at Barclays in Africa
and the Middle East!
Challenging Roles. Great Rewards.
Where to go for more information
Talent and Development Manager
Emerging Markets Centre
Terms and Conditions apply.
Barclays Bank PLC is Registered in England: Registered No. 1026167.
Registered Office: 1 Churchill Place London England E145HP.
Overview of Barclays and
Emerging Markets pg 1
Barclays overview and our vision pg 3
Emerging Markets pg 6
Background to countries where
we operate pg 9
East and West Africa pg 9
Southern Africa pg 10
MENA pg 11
Asia pg 11
Barclays in the Community
‘youcanb’ pg 14
Opportunities in our markets and
Business Functions pg 15
Hear from our people - why you
should join Barclays pg 21
Working in Barclays Africa and to be fast and the demands from people to
be high, but there will be unrivalled opportu-
the Middle East
nities for growth, development and financial
reward. This challenge is for those who are
Barclays is committed to ensuring we have
ready to embrace demanding responsibilities in
the right people at the right time to drive our
exchange for exceptional career opportunities.
business and ensure we remain competitive
and maintain our edge as an employer of
At Barclays, we are committed to developing
choice. The Africa and Middle East businesses
our people. We have talent initiatives in place
are particularly important to Barclays
in our countries to ensure that our best peo-
because of the growth opportunities in this
ple are developed, motivated and retained.
region. It is in view of this that we are
We have also developed partnerships with
delighted to be participating in this year’s
universities to build our brand and attract the
Summit, this being our first time as the
best talent. In 2008 alone, we recruited more
Emerging Markets business.
than 1,380 graduates in our business and
have built relationships with 72 universities
In line with our vision to be the best retail
across the emerging markets, as well as the
and commercial bank for every customer,
UK and the U.S.
every market, every product, every time, we
require leaders who will steer and grow our
So come join us and be part of our success!
business in the right direction. This means
we need a new generation of business leaders
who are able to grow our existing businesses
and successfully take the Barclays brand into
HR Director, GRCB Emerging Markets
new markets. We expect the pace of change
An overview of Barclays and Emerging Markets
An overview of Barclays
and Emerging Markets
Barclays story recognised for our innovation and customer
focus and to do this we follow a simple
Management, Consumer Finance,
Credit Cards and Asset Management.
set of solutions for their strategic advisory,
strategy - Earn, Invest and Grow. • Develop global operational excellence.
We are just as focused on improving the Barclays Capital employs over 20,000 people
provider engaged in retail and commercial
banking, credit cards, investment banking,
Our vision work that goes on away from the gaze around the world and has the global reach,
Our vision here at Barclays is simple: we want of our customers - areas such as risk advisory services and distribution power to meet
wealth management and investment man-
the needs of issuers and investors worldwide.
Like most company visions, making it happen human resources.
Over our 300-year history, Barclays has
four areas where we need to excel if we are Realising our vision will depend to a large
grown to become one of the world’s leading
going to turn our vision into reality: extent on our organisation’s values and how
• Build the best bank in the UK. successful we are at living by them. Our
more than 50 countries worldwide.
We are constantly looking for ways to values are the qualities that sum us up and
develop our strong retail and business that we expect our people to bring to their
Our main focus is retail and commercial
banking service. work every day.
banking, investment banking and investment
• Build new international retail and
commercial banking markets. Our Businesses
We are growing our retail and commercial
Through more than 150,000 colleagues
we serve more than 48 million customers
banking business in countries such as 1. Barclays Capital
Spain, France, Portugal, Italy and across Barclays Capital is the investment banking
around the world, delivering superb products
the African continent. division of Barclays Bank PLC.
• Build global product businesses.
We are investing heavily to make our With a distinctive business model, Barclays
What makes us stand out from our competi-
four global product businesses even more Capital provides large corporate, government
tors is our aspiration to be the most globally
successful: Investment Banking, Wealth and institutional clients with a comprehensive
An overview of Barclays and Emerging Markets An overview of Barclays and Emerging Markets
in 14 fast-growing countries with a range
of retail and commercial banking products,
Emerging Markets and move into new markets. It is a chance
to involve at the inception of many of our
Global Retail and Commercial Banking including specialist services launched to start-up businesses and product initiatives.
What we do
(GRCB) is a business unit of the Barclays meet local needs. Our number one priority is to consolidate
Emerging Markets has terriﬁc opportunities
Group and is led by Frits Seegers. our positions in existing markets and explore
to extend and deepen our franchise in the
Western Europe entry into new attractive markets where it
emerging markets and we have a diverse,
Our Vision GRCB Western Europe covers Barclays con- makes business sense to do so. We ﬁnd that
Our vision for Barclays Global Retail and talented and passionate leadership team to
sumer and commercial banking operations the opportunity to build an international
Commercial Banking is simple - to be the best drive this aspiration. Emerging Markets is
in France, Italy, Russia, Portugal and Spain. career within a leading global bank is a
retail and commercial bank for every customer, The Group serves over two million custom- an important strategic platform for Barclays
powerful factor in attracting and retaining
every market, every product, every time. ers in the region. and a fundamental part of our plan to
the best talent in Barclays.
diversify internationally. Over the last two
Our Businesses Retail Banking years Emerging Markets has successfully
Barclaycard Barclays UK Retail Banking Business Unit entered new markets across the Middle East
Barclaycard has more than 20 million credit card serves more than 15 million customers with and Asia and signiﬁcantly strengthened our
customers worldwide and also processes card current accounts, savings accounts, loans, African presence. This business has delivered
payment services for retailers and merchants. mortgages and more, through more than rapid, controlled growth and secured market
1,700 branches across the country. share across all the key markets in which
Commercial Banking we operate. Emerging Markets is in a very
Barclays Commercial Bank supports over ABSA good position and it has a great potential to
81,000 business customers in the UK and The Absa Group is one of South Africa’s further grow and achieve new heights.
thousands more overseas. The Group is largest ﬁnancial services businesses. In 2005,
committed to building relationships with its Barclays acquired a majority stake in the Working in Emerging Markets
clients to meet their needs. company, in line with its international Working in Barclays Emerging Markets gives
expansion plans. the challenge and reward of being at the
Emerging Markets forefront of our expansion as we explore
GRCB Emerging Markets serves customers
Barclays’ presence in Emerging Markets
Our Footprint - A background to countries where we operate
A background to countries where we operate
East & West Africa Southern Africa
Ghana Uganda Zambia Zimbabwe
• Barclays has operated in Ghana for more • Barclays operations started in Uganda • Barclays Zambia is a wholly-owned • Barclays Zimbabwe is a 67.8 per cent-
than 90 years and is a wholly-owned in 1972 with three branches in Central and subsidiary of Barclays Bank Zambia PLC. owned subsidiary of Barclays Bank PLC.
subsidiary of Barclays Bank PLC. Eastern Uganda. It was originally established in 1918 and The remainder of Barclays Bank of
• Barclays is the leading bank in Ghana with • At the end of February 2007, Barclays incorporated in 1971. Zimbabwe shares are listed on the
the biggest asset base with branches in all Uganda completed the acquisition of Nile • Barclays Zambia is the largest private bank Zimbabwe Stock Exchange.
commercial centres. Bank Uganda Limited. Nile Bank is now in Zambia providing banking services and • Barclays Zimbabwe provides a full range
• It offers a range of products and services fully integrated into the Barclays Group as consumer finance for individuals, banking of banking services to individuals and
that include retail, treasury and corporate part of Barclays Bank of Uganda. This services, commercial finance and leasing businesses.
banking products, business solutions for gives the bank an advantage to capitalise for small to medium enterprises, and • While the bank continues to face a
SMEs and microbanking accounts for on retail banking within the country. merchant banking for larger corporate number of challenges driven by the
market traders. • Barclays Uganda commands around clients. operating environment, Barclays
14.25% of the market share in terms of • Barclays has always been at the forefront Zimbabwe is actively growing deposits
Tanzania customer deposits. of technology and innovation. The 1980s and increasing the numbers of our local
• In October 2000, Barclays re-opened its and 1990s saw the introduction of business customers. The bank is focusing
business as a wholly-owned subsidiary Kenya automation in banking. In 1991, President on increasing non-funded income and
of Barclays Bank PLC. While Barclays • Barclays has operated in Kenya for more Kaunda officially opened Barclays’ first improving the quality of interest earnings
has a presence in the country for 80 years, than 80 years as a subsidiary of Barclays business centre - a first for Zambia - at at the top end of the corporate and
the bank was nationalised in the late Bank PLC. Barclays owns 68.5 per cent of Barclays head office in Lusaka. individual segments.
1960s under the government programme its shares with the remainder listed locally • Barclays Zambia has 30 per cent of the
of economic centralisation. on the Nairobi Stock Exchange. market profit share and 25 per cent of the
• Today, products and services focus on the • Barclays is the leading bank in Kenya country’s customer deposit share.
corporate market and include banking and with the largest asset base. We also have
cash management services, treasury the largest market share in retail banking Botswana
products, structured finance and trade in Kenya in terms of lending and liabilities. • Barclays Bank of Botswana has the largest
finance. Retail, small business customers Other key services offered are corporate customer base in the banking industry in
and private clients complete the mix. banking, home loans and local business Botswana in retail, corporate and non-profit
• In 2005, Barclays Tanzania launched a banking. making organisations segments.
corporate bond, making it only the fifth
company to issue such bonds.
Our Footprint - A background to countries where we operate Our Footprint - A background to countries where we operate
UAE India Pakistan
• Barclays has been in the UAE for more • Barclays has 5 branches across the country • In December 2007 Barclays received the
than 30 years. with head quarters in Mumbai. ﬁrst license issued to a foreign bank in
• We have branches in Dubai and Abu Dhabi • We are the only bank to launch a 7-year over 20 years.
serving the commercial banking needs Personal Loan in the market. • In July 2008 the Retail and Commercial
of private sector corporate clients, • 24/7 Premier ﬂagship branch - the only bank opened for business following the
subsidiaries of multinationals, and branch in the city that works round fastest new market operational entry in
regional and domestic corporations. the clock. Barclays history.
• Barclays launched mortgages in May 2006 • Barclays is the only bank in the country • Pakistan has a large under-banked
with an innovative customer proposition. to offer Barclays Premier League Credit population - Barclays aims to offer a full
• Barclaycard became the second largest Card to the Indian customers. Our credit range of products and services to become
issuer of new credit cards within three cards give customers the ﬂexibility to a scale player in Pakistan.
months of launch. choose the billing cycle and payment
• We introduced 15 minute account opening. options. We are the 3rd largest issuer of Indonesia
• A planned substantial increase in the scale new cards on a monthly ﬂow basis. • In September 2008, Barclays announced
of our operations in the UAE, Qatar and • Another innovation has been the India’s its agreement to acquire PT Bank Akita in
the Middle East will further boost Barclays’ Indonesia.
ﬁrst Platinum Debit Card.
presence in the region. • Akita is a small, privately owned bank with
• Barclays launched “Hello Money”, mobile
banking proposition, one of the biggest ten outlets in three major cities in
innovations that will prove to be revolu
• Barclays has a history of 80 years in Egypt. • As on July 2008, Akita had total assets of
tionary in the market. Through Barclays
• Our client base includes leading
Hello Money we intend to reach out to the IDR 959 billion (ca. £51m).
international, regional and domestic
under served and the unbanked. • The transaction is expected to complete
companies and high net worth private
in early 2009, after receipt of appropriate
Mauritius regulatory approvals.
• In 2006, Barclays opened six new
branches and were the ﬁrst to offer Barclays is the third largest bank in Mauritius,
Prestige and Premier services in Egypt present since 1919 - customer base includes
• Substantial growth planned to accelerate personal, corporate and offshore clients.
our retail and commercial presence in
Egypt and across North Africa. Seychelles
• Market leader in the issuance of new Barclays is the ﬁrst bank in Seychelles, since
credit cards with leading market share. 1959 and has over 35,000 customers today.
• 2nd largest market share for new auto
loans with more than 25% market share.
Barclays in the Community - youcanb
Barclays in the Community
using the leadership, critical-thinking and
Student-run businesses developed through
the JA Worldwide’s JA Company Program®.
Barclays and Junior Achievement World-
A programme that fosters entrepreneurial
wide are working together to inspire young
thinking and business acumen among high
people to dream big and reach their poten-
tial through the partnership programme
‘Youcanb’. It is a three year, £1.5 million pro-
gramme which will reach over 8000 young
In conjunction with the JA Worldwide’s Job
people throughout our Emerging Markets
Shadow™ programme, Barclays colleagues
businesses. ‘Youcanb’ will be launched in
will take part in an on-site career mentoring
11 countries throughout 2009 - Botswana,
initiative. After receiving preparatory
Ghana, Kenya, Tanzania, Uganda, Zambia,
classroom instruction, students will visit a
Zimbabwe, Russia, Egypt, India and the
Barclays workplace for a day to experience
United Arab Emirates. The partnership will
first-hand knowledge from their Barclays
then establish new JA programmes in Paki-
mentor - learning what it takes to be successful
stan, Mauritius and Seychelles in the second
in the workplace.
and third years, taking the total number of
participating countries to 14.
The programme has been designed to de- In collaboration with Hewlett Packard,
liver JA’s hands-on, experiential programmes; computer hardware will be provided to
teaching the key concepts of work readiness, rural schools to support their technological
entrepreneurship and financial literacy to development.
young people all over the world.
b your dream
‘Youcanb’ has five components For graduates of the JA company programme
who want to take their business ideas to the
b inspired next level. The final component of the pro-
One day innovation camps in schools where gramme has been designed to connect JA
students will be presented with a business graduates with entrepreneurs and businesses,
challenge to collaboratively devise a solution, who may wish to invest in their business idea.
Opportunities and beneﬁts of working for Barclays - Business Functions
of working for Barclays
Business Functions personal customers who have more complex
ﬁnancial needs. Prestige Branches are con-
Customers can also use our vast network
of branches and ATMs. We aim to build
by delivering innovative solutions to meet
their treasury needs.
veniently located and are staffed by specially long-term relationships with our customers
Barclays is a large, diverse organisation and trained teams. These banking centres offer through a ‘solutions-driven’ service in which The Market Making teams are our contacts
is split up into a number of customer facing our target market, added service and extras we offer a package of services tailored to with the local and international ﬁnancial
and support functions. Consumer Banking such as extended banking hours, access to their individual requirements. markets. In their local currency, they are
and Commercial Banking are our key a wider range of services such as insurance market leaders in making prices in a variety
customer facing functions, whilst our and investment management, free telephone Our wide range of services for businesses of traded products such as foreign exchange.
support functions: Operations, Human banking and faster loan decisions. includes: With their wealth of experience, they also
Resources, Risk Management, Finance, • Transaction and trade play a key role in developing new treasury
Treasury, Communications and Marketing Our small business or Local Business offering • Asset management products.
provide the backbone that enables us to is geared towards maximum ﬂexibility. The • Risk protection
deliver outstanding service. Business Solutions package, offers a range • Debt and trade ﬁnance The Liquidity Management teams are
of current account options designed to suit • Electronic banking responsible for managing the balance sheet
Consumer Banking speciﬁc business needs. Our unique “part- • Merchant banking and the ﬁnancial ﬂows of the business. They
Consumer Banking provides a broad range nering” initiative is best explained by our • Asset ﬁnance ensure we comply with the Central Bank in
of ﬁnancial services to more than 4.2 million Business club service offering, which is an the countries where we operate, as well as
personal and small business customers exclusive club type approach to banking with Treasury with Barclays internal regulations.
across Emerging Markets. We serve our limited membership. Business Club offers a The Treasury function has three main roles
customers through over 928 outlets and range of services such as ﬁnancial planning, - to help manage non-credit ﬁnancial risk, Finance
through telephone banking. needs assessment, personalised service and to manage our liquidity (ensuring there is The Finance function is responsible for
free seminars on a wide range of topics. enough money available to run the bank, the strategy development process, driving
We have a wide range of competitive while the rest is earning the best possible business performance and ﬁnancial control
products, which are constantly assessed as Commercial Banking rate of interest on deposit) and to design across our businesses. Finance operates as a
we strive to improve to meet the changing The Corporate function has an extensive and deliver a range of treasury products and single team with regional technical expertise
needs of our customers. Our products such network across our Emerging Markets, services to internal and external customers. supporting in-country Finance teams.
as money transmission, savings, telephone providing in-depth experience of the com-
banking, small business packages, and lend- mercial banking environment and dedicated Treasury at a country level is split into The key elements of the function are:
ing and credit/debit card products cater to corporate teams in all our operations. three teams: • Financial Reporting Control for external
every segment of the market. and Barclays Group reporting. Also
Customers are served by a dedicated The Treasury Sales teams work closely with responsible for management control and
Our Prestige and Premier Banking offering relationship manager with support from a the corporate teams to develop long-lasting accounting, regional ﬁnancial processing
is an exclusive service for our high value corporate manager’s assistant. relationships with our corporate customers and reporting, compliance and tax matters.
Opportunities and benefits of working for Barclays - Business Functions Opportunities and benefits of working for Barclays - Business Functions
• Country Finance teams operate in each people who are enthusiastic and are The Risk team works in several key areas: Information Technology is responsible for:
country and are responsible for the the brightest and best in the industry. • Credit risk • Developing business and technology
delivery of all aspects of finance support. • Learning and Development: We are • Portfolio and policy management strategy and planning.
This includes local reporting and support committed to developing capability • Treasury and market risk • Ensuring the effective provision of IT
for the country Management Committees. in our business and creating an environment • Business support and recoveries Application Support, IT Infrastructure, IT
• Business Analytics are the principal point of learning to ensure everyone contributes • Legal Service and Change Management, IT
of contact between the Finance function and grows to their full potential. • Compliance Operations and improving services to the
and business segment managers. This • Reward and Policy: Focuses on the policies • Governance bank’s customers.
is a centre of excellence providing financial that reward our people appropriately for • Operational risk • Managing daily processing at regional
analysis and decision support for the their contribution to the business. • Assurance computer centres and live support for the
effective management across our • Talent Management: Identifying and computer systems
Emerging Markets businesses. supporting the development of future Operations
Change Management is responsible for:
• Strategy and Business Development is leaders across our Emerging Markets Operations designs and runs operational
• Directing and managing the portfolio of
responsible for the design of the overall businesses is vital to the business’s frameworks for our businesses, ensuring the
projects and change activities planned
Strategy Development process and macro future success. cogs of the business turn smoothly. Opera- • Incepting, designing and implementing
strategic initiatives including mergers • Employee Relations: Emerging Markets tions provides back end support to ensure projects to deliver strategic business
and acquisitions. values the good relationships it has with that our customer solutions are delivered in solutions for both the country business
• Planning and Agenda Management is local unions, which provide excellent a seamless manner. and across our Emerging Markets
responsible for the overall plan, multiple support for employees. businesses.
agenda projects, research, analysis and There are a number of functions within • Applying project policies and
review of strategic options and driving Risk Management Operations, the key functions being: methodologies to ensure that projects
progress of ideas through to project Risk Management takes an overall view of • Branch Operations are delivered to time, budget and quality in
design and planning. risk across our businesses and the environ- • Retail Operations order to achieve business objectives
ments in which it operates and takes necessary • Commercial Operations
Human Resources actions to reduce the probability of our busi- • Cards Operations Barclays Internal Audit
The role of Human Resources is to develop ness losing value. • Treasury Operations Barclays Internal Audit (BIA) is a Group Centre
and sustain a high performance organisation • Customer Service function that has a global remit including
That value can be measured in financial losses coverage of Emerging Markets. BIA’s objective
through its people policies and practices.
or losses suffered as a result of procedural is to provide reliable, valued and timely as-
The operations strategy is built around key
inefficiencies or any potential damage to the surance to the Barclays Board and Executive
Key activities for the Human Resources team pillars of people, control, cost, customer ex-
Barclays brand, for example not meeting the Management over the effectiveness of controls
include: perience, efficiency and innovation to deliver
high standards that we set ourselves and mitigating current and evolving high risks
• Recruitment and Selection: It is essential scaleable, reliable and cost effective opera-
that our regulators expect of us. and in so doing enhancing the controls
that the business employs high-calibre tional solutions for business needs.
culture within the Group.
Opportunities and benefits of working for Barclays
BIA’s authority is received from the Board
Benefits of working for
Audit Committee (BAC) with the endorse- Barclays
ment of the Group Chief Executive Officer
to undertake its responsibilities in a manner
that reflects the best interests of the Barclays • Exposure to working for a truly global
Group. Accordingly, the BIA Director (BIAD) and world-class organisation.
reports functionally to the Group Board Au- • Participate in challenging work and
dit Committee Chairman and has an gain experience and knowledge in the
administrative reporting line to the Group banking industry.
Chief Executive. • Excel from a wide range of career
paths and have the opportunity to
All activities undertaken within and on behalf specialise in your chosen field.
of the Group fall within the scope of BIA’s remit. • Training and development
In executing its mandate BIA is granted opportunities.
access to all information relevant for its role • Work with great people from different
and is not restricted in carrying out its cultures and backgrounds, who share
responsibilities or in the scope of work that your ideals.
it undertakes. • Be assured of structured career
BIA has specialist teams aligned to Barclays • Get support and help in settling into
businesses covering Group Retail & Com- work and your new environment.
mercial Banking, Investment Banking & • Work in a nurturing environment.
Investment Management and also Centres • Exposure to resources and experts
of Excellence including Regulatory, IT, Credit, that will increase your depth of
Treasury and Fraud. knowledge and skill in your area.
Our people are highly qualified and trained
as internal auditors. BIA prides itself on
people development and offers exciting,
stretching and diverse career opportunities.
Hear from our people
Hear from our people
Head of Treasury Sales, Kenya
responsible for fixed income trading and What has been your greatest achievement
money market funding, a role he held before in the bank?
assuming his current role. Performance recognition by Frits Seegers,
Chief Executive Officer, GRCB. Also, in 2006,
Tony’s key responsibilities include promoting I pioneered the sale of the first derivative
the expansion and penetration of Treasury product ever offered by Barclays Sub-Sahara
business into customers and expanding Africa. In addition, while sitting in for the
the customer base, offering customers a Country Treasurer in Barclays Bank Egypt in
differentiated proposition from competitors 2008, I was recognised for demonstrating
through relationship management, prod- excellent leadership, personally inspiring a
uct offering and great customer service, team that had suffered a spate of resigna-
managing the dealing team responsible tions arising from morale issues, to not only
for customer Treasury trading activities, improve financial performance but improve
and developing and overseeing the annual staff attraction and retention.
Tony has over 14 years of banking experience, Treasury Sales Business plan. In addition,
having spent 11 years in both large and Tony is responsible for the National Bank What have you enjoyed most working in
medium size treasuries in Kenya, Tanzania of Commerce, Tanzania treasury operation Barclays?
and Egypt. Prior to joining Barclays, he was integration, having been a key member on Working with the best people and success-
the Chief Dealer at CFC Bank Kenya Ltd the ABSA-Barclays Africa integration team. fully developing them into effective leaders
where his main responsibility was to proac- He is also responsible for coordinating the has not only been fun but has significantly
tively identify arbitrage opportunities in the Emerging Markets Barclays Africa derivatives lightened my load in areas of driving per-
inter-bank currency market for proprietary product roll-out, working very closely with formance and decision making.
gain. He later moved to Barclays Bank and the Barclays Capital derivative pricing desk
progressed to become the Head of Liquid- and the relationship management team in
ity Management in Kenya where he was London to successfully clinch the large
responsible for managing the dealing team ticket deals for multi-national corporates.
Hear from our people Hear from our people
Mwaka Patricia Mutambo Katherine Akyeampong-Aye
Audit Manager, Barclays Internal Audit - Emerging Markets, based in Zambia Human Resources Operations Manager, Ghana
audit assignments. In addition, she builds What has been your greatest achievement
relationships with auditees and business in the bank?
management on each audit and develops My career progression to-date itself is a huge
on-going relationships with key stakeholders achievement and success on the Barclays
in aligned business area. Africa Leadership Programme.
What has been your greatest achievement What have you enjoyed most working in
in the bank? Barclays?
Two weeks after joining Barclays Bank, I was The leaders and managers I have had
engaged on the Trainer’s course for Barclays opportunity to work with, as well as the
Internal Audit’s (BIA) new web-based auditing placements in other businesses other than
application system called “synergy”. my home country.
I quickly acquired a comprehensive under-
standing of the system as well as the BIA
audit methodology. Thereafter, I conducted
Mwaka has over 10 years experience in Katherine joined the Bank in 2003 as a
a series of synergy training sessions to
auditing. She began her career at Deloitte Management Trainee in the Barclays Africa
members of the BIA staff based in various
and Touche Zambia and later moved to the Leadership Programme (BALP). She has
countries across Barclays Emerging Markets
Internal Audit Department of the Bank of progressively moved up the career ladder,
business unit and I continue to be a Synergy
Zambia. Prior to joining Barclays, she was becoming the Executive Assistant to the HR
Champion in this business unit.
the Enterprise Risk Services Manager at Director-Barclays Africa and Middle East for
Deloitte and Touche on the beautiful island one year, HR Advisor later on and currently
What have you enjoyed most working in
of Bermuda where she was in charge of a Human Resources Operations Manager
diverse portfolio of clients in the financial since 2006.
Barclays has provided me with an opportunity
to continue growing my career in a range of
Katherine’s key responsibilities include
assignments across many countries, whilst
Mwaka’s key responsibilities include planning, manpower planning, fulfilment of business
based in my home country. I am easily able
executing and managing audit assignments recruitment needs, administration and pro-
to tap into a pool of experts as and when the
in accordance with the Group Audit Plan viding support to line managers on employee
need arises. Further, the working environment
and relevant policies, procedures and quality relations and HR policy issues.
provides easy interaction with Barclays col-
standards and providing guidance, coach-
leagues both based locally and internationally.
ing and evaluation to team members for
Hear from our people Hear from our people
Catherine Addo George Asante
Head of Sales & Business Development, offshore Banking Unit, Ghana Associate Director, Emerging Markets Structured Products Group, Barclays Capital
the offshore business units systems, routines across asset classes and derivative solutions
and controls, development of the asset and for clients who focus on Africa. Principal
liability portfolio of the offshore bank and product focus are FX, Rates and Credit.
providing a range of products that will be
acceptable to potential offshore clients. What has been your greatest achievement
in the bank?
What has been your greatest achievement In Barclays Capital (Barcap), I have success-
in the Bank? fully structured and launched the first ever
I was responsible for the Barclays project investable and liquid Pan-African FX Index
team that was charged to set up Ghana’s in the market called “Barclays GEMS-SSA
Financial Services Centre by the mandate of Index”. In Barclays Ghana, I built the largest
the Office of the President of Ghana and the FX forwards and swaps book in the market
Ministry of Finance and Economic Planning. of about $200M in one year. I also modelled
This tedious but interesting project was and successfully executed a structured local
Catherine began her career as a Treasury diligently and successfully executed and George started his banking career in 2000 as currency finance solutions that provided
Analyst and later became the Head of Liquidity resulted in Barclays Bank of Ghana being a Graduate Management Trainee in SG-SSB an optimal funding for a large commodity
Management. She progressed in her career given the first Offshore Banking Licence in Bank, Ghana. He later joined Barclays Ghana trader. In addition, I was a leading member
becoming the Assistant Treasurer & Head of Ghana. I had the overall responsibility of Treasury in 2004 undertaking various roles in of the team that issued the first Ghana Cedi
Treasury Sales and later Assistant Treasurer setting up the Offshore Bank (the first of its Treasury Sales, Market Making and finally as Euro bond issued by the European
& Head of Funding and Capital Management kind in Ghana and the only one on mainland the Head, Liquidity Management and Markets, Investment Bank.
before taking on her current role. Africa). The bank was formally launched by playing a key role in influencing Balance
four African Head of States in 2007. Sheet performance and identifying Value- What have you enjoyed most working in
Her key responsibilities include working with at-risk issues. In April 2008, he joined the Barclays?
external consultants to set up the regulatory, What have you enjoyed most working in EEMEA Structuring Group in Barclays Capital I believe that irrespective of which country
organisational and operational framework Barclays? in London with focus to develop structured you take up a role, a career in Barclays offers
for the development of the International Training and Exposure. Since joining Barclays products across asset classes and derivative the opportunity to have a global perspective
Financial Services Centre of Ghana and I have lived and worked in 5 other countries; solutions for clients who focus on Africa. of issues due to the abundant opportunity
providing strategic direction to the imple- South Africa, Kenya, Uganda, Mauritius to constantly interact and share with teams
mentation and running of the Barclays Bank and Nigeria. I have great insight in various His key responsibilities is playing a key role in in other markets. For me, this is awesome
of Ghana Offshore banking Unit. In addition, African markets and that I consider a very the Emerging Markets (EEMEA) Structuring because you are also able to develop an
she oversees the day-to-day management of valuable asset from Barclays. Team in developing structured products international network of professionals.
Hear from our people Hear from our people
Neo Lele Bogatsu Connie Macharia
Business Analytics Manager, Barclays Bank Botswana, Emerging Markets Credit Director, Tanzania
What has been your greatest achievement of these standards to the Credit Teams. In
in the bank? addition, she is responsible for ensuring as a
Some of my career highlights include leading Team Leader and Approver that the agreed
a team as Project Manager when VAT was first asset quality of the portfolio is maintained
introduced in Botswana. My key role was to and developing a highly motivated team
ensure Barclays Bank Botswana’s compliance whilst maintaining excellent relationships
with the law. In 2005 I was instrumental in the within own team and wider team to ensure
setting up of the business performance unit achievement of business goals.
of the Finance function. During the same year What has been your greatest achievement
I also worked with the Africa Finance Trans- in the bank?
formation Project Team (AFPT), towards the Being awarded a fully paid scholarship to
implementation of the SAP system for Barclays Chicago Booth Business School in 2008 by
Bank Botswana. My other key achievement the Chief Executive Officer, GRCB, being only
was around Management Information (MI), in one of six selected among a staff of over
Neo Lele Bogatsu has been awarded a scholar- which I played a pivotal role in the design of Connie joined Barclays Bank Kenya as a 30,000 employees.
ship through GRCB for Executive MBA studies the management reporting pack. Management Trainee and progressed in her
at the University of Chicago in London. The career to become the Senior Credit Manager What have you enjoyed most working in
award of this prestigious scholarship is a great What have you enjoyed most working in at Barclays Bank Tanzania and later became Barclays?
achievement for the 36 year old, qualified Barclays? the Acting Credit Director at Barclays Bank Working with Business Units requiring reme-
Accountant. She is the only one within the I like the challenges that I come across every Ghana. Her key responsibility was to lead, diation of failed processes for the last three
Barclays Emerging Markets who has been drive the performance of and actively man- years. This has meant building new teams,
now and then because I thrive on those. I also
awarded the scholarship. age a team charged with the business of putting in place sustainable structures to
enjoy the fact that the networking opportuni-
credit risk, covering both Commercial and support business continuity while providing
ties are in abundance. The support (mainly
Consumer lending. solid background for talent development and
Neo graduated with a Bachelor of Commerce technical) that you are able get from the many
personal growth. An assignment in Barclays
from the University of Botswana in 1996 and professionals within the business, adds to
Connie’s key responsibilities include con- Bank Ghana in 2006 was such a scenario,
started her working career with an auditing career and job enrichment, and ensures suc- tributing to overall strategic direction of the followed by my current role where I had to
firm Ernst and Young as Senior Auditor. Her cess in meeting both company and personal business, in particular giving direction on build capacity and capability in a market
banking career with Barclays Bank Botswana objectives. Credit Risk appetite and ensuring the highest scarce of credit skills coupled with significant
started as a Management Accountant in 2001.
standards of credit quality through the staff turnover.
Neo currently works as Business Analytics approving, sampling and application of best
Manager within the Finance Function of Bar- practice to credit proposals and maintenance
clays Bank Botswana.