BUSINESS WRITING If you have questions about any of the courses listed below, you may contact the instructor, Bonnie Lund, directly at firstname.lastname@example.org. Bottom Line Writing: A Course in Persuasion [Certificate(s): Professional Business Writing] 220710: Apply the five principles learned in Business Writing: A Three-Step Process. Participants will plan, draft, and revise a document by focusing on persuasive strategies. This workshop explores: formulating a persuasive strategy that best responds to the reader’s needs; supporting the strategy with specific solutions or recommendations; using facts rather than opinions to support solutions or recommendations, and revising documents for tone and style Prerequisite: Business Writing: A Three-Step Process Business Writing: A Three-Step Process [Certificate(s): Professional Business Writing & Supervision] 220702: This course is for anyone who has to write under pressure and meet tight deadlines--staff, administrators, supervisors, technical personnel, executive secretaries, and managers. This workshop explores a three-step writing process that helps to quickly plan, draft and revise letters, memos, emails and reports; identifying readers' needs and defining writing objectives; selecting information and formatting documents for quick reading; and revising documents for tone, style, and persuasive appeal Punctuation and Word Usage - Refresher [Certificate(s): Professional Business Writing] 220714: Building on the principles covered in Sentence Basics - Refresher, this course focuses on punctuation—using commas, semicolons, colons, quotation marks, apostrophes, and hyphens—capitalization, and word usage. In addition to learning the fine points of punctuation, participants learn how to use words properly (effect vs. affect) and how to eliminate redundancy. Prerequisite: Sentence Basics - Refresher Revising and Editing Workshop [Certificate(s): Professional Business Writing and Professional Office Administration] 220701: This two-session workshop focuses on revising and editing strategies—the final stage in the writing process. Participants will revise sample documents for message, content, format, tone, and style by working through a series of exercises. This workshop explores: testing a document’s organization and format for readability; creating a professional tone using specific details, language and phrasing; and improving clarity using action verbs and specific nouns Participants must bring one writing sample (letter, memo, short report or email) to class for revision. It is recommended that “Business Writing: A Three-Step Process” is taken prior to this class. Sentence Basics – Refresher [Certificate(s): Professional Business Writing] 220715: Sentence Basics covers clauses, phrases, pronoun usage, and subject/verb agreement. Participants learn how to edit sentence fragments and comma splices; when to use “who” or “whom;” how to detect noun/pronoun/verb agreement problems; and how to revise sentences for logic and parallel structure. Technical Writing and Procedures [Certificate(s): Professional Business Writing] 220711: This two-session course focuses on communicating technical material to technical and non-technical audiences and covers human factor principles (how readers use documents) and writing strategies for procedures, reports, and summaries. Topics covered include audience analysis, document design planning, table and graphic design, and usability testing. You will learn how to identify reader requirements, present information using various writing strategies, adapt technical information for a non-technical audience, and format documents for usability. During the workshop, you will plan, draft, and revise a set of procedures, a report, or a technical summary required for your job Requirements: Bring to the first session a draft of a procedure, report, or summary you've written or need to revise. Writing Effective Email [Certificate(s): Professional Business Writing] 220707: Through writing exercises, analysis, and peer reviews, this class focuses on how email can be used in professional business transactions. This course is for anyone who writes email messages or uses email attachments to transact daily business. This workshop explores: formatting email messages for readability on screen; chunking information for quick reading and comprehension; crafting persuasive email messages; and effective tone-setting for various types of email.
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