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Scottsdale Business Networking Groups document sample
Document Sample
Session Overall Average
Keynote: DTCC 2.54
Broadridge 2.51
Globalization 2.83
Globalization Q&A 2.44
Class Actions Update 2.38
Cachematrix 2.51
Breakout: DTC Settlement Workshop N/A
Breakout: Securities Lending 2.46
Breakout: Class Actions 2.76
DTCC Technology Update 2.85
Complex Securities 2.85
UBOC 2.61
OCC Update 2.96
Breakout: Corporate Actions 2.80
Breakout: Omgeo 2.89
Breakout: ACATS 2.93
Hard to Value Assets 2.78
Breakout: Mutual Funds 3.00
Breakout: DTCC Learning 3.00
Breakout: Hard to Value Assets N/A
Town Hall 2.82
Alternative Investments 2.62
1. Why did you choose to attend this annual meeting when you have other options that may be available?
This is the only meeting/conference I attend where I am truly in contact with my peers at other banks. Keep it that way
I like the networking with the people from various banks. After coming for a few years you get to know these people and develop good rapp
I think the ability to network/interact/learn with/ from other banks is crucial. The smaller setting makes that easier to do.
Close contactextensive involvement& DTCC reps.I felt this would enable me to have the best contact with DTCC & a
My team has with DTCC members with DTCC.
very effective venue to resolve or present issues.
Content is specific to the issues of a trust operations group. Direct contact with DTCC representative.
Content of discussionsattended several years. I enjoy the size of the conference, knowing that I will be able to
Consistency - I have and participants.
networkable to network with others in the same industry. The personal experience is readily available at this
To be with people of similar experiences.
conference. It is much easier to talk to vendors due to the size.
Content relates to banks (not brokers/dealers)
DTC updates, network with fellow custodians, vendors, etc.
This covers topics that are relevant to my group.
Contact with vendors - others in industry.
First year here, it was good exposure to learn about securities side/custody side of business.
Face to face interaction with my peers and a great agenda.
Senior manager finally gave approval.
For networking - a personal approach to the business - a chance to meet one on one with vendors.
Relevant to my position at a custodian bank - love the intimate setting & format.
Our bank is just about to become a DTC participant, so we wanted to gain as much exposure to the group as possible.
Reputation, referral small group to increase networking.
This event focuses on my direct issues & topics and is a great way to network.
This conference is geared more towards servicing my DTCC need & concerns as well as a forum to network with others to find their solution
The information is always on point.
We are new DTC members and came to learn more about DTC.
Value to me & my org is great. Class actions complex securities, ACATS, HTV assets - perfect topics were dealing with right now.
Only one I attend.
Network with other operation people. Needed time with DTC.
Attended to touch base with others in the industry addressing the same needs as our trust company (networking opportunity).
Conference content.
It was a good opportunity to share some time with other banks and custodians to hear the problems the industry is facing.
DTC is critical to our success. Need to know latest updates.
Subject matter! These were the best speakers in 3 years. Availability of DTCC - vendors.
2.Suggesions for Future Conferences:
Go on Wed.-Fri. with optional events on Saturday. Have big party on Friday night so people aren't dragging Tuesday. More info on Mutual
Get other groups within DTCC more involved - NSCC/Mutual fund. Have DTCC include a corporate action session so that I don't have to go
I like having both outside speakers & DTC. More information on alternative investments (presentation today was good).
Any (more) info on upcoming DTCC changes. Either group or breakouts on effective cost reduction/benefits. Analysis of successful ideas.
Include "swift" as a topic as it relates to DTCC & the banks. Global processing and include a rep from Canada discussing relationship with
Keep increasing the scope of the speakers - OCC was great.
More breakouts with DTC. It would be more helpful if our DTCC relationship manager was here on site.
If conf held in Florida would help DTC justify - help there.
Have breakout sessions with DTC to discuss any topic (open forum)
Town hall meeting should be done at end of first day. So attendance by members is greater. Too many are cutting out early on Wed. and m
Add more topics within operations to attract more attendees.
None - current format is good.
None other than current topics.
Different format for the last day of the conference, so that more attendees will stay.
More content focused toward the custodian vs. investment managers.
Continue with Omgeo - add NSCC help DTCC help us - Tampa yearly.
Possibly condense the time to two nights, possibly two half days to begin and end, and one full day in the middle.
NSCC participation.
Shy away from vendor presentations when they have a vested interest.
Agency services and NSCC involvement.
More mutual fund information. Fed information.
I like the current format and schedule the way it is. My 2nd time - even better than 2006. You'll never please everyone.
More interaction (breakouts) with DTCC re functions.
Business Contesentive Best practices Physical Certs/DRS - DTC's no more paper.
Continue to have OCC updates. The workshops were extremely beneficial. I would personally like to see a class on Risk Analyst & manag
Don't always go to Tampa. Spread around as you have in the past.
Include more items about globalization and the challenges custodial are facing with the union of the markets.
Open forum with DTCC leaders General session.
3. Site suggestions for Future Conferences:
Boston; San Francisco; Charleston, SC; New Orleans; Annapolis,MD; Denver, CO; New York, NY; Chicago
Boston, Savannah, Miami, New Orleans, Las Vegas, San Diego, Chicago.
I really liked San Antonio. However, it is hard to get in here. (No direct flights.) Thus I end up leaving earlier than I would otherwise. I really
Any place other than Chicago, NYC. Boston. Oddly enough, I am looking for info not sights! If I am fascinated by the area I will come early
San Diego, Tampa.
Tampa would be a good permanent base.
Florida.
New York.
Tampa is just fine.
None
San Francisco, San Diego.
Salt Lake City - not opposed to yearly Tampa meeting.
Tampa or NY - closer to DTCC locations.
DC, Columbus, Ohio
Tampa for a repetitive city to minimize DTCC cost & maximize their availability.
Las Vegas, NV
Denver area, New Orleans
LaJolla, CA or San Diego, CA
San Francisco, San Diego.
Charleston, SC
San Diego, Washington, DC; Denver, CO
Tampa will be good.
San Francisco, San Diego.
Scottsdale, Tampa, San Antonio, E. Coast (upper) So. Carolina
4. Additional Comments:
I couldn't find a survey for an alternative investments but this guy didn't address our needs. I would have found variable rate securities more
Conference Length
Too Short: 0
About Right: 33
Too Long: 2
eep it that way
hese people and develop good rapports and share processing issues and share ideas for improvements
at easier to do.
up as possible.
work with others to find their solutions to issues.
ere dealing with right now.
tworking opportunity).
industry is facing.
ging Tuesday. More info on Mutual funds.
on session so that I don't have to go to a regional site. Bring more in from the Fed, they are also one of our depositories.
day was good).
efits. Analysis of successful ideas. What really worked where and why.
Canada discussing relationship with DTCC.
are cutting out early on Wed. and miss the meeting.
ease everyone.
e a class on Risk Analyst & management in the operations department.
arlier than I would otherwise. I really like the permanent home in Tampa idea.
cinated by the area I will come early on my own to take a tour.
e found variable rate securities more applicable. Keep meetings on same floor or give time to change.
Session: Keynote Address
Speaker: Adam Bryan
Surveys Returned: 67
Average
Content addressed the current issues 2.580
Information presented was practical 2.580
Topic was covered in sufficient depth 2.280
Speaker had knowledge of the subject 2.500
Speaker presented the topic professionally 2.770
Speaker adequately addressed questions 2.550
Overall Average: 2.543
Comments:
Good session, allowed for questions, honest when did not know. Would have liked to
hear a little more detail. It was good. Simple & good.
Too brief; while it was good to have some time for questions, there needed to be
more substance. I think as a Keynote Speaker, Adam should have went into more
details on the topics & what DTCC is working on. Great overview - hit the key areas
for the conference.
Excellent. Informative-good speaker. Great job answering some thought questions.
DTC relationship manages real bigger presence at the meeting.
Adam was very knowledgeable & knew what he could answer & knew when to give
way to a colleague. He also seemed to be very open to feedback. 45 min. session
ended in 15 min. Tell Adam BDUG is a great chance to visit with our DTC reps. Even
better then when he visits my bank. All rep need to be included in this meeting.
Glossed over topics where a subject matter expert was needed. Not comfortable with
all material. Can we get Don Donahue to speak? Much more effective. Would like for
DTCC to work on handling complex securities better. We have a lot of rate changes
that go back 2 or 3 months revised rate. Difficult to explain to customer when you
change rate more than once. Put more pressure on paying agent to get you correct
information. Good high level overview. Excellent discussion around DTCC
representation at BDUG meetings.
Presentation was too short. Could have spent more time on initiatives. Very
informative. DTCC providing the Keynote speaker is extremely important for this
meeting - it proves they value our organization. Interesting state - appreciated.
Helpful to have present to defer to SME w/m DTCC for more clarification & dialog.
Brief overview - Q & A added value to session. With the help of other DTCC
representation (1.) Yearly surveys that are sourced out are harder to follow & fill out.
Apparently, the surveys are sent to various people at our bank. We never know who
has filled out one. Not sure if all categories are returned on the survey. (2) Help desk
survey -need to mention what topic the survey is for. Sometimes more than one
question is asked throughout the week and we do not know which survey we are
answering. Good.
Felt Adam had much more info to give - rushed.
Session Name: Exhibitor Presentation: Broadridge
Speaker: Broadridge
Surveys Returned: 50
Average:
Content addressed the current issues 2.520
Information presented was practical 2.500
Topic was covered in sufficient depth 2.400
Speaker had knowledge of the subject 2.580
Speaker presented the topic professionally 2.600
Speaker adequately addressed questions 2.480
Overall Average: 2.513
Comments:
Perhaps could have went over name change from ADP. Otherwise great and to the point
Spoke so fast you really didn't get his message.
Would have liked to hear a little more on each topic. I like the approach. Giving the exhibitors a few minutes of
Spoke too fast.
Seemed rushed for no reason.
Session Name: Globalization Update
Speaker: Robert Hegarty
Surveys Returned: 56
Average
Content addressed the current issues 2.850
Information presented was practical 2.820
Topic was covered in sufficient depth 2.690
Speaker had knowledge of the subject 2.910
Speaker presented the topic professionally 2.890
Speaker adequately addressed questions 2.810
Overall average: 2.828
Comments:
Very good speaker - Good information.
Very knowledgeable & nice association with Red Sox. Excellent job.
Just the right detail without going over people's head. Very good speaker. Very interesting presentation style.
Very thorough. Give us as regional firms a lot to think about.
Engaging &informative. One suggestion - explain briefly who you are & what tower group does.
Should convert to a Yankee fan. A ton of information was given.
Good speaker. Able to present dry info in interesting manner.
Excellent speaker. Panel spoke of how their businesses are prepared or are preparing fo rht globalization issue. Not enough time for
questions
Only UBOC spoke in general terms - thanks. Conclusion - last question was very productive which should've been question on and skip the
personal business information sharing.
Great presentation - thought provoking. Operational changes and challenges need to be addressed
Go Yankees in 2008 !
Very well done-good perspective. Roberts's use of similes and anecdotes was great. Great presenter. Appreciated stats; kept
audienceengaged. Great and knowledgeable speaker.
Session Name: Globalization Panel Q & A
Speakers: Janet McGrath, Michael Barrett, Kevin Galvin, Neil Henderson
Surveys Returned: 53
Average
Content addressed the current issues 2.430
Information presented was practical 2.200
Topic was covered in sufficient depth 2.280
Speaker had knowledge of the subject 2.620
Speaker presented the topic professionally 2.560
Speaker adequately addressed questions 2.530
Overall Average: 2.437
Comments:
Unable to fairly assess - many portions of each were outside of my knowledge base.
Does everyone in the room know who the speakers are & where they come from? I was not,
but I am a first timer.
Individual presentation should've been shorter & Q & A longer.
Time pressure on speakers somewhat inhibited questions.
Very informational. Michael went too in depth which took away from the other panelist. I would
have liked to seen more Q & A with the panel.
Mike Barrett's presentation too long.
Would have like more time for Janet. The times should have been managed better with the
first few speakers.
Lots of good information but too much for the time allotted. Keep this topic in future
conferences - this is a big concern to custodial banks.
Session Name: Class Actions Update
Speakers: Vlady Gleizer and Stephen Cirami
Surveys Returned: 43 Average
Content addressed the current issues 2.300
Information presented was practical 2.270
Topic was covered in sufficient depth 2.130
Speaker had knowledge of the subject 2.670
Speaker presented the topic professionally 2.480
Speaker adequately addressed questions 2.440
Overall average: 2.382
Comments:
Steve's portion was very informative and addressed current issues.
Great topic. Have more questions, but will keep to the breakout.
This is a "dry" subject, but both speakers addressed some critical issues active
today.
Very informative - hot industry topic - good choice to bring info to BDUG.
Vlady presented non-pertinent info. Stephen was much better.
1) Some of the info was too high level to keep you focused and difficult to follow.
2) More informative & spoke in layman's terms.
Session Name: Exhibitor Presentation
Cachematrix
Speaker: Joe Lynott
Surveys Returned: 39
Average
Content addressed the current issues 2.510
Information presented was practical 2.530
Topic was covered in sufficient depth 2.350
Speaker had knowledge of the subject 2.580
Speaker presented the topic professionally 2.660
Speaker adequately addressed questions 2.450
Overall average: 2.513
Comments:
Very useful service.
Did well considering he was rushed.
Improvement - presentation - hard to read - black background with yellow shaded text.
Very factual & informative to money market processing. Understands custody
operational manual processing issues.
Tried to pack in a lot - short time oversimplied issues & quick response - automation can
fix it. It is not quite that easy.
Good Job
I feel bad that this presentation was cut short by the previous one.
No surveys returned-Thanks Rich
Breakout Session 2: Securities Lending
Speaker: Scott Nielsen
Surveys Returned: 18
Average:
Content addressed the current issues 2.440
Information presented was practical 2.410
Topic was covered in sufficient depth 2.220
Speaker had knowledge of the subject 2.680
Speaker presented the topic professionally 2.500
Speaker adequately addressed questions 2.500
Overall Average: 2.458
Comments:
Great discussion, would loved to have more time.
Needed more time to discuss.
Too ad hoc need an agenda
John Hosty was added value at meeting. Too open - not structured.
Need D Tech help.
Very interesting topic, needs more discussion growing/ more risk.
Breakout Session 3: Class Actions
Speakers: Vlady Gleizer and Stephen Cirami
Surveys Returned: 14
Average:
Content addressed the current issues 2.850
Information presented was practical 2.710
Topic was covered in sufficient depth 2.570
Speaker had knowledge of the subject 2.780
Speaker presented the topic professionally 2.920
Speaker adequately addressed questions 2.710
Overall Average: 2.757
Comments:
Very good. Please have BDUG organize a class action usher group.
We need a BDUG forum to discuss this further. Many open issues.
Very interactive - learning process with peers.
Lively discussion, timely issues
Session: DTCC Technology Update
Speaker: Jamie Balbo
Surveys Returned: 35
Average:
Content addressed the current issues 2.850
Information presented was practical 2.820
Topic was covered in sufficient depth 2.770
Speaker had knowledge of the subject 2.880
Speaker presented the topic professionally 2.940
Speaker adequately addressed questions 2.840
Overall Average: 2.850
Comments:
Very Important info. Would like copies of the slides. Very effective & under-
standable delivery. Engaging presenter - good job. Good. Informative.
Very informative. Nice to see DTC being proactive. Would be nice if this info
were pushed out to BDUG members throughout the year for the updates.
General Session: Complex Securities
Speaker: Jamie Balbo and Barbara Marik
Surveys Returned: 47
Average:
Content addressed the current issues 2.890
Information presented was practical 2.720
Topic was covered in sufficient depth 2.820
Speaker had knowledge of the subject 2.950
Speaker presented the topic professionally 2.910
Speaker adequately addressed questions 2.820
Overall Average: 2.852
Comments:
Great job by both. Great info & job presenting it, thanks. Good
speakers. Both speakers were knowledgeable & made the presentation
use friendly. I'm not sure if all questions on this issue can be answered.
Great presentation = very informative. Answered questions as best as
could considering the complex topic- good session.
Session: Exhibitor Presentation
Speakers: Union Bank of California
Surveys Returned: 32
Content addressed the current issues
Information presented was practical
Topic was covered in sufficient depth
Speaker had knowledge of the subject
Speaker presented the topic professionally
Speaker adequately addressed questions
Overall Average:
Comments:
Repeat from previous day.
I don't like all the colors.
Very straight & to the point on what product they offer and what it can do for
you.
Nice Job
Great Speaker
Average:
2.430
2.590
2.590
2.710
2.680
2.640
2.607
Session: OCC Update
Speaker: Michael Drury
Surveys Returned: 40
Average:
Content addressed the current issues 3.000
Information presented was practical 3.000
Topic was covered in sufficient depth 2.870
Speaker had knowledge of the subject 2.970
Speaker presented the topic professionally 2.950
Speaker adequately addressed questions 2.940
Overall Average: 2.955
Comments:
Great speaker - have him come back - not at all dry for a regulatory topic.
Mike was informative & entertaining. Mike was a huge improvement over prior year
regulatory speakers.
Very Good. Excellent. Very interesting. I'd like to see more info on regs the OCC
monitors in future presentations.
Very informative - very good speaker.
Great speech. Presented very well. Excellent presentation. Very informative.
Well done. Very good. Excellent worth every minute. He should be given 1 1/2
hours for discussion purposes.
Breakout Session: Corporate Action Re-Engineering Workshop
Speaker: Dan Thieke
Surveys Returned: 23
Average:
Content addressed the current issues 2.860
Information presented was practical 2.820
Topic was covered in sufficient depth 2.730
Speaker had knowledge of the subject 2.860
Speaker presented the topic professionally 2.860
Speaker adequately addressed questions 2.680
Overall Average: 2.802
Comments:
Very Informative. Should have been a longer session. Dan did an
excellent job with the right blend of detail.
Did not have time for many questions.
Time too short. Good information for preview of required sessions.
Hard to read PowerPoint printed pages. Dan was good.
Lot of information/but great info.
Breakout Session: Omgeo
Speakers: Vicki Mazza
Surveys Returned: 22
Average:
Content addressed the current issues 2.860
Information presented was practical 2.810
Topic was covered in sufficient depth 2.680
Speaker had knowledge of the subject 3.000
Speaker presented the topic professionally 3.000
Speaker adequately addressed questions 3.000
Overall Average: 2.892
Comments:
Needed more detail on her products
Very useful - provided info from custodian perspective. Good job.
Very comfortable speak & very knowledgeable
Very detailed - informative
Very informative - applicable to current issues.
Very informative - presentation was very dear & to the point
Vicki gave great background for someone who is not a "power user".
Very useful.
Session: ACATS
Speaker: Bill Kapogiannis
Surveys Returned: 11
Average:
Content addressed the current issues 3.090
Information presented was practical 2.810
Topic was covered in sufficient depth 2.810
Speaker had knowledge of the subject 2.900
Speaker presented the topic professionally 3.180
Speaker adequately addressed questions 2.810
Overall Average: 2.933
Comments:
Not quite as interesting and attended as well as previous years.
Not an interactive session.
General Session: Hard to Value Assets
Speaker: Brad Davidson
Surveys Returned: 38
Average:
Content addressed the current issues 2.780
Information presented was practical 2.760
Topic was covered in sufficient depth 2.780
Speaker had knowledge of the subject 2.890
Speaker presented the topic professionally 2.730
Speaker adequately addressed questions 2.750
Overall Average: 2.782
Comments:
Fantastic. I hope my institution will be calling you soon.
Could tone down the language
Well prepared.
Topic has been discussed recently by compliance in my institution
This was a great topic. More like this.
Session: Breakout Mutual Funds
Speaker: James Kiernan
Surveys Returned: 4
Average:
Content addressed the current issues 3.000
Information presented was practical 3.000
Topic was covered in sufficient depth 3.000
Speaker had knowledge of the subject 3.000
Speaker presented the topic professionally 3.000
Speaker adequately addressed questions 3.000
Overall Average: 3.000
Comments:
Valuable info, clearly presented.Excellent - need even more updates.
Presentation was very direct & to the point. Very informative.
Session: DTCC Learning
Speaker: Anthony Leone
Survey's Returned: 14
Average:
Content addressed the current issues 3.000
Information presented was practical 3.000
Topic was covered in sufficient depth 3.000
Speakers had knowledge of the subject 3.000
Speakers presented the topic professionally 3.000
Speakers adequately addressed questions 3.000
Overall Average: 3
Comments
Very informative & helpful. Tony was very personable and knew all of his facts & figures.
Kept audience engaged - lots of info in one hour session. Good speakers. P.S. Nice pens.
Very informative. Never knew about most of this so this was extremely helpful. Anthony is a great
speaker and kept our attention. Great presentation.
Great presentation. Very interesting given our challenges for career development.
Very informative and glad to know training is available. Would be interested in knowing if there is a
mailing list to receive updates on calendar and classes available.
Kept the interest throughout the session.
Anthony was very informative and seems to really love his job.
Great personality and very informative.
Very informative.
Session: Hard to Value Assets Roundtable
Speaker: Brad Davidson
Survey's Returned: 0 (Survey's not distributed)
Average:
Content addressed the current issues 0.000
Information presented was practical 0.000
Topic was covered in sufficient depth 0.000
Speakers had knowledge of the subject 0.000
Speakers presented the topic professionally 0.000
Speakers adequately addressed questions 0.000
Overall Average: 0.00
Comments
Session: BDUG Town Hall
Speaker: Veneta Kokenes
Survey's Returned: 33
Average:
Content addressed the current issues 2.810
Information presented was practical 2.780
Topic was covered in sufficient depth 2.780
Speakers had knowledge of the subject 2.810
Speakers presented the topic professionally 2.870
Speakers adequately addressed questions 2.840
Overall Average: 2.82
Comments
Seriously, good discussion and it's great for the interaction so the committee continues to represent the
members.
New information regarding partnering with Forward Financial made it hard to make a decision in 1 hour. A
lot to think about evolved members.
Specific to topics discussed - have committee members break out tasks & delegate. An e-mail
outlining needs. You are able to tap into talents & attributes of others not actually on the board.
Subject matter - we all attend user groups, what are our industry pains? Can general sessions be
derived from some of these topics?
Why wait until our conference to bring options for 2009, when a decision has to be made so
quickly? There is a lot to consider. Why not have one or two coordinated conference calls to
discuss throughout the year so we can make a more informed vote at our meetings.
I suggest not partnering with FW Financial or others. Focus on increasing membership and
participation. Don't change it too much. Don't merge with Forward Financial BDUG, should
remain independent.
Only because there was so much to discuss! This conference has been excellent.
Thank you - please look at SIFMA. Its ops related and possibly a good fit.
Very good meeting keep doing what you are doing.
Veneta, we love you! Bring NSCC! Interesting - merging with another industry group could make
sense depending on the group. FW Financial does not make sense and from the comments
BDUG would get lost in the shuffle. Tampa as a permanent base for annual meetings is good.
Puts us close to DTCC which could allow for better participation from their ops group.
Session: Alternative Investment - Overview & Impact to Custody Banks
Speakers: Dan O'Connell
Survey's Returned: 36
Average:
Content addressed the current issues 2.270
Information presented was practical 2.360
Topic was covered in sufficient depth 2.550
Speakers had knowledge of the subject 2.910
Speakers presented the topic professionally 2.910
Speakers adequately addressed questions 2.700
Overall Average: 2.62
Comments
Very knowledgeable on subject.
I think we all realize the benefits of alternate investments, the real issue for
OPS is how we process these assets on our systems that really were not
built to handle these. Maybe a breakout session with how all of us handle
the work flow would be more beneficial.
Not applicable. The subject of alternative investments is good but this
speaker's view is not ops oriented. Would like to have an "Operations"
or "Back Office" presentation on this same topic.
What is DTCC doing to support alt (NV)?
Great presentation to new user level.
Very interesting, very informative.
Operational issues are huge - this is a topic that BDUG should address
rigorously. This no standardization.
Topic not appropriate for this group. Processing of these investments
would have been better.
Good speaker. I'm not sure the topic specifically affected securities
operations. It would have been beneficial to add a few slides on the
effects on the back office to support these asset types.
Topic should be covered from an operational perspective and how ops
should handle these types of securities.
Seemed to be high level and not focused on the operational perspective.
How it affects ops would be helpful to us.
Very interesting topic. Very informative.
Presentation was general more towards investment and we are
operations not much discussion regarding processing.
Session: DTCC - Key Issue Review
Speaker: Richard Lanning, DTCC
Survey's Returned: 28
Average:
Content addressed the current issues 2.710
Information presented was practical 2.710
Topic was covered in sufficient depth 2.670
Speakers had knowledge of the subject 2.710
Speakers presented the topic professionally 2.710
Speakers adequately addressed questions 2.710
Overall Mean 2.70
Comments
None
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