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Emotional Bank Account Withdrawals document sample
Becoming More Effective The 7 Habits Dave Carter Special Programs and Projects AFM Even Eagles Need A Push! For most people, the biggest obstacle is their own habits! Confident, Empowered People Self-appreciation Vision Purpose Commitment Contribution What lies behind us, And what lies before us, Are tiny matters compared to What lies within us! Oliver Wendell Holmes The 7 Habits of Highly Effective People 1. Be Proactive 2. Begin with the end in mind 3. Put first things first 4. Think win-win 5. Seek first to understand, then be understood 6. Synergize 7. Sharpen the Saw 1. BE PROACTIVE Responsibility 1. BE PROACTIVE Responsibility Response Ability Viktor Frankl 1940 Viktor Frankl 1905 - 1997 Circle of Concern Circle of Influence Circle of Concern Circle of Influence Circle of Concern 2. BEGIN WITH THE END IN MIND “Would you tell me, please, which way I ought to go from here?” "That depends a good deal on where you want to get to," said the Cat. "I don’t much care where," said Alice. "Then it doesn’t matter which way you go," said the Cat. Vision 3. PUT FIRST THINGS FIRST What is most important in your life? PUT FIRST THINGS FIRST Urgent Not Urgent I II Crisis Planning Important Deadlines Relationships Meetings Values III IV Interruptions Trivia Not Reports Junk mail Important Some meetings Some phone calls PUT FIRST THINGS FIRST Urgent Not Urgent I II 30% 15% Crisis Planning Important Deadlines Relationships Meetings Values 50% III 5% IV Interruptions Trivia Not Reports Junk mail Important Some meetings Some phone calls PUT FIRST THINGS FIRST Urgent Not Urgent I II 25% 80% Crisis Planning Important Deadlines Relationships Meetings Values 15% III -1% IV Interruptions Trivia Not Reports Junk mail Important Some meetings Some phone calls 4. THINK WIN-WIN Emotional Bank Account Emotional Bank Account WITHDRAWALS DEPOSITS Angry words Understanding Unforgiving Apology Cruel joke Attention to little things Ignoring Keeping commitments Excluding Consideration ABUNDANCE MENTALITY What do you do around here? ABUNDANCE MENTALITY Anything I can to make the organization work better! Courage and Consideration High I II YOU LOSE YOU WIN THEY WIN THEY WIN CONSIDERATION III IV YOU LOSE YOU WIN THEY LOSE THEY LOSE Low High COURAGE 5. SEEK FIRST TO UNDERSTAND, THEN BE UNDERSTOOD Listening Ignoring Pretend listening Your own frame Selective listening of reference Attentive listening Empathetic listening Within the other person’s frame of reference Listening Don’t jump to conclusions! 6. SYNERGIZE 7. SHARPEN THE SAW Recharge Your Batteries Physical Exercise, nutrition, stress management Emotional – Social Relationships, service, empathy, security Mental Reading, planning, visualizing, writing Spiritual Values, commitment, study, meditation Glenn Brenner 1948 - 1992 Everyday of Your Life Be the person you want to be! Make someone happy!
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