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					                      HOMECARE and Hospice Salary & Benefits Questionnaire


    Save this spreadsheet to your computer, before
                   entering any data.
Email the Excel questionnaire to:

                                  rzabka@hhcsinc.com
We will email a confirmation of receipt for your file.
If you do not receive an email confirmation within 24 hours, please contact HCS.

Questions? Call Rosanne Zabka, (201) 405-0075, ext. 11.



            Hospital & Healthcare
            Compensation Service
             PO Box 376 Oakland, New Jersey 07436
               (201) 405-0075 Fax (201) 405-2110
                        www.hhcsinc.com
            Hospital & Healthcare
            Compensation Service                                               Final Deadline
             PO Box 376 Oakland, New Jersey 07436
               (201) 405-0075 Fax (201) 405-2110
                                                                               to Participate
                        www.hhcsinc.com
                                                                                  August 3


Dear Hospice Executive:

The HOSPICE SALARY & BENEFITS REPORT is now in its eighteenth annual year of publication.
Published in cooperation with the National Association for Home Care & Hospice, the Report is
recognized as the standard for reliable and comprehensive compensation data for home health.

Data in the Report will provide compensation statistics according to:

    Auspice
    Revenue Size
    State
    For-profit versus Not-for-profit

Data reported include:

    Salary & Bonus Payments
    Wage & Per Visit Rates
    Salary Ranges
    Fringe Benefits
    Actual and Planned Increases
    Turnover Rates

Your input is important both to your agency and other agencies for determining current and
competitive marketplace compensation. Please participate in this important study being conducted on
your behalf.
The questionnaire is designed for both home health agencies and hospices. Please complete and
mail the enclosed questionnaire by August 3, so that your data may be included in this crucial
Report. To avoid confusion there is only one deadline for the return of completed questionnaires.
The final (and only) deadline for questionnaires is August 3. As always, your individual data will
be kept confidential. No information will be released to any persons, agencies or organizations which
will identify your agency.

We are requesting data effective as of July 2009. Please use your current rates unless you are
anticipating increases in July. If you will be increasing your rates, supply the anticipated rates.

This year the results are available in hard copy or PDF format. HCS also has available for purchase
the Report results in Excel. The files include all the salary/hourly/visit sections of the published
Report. The Excel CD must be purchased in conjunction with the Report. For pricing, please refer
to the order form.

If you have any questions, please call or email me at rzabka@hhcsinc.com. We look forward to your
participation! Thank you for your continued support.


Sincerely yours,                                Supported by:
Rosanne Zabka
Director of Reports



                        HCS and The National Association for Home Care & Hospice
                      Together, Serving the Needs of the Home Health & Hospice Industry
Before Entering any data, save the spreadsheet to your computer. Any information entered prior to saving the
spreadsheet to your computer will result in loss of data.


Submitting Data in Excel
Submit data in the Multi-Agency Questionnaire available from our website. Complete the Corporate Information, Agency Data, Agency Info
& Services, Shift Differentials, and Fringe Benefits data one time only.




Directions to complete the agency and job portion:
Complete Agency Data tab with the following: Agency Id, name, city, state, zip, annual visits, revenue size, etc.



                                                                                        No. of     Annual                  No. of   No. Annual
                                                           Annual Gross     No. of                              No. of
  Your                                                                                 Annual     Operating               Annual     Patient
            Agency Name    City        State         Zip     Revenue        FTE's                               FTE's
Agency ID                                                                               Visits    Revenue                  Visits     Days
                                                            Home Care     Home Care                            Hospice
                                                                                      Home Care    Hospice                Hospice    Hospice

215         County HH Bowling Green OH         43076       $1,270,000     11          6,000

216         Palms HHA Sarasota       FL        24230       $460,000       80          38,260      $571,648 6             25,199     4,000


(Salary, Bonus, and Range Data for Jobs 1 - 66)

Complete tabs for Salary data, Medical Director data, Hourly and Per Visit data according to id from Agency Data tab. Please report full-time
salaries or hourly rates. Any annual salaries submitted where an employee is not full-time will skew data results. Example: Job 5, receives
$25,000 but works only 27.5 hours per week. Either submit the salary annualized at $37,364 or the hourly rate of $17.48.


Note: Jobs 1 – 26 reflect annual data, Jobs 27, 28 reflect Medical Director, Physician data. Jobs 31 – 47 reflect hourly rates and per visit
rates, Jobs 48 – 66 reflect hourly rates, Jobs 901-923 are Corporate positions.
                Use this Sheet for Jobs 1 - 26 Only
                                                      Salary
                                                      Range       Salary Range
Agency Id   HCS Job #    # of FTEs         Salary      Min.           Max.          Bonus
  215          1              1            57,500     40,000          85,000         2,500
  215          2              1            38,900     25,000          40,000
  216          5              1            37,364



                                           Hourly    # of Hours       Contract
Agency Id   HCS Job #    # Employed
                                            Rate      per Week        Position

215                 28                 1   145000              10 Y
215                 29                 1     83.64



                                                     Use this Sheet for Jobs 31 - 47 Only
                                                                                                             Routine                            Admission
                                                      Hourly                                                  Visit      Visit                    Visit      Visit
                         # of Hourly       Hourly     Range         Hourly         # of Visit                Range      Range                    Range      Range
Agency ID   HCS Job #       FTEs            Rate       Min.       Range Max.         FTEs       Visit Rate    Min.       Max.      Visit Rate     Min.       Max.
  216          34                                                                      5            24.95       20.00      27.10       41.25        40.00     52.00

Use this Sheet for Jobs 48 - 66 Only
                                                      Hourly
                         # of Hourly       Hourly     Range         Hourly
Agency Id   HCS Job #       FTEs            Rate       Min.       Range Max.
  216          60                      3      9.93         9.05            11.13
         f5a35b59-d439-4b7c-8db8-179c325ac322.xls                                                                               Participant Order Form

    HCS Use Only
 M        D        INC                                   Hospice Salary & Benefits Questionnaire
 MD       FB        SD                                                  Conducted in Cooperation with                                      Deadline to
                                                                                                                                           Participate
                                                   The National Association for Home Care & Hospice
                                                        and The Hospice Association of America
                                                                                                                                            August 3
                                                    Published by: Hospital & Healthcare Compensation Service
                                            PO Box 376 Oakland, NJ 07436-0376 (201) 405-0075 Fax (201) 405-2110
                                                       www.hhcsinc.com        email: rzabka@hhcsinc.com

                                                                     HOMECARE Report                                        Hospice Report
        Effective Date of Data July 2009
                                                               Publication Date October 2009                      Publication Date November 2009
                                                                    ORDER FORM

                              Please reserve                Copies of the 2009-2010 HOMECARE Salary & Benefits Report
                              Please reserve                Copies of the 2009-2010 HOSPICE Salary & Benefits Report



                                                       HOMECARE                                                            Hospice

                            Hardcopy Only      Hardcopy &        PDF Only         Hardcopy &     Hardcopy Only     Hardcopy &        PDF Only    Hardcopy &
                                               Excel CD^                          Excel CD^                        Excel CD^                     Excel CD^
                                               Only                               Only                             Only                          Only
Pre-paid Participant+*         $135.00           $435.00           $135.00          $435.00             $115.00      $415.00          $115.00      $415.00

Billed Participant+            $155.00            $455.00          $155.00           $455.00            $135.00      $435.00          $135.00      $435.00

Non-Participant+               $295.00            $595.00          $295.00           $595.00            $250.00      $550.00          $250.00      $550.00


     + Please Add $15.00 Shipping per Report. We ship UPS Ground to the contiguous United States. Additional charges will be applied for
       shipping Next Day, and 2nd Day Air (AK, HI, APO, etc.)

     *Payment must be received by August 31 to qualify for the Pre-Paid Rate. If pre-payment is not received by August 31, Report will be
      shipped at billed rate.

     Please mail completed order form along with checks Payable to:           HOSPITAL & HEALTHCARE COMPENSATION SERVICE
                                                                                    PO Box 376
                                                                                    Oakland, NJ 07436-0376

     ^ The uploadable Excel CD contains only the salary/hourly data tables from the published Report (does not contain fringe benefits.) Must be
     purchased in conjunction with the hard copy/pdf.

     Due to the sensitve nature of the data no returns will be accepted.
       Name, Title:

        Company:

        Street Shipping Address:            (Reports are shipped UPS Ground. We can not deliver to a Post Office Box)


        City, State, Zip:



           American Express           MasterCard                 Visa


                            Credit Card Number                                          Expiration Date
       Card Holder's Name:

       Credit Card Billing Address:




         2009-2010 Hospice Survey
f5a35b59-d439-4b7c-8db8-179c325ac322.xls                                                                                       Agency Information

   HCS Use Only
M         D         INC                        Hospice Salary & Benefits Questionnaire                                          Deadline
MD        FB         SD                                    Conducted in Cooperation with
                                                                                                                                    to
                                        The National Association for Home Care & Hospice                                       Participate
                                             and The Hospice Association of America                                             August 3
                                        Published by: Hospital & Healthcare Compensation Service
                                PO Box 376 Oakland, NJ 07436-0376 (201) 405-0075 Fax (201) 405-2110
                                                               www.hhcsinc.com
Agency Name:


Name of Multi-Chain System:                                                                                                  Number of Offices:


Contact Name, Title:


Agency Street Address:


City, State, Zip:


Telephone:                                                            Fax:


Email:



May we publish the name of your organization as a participant in this survey:              Yes        No

All data received from participants will remain confidential. No data which will identify a specific facility will be released. A blank
response shall be considered "No".
Would you like to receive updates/information on this HCS Report?             Yes      No A blank response shall be considered a “Yes”.




2009-2010 Hospice Survey
  f5a35b59-d439-4b7c-8db8-179c325ac322.xls                                        Agency Data

                                                                                       No. of
                                                                    Annual    No. of   Annual
 Your                                                             Operating   FTE's     Visits
Agency                                                             Revenue    Home     Home
  ID               Agency Name               City   State   Zip   Home Care    Care      Care




   2009-2010 Hospice Survey
f5a35b59-d439-4b7c-8db8-179c325ac322.xls                                       Agency Data

                                                                       No.
                                      Annual                No. of   Annual
                                     Operating    No. of   Annual    Patient
                                     Revenue      FTE's     Visits    Days
                                      Hospice    Hospice   Hospice   Hospice




2009-2010 Hospice Survey
      f5a35b59-d439-4b7c-8db8-179c325ac322.xls                                                                                               Facility Info & Svcs

                                                                     Facility Information
 Are you reporting for:            HOMECARE               Hospice                 Is your agency Medicare Certified?                  Yes        No

                                                                                          HOMECARE            HOSPICE
      Annual Gross Revenue ($)

      Number of FTE’s

      Number of Annual Visits

      # of Unduplicated Patients (Patient Census)

      Number of HOSPICE Patient Days

      What % of your revenue comes from contributions and fundraising?                                 %                    %

                             Please see definitions page of this questionnaire for terms used.

1. Type of Ownership of Home Care/Hospice Organization
          Voluntary          Private        Government (12)               Hospital-Based(50)           Publicly Held (33)

2. Profit Status
        Not-for-profit (23)              Proprietary [For-Profit] (33)

3. Type of Home Care Programs
        Home Health (45)               Hospice (51)          Support Care             Personal Care              Home Infusion Therapy

4. Type of Hospice [Answer No. 5 Only if your Agency is a Hospice or has Hospice Programs .]
        Free Standing (F)              Home Health-Based (A)                Hospital-Based (H)             Skilled Nursing Facility (S)

5. Services
        Adult Day Services               Medicaid                              Pediatric Home Care                  Private Duty
        Dietitian Services               Medicare                              Pediatric Hospice                    Respiratory
        DME                              Nursing (RN, LPN)                     Pharmacy                             Social Services
        Home Care Aide                   Occupational Therapy                  Physical Therapy                     Speech Pathology
        Infusion Services                Pastoral Care                         Physician Care                       Volunteer

6. Salary Increase
                                                         Management           Nonmanagement             RNs        Therapists         Social Workers     HCAs

     ACTUAL % INCREASE GRANTED
     between 8/2008 and 7/2009
     PLANNED % INCREASE between
     8/2009 and 7/2010

7. What criteria are used for granting increases:
                                                    Management           Nonmanagement           RNs       Therapists           Social Workers        HCAs
     A.    Cost of Living (COLA)
     B.    Merit
     C.    Step
     D.    Across the board
     E.    Yrs. of relevant experience
     F.    Educational credit per level
     G.    Individual performance
8    How are incentive bonuses paid?
        Percentage of Salary                Business Growth/Meeting Targets               Number of Visits




       2009-2010 Hospice Survey
      f5a35b59-d439-4b7c-8db8-179c325ac322.xls                                                                                      Facility Info & Svcs

9. What is your estimate annual turnover rate in persents for the following jobs?
     [Turnover rate is the number of times, on average a facility replaced a position in one year (12 months). Turnover does not include hiring
     for new or increased positions. Excludes employees terminated during their probationary period. Turnover rate = Total number of
     resignations, terminations, and vacancies divided by the number of actual positions, multiplied by 100. ]

            Management               % Turnover          Professional          % Turnover                Therapy              % Turnover
           Administrative                               Social Worker                                Occupational
              Finance                                         RN                                        Physical
        Human Resources                                      LPN                                      Respiratory
        Clinical/Client Svcs.                                HCA                                 Speech/Pathologist

10. What is the average number of actual patient visits per day performed for the following jobs?
     Actual patient visits are the average number of face-to-face patient visits, excluding travel and paperwork time. All visits (including
     admission and complex) count as one (1) visit to compute average patient visits per employee, within a job, per eight (8) hour day.


                                                             Physical        Occupational
                          RN         LPN          HCA        Therapist         Therapist       Chaplin    Social Worker
      HOMECARE
        Hospice

11. What is the average number of visits per week, per discipline for the following jobs?
                                                                               Physical           Occupational
                             RN               LPN               HCA            Therapist            Therapist            Chaplain       Social Worker
      HOMECARE
        Hospice

12. What is the average caseload for the following jobs?
                                                                               Physical           Occupational
                             RN               LPN               HCA            Therapist            Therapist            Chaplain       Social Worker
      HOMECARE
        Hospice

13. Please report additional rate in dollars ($) for on-call or working 2nd, 3rd, or weekend shift.
                                                                                                                                       Weekends

                                                    On-Call Hourly      On-Call Rate       On-Call        2nd Shift 3rd Shift                  Routine
                                                                                                                                    Hourly
                                                        Rate              Per Day         Beeper Rate      Hourly    Hourly                     Visit

      31. OCCUPATIONAL THERAPIST
      32. PHYSICAL THERAPIST
      33. THERAPY ASSISTANT
      35. SPEECH/LANGUAGE PATHOLOGIST
      36. REGISTERED NURSE (RN)
      37. HI TECH NURSE
      38. PRACTICAL NURSE (LPN)
      39. NURSE PRACTITIONER
      40. PSYCHIATRIC NURSE T
      41. PEDIATRIC NURSE
      43. REGISTERED CLINICAL DIETITIAN
      44. HOME CARE AIDE I (HCA I)
      45. HOME CARE AIDE II (HCA II)
      46. HOME CARE AIDE III (HCA III)
      47. MEDICAL SOCIAL WORKER




       2009-2010 Hospice Survey
     f5a35b59-d439-4b7c-8db8-179c325ac322.xls                                                                             Hospice Only

                                                             Hospice Only

 14 What is the average length of a hospice visit?                        minutes

 15 What is the average length of stay?                     days.         What is the median length of stay?                    days.

 16 What is the percentage of patients discharged?                            % Alive                       % Dead

 17 Please indicate the following: (must total 100%)
                                                              % Days Routine
            % Days of          %Days of        % of Days      Home Care Day
          General Inpatient Continuous Care Inpatient Respite      Rate                           TOTAL
                                                                                                   = 100

18. What percent of your caseload resides in a SNF or LTC Facility?

19. Does the Hospice have its own Inpatient Unit?                         Number of inpatient beds:

20. Does the hospice have its own Residence?               Yes         No           # of residential beds

     How is the Residence funded?          Private Pay      Fundraising          Medicaid        Other

     How is the Residence staffed?         RN        LPN         HCA        Social Workers       Other

21. What is the number of phone calls to patients/families related to plan of care logged per week for the following jobs?
                                                                            Physical         Occupational
                                RN           LPN            HCA             Therapist          Therapist       Chaplain    Social Worker
           HOMECARE
             Hospice




     2009-2010 Hospice Survey
    f5a35b59-d439-4b7c-8db8-179c325ac322.xls                             Data 1-26 (Multi)

             Use this Sheet for Jobs 1 - 26 Only
                                               Salary   Salary
                                               Range    Range
Agency Id HCS Job # # of FTEs        Salary     Min.     Max.    Bonus




     2009-2010 Hospice Survey
f5a35b59-d439-4b7c-8db8-179c325ac322.xls   Data 1-26 (Multi)




2009-2010 Hospice Survey
f5a35b59-d439-4b7c-8db8-179c325ac322.xls                                                         Med Dir Physician (Multi)

                                                    Medical Director and Physician




                                           HCS                                        Contract
                                           Job #     #         Hourly    # of Hours   Position
                           Agency Id
                                                   Employed     Rate      per Year




2009-2010 Hospice Survey
    f5a35b59-d439-4b7c-8db8-179c325ac322.xls                                                 Hourly Visit Rates 31-47 (Mul)

                                               Use this Sheet for Jobs 31 - 47 Only
                                                                                           Routine                                Admis
                          # of                 Hourly   Hourly                              Visit         Visit
                         Hourly      Hourly    Range    Range    # of Visit                Range         Range
Agency ID HCS Job #       FTEs        Rate      Min.     Max.      FTEs       Visit Rate    Min.          Max.       Visit Rate




     2009-2010 Hospice Survey
         f5a35b59-d439-4b7c-8db8-179c325ac322.xls                        Hourly Visit Rates 31-47 (Mul)

et for Jobs 31 - 47 Only
                                                    Admission
                                                      Visit      Visit
                                                     Range      Range
                                                      Min.       Max.




          2009-2010 Hospice Survey
    f5a35b59-d439-4b7c-8db8-179c325ac322.xls                     Hourly Rates 48-66 (Multi)

     Use this Sheet for Jobs 48 - 66 Only
                          # of                 Hourly   Hourly
                         Hourly      Hourly    Range    Range
Agency Id HCS Job #       FTEs        Rate      Min.     Max.




     2009-2010 Hospice Survey
f5a35b59-d439-4b7c-8db8-179c325ac322.xls   Hourly Rates 48-66 (Multi)




2009-2010 Hospice Survey
       f5a35b59-d439-4b7c-8db8-179c325ac322.xls                                                                                            Fringe Benefits

       Please answer the following questions pertaining to Fringe Benefits provided to your full-time employees.
I.       CAFETERIA PLAN

         Does the Facility offer a Cafeteria Plan for funding employee benefits?                    Yes        No


II.      VACATION TIME or PAID TIME OFF (PTO) BANK SYSTEM
         (Paid Time Off is the combined compensated time for Paid Holidays, Excused Paid Absences, Personal Days, Vacation Time and
         Sick Leave.)
        1. Which of the following does the Facility offer?                PTO             Vacation Time

       2. How many days off are given after the number of years shown are worked?
                   MANAGEMENT EMPLOYEES                               NONMANAGEMENT EMPLOYEES                        PROFESSIONAL CLINICIANS


                  After       Number of Days Off                      After      Number of Days Off              After        Number of Days Off
                  1 Year                            Days              1 Year                         Days           1 Year                         Days

                  5 Years                           Days              5 Years                        Days           5 Years                        Days

                  10 Years                          Days              10 Years                       Days           10 Years                       Days

                  15 Years                          Days              15 Years                       Days           15 Years                       Days

                  20 Years                          Days              20 Years                       Days           20 Years                       Days

       3. When are employees eligible to take Vacation Time or PTO?

                Upon Employment                       After 60 Days                  After 6 Months

                After 30 Days                         After 90 Days                  After 1 Year


III.      PAID HOLIDAYS (If included in PTO, skip to question IV.)

       1. How many holidays (including Christmas and excluding other religious holidays) are paid though not worked?

            MANAGEMENT                                     NONMANAGEMENT                                    RNs & PROFESSIONALS

       2. How many religious holidays (excluding Christmas) are paid though not worked?

       3. What is the rate of pay for holidays worked?
                                                             MANAGEMENT                 NONMANAGEMENT                    PROFESSIONAL CLINICIANS

            A. No additional pay

            B. 1 1/2 x base pay

            C. 2 x base pay

            D. 2 1/2 x base pay

            E. 3 x base pay

            F. Equal time off (no additional pay)

        4. When are employees eligible for Paid Holidays?

                Upon Employment                       After 60 Days

                After 30 Days                         After 90 Days




       2009-2010 Hospice Survey
      f5a35b59-d439-4b7c-8db8-179c325ac322.xls                                                                                             Fringe Benefits

IV.       EXCUSED PAID ABSENCES (If included in PTO, skip to question V.)

        1. How many days with pay are granted annually for personal leave? (Exclude death in family/FMLA)                                   Days

        2. How many days with pay are granted annually for sick leave?                                                                      Days

        3. How many days with pay are granted for death-in-family leave per occurrence ?                                                    Days

        4. What is the maximum number of days of excused paid absences which can be used or banked?                                         Days

        5. After what period of employment may an employee use Paid Days off?

               Upon Employment                           After 60 Days            After 6 Months

               After 30 Days                             After 90 Days            After 1 Years


V.        BREAKS (Not including lunch.)
        1. How many breaks are permitted for each shift (not including lunch)?             None           1              2           3

        2. What is the time allowed for each break? (Answer in minutes.)                                  10             15          20


VI.       JURY DUTY PAY

        What salary payments do employees on jury duty receive?

             Full pay.

             Difference between regular salary and juror's fees.

             No salary paid.


VII.      EDUCATIONAL ASSISTANCE
                                                                                               MANAGEMENT                         NONMANAGEMENT
        1. Does your Facility have an Educational Assistance Program for                          Yes          No                  Yes         No
           COLLEGE LEVEL courses for its employees?
           If YES, then answer question 2.
        2. What reimbursements to employees are made for COLLEGE LEVEL courses?
               A. Full amount of tuition. (100%)

               B. Part of tuition. (Indicate Percent.)                                                              %                               %

               C. Up to a fixed dollar amount. (Indicate amount.)                          $                                  $

        3. Does your Facility have an Educational Assistance Program for                          Yes          No                  Yes         No
           NONCOLLEGE LEVEL courses for its employees?
           If YES, then answer question 4.
        4. What reimbursements to employees are made for NONCOLLEGE LEVEL
           courses such as nursing personnel training and education, technical
           training, business, and secretarial school?
               A. Full amount of tuition. (100%)

               B. Part of tuition. (Indicate Percent.)                                                              %                               %

               C. Up to a fixed dollar amount. (Indicate amount.)                          $                                  $


VIII.     GROUP LIFE INSURANCE
                                                                                               MANAGEMENT                         NONMANAGEMENT
        1. Does the Facility carry Life Insurance for its employees?                                Yes             No               Yes            No
            If YES, then answer next question.

           Average Annual Premium per Employee :               $                 or        $                        /$1000




       2009-2010 Hospice Survey
      f5a35b59-d439-4b7c-8db8-179c325ac322.xls                                                                                           Fringe Benefits

VIII.     GROUP LIFE INSURANCE (continued)                                                        MANAGEMENT                   NONMANAGEMENT

        2. How much insurance is provided for:

            A. Fixed amount (Indicate $ amount.)                                              $                                $
            B. 1 x salary

            C. 1.5 x salary

            D. 2 x salary

            E. 3 x salary

            F. 4 x salary

            G. Other (Indicate.)

        3. Facility pays entire cost.

        4. Employee pays entire cost.

        5. Facility and employee share cost.

                                                                               Facility Pays                         %                          %

        6. What is the waiting period for enrollment?

               Upon Employment                           After 60 Days                        After 6 Months

               After 30 Days                             After 90 Days                        After 1 Years


IX.       ACCIDENTAL DEATH AND DISMEMBERMENT INSURANCE                                            MANAGEMENT                   NONMANAGEMENT

         1. Does the Facility carry AD&D coverage for its employees?                                Yes              No            Yes          No
            If YES, then answer next question.

            Average Annual Premium per Employee                 $                    or $                            /$1000

         2. How much AD&D is provided for:
             A. Fixed amount (Indicate $ amount.)                                             $                                $

             B. 1 x salary

             C. 1.5 x salary

             D. 2 x salary

             E. Other (Indicate.)

         3. Facility pays entire cost.

         4. Employee pays entire cost.

         5. Facility and employee share cost.                                 Facility Pays                        %                            %


X.      SHORT-TERM NONOCCUPATIONAL SICKNESS AND ACCIDENT DISABILITY INSURANCE)

        1. Does the Facility have a Short-Term Nonoccupational Sickness and
           Accident Disability Insurance Program?                                                   Yes         No
            If YES, then answer next question.
        2. Are Short-Term Disability benefits provided in addition to State
                                                                                                    Yes         No
           Disability benefits payments?
        3. Facility pays entire cost.

        4. Employee pays entire cost.

        5. Facility and employee share cost.                                                                   Facility Pays                    %




      2009-2010 Hospice Survey
      f5a35b59-d439-4b7c-8db8-179c325ac322.xls                                                                                 Fringe Benefits

XI.      LONG-TERM NONOCCUPATIONAL SICKNESS AND ACCIDENT DISABILITY INSURANCE
                                                                                              MANAGEMENT              NONMANAGEMENT
        1. Does the Facility have a Long-Term Nonoccupational Sickness
                                                                                                  Yes            No      Yes       No
           and Accident Disability Insurance Program?
           If YES, then answer next question.
        2. Facility pays entire cost.

         3. Employee pays entire cost.

         4. Facility and employee share cost.                            Facility Pays                     %                            %

         5. What is the waiting period for enrollment?

               Upon Employment                      After 60 days              After 6 months

               After 30 days                        After 90 Days              After 1 year


XII.     HEALTH INSURANCE

         1. Does the Facility have a Health Insurance Program?                             Yes              No
             If YES, then answer next question.
             Average Annual Premium per Employee (single) $                              per Year

         2. Employee Coverage
             A. Facility pays entire cost.

             B. Employee pays entire cost

             C. Facility and employee share cost.                                                Facility Pays             %

         3. Dependent Coverage
             A. Are dependents covered under the Health Insurance Plan?                    Yes             No
                If YES, then answer next question.
             B. Facility pays entire cost of dependent coverage.

             C. Employee pays entire cost of dependent coverage.

             D. Facility and employee share cost of dependent coverage.                          Facility Pays             %

         4. What is the waiting period for enrollment?

               Upon Employment                      After 60 days              After 6 months

               After 30 days                        After 90 days              After 1 year


XIII.    DENTAL INSURANCE PLAN

         1. Does the Facility have a Dental Insurance Plan?                                Yes              No
             If YES, then answer next question.
             Average Annual Premium per Employee (single) $                              per Year

         2. Employee Coverage
             A. Facility pays entire cost.

             B. Employee pays entire cost.

             C. Facility and employee share cost.                                                Facility Pays             %

         3. Dependent Coverage
             A. Are dependents covered under the Dental Insurance Plan?                    Yes              No
                If YES, then answer next question.
             B. Facility pays entire cost of dependent coverage.

             C. Employee pays entire cost of dependent coverage.
             D. Facility and employee share cost of dependent coverage.                          Facility Pays             %

         4. What is the waiting period for enrollment?
               Upon Employment                      After 60 days              After 6 months

               After 30 days                        After 90 days              After 1 year



       2009-2010 Hospice Survey
      f5a35b59-d439-4b7c-8db8-179c325ac322.xls                                                                                         Fringe Benefits

XIV.     VISION INSURANCE PLAN

        1. Does the Facility have a Vision Insurance Plan?                                 Yes                 No
            If YES, then answer next question.
            Average Annual Premium per Employee (single) $                                       per Year

        2. Employee Coverage
            A. Facility pays entire cost.

            B. Employee pays entire cost.

            C. Facility and employee share cost.                                                 Facility Pays                %

        3. Dependent Coverage
            A. Are dependents covered under the Vision Insurance Plan?                     Yes            No
               If YES, then answer next question.
            B. Facility pays entire cost of dependent coverage.

            C. Employee pays entire cost of dependent coverage.

            D. Facility and employee share cost of dependent coverage.                           Facility Pays                %

        4. What is the waiting period for enrollment?

               Upon Employment                      After 60 days                 After 6 months

               After 30 days                        After 90 days                 After 1 year


XV.      LONG TERM CARE INSURANCE

        1. Does the Facility have a Long Term Care Insurance program?                             Yes               No

        2. Employee Coverage

            A. Facility pays entire cost.
            B. Employee pays entire cost.

            C. Facility and employee share cost.                                                         Facility Pays             % of premium

XVI.     CHILD CARE PLAN

        1. Does the Agency sponsor a program for employee childcare?                              Yes               No

          If YES, then answer next question.

        2. Which of the following does the Facility offer?            On-site child care                Off-site child care

        3. Does the Agency offer a discounted rate for using a specific child care provider?                          Yes     No

            A. Facility pays entire cost.

            B. Employee pays entire cost.

            C. Facility and employee share cost.                                                         Facility Pays             %


XVII.    PENSION PLAN

        1. Does the Facility have a Pension Plan?              Yes                No
             If YES, then answer next question.
        2. Is it a Defined Benefit Plan?                       Yes                No

        3. Facility pays entire cost.                                Facility Contributes What Average % of Salary                      %

        4. Employee pays entire cost.                                Facility Contributes What Average % of Salary                      %

        5. Facility and employee share cost.                         Facility Contributes What Average % of Salary                      %




      2009-2010 Hospice Survey
      f5a35b59-d439-4b7c-8db8-179c325ac322.xls                                                                                                     Fringe Benefits

XVIII. 401(k)/403(b) PLAN

        1. Does the Facility have a 401(k) or 403(b) Plan?                          Yes            No

        2. Employee contributes what average percent of salary?                  Avg.                   %            Min.             %      Max.               %
        3. Does the Facility match employees’ contributions?                        Yes            No
            If yes, the employer matches, what is the amount?

                                 % of salary.

            $                    cents per $1.00 of employee contribution, up to                              % of salary.

        4. What is the eligibility period for enrollment?                 Upon employment          or                             months/                       hours

        5. Vesting - number of months until fully vested.                 Immediate vesting        or                             months


XIX.     SEVERANCE

        1. Does the Facility provide Severance Pay?                       Yes            No

        2. Indicate Number of Weeks Pay Given for Years in Service.

                Number of Weeks:                            Number of Years:                            Maximum Number of Weeks Allowed:

        3. Is Pay Contingent Upon Years in Service?                       Yes            No


XX.      MILEAGE

        1. Does the Facility provide mileage expense reimbursement?                     Yes             No

         2. What is the rate per mile/visit allowed?

                Management                                       Hourly                                                Visit

                     $0.55 (2009 Fed. Rate) eff. 01/09                $0.55 (2009 Fed. Rate) eff. 01/09                     $0.55 (2009 Fed. Rate) eff. 01/09

                 $              per mile                          $                     per mile                       $               per mile

                                                                                                                       $               per visit


XXI.     PROFESSIONAL ASSOCIATION FEES

        1. Does the Facility pay the cost of professional association membership fees?                         Yes               No


XXII.    EDUCATIONAL AND PROFESSIONAL MEETINGS

        1. Does the Facility pay for time off for educational and professional meetings?                       Yes               No




      2009-2010 Hospice Survey
                                                                                                                                      Job Descriptions


                              Job Descriptions

                                    1    EXECUTIVE DIRECTOR/CEO - Top level position in the agency. Is owner or reports
                                         to Board of Directors. Responsible for profitability, planning and overall administration.
                                          Accountable for all activities and departments. Administers, directs, and coordin

                                    2    DIRECTOR OF HOSPICE - Top level position in the Hospice agency. Is responsible
                                         for the direction and overall functions of the hospice or hospice program.


                                    3    CHIEF OPERATING OFFICER/PROGRAM DIRECTOR - - Reports to CEO or parent
                                         organization. Responsible for assisting and coordination of agency activities for all
                                         departments. Plans, directs, and coordinates all activities. May work for a free
                                         standing agency or operate a multi chain branch.
                                    4    TOP LEVEL FINANCIAL EXECUTIVE - - Top level position in Finance Department.
                                         Responsible for direction and coordination of activities concerned with financial
                                         administration, treasury functions, budgets, general accounting, client business
                                         services, computer systems, physical plant, and financial and statistical reporting.


                                    5    SECOND LEVEL FINANCIAL EXECUTIVE - - Second level position in the Finance
                                         Department. Reports to and takes on some of the responsibilities of the Top Level
                                         Financial Executive. Provides assistance, as may be delegated, in areas of financial
                                         administration, budgets, general accounting, financial, and statistical reporting.


                                    6    ACCOUNTANT - Assists in the day-to-day operations of the Accounting Department.
                                         Assists in the preparation of financial reports, budgets, and payroll. Analyzes general
                                         ledger accounts and prepares monthly journal entries.

                                    7    TOP LEVEL INFORMATION SYSTEMS EXECUTIVE - - Maintains computer systems
                                         and provides assistance in the development and implemen-tation of new systems
                                         including network administration. Creates information applications to support business
                                         functions. Evaluates systems capabilities and makes recommenda-tions to
                                         management to promote optimal utilization.

                                    8    TOP LEVEL MARKETING EXECUTIVE - - Responsible for marketing/selling product
                                         lines to viable markets. Fulfills marketing goals by generating new business and
                                         maintaining existing business. Explores new business opportunities through referral
                                         sources as well as promoting existing business. Responsible for preparation and
                                         implementation of a yearly marketing plan.

                                    9    TOP LEVEL DEVELOPMENT EXECUTIVE - - Responsible for the design,
                                         development, and implementation of fund raising and in-novative marketing programs,
                                         special events, capital campaigns, deferred giving programs, and other community
                                         relations activities essential to business development.

                                    10   TOP LEVEL HUMAN RESOURCE EXECUTIVE - - Plans, develops, and administers
                                         personnel and labor relations programs within the healthcare facil-ity. Formulates,
                                         implements, and supervises programs relative to selection, orientation, training,
                                         promotion, and welfare of all person-nel and all employer-employee relationships.
                                         Evaluates manpower requirements. Initiates policies and procedures to achieve
                                         objectives of the facility and to ensure maximum utilization of personnel.


                                    11 SECOND LEVEL HUMAN RESOURCE EXECUTIVE - Second level position in
                                         personnel and human resource management. Position takes on some responsibilities
                                         of Top Level Human Resource Executive and provides assistance, as may be
                                         delegated, in areas of employment, recruitment, training, policies and procedures,
                                         compensation, benefits, labor relations, health and safety, and security.


                                    12 RECRUITER - Responsible for reviewing qualified applicants for hire. Conducts
                                         interviews and recommends candidates to management.

                                    13 DIRECTOR OF CLINICAL SERVICES - Responsible for adminis-tration of client care
                                         services. Plans, implements, and directs nurses/clinical services to assure quality care
                                         and appropriate quantity of services. Has authority and responsibility for operation of
                                         programs. Interprets policies and regulations to all nursing personnel and ensures
                                         compliance. Analyzes and evaluates nursing and related services rendered to
                                         im-prove quality of care and to better utilize staff time and abilities.


                                    14 DIRECTOR OF SOCIAL WORK AND COUNSELING - - Responsible for planning
                                         and administering social work and counseling programs in identifying and analyzing
                                         social and emotional factors underlying client's condition. May include supervision of
                                         Director of Bereavement Services and Chaplain. May do home visits.


                                    15 DIRECTOR OF DME - Responsible for the management, planning and coordination of
                                         all services related to the procurement, distribution and servicing of all medical
                                         equipment and DME personnel.

                                    16 DME TECHNICIAN - Responsible for the delivery, training, and maintenance of all
                                         DME equipment.


2008-2009 HOMECARE Hospice Survey
                                                                                                                                       Job Descriptions


                                    17 DIRECTOR OF REIMBURSEMENT/BILLING - - Manages the agency billing func-tion
                                         by planning, organizing and supervising all reimbursement to promote the optimum
                                         benefit coverage for clients and reimburse-ment of all services. Manages the
                                         coordination of documentation necessary for reimbursement, Medicare Compliance,
                                         and control of receivables.

                                    18 BUSINESS OFFICE MANAGER - - Manages the collection and processing of data for
                                         billing, statistics, and medical orders. Directly super-vises such positions as office
                                         clerks, secretaries, receptionist, data entry operators, admission/discharge clerks, and
                                         volunteer staff.

                                    19 ACCOUNT EXECUTIVE - - Responsible for developing a specific territory for
                                         marketing and selling home healthcare services in the private pay sector. Participates
                                         in the development of the overall marketing program.

                                    20 CASE MANAGER/TEAM LEADER - Responsible for assignment and coordination of
                                         activities for a multidisciplinary team (nurses, therapists, home care aides, specialists).
                                         Communicates with referral sources, patients, payors, physicians and field staff.
                                         Provides continuity of essential clinical and financial information to ensure effective
                                         patient care management by professional staff members of the team. Monitors
                                         productivity and patient outcomes.

                                    21 CLINICAL SUPERVISOR - Provides direct supervision and clinical oversight of visiting
                                         staff. Responsible for case assignments, follow-up with interdisciplinary staff,
                                         communication with patients, physicians, and referral sources. Serves as a clinical
                                         resource and educator for field staff.

                                    22 QUALITY IMPROVEMENT/UTILIZATION REVIEW MANAGER - -- Responsible for
                                         coordination of interdepartmental quality improvement activities such as staff
                                         education, utilization review, clinical risk management, and patient satisfaction. Serves
                                         as resource to quality improvement committees and work groups. Analyzes outcome
                                         reports, including OASIS reports, determines areas for improvement, assists tracks
                                         trends and compiles report for professional advisory committee. May be responsible for
                                         oversight of agency regulatory and accreditation compliance.


                                    23 SUPERVISOR OF HOME CARE AIDES - - Responsible for the quality and quantity of
                                         services rendered by the Home Care Aides. Develops and implements new programs
                                         and services.

                                    24 SUPERVISOR OF REHABILITATION SERVICES - - Responsible for plan-ning,
                                         developing, and facilitating the implementation and the evalua-tion of occupational
                                         therapy, physical therapy, and speech/language pathology programs. Provides clinical
                                         consultation. Responsible for monitoring the performance of the therapists. License in
                                         area of specialization required.

                                    25 CLINICAL NURSE SPECIALIST - - Assumes primary responsibility for nursing
                                         practice and its effect on healthcare. Provides clinical direc-tion to personnel and client
                                         programs. Develops and implements pro-grams of the facility. Acts as consultant to
                                         nursing supervisors in maintaining clinical competency of their staff. May serve as
                                         clinical expert, consultant, and in specific specialty such as oncology, infusion therapy,
                                         wound and skin care or rehabilitation. Provides direct patient care, develops programs
                                         and monitors outcomes of care.

                                    26 ORIENTATION NURSE / INSTRUCTOR / EDUCATOR - - Implements the orientation
                                         and continuing education program of all employees (pro-fessional and
                                         paraprofessional). Provides individualized instruction and guidance as may be
                                         required.

                                    27 MEDICAL DIRECTOR - Directs, plans, coordinates client care in establishing and
                                         implementing standards of medical service, and advises Executive Director/CEO on
                                         medical questions and policies.

                                    28 PHYSICIAN
                                    31   OCCUPATIONAL THERAPIST - - Plans and provides occupational therapy program
                                         for the treatment of physical and psychological dysfunctions. Involves such activities
                                         as arts and crafts, practice in functional prevocational and vocational skills, and
                                         activities of daily living. Adapts programs according to needs of individual clients.
                                         Studies clients' reactions and prepares reports reflecting clients’ pro-gress. Meets state
                                         educational and licensure requirements to practice


                                    32   PHYSICAL THERAPIST - - Organizes and conducts medically prescrib-ed therapy
                                         program for clients involving exercise, massage, heat, water, light, and electricity.
                                         Applies diagnostic and prognostic mus-cle, nerve, joint, and functional ability tests.
                                         Directs and aids clients in active and passive exercises. Evaluates, records, and
                                         reports client progress. Meets state educational and licensure requirements to practice.


                                    33   THERAPY ASSISTANT - Under general supervision of Physical Therapist or
                                         Occupational Therapist, exercises client as instructed. Special training required for this
                                         position. Meets state educational and licensure requirements to practice.




2008-2009 HOMECARE Hospice Survey
                                                                                                                                       Job Descriptions


                                    34   RESPIRATORY THERAPIST - Performs respiratory modalities such as pressure
                                         breathing, mechanical ventilation, positive pressure breathing, humidity/medicated
                                         aerosol therapy, medical gas administration, pulmonary drainage procedures, and
                                         cardiopulmonary resuscitation. Sets up and operates various types of oxygen and
                                         other therapeutic gas and mist equipment. Meets state educational and licensure
                                         requirements to practice.

                                    35   SPEECH/LANGUAGE PATHOLOGIST - Examines and provides remedial services for
                                         clients with speech and language disorders. Speech disorders treated include
                                         stuttering, voice disorders, articulation, and speech problems associated with speech
                                         impairments. Devises vocal exercises and teaches proper breath control to improve
                                         speech. Prepares client progress reports describing therapy and progress made.
                                         Meets state educational and licensure requirements to practice.


                                    36   REGISTERED NURSE (RN) - Provides services for clients consistent with the
                                         agency’s philosophy, policies, and standards of care. Meets state educational and
                                         licensure requirements to practice.
                                    37   HI TECH NURSE - Provides clients with specialized services. Provides services such
                                         as I.V. therapy, ventilator care, and any other service that requires specialized training
                                         of technical skills. Meets state educational and licensure requirements to practice.


                                    38   PRACTICAL NURSE (LPN) - Provides services under the direction of a Registered
                                         Nurse, for clients consistent with the agency’s philosophy, policies, and standards of
                                         care. Meets state educational and licensure requirements to practice.


                                    39   NURSE PRACTITIONER - Serves as liaison between the clinical staff and the
                                         administrative operational staff. Plans and evaluates the clinical management of
                                         clients. Evaluates treatment plans, medications, and other necessary care. Provides
                                         clinical recommendations to nursing staff to address the medical needs of the clients.
                                         Can also provide comprehensive client care.

                                    40   PSYCHIATRIC NURSE - Responsible for the care and needs of psychiatric clients.
                                         Administers medications and maintains clients' medical records. Meets state
                                         educational and licensure requirements to practice.
                                    41   PEDIATRIC NURSE - Provides nursing services to infants, children, and adolescents
                                         by monitoring and recording vital signs such as temperature, blood pressure, and
                                         respiratory rate. Administers medications as prescribed by the Physician. Assesses
                                         significant behavior in relation to the child's illness through understanding of children's
                                         growth and development patterns.

                                    42   PHARMACIST - Provides professional pharmaceutical services in compounding and
                                         dispensing medications and other pharmaceutical supplies. Uses standard physical
                                         and chemical procedures in the filling of written prescriptions. Meets state educational
                                         and licensure requirements to practice.
                                    43   REGISTERED CLINICAL DIETITIAN - Responsible for the assessment of clients'
                                         nutritional needs relative to medical diagnosis and patient/caregiver education to
                                         facilitate achievement of defined nutritional goals and clients' nutritional needs. Meets
                                         state educational and licensure requirements to practice.
                                    44   HOME CARE AIDE I (HCA I) - Assists with environmental services such as
                                         housekeeping and homemaking services in order to preserve a safe, sanitary home
                                         and enhance family life. The Home Care Aide I does NOT provide personal care. May
                                         also be called chore worker or homemaker.
                                    45   HOME CARE AIDE II (HCA II) - Provides non-medically directed personal care. May
                                         also be called personal care attendant.
                                    46   HOME CARE AIDE III (HCA III) - Provides personal care services under a medically
                                         supervised plan of care. Meets federal and/or state training and licensure
                                         requirements. May also be called home health aide.

                                    47   MEDICAL SOCIAL WORKER - Identifies and analyzes the social and emotional
                                         factors underlying client illness and communicates these factors to the health team.
                                         Assists clients and their families in understanding and accepting treatment to
                                         permanent and temporary effects of illness. Master’s Degree required. Provides direct
                                         and indirect social work services.

                                    48   CASE WORKER - Provides direct or indirect social/environmental work services
                                         based on staff and client needs. Assists with the development of the social work
                                         assessment of clients and families. Bachelor's Degree in social work, sociology,
                                         psychology, or related field required.

                                    49   INTAKE/CUSTOMER SERVICE REPRESENTATIVE - Provides centralized intake,
                                         takes client information and refers to appropriate individuals within the agency.
                                         Coordinates the staffing assignments as instructed.
                                    50   DISCHARGE PLANNER - - Manages and facilitates the safe and timely transfer of
                                         clients from a hospital or skilled nursing facility to the care of the home care
                                         agency/hospice program. Evaluates the clients referred to determine ap-propriateness
                                         for admission.




2008-2009 HOMECARE Hospice Survey
                                                                                                                                    Job Descriptions


                                    51   BILLING CLERK - - Processes, verifies, bills and coordinates billing matters including
                                         Medicare or Medicaid, if applicable. Records payments and reconciles remittance
                                         advices. Follow-up on claims denials, pending and aged claims. Performs various
                                         functions in the preparation of Medicare/Medicaid billing.

                                    52   ACCOUNTING CLERK - - Responsible for the accounts payable/purchase order
                                         system and reconciling vendors' monthly statements against the facility's listing of
                                         accounts payable. Responsible for purchase orders, invoices, packing slips and
                                         processes for payment. Logs vendor purchases and processes orders through
                                         purchase order system.

                                    53   COMPLIANCE COORDINATOR - - Performs a full range of clerical functions related
                                         to employee record compliance to assure compliance with contractual requirements
                                         and regulations.

                                    54   HOME CARE AIDE COORDINATOR - - Responsible for scheduling of Home Care
                                         Aides. Submits staffing reports on Aide activities. Maintains record of Home Care
                                         Aide reports and checks time sheets.

                                    55   DIRECTOR OF VOLUNTEER SERVICES - - Organizes and directs a program for
                                         recruiting, screening, training, retaining, and utilization of volunteer workers who
                                         con-tribute their services to supplement work of regular staff.
                                    56   DIRECTOR OF BEREAVEMENT SERVICES - - Responsible for the hospice
                                         bereavement program including organizing and training of bereavement counselors
                                         and ensuring that the services reflect family needs and follow the hospice plan of care.


                                    57   CHAPLAIN - Provides patients and members of the family - with pastoral care and
                                         religious counseling by making routine visits. Performs church rites or makes
                                         provisions with an appropriate religious leader to do so.

                                    58   PAYROLL CLERK - - Performs various calculations of payroll including withholding
                                         and deductions and other payroll functions. Job duties may be coordinated with
                                         automated payroll computer service. Job requires coding payroll data for computer
                                         processing.
                                    59   SECRETARY/CLERK II - Performs a variety of complicated clerical tasks and
                                         computer entry in the processing of non-routine transactions. Functions may include
                                         typing reports, formatting computer documents, memoranda, etc., and filing of various
                                         documents.

                                    60   SECRETARY/CLERK I - - Performs simple, routine, clerical tasks, and computer
                                         entry in the processing of various transactions. Functions may include some typing,
                                         copying and filing of various documents.

                                    61   COMPUTER OPERATOR - – Operates computer and related equipment, such as
                                         printers, backup tapes and disk drives. Performs data entry for the processing of
                                         various accounting and statistical data including admission and discharge forms,
                                         employee daily reports, fee changes, and financial data.

                                    62   PURCHASING/SUPPLY CLERK - - Orders, stocks and maintains office, medical, and
                                         other supplies. Keeps office machines, such as photocopier and fax in working order
                                         through simple maintenance and cleaning.
                                    63   MEDICAL RECORDS CLERK - Performs a variety of clerical tasks related to client
                                         admission/discharge process and records. Assigns new codes to the admission
                                         process. Verifies discharge information as reported on discharge form. Processes and
                                         verifies fees.

                                    64   EXECUTIVE ASSISTANT II - - Performs administrative/secretarial duties for president
                                         and/or other key executives requiring extensive knowledge of organization, policies,
                                         and procedures. Types a variety of correspondences and documents of a confidential
                                         and sensitive nature. Position requires the use of word processing. Screens and
                                         places phone calls, arranges meetings, and analyzes reports and correspondence as
                                         assigned.

                                    65   EXECUTIVE ASSISTANT I - - Types letters, memorandum, reports, and
                                         administrative forms requiring knowledge of organizational policies and procedures.
                                         Position requires the use of word processing. Screens calls for executives, arranges
                                         meetings, and analyzes reports and correspondence as assigned. See also
                                         Secretary/Clerk I/II.
                                    66   RECEPTIONIST - - Greets and directs visitors entering the premises. Operates
                                         console to take and relay incoming calls. May perform simple, routine clerical and
                                         typing tasks.




2008-2009 HOMECARE Hospice Survey
                           Definitions of Terms Used In Questionnaire:

FTE: The sum of annual paid hours for all employees divided by 2,080 hours. This sets the standard for
reporting FTEs. For per-visit employees, divide their number of visits by the average number of visits made by a
full-time employee.

Government (public, official): Operated by a government entity (state, city, county, federal).

Gross Revenue: Income generated by all of the agency’s operations, before deductions for expenses.

Home Health Care: Professional services provided in the place of residence on either a part-time, intermittent,
hourly, or shift basis.

Hospice: Organized program of interdisciplinary services for terminally ill patients and their families to provide
palliative medical care and supportive social, emotional, and spiritual services in the place of residence.



Hospital-based: Organized as a department/division of a hospital.

Hourly: Compensation paid by the number of hours worked.

Management: Supervisory employees who are compensated by salary and are exempt from overtime pay.


Non-Management: All other non supervisory; or management employees who are non-exempt and are entitled
to overtime pay. Positions included are jobs 31 through 66 and customarily non-exempt from overtime pay.


Personal Care: Personal care related to assistance with Activities of Daily Living (ADL) provided on a part-time,
intermittent, hourly, or shift basis in the place of residence.


Personal Leave: Personal Leave is all paid days granted which do not include Sick Leave, Death-in Family,
Holidays, and Vacation Pay.


Private: Non-profit or proprietary; privately owned and controlled by an individual, partnership, or corporation.


Profit Status: Not-for-profit--excess revenue retained by the corporation; exempt from Federal income taxation
under Section 501 of the IRC.

Proprietary/For-profit: Excess revenue distributed to owners or shareholders or held as retained earnings
subject to federal taxation.

PTO: Paid Time Off is the combined compensated time for all Holidays, Excused Paid Absences, Personal
Days, Vacation Time & Sick Leave.

Publicly Held Company: Company that issues stocks that are traded on a stock exchange.

Salary: Fixed base compensation paid regularly.

Support Care: Supportive services related to assistance with Instrumental Activities of Daily Living (IADL)
provided on a part-time, intermittent, shift, or hourly basis in the place of residence.

Unduplicated Patient/Client Census: Number of individuals receiving service from an organization during a
given period of time counted only once regardless of the number of services, frequency of admission, or payor
source.


Voluntary: Governed by a community-based, voluntary board of directors.

				
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Description: Home Based Data Entry Jobs document sample