Lessons on Business Administration - PowerPoint

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					Public Administration

         First session
   Prof. Denise Scheberle
 First card: write your name, what you hope to
  learn in this class, something interesting or
  fun about you, your learning style, and attach
  a picture
 Large card: Fold in half and write your first
  name; bring it to class next two weeks
Nature of the class
 Interactive
 Thoughtful
 Challenging
 Open
 Six discussion teams for case studies
     Summary, lessons, application
1. Say hello! Assign team leaders and
   decide how to take attendance.
2. Create a short list of guidelines or
   ground rules for team and class
3. Turn in extra copy of assignments and
   list of guidelines to me.
Learning styles typology
 Active and reflective learners
 Sensing and intuitive learners
 Visual and verbal learners
 Sequential and global learners
 Thoughts? Any surprises? Confirmations?
Critical thinking
 Process of avoiding one’s preconceptions by
  gathering evidence, contemplating and
  evaluating alternatives, and coming to a
 Thought that is disciplined, comprehensive,
  based on intellectual standards, and, as a
  result, is well-reasoned
What is public administration?
 “PA may be defined as all processes,
  organizations and individuals associated with
  carrying out laws and other rules adopted or
  issued by legislatures, executives and
     Inclusive definition: administrators are the
      foremost, but not the only individuals in PA
     Gordon/Milakovich (authors)
Other definitions of PA
 “Public administration is detailed and
 systematic execution of the law”
     Woodrow Wilson
     includes only the administrator
     excludes policy formulation as well as elected
still other definitions
 “Whatever governments do for good or
 ill. It is public administration’s political
 context that makes it public--that
 distinguishes it from private or business
     Shafritz and Russell
     both inclusive and confusing!
What can we conclude about PA?
 it is conveys activity
 concerned with public service (what government can
  give to people)
 tends to be concentrated in the executive branch
 usually connected with implementing the law
PA is also a field of study
 People take undergraduate and graduate courses to
  learn how to manage public programs and respond to
  public needs
 Also learn how to operate in a public rather than a
  private environment
How are public and private administration
 goals
 incentives
 flexibility
 performance measures
 oversight
 other ways?
Tensions faced by public administrators
 Efficiency v. Effectiveness
     reaching public goals or measuring activities?
 Responsiveness v. Accountability
     responding to public needs or filling out
 Difference between outputs and
For Thursday
 what does Wilson mean by “science of
 how does Wilson feel about the relationship
  between politics and administration?
 what does Wilson mean by the “murderous
  fellow” sentence?
 NEW: Are Wilson’s arguments still valid? Why
  or why not?
Public opinion of PA
 Public support of PA has decreased
  since 1950s, even though
  professionalism and accountability have
 Why?
For Tuesday: Blast case
 Who bears the blame for the disaster in
 What are the central causes of the tragedy?
 What are the lessons we can take from this
 What connections do you see to Wilson’s
How to prepare a case write-up
 Summary/Overview
 Lessons
 Connections
People don’t like government…

    I’m from the government and I’m here
     to help you.
    That’s good enough for government
Part III
 how does Wilson justify looking to other
  countries for ideas for public administration?
 what does Wilson mean by the “murderous
  fellow” sentence?
 solving what problem will allow us to “pilot the
 What do you think of when you think of
 Bureaucracy is a way of organizing to achieve
 Class example
 Bureaucracy is intended to maintain control
  and coordination of large groups
Max Weber (1864-1920)
 German economist and social historian
 wrote essay on bureaucracy in 1911
 remains the most influential statement of what
  bureaucracy is, and what problems are
 three types of authority
      traditional, charismatic, legal-rational
Major elements of a bureaucracy
 Fixed authority and official jurisdiction
      specialization
 written, formal rules
 impersonal administration
 hierarchy of offices
      chain of command
 career service with employment based on
Negative consequences
 monopolize information
 hard to destroy
 ambivalent about democracy
 dehumanizing of the bureaucrat
 ability of anyone to control
 powerful
Thinking about bureaucracy
 Do you agree with all, some or none of Weber’s
  negative consequences?
 What examples do you have that support or refute his
 Why have bureaucracies come to mean inefficient
  rather than efficient organizations?

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