Info Invoice Get all your invoice information online! Practical, fast and interactive, Info Invoice is a user-friendly interface you can use to check your Fret SNCF invoices at any time, free of charge. Your correspondence with our Invoicing Department is fully secure, simplified and fast-tracked. Multiple functions to Meet your needs Info Invoice is designed to respond to all your needs and queries about your invoices. You can: • view, download and print your invoices, documentary proof and regular invoice statements • export all your invoice data into excel or csV • monitor your outstanding invoices on a daily basis • lodge claims using a pre-printed form and monitor claims processing online • print out invoice duplicates automatically. Practical EfficiEnt Information that’s easy to use Instant access to documents… Info Invoice simplifies data retrieval to monitor invoices and Invoices and documentary proof are posted online as soon as the complex processing of documentary proof. You can view, the invoice is sent out, before the paper invoice even arrives download, print and digitally archive: (depending on postal delivery times). • invoices and credits • demurrage charges deducted from standing-time invoices …and available for 12 months • consignment notes and wagon notes for invoices for national Being able to access invoices and documentary proof online and export traffic and, from 2010 onwards, consignment notes means more flexibility. The documents remain online for 12 for import traffic. months after the paper invoice has been sent. After 12 months, you can still request an invoice duplicate online. Share information with your operational staff More efficient claims processing Your accounts department wants to check all invoices for a You can access a pre-printed claim form from a direct link particular two-week period? Your logistics department wants on your invoice. Simply fill in the nature of your claim. All the to analyse all the shipments invoiced in the previous month? information needed to process the claim is retrieved instantly Info Invoice facilitates cross-checking and avoids excess and your claim is forwarded to the officer who will process it. print-outs. Paperless claim processing shortens the information cycle, provides all the information needed to examine the claim and Your staff can view invoice and documentary proof data. ensures faster handling. You simply have to give us the names of your employees authorised to view these documents. Info Invoice intEractivE and UsEr-friEndly fUlly sEcUrE Easy, instant viewing Confidentiality guarantee A multi-criteria search engine makes viewing documents To ensure the complete confidentiality of the information on easy and quickly locates the invoice or documentary proof your invoice, access to the service is protected by a confidential you are looking for. You can enter selection criteria such as login and password reserved for each user. dates, consignment note numbers, order numbers, origin or You can also opt to restrict a user’s access to certain functions destination of the shipment or type of invoice. (for example, authorising access to documentary proof only, not to invoices). Tailored, intuitive browsing The web interface makes the links between invoices, claims and credit. In a few clicks, you can see an itemised list of your Secure access correspondence with the invoicing department. For secure browsing, authentication is based on the SSL technology used for online banking, and all the data exchanged on the site via the Internet are encrypted. Fret SNCF – Communications Division – November 2009 – Photos: Dominique Larosière, Jean-Marc Fabbro and Erwan Legers (c). Info Invoice 24/7 access to the portal, free of charge. for all yoUr invoicE information visit www.fret.sncf.com: Customer Services / Info Invoice tab contact: firstname.lastname@example.org clic services hotline: - Tel: +33 1 56 99 91 99 - e-mail: email@example.com to subscribe or sign up your employees, contact your sales representative. By putting invoice documents online, Info Invoice contributes to Fret SNCF’s environmentally-aware sustainable development approach.
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