Illinois and Better Business Bureau by lrs13677


Illinois and Better Business Bureau document sample

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Contact(s):    Laura Roedel
Phone:         630-241-8812

                               Roy Spencer of Perma-Seal named
                             Chairman of the Better Business Bureau

Chicago, IL – (April 9, 2010) Roy E. Spencer, president of Perma-Seal Basement Systems, located
in Downers Grove, Ill., has been elected Chairman of the Board of the Better Business Bureau of
Chicago and Northern Illinois.

Previously, Spencer was Vice Chairman of the Better Business Bureau for four years and on the
Board of Directors for another three years.

“We are very pleased to have Roy Spencer, with his extensive understanding of business issues and
concern for ethical business operations, as the head of our Board of Directors,” said Steve J. Bernas,
president and CEO of the Better Business Bureau. “Roy has been a long-time supporter of the
BBB. Now as Chairman, his knowledge and active participation in BBB programs continue to be
an even greater benefit and example to our 7,000 current northern Illinois Accredited Businesses,
along with those wishing to apply for Accreditation.”

Spencer’s company has been an Accredited Business with the Better Business Bureau since 1985.
He is founder of Perma-Seal Basement Systems and has been its president since he started the
business in 1979.

“Early in my working career, I worked for companies where I was disappointed with their shoddy
approach to workmanship and ethics. I knew there was an opportunity for a company that could
help a customer the right way.” Spencer explained. “Both Perma-Seal and the BBB place a high
value in supporting and fostering ethical business operations. I’m excited about how my
experience can benefit the BBB and its other Accredited Businesses.”

Spencer replaces Chuck Gavzer, partner at Cataldo Family Enterprises that is a real estate
development company, who was Chairman for the past two years.

The Better Business Bureau is an unbiased non-profit organization that sets and upholds high
standards for fair and honest business behavior. Businesses that earn BBB accreditation
contractually agree and adhere to the organization’s high standards of ethical business behavior.
BBB provides objective advice, free business BBB Reliability Reports and charity BBB Wise
Giving Reports, and educational information on topics affecting marketplace trust. To further
promote trust, BBB also offers complaint and dispute resolution support for consumers and
businesses when there is difference in viewpoints. The first BBB was founded in 1912. Today, 125
BBBs serve communities across the U.S. and Canada, evaluating and monitoring nearly 4 million
local and national businesses and charities. Please visit for more information about


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