Four Functions of Management and Strategic Plan - PDF by evk29649

VIEWS: 69 PAGES: 5

Four Functions of Management and Strategic Plan document sample

More Info
									     The Management Process




             Management
The process of coordinating people and
other resources to achieve the goals of the
organization
Four Kinds of Resources:
 – Material
 – Human
 – Financial
 – Informational




Four Functions of Management
Planning
Organizing
Leading / Motivating
Controlling




                                              1
                  Planning
Establishing goals & deciding how to accomplish
them
Mission Statement:
– Basic Purpose
                    p y
– What makes the company different
Objective
– Specific Statement
– Accomplishments over short time period
Goal
– End result
– 1 – 10 year period




                  Planning
Strategic Plan
  Long-
– Long-term
– Major policy setting & decision making
       y                         p      g
– Set by Board of Directors & Top Managers
– Defines company’s business
Tactical Plan
  Short-
– Short-term
– 1 – 3 year period
– Usually set by lower management




                  Planning
Operational Plan
– Designed to implement tactical plans
Contingency Plan
  Alternative courses of action
– Alt    ti            f ti




                                                  2
              Organizing
Establishing, Maintaining, or Changing a
structure to accomplish the organization’s
goals
Defining & Assigning Tasks
Coordinating people & resources
Usually move into this phase after
– Goals have been established
– Plans have been developed




      Leading / Motivating
Leading
– Influencing people to work toward a common
  goal
Motivating
– Providing reasons for people to work in the
  best interests of the organization
Directing
– Combined process of leading & motivating




              Controlling
Evaluating & regulating ongoing activities
to ensure goals are achieved
Three steps:
  Setting Standards
– S tti St d d
– Measuring Actual Performance
– Taking Corrective Action




                                                3
          Levels of Management
 Top                                         Middle
   –   CEO                                   –    Division Manager
   –   COO                                   –    Department Head
   –   CFO                                   –    Plant Manager
   –   President                             –    Operations Manager
   –   Vice-
       Vice-President                        First-
                                             First-Line
                                             – Office Manager
                                             – Supervisor
                                             – Foreman




                 Areas of Management
                    Specialization
 Financial
 Production
 Marketing
 Human Resources




                 Organizational Chart
                                 Owners/
                               Stockholders/
                               Shareholders


                              Chief Executive
                              Officer (CEO)



                             Board of Directors



                                 President



                                  Senior
                               Vice President


Vice President      Vice President        Vice President    Vice President
   Finance            Production             Marketing     Human Resources




                                                                             4
     Effective Management
Key Managerial Skills    Managerial Roles
– Technical              – Decisional
– Conceptual             – Interpersonal
– Interpersonal          – Informational




                  Leadership
The ability to influence others
Formal vs. Informal
Leadership Styles
– Authoritarian
  Laissez-
– Laissez-Faire
– Democratic




Total Quality Management (TQM)
To be Effective Must Address:
– Customer Service
– Employee Participation
– Strengthening Supplier Partnerships
– Continuous Quality Improvement




                                            5

								
To top