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									            Project Management Methodology
This list of suppliers was pre-qualified for the ICT Management Consultants multi-use list category
                                of Project Management Methodology.

                                    Version 24 – 31 August 2010
                                           Service Type Definition

   Refers to the evaluation, selection, development, and/or implementation of appropriate project
    management methodology, procedures, templates, the associated skill transfer and training.
  Applicants should note the use of industry standards, methodologies and best practice in project
  management. Some commonly referred examples are Prince2 and Project Management Body of
                                      Knowledge (PMBOK).


All supplier information is as provided by the supplier in their application. Accordingly, before relying on information
provided in the ICT MCL, agencies should independently verify its accuracy, currency, completeness and relevance for
     their purposes. Agencies must ensure that any procurement process is undertaken in accordance with agency

In selecting suppliers, agencies may invite all or some of the listed suppliers to submit tenders, provided that the largest
 number of potential suppliers is selected that is consistent with an efficient procurement process. (See Commonwealth
                                              Procurement Guidelines 8.24)

If you have any questions about the multi use list (the List), please call us on 02 6215 2030 or send
us an email

                                                                    Project Management Methodology category,
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Organisation Name @Rossiters Pty Ltd
Trading Name                  @Rossiters Pty Ltd
Contact                       Dr Margaret Rossiter
Address                       20 Caley Crescent
Suburb                        Narrabundah
State                         ACT                 Postcode            2604
Telephone                     0432038666          Facsimile
ABN                           36139382308

Company Background
@Rossiters Pty Ltd is a small, dynamic consulting firm specialising in project and program
management services. We employ only the highest calibre Program and Project Managers. All our
consultants are professional engineers with post graduate qualifications in project and program
management and many years experience in the field. We differentiate on the specialist expertise we
bring to benefits-led project and program delivery. @Rossiters can also provide a qualified MSP
trainer and workplace assessor under the AQTF system. We work with the main-stream best-
practice standards (PMBoK, PRINCE2, P3M3, P3O and MSP), but provide tailored solutions to
meet individual client needs. Our strength is our ability to work with people across disciplines, roles
and hierarchies to support and deliver transformational change. Our consultants have worked with
both government and non-government organisations on the design, development and
implementation of project and programme management frameworks and have a wealth of practical
experience in large public and private programs, including requirements within the DOFD Gateway
Review and Two-Pass Budget processes. Our service capability includes: project, program and
portfolio management services; training and skills transfer; assessment of program and policy
implementation effectiveness; and benefits realisation management.

Company Accreditation (Optional)
@Rossiters commits to quality through: 1. Leveraging industry best practice methodologies
principles and standards: AS/NZS 31000 - Risk Management; MSP, PRINCE2, PMBOK, P3M3,
P3O. 2. Membership of professional bodies: Institute of Engineers Australia (FIEAust), Australian
Institute of Project Management (AIPM). 3. Ongoing investment in the professional development of
our consultants. Our consultants are certified in a range of current methodologies including

Project Management Methodology
@Rossiters has worked with both government and non-government organisations on the design,
development and implementation of project and programme management frameworks. We work
with the main-stream standards (PMBoK, PRINCE2, P3O and MSP) but tailor the solution to the
client's needs, taking into account the project management maturity level, the organisational culture,
and the nature, complexity and risk levels of the projects. The practical experience of @Rossiters
consultants allows them to provide pragmatic, constructive advice on the way forward in all aspects
of framework development and implementation. Skills transfer through tailored training, mentoring
and process and guidance development is integral to our approach. @Rossiters' certified, award
winning instructor has significant experience in the design, development and delivery of tailored
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training and can deliver short-course training or experiential-learning workshops to enhance skills
transfer. An example of this work is the Project Management Method developed for the Australian
Taxation Office, an organisation of over 22,000 staff that was looking to design, develop and
implement an enterprise-wide project approach to its management of change. A core aspect of that
implementation was the delivery of training to over 500 staff. A second example is the design,
development and delivery of a customised two-level project management method for the Murray
Darling Basin Authority, including training in the method to MDBA staff.

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Organisation Name 451 Consulting Pty Ltd
Trading Name
Contact                      Mr Gerard O'Hara
Address                      Level 1, 377 Montague Road
Suburb                       West End
State                        Queensland         Postcode             4101
Telephone                    0732550457         Facsimile            0732550119
ABN                          90079617575

Company Background
Since 2001, 451 Consulting has assisted over 45 government and private sector organisations
become more successful through delivery of 400 assignments. We offer highly responsive and
scalable solutions through our 32 experienced consultants and access to over 80 highly pre-qualified
contractors. Our business and government clients value 451 Consulting as trusted advisors and
capability partners in the formulation and realisation of strategic and operational goals. We provide
management and technology consulting services to Brisbane (headquarters), Sydney, Melbourne,
Canberra, and New Zealand markets. You can be confident in selecting 451 Consulting as over 90%
of the organisations we have partnered with since 2001 have nominated 451 as a preferred partner
when addressing new organisational challenges; a fact that is fully supported by written testimonials
and repeat work. The majority of people in 451 Consulting are long standing members of the
Australian consulting and contracting community, having served with international consulting
organisations and major public and private organisations over many years. 451 offers you a rich
history, deep experience and pragmatic methodology.

Company Accreditation (Optional)
451 Consulting has an outstanding track record of delivery insight, integrity and value on every
client assignment. We have a fully operational quality management system and our high-quality
performance is demonstrated by our appointment to numerous Government and private sector
panels, some of which include: - Department of Defence (Management Consulting Services) -
Department of Public Works (Whole-of-Government Panel for Project Management Coaching,
Training and Mentoring) - Ergon Energy (Six panels across Project Management, Strategic
Consulting and ICT Consulting Services) - Civil Aviation Safety Authority (Aviation Safety
Consultancy MUL Panel) - Queensland Health (ICT Contracting Services, and Internal Audit) -
Suncorp (ICT Contracting and Project Management Resourcing) - Asia Pacific Utilities Group
(Management Consulting Services) - Department of Transport and Main Roads (ICT Consulting
and Contracting Services) - Corporate Services Queensland (PMO Panel) - Queensland Investment
Corporation (Program Health Checks & PMO Review Panels) - Department of Communities and
Disability Services Qld (Project Management Training, Coaching and Mentoring) - Local
Government Association Queensland (Learning and Development, and Business Services
Consulting) - Gold Coast City Council (Training, Organisational Development and People
Management) - City of Townsville (Panel of Providers for Business Management Consultant
Services) - Department of Emergency Services (Internal Audit)

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Project Management Methodology
451 Consulting are thought leaders in project, program and portfolio management. We possess
proprietary Project Management Methodology which fully integrate with Prince2 and other leading
project frameworks. Our Practice Leaders possess certifications in Prince2 / MSP and other best
practice methodologies. Members of 451 Executive Management have presented at major industry
forums, including the Australian Institute of Project Management annual conference and Australian
Institute of Management conferences. The 451 Project Management Methodology is unique in its
highly effective focus on benefits realisation and change management, while also offering
consistent line-of-sight communication. Recent examples include: a) The Council of Mayors (CoM)
is a collective of South-East Queensland’s regional local councils, established to deliver group
benefits to members. CoM engaged 451 to assist with the scope, formation and implementation of
their newly created Project Management Office. 451 developed, delivered and implemented a set of
Prince2 compliant processes, procedures, tools and templates, which were rolled out through CoM,
and later established across parts of a number of local council member environments. b) QIC had a
program and project management office which was not accepted by the business, nor was seen to be
fully effective in assisting program and project managers in delivering outcomes. 451 partnered
with their PMO and commenced with a Diagnostic which created a Roadmap for success. We then
provided methodology, tools and templates to the business, and mentored the key PMO team to
build their capability and ability to succeed.

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Organisation Name Accenture Australia Holdings Pty Ltd
Trading Name                 Accenture
Contact                      Mr Luke Williamson
Address                      Ground Floor, 4 Brindabella Circuit,
Suburb                       Canberra Airport
State                        ACT                 Postcode            2609
Telephone                    262173000           Facsimile           262173001
ABN                          61096995649

Company Background
Accenture is a global management consulting, technology services and outsourcing company.
Combining experience and comprehensive capabilities across all industries and business functions
with extensive research capabilities, Accenture collaborates with clients to help them become high-
performance businesses and governments. With more than 186,000 people in 49 countries, the
company generated net revenues of US$23.39 billion for the fiscal year ended Aug. 31, 2008.
Accenture offers a wide range of management consulting services with specialisations across most
aspects of management and technology consulting, business service delivery and operation. In
addition, Accenture’s comprehensive heritage in systems integration and outsourcing means our
consulting advice is pragmatic, outcomes focused, and mindful of implementation challenges.
Globally Accenture operates with one common brand and business model which allows us to serve
our clients with consistency. In Australia we operate offices in Canberra, Sydney, Melbourne,
Brisbane, Perth and Wollongong. Our clients span a broad range of industries worldwide and
include many of the Fortune Global 100 and Fortune Global 500 companies, and numerous
Government agencies. Many of our top 100 clients have been clients for at least five years.
Accenture’s culture is strongly customer focused, results oriented and guided by our core values of
client value creation, best people, integrity, respect for the individual, one global network and
stewardship. We spend over $300 million pa on training each year and we seek out the best talent
and actively manage the development of our people to retain the best performers.

Company Accreditation (Optional)
Accenture has the following accreditations:
Capability Maturity Model (SW-CMM, CMMI) - Accenture has achieved Level 5 in both SW-
CMM and CMMI in key Delivery Centre Network locations, with 93% of seats being in Level 5
centres. We have global CMMI programs in our Delivery Centres and in all 5 Operating Groups
and have imbedded CMM into Accenture Delivery Methods. Our APIF (Accelerated Process
Improvement Framework) offering helps clients achieve CMMI-based objectives faster.
eServices Capability Model (eSCM) - As founding sponsor and contributing member, Accenture is
partnered with Carnegie Mellon University to create the eSCM. eSCM is a capability model that
addresses the entire outsourcing process (pre-contract, contract execution, and post-contract), with a
focus on building a foundation for sustained improvement of capabilities. Our Bangalore Delivery

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Centre is the first BPO organisation in the world to achieve eSCM-SP certification. We are a
corporate sponsor of eSCM-SP and have imbedded it into Accenture Delivery Methods.
ISO 9001 - We are certified in ISO 9001:2000 across all 5 global Operating Groups, Spain Delivery
Centre and European Service Centre (ESC).

Project Management Methodology
Accenture has considerable skills and experience in the deployment and execution of project
management methodologies, including in a number of important Australian Government projects.
Our methodology for Project Management (part of the Accenture Delivery Methods) delivers the
processes, tools, techniques and templates to effectively plan, manage and deliver complex projects
in balancing the completing challenges of Scope, Quality, Effort, Risk and Timing, (SQERT). This
methodology supports the Project Management Institute (PMI) standards document and A Guide to
the Project Management Body of Knowledge (PMBOK Guide); both of which are globally
recognised standard for managing projects. We can adapt our approach as needed to align with the
project management methods or terminology of our clients.
Project Management is generally a part of our core responsibilities on all of our engagements. We
play both active roles in leading projects, and “coaching” or skills transfer roles in acting as joint
project manager with a client project manager.
Accenture, through our subsidiary Avanade, has also invested in Prince2 certification for many of
our project managers. Prince2 Practitioner certification is part of the certification program for
Avanade Project Managers
Some recent examples include:
a. Australian Tax Office: We are utilising the SQERT method in planning, managing and delivering
a large and complex Change program.
b. Australian Customs: As part of our Integrated Intelligence Environment project with Customs,
Accenture is working with Prince2 methodology and has successfully linked this to the Accenture
methodology for Packaged Systems Implementation.

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Organisation Name Ajilon
Trading Name
Contact                       Mr Stephen Liston
Address                       Suite 13, 3-5 Phipps Close
Suburb                        Deakin
State                         ACT                 Postcode            2600
Telephone                     61031803            Facsimile           62603701
ABN                           25076517354

Company Background
Ajilon is one of the largest independent management consulting and systems delivery companies in
Australia with over 500 consultants across the country. Ajilon has been successfully delivering
hands-on services to Australian and international businesses for over a decade. We have deep
expertise in Management Consulting in ‘hands-on’ change management, leadership and
organisational development, Corporate Governance, Project Management, PMO creation and
management, Project Remediation, Risk Analysis and Management and DR Planning, Benefits
Realisation, Business Analysis and BPO, combined with strong partnering capability. Our client list
includes a wide range of blue chip companies and industry leaders, who value us because we work
as part of their team - helping to achieve business outcomes together. Our success is reflected in our
long term business partnerships with many leading organisations including BHP Billiton, Telstra,
NSW Department of Lands, HBF Health Funds, HBOS Australia, GE, Telstra and Federal and State
Government agencies. Ajilon and our consultants take a longer term view and we stand by the
services that we deliver. In fact, one of Ajilon’s strategies is to forge strong relationships with
relatively few clients, serving those clients very well
Ajilon and our consultants take a longer term view and we stand by the services that we deliver. In
fact, one of Ajilon’s strategies is to forge strong relationships with relatively few clients, serving
those clients very well.

Company Accreditation (Optional)
At Ajilon, we operate within an ISO9001 quality system and in the areas of financial compliance
must also comply with the Sarbanes Oxley accounting standards. We are members of AIM, the
AIPM and the AIIA. Over 70% of our consultants are trained in Prince2 as part of our on-going
training program. As well as having expertise in industry standards and methodologies such as
ITIL, Prince2, and RUP, Ajilon has developed a tried and tested suite of scalable methodologies
that provides flexibility and is suitable for any project. Ajilon’s Diamond methodology supports the
full scope of services that we offer and provides a mechanism for measuring the resulting
organisational benefits.

Project Management Methodology
Ajilon operates within an ISO9001 quality system. We are members of AIM, the AIPM and the
AIIA. Over 70% of our consultants are trained in Prince2 as part of our on-going training program.
Many are also accredited under the PMI. As well as having expertise in industry standards and
                                                         Project Management Methodology category,
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methodologies such as ITIL, Prince2, and RUP, Ajilon has developed a tried and tested suite of
scalable methodologies that provides flexibility and is suitable for any project. Ajilon’s Diamond
methodology supports the full scope of services that we offer and provides a mechanism for
measuring the resulting organisational benefits. This methodology provides a standard framework
to ensure that projects are conducted in a disciplined manner, are well managed, are conducive to
the production of quality deliverables and are completed on time and on budget. The benefits of this
framework include: - An increased level of project management focus; Guidance to both new and
experienced project managers; Reduced administrative effort, through the use of standard templates,
samples and procedures; and A common level of understanding of project management
terminology, project roles and individual responsibilities Ajilon provides Project Management
consulting as well as Project Management training and skills development. The WA Department of
the Premier and Cabinet is the lead agency for the implementation of a number of reforms across
the WA government sector, including the Shared Corporate Services program. Ajilon established
the Project Service Centre, along with Ajilon’s project management methodology and toolset. Some
of the Ajilon tools adopted by the project include project statements, project status reports;
dashboards, change control templates and processes, resource plans, risk assessment tools and risk
management plans, issue logs and program schedules. Ajilon is currently working to provide
Project management mentoring for the Australian Securities and Investment Corporation (ASIC) for
a number of high profile ICT projects they are undertaking.

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Organisation Name Anabelle Bits Pty Ltd
Trading Name                 ASI Solutions Pty Ltd
Contact                      Mr Darryl Maloney
Address                      Unit 4, Block A, Trevor Pearcey House Traeger Court, 4/28 Thynee
Suburb                       Bruce
State                        ACT                Postcode            2617
Telephone                    262516499          Facsimile           262519477
ABN                          40068649972

Company Background
About ASI Solutions: An Overview Anabelle Bits Pty Ltd, a privately owned Australian company
(ACN 068 649 972,) trading as ASI Solutions. Since its foundation in 1985, the Company has
grown to become one of Australia’s leading ICT companies currently employing approximately 185
staff Australia wide. ASI Solutions’ customer base varies in scope from Federal and State
Government Agencies to the SME market. Some of our major customers include: Department of
Defence, the Education sector, utilities, Police Forces, Telstra and major commercial franchises. In
a market of increasing complexity, ASI Solutions has the ability to blend both technical expertise
and business understanding into a unique and exclusive offering to its clients. This is achieved by
committing and supplying solutions with the flexibility and foresight which ensures we are one step
ahead of the competition. Planning, combined with a structured approach to management and
deployment, supports our model. This will help any client with forecasting its needs and with
developing its technology plans to align and integrate them with business goals and objectives. Our
strengths reside in Strategic Consulting - Service Management - Security Consulting (IRAP etc) -
Resumption Strategies - Solution Design & Implementation - Hardware supply

Company Accreditation (Optional)
AASI Response ASI Solutions is proudly an AS9001:2000 Quality Assured Company and operates
within the ITIL Framework for its service delivery. ASI Solution’s activities comply, with the
requirements of the Commonwealth Protective Security Manual (PSM), the Australian
Communications Electronic Security Instructions 33 (ACSI-33) and relevant Australian standards.
The compliance framework for ASI Solution’s IT security is the Information Security Management
ISO/IEC 17799:2001 against which the ASI Solutions undertakes regular Threat Risk Assessments

Project Management Methodology
ASI Response ASI Solutions understands that a sound project management methodology is pivotal
to the ongoing success or failure of projects. ASI Solutions has its own preferred methodology
which is based on PRINCE2. ASI Solutions will identify the maturity capability and business
targets in an organisation and provide a framework which accommodates the effective
communication about project progress, processes, issues, and risks. It will provide a basis for
managing the resources. Any methodology will address governance to establish roles, and
responsibilities of stakeholders in each of the distinct project phases. PMO will assist in the
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construction of a business case for all projects, and will therefore ensure that those benefits are
clearly defined and once delivered that they are tangible, traceable, and maintainable. Security is
taken into account with the development of any framework, and ASI Solutions project consultants
are well versed in the PSM, ACSI33, AS/NZS 3931:1998 AS/NZS 17799:2006 ASI Solutions staff
have been pivotal in setting up of a program office and the required governance for the transition of
DITR to a new outsourcer, as well as re-invigorating the ICT project office through a governance
review for the managed service provider to the Department of Finance.

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Organisation Name Aperium Pty Ltd
Trading Name                 Aperium Pty Ltd
Contact                      Mr Michael Holzer
Address                      Level 27, 101 Collins Street
Suburb                       Melbourne
State                        VIC                 Postcode            3000
Telephone                    0396539692          Facsimile           0396539307
ABN                          20097664018

Company Background
Aperium is an independent management consultancy group. Aperium was founded in the year 2000
and subsequently incorporated in 2001, with the view that prevailing consultancy models could no
longer meet the client need for demonstrably independent advice. Aperium positions its consultancy
services exclusively to encompass the development of strategic and operational business plans that
are effective and efficient, by the alignment of identified objectives with proven technological
capabilities to create implementation roadmaps at enterprise, business unit and technology levels.
We regularly have followed this by the provision of subsequent program and project management
direction to assure the best possible implementation process. Aperium employs and deploys only
most senior and experienced personnel, adhering rigidly to the principle that the level of service we
provide to our clients will be of a consistently high degree of excellence. Our consultants have, on
average, 15 years experience designing or managing major and large scale projects and programs
Aperium values highly, and vigilantly maintains its independence in its selection of technology
providers to avoid compromise in service delivery. Over the past 10 years Aperium’s innovative
approach has enabled many successful programs and projects working alongside both private and
government organisations throughout Australia.

Company Accreditation (Optional)
Aperium services are performed in compliance with ISO 9001:2000.
Additionally, we draw upon the standards that are applicable to our services and the requirements of
the client. We have adopted a series of elements from ISO 9001:2000 to utilise in our Quality
Management Process.
The Aperium Approach has been developed, to enhance the capability of meeting the quality
outcome of our client, this approach draws upon the tools of the appropriate industry bodies such
Strategic Planning Category, Version 18, February 2010 as; the Australian Institute of Project
Management, the Office of Government Commerce (UK) and the global Project Management
In each assignment the Aperium Approach is used to maintain compliance with the appropriate
client nominated standard and that of ISO 9001:2000.
Applicable Standards that form the foundation of our approach:
Office of Government Commerce (UK) – Managing Successful Programs

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Office of Government Commerce (UK) – Project Management Method, PRINCE2
Project Management Institute – The Standard for Program Management
Project Management Institute – PMBoK Guide, Third Edition
AS8015 – Corporate Governance of Information and Communication Technology
Preferred Supplier Panels include: Defence (DMOSS, LISTSS, Financial Systems), DHS(ICT
Consulting Services), FaCSIA (ICT Services) and Victorian Whole of Goverment eServices Panel.

Project Management Methodology
Aperium’s deployment and execution of Project Management Methodologies are carried out in
alignment with clients’s existing corporate governance guidelines and best practices. Our
methodology for Project Management, the Aperium Approach, enables and defines templates,
guidelines and processes covering the full spectrum of Project Management including Quality
Control and Assurance, Risk Management, Planning, Procurement, and Contract and Commercial
Management. Aperium’s Project Management Model recognizes, and is adaptable to the changing
and agile business environment that projects now exist and operate in, and the subsequent
requirements of our clients. The Aperium Project Model draws upon, and is supported by PRINCE2
and PMBoK, both of which are globally recognized standards for managing projects.
Aperium’s experience in Project Management Methodology includes the establishment of the
SPACe Project Governance Toolkit for Mondial Assistance Group (France), who required the a
project methodology comprising all templates, processes and presentations defining guidelines (ie.
Organization, technical recommendations, training) required for the global systems integration
project rollout across 18 business units. This ‘tool kit’ was later used as the benchmark for future
programs within the organization.
Sensis – Leda Fraud Detection. Aperium provided the Project Management services and
recommended methodology for the Fraud Detection Solution, implemented over their new online
auction portal. Prior to project initiation, the consultant was required to review, and provide
recommendation to the Governance Board and QA Manager, the appropriate project methodology,
with a strict deadline being a critical factor in the projects’ successful delivery. The project was
successfully carried out and implemented with the required time frame.

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Organisation Name Apis Group Pty Ltd
Trading Name
Contact                      Mr Grant Doran
Address                      4/18 Bentham Street
Suburb                       Yarralumla
State                        ACT                 Postcode             2600
Telephone                    62060000            Facsimile            62325577
ABN                          91125472899

Company Background
Apis Group is a Small to Medium Enterprise specialising in the provision of high-quality,
professional business services to Government, leveraging a foundation of core management
capabilities. We have access to a range of consultants and contractors who have formal
accreditation in project management and/or an extensive track record in managing and
implementing projects.
Apis has demonstrated flexibility and adaptability in working with a variety of cultures,
methodologies and service delivery frameworks. Our success demonstrates our ability and
willingness to use and/or adapt client processes and reporting mechanisms.
Apis is experienced in guiding and informing organisational improvement through technology, and
is adept at tailoring leading practice methodologies to the specific needs of client organisations. We
emphasise the importance of understanding an organisation’s business and cultural drivers before
investing effort in developing and implementing an appropriate solution.
Apis offers more than a predefined number of consultants – we offer a capability that provides the
following benefits:
- Access to a broader range of expertise, as and when required;
- Flexibility and responsiveness;
- Quality outcomes through Apis’ peer review system;
- Surge capacity during periods of demanding or conflicting task priorities; and
- Built-in redundancy to ensure seamless delivery of service.

Company Accreditation (Optional)
Apis sits on over 40 Government panels, including:
- Australian Communications and Media Authority – provision of IT consultancy services;
- Centrelink and Medicare – ICT contractor services;
- Department of Families, Housing, Community Services and Indigenous Affairs – IT contractors
- Australian Customs Service – ICT Market Testing;
- Australian Customs Service – Consultancy and business services;

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- Australian Customs Service – ICT contract personnel and related services;
- Australian Public Service Commission – Leadership, learning and development provider;
- Australian Taxation Office – Design and strategy services;
- Austrade – Information management and knowledge management;
- Austrade – IT consulting and solution services;
- Department of Foreign Affairs and Trade and Austrade – Management and professional skills
- Department of Broadband, Communications and the Digital Economy – Corporate governance
- Department of Human Services – ICT management consultancy services;
- Department of Health and Ageing – Organisational design, change management and facilitation
- Department of Health and Ageing – Panel to provide consultancy services 2007-09; and
- Department of Veteran Affairs – Provision of design and strategy services under a parallel

Project Management Methodology
Apis consultants are well-qualified and experienced in a range of industry standard project
management methodologies, including PMBOK and PRINCE2, are providers of project
management training and qualification assessments and enjoy close links to the Australian Institute
of Project Management. Rather than provide a capability based on a single methodology, Apis
offers clients project management frameworks specifically designed to suit their individual needs,
requirements and operating environment and leveraging off our broad experience delivering
services to government agencies.
The Australian Quarantine and Inspection Service engaged Apis to deliver an introductory project
management course that provided personnel the fundamentals of planning and managing projects,
and to participate as a member of a project steering committee or team. Apis developed and
delivered training tailored to the AQIS environment that drew on Apis’ practical experience
combined with the PMBOK methodology and was delivered as structured theory lessons supported
by individual and group activities drawing on AQIS experiences for context and relevance.
The Department of Defence engaged Apis to develop a customised ‘light’ project management
methodology, governance arrangements, a project management handbook and accredited training
for a broad spectrum of project types. Drawing from its experience across a broad range of
methodologies, Apis developed a handbook articulating the project management lifecycle, activities
and rationale, and offering suggestions for tailoring the processes along with standardised
terminology applicable to project, system engineering and software development domains.
Accredited training to the Australian Quality Framework, Level 5 (Diploma of Project
Management) standard was then delivered.

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Organisation Name Ascent Consulting Pty Ltd
Trading Name
Contact                      Mr Greg Mills
Address                      PO Box 9091
Suburb                       Deakin
State                        ACT                 Postcode             2600
Telephone                    262853410           Facsimile            262853413
ABN                          42107578996

Company Background
Ascent Consulting works with clients to develop ICT strategies and resolve strategic ICT issues
related to changes in policies, organisational priorities and customer requirements as well as
technology innovation. Many ICT changes impact on multiple functions across a business unit or
entire organisation. Ascent consultants draw on pragmatic experience, enterprise-wide thinking and
proven methodologies to develop strategies and solutions that can ensure successful implementation
in the client environment.
Ascent is comprised of senior consultants who work with a network of similarly qualified
colleagues on when their specialised resources are needed. It is Ascent's practice to recruit senior
people with a track record of success within industry and government.
The advice we offer our clients is always completely independent of any commercial interests. We
do not have any affiliations with vendors of products or services.
Since our establishment in 2004, we have successfully completed assignments for the Health
Insurance Commission, Departments of Health and Ageing, Education, Science and Training,
Transport and Regional Services, Employment and Workplace Relations, the Child Support
Agency, Singtel Optus and Telstra.

Company Accreditation (Optional)

Project Management Methodology
When the Department of Health and Ageing initiated the HealthConnect program, an anticipated
billion dollar program introducing electronic health records, a significant increase in project
management skills was needed. A project methodology was developed by Ascent, drawing from
the Tasmanian Government Project Management Methodology. The Model was tailored to the
needs of the needs of the HealthConnect program and the Australian Government. Once the
methodology was agreed, training and documentation were provided to all key staff.
To meet the needs of CSA’s Change Program, Ascent Consulting adapted the Tasmanian
Government Project Management Methodology Version 6 with some concepts of Prince2 utilised.

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CSA’s Project Management Maturity was not high and the methodology needed to be workable in
that environment. Special efforts were required to bolster the risk management processes.

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Organisation Name Aspect Process Services Pty Ltd
Trading Name                Redline Consulting
Contact                     Ms Cecilia Ridgley
Address                     PO Box 132
Suburb                      Bungendore
State                       NSW                Postcode            2621
Telephone                   414992817          Facsimile
ABN                         28102238442

Company Background
Redline Consulting delivers IT Strategy, Portfolio and Project Management, and Solutions Design
to Australian Government Departments and Agencies. With over 13 years experience in
Government and Industry, Redline's principal - Cecilia Ridgley - has successfully delivered a
number of high profile projects and enterprise strategies for large Government IT systems and
business programs. Cecilia’s work enables executives and IT managers to progress their business
vision through developing an enterprise approach. Cecilia’s knowledge and experience lie in
enterprise and information architecture and organisational modelling, program management, risk
management, business and IT analysis and transformation, security and assurance, and the decision-
making process. As a leader in her field professionally and academically, Cecilia's strong values
and depth of pragmatic knowledge offer an exceptional advisory value proposition for your
executive team.

Company Accreditation (Optional)
Ms Ridgley holds the following qualifications adn accrediation: Practicing Computing Professional,
Member of Australian Computer Society (MACS, PCP), Member of the Institute of Public
Administration Australia, Member of the Australian Institute of Management, Bachelor of Arts,
Information Systems – UNSW 1994, Graduate Diploma, Information Science– UNSW 2000, PhD
Information Systems – UNSW - Current, Graduate Certificate in University Learning and Teaching
– UNSW - 2006

Project Management Methodology
Redline Consulting has experience in a range of project methodologies from Prince2 through to
Agile methodologies. Redline Consulting’s Cecilia Ridgley used an adapted Prince2 methodology
for the DMO’s SDSS eBusiness project and developed a range of start-up documentation for this
project including plans, schedules, capability statements etc. We used an agile based methodology
in the IP Australia B2B Project which was developed in conjunction with users. We used an MSP
based methodology for the development of the Access Card Program.
Although experienced and knowledgeable in a range of project methodologies, Redline Consulting
is not proscriptive regarding the use of any particular methodology and prefers to manage and
govern projects based on principals and practiced frameworks such as PMBOK, that are specifically
tailored and relevant to the project at hand

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Organisation Name Aurecon Australia Pty Ltd
Trading Name
Contact                       Mr Grahame Butler
Address                       Postal: GPO Box 320
Suburb                        Canberra City
State                         ACT                 Postcode            2601
Telephone                     261120100           Facsimile           261120153
ABN                           54005139873

Company Background
Connell Wagner’s (Aurecon's) historical core business has been engineering and project
management consultancy services, however over the last decade we have diversified to become a
first class multi-discipline consulting firm, including a well established ICT specialist service. Our
company is committed to utilising their wealth of engineering PM experience to enhance the
services they offer in every market segment, particularly within the highly dynamic ICT Project
Management domain. Through our growth and experience, Connell Wagner is now recognised as
one of Australia’s largest multi-disciplinary management, services, engineering and consulting
companies. We have provided innovative and independent professional services to satisfied clients
in Defence, Government and Industry for over 70 years. We have a strong financial standing with
no commercial, technical or financial capacity issues that could materially affect our ability to
perform our obligations under any resultant contractual engagement.

Company Accreditation (Optional)
Connell Wagner’s (Aurecon's)project management systems are formally encompassed within the
Connell Wagner Operational System. The Operational System details the standards Connell Wagner
staff must follow and contains a number of procedural manuals covering:
- Project Control and Risk Management
- Support Services
- Systems Management
Connell Wagner’s Operations System is underpinned by our Certificate of Registration of AS/NZS
ISO 9001/2000 compliance.

Project Management Methodology
Connell Wagner has 160+ project managers across all states that are PRINCE2 qualified to a
minimum of Foundation Level. Connell Wager project managers are required to satisfy the entry
requirements and become members of the Australian Institute of Project Management. PRINCE2 is
the project management methodology of choice at Connell Wagner. Connell Wagner project
managers have implemented PRINCE2 by establishing customised templates, implementing work
instructions and providing training to other project managers. At a Geelong software house,
PRINCE2 became the de-facto project management framework for both implementations and
application development following work by a Connell Wagner project manager. It was used
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successfully on all in-house and external projects with great success. During an engagement at a
regional NSW University, the project manager was asked by the customer to implement PRINCE2
into their organisation. This was achieved using the same techniques, with the same success. The
use of product based planning proved extremely successful. However, this is not always the case
and the methodology should be tailored accordingly. On the DFMS Gateway Project, for
Department of Defence, Connell Wagner was instrumental in the project’s success by establishing a
tailored version of PRINCE2. In this instance, Connell Wagner was engaged as the project
manager and it was their experience and skill in using PRINCE2 that ensured the project’s success.
Connell Wagner project managers are experienced in planning, scheduling, control, economics
(including Sarbanes-Oxley compliance), reporting, risk, and issues management. Project managers
are advanced users of Microsoft Project and Primavera.

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Organisation Name Barton Institute of Management
Trading Name
Contact                       Mr Paul Remy-Maillet
Address                       Level 1, The Realm, 18 National Cct
Suburb                        Barton
State                         ACT                 Postcode           2600
Telephone                     261983296           Facsimile          261983297
ABN                           13125514114

Company Background
Company has core staff and staff available (or partner) for specific contract opportunities. Primary
skill sets are in:
project management
program management
business analysis
systems analysis and design (including application development)

Company Accreditation (Optional)

Project Management Methodology
Core staff are accredited with one or all of the following:
Prince2 Practitioner (OGC)
Prince2 Foundation (OGC)
Staff from the company gained experience being the principle PM for: Using the Prince2
methodology Project A.
Staff assisted in the training within the Department of Defence of Prince2 methodology framework
and the developed templates to support the custom requirements for ICT delivery. Further,
customization or enhancements to the project management methodology documentation for the area
was produced to increase the efficiency in reporting requirements and internal business process
flow. Updates to the templates have been utilized on subsequent projects and has highlighted the
possible impacts on business outcomes.
Staff from the company gained experience being the principle PM for: Training – Project B –
Within the Department of Defence, staff has assisted by bridging the knowledge gap between
Prince 2 methodology and accepted practice outlined within the PMBOK and PMI and industry
practice. The implementation of this has been within permanent project support staff or project
managers. Discussion, white board sessions and process flow diagramming has focused on how the
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three are similar and where they differ. How each can be integrated and where one or the other can
replace the other methodology or approach to managing projects.

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Organisation Name BearingPoint Pty Ltd
Trading Name                 BearingPoint Pty Ltd
Contact                      Mr Gideon Lupton
Address                      Level 17, 99 Walker Street
Suburb                       North Sydney
State                        NSW                 Postcode            2060
Telephone                    0289136600          Facsimile           0289136700
ABN                          38137030801

Company Background
BearingPoint is an Australian provider of management and technology consulting services, with
offices in Sydney and Melbourne. Our professionals are recognised leaders in delivering large scale
business transformation, strategic planning, enterprise resource planning system, case management,
information management, business intelligence and reporting, to clients in private sectors, federal,
state and local government agencies. Such projects are supported with our strong capabilities in
business analysis, system integration, and project and program management. With more than 100
people, BearingPoint’s experienced team of management and technology consultants has built a
reputation for knowing what it takes to help businesses achieve their goals. Our practical and direct
approach to problem solving is always driven by the needs and timetables of our clients. Our
strength is our people - experienced, committed and ingenious - who understand the particular
needs of our clients. From strategy through execution, we help clients make the right decisions and
work closely with them to achieve sustainable success. Our core values are Visionary, Respect,
Integrity, Accountability and Collaborative which we strive to achieve within our organisation and
with our clients. These values reflect the importance we place on how we conduct ourselves in our
daily interactions with our colleagues and clients.

Company Accreditation (Optional)
a. BearingPoint is a certified alliance partner of SAP and Oracle. We have achieved these results
due to our significant investment in our people, tools, and vendor relationships. Our access, as an
Alliance partner, to people and information within the SAP development and support organisations
is a significant benefit to us and our clients. b. BearingPoint is a member of IBM Partner World.
BearingPoint was awarded "IBM System Integrator of the year" for Asia Pacific in 2008. c.
BearingPoint has a very strong capability in ERP implementations, as well as program
management, enterprise search, data management, change management, training and deployment.
We have received multiple awards of excellence from SAP, some in relation to our work in NSW
Government. d. BearingPoint has a strong focus on managing quality and risk from its roots as part
of a management and technology consulting organisation. Our Quality and Risk Management
system provides a pragmatic and collaborative approach to maintaining and improving the quality
of our service to our clients, and covers the entire engagement lifecycle from when the opportunity
is first identified, through to the project completion. e. BearingPoint has consultants who have
experience in projects adopting PMBOK and PRINCE2 Project Management Methodology.

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Project Management Methodology
Our Enterprise Program and Project Management offering helps clients reduce the risk of project
failure, effectively prioritise program initiatives, optimise internal resources, deliver on stakeholder
expectations, and improve return on investment. We do this by integrating the disciplines of project
management such as planning, risk, resource, stakeholder expectations with change, quality, and
knowledge management. We have standard tools, templates, process, and procedures that are
reusable to get the project quickly off the ground, but at the same time customisable to our clients’
needs. In Change Management, we help establish organisational preparedness, acceptance, and
knowledge and skill retention, including training and communications. For Quality Management,
we establish, implement, communicate, and support project quality practices based on the Client’s
business requirements. Underpinning BearingPoint's PM methodology is our team of seasoned
Project Management professionals. Some recent examples: a. Bendigo Bank – We assisted the
Client in implementing their CRM Siebel solution. The team comprised about 40 personnel and was
approximately a 50/50 BearingPoint and client blended team. BearingPoint provided the project
manager and most team lead roles and was responsible for schedule management, quality and
overall project completion. b. AAPT – the Client embarked on a business transformation program
replacing their billing support system. BearingPoint was engaged to carry out the design,
implementation, and program management works. We established the project governance model,
processes, and structures to streamline the project execution and achieve the business vision. The
Program was completed successfully on time, within budget and delivered a highly effective
business solution.

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Organisation Name Capstone Asia Pacific P/L
Trading Name
Contact                      Mr Sean Collender
Address                      Level 57 MLC Building, 19-29 Martin Place
Suburb                       Sydney
State                        NSW                 Postcode            2000
Telephone                    292386862           Facsimile           292386863
ABN                          71118522508

Company Background
Capstone Asia Pacific is a boutique risk management and consulting company that provides quality
ICT services to a broad range of leading government agencies and companies. We deliver a range
of reviews of ICT governance, maturity, program/project portfolio management, individual program
risk management and post implementation review services. Our skills and professionalism are on
par with the largest Chartered Accounting and consulting firms. However, our compact size
enables us to provide highly qualified and experienced people as part of our service offering,
delivering significant value for money without sacrificing quality.

Company Accreditation (Optional)

Project Management Methodology
We deliver project management services to all aspects of project management. Our methodology is
based on the PMI and the Project Management Body of Knowledge (PMBOK). We have detailed
work programs, project plans and templates to cover all aspects of the program/project management
activities. We have delivered a number of complex programs utilising project management
methodologies, two examples are provided below.
Program managed the delivery of the Sarbanes-Oxley project at Indosat, the second largest
telecommunications company in Indonesia (20M customers). Project management methodology
based on PMI and PMBOK was implemented, with supporting tools and templates. The program of
work including review, documentation and assessment of over 3,000 business processes with a team
of 60 consultants over a 2 year period. The included the establishment of a PMO to provide
program management oversight, methodology, training, tools, and quality assurance. The project
was delivered successfully
Project director for a SAP Payroll re-implementation project for a Telstra subsidiary. The original
SAP Payroll project was not successful and required a second project to reengineer the systems,
reporting and business processes of the payroll operations for over 4,600 personnel. The project
involved a complete re-engineering of the payroll operations to improve information integrity,
process efficiencies, and the control environment, over a six month period. Project management
methodology based on PMI and PMBOK was implemented and the project was successfully

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Organisation Name Clarity Consulting Group Australia Pty Ltd
Trading Name                Clarity Consulting Group Australia Pty Ltd
Contact                     Mr Brett Stirrat
Address                     Level 2, 420 St Kilda Road
Suburb                      Melbourne
State                       Victoria           Postcode            3004
Telephone                   0396863500         Facsimile           0396878080
ABN                         32114379636

Company Background
Clarity Consulting Group Australia (Clarity) is an SAP consulting organisation specialising in the
deployment and optimisation of SAP application solutions. We focus on the delivery of enhanced
business performance through the introduction of cost effective information technologies as an
enabler of process improvement and competitive advantage. We leverage proven methods and
extensive implementation expertise to facilitate the delivery of application solutions utilising
standard SAP functionality. Our approach is to partner with our clients to guide implementation
activities in order to deploy business-focused outcomes – integrating people, processes and
technology. With our expertise across various SAP solutions we can identify and promote those
conditions that predispose success - enhancing the value and the return of your SAP investment. We
provide a full range of services in the area of SAP implementations ranging from project
management, architecture, and systems integration through to design and development, deployment
and support services. We take responsibility and accountability for the delivery of end-to-end
solutions that integrate business processes across heterogeneous landscapes and extend to business
partners, suppliers and customers.

Company Accreditation (Optional)
As both an SAP Services Partner and an SAP Channel Partner, Clarity provides support services to
both enterprise and midsized companies. These support services are certified by SAP to ensure
compliance with best practices. Key certification requirements include: •Clearly defined Support
structure and organisation •Proven support processes with accompanying documentation •Robust
support service infrastructure •Service level management •Certified support consultants
•Continuous review and improvement Life Sciences Supplier Certification Clarity has been
independently certified by Synertec to conduct SAP ERP implementations within the life sciences
industry, which is heavily regulated by both local (TGA) and overseas based Drug Administration
agencies (e.g. FDA). The certification process examined Clarity’s implementation processes and
tools to ensure that they complied with industry standards, protocols and GxP processes.

Project Management Methodology
Clarity utilises the SAP ASAP Focus methodology, which has been enhanced by Clarity’s own
implementation experience and intellectual property. The SAP ASAP Focus is specifically designed
for safe, predictable, and affordable implementations of template solutions such as SAP Best
Practices offerings and packaged industry solutions. The SAP ASAP Focus methodology, unlike
traditional approaches to IT implementations with exhaustive as-is and to-be studies and a generous
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timeline, delivers an approach premised on the implementation of a template solution. The template
is used to ascertain the functional gaps against the target business requirements, which in
conjunction with organisational change management and data migration activities are the focus of
subsequent project phases. The SAP ASAP Focus methodology comprises four key phases: Project
Preparation (Project Startup & Delta Requirements), Realisation, Final Preparation and Go-Live &
Support. Each of these phases is broken down into several sub-components, which in turn comprise
discrete activities. The project management methodology also ensures formal documentation
through all phases, including customer sign-off of appropriate deliverables. At Clarity we work
closely with our clients assisting them to gain the benefit of this methodology and the flow-on
business benefit gained in the efficient deployment of their SAP solution.
Two recent examples of Clarity delivering Project Management Methodology are Powercor, which
our Project Manager won SAP's PM of the year from the clients nomination, and Lease Plan which
was a very large and complex project we were brought in to help them complete

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Organisation Name Communications, Design Management Pty
Trading Name
Contact                     Mr David Waddell
Address                     Level 1, Building 1, 169 Gladstone Street
Suburb                      Fyshwick
State                       ACT                Postcode            2609
Telephone                   262692204          Facsimile           262825756
ABN                         15053788720

Company Background
CDM is an ISO9001 accredited professional service company with a proven track record in the
delivery of innovative Information Communications Technology (ICT) projects and solutions,
professional services and technical expertise in the areas of ICT Project Management, Network
Design and Systems Integration.
Established in 1991, CDM is an Australian owned Small to Medium Enterprise (SME) with offices
in Sydney, Canberra, Melbourne and Brisbane.
Customer satisfaction is central to CDM’s operating philosophy, with 80% of our business resulting
from repeat clients.
CDM specialises in analysing, planning, designing and implementing ICT solutions for Corporate
Enterprises and Government bodies. CDM’s clients include:
- The Department of Defence
- Attorney-General’s Department
- Attorney-Generals Department D Branch
- Australian Customs Service
- Department of Finance and Administration
- Australian Trade Commission
- Department of Transport & Regional Services
A pool of approximately 140 Project Management and Technical staff can be drawn on for any
given project. All hold relevant Project Management (eg PRINCE2 and MAIPM) or Technical (eg
MSP and CCNA) qualifications, are security cleared (up to TSNV) and have at least 5 years of
experience in ICT Environments.

Company Accreditation (Optional)
CDM’s company accreditations include:
- AS/ANZ ISO 9001:2000
- Australian Institute of Project Management (AIPM)
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- Project Management Body of Knowledge (PMBOK)
- UK Office of Government Computing’s Projects in Controlled Environments (PRINCE2)
- Information Technology Infrastructure Library (ITIL)
- Australian Telecom Users Group (ATUG)
- Australian IT&T Security Forum (AITSF)
- Australian Business Limited
- BICSI certified.
- Defence Industry Security Program (DISIP) member; CDM complies with Defence Security
requirements and arrangements.
- Intelligent Transport Systems Australia (ITS Australia) member; ITS Australia is Australia’s only
organisation focused on facilitating the development and deployment of advanced technologies
across all modes of transport; air, sea, road and rail.
- Microsoft Gold partner
- Technology partners (eg Juniper, Cisco, 3COM, Citrix, Molex, Microsoft, Novel, Siemens, AMP
Netconnect, et al)

Project Management Methodology
CDM’s Project Management services are governed and managed in-line with a defined,
standardised, and consistent ISO9001 certified Project Management Methodology (PMM). This
enables projects to be controlled from Canberra, Sydney, Melbourne and/or Brisbane seamlessly to
manage peak loads and surge requirements.
Our PMM also enables us to support Federal government departments, which have project
requirements all over Australia.
CDM’s PMM is consistent with PMBOK, and is structured to be scalable and adaptable to projects
of any size and to interface neatly with the functionality of other methodologies, such as the
CDM’ PMM is incorporated into our ISO 9001 certified Business Management System. This
methodology incorporates other International and Australian standards, including:
- Risk Management (AS/NZS 4360:2004);
- Complaints Handling (AS 4269);
- Quality of Service (AS/NZS 3906);
- Corporate Governance of Information and Communications Technology (AS 8015);
- Customer Satisfaction Measurement (HB 251); and
- Occupational Health and Safety Management Systems (AS/NZS 4801).

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Organisation Name Connexxion Pty Ltd
Trading Name                 Connexxion Business Solutions
Contact                      Miss Donna Reynolds
Address                      GPO Box 1143
Suburb                       Canberra
State                        ACT                Postcode             2601
Telephone                    0262626288         Facsimile            0262629530
ABN                          80105196423

Company Background
Connexxion provides end-to-end corporate solutions from its head office in Canberra and satellite
offices in Melbourne and Brisbane. The company was established in the 1980s and has been
working closely with our clients to develop core business systems. We are known for high quality
service provision built on integrity and objectivity, and for providing an independent opinion in
complex situations.
The rebranding to Connexxion Pty Ltd in July 2009 has strengthened our position in the
marketplace by consolidating our business focus and strengthening our partnering philosophy that
underpins the company’s client relationship model. Our service offerings and development
philosophies were re-aligned to better meet the changing business needs of our clients.
Connexxion’s objective is to provide our Government clients with efficient, relevant, and cost-
effective solutions that meet today’s ever-growing legislative reporting requirements. This has seen
us expand into a national service provider connected to a network of international partners such as
Microsoft, Oracle, Compuware and Agresso.
Your solution is delivered by a team of over 70 experienced consultants who you will find
approachable and focussed. Our clients tell us that our consultants are easy to work with and have a
genuine partnership mind-set. They see the benefits of our approach and have achieved effective
outcomes by partnering with us. We encourage our clients to embed their resources into our project
teams so they can learn to support their own products as part of operational handover in a live
business environment as one of our underpinning business philosophies is knowledge transfer

Company Accreditation (Optional)
TThe company and our consultants hold a range of independent certifications that demonstrate our
commitment to compliance with relevant industry best practices. Our primary certifications include:
•     Services that comply with the requirements and principles of AS 12207 (Information
Technology—Software Life Cycle Processes).
•      Consultants experienced in planning, developing and implementing the Information
Technology Infrastructure Library (ITIL) service management standards, including Service
Delivery and Service Support.

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•       Support services that comply with the requirements and principles of AS8018 (Australian
Standard for ICT Service Management) and AS17799 (Information Technology Code of Practice
for Information Security).
•      Risk management best practice (in accordance with AS/NZS:ISO 31000.2009.
•      The application of quality principles, as defined under AS/NZS 9001:2000, PRINCE2, MSP
and ITIL methodologies.
•      Microsoft Gold Certified Partner, providing the full range of Microsoft technical and
product related services.
•      Certified Project Management practitioners in the application of PRINCE2 ®, Managing
Successful Programmes ®, PMBOK and/or Project Management Methodology Version 2
•      Roadmap to gain the following accreditations: CMMI Maturity Level 3; Registered Training
Organisation (RTO) status; ISO9001; and EPA environment management plan licence.
•      Member of the Defence Industry Security Protocol (DISP).
•      Member of the Australian Institute of Project Management.
•      Member of the Australian Information Industry Association.
•      Member of over 20 Australian Government Panels.

Project Management Methodology
Connexxion has significant experience in the delivery of project management methodology design
services. Our consultants are certified in a range of methodologies including Prince2, Managing
Successful Programmes (MSP) PMBOK and Project Management Methodology Version 2
(PMMv2). We review existing processes and organisational policies and procedures. Our staff then
recommended improvements in accordance with industry best practice methods. Implementation is
supported by change management, training and documentation services.
Project 1: Defence (CIOG).
Project: Infrastructure Management Systems (IMS) Program
Approach: The IMS program aims to improve the quality of the Information and Communications
Technology (ICT) services provided by ICT Development Division (ICTDD) to the Australian
Defence Organisation. It entails the identification and implementation of an integrated suite of
enterprise system management tools to support ITIL based, business processes.
Outcomes: The methodology and system has assisted IMS to overcome project delays and
breakdowns in communication between project teams and key stakeholders.
Project 2: Command and Support Systems (CSS)
Project: Eagle Eye.
Approach: Project Eagle Eye comprises major and minor capital acquisition and sustainment
projects. Our role was to achieve better Project Management practices across the System Program
Office. We reviewed the existing Project schedules, Work Breakdown Structures (WBS) and
dictionaries, then converted these to reflect the Improved Project Schedule and Status Reports
(IPSSR) methods. An extensive training exercise ensured a knowledge transfer to CSS team
Outcomes: There has been a significant increase in usage of the approved project reporting method
which has resulted in improvements across the range of projects and activities.

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Organisation Name CSG Services PTY LTD
Trading Name                 NA
Contact                      Mr Michael Horsfall
Address                      Level 1 , 13 Cavenagh Street
Suburb                       Darwin
State                        Northern           Postcode            0800
Telephone                    0262793800         Facsimile           0262793099
ABN                          27096278198

Company Background
CSG Limited is one of Australia’s leading IT services companies providing end to end integrated
technology solutions in all major Australian markets including the Australian Capital Territory,
Northern Territory, New South Wales, Queensland, Victoria, South Australia and Western
Australia. - We are dedicated to the Canberra market and customers like DEEWR and have made a
significant investment through buying the Commander Managed Service business to gain direct
intellectual property, knowledge and experience of current clients based in Canberra. - CSG was
started in 1988 in Darwin, where our Head Office is still based. We currently employ over 280 staff
in the NT, 80 in the ACT, and 800+ throughout Australia. - Some of CSG’s existing customers
include the Northern Territory Department of Education and Training, Northern Territory
Government and Agencies, Charles Darwin University, CSIRO, South Australian Government,
Lorreto Manderville Hall, and Victorian Department of Education and Early Childhood
Development (DEECD). CSG has significant experience in participating in government ICT panel
arrangements, including: - Department of Finance and Deregulation (DoFD) - South Australian
Government (SAG) - Department of Foreign Affairs and Trade (DFAT) - Department of Defence -
Department of Transport and Regional Services (now DITRDLG) For Further information see:

Company Accreditation (Optional)
CSG aims to provide consistent and dependable services to our clients by enhancing our staff
capabilities through training in industry best standards as well as enhancing our own adherence to
these standards through accreditations. Our investment in training is outlined through our current
levels of certification. CSG holds the following accreditations: ISO9001/ 2000 ITIL Version 3
PRINCE 2 TOGAF Further Details of Accreditation can be provided upon request.

Project Management Methodology
At CSG our project management approach and methodologies focus on delivering significant
improvements across all the major components of a project: Business, Information, Application and
Technology.Our approach is based on a number of industry best practices that generates highly
effective outcomes through the efficient usage of resources that are supported by a defined
framework, processes, analysis techniques and modelling tools. Significant references include:

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   -PRINCE2 Project Management Methodology

   -The Gartner Enterprise Architecture Process Model

   -The Open Group Architecture Framework (TOGAF)

   -Service oriented design – in the design of business and other architectures

CSG tailor its processes to best suit the unique requirements of the organisation it is working with

     Being cognisant of government procurement rules and guidance for technology agnostic and a
position of competitive neutrality

    Incorporating project leadership, strategic guidance, project management, business analysis,
business architecture, and change      management skills

    Addressing the department’s specific focus on significant new business functionality, and the
resultant project activities.

CSG has extensive experience in managing projects for some of Australia’s largest organisations.
We were responsible for setting up and managing Rio Tinto’s project management office, managed
Rio Tinto’s complete systems integration project and are currently managing their remote
operations centre project which will see mining operations managed remotely from Perth. CSG has
also been offering project management services to federal government agencies over the past 8
years DEWHA, Department of Finance, CASA, ACMA, DAFF, APSC, and WA Government

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Organisation Name Deloitte Touche Tohmatsu
Trading Name                  Deloitte
Contact                       Mr Dean Grandy
Address                       8 Brindabella Circuit
Suburb                        Brindabella Business Park
State                         ACT                Postcode             2609
Telephone                     262637121          Facsimile            262637001
ABN                           74490121060

Company Background
Deloitte offers a leading global firm with decades of experience servicing Public Sector clients in
Australia and internationally. Our key assets are our ability to resource a diverse range of skills and
experience across our national practice to meet your needs in an efficient and cost-effective manner.
Supporting our key personnel are Deloitte’s global methodologies and tools together with a pool of
over 4,500 employees in Australia whose skills and experience are shared through an extensive
knowledge management capability.
Deloitte’s depth of experience and our strong technology acumen together with our proven
methodologies and tools combine to differentiate us from our competitors. Our solutions are based
on the Deloitte CIO Management Framework™ and our Enterprise Programme Management
Framework (EPMF). These frameworks assist in the alignment of ICT strategy with business
strategy through the assessment of capabilities and opportunities and the optimisation of an
organisation’s portfolio of programs and project.
Deloitte has a proven track record working collaboratively with our government clients to
successfully implement the frameworks. As a result, we are confident that we can bring a strong
combination of knowledge and technical expertise to the ICT Management Consultancy panel.

Company Accreditation (Optional)

Project Management Methodology
Deloitte has developed its own Project Management Methodology Version 4 (PMM4). PMM4 is
based on the industry standard Project Management Body of Knowledge (PMBOK) management
approach and leverages the firm’s global experience and our view of best practice. PMM4 is also
rich in information, housing extensive information about method processes, work distribution, and
deliverable creation.
The methodology provides a demonstrated project management capability and a cohesive, concise,
and effective project management environment that:
- Provides information to select a set of project management tools, mitigate risk, manage scope,
maintain quality, and to identify considerations for management of project teams;
- a design that allows for easy integration with other methodologies and competencies
- Provides a flexible and scalable framework to accommodate varying project situations; and

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- Considers the iterative nature of project management processes to assist with the management of
the overall project planning process.
We have considerable experience and excellent track record undertaking this work. For example:
- Department of Human Services (Vic) - HealthSMART Program
- Australia Post - Project/Program Management
- NSW Police - ICT Program/Portfolio Management

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Organisation Name Ernst & Young Australia
Trading Name
Contact                      Mr Andrew Garner
Address                      Ernst & Young, GPO Box 281
Suburb                       Canberra
State                        ACT                Postcode            2601
Telephone                    262673888          Facsimile           262461505
ABN                          75288172749

Company Background
Ernst & Young helps companies in businesses across all industries — from emerging growth
companies to global powerhouses — to deal with a broad range of business issues. Our 114,000
people in 140 countries around the globe pursue the highest levels of integrity, quality and
professionalism to provide clients with a broad array of professional services.
Quality In Everything We Do
Ernst & Young’s integrity and professional competence are the cornerstones of our global
organisation. We work hard to earn and maintain our clients’ trust and confidence.
Services Offered
Ernst & Young provides a range of services, including advisory, assurance, tax, risk, technology,
transactions, and human capital services.
Industry Focus
Globally, Ernst & Young supports 26 industry sectors, including Government. The Centres are
dedicated to bringing insights to clients, sponsoring dialogue among industry stakeholders and
linking our professionals to facilitate collaboration and knowledge sharing.
Ernst & Young would not be such a successful organisation without great people and strong
teamwork. We provide our people with solid career growth opportunities and a people-oriented
workplace environment. Our philosophy, quite simply, is that when our people achieve their best, so
do our clients.

Company Accreditation (Optional)
We are very proud of the fact that Ernst & Young has held ISO 9001 certification since 1993. All
Ernst & Young personnel are responsible for understanding and applying our quality procedures
and are appropriately trained upon commencement of their employment. Each person has the
responsibility and authority to initiate quality improvement requests for any non-conformance
encountered or for suggestions for improvement.

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Project Management Methodology
Ernst & Young’s approach to project and program management is to use industry-standard
frameworks that fit the client’s working methods and style. For example, we frequently use
PRINCE II standards. These standards, with their emphasis on control and accountability, provide
a strong foundation for effective governance and management.
Our working style is collaborative, building high performing, mixed teams of client staff and
consultants whenever client staff are available. Whether client staff are dedicated full-time to the
project or not, we work with them to ensure that the project realises the maximum benefit with the
minimum necessary disruption to the operational business. We seek to transfer skills to leave a
strong legacy of effective project and program capability.
Developed the - ICT Business Case Model to better evaluate new ICT budget proposals. The
model was required to meet a number of Finance requirements including that it produce a clearly
documented process for the development of ICT business cases.
Developed AGIMO’s ICT Business Case and associated guide and training package which
represents global better practice in ICT business case development and assessment. This project
also demonstrates our expertise in ICT implementation management, governance, risk management,
change management, procurement and benefits realisation.

                                                        Project Management Methodology category,
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Organisation Name Ferguson Project Management Services Pty Ltd
Trading Name                 FPMS
Contact                      Mr Kenn Dolan
Address                      Suite 6, 62-66 Glen Osmond Road
Suburb                       Parkside
State                        SA                 Postcode            5063
Telephone                    881721867          Facsimile           881721868
ABN                          61089526116

Company Background
Ferguson Project Management Services Pty Ltd (FPMS) are Internationally Accredited
Management Consultants and Training Providers. Our core business is in the creation, development
and support of Portfolio, Program and Project Management capability within organisations. Our
highly skilled team of OGC / APMGroup Accredited Consultants bring together their qualifications
and expertise to provide value-adding solutions to clients from a diverse range of industries. These
industry sectors include Commonwealth and State Government Agencies Research and
Development, Commercial, Oil and Gas, Aid Agencies and other blue chip organisations. The
FPMS emphasis is on the appropriate application of internationally recognised best practice
management principles. Our pragmatic implementation of these methodologies, in the establishment
and nurturing of Program and Project Management Capability is testimony to our versatility,
professionalism and commitment in guiding and supporting our clients towards an environment of
excellence. FPMS were the first OGC / APMGroup Accredited Consulting Organisation for both
Managing Successful Programs (MSP™) and PRINCE2®, in Australia. As such we have worked
collaboratively with clients worldwide using the P3M3™ (Portfolio, Program and Project
Management Maturity Model) to identify a structured way forward then mentoring and coaching
executives through the complex business transition from the current state to the new corporate

Company Accreditation (Optional)
OGC/ APMGroup Accredited Consulting Organisation (ACO) in P3M3™, MSP™, P3O™ and
PRINCE2™. OGC/ APMGroup Accredited Training Organisation (ATO) in MSP™, P3O™ and
PRINCE2™. PMI Global Registered Education Provider(REP)providing PMBoK Based training in
Project Management and PMP and CAPM examination training. Buzan Licenced Mind Mapping
Instructors (BLI)

Project Management Methodology
As a PRINCE2 Accredited Consulting and Training Organisation and a PMI Globally Registered
Education Provider, FPMS have significant experience in the selection of the most appropriate
elements of best practice in Programme and Project Management and their adaptation and adoption
within a diverse group of client organisations. Our experienced Registered Consultants are expert in
the mapping of PRINCE2 and more generic Project Management processes to the organisational
processes and standards to enable the most efficient implementation of the chosen methodology.
We employ a collaborative approach to the development and integration of the chosen methodology
                                                        Project Management Methodology category,
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to make the change as pain-free and beneficial as possible. All FPMS assignments embed a large
element of skills transfer through a range of activities, including
•      Training
•      Workshops
•      Mentoring
•      Shadowing
The programme of skills transfer is planned thoroughly to ensure the most efficient mechanism is
implemented. FPMS are equally comfortable with PRINCE2 and PMBOK approaches to project
management and their implementation in the public sector. As a PRINCE2 Accredited Consulting
and Training Organisation and accredited through the PMI, FPMS has significant experience in the
selection of the most appropriate elements of best practice in Programme and Project Management
to be adapted and implemented in a variety of environments.
Our experienced Registered Consultants are expert in tailoring PRINCE2 and other Project
Management processes to the organisational requirements. We employ a collaborative approach to
the integration of the chosen methodology to make the change as pain-free and beneficial as
All FPMS assignments embed a large element of skills transfer through:
•      Coaching
•      Mentoring
•      Training
Recent assignments include:
•    Department of Health – Establish PMO and PRINCE2 Methodology. FPMS tailored
PRINCE2 and established the PMO within the department to increase project success and maturity.
•      Western Australia Police – Establish MSP and PRINCE2 environment within WAPOL.
FPMS designed and implemented a tailored methodology environment within the WAPOL

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Organisation Name Fortis Consulting Pty Ltd
Trading Name                 Fortis Consulting
Contact                      Mr Adrian Gurgone
Address                      544 William Street
Suburb                       Mount Lawley
State                        WA                   Postcode           6050
Telephone                    421214141            Facsimile          892278938
ABN                          66100863751

Company Background
Fortis Consulting is an independent, specialist management consulting firm, established in 2007.
Fortis offers clients highly experienced consultants with MBA and CA qualifications. Lead
consultant Adrian Gurgone with 12 years of top tier consulting and industry experience in Australia
and globally, along with MBA and CA qualifications, will be closely involved in all Fortis
engagements delivered for the government.
Our key competencies include:
Project & Programme Management - Project success stems as much from effective project
management, as technical excellence in delivery; Fortis has extensive experience in providing
effective, timely and efficient management of projects and programmes with experienced Project
Business Intelligence - Fortis consultants have helped many businesses leverage off the increased
knowledge capital afforded by appropriate business intelligence; Fortis assists clients to collect,
understand and interpret business data, and design tailor-made reports, tools and performance
measures (eg business case analysis, KPIs or balanced scorecard systems).
System Selection & Business Cases - Organisational systems are the backbone for day-to-day
operations business performance is very much constrained by system scalability; Fortis helps client
to develop business cases and select and implement systems that meet their business needs, enable
future growth and save valuable time and effort for the business.

Company Accreditation (Optional)
Fortis project managers are all MBA qualified (in some cases running MBA units) and our lead
consultant is also a member of the Institute of Chartered Accountants of Australia.

Project Management Methodology
Service Offering:
Fortis Consulting’s highly-qualified Project Managers have extensive experience in delivering
effective, timely and efficient management methodologies for projects and programmes. We have
experience in evaluating, selecting, developing, and implementing appropriate project management
methodologies (including Prince2), processes, procedures and bespoke templates along with
associated training for client staff.

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Project 1: In a recent government agency engagement Fortis lead consultant, Adrian Gurgone
effectively implemented a full project management methodology. The project included setting up
the PMO and putting in place all the key tools, processes, procedures and structures to enhance
project management success. Importantly, Adrian focussed on training and knowledge transfer as
part of the process, to ensure effective transfer of skills, tem plates and knowledge. As a result the
agency has subsequently managed a number of successful projects applying these methodologies.
Project 2: Fortis consultants provided Project Management Methodologies to a large oil and gas
business, ensuring effective management of a large process, along with appropriate succession
planning for future projects. The methodologies employed ensured that appropriate evaluation and
selection of a Management Reporting system, along with timely and effective implementation.
Following this project, appropriate succession planning has ensured success in follow-on projects
managed internally by the business.

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Organisation Name Fujitsu Australia Limited
Trading Name
Contact                       Mr Peter Bell
Address                       Level 1, 19-25 Moore St
Suburb                        Turner
State                         ACT                Postcode             2612
Telephone                     02 6216 9642       Facsimile            02 6249 1620
ABN                           19001011427

Company Background
Fujitsu Australia Limited is a full service provider of business and information technology and
communications solutions. We partner with our customers to offer services from strategic
consulting to application and infrastructure solutions and services. Fujitsu has earned a reputation as
a supplier of choice for leading corporate and government organisations and has grown by
reputation into a full service provider in this region offering true end-to-end business and IT
We combine professional expertise, world-class methodologies and consulting and application
services with adaptive platforms, advanced solutions and products to deliver the business results our
clients are seeking - results that transform businesses and provide a return on investment.
Fujitsu has:
* Over 10 million customers and 160,000 professional staff in 60 countries around the world
* 3,000 Australian and New Zealand staff
* Long-term clients in every sector – government, healthcare, justice, finance, manufacturing, retail,
telecommunications, transport, distribution and utilities
* A proven track record for delivering successful projects that achieve real business benefits and
return on investment
* An annual investment of more than US$2 billion researching and developing cutting-edge
business technologies, resulting in over 32,000 patents with more being added all the time.

Company Accreditation (Optional)
Fujitsu’s Quality Management system meets the requirements of AS/NZS ISO 9001:2000. We
continually seek ways to improve our processes and ensure they continue to meet the requirements
of our customers and the technological and business environment.
Fujitsu is registered with SAI Global Assurance Services. The registration covers the Quality
Management System for design, sales, consulting, administration, installation, maintenance, service
and support of information technology and telecommunications solutions, products, networks and
services. These include management consulting; strategic planning; design and development,
logistics, integration, configuration and commissioning of hardware and software products;

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management and operations of computer processing facilities; provision of help desk facilities and
Fujitsu's consultants are well versed in methodology and industry best practices including Portfolio
Management Capability Maturity, IT Infrastructure Library (ITIL) and SEI Capability Maturity
Model (CMM).

Project Management Methodology
Fujitsu is widely recognised for its strength in project management. Our project management track
record stretches back over 30 years, thousands of projects and many generations of IT.
Our project managers are highly competent and use industry standard best practice and management
principles to meet your goals and objectives.
Fujitsu’s internal training and accreditation process is based on the Project Management Institute
(PMI) ‘Project Management Body of Knowledge (PMBOK)’. Fujitsu project managers undertake
project management certification programs including PRINCE2 and PMP.
Our service capability includes:
* Flexibility to manage projects using your preferred project management methodologies and
* Initiating, planning, executing, controlling and closing projects;
* Developing business cases in conjunction with our customers;
* Providing standard project deliverables, including project statements, project plans, schedules and
regular status reports;
* Managing resources, cost, time, deliverables and milestones in accordance with the contract;
* Defining and managing project scope and scope change;
* Identifying and managing risks throughout the project lifecycle;
* Ensuring the delivery of high quality products;
* Maintaining a benefits outcomes focus; and
* Undertaking regular health checks and post implementation reviews.
Recent experience includes Department of Health and Aging (DoHA) and Australian Customs

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Organisation Name Global Sapphire IT (Australia) Pty Ltd
Trading Name
Contact                      Mr Joce Santa Maria
Address                      Level 4; 36-38 Clarence Street
Suburb                       Sydney
State                        New South           Postcode            2000
Telephone                    61292767822         Facsimile           61292767811
ABN                          91106950565

Company Background
GSI’s core competencies are in the areas of providing ICT solutions, strategic alliances and value-
added services. At GSI, we undertake strategic alignments, whether such alignment is between ICT
and business strategies, or a re-engineering of business processes. We adopt a solutions-oriented
approach to the application of its technology, and doing so with the knowledge and understanding
of key industries and business processes to deliver objectives. We work with you to facilitate a one-
stop-shop of integrated services which ensures that your objectives are fulfilled in a rapid
timeframe. Combining solid industry experience and technology skills, GSI possesses a strong
functional perspective that makes it effectively capable to provide counsel on technical information,
develop and link it to business strategy in a cost-effective manner. GSI resources have extensive
experience in the Information and Communications Technology industry providing consulting to
such arenas as Australasia, Asia Pacific, Europe, Middle East and the US. Our experience and
reputation for delivering high quality outcomes and achieving outstanding results working with our
organisations continue to grow. It will come as no surprise to the market that we consider our
experienced team to be GSI’s key winning differentiator.

Company Accreditation (Optional)
Oracle Business Partner; Members of Australian Institute of Management; Members of the
Australian Computer Society; Members of the Project Management Institute; Members of the
Institute of Management Consultants; Prince 2 Practitioners; OPM Practitioners. PMBOK
Practitioners BABOK Practitioners

Project Management Methodology
GSI guides the organisation through a strict methodology using OPM, Prince2 and the PMBOK as
Project Management Methodologies. The GSI procedures, standards, templates, roles,
responsibilities and governance structures are aligned to the organisation strategies. Through Project
Management methodologies, the organisation has a better understanding and management of
benefit management – identification, management, realisation and measurement, including
program/project management – managing - managing deliverables ensuring completion within
agreed time, quality and cost.

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Burwood Council: helped them to use Prince 2 to re-engineer business processes, optimised and
removing redundancies, re-aligned organisation structures. Establish Program Management offices,
define clearer roles and responsibilities
Panasonic: Project Management Methodology included change management – managing
transitions. This advantage of a centralised project structure with proven methodology that
incorporates discipline into every initiative; consistently execute and deliver on time within budget,
and be able to single view all programs/projects across the organisation.

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Organisation Name GXO Change Pty Ltd
Trading Name                 GXO Change Pty Ltd
Contact                      Mr Walter Dirix
Address                      PO Box 5237
Suburb                       Lyneham
State                        ACT                 Postcode            2602
Telephone                    0262270098          Facsimile           0262270099
ABN                          68137031362

Company Background
GXO Change Pty Ltd provides consultancy, training and coaching services in change, project,
program and portfolio management to organisations, groups and individuals. GXO Change Pty Ltd
has been recently formed (in 2009) and is headed up by its Director who has provided accredited
project management training and implementation consultancy services to government and private
industry over the past 9 years, both within Australia and overseas (during his time with a previous
leading project and program consultancy management company).

Company Accreditation (Optional)
GXO Change Pty Ltd is an accredited PRINCE2 Training Organisation and an Accredited Training
Organisation (ATO) for Portfolio, Programme and Project Offices (P3O). Accreditation is extended
to GXO Change Pty Ltd by the international accreditation agency - the APM Group. Accreditation
requires that GXO Change meets the prescribed standards which includes having quality systems in
place for delivering services. GXO Change Pty Ltd maintains a Quality Management System
(created in line with ISO 9001), which was assessed by the APM Group in July 2009 as part of its
systems accreditation. All services delivered by GXO Change are in line with stated policies,
processes and standards. Quality is checked on an ongoing basis and a program of continual
improvement and review by clients is exercised as part of its day-to-day operations.

Project Management Methodology
GXO delivers accredited training in PRojects in Controlled Environments (PRINCE2) and
Portfolio, Programme and Project Offices (P3O). It also provides consultancy services to implement
and customise project management methods specific to organisations. GXO provides AIPM
certified practising project managers with a track record in appropriately applying PMBOK and
PRINCE2 in diverse project environments, including their integration with technical delivery
methods (eg. ITIL, Agile). We deliver non-accredited skill workshops to develop in house project
management capabilities. GXO provides templates as part of its project managers toolbox or can
develop these to meet a specific client need. We are certified in the international recognised prosci
change management process (ADKAR) and integrate this with best practice project, program and
portfolio management. Recent examples include current work where GXO is providing direct
program and project planning and delivery support to reinvigorate a major government agency
program (using MSP and PRINCE2); stand up its subsidiary projects and implement benefits and
change management (using Prosci). Previous work done by our Lead Consultant involved designing
a roadmap and high level plan for the implementation of a P3O model for a government agency
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across its operations. GXO Change also runs a public training schedule along with in-house training
for specific clients. Previous work by its lead trainer / consultant has included in-house training for
project staff in Customs, Rio Tinto, InTACT, Defence, and NRMA NZ, and the development and
implementation of customised (based on PRINCE2) project management methods for IAG, DHS
and IP Australia.

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Organisation Name Huntingfield Consulting Pty Ltd
Trading Name
Contact                      Mr Tracy Dann
Address                      52 Bainton Cres
Suburb                       Melba
State                        ACT                 Postcode            2615
Telephone                    412136676           Facsimile
ABN                          52101782147

Company Background
Canberra based with significant experience in Defence, Centrelink, DVA, ABS and ACT
Government in regard to all elements of strategic planning, project management, business case
development and corporate ICT governance. Huntingfield has been established and successful in
Canberra for eight years and has quality consultants available at short notice. We have
representation in ACT, NSW, SA and QLD.

Company Accreditation (Optional)
All consultants are PRINCE 2 and/or ITIL trained and have membership of appropriate associations
and societies as required.

Project Management Methodology
Huntingfield has significant experience in management of large and small projects ranging from
campus fibre optic roll outs through to restructures and implementation of national support
infrastructure for ICT. We currently have staff in Defence working on major telecommunications
projects. All of our consultants and project managers are PRINCE2 or PMBOK trained or certified.
Our senior consultants are well experienced in development of project and program processes,
structures and communications. Huntingfield has two senior consultants who are experienced
trainers and have spent time developing and delivering skills transfer programs up to tertiary level.
Huntingfield’s experience includes:
- redesigning and managing the restructure and rebuild of the ACT Government’s
telecommunications service delivery, including the roll out of VoIP; and
- the restructure of Defence’s ICT support organisation and creation of the Defence ICT Support
Centre which included call centre, remote support agencies and multimillion dollar support
contracts with external suppliers.

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Organisation Name IBENOX Pty. Ltd.
Trading Name                IBENOX
Contact                     Mr John Russell
Address                     Level 3, 56 Berry Street
Suburb                      North Sydney
State                       NSW                Postcode            2060
Telephone                   1300965120         Facsimile           1300965125
ABN                         57140624915

Company Background
IBENOX is a specialised provider of project, programme and portfolio management solutions. We
help our customers develop and mature the skills, knowledge and capabilities they need to drive
enterprise performance and portfolio value. Through our strategic partnerships with key US and
European companies, IBENOX brings thought leadership and experiences from global public and
private sector companies from across the globe to our region. IBENOX is the official Asia Pacific
partner of PowerSteering Software Inc., the leading enterprise project and portfolio management
solution. PowerSteering is currently used by government agencies including the US Department of
Defense, UK Highways Agency and UK Ministry of Defence. Australian customers include
Newcrest Mining and Tyco. IBENOX is accredited to deliver OGC Methodology training including
PRINCE2, MSP, M_o_R, Management of Change and P3O. All training is provided in partnership
with a leading European ATO in order to provide the full suite of OGC methodology training. We
work across the Asia Pacific region and have our Head Office located in Sydney, Australia. Since
inception, we have experienced steady growth by focusing on one core value proposition - to "help
our customers realise greater value from their organisational change and business improvement

Company Accreditation (Optional)
IBENOX provide APMG accredited training in association with a leading European ATO. Our
consultants are certified in OGC methodologies including PRINCE2, MSP, Management of Risk
and P3O. We are the Asia Pacific partner for PowerSteering Software Inc. a leading Enterprise
PPM toolset.

Project Management Methodology
IBENOX is a specialist in Project and Portfolio Management capability development and
improvement services. We are experts in bringing value from Project, Programme and Portfolio
Management methodologies both within ICT and also in extending the disciplines into the business.
Our consultants are well versed and hold qualifications over a range of methodologies including the
OGC suite (PRINCE2, MSP, M_o_R, P3O), the APMG suite (Management of Change, Earned
Value Management), and other project management approaches including Agile and Lean Six
Sigma. We specialise in tailoring our approach to the specific needs of an organisation and in
integrating separate project management approaches into integrated programme and portfolio
approaches. Examples of this include organisations using Lean Six Sigma for process improvement,
Agile for software development and PRINCE2 for infrastructure projects. We deliver OGC/APMG
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accredited training in partnership with a leading European ATO and also provide Lean Six Sigma
and Agile training and consulting. Recent methodology engagements include: NZDC - Delivery of
Management of Risk and Management of Change consulting and training to over 40 senior staff.
Hays M&SC - Establishment of a P3O aligned PMO with a tailored PRINCE2 project management

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Organisation Name Information Professionals
Trading Name                   Information Professionals
Contact                        Mr Mark Nicholls
Address                        PO Box 15390
Suburb                         City East
State                          QLD                  Postcode             4002
Telephone                      61733030396          Facsimile            61733031111
ABN                            73094990057

Company Background
Information Professionals is a specialist provider of management services for complex IT and
related initiatives. Information Professionals was conceived to fulfil the need of providing expertise
and experience on the delivery of Programme and Project Management outcomes free of third party
agendas. Our clients can be assured that we are product and vendor agnostic, and always respond to
client requirements with integrity and objectivity. We were established in 2000, and have grown
through successfully delivering services to government as a first priority. We now operate in
Canberra, Sydney and Brisbane, with emerging business in Melbourne and Adelaide. We have
particular expertise in large complex change projects, and strong capabilities in connecting
governance, management, process, and quality. We have an adaptable approach to our assignments
and add lasting value to our clients. We work with the main-stream standards (PMBoK, PRINCE2
and MSP), applying them in a pragmatic way. This allows the topping up of an existing
environment without constant reinvention of existing practice. Information Professionals
consultants are valued by our clients for their deep experience, flexibility, reliability, and quality of
the outcomes they deliver. Feedback from a recent survey of clients rated the expertise of our
people as “excellent”.

Company Accreditation (Optional)
At Information Professionals, we promote a commitment to quality through both quality assurance
and quality control methods, and the application of established procedures, standards and tools.
Information Professionals has established and maintains an effective quality control system which
will operate in conjunction with other management functions within the company to ensure that our
customers receive quality service at all times. The basis of the Information Professionals Quality
System is the application of ISO9001 to Information Professionals daily business operation. This
quality control system is to be continually improved to ensure its effectiveness with changing
business and technology conditions. We can assist with developing and implementing practical
plans, systems and strategies that address the issues of quality. It is our belief that at the heart of all
good quality is the commitment to progress, to learning, and to sustainable and continuous
improvement. This is then underpinned by appropriate procedures and methods to capitalise on the
learning generated from the organisation. Our methods and skills leverage from PRINCE2, MSP,
PMBoK, Capability Maturity Model, ITIL, COBIT and Balanced Scorecard. Many of our
consultants hold membership with the Australian Institute of Project Management (AIPM), other
relevant professional associations, and relevant post-graduate qualifications.

                                                           Project Management Methodology category,
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Project Management Methodology
From development of an idea into a fully costed business case, through to complete implementation
and post project reviews, Information Professionals’ capabilities span the entire project life-cycle.
Our capabilities encompass all major programme and project management methodologies including
PMBoK, PRINCE2 and MSP, plus our own iPRO methodology provides a guidance, and where
necessary, a supplement to these standards. We have established these methods in a number of
clients. From 2005 to 2009, Information Professionals has introduced and maintained project
management methods for the Office of State Revenue. This was a PRINCE2 based site with some
elements of SAP’s ASAP methods. Project Management methods, procedures, templates and tools
were introduced. Additionally, business and functional scoping and requirements specification
templates and techniques were also revised. Initial training and ongoing coaching was introduced to
ease the existing team through these changes. In Queensland Transport in 2008, a new Programme
Office was established to oversee all business related projects and the business elements of any IT
projects. Delivery responsibility grew quickly and so improved methods and supporting capability
has had to be introduced in parallel with business as usual activity. Incremental improvements have
commenced and continue today across a range of project management elements.

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Organisation Name Integral Technology Solutions Pty Ltd
Trading Name
Contact                      Mr Cameron Tuesley
Address                      Suite 13 / 83 Leichhardt St
Suburb                       Spring Hill
State                        QLD                 Postcode             4000
Telephone                    738391477           Facsimile            738391478
ABN                          38097602901

Company Background
Headquartered in Australia, Integral Technology Solutions (Integral) works predominantly with
Telecommunication Companies, Financial Institutions and Government Agencies throughout the
Asia Pacific Region (Australia, New Zealand, Indonesia, Singapore, Hong Kong and Thailand).
Integral’s vision is "To deliver a successful outcome, for our clients and our colleagues".
Integral’s heritage has been in Technical Solutions and services based on J2EE technologies. Led
by experts in their field, Integral’s mature capabilities in project, program and portfolio
management has seen Management Consulting added to complement the Integral brand and service
offering. Integral employs only the highest calibre Program and Project Managers in today’s
industry. Integral’s Program and Project Managers bring a high level of expertise, acquired through
education and experience, to a variety of organisational cultures. They are skilled in knowing how
to organise and manage physical and human resources to best suit your organisational needs.
Whether it is taking full ownership for achieving the desired outcome, reviewing project success, or
simply offering guidance around practical solutions and best practice, Integral’s Program and
Project Managers use industry standards and methodologies to address delivery, quality and
governance. Integral employs only experienced and qualified professionals who can manage the
spectrum from individual projects, portfolio of projects, or an entire program of work through all
phases of the lifecycle. Engaging any of Integral’s professional staff can help your organisation
reduce risk and increase the probability of success for your projects or programs.

Company Accreditation (Optional)
Integral commits to Quality by leveraging a variety of industry best practice principles, standards
and partnerships to act as enablers in each unique engagement:
•       Australian Standard 4360 - Risk Management;
•       ISO/IEC 27001 - Information Security Management;
•      Australian Standard 8015-2005: Corporate governance of information and communication
•       Member of Australian Information Industry Association (AIIA);
•       Memberships and accredited personnel in MSP™, PRINCE2™, PMBOK®, AIPM;
•       Integral is currently working towards accreditation in both ISO 9000:2001 and CMMI;

                                                        Project Management Methodology category,
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•      Integral Management Consulting Methodology (MCM);
•      Integral Integration Methodology (IIM);
•     Integral Software Development Methodology (IDM) Integral is also registered with the
Queensland Government’s GITC certification Version 5. GITC Number ‘Q-2443’

Project Management Methodology
Integral has strong PM methodology capability with successful programs/projects delivered across a
vast client base (public, private, multi-government agencies). Integral doesn’t enforce a specific
project management methodology but employs experienced project managers with significant
experience in PMBOK, PRINCE2 and Agile. Our consultants are versatile in their approach to
adapt and match the PM standards of the client. Where gaps exist in the client PM Methodology,
consultants employ a high level project management framework, encompassing both PMBOK and
PRINCE2 fundamentals from which they can extract and apply a range of project management
templates and processes. Integral also place a Quality Assurance wrapper around project delivery in
the form of our Management Consulting Methodology (MCM). This provides regular feedback and
reporting to a Managing Consultant so progress and deliverable quality is continually evaluated and
helps to assure quality and relevance of client deliverables.
a)      Integral lead a Banking Solutions Project to provide a fully automated loans origination
solution. Our Consultant implemented the project within time and budget using an Agile
Methodology. By adopting this approach, the project was able to focus quickly on the key
components which underpin success. Business process was clearly defined. Scope was clearly
articulated, Development activities were short, sharp and defects minimised. Time to market was
reduced and ROI improved through faster loans processing and reduction in FTE.
b)     Responsible for implementing project management methodologies, based on a combination
of PMBOK and Prince practises and templates within the infrastructure team at the Cooperative
Group in the UK.

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Organisation Name ITPM Pty Ltd
Trading Name
Contact                      Mr Nicolas Samuelson
Address                      Level 4, 123 Epping Road
Suburb                       North Ryde
State                        NSW                 Postcode             2113
Telephone                    299001400           Facsimile            299001444
ABN                          46085612933

Company Background
Formed in 1998, ITPM has offices in Melbourne, Sydney and Brisbane. Upon finalisation of the
company merger with PMPartners, due for completion on 31st March 2008, the new entity will
employ in excess of 56 staff including 41 professional services personnel with access to a large
number of specialised resources.
ITPM is a professional project management, accreditation and business analysis organization,
specialising in providing Australia’s most comprehensive Training, Consulting, Delivery and
Recruitment services. We focus on providing our clients with professional project staff enabling us
to provide a unique and refreshing service to the market place.
We have the skills, ability and knowledge to rapidly understand the scope of a project and identify
the type of skills, level of experience and technology expertise necessary for our clients’ project
success. This ensures we are capable of providing the right project staff and continue to attract,
supply and seamlessly engage those required skills to develop and lead your project team.
We have a reputation for flexibility and innovation, which we consider fundamental qualities in
supporting the projects AGIMO undertake now and into the future.
We have established a solid reputation in all facets of program and project delivery to private
enterprise organisations and Government Departments (Federal, State and Local).

Company Accreditation (Optional)
ITPM has achieved the following accreditation with recognised industry bodies and associations;
- ITPM was the first Professional Service Organisation to be acredited by AIPM as a PMO. This
indicates our business is managed in line with the requirements of a Project Managed Organisation
- Registered AIPM - Project Management Assessors
- PMI - Global Registered Education Providers
- CompTIA Subject Matter Experts (SMEs)
- Certified practitioners and an ATO for MSP.
- Certified practitioners and an ATO for PRINCE2 .
- Endorsed course provider for the IIBA.
- Certified Authorised ITIL Foundation Certificate Workshops provider
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In addition, ITPM provides all of its Project Managers with membership in the Australian Institute
of Project Management and registration in the AIPM RegPM program. Currently approximately
70% of ITPM's Project Managers have been assessed Master Project Director level 6 (MPD 6), the
highest rating available.

Project Management Methodology
ITPM has the unique capability to be able to build project methodologies, deliver certified training
and deliver projects using PRINCE2, Project Management Institute (PMI) and Australian Institute
of Project Management (AIPM®) frameworks, methodologies and competencies. A number of our
consultants are both PRINCE2 and PMI certified and can present and recommend a balanced
approach using the appropriate components of these de facto standards to provide a solution that is
unique and scalable. This strategy ensures alignment with the PMMv2 methodology.
The delivery of high quality, successful project outcomes is an integral part of ITPM's Adaptive
Project Methodology that commences at the beginning of the Project Definition Phase, continues
through the Planning, Execution and Close Out Phases and on through Warranty and Support to
Benefits Realisation. It is based on clearly identifying and defining the expected deliverables and
outcomes from each project element. Quality standards are defined and applied to each of the
deliverables and outcomes, ensuring that:
- Deliverables are defined, agreed and documented
- The expected project outcomes are agreed and documented
- A Benefits Realisation Plan is agreed and documented early in the Planning Phase
- Regular Project Reporting has a focus on the quality of deliverables and outcomes
ITPM understand the importance of constant monitoring and reporting of benefit outcomes
throughout all project phases to ensure their alignment with set expectations.
Recent client engagements include:
1. Canon Australia
With a strict focus on quality outcomes, adherence to process and rigorous testing, ITPM has
provided customised program method development, customised service management methods and
multiple ongoing education engagements.
2. Dept of Mineral Resources
This engagement has delivered specific program management methods, master plan establishment
and education for a large relocation, custom Microsoft Project templates development & education
plus Program Office establishment advice.

                                                        Project Management Methodology category,
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Organisation Name Jacobs Australia Pty Ltd
Trading Name
Contact                       Mr Kerry Dry
Address                       7/8-10 Hobart Pl, GPO Box 1976
Suburb                        Canberra
State                         ACT                Postcode             2600
Telephone                     262720688          Facsimile            262306973
ABN                           12079749287

Company Background
Jacobs Australia (JA) is part of the Jacobs Engineering Group Inc (JE) headquartered in Pasadena,
California. JE is one of the world’s largest and most diverse providers of professional technical
services. With annual revenues exceeding $US8.5 billion and over 54,000 people, Jacobs offers
full-spectrum support to government, industrial and commercial clients across multiple markets.
Services include scientific and specialty consulting as well as all aspects of engineering and
construction, and operations and maintenance. JE is therefore an extensive source of capacity and
capability should JA need to call upon international assistance.
Overview of the Group
Our immediate parent within JE is Jacobs Technology Inc, headquartered in Tullahoma, Tennessee.
Jacobs Technology is the Aerospace and Defence arm of the company and provides scientific,
engineering and technical services to a wide range of government clients, including NASA.
Organisational Structure
JA falls within the ‘Scientific, Engineering and Technical’ core market of Jacobs Technology which
reflects our role of providing specialist professional project management, systems engineering and
management consulting services to government and commercial clients.

Company Accreditation (Optional)
We control the delivery of services (including Risk management) through the application of our
Client Service Delivery Model (CSDM). The CSDM itself and the organisational responsibilities
for its effective operation are detailed in JA Standard Operating Procedure (SOP) 200-6, an integral
part of our ISO9001:2000 certified Management System (first certified by Lloyd’s Register in June
1999 and continuously certified since then). All system SOPs, associated forms and templates are
available to all employees. Documentation currency is controlled through all posted versions taking
precedence over any ‘uncontrolled when printed’ versions.
The CSDM is an overarching SOP and hence separate SOPs are not developed for individual
activities, rather appropriate plans are developed where particular levels of detail are required. For
example, Independent Verification and Validation (IV&V) activities on software being provided to
a client’s project are conducted under the control of the CSDM and in accordance with the
applicable standard as identified in the IV&V plans developed for the activity.

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We have established an industry capability within Australia to perform independent Capability
Maturity Model Integration (CMMI) appraisals, training and consultancy.
This capability includes a formal Teaming Agreement with ‘The Process Company’, a US-based
SEI Partner authorised to deliver CMM/CMMI related services internationally.

Project Management Methodology
Our flexible approach to project management can be applied with the project management
methodology directed by the client; or, where the client has no preferred methodology,
recommending appropriate methodologies. We add value to either approach by applying our own
best practice derived from our experience in working on projects, both large and small, using a
range of tools and methodologies derived from standards such as PMMv2, PRINCE 2 and the
Guide to the Project Management Body of Knowledge (PMBOK). Our best practice places
considerable emphasis on a structured approach to project support through the use of tailored
fundamental processes, artefacts and tools such as Work Breakdown Structures (WBS), project and
phase/stage schedules, schedule management, documented work packages including product
descriptions, resource allocation and control, risk management, work package authorisation and
product acceptance.
The value adding processes we use do not add overhead and reduce or obviate the need for rework.
We have assisted Brisbane City Council with upgrading its Supply Management System to a new
client server model while simultaneously integrating it with Oracle General Ledger to form a new
asset management system. We managed the project, particularly the complex resulting client
relationships, to a successful outcome.
JA undertook all activities required to satisfy the PMMv2 reporting requirements for control of
schedule, cost and capability and to manage contractors performing the upgrade of the Defence
Integrated Avionics Systems Support Facility (IASSF). Activities included, but were not limited to,
development, implementation, document and reporting on management of the IASSF upgrade.

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Organisation Name Jakeman Business Solutions Pty Ltd
Trading Name
Contact                       Dr Miles Jakeman
Address                       Unit 1, 10 Kennedy Street
Suburb                        Kingston
State                         ACT                 Postcode           2604
Telephone                     261621149           Facsimile          161621153
ABN                           72101963240

Company Background
JBS is a dynamic Canberra based company and wholly owned subsidiary of The Citadel Group
Limited (CGL), a leading professional and managed services provider with 300 staff nationwide, a
$65m annual turnover, and an ability to draw on the expertise of over 3,000 people. We provide:
tailored solutions that meet the specific needs of our clients;
relevant products and services;
highly skilled and expert staff; and
management advisory and consultancy support services at competitive rates.
JBS has managed numerous projects with major Government agencies and the private sector and
delivered a wide range of products and services on time and within budget. We have a core group of
staff with a network of strategic alliances with business associates and partners. We have an
impressive history of delivering quality solutions to clients, working closely with clients to define
the problem, provide suitable and timely solutions, and then if required, assist with the
implementation program.
We have considerable expertise in the development and delivery of Security Risk Management
support. We have worked with almost all of the Commonwealth Government's defence, security,
border management and law enforcement agencies and represent a low risk solution due to our solid
understanding of Australia's complex security environment.
We were an endorsed supplier under the earlier Australian Government Endorsed Supplier program.

Company Accreditation (Optional)
JBS is an endorsed Registered Training Organisation (RTO) offering national accredited training up
to and including Advanced Diplomas across a range of specialist business education and ICT
courses – our RTO Number is 88134 and can be checked at This accreditation
requires us to maintain a detailed quality management system that is reviewed annually and
externally audited.

Project Management Methodology
JBS uses a range of better practice methodologies in support of client engagements. As noted
previously, we have used Prince2, ITIL, PMM, and MSP. Under our RTO, we also deliver

                                                          Project Management Methodology category,
                                                                           Version 24, August 2010
accredited program and project management training, including Diplomas and Advanced Diplomas
in Project Management.
In 2007, JBS was engaged by PM&C to write the inaugural Security Risk Management Body of
Knowledge (SRMBOK) which, amongst other achievements, integrates security risks more closely
with ICT and broader enterprise risk management methodologies. SRMBOK was so successful that
it will be launched globally in August 2009 by John Wileys & Sons.
Specifically, JBS has applied Prince 2 and the Project Management Methodology for the:
Department of Defence’s Regional ICT Market Testing project covers 12 region ICT support areas.
This ensured the effective governance of all project management activity including relevant
supporting documentation at all stages of the project.
Provided a project manager and methodology to support the design and implementation of the
Federal Olympic Security Intelligence Centre (FOSIC) within ASIO. The FOSIC was a Federal
Government initiative that channeled security intelligence from various Australian departments and
international security agencies into the New South Wales Police Force’s operational-level security
centre. In particular, we developed the FOSIC’s operating structures and procedures, test scenarios,
performance measurement processes, and provided input into the Australian National Audit
Office’s (ANAO) audits on Olympic preparations for the national government.

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Organisation Name McKinsey & Company
Trading Name                   McKinsey Pacific Rim, Inc.
Contact                        Mr Thomas Roets
Address                        Level 35, 88 Phillip Street
Suburb                         Sydney
State                          NSW                Postcode              2000
Telephone                      282731718          Facsimile             282731718
ABN                            66055131443

Company Background
McKinsey is the distinctive leader in top management consulting with a deep understanding of ICT
challenges faced by governments. We have an extensive track record for delivering significant
value in government ICT projects, and have a distinctive business-driven approach to ICT in the
public sector. McKinsey has over 8,000 consultants and are present in over 80 offices in over 50
countries, and bring cutting-edge expertise in 18 industry sectors and 6 functional areas. We have
been serving clients for over 80 years, and our professional legacy includes 1) Professional values
and an enduring code of conduct, 2) Top management/integrated problem-solving perspective, and
3) Tailored approach and custom solutions. Our results-oriented Public Sector Practice that has
driven measurable improvements throughout several government agencies worldwide. We have a
specialised Business Technology Office (BTO) that serves ICT needs of public- and private-sector
clients through rigorous focus on impact. The BTO has competence and expertise in technology
with deep technical proficiency in systems design and IT architecture. We are objective and
independent from ICT product and service providers, i.e., we provide neutral, fact-based

Company Accreditation (Optional)
McKinsey & Company does not engage in any external accreditations

Project Management Methodology
As part of McKinsey’s Business Technology Office, we have a Project Processes & Tools
service line that helps clients set up an appropriate project management methodology that is tailored
to their needs. This includes the use of industry standard methodologies such as Prince2, RAD,
Agile, SDLC, and other approaches. It also looks at the tools required to support the project
management methodology that will ensure quality software and high productivity. In some cases of
mega projects, the approach has to be tailored for large scale projects vs. smaller projects.
Two recent projects include:
1) Introduced Agile project methodology at a major US bank; and
2) Supported the implementation of a mega-project management capability at a major European

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Organisation Name Meta PM Unit Trust
Trading Name                 Meta PM Pty Ltd
Contact                      Mr Simon Garlick
Address                      Level 11, 530 Little Collins Street
Suburb                       Melbourne
State                        Victoria            Postcode            3000
Telephone                    390176700           Facsimile           396211627
ABN                          38697378930

Company Background
Company Overview
MetaPM is a specialist project management firm dedicated to optimising business performance
through project management initiatives.
Why Clients engage us
Clients engage MetaPM because they know we have a track record of getting the desired outcomes.
Our specialist niche
We assist organisations in meeting the challenges of change by providing right sized solutions that
deliver real business benefits.
We aim to offer excellent value for money and pride ourselves on getting things right the first time.
Our clients
Our clients include organisations that are facing a complex,
ever-changing business environment who demand quality in the
management and delivery of their change initiatives.
To date, we have assisted many leading Australian and multi-national organisations achieve
improved business value through the use of our services.
Service Blueprint
Our integrated family of services combine to deliver sustainable value for our clients. Our services
Business Improvement Services:
Portfolio Optimisation
Capability Development
Benefits Assurance
Project Delivery Services:
Project Mobilisation
Health and Recovery
                                                        Project Management Methodology category,
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Delivery Support
With every assignment we always aim to work collaboratively with our stakeholders to ensure
maximum knowledge transfer and lasting business value.

Company Accreditation (Optional)
Certified Quality Management System
MetaPM fully conforms with PRINCE2 in two ways:
1/ MetaPM’s standard delivery framework, PMF incorporates PRINCE2 as well as elements of the
PMBoK and proprietary components not provided in PRINCE2, such as Benefits Management and
2/ MetaPM specifies Practitioner accreditation as highly desirable during staff recruitment and
offers all employees full support for accreditation during the first year of employment.
Process of Achieving Certification
In addition MetaPM has initiated an internal assessment of the business case for becoming a
PRINCE2 accredited training organisation. A positive decision is dependant upon the extent to
which external training on PRINCE2 will be undertaken by MetaPM as a line of business as well as
to achieve accreditation. This assessment commenced on 15 May 2007 and is scheduled for
completion by the end of 3Q07 (Sept 30, 2007). The accrediting organisation is the Office of
Government Commerce (OGC) UK llc.
Department's Requirements and Industry Standards for Quality
In line with MetaPM’s ongoing commitment to quality, our comprehensive management systems
have been developed to the internationally recognised standard ISO9001:2000. Our quality
assurance service covers the provision of IT consulting and project management services from
initial engagement through planning, design, deployment, integration and transition.

Project Management Methodology
We have evaluated, selected, developed and implemented appropriate project management
methodology, procedures and templates into Unico, Transport Accident Commission, Insurance
Australia Group, DeakinPrime, Lonely Planet, PageUp and Dimension Data over the past three
years. The objective of the engagements was to assist the clients with the design, development and
implementation of a standard project delivery framework, matched to their unique circumstances
and needs.
The key challenges in developing a framework are both scalability and efficiency. Scalability
featured strongly as a requirement because project portfolios include smaller projects with limited
budgets and teams through to large, complex projects.
The MetaPM approach recognises that the implementation of project management methodologies,
procedures and templates encompasses both a development / customisation component as well as a
change management focus.
The Clients achieved their objectives and a new framework was successfully rolled out at the client
sites. The Unico solution incorporated a project roadmap, a lifecycle representation mapped to the
SDLC, a project management handbook, a set of minimum templates and checklists and a set of
optional templates and checklists.

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Organisation Name Oakton Services Pty Ltd
Trading Name                 Oakton Pty Ltd
Contact                      Mr David Bryant
Address                      45 Wentworth Avenue
Suburb                       Kingston
State                        ACT                Postcode            2604
Telephone                    262301997          Facsimile           262301919
ABN                          31100103268

Company Background
Oakton is a leading Australian Business and Information Technology Services Company listed on
the Australian Stock Exchange since 2000.
Oakton has provided Consulting and IT services for large and medium sized organisations for
nearly 20 years. Oakton provides a wide range of IT services centred on business systems. The
services cover strategy and planning consulting, delivery services in solution design, custom
software development, packaged software implementation, information management and system
integration solutions. Oakton also provides a service offering to fully manage organisations’
application and operational systems.
Established in Canberra in 1996, Acumen Alliance has grown rapidly to become a national entity
capable of servicing the needs of Australia’s largest government and commercial organisations.
Our Consulting and IT specialists provide a wide range of IT consulting, implementation and
integration services, corporate governance, financial management, assurance and management
consulting services to government and private sectors.
Acumen merged with Oakton in July 2007 and now employ over 1,200 skilled professionals and
offer world class services in business services and solutions. The company has offices in Canberra,
Melbourne, Sydney, Brisbane and Hyderabad

Company Accreditation (Optional)
Oakton’s delivery and project management processes are part of Oakton’s ISO 9001: 2000-
accredited quality system known as the Oakton Business System which is documented and
published on the Oakton Portal.
Oakton is organised around its service delivery model. Each service line (eg Systems Integration &
Project Management, Integration and Development etc) has its own service delivery manager and
principal consultants who focus on the quality of service delivery.
The system is externally audited by SAI Global at six-monthly intervals. And no non-compliance
reports have been issued from any audit.
The registration covers the Quality Management System for the provision of end to end IT services
to Oakton’s clients including: Enterprise Strategy and Architecture; Project Management;
Information Management; Application Development; Process and Application Integration;
Packaged Solutions and Managed Services.

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The processes are managed by Oakton. If at any time, any processes are outsourced, Oakton will
ensure appropriate controls are included in the Purchase Order or Contract for the provision of these

Project Management Methodology
Oakton is able to evaluate, select, develop and/or implement a Project Management Methodology
(PMM) based on frameworks such as PMBoK or PRINCE2 to suit the culture/requirements of an
organisation. Our capabilities include:
Our project managers each have at least five years, or more, experience and are PRINCE2 qualified
Oakton also has its own PMMs – including Light Touch and the Project Management Framework
(PMF) which is ISO 9001 certified and works with clients to tailor methodologies to suit their needs
Relevant technical tools in support of the project management methodologies such as:
o Risk and Issues Control (RIC) tracking, monitoring and reporting tool
o Status reporting on progress against budget, schedule and deliverables
o Maintenance of documentation
o Best practice collateral
o Training materials
o Program/project health checks
o Maintenance of quality records
o Business case development and review (including benchmarking and cost modelling)
Reference sites:
Australian Customs Service – Establishment of a Program Management Office
Attorney General’s Department – establishment and management of a Program Management
Office for the National Personal Property Security Register

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Organisation Name Object Consulting Pty Ltd
Trading Name                 Object Consulting Pty Ltd
Contact                      Mr Teesaan Koo
Address                      Level 25 Northpoint, 100 Miller Street
Suburb                       North Sydney
State                        NSW                Postcode              2060
Telephone                    61294593300        Facsimile             61294593301
ABN                          55003682693

Company Background
For two decades, Object Consulting has successfully delivered innovative solutions and consulting
to Australia’s leading organisations. Our 280-strong team delivers projects ranging from business
consulting, transformation projects, technical services and specialised training– supported by best
practice tools, processes and methodologies. Object delivers high quality, innovative, leading edge
solutions to realise business strategy. We are a local, responsive company, consisting of pioneers
who believe in continuous innovation. Object investments in intellectual property (iP) and people –
translated into deep technology, methodology and industry expertise; for corresponding customer-
centric solutions and products. iP helps reduce costs, risks and lead-times of engagements and
provides ongoing opportunities to our customers. Object’s Practices provide the path to improving
capability and delivering innovation to our clients through customer-centric solutions. Our Practice
solutions are aligned with our market, customers, technical and other capability requirements and
partners. Object invests heavily in staying ahead of the curve to minimise our customers’ risk on
leading edge approaches. We target selected, proven, leading edge technologies to provide
increased productivity, usability and longevity of all our solutions. Additionally our mature and
reliable processes from Process Mentor® provides a truly industry leading and unique advantage in
IT service firms.

Company Accreditation (Optional)
Object Consulting uses an ISO9001 compliant process architecture platform called Process Mentor.
Process Mentor provides guidance and enhances consistency of outcomes on all Object Consulting
engagements. Process Mentor is a commercial product offered by Object Consulting due to the
demand for this product and its resulting compliance to both ISO9001 and CMMI Level 3. Object
Consulting provides CMMI certification, services, and training and are a registered CMMI
transition partner. It is this focus on the quality of outcomes that has placed Object Consulting
ahead of many other providers in delivery of ICT management services. Object Consulting’s staff
are also qualified in the areas of corporate governance, IT Service Management (ITSM), Project
Management, Program Management, Portfolio Management, Benefits Realisation, ISO15504
SPICE, among others.

Project Management Methodology
Object Consulting’s proprietary software development methodology, Process Mentor®, is also our
Project Management Methodology. The cornerstones of Process Mentor® are project life cycles
(Roadmaps), which focus on dividing the project into phases and stages controlled via review gates.
                                                      Project Management Methodology category,
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Within each stage, project activities and deliverables are grouped as Process Units (PUs), and
include descriptions of the associated roles and responsibilities. An example roadmap included in
Process Mentor® is the PRINCE2 Roadmap, which combines the PRINCE2 methodology with
Process Mentor®-specific processes such as Alternative Evaluation and Requirements Definition.
All Process Mentor® Roadmaps contain project management activities, which include the
management of all aspects relating to the 9 PMBoK Knowledge Areas including scope, time, cost,
quality, risk, human resources, communication, procurement and integration. Process Mentor® is
particularly strong in the area of risk management with many risk control activities built directly
into the fabric of Process Mentor® and executed as an integral part of other processes such as
Architecture, Design, Development and Testing. As an example, maturity tracking of all
deliverables is used to control the risk of not achieving the required quality at each subsequent
phase/stage review gate. Object has a long history in successful delivery of software projects using
Process Mentor®. For example our Medium Software Development Roadmap was used to
successfully execute two software development projects under the RiskWorks program at ING
Australia between 2007 and 2009. AMP have also used Object Consulting for the implementation
of their own enterprise project management methodology.

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Organisation Name Oxygen Business Solutions
Trading Name                 Oxygen
Contact                      Mr Datta Supomo
Address                      4A Whyalla Street
Suburb                       Fyshwick
State                        ACT                 Postcode           2609
Telephone                    404828844           Facsimile          262226501
ABN                          80117187738

Company Background
Oxygen Business Solutions (Oxygen) is the leading specialist SAP consulting and services
company across Australia and New Zealand. Our passion is delivering great SAP solutions to
enable our customers’ businesses. It’s that simple. Founded in 2001, Oxygen has built a strong track
record of growth and satisfied customers whilst retaining a tight focus on innovative SAP solutions
and services.
Oxygen partners with over 50 customers across multiple industries, including a number of
Australian Government departments and agencies. For some customers, we’re adding value in small
ways with point consulting assignments. At others, we’re outsourcing their entire SAP
infrastructure. Because we can do it all, we can give each of our customers as little or as much as
their business requires underpinned by our unrivalled ability to provide a true end-to-end systems
and application service, encompassing application hosting and remote support, along with a full
range of SAP consulting and implementation services.
Oxygen’s 220 highly-skilled and experienced consultants work from offices in Canberra, Sydney,
Melbourne, Brisbane, Auckland and Wellington, supporting 3,000 SAP users. Oxygen delivers a
complete lifecycle of SAP solutions, is local and works in a close, highly flexible way to help
customers achieve the business benefits and outcomes they need. Also, our customers are able to
leverage through our parent company, UXC Limited, much broader IT/ICT solutions capabilities.

Company Accreditation (Optional)
Oxygen is a certified SAP Services Partner, servicing and supporting one of the largest SAP
platforms in the region. Oxygen has a strong partnership with SAP, providing rapid end-to-end
services for SAP strategy, implementations, enhancements, upgrades and integration. Through
numerous successful implementations, Oxygen has an impressive track record and a strong network
of SAP consultants across Australia and New Zealand.
Oxygen is also a certified Microsoft Partner. Oxygen has been working with Microsoft since its
inception in 2001, providing rapid end-to-end .net integrated solutions that support our core SAP
ERP capabilities. Oxygen is a lead partner for SAP and Microsoft DUET the first collaborative
product between Microsoft and SAP, designed to empower the information worker and provide
access to SAP data and functionality directly through Microsoft Office System Outlook
Our company quality certifications include:
- Professional Services: ISO 9001:2000 Quality Certification Number QEC 5298
                                                     Project Management Methodology category,
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- Development of Frameworks and Methodologies aligned with the Project Management Body of
Knowledge (PMBOK),
- The National Competency Standards for Project Management (NCSPM)
- Australian Standard AS/ISO 10006-2003: Quality management systems - Guidelines for quality
management in projects
- Support Services: ISO 9001:2000 Quality Certification Number 149327
- Technical Support Services: ISO 9001:2000 Quality Certification Number QEC 5163.

Project Management Methodology
Oxygen adopts SAP's Accelerated SAP (ASAP) project methodology to manage and deliver
projects for our customers. The methodology includes a set of standard tasks that, when applied by
trained and experienced consultants, will assist an organisation in ensuring a successful approach to
the conduct of a SAP project. The overall result is the implementation of a cost effective, quality
controlled SAP system.
We help our customers in the development and implementation of the ASAP methodology for their
project environment, including procedures, templates, along with the associated skill transfer and
training. The ASAP methodology covers:
1. Project Preparation, in which the project team is established, project standards are defined, and
the project work plans are agreed;
2. Business Blueprint, in which the ‘to-be’ business processes, organisational structure, technology
and data requirements are defined, and the business blueprint document is completed;
3. Realization, in which the system is configured, knowledge transfer occurs and extensive unit
testing is completed;
4.Final Preparation, in which integration and acceptance testing are conducted, and end users are
trained; and
5.Go-Live and Support, in which the data is migrated from the legacy system, the new system is
activated and supported.
Our experience with Australian Government, include projects with:
- Australian Crime Commission
- Department of Education, Employment and Workplace Relations

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Organisation Name Pcubed
Trading Name                Program Planning Professionals Pty Ltd
Contact                     Mr Greg Mace
Address                     Level 20 Darling Park, Tower 2, 201 Sussex Street
Suburb                      Sydney
State                       NSW                Postcode            2000
Telephone                   290061609          Facsimile           290061010
ABN                         54080988754

Company Background
Program Planning Professionals or “Pcubed” ( is an international leader in
providing program and project management solutions to the world’s top organisations. Founded in
1995 and with over 300 consultants working globally from offices in Australia, North America,
Europe, and Asia, Pcubed supports clients in all industry sectors, to deliver business results.
Pcubed specialises in the rapid deployment of client business change in an ICT environment, using
proven programme and project disciplines, and leading edge technologies. We have built our
reputation by working seamlessly with clients on over 2000 engagements and delivering measurable
results in complex and challenging environments. Pcubed recognises that successful ICT-enabled
change depends not only on the basics of managing project outputs, but on the entirety of governing
change, including managing benefits, scope, risk, communications, quality and procurement.
Collectively, these form the building blocks of an effective ICT-enabled change management
strategy. With years of experience in successfully delivering complex, critical programmes, Pcubed
stresses rapid delivery of pragmatic, scalable solutions that help make “every project successful”.
Pcubed Australia has offices in Canberra, Sydney, Melbourne and Brisbane.

Company Accreditation (Optional)
Pcubed is a Microsoft Gold Certified Partner and was awarded the Microsoft Enterprise Project
Management Partner of the year award in 2007.
Supporting our Company credentials our consultants have extensive ICT experience and a range of
accreditations including:
- Australian Government Gateway Review Process
- PMI Project Management Professional (PMP)
- Microsoft Certified Technical Specialist (MCTS)
- Prince2 Practitioner
- Managing Successful Programs (MSP) Practitioner
- Project Management Institute (PMI) Membership
- Australian Institute of Project Management (AIPM) Membership

                                                      Project Management Methodology category,
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Project Management Methodology
Pcubed consultants partner with senior leaders in their client’s organisation to develop and
implement a standard project management process framework. This resulting set of best-in-class
processes – collaboratively enhanced or developed leveraging Pcubed’s intellectual property –
provides the organisation with the ability to more effectively deliver complex business-focused
change initiatives and creates a foundation for long-term sustainable delivery.
Pcubed is trained and experienced in all the major methodologies (OGC’s PRINCE2, MSP), PMI’s
PMBok, as well as ancillary methodologies such as SDLs (RUP, DSDM, etc), ITIL and Six Sigma.
We understand the interdependencies between management and product development lifecycles and
methods and can advise the client on the most appropriate combination to deliver a specific
programme or project. Pcubed has also produced bespoke methodologies for clients with very
specific internal needs and constraints.
Pcubed’s way of working is to deliver consultancy value alongside hands-on delivery. Our
approach is to understand and leverage existing knowledge of our client, making best use
incumbent resources and where possible working alongside client resources to facilitate mentoring
and knowledge transfer
Pcubed has successfully delivered Project Management Methodology services to include the
Australian Taxation Office, Smorgon Steel, and Gold Coast City Council.

                                                      Project Management Methodology category,
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Organisation Name Project Outcomes Pty Ltd
Trading Name                Project Outcomes Pty Ltd
Contact                     Mr Paul Newall
Address                     Suite 11, 7 Beissel St, Australian Swimming House
Suburb                      BELCONNEN
State                       ACT                 Postcode            2617
Telephone                   0262517133          Facsimile           0262517144
ABN                         86086686811

Company Background
Project Outcomes has been providing professional services to a range of Commonwealth
Departments and agencies for over ten years. The Company has demonstrated its capability and
capacity to manage the delivery of a range of support services in the ICT field. Project Outcomes
team of consultants have deep experience, impressive qualifications, and relevant supplementary
training. All are either members of, or are eligible for membership of, the Australian Institute of
Management, Australian Institute of Project Managers, Project Management Institute, Institution of
Engineers, Australian Computer Society, Software Engineering Institute, the Australian
Performance Measurement Institute or the Australian Institute of Company Directors. All tasks
operate within the Project Outcomes Quality Management System. The company supports clients
through either direct participation within the client's team as individuals or small teams, or by
developing and delivering consultancy support products. Each task requirement is assessed with the
customer to determine the best method of service delivery in order to provide resourcing that is
effective and efficient. Project Outcomes skill base covers: -Project Support, -Operating Concept
Development, -Requirements Definition, -Test Concept Development, -Systems and Software
Engineering, -Communications Engineering, -Electronics Engineering, -Platform Engineering, -
Acquisition and Sustainment Logistics, and -Business Support Management.

Company Accreditation (Optional)
Project Outcomes has been accredited as a Recognised Defence Supplier for over 5 years. Since its
incorporation in 1999, Project Outcomes expertise has also been recognised through inclusion on
the following Commonwealth panels of service providers: - Defence Materiel Organisation Support
Services (DMOSS) Panel (27 skill sets) (current); -Defence's Electronic Systems Division’s Project
Management Support Services Panel (PMSS); -Defence Signals Directorate’s Project Support
Services; -Defence Land Systems Division's Integrated Logistic Support; -Australian Public Service
Commission’s APS Development Programs and Related Consulting Services (including for Project
Management and Risk Management programs) (ended 2006); -Australian Public Service
Commission’s Leadership, Learning and Development Panel (2006-2009 and again for the new
Panel); -Department of Foreign Affairs and Trade's Management Training; -Defence Information
Systems Group’s Project Specification and Project Management (recognised sub-contractor); -
Austrade's Multi-use List for Procurement Support Providers; -Defence's Risk Management
Services; -Defence Simulation Support Services Standing Offer Panel (current); and -Department of
Immigration and Citizenship’s Procurement and Project Management Advisor Panel (current).

                                                       Project Management Methodology category,
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Project Management Methodology
Project Outcomes has effectively supported the acquisition and transition into service of a range of
ICT projects through the application of PMBOK and Defence's Project Management Methodology
(PMM), which is derived from PRINCE2. Project Outcomes has also provided training for a
number of Departments and agencies consistent with PMM and PMBOK over the last 5 years.
Example projects include: 1. Significant support to Defence’s Joint Project 2030 Phase 7 Joint
Command Support System (JCSS) from 2005 to 2007 through provision of Systems Engineering,
Integration (Test and Acceptance) and Product Management services. This required close liaison
with key stakeholders to inform preparation of project management plans and the review of project
documentation (consistent with PMM) including specifications, test procedures and test cases. This
facilitated the conduct of effective Test Readiness Reviews and management of project office
assets, and assets under construction. Additional responsibilities included: representing the
Commonwealth during test activities; participation in monthly progress meetings; attendance at
Configuration Advisory Board meetings; and participation in Budget Estimates reviews. 2. Ongoing
support to Defence's Joint Project 2008 Phase 3E (Advanced Satellite Communications Terrestrial
Infrastructure System (ASTIS)) Project through the provision of: software roll-out management
services; logistics support services; transition management services leading to the successful
implementation of the ASTIS Primary Injection Facility (PIF) support system and the transition of
the PIF to the sustainment and operational authority organisations; and advice to the ASTIS Project
Manager on strategies for minimising risks associated with the delivery of the PIF support system.

                                                       Project Management Methodology category,
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Organisation Name Projection Management Consultants
Trading Name                 Adaptive Frameworks
Contact                      Mrs Darilyn Evans
Address                      Suite 709, 343 Little Collins St
Suburb                       Melbourne
State                        Victoria            Postcode             3000
Telephone                    1300782380          Facsimile            1300782703
ABN                          33105407627

Company Background
Adaptive Frameworks is one of the most successful providers of Project Management and Program
Management expertise in Australia. Established in 2004, the company specialises in the application
of PRINCE2 and Managing Successful Programs (MSP) and provides consultancy and training in
these and other best practice frameworks.
Adaptive Frameworks focuses on providing assistance to organisations transitioning to consistent
best practice approaches. Our consultants have significant working knowledge of both public and
private sector projects and programmes equipping them to add considerable value to our clients
through real-life experiences. Our list of federal government clients includes: The Department of
Veterans Affairs, the Department of Employment and Industrial Relations, Centrelink and the
Department of Defence.
Other clients include state government departments across Australia and many organisations from
the private sector. When providing practical solutions to organisations Adaptive uses its significant
project management methodology expertise, particularly PRINCE2, MSP and PMBOK.

Company Accreditation (Optional)
Accredited Consulting Organisation (APMG)
Accredited Training Organisation (APMG) for PRINCE2, MSP and P3O
Members of the Australian Institute of Management
All consultants are individual members of the Project Management Institute

Project Management Methodology
Adaptive Frameworks only employs consultants with extensive project and/or programme
experience. All have used a range of methodologies including PRINCE2 and PMBoK and receive
additional development upon joining our team. Adaptive Frameworks has been involved in the
'refresh'of the PRINCE2 method for release in 2009 and are actively involved in PMI chapters
around Australia.
When advising on the use or introduction of an appropriate organisational framework, all of this
experience and knowledge is in play and knowledge transfer forms a fundamental approach in all
assignments. We do not believe that becoming entrenched in an organisation benefits the
organisation or the professional standing of Adaptive Frameworks. The embedding of best practice
                                                        Project Management Methodology category,
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can only come from the knowledge and commitment of internal staff and management with advice
from experienced consultants on proven successful routes. The path to success includes leveraging
effective current practices and weaving them into an acceptable framework based on best practice
When we assist organisations to establish PMOs, develop guidelines or to produce templates to
assist project management staff, we do this in close collaboration with internal resources and
manage all stakeholder interests to help ensure a sustained take-up. Training materials are tailored
to the particular environment with Case Studies relevant to the organisation or Department - these
materials can be used by internal training staff or Adaptive Frameworks personnel involved in the
framework development.
Most recent examples include the development of processes and templates for the department of
Treasury and Finance in WA, development of a complete framework for the Coventry Group and
the establishment of a PMO for the Department of Infrastructure in Victoria.

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Organisation Name Providence Consulting Group Pty Ltd
Trading Name                 Providence Consulting Group Pty Ltd
Contact                      Mr Timothy Byrne
Address                      Unit 6, 2 Phipps Close
Suburb                       DEAKIN
State                        ACT                 Postcode             2600
Telephone                    261623023           Facsimile            261623025
ABN                          71932484893

Company Background
Providence Consulting Group (Providence) is a professional management and technology
consultancy based in Canberra, Australia. Established in 2005, Providence focuses on returning
Value for Money in the provision of high-level consulting services. The Providence Team has many
years experience in the delivery of end-to-end consultancy services to both Government and
Corporate organisations and features a comprehensive team of management experts who can
provide the full spectrum of business and technology consulting services.
 “Realising Benefits – Driving Accountability” is more than a tag line, it is our company ethos. We
believe that through driving for and accepting accountability for the delivery of business and
consulting solutions, Providence delivers excellent Value for Money, enabling you to realise true
business benefits. We take responsibility for the products and advice delivered by our consultants.
A significant differentiator between Providence and other top-line consulting firms is the capability,
experience and leadership of our consultants. When compared to similar priced consultants,
Providence consistently provides greater Value for Money. This value is reflected not only in our
record of delivering on time, reducing or mitigating delivery and solution risk and exceeding client
expectations, but also in our comparatively low consulting prices.

Company Accreditation (Optional)

Project Management Methodology
The Providence approach to program and project management is based on our people’s ability to
initiate and implement or to seamlessly join, support and enhance the client’s existing project
management methodology or program of activities. Our project managers posses the practical
knowledge, skills and attributes to accurately analyse complex situations then develop options to
deliver the most effective and efficient solution to meet or exceed a client’s requirements.
Providence project managers possess extensive public and private sector experience that is
underpinned by either tertiary and/or competency based qualifications (i.e. PMBoK &
Providence possesses an extensive range of project management tools and templates, as well as a
lessons learnt database which can be used to facilitate and support individual and collective
knowledge transfer and organisational learning.
Providence experience includes:
                                                        Project Management Methodology category,
                                                                         Version 24, August 2010
Providence was engaged by the CIO Group of the Department of Defence to develop a Project
Manager’s Handbook applying Industry Better Practices to the management of Application
Development Projects. The Application Development Project Manager's Aide Memoire and a
supporting Handbook detailed the practices and procedures to be applied in the delivery of an
Application Development project through the System Development Lifecycle.
Providence was engaged to lead and manage the delivery of the Regional ICT Market Testing
project. The project successfully established a 9-year contract, valued in excess of $300m.
Providence operated in all, and led application on most of, the nine PMBoK core knowledge areas
and processes.

                                                      Project Management Methodology category,
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Organisation Name Richardson O'Rourke Consulting Pty Ltd
Trading Name
Contact                      Mr David O'Rourke
Address                      Level 1 48 Mort Street
Suburb                       Braddon
State                        ACT                Postcode            2612
Telephone                    261639000          Facsimile           261620999
ABN                          24100773582

Company Background
RICHARDSON O'ROURKE is a dynamic, multi-disciplinary business capability enhancement
partner with a reputation as expert problem solvers. Our services are founded on the central theme
of bridging the 'knowing-doing' gap - knowing what to do is not enough, the vital step is in
transforming that knowledge into value-added business outcomes.
RICHARDSON O’ROURKE was founded in 2002 and has offices in Canberra and Melbourne.
We have been listed in Business Review Weekly’s 2006 Upstarts and 2007 FastStarters,
SmartCompany’s 2007 Top 50 (ranked #11 overall, and ranked #1 in the Business Services
category), and were finalists in the prestigious Telstra Business Awards in 2006 and 2007.
RICHARDSON O'ROURKE’s client list includes a wide spectrum of public and private sector
organisations. Recent public sector clients include the Department of Foreign Affairs and Trade,
Department of the Prime Minister and Cabinet, Department of Immigration and Citizenship,
Australian Customs Service, Australian Taxation Office, Department of Finance and
Administration, Department of Human Services, Department of Health; Ageing, Department of
Defence, Airservices Australia, Office of the Registrar of Aboriginal and Torres Straight Islander
Corporations, and the Department of Family and Community Services and Indigenous Affairs. In
the private-sector, our client list includes NetApp, Unisys, IBM, Sun Microsystems, Fuji-Xerox,
and SKM along with a growing list of high-growth and start-up enterprises.

Company Accreditation (Optional)

Project Management Methodology
RICHARDSON O'ROURKE leverages the accreditations of its consultants in PRINCE2 and
PMBOK, as well as their formal training and qualifications in education, to specialise in the
development and delivery of project management methodologies that reflect best practice while at
the same time recognising the culture, governance structures and project management maturity of
an organisation. Most recently, RICHARDSON O'ROURKE developed a simple, process-based
methodology for the Department of Immigration and Citizenship (DIAC) and is currently
developing for commercial use a capability enhancement tool for project managers that combines
the knowledge, skills and experience of our domain experts to deliver better project outcomes for
organisations. Knowledge will be transferred to the project manager via a process-driven
methodology and an electronic knowledge base that will be used to assist the creation of project
management documents using standard templates; skills will be transferred via self-paced e-
                                                       Project Management Methodology category,
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learning modules that are synchronised with the methodology; and experience will be transferred
via an active mentoring program that is also synchronised with the methodology. Recently,
RICHARDSON O'ROURKE has provided introductory PRINCE2 training to a multi-national
hardware vendor, as well as PMBOK based training to a large Federal Government Department.

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Organisation Name SMS Consulting Group Limited
Trading Name                 SMS Management and Technology
Contact                      Mr John Kennedy
Address                      Ground Floor, 8 Brindabella Circuit
Suburb                       Canberra Airport
State                        ACT                Postcode            2609
Telephone                    262797100          Facsimile           262797101
ABN                          17006515028

Company Background
SMS Management & Technology (SMS) [ASX:SMX] is Australia's largest publicly listed
consulting, technology services and enterprise solutions company. SMS has revenues in excess of
$176 million and employs over 1,200 professionals through offices in Canberra, Melbourne,
Sydney, Brisbane, Adelaide, Singapore and London.
Established in 1986, SMS helps its clients improve their business performance through the
implementation of strategy and the delivery of business and technology projects. Industry expertise
spans the government, defence, health, financial services, ICT, utilities, mining, gaming and
infrastructure sectors.
SMS is focused on being highly regarded for our achievement of delivery excellence through the
provision of practical and pragmatic advice and the results that we deliver on every engagement.
SMS is large enough to scale up for complex end-to-end projects yet small enough to remain
flexible and responsive to our clients’ individual needs. We pride ourselves on the long term
commitment we make to our clients supported by extensive industry expertise, strong client focus
and through the employment of experienced professionals. SMS adopts a pragmatic, vendor neutral
approach to business engagements and is a clear alternative to the multinational consulting firms
and smaller boutique providers.

Company Accreditation (Optional)
SMS's Quality Management System is certified to AS/NZS ISO 9001:2000 standards.
SMS is one of only 15 companies in Australia accredited as a registered Project Management
Organisation by the AIPM.
All SMS consultants have access to leading research institutions including:
- Gartner
- Harvard Business Review
- IBISWorld
- Australian Institute of Management
- Standards Australian and International
SMS has professional memberships with a number of industry bodies including:
                                                       Project Management Methodology category,
                                                                        Version 24, August 2010
- Australian Business Limited – State Chamber – Defence Industry Forum
- Australian Defence Information & Electronic Systems Association
- Australian Information Industry Association
- Australian Industry Defence Network
- Australian Institute of Project Management
- Australian Strategic Policy Institute
- CHIK Services - Health and Information and Communications Technology
- Defence Training Centre
- GS1 Australia Barcode industry
- Supply-Chain Council
In addition, the majority of SMS consultants hold formal qualifications in industry-shared
methodologies, tools & techniques including:
- Registered Project Manager /Master Project Director (Australian Institute of Project Management)
- Project Management Body of Knowledge
- Project Management Professional certification through the Project Management Institute
- Managing Successful Programmes
- Information and Communication Technology management and service delivery (Information
Technology Infrastructure Library certified)

Project Management Methodology
SMS has an extensive project management methodology capability that encompasses the principles
of PRINCE2 and PMBoK, and incorporates the experience of more than 200 specific project
management engagements for blue chip and large government organisations. All SMS consultants
are experienced in the application of mainstream project management methodologies with over 40%
maintaining formal accreditation in project management certifications covering PRINCE2, PMBoK
and AIPM registrations.
Where no established client methodology is in place, SMS adapts the principles of PRINCE2 and
PMBoK to suit the client environment. We develop and deliver non-proprietary documents and
processes to the client. SMS is recognised by the AIPM as an organisation that has a process to
continually improve their project management capabilities on an organisation-wide or enterprise-
wide basis.
SMS has successfully completed numerous project management methodology engagements
* Managed the tender process for a 100,000 user Document and Records Management solution for
* Assumed control of and formalised the approach taken to competing projects within the
Capability Improvement program within the Child Support Agency.
* Provided project managers and a Project Management Office for the logistic systems renewal
project within Defence.

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Organisation Name STRATSEC.NET PTY LTD
Trading Name       
Contact                      Mr Sean Wood
Address                      Unit 1, 50 Geils Court
Suburb                       Deakin
State                        ACT                 Postcode            2600
Telephone                    0262608878          Facsimile           0262608828
ABN                          14111187270

Company Background
Established in 2003, stratsec is one of Australia’s leading independent providers of information risk
management services; at the forefront of the information security sector in Australia and the SE-
Asian region. Our merger with SIFT in early 2009 further broadened our capability and capacity in
the technical sphere of ICT security. We now operate with an employee base of around 50 staff.
Our highly skilled and qualified consultants have extensive experience in the successful delivery of
large-scale information security, identity and continuity management programs across both public
and private sectors. Based in Canberra with offices in Sydney, Melbourne and Singapore and a
presence in Perth and Malaysia, our charter is to elevate security and information security
management in government and business through a unique, strategic approach: driving business-led
solutions enabled by technology. This innovative approach enables our clients to integrate their
security programs with their business objectives and operating environments. stratsec delivers
services to state government agencies, almost all federal government agencies, along with overseas
clients Microsoft, SAIC, SanDisk and the Malaysian Government. stratsec has also worked with
several financial institutions and commercial clients, alongside its government and international

Company Accreditation (Optional)
stratsec consultants have demonstrated their high level expertise and skills for clients on several
ICT security engagements; providing the required services in accordance with professional and
industry standards as follows. We have the current certifications/accreditations and can be provided
upon request: • Canberra office is approved as a Defence RESTRICTED operating facility •
Canberra office operates an ISO 9001 Quality Management system through SAI Global; all other
stratsec offices to shortly undertake accreditation requirements • Our Canberra office is ISOIEC
17025 accredited • Canberra has a DSD-approved and licensed Australasian Information Security
Evaluation Facility (AISEF) to conduct Common Criteria IT security evaluations. • We are close to
being approved (under our NATA ISO 17025 status) as a Digital Forensics facility (also in
Canberra) – expected in Nov/Dec 2009. • We have submitted our PCI-DSS application (expected
Nov 2009) • We have also submitted an application to be approved as a FIPS140 testing laboratory
(testing and site visit expected in Nov 2009). At stratsec we also have a very well qualified and
accredited team of over 40 consultants who possess a wide range of tertiary and industry
qualifications, and maintain a range of formal security and technical qualifications.

                                                        Project Management Methodology category,
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Project Management Methodology
Due to the nature of the several large scale ICT contracts stratsec is engaged on, we have always
used PRINCE2 to manage our projects. We do not believe in reinventing the wheel and therefore
adhere to the recognised best practice programs and project delivery methods. We have also worked
very closely with Defence across a wide range of ICT projects, adhering to the project management
method (generally PRINCE2) that they require. We have several employees formally trained in
PRINCE2 and they, in conjunction with our ISO9001 quality management system, ensure that all
our projects adhere to our project delivery system and structure. Currently stratsec is engaged by
CyberSecurity Malaysia to assist them develop a Common Criteria Evaluation Scheme. This project
is coming to a close after two years of careful planning, training, consulting support and mentoring.
This has required very strict adherence to PRINCE2 principles in ensuring that this high profile and
strategically important (for both stratsec and the Malaysian government) project is completed on
time and within budget. For the Australian Customs Services, stratsec has defined the
documentation framework for the multi-million dollar CMR system;we are currently developing
supporting policies, risk assessments and security plans for the various components of the system.

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Organisation Name Synergy Management Solutions
Trading Name
Contact                       Mr Philip Dartnell
Address                       Suite 128, 2 Endeavor House, Captain Cook Crescent
Suburb                        Manuka
State                         ACT                  Postcode         2603
Telephone                     261083665            Facsimile        299557690
ABN                           40092534793

Company Background
Synergy Management Solutions is a Sydney based consulting and professional services company.
Synergy has a national and international project history and delivery capability, predominantly
around the provision of ICT related services. Synergy has an underpinning ethos of facilitating
successful business process, systems or cultural change through the application of our Integrity
Management methodology and by using Applied Project Management techniques. These have been
developed by Synergy’s Founder and Managing Director, Ms Susanne Moore, based on many years
of experience in managing large scale complex ICT projects, change programs and commercial
client-vendor relationships. Synergy was incorporated in 2000 and has been financially viable since
inception in 1997.
Synergy’s experience has been gained over many years across multiple industry sectors:
 Sydney Water Corporation
 Australian Dept of Defence
 NSW Dept of Primary Industries
 TAFE QLD, Brisbane
 Qld Dept of Natural Resources
 Dept of Agriculture, Fisheries & Forestry (DAFF)
 Software Engineering Australia (SEA)-Qld
 Country Energy NSW
 Kasikorn (Thai Farmers Bank), Thailand
 American Express Sydney and Hong Kong
 Insurance Australia Group
 StayinFront, Sydney
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 CITEC (Qld government)
 BEA, Thailand
 Unisys Australia
 Mincom, Brisbane
 Bay Technology, Brisbane
 Alcatel, Sydney
 University of Newcastle
 Macquarie University

Company Accreditation (Optional)
Synergy’s QMS aligns to ISO9001:2000 and is used as the basis for managing Synergy’s policies,
internal processes, client engagement processes and delivery of consulting services. All Synergy
people are empowered to identify and promote innovation and process improvement opportunities.
Synergy’s MD (Susanne Moore) was a sitting member of the sub-committee that authored AS-
8015-2005: Corporate Governance of ICTand currently sits on AS sub-committee for IT-030-04
ICT Governance of ICT Contracts. Ms Moore was also the founding member of the Queensland
branch of PMI, has presented papers at AIPM symposiums and was involved in discussions
regarding the introduction of ITIL into Australia.
 Synergy has not specifically sought accreditation to various industry methodologies such as
PRINCE2, CMMI, P3M3, ITIL etc as we believe that these frameworks only define the start point
for establishing the relevant core competencies within an organisation and do not address many of
the people skills so essential to enabling organisational capability. Notwithstanding, our people are
very experienced and our own methodology (Integrity Management) is substantial. We not only
know the mainstream methodologies and frameworks such as PRINCE2 and PMBOK in substantial
detail, we have higher level business and people skills that ensure these methodologies actually
facilitate successful execution.

Project Management Methodology
Synergy consultants have implemented a variety of lifecycle methodologies based around PMBOK
and/or PRINCE2 in private and public sector organisations over a number of years. Some have
gained ISO2001 accreditation as well. Synergy has also developed a substantial library of
procedures and templates based around PMBOK called the Synergy Lifecycle Implementation
Methodology (SLIM) for Project Management which our consultants use if the client does not have
a methodology. SLIM is delivered on-line via a collaboration tool called Synergy Anywhere which
is based on Microsoft’s SharePoint.
Synergy offers a range of project manager coaching and training courses substantially based around
PMBOK. We are able to tailor these courses to incorporate a client’s lifecycle methodology. Also,
based on our Applied Project Management techniques, we specialise in one-on-one mentoring with
project managers, but with an emphasis on the essential soft skills that project managers require.
Synergy can also assist in the establishment of a project manager centre of excellence and the
introduction of internal peer to peer reviews for project managers to foster sustainable ongoing
Relevant examples:

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University of Newcastle - Synergy reviewed project management practices and the establishment of
selected project management lifecycle methodology.
ING Australia - implemented a Project and Portfolio Management system and revised the project
lifecycle methodology (PRINCE2) to incorporate the new system. Change management of all
project managers and stakeholders was part of this scope.

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Organisation Name SYPAQ Systems Pty Ltd
Trading Name                as above
Contact                     Mrs Juliet Clews
Address                     17-21 CML Building-University Avenue
Suburb                      Canberra City
State                       ACT                 Postcode           2601
Telephone                   262571155           Facsimile          262301100
ABN                         90058352122

Company Background
Since 1992, SYPAQ (ABN 90058352122) has been providing advanced consulting and training
services in proposal support, strategic planning, project management, business analysis, systems
engineering, systems development & test, systems support strategies, reliability
engineering and quality assurance with a focus on effective value-added solutions across a broad
range of service applications and technologies in the Defence Aerospace, Information Technology,
and Telecommunications industries.
SYPAQ has been successfully operating for over 13 years using proven and scalable processes and
methodologies and has an established track record in managing the delivery of complex business-
driven projects on time, within budget and above expectations.
SYPAQ is vendor and supplier independent and works to ensure the most cost effective and
efficient solutions without conflict of interest.
SYPAQ is currently a member of the following supplier standing offer panels:
•       DMO Support Services (DMOSS) Standing Offer Panel as a Major Service Provider (MSP);
•       RPDE;
•       Victorian Whole of Government E-Services Panel;
•       Victoria Police Project Management Support Services;
•       West Australian Whole of Government SPIRIT IT Services Panel;
•       Customs - Provision Of Consultancy And Business Services Standing Offer Panel; and
•       CrimTrac ICT Contract Personnel Services Provider Panel.

Company Accreditation (Optional)
SYPAQ has negotiated and executed formal strategic agreements with Institute of Engineers
Australia (IEA) and Australian Institute of Project Management (AIPM). This is part of the SYPAQ
Professionalisation strategy which will reinvigorate and align our workforce development to that of
our major client (Defence).
This will result in improved organisational effectiveness via formal Professional Development
Programs (PDPs) with IEA and AIPM, leading to CPENG and RegPM accreditations respectively.

                                                      Project Management Methodology category,
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SYPAQ has a Quality Management System certified by Lloyd’s Register as compliant under
SYPAQ is also proud to be an active national corporate member of the following industry
•      Australian Information Industry Association (AIIA);
•      Australian Industry and Defence Network (AIDN);
•      Canberra Business Council;
•      Australian Institute of Project Management (AIPM – Strategic Partner);
•      Defence Recognised Supplier Scheme;
•      Engineers Australia; and
•      Systems Engineering Society of Australia (SESA).

Project Management Methodology
SYPAQ has documented Project Management Service processes, which are based on
PRINCE2/Managing Successful Programmes (MSP) and map effectively into all recognised project
management methods and standards, including PMMV2 and the International Project Management
Body of Knowledge (PMBOK). Accordingly, it is expected that SYPAQ processes and personnel
will seamlessly integrate into, and comply with, Commonwealth Project Management Services
business rules and requirements.
Telstra engaged SYPAQ to upskill Telstra’s Project Managers. SYPAQ designed and applied a
suite of interview questions against Telstra’s Product Development Lifecycle as part of SYPAQ’s
Performance Enhancement Program (PEP). The head of Telstra’s Program Management Office
was closely consulted regarding the construct of the questions and approach. The required
Proficiency level for Telstra’s Project Managers was determined following focus group discussion.
Telstra’s process steps were also mapped to the Australian Qualifications Framework, Australian
Institute of Project Management RegPM assessment and PMI’s PMBOK (Project Management
Body of Knowledge).

                                                      Project Management Methodology category,
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Organisation Name Tanner James Management Consultants Pty Ltd
Trading Name
Contact                     Mr Daniel Oyston
Address                     Level 4, Law Society Building, 11 London Circuit
Suburb                      Canberra City
State                       ACT                 Postcode            2601
Telephone                   1800774623          Facsimile           261620462
ABN                         91063977284

Company Background
Tanner James is a national company with a head office based in Canberra. Since 1994 we have
provided programme and project management training and consulting services to a wide diversity
of public and private sector clients. We specialise in non-proprietary programme and project
management methods in use by the project management community, including MSP, PMBOK and
PRINCE2. In fact, Tanner James introduced both the MSP and PRINCE2 methods to the Australian
market. Over the last 12 months, Tanner James has delivered over 800 Face-to-Face training
courses with a value in excess of $2m. These figures include in-house courses to over 60 different
public and private sector organisations, with the remainder being delegates at our regular public
training sessions. In Canberra, we understand the needs of Federal Government Departments and
the challenges they face bringing Government initiatives and parliamentary legislation to fruition.
Our Federal Government client list includes; Department of the Treasury, Attorney-General’s
Department, ComSuper, CrimTrac, Australian Customs Service, Department of Defence,
Department of Education Science and Training, Department of Foreign Affairs and Trade,
Department of Family and Community Services, Australian Taxation Office, Murray Darling Basin
Commission, Department of the Environment and Water Resources, and Child Support Agency

Company Accreditation (Optional)
Tanner James is a training organisation and management consultancy. We are accredited as an MSP
Accredited Consulting Organisation (Office of Government Commerce - APMG/MSP/ATO,
Registration Number MSP/ATO/038) and a PRINCE2 Accredited Training Organisation &
Accredited Consulting Organisation (Office of Government Commerce - APMG/P2/ATO,
Registration Number P2/ATO/001) Tanner James is a Registered Training Provider (RTO -
Registration Number 88098) through the Australian Quality Training Framework. We have a full
understanding of the processes involved in conducting training and assessment leading to the issue
of nationally and internationally recognised qualifications. Tanner James’ evaluation strategy for
existing education and training services are based on the competency-based framework of the
Australian Quality Training Framework. All Tanner James training providers are Certificate IV
Assessor and Workplace Trainer qualified (BSZ40198/TAA40104). Tanner James is an Australian
Government Endorsed Supplier (Tanner James Certificate Number 1521, Issued on 25 May 2000 by
the department of Finance and Administration, Last renewed 27 September 2004) As an
international ATO and ACO Tanner James have additional requirements placed upon relating to a
Quality Management System which exceeds AQTF standards. Tanner James has a QMS designed

                                                       Project Management Methodology category,
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by the Managing Director (John Howarth - who is an expert in ISO9000-based Quality
Management) which complies with ISO9001.

Project Management Methodology
Tanner James has provided programme and project management training and consulting services
since 1994 to diverse public and private sector clients. We specialise in non-proprietary programme
and project management methods used by the project management community, including MSP,
PMBOK, PRINCE2 and Agile DSDM Atern. We hold PRINCE2 Accredited Consulting
Organisation (ACO) certificate number P2/ACO/01 to deliver the Office of Government
Commerce’s PRINCE2 consulting services. We also integrate OGC’s Agile Dynamic Systems
Development Method Atern method of software development with PRINCE2 to combine a method
for project management with a method for agile project delivery. Our clients have implemented
PRINCE2 and PMBOK frameworks and methods, blended methods and flexible multi-tiered
methods. Consultancy services have been delivered on several hundred programmes and projects
worth in excess of 30 billion dollars. Our consulting is supported by a full-service learning and
development capability. As an ACT-based Registered Training Organisation (RTO Code 88098),
we deliver accredited training under training packages BSB01 and PSP04, PRINCE2 (Accredited
Training Organisation P2/ATO/01) and Managing Successful Programmes. We offer full PMBOK
capabilities, including Assessors for the AIPM Registered Project Manager Scheme. We have
trained over 16,000 people in over 60 public and private sector organisations in programme and
project management. Tanner James developed the Defence CIOG and the ATO project management

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Organisation Name Tarcus Pty Ltd
Trading Name
Contact                      Mr Tarquin Ralph
Address                      4 Solander Place
Suburb                       Yarralumla
State                        ACT                 Postcode           2600
Telephone                    414671583           Facsimile          262605214
ABN                             19079612721

Company Background
Tarcus Pty Ltd is a Canberra based consulting firm founded on the belief that small to medium
engagements can be much more stimulating and fun than large engagements but still require the
same disciplines and techniques to be successful. Consequently it engages only staff and associates
who have many years of experience in large consulting but who now want to bring their skills to
bear on smaller projects. This provides exceptional capability and value and greater certainty
around outcomes.
Tarcus provides:
- Program and project management
- Change management
- Strategy development and program planning
- Business analysis, modelling and business case development
- Management consultancy and business improvement services
- Quality assurance and program review
- Mid-sized systems design and delivery
- Risk and issue management
- Service design and delivery
- Performance management and monitoring
- Governance

Company Accreditation (Optional)

Project Management Methodology
Tarcus uses a range of standard program and project management methodologies and has
experience with both Prince2 and PMBOK. It used the later to develop a Project management
methodology for the Australian Public Service Commission.
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Tarcus helped introduce the concept of Earned Value into Centrelink's Refresh Program Office and
provided led Program Management workshops at the start of the Child Support Agency's Change
Program. It is currently working with the infrastructure groups within Centrelink to develop Work
Breakdown structure for its infrastructure program.
Tarcus has developed a proprietary, five step Transition Methodology which was used to transition
Refresh capability into the operational environment.

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Organisation Name Terra Firma Pty Ltd
Trading Name
Contact                      Mr Mike Hobson
Address                      Suite 3, 86 Giles Street
Suburb                       Kingston
State                        ACT                 Postcode            2604
Telephone                    02 6295 3944        Facsimile           03 6239 4974
ABN                          56072536700

Company Background
Terra Firma provides focused and specialist services, delivering certainty to projects or business
transformation by analysing, documenting and managing all facets of the initiative utilising industry
leading practices and approaches. Our key portfolios are: Business Transformation, Business
Analysis, Project Management; and Learning Development. Terra Firma is headquartered in
Melbourne and has over 160 personnel employed across Melbourne, Canberra, Adelaide and
We provide our services across multiple industries. During our 12 years of operation Terra Firma
has successfully completed in excess of 240 Government engagements, and last year was nominated
as a finalist in the Telstra Vendor Awards.
Our focus is on delivering key business outcomes by using proven techniques and qualified
specialists who are accredited, industry-experienced, and independent. Our approach to providing
professional services is based on routine and detailed review by senior managers responsible for
service delivery.
Specific to the AGIMO, Terra Firma has specialist expertise in business and systems project
implementations, organisational change, business systems development and ICT infrastructure
deployment. Terra Firma’s Project Management methodologies are closely aligned with PMBOK
and PRINCE2, as well as components from other best practice methodologies, which have been
developed and refined successfully over many years in the Australian marketplace.

Company Accreditation (Optional)
Terra Firma is an Endorsed Australian Government Supplier and is a member of various
Government panels.
Many of our consultants carry certification to project management methodologies and standards
such as PRINCE2, and the Australian Institute of Project Management’s (AIPM) RegPM
qualifications. Our education and training strategies include encouragement for postgraduate
studies in Project Management and accreditation to the Australian Qualifications Framework (AQF)
Level 5 Project Management competency level (equivalent to AIPM’s RegPM program).
We contribute to standards development, examples including: the Earned Value Management
Australian standard (AS4817), development of the Corporate Governance of Information and
Communication Technology standard (AS8015 - in which we have been contributors and
reviewers), and leading the development of the Earned Value competency standards for the
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AustPMA. Our Business Continuity Plans adopt a rapid engagement approach that is aligned to the
BCM process as endorsed by Australian Standard (HB221).
Terra Firma has a Quality Management System based on the requirements of the ISO 9001
standard. Integral to our quality strategy, we have the flexibility to work with existing
methodologies, such as ISO standards, Six Sigma, CMMI, etc., as well as bringing proven methods
and best practices to bear where appropriate for our client.

Project Management Methodology
Terra Firma assists organisations in developing Project Management methodologies via a structured
process including; review and assessment of existing process and practice against an appropriate
models; establishment of a project to manage changes required; implementation of organisational
change to achieve target maturity level; and ongoing monitoring and mentoring to underpin change.
Through this process we ensure effective improvements in capability based on industry standards
including Prince2, EVM, PMBoK and our own extensive experience.
Terra Firma was engaged by Westfield to develop customised, fully integrated project management
processes and control tools based upon best practice Project Management Methodologies.
A two-part approach was undertaken: Defining a targeted-series of incremental improvements in
Project Management Practice to achieve some quick wins with the aim of bringing all projects into
a common program of work, with common practices, integrated resource management and
consistent reporting; and Providing a fully documented system suitable for on-line implementation
including: End-to-End Project Management Framework and detailed procedures; Matching sets of
templates and examples; and Training and induction materials.
Terra Firma were engaged by the Defence Materiel Office to provide a Subject Matter Expert for
the Improve Project Scheduling and Status Reporting (IPSSR) project, whose role was: Coaching
nominated DMO project office personnel in the IPSSR methodologies; Development of standard
IPSSR templates, views and reports; Development/update and quality review of Standard Operating
Procedures; and Providing support to DMO projects adopting the tools and principles of IPSSR.

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Organisation Name The Birchman Group Asia Pacific Pty Ltd
Trading Name
Contact                       Mr Peter Mahoney
Address                       Level 8, 256, St Georges Terrace,
Suburb                        Perth
State                         WA                    Postcode           6000
Telephone                     289232533             Facsimile          289232525
ABN                           15116571361

Company Background
The Birchman Group is an independent, international management consulting company that
combines international experience and capability with local knowledge, relationships, and focus.
We deliver value to our clients through organisation, process, and technology change and have
developed a culture that revolves around: knowledge, integrity, partnership, pragmatism, and focus.
Birchman has been instrumental in delivering consulting services to an impressive global client
Birchman operates in 4 continents – and in Australia has more than 150 consultants based in offices
in Perth and Sydney. We deliver consulting engagements to key clients in the Public Sector
including: Western Australia Police, NSW Police, WorkCover Western Australia, NSW Attorney
General’s Department, WA Department of Health, and University of New South Wales.
We are a flexible, agile organisation that takes pride in our ability to solve our client’s problems.
Birchman is renowned as an independent provider of Value Management services that:
Delivers greater alignment of investments with business objectives,
Determines and communicates the overall value of investments,
Increases the value realised from new initiatives,
Effectively implements major transformation programmes,
Quantifies, justifies and optimises spending, and
Reduces costs and optimises expenditure.

Company Accreditation (Optional)

Project Management Methodology
Birchman Group places Project Governance as a subset of Corporate Governance that focuses
specifically on the areas related to project activities including: Portfolio Direction, Project
Sponsorship, Project and programme management and efficiency, and Disclosure and reporting.
Birchman’s primary activity is to focus on an effective governance framework; to eliminate the risk
of project failure, ensure the right projects are selected for implementation and ensure they are done
right, or even better, time after time.

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During the project delivery phase Birchman drives key governance processes to ensure the project
delivery exceeds expectations in the areas of scope, quality, risk, budget, time which leads to the
delivery of the expected benefits.
Our methodology also ensure projects, that have a focus on revenue generation or cost cutting, also
report any significant changes in costs, risks or completion date that will impact the timing of future
cash inflows and outflows to the corporation. Consequently, we also include in project governance
the monitoring and forecasting of the impact of project performance on overall corporate
performance to meet their required reporting obligations.
Recent engagement examples include:
- Birchman was engaged by National Lifestyle Villages (NLV) to conceptualise, develop and
implement an integrated governance framework within the PMO to enable effective project tracking
and governance.
- Birchman created a Roadmap for, and then implemented

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Organisation Name The Boston Consulting Group Pty Ltd
Trading Name                 As above
Contact                      Mr Axel Hofmann
Address                      Level 52, 101 Collins Street
Suburb                       Melbourne
State                        VIC                Postcode             3000
Telephone                    293235600          Facsimile            293235666
ABN                          70007347131

Company Background
The Boston Consulting Group (BCG) is widely regarded as the global leader in strategy consulting
and has offices in 66 cities around the world, including Sydney, Melbourne and Canberra.
Our global ICT Practice has 750 consultants and brings together business insight and ICT to
achieve extraordinary impact. In the past five years, BCG has undertaken over 1,300 ICT projects
for some of the world’s largest organisations, working with CIOs and CEOs to shape their strategic
agenda. Our ICT Practice has five focus areas: Strategy, Transformation, Sourcing, Organisation
and Performance, each one with various sub-topics. We remain strictly independent of product and
service providers to ensure we provide objective and unbiased advice.
We have worked with many Australian public sector agencies, including the ATO, AusTrade,
Centrelink, Defence, DEEWR, Finance/AGIMO, Health and Aging, DIAC, Medicare, and Railcorp.
Our highly effective stakeholder management skills and experience has resulted in a perfect track
record for delivering public sector projects in difficult stakeholder environments on-time, on-budget
and with high levels of client satisfaction.
We have received three BRW-St George Annual Client’s Choice Awards – ‘Best Large Consulting
Firm’ (2006 and 2008) and ‘Most Innovative Consulting Firm’ (2007) – based on a survey of over
10,000 senior executives.

Company Accreditation (Optional)
BCG does not engage in external accreditation and certification

Project Management Methodology
Helping organisations to improve project management disciplines is a core component of the
‘Transformation’ focus area of BCG’s global ICT Practice. Effective project management and
governance is essential to ensure on-time, on-budget delivery of ICT projects and realisation of
benefits and anticipated outcomes. Our project management methodology draws on proven tools in
each ‘knowledge area’ of the Project Management Body of Knowledge (PMBoK) and the
PRINCE2 project management process.
Our methodology ensures that appropriate planning, structuring, tracking and reporting, and
decision-making tools and processes are in place to facilitate project implementation. We also
recognise the need for communication and change management processes to ensure appropriate
awareness and buy-in during the project and for the organisation to implement the business process
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changes in an effective and sustainable way. We have a range of proprietary diagnostic tools, such
as the Buy-in Index or Ready, Willing and Able assessment, Roadmapping and our DICE
assessment, to support our projects in this area.
Recent project examples include:
1) Reviewed the project management tools, frameworks and processes used by a major federal
agency for ICT projects against industry standard frameworks and best practices. This covered a
range of areas including project scoping and prioritisation, dependency management, risk
management, financial management, benefits realisation, release management, communication and
change management.
2) Development of a comprehensive ICT Project Management methodology and toolkit for a major
international airline, including a comprehensive process definition handbook and templates.

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Organisation Name The Frame Group Pty Limited
Trading Name
Contact                     Mr Robert Jackson
Address                     Unit 9, 25 Buckland Street, PO Box 224
Suburb                      Mitchell
State                       ACT                 Postcode           2911
Telephone                   261226897           Facsimile          261226868
ABN                         48095369403

Company Background
Frame is an Australian company with ISO 9001:2000 quality endorsement that provides technology
services to a wide range of clients including Federal and State Government Departments and major
commercial organisations. We act as a trusted adviser to our customers, using a proven lifecycle
approach that is customised to solving their business issues with technology solutions. Our core
capabilities are business process consulting, unified communications, information solutions and
data centres.
Frame’s business consulting team can assist your organisation in achieving its short, medium and
long-term goals. Areas of specialisation include: strategic planning; implementation planning;
governance, risk and compliance (GRC); collaborative communications; business process
management (performance improvement and alignment); and sourcing and supplier management.
Frame has a demonstrable record of working closely with our clients. We work on building long-
term relationships with our clients and work hard on understanding their current and on-going
business and technical requirements. Through this understanding we are able to offer them cost-
effective, innovative solutions. We provide our clients with ongoing competitive analysis, pro-
active initiatives, on-going education and knowledge sharing.

Company Accreditation (Optional)
Frames memberships, endorsements, partnerships and certifications include the following:
Corporate Partner, Australian Institute of Management NSW & ACT Limited
Member Queensland BICSI
Member National Committee of BICSI Australia and New Zealand
Member Australian Institute of Project Management (AIPM)
Member Information Systems Audit and Control Association (ISACA)
ISACA representative at Standards Australia on the Standards Committee IT-030-01, AS8018, IT
Corporate member Information Technology Service Management Forum (itSMF)
Member Institute Engineers (IE AUST), previously IREE
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ISO 9001:2000 Quality Endorsed Company, QEC 20120
Registered Training Organisation, 2004/08464
Partnerships and certifications:
Cisco Partner
Microsoft Gold Certified Partner
FAST X10 Partner
Network Appliance professional services partner
Novel Authorized Partner
IPFX Certified Partner
Computer Associates partner
3Com Gold Partner
Cyclades Certified Partner
Siemon Certified Designer
Authorised Trend Micro Associate Partner
A number of Frame consultants hold Federal and NSW Government Gateway accreditation.

Project Management Methodology
Frame's approach to ICT-related projects and portfolio management is based upon internationally-
recognised methodologies, standards and frameworks, combined with practical expertise and
experience gained over many years. This approach has the PRINCE2 methodology at its core,
enhanced with Frame’s own proprietary methods, techniques and systems and is supported by
Frame’s ISO 9001:2000 quality endorsed quality management system.
Frame has demonstrable experience in successfully delivering projects for major enterprises, and
Australian state and federal government organisations.
As a part of the decision to relocate its headquarters to 30 the bond, Lend Lease Management
Services (LLMS) appointed Frame to evaluate the current environment and propose solutions which
would contribute to the overall innovation showcased by the 30 the bond project. The project
required a sound management methodology to ensure the ICT programme met time, budget and
expected outcomes. Frame’s project management methodology, was used to design and manage the
ICT component of the project.
Frame was engaged by Telstra to manage the Australian Taxation Office’s (ATO) transition to
Telstra products and managed services. Telstra selected Frame because of our independence, track
record with other large and complex technology transitions, and our experience in transitioning a
solution rather than solely products and services. Some 7,500 ISDN and 3,000 PSTN services
across 62 national sites, 6,500 mobile services, billing and reporting systems and associated ITIL
service management procedures were designed, implemented and assured. The transition was
managed utilising the PRINCE2 project management methodology and adopting the framework of
ITIL for all managed services.

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Organisation Name The Nous Group Pty Limited
Trading Name                  The Nous Group
Contact                       Ms Alison Hawkins
Address                       Level 9, 347 Bourke Street
Suburb                        Melbourne
State                         Victoria            Postcode             3000
Telephone                     386026212           Facsimile            396705750
ABN                           66086210344

Company Background
The Nous Group (Nous) is a consulting company specialising in assisting complex businesses to
maximise their performance. We exist to achieve positive influence, which means working with
clients whose products and services we believe will improve our society’s well being and working
on projects critical to our clients’ success. We care about and deliver outstanding results for our
clients. We typically work on issues we believe promise character, challenge and multiple layers of
benefit for the client. We have expertise in strategy, organisational and information driven change,
information management and leadership and management development. Nous brings depth of
relevant expertise, a rigorous strategic thinking ability and insightful frameworks to its projects with
clients in both the private and public sector. Our clients include major state and federal government
departments and top ASX listed organisations across several industry sectors including health,
human services, financial services, environment, utilities, science and technology. Nous was
established in 1999 because its founders wanted to apply their management consulting and
leadership development capability to issues that mattered with clients who shared commonality with
Nous’ values.

Company Accreditation (Optional)
Nous is an Australian Government Endorsed Supplier. In our governance work, we use the key
standards AS/NZS 4360 (a minimum requirement of Victorian Government Risk Management
Framework) and the AS 8000 series of standards to identify key governance activities. We have in-
depth understanding of AS4360, CoBIT and Victorian/Australian government standard approaches
(such as VAGO guidelines for IMT projects, Victorian Dept of Treasury & Finance’s Investment
Management standards and the ‘Gateway’ Review processes of both the Victorian DT&F and the
federal DF&R) to identify, analyse, evaluate and treat risk to ensure projects effectively deliver the
identified benefits. Nous is expert in Prince2 and other project management methodologies and
applies ISO and Australian standards for security threat, risk assessment and strategic security
management. Nous consultants are skilled in project management toolsets for risk management and
we bring to our work the core competencies of deep expertise in organisational culture and
performance management along with organisational change management and the workings of
government, including e-Government and government service delivery models. This adds rich
insight into risk and success drivers in major government IMT projects. For our information
management and technology activities, Nous applies AS8015

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Project Management Methodology
Nous consultants are highly competent project managers who also coach clients in this discipline.
Our work is supported by proven project management methods based on Prince2 and PMBOK
principles with robust methodology, procedures and templates to deliver project outcomes on time
and budget. As an example, Nous designed a Project Management Capability for a major provider
of emergency services in Victoria to improve the effectiveness of its operation through
standardisation and improvement of project and change management practices. This was driven by
a clear understanding of the organisation’s business requirements and informed by Nous’ own
proven methods. Nous designed a capability and plan for skill transfer to help the client implement
Prince2 methodology. This clearly supported their business needs and was accepted by the
executive team. The project delivered improved support to project managers (particularly at
recognised “pain points”), simplified project initiation processes, integrated project approval
processes and improved service to the executive through project portfolio management and more
consistent management information. In another project, Nous facilitated a Project Management
workshop for an organisation providing services in the performing arts to develop excellent skills in
their project managers. These managers adopted tools and techniques to achieve three clear
capability improvements (i) successful projects involving project scoping, costing, pricing and
monitoring, (ii) improved management of project plans and performance and (iii) better
management of project teams. To support the workshop, Nous provided a range of complementary
checklists and tools based on Prince2 methodology for use in management of future projects

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Organisation Name The Strategic Directions Group Pty Limited
Trading Name
Contact                      Mr David Robinson
Address                      Level 6, St George Centre, 60 Marcus Clarke Street
Suburb                       Canberra
State                        ACT                 Postcode            2601
Telephone                    1300786566          Facsimile           1300852343
ABN                          58103746872

Company Background
Since the Company was established in December 2003 in Queensland, Strategic Directions has
gained a reputation for delivering high level strategic advice to Federal Agencies, State and Local
Government Departments and Commercial Organisations.
Strategic Directions is strictly vendor independent, which enables the Company to provide
objective, master planning and strategic advice, free from vendor influences. We normally work
directly at CEO / CIO / Director level, aligning our Clients’ business objectives and strategy to
specific ICT requirements.
The Company maintains five Practices including:- ICT Strategy / Telecommunications and
Networking / Project Services / Data Centre Design and Planning / Telephony and Contact Centres.
Recent Federal Agency assignments include:- the preparation of an ICT Strategic Plan to support
the Agency’s 2007 / 2010 Strategic Plan:- a Technical Architecture Review:- Disaster Recovery
Planning:- the preparation of an ICT Services Alignment Review (to align ICT Services with
Business Priorities):- prepare a Service Delivery Model:- prepare a Governance and Performance
Measurement Plan:- a Data Centre relocation:- and the preparation of a Strategic Telephony and
Communications Review.
The Company has also recently been appointed to a Federal Agency Panel for the provision of ICT
Strategic Advisory services.
Strategic Directions has offices in Brisbane, Canberra and Melbourne.

Company Accreditation (Optional)
The Strategic Directions Group is working towards ISO 9001 Quality Accreditation and expects to
be in a position to undergo the QA audit during 2008.
The Company has built a reputation for delivering top quality assignments since it was established
in 2003. This can be confirmed by references that can be supplied at the appropriate time. All of the
Consultants have extensive ICT backgrounds and experience and have either managed their own
companies or been in national management positions. As a result we understand the business
challenges facing organizations who are trying to provide a business outcome, using the appropriate
ICT strategies and plans. Although the Company has strong technical skills we are very business
focused and we work with Clients to achieve the right business outcomes.

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Project Management Methodology
The Strategic Directions Group has developed and implemented its own methodology for the
effective planning and management of projects, and which is similar in concept to PMBOK. It
embodies recognized industry standards for best practice, and with our extensive experience
delivers successful projects in complex ICT environments.
Our templates cover the entire Project Management life cycle including: Business Case,
Organization Change, Scoping, Risk, Quality, Benefits Planning and Realization and Reporting and
Value Management. We frequently scale and tailor the governance solution required to meet the
needs of our clients and incorporate skills transfer and mentoring as part of every engagement.
Recent client projects include:
Beaudesert Shire Council: We won the tender to project manage the corporate process to replace
this organizations local government management system. We did the initial planning and scoping
and coordinated the requirements and tender preparation and subsequently managed the evaluation
and recommendation of the successful solution. As this exercise transformed the organization, it
was run as a high level business change initiative.
Beaudesert Shire Council: Although our core skill sets have been largely honed in business / ICT
environments, we were retained to successfully rescue a community focused project which was
relocating and developing major sports facilities in this shire.
Queensland Transport: We were retained to rescue and manage an initiative, in conjunction with
another Government agency, which was charged with implementing fixed speed cameras in
Queensland by late 2007. We also provided program management and program office
implementation capabilities to this organization.

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Organisation Name The Trustee for Metzke Nominees Trust
Trading Name                 IMA MANAGEMENT AND TECHNOLOGY
Contact                      Mr Ian Metzke
Address                      Level 17, 303 Collins St
Suburb                       Melbourne
State                        Victoria            Postcode             3000
Telephone                    03 8633 7300        Facsimile            03 9620 9344
ABN                          37859379082

Company Background
IMA Management and Technology is a boutique information technology consulting firm that
provides strategic planning, project management, business analysis and specialist technical
expertise to deliver successful technology solutions.
With consulting experience across numerous industries, utilising various technologies and project
management methodologies, we have become the preferred partner for many of Australia’s largest
corporations, universities and government organisations.
A key factor that differentiates IMA Management and Technology from our competitors is our
rigorous five stage recruitment process, of which only about 1% of applicants pass. Additionally,
we invest heavily in staff training and development ensuring that our consultants are at the forefront
of innovation.
The value proposition that we deliver to our clients is flexibility of engagement, competitive pricing
and most importantly, high calibre consultants.
Our company has grown on a reputation of retaining the most talented consultants to ensure project
success and technical excellence and we are well positioned to assist your organisation to realise its
business and technology objectives.
As leaders in innovation and experts in project management, we have developed our own project
management methodology which can be adapted to your organisation to ensure successful project
IMA Management and Technology, where People + Innovation = Solutions.

Company Accreditation (Optional)
IMA Management and Technology is currently undergoing accreditation to achieve ISO9001
Quality Management System certification, leveraging IMA’s existing proprietary quality
IMA Management and Technology utilises industry best practice project management
methodologies in our service delivery including PRINCE2 (Projects IN Controlled Environments),
PMBOK (Project Management Body Of Knowledge) and Agile.

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Most of our consultants have individual accreditation with the relevant project management
organisations such as Project Management Institute. Additionally, we conduct an in house training
program to assist our staff to gain recognised project management certifications.

Project Management Methodology
IMA Management &Technology are experts in the field of project management, and in particular,
implementing project management processes, procedures and methodologies.
Our project managers have experience in operating with, and implementing all major project
management methodologies including PRINCE2 and PMBOK (in Agile and SDLC/Waterfall
environments). Our expert consultants can manage the evaluation, selection and/or implementation
of industry best practice project management methodologies in addition to enterprise project and
portfolio management software tools. We have assisted both private and public sector clients in the
establishment of a Programme Management Office (PMO).
IMA’s ‘Ascend’ internal training program includes PRINCE2 training and certification preparation
courses which are made available to all staff. The Ascend program has been developed by IMA’s
current practicing project managers, many of whom are both PRINCE2 practitioner and PMBOK
PMP certified with over 10 years of experience.
IMA designed and developed the Deakin University Intranet "PRINCE2" website outlining the
PRINCE2 methodology (new to Deakin University). The site features a complex linking system
representing the PRINCE2 project flow stored as an easily editable XML file.
Microsoft Enterprise Project Management (EPM) software was recently implemented by IMA
Management & Technology at Deakin University. Following the implementation of the
system, IMA provided business analysis and project management methodology services for support
tasks including training and document work instructions to staff in the PMO (Project Management
Office within IT Services Division).
We have also provided project management methodology services to the information technology
group of VicRoads utilising PRINCE2 principles.

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Organisation Name The Trustee for Pitcher Partners Consulting Trust
Trading Name                 Pitcher Partners Consulting Pty Ltd
Contact                      Ms Christine Wigg
Address                      Level 19, 15 William Street
Suburb                       Melbourne
State                        Victoria            Postcode           3000
Telephone                    0386105552          Facsimile
ABN                          40584064318

Company Background
Pitcher Partners Consulting (PPC) is a full service business advisory firm which includes a strong
and experienced IT Consulting Division. With an indepth understanding of business and
technology, PPC is able to provide a diversity of advice and create tailored ICT solutions that
achieve tangible benefits. PPC has a national presence, with 42 partners and 520 professional staff
in Melbourne alone. The IT Consulting Division has a strong blend principal IT consultants, project
managers, business/system analysts and strong development team. PPC is independent of ICT
vendors and their resellers. This ensures our advice is independent and objective, and that
recommended solutions are in the best interest of our client alone. PPC has a suite of proven
methodologies and tools. Our client base is diverse including the following industries – Local &
State Govt, Education, Health, Transport, Financial Services, Superannuation, Manufacturing,
Primary Industries, Business/Professional Services, Property & Construction. PPC has earned client
respect and loyalty through continually exceeding client expectations, transparent communication
and integrity. PPC’s IT Consulting Executive Director is Frank Zahra; our Managing Partner is Don
Rankin. Should our consultants fall short of expectations, both Frank and Don are openly available
as a point of escalation and discussion.

Company Accreditation (Optional)
CISA – Certified Information Systems Auditor; Australian Institute of Project Management (AIPM)
– Corporate & Individual accreditations; Microsoft - MCTS; MCP; Gold Certified Partner; Lotus
Notes – Certified Lotus Specialist; Accounting Professional & Ethical Standards Board – APES 110
(Code of Ethical Standards); APES 320 Quality Control; Subject to the following Regulatory
Inspections – ASIC, ICAA, APEC

Project Management Methodology
PPC provides the following services in this category – establishment of project management
methodology for either enterprise-wide adoption or specifically for IT Departments. Not all clients
seek a large Prince2 implementation, but require project controls, standardisation and governance
that a large methodology provides. We develop methodologies to meet the client environment and
the expected use (now and into the future) of the methodology. Our methodologies allows continual
change and amendments as the client environment/experience matures whilst still maintaining a the
rigour and standardisation expected. Our client base is diverse. National Foods engaged PPC to
implement an enterprise-wide PMO underpinned by a specifically developed project management
methodology. Our approach to determining the level of standardisation and control was through a
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series of interviews with senior management, business analysis and divisional key personnel. With
only some minor amendments to templates, this methodology is still used some 6 years after its
implementation. Over recent years we have undertaken similar implementations at other major
manufacturing and professional services environments. Recently Beyondblue engaged PPC to
develop a project management methodology specifically catering for their numerous and diverse
business projects. The methodology was to be streamlined without any loss of project governance
and control, and be interactive with a newly implemented ERP. Through a series of interviews and
discussions with Program Executives, project managers and other personnel we developed a concise
but practical methodology that that caters for the diverse project portfolio of each Division.

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Organisation Name The Trustee for Third Horizon Trust
Trading Name                  Third Horizon Consulting Partners
Contact                       Mr Steven Metzmacher
Address                       Level 9, 60 Marcus Clarke Street
Suburb                        Canberra
State                         ACT                  Postcode            2601
Telephone                     293336000            Facsimile           294602807
ABN                           77149865113

Company Background
Third Horizon was established in 2004 by former Arthur Andersen partners to assist clients in the
design and implementation of strategy and business transformation. Our focus on ICT includes the
assessment, transformation and implementation of IT strategy, operating models, outsourcing
programs, project delivery models, project management methodologies, IT cost management,
system evaluation and selection, and program management of large scale ICT implementation
The focus of Third Horizon is on being a practical consulting organisation that focuses on
implementation to ensure results are delivered. We have grown rapidly since commencement with
over 40 experienced consultants in our Canberra, Sydney and Melbourne offices.
Third Horizon uses experience and independence to deliver results to clients. We are a privately
held, independent firm that does not have alliances with technology vendors. Therefore we do not
have any conflicts of interest in the advice we provide. We have structured quality assurance
procedures that ensure we do not enter into any relationships that create conflict for our clients.
We offer an integrated set of consulting services to a wide portfolio of clients in industries including
government, financial services, industrial and consumer products, media, transport, water and
power utilities and government business enterprises.

Company Accreditation (Optional)

Project Management Methodology
Third Horizon’s proven Project Management Framework is based on the Project Management Body
of Knowledge (PMBOK) and is successfully used to deliver projects in complex environments. The
framework breaks project delivery into four phases:
        Initiating - defines and organises the project.
        Planning - defines and refines objectives, and plans the course of action required to attain
the outcomes.
        Executing and Controlling - integrates consultant and client resources to carry out the
project, maximises skills transfer, and measures and monitors progress.
        Closing - provides formal acceptance of the product, service or result, equips the client with
the ability to maintain change, and brings the project to completion.
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The phases are supported by project artefacts: project charters and stakeholder engagement models;
project management plans, quality and risk frameworks; change control processes; skills transfer
audit; and post implementation reviews.
Examples of our work utilising our methodology include:
       BNP Paribas (global bank) As part of an organisation-wide business transformation
covering the design and implementation of process and technology, Third Horizon set up and ran
the PMO function over 18 months. The project was delivered on time and under budget, providing
successful implementation of new process and technology solutions.
       CSR (major Australian manufacturing company) Third Horizon scoped, designed and
managed a large PMO for a comprehensive customer management transformation program,
including ten major streams encompassing evaluation, selection and implementation of a CRM
system and supporting technology infrastructure. Third Horizon managed several third parties,
including vendors and system integrators.

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Organisation Name Tracey, Brunstrom and Hammond
Trading Name                 TBH Group
Contact                      Mr Robert McMartin
Address                      Level 10, 409 St Kilda Road
Suburb                       Melbourne
State                        Vic                Postcode            3000
Telephone                    398201444          Facsimile           398201742
ABN                          73008444700

Company Background
The Tracey Brunstrom and Hammond (TBH) Group is an Australian based consultancy that
specialises in Project Management, Project Planning, Dispute Resolution, and Strategic Planning. It
leads the market in project time, cost and scope control systems and has over 40 years experience in
Australia and overseas.
TBH’s clients include Government authorities and private contractors across construction, defence,
transport, ICT and finance industries. Whether managing our own projects, or supporting clients,
we are consistently involved in all stages of a project’s cycle.
TBH has experience in providing specialist Project Management Services for some of Australia’s
major projects. For example, the $1billion Star City Casino project, that was under intense public
scrutiny and commercial pressures was delivered 5 months ahead of schedule. This could only have
been achieved through developing a team that delivered the necessary expertise across a range of
TBH has high ethical and professional standards and is committed to providing solutions, that are
innovative, practical, objective and in the best interests of our clients.
We provide Project Management Support Services, that is Time Management and Planning, Risk
Management, Dispute Resolution, Project Co-ordination Support for Project Managers and Contract

Company Accreditation (Optional)
TBH Group’s company accreditation include:
•       AS/NZS ISO 9001:2000 (Lloyd’s Register)
•       Australian Institute of Project Management
•       Project Management Institute
•       UK Office of Government Computing “Project in Controlled Environments (Prince2)
•       Property Council of Victoria
•       Association of Consulting Engineers
•       Australian Industry and Defence Network, Victoria (AIDN)
TBH Group are also members of the following Federal and State Government Panels:
                                                    Project Management Methodology category,
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•      Victorian Government
o      Major Projects
o      Vic Roads
o      Department of Transport
o      Department of Infrastructure

Project Management Methodology
TBH’s PDM is incorporated into our ISO 9001:2000 certified Business Management System, and
this methodology also incorporates other ISO and Australian and New Zealand standards,
•      Risk Management (AS/NZS 4360:2004)
•      Corporate Governance of Information and Communications Technology (AS 8015)
•      Occupational Health and Safety Management Systems (AS/NZS 4801)
TBH are experts in the supply of such diverse services such as:
•      Master Control Programming
•      Resource Scheduling
•      Project Procurement Strategy, including procurement analysis and management.
•      Contract Management and Administration.
•      Independent Monitoring and Reporting
•      Work and Work Package Programming
•      Portfolio Management
•     Risk Management, including Project, Contract, Procurement and Resource Risk
A few of TBH Groups successful projects are:
•       Alcatel-Lucent “Project Titan” program management of the development and testing of
required equipment, processes and procedures, prior to the national “Fibre to Node” rollout on
behalf of Telstra.
•      Department of Defence –
o     Rationalisation of accommodation RAAF Richmond – providing methodology and
management for the successful rationalisation of accommodation at RAAF Richmond
o      Relocation of DISG – providing methodology and planning expertise in the management of
the DISG relocation.
o     RAAF Base Pearce Redevelopment (Stage 1) – develop planning and management
methodology for the successful completion of the first stage construction.

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Organisation Name Transformed Pty Ltd
Trading Name
Contact                      Mr Michael Young
Address                      PO Box 7129
Suburb                       KALEEN
State                        ACT                 Postcode           2617
Telephone                    262596221           Facsimile          262596223
Website            ,au
ABN                          33120497501

Company Background
Transformed is an award-winning project management consultancy that works with individuals and
organisations to develop their project, programme and portfolio management capabilities.
Transformed delivers on complex projects for its clients and establishes key project management
processes that ensure good governance. Transformed provides the critical link between desire and
achievement of clients’ business objectives.
Transformed is a wholly Australian-owned private company. With its head office in Canberra,
Transformed has a broad reach and strong profile. Working through strategic partners, Transformed
has delivered outstanding results in Melbourne, Sydney, Brisbane, Adelaide, Perth and into South-
East Asia.
Transformed is an Australian Government Endorsed Supplier.
To deliver outstanding projects and develop award-winning project management skills,
Transformed offers the following services:
-Outsourced project management,
-procurement and contract management,
-tender evaluation and analysis,
-risk management workshops,
-project team kick-offs and planning session facilitation,
-project planning and delivery
-programme and portfolio management.

Company Accreditation (Optional)
Transformed Pty Ltd holds the following accreditations:
- Registered Training Organisation (registration number 88152)
- Endorsed Assessor – Registered Project Manager Certification - Australian Institute of Project
- Endorsed Training Provider – Australian Institute of Project Management

                                                        Project Management Methodology category,
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- Endorsed Recruiter – Australian Institute of Project Management
- Endorsed Gateway Review Team Member – Australian Government Department of Finance and
- Endorsed Gateway Review Team Member – NSW Department of Commerce
- Endorsed Gateway Review Team Member – VIC Department of Treasury and Finance
- Endorsed Gateway Review Team Member – WA Department of Treasury and Finance

We are currently pursuing ISO9000 certification

Project Management Methodology
Transformed has been involved in the management of numerous projects involving a wide variety
of project management methodologies, standard, systems and procedures. We have implemented
projects using de facto project management methodologies such as PRINCE2 through to in house
proprietary methodologies. Our consultants have the depth to work with any number of project
management methodologies and also bring best practice aspects to an organisation.
A Transformed consultant was engaged by Defence Materiel Organisation to assist in the
development of an integrated project management methodology in the Information Systems
Principal consultant, Michael Young, is currently engaged in a voluntary capacity by the Australian
Institute of Project Management to review the next version of the Australian National Competency
Standards for Project Management, which will form the basis of project management training and
certification standards in Australia.
Transformed currently delivers short courses and qualifications based on PMBOK. Through our
strategic partners, Transformed can also deliver training in Prince 2 and MSP.

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Organisation Name UXC Limited
Trading Name                  UXC Limited
Contact                       Mr Joe Coombs
Address                       4a Whyalla Street
Suburb                        Fyshwick
State                         ACT                 Postcode             2609
Telephone                     02 6222 6500        Facsimile            02 6222 6501
ABN                           31060674580

Company Background
Opticon Australia is a boutique Information, Communications and Technology consultancy offering
professional services in:
- Strategic ICT & IM Consulting, Planning & Governance;
- ICT Project & Portfolio Management Services; and
- ICT Project Services.
In addition to ICT strategic advice, Opticon specialises in:
- Information Management (including strategy, policy, procedures, taxonomies, KM, archiving);
- Enterprise Content Management (document, records, web content, imaging, workflow, e-
permanence, email management);
- Electronic Service Delivery (covering all forms of e-Business & online services);
- Contact Centres (including telephony, call handling, customer management, transactional systems
and computer aided dispatching)
Choosing a consulting partner is a critical choice but one where many firms appear to have
appropriate capabilities. Opticon’s proposition to our clients is that we bring a superior client
experience, based on:
- deep and broad experience in developing ICT strategic plans and frameworks for both public and
private sector clients;
- ability to bring experience based on current practice, emerging best practice and contemporary
academic research;
- excellent knowledge of the Federal Government sector;
- specialist consultants, deeply immersed in ICT strategy and associated activities; and
- proven, robust and efficient methodologies for delivering our strategic and project services to

Company Accreditation (Optional)
ISO9001:2000 certified Quality Management System

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Project Management Methodology
Opticon’s project management methodology complies with AS ISO 10006:2003, Quality
management systems - Guidelines for quality management in projects, which is an adaptation of
AS/NZS ISO 9001:2000 (Quality management systems - Requirements) that incorporates the nine
processes of the Project Management Body of Knowledge (PMBoK®).
Opticon may adjust its methodology to ensure alignment with client specific requirements,
including operating under a PRINCE2 approach when required.
In addition, Opticon employs a comprehensive service delivery model to manage project quality
and provide continuous improvement to practices and procedures. The key elements of our
approach include the assignment brief, the assignment de-brief and periodic, plain English status
reporting throughout the course of the project. Feedback is captured at the project level and
captured in a dedicated client database.
Opticon provides an independent quality manager and service delivery manager who are not aligned
with the project team, and therefore provide a mechanism for escalation and independent reviews.
Selected Projects:
InTACT - Procurement and implementation of backup and storage solution
NRMA - Program Management of Call Centre project initiatives

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Organisation Name Wipro Australia Pty Ltd
Trading Name                 Wipro
Contact                      Mr Kelvin Campbell
Address                      Level 1, 18 National Cct
Suburb                       Barton
State                        ACT                Postcode             2600
Telephone                    02 6198 3372       Facsimile            02 6198 3373
ABN                          80121950463

Company Background
Wipro Australia Pty Ltd is part of Wipro Ltd which is a global management consulting, technology
services and outsourcing company. With more than 100,000 employee across the globe, the
company generated revenues of $US 5.4 billion with 28% YoY growth for the fiscal year 2008-09.
Wipro offers a wide range of consulting services with specialisations across most aspects of
management and technology consulting, business service delivery and operation. In addition, Wipro
provides ‘End to End’ solutions in systems integration and outsourcing means our consulting advice
is pragmatic, outcomes focused, and mindful of implementation challenges. Our clients span a
broad range of industries worldwide and include many of the Fortune Global 100 and Fortune
Global 500 companies and Government agencies. Many of our top 100 clients have been clients for
at least five years. Wipro Consulting Service has a vast pool of qualified resources in the following
functional tracks - Business Consulting – 200, Architecture Consulting – 400, Portfolio consulting –
200 and Business Process Improvement – 400 consultants. Wipro Australia operate offices in
Sydney, Melbourne and Adelaide with over 700 employees servicing our customers across all of
our functional domains. Customers include the University of Canberra, Northern Territory
Government, Telstra

Company Accreditation (Optional)
CMMi Accreditation – Wipro is the first PCMM Level 5, SEI CMM Level 5 and CMMi Level 5
certified software & IT services company globally and the first outside USA to receive the IEEE
Software Process Award. ISO & BS Standard Wipro started its Quality Journey in 1993 by
adopting ISO 9000. Wipro was certified by BVQI and was recertified ISO 9001:1994. Wipro was
certified for the ISO 9001 2000 certification. Wipro is the first software technology and services
organization in India, to be certified for complying with the ISO 14001 standards for the
Environmental Management System. Wipro was certified as compliant with the BS7799 standards
in 2002. Wipro was awarded the BS 15000 in 2004. Wipro has adopted complete BS15000
framework processes and in addition project management which is extremely critical to manage
projects for any size organisation. We are able to address IT Infrastructure management and service
support needs for our clients while maintaining high standards of quality and cost effectiveness Six
Sigma Wipro is the world’s first IT Company to adopt Six Sigmainternally. Six sigma
methodologies in practice include Six Steps to Six Sigma (SSSS), for transactional quality, cross
functional process mapping, DMADV, and DMAIC, in software development.

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Project Management Methodology
Wipro ‘s methodology for Project Management delivers the processes, tools, techniques and
templates to effectively plan, manage and deliver complex projects in balancing the critial project
management constraints of Scope, Quality, Effort, Risk and schedule. This methodology supports
the Project Management Institute (PMI) standards. Our success lies in the alignmemt of these global
standards to the needs of the project management methodology of our client. Wipro has developed
its own framework and IP for project management (Rapid PMOTM) which is aligned to industry
best practices. Wipro has an in house PM academy to develop Project management capabilities so
as to meet client requirements. The major elements in the project management methodology involve
assessment of current project management practices, development of roadmaps, defining
governance structures, defining process frameworks along with process artifacts, developing the
organization structure with detailed job responsibilities, devising benefit realization strategies and
post implementation reviews and improvement strategies. Wipro’s customers derive the following
benefits: well defined common, consistent organizational approach, better project control, high
business justification of projects, better management control, high involvement of management and
stakeholders, well established communication channels, etc. Case Study 1 WIPRO did the
program/project management working with the Planning Commission, Government of India and the
Ministry of IT, Government of India for the Unique National ID project for the more than 1 billion
residents of India. Case Study 2 WIPRO worked with a leading bank in UK to help them setup and
run the Project Management Office for their transformation program.

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