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Business Grow
July 2010 by Alison Maughan
The Small Business 2010 Small Business Awards Winners
Centre Bunbury-
Wellington is funded by
the Small Business “Oh What a Night!”
Development
Corporation, through the The red carpet was rolled out, and TV camera‘s were rolling also, to welcome one and all to the 2010
Small Business Centre Small Business Awards. Over 300 people attended this Gala event of the year, at the South West
Network; Federal Italian Club. The atmosphere was full of anticipation, the food and wine superb. The night was topped
Government through the off with one of our popular local bands, ―Little Sister‖, who encouraged guests to linger and dance the
Business Enterprise night away. A huge thank you to our Sponsors, and all who helped make the night such a huge success.
Centre Initiative; South To view our esteemed winners please see pages 2, 3, and 4...
West Development
Commission; City of GeoVet Veterinary Hospitals took out the coveted award of
Bunbury; Shires of
Harvey, Collie, The 2010 South West Small Business Of The Year.
Dardanup, Donnybrook- Sponsored by: South Western Times
Balingup and Capel.
AMD Chartered
Accountants; Wrays;
Commercial Realty;
National Australia Bank;
Southern Districts Estate
Agency; Australia Post;
McNaughton Gardiner
Insurance Brokers;
Melsom Robson;
Workwise Advisory
Services; Kroon Legal;
Lighthouse Beach Resort;
Combined Team Services;
Capel Chamber of
Commerce and RSM Bird
Cameron Chartered
Accountants.
DISABILITY EMPLOYER OF THE YEAR BUSINESS WITH MORE THAN 10 EMPLOYEES
We assist businesses Sponsored by: Forrest Personnel BUT FEWER THAN OR EQUAL TO 20
with starting up, and Winner: Geovet Veterinary Hospitals Sponsored by: AusIndustry
with the ―if only and Winner : Geovet Veterinary Hospitals
what now‖ questions of
existing businesses.
We operate a free
confidential service The services provided by the Small Business Centre Bunbury-Wellington are partially funded by the
available to any small Australian Government and the Small Business Development Corporation of Western Australia
business, to help it to
operate more
effectively , and to Quote of the Month
WHAT’S INSIDE THIS MONTH
grow.
People often say
2010 Small Business Awards ................................................................................................. 1,2,3 & 4
Alison Maughan Tax Relief & Less Red Tape for Small Business ................................................................... 5 that motivation
Manager Textile, Clothing and Footwear Strategic Capability program ....................................... 6 doesn't last. Well,
Seminars & Workshops Seminars .......................................................................................... 6
Small Business Centre Headworks Charge Subsidy .................................................................................................. 7 neither does bathing
Bunbury-Wellington AUSkey Unlocks The Power of Standard Business Reporting (SBR)…………………...7 - that's why we
15 Stirling Street Microsoft Outlook Tips and Tricks ......................................................................................... 8
recommend it daily.
BUNBURY WA 6230 Plain and Powerful English Business Writing........................................................................ 9
6 Day Business Growth Program……………………………………………………10 Zig Ziglar
Postal Address Developing and Implementing Systems………………………………………..…….11
PO Box 1341
BUNBURY WA 6231
2010 Small Business Awards Winners
YOUNG BUSINESS ACHIEVER AWARD HOME BASED BUSINESS AWARD
Sponsored by: Bunbury Chamber of Sponsored by: Kroon Legal
Commerce & Industries Winner: Namastey Lavender
Winner: H & H Automotive
FINANCIAL MANAGEMENT AWARD
Sponsored by: The Bunbury Mail
CUSTOMER SERVICE AWARD Winner: D & R Machinining
Sponsored by: Geographe Enterprises Ltd
Winner: Fusion Jewellers
INTEGRATED MANAGEMENT AWARD MARKETING AWARD
Sponsored by: ECU South West, Bunbury Campus Sponsored by: Young & Young, Barristers &
Winner: Overflow Industrial Ltd Solicitors
Winner: Timbercheck Pty Ltd
EMPLOYER OF THE YEAR AWARD
Sponsored by: Department of Commerce– Labour Relations INNOVATION AWARD
Winner: Combined Team Services Sponsored by: King Gibson Lewis
Winner: Natural Olive Oil Company
2010 Small Business Awards Winners
BUSINESS LEADERSHIPERSHIP AWARD
Sponsored by: A & L Printers Ltd
Winner: Carna Earthmoving Pty Ltd
SOCIAL RESPONSIBILITY AWARD
Sponsored by: SOS Office Equipment
Winner: Loose Goose Chalets
E COMMERCE AWARD
Sponsored by: South West Development Commission
Winner: Brown Mouse Communications
SMALL BUSINESS CENTRE ACHIEVER AWARD
Sponsored by: Small Business Centre Bunbury Wellington
Winner: Timbercheck Pty Ltd
ENTREPRENEURSHIP AWARD
Sponsored by: Business Dynamics
Winner: Natural Temptation Cafe
2010 Small Business Awards
Major Winners
BUSINESS WITH 5 EMPLOYEES OR FEWER
Sponsored by: Small Business Development
Corporation
Winner: D & R Machining
BUSINESS WITH MORE THAN 5 EMPLOYEES BUT
FEWER THAN OR EQUAL TO 10
Sponsored by: City of Bunbury
Winner: Natural Olive Oil Soap Factory
BUSINESS WITH MORE THAN 20 EMPLOYEES
BUT FEWER THAN OR EQUAL TO 50
Sponsored by: Telstra Country Wide
Winner: Overflow Industrial Pty Ltd
BUSINESS WITH MORE THAN 50 EMPLOYEES BUT
FEWER THAN OR EQUAL TO 200
Sponsored by: West Country Office Machines
Winner: Carna Earthmoving Pty Ltd
Tax Relief and Less Red Tape For Small Business FREE BiZFit Pulse Check!
Getting the Budget back into surplus Head start on company tax reduction. The BiZFit Program has been
faster.
The Government would also assist some designed to help business people
The Federal Budget will be back into
720,000 small businesses by lowering the sustain their business for the
company tax rate from 30 per cent to 28
surplus in 2012-13, three years ahead per cent from 1July 2012—two years long term—regardless of the
of schedule. ahead of the full tax rate reduction for business conditions.
larger companies.
Why tax relief for small business?
This would provide a direct financial and Do you know how healthy your
The Rudd Government recognizes the cash flow benefit and act as and incentive business is financially?
for small business companies to retain
important contribution small businesses
profits to grow the company.
make to national prosperity and Can you take holidays when you
supporting jobs—they are the Resource Super Tax Profits Tax want?
backbone of our economy.
That‘s why we provided a small These small business tax breaks are to be
business tax break during the global funded by the resources tax, which the Do you sometimes resent your
Coalition has pledged to scrap –d enying
recession.
small businesses a much deserved tax business?
And it‘s why, during the recovery, we break.
want to give small business tax relief, a
cash flow boost and a strong incentive
Is your business growing too
What’s happening on Superannuation?
to invest in productive assets. fast?
The superannuation guarantee will be
gradually increased from 9 per cent to 12
Instant write-off of assets valued at
per cent by 1 July 2019. Now you can access a free,
up to $5,000
comprehensive, one-on-one
This will start in 2013—14, when the
From 1 July 2012, small businesses BIZFIT pulse check for your
increase will be just a quarter of a
would be able to write off in the year percentage point on 1 July 2013 and 1 business to identify its strengths
of purchase the full value of assets July 2014, rising to half a percentage and weaknesses, and discuss with
costing up to $5,000. point every year thereafter until it reaches
12 per cent in 2019—20. a specialist business advisor the
This would also cut small businesses red
tape as they would no longer have to priority actions
The Government recognises the need for
apply different depreciation schedules businesses to plan their costs. The three-
you can take to
for assets they purchase for under year lead time gives the opportunity for grow and
$5,000. businesses to plan operating and wage strengthen your
Small businesses would also be able to costs, including new wage negotiations. It
will give them time to get ready before business.
depreciate other assets (other than
buildings) in a single pool, at a single any changes start.
rate of 30per cent—again saving To Find out more go to Call us now, to arrange your free
money and paperwork. www.craigemersonmp.com or contact my BizFit Pulse Check on 9791 2666
office on: or email us on
Craig Emerson MP admin@sbcbw.asn.au,
Federal Member for Rankin
Ph: 07 3299 5910
Email: craig.emerson.mp@aph.gov.au
Textile, Clothing and Footwear Strategic Capability 2010 Seminars and Workshops
Program (TCF SCP)
A call for applications and your invitation to information sessions Briefing and Info Session for
4 Day Business Growth Fri July 2nd 8.00am-9.00am
Program
Grant applications will be accepted from companies involved in the
following industries. Tips & Tricks for Outlook
Tues July 6th 6.00pm-8.00pm
2007
Powerful and Plain English
Textiles Tue July 20th 8.00am-5.00pm
Business Writing
Clothing
Footwear Business Growth Program Fri July 23rd 8.30am-4.30pm
Leather goods
Technical textiles Systems Development &
Tues July 27th 8.30am-4.30pm
Implementation
Carpets
Business Growth Program Fri July 30th 8.30am-4.30pm
Description: The TCF SCP is a new five year, $35 million, competitive
grant program. It will support large projects that will build innovative
Business Growth Program Fri Aug 6th 8.30am-4.30pm
capability at the enterprise and workplace level.
Round 1 opened on 4 June and will close on 6 August 2010. Funding for
Aussie Host Tues Aug 10th 8.30am-5.00pm
the program runs from July 2010 to June 2015.
Financial Dynamics Wed Aug 11th 8.30am-4.30pm
The minimum grant size is $250,000 and funding must be matched on a
dollar for dollar basis. This means that the smallest project that can Marketing for Growth Wed Aug 11th 6.00pm-8.00pm
receive a grant must have a budget of at least $500,000 in eligible
expenditure, with $250,000 contributed by the grantee and $250,000
Business Growth Program Fri Aug 13th 8.30am-4.30pm
from the Australian Government.
Family Businesses Tues Aug 17th 6.00pm-8.00pm
Information sessions: AusIndustry will be holding information sessions in
capital cities over June 2010. The information sessions will focus on the
Business Growth Program Fri Aug 20th 8.30am-4.30pm
opportunities available for funding. Those considering applying are
strongly advised to attend an information session. If you wish to attend,
Business Growth Program Fri Aug 27th 8.30am-4.30pm
you must register online (see information sessions for times and locations).
AusIndustry will confirm your registration by email. As places may be So You Want To Go Into
limited and sessions are subject to demand, please ensure you receive Tues Aug 31st 6.00pm-8.00pm
Business
this confirmation from AusIndustry prior to making any firm travel
arrangements. Business Growth Program Fri Sept 3rd 8.30am-4.30pm
Workshop sessions: Workshops to assist applicants to complete their Time/Life Management Mon Sept 6th 6.00pm-8.00pm
applications will be held in capital cities over July 2010. The exact times Unlock Your Incredible Brain
Tues Sept 7th 10am—3pm
and dates for these sessions are to be confirmed. Workshop sessions are Power
also subject to demand. As workshops will provide important new
The Green Issue Tues Sept 7th 6.00pm-8.00pm
information, you are strongly advised to attend if you intend to submit an
application. Business On Line Program
Tues Sept 10th 5.30pm-8.30pm
Are you ready for E-Business
To establish whether you should apply for funding under TCF Strategic
Capability Program, please read the following customer documents: Human Resources & Staff Mon Sept 20th 1pm-4.30pm
Retention Tues Tues 21st 8.30am-12 pm
Customer Information Guide Business On Line Program
This Customer Information Guide provides applicants the E-Business Basics in Plain Tues Sept 21st 5.30pm-8.30pm
information they will need to decide whether they should English
apply for funding under the TCF Strategic Capability Taxation Planning Tues Oct 12th 6.00pm-4.30pm
Program.
Application Form Business Growth Program Wed Oct 13th 8.30am-4.30pm
This is a sample of the application form, for the information Business On Line Program
of those considering an application to the program. Develop Your E-Business Tues Oct 19th 5.30pm-8.30pm
Applicants will need to contact the hotline for a copy of the Plan
application. Business On Line Program
Fact Sheet Your Guide to Free OnLine Tues Oct 26th 5.30pm-8.30pm
This provides information about the TCF Strategic Resources & Research
Capability Program. Business On Line Program
Tues Nov 2nd 5.30pm-8.30pm
How to Build Your Website
Contact: Should you have an enquiry about the Textile, Clothing and Business On Line Program
Footwear Strategic Capability Program (TCF SCP) please contact the Keeping Customers Coming Tues Nov 9th 5.30-8.30pm
AusIndustry Hotline on 13 28 46 or email hotline@ausindustry.gov.au. Back & Spending More
or go to www.ausindustry.gov.au Business On Line Program
Tues Nov 23rd 5.30-8.30pm
Selling On Line Made Easy
AUSkey Unlocks The Power of Standard Business Headworks Charge Subsidy Provides
Relief For Regional Small Businesses.
Reporting (SBR)
Small businesses wanting to establish or expand in
From today, if your business has an Australian If you are an Administrator you will also be edge of grid and remote locations will benefit
Business Number, you are able to apply to the able to register other people for AUSkeys significantly, following the Liberal-National
Australian Business Registrar for a new online and view, update and cancel any AUSkey Government‘s decision to waive electricity
security credential called AUSkey. associated with your business. headworks charges.
AUSkey is a single key to access government Automatic renewal — as long as you Energy Minister Peter Collier and Blackwood-
online services. In the future you may no use your AUSkey every 12 months, it Stirling MLA Terry Redman announced in Denmark
longer need different user IDs and passwords will not expire. If you currently have today that the Distribution Headworks Charge
as AUSkey becomes accepted by more an ATO digital certificate you can use would be totally subsidised for eligible customers
government agencies for their online services. it to register for an AUSkey. In order requiring a new or expanded electricity supply
to avoid delays in doing business from July 1.
Also from today, the Australian Taxation online with the ATO, it is important Charges paid by customers since the scheme was
Office will accept AUSkey for login to their that the certificate holder(s) in your introduced in 2007 will also be refunded, with
Portals, the Electronic Commerce Interface business register for anAUSkey using funding provided through the State Government‘s
(ECI) and the Australian Business Register. their ATO digital certificate before it Royalties for Regions program.
expires. Using an ATO digital
AUSkey was developed as a key component certificate to register for an AUSkey The subsidy will be capped at $1million for any
of the Standard Business Reporting program will allow the certificate holder one connection, with applications greater than this
or SBR, which aims to reduce the reporting to: amount being dealt with on a case-by-case basis.
burden for businesses in Australia. register through a simpler online Individual connections charges will still apply.
process
From July, businesses using SBR enabled carry over the permissions associated Mr Collier said the headworks charge was a one-
software will be able to report with an off payment for customers to connect to the
with their ATO digital certificate to
AUSkey directly to government agencies via electricity network, or upgrade their connection, at
their AUSkey.
accounting software that pre-fills forms. remote or edge of grid locations.
AUSkey will be the only security key that you For more information about registering for an
will be able to use to lodge reports via SBR. He said it applied to customers located more than
AUSkey using your ATO digital certificate visit
25 kilometres from a substation, where tariffs
www.ato.gov.au/upgradetoauskey.
AUSkey offers many benefits for businesses or Visit www.abr.gov.au/auskey for more would not recover the cost of providing increased
reporting professionals, these include: network capacity.
information or to register for an AUSkey.
Fast and easy online registration — ―Several customers face high charges, depending
Are you SBR-ready?
in most cases, you will be ready to use on their distance from a zone substation, which was
your AUSkey almost immediately. considered a factor in constraining regional
Learn more about SBR at development, ―the Minster said.
Flexible installation options — you www.sbr.gov.au through the SBR
can install your AUSkey on your online training modules
computer, a USB stick, or both. ―It was necessary to review this change to allow it
Ask your software provider about the to be more fair and equitable.
AUSkey also works in organisations SBR-enabled products they will be
that operate using servers. offering
Online management facility — you Mr Redman said, providing a 100 per cent subsidy
Any questions? Contact SBR at would boost development potential in regional
will be able to view, update, change sbr@treasury.gov.au. areas.
your password and cancel your own
AUSkeys.
―The headworks charge was an unfair slug
targeted at people in regional areas,‖ he said.
Small Business Smart Business Training ―A 100 per cent subsidy provides extra certainty
for those people wanting to set up small
Voucher businesses‖
The headworks scheme was introduced to replace
the ‗first user pays all‘ approach to headworks
The WA Department of Education and Training offers your business a Small Business Smart charging, with a part subsidy provided in the most
Business Training Voucher up to $200 towards the cost of training to improve your business remote locations where the charge was the highest.
management skills. Training costs of $100 or less will be reimbursed in full. Training costs
greater than $100, will have the first $100 reimbursed, plus 50% of the balance, to a
maximum of a further $100.
To be eligible for a Small Business Smart Business Training Voucher, your business must
have an ABN, employ less than 20 people (full & part-time) and have the training approved
by your local SBSB Administrator, such as The Small Business Centre Bunbury-Wellington,
before you start the training. Reimbursement can‘t be made without an authorised voucher.
All training is to be paid directly by the small business. We will reimburse the agreed amount
after the completion of training and upon receipt of the training voucher with supporting
Peter Collier
training receipts. Minister for Energy; Training and
Workforce Development
An application form can be obtained from the SBCBW website—www.sbcbw.asn.au. Or on
page 16
http://www.mediastatements.wa.gov.au/
Microsoft
“Manage with
“Understand my speak.
Outlook 2007
Confidence”
Understand their speak”
―Time Saving
Entertaining two hour evening workshop
Entertaining two hour evening workshop
to further develop your sills to manage
designed test your
Tips andtoTricks‖ communication
effectively.
moreskills.
Do you feel frustrated and annoyed with people around you at work? Do you know why? Is it because you
Do you find it hard to get people to understand your directions, or is it hard to work out what others expect of
Frustrated with could help you to bettercommunicateyour style of communication and couldyou could
do not so, confident about your new Ribbon Interface? Have no idea what that
you? If feelthis workshop the own abilities to understand and manage with confidence or how it be the
features can do for you? Want a learn more time-saving Tips
newand learning about whydealing see the same thing fromtodifferent point of view can help us to evaluate
you more effectively tools with others.
use itneed some better whento facilitate work? Using a self assessment process to evaluate your learning
style others
how well we are getting ourthe organisation you are, the need to managemost powerful suite of
It does not matter Office across.
and Tricks?where in point2007 is the latest and and communicate effectively with
others is seen as which level of the organisation you
It does not matter a critical employability skill, so get are, the need to communicate effectively with others is
seenheads up on what you can software effective. released by Microsoft. of
the as a productivity skill, be more ever
office critical employability do to so learn from the people who have a great understandingDon’t have
employability skills and how they are applied in small business.
Learn from free time to and mentor these skills day’s training?
enough the people who coachattend a whole into the workplace. Understand that having
confidence in yourself and motivating and engaging other people can achieve higher level outcomes.
PRESENTER:
PRESENTER: Robbie Freia has over 20 years of experience in
PRESENTER:
This 2-hour workshop will get you up to speed and counselling, advocacy, workplace training and presenting workplace
John Williams is a seasoned presenter who has travelled Australia and
increasing your productivity with Outlook 2007. Bring
seminars. She works with and
stressHooper holds qualifications in supervisory courses. He is and
new Zealand delivering Leadership students at a highly informedCEO
Ian
supportive level.
Engineering (Avionics), a highly
of Combined Team Services, Business,awarded and professional training
your own laptop to get the most out of this short M a n a g e m John T an i n g nd
organisation. e n t , hasr a i nindustryaand career development background
T HIS as your familiarity with :
course SEMINAR COVERS your own PC will be a and provides a rangein Counselling (Personal and Workplace), Stress
With qualifications isof a Microsoft
Assessment. He business services including competency profiling
distinct advantage. Certified Applications Robbie has
management and Life Skills,John believes that to get the most from your
and personal development. Specialist also studied career development
(Office 2007), a workplace
and assessment to ―walk the of training giving her a great insight into
people you need and Member talk‖.the
The course will cover: Kin into m ' s C ar t e r e
turningdtheory gdopracticalhactivity. d
U n it e
Developing your
Determiningan empowered
Getting to grips with the Ribbon Management Institute, the Development, Management, Occupational
John has studied Career Australian
Institute of Safety and and WA
Health and ManagementHumanaResources. He is also active at a state
Managing your mail and making it work for you
communication style
mindset council member to the Australian
and federal level of ensure a professional and ethical approach to
r a i n i n of a n d d e v e l o p m e n t
tInstitute g Training and Development. i n W e s t e r n A u s t r a l i a .
Mastering calendars and tasks and contacts
Communicatingyour and identifying
Understanding across the
Automatically sorting, highlighting level of
From 2007 through to 2009 he
“This program is partially funded by for Microsoft Office ™ products for
provided tailored training solutions the Australian Government under the
emotional intelligence
your mail
generations “clean” inbox
the Department of Mines Enterprise Centre Initiative”
Business
When: 19th October 2009
When: 5th May 2010
and Petroleum, training When: Tuesday 6th July 2010
Ensuring you work with aand confidence
Building trust 6.00pm—8.00pm
6.00pm—8.00pm
alm o s t 1000 s t af f 5.45 registration for 6.00pm—
Tips on learn more with others
Identifying how todealingin your own time and at
members in the use of
8.00pm
Where: 15 Stirling St,
Where: 15 Stirling St, Bunbury
in colleagues and workers
your own pace
Word, Excel, PowerPoint,
$XX
Outlook and Visio. Bunbury
Where: 15 Stirling St, Bunbury
The Motivating and engaging
workshop is relaxed, fun and as unstressed as
Becoming a more effective
$20
$55
―NB: A fee of $55 will be
possible. Whether you are a “serious” business user of
employees charged for non-
communicator
Outlook or just use it at home for your personal emails attendance at the
workshop. A cancellation
then come along and learn the techniques that may well fee of $44 will be incurred Includes a delicious supper!
prevent you from hurling your PC at the nearest wall.
if less than 48 hours notice Includes a delicious supper
Includes: A delicioussupper!
is given”
BOOKINGS: To hold your place at this ―Outlook tips and tricks‖ workshop fax this registration form back to 9791 6646, email
admin@sbcbw.asn.au or post this form to the Small Business Centre Bunbury-Wellington, PO Box 1341, Bunbury WA 6231 with
payment ($55.00 per person). Upon payment this slip will become a Tax Invoice ABN 57 159 166 820
Attendees _____________________________________________________________________________________________
Email_________________________________________________________________________________________________
Business Name: ________________________________________________________________________________________
Postal Address: ________________________________________________________________________________________
Phone: ______________________________________ Fax: ___________________________________________________
Payment Type: • Cheque or Credit Card Amount: _______Name on Card: _______________________________________
Card Number: Expiry Date / :
Visa • Mastercard • Signature: __________________________________________________
Plain But Powerful English
Business Writing
This is an 8 hour intensive short course in plain English writing covering
writing of emails, letters and reports. It is for those who need to write
quickly, correctly, clearly and professionally.
Course Outcomes: Course Content:
The aim is to provide the knowledge, skills and motivation to Plain English & its benefits
produce effective documents in plain English. You will become Reasons for frequent use of heavy writing styles
competent at planning, writing and presenting. Separating what you write from how you write
Overcoming writer‘s block—procrastination
Specific Outcomes—staff from all levels in your organization
will learn to:
Introduction to the 7 steps to plain English
1. Define your purpose
Produce easily understood writing 2. Know your audience
3. Think your message through
Save time by controlling writer‘s ‗block‘ 4. Organise your ideas
5. Write clearly and correctly
6. Present Professionally
Organise their writing more effectively 7. Measure & proof your document
Write clearly without wasting valuable time The principles of organizing business writing
Save time and money by avoiding re types The inverted pyramid
The 5Ws of journalism
Formal report format
Project a more competent personal and corporate image Sensitive content format
Save reading time for others by producing concise and Why clarity is more important than brevity
meaningful documents Choosing words well—using precise and familiar
words, avoiding tautologies, noun gerards etc.
Be able to measure reading clarity and present a Avoiding the most common grammatical errors
professional writing image. Building effective sentences—length, passive verbs
etc.
When: 8.00am - 5.00pm Tuesday July 20th Measuring the clarity of your writing using Fog
Indexes and how to read the indexes generated by
Where: 15 Stirling Street Bunbury your word processor.
Cost: $185.00 Per Person includes morning Presenting your writing professionally—correct
tea, lunch and afternoon tea formalities, basic rules of white space and
NB: A fee of $185 will be charged for non-attendance at typography.
the workshop. A cancellation fee of $148 will be incurred if Presenter: Robert Plumb has extensive experience in
less than 48 hours notice is given presenting business and education courses in Australia,
NZ, USA and Hong Kong.
BOOKINGS: To hold your place at the ―Plain English Business Writing‖ seminar, fax this registration form back to 9791 6646, email
admin@sbcbw.asn.au or post this form to the Small Business Centre Bunbury-Wellington, PO Box 1341, Bunbury WA 6231 with
payment ($185.00 per person). Upon payment this slip with become a Tax Invoice ABN 57 159 166 820
Attendees ____________________________________________________________________________________________
Email: _________________________________________________________________________________ _____________
Business Name: ________________________________________________________________________________________
Postal Address: _______________________________________________________________________________________
Phone: ________________________________ Fax: _______________________________________________
Payment Type: • Cheque or Credit Card Amount___________ Name on Card: ____________________________________
Card Number: Expiry Date: /
Visa Mastercard Signature: _________________________________
Retaining Key Staff
Key operational and 3) If you are ready to consider allowing the manager(s) to buy
into your business how do you manage this process? What are
managerial staff - the best structures? What are the tax consequences of the
how do you keep various options .
them, reward them 4) Find out about "earn out agreements" where the employee
or even let them buy pays for their shares over usually a 2 - 3 year timeframe and
into your business? the price depends on how the business performs. It's a quite
popular technique for management buy-outs at the "bigger
end of town"
"Every business once it gets to a reasonable size finds it has some which even businesses with say half a dozen employees can
key staff who are critical to the businesses success and certainly all use.
business owners have lamented at one time or another the difficulty
in getting good key staff. The challenge is to keep them motivated 5) Find out about what you can do to protect yourself if a key
and on your payroll not someone else's or perhaps worse still even employee leaves such as restraints of trade and protecting
starting up in opposition to you. Likewise some staff have been so intellectual property.
instrumental in the owners success that they wish to either involve
them in the ownership of the business or enter into some sort of 6) Learn about how to set up proper board meetings for your
profit sharing arrangement. However many employers shy away business and the proper relationships between the board of
from this as it can be quite complicated and we have all heard of owners and management particularly a CEO or GM once the
poorly planned "horror stories" that went very wrong sometimes manager has bought into the business.
causing the exact thing the arrangement was trying to avoid, the
key employee leaves on bad terms and probably costing you 7) Find out about buy/sell agreements in case one of the new
serious money as well, including legal fees. employee owners or even the original owner dies or is
Likewise what can you do to protect yourself if despite your best incapacitated so that you aren't having to find money from the
efforts they do decide to leave and work for themselves or a business to pay out a grieving spouse and dealing with the
competitor? consequences to the businesses operations all at the same time.
This seminar will focus on what you can do to keep that 8) Find out the background to key man insurance policies so if
handful of your very best managers, supervisors, sales your key staff die or are incapacitated you can get some funds
staff etc. who the success and survival of your business to help your business adjust until you find another top
relies upon. Come along and learn about the following : operator."
1) Salary sacrifice opportunities for managerial and key high Presenter: Kingsley Smith from RSM Bird Cameron
performance staff. Chartered Accountants
2) How to craft a profit sharing arrangement - what are the NB: A fee of $25 will be charged for non-attendance at the
potential traps that could see the arrangement fail by either over
workshop. A cancellation fee of $20 will be incurred if less
or under paying the manager. What are the different methods
typically used? What are the taxation consequences to both than 48 hours notice is given.
parties.
When: 5.45pm registration for a 6pm start —8.00pm
Tuesday July 20th
Where: 15 Stirling Street Bunbury
Cost: The cost of $25.00 per person includes supper.
BOOKINGS: To hold your place at the ―Retaining Key Staff‖‖ seminar, fax this registration form back to 9791 6646, email
admin@sbcbw.asn.au or post this form to the Small Business Centre Bunbury-Wellington, PO Box 1341, Bunbury WA 6231 with
payment ($25.00 per person). Upon payment this slip with become a Tax Invoice ABN 57 159 166 820
Attendees ___________________________________________________________________________________________
Email: _________________________________________________________________________________ _____________
Business Name: _______________________________________________________________________________________
Postal Address: _______________________________________________________________________________________
Phone: ________________________________ Fax: _______________________________________________
Payment Type: • Cheque or Credit Card Amount___________ Name on Card: ____________________________________
Card Number: Expiry Date: /
Visa Mastercard Signature: _________________________________
6 Day Business Growth Program
Keeping a finger on the Financial Pulse and
Strategic Development of your business,
Improving Performance and building
demonstrable Net Worth.
This is a series of 4 workshops, plus 2 days of 5. Friday Aug 20th
one -on -one mentoring sessions. Leading a Winning Team—‖Developing Leadership
The workshops cover: Skills, a Highly Effective Team & an Achievement
Culture‖
1. Friday July 23rd
Developing a Strategic Orientation—‖The Principles of This module is designed to help participants to: become effective
leaders making the difficult transition from ‗entrepreneurial
Sustainable & Profitable Growth. management‘ to professional management‘; maintain an
achievement culture; bridge the employee ‗engagement gap‘;
This module is designed to introduce participants to a tried and retain staff; communicate more effectively; and build a fully
tested process for thinking more strategically about their functioning team within a supportive internal environment.
businesses and motivating them to spend more time working on
their business plan, rather than in their business. The module will PRESENTER: Robbie Freia has over 20 years of experience in
6. Friday Aug 27th—One-On-One Mentoring
counselling, advocacy, workplace training and presenting workplace
equip participants with the skills required to formulate a 7. Friday Sept She works –On-One Mentoring
stress seminars. 3rd—One with students at a highly informed and
coherent and sustainable strategy for the future that builds
supportive level.
upon their inherent strengths and ‗core competencies‘; and PRESENTER:
provides focus and directions for all key internal and external The “Business Growth Program” Workshop
With qualifications in Counselling (Personal and Workplace), Stress
stakeholders in the business. Series in Australia is Skills, Robbie has also studied career development
management and Life delivered exclusively by
and assessment and workplace training giving
Tim Atterton, one of the original pioneers of her a great insight into
2. Friday July 30th turning theory into practical activity.one of the
the approach. Tim is regarded as
Understanding the Financial Aspects—‖Maximising top speakers on entrepreneurship and business
Profitability & Building Net Worth‖ transformation in Australia; and has an
international reputation in this area.
This module is designed to enable participants to understand This series of workshops
more fully the financial aspects of their business with a view to would normally cost $2,300.
improving profitability, controlling working capital requirements Due to government funding When: Begins Friday July 23rd
and building demonstrable and realisable net worth. we are offering this for When: 5th May 2010
When: 19th October 2009
2010
the small cost of $660.00. 6.00pm—8.00pm
6.00pm—8.00pm
8.30am—4.30pm
3. Friday Aug 6th—One-on-One Mentoring By using your training Where: 15 Stirling St,
Where: 15 Stirling St, Bunbury
Where: 15 Stirling St, Bunbury
voucher, the course will
$XX
Bunbury
4. Friday August 13th only cost you $440.00.
$660 all
$20
Developing A Customer Orientation—‖Targeting the
Right Markets & Managing Customers‖ NB: A fee of $660 will be
This module is designed to enable participants to identify
charged for non-attendance
at the workshop. A
cancellation fee of $528 will
inclusive
Includes
opportunities for growth and develop a consistent marketing be incurred if less than 48
a delicious lunch and
Includes morning tea, supper!
message and coherent marketing plan. hours notice is given Includes a delicious supper!
afternoon tea
BOOKINGS: To hold your place at this ―Business Growth Workshop Series‖, fax this registration form back to 9791 6646, email
admin@sbcbw.asn.au or post this form to the Small Business Centre Bunbury-Wellington, PO Box 1341, Bunbury WA 6231 with
payment ($660.00 per person). Upon payment this slip will become a Tax Invoice ABN 57 159 166 820
Attendees: ____________________________________________________________________________________________
Email: _______________________________________________________________________________________________
Business Name: ________________________________________________________________________________________
Postal Address: _______________________________________________________________________________________
Phone: ______________________________________ Fax: __________________________________________________
Payment Type: • Cheque or • Credit Card Amount: _________ Name on Card: ____________________________
Card Number: Expiry Date: /
Developing & Implementing
―Systems‖ In Small Business
A Management System is a process by which a A business is an entity that obtains and retains
company defines and delivers it‘s business objectives, customers. Standardisation and continuous
identifies and manages it‘s own risks and improvement is done with your eyes firmly fixed on
systematically reviews performance. It provides a the customer, never losing sight of the fact that what is
number of benefits including: important to the customer is important to the business
operator. Benefits to the business of having an
Transparency and communication of company effective Management System are:
structure, roles and responsibilities.
Uniformity of process resulting in consistency of Efficiency
output. Seamless communication, instant integration
Compliance with regulations and specifications. Clearly defined, activity focused process maps
The ability to demonstrate process assurance to Procedure/process consistency across the
clients and customers. organization
Cost Reduction
Why Systemise? Benefits include: Universal access to company knowledge—quickly
Consistency of approach—‘Doing it the agreed Supporting, rather than hindering change
best way Eliminates Duplication
Doing it more efficiently—‗Consuming less time Procedure preparation and maintenance
and energy‘
Doing it more effectively -‘Confident in the Revenue
account‘ Market differentiation
Record of it being done—‘Peace of Mind‘ Quicker response to market forces
Can induct people more easily—‘More productive
employees quicker‘ Who will deliver the workshop:
Can Improve processes—‘Increase efficiency of The workshops will be delivered by Glenn Taylor, who
the business‘ delivers regular workshops for the Entrepreneurship
Can Replicate more easily (new office, franchise) and Business Development Unit at Curtin Business
Increased selling price of the business School. Glenn has been a Management Consultant for
10 years focusing on Business Improvement, Executive
Coaching and Business Mentoring, as well as
leadership and Management Training.
When: 8.15 registration for a 8.30am start —4.30pm NB: A fee of $185 will be
Tuesday July 27th charged for non-attendance at
the workshop. A cancellation fee
Where: 15 Stirling Street Bunbury of $148 will be incurred if less
Cost: The cost of $185.00 per person than 48 hours notice is given
BOOKINGS: To hold your place at the ―Developing & Implementing Systems‖ seminar, fax this registration form back to 9791 6646,
email admin@sbcbw.asn.au or post this form to the Small Business Centre Bunbury-Wellington, PO Box 1341, Bunbury WA 6231
with payment ($185.00 per person). Upon payment this slip with become a Tax Invoice ABN 57 159 166 820
Attendees ____________________________________________________________________________________________
Email: __________________________________________________________________________________ _____________
Business Name: ________________________________________________________________________________________
Postal Address: ________________________________________________________________________________________
Phone: ________________________________ Fax: _______________________________________________
Payment Type: • Cheque or Credit Card Amount___________ Name on Card: ____________________________________
Card Number: Expiry Date: /
Visa Mastercard Signature: _________________________________
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