Business Communications Work Experience Activities Work Experience Activ ities Business Communications Work Experience Activities Complete and submit the following Work Experience Activities for your Work Experience Kit. Remember, all activities must be completed using this electronic file, then printed out in black and white and submitted. This is a “Read Only” file and must be saved as a separate document before you begin. See the “Read Me” file for “Save As” instructions. Refer to the following guidelines when completing all activities. Use complete sentences to answer all activity questions. Eliminate all spelling, grammatical and typographical errors. Include all appropriate backup materials to substantiate your work. Make sure all activities are computer generated or in typewritten form. Make sure all required activities are included in your Work Experience Kit. Make sure your Inventory Checklist and Sign Off Sheet are included in your Kit. 2 Work Experience Activ ities Business Communications Activity 1: The Writing Plan Part 1 Directions : It’s time to apply what you’ve learned to a writing project of your own. Follow these steps: 1. Think of a letter, memo, or short report you need to write. If nothing comes to mind, use one of these topics: a) Influence my reader to: – Become a member of our club – Correct a problem (be specific) – Volunteer for ______ committee b) Inform my reader about: – The status of a project (be specific) – The results of ______ meeting I attended – What I have done in response to ______’s complaint 2. Using the writing worksheet on the following page, complete Steps 1, 2, and 3. When you’ve completed Steps 1, 2, and 3, put the worksheet aside and return to Step 4 in Lesson 1. 3 Work Experience Activ ities Business Communications Activity 1 Writing Worksheet Subject: 1. Look at what you’re going to writ e from your reader’s point of view. Name or describe reader(s): Write 5 – 6 points to keep in mind about your reader(s ): • • • • • • 2. Decide on your primary purpose: Influence Inform 3. Compose a key sentence: I want my reader(s ) to do or to know: 4 . List the facts and ideas to include: 5. Group points into categories: 6. Write a summary sentence for each category and put them in order: 4 Work Experience Activ ities Business Communications Activity 1: The Writing Plan Part 2 Directions: You are now ready to complete your own writing plan. Take out the writing worksheet you began earlier. You’ve already completed Steps 1, 2, and 3. Now complete Steps 4, 5, and 6. When you’re finished, put your worksheet aside. You’ll use it later to write a first draft. 5 Work Experience Activ ities Business Communications Activity 2: Drafting a Letter or Memo Directions : Using the worksheet you completed for this lesson’s first Work Experience Activity, draft your own letter or memo. Be sure to include this letter or memo in your Work Experience Kit. Apply the techniques you learned in this lesson to make sure the information is clear to your reader. When you’ve finished your draft, use the writing checklist below to evaluate what you’ve written. Writing Checklist Main point stated clearly and at the beginning? Main point explained/supported clearly? Information organized logically? Each paragraph focused on one point and short enough to read easily? Each sentence short enough to read easily? Lists, headings, and subheadings used where needed? Opening, closing effective? 6 Work Experience Activ ities Business Communications Activity 3: Writing Informational Material Directions: Check the upcoming schedule of events at your facility and select two tournaments, functions, or events for which you will need to create an informational piece. Follow the steps you have learned in this lesson to: • Identify your readers, ask and answer readers’ questions, and write summary sentences or headings as needed. Include these questions and answers in your Work Experience Kit. • Write a first draft for each event and include this draft in the Work Experience Kit. • Indicate the page layout, type sizes and styles, graphics, etc., you will use. • Produce a final copy of the informational flyers and include these in your Work Experience Kit. Flyer #1 – Que stions: Why do readers need/want this information? Answers: How will readers use this information? Answers: How much do readers already know about this subject? Answers: Where will people be and what will they be doing while they read this material? Answers: Flyer #2 – Que stions: Why do readers need/want this information? Answers: How will readers use this information? Answers: 7 Work Experience Activ ities Business Communications How much do readers already know about this subject? Answers: Where will people be and what will they be doing while they read this material? Answers: In addition to answering the above questions concerning the informational flyers, be sure to include the initial drafts of each flyer as well as final drafts suitable for posting at your facility. . 8 Work Experience Activ ities Business Communications Activity 4: Promotional and Announcement Writing Directions : Refer to Activity 4 in the Level 1 course, Tournament Operations. Revise two of the promotional flyers you originally included in your Level 1 Work Experience Kit based on what you have learned in this lesson. Include the original flyer as well as your revised editions in your current Level 2 Work Experience Kit. 9 Work Experience Activ ities Business Communications Activity 5: Schedules, Notices, and Signs Directions: Locate a total of four schedules, notices, or signs that are currently in use at your facility. Examples might include: a posted schedule of greens fees and golf car fees, a notice of the hours of operation for the practice range, dining room, or golf shop, and signs used to inform customers of safety areas or golf car crossing. Include in your Work Experience Kit the original schedules, notices, and signs as well as revised editions based on what you have learned in Lesson 2. 10 Work Experience Activ ities Business Communications Activity 6: Rules and Forms Part 1: Rules Directions: Following the guidelines in Lesson 3, write a set of rules. Make sure they are clear and easy to follow. You may want to select an upcoming tournament where a rules sheet is required, or rules that have been written for a summer junior program, or rules set up for a teaching clinic. Be sure to include a final draft in your Work Experience Kit that would be suitable for posting or distributing to your membership or customers. Part 2: Forms Directions : Design or revise two different forms that are either in use or should be in use at your facility. Be sure to follow the guidelines discussed in Lesson 3. Include the original draft as well as a final draft suitable for actual use at your facility in your Work Experience Kit. Examples of forms may include, but are not limited to, the following: entry forms for a tournament or event, receipts for golf lessons, employee schedule request forms, special order forms for merchandise, or golf club rental forms. 11 Work Experience Activ ities Business Communications Activity 7: Principles of Clear Language, Grammar, and Punctuation Directions : This activity encompasses what you have learned in the following lessons: 4. Using Language That Communicates Clearly 5. Using Correct Grammar 6. Using Correct Punctuation Read the following story to identify where the language is too wordy, passive, or pompous, and where incorrect grammar and punctuation is being used. Print the incorrect version and highlight all areas that need correcting. Rewrite the story with all of the corrections. Include the highlighted original as well as the corrected version in your Work Experience Kit. 12 Work Experience Activ ities Business Communications The finale day of the tournament, April 23, 2000 would probably come and go without much fanfare. Jim was greeted by the sun peeping through the shades in his inexpensive hotel room at the crack of dawn. It seemed to be like any other day when he had gone to the Course early, preparing himself mentally in the car on the way to the club. A pit stop at the local fast food restaurante did not interupt his focus on the days agenda. He stuffed the muffin into his mouth and drained ths soda quick. Jim glanced at the morning skyline as he meandered though the streets of this lazy little town, bar5ely noticing the dogwood and azaleas doting the medians with pinks and reds. Since he was five-years-old, he had aspirations of being a pro golfer so had his dad. But his dad had given up many years before this day. Lack of talent? No funds? Whatever. Before he left Jim’s father had lived vicariously through the talents and desires of Jim his number one son. “Try to eliminate the clutter,” Jim talked to himself. “Focus on the take away, low and slow,” he repeated, remembering what his various teachers had sid. He pulled into the members parking lot. Unaware of the faded car behind him. His eyes darted from the sparkling clubhouse to the most efficient bag boy wating for him to open the trunk. Spencer or skip as he was better known around town, whisked the bag onto the cart. The tagged bag would meet him on the range. “I can win this one”, the lanky, red haired professional thought to himself. “Sure, I can.” He saw a few guys on the range in the same boat he was in. They had yet to win or even finish near the top just like Jim. Ten holes later, it began to drizzle, the wind picked up, bending the moss clad trees, sniffing the dogwood blossoms. Virtually no one was following Jims foursome; never mind that he was four under for the day. A few strangers occasionally would stop to watch him hole a putt. As he passed the leader board, he was shocked to see his name near the top. The wind and rain must be taking its tole on the field, Jim thought to hisself, his pulse picking up the pace now. “I can win this thing! I can win. ” And, sure enough, an hour later, Jim did. He thought no one that mattered was there to see it, but he didnt care. He knew now, he could succeed. All the years of hard work, dedication, family problems, financial problems, etc. had paid off. Jim carefully signed his card bursti ng with pride. He got up to talk tot he diligent reporter, patiently waiting for him, and glanced sideways. There stood his dad; after nine long years, he came back. Confused, but happy, Jim breathed deeply. The timming was perfect. 13
"Business Communications Writing"