Workforce planning DEVELOPING AND IMPLEMENTING WORKFORCE PLANS Can you guess the links between these 3 images? IN THIS TOPIC YOU WILL LEARN ABOUT: • Components of workforce plans • Assessing internal and external influences on workforce plans • The value of using workforce plans Aims Today Understand the stages involved in workforce planning ‘Workforce planning is a systematic process for identifying and addressing the gaps between the workforce of today and the human capital needs of tomorrow…’ WORKFORCE PLANNING • The process of assessing current and future staffing needs • Allows management to be proactive and plan for any changes in the future size or nature of the workforce Future Current How? What steps can a workforce: workforce: business take in preparation? Size and Size and skills skills Where do Where are we want to we now? How are we going to get there? be in the future? Alan Sugar’s workforce planning. Alan Sugar’s workforce planning. • Corporate objectives ? • Audit current staff; age, skills, flexibility, management ? What skills does the sidekick need? • Identify need to recruit – advertise, job description, person specification, selection procedure ? Will this post be advertised? What skills does the sidekick need? • Training needed for the role? Alan Sugar’s workforce planning. • needed…. Corporate objectives – next series sidekickIt's quintessentially British to have the slightly older woman. We don't do glamour in Britain, • Audit current staff – age, skills, flexibility, management – The communication of have we do sensible, regal and sound. We Mountford and Hewer is mostly non-verbal. They never ingratiate themselves with the contestants, which I think is admirable the candidates for eye-candy and it's You have to be brilliant at eye-rolling, important that they are looking across the arched eyebrows, cocked heads, mischievous smiles, sometimes looking away in sheer horror. boardroom at the craggiest faces. • Identify need to recruit – advertise, job description, person specification, selection procedure – in time for next year • Train – on the job, off the job & appraisal Another real business example…. Of workforce planning Terminal 5 Heathrow • It took 18 years to design, 20,000 workers to build and cost £4.3bn - but now Heathrow airport's terminal five is finally complete. The new building, designed by the Richard Rogers Partnership, is 'one of the most breathtaking man-made spaces in modern Britain,' So what workforc e plans did they need? Terminal 5 Heathrow Corporate objectives ? Audit current staff; age, skills, flexibility, management ? Identify need to recruit – advertise, job description, person specification, selection procedure ? Training needed for the role? Workforce plan • Corporate objectives – opening a new terminal! • Audit current staff – age, skills, flexibility, management – need loads more! • Identify need to recruit – advertise, job description, person specification, selection procedure – in time for opening. • Train – on the job, off the job & appraisals – this was BAA weak point! Problems at Heathrow…. • Management not listening to experienced staff To what extent concerns is it important to • Not enough staff employed get workforce planning • Lack of experience with the layout of the building right? (staff lost/couldn’t give clear directions) What – the • Lack of trainingareonly had 1 full run through of consequences of ‘most’ areas working – didn’t have a run through getting it wrong? of baggage handling! • Low staff morale….. Back to some theory…. What are our workforce needs??! How do organisations decide? Auditing and Looking forward.. How old are the staff – What skills do who will be the staff retiring? have? Who is willing to take on a new challenge? And what are the future needs…? Workforce Planning Productivity Levels Existing Workforce Machinery Workforce Planning State of the Demand for Economy Product Competition What type of workers? What influences workforce planning? Increase Flexible Market Working share CHANGING WORK CORPORATE OBJECTIVES PATTERNS Minimum Wage Diversify Key Products Replacing Labour SALES FORCASTS & PRODUCTION TARGETS TECHNOLOGY Trends WORKFORCE PLANS • A detailed plan of the strategies that the HR department will undertake to ensure that future workforce needs are met • Remember future workforce needs may be more or less than the current provision • Strategies may include – Training – Redeployment – Internal promotion – External recruitment – Natural wastage – Relocation – Restructuring Benefits of workforce plans • In a recession…. Lloyds closing down Cheltenham & Gloucester. All those city jobs gone! LDV closure? • If there is growth in Demand… • Strategy – allows to anticipate & prepare for change • Can identify IT and demographic changes • Flexible workforce & multi skilled • Better work-life balance • Reduce costs! Your go…. Use arrow worksheet for next task Describe these factors that influence a company’s workforce plans… Finances Competitors Operations Management Trade Unions Objectives Internal External Laws Factors Factors Economy Marketing INTERNAL Factors that influence workforce plans • Corporate objectives: Sales? Growth? Dividend pressures? • Finances – cost of redundancies; cost of more recruitment & training. • Op man needs – can they use more IT? Change in production methods? Could product be outsourced? • Marketing = sales = qty = staff! EXTERNAL Factors that influence workforce plans • Competitors – headhunting your staff? Expanding/Rationalising? Better customer service? • Laws – minimum wage, maximum working hours, equal opportunities. • ICT – new tech = new skills to learn & unemployment • Economy – recession or recovery • TU powers which can ‘protect’ jobs and reduce redundancies. (more on this next week) Whiteboard activity • On one side write • INCREASE • And on the other write • REDUCE NHS Dentist Q’s How will the following situations affect the DEMAND for NHS dentists….. NHS Dentist Q’s Increasing proportion of the elderly in the Increase population? Demand Will this INCREASE or REDUCE the demand for NHS Dentists? NHS Dentist Q’s Improved toothpaste technology Reduces Demand Will this INCREASE or REDUCE the demand for NHS Dentists? NHS Dentist Q’s Better dental treatment techniques Increases Demand Will this INCREASE or REDUCE the demand for NHS Dentists? NHS Dentist Q’s How will the following situations affect the SUPPLY of NHS dentists….. NHS Dentist Q’s Increase in early retirement of dentists Reduces Supply Will this INCREASE or REDUCE the supply of NHS Dentists? NHS Dentist Q’s A fall in the number of graduates in Reduces dentistry Supply Will this INCREASE or REDUCE the supply of NHS Dentists? NHS Dentist Q’s An increase in govt funding to Increases NHS dentists Supply Will this INCREASE or REDUCE the supply of NHS Dentists? In 2008 800,000 fewer patients visited the dentists – fears of dentist shortages… • An electoral news headline! • Regardless of political views… what would you ‘propose’ to do to restore the possible 3m people in the UK who do not have an NHS dentist? • “ANALSYE your proposals for an NHS dentistry workforce plan.” Homework…due in 1 weeks time • Workforce planning – at Cameco • P256/257 Wolinski • Complete Qs 40 marks So what was the link? So what was the link?