PHOTO BY SHERRI KRAZL
Hete charts out 2005 focus
By President and CEO Joe Hete agreements and, of course, continue to grow the
The past year, though filled with many challenges third party business. You can help us meet these
and changes for us here at ABX, was one of much very important goals by focusing on doing what
excitement, some disappointment, and many you know how to do and giving it your best effort.
accomplishments as well. We celebrated the selection For 2005, we must stay focused on getting back
of our location as the DHL consolidated hub, which on track with service and eliminating errors. One
has brought much construction and change to the big challenge to keep in mind will be the DHL hub
footprint of the facility. We developed and nurtured consolidation slated for the fourth quarter.
relationships with our customers, primarily DHL. We I would like personally to challenge each and
established new business by taking on the management every employee to look at your role here at ABX
of the Indianapolis Hub for the USPS, servicing and focus on at least one thing that you have
customer aircraft, and operating holiday charters. We control over that will help ABX improve our
took delivery of the first-ever passenger-to-cargo service percentages for the year. Share your idea
modified B-767 freighter, which sports the ABX logo. with your supervisor, as it may be something that
And we handled record freight volumes in the fourth all employees could do.
quarter. On the down side, we were notified of a fleet If you have additional ideas on how ABX can
reduction and we struggled with on-time service accomplish these objectives, please take the
during peak. initiative to discuss them with management. And as
From a strategic business standpoint the always, you may contact me through the Hete
objectives for the company in 2005 are to build on Hotline by e-mailing me at firstname.lastname@example.org.
the successes of 2004. Specifically, we will continue to I’d like to take this opportunity again to thank
perform under our existing ACMI and Hub Services all of you who exemplify the ABX values.
Silver anniversary year begins for ABX
On April 16 of this year, 25 years will have flown by since will be included in various Company publications. All material
Airborne Freight Corporation acquired Midwest Air Charter to will be subject to editing. Be sure to include your name and
create an airline subsidiary called Airborne Express, Inc. If you a daytime phone number in case clarification is needed.
were around at that time or shortly Photos should be labeled on the back
thereafter, you have seen tremen- with your name and address so they can
dous changes in the airline now be returned.
called ABX Air, Inc. This is your You have until March 1 to submit this
opportunity to share your photos, material, so curl up by the fireplace on a
stories, and memories of those first cold winter evening and put your memories
few years. down on paper of your airline in its infancy.
Please send your stories and Watch for this logo (designed by
memories in writing by comat to Multimedia Information Coordinator Paul
25th Anniversary, ILN 9-C, 2061-G Cunningham) throughout this year and take
or e-mail abx.communications pride in the history of your airline.
@abxair.com. As many as possible
Employees stuff the bus for others
With willing hearts, ABX employees contributed 1,300 pounds of food in the annual ABX
Food Drive. For the first time monetary contributions also were accepted, and employees opened
their wallets to the tune of $1,755. The food and money were divided among Your Father’s
Kitchen, Community Action Food Pantry, and the Clinton County Shelter for the Homeless.
Supervisor of Community Relations Beth Huber said, “Our employees support their communities
all year by being active and sharing their talents, this is just one more chance for our employees
PHOTO BY SHERRI KRAZL
In the “Stuff the Bus” campaign, the bus, which actually was a van at this drive because all the
buses were busy, was staffed by executives from every department and by Communications
Department employees. “Employees were filled with holiday cheer, and they shared that so others
could enjoy the holiday, too,” said Santa, who visited with employees as they dropped off their goods.
Redman, Thomas save life, earn Wings of Excellence
ABX Airwaves is a
monthly publication for
A lot of teamwork goes on during the sort operations at ABX but the employees of ABX
none so fine as that of Cushman Drivers (Transportation) Lisa Air, Inc. ABX is an all-
Redman and Rosalee Thomas. Lisa and Rosalee noticed a co- cargo express airline,
worker having difficulties; and without hesitation, they sprang into supporting customers
action. Realizing the employee had gone into cardiac arrest, they nationwide. This
performed CPR. Ramp Area Manager Jeff Hosier and Sort Area newsletter is pub-
lished monthly by the
Manager Larry Davis nominated Lisa and Rosalee for a Silver Wings
of Excellence Award, the distinctive award given to ABX employees Communications
who go beyond the normal demands in the performance of their Department of ABX Air,
jobs. Jeff and Larry agreed that Lisa and Rosalee were responsible an equal opportunity
for saving this employee’s life through their quick response in this employer. Comments
emergency situation. The quick and knowledgeable actions of Rosalee Thomas and and suggestions are
During the presentation of these awards, Senior Vice Lisa Redman contributed to saving a co-worker’s life. invited. Call the editor
President of Ground Tom Poynter thanked Lisa and Rosalee help this employee but also exemplify our ABX values of Our at (937) 382-5591
“for having strong personal qualities that not only led you to People, Safety, and Teamwork.” ext. 2839; e-mail LB7;
or comat ILN 9-C,
Thomas Pentz retires after long career in aviation Editor
After 32 years of flying, DC-9 Captain Thomas Pentz
retired from ABX. His career started as a commuter airline Linda Billetter
copilot for Monmouth Airlines, where he flew for three years.
Next came nine years at Rio Airways, four years at Florida
Express, two years with Braniff Airlines, and two years with Contributing Writers
Midway Airlines. Paul Cunningham
At ABX Thomas spent his first year as a YS-11 First Officer Jade Doyle
before moving on for four years as a DC-9 and DC-8 First Officer.
He was promoted to DC-8 Captain, and three years later he Sherri Krazl
became a DC-9 Captain for the last four years of his employment
Thomas said, “The people at ABX have been great!” and he Other Contributors
Thomas Pentz enjoys playing with his grandchildren and his trains. Connie Bacon
sends his thanks to them all. His advice for new employees is,
“Love your job, and take pride in what you do.” Thomas and his wife, Sharon, have been married for 40 years Mary Ellen Diersing
Born and raised in Point Pleasant, N.J., Thomas recalled fond and they have three children, Sherry, Karen, and Kelly, and six
memories of working on train sets with his Dad. He still has grandchildren. In his retirement, he looks forward to playing golf
those same trains. and playing with his grandkids.
Printed in the U.S.A.
ABX delivers mail Quint Turner named CFO
Quint Turner has been named Chief Financial Officer. He has
served as Acting Chief Financial Officer since July 2004.
Quint worked as an auditor and practicing CPA for Touche Ross
This past holiday season, ABX was awarded a contract with the & Company for several years prior to joining ABX in 1988 as a staff
United States Postal Service (USPS) to move 100,000 cubes of mail auditor. In the years following, his duties within ABX Airwaves is
between coasts. This contract was worth nearly $5,000,000 in a 10- the company expanded to include Manager of dedicated to the employ-
day period for our company. Planning, Director of Financial Planning, and ees of ABX Air, Inc., such
According to Business Development Manager Eric Plas, “this Corporate Director of Financial Planning and as Dewayne Williams.
contract basically meant we had to create an entire cross-country Accounting. Quint has served as the Vice
system in less than two weeks. We moved over half a million pounds President of Administration and Principal
of mail a day by ground and air.” Accounting Officer since February 2002, and
Senior Director of Business Development Scott Glasser said: “A has been the acting Chief Financial Officer
control center was staffed 24 hours a day for those ten days to since July 2004. He earned a bachelor of
Par t-tim e Lead S o
answer calls and e-mails, and quite a few employees worked the science degree in 1984 from Miami University in Ohio.
charter instead of their regular jobs. A tremendous amount of “Quint’s accounting and financial expertise was instrumental in
teamwork and cooperation were required to complete the our separation from Airborne,” stated President and CEO Joe Hete.
customer needs for this account. Everyone did an outstanding job.” “Since that time, he has ensured that we have satisfied all of our
For the first time USPS awarded a Christmas charter network to accounting and reporting obligations as a publicly traded company
a single vendor. We are already planning on next year’s project with and has been a crucial part of our financial development. His
knowledge and experience of both the financial and the operational em ne
USPS. Way to go! ~ JD p h is ) D e w ay
aspects of ABX will be invaluable as we continue to grow as an
ting @ ABX
Fit tip of the month
Making another resolution? How many times have you made a • Use low-fat dressings or get it on the side
resolution and within two to three weeks it is out the door? Try and dip your fork in it before each bite. You
making obtainable goals — small goals that aren’t so far out of will use ¼ of what you normally would.
reach that you will most likely give up. Make a deal with yourself (or • Reduce fat intake. Reduce or cut
a resolution), then make another small goal once you have reached out fried foods.
the first one. • Realize what a portion is.
Some people make a goal to change everything about their diet.
That’s too much to try to do all at once. Willpower isn’t the issue. Tips for adding exercise
Willpower is depriving yourself, and nobody enjoys that. Depriving • At least 30 minutes a day all at once or in 10-minute
yourself can be depressing and may lead to binging. Then you feel increments (any is better than none).
failure. It’s a vicious circle. • Take the stairs instead of the elevator.
Focus on positives. When you eat healthier, you feel better and • Do 10 push-ups.
have more energy. When you make a small change and reach that • Set a specific time to exercise.
small goal, you feel more self-esteem and more confident, which • Take a fitness class.
helps you even more to stick with that goal! • Do 20 crunches.
Small tips for eating • Find an exercise you enjoy.
• Don’t skip breakfast. This slows your metabolism and makes
you hungrier later, causing you to make poor choices of food. Remember, make a small goal, stick to it, then make another
• Don’t skip any snacks or meals. This drains you and can lead one. Before you know it, you will have made big lifestyle changes.
to overeating later. The Fitness Center is here to help you with your fitness goals —
• Drink more water. come down and see us! Happy New Year to all.
• Eat three to five servings of fruits and vegetables every day. ~ ABX Fitness Instructor Melanie Crites Hull
• Bring healthy snacks to work.
Thoughts on safety New to ABX
I didn’t want to seem a fool,
Supervisor (Memphis) Emmett Winters Jr.
Or argue over a safety rule.
brings to ABX 15 years of experience
I knew he’d done the job before, from FedEx where he was a manager of
If I called it wrong, he might get sore. hub outbound operations. Emmett
attended Christian Brothers University
The chances didn’t seem that bad,
with an information technology major.
I’ve done the same. He knew I had.
He and his wife, Toni, have five children:
So I shook my head and walked on by. Elisha, 14; Raven, 14, Evan and Tevan,
He knew the risks as well as I. 11, and Emelia, 9. Emmett enjoys football,
basketball, bowling, reading, and
He took the chance, I closed my eye, em
p his ett spending time with his family.
And with that act, I let him die. ) Emm
I could have saved a life that day,
But I chose to look the other way.
Now every time I see his wife,
Moving up at ABX
I’ll know I should have saved his life. irc
n a g er of A
That guilt is something I must bear, r Manager of Aircraft on Ground
(AOG)/Materials Support Carlos
But it isn’t something you need to share.
Glender was promoted from
G ro n
If you see a risk that others take Supervisor of AOG/Materials
u n d (AO G )/ M a
That puts their health or life at stake, Support. Carlos joined the ABX team
S u p er vis
in May 1996.
The question asked or thing you say
Could help them live another day. M
If you see a risk and walk away,
Then hope you never have to say e
e e Kenne
e Co ntro l O p e ra
I could have saved a life that day, pp
o r t C arlos Gl
But I chose to look the other way. Supervisor of Line Service Kenneth
Maintenance Control Operations Younker recently moved up from Lead
~Don Merrell, R.R. Simplot Company
Manager Ed Lippencott recently moved Line Service Technician. Kenneth joined
Don Plant Training Center up from Maintenance Control ABX in May of 1995.
Submitted by Safety Training/ Supervisor. Ed is a long-time member of
Project Coordinator Joe Koehl the ABX team — since March 1984. an n
r E d Lip
Letters of Recognition
Maintenance & Engineering
Jonathan Anderson, Raymond Chapin, Tradan Chase,
Sean Colvin, Terry Hoggatt, Scott Jacob, Patrick Lunnin,
Robert C. Moore, Steve Showalter, Doug Tedrick,
William Thompson, and Art Way.
ABX — OUR PEOPLE
Anniversaries Moving up at ABX
Maintenance & Engineering Freight Contingency Coordinator Todd Runyon;
Ground Operations Records Assistant Rebecca Roberts;
r of M
ain r vis o Line Haul Dispatchers David Caplinger, Amy Cloud, Brian Fulton,
irc ra f
Emma Smith, and Jacky Walker;
Senior Transportation Buyer Reva Campbell; and
t M ai nte n a
e Co c
Transportation Buyers Bradley Bower, Bonnie Doyle, and Angela Smith.
ntrol ( O u t b a s e d
Air P ar k Ser vices
CDL Shuttle Drivers Jay Brandenburg, Glenn Cloud, Robert Day,
Co and Duane Greene; and
ia n in a Ground Support Equipment Line Maintenance Mechanic Jeffrey Pragle.
ce R ex Gu to r D avid A
na K i
Pa t rick 767 Captains Bob Salls and Don Welchance;
767 First Officers Roger Paugh and Scott Rivard;
DC-8 Captains Dave Chaffin and Mac McMahon; and
DC-8 First Officers Art Thatcher and Ken Willig.
S e nior A
Cushman Drivers (Transportation) Kathryn Scott and Rebecca Smith;
Facilites & Equipment Technician Robert Cloud;
S e ni o r Air Ground Administrative Office Assistant Elaine Hamilton;
A irc raf t M
Ground Transportation Dispatcher Jena Harless;
Ground Reporting Coordinators Xiaojun Chen, Carl Harris,
ch G gin oo
eer G ar y M
ia n M ark Thomas Milburn, and Daniel Sullivan;
Lead Parts Expediters (Columbus) Amanda Atkins and Andrew Holloway;
icia W Lead Ramp Loader Diane Benner;
n C h arles
Lead Sorter (Fresno) Elaine Cressall;
Lead Sorter (Roanke) Terry Taylor Jr.;
Air P ar k Ser vices
Lead Sorters (Salt Lake City) Britain Boyland, Thayne Criddle,
Chris Cone and Douglas Haag. and Kuuipo Malungahu;
Ground Lead Sorter (South Bend) Brian Turrell;
Parts Expediters Craig Barber, Kandy Compton, Anna Daugherty,
Terry Brewer, Tim McGraw, Tom
Poynter, and Douglas Rudy. in a Re and Anthony Kalezis;
to r R o d n ey Parts Expediter (Columbus) Carol Shepard;
Part-Time Hazardous Materials Technicians Kenneth Oppy and
Administration Matt Phillips;
Gwenn Finnegan and Raymond Snedegar Jr. Part-Time Lead Ramp Loader Douglas McIntosh;
Air P ar k Ser vices Part-Time Lead Sorters Lisa Hilderbrand, Jean Radcliffe, Luis
Salcedo, and Kenneth Schoof III;
Freddie Adams, Roger Hollingsworth, Karen McKenzie, Gary Patterson,
Part-Time Lead Sorters (Erie) Jeffrey Lorei, Richard Moore, and
Robert Ward Jr., and Scott Wigginton.
Flight Part-Time Lead Sorters (Memphis) Damita Martin, Cynthia Partee,
Dale Auten, Bob Boja, Art Girouard, Ken Hahn, Andy Schechter, and Fred Timberlake. and Dewayne Williams;
Ground Part-Time Lead Sorters (South Bend) Brian Baer, Lindsey Eddy,
Patricia Bennett, Nick Bevan, Connie Carman, Sandra Carter, George Cox II, Valerie Samantha Harrison, Patrica Henges, Veronica Vance, and Pamela Young;
Ferrau, Linda Fleming, Todd Gray, Kevin Haggerty, Tanya Henderson, Dorothy LeMaster, Part-Time Ramp Loader Rob Edenfield;
Elbert Magee, Charles Miller, Karen Minzler, Jana Reser, Donna Swearingen, and Dianne Part-Time Ramp Loader (Orlando) Fanny Sierra;
Tolle. Part-Time Sort Services Interpreter Aaron Ball;
Maintenance & Engineering Part-Time Sorters Virginia Adamson, Christopher Back, and
Brenda Bobay, Rebekah Dawson, James Dean, Robert Erwin, Kevin Haney, Bernard
Part-Time Sorters (Atlanta) James Clark, Jamar Freeman, Romele
Hochendoner, Patrick McCarty, Richard Parry, Frederick Pruitt III,
Johnson, John Lister, James Neal, and Tara Ross;
Michael Reiswig, and Paul Tester. Part-Time Sorters (Fresno) Shawn Busick, Somaney Keo, Nim
Khemm, Somphane Moulasy, Gilbert Perez, Stephen Roberts, and
Part-Time Sorter (Salt Lake City) Adriana Gutierrez;
Kathy Starkey and Donna Young. Nicholas Brown. Ramp Loader Bobbie Earley;
Air P ar k Ser vices Par
Air P ar k Ser vices Ramp Loader (Atlanta) Charles Young;
Dennis Simpson and Larry Woods. Paul Brown, Tryon Faircloth, and Justin Senior Logistics Services Agent (Stock Exchange) Amber Rudy;
Flight Rich. Senior Logistics Services Agent April Beitusch;
Brian Bethel, Mark Daley, Miles Lawler, Ground Sort Maintenance Mechanic (Memphis) James Evans Jr.;
Lew Newhard, and Scott Shields. Barbara Barnes, Katherine Bartley, Sorters (Salt Lake City) Anita Armijo, Joseph Carlson, Nancy
Ground Franklin Birchfield, Matthew Bryant, Dubbelman, Michael Emms, Jack Gallegos, Gabriella Gomez,
Cesar Jerez, Julien Laisnez, Alifeleti Lavulo, Ashie Lenidrik, Taylor
Shelby Bratton, Jenifer Cardiff, Paul Carpenter, James Cassidy, Charles Buntyn, Kandy Compton, Gary
Mitchener, Jason Mudrow, Carolyn Openshaw, Deborah Ray, Loi
Hal Crites, Randall Deininger, Regena Duncan, Bernadette Fox, Day, Heather George, Carlos Hays,
Sagato, Samantha Strickland, Salote Too, Joseph Torres, Eric Vigil,
David Fox, Barbara Grooms, David Hughes, Kenneth Humphrey, Richard Heffelfinger, Lawrence Hobbs,
and Aaron Yellow;
Kenneth Jones, Kathleen Keith, Valerie Laufer, Kevin Leforge, Glenna Jinks, Lisa Kratzer, David Nihart, Sorter (South Bend) Penny Hamman;
Ruth Liming, Teresa Quinn, Don Setty, William Sexton, Jennifer Donna Parker, Jennifer Pauley, Mark Support Specialist Teresa Minzler; and
Simpson, Jennifer Stanfield, Angela Strider, Shawn Stubbs, Payne, David Payton, James Penwell, Transportation Dispatcher (Stock Exchange) James Hon.
Bobby Thornburgh, Jody Thornburgh, Mark Treolo, Connie Rothwell, and Luke Snider.
Terri Willett, Carol Wilson, and Holly Young. Maintenance & Engineering Maintenance & Engineering
Maintenance & Engineering Gregory Bontempo, Michael Brennan, Aircraft Engineer Michael Droop;
Rodney Bennett, Leslie Bishop, Travis Kemp, Stephen Huffman, Jonathan Latham, Maintenance Controller Kurt Kozlowski;
Andrew Knope, William Lane, Clyde Long, Michael Lekan, Stephen Meyers, Jerold Repair Services Administrative Lead Peggy Houston; and
Randall Norton, John Webber, and Randy Woolsey. Salzano, and Brenda Zimbelman. Senior Repair Controller Tony Sweet.
Volume 3, Issue 1
The “perfect” storm! Mother nature
took Christmas by the horns when she
dropped 8-10 inches of snow and ice on
ILN the day before the night before
Christmas. So that the ramp areas could
PHOTO BY BETH HUBER
be cleaned the aircraft were lined up on
145 Hunter Drive, Wilmington, Ohio 45177
Inside this issue
1 • Hete charts out 2005 focus
• Silver anniversary year begins for ABX
• Employees stuff the bus for others
2 • Redman, Thomas save life, earn Wings
• ABX charters deliver mail for USPS
• Quint Turner named CFO
3 • 2004 in review
4 • Sorting it out
5 • Sorting it out
6 • Fit tip of the month
• Thoughts on safety
7 • ABX — Our people