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									From Wikipedia, the free encyclopedia

University of Phoenix

University of Phoenix
University of Phoenix

Motto: Established: Type: President: Faculty: Staff: Undergraduates: Postgraduates: Location: Campus: Locations: Website:

Thinking Ahead 1976 Private, For-profit Bill Pepicello 20,000+ 12,000+ 320,700 77,000 Phoenix, Arizona, USA Urban 204 campuses & learning centers[1]

University of Phoenix Stadium, Glendale, Arizona who wished to complete or further their education in ways that complemented both their experience and current professional responsibilities. At that time, colleges and universities were organized primarily around serving the needs of the 18–22-year-old undergraduate student — given that the large majority of those enrolled were residential students of traditional college age, just out of high school. “According to Sperling, working adult students were often invisible on traditional campuses and treated as second-class citizens.”[4] With a first class of only eight students,[5] Sperling founded the university in 1976 in Phoenix, Arizona.[4] In 1980, the school expanded to San Jose, California. By 1989, the university had become one of the first providing an online program for students.[6] University of Phoenix is a wholly owned subsidiary of Apollo Group, Inc. publicly traded on NASDAQ: APOL and is a S&P 500 corporation based in Phoenix, Arizona. The school was the top recipient of student financial aid funds for the 2008 fiscal year, receiving nearly $2.48 billion for students enrolled.[7] The University of Phoenix Stadium in Glendale, Arizona is a municipal sports arena, best known as the home of the NFL’s Arizona Cardinals and the site of the NCAA’s Tostitos Fiesta Bowl. The University paid $154.5 million for 20 year naming rights for advertising purposes.[8]

The University of Phoenix (UPX) is a private for-profit institution of higher learning. As the largest private university in North America, it has a current enrollment of 397,700 students.[2][3] The school was founded in 1976 by Dr. John Sperling and is owned by the Apollo Group, Inc.[1] The university has more than 200 campuses offering more than 100 degree programs at the associate’s, bachelor’s, master’s and doctoral levels in various fields of study.[3]

In the early 1970s, at San Jose State University in California, John Sperling and several associates conducted field-based research in adult education. The focus of the research was to explore teaching/learning systems for the delivery of educational programs and services to working adult students


From Wikipedia, the free encyclopedia
The University of Phoenix abbreviates its name as "UPX", as can be seen both in the URL of their public relations website,, as well as throughout.

University of Phoenix
corresponding benchmark diploma or degree (GED needed to enter associate’s and bachelor’s degree programs, bachelor’s degree needed to enter master’s program, etc.). Specific programs may require certain GPAs, so many years of applicable work experience, and background tests and immunizations for on-campus study.[14] Undergraduate tuition averages $12,000 per year.[15] Students spend 20 to 24 hours with an instructor during each course, compared with about 40 hours at a traditional university. The university also requires students to work on projects for four or five hours per week in what it calls learning teams, wherein students engage classmates in course material discussions.


Online Services and Education
University of Phoenix Headquarters, Phoenix, Arizona The university has campuses and learning centers in 40 states, the District of Columbia, Puerto Rico, Canada, Mexico, Chile, and the Netherlands.[9] While the school specializes in online programs, the campuses offer additional programs and services.[10] Online students are also able to utilize tutoring/social centers which can also be used for social and student learning interactions. The first center opened in 2007 in Plano, Tex.[11] Upon registering for a class, students pay a fee ranging from $65.00 to $95.00 for access to class-specific online resources. This resource fee provides them full access to an electronic library, textbooks and other ancillary material required for the course. The university says that the electronic textbooks include search features and hyperlinks to glossary terms that make the books easier to use when working on research papers and other documents[16]. Through their online portal, or "eCampus," University of Phoenix students also have special access to software required for coursework. Available, for example, are virtual companies created by the university to provide students with assignments more realistic than those available with case studies.[17] Jeff Silber, an analyst at BMO Capital Markets, estimates that around 75 per cent of the school’s students are enrolled in online courses of some form.[5] In 2008, the University of Phoenix was ranked #25 in the world for online degree programs by OEDb.[18]

Academic profile
The university offers several different programs of study, all administered through four colleges — the John Sperling School of Business and Technology, the Artemis School (administering art, education, and health fields), the School of Advanced Studies (overseeing doctoral programs), and Axia College (managing associate’s degrees).[12] In addition to its traditional education programs, the school offers continuing education courses for teachers and practitioners, professional development courses for companies, and specialized courses of study for military personnel.[13] Admission requirements differ by prospective degree and field of study; however, most require current full-time employment, a satisfactory TOEFL score, and a

The University of Phoenix was regionally accredited in 1978 by The Higher Learning Commission (HLC) as a member of the North Central Association of Colleges and Schools (NCA).[19] It also has accreditation for a variety of its specialty degree programs, including: Nursing Accreditation — The B.S. in Nursing and the M.S. in Nursing degree


From Wikipedia, the free encyclopedia
programs are accredited by the Commission on Collegiate Nursing Education (CCNE)[20]. The CCNE is recognized by the U.S. Department of Education[21] and the Council for Higher Education Accreditation[22]. Business Accreditation — All business programs from the Associate to the Doctoral levels have specialty accreditation through the Association of Collegiate Business Schools and Programs (ACBSP).[23] The ACBSP cannot be considered for U.S. Department of Education recognition since they do no provide access to federal funds[21]. However, the ACBSP is recognized by the Council for Higher Education Accreditation (CHEA). Teacher Education Accreditation — The M.A. in Education degree program is preaccredited by the Teacher Education Accreditation Council (TEAC) for a period of five years, from December 20, 2007 to December 20, 2012.[24]. The TEAC is recognized by the U.S. Department of Education and the CHEA[25]. Counseling Accreditation — The M.S. in Counseling degree program in Community Counseling and the M.S. in Counseling degree program in Mental Health Counseling are accredited by the Council for Accreditation of Counseling and Related Educational Programs (CACREP).[26]. The CACREP is recognized by the CHEA[27].

University of Phoenix

The average age of a University of Phoenix student is between 33 (undergraduate) and 36 (graduate), and most students have work related commitments.[29] Additionally, nearly two-thirds of the University’s students are women. A plurality of students attending the school study business (undergraduate students representing 29.9% and graduate students 12.9%), followed closely by those enrolled in Axia College for associate’s degrees (28.1%).[30]

The University’s faculty consists of approximately 1,500 core faculty and 20,000 associate faculty members. All have masters or doctorate degrees.[31] Approximately 95% of the school’s faculty are part-time compared with an average of 47% across all universities.[32] Pre-screened instructional candidates participate in a training program in the modality in which they teach, which has the effect of weeding out (40%-50%) of the less committed or capable applicants.[33]
Notable UoP alumni

Kirkland H. Donald, U.S. Navy Admiral

In May 2008, the school announced the formation of the University of Phoenix National Research Center. It is designed to study which teaching methods work best for nontraditional students. The development of the research center is under advisement by a board comprising a former dean of education at the University of Virginia; a consultant on learning and a former official with the College Board; and the president of the National Center for Public Policy and Higher Education.[28]

Mary Peters, 15th U.S. Secretary of Transportation

Shaquille O’Neal ’05, four-time NBA Championship winner

The 2008 UPX Academic Report[34] shows a highly diverse student and faculty makeup. According to demographic information in the report, on average the student/faculty


From Wikipedia, the free encyclopedia
population is significantly more diverse than that of most higher education institutions. African-Americans make up more than 15% of the university’s 22,000 faculty members, with about 6% as Hispanic. The national average in recent years showed about 5% as African-American with about 3% as Hispanic. The student population is approximately 25% African-American and almost 13% Hispanic. This is as compared to national statistics from recent years showing 12% AfricanAmerican populations and 10% Hispanics nationally.[35] The university graduates a larger number of underrepresented students with master’s degrees in business, health care and education than any other U.S. School. It is also ranked as the highest in graduating African American and American Indian students with master’s degrees for all other disciplines. The underlying data for these conclusions was provided by the U.S. Department of Education’s National Center for Education Statistics (NCES) for the ’05-’06 academic year.[36]

University of Phoenix

Some members of the academic community and employers consider UOP’s faculty to be too "come-and-go" and nomadic.[32][47] Approximately 95% of UOP faculty are part-time compared with an average of 47% across all universities. The University of Phoenix requires that most faculty be actively working in the fields that they teach.[32]

MBA program’s lack of AACSB accreditation
In November 2006, Intel Corporation decided to exclude over 100 colleges who lacked the Association to Advance Collegiate Schools of Business (AACSB) accreditation from its tuition reimbursement program, including University of Phoenix, saying it lacked "topnotch accreditation."[48][32][49] Additionally, there have been published reports that Procter and Gamble and other companies[50] will not hire graduates of non-AACSB-accredited MBA programs. Intel acknowledges that UOP is regionally accredited but an Intel manager is quoted as drawing a distinction of "highly accredited" and clearly excluding the University of Phoenix from it.[47][32] John J. Fernandes, the AACSB’s president, said the University of Phoenix has never applied for membership. He feels that their chances of acceptance would be low because they have a "lot of come-and-go faculty".[32][47][51] While some companies have concerns about accreditations others, such as Boeing[52], praise the flexibility of online learning, such as that offered by the University of Phoenix.

• Admiral Kirkland H. Donald: Director, Naval Nuclear Propulsion and former Commander, Submarine Force, U.S. Atlantic Fleet [37] • Mary Peters (politician): Former United States Secretary of Transportation.[38] • Shaquille O’Neal: NBA basketball player[39] • Howard Schmidt: Former Chief Security Strategist for the US CERT Partners Program for the National Cyber Security Division and current President and CEO of R&H Security Consulting LLC[40] • Lisa Leslie: WNBA Basketball player[41][42] • Mitch Cook: Vice President of Marketing and Sales, TEMSCO Solutions[43] • Todd Cutler: Mayor, Fernley, NV[44] • Barry Caudill: Executive Producer, Firaxis Games.[45] Senior Producer of the very popular Sid Meier’s Civilization IV game. He is also credited with contributing to many other popular gaming titles[46]

Graduation and retention
When calculated by the federal standard used by the Department of Education, UOP’s overall graduation rate is 16%, which when compared to the national average of 55% is among the nation’s lowest.[32] The federal standard measures graduation rates as "the percentage of first-time undergraduates who obtain a degree within six years"[32]. The number is significantly lower at its Southern California campus (6%) and its online programs (4%).[32] University of Phoenix published a response acknowledging the 16% graduation rate but took exception to the Federal standard used to calculate the rate, noting that the rate is based upon criteria



From Wikipedia, the free encyclopedia
which includes only 7% of UoP’s student population. The institution publishes its own nonstandard graduation rate of 59% to account for its large population of non-traditional students.[32]

University of Phoenix
because it wrongfully included study group meetings among students as instructional hours. The auditors also ruled that the university erred in including cost-of-living expenses for some students when determining financial need.[68][32][59] The aforementioned $6 million settlement with the United States Department of Education came less than a year after that agency ordered the university to pay $650,000 for failing to promptly refund loans and grants for students who withdrew.[59]

Federal investigations and lawsuits
The Equal Employment Opportunity Commission settled a second sexual harassment claim filed against the university by a former employee for $225,000 in August 2007.[53] In September 2004, the university paid a settlement of $9.8 million to the United States Department of Education for alleged violations of the Higher Education Act provisions which prohibit distributing financial incentives to admission representatives.[54][55][56][57][58] A federal whistle-blower/false claims lawsuit accusing the university of fraudulently obtaining hundreds of millions of dollars in financial aid was filed in 2003 and is currently pending.[59][32][60][61] The university receives more federal student financial aid than any other university in the United States, receiving $1.8 billion in federal student aid in 2004-5.[32] The lawsuit was dismissed by the federal district court and then reinstated by the 9th Circuit Court of Appeals. The Supreme Court declined to hear University of Phoenix’s appeal of that decision.[62][63] The federal district court in Sacramento refused the university’s motion to dismiss the case on the grounds that an "alternate remedy" had already been achieved by the aforementioned $9.8 million settlement. That court set the case for trial in September 2009.[64] The university paid $3.5 million in back wages owed to 1,700 workers related to overtime pay and exemption status given to its recruitment advisers, under a settlement reached in July, 2004 with the United States Department of Labor.[65][66] The university was sued by the Equal Employment Opportunity Commission for alleged religious discrimination favoring Mormon enrollment counselors.[67] The university settled allegations by the United States Department of Education for $6 million in March 2000 pursuant to a ruling by government auditors that the university’s teaching schedule fell short of the minimum time required to qualify for financial aid

• The EEOC settled a second sexual harassment claim against the school for $225,000 in August 2007.[69] • In September 2004, the university paid a settlement of $9.8 million to the U.S. Department of Education for alleged violations of Higher Education Act provisions that prohibit distributing financial incentives to admission representatives.[54][55][56][70][71] • A 2003 federal whistle-blower/false claims lawsuit alleges the university improperly obtained hundreds of millions of dollars in financial aid. It is set to begin trial on March 9, 2010.[32][59][64][72][61] The school counters that the lawsuit is a legal manipulation by two former university employees over a matter previously resolved with the U.S. Department of Education.[73] The Department of Justice declined to intervene in prosecution of the lawsuit and it was dismissed by the Eastern California U.S. District Court as baseless.[74]The plaintiffs appealed this decision to the Ninth Circuit Court of Appeals, reversing the district court’s decision to dismiss the lawsuit.[75] • The university has had various labor and government regulatory related issues. It paid $3.5 million to settle alleged violation of overtime compensation provision with the Department of Labor.[76][77] In November 2008 it agreed to pay $1.875 million to settle allegations by the EEOC for alleged religious discrimination favoring Mormon enrollment counselors. In settling these matters, University of Phoenix did not admit any liability or wrongdoing.[78]


From Wikipedia, the free encyclopedia
• The university also settled allegations by the U.S. Department of Education for $6 million in March 2000 because government auditors noted that the teaching schedule fell short of the minimum time required to qualify for financial aid.[32][59][68] • The U.S. Department of Education also ordered the university to pay $650,000 for failing to promptly refund loans and grants for students who withdrew.[59] • In January 2008, the university’s parent company, Apollo Group, Inc. was found guilty of fraud for misleading investors by a jury which awarded $280 million.[79] U.S. District Judge James Teilborg recently overturned the verdict, ruling that the evidence was insufficient.[80]

University of Phoenix
[11] University of Phoenix Opens First Resource Center, Dallas Business Journal, July 19, 2007 [12] "University of Phoenix-Just the Facts". Retrieved on 2008-05-04. [13] "UoP Online and Campus Programs". online_and_campus_programs/ online_and_campus_programs.aspx. Retrieved on 2008-05-04. [14] "UoP Admission Requirements". admission_requirements.aspx. Retrieved on 2008-05-04. [15] "UoP Fact Book" (PDF). FactBook-individual_pages.pdf. Retrieved on 2008-05-04. [16] E-Books Make Learning Cheaper Wendy Leonard, Accessed 09/11/08 [17] University Offers Real Job Training at Unreal Companies, by Paula Wasley, The Chronicle of Higher Education, August 8, 2008 [18] "OEDb’s Online College Rankings 2008". Retrieved on 2008-05-04. [19] [] [20] CCNE-Accredited Baccalaureate and Master’s Nursing Degree Programs [21] ^ CHEA_USDE_AllAccred.pdf [22] CHEA_USDE_AllAccred.pdf [23] Current ACBSP Educational Institution Members [24] TEAC members by state [25] CHEA_USDE_AllAccred.pdf [26] Directory [27] CHEA_USDE_AllAccred.pdf [28] U. of Phoenix Draws Big Names to Advisory Panel on New Center on Teaching Adults Chronicle of Higher Education 2008-05-27 [29] Why Recent Criticism of the University of Phoenix is Unjustified, Rhonda P. Urban [30] University of Phoenix 2007 Fact Book [31] University of Phoenix Faculty Overview Accessed February 17, 2008 [32] ^ Sam Dillon, Troubles Grow for a University Built on Profits, The New York Times, February 11, 2007. [33] [1] ECAR Case Study 4

[1] ^ "UPX Campus Locations". campus_locations/ campus_locations.aspx. Retrieved on 2008-05-03. [2] phoenix.zhtml?c=79624&p=irolnewsArticle&ID=1271716&highlight= [3] ^ University of Phoenix provides growth opportunities for working adults Lee Allen, Accessed 18 September, 2008 [4] ^ New Models For Higher Education: Creating an Adult-Centered Institution Craig Swenson, Accessed 18 Sept, 2008 [5] ^ Andrew FarrellForbes (hosted on CBCNews), The Web Billionaires, September 19, 2008 [6] Telephony Online, Desktop degrees, University of Phoenix takes education online, May 26, 1997 [7] Top 100 Recipients of Federal Assistance for FY 2008,, US government [8] U. of Phoenix Basks in the Super Exposure the Super Bowl Brings, The Chronicle of Higher Education, by GOLDIE BLUMENSTYK, August 28, 2008. [9] Apollo Group Enters Mexican Education Market [10] University of Phoenix fills online, campus classrooms Bob Pepalis, Accessed 18 September, 2008


From Wikipedia, the free encyclopedia
[34] 2008 UPX Annual Academic Report [35] U. of Phoenix Says Test Scores Vindicate Its Academic Model, Chronicle of Higher Education, BLUMENSTYK June 13, 2008 [36] University of Phoenix Ranks #1 in Graduating Master’s Degree Students from Underrepresented Populations, Hispanic PR Wire [37] United States Navy Biography US Navy Website, Accessed March 13, 2008 [38] Events, drive keep DOT chief in the spotlight, USA Today website accessed February 12, 2008 [39] The Big Executive? Shaq masters MBA MSNBC Website, Accessed February 12, 2008 [40] Howard Schmidt Biography, AEI Speakers Bureau Accessed February 12, 2008 [41] SPORTS OF THE TIMES; University Sells Itself During Playoffs NYTimes Website, Accessed March 20, 2009 [42] Los Angeles Sparks Lisa Leslie Receives her Masters at University of Phoenix WireImage Website, Accessed March 20, 2009 [43] management.htm [44] index.asp?NID=178 [45] bios.php?bioid=20 [46] sheet/view/developerId,39316/ [47] ^ University of Phoenix Staggers Under Growing Criticism,, by Truman Lewis, February 11, 2007 [48] Dawn Gilbertson, Losing Intel a blow to school, Arizona Republic, Dec 5, 2006 [49] Stu Woo, Intel Cuts 100 Colleges From Its Tuition-Reimbursement Program for Employees, The Chronicle of Higher Education, February 2, 2007. [50] Business School Seeks Accreditation, The Ithacan, by William Earl, October 7, 2004 [51] Dawn Gilbertson, Losing Intel a blow to school, Arizona Republic, Dec 5, 2006 [52] [2] [53] EEOC Settles Claim with University of Phoenix, Associated Press, August 29, 2007 [54] ^ Student-recruitment Tactics at University of Phoenix Blasted by Feds Univ. of Phoenix Audit Leads to $9.8 mil

University of Phoenix
Fine The Arizona Republic, September 14, 2004, by Dawn Gilbertson [55] ^ University of Phoenix Receives Record Fine Austin Business Journal, September 14, 2004] [56] ^ U. of Phoenix Uses Pressure in Recruiting, Report Says - Institution disputes charges that it pumps up enrollment through illegal tactics, Chronicle of Higher Education, by Goldie Blumenstyk, October 8, 2004 [57] US DOE Program Review Report [58] US DOE and U. of Phoenix Settlement Agreement [59] ^ Dealing in Diplomas, For the University of Phoenix, college is a big business - and getting bigger, The Dallas Morning News, February 28, 2004 by Katherine Yung [60] List of Court Documents Related to False Claims Suit [61] ^ Lisa M. Krieger Lawsuit: University of Phoenix breached ethics, laws, San Jose Mercury , Jun 23, 2007. [62] Supreme Court Lets False-Claims Lawsuit Proceed Against University of Phoenix, Chronicle of Higher Education, by Goldie Bluumenstyk, May 4, 2007 [63] Apollo Group Legal Information Center [64] ^ University of Phoenix fraud case goes forwardL.A. Times, August 21, 2007 [65] University of Phoenix, Dept. of Labor Reach Overtime Agreement The Phoenix Business Journal, July 23, 2004 [66] Apollo to pay Department of Labor $2M$3M to Settle Case Austin Business Journal, July 17, 2004. [67] Worker Bias Suit Targets University of Phoenix-School Favors Mormons, EEOC says September 28, 2006, by Dawn Gilbertson [68] ^ University of Phoenix Reaches $6M Settlement The Business Journal of Phoenix, March 28, 2000 [69] EEOC Settles Claim with University of Phoenix, Associated Press, August 29, 2007 [70] US DOE Program Review Report [71] US DOE and U. of Phoenix Settlement Agreement [72] List of Court Documents Related to False Claims Suit [73] United States of America ex rel. Hendow v. University of Phoenix Apollo Group Legal Information Center, accessed July 18, 2008


From Wikipedia, the free encyclopedia
[74] hendowDocuments/Document_6.pdf [75] hendowDocuments/Document_4.pdf [76] University of Phoenix, Dept. of Labor Reach Overtime Agreement The Phoenix Business Journal, July 23, 2004 [77] Apollo to pay Department of Labor $2M$3M to Settle Case Austin Business Journal, July 17, 2004. [78] Bias lawsuit settled by Apollo Group November 4, 2008, by Dawn Gilbertson

University of Phoenix
[79] Jury Finds U of Phoenix Parent Company Liable for $280 Million Chronicle of Higher Education January 16, 2008 [80] Judge Overturns $280 Million Verdict Against the Apollo Group, Chronicle of Higher Education, August 5, 2008

External links
• University of Phoenix Newsroom • University of Phoenix Library • University of Phoenix Official Website

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