Higher Education Version Benchmarks and Demographics Higher Education Version Benchmark scores are the average scores for all institutions that participated in the Higher Education Average Response Rate 52.16% Participants ID Name 710 The Texas A&M University System Offices 712 Texas Engineering Experiment Station 713 Tarleton State University 715 Prairie View A&M University 720 University of Texas System 721002 Charles A. Dana Center 721019 University of Texas - Office of Public Affairs 721020 KUT Radio 727 Texas Transportation Institute 736 University of Texas - Pan American 737 Angelo State University Texas Tech University Health Science 739 Center University of Texas San Antonio - Business 743001 Affairs 750 The University of Texas at Tyler 751 Texas A&M University - Commerce 756 Sul Ross State University - Alpine, Texas 760 Texas A&M University Corpus Christi 761 Texas A&M International University Univ. North Texas Health Science Ctr. Fort 763 Worth 764 Texas A&M University at Texarkana 787 Lamar State College - Orange 875 Our Lady of the Lake University 923 Texas State Technical College - Harlingen Dimensions Dimension Name Score 1 Work Group 350 2 Accommodations 353 3 Organizational Features 363 4 Information 350 5 Personal 368 Constructs Construct Name Score 1 Supervisor Effectiveness 354 2 Fairness 352 3 Team Effectiveness 336 4 Diversity 361 5 Fair Pay 272 6 Physical Environment 385 7 Benefits 383 8 Employment Development 373 9 Change Oriented 349 10 Goal Oriented 357 11 Holographic 356 12 Strategic 375 13 Quality 380 14 Internal 324 15 Availability 359 16 External 369 17 Job Satisfaction 373 18 Time and Stress 366 19 Burnout 374 20 Empowerment 359 Items Item Text Score 1 We are constantly improving our services. 3.91 Our goals are consistently met or 2 exceeded. 3.74 We provide high quality programs and 3 services. 4.06 We develop services to match the needs of 4 those we serve. 4 5 My performance is evaluated fairly. 3.84 My supervisor is consistent when 6 administering employee policies. 3.78 7 Every employee is valued. 3.57 We work to attract, develop, and retain 8 people with diverse backgrounds. 3.65 We have adequate computer resources, 9 (hardware and software). 3.84 Information systems are in place and 10 accessible for me to get my job done. 3.95 Information is shared as appropriate with 11 other organizations or institutions. 3.67 The right information gets to the right 12 people at the right time. 3.21 We integrate information and act 13 intelligently upon that information. 3.57 The work atmosphere encourages open 14 and honest communication. 3.44 We feel the channels we must go through 15 at work are reasonable. 3.44 Work groups or committees are trained to 16 incorporate the opinions of each member. 3.37 Work groups or committees receive adequate feedback that helps improve 17 performance. 3.33 We have an opportunity to participate in the 18 goal setting process. 3.46 Decision making and control are given to 19 employees doing the actual work. 3.36 We seem to be working toward the same 20 goals. 3.58 There is a sense of trust throughout the 21 organization. 3.14 We are given the opportunity to do our best 22 work. 3.76 I feel a sense of pride when I tell people 23 that I work for this institution. 4.1 The amount of work that is expected of me 24 is reasonable. 3.68 25 We are efficient. 3.53 26 Outstanding work is recognized. 3.43 27 There is a real feeling of teamwork. 3.4 28 We feel that our efforts count. 3.48 We are encouraged to learn from our 29 mistakes. 3.71 We have adequate resources to do our 30 jobs. 3.64 We are given accurate feedback about our 31 performance. 3.58 When possible, alternative work schedules (flex-time, compressed work weeks, job 32 sharing, telecommuting) are offered to us. 3.57 Learning opportunities or training are made available for personal growth and 33 development. 3.69 Learning opportunities or training are made available for professional growth or skills 34 development. 3.83 We have access to information about job opportunities, conferences, workshops, 35 and training. 3.83 My supervisor is supportive of my career 36 goals. 3.95 We have sufficient procedures to ensure 37 the safety of employees in the workplace. 4.02 38 Our workplace is well maintained. 3.87 Within my workplace, there is a feeling of 39 community. 3.71 The environment supports a balance 40 between work and personal life. 3.7 The pace of the work in this organization 41 enables me to do a good job. 3.73 42 My job meets my expectations. 3.78 We balance our focus on both long range 43 and short term goals. 3.65 44 My ideas and opinions count at work. 3.67 People who challenge the status quo are 45 valued. 3.17 Work groups or committees are involved in 46 making work processes more effective. 3.43 The people I work with treat each other 47 with respect. 3.86 The appropriate information is shared with 48 the public. 3.75 Favoritism (special treatment) is not an 49 issue in raises and promotions. 3.32 Our employees are generally ethical in the 50 workplace. 4.02 I am confident that any ethics violation I 51 report will be properly handled. 3.8 Harassment is not tolerated at my 52 workplace. 4.1 I am satisfied with the opportunities I have 53 to evaluate my supervisor's performance. 3.18 When possible, problems are solved 54 before they become a crisis. 3.59 We use feedback from those we serve to 55 improve our performance. 3.82 I believe we will use the information from 56 this survey to improve our performance. 3.49 I have regular involvement (once a month 57 or more) in community activities or groups. 3.69 58 People are paid fairly for the work they do. 2.84 Salaries are competitive with similar positions in the community or at 59 comparable institutions. 2.74 Benefits can be selected to meet individual 60 needs. 3.77 61 I understand my benefits plan. 3.94 Benefits are comparable to those offered in 62 other jobs. 3.79 63 My pay keeps pace with the cost of living. 2.6 Changes in benefits and compensation packages have been explained during the 64 last two years. 3.77 I am satisfied with my continuing 65 education/training opportunities. 3.62 66 I am satisfied with my medical insurance. 3.71 67 I am satisfied with my sick leave. 4.08 68 I am satisfied with my vacation. 4.05 69 I am satisfied with my retirement. 3.79 70 I am satisfied with my dental insurance. 3.37 71 I am satisfied with my vision insurance. 3.43 72 I am satisfied with my holiday benefit. 3.96 I am satisfied with my Employee 73 Assistance Program (E.A.P.). 3.6 Information and knowledge are shared 74 openly within this organization. 3.18 An effort is made to get the opinions of 75 people throughout the organization. 3.19 76 We work well with other organizations. 3.67 We work well with our governing bodies 77 (the legislature, the board of regents, etc.). 3.75 78 We work well with the public. 3.89 We understand the state, local, national and global issues that impact this 79 organization. 3.77 We know how our work impacts other 80 employees. 3.68 Our web site is easy to use and contains 81 helpful information. 3.53 I have a good understanding of our 82 mission, vision, and strategic plan. 3.82 I believe we communicate our mission 83 effectively to the public. 3.54 My organization encourages me to be 84 involved in my community. 3.61 rticipated in the Higher Education Excellence Survey 2007-2008.
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