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Workforce planning DEVELOPING AND IMPLEMENTING WORKFORCE PLANS Can you guess the links between these 3 images IN THIS TOPIC YOU WILL LEARN ABOUT • Compo

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Workforce planning DEVELOPING AND IMPLEMENTING WORKFORCE PLANS Can you guess the links between these 3 images IN THIS TOPIC YOU WILL LEARN ABOUT • Compo Powered By Docstoc
					Workforce planning

   DEVELOPING AND
    IMPLEMENTING
   WORKFORCE PLANS
Can you guess the links between
       these 3 images?
   IN THIS TOPIC YOU WILL LEARN
              ABOUT:

• Components of workforce plans

• Assessing internal and external
  influences on workforce plans

• The value of using
  workforce plans
               Aims Today
Understand the stages involved
in workforce planning




‘Workforce planning is a systematic process for identifying
and addressing the gaps between the workforce of today and
 the human capital needs of tomorrow…’
  WORKFORCE PLANNING
• The process of assessing current and future staffing
  needs
• Allows management to be proactive and plan for any
  changes in the future size or nature of the workforce

                                                  Future
  Current
                  How? What steps can a         workforce:
 workforce:
                business take in preparation?    Size and
  Size and
                                                   skills
    skills


                                                Where do
 Where are                                      we want to
 we now?       How are we going to get there?
                                                 be in the
                                                  future?
Alan Sugar’s workforce planning.
    Alan Sugar’s workforce planning.




•   Corporate objectives ?

•   Audit current staff; age, skills, flexibility, management ? What skills does the
    sidekick need?

•   Identify need to recruit – advertise, job description, person specification,
    selection procedure ? Will this post be advertised? What skills does the
    sidekick need?

•   Training needed for the role?
    Alan Sugar’s workforce planning.




•                                                needed….
    Corporate objectives – next series sidekickIt's quintessentially British to have the slightly
                                                     older woman. We don't do glamour in Britain,
•   Audit current staff – age, skills, flexibility, management – The communication of have
                                                      we do sensible, regal and sound. We
    Mountford and Hewer is mostly non-verbal. They never ingratiate themselves with
    the contestants, which I think is admirable the candidates for eye-candy and it's
                                                         You have to be brilliant at eye-rolling,
                                                       important that they are looking across the
    arched eyebrows, cocked heads, mischievous smiles, sometimes looking away in
    sheer horror.                                          boardroom at the craggiest faces.

•   Identify need to recruit – advertise, job description, person specification, selection
    procedure – in time for next year

•   Train – on the job, off the job & appraisal
Another real business
    example….
  Of workforce planning
         Terminal 5 Heathrow
• It took 18 years to design, 20,000 workers to build
  and cost £4.3bn - but now Heathrow airport's
  terminal five is finally complete. The new building,
  designed by the Richard Rogers Partnership, is 'one
  of the most breathtaking man-made spaces in
  modern Britain,'
                                               So what
                                               workforc
                                               e plans
                                               did they
                                                need?
          Terminal 5
          Heathrow
Corporate objectives ?

Audit current staff; age, skills, flexibility, management ?

Identify need to recruit – advertise, job description, person
specification, selection procedure ?

Training needed for the role?
               Workforce plan
• Corporate objectives – opening a new terminal!

• Audit current staff – age, skills, flexibility,
  management – need loads more!

• Identify need to recruit – advertise, job
  description, person specification, selection
  procedure – in time for opening.

• Train – on the job, off the job & appraisals – this
  was BAA weak point!
     Problems at Heathrow….
• Management not listening to experienced staff
                    To what extent
  concerns                is it
                   important to
• Not enough staff employed get
                 workforce planning
• Lack of experience with the layout of the building
                         right?
  (staff lost/couldn’t give clear directions)
             What – the
• Lack of trainingareonly had 1 full run through of
           consequences of
  ‘most’ areas working – didn’t have a run through
           getting it wrong?
  of baggage handling!
• Low staff morale…..
Back to some theory….
What are our workforce needs??!




   How do organisations decide?
Auditing and Looking forward..
                       How old are
                       the staff –
  What skills do       who will be
   the staff            retiring?
     have?




   Who is willing
   to take on a
  new challenge?
                    And what are
                    the future needs…?
      Workforce Planning
               Productivity
                  Levels

  Existing
  Workforce                   Machinery


               Workforce
                Planning


State of the                  Demand for
 Economy                       Product



               Competition
What type of workers?
What influences workforce planning?
                   Increase                    Flexible
                    Market                     Working
                     share

                                  CHANGING WORK
CORPORATE OBJECTIVES                PATTERNS

                                  Minimum
                                    Wage

       Diversify
                                            Key Products


 Replacing Labour
                               SALES FORCASTS &
                              PRODUCTION TARGETS
 TECHNOLOGY

                                   Trends
      WORKFORCE PLANS
• A detailed plan of the strategies that the HR department will
  undertake to ensure that future workforce needs are met
• Remember future workforce needs may be more or less than
  the current provision
• Strategies may include
   – Training
   – Redeployment
   – Internal promotion
   – External recruitment
   – Natural wastage
   – Relocation
   – Restructuring
  Benefits of workforce plans
• In a recession…. Lloyds closing down Cheltenham &
  Gloucester. All those city jobs gone! LDV closure?

• If there is growth in Demand…


• Strategy – allows to anticipate & prepare
  for change
• Can identify IT and demographic changes
• Flexible workforce & multi skilled
• Better work-life balance
• Reduce costs!
         Your go….

Use arrow worksheet for next task
             Describe these factors that influence a
                company’s workforce plans…

                   Finances                                  Competitors




                              Operations Management




                                                                           Trade Unions
Objectives




                   Internal                                   External




                                                      Laws
                   Factors                                    Factors




                                                              Economy
                  Marketing
 INTERNAL Factors that influence
       workforce plans
• Corporate objectives: Sales? Growth? Dividend
  pressures?

• Finances – cost of redundancies; cost of more
  recruitment & training.

• Op man needs – can they use more IT? Change
  in production methods? Could product be
  outsourced?

• Marketing = sales = qty = staff!
 EXTERNAL Factors that influence
       workforce plans
• Competitors – headhunting your staff?
  Expanding/Rationalising? Better customer service?

• Laws – minimum wage, maximum working hours, equal
  opportunities.

• ICT – new tech = new skills to learn & unemployment

• Economy – recession or recovery

• TU powers which can ‘protect’ jobs and reduce
  redundancies. (more on this next week)
Whiteboard activity

        • On one side write
        • INCREASE

        • And on the other
          write

        • REDUCE
NHS Dentist Q’s
How will the following
 situations affect the
  DEMAND for NHS
      dentists…..
NHS Dentist Q’s
      Increasing
   proportion of the
     elderly in the
      Increase
      population?
       Demand
  Will this INCREASE or REDUCE
   the demand for NHS Dentists?
NHS Dentist Q’s
     Improved
     toothpaste
     technology
     Reduces
      Demand
   Will this INCREASE or
   REDUCE the demand for
        NHS Dentists?
NHS Dentist Q’s
   Better dental
     treatment
     techniques
     Increases
      Demand
   Will this INCREASE or
   REDUCE the demand for
        NHS Dentists?
NHS Dentist Q’s
How will the following
 situations affect the
    SUPPLY of NHS
      dentists…..
NHS Dentist Q’s
  Increase in early
    retirement of
       dentists
      Reduces
       Supply
   Will this INCREASE or
    REDUCE the supply of
        NHS Dentists?
NHS Dentist Q’s
      A fall in the
       number of
      graduates in
       Reduces
        dentistry
        Supply
  Will this INCREASE or REDUCE
    the supply of NHS Dentists?
NHS Dentist Q’s
   An increase in
   govt funding to
      Increases
    NHS dentists
         Supply
   Will this INCREASE or
    REDUCE the supply of
        NHS Dentists?
 In 2008 800,000 fewer patients visited the
   dentists – fears of dentist shortages…
• An electoral news headline!
• Regardless of political views… what would you
  ‘propose’ to do to restore the possible 3m
  people in the UK who do not have an NHS
  dentist?

• “ANALSYE your proposals for an NHS
  dentistry workforce plan.”
 Homework…due in 1 weeks time
• Workforce planning – at Cameco

• P256/257 Wolinski

• Complete Qs 40 marks
So what was the link?
So what was the link?

				
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