"Business Cards Made in Hawaii"
DELEGATE’S REPORT IAAP EDUCATION FORUM AND ANNUAL MEETING MINNEAPOLIS, MINNESOTA JULY 25-29, 2009 On Saturday evening at 5 p.m. I attended the First Timers Orientation. This was well attended and gave me a brief overview of events to come and my responsibilities as delegate. On my walk back to the hotel after the orientation, I met some fellow IAAP members from Ann Arbor, Michigan who were going to the Mall of America so I asked to tag along. Elvis was doing a benefit concert at the mall. We rode the rollercoaster and log ride (got a bit wet) and got back on the light rail to catch the fireworks at 10 p.m. Besides having fun at the mall, we compared notes about our chapter events during the past year. Throughout the week I met and made so many new friends from throughout the states, including Hawaii, Alabama, Colorado, Minnesota, North Carolina, to name a few states. I exchanged business cards every chance I got. The Annual Meeting began promptly at 8 a.m. with a 30-minute Parliamentarian Meeting. To start the Opening Business Session, flag bearers carrying a flag from each country around the world with an IAAP Chapter came up on stage when called. We were introduced to the International Board of Directors and Executive Director. Registration/Credentials Committee Report: International Officers: 12 Division Delegates: 33 Chapter Delegates: 266 Chapter Alternates 161 Chapter-at-Large Delegates: 0 Member-at-Large Delegates: 1 Affiliate Associate Delegates 1 Sub-total: 313 Number of proxies: 114 Total voting members: 427 Total registered attendees: 1080 Adoption of the annual meeting rules was carried. Adoption of the annual meeting program was carried. Committee on Nominations Report, Introduction of 2009-2010 Candidates: President: Susan K. Shamali CPS/CAP, Grand Rapids Chapter, MI Division, Great Lakes District President-Elect: Mary A. Ramsay-Drow CPS/CAP, Milwaukee Chapter, WI Dvision, Great Lakes District Vice-President: Sam W. Gill III CPS, Tri-County Chapter, MI Division, Great Lakes District Tamra L. Goodall CPS/CAP, Charleston Chapter, VA-WVA Division, SE District Secretary: Janine Riemersma CPS/CAP, Sandy Shores Chapter, Michigan Division, Great Lakes District Treasurer: Karlena Rannals CPS/CAP, Palomar Chapter, California Division, SW District Director, Canada Disrict: Sharron Buttler CPS/CAP, Ottawa Chapter, Ontario Division Director, Great Lakes District: Connie L. Switts CPS/CAP, CWCA, Dublin Chapter, Ohio Division Affiliate Representative: Jennifer Sandra Hinkson CMP, Barbados Association of Office Professionals, Barbados Retirement Trust Foundation Trustee: Kathryn Hampton CPS/CAP, Calgary Chapter, Western Canada Division, Canada District Floor Nominations: Director, Great Lakes District: Wendy Melby CPS/CAP Director, SE District Laurie Cousins CPS/CAP Virginia Boyd Shiela Coggins Retirement Trust Foundation Trustee: Linda Boulett The International President, Barbara Horton gave her address. Copies will be available on the IAAP website. The Avery Awards were announced. This award was started in 1989. There were 255 chapters that competed this year. The Sunny Isles Chapter of Nassau, Bahamas won for chapters with less than 40 members. The Memphis Chapter, Tennessee and Springfield Metro Chapter, Missouri won for chapters with 40 or more members. Kansas Division won the Division Prestige Award. Following the Opening Business Session was a brief Town Hall meeting where delegates came forward to express their concerns. They were limited to two minutes each. The Office Expo took place from 1:00 to 6:00. From 1:30 to 2:30 the Great Lakes District and Illinois Division Caucus took place. The Chapters of Excellence received their Chapter of Excellence banner from their Division President. I accepted the banner on behalf of Two Rivers Chapter. The Delegates and Alternates got to meet with the Candidates before the rest of the meeting attendees. The Evening of Welcome had the theme of “State Fair.” Each attendee received a Bogolan (or mudcloth) a traditional fabric art form handmade by artisans in Mali, West Africa. The cloth was hand-tinted using clay from the Niger River. The proceeds from the bag went to help artisans provide for their families and was sponsored by Hallmark. There were midway games and dancing to a DJ. On Monday, July 27 the voting polls opened at 8:00 and went until 9:00. Luckily I only had to vote once. I was voting for International Board members and the Great Lakes District Director. Those of the SE Chapter had three voting polls to break ties. The afternoon Business Session was called to order at 2:00 p.m. Amendment #1: Dues Increases originally failed with 199 for, 103 against. An amendment to the amendment was introduced with fill in the blanks of several numbers. Each line was voted for until passed. At the end, this amendment passed with a majority vote. The only change to the proposed wording from those suggested was in (B) Professional-merited member. It dropped by $3 to $47 and $67. Amendment #2: Dues – Processing Fee for all members passed. Amendment #3: Dues – Increase Affiliate Dues passed. Amendment #4: Dues – Eliminate working regarding procedures and change “due date” to “membership renewal” date passed. Amendment #5: Nominations & Elections – eliminate old dates to bring in line with current practice on District Director elections passed. Amendment #6: Meeting – Election of Members at Large at Annual Meeting passed. Amendment #7: Global International Bylaws Change removing “Convention” and changing to “Annual Meeting” passed. Amendment #8: New membership classification failed. Standing Rule Amendment #1: Global change removing “Convention” and changing to “Annual Meeting” passed. The votes on the amendments were cast by standing up and being counted by the pages. I thank the chapter for having instructed me on how to vote for each amendment by the input you gave me at our June regular chapter meeting. Election results were announced: President: Susan K. Shamali CPS/CAP President-Elect: President-Elect: Mary A. Ramsay-Drow CPS/CAP Vice-President: Tamra L. Goodall CPS/CAP Secretary: Janine Riemersma CPS/CAP Treasurer: Karlena Rannals CPS/CAP Director, Canada Disrict: Sharron Buttler CPS/CAP, Ottawa Chapter, Ontario Division Director, Great Lakes District: Wendy Melby CPS/CAP Affiliate Representative: Jennifer Sandra Hinkson CMP, Barbados Association of Office Professionals, Barbados Retirement Trust Foundation Trustee: Kathryn Hampton CPS/CAP, Calgary Chapter, Western Canada Division, Canada District Announcement of Future Annual Meeting Sites: 2010: Boston, MA July 18-21 2011 Montreal Quebec July 24-27 2012 Grapevine, TX July 22-25 2013 Anaheim, CA July 28-31 2014 Milwaukee, WI 2015 Louisville, KY Because there was extra time taken to pass Amendment #1 with an amendment to the amendment, the business session which was scheduled to end at 5:30 concluded at 7:00. I joined the Elgin Chapter and Illinois Division Officers for dinner. On Tuesday, July 28 our keynote speaker, Warren Evans presented, “The Future: Take It or Leave It.” His book on the same topic was available for sale at the Book Nook and he was available in the afternoon for autographs. Following his fast moving presentation, he was joined by President Barbara Horton and a few other administrative professionals for a panel discussion on Excellence in Action. From 1:00 – 3:00 I attended a workshop entitled, “Surviving Your Move to Office 2007” They covered many features of Microsoft and answered audience questions. From 3:30 – 4:30 I attended “Pathways to Power: Strategic Influence.” This was having to do with building rapport and influencing others. For dinner I joined some IAAP government workers for dinner whom I met in the process of having our pictures taken with different groups. Throughout the week I had lunch and dinner with different people so I got to meet so many friendly people. They were all impressed with the fact that our Two Rivers Chapter has maintained 142 members. I exchanged many business cards so I have a new network of IAAP friends throughout the states, including Hawaii where I grew up. The Evening of Entertainment was provided by Circque de Voila. They were sensational. Their troop consisted of a mime clown, an acrobat, a singing contortionist, and juggling strong man. There was dancing that followed. Wednesday was a full day of educational workshops. “Delegation: Your Secret Weapon,” was my first session from 8:00 – 9:00. It was excellent. The speaker outlined the nine steps of successful delegation. She said we need to delegate some tasks to give us enough time to work on our important strategic tasks called our “sizzle” items. From 9:30 – 10:30 I attended “Using the IAAP Web Community.” It is my hopes that we are able to take full advantage of what IAAP has to offer through the resources that headquarters has available to all members through utilizing the Web Community. From 11:00 – 12:00 I attended “How to Give Feedback that Changes Behavior.” The speaker said if you permit it, you promote it. She said that when you have difficult feedback to give, to have a script and practice it before giving it. She suggested a book, “Life Scripts,” which I purchased at Book Nook. For my afternoon session I attended “Outlook 2007: E-mail, Calendar and Tasks.” There were many features I haven’t been using because I didn’t know how to use them. The handouts will be valuable back in the office. The Awards Banquet started at 6:30 p.m. Marie Herman and I sat at different tables so we got to network with different people. I sat next to a member from Denver, Colorado. 2009 Award to Excellence Winners were announced. The speeches of why they were nominated were inspirational. President Elect Susan K. Shamali CPS/CAP and her husband and two daughters were introduced. Each one of them talked about how wonderful a person Susan is. Following the banquet at 9:30 p.m. there was a reception for the International Board of Directors. We had an opportunity to meet each board member up close and have pictures taken. It was quite an honor representing the Two Rivers Chapter at the Annual Meeting. I highly recommend you attend the next Educational Forum and Annual Meeting in Boston in 2010.