2 Graduate School Student Handbook 2010/11 t: +44 1782 733726 www.keele.ac.uk/gradschool
Welcome to Keele 4 Accommodation
Campus Map 6 Your home from home 19
Halls of Residence 19
What to do when you Full-time UK postgraduates 20
receive this booklet International students 20
Finance form and direct debit form 8 Family accommodation 20
University accommodation 9 Accommodation off campus 21
Airport collection service 9 Advice and legal matters 21
Making your own way to Keele 9
What to do before How much will I need to live on? 22
leaving for Keele Part-time work 22
Accommodation 12 Other expenses 23
Visa and immigration 12 Family 23
Insurance 12 Sources of funding 23
Arrangements for paying your tuition and Scholarships and bursaries 23
accommodation fees 12 Hardship funding 23
Arrangements for arrival at Keele 13 International students and banking 24
Recording your emergency
contact details with Keele 13 Student Life
Informing your family of Keele’s Your Keele Card 25
emergency contact numbers 13 Eating and shopping on campus 25
Pubs and bars 26
What to do on Work opportunities – earn while you learn 26
arrival at Keele Child care on campus 27
Accommodation 14 Keele University Students’ Union (KUSU) 27
Enrolment 14 Sports Clubs 28
Induction 15 Keele Postgraduate Association (KPA) 29
Charter, Statutes, Ordinances and Regulations 15 Religious matters 29
Payment of tuition and residence fees 16 The local area – Staffordshire
Email account 17 and the North Midlands 29
Research Institute attendance 17 Transport 30
Registration with the Health Centre 17 Shopping 30
Registration of vehicles and On campus… 32
purchase of parking permits 17 In town... 32
Council Tax exemption 18 Further afield... 33
Registration with the police
(international students) 18
t: +44 1782 733726 www.keele.ac.uk/gradschool Graduate School Student Handbook 2010/11 3
Keele University Athletic Union (KUAU) 36 Using National Health Service (NHS) facilities 44
Facilities 36 Help with health costs 44
Keele Medical Practice – The Health Centre 44
Information for Accidents and emergencies 45
international students Dental treatment 45
International Student Support 38 Mental health, stress and counselling 45
Immigration and Visa requirements Absence for health reasons 45
for International Students 38 Health and Safety 45
Police registration and other registrations
for international students 39 Where to go
Chinese Students’ Registration 39 for help and advice
Legal advice 39 The Centre for Learning and Student Support 46
Health care advice for international students 40 Academic Guidance 46
Students studying for six months Out-of-hours assistance for students
or less from EEA countries 40 living on campus 47
International Students from non-EEA Welcoming Diversity 47
countries studying for six months or less 40 Disability Services 47
Information for Independent Advice Unit
exchange students (Top Floor) Students’ Union Building 48
The Centre for International Exchange Nightline 49
and Development 41 Situations affecting your study 49
English Language Unit 41
Admin: what you need
Resources for Study to know and who to ask
Library Services Non-teaching staff – how they can help you 50
Resources 42 Graduate School 50
Studying 42 Centre for International Exchange and
Opening hours and Catalogue 42 Development (CIED) 51
Help 42 Income Office – Finance and IT Directorate 51
Information Technology Services 43
Careers Service 43 Useful contacts
Jobshop and Voluntary Experience Project 43 and information 52
4 Graduate School Student Handbook 2010/11 t: +44 1782 733726 www.keele.ac.uk/gradschool
A very warm welcome to Keele University!
t: +44 1782 733726 www.keele.ac.uk/gradschool Graduate School Student Handbook 2010/11 5
We are delighted that you will be coming to join
us, and hope that through your research degree
programme at Keele you will contribute to your
subject, develop your own personal skills, and have
a stimulating and enjoyable time.
Keele is a campus-based University with many Please read the Handbook carefully, there are
opportunities to meet those studying other details of some basic information on the rules
subjects; develop inter and cross-disciplinary and regulations governing research students and
links and encounter researchers from many their supervision; and there are key sections for
different intellectual fields. We hope you will international students about visa and immigration
take advantage of the opportunities available. matters within the Handbook. Details of your
enrolment and induction programme can
Starting a new degree involves some bureaucracy,
be found in the Graduate School Leaflet.
especially if you are coming from overseas,
and this Handbook is designed to help you Please make sure that you complete
have a smooth start to your research. There all the necessary forms as quickly
are two key things to do before starting your as possible and on time.
research degree programme, and these are:
If there is anything you don’t understand,
• enrolment please just ask us – we will do our best to
• induction answer your questions as quickly and clearly
as we can. You should either consult the
There are things to do now, things that must be
staff in the Graduate School or talk to your
done before you depart to come to Keele, and
postgraduate research director (PGR director)
matters to be dealt with upon arrival. This book
– the member of your Research Institute who
will guide you through these tasks and questions
will act as your main institutional contact.
and is divided into sections that cover what
Names and contact details for all these
to do now (page 8), what to do before leaving
people can be found on page 52 and 53.
(page 12), and what to do on arrival (page 14).
We look forward to meeting you
at Keele shortly and wish you well
for your future studies.
6 Graduate School Student Handbook 2010/11 t: +44 1782 733726 www.keele.ac.uk/gradschool
D E F G H J K
From M6 (Junc. 16), From
Crewe / Chester Newc
9 All-weather Restaurant
8 Sports Centre
Darwin Building Innovation
COLIN REEVES BUILDING 30
24 2 1
21 Tawney Building
LENNARD JONES 18 STUDENTS’
LABS 8 UNION
To 16 10 Moser Bdg.
and Holly Cross
BUILDING (16) DOROTHY
HODGKIN WILLIAM SMITH
BUILDING (18) BUILDING (15)
2 CLOCK KEELE
Lindsay HOUSE HALL Sta
THEATRE 2 12
C D E F H J
t: +44 1782 733726 www.keele.ac.uk/gradschool Graduate School Student Handbook 2010/11 7
Buildings & Facilities
10 Lennard-Jones Labs. (17-E4)
m Art Gallery (2-F5)
wcastle-under-Lyme, Main Entrance Barnes Hall (H7) Library (11-G3)
M6 (Junc 15) Chancellor’s Building (2-F5) Lindsay Hall (D2)
Chapel (7-G4) Mackay Building (25-E5)
Clinical Education Centre (Hospital map) Mackay Institute (22-E5)
Clock House (14-G1) Management Centre (37-inset)
Colin Reeves Building (24-E5) Media Building (23-D5)
Comus Restaurant (2-F5) Med IC 3 & 4 (27,28-L7)
9 Darwin Building (1-J5) Medical School (28-L9)
28 Dorothy Hodgkin Building (18-F4) Medical School (see Hospital map)
Hawthorns Hall (in Keele village) Moser Building (10-G4)
Health Centre (33-L2) Oaks (35-A3)
Holly Cross (34-B3) Reception (1-J5)
Hornbeam Building (19-F4) Science Learning Centre (21-F5)
8 Horwood Hall (L3) Sports Centre (3-E7)
Horwood housing (L2) Students’ Union (8-H4)
Hospital Campus (see Hospital map) Tawney Building (5-G5)
P&D Huxley Building (16-E3) Walter Moberly Building (6-G4)
Keele Hall (12-H1) Westminster Theatre (2-F5)
28 Keele Management Centre (37-inset) William Smith Building (15-F4)
Innovation Academic Schools, Departments,
Centres 7 Course Administration Centres, and Services
Academic Services (D.A.S.) (5-G5) Guidance (6-G4)
Accommodation Office (1-J5) Life Sciences (16-E3)
Observatory American Studies (2-F5) Management School (1-J5)
Audio-Visual Services (2-F5) Marketing Office (1-J5)
Careers Service (6-G4) Mathematics and Computing (24-E5)
Chancellor’s Build. Reception (2-F5) Media, Communications & Culture (23-D5)
Chemistry (17-E4) Medical School (see Hospital maps)
Computer Centre (11-G3) Postgraduate (Hospital Campus-65)
Computing and Mathematics (24-E5) Undergrad. Yrs 1 & 2 (28-K7)
Commercial & Facilities Management Undergrad. Clinical Yrs 3-5
Directorate (Reception) (1-J5) (Hosp. campus-78-9)
Continuing & Prof. Educ. (26-D6) Primary Care Sciences (28-K7)
Criminology (2-F5) Medicines Management (19-F4)
Day Nursery & Playgroup (32-H7) Modern Languages (6-G4)
Dentist (33-L2) Music (14-G1)
Disability Services (6-G4) Muslim prayer room (46-G8)
Earth Sciences & Geography (15-F4) Nursing & Midwifery (Hospital campus-79)
Economic & Mngmt Studies (1-J5) Occ. Health and Safety (18-F4)
Education (2-F5) Pharmacy (19-F4 , 22-E5)
4 English (2-F5) Philosophy (SPIRE) (2-F5)
English Language Unit (6-G4) Physics & Astrophysics (17-E4)
Examination Office (5-G5) Planning & Secretariat (12-H1)
Finance Directorate (5-G5) Politics, International Relations
Forensics (17-E4) and Philosophy (SPIRE) (2-F5)
Foundation Year Admin. (24-E5) Post Office (in 8-H4)
3 Graphic Services (23-D5) Post Room (20-F5)
Horwood Primary Care Sciences (28-L9)
Hartshill Campus (see Hospital map)
Hall Psychology (18-F4)
Health & Rehabilitation (25-E5)
Health Centre (33-L2) Public Policy and Professional Practice,
Health Library (Hospital campus-79) School of (2-F5)
History (2-F5) Secretary & Registrar (12-H1)
33 2 Hospital Campus (see Hospital map) Security (1-J5)
Humanities (School of) (2-F5) Sociology and Criminology (2-F5)
Staff Human Resources (18-F4) Sociological Review (2-F5)
Flats SPIRE (2-F5)
Information Technology Services (11-G3)
International Exchange & Lang. (CIEL) (6-G4) Students’ Union (8-H4)
International Relations (SPIRE) (2-F5) Student Accom. Services (1-J5)
International Student Support (6-G4) Student Counselling (27-E6)
1 Student Finance & Bursaries (27-E6)
Keele Hall Restaurant (12-H1)
KUDIS-Imaging/Illustration Service (15-F4) Student Support Office (6-G4)
L 0 100 metres
Law (2-F5) Undergraduate Office (5-G5)
Learning Support & Academic Vice-Chancellor’s Office (12-H1)
8 Graduate School Student Handbook 2010/11 t: +44 1782 733726 www.keele.ac.uk/gradschool
What to do when you
receive this booklet
This section is all about the Finance form (compulsory)
return of information so that Direct debit form (optional)
We enclose a pro-forma invoice for your first
we can prepare for your arrival
year’s tuition fees, together with a leaflet about
at Keele. There are several Payment of Postgraduate Student Fees 2010/11.
documents alongside this booklet It is important that you fully understand how
which we’d like you to return and when to pay, and that you do so on time.
to us. There is a return envelope The completed Finance Form will tell us
provided for the return of all who will be paying the fees and where we
should send invoices. You should complete
the relevant forms. Please ensure it and return it to us within two weeks
these forms are returned within of receipt. (If you have received a formal
two weeks of receipt. funding offer from the University you do not
need to complete and return this form).
If you are responsible for your fees and
wish to pay instalments by direct debit,
you will also need to complete and return
the enclosed direct debit form.
If you have a sponsor for all or part of your
fees you must also enclose a copy of the
award letter from your sponsor setting out
details of the payments they will make.
If you have problems completing these forms
please contact the Graduate School Office
where we will be able to offer assistance.
For more information on Money
matters refer to page 22.
t: +44 1782 733726 www.keele.ac.uk/gradschool Graduate School Student Handbook 2010/11 9
University accommodation Making your own way to Keele
(Compulsory if you have received an If you do not use the Airport Collection
offer of University accommodation) Service (details on the enclosed booking form),
If you have applied for University accommodation you will have to make your own way to Keele
(available only for full-time students) you should University. Here is some useful information.
receive a formal offer of accommodation
separately from this pack. If you wish to accept By air
this offer you have to complete and return the Arriving at Manchester Airport:
accommodation form, which you received with Manchester Airport is nearest to
your accommodation offer letter, together with Keele, about 35 miles away.
the appropriate deposit. Your offer letter has the
Taxis from Manchester Airport
date by which your acceptance and deposit must
be returned. The terms and conditions under If there is more than one person, the easiest
which accommodation is offered and accepted way to get to Keele is to share a taxi. This
will be included with the offer. You must read will cost about £40 between you.
these terms and conditions before accepting National Express Coaches from
your offer of a place. There is further information Manchester Airport
about accommodation in the Student Handbook. National Express Coach services run from the
airport to Stoke-on-Trent. Information and tickets
For further information on University
are available from the Tourist Information Desks
accommodation refer to page 19.
in Terminals 1 and 2 at the airport. You will need
For more details see:
to ask for a ticket to Stoke-on-Trent (Hanley Bus
Station). There are eight daily services to Stoke-
on-Trent. The journey takes about one hour
Airport collection service (optional) and costs about £6 (less with a discount card).
Keele provides an airport collection service You can then get a bus or taxi from Hanley Bus
from Heathrow and Manchester airports on 20 Station to the University, bus service number 25.
September 2010. The enclosed form gives details The buses run every 10-20 minutes and the journey
of this. If you want to use this service please takes about 40 minutes. Taxi fares should be about
complete and return section with details of £10 and the journey should take 20 minutes.
your arrival. Although this is primarily provided
for international students, UK students are Train Services from Manchester Airport
welcome to use the same service if convenient. Train services go to Stoke-on-Trent station (the
nearest to Keele). The journey takes approximately
If you need further assistance one hour and fifteen minutes. You will need to
with this service please contact the take a train to Manchester Piccadilly Station and
International Support Office change trains there. The fare will be about £14.
Tel: + 44 1782 73 3801 or firstname.lastname@example.org
10 Graduate School Student Handbook 2010/11 t: +44 1782 733726 www.keele.ac.uk/gradschool
After you get to Stoke-on-Trent Station, you From Euston Station, you should take a train
can then get a bus or taxi to the University, bus with destination ‘Manchester Piccadilly’, this
service number 25. Buses leave from opposite the should stop at Stoke-on-Trent. The journey
station every 10-15 minutes during the day and normally takes about two hours and the cost
the journey takes approximately 30 minutes. Or is approximately £55 or cheaper depending on
you can get a taxi from outside the station direct time of travel (later) and booking (earlier).
to the University, which will cost about £10.00,
After you get to Stoke-on-Trent Station, you
and the journey should take 15-20 minutes.
can then get a bus or taxi to the University, bus
Arriving at Heathrow Airport service number 25. Buses leave from opposite
National Express Coaches the station every 10-15 minutes during the day
from Heathrow Airport and the journey takes approximately 30 minutes.
If you do not use the coaches provided by the Or you can get a taxi from outside the station
University, the easiest route from Heathrow to direct to the University, which will cost about £10
Keele is by National Express Coach. There is a and the journey should take only 15-20 minutes.
National Express Coach Service from Heathrow
Arriving at Birmingham International Airport:
Central Bus Station to Stoke-on-Trent (Hanley
Bus Station). There are eleven services each There is no University Collection Service
day. You will have to change coaches en route. from Birmingham International Airport.
Information and tickets are available from the National Express Coaches from
National Express Desk at Heathrow Central Bus Birmingham International Airport
Station. The journey takes about four to six hours Coach services run from the airport terminal
and costs about £34 (less with a discount card). building to Stoke-on-Trent (Hanley Bus
Station, £9). Information and tickets for both
From Hanley Bus Station you can get a bus
journeys are available from the National
or taxi to the University (bus 25). The buses
Express Desk at the main Terminal Building.
run every 10-15 minutes until 6.30pm, then
every 30 minutes after that until midnight For details of Hanley Bus Station to
and the journey from Hanley takes about 50 Keele, see Heathrow Information.
minutes. Taxi fares should be about £10 and
Train Services from Birmingham
the journey should take only 20 minutes. International Airport
Train Services from Heathrow Airport Trains from Birmingham International Railway
You can also go to central London on a fast Station to Stoke-on-Trent take approximately
train to Paddington or you can travel on the one hour twenty minutes and cost about £17.
Underground, taking the Piccadilly Line to Other airports:
Leicester Square; changing to the Northern
These are the main airports we would expect you
Line and getting off at Euston. (This avoids a
to arrive at. However, if you plan to arrive at a
long walk if you change at Green Park). If you
different UK airport, please see the International
take the train to Paddington you will need
Student Support website for travel details:
to use the Underground to get to Euston.
t: +44 1782 733726 www.keele.ac.uk/gradschool Graduate School Student Handbook 2010/11 11
By Eurostar/Eurolines: Train: www.youngpersons-railcard.co.uk/
Details can be found on the International A Young Person’s Railcard will save you a third
Student Support website, at: on all standard class train tickets for a year. It
www.keele.ac.uk/depts/aa/class/ currently costs £26 and can be bought at any
international/preparing2come/index.html railway station. You must provide proof of your
age (your passport will do fine), together with
By car two passport-sized photographs of yourself. If
However you arrive, you need to find the M6 you are a full-time student over 25 years old you
motorway. Keele is between Junctions 15 and 16 are still entitled to a Young Person’s Railcard,
on the M6, and is just west of Stoke-on-Trent but your application form must be signed or
which is between Manchester and Birmingham. stamped by somebody at the University.
From Junction 15 or 16 you should head for
Useful websites and telephone numbers
Newcastle-under-Lyme. The signs and maps Keele University International Student Support:
often just call it ‘Newcastle’ but there is
another Newcastle (upon-Tyne, in the north
of England) so be careful. From Newcastle
Tel: 01782 583 801 (01782 733 801)
follows signs for the A525 to Whitchurch;
this road goes past the University. Local bus information:
Use our postcode ST5 5BG in multimap.com
or googlemaps.uk to find where we are.
Tel: 0870 608 2 608
Travel discounts Rail enquiries:
If you think that you are likely to do some www.nationalrail.co.uk
travelling while you are in England, then it is Tel: 08457 484 950
well worth buying a discount card. Please note
National Express Coaches:
that you may not be able to get one of these
until you have enrolled at the University.
Tel: 08705 808 080
Maps and Directions:
A student Discount Coach Card will give you multimap.com, googlemaps.uk
up to 30% discount on many National Express
Coaches (the major national coach company Heathrow Airport:
in the UK). The card can be bought at any www.heathrowairport.com
National Express Booking Office, including the Manchester Airport:
ones at airports. In order to buy the card you www.manchesterairport.co.uk
will need proof of attendance at the University
which could be either your ordinary student Birmingham International Airport:
registration card or your International Student www.bhamintlairport.com
Identity Card (ISIC). Cards are not expensive
(about £10 for a year) but deals do change
regularly so it is best to check on the web.
12 Graduate School Student Handbook 2010/11 t: +44 1782 733726 www.keele.ac.uk/gradschool
What to do before
leaving for keele
Accommodation Insurance – possessions,
If you have applied for University accommodation travel, medical
then you should receive an offer from our Student You may wish to take out insurance to cover your
Accommodation Lettings Service. All students possessions while at Keele. Many students use
who apply for accommodation by 30 July 2010 Endsleigh insurance, and you can find details on
are given priority for accommodation. Although their website www.endsleigh.co.uk In addition,
we cannot guarantee places for students who international students will probably be required
apply after this date we will make every effort to take out travel insurance, and may wish to
to find a place. Alternatively there is plenty of arrange for medical insurance (refer to the Health
accommodation for rent locally, in Newcastle- section of the Handbook for details about NHS
under-Lyme and Stoke-on-Trent. See the Student cover for international students on page 40). If
Essentials Handbook for further details. relevant (EEA countries and those with reciprocal
health agreements) you should arrange to obtain
Visa and immigration from your country of origin a European Health
International students need to ensure that they Insurance Card (EHIC) and bring it with you.
have obtained the appropriate visa and have the
necessary documents to satisfy UK immigration Arrangements for paying your tuition
officials. In order to obtain a visa you will need and accommodation fees
a formal letter from Keele confirming that you You are required to pay your tuition and
have the unconditional offer of a place at the accommodation fees by the due dates set out in
University (visa letter). If you have not already the leaflet Payment of Postgraduate Student Fees
received your visa letter, and know that you will 2010/11. Many students, particularly international
need one, please contact us and we will send one. students, will find it most convenient to pay
You may have received it with this Handbook. their fees in advance before enrolling at Keele.
For further information on visa issues and other Details of how to do this are in the payment
useful information for international students it of fees leaflet. Please follow the guidance
is recommended that you look at the following carefully, particularly noting the reference
website: www.keele.ac.uk/depts/aa/class/ numbers which must accompany payments. All
international/preparing2come/immigration.html students are required to pay their fees in full
or the first instalment by 29 October 2010.
If you have any problems with Immigration on
arrival in the UK please phone the Graduate
School at Keele University on +44 1782 733726
during office hours (9am-5pm) or Security on +
44 1782 733004 outside normal office hours.
t: +44 1782 733726 www.keele.ac.uk/gradschool Graduate School Student Handbook 2010/11 13
Please be aware that reminder notices for overdue Informing your family of Keele’s
fees will be emailed to your Keele email address. emergency contact numbers
You MUST access your Keele email account on Please pass this information to someone
a regular basis to ensure that you have no fees at home before you leave.
outstanding. Should you have any problems
accessing your Keele email account then please If there is an emergency back home and you
contact your Research Institute for assistance. need to be contacted but do not have an
external line set up with the telephone provider,
Arrangements for arrival at Keele you can be contacted in one of four ways:
Most research students will be starting their 1. The number for incoming calls to many rooms
programmes in September. If you are in University is 01782 73 plus the four-digit extension of
accommodation you will be expected to arrive the room. For international calls the number
on 25 September 2010, unless you are taking is +44 1782 73 plus the four-digit extension.
part in the Postgraduate Induction Week for You will need to pass on the number of your
International students, in which case you will extension once you have it. (This can be
be expected to arrive on 20 September 2010. used at any time, not just in emergencies.)
All students are expected to be available 2. If it is Monday to Friday between 9am
at Keele from 27 September 2010 to start and 5pm, the Student Support office can
be contacted on +44 1782 73 3995.
their research degree programmes and to
participate in the induction programme. 3. After 5pm or weekends the Resident Tutor will
be on duty and can be contacted direct on the
Students starting their research degrees relevant Hall number. When you are at Keele,
at other times need to keep the Graduate please pass on this number to those back home
School informed of their intentions so that 4. After 5pm or weekends you can call Security
arrangements can be made for their arrival. on +44 1782 73 3004 and they will connect
you or pass on the message immediately.
Recording your emergency contact
details with Keele
Before you leave for Keele you should record
your emergency contact details (usually next
of kin) through the Keele website. This means
that if any emergency arises on your journey
to Keele or in the first few days, we already
know who to contact. Log on to www.keele.
ac.uk/cgi-bin/ecd and submit your details.
14 Graduate School Student Handbook 2010/11 t: +44 1782 733726 www.keele.ac.uk/gradschool
What to do on
arrival at keele
This section covers the following: When you first arrive at Keele you will want to
find your accommodation and settle down, and
Accommodation then explore the campus and local area. However,
there are also various formalities which need to be
completed in the first few days, and this section
Induction sets out those procedures (with dates, times and
Charter, Statutes, venues for September starters). Please try to
attend the relevant sessions at the appropriate
Ordinances and Regulations
times as this helps everything to run smoothly.
Payment of tuition
and residence fees Accommodation
If you are in University accommodation
Email account you need to find out which room you have
Research Institute attendance been allocated and collect your room key.
If you arrive on Monday 20 September 2010
Registration with (international students), please go directly to
the Health Centre the Darwin Building Reception, where you
Registration of vehicles and can collect your accommodation key there
purchase of parking permits (10am-8pm). Students arriving on Saturday
26 September 2010 should collect their
Council Tax exemption keys from the Student Accommodation
Registration with the police Lettings Service in the Darwin Building.
(international students) Students arriving at all other times should
go to the Student Accommodation Centre
With this Handbook you in Darwin Building. If you arrive late, the
should have received a campus 24-hour reception (also in Darwin Building)
will be able to let you have your key.
map, which will help you to
find your way around. Enrolment
All new students are required formally to
enrol with the University. It is essential that
you enrol at the start of your course.
t: +44 1782 733726 www.keele.ac.uk/gradschool Graduate School Student Handbook 2010/11 15
For students starting their course in September, Charter, Statutes,
enrolment will take place on Monday 27 Ordinances and Regulations
September 2010. Please refer to the Graduate When you accepted the offer of a place to
School Leaflet for information on the Programme. study at Keele University you were required to
Non-September starters confirm that you agree to abide by the Charter,
Students starting at any other time should Statutes, Ordinances and Regulations in force
enrol in the Graduate School on the first at any time. You are required to re-confirm this
day of attendance. You must enrol within agreement each time you sign an enrolment or
four weeks of the start of your course at re-registration form (annually). The purpose of
the latest, otherwise it will be assumed this summary is to enable you to find out what
that you are not taking up your place. you are signing up to, and to signpost you towards
the key provisions as they relate to your research
At enrolment you will be asked to check degree programme. In effect, they form the terms
and sign an enrolment form giving details of and conditions of our offer and registration,
your course and personal details. By signing together with any additional conditions of
the form you are agreeing to keep to the entry set out in the offer letter itself.
University’s rules as set out in the charter,
statutes, ordinances and regulations. A copy of In addition we ask all research students to read
these rules is available on the web: www.keele. and adhere by the University Code of Practice,
ac.uk/admin/ps/governance/acts/index a copy of this is available on the Graduate
School Website: www.keele.ac.uk/gradschool
At enrolment we will give you your
temporary Keele card and instructions Web addresses
on how to get your full Keele card. The full text of the Charter, Statutes,
Ordinances and Regulations can be
Note: Irrespective of when your course starts found at the following address:
during the year, in future years you will be www.keele.ac.uk/admin/ps/
required to re-register at the start of each new governance/acts/index.htm
academic year. This will be done in August/
September. This does not necessarily mean that The academic regulations are section 1 of
a new year’s fees will be due at that time – they 6 items which will generally be of interest
will be due on the anniversary of your start date. to students. All 6 sections can be found
at the following address in a slightly easier
Induction to follow format: www.keele.ac.uk/
All new research students are required to depts/aa/regulationshandbook/
attend Graduate School induction programmes
They include academic regulations, financial
which will take place on 28 September 2010.
matters, student support, learning support,
This is an opportunity to learn about the
codes of practice, and other matters, as
services and resources available to you and
well as a number of annexes which provide
also meet both new and current research
additional guidance for students.
students. Please refer to the Graduate School
Leaflet for information on the programme.
16 Graduate School Student Handbook 2010/11 t: +44 1782 733726 www.keele.ac.uk/gradschool
Charter, Statutes, Ordinances and Regulations • 8 General regulations for university
These documents provide the framework which examinations and assessments – this will
governs the University’s activities. The Charter relate in particular to assessment for your
and Statutes cannot be amended, and Ordinances research training modules. It will not apply
are only rarely amended with the approval of to the assessment of your thesis which
the University Court which meets once a year. is covered by Regulation 2D or 2C
• 10 Leave of absence – if a situation arises where
In general, Regulations will be of most interest to you need to take a break from your studies
students, and they can be changed fairly easily • 11 Residence on campus – if applicable
and frequently with the approval of the relevant • 14 Charging and payment of fees – you
university committees. Normally once a new or need to be aware of the payment dates
amended Regulation has been approved it comes and the sanctions which will be applied if
into force immediately for all students. However, you fail to pay fees by the due dates
if an amendment would disadvantage a current • 15 Library – access, borrowing and conduct
student academically, it will not normally be
• 20 Student discipline – code of behaviour
applied to those students, and instead they will and procedures to be used in relation
operate under the Regulations in force at the time to students who breach the code
they started the course. Students will be informed
• 2 General disciplinary matters – disciplinary
of any major relevant changes in the Regulations. offences in relation to firearms and
Academic Regulations weapons, Data Protection Act, use
This is a list of the Regulations which, as a research of software and datasets, Computer
student, you might find most appropriate to read Misuse Act, health and safety
before committing yourself to them at enrolment. • 26 Complaints procedures – to be used
after the informal procedures within your
• 2D Research degrees – this sets out the Research Institute have been exhausted
key requirements related to a research
degree (PhD, MD, MPhil) and should be Payment of tuition
read in conjunction with the PGR Code of and residence fees
Practice to which the Regulation refers If you have completed and returned the
• 2C Courses leading to a university direct debit form for payment of tuition and
doctorate by taught study and research – residence fees, or if you have already paid in
for those on Professional Doctorate advance, then you need do nothing further.
courses (EdD, DBA, DMedEth)
• 2A Modular postgraduate courses – although If you need to pay fees after arrival at Keele, you
these exclude students under 2C and 2D, may do so during the Postgraduate Induction
some of the provisions will apply with Week for international students. At any other
respect to postgraduate research training time, you will need to go to the Income Office in
modules taken as part of the research the Finance Department, Tawney Building. Fees
degree programme. See also regulation 8 must be paid by 29 October 2010, with cheques
payable to Keele University. (See also the leaflet
on Payment of Postgraduate Student Fees 2010/11.)
t: +44 1782 733726 www.keele.ac.uk/gradschool Graduate School Student Handbook 2010/11 17
Email account There is a timetable for registration with the
You should make sure at the earliest Health Centre (at the Health Centre), based
opportunity that you log on to the computer to on the first letter of your surname, as follows
access your email account. Your user name and for students starting in September 2010:
password are included in your pre-arrival pack.
Monday 27 September
The University will contact you by email, 9am-5.45pm Surnames A-L
using the Keele account, and it is your Tuesday 28 September
responsibility to check your emails regularly. 9am-5.45pm Surnames A-L
Failure to do so will not be accepted as an Wednesday 29 September
excuse for failure to act on any matter.
9am-5.45pm Surnames M-Z
Research Institute attendance Thursday 30 September
You will receive additional information from 9am-5.45pm Surnames M-Z
your Research Institute (RI) which will tell you Friday 1 October
when you are expected to report to them.
9am-4.45pm Surnames M-Z
Please make sure you note the time and venue,
and attend accordingly. For students starting in Students starting at times other than
September this is likely to be during the week September may register at any time.
of 27 September 2010 when most RIs will have For further details about the Health
arranged a welcome introductory programme. Centre and about health matters
more generally refer to page 44.
Register with the Health Centre
In order to register with the National Health Registration of vehicles and
Service and receive treatment, you must be
purchase of parking permits
registered with a general medical practice near
If you have a car and wish to bring it on to campus
where you live. If you are not already registered
regularly you need to register your vehicle and pay
with a local practice you should register with
for a parking permit within 10 days of the start of
the general medical practice at the University
your course. Vehicles are registered at Reception
Health Centre within the first week of arriving
in Chancellor’s Building Monday-Friday 9am-5pm.
at Keele, or as soon as possible thereafter. All
new patients will have a short interview during Permits for 2010/11 cost £50 for a car (motorcycles
registration. Registration is particularly important are exempt) for a full academic year. Students
if you have a pre-existing medical condition. If you registering a vehicle halfway through the year
are currently undergoing treatment, it would be pay £25 for the remainder of the academic
advisable to ask your own doctor to write to Dr year. Alternatively, if you visit occasionally, you
Evan O’Byrne at the University’s Medical Office. may use the pay and display parking facilities.
Any car not displaying a permit or a parking
ticket may lead to a fine or wheel clamp.
18 Graduate School Student Handbook 2010/11 t: +44 1782 733726 www.keele.ac.uk/gradschool
Council Tax exemption Registration with the police
Full-time students are not normally required (international students only)
to pay any Council Tax. Each year (about ‘Relevant foreign nationals’ admitted as students
November) Keele supplies a list of all full-time for more than six months (or who are later
students to the local councils (Newcastle- granted an extension of stay which brings your
under-Lyme, Stoke-on-Trent, Staffordshire). total stay in the UK to over six months) will
If your name is on this list then the Council be required to register with the police. Also
should not seek any further evidence from people who are not ‘relevant foreign nationals’
you that you are a full-time student. can be required to register if an immigration
officer considers it to be necessary.
Students who are not on the list (because, say,
they start late in the year) or whose residence If you are required to register with the police you
does not fall within the jurisdiction of these will have a stamp on the visa in your passport
councils, will require a student status letter for the stating this. This stamp can be put there when
purposes of Council Tax exemption. To request you obtain your visa/entry clearance conditions
a letter, contact the Graduate School. You will in your own country before travelling to the UK,
need to produce your Keele card to collect this. or on arrival in the UK, or when you apply in the
UK to extend or vary your leave to remain.
Note that Council Tax is a property tax not a
personal tax and if you are resident in a house If you have this stamp you must register with
with someone who does not have student status the police within seven days of your arrival
(e.g. an employed or registered unemployed in the UK. You will need two passport-sized
person) you may be liable for payment of a photographs and a fee of £34 plus your letter
proportion of the Council Tax for that property. of admission from Keele University. Details
of dates when police will be on campus for
this purpose will be given to new students
on arrival. For more information, including
nationalities that normally have to register, see:
t: +44 1782 733726 www.keele.ac.uk/gradschool Graduate School Student Handbook 2010/11 19
Your home from home All rooms have a phone for you to ring internal
Campus accommodation is spread across five University numbers, including other student
Halls of Residence and provides a variety of room rooms, for free. You can also make and receive
types and choice of occupancy periods. There are external calls but there is a charge for this
kitchen facilities in each block. In addition, there’s service. There are also public phones in most
lots of affordable private accommodation in Halls of Residence and elsewhere on campus.
Newcastle-under-Lyme and the surrounding area. Televisions
Accommodation on campus – what There are TV rooms in most Halls of Residence
is available and when will I hear? if you live on campus and Sky Digital TV in
If you’re a new postgraduate student holding various bars. You can also bring your own or
an offer of a place here you should have buy or rent a set while you’re here and you can
received an accommodation application also watch television via your PC. But please
form from the relevant Admissions Office. be warned – you will require a TV licence.
For students arriving in September, the See www.tvlicensing.co.uk for more information
allocation process starts in July. Wired network connection is available in all
Exchange, study abroad and Erasmus students student bedrooms on campus, it is known
can download specific information and the as the HallsNet Service. You can find out
application form from: www.keele.ac.uk/cied/ more at www.keele.ac.uk/hallsnet
Or contact email@example.com To connect to this service you’ll need a
or tel +00 44 (0) 1782 733048. straight through ethernet cable – you can
University accommodation is only bring one from home, but if you’re not sure
available to full-time students. what cable to get you can buy them from
the IT Service Desk or the campus store.
Halls of Residence
Halls are a terrific place to live in your first
year. All rooms have a bed, wardrobe, desk,
chair and bedside cabinet and are centrally
heated. Launderettes with washing machines
and tumble dryers are available in each
Hall of Residence. They are accessible 24/7
with your Keele card. Charges apply.
20 Graduate School Student Handbook 2010/11 t: +44 1782 733726 www.keele.ac.uk/gradschool
Connect your computer to the wired network Where to go for help?
socket in your study bedroom, it is the port Help and support is available from
next to the telephone socket, open a web a team of Residential Managers and
browser, such as Internet Explorer, Firefox, student Resident Tutors in each Hall.
Safari, and type in www.keele.ac.uk/hallsnet, all For more details see: www.keele.ac.uk/
the information you need to connect is there studyatkeele/accommodation
for you, but if you can’t open that web page Email: firstname.lastname@example.org
or you need further assistance contact the IT
Service Desk, based in the Library building, or Guaranteed rooms
telephone 33838 from your study bedroom Full-time UK postgraduates
telephone or 01782 733838 from a mobile phone. We give priority to full-time postgraduate
We provide a daily network limit of 1Gb per students if they complete and return
day. Once you have used this limit you will be accommodation application forms by 31 July
disconnected from the internet, but you will 2010 in the year they intend to start their
still be able to access all of Keele websites and studies. If you are starting full-time postgraduate
email. We regret that you will be unable to use studies at a time other than September,
your Xbox 360 or Playstation 3 on our network you can apply for accommodation but we
or use certain gaming services or internet phone cannot guarantee places will be available.
services. It is possible to download music or films Postgraduates normally live in separate
legally from iTunes or another online service, blocks to undergraduates.
but please ensure that you only download from
legitimate sources and not using Filesharing or International students
torrent software. Remember everything that International students are guaranteed
you do on the internet is traceable. Everything! accommodation for the duration of their
Once connected to HallsNet you will be course provided an application is received
able to download a TV package – this by the deadline. This does not guarantee a
enables you to watch most free-to-view room of a particular type or location.
digital TV on your computer, don’t forget
you’ll need a TV Licence. More information
We regret we are unable to offer family
is available from www.freewiretv.com
accommodation for students. If your family is
IT Services also look after the telephone service accompanying you we advise that you arrange
in your study bedroom. You can make calls suitable accommodation in the area before
to University departments and your friends arrival. Our Student Accommodation Lettings
in other rooms free of charge, you can also Service may be able to make temporary
receive calls from outside the University, you arrangements for you. We do have a few small
will need to advise friends and family of your flats suitable for single parents with one child.
telephone number which is available on a label
If you’re an international student and would
in your study bedroom. To make external calls
like a family member to visit, you can apply
you can purchase a Freewire Top-Up Card from
for a visa by writing a letter of invitation. Our
the Students’ Union, or you can register your
International Student Support Officer or the
debit/credit card with www.freewiretv.com
Independent Advice Unit can help with this.
t: +44 1782 733726 www.keele.ac.uk/gradschool Graduate School Student Handbook 2010/11 21
General queries Liberty Court
Our Student Accommodation Lettings Service, This privately owned student flat complex
located in the Darwin Building, can help with has regular bus connections to campus.
general issues regarding accommodation; i.e.
You can contact Liberty Court on 01782
room availability; requests to change rooms etc.
287259 or by email: libertycourt-stoke@
Student Accommodation Services libertyliving.co.uk see: www.libertyliving.co.uk/
Darwin Building, Keele University, residence/stoke-on-trent/liberty-court/36
Staffordshire ST5 5BG.
Advice and legal matters
Tel: 01782 734152 or 733065 If you have any concerns about off-campus
Email: email@example.com housing before you arrive, the Student
Web: www.keelef.ac.uk/ Accommodation Lettings or the Student’
studyatkeele/accommodation Unions’ Independent Advice Unit can help.
Accommodation off campus A highly recommended ‘Living Off Campus’ pack
A wide range of student accommodation is available from the Independent Advice Unit.
is available from private landlords The Unit can also advise you on legal matters
locally. For further information please go to relating to off-campus accommodation.
You can contact them on 01782 734800 or
or contact our Student Accommodation 34800 (internal) or by email: independent.advice.
Lettings for help and advice. firstname.lastname@example.org. See: www.kusu.net/iau
If you’re thinking of living off campus You can also contact the Student
we advise coming to Keele a week or Accommodation Lettings on 01782 734152 or
two early to make arrangements. Please 733065 or email: email@example.com
contact Student Accommodation Lettings
who may be able to help with temporary
accommodation on campus while you search.
In addition to paying rent, you should budget
for utility costs, including gas and electricity.
Most private accommodation is available in
the form of shared student houses, bedsits
or individual flats. There is some ‘Halls’ style
accommodation at Liberty Court in Stoke-on-
Trent, which Keele students sometimes use.
22 Graduate School Student Handbook 2010/11 t: +44 1782 733726 www.keele.ac.uk/gradschool
How much will I need to live on? Discounts available with the National
Living expenses will, of course, vary according Union of Students membership card
to your anticipated standard of living and You can purchase a National Union of Students
whether you have family responsibilities. (NUS) membership card online before coming
The following estimates will, however, give to Keele. Log onto www.nusextra.co.uk You’ll
you some idea of how much to budget. need to upload a photograph. Normal cards
cost £10, for an extra £1 your NUS Extra card
Undergraduate students should expect will incorporate the ISIC (International Student
to spend about £700 per month in living Identity Card) which offers worldwide discounts.
expenses, including accommodation. Once you’ve ordered the card it will be sent
Postgraduate students should expect to pay to the Students’ Union and you can collect it
around £7,400 to £9,200 annual living costs from there. (If you are not able to purchase
(accommodation plus about £80 per week for online before you come to Keele, there will be a
52 weeks). Remember that in most cases you’ll limited number of £10 NUS Extra cards available
need to finance yourself for a full 12 months. to buy at the Welcome Fair and Society sign-
up. To guarantee you get a card, we suggest
International students requiring a visa to you order one online before you come.
enter the UK or extending a visa whilst in the
UK need to have a certain amount of money There are two types of card:
in their bank accounts for themselves and • The NUS Democracy Card is free and
any dependants. For further information gives proof of your student status for
visit: www.kusu.net/instudents entry into other student venues
• The NUS Extra Card costs £10 for a year and
Part-time work entitles you to discounts at many shops and
Many students undertake some part-time restaurants locally and nationally, as well as
work to help fund their period of study. The cinemas, theatres, museums and other outlets.
Students’ Union can help in finding work on The card additionally gains holders entry
campus or locally through the Job Shop run by to most other student venues nationally
the Independent Advice Unit. Please see the
Jobshop section on page 28 for more details.
t: +44 1782 733726 www.keele.ac.uk/gradschool Graduate School Student Handbook 2010/11 23
Other expenses Look out for Money Doctors sessions after
If you live in a University Hall of Residence, enrolment to help you manage your income.
a basic level of insurance cover is provided For further details see:
by Endsleigh Insurance Services. Students www.keele.ac.uk/studentfunding
are provided with £4,000 of ‘core cover’ Enquiries: firstname.lastname@example.org
with the option to extend the level of cover,
for an additional premium, if required. Scholarships and bursaries
If you intend to live in the private rented You may be entitled to a scholarship or bursary
sector and your belongings are not already to help with fees or living expenses. You can find
covered by a policy at home, you may wish information at: www.keele.ac.uk/studentfunding
to take out additional insurance cover. New studentship opportunities become
available throughout the year and are posted
Family to the web, often with fairly short application
If you will be accompanied by your family you’ll periods, so it is worth checking it regularly at:
have additional costs for housing and food in www.keele.ac.uk/pgresearch/
particular. Overall we estimate that postgraduates choosingaresearchdegree/studentships
should allow an extra £4,500 for a partner and
£2,300 for each child. This does not include Erasmus students will have been provided with
childcare, which would mean additional costs. details of their grants by their home institution.
Unfortunately there is no financial support for
Sources of Funding incoming Study Abroad students. Particular
The Student Funding Office offers advice on: arrangements exist for certain exchange students.
• Government funding for UK
We regret that there is no substantial central
• Other sources of funding for students, funding available for international students with
including help with funding applications
temporary or long-term financial problems.
• General budgeting advice
• Payments to the University The Student Funding Office is located in
• Bursaries and scholarships 42 The Covert, beside the entrance to the
Leisure Centre and is open Monday to Friday
We also administer US and Canadian from 9.30am-12.30pm and 1.30pm-4.30pm.
student loans, Professional and Career
Development Loans, the University Hardship Tel: 01782 734087/733996 or 34087/33996 (internal).
Fund and the Access to Learning Fund.
24 Graduate School Student Handbook 2010/11 t: +44 1782 733726 www.keele.ac.uk/gradschool
Part-time work and income tax Please bring with you the following
It is possible to work part-time to help finance documents to open a bank account:
your time here. The Jobshop in the Students’ • Passport as identification.
Union Building can help you find casual or
• If you are from a country outside of the
part-time work – see page 28. International European Union you must also provide
students with visas allowing them to work a valid visa (not applicable for students
should remember the weekly time limit of staying for less than 6 months and entering
20 hours during term. For up-to-date advice the country as Student Visitors).
about paying income tax contact the Jobshop • Proof of your address.
on the top floor of the Students’ Union
• Your original letter of acceptance from the
Building on 01782 734800 or 34800 (internal). University to confirm your overseas address
Banks and a further letter confirming your campus
There are cash points located centrally on address – you can request these from the
campus. Money can also be withdrawn free of relevant office, either SCI (Student and Course
Information), the Graduate School for research
charge from the Post Office in the Students’
students or CIED (Centre for International
Union, and branches of major UK banks can
Exchange and Development) for exchange,
be found in nearby Newcastle-under-Lyme.
Erasmus and Study Abroad students
International Students and Banking If you are bringing money into the country in
Most international students will be able to open the form of a banker’s draft it’s more convenient
a ‘basic’ bank account in the UK. The bank will if this is in pounds sterling (£) and is issued by a
need to see your visa (and/or passport) and bank which has a branch/office in the UK, for
proof that you are enrolled as a student. example Deutsche Bank, Credit Lyonnaise.
Please check that you can transfer money If you are from the USA please remember that
into your British bank account from abroad. most US banks are state-based and often do
not have representation outside the States. You
may otherwise find that your banker’s draft can
take up to four weeks to clear and you will not
be able to access your money very quickly.
If you bring a credit card with you please
make sure that you can use it in the UK. If
there are multinational banks in your country
check you can use their ATMs in the UK.
t: +44 1782 733726 www.keele.ac.uk/gradschool Graduate School Student Handbook 2010/11 25
Keele is well known for the Eating and shopping on campus
quality of its student life. We You’ll find a good variety of places to eat
on campus together with a range of shops
regularly obtain high scores in the for food, stationery and everyday needs.
government’s National Student
The campus shopping complex has a newsagent,
Survey and independent polls. bookshop, and a well-stocked convenience store.
With our green, friendly campus
The Students’ Union also has a shop and
and strong sense of community, organises a weekly fresh produce market.
it’s easy to see why.
Your Keele Card eatingdrinkingkeele
You’ll be given an all-important Keele Card
when you enrol. It acts as your main form of
identification, in some cases it gives you access
to your accommodation, and entitles you to
discounts on campus and in some local clothing
stores, music stores and nightclubs. You will
also need your Keele Card to gain entry to
the Students’ Union for evening events.
You can load your Keele Card with cash credit
and use it as a discount card in the campus
convenience store, cafés and restaurants.
For enquiries and replacements go to
the Reception Desk in the Chancellor’s
Building next to Le Café.
Keele Card Administration
Tel: 01782 734014 or 34014 (internal)
26 Graduate School Student Handbook 2010/11 t: +44 1782 733726 www.keele.ac.uk/gradschool
Place/restaurant Opening times (semester) Opening times (vacation)
Le Café Monday-Friday 8am-5pm 8am-5pm
(Chancellor’s Building) Saturday CLOSED CLOSED
Sunday CLOSED CLOSED
Vite & Eat Monday-Friday 8am-4.30pm 8am-4pm
(Chancellor’s Building) Saturday 8.30am-2.30pm CLOSED
Sandwiches & drinks to take away Sunday CLOSED CLOSED
Comus Restaurant Monday-Friday 8.30am-7pm CLOSED
(Chancellor’s Building) Saturday-Sun CLOSED CLOSED
Restaurant food, carvery and
salad bar, also Meal Plan meals.
The Kiln (Students’ Union) Monday-Friday 9am-5pm CLOSED
Great value hot food and at weekends and from 9pm-2am CLOSED
at busy periods 9am-close CLOSED
Harvey’s (Students’ Union) Monday-Friday 8am-4pm 9am-4pm
Jacket potatoes, pizzas, salad bar, and 9pm until 2am CLOSED
sandwiches and light lunches Saturday-Sunday 2pm-4pm at busy periods
ST5 Take-a-Way Monday-Friday 12.30pm-9pm CLOSED
Saturday 2pm-9pm CLOSED
Sunday 4pm-9pm CLOSED
Hawthorns Sunday Carvery 12 noon-2pm CLOSED
Lindsays Bar & Shop Monday-Friday 10am-11pm CLOSED
Saturday 12 noon-11pm CLOSED
Sunday 12 noon-10.30pm CLOSED
Le Café Monday-Friday 8.45am-4pm 11am-2pm
(undergraduate Saturday CLOSED CLOSED
Medical School) Sunday CLOSED CLOSED
KPA Clubhouse Monday-Friday 12 noon-2.30pm 12 noon-2.30pm
(for postgraduate students) 6pm-8pm 6pm-8pm
behind the KUSU building
The University offers a very economical Meal Work opportunities –
Plan and you can pay in advance for two meals earn while you learn
a day (breakfast and dinner) in the Comus There are part-time work opportunities
restaurant. Please ask in the restaurant for both on campus and locally. The Students’
details or find the details on our website. Union’s Jobshop is based in the Independent
Advice Unit on the building’s top floor. It
Pubs and bars advertises on and off-campus vacancies and
There are many good bars on campus as
deals with student staff vacancies within the
well as cafés selling non-alcohol drinks.
Students’ Union’s various departments.
There is also a Common Room in each Hall
of Residence, where students can hang out
in a strictly ‘no-alcohol’ environment.
t: +44 1782 733726 www.keele.ac.uk/gradschool Graduate School Student Handbook 2010/11 27
The Jobshop also provides advice on employment There is a rich and varied musical life on
rights, employment law, working in the UK campus, see: www.keele.ac.uk/depts/
and can help with information about tax and mu/performance.htm and the ‘What’s
National Insurance. Please note, if you’re an On’ pages on the University website.
international student, with permission to work
in the UK, please be aware of the 20-hour per
week limit for part-time work during semesters,
and the fact that you cannot work if you have North Staffordshire Symphony Orchestra
entered the country as a Student Visitor. www.nsso.org.uk/ email@example.com
You can find vacancies on a display Keele University Students’ Union (KUSU)
board within the Jobshop or from the The Students’ Union is a representative
website: www.kusu.net/jobshop organisation for students here. It supports
Students’ Union’s Jobshop: and champions student activities and
Telephone/fax: 01782 734800 offers a broad range of services such
Email: firstname.lastname@example.org as the Independent Advice Unit.
KUSU has a proud history of service provision,
Childcare on campus campaigning and representing students at Keele
There is a well-equipped, purpose-built nursery
University, including International Students.
for the children of students and staff.
The Day Nursery
Societies, including dance, drama, student
Tel: 01782 733394 (or 33394 from an internal line)
radio and more. There are over 50 societies
to choose from ranging from an African-
Caribbean Society to a Rock Gospel Choir.
Tel: 01782 733704 or 33704 (internal)
Getting involved – join a club or society
Check out www.kusu.net/
There are a great many interesting clubs societies for more detail
and societies at Keele, all of which
contribute enormously to the University’s Shop, offering sandwiches, snacks,
strong sense of community. clothing, stationery, oriental foods and a
great deal more at affordable prices.
Joining a club, society or sports team
is a fantastic way to meet new people Post Office, where you can buy international
and settle into student life. phone cards, send packages and parcels, tax
your car and find help with a range of services.
You can also go off campus and make a positive The Post Office also contains a Bureau de
impact on the community by joining the Change and offers some free banking facilities.
Voluntary Experience Project. Alternatively you It recently reached no less than the national
can get involved with the community through a finals for the Best Post Office Award.
local drama group, orchestra or sports team.
Tel: 01782 733704 or 33704 (internal)
28 Graduate School Student Handbook 2010/11 t: +44 1782 733726 www.keele.ac.uk/gradschool
Print Shop, inexpensive photocopying, You’ll have ample opportunity to participate
printing and binding services. in the music scene and we actively encourage
students to run their own events, from talent
Reception, the place to collect your registered
shows to popular cultural events, such as the
parcels and send and receive faxes. You can
Showcase Showdown and charity events, including
also buy tickets for Union events and, for
Oxjam. There’s also a diverse programme of
those thriftiest of thrill seekers amongst
International Cultural Events (ICE) each semester.
you, discounted tickets for Alton Towers.
Welcome Weeks signal the start of the academic
The Jobshop, located on the top floor, exists to
year – two weeks of some of the biggest events
help you find work both on and off-campus.
in the social calendar. The Welcome Fair is the
The Voluntary Experience (VE@Keele) – is an perfect opportunity to make new friends, find
exciting project designed to develop and enhance out everything you need to know about the
links between Keele and the local community. Union and its services, join societies and pick
By working in partnership with students up free gifts and information from both local
and voluntary organisations, which provide and national companies and organisations.
services across the region, it offers a wonderful There will be a shorter repeat session in January
opportunity to develop skills and knowledge and for new students arriving at that stage.
to make a positive difference to other people’s
KUSU is fully accessible to all. There is extensive
lives. See www.kusu.net/ve for more information.
wi-fi access, a lift to all floors from the food court
Catering, including Harvey’s for healthy eating area. There are toilets for people with disabilities
options, and The Kiln for all-day meals and fast and baby-changing facilities throughout the
food. Barista is a smart, licensed coffee lounge building. Keys are available from Reception.
and a great place to meet your friends. And don’t
Tel: 01782 733700 or 33700 (internal).
miss ‘Outback’, KUSU’s landscaped outdoor
living space where you can eat, drink and relax.
Bars – include Barista, The Lounge, Sam’s and K2 Sports Clubs
with great entertainment seven nights a week. There are excellent facilities for indoor
and outdoor sport and fitness activities
The Travel Shop, located on the top here. For further details on the Sports
floor, provides a holiday, flight and travel Centre and what it has to offer: www.keele.
information and booking service. ac.uk/studyatkeele/sportscentre/
Tel: 01782 715215 or see www.studentflights.co.uk
The Athletic Union has over 40 different clubs
KUSU offers a fantastic and varied programme and encourages everyone to try something. The
of entertainment, with club nights on Mondays, strong emphasis is on having fun and keeping
Wednesdays and Fridays. KUSU provides fit as well as competition. Many of the clubs
comedy nights, open mic, Battle of the compete in the British Universities and Colleges
Bands, quizzes and, as one of the UK’s leading Sports Association (BUCS) which gives the
student venues, a regular series of live gigs. traditional Wednesday afternoon of sport.
t: +44 1782 733726 www.keele.ac.uk/gradschool Graduate School Student Handbook 2010/11 29
Students arriving in September can join the Religious Matters
Athletic Union (AU) at the Sports Fair held in the Keele is a harmonious, multicultural community
Sports Centre on the first Sunday, Monday and and there’s an ecumenical Chapel and an Islamic
Tuesday of the academic year. There’s normally Centre on campus. Members of different
a Welcome Back Fair later in the year around faiths can also find places of worship in
November/December but opportunities to neighbouring towns and cities. The chaplains
join throughout the year. All the clubs will be are happy to advise on places and communities
present. If you can’t attend the fair you can of worship for people of any religion.
join for the same price at a later date in the
AU Office. A small AU membership fee pays Keele Chapel: provides a focus for Christian
for personal insurance and transport costs. worship in a variety of styles. The Chapel is
Contact the AU Office – 01782 733638 interdenominational (Anglican, Catholic and Free
or 33638 (internal) email@example.com Church). It also includes The Space, a quiet/prayer
For a list of sports clubs see: www.kusu/net/au room available for individuals of any faith or none.
Keele Postgraduate Association (KPA) Tel: 01782 733393 or 33393 (internal)
The KPA serves as the focal point for the
social life and welfare needs of postgraduate
students during their time at Keele. It You can also find a list of local places of
provides entertainment, catering, study worship at www.kusu.net/placesofworship
facilities and a welfare referral service.
Islamic worship: An Islamic Centre with worship
The KPA has a committee of elected officers facilities is located in Barnes Hall of Residence.
who organise social events for postgraduates
and also provides support and guidance. The The local area – Staffordshire
KPA runs a hugely popular clubhouse (near and the North Midlands
Horwood Hall) with a real-ale bar, reasonably- This section should help you find your way
priced food and other social facilities. around and give you a flavour of what there is
to see and do in this always interesting region.
The Chair of the KPA represents postgraduates on
important University committees such as Council,
Senate, and the Learning and Teaching Committee.
Tel: 01782 584228 or 4228 (internal)
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The Number 25 bus connects the University
with the nearest towns, shops and further worth knowing…
transportation. It takes you to Newcastle-under- Stoke-on-Trent isn’t a single town but a city
Lyme (usually just called ‘Newcastle’) where you consisting of six towns in one large area:
can take further buses or coaches. It then goes
on past Stoke-on-Trent train station and on to
Stoke, Hanley, Longton,
Hanley, the main shopping area in Stoke-on-Trent. Burslem, Fenton, Tunstall
• These towns were granted city status in 1910.
Buses run every 10 to 15 minutes during
the day though less frequently in • It has a Premier League football
the evenings and on Sundays. club, Stoke City FC.
In addition, the First and Arriva (number 85) City website: www.stoke.gov.uk/ccm/portal/
buses also run through the campus every
The area is often referred to as
hour during the day, less frequently in the
‘The Potteries’ for its traditional role as
evenings, and on Sundays. This service also
the centre of the UK ceramic industry.
connects the University with Crewe and
Chester as well as Newcastle and Hanley. Although Stoke-on-Trent comprises six towns it is
sometimes referred to as
You can find timetables for both services in the ‘The Five Towns’. Thanks to Arnold Bennett’s
Travel Shop in the Students’ Union, together with novel Anna of the Five Towns, one or
advice on buying season tickets and bus passes. other of them tends to get left out!
Hanley has a National Express coach
station and the 25 Bus will take you to
You’ll find most of the things you’ll need for your
and from there. There is also an office in
first few days at Keele in the shops on campus.
Newcastle-under-Lyme bus station.
There’s also fresh fruit and vegetables and other
To book a taxi try Sid’s on 01782 713999 fresh produce stalls outside the Students’ Union
or ABC Supreme on 01782 632222. every Tuesday during term time, though you may
wish to explore the local shopping centres too.
Newcastle has a good selection of shops, run
both by independent or family traders and
the large retail chains. There’s also a regular
Farmers’ Market on the last Friday of each
month where you can buy local produce. The
town’s markets are also an inexpensive source
of pots and pans, bedlinen, crockery and
clothing. Wilkinsons also stocks a wide range
of household items at reasonable prices.
Newcastle retains its original medieval street-
plan and the market area is locally known
as ‘The Stones’. The main shopping streets
are the High Street and Iron Market and the
Roebuck Centre is a popular shopping mall.
t: +44 1782 733726 www.keele.ac.uk/gradschool Graduate School Student Handbook 2010/11 31
For Halal food the best option is Shelton,
between Hanley and Stoke-on-Trent, where Newcastle-under-
you will find excellent grocers’ shops within Lyme, worth knowing…
five minutes walk of the 25 bus stop just Main shopping streets: The pedestrianised
after Stoke-on-Trent railway station. High Street and Iron Market and the
For pharmaceutical needs there are a number Roebuck Shopping Centre.
of chemists’ shops in Newcastle, including Market days: Mondays, Wednesdays and Fridays –
Boots and Superdrug, both in the market Farmers’ Market the last Friday in the month.
area of the town. Specsavers is good for eye-
testing and glasses. You’ll find a list of local Restaurants: You’ll find Thai, Chinese, Italian
chemists on the Independent Advice Unit and Indian as well as traditional English fare.
website at www.kusu.net/pharmacies Traditional Pubs: The Old Brown Jug, The Bulls
Clothes shopping Head, The George and Dragon, The Black Friar.
The main large clothing stores are in Hanley, Chain pubs include Wetherspoons and Yates’s.
the main shopping centre within Stoke-on-
Trent. The Potteries Centre is a large and Contemporary bars and wine bars: There are
popular shopping mall with branches of all the plenty to choose from and more are opening all
major chain stores together with lots more the time as Newcastle makes a name for itself
individual shops. There is a popular John Lewis as a major centre for a good night out. Borough
store at Cheadle in Cheshire – on the way to website: www.newcastle-staffs.gov.uk/
Manchester from Congleton on the A34. Staffordshire County Magazine:
‘If Newcastle is a bustling market town by day,
by night it is positively buzzing. With scores of
You can purchase electrical items at Boots pubs within the town centre and just beyond,
and cheaply at Argos in Newcastle but for the town attracts tens of thousands of revellers
larger electrical items you may find a better every weekend. Add to that the restaurants
selection at Festival Park near Hanley. and the Vue Cinema right in the heart of
There is much to see and much to do in nearby town and it is little wonder people flood in
towns and in the attractive countryside which is from far and wide to enjoy a night out.’
never very far away. Up-to-date information is Although very close to Stoke-on-Trent,
available from local tourist information offices Newcastle-under-Lyme is a separate and older
and the 24-Hour Reception on campus. borough and proud of its own identity.
‘It’s near Stoke-on-Trent but not
Newcastle’s Tourist Information Centre is located part of it, you understand…’
in the town centre library, and is open Monday
to Friday, and on Saturday mornings. The staff
there are always extremely helpful and will Recent gigs...
be delighted to advise you. There is always a
good display of posters and leaflets advertising Subways, Enter Shikari, Dirty Pretty
forthcoming events in the centre. You can also Things, One Night Only, The Rifles,
borrow books, CDs and DVDs. Tel: 01782 297313 Less Than Jake, Young Knives,
Trivium and Pendulum
32 Graduate School Student Handbook 2010/11 t: +44 1782 733726 www.keele.ac.uk/gradschool
On campus… Cinemas –
Keele offers one of the best student contact details…
entertainment programmes in Vue Cinema, Newcastle:
the country, including: Tel: 08712 240240 or see
• Three club nights each week in the www.myvue.com for details
KUSU to cater for all tastes. Odeon, Festival Park, Hanley
• Live gigs from established and Tel: 08712 244007
emerging bands such as The Pigeon www.odeon.co.uk
Detectives and Scouting for Girls.
• Open mic, Battle of the Bands,
(Staffordshire University campus)
comedy, cultural and quiz nights.
Tel: 01782 411188.
The University runs a classical concert www.stokefilmtheatre.org.uk
series throughout the year and there are
opportunities to sing or perform yourself Swimming, bowling, dry ski-ing...
in choirs, orchestras and big bands. Festival Park has a large leisure area including a
bowling alley, dry ski-slope and the giant Water
Full details of events are shown on the World swimming complex with white-knuckle
KUSU website: www.kusu.net/ents water slides, chutes, bubble-pools and other
attractions: See www.waterworld.co.uk/
Theatres and concert halls
Cinemas The New Victoria Theatre, voted Britain’s ‘most
Very close to campus, as you enter Newcastle
welcoming theatre’, just outside Newcastle
from the direction of Keele, you can’t miss
town centre on the way to Stoke-on-Trent,
the large eight-screen Vue Cinema.
is the main venue for the area. There is a
There’s also a ten-screen Odeon at Festival Park varied programme of local and touring theatre
near Hanley – telephone 0870 5050007 for details. including Shakespeare in the early summer and
pantomimes at Christmas. There are also jazz,
Both cinema complexes offer student classical, folk and world music concerts. Call
discounts on production of a valid NUS card. 01782 717962 or see www.theambassadors.com
For ‘art-house’ cinema and independent films In Stoke-on-Trent, the Regent Theatre
The Film Theatre on the campus of Staffordshire is a major regional venue. It stages West
University offers a varied and interesting End plays and musicals as well as the
programme. Seats are reasonably priced and traditional Christmas pantomime.
can be booked by phone in advance.
In Hanley, the Victoria Hall provides mainly
‘one night’ events – orchestras, stand-up
comedians and touring groups etc.
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Theatres – Further afield...
contact details… Keele is close to the M6 and major rail
connections. Manchester, Liverpool, Chester,
The New Victoria Theatre, Newcastle Birmingham, and Nottingham are only an hour
‘Britain’s most welcoming theatre’: away. The bright lights of London are less than a
Call 01782 717962 or see two-hour train journey away. There are frequent
www.newvictheatre.org.uk train and coach services from Stoke-on-Trent and
The Regent Theatre, Hanley Crewe. You can book in advance for cheap tickets.
Victoria Hall, Hanley
For both theatres ring 01782 213800. There are plenty of things to see and do in the
See also www.ambassadortickets.com North West of England and the Midlands.
Historic Chester and Shrewsbury are within
Live Music easy reach by car or public transport
As well as top notch gigs in the Students’ Union and the incomparable Stratford-upon-
there’s the Sugar Mill, Stoke-on-Trent’s nationally Avon (William Shakespeare’s birthplace),
acclaimed live venue and nightclub. It caters well is also within easy travelling distance.
to all tastes – indie and alternative as well as
pop and rock. See: www.thesugarmill.co.uk/ The Potteries
The area around Stoke-on-Trent is traditionally
Days out known as ‘The Potteries’ because of the major
Traveling anywhere in the country from Keele pottery and china manufacturing that developed
is easy if you make use of local bus and train here from the 17th and 18th centuries. Many
services and the National Express coaches. There’s of the great ceramic companies are household
also much to see and do close by. This is by no names – Wedgwood, Minton, Spode.
means a comprehensive list, simply a flavour
of what is available right on your doorstep! The ceramic industry has sadly declined
in recent decades but a number of major
outlets are still open and most offer factory
tours and demonstrations together with the
opportunity to visit their ‘seconds’ shops
where you can buy rejects at reduced prices.
Stoke-on-Trent’s Art Gallery and Museum has
a fascinating collection and the Gladstone
Pottery Museum, Etruria Mills and the
Wedgwood factory are all well worth a visit.
34 Graduate School Student Handbook 2010/11 t: +44 1782 733726 www.keele.ac.uk/gradschool
The Peak District
Visitor attractions – One of the UK’s most attractive National
museums, galleries Parks covering most of Derbyshire and parts
and pottery tours… of Staffordshire, the Peak District is an area
Wedgwood pottery: Boasts an audio tour of of great beauty, and ideal for walking.
the factory and visual displays, with interesting
Attractions include an incredible abundance
background material and history of the area.
of historic houses, many famous from
Tel: 01782 204218 or see www.wedgwood.com
feature films and TV period dramas:
Stoke-on-Trent City Council manages four Chatsworth, Haddon Hall, Hardwick
award-winning museums: www.stoke.gov. Hall, Kedleston Hall.
Picturesque towns: Bakewell, Ashbourne, Buxton
The Potteries Museum and Art Gallery: The
Scenic beauty: The Manifold Valley, Dovedale,
region’s main museum and gallery with general
Castleton and the Blue John Caverns.
history (including a full-scale Spitfire fighter plane
Historic villages: Monyash, Youlgrave,
invented by a local engineer) and superb exhibition
Eyam, the famous ‘plague’ village.
documenting the development of the ceramic
Cycling and walking: Major off-road cycle routes…
industry. Local and touring art collections. Well
the High Peak Trail, Monsal Trail, The Tissington
worth a visit. Admission free. Tel: 01782 232323.
Trail... see www.peakdistrictinformation.
Gladstone Pottery Museum: A fascinating com/outdoors/cycletrails.php
renovated pottery of the kind that produced see www.peakdistrictonline.co.uk and
ordinary household pottery. With distinctive other sites for walking information.
bottle kilns and displays it is a unique Sailing, fishing etc:
working museum. Tel: 01782 319232. Rudyard Lake is one of the most scenic in
Etruria Industrial Museum: A scheduled ancient the country. See www.rudyardlake.com
monument with working steam engine. …and much more.
Ford Green Hall: Half-timbered 17th century For tourist information ring Bakewell,
house with period garden. Best visited Tel: 01629 813227 or see www.peakdistrict.gov.uk
when there are special events on.
Alton Towers – the UK’s
Newcastle-under-Lyme has its own Borough
best-known theme park
Museum and Art Gallery in the attractive
Famous for its spectacular rides set in acres of
Brampton Park just outside the town centre.
lush grounds, Alton Towers is easily accessible by
It has permanent displays on local history and
car or bus. There is a bus service from Newcastle
regular art exhibitions. Tel: 01782 619705.
daily in the summer – details available from
the Tourist Information Office in town. Tel:
08705 204060 or see www.altontowers.com
You can buy discounted tickets for Alton
Towers from the KUSU Box Office.
t: +44 1782 733726 www.keele.ac.uk/gradschool Graduate School Student Handbook 2010/11 35
Little Moreton Hall Nantwich
A well-known and charming Elizabethan moated An historic Cheshire market town with regular
manor house, the finest example of its kind, music festivals, an international cheese festival,
made with timber in a style typical of the cosy pubs and a wealth of places to eat and drink.
area. It has an attractive garden, a moat and a
restaurant/café. On the A34 towards Congleton. Trentham Gardens… shopping, gardens,
Tel: 01260 272018. www.nationaltrust.org.uk monkey forest, Aerial Extreme ride...
Trentham, just south of Newcastle, is the UK’s
Shugborough Hall largest garden restoration project and one of
The 18th-century home of the Earls of Lichfield the region’s top attractions. There’s an Italian
it also houses the Staffordshire County Garden, a retail park, a monkey forest where you
Museum. Shugborough has art, gold from a can wander freely among 140 Barbary macaques
captured Spanish treasure ship, and beautiful and, for the bold, the Aerial Extreme tree-top
rooms in a lovely riverside setting, a Georgian adventure course. See www.trenthamgardens.com
farmstead with rare breeds of livestock and a
working flour mill. www.shugborough.org.uk
The cathedral town of Lichfield, birth-
place of Dr Johnson, is well worth a visit.
For tourist information tel: 01543 308209
or see www.visitlichfield.co.uk
Leek – gateway to the Moorlands
The attractive hilltop town of Leek is the
gateway to the spectacular Staffordshire
Moorlands and the rocky outcrops known as
The Roaches. A former mill-town it is now an
important antiques centre with a tremendous
selection of quality bars, cafés and restaurants.
It also hosts a major arts festival each May.
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From gentle country walks to Eight outdoor tennis and netball courts are
also offered with an indoor tennis court
competitive sports, keeping active
available in one of our sports halls.
is easy. Keele Leisure Centre and
The newly refurbished artificial surface pitches
Athletics Union offer sports
host both football and hockey. The flood-
facilities for all students. These lit pitches are extremely popular during the
are affordable, with low rates for evenings. The area consists of three seven-
students, conveniently situated on a-side sized pitches or one full sized pitch.
These are available for use during the day.
campus and offer excellent in and
outdoor facilities. The all-weather training area is floodlit
during the evenings for general use.
Keele University Athletic Union (KUAU) Two enormous sports halls with viewing areas
KUAU is the body that runs over 35 sports clubs,
are capable of hosting up to four badminton
creating over 50 teams (Team Keele) catering for
courts each, volleyball, five-a-side football,
all abilities, from novices to elite sportspeople.
tennis, roller hockey, trampoline, archery,
As members of the British Universities and
netball and basketball. One sports hall offers
College Sports (BUCS) KUAU competes
a traditional solid wood floor while the other
against other universities every Wednesday
a synthetic surface. These halls come alive
and provides the opportunity to simply be
when filled with students, particularly on
part of a team. There’s no obligation to play
Wednesday afternoons with AU matches,
for any club and you can fit practice sessions
whether you are a spectator or participant.
around your course timetable and deadlines.
The squash courts are one of the leisure centre’s
Facilities most popular facilities. A 40-minute session here
All facilities are a short walk from the main Halls makes for a tremendous cardio-vascular workout.
of Residence. There are beautiful surroundings Courts are available throughout the day and all
and extensive grounds including 12 sports standards of play are welcome. The courts include
pitches for football, lacrosse, cricket and two superior, glass-backed competition courts.
rugby. The pitches are kept in top condition
throughout the year. They are mainly used The up-tempo room has 11 spinning bikes and
by the AU clubs on Wednesdays but you can a thrilling atmosphere created by disco lighting
also use them for individual bookings. and enthusiastic instructors. Whether it’s weight
loss, toning or general fitness this room is for you.
Spinning classes are available throughout the week
offering afternoon and evening workout times.
t: +44 1782 733726 www.keele.ac.uk/gradschool Graduate School Student Handbook 2010/11 37
Fitness centre Gymnasium
The fitness centre comprises 18 cardio-vascular This is a sizeable area that hosts many of
machines, 20 resistance machines, a large free our fitness classes and is also used for
weights area and the revolutionary Technogym basketball, badminton and table tennis.
Kinesis room. The stations offer unlimited
variations from the most simple bicep curl to Bouldering wall
sport-specific multi-plane movements. The The wall provides many routes at various
room has a relaxing oriental feel with balance difficulty levels. Perfect for beginners
boards, exercise balls and a large floor area ideal through to experienced climbers the
for flexibility exercises. We also use the latest wall is fantastic for training.
plasma technology with a touch screen to guide
you through your personal exercise programme. Drop-in sessions
A gym instructor will accompany you on your Our flexible drop-in sessions are ideal if you’d like
first visit to the fitness suite to provide a full to meet new people and socialise. Badminton
induction. Our instructors are always there and tennis are available during the week.
to answer your questions and help with your
training needs. They have a wealth of knowledge
A full programme runs throughout term time.
and experiences so don’t hesitate to ask.
Some of the most popular exercise classes include
Dance studio salsa aerobics, line dancing, spinning, kick-boxing,
With its sprung floor the dance studio is perfect pilates, yoga, belly dancing and many more.
for smaller groups and one-on-one sessions.
Typically used for martial arts and fitness classes
this is a well-used area within the centre.
38 Graduate School Student Handbook 2010/11 t: +44 1782 733726 www.keele.ac.uk/gradschool
If this is your first time studying If you don’t need a student visa…
abroad, then you may wonder Even if you are from a country where you don’t
need a visa to enter the UK, you must apply for
what to expect. Don’t worry! ‘entry clearance’ before travelling if you intend to
Keele staff and students will help stay in the UK for more than six months. You can
you at every stage – during the do this at your nearest British Embassy or High
Commission. There are two exceptions to this rule:
application process, your arrival,
throughout your studies and even 1. You come from the European Economic
Area (EEA = EU plus Norway, Iceland
after you’ve graduated. and Liechtenstein) or Switzerland
International Student Support 2. You are a British National (Overseas), or another
Keele’s International Student Support type of British national who does not have
Officer is available to discuss anything of the right of abode in the UK, even if you want
concern and will advise you or direct you to come for more than six months. However,
there are many good reasons to obtain entry
to the most appropriate source of help.
clearance, even though it is not compulsory for
You can find the Student Support you. For further details visit: www.ukcisa.org.uk
Office in the Walter Moberly Building, Please be aware that immigration
ground floor, Room WM0.17. requirements have been going through
Office hours are Monday-Friday 10am to 4pm. rapid changes so you should always check
Tel: 01782 733801 (or 33801 from an internal line). websites for the latest information.
You can also find lots of information and advice at If you do need a student visa...
www.keele.ac.uk/depts/aa/class/international/ Students from a country not in the EEA (= EU
plus Norway, Iceland and Liechtenstein), many
Immigration and visa requirements Commonwealth countries, Japan or the US
for international students will need a visa to gain entry into the United
We will provide you with the Kingdom. You will get a visa by applying to
documentation and advice you need to your local British Embassy, High Commission or
get a new visa or extend an old one. Consulate. The type of visa you need is called
‘Tier 4 (General)’ which covers students and
Please also see: www.ukba.homeoffice. the application form should be downloadable
gov.uk/studyingintheuk/ if you search for ‘tier 4 application form’.
And our own website: www.keele.ac.uk/
t: +44 1782 733726 www.keele.ac.uk/gradschool Graduate School Student Handbook 2010/11 39
• If you have a passport from some Police registration and other
Commonwealth countries you will still need registrations for international students
a visa for the UK. Input your information Please check your visa to see whether
at www.ukvisas.gov.uk to see if you do
it’s necessary to register with the police
• If you are living in a country that doesn’t need when you arrive in the UK. If this is the
visas for the UK but you are not a citizen case you’ll be able to do so at Keele soon
of that country you may still need a visa
after arrival if you come in September. We
• If you need a visa and intend to travel in and will provide details when you arrive.
out of the UK during your period of study
you should get a ‘multiple entry visa’. (UK If you have any questions after arrival please
visas are usually valid for multiple entries contact: Ms Carole Madden
to the UK until the expiry date shown Immigration and Nationality Department
on the visa.) See: www.ukvisas.gov.uk Staffordshire Police HQ
• There are three basic conditions for Cannock Road, Stafford, ST17 0QG
getting a visa: having sufficient funds to
Tel: 01785 235281
cover your stay; joining a full-time course
at Keele University; intention to leave the Fax: 01785 226056
UK after completion of the studies You have to notify the UK Border Agency of any
• A ‘student’ visa is better for most students than changes of address, visa extensions and other
a ‘student visitor’ visa which has restrictions on changes of circumstances within seven days in
work etc. Your visa will be on a biometric card order to update your certificate of registration.
you need to bring to the UK with your passport
Visa period Chinese student registration
Some countries prefer their citizens to register
The UK Home Office has introduced charges
with their embassies or consulates. For
for applications to extend your stay in the
instance, Chinese students at Keele are required
UK (currently £357 by post, £565 in person).
to register with the Chinese Consulate in
You should therefore try to get permission to
Manchester. Please see their website at
stay for a period that will cover your whole
course. Your letter from Keele will indicate
Or call them on 0161 224 7443.
the expected end date of your course, and
you will normally be given a visa, which
expires four months after the expected end
You can obtain legal advice on campus from
date. In most cases this will not be sufficient
the Independent Advice Unit on the top
time to enable you to attend the relevant
floor of the Students’ Union building.
graduation ceremony, and you will probably
need to request a visiting visa at that time. Tel: 01782 734800 or 34800 (internal)
You should note that if you are admitted
to the UK as a student you are permitted
to work, but if you are admitted to the UK
as a visitor you are not permitted to work.
You should ensure that your visa or passport
is stamped Student and not Visitor.
40 Graduate School Student Handbook 2010/11 t: +44 1782 733726 www.keele.ac.uk/gradschool
Health care advice International students from non-EEA
for international students countries studying for six months or less
Health care in the UK is provided by the National If you’re not from an EEA country and are studying
Health Service (NHS) and you are entitled to the for six months or less (or have only six months
same service as a British citizen if you are studying left) you will not be entitled to free medical
here with six months or longer left on your course. treatment. You should take out private medical
You’ll need to register with the NHS at your insurance before leaving your country and claim
nearest doctor during your first few days at Keele. for treatment on your return or simply pay
for treatment and medication when required.
There is no charge for a consultation but if you
You may also take out insurance on arrival or
are over 19 years of age there is a small standard
have details included in your Fresher’s Pack.
fee for each item of medicine prescribed by
the doctor. This standard prescription charge If hospital treatment is necessary you will incur
can be more expensive than buying brand greater costs than if you were seen by a normal
name drugs such as cough medicine, aspirin, doctor – known as a General Practitioner or GP.
plasters and bandages, etc. It is advisable to buy A consultation with a GP will cost about £20
such items from a chemist shop – for example plus the cost of any medication prescribed.
Boots, one of the main high street retailers.
Please note – everyone is entitled to free
If you have an accident you are entitled to free emergency treatment in a hospital Accident
consultation in a hospital Accident and Emergency and Emergency (A&E) department but
unit and any further hospital treatment required. the after-care and follow-up treatment
are not included free of charge.
Students studying for
If you’re only in the UK for a short time you may
six months or less from EEA countries
want to bring with you any medication you take
If you are from a country in the European
regularly. Please bring a doctor’s letter explaining
Economic Area (EEA*) and are staying here for less
why you need it and present this letter to
than six months you’ll also receive free treatment
Customs and Excise officers at your port of entry.
on production of the European Health Insurance
Card. You should obtain this from your home
country before coming to the UK. You will not be
charged for consultation but will still have to pay
for medication. See www.ukcosa.org.uk for details.
*The EEA covers countries from the
European Union (EU) plus Norway, Iceland,
Liechtenstein and Switzerland.
t: +44 1782 733726 www.keele.ac.uk/gradschool Graduate School Student Handbook 2010/11 41
Each year we exchange 100-120 English Language Unit
Keele students with a similar The English Language Unit (ELU) in the Chancellor’s
Building helps international students to maximise
number of students from our their academic experience at Keele. We also offer
partner universities in other parts teacher-training courses for students interested in
of Europe, in North America, qualifying to teach English for speakers of other
Australia, Hong Kong, Korea languages and run core modules in language
and study skills for Foundation Year students.
and South Africa.
Programmes and services include:
The Centre for International Exchange
and Development (CIED) – looks after the English Language Teacher Training courses
exchange and visiting student programmes leading to the Trinity College Certificate in
TESOL (Teaching English as a Second Language).
This office handles the administration and
financial management of all exchange, Language teaching courses for
ERASMUS and visiting student (study abroad) international students.
programmes. It is the first point of contact
20-minute one-to-one ‘English Clinics’ with
for students from partner universities in
a tutor, available to all international students
other countries and those on fee-paying
on a weekly, sign-up basis. Please refer to
study abroad programmes. We manage their
the English Language Unit noticeboard.
registration, enrolment and course selection.
Advice and guidance on self-study
We are also responsible for all Keele students
for language improvement.
wishing to study at one of our partner
universities on the Study Abroad Scheme Language materials and resources for loan.
during their second year. Please see
External English Language examinations,
www.keele.ac.uk/cied for further details.
advice and preparation materials.
It is possible to attend a summer school or short
You can visit the language unit website
programme in another country while studying at
for more information www.keele.ac.uk/
Keele. You can find more details on our web pages.
depts/solcca/elu/index.htm Or email us
We also run a variety of short language on firstname.lastname@example.org with any specific
and culture programmes in conjunction enquiries or concerns you may have.
with the English Language Unit, in particular
for Japanese universities. You can find our
offices on the ground floor of the Walter
Moberly building next to the Chapel.
42 Graduate School Student Handbook 2010/11 t: +44 1782 733726 www.keele.ac.uk/gradschool
Resources for Study
Resources Opening hours and catalogue
You’ll find Keele’s Library Services at the Keele • The Campus Library is open for 24 hours
Campus and University Hospital of North a day at certain times during the year
Staffordshire (known as the ‘Hospital Campus’). • Opening hours are available
Some Health Faculty students are based there via the Library website.
for some or all of their courses. You can use both • Please remember that opening hours
libraries. Use your Keele Card to borrow books. change during University vacations
• You can find books and renew your loans
We aim to provide the printed and online
online at http://opac.keele.ac.uk
information resources you need. There’s off-
campus access to most of our online resources – Help
these include journals and books. The Campus You’ll find plenty of information on the
Library’s Short Loan collection contains Library website, including a list of electronic
textbooks you can borrow for 24 hours. journals and help accessing all our online
If you’re not based on or near the Keele Campus resources: visit www.keele.ac.uk/library/
it might be smart to sign up for the SCONUL Both Libraries have an Enquiries Desk
Access Scheme. The scheme enables you to and the Campus Library also has
use other university libraries for reference. an online Enquiries service.
Studying New students receive information about
To work in a group, book one of our Group the Library during inductions, which are
Study Rooms, or work in the Group Study Area usually arranged by your school. Library
on the Middle Floor – which is where you enter staff at the Campus Library will be happy
the campus library building. Alternatively, use the to help you get started there as part of our
Silent Study areas on the Ground and Top Floors “Meet ’n’ Greet” scheme in Semester One.
For further details, see: www.keele.ac.uk/library/
Other Library facilities include self-
service machines to borrow and return Email: Campus Library – email@example.com
books and photocopiers; you can also buy Health Library: firstname.lastname@example.org
some essential stationery items and the
If you have a question or need some help
Campus Library is wireless enabled.
please just ask a member of staff!
It’s a good idea to wait until you’ve arrived at
Keele before buying textbooks – you may find
them in the Library or be able to buy them
second-hand. Every Friday in the Students’ Union
Ballroom there is a second-hand book stall.
t: +44 1782 733726 www.keele.ac.uk/gradschool Graduate School Student Handbook 2010/11 43
Information Technology services Careers service
We’re here to help you with your computing Whatever your year of study the Careers
and IT requirements. We’ll provide you with Service can assist you with career choice, work
an IT Account Username and Password along experience, identifying employers and vacancies,
with a Keele University Student email address. action planning, making applications, preparing
Please check your emails regularly. It’s important a CV, interview techniques, psychometric
that you do this as the University will often testing, postgraduate study... and more.
communicate with you in this way. You’ll need
You may speak to a Careers Adviser
your IT Username and Password to access the
at regular drop-in sessions or make
wireless network, connect your computer in your
a full guidance appointment.
room via the wired network or use a computer
in one of the PC laboratories across campus. So An Events Calendar, together with latest news
please keep it safe and don’t allow anyone else and other information, is available on the
to use it. You’ll benefit from Keele’s many online careers website: www.keele.ac.uk/careers/
facilities. Some may already be familiar to you.
Contact details: Tel: 01782 733023, email:
We use e-Vision, a web portal which allows you
email@example.com. The careers service
to view and amend certain data held on the
is located within the Centre for Learning
University’s student records database. The Keele
and Student Support, Room WM0.35, the
Learning Environment is an online virtual
Walter Moberly Building (next to the Chapel).
learning area for your academic material. And, of
Open Monday-Friday 9.30am-4.30pm.
course, you will have access to our up-to-date
software, file storage and printing facilities.
Jobshop and voluntary
We can help you look for paid employment or
volunteering opportunities to help broaden your
skills and expand your CV. We are based in the
Independent Advice Unit in the Students’ Union –
tel: 01782 734803 (internal 34800) or see
Tel: 01782 733626 (internal 33626).
44 Graduate School Student Handbook 2010/11 t: +44 1782 733726 www.keele.ac.uk/gradschool
Healthusing a doctor on and off campus
Using National Health Service Keele Medical Practice –
(NHS) facilities The Health Centre
In order to use the NHS, you must register with If you are living on campus you should register
a doctor (a ‘General Medical Practice’) near with the University Health Centre (map ref. A9)
where you live as soon as you move onto campus in the first week you arrive. All new patients
or into the Keele area, even if you are currently will have a short interview about their health.
registered with a practice elsewhere in the UK. The health centre has two doctors:
Dr O’Byrne (male) and Dr Shahab (female), and
When you first register please take details of
there are two experienced female nurses.
any significant past medical history including
any vaccinations and immunisations. If you are living off campus, please see the
IAU web pages – www.kusu.net/nhs for a
Help with health costs list of local GP surgeries, and dentists.
NHS treatment and prescriptions are
free for anyone up to the age of 19. We would recommend that you arrange with
your doctor at home to have vaccines against
You can apply to the Prescription Pricing Authority MMR, poliomyelitis, tetanus, meningitis group
for a reduction in charges by completing form C and influenza. If you have not had these
HC1 available from the University’s Health they will be offered to you at registration.
Centre or the Independent Advice Unit. You
have to declare any savings to do this and The Health Centre opening
should complete the form as soon as possible. times for reception are:
You’ll probably have been immunised against Day Times
poliomyelitis and tetanus already, but, if Monday, Tuesday, 8.30am-1pm
necessary, you can arrange for booster doses or Wednesday and Friday and 2pm-5pm
a new course at your initial appointment. Many Thursday 8.30am-1pm
postgraduates will also have been vaccinated Saturday/Sunday Closed
against meningitis group C but, if not, you If you need an urgent appointment
may be immunised on arrival depending on please ring as early as possible.
the availability of the meningitis vaccine. If you’re currently undergoing treatment please
ask your doctor to write with details to the
University’s medical officer, Dr O’Byrne.
t: +44 1782 733726 www.keele.ac.uk/gradschool Graduate School Student Handbook 2010/11 45
To see a doctor outside of opening hours You can make an appointment by phoning
or to make an appointment, ring 33189 33190 from an internal phone or 733190
from an internal phone or 753550 from an from an external phone during surgery
external phone during surgery hours. hours – Monday to Friday 9am-5pm.
The surgery provides a minor injury service In an emergency outside surgery hours please
at the Health Centre during surgery hours. call NHS direct dental line on 0845 603 1445.
They will book you an appointment to
You can also contact NHS Direct for see a dentist as soon as possible.
medical advice on 0845 4647 or email
Jan Downs on firstname.lastname@example.org. Mental health, stress and counselling
See www.nhsdirect.nhs.uk Health worries, stress or an unpleasant incident
There is also a ‘walk-in’ Medical Centre located can affect your wellbeing and studies but there
in the Midway, Newcastle-under-Lyme. is help at hand. You can get advice on how
to deal with this in a leaflet from the Student
Accidents and emergencies Support Office, your doctor can give you
If you need urgent treatment medical advice if it starts to affect your health
for an accident or injury go to or you can discuss personal issues with our
the accident unit at the confidential Counselling Service – see page 47.
North Staffordshire Hospital,
Hartshill, Stoke-on-Trent Absence for health reasons
Telephone: 01782 715444 You will need to notify your Academic School
of any absences through sickness. If you’re
absent for health reasons for more than
Dental treatment in the UK is
seven days you’ll need a doctor’s note. Your
free of charge if you are:
doctor will be able to provide this if you
Under 19 years of age have consulted them about your illness.
Health and Safety
Pregnant or have had a baby The University follows the UK’s health and
within the last 12 months safety laws and there are notices in the Halls of
Residence highlighting issues to be aware of.
It’s also free for any child under
the age of 16 living with you. As a member of the University you are obliged
to report any health and safety hazards you
Charges for international students will be assessed see. If you see something dangerous in your
by the dentist when you have an appointment. Hall please report it to your Housekeeper. If
If you’re a student with a low income you you see something dangerous in your School
may be able to get financial help. please report it to the School’s office.
Keele’s Health Centre dental service should
be able to see you as an NHS patient
whether you live on or off campus.
46 Graduate School Student Handbook 2010/11 t: +44 1782 733726 www.keele.ac.uk/gradschool
Where to go
for help and advice
We aim to support and assist you Academic guidance
during your time here. For more You can book an appointment with an Academic
Adviser, to discuss your concerns, ask questions
details please contact any of the and get advice about studying at Keele.
areas listed in this Handbook or
Frequently asked questions include:
look on the relevant pages of the
university website. • Information about studying at Keele
• Changing courses
The Students’ Union provides additional
• Leave of absence requests (some students
services and would be delighted to help request a break in their studies – typically
with any queries you may have. We’ve one year for undergraduate students)
included details of the Student Union’s
• Examination results and
Independent Advice Unit in this section. re-assessment opportunities
• Appeals (if you think a decision
The Centre for Learning
by the University is unfair)
and Student Support
• Advice about the University’s
You can get independent help and advice
with various questions or problems from
this office on the ground floor of the Walter If you’re experiencing difficulty with
Moberly Building next to the Chapel. any aspect of your course, please make an
appointment on 01782 734347 or 34347 (internal)
The centre is independent of any academic
or email: email@example.com See
School and offers confidential information
and advice. Staff there can tell you in detail
lsag for further details.
about the range of support services available
throughout the University and there are
specialist advisers to help international
students and students with disabilities.
Call into the office between 10am and 4pm
Monday or Friday or ring 01782 734247 or
734105 (34247 or 34105 from an internal line).
t: +44 1782 733726 www.keele.ac.uk/gradschool Graduate School Student Handbook 2010/11 47
Residential Managers and Resident Disability Services
Tutors – out-of-hours assistance for Our Disability Services can advise you on the
students living on campus type of support we can provide to help you in
There are four Residential Managers who provide your studies. We are able to provide support with
pastoral and welfare support for students living examination arrangements and help with your
on campus. Additional out-of-hours support application for the Disabled Students Allowance
is available through teams of Resident Tutors (DSA). The DSA is available for UK students who
in each Hall of Residence. Resident Tutors are have a condition that affects their ability to study.
students who are available to help with any issues See www.keele.ac.uk/depts/aa/class/
to do with emergencies, welfare or behaviour disabilityservices/index.html
relating to accommodation on campus. or ring 01782 734105 or 34105 (internal).
Please do not hesitate to let these people
help you where they can. You’ll be able Counselling
to find their details in your Halls. Our Student Counselling Service is free and
Domestic issues including heating and repairs will confidential to both undergraduate and
be dealt with by the Housekeeper for your Hall of postgraduate students of any age or background.
Residence. Requests for repairs or maintenance Each counsellor works to the BACP (British
can be made via email to the Housekeeper. Association for Counselling and Psychotherapy)
Details available in your Hall of Residence. Ethical Framework. We are based at 41 The Covert,
a house near the road to the Leisure Centre.
Welcoming diversity You can go directly to book an appointment
The University is a harmonious multicultural (Monday-Friday 9am- 1pm and 2pm-5pm) or
community. We welcome diversity and aim to telephone 01782 734187 or 34187 (internal).
ensure through our harassment policy and racial Email: firstname.lastname@example.org
equality policy that no one feels excluded on
the basis of race, faith or any other reason. If you Further details of the service and some self-help
do feel harassed for any reason please report to leaflets in PDF format are available at www.keele.
Student Support and the University will help with ac.uk/depts/aa/studentsupport/counselling
your concerns. Please respect others and treat
them as you would wish to be treated yourself.
48 Graduate School Student Handbook 2010/11 t: +44 1782 733726 www.keele.ac.uk/gradschool
Independent Advice Unit (Top Floor) Visit www.kusu.net/iau for more details.
Students’ Union Building Tel: 01782 734800 or 34800 (internal)
The Independent Advice Unit (IAU) provides Email: email@example.com
free, confidential, independent, impartial, Advisers are able to represent students
non-judgmental advice, information and at University hearings and the IAU works
representation to Keele students. closely with the Students’ Union Vice-
We advise on a wide range of topics including: President Education and Welfare Officer.
• Academic advice
• Welfare benefits The IAU is a member of ‘Advice UK’ and
• Consumer issues UKCISA, the Council for International
• Employment Education and subscribes to an electronic
• Debt information system provided by the Citizens’
• Fees/finance Advice Bureau. Our advisers belong to the
• Health National Association of Student Money
• Immigration/visas Advisers and adhere to a Code of Practice.
• Local information We are licenced by the Office of Fair
• Grants Trading to provide debt counselling and
• Housing adjustment. Policy details are available on
• Loans request or online to kusu.net members.
• Personal matters and more The IAU has been awarded the Quality
Mark by the Community Legal Service
The Independent Advice Unit is open Monday to
(CLS) and is listed in the CLS directory.
Friday from 10am until 4pm (closed 12.30 to 1pm).
You can see an adviser from 10am to 12 noon The Jobshop, situated in the IAU,
for pre-booked appointments, or ‘walk in and provides information about part-time
wait’ to see an adviser from 12 noon to 4pm. employment opportunities both on
campus and in the local area – see
www.kusu.net/jobshop for more details.
Tel/fax: 01782 734800
And for valuable voluntary experience see
Tel: 01782 733626.
t: +44 1782 733726 www.keele.ac.uk/gradschool Graduate School Student Handbook 2010/11 49
Nightline is a confidential call line available
from 9pm until 3am in term-time only. You
can use Nightline to discuss any issue or any
aspect of your life with students trained to
listen. Call 01782 733999 or 34999 (internal).
Situations affecting your study
If anything adversely affects your performance
in any examination you must report it to
the academic School or Schools connected
with your course by applying for extenuating
circumstances. You can do this by filling in
an Extenuating Circumstances form which is
available online from: www.keele.ac.uk/depts/
The form must be signed by your tutor,
course director or module leader before
you hand it in at your School office.
Where possible you should provide independent
evidence alongside your form, for example,
a note from a doctor or counsellor or other
official documentation. This form goes to
the relevant School Board(s) of Examiners.
You can find more details on:
You can also talk to an adviser in Academic
Guidance or the Independent Advice Unit in the
Students’ Union. They can guide you through the
regulations and all your options, including appeals.
50 Graduate School Student Handbook 2010/11 t: +44 1782 733726 www.keele.ac.uk/gradschool
Admin: what you need
to know and who to ask
Your guide to University The facilities, activities and events available
are varied and aimed at all stages, enabling
you to select development suited to your
Non-teaching staff – individual needs. We provide support
how they can help you and services in the following areas:
You’ll find yourself dealing with a wide range • Maintaining the Code of Practice
of staff during your time here, not only tutors for research degrees
and lecturers. This section will give you an • Provide the central administrative support for
idea of who they are, what they do and postgraduate research students and staff
how they can help during your studies. • Process all applications for Research Degrees
• Organise postgraduate research events
• Provide free training courses to help
Our mission is to provide a world-class
develop and improve postgraduate
research training and development
research skills in the following areas:
environment for postgraduate researchers;
to enrich their experience at the University • Communication Skills
and to encourage a vibrant community. • Personal Effectiveness
• Research Practice
The Graduate School seeks to encourage and
• Career Management
promote progress towards excellence in all our
postgraduate research degree programmes
and to ensure that you are able to realise your
full potential, whatever your eventual career
path. We work closely with the Research
Institutes and are involved in the complete
life cycle of the postgraduate research degree,
from initial enquiry through to final award.
t: +44 1782 733726 www.keele.ac.uk/gradschool Graduate School Student Handbook 2010/11 51
Graduate School Office
Tel: +44 (0)1782 733726
Fax: +44 (0)1782 734107
Centre for International Exchange
and Development (CIED)
If you are an exchange, Erasmus or Study
Abroad student then your admission, course
registration and course changes etc. are handled
by CIED rather than Academic Registry or the
Student and Course Information Office.
Income Office – Finance
and IT Directorate
The Income Office is responsible for the
invoicing and collection of both tuition and
accommodation fees, as well as miscellaneous
charges which you may need to pay during your
time at University. The Income Office is open
from 10am to 4pm Monday to Friday and can be
found through Entrance A in the Tawney Building.
Please visit the Income Office webpage
for further information and contact details:
52 Graduate School Student Handbook 2010/11 t: +44 1782 733726 www.keele.ac.uk/gradschool
All addresses are: Life Course Studies
Keele University, Staffordshire Dr Emma Head (PGR Director)
Tel: 01782 733898
ST5 5BG unless otherwise stated. Email: firstname.lastname@example.org
Graduate School Environment, Physical Sciences
Tel: 01782 733726 & Applied Mathematics
Email: email@example.com Professor Nye Evans (PGR Director)
www.keele.ac.uk/gradschool Phone: 01782 733342
Research Institutes Primary Care and Health Sciences
Humanities Dr Jane Richardson (PGR Director)
Professor David Maxwell (PGR Director) Tel: 01782 733926
Tel: 01782 733197 Email: firstname.lastname@example.org
Science and Technology in Medicine
Law, Politics and Justice Professor Trevor Greenhough (PGR Director)
Dr Carole Thornley (PGR Director) Tel: 01782 733405
Tel: 01782 733608 Email: email@example.com
Public Policy and Management Nicola Leighton
Dr Carole Thornley (PGR Director) Tel: 01782 733306
Tel: 01782 733608 Email: firstname.lastname@example.org
t: +44 1782 733726 www.keele.ac.uk/gradschool Graduate School Student Handbook 2010/11 53
ERASMUS, Exchange and Research and Enterprise Services
Study Abroad applicants and students Dorothy Hodgkin Building
Tel: 01782 733371
Dr Annette Kratz or Miss Lisa Stoker
Centre for International Exchange Email: email@example.com
and Development (CIED) Web: www.keele.ac.uk/businessenterprise
Walter Moberly Building
Tel: 01782 733048
Fax: 01782 734238
Medical student enquiries
Keele University Medical School,
Keele University Campus
Tel: 01782 733937
Fax: 01782 734637
Keele University School of Nursing and Midwifery
Clinical Education Centre
University Hospital of North
Staffordshire NHS Trust
Newcastle Road, Stoke-on-Trent, ST4 6QG
Tel: 01782 556600
Fax: 01782 556576
Tel: 01782 733535
Fax: 01782 734502
54 Graduate School Student Handbook 2010/11 t: +44 1782 733726 www.keele.ac.uk/gradschool
Accommodation Q. What do I do if I want to change rooms?
Q. Do I have to bring cutlery, A. Visit Student Accommodation Lettings and
pots and pans with me? they will put your name on a waiting list.
Q. Where do I wash my clothes
Q. What equipment is there in and how much does it cost?
the student kitchen? A. There are launderettes in the Halls
A. It varies across the Halls but there are of Residence and current costs are £2
cookers, fridges and basic kitchen equipment. for washing and £1 for drying.
Q. Do I have to pay extra for gas and electricity? Q. I am having difficulties finding the
A. No. These are included in the £450 upfront payment, what do I do?
rent for Halls of Residence. A. Please contact Student Accommodation
Lettings and they will advise you.
Q. Do I need insurance for my room?
A. This is included in the rent but you may wish Q. Can I smoke in my room?
to take out extra insurance for your belongings. A. No.
Q. If I want a TV in my room, do I need a licence? Q. If I order an online supermarket delivery,
can I get it delivered to my room?
A. Yes. You will need a licence even if you
use your computer instead of a TV set. A. Yes, but please make sure that you are available
to let them into your block to deliver your order.
Q. I’ve been told I’m sharing a room
initially, what are shared rooms like?
A. A single room with bunk beds.
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Academic Q. How do I collect my post?
Q. How will I find out who my supervisor is? A. You will collect your post in person
A. We will tell you the name of your at the Post Room on campus using
supervisor on your offer letter. your Keele Card as identification.
Q. How do I join a sports team?
Q. Where is the nearest railway station? A. The Keele University Athletics Union will
Can I get to Keele from there? be available during Freshers’ Week to tell
A. The nearest station is Stoke-on-Trent, six miles you about all the sports options on offer.
from Keele. There is a regular bus service (25 bus The rest of the year you can contact them
via Newcastle-under-Lyme) and it is possible to through their office in the Leisure Centre or
take a taxi. There is a major station at Crewe, on 01782 733638. See www.kusu.net/au
some 10 miles to the north and 85 and 85a bus Q. How do I join a society or club?
service will take you to Keele from there. A. All clubs and societies will have representatives
Q. How far away are the supermarkets? at the Freshers’ Fair during enrolment. You
Can I shop on campus? can also find out about clubs and societies
A. There is a convenience store on campus from the Keele University Students’ Union
and smaller shops in some of the Halls of offices in the centre of campus.
Residence. The town of Newcastle-under-
Lyme is 10 minutes away by bus and there
are several large supermarkets there. We also
have a regular fruit and vegetable market on
campus every Tuesday during term time.
Graduate School Office,
Keele University, Staffordshire ST5 5BG
Tel: +44 (0)1782 733726 Fax: +44 (0)1782 734107
Email: firstname.lastname@example.org Website: www.keele.ac.uk/gradschool