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Bus Incident Report Writing June 08
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Bus Incident Report Writing June 08
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Bus Incident Report Writing
Title Page
Bus Incident Report Writing
Why Are We Doing This Training
By giving clear information, the Risk Management Department is better
able to decide whether to pursue the third party or not.
Sometimes Bus Incident Report’s are used in court and it is important
that the information is accurate and clear. It could mean the difference
to the outcome of the hearing.
Why Do Training
Bus Incident Report Writing
Consequences Of Not Filling Out A Bus Incident Report
Correctly
Your Time
Your Bank Account
Your Licence.
Your Job.
Getting It Wrong
Bus Incident Report Writing
The Bus Incident Report
This section of the report is used to record the company driver’s details
The Report
Bus Incident Report Writing
The Bus Incident Report
Jane Carter was born on the 23rd May 1980. She passed her PCV test on the 17th June 2001
and has been a full time bus driver working for Arriva London at Brixton Garage since the
18th of January 2005. Her payroll number is 9375432
On the day of the accident Jane was working duty 267 on route 159. This duty signs on at
0558hrs and signs off at 1459hrs. The break was from 1058hrs to 1159hrs. Apart from
finishing 12 minutes late, Jane worked her hours as scheduled.
Using the information above please fill out section one of the Bus
Incident Report Worksheet The Report
Bus Incident Report Writing
The Bus Incident Report
CARTER JANE 9375432
BUS DRIVER BRIXTON 2 3 0 5 1 9 8 0 FEMALE
05 58 10 58 05 58 10 58 1 706200 1 1 80 1 2005
11 59 14 59 11 59 15 11
Section one should now look like the form above.
The Report
Bus Incident Report Writing
BUS DRIVER BRIXTON 2 3 0 5 1 9 8 0 FEMALE
The Bus Incident Report
05 58 10 58 05 58 10 58 1 706200 1 1 80 1 2005
11 59 14 59 11 59 15 11
CARTER JANE 9375432
BUS DRIVER BRIXTON 2 3 0 5 1 9 8 0 FEMALE
05 58 10 58 05 58 10 58 1 70 62 00 1 1 80 1 2 005
11 59 14 59 11 59 15 11
This section of the report is used to record details of the company vehicle
involved.
The Report
Bus Incident Report Writing
The Bus Incident Report
This is ADL14. It is a DAF
Alexander ALX200 Dennis Dart.
It was at West Croydon Bus Station
having left Sutton at 1355hrs. It had
28 passengers on board when a route
75 collided into the rear of the
vehicle.
Using the information above please fill out section two of the Bus
Incident Report Worksheet. The Report
Bus Incident Report Writing
The Bus Incident Report
CATERHAM SUTTON 28
407 ADL14 V 641 LGC DAF ALX200
Section two should now look like the form above.
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Bus Incident Report Writing
The Bus Incident Report
CATERHAM SUTTON 28
407 ADL14 V 641 LGC DAF ALX200
This section of the report is used to record where the incident took place.
The Report
Bus Incident Report Writing
The Bus Incident Report
N On Friday 23rd June 2006 at 1325hrs Driver Barry
Streatham High Road
W E Bottomley was driving his bus normally at 27mph
CENTRAL RESERVATION
Towards Brixton
when he was involved in a collision with Mr Ray
Odeon Cinema
S
Rumbold who was driving his own car. Driver
Streatham Bottomley said he didn’t know why the car drove
into him as although the street lights were off his
head lights were turned on and it was a fine dry
Traffic
Lights
sunny day with good visibility. Barry said the car
just overtook him at about 35mph and then tried
to pull in front of the bus.
Towards Croydon
Becmead
Avenue Pendennis
Road
Traffic Traffic
Lights Lights
Using the information above please fill out section three of the Bus
Incident Report Worksheet. The Report
Replay
Bus Incident Report Writing
The Bus Incident Report
N On Friday 23rd June 2006 at 1325hrs Driver Barry
Streatham High Road
W E Bottomley was driving his bus normally at 27mph
CENTRAL RESERVATION
Towards Brixton
when he was involved in a collision with Mr Ray
Odeon Cinema
S
Rumbold who was driving his own car. Driver
Streatham Bottomley said he didn’t know why the car drove
into him as although the street lights were off his
head lights were turned on and it was a fine dry
Traffic
Lights
sunny day with good visibility. Barry said the car
just overtook him at about 35mph and then tried
to pull in front of the bus.
Towards Croydon
Becmead
Avenue Pendennis
Road
Traffic Traffic
Lights Lights
Using the information above please fill out section three of the Bus
Incident Report Worksheet. The Report
Replay
Bus Incident Report Writing
The Bus Incident Report
N On Friday 23rd June 2006 at 1325hrs Driver Barry
Streatham High Road
W E Bottomley was driving his bus normally at 27mph
CENTRAL RESERVATION
Towards Brixton
when he was involved in a collision with Mr Ray
Odeon Cinema
S
Rumbold who was driving his own car. Driver
Streatham Bottomley said he didn’t know why the car drove
into him as although the street lights were off his
head lights were turned on and it was a fine dry
Traffic
Lights
sunny day with good visibility. Barry said the car
just overtook him at about 35mph and then tried
to pull in front of the bus.
Towards Croydon
Becmead
Avenue Pendennis
Road
Traffic Traffic
Lights Lights
Using the information above please fill out section three of the Bus
Incident Report Worksheet. The Report
Replay
Bus Incident Report Writing
The Bus Incident Report
FRIDAY 23/06/2006 1325
STREATHAM HIGH ROAD PENDENNIS ROAD
STREATHAM
ODEON CINEMA
27 MPH 35 MPH 30 MPH
Section three should now look like the form above.
The Report
Bus Incident Report Writing
The Bus Incident Report
The Report
Bus Incident Report Writing
The Bus Incident Report
The Report
Bus Incident Report Writing
The Bus Incident Report
This section of the report is used to record any damage to the company
vehicle.
The Report
Bus Incident Report Writing
The Bus Incident Report
After this accident there were no
injuries and the bus driver was able
to finish the duty.
Arriva engineers exchanged the
vehicle at the roadside and took
control of the damaged vehicle.
Using the information above please fill out section four of the Bus
Incident Report Worksheet. The Report
Bus Incident Report Writing
The Bus Incident Report
DENT TO FRONT NEARSIDE BUMPER,
NEARSIDE HEADLIGHT BROKEN, FRONT OFFSIDE BUMPER BROKEN OFF.
Section four should now look like the form above.
The Report
Bus Incident Report Writing
The Bus Incident Report
NEARSIDE
DENT TO FRONT NEARSIDE, BUMPER,
NEARSIDE HEADLIGHT BROKEN, FRONT OFFSIDE BUMPER BROKEN OFF.
This section of the report is used to record any damage to third party
vehicles.
The Report
Bus Incident Report Writing
The Bus Incident Report
This is Mrs Mary Parry’s Audi A6 (registration
KV04 XMG) after it had been in a collision with a
bus. At the time of the accident it was being driven
by her son, James Parry. James was travelling with
his girlfriend at the time of the accident. James lives
with his mum at 23 Stephens Court, Caterham,
Surrey, CR3 6PT. The bus driver involved was
unable to ascertain the drivers insurance details or
telephone number.
Using the information above please fill out section four of the Bus
Incident Report Worksheet. The Report
Bus Incident Report Writing
The Bus Incident Report
2
JAMES PARRY
MARY PARRY
23 STEPHENS COURT
CATERHAM
SURREY
CR3 6PT
NOT KNOWN
KV04 XMG BLACK
AUDI A6
THE NEARSIDE BUMPER,
BONNET & WHEEL ARCH
WERE SEVEVERLY
DAMAGED AND THERE
WAS ALSO LARGE
DENTS TO THE REST
OF THE NEARSIDE. THE
VEHICLE WAS UNDRIVABLE
NOT KNOWN
Section five should now look like the form above.
The Report
Bus Incident Report Writing
The Bus Incident Report
2
JAMES PARRY
MARY PARRY
23 STEPHENS COURT
CATERHAM
SURREY
CR3 6PT
TOM JACKSON 35 LAKES ROAD, SE25 4PJ GARDEN WALL DESTROYED
NOT KNOWN
KV04 XMG BLACK
AUDI XXXX
Tom Jackson lives at number 35 Lakes Road, SE25 4PJ. He told police that he was looking out of his bedroom window when he
THE NEARSIDE BUMPER,
BONNETcorner ARCH
saw the bus approach theSEVEVERLYway too fast. He said that the bus skidded, mounted the pavement and came to rest in his front
& WHEEL
WERE
lawn. He estimated DAMAGED AND THERE £1500 worth of damage to his garden wall. Mr Jackson said that the corner was a
that there was
WAS ALSO LARGE about
DENTS TO THE REST
this NEARSIDE. THE
known black spot atOF THEtime of year due to frequent occurrences of black ice.
VEHICLE WAS UNDRIVABLE
NOT KNOWN
Section six should now look like the form above.
Using the information above please fill out section to of property other
This section of the report is used to record damage six anythe Bus Incident
Report Worksheet.
than vehicles. The Report
Bus Incident Report Writing
The Bus Incident Report
Controller Blake from Croydon Garage attended the scene of the accident.
TOM JACKSON 35 LAKES ROAD, SE25 4PJ GARDEN WALL DESTROYED
BLAKE CONTROLLER CROYDON
Using the of theseven above now look like the form above. the Bus
Section report is used to record whether seven of
This section informationshould please fill out sectionor not a company
Incident Report Worksheet.
official attended the accident. The Report
Bus Incident Report Writing
The Bus Incident Report
The Report
Bus Incident Report Writing
The Bus Incident Report
This section of the report is used to record the details of injured persons.
The Report
Bus Incident Report Writing
The Bus Incident Report
Mabel Young was coming home from her weekly shopping trip. The bus was crowded but she managed to get a seat in the lower
saloon. Just before her stop she stood up to let a boarding passenger sit down. While she was standing she tripped over her own
shopping trolley. She tried to grab hold of the hand rails but she got her hand stuck. She twisted her left wrist in the fall and also
cut her forehead when it hit the seat in front of her. Mabel was the only person injured in the incident. Although the cut to her
forehead looked bad, Mabel appeared to be more concerned about getting home as it was her 70th birthday today and she was
expecting a visit from some of her friends. She lived at number 6 Church Road, which is in Croydon, Surrey.
The driver stopped and asked Mrs Young if she required an ambulance. She didn’t want one at first but some other passengers
convinced her that she did. The driver made a emergency call and shortly afterwards the ambulance arrived and Mabel was taken
to King’s College Hospital.
Use the information above to fill out section 8a and 8b of the Bus
Incident Report Worksheet. The Report
Bus Incident Report Writing
The Bus Incident Report
MABEL YOUNG
ONE 6 CHURCH ROAD
CROYDON
SURREY
70
FEMALE
CUT FOREHEAD
AND INJURED
HER LEFT
WRIST.
Section 8a should now look like the form above.
The Report
Bus Incident Report Writing
The Bus Incident Report
MABEL YOUNG
ONE 6 CHURCH ROAD
CROYDON
SURREY
70
FEMALE
CUT FOREHEAD
AND INJURED
HER LEFT
WRIST.
Section 8b should now look like the form above.
The Report
Bus Incident Report Writing 70
The Bus Incident Report
FEMALE
CUT FOREHEAD
AND INJURED
HER LEFT
WRIST.
This section of the report is used to record witness details.
The Report
Bus Incident Report Writing
The Bus Incident Report
The driver found two witnesses to the accident. Mr P Green who lives at 12 Vicarage Lane,
Norbury, SW16 and Mrs D Brown who lives at 106 Green Lane, Norbury, SW16. Both witnesses
were sitting on the front nearside seats in the lower saloon of the bus.
Use the information above to fill out section nine of the Bus Incident
Report Worksheet. The Report
Bus Incident Report Writing
The Bus Incident Report
MR P GREEN MRS D BROWN
12 VICARAGE LANE 106 GREEN LANE
NORBURY NORBURY
SW16 SW16
LOWER SALOON, FRONT NEARSIDE SEATS
Section nine should now look like the form above.
The Report
Bus Incident Report Writing
The Bus Incident Report
MR P GREEN MRS D BROWN
12 VICARAGE LANE 106 GREEN LANE
NORBURY NORBURY
SW16 SW16
(HOSTILE)
LOWER SALOON, FRONT NEARSIDE SEATS
This section of the report is used to record details of the police officer
attending the scene.
The Report
Bus Incident Report Writing
The Bus Incident Report
At 1904hrs on the 28th November 2007 Driver Mehmet Ramji
called the police and reported that he had been involved in an
accident. At 1917hrs Police Constable Rasher, number ZD172,
from South Norwood Police Station, (London SE25) arrived at
the scene. Driver Ramji did not make a signed statement as
he was distressed but was breath tested. No alcohol was found
in his system. He was not cautioned and no notice of
prosecution was issued. The incident number for the accident
was 53236/009.
Use the information above to fill out section ten of the Bus Incident
Report Worksheet. The Report
MR P GREEN MRS D BROWN
Bus Incident Report Writing 12 VICARAGE LANE 106 GREEN LANE
The Bus Incident Report
NORBURY
SW16
NORBURY
SW16
LOWER SALOON, FRONT NEARSIDE SEATS
SOUTH NORWOOD POLICE STATION, LONDON, SW25
RASHER ZD172 53236/009 28/11/2007 1904
Section ten should now look like the form above.
The Report
Bus Incident Report Writing MR P GREEN MRS D BROWN
12 VICARAGE LANE 106 GREEN LANE
The Bus Incident Report
NORBURY
SW16
NORBURY
SW16
LOWER SALOON, FRONT NEARSIDE SEATS
SOUTH NORWOOD POLICE STATION, LONDON, SW25
RASHER ZD172 53236/009 28/11/2007 1904
The Report
Bus Incident Report Writing
The Bus Incident Report
This section of the report is used to sketch a diagram of the accident
scene.
The Report
Bus Incident Report Writing
The Bus Incident Report
Some Tips For Completing The Sketch Correctly
The sketch can be the most important part of the Incident Report. Remember a picture tells a
1000 words.
It is also the most common feature of the Incident Report to be inadequately filled out.
Filling this section out incorrectly could lead to you giving the wrong impression of what actually
happened. In some cases you may even imply you were at fault when actually you were not.
The Report
Bus Incident Report Writing
The Bus Incident Report
N
There may be a perfectly earlier:
Take the example we saw good reason why
Streatham High Road
W E the bus is in the centre lane, such as there
CENTRAL RESERVATION
Towards Brixton
Odeon Cinema
S were parked cars occupying the nearside
Streatham lane.
The question will be asked why the bus was
in the centre lane in the first place.
Traffic
Lights If that were the case the parked cars are
According the accident and must no
relevent to to the diagram there is be
included in the diagram. not have been in
reason why the bus could
Towards Croydon
Becmead
Avenue Pendennis the nearside lane.
Road
Traffic Traffic
Lights Lights
The Report
Bus Incident Report Writing
The Bus Incident Report
Some Tips For Completing The Sketch Correctly
Plan ahead. If you rush into the sketch you are likely to make an error. Do a rough sketch on
paper first to make sure you can fit all the relevant information in the space provided.
The Report
Bus Incident Report Writing
The Bus Incident Report
Some Tips For Completing The Sketch Correctly
Use a ruler. Not using a ruler will make your sketch seem very unprofessional. Remember even
minor accidents may end up in court if the insurance companies cannot decide which party is to
blame.
The Report
Bus Incident Report Writing
The Bus Incident Report
Some Tips For Completing The Sketch Correctly
Use a pen. Pencil may seem a better option as you can easily correct a mistake. But the fact that
the sketch can be so easily altered makes using a pencil unacceptable.
Complete the sketch first. Drawing the sketch first can save a lot of time. If you do make a
mistake you can start again on a new report without having to fill out the first three pages again!
The Report
Bus Incident Report Writing
The Bus Incident Report
Some Tips For Completing The Sketch Correctly
Draw a plan of the scene. You should be drawing the scene as it would be seen from above. A bird’s eye view.
A common mistake is to draw vehicles with wheels and windows. , like this,
or
It is above vehicles just triangle rectangles.
Fromacceptable to place alook like on the diagram to indicate the ,vehicle’s direction of travel.
like this,
, like this,
The Report
Bus Incident Report Writing
The Bus Incident Report
Some Tips For Completing The Sketch Correctly
N
N
We don’t expect you to draw anything this
STREATHAM HIGH Road
Streatham High ROAD
CENTRAL RESERVATION
LANE
W
W E
E 30
detailed.
CENTRAL RESERVATION
BUS
Towards Brixton
ODEON Cinema
Odeon CINEMA
S
S
If you was drawing this accident scene, it
Streatham
STREATHAM should look something like this.
COMPANY
= TRAFFIC LIGHTS
Traffic VEHICLE
Lights
Towards Croydon
Becmead
BECKMEAD
TOWARDS CROYDON
Avenue
AVENUE PENDENNIS
Pendennis
Road
ROAD
Traffic Traffic
Lights Lights
The Report
Bus Incident Report Writing
The Bus Incident Report
Some Tips For Completing The Sketch Correctly
N
N
STREATHAM HIGH Road
Streatham High ROAD
CENTRAL RESERVATION
30 LANE
E
30
W
W E
Towards BRIXTON
CENTRAL RESERVATION
BUS
TOWARDS Brixton
ODEON Cinema
Odeon CINEMA
S
S
If you was drawing this accident scene, it
Streatham
STREATHAM should look something like this.
COMPANY
= TRAFFIC LIGHTS
Traffic VEHICLE
Lights
Towards Croydon
Becmead
BECKMEAD
TOWARDS CROYDON
Avenue
AVENUE PENDENNIS
Pendennis
Road
ROAD
Traffic Traffic
Lights Lights
The Report
Bus Incident Report Writing
The Bus Incident Report
The Report
Watch this CCTV Clip.
Clip
The Report
The Report
The Report
Replay Continue
Bus Incident Report Writing
The Bus Incident Report
Frame 8
7
6
5
4
3
2
1 Camera 1
8 Time :14
:12
:10
:08
:06
:04
:02
:00
Bus Incident Report Writing
The Bus Incident Report
Newick
Road
YB05 GXT
Clapton
Hackney,
London E5
Lower Clapton Road
Downs
Road
Use the information above to fill out section eleven of the Bus Incident
Report Worksheet.
Bus Incident Report Writing
The Bus Incident Report
YB05 GXT LV53 KMB
= TRAFFIC LIGHTS
NEWICK ROAD TOWARDS CLAPTON
COMPANY VEHICLE
LOWER CLAPTON ROAD
TOWARDS STAMFORD HILL
DOWNS ROAD
Section eleven should now look like the form above.
The Report
Bus Incident Report Writing LOWER CLAPTON ROAD
TOWARDS STAMFORD HILL The Bus Incident Report
DOWNS ROAD
YB05 GXT LV53 KMB
= TRAFFIC LIGHTS
NEWICK ROAD TOWARDS CLAPTON
COMPANY VEHICLE
LOWER CLAPTON ROAD
TOWARDS STAMFORD HILL
DOWNS ROAD
This section of the report is to write a description of what happened.
The Report
Bus Incident Report Writing
The Bus Incident Report
Some Tips For Completing The Description Correctly
Write facts, not opinions.
“The other driver was drunk” is an opinion,
“I smelt alcohol on the other driver’s breath” is a fact.
Don’t write unnecessary information on the form. Information contained elsewhere on the report often isn’t needed in the
Incident Description section.
Write down all details that may be relevant. Make sure you include what other vehicles were doing and the colour of traffic
lights etcetera.
The Report
Bus Incident Report Writing LOWER CLAPTON ROAD
TOWARDS STAMFORD HILLThe Bus Incident Report DOWNS ROAD
THIS NEEDS TO REFLECT THE ACCIDENT THAT HAS JUST
BEEN DRAWN WITH THE TAIL SWING OF THE LORRY HITTING
THE BENDY BUS – JUST AFTER THE BOX JUNCTION
Section twelve should now look like the form above.
The Report
Bus Incident Report Writing
The Bus Incident Report
Please tick the box marked ‛YES’ in section thirteen of your work sheet.
The Report
Bus Incident Report Writing
The Bus Incident Report
All reports must be signed and dated.
Please make Alan Smith and the date is 15 November,
The drivers name issure you understand the legal note below. 2010
Do not fill out this part of the report.
15/11/2010
This section thirteen should now look report is signed Bus dated.
information report fill out the thirteen of the and
Use theSectionof theabove tois wheresectionlike the form above.Incident
Report Worksheet. The Report
Bus Incident Report Writing
The Bus Incident Report
15/11/2010
Section thirteen should now look like the form above.
The Report
Bus Incident Report Writing
Accidents
Let’s look again at a CCTV clip we saw earlier.
The Report
The Report
The Report
The Report
Replay Continue
Bus Incident Report Writing
Accidents
“THE LORRY WAS NEXT TO ME WAITING FOR LIGHTS TO CHANGE TO GREEN”
“AFTER SERVING THE BUS STOP I WAS IN N/SIDE LANE”
“HE HIT MY BUS AS HE TURNED RIGHT”
These statements were made on the real Bus Incident Report report from this accident.
What could the lorry driver see in his mirrors?
Which vehicle’s driver was found blameworthy?
How could the accident have been prevented?
The Report
Bus Incident Report Writing
Accidents
Let’s look at another CCTV clip.
The Report
The Report
Replay Continue
Bus Incident Report Writing
Accidents
“I WAITED FOR THE DOORS TO CLEAR”
“THE LADY MUST HAVE LOST HER BALANCE ”
“THOSE SHOPPING TROLLEYS ARE A MENACE”
These statements were made on the real Bus Incident Report report from this accident.
Does the CCTV evidence support the drivers statements ?
What contributed to the lady’s fall?
Who was found blameworthy?
The Report
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