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Posted 01 16 08 Updated 02 26 08 06 16 08 07 09 20087 Proposed 2007 Standards Revisions Administr Powered By Docstoc
					                                Posted: 01/16/08; Updated: 02/26/08; 06/16/08; 07/09/20087
                                 Proposed 2007 Standards Revisions

                             Administrative Office Technology, Degree
                              Business Office Technology, Diploma

 Proposed Revi sions:
     The Admini strative Office Technology/ Busine ss Offi ce Technology Working Committee, in
     collaboration with the Admini strative Office Technology/Busi ness Office Technology State Technical
     Committee, recommends the revisions to standards stated in the attached Admini strative Office
     Technology/Busi ness Office Technology Probe Report.

     The committees have proposed name changes for the program and the specialty areas. Hereinaft er, the
     current Administrative Offic e Technology/Business Office Technology programs will be referred to in this
     document as Business Admini strative Technology, Degree; and Busi ness Administrative
     Technology, Diploma. Hereinafter, the current Business Office Specialist specialization will be referred
     to in this document as Busi ness Admini strative A ssi stant and the current Medical Office Specialist
     specialization will be referred to as Medical Administrative A ssi stant.

 Recommended Action – DTAE Staff:
     It is recommended that the proposed revisions to standards be approved as listed

 Recommended Action – VPAA Council:
   It is recommended that the proposed revisions to standards be approved as listed

 Recommended Action – Pre sidents Council:

     It is recommended that the proposed revisions to standards be approved as listed

 Recommended Action – DTAE Board:
   The proposed revisions to standards were approved as listed on April 3, 2008


 Summary of Credit Hour Changes: Admini strative Office Technology, degree Business Admini strative
 Technology, Degree
 Hours                                 Current                         Proposed              Difference
     Total Credit                         100                               95                    -5
 Recommended:
     DTAE                                                             As Proposed            As Proposed
     VPAA Council                                                         TB D
     Presidents Council                                                   TB D
     State Board                                                          TB D

 Summary of Credit Hour Changes: Busine ss Office Technology, Diploma ; Busine ss Office Specialist
 specialization Busine ss Admini strative Technology, Diploma; Busine ss Admini strative Assi stant
 specialization or Medical Administrative Assi stant specialization
 Hours                                 Current                         Proposed              Difference
     Total Credit                           71                              74-76                 +3-5
 Recommended:
     DTAE                                                              As Proposed            As Proposed
     VPAA Council                                                      As Proposed            As Proposed
     Presidents Council                                                As Proposed            As Proposed
     State Board                                                       As Proposed            As Proposed

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                                                        2007

                                       Standards Revi sion Project
                           An Industry-Dri ven Report of Standardized Programs
                                                    In
                                       Georgia Technical Colleges


                                      Administrative Office Technology
                                        Business Office Technology


                                                   Probe Report

                                                   October 2007


                           Georgia Department of Technical and Adult Education

                                                  Facilitator(s):
                                              Dr. Frances Roberson




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 Quality Improvement Initiative

 The program standards and guides materials, which form the basis for instruction in Georgia’s technical
 colleges, are developed to support industry driven needs. Faculty and local program advisory committees
 review programs, each year, to ensure the latest technology and employment needs are addres sed for the
 program.

 Through the Instructional Faculty Consortium Committee (IFCC) proc ess, programs are reviewed and, if
 needed, recommendations are made to update competencies found in the program. Given the accelerating
 changes in technology and the workplace, a major systematic updating of all standardiz ed programs in the
 technical colleges, with business and industry involvements, is needed.

 One hundred thirty-t wo businesses across the state of Georgia were surveyed to determine entry-level skills
 required of administrative assistants from a wide variety of industries. The businesses were chosen by the
 colleges so that each consortium would include businesses in their locale. Responses were received from 123
 businesses wit h a 54% return rate. The results were used as the basis for evaluation and development of the
 proposed Business Administrative Technology program by the IFCC Executive B oard and instructors. The
 IFCC Executive Board/Instructor Committee met in September 2007 to discuss and make rec ommendations,

 Currently, the Probe process is being initiated for program revisions rec ommended by the IFCC Executive
 Board/Instructor Committee and instructors from each consortia. The following sections are included in this
 Probe document:

                  a listing of the IFCC Executive Board/Instructor Committee
                  a listing of the businesses surveyed
                  recommendations made by the IFCC Executive Board/Instructor Committee

 The recommended changes/revisions made in this document apply to t he Business Administrative
 Technology program(s). The delet ed items are reflected wit h a strikethrough while new material is boldfaced.
 Course number and cours e title changes are recommended to more accurately describe the course level and
 content of the affected courses and enhance transferability.

 The appropriat e sections from the program standards are included, showing recommended revisions, and a
 revis ed curriculum sequence illustrates the impact of revisions on scheduling.


 IFCC Executive Board
 Karen Carpenter, West Georgia Technical College            Theresa Lindsey, Chattahoochee Technical College
 Sabrina Cox, East Central Tec hnical College               LeAnne Lovering, Augusta Technical College
 Sue Van Lanen, Gwinnett Technical College                  Tina Jernigan, Southeastern Technical College



 State Technical Committee: The following busine sse s were surveyed to determine the skills needed by
 employees in Georgia.
 Erlanger Medical Center, Chattanooga, TN          Jolene B. Elliott, Wayne Memorial Hospital, Jesup GA
 Wayne Memorial, Jesup, GA                                  Pat Evans, Amicalola Electric Corporation, Jasper, GA
 Three Rivers Home Health, Eastman, GA                      Elizabeth E vans, Athens Regional Medical Center,
                                                            Athens, GA
 Surgical Associates, Warner Robins, GA                     Milinda Flanders, Flanders Nurseries, Griffin, GA
 Rayonier, Jesup, GA                                        Debbie Flowers, DuroMed Industries,Jesup, GA
 Duro-Med Industries, Jesup, GA                             Lori Folsom, Tift Regional Medical Center, Tifton, GA
 Minor Bell and Neal P C, LaFay ette, GA                    Imogene Ford, Georgia Department of Labor, Augusta,
                                                            GA
 Blue Cross Blue Shield of Tennessee, Chattan ooga,         Karen Futch, Farm Bureau, Macon, GA

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 TN




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 Hutcheson Medical Center, Ft. Oglethorpe, GA               Peggy Galloway, Landis International, Inc., Valdosta,
                                                            GA
 Cherokee County Board of Education, Canton, GA             Jackye Gann, Primerica Financial Services,
                                                            Lawrenceville, GA
 Robin Abney, Tallapoosa, GA                                David Gill, Cooper Lighting, Americus, GA
 Liz Allgood, C. R. Bard, Inc,, Covington, GA               Alice Goseer-Jenkins, Dougherty County Commission,
                                                            Albany, GA
 Carla Anderson, The Jones Company, Waycross,               David Griffin, Colony Management Services, Fitzgerald,
                                                            GA
 Michael Armstrong, Dept. of Labor, Augusta, GA             Betty Gulley, Fresh Beginnings, Valdosta, GA
 Michelle Arsenault, Rot ary Corporation, Glennville,       Kathryn Halter, Randstad USA—S outhlak e, Morrow,
                                                            GA
 Randy Atkins, American Hom e Shield, LaGrange              Pam Harman, James G. Swift and Associates,
                                                            Augusta, GA
 Mysti Banner, H & H Staffing Services, Inc.,               Tracy Harper, Bank of Upson, Thomaston, GA
 Cumming, GA
 Vivian Barr, Tanner Medical Center, Carrollton, GA         Sue Hat em, Fairview Park Hospital, Dublin, GA
 Cindi Bartley, Beaulieu of America, Chatsworth, GA         Jeanette Head, Floyd Outpatient Rehabilitation, Rome,
                                                            GA
 Rhonda Bay, Public Utilities Dept., Athens, GA             E valyn Holland, Coley Farm Servic e, Ashburn, GA
 Stephanie Bennett, Zavata, Inc., Americus, GA              Laura Hollie, IME RYS, Sanders ville, GA
 Leck Boatright, Citizens Bank, Swainsboro,GA               Merita Humphrey, Rome High School, Rome, GA
 Tina Bonifacio, Commerce, Savannah, GA                     Marsha Hunt, Staffing Solutions, Columbus, GA
 Carla Boutin, State Farm Insurance, Dawsonville,           Nedra Hutter, Department of Family and Childrens
                                                            Services, Jackson, GA
 Rhonda Bray, Public Utilities Dept., Athens, GA            Celeste Johnson, Upson Rgional Medical Center,
                                                            Thomaston, GA
 Tommy Britt, West Georgia Health Systems,                  Richard Jones, Three Rivers, Eastman, GA
 LaGrange, GA
 Glenda Brown, Union County Health Department,              Emily Kight, Kight Law Firm, Dublin, GA
 Blairs ville, GA
 Tommy Brown, Bibb County Human Resourc es,                 Leigh Ann Krukowski, Quality First Transcription, Inc .,
 Macon, GA                                                  Rome, GA
 Jean Dotson Burchett, Coosa Valley Technical               Brian Lacey, Department B Transcribing, Valdosta, GA
 College, Cedar Bluff, AL
 Lynn Burt, The University of Georgia, Athens, GA           Gloria Lindsey, Thiele Koalin Company, Sanders ville,
                                                            GA
 Bill Byrd, Sumter Regional Hos pital, Americus, GA         T. J. Locke, Apollo Associates Realty, Atlanta,GA
 Andrea Callaway, Southern States, Griffin, GA              Gail Long, LaGrange Department of Labor, LaGrange,
                                                            GA
 Latrell Carter, East Georgia Regional Hos pital,           Jennifer Manzanera, Director of Human Resources,
 Statesboro, GA                                             Savannah,GA
 Rosalind Chambers, Etowah Water, Daws onville,             Romnnie Marchant, AmerisBank, Moultrie, GA
 GA
 Sandra Chastain, Cobb County Government Office,            Susan Marler, Cobb County Junvenile Court, Marietta,
 Marietta, GA                                               GA
 Cynthia Churney, City of Elbert on, Elberton, GA           Latrell Martin, Blackshear, GA
 Robert Clark, Southwire Company, Carrollton, GA            Anita Mathis, Georgia Department of Labor, Sylvester,
                                                            GA
 Ora Clark, Veterans Administration Medical Center,         Carlos Miyares, Pilgrim’s Pride, Elberton, GA
 Dublin, GA


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 Jackie Clark, Supreme Corporation, Griffin, GA              Wanda Mobley, Meadows Regional Medic al Center,
                                                             Vidalia, GA
 Demetrice Clayton, Oglethorpe Power Company,                Tom Moody, Norel Staffing Services,Martin ez, GA
 Tucker, GA
 Sue Cuzzort, Polk County Farm Bureau,                       Melanie Morales, Georgia Southern University,
 Cedartown, GA                                               Statesboro, GA
 Brian Davis, Georgia Department of Labor,                   Cathy Noland, First National Bank of Polk County,
 Thomas ville, GA                                            Rockmart, GA
 Danette Davis, Social Security Administration,              Tom Norton, Rayonier, Jesup, GA
 Swainsboro, GA
 Beverly Davis, Show Industries, Dalton, GA                  Samuel Palmer, Warner Robins, GA
 Gloria Dorsey, Savannah Chatham County Public               Fran Parler, David W.Parler, Augusta, GA
 Schools, Savannah, GA
 Joey Duncan, Clarkes ville, GA                              Angela Price, City of Albany, Albany, GA
 Chris Quick, Senior Life Insurance Company,                 Madie Queen, College Rec ruiter, Macon, GA
 Thomas ville, GA
 Joy Schunoff, Doctor’s Laboratory, Inc., Valdosta,          Jim Shitson, Sumter County Schools, Americus, GA
 GA
 Susan Seaman, Price Waterhouse Coopers,                     Laura Sims, LST Transcription, Dacula, GA
 Atlanta, GA
 Teres a Shadrix, OSI, Douglas ville, GA                     Sandra Skinner, Health Information Management,
                                                             Augusta, GA
 Marilyn Smith-Robinson, Atlanta Technical College,          Marcie Stamper, Temple-Inland Rome Lumber
 Atlanta, GA                                                 Operations, Rome, GA
 Donna Stephens, Mongomery County Bank, Ailey,               Danielle Stewart, Farmers Furniture, Dublin, GS
 GA
 Gail Story, Medical College of Georgia, Augusta,            Amanda Sutt; Rock, Paper, Scissors; Duluth, GA
 GA
 Patty Sutton, State Court of Lowndes County,                Nina M. S voren, Healy & Svoren Attorneys at Law,
 Valdosta, GA                                                Toccoa, FA
 Connie Tapley, Office Tax Commissioner,                     Linda Townley, Tax Commissioner, Dawsonville, GA
 Sanders ville, GA
 Whip M. Triplett, North Point Hospitality Group, Inc.,      Greg Tyre, Chastatee State Bank, Dawsonville, GA
 Savannah, GA
 Dawn Vigil, Alan Vigil Ford, Morrow, GA                     Alicia Vossen, ATS Staffing, Suwanee, GA
 Margie Watson, Pastoral Institute, Columbus, GA             Will Watt, Archbold Memorial Hospital, Thomas ville, GA
 Denis e Webster, Warlick, Tritt, Stebbins, and Hall,        John West, Express Impressions, Woodstock, GA
 LLP, Augusta, GA
 Alex Westberry, Floyd Medical Center, Rome, GA              Dietra Windom, Albany Technical College, Albany, GA
 Chuck Wofford, Emanuel Medical Center,                      Gerald Young, Ellijay Telephone Company, Jasper, GA
 Swainsboro, GA
 Kathy Young, City of Fitzgerald, Fitzgerald, GA


 Working Committee

 Karen Carpenter, West Georgia Technical College            LeAnne Lovering, Augusta Technical College
 Sabrina Cox, East Central Tec hnical College               Tina Jernigan, Southeastern Technical College
 Mindy Glander, North Metro Technical College               Theresa Lindsey, Chattahoochee Technical College
 Sue Van Lanen, Gwinnett Technical College                  Gina Stephens, Coosa Valley Technical College
 Theresa Lindsey, Chattahoochee Technical College           Alison Watkins, Valdosta Technical College
 Elizabeth Julian, Augusta Technical College

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                           State Board Approved Busi ness Office Technology Curriculum
                                         Current and Proposed Change s
                                                     Diploma

 Program Title: Business Office Technology Busi ness Admini strative Technology, Diploma
 Program Description:
 The B usiness Office Technology Business Admini strative Technology program is designed to prepare
 students graduat es for employment in a variety of positions in today's automated technology-dri ven offices
 workplaces. The program provides learning opportunities that introduce, develop, and reinforce academic and
 occupational knowledge, skills, and attitudes required for job acquisition, retention, and advancement.
 Additionally, the program provides opportunities to upgrade present knowledge and skills or to retrain in the
 areas of Business Office Tec hnology business administration and business technology. Graduat es of the
 program receive a Business Office Technology Business Admini strati ve Technology diploma with a specialty
 in either business office specialist Busi ness Admini strative A ssi stant legal office specialist; or medical office
 specialist Medical Administrative Assi stant.

 Core Course s
 (a) General Core Courses
                                                                                                      P.
                                                                                             D.      Lab/    Weekly
    Course
     Code                                                                        Class      Lab     O.B.I.   Contact    Credit
                               General Core Course Name                          Hours     Hours    Hours     Hours     Hours
                Business English
  ENG 111       [P] Program admission competency levels or                          5           0     0         5          5
                ENG 097 and RDG 097
                Business Communications
  ENG 112                                                                           5           0     0         5          5
                [P] BUS 101, ENG 111
                Business Math
  MAT 111                                                                           5           0     0         5          5
                [P] Program admission competency level or MA T 097
                Interpersonal Relations and Professional
  EMP 100       Development                                                         3           0     0         3          3
                [P] Provisional admission
                                           Minimum Required Hours                  18           0     0        18         18




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 (b) Occupational Courses
                                                                                                P.
                                                                                     D.        Lab/    Weekly
Course
                                                                         Class      Lab       O.B.I.   Contact     Credit
 Code
                        Occupational Course Name                         Hours     Hours      Hours     Hours      Hours
            Beginning Document Processing
            [P] Provisional admission Ability to key at least 25
BUS 101                                                                    12        98         0        10          56
            wpm or BUS 100
            [C] SCT 100
BUS 102                                                                     1         9         0        10            5
            Intermediate Document Processing [P} BUS 101

BUS 103     Advanced Document Processing [P] BUS 102, ENG                   1         9         0        10            5
            111
            Word Processing
BUS 108                                                                   4 2         6         0       10 8         75
            [P] SCT 100 BUS101

BUS 208     Office Accounting                                              54        04         0        58          56
            [P] MAT 111 Program Admission
                              OR
ACC 101     Principles of Accounting I                                     (4)       (4)       (0)       (8)          (6)
            Introduction to Microcomputers
SCT 100                                                                     1         4         0         5            3
            [P] Provisional admission
                                     Minimum Required Hours               13 9      37 22       0       50 31       30 20




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 (c) Occupational Specialization Courses—Business Office Specialist Administrative Assistant

                                                                                                 P.
                                                                                         D.     Lab/    Weekly
  Course
                                                                            Class       Lab    O.B.I.   Contact     Credit
   Code
                  Occupational Specialization Course Name                   Hours      Hours   Hours     Hours      Hours
               Database Fundamentals [P] Program admission,
BUS 105                                                                         1         4      0        5            3
               SCT 100
               Office Procedures
BUS 106                                                                       52         06      0        58           5
               [P] Program admission SCT 100 BUS 101
               Machine Transcription [P] BUS 102, ENG 111, SCT
BUS 107                                                                         1         4      0        5            3
               100

BUS 201        Advanced Word Processing [P] BUS 108, ENG 111                    1         4      0        5            3

               Presentation Fundament als Applications
BUS 261                                                                       21         64      0        5           53
               [P] BUS 101, BUS 104 SCT 100
               Spreadsheet Fundamentals Applications
BUS 202                                                                         1         4      0        5            3
               [P] MAT 111, SCT 100
               Electronic Communication Applications
BUS 160                                                                       1 2        4 6     0        8          3 5
               [P] BUS 101, SCT 100
               Business Docum ent Proofreading and Editing
BUS 148                                                                         1         4      0        5            3
               [P] BUS 101, ENG 101 or 111 or 191
               Applied Office Procedures
               [P] BUS101, BUS106, BUS108, BUS 202 [C] BUS
BUS 109                                                                       12         46      0        58          35
               208 or ACC 101, BUS 148, BUS 160, Must be in
               last quarter, may take concurrently with last quarter

XXX xxx        Specific Occupational-Guided Elective                           0+        0+     0+       12+         6 12

                                                                                         16
                                        MINIM UM REQ UI R ED HO URS            9+        30+    0+      25 51+       17 36




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                                                                                                P.
                       Busine ss Admini strative Assi stant                             D.     Lab/    Weekly
   Course
                               Elective Course s*                          Class       Lab    O.B.I.   Contact     Credit
    Code
                                                                           Hours      Hours   Hours     Hours      Hours
  BUS 100      Introduction to Keyboarding                                     1         4      0        5            3
               Database Fundamentals Applications
  BUS 105                                                                      1         4      0        5            3
               [P] Program admission, SCT 100
               Machine Transcription
  BUS 107                                                                      1         4      0        5            3
               [P] BUS 102, BUS 101, ENG 111, SCT 100
               Introduction to Business
  BUS 151                                                                      5         0      0        5            5
               [P] Program Admission
               Advanced Word Processing
  BUS 201                                                                    12         46      0        58          35
               [P] BUS 108, ENG111
               Half-Time Business Office Admini strative
               Assi stant Specialist Internship I
  BUS 204                                                                      0         0     18        0            6
               [P] Successful completion of all required program
               courses
               Business Office Specialist Administrative
               Assi stant Internship II
  BUS 224                                                                      0         0     36        0           12
               [P] Successful completion of all required program
               courses
               Advanced Electroni c Spreadsheets Applications
  BUS 260                                                                    12         46      0        58          35
               [P] ACC 106 or BUS 202

               Desktop Publishing
  BUS 161                                                                    21         64      0        05          53
               [P] SCT 100
               Electronic Mail Fundamentals Applications
  BUS 263                                                                      1         4      0        5            3
               [P] Program Admission, SCT 100



*Program Advisor may recommend other specialization-related courses




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(c) Occupational Specialization Courses—Medical Office Specialist Administrative Assistant
                                                                                                 P.
                                                                                         D.     Lab/    Weekly
   Course
                                                                            Class       Lab    O.B.I.   Contact      Credit
    Code
                   Occupational Specialization Course Name                  Hours      Hours   Hours     Hours       Hours
               Introduction to Anatomy
  AHS 100                                                                      5          0      0        5             5
               [P] Program Admission
                                                      or
               Anatomy and Physiology
  AHS 101                                                                     (5)        (0)    (0)       (5)          (5)
               [P] Program Admission
                                                              or
               Anatomy and Terminology
  BUS 212                                                                     (5)        (0)    (0)       (5)          (5)
               [P] BUS 211 Program Admission
               Medical Terminology
  BUS 211                                                                     32          2      0        54           53
               [P] Program Admission
                                                              or
               Medical Terminology for Health Science
  AHS 109                                                                     (3)        (0)    (0)       (3)          (3)
               [P] Provisional Admission for allied health sciences
               Human Diseases
  MAS 112      [P] AHS101, AHS109                                              5          0      0        5             5
               (School may sub stitute AHS100 or BUS 212 for AHS 101
               prerequisite; BUS 211 can sub stitute for AHS 109)
  BUS 213      Medical Document Processing                                     1          6      3        10            5
               Medical Administrati ve Office Procedures
  BUS 216      [P] BUS 101, BUS 102, BUS 212,AHS 100 or AHS                   53         42     03        58          3 5
               101 or BUS 212, AHS 109 or BUS 211, SCT 100
               Medical Offic e Billing/Coding/Insurance
  BUS 226      [P] AHS 100 or AHS 101 or BUS 212, BUS 211 or                  53         02     03        58            5
               AHS 109, BUS 101, BUS 211, BUS 212, ENG 111
  XXX xxx      Specific Occupational-Guided Elective                           0+        0+     0+       12+          0 12
                                                                            26
                                        MINIM UM REQ UI R ED HO URS         18+          4+     3 6     30 41+       25 35




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                                                                                                   P.
                           Medical Administrative Assi stant                               D.     Lab/    Weekly
   Course
                                  Elective Course s*                          Class       Lab    O.B.I.   Contact     Credit
    Code
                                                                              Hours      Hours   Hours     Hours      Hours
               Medical Document Processing/ Transcription
  BUS 213      [P] BUS 101, ENG 111, BUS 211 or AHS 109,                          1         6      3        10           5
               BUS102, AHS 100 or AHS 101 or BUS 212
               Advanced Medical Transcription II Docum ent
  BUS 214      Processing                                                         1        46     03       5 10         35
               [P] BUS212, BUS 213
               Half-Time Medic al Office Specialist Administrative
               Assi stant Internship I
  BUS 205                                                                         0         0     18        0            6
               [P] Successful completion of all required program
               courses
               Medical Offic e Specialist Administrative Assi stant
               Internship II
  BUS 215      [P] Successful completion of all program                           0         0      36       0           12
               courses May be in last quarter, may take
               concurrently with last quarter coursework
  BUS 100      Introduction to Keyboarding                                        1         4      0        5            3
               Database Fundamentals Applications
  BUS 105                                                                         1         4      0        5            3
               [P] Program admission, SCT 100
               Machine Transcription
  BUS 107                                                                         1         4      0        5            3
               [P] BUS 102, BUS 101, ENG 111, SCT 100
               Advanced Word Processing
  BUS 201                                                                       12         46      0        58          35
               [P] BUS 108, ENG111
               Desktop Publishing I
  BUS 161                                                                       21         64      0        5           53
               [P] BUS 101, BUS 104, SCT 100

               Advanced Electroni c Spreadsheets Applications
  BUS 260                                                                       12         46      0        58          35
               [P] BUS 202 or ACC 106

               Presentation Fundament als Applications
  BUS 261                                                                         1         4      0        0            3
               [P] SCT 100

               Electronic Mail Fundamentals Applications
  BUS 263                                                                         1         4      0        5            3
               [P] Program Admission, SCT 100



 *Program Advisor may recommend other approved specialization-related courses
 d) Program Final Exit Point
    Business Administrative Technology, Diploma

 e) Credits Required for Graduation: 71 74-76




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                                                  Curriculum Model
                                              Suggested Course Sequence

 The standard curriculums for Business Administrative Technology, diploma program are set up on the quarter
 system. A suggested sequence for the programs is given below with area of specialization. Technical colleges
 may implement the program by using the sequenc es listed below or by using a locally developed sequence
 designed to reflect course prerequisites and/or corequisites which may extend the program beyond four
 quarters.
 Suggested Sequence
 Business Admini strative Technology diploma, Busi ness Office Admini strative Assi stant Specialization

 First Quarter
                                                                                   D               P/
     Course                                                          Class        Lab           Lab/OBI   Contact     Credit
      Code                 Occupational Course Title                 Hours       Hours           Hours     Hours      Hours
    ENG 111      Business English                                       5           0             0          5          5
    SCT 100      Introduction to Microcomputers                         1           4             0          5          3
    MAT 111      Business Math                                          5           0             0          5          5
                 Interpersonal Relations and Professional
   EMP 100                                                              3           0             0          3          3
                 Development
    XXX.xxx      Specific Occupational -Guided Elective                 0+         0+             0+        3+           3
                                   Minimum Required Hours:             14+         4+             0+       21+          19

 Second Quarter
                                                                                    D              P/
     Course                                                          Class         Lab          Lab/OBI   Contact    Credit
      Code                 Occupational Course Title                 Hours        Hours          Hours     Hours     Hours
    BUS 108      Word Processing                                        2            6            0         8           5
    ENG 112      Business Communications                                5            0            0         5           5
    BUS 261      Presentation Applications                              1            4            0         5           3
    BUS 106      Office Procedures                                      2            6            0         8           5
                                   Minimum Required Hours:             10           16            0         26         18


 Third Quarter
                                                                                   D               P/
     Course                                                          Class        Lab           Lab/OBI   Contact    Credit
      Code                 Occupational Course Title                 Hours       Hours           Hours     Hours     Hours
    BUS 101      Document Processing                                    2           8             0         10          6
    BUS 208      Office Accounting                                      4           4             0          8          6
                                                              or
    ACC 101      Principles of Accounting I                            (4)         (4)                      (8)        (6)
                                                                                                  (0)
    BUS 202      Spreadsheet Applications                               1           4             0          5          3
    XXX.xxx      Specific Occupational -Guided Elective                0+          0+             0+        3+          3

                                   Minimum Required Hours:             7+          16+            0+       26+         18


 Fourth Quarter
                                                                                   D               P/
     Course                                                          Class        Lab           Lab/OBI   Contact     Credit
      Code                 Occupational Course Title                 Hours       Hours           Hours     Hours      Hours
   BUS 109       Applied Office Procedures                              2           6             0          8          5
                 Business Document Proofreading and
   BUS 148                                                              1           4             0          5          3
                 Editing

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   BUS 160       Electronic Communications Applications                 2           6             0          8          5

   XXX xxx       Specific Occupational Guided Electives                0+          0+             0+        6+          6

                   Minimum Required Hours:                             5+          16+            0+       27+          19


 Suggested Sequence
 (c) Busine ss Admini strative Technology, Medical Office Admini strative Assi stant Specialization

 First Quarter
                                                                                   D               P/
     Course                                                          Class        Lab           Lab/OBI   Contact    Credit
      Code                 Occupational Course Title                 Hours       Hours           Hours     Hours     Hours
    ENG 111      Business English                                       5           0             0          5          5
    SCT 100      Introduction to Microcomputers                         1           4             0          5          3
    MAT 111 Business Math                                               5           0             0          5          5
            Interpersonal Relations and Personal
    EMP 100                                                             3           0             0          3          3
            Development
    XXX xxx      Specific Occupational -Guided Elective                0+          0+             0+        3+          3
                                   Minimum Required Hours:            14+          4+             0+       21+         19

 Second Quarter
                                                                                   D               P/
     Course                                                          Class        Lab           Lab/OBI   Contact    Credit
      Code                 Occupational Course Title                 Hours       Hours           Hours     Hours     Hours
    AHS100       Introduction to Anatomy                                5           0             0          5          5
                                                             OR
    AHS 101      Anatomy and Physiology                                (5)         (0)            (0)       (5)        (5)
                                                             OR
    BUS 212      Anatomy and Terminology                               (5)         (0)            (0)       (5)        (5)
    BUS 108      Word Processing                                        2           6              0         8          5
    ENG 112      Business Communications                                5           0              0         5          5
    BUS 211      Medical Terminology                                    2           2              0         4          3
                              or
    AHS 109      Medical Terminology                                   (3)         (0)            (0)       (3)        (3)
                                   Minimum Required Hours:            14+          6+              0       21+         18


 Third Quarter

                                                                                   D               P/
     Course                                                          Class        Lab           Lab/OBI   Contact    Credit
      Code                 Occupational Course Title                 Hours       Hours           Hours     Hours     Hours
    BUS 101      Document Processing                                    2           8             0         10          6
    MAS 112      Human Diseases                                         5           0             0          5          5
    BUS 208      Office Accounting                                      4           4             0          8          6
                                                              or
    ACC 101      Principles of Accounting                              (4)         (4)            (0)       (8)        (6)
    XXX xxx      Specific Occupational -Guided Elective                0+          0+             0+        3+          3

                                   Minimum Required Hours:            11+          12+            0+       26+         20




ProbeTemplate.081105.Dot                                                                                            Page 15 of 51
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 Fourth Quarter
                                                                                     D              P/
     Course                                                            Class        Lab          Lab/OBI    Contact          Credit
      Code                  Occupational Course Title                  Hours       Hours          Hours      Hours           Hours
    BUS 216      Medical Administrative Procedures                       3           2             3           8                5
    BUS 226      Medical Offic e Billing/Coding/Insurance                3           2             3           8                5
                 Business Document Proofreading and                      1           4             0           5                3
   BUS 148
                 Editing
    XXX xxx      Specific Occupational -Guided Elective                  0+          0+            0+         6+                6
                                     Minimum Required Hours:             7+          8+            6+        27+               19


(c) Occupational Specialization Course s for Legal Office Specialist Specialization
                                                                          D.      P. Lab/                      Weekly               Credit
  Course s                  Occupational Course                Class
                                                                         Lab       O.B.I.                      Contact              Hours
    Code                (Legal Office Specialization)          Hours
                                                                        Hours     Hours                         Hours
              Beginning Document Processing
  BUS 101                                                         1       9           0                                 10              5
              [P] Provisional admission
              Intermediate Document Processing
  BUS 102                                                         1       9          0                                  10              5
              [P] BUS 101
              Advanced Document Processing
  BUS 103                                                         1       9           0                                 10              5
              [P] BUS 102, ENG 111
              Office Procedures
  BUS 106     [P] Program admission                               5       0           0                                 5               5
              [P/C] BUS 101
              Word Processing
  BUS 108                                                         4       6           0                                 10              7
              [P] SCT 100 and/or BUS 101
              Legal Terminology
  BUS 158                                                         3       0          0                                  3               3
              [P] Provisional admission
              Legal Office Procedures I
  BUS 217                                                         4       6          0                                  10              7
              [P] BUS 102, BUS 158, ENG 112
              Legal Office Procedures II
  BUS 218                                                         4       6          0                                  10              7
              [P] BUS 217, ENG 112
              Legal Document Processing/ Transcription
  BUS 227                                                         1       4          0                                  5               3
              [P] BUS 102, BUS 108, BUS 217, ENG 112
              Introduction to Microcomputers
  SCT 100                                                         1       4           0                                 5               3
              [P] Provisional admission
  XXX xxx     Electives (Specialization Specific)                 +       +          +                                  +               3




Suggested Sequenc e for Legal Office Specialization

First Quarter
                                                                                       D             P/
  Course                                                                Class         Lab         Lab/OBI    Contact            Credit
   Code                    Occupational Course Title                    Hours        Hours         Hours      Hours             Hours
   BUS
              Beginning Document Processing                                  1           9              0          10               5
   101
   BUS
              Office Procedures                                              5           0              0          5                5
   106
   ENG        Business Communications                                        5           0              0          5                5

ProbeTemplate.081105.Dot                                                                                                    Page 16 of 51
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                                                                                       D            P/
  Course                                                                Class         Lab        Lab/OBI   Contact       Credit
   Code                    Occupational Course Title                    Hours        Hours        Hours     Hours        Hours
   112
   SCT
             Introduction to Microcomputers                                1           4           0          5             3
   100
                                        Minimum Required Hours:           12           13          0         25            18


Second Quarter
                                                                                       D            P/
  Course                                                                Class         Lab        Lab/OBI   Contact       Credit
   Code                    Occupational Course Title                    Hours        Hours        Hours     Hours        Hours
             Intermediate Document Processing                              1           9                     10             5
   BUS                                                                                             0
   102
   BUS       Word Processing                                               4           6                     10             7
                                                                                                   0
   108
   ENG       Business Communications                                       5           0                      5             5
                                                                                                   0
   112
                                      Minimum Required Hours:             10           15          0         25             1

Third Quarter
                                                                                       D            P/
  Course                                                                Class         Lab        Lab/OBI   Contact       Credit
   Code                    Occupational Course Title                    Hours        Hours        Hours     Hours        Hours
             Advanced Document Processing                                  1           9                     10             5
   BUS                                                                                             0
   103
   BUS       Legal Terminology                                             3           0                      3             3
                                                                                                   0
   158
   BUS       Legal Document Processing/ Transcription                      1           4                      5             3
                                                                                                   0
   227
   MAT       Business Math                                                 5           0                      5             5
                                                                                                   0
   111
                                        Minimum Required Hours:
                                                                          10           13          0         23            16




Fourth Quarter
                                                                                       D            P/
  Course                                                                Class         Lab        Lab/OBI   Contact       Credit
   Code                    Occupational Course Title                    Hours        Hours        Hours     Hours        Hours
             Legal Office Procedures I                                     4           6                     10             7
   BUS                                                                                             0
   217
   BUS       Legal Office Procedures II                                    4           6                     10             7
                                                                                                   0
   218
             Interpersonal Relations and Professional
   EMP       Development                                                   3           0           0          3             3
   100
 XXX.xxx     Electives (Specialization Specific)                           +            +          +          +             3
                                        Minimum Required Hours:           11           12          0         23            20


ProbeTemplate.081105.Dot                                                                                             Page 17 of 51
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       State Board Approved Admini strative Office Technology Business Admini strative Technology
                                                Curriculum
                                          Current and Proposed Change s
                                                Associate Degree

 Program Title: Administrative Office Technology Business Admini strative Technology, Associate Degree


 Program Description:
 The Administrative Office Technology Busi ness Administrative Technology program is designed to
 prepare students graduates for employment in a variety of positions in today’s technology-driven workplaces
 administrative and business fields.      The Administrative Office Technology Business Admini strative
 Technology program provides learning opportunities, which introduce, develop, and reinforce academic and
 occupational knowledge, skills, and attitudes required for job acquisition, ret ention, and advancement. The
 program emphasizes the use of the keyboard and applications software to include word processing,
 spreadsheet, presentation, and database applications software. email, and Int ernet. Students are al so
 introduced to accounting fundamental s, electroni c communications, internet research, and electronic
 file management. database and spreadsheet fundamentals The program includes instruction in effective
 communication skills and technology innovations for the office. Additionally, the program provides
 opportunities to upgrade present knowledge and skills or to retrain in the area of administrative office
 technology. Graduates of the program receive an A dministrative Office Technology, Associate of Applied
 Technology degree a Business Admini strative Technology, Associ ate of Applied Science degree.




(a) General Core Course s
                                                                                     D/           P/
   Course                                                             Class         Lab        Lab/OBI   Contact       Credit
    Code                   General Core Course Title                  Hours        Hours        Hours     Hours        Hours
                Composition and Rhetoric
  ENG 191       [P] Program admission competency        level or          5            0          0         5             5
                ENG 098
  ENG 193       Literature and Composition                                5            0           0        5             5
                [P] ENG 191 w/ C or better
                               or
  HUM 191       Introduction to Humanities                                (5)         (0)          (0)      (5)           (5)
                [P] ENG 191 w/ C or better
                Fundamentals of Speech
  SPC 191       [P] Program admission competency        level or          5            0           0        5             5
                ENG 098
  ECO 191       Principles of Economics                                   5            0           0        5             5
                [P] Program admission
                              OR
  ECO 192       Microeconomics                                            (5)         (0)          (0)      (5)           (5)
                [P] Program admission
                              OR
  ECO 193       Macroec onomics                                           (5)         (0)          (0)      (5)           (5)
                [P] Program admission
  PSY 191       Introduction to Psychology                                5            0           0        5             5
                [P] Program admission
  MAT 191       College Algebra                                           5            0           0        5             5
                [P] Program admission competency        level
                               or
  MAT 196       Cont emporary Mathematics                                 (5)         (0)          (0)      (5)           (5)
                [P] Program admission competency        level
                                                                          30                                30            30
                                  Minimum Hours Required                              0           0
                                                                          25                                25            25

ProbeTemplate.081105.Dot                                                                                           Page 18 of 51
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(b) Occupational Course s
                                                                                     D            P/
   Course                                                             Class         Lab        Lab/OBI   Contact       Credit
    Code                   Occupational Course Title                  Hours        Hours        Hours     Hours        Hours
                Introduction to Microcomputers
 SCT 100                                                                 1           4            0         5             3
                [P] Provisional admission
                Principles of Accounting I
 ACC 101                                                                 4           4           0          8             6
                [P] Provisional admission
                Principles of Accounting II
 ACC 102                                                                 4           4            0         8             6
                [P] ACC 101
                Beginning Document Processing
                [P] Provisional admission Ability to key at
 BUS 101                                                                12          98           0         10            56
                least 25 wpm or BUS 100 [C] SCT 100,
                BUS108
                Intermediate Document Processing [P] BUS
 BUS 102                                                                 1           9           0         10             5
                101
                Advanced Documents Processing [P} BUS
 BUS 103                                                                 1           9           0         10             5
                102, ENG 101
                Database Fundamentals Applications
 BUS 105                                                                 1           4           0          5             3
                [P] Program admission, SCT 100
                Office Procedures
 BUS 106        [P] Program admission SCT 100 [C] BUS                   52          06           0         58             5
                101
                Machine Transcription [P] BUS 102,E NG
 BUS 107                                                                 1           4           0          5             3
                191, SCT 100
                Word Processing
 BUS 108                                                                4 2          6           0        10 8           75
                [P] SCT 100 BUS101
                Applied Office Procedures
                [P] BUS 101, BUS 106, BUS 108, BUS 202
 BUS 109                                                                12          46           0         58            35
                [C] BUS 208 or ACC 101, BUS 148, BUS
                160
                Electronic Communication Applications
 BUS 160                                                                1 2         4 6          0          8           3 5
                [P] BUS 101, SCT 100
                Advanced Word Processing
 BUS 201                                                                12          46           0         58            35
                [P] BUS 108, ENG111
                Spreadsheet Fundamentals Applications
 BUS 202                                                                 1           4           0          5             3
                [P] MAT 111, SCT 100
 BUS 203        Office Management [P] BUS 106                            5           0           0          5             5
                                                       OR
 MKT101         Principles of Management                                 5           0           0          0             5
 MKT 103        Business Law [P] Provisional Admission                   5           0           0          0             5
                Presentation Fundament als Applications
 BUS 261                                                                 1           4           0          0             3
                 [P] SCT 100
                Business Docum ent Proofreading and
 BUS 148        Editing                                                  1           4           0          5             3
                [P] BUS 101, ENG 101 or 111 or 191
 XXX xxx        Specific Occupational-Guided Elective                   0+           0+          0+       12+           6 12
                                                                          24          69                    88
                                  Minimum Hours Required                                          0                       70
                                                                          25          66                    98




ProbeTemplate.081105.Dot                                                                                           Page 19 of 51
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                   Busine ss Admini strative Technology
                            Associates Degree                                                 P. Lab/   Weekly
    Course
                             Elective Course s*                    Class       D. Lab          O.B.I.   Contact       Credit
     Code
                                                                   Hours       Hours          Hours      Hours        Hours
                 Principles of Management
  MSD 100                                                             5            0            0         5              5
                 [P] Provisional Admission
                 Business Ethics
  MSD 113                                                             5            0            0         5              5
                 [P] Provisional Admission
                 Team Project
  MSD 210                                                             5            0            0         5              5
                 [P] Program Admission
                 HTML Fundamentals
  CIS 2201                                                            2            3            0         5              3
                 [P] Provisional Admission
                 Advanced Electroni c Spreadsheets
  BUS 260                                                            12          46             0         58            35
                 Applications [P] ACC 106 or BUS 202
                 Half-Time Business Office Admini strative
                 Assi stant Specialist Internship
  BUS 204                                                             0            0            18        0              6
                 [P] Successful completion of all required
                 program courses
                 Business Office Specialist
                 Administrative Assi stant Internship
  BUS 224                                                             0            0            36        0             12
                 [P] Successful completion of all required
                 program courses
  BUS 100        Introduction to Keyboarding                          1            4            0         5              3
                 Machine Transcription
  BUS 107        [P] BUS 102, BUS 101, ENG 111, SCT                   1            4            0         5              3
                 100
                 Introduction to Business [P] Program
  BUS 151                                                             5            0            0         5              5
                 Admission
                 Desktop Publishing I
  BUS 161                                                            21          64             0         5             53
                 [P] BUS 101, BUS 104 SCT
                 Electronic Mail Fundamentals
  BUS 263        Applications                                         1            4            0         5              3
                 [P] Program Admission, SCT 100
*Program Advisor may recommend other approved specialization-related courses
 d) Program Final Exit Point
    Business Administrative Technology, degree

 e) Credits Required for Graduation: 100 95




ProbeTemplate.081105.Dot                                                                                          Page 20 of 51
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                                                 Curriculum Model
                                             Suggested Course Sequence

The standard curriculums for Business Administrative Technology, degree program are set up on t he quarter
system. A suggested sequence for the programs is given below with area of specialization. Technical colleges
may implement the program by using the s equences listed below or by using a locally developed s equence
designed to reflect course prerequisites and/or corequisites.
First Quarter

                                                                                                P. Lab/   Weekly
Course                                                               Class       D. Lab                                 Credit
                              Course Name                                                         OBI     Contact
Code                                                                 Hours       Hours                                  Hours
                                                                                                Hours      Hours

              Composition and Rhetoric
ENG 191                                                                 5            0            0         5              5

MAT 191       College Algebra                                           5            0            0         5              5
 SCT 100      Introduction to Microcomputers                            1            4            0          5              3
                                                          Total        11            4            0         15             13
Second Quarter

                                                                                                P. Lab/   Weekly
Course                                                               Class       D. Lab                                 Credit
                              Course Name                                                         OBI     Contact
Code                                                                 Hours       Hours                                  Hours
                                                                                                Hours      Hours
 BUS 108        Word Processing                                         2            6             0         8             5
ENG 193         Literature and Composition and                          5             0            0            5           5

                                                              or
HUM 191         Introduction to Humanities                             (5)          (0)           (0)       (5)            (5)
BUS 261         Presentation Applications                               1           4              0        5               3
XXX xxx         Specific Occupational-Guided Elective                  0+          0+             0+       3+              3+
                                                     Total             8+          10+            0+       21+            16+




ProbeTemplate.081105.Dot                                                                                            Page 21 of 51
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Third Quarter

                                                                                          P. Lab/   Weekly
Course                                                         Class        D. Lab                                Credit
                             Course Name                                                   OBI      Contact
Code                                                           Hours        Hours                                 Hours
                                                                                          Hours      Hours
                 Document Processing
BUS 101                                                           2             8              0      10             6
BUS 201          Advanced Word Processing                         2             6              0      8              5
BUS 202          Spreadsheet Applications                         1             4              0      5              3
                 Specific Occupational -Guided
XXX xxx                                                          0+            0+              0+     3+             3
                 Elective
                                                    Total        5+           18+              0+    26+            17


Fourth Quarter

                                                                                          P. Lab/   Weekly
Course                                                         Class        D. Lab                                Credit
                             Course Name                                                   OBI      Contact
Code                                                           Hours        Hours                                 Hours
                                                                                          Hours      Hours
BUS 106          Office Procedures                                2             6              0      8              5
BUS 105          Database Applications                            1             4              0      5              3
                 Fundamentals of Speech
SPC 191          [P] Program admission competency                  5            0              0      5              5
                 level or ENG 098
                 Business Document Proofreading and
BUS 148          Editing [P] BUS 101, ENG 101 or 111               1           4               0      5              3
                 or 191
                                                Total             9            14              0      23            16
Fifth Quarter

                                                                                          P. Lab/   Weekly
Course                                                         Class        D. Lab                                Credit
                             Course Name                                                   OBI      Contact
Code                                                           Hours        Hours                                 Hours
                                                                                          Hours      Hours
  ACC 101        Principles of Accounting I                        4            4              0      8              6
  PSY 191        Introduction to Psychology                        5            0              0      5              5
                 Electronic Communications
  BUS 160                                                          2            6              0      8              5
                 Applications
                                                     Total        11           10              0      21            16




ProbeTemplate.081105.Dot                                                                                      Page 22 of 51
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Sixth Quarter
                                                                                         P. Lab/        Weekly
Course                                                        Class        D. Lab                                     Credit
                            Course Name                                                   OBI           Contact
Code                                                          Hours        Hours                                      Hours
                                                                                         Hours           Hours
  ACC 102        Principles of Accounting II                     4             4              0            8               6
  BUS 109        Applied Office Procedures                       2             6              0            8               5
                 Specific Occupational -Guided
  XXX xxx                                                       0+            0+              0+          6+               6
                 Electives
                                                   Total        6+           10+              0+          22+           17



Proposed course changes in the Business Admini strative Technology

 BUS 100 – Introduction to Keyboarding


 Course De scription
 This course introduces the touch system of keyboarding placing emphasis on correct techniques. Topics
 include: computer hardware, computer software, file management, learning the alphabetic keyboard, the
 numeric keyboard and keypad, building speed and accuracy, and proofreading. Students attain a minimum of
 25 GWAM (gross words a minute) on 3-minute timings with no more than 3 errors.

 Competencies Areas                                                                                         Hours
 Computer hardware                                                                                 Class               1
 Computer software                                                                                 D.Lab               4
 File management                                                                                   P.Lab/O.B.I.        0
 Learning the alphabetic keyboard                                                                  Credit              3
 Learning the numeric keypad and symbols
 Building speed and accuracy
 Building proofreading skills


 BUS 101 - Beginning Document Proce ssi ng


 Course De scription
 Introduces the touch system of keyboarding placing emphasis on correct techniques, mastery of the keyboard,
 and basic business documents. Students attain a minimum typing speed of 25 words per minut e with a
 maximum of 3 errors on a 3 minute timed keyboarding test. Topics include: learning the keyboard, building
 speed and accuracy, formatting basic business documents, language arts, and proofreading. Laboratory
 practice parallels class instruction. Reinforces the touch system of keyboarding, placing emphasi s on
 correct techniques wi th adequate speed and accuracy and producing properly formatted business
 documents. Topics include: Reinforcing correct keyboarding technique, building speed and accuracy,
 formatting business documents, language arts, proofreading, and work area managem ent.

 Competencies Areas                                                                                         Hours
 Learning the keyboard Reinforcing Correct Keyboarding Technique                                   Class              12
 Building Speed and Accuracy                                                                       D.Lab              98
 Formatting Basic Business Documents                                                               P.Lab/O.B.I.        0
 Language Arts                                                                                     Credit             56
 Proofreading
 Work Area Management
 Prerequisite: Provisional admission The ability to key at least 25 wpm or BUS                    100
 Corequi site:   SCT 100



ProbeTemplate.081105.Dot                                                                                          Page 23 of 51
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BUS 102 – Intermediate Document Processing

Course De scription:
Continue s the development of keyboarding speed and accuracy with further mastery of correct
keyboarding techniques. Students attain a minimum typing speed of 40 words per minute with a
maximum of 5 errors on a 5 minute timed keyboarding test. Topics include: building speed and accuracy,
formatting and producing busi ness documents, language arts, and proofreading. Laborato ry practice
parallels class instruction.


 Competencies Areas                                                                                   Hours
 Building Speed and Accuracy                                                                 Class             1
 Formatting and Producing B usiness Documents                                                D.Lab             9
 Language Arts                                                                               P.Lab/O.B.I.      0
 Proofreading                                                                                Credit            5
 Prerequisite: BUS 101


BUS 103 – Advanced Document Proce ssing

Course Description:

Continue s the development of keyboarding speed and accuracy with mastery of complex document
production. Students attain a minimum typing speed of 50 words per minute with a maximum of 5 errors
on a 5 minute timed keyboarding test. Topics include: building speed and accuracy, integrated
projects/applications, deci sion making, language arts, and proofreading. Laboratory practice parallels
class instruction.


 Competencies Areas                                                                                   Hours
 Building Speed and Accuracy                                                                 Class             1
 Integrated Projects/Applications                                                            D.Lab            98
 Decision Making                                                                             P.Lab/O.B.I.      0
 Language Arts                                                                               Credit            5
 Proofreading
 Prerequisite: BUS 102, ENG 111

BUS 105 - Database Fundamentals Applications


Course De scription
Emphasizes use of database management soft ware packages to access, manipulat e, and create file data.
Topics include: database concepts data entry structuring databases, data access entering data, data
manipulation, organizing data, database creation, and file documentation managing databases.


 Competencies Areas                                                                                   Hours
 Database Concepts                                                                           Class             1
 Data Entry Structuring Databases                                                            D.Lab             4
 Data Access Entering Data                                                                   P.Lab/O.B.I.      0
 Data Manipulation Organizing Data                                                           Credit            3
 Database Creation
 File Documentation Managing Datab ases
 Prerequisite: Program admission, SCT 100


 B US 106 – Office Procedures


ProbeTemplate.081105.Dot                                                                                  Page 24 of 51
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 Course De scription
 Emphasizes essential skills required for the business office. Topics include: office protocol, time management,
 telecommunications and telephone techniques, office equipment, office workplace mail, references, records
 management, travel/meeting arrangements, electroni c mail, and workplace documents.

 Competencies Areas                                                                                   Hours
 Office Protoc ol                                                                            Class            52
 Time Management                                                                             D.Lab            06
 Telecommunications and Telephone Techniques                                                 P.Lab/O.B.I.      0
 Office Equipment                                                                            Credit            5
 Office Mail Workplace Mail
 Referenc es
 Records Management
 Travel and Meeting Arrangements
 Electronic Mail
 Workplace Documents
 Prerequisite: Program admission SCT 100
 Corequi site:

B US 107 – Machine Transcripti on


Course De scription
Emphasizes transcribing mailable d ocuments from dictation using a word processor word processing software.
Topics include: equipment and supplies maintenance and usage, work area management, transcription
techniques, productivity and accuracy, proofreading, and language arts skills.

 Competencies Areas                                                                                   Hours
 Equipment and Supplies Maintenance and Usage                                                Class             1
 Work Area Management                                                                        D.Lab             4
 Formatting/Producing Documents                                                              P.Lab/O.B.I.      0
 Proofreading Language/Arts Skills                                                           Credit            3
 Prerequisite: BUS 102, BUS 101, ENG 111, SCT 100


 BUS 108 – Word Proce ssi ng


 Course De scription
 Emphasizes an intensive use of word processing software to create and revise business documents. Topics
 include: creating, organizing, and formatting content; collaborating on documents; formatting and managing
 documents. Course will cover skills in the Microsoft Offic e Word Specialist certificate.

 Competencies Areas                                                                                   Hours
 Creating, Organizing, and Formatting Content                                                Class          4 2
 Collaborating on Documents                                                                  D.Lab            6
 Formatting and Managing Documents                                                           P.Lab/O.B.I.     0
                                                                                             Credit         75
 Prerequisite:     SCT 100


  BUS 109 – Applied Office Procedures

 Course De scription



ProbeTemplate.081105.Dot                                                                                  Page 25 of 51
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 This course focuses on applying knowledge and skills learned in all prior courses taken in the program. Topics
 include: applied word/information processing skills communications skills, applied telecommunications skills,
 applied records management skills, public relations skills, use of office equipment, procurement of office
 equipment/supplies, and integrated programs/applications. Serves as a capstone course. which provides
 students with the opportunity to apply skills acquired in other coursework.

 Competencies Areas                                                                                    Hours
 Applied Word/Information Processing Skills                                                   Class            12
 Applied Communications Skills                                                                D.Lab            46
 Applied Telecommunications Skills                                                            P.Lab/O.B.I.      0
 Applied Records Management Skills                                                            Credit           35
 Public Relations Skills
 Use of Office Equipment
 Procurement of Office Equipment/ Supplies
 Integrated programs/applications
 Prerequisite: BUS 101, BUS 105, BUS 106, BUS 108, BUS 202, BUS 204
 Corequi site:    BUS 208 or ACC 101, BUS 148, BUS 160

 BUS 110 – Speedwriting I


 Course De scription
 Introduces the theory of speedwriting. Topics include: speedwriting theory, brief forms, phrasing, spelling,
 punctuation, reading speedwriting, dictation techniques, and transcription techniques. Students develop the
 ability to take dictation of familiar material at no less than 40 words per minute for a minimum of 2 minutes and
 transcribe that material in no more than 20 minutes.

 Competencies Areas                                                                                    Hours
 Speedwriting Theory                                                                          Class             3
 Brief Forms                                                                                  D.Lab             6
 Phrasing                                                                                     P.Lab/O.B.I.      0
 Spelling                                                                                     Credit            6
 Punctuation
 Reading Speedwriting
 Dictation Techniques
 Transcription Techniques
 Prerequisite: Program admission


 BUS 111 – Microsoft Office Applications


 Course De scription
 Provides basic instruction on use of Microsoft Office application programs of Word, Excel, and Access. Topics
 include: basic Microsoft Word, basic Microsoft Excel, and basic Microsoft Access.


 Competencies Areas                                                                                    Hours
 Basic Microsoft Word                                                                         Class             1
 Basic Microsoft Excel                                                                        D.Lab             4
 Basic Microsoft Access                                                                       P.Lab/O.B.I.      0
                                                                                              Credit            3
 Prerequisite:     None
 Corequi site:     None


 BUS 112 – Basic Desktop Publishing

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 Course De scription
 Provides basic instruction on desktop publishing software to create common documents such as
 brochures, reports, and other office documents. Topics include: basic desktop publishing concepts,
 operation of desktop publishing software, layout of documents, graphic design fundamentals, and
 applications

 Competencies Areas                                                                                    Hours
 Basic Desktop Publishing Concepts                                                            Class             1
 Operation of Desktop Publishing Software                                                     D.Lab             4
 Operation of Desktop Publishing Software                                                     P.Lab/O.B.I.      0
 Layout of Documents                                                                          Credit            3
 Graphic Design Fundamentals
 Applications
 Prerequisite: None
 Corequi site:


 BUS 120 – Advanced Document Proce ssing Speed and Accuracy Keying


 Course De scription
 Continue s the development of keyboarding speed and accuracy with mastery of complex document
 production. Students attain a minimum typing speed of 50 words per minute with a maximum of 5
 errors on a 5 minute timed keyboarding test. Topics include: building speed and accuracy, integrated
 projects/applications, deci sion making, language arts, and proofreading. Laboratory practice parallels
 class instruction. Further develops speed and accuracy through analysi s of keying and prescribed
 practice drill s. Students must improve their speed and accuracy by at least 10% and/or key at least 45
 wpm by the end of the course. Topics include: building speed and accuracy and straight -copy
 proofreading.




 Competencies Areas                                                                                    Hours
 Building Speed and Accuracy                                                                  Class             1
 Integrated Projects/Applications Building accuracy                                           D.Lab            92
 Decision Making                                                                              P.Lab/O.B.I.      0
 Language Arts                                                                                Credit           52
 Proofreading
 Prerequisite: BUS 102, ENG 111 BUS 100 or BUS 101


 BUS 141 Insurance and Busine ss Environment


 Course De scription
 This course provides insight into the Life and Health Insuranc e Industry, describes the organization companies
 and the corporat e environment. This course consists of the following modules: life ling l eaning, life and health
 insurance overview, business process operations, succeeding in the corporate environment, introduction to
 medical terminology, and int roduction to medic al coding.

 Competencies Areas                                                                                   Hours
 Life Long Leaning                                                                            Class             5
 Life and Health Insurance Overview                                                           D.Lab             0
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 Business Process Operations                                                                  P.Lab/O.B.I.          0
 Succeeding in the Corporate Environment                                                      Credit                5
 Introduction to Medical Terminology
 Introduction to Medical Coding
 Prerequisite: None
 Corequi site:


 BUS 142 Information Proce ssing


 Course Description
 This course teaches the basic computer skills required to prepare for leaning more proprietary systems common
 to the Life and Health Insurance Industry. These systems are used to improve customer service relationships.
 This course consists of the following modules: introduction to computers, introduction to windows, keyboarding,
 and data ent ry.

 Competencies Areas                                                                                     Hours
 Introduction to Computers                                                                    Class                 2
 Introductions to Windows                                                                     D.Lab                 4
 Keyboarding                                                                                  P.Lab/O.B.I.          0
 Data Entry                                                                                   Credit                4
 Prerequisite:    None
 Corequisite:



BUS 143 Busine ss Software Applications


Course De scription
These modules teaches participants how to us Microsoft Business Applications such as word, outlook and
excel. Topics include introduction to Microsoft Word, introduction to Microsoft Outlook, and introduction to
Microsoft Excel.

 Competencies Areas                                                                                    Hours
 Introduction to Microsoft Word                                                               Class             2
 Introduction to Microsoft Outlook                                                            D.Lab             0
 Introduction to Microsoft Excel                                                              P.Lab/O.B.I.      0
                                                                                              Credit            2
 Prerequisite:     None
 Corequi site:



 BUS 144 Busine ss Interaction Skills

 Course De scription
 These modules This course equips participants with the tool s to communicat e and interact more effectively in
 person, in writing and on the telephone with b oth internal and external customers. Participants also learn how to
 work in teams to create a collaborative environment for accomplishing goals. This course consist of the
 following: language of business, communication skills, working with information, business writing, team and
 collaborative skills, and resolving interpersonal conflict.

 Competencies Areas                                                                                    Hours
 Language Of Business                                                                         Class                 4
 Communication Skills                                                                         D.Lab                 0
 Working With Information                                                                     P.Lab/O.B.I.          0

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 Business Writing                                                                             Credit                4
 Team And Collaborative Skills
 Resolving Int erpersonal Conflict
 Prerequisite: None

 BUS 145 Managing Customer Relationships

 Course De scription

 This course introduces the basic customer service skills required to successfully interact with both
 internal and external customers. Topics include: quality service orientation, telephone service skills,
 customer interaction skills (level I), and customer interaction skills (level II)

 Competencies Areas                                                                                    Hours
 Quality Service Orientation                                                                  Class            3
 Telephone Service Skills                                                                     D.Lab            0
 Customer Interaction Skills (Level I)                                                        P.Lab/O.B.I.     0
 Customer Interaction Skills (Level II)                                                       Credit           3
 Prerequisite: None
 Corequi site:


 BUS 146 – Personal Effectivene ss

 Course De scription
 This course focuses on the skills needed to be effective in the corporate environment. The participants learn the
 importance of effectively managing time, stress and change as they relate to work behavior and quality of work.
 Topics include: time management, stress management, interview skills /job development, resume writing, and
 managing change.

 Competencies Areas                                                                                    Hours
 Time Management                                                                              Class            25
 Stress Management                                                                            D.Lab             0
 Interview Skills/Job Developm ent                                                            P.Lab/O.B.I.      0
 Resume Writing                                                                               Credit           25
 Managing Change
 Prerequisite: None


 BUS 148 – Docum ent Proofreading and Editing


 Course De scription
 Empha sizes proper proofreading and editing as applied to business documents. Topics include:
 applying proofreading techniques and proofreader marks with business documents; proper content,
 clarity, and concisene ss in busine ss documents; and busine ss document formatting.

 Competencies Areas                                                                                    Hours
  Applying Proofreading Techniques and Proofreader Mark s wi th Business                      Class                 1
  Docum ents
 Proper Content, Clari ty, and Conci seness in Business Documents                             D.Lab                 4
 Business Docum ent Form atting                                                               P.Lab/O.B.I.          0
                                                                                              Credit                3
 Prerequisite:     BUS 101, ENG 111 or E NG 101 or ENG 191

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 BUS 150 – Legal Office Applications


 Course De scription
 Teaches the student to prepare common legal documents and transfer legal information from one doc ument to
 another. Topics include: legal correspondence; real estate and property transfer; litigation; probate; partnerships
 and corporations; and citations and briefs.


 Competencies Areas                                                                                    Hours
 Legal Correspondence                                                                         Class                1
 Personal Property                                                                            D.Lab                4
 Corporate Property                                                                           P.Lab/O.B.I.         0
 Citations and Briefs                                                                         Credit               3
 Prerequisite:
 Corequi site:


 BUS 151 Introduction To Busine ss – Introduction to Business


 Course De scription
 Introduces organization and management concepts of the bus iness world and in the office environment.
 Topics include business in a global econom y, organization starting and organizing a business, enterprise
 management, marketing management strategies and financial management.

 Competencies Areas                                                                                    Hours
 Business Organization Business in a Global Economy                                           Class            5
 Enterprise Management Starting and Organizing a Business                                     D.Lab            0
 Marketing Management Enterpri se Management                                                  P.Lab/O.B.I.     0
  Financial Management Marketing Strategies                                                   Credit           5
 Financial Management
 Prerequisite: Program admission


 BUS 154 – Production Typewriting


 Course De scription
 Continues the development of keyboarding speed and accuracy with furt her mastery of typewriting techniques.
 Students attain a minimum typing speed of sixty words per minut e with a maximum of five errors on a five
 minute timed typewriting test. Topics include: development of keyboarding speed and accuracy, complex
 formats and styles, proofreading, and tabulations from rough drafts.

 Competencies Areas                                                                                    Hours
 Advanced Keyboarding Skills                                                                  Class                0
 Complex Formats and Styles                                                                   D.Lab                4
 Proofreading                                                                                 P.Lab/O.B.I.         0
 Tabulations                                                                                  Credit               2
 Prerequisite: Unavailable
 Corequi site: Unavailable

 BUS 155 – Word Proce ssi ng II


 Course De scription



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 Builds on experience gained in introductory courses to address additional and advanced word proc essing
 features. Current software utilized in industry will be selected. Topics include: merge features; headers, footers,
 and pagination; mailing labels; stored data use, sorting, and selection with data base; columnar text and
 graphics; format revision; and default setting changes.

 Competencies Areas                                                                                    Hours
 Merge Features                                                                               Class             1
 Headers, Footers, Foot notes, and Pagination                                                 D.Lab             4
 Mailing Labels                                                                               P.Lab/O.B.I.      0
 Stored Data Use, Sorting, and Selection with Data Base                                       Credit            3
 Columnar Text and Graphics
 Format Revision
 Default Setting Changes
 Note to CPS : Please see highlighted items.
 Prerequisite: Unavailable
 Corequi site:    Unavailable



BUS 156 – Word Proce ssi ng III


Course De scription
Provides a challenge to the advanced user in the area of decision making. A new software package (not taught
in previous courses) will provide in-depth training in a variety of advanced applications. Topics include: merge
features; headers, footers, footnotes, and pagination; mailing labels; stored data use, sorting, and selection with
data base; columnar text and graphics; format revision; default setting changes; printer definitions installation;
directory use; and printer applications using fonts and graphics.

 Competencies Areas                                                                                    Hours
 Merge Features                                                                               Class             1
 Headers, Footers, Foot notes, and Pagination                                                 D.Lab             4
 Mailing Labels                                                                               P.Lab/O.B.I.      0
 Stored Data Use, Sorting, and Selection with Data Base                                       Credit            3
 Columnar Text and Graphics
 Format Revision
 Default Setting Changes
 Printer Definitions Installation
 Directory Use
 Printer Applications Using Fonts and Graphics
 Note to CPS : Please see highlighted items.

 Prerequisite:     Unavailable
 Corequi site:     Unavailable


 BUS 158 – Legal Terminology


 Course De scription
 Introduces the elements of legal terminology. Emphasis is placed on building familiarity with legal words that
 apply to the court system, contracts, family law, real estate, litigation, wills/probate, bankruptcy, and ge neral
 legal terms. Introduces the spelling, pronunciation, and definition of basi c legal term s. The course
 broadly covers general law term s as well as speci alized legal terminology. Emphasi s i s pl aced on
 building familiarity with legal words that apply to the court system, contracts, family law, real estate,
 litigation, wills/probate, bankruptcy, and general legal term s. Topics include: word origins, word
 building, abbreviations and symbol s, correct spelling, pronunciation, and meanings of terminology
 related to the court system, contracts, family law, real estate, litigation, wills/probate, and bankruptcy.

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 Competencies Areas                                                                                    Hours
 Word Origins                                                                                 Class            35
 Word Building                                                                                D.Lab             0
 Abbreviations and Symbols                                                                    P.Lab/O.B.I.      0
 Correct spelling, pronunciation, and meanings of legal terminology related to the            Credit           35
 court system, contracts, family law, real estate, litigation, wills/probate, and
 bankruptcy
 Prerequisite: Provisional admission
 Corequi site:


 BUS 159 – Office Simulation


 Course De scription
 Provides an opportunity for further development and practice of information and office technology skills. Topics
 include: accuracy and skills improvement, interpersonal skills application, information gathering and problem
 solving.

 Competencies Areas                                                                                    Hours
 Accuracy and Skills Improvement                                                              Class             0
 Interpersonal Skills Application                                                             D.Lab             0
 Information Gathering and Problem Solving                                                    P.Lab/O.B.I.      9
                                                                                              Credit            3
                    Note to CPS : Please see highlighted items.


 Prerequisite:     Successful completion of quarters 1 through 3 in the Information and Office Technology
                   Program
 Corequi site:




 BUS 160 – Electronic Communications Applications


 Course De scription
 Serves as a capstone cours e whic h provides students with the opportunity to acquire skills using electronic
 communications. Topics include: electronic mail, the Internet, Worldwide Web, Gopher servers, and graphic
 presentation soft ware. Provides an overvi ew of electronic communi cations as used in an office setting.
 Topics include: email fundamental s and management, using the Internet, system user security, and
 wireless/mobile computing and emerging technologies.

 Competencies Areas                                                                                    Hours
 Electronic Mail Email Fundamental s and Management                                           Class             2
 Using the Internet                                                                           D.Lab             6
 System User Security                                                                         P.Lab/O.B.I.      0
 Wireless/Mobile Computing and Emerging Technologies                                          Credit            5
 Worldwide Web
 Gopher S ervers
 Graphic Presentation Software
 Prerequisite: BUS 101, SCT 100


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 BUS 161 – Desktop Publishing I Desktop Publishing


 Course De scription
 Emphasizes intensive use of desktop publishing (DTP) software to create publishing publications such as
 letterheads, resumes, fliers, posters, broc hures, reports, newsletters, and business cards. Topics include:
 desktop publishing concerts, DTP concepts, operation of DTP software, electronics publication page layout,
 basic graphic design, and practical applications.

 Competencies Areas                                                                                    Hours
 Desktop Publishing Concepts                                                                  Class              21
 Operation of DTP Software                                                                    D.Lab              64
 Electronics Publication Page Layout                                                          P.Lab/O.B.I.        0
 Basic Graphic Design                                                                         Credit             53
 Practical Applications
 Prerequisite: BUS 101, BUS 104 SCT 100


 BUS 162 – Desktop Publishing II


 Course De scription
 Emphasizes intensive use of desktop publishing software to create publishing such as advertisements,
 proposals, manuals, catalogues, and news papers. Topics include: Advanced layout and design, style sheets
 and templates, advanced graphic design, printing capabilities, and practical applications.

 Competencies Areas                                                                                    Hours
 Advanced Layout and Design                                                                   Class                  2
 Style Sheets and Templates                                                                   D.Lab                  6
 Advanced Graphic Design                                                                      P.Lab/O.B.I.           0
 Printing Capabilities                                                                        Credit                 5
 Practical Applications                                                                                              2
 Prerequisite: BUS 101, BUS 104, BUS 161
 Corequi site:




 BUS 163 – Telephone Training

 Course De scription:


 Familiarizes the student with the proper use of current telephone technology to include: equipment,
 techniques, and attributes. Topics include: telephone equipment use, telephone techniques, and telephone
 voice.

 Competencies Areas                                                                                   Hours
 Telephone Equipment Use                                                                     Class               1
 Telephone Techniques                                                                        D.Lab               4
 Telephone Voice                                                                             P.Lab/O.B.I.        0
                                                                                             Credit              3
 Prerequisite:     None


 BUS 164 – Introduction to Busine ss Culture

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  Course De scription
 Develops Prepares the individual’s skills and attitudes necessary to function effectively bot h professionally
 and interpersonally in the workplace. Topics include: health and wellness; exercise; stress, time, and money
 management; work ethics; wardrobe on the job; workplace communications; and business entertainment,
 travel, and int ernational culture.


 Competencies Areas                                                                                    Hours
 Healt h and Wellness                                                                         Class               5
 Exercise                                                                                     D.Lab               0
 Stress, Time, and Money Management                                                           P.Lab/O.B.I.        0
 Work Ethics                                                                                  Credit              5
 Wardrobe on the Job
 Workplace Communications
 Business Entertainment, Travel, and International Culture

 Prerequisite:     BUS 101, BUS 104 SCT 100

 BUS 165 – Customer Service Fundamentals

 Course De scription
 This course emphasizes the importance of customer service throughout all businesses. Topics include:
 customer service challenges and problem sol ving; strategies for successful customer service; effective
 communication and dealing with difficul t customers; empowerment, motivation, and leadership;
 customer retention and sati sfaction measurement; and excellence in custom er service. importance of
 customer service,; external and internal customers,; cost of poor customer service, challenges of customer
 service, ethics in customer service, problem solving with creativity, strategy and planning, empowerment,
 effective communication, dealing with diffic ult customers, motivation and leadership, customer retention and
 measurement of satisfaction.


  Competencies Areas                                                                                   Hours
  Customer service challenges/problem solving                                                 Class                3
  Strategy for successful customer service                                                    D.Lab                2
  Effective communication/difficult customers                                                 P.Lab/O.B.I.         0
  Empowerment, motivation, and leadership                                                     Credit               4
  Customer ret ention and satisfaction meas urement
  Excellence in Customer Service
  Prerequisite: SCT 100 None
  Corequi site:    ENG 111

 BUS 167 - Computer Graphics and De sign


 Course De scription
 Introduces how to design and transmit electronic communications, how to create photographic document, insert
 animation and sound to comput er-generated charts, graphs, and diagrams.

 Competencies Areas                                                                                     Hours
 How to design and transmit communic ations                                                    Class                  4
 How to create graphics on-line                                                                D.Lab                  2
 How to add animation/sound to computer generat ed documents                                   P.Lab/O.B.I.           0
                                                                                               Credit                 5
 Prerequisite:     SCT 100 and BUS 101
 Corequi site:

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 BUS 201 – Advanced Word Proce ssing


 Course De scription
 Course provides instruction in advanced word processing. Topics include: advanced features of formatting and
 organizing content, advanced features of collaborating on doc uments and customizing Microsoft Word word
 processing software. Course will cover skills in the Microsoft Office Word Expert certificat e.

 Competencies Areas                                                                                   Hours
 Advanced Features of Formatting and Organizing Content                                      Class          1 2
 Advanced Features of Formatting Documents                                                   D.Lab          46
 Advanced Features of Collaborating on Documents                                             P.Lab/O.B.I.    0
 Customizing Microsoft Word                                                                  Credit         35
 Prerequisite: BUS 108
 Corequi site:

 BUS 202 – Spreadsheet Fundamentals Applications


 Course De scription
 Provides instruction in the use of electronic spreadsheet soft ware in business applications. Students become
 proficient in creating and modifying spreadsheets in a business environment and in printing files that meet
 business standards. Topics include: spreadsheet creation concepts, data entry and modifi cation, entry
 modification, computation using functions analyzing data, charts and graphs, formatting data and content,
 and managing workbook s and printing.

 Competencies Areas                                                                                   Hours
 Spreadsheet Creation Concepts                                                               Class             1
 Data Entry and Modification                                                                 D.Lab             4
 Entry Modific ation                                                                         P.Lab/O.B.I.      0
 Computation Using Functions Analyzing Data                                                  Credit            3
 Charts and Graphs
 Printing Form atting Data and Content
 Managing Workbooks
 Prerequisite: Program admission, MAT 111, SCT 100
 Corequi site:


 BUS 203 – Office Management


 Course De scription
 Provide students with an overview of office management concepts, styles, and skills. Topics include:
 Management styles, leadership traits, ergonomics/workflow, communication channels, business ethics,
 supervisory techniques, and job performance evaluation techniques.


 Competencies Areas                                                                                   Hours
 Management Styles                                                                           Class                5
 Leadership Traits                                                                           D.Lab                0
 Ergonomics/Workflow                                                                         P.Lab/O.B.I.         0
 Communication Channels                                                                      Credit               5
 Business Ethics
 Supervisor Techniques
 E valuation Techniques
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 Prerequisite:     PSY 191, BUS 106


 BUS 204 – Half-Time Business Office Specialist Admini strative Assi stant Internship I


 Course De scription
 Provides student work experience in a professional environment. Topics include: application of classr oom
 knowledge and skills, work environment functions, and listening/ following directions. Students will be under the
 supervision of the Business and Office Admini strative Technology program faculty and/or persons designated
 to coordinate work experience arrangements.


 Competencies Areas                                                                                      Hours
 Application of Classroom Knowledge and Skills                                                  Class               0
 Work Environment Functions                                                                     D.Lab               0
 Listening/Following Directions                                                                 P.Lab/O.B.I.       18
                                                                                                Credit              6
 Prerequisite:     Successful completion of all required coursework



 BUS 205 -- Half-Time Medical Administrative A ssi stant Offic e Specialist Internship I


 Course De scription
 Provides student work experience in a medical office environment. Topics include: application of
 classroom knowledge and skills, work environment functions, and listening/following directions.
 Students will be under the supervision of the Business Administrative and Office Technology program
 faculty and/or persons designated to coordinate work experience arrangements.

 Competencies Areas                                                                                      Hours
 Application of Classroom Knowledge and Skills                                                  Class               0
 Work Environment Functions                                                                     D.Lab               0
 Listening/Following Directions                                                                 P.Lab/O.B.I.       18
                                                                                                Credit              6
 Prerequisite:     Successful completion of all required coursework
 Corequi site:


 BUS 206 - Half-Time Legal Office Specialist Internship


 Course De scription
 Provides student work experience in a legal office environ ment. Topics include: applicat ion of classroom knowledge and
 skills, wo rk environ ment functions, and listening/following directions. Students will be under the supervision of the
 Business and Office Technology program faculty and/or persons designated to coordinate work experience arrangements.

 Competencies Areas                                                                                      Hours
 Application of Classroom Knowledge and Skills                                                  Class               0
 Work Environment Functions                                                                     D.Lab               0
 Listening/Following Directions                                                                 P.Lab/O.B.I.       18
                                                                                                Credit              6
 Prerequisite:     Successful completion of all required coursework
 Corequi site:




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 BUS 208 – Office Accounting


 Course De scription
 Introduces fundamental concepts of accounting. Topics include: accounting equation, debits, credits,
 journalizing, posting and proving ledger, accounts receivable, accounts payable, cash control, and payroll.
 Both manual and computerized concepts are taught.


 Competencies Areas                                                                                   Hours
 Accounting Equation                                                                         Class            54
 Debits                                                                                      D.Lab            04
 Credits                                                                                     P.Lab/O.B.I.      0
 Journalizing                                                                                Credit           56
 Posting and P roving Ledger
 Accounts Receivable
 Accounts Payable
 Cash Control
 Payroll
 Prerequisite: MAT 111 Program admi ssion



 BUS 211 - Medical Terminology


 Course De scription
 Introduces the basic spelling and pronunciation of medical terms, and the use of these terms as they relate to
 anatomy, treatment, surgery, and drugs. Topics include: word analysis, word elements, spelling, pronunciation,
 and semantics.

 Competencies Areas                                                                                   Hours
 Word Analysis                                                                               Class            32
 Word Elements                                                                               D.Lab             2
 Spelling                                                                                    P.Lab/O.B.I.
 Pronunciation                                                                               Credit           43
 Semantics
 Prerequisite: Program admission
 Corequi site:

 BUS 212 – Anatomy and Medical Terminology for the Medical Administrative A ssi stant


 Course De scription
 Introduces the structure and function of the human body including medical terminology. Topics include covered
 include information which will provide the medical office assi stant with the knowledge needed to
 communicate with office staff, physicians, and patients and to assi st in completion of medical reports
 generated in the medical office. Topics include: body structures, body functions, and medical terminology.


 Competencies Areas                                                                                   Hours
 Body Structures                                                                             Class             5
 Body Functions                                                                              D.Lab             0
 Medical Terminology                                                                         P.Lab/O.B.I.      0
                                                                                             Credit            5
 Prerequisite:     BUS 211
 Corequi site:

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 BUS 213 –Medical Document Proce ssi ng/Transcription


 Course De scription
 Provides experience in medical machine transcription working with the most frequently used medical reports.
 Topics include: equipment and supplies maintenance and us age, work area management, spelling, definitions,
 punctuation, processing/transcription speed and accuracy, resource utilization, and pronunciation.

 Competencies Areas                                                                                   Hours
 Equipment and Supplies Maintenance and Usage                                                Class             1
 Work Area Management                                                                        D.Lab             6
 Spelling                                                                                    P.Lab/O.B.I.      3
 Definitions                                                                                 Credit            5
 Punctuation
 Processing/ Transcription Speed and Accuracy
 Resource Utilization
 Pronunciation
 Prerequisite: BUS 102, BUS 211 or AHS 109, BUS 101,, ENG 111
 Corequi site:

 BUS 214 – Advanced Medical Document Processing/Transcription II


 Course De scription
 Continues the development of speed and accuracy in the transcription of medical reports with emphasi s on a
 variety of medi cal specialization. Topics include: equipment and supplies maintenance and us age, work
 area management, spelling, definitions, punctuation, proc essing/transcription speed and accuracy, resource
 utilization, pronunciation, and medic al transcription work ethics.

 Competencies Areas                                                               Hours
 Equipment and Supplies Maintenance and Usage                            Class                                 1
 Work Area Management                                                    D.Lab                                46
 Spelling                                                                P.Lab/O.B.I.                         03
 Definitions                                                             Credit                               35
 Punctuation
 Processing/Transcription Typing Speed and Accuracy
 Resource Utilization
 Pronunciation
 Medical Transcription Work Ethics
 Prerequisite: BUS 212, BUS 101, ENG 111, AHS 100 or AHS 101, AHS 109, BUS 213


 BUS 215 --Medical Office Specialist Administrative Assi stant Internship II


 Course De scription
 Provides student work experience in an off-campus medical environment. Topics include: application of
 classroom knowledge and skills, work environment functions, and listening/following directions. Students will be
 under the supervision of the Business and Office Technology program faculty and/or persons designat ed to
 coordinate work experience arrangements.

 Competencies Areas                                                                                   Hours
 Application of Classroom Knowledge and Skills                                               Class             0
 Work Environment Functions                                                                  D.Lab             0
 Listening/Following Directions                                                              P.Lab/O.B.I.     36
                                                                                             Credit           12

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 Prerequisite:     Must be in last quart er; may take concurrently with last quarter coursework


 BUS 216 –Medical Admini strative Procedure s Medical Office Skills 1


 Course De scription
 Emphasizes essential skills required for the medic al office. Introduces the knowledge and skill s of
 procedures for billing purposes. Introduces the basi c concept of medical administrative assi sting and
 its relationship to the other health fields. Emphasizes m edical ethics, legal aspects of medicine, and
 the medical admini strative assi stant's role as an agent of the physician. Provides the student with
 knowledge and the essential s of professional behavior.

 Topics include: introduction to medical admini strative assi sting, medical law, ethics and bioethics, patient
 relations/human relations, physi cian-pati ent-assi stant relationship, medical office in litigation, medical
 records management, scheduling appointments, pegboard or computerized accounting, health insurance,
 transcription of medical documents, and billing/collection.


 Competencies Areas                                                               Hours
 Introduction to:                                                        Class          54                       3
 Medical Administrative Assisting                                        D.Lab          02                       2
 Medical Law and Ethics                                                  P.Lab/O.B.I.   03                       3
 Patient Relations/Human Relations/Communications                        Credit         56                       5
 Scheduling Appointments
 Medical Records Management
 Health Insurance
 Billing/Collection
 Medical Transcription Skills
 Work Area Management
 Resource Utilization
 Office Equipment
 Prerequisite: BUS 102, BUS 212 BUS 101, AHS 100 or AHS 101, AHS 109, SCT 100
 Corequi site:


 BUS 217 – Legal Office Administrative Procedure s I


 Course De scription
 Emphasizes essential skills required for the legal office. Introduces office procedures practiced by the legal
 secretary. Topics include: legal terminology, preparation of legal documents and correspondence, ethics, and
 legal office procedures task s. Specific topics covered include legal office duties, the courts and court
 documents, litigation, criminals, wills, probate, real estate, corporations, family law, and noncourt documents.



 Competencies Areas                                                                                     Hours
 Legal Terminology                                                                             Class            42
 Preparation of Legal Documents and Correspondence                                             D.Lab             6
 Ethics                                                                                        P.Lab/O.B.I.      0
 General Office Proc edures Legal Offi ce Task s                                               Credit           75
 Prerequisite: BUS 102, BUS 158, ENG 112
 Corequi site:   BUS 101

 BUS 218 – Legal Procedures II


 Course De scription

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 A continuation of office procedures practiced by the legal secretary. Topics include: legal terminology,
 transcription, preparation of legal documents and correspondenc e, client and financial records maintenance,
 ethics, and legal office procedures. Specific topics covered include legal office proc edures, the courts and court
 documents, litigation, criminals, family law, wills, probate, real estate, corporations, and noncourt documents.

 Competencies Areas                                                                                      Hours
 Legal Terminology                                                                              Class                 4
 Transcription                                                                                  D.Lab                 6
 Preparation of Legal Documents and Correspondence                                              P.Lab/O.B.I.          0
 Client and Financial Records Maintenance                                                       Credit                7
 Ethics
 Legal Office Procedures
 Prerequisite: BUS 217, ENG 112
 Corequi site:




 BUS 219 - Legal Office Specialist Internship


 Course De scription
 Provides student work experience in an off-campus legal environ ment. Topics include: application of classroom
 knowledge and skills, work environ ment functions, and listening/following direct ions. Students will be under the
 supervision of the Business and Office Technology program faculty and/or persons designated to coordinate work
 experience arrangements.

 Competencies Areas                                                                                Hours
 Application of Classroom Knowledge and Skills                                            Class                        0
 Work Environment Functions                                                               D.Lab                        0
 Listening/Following Directions                                                           P.Lab/O.B.I.                36
                                                                                          Credit                      12
 Prerequisite:     Must be in last quart er; may take concurrently with last quarter coursework
 Corequi site:

 BUS 222 – Shorthand III


 Course De scription
 Strengthens the student's understanding and further development of shorthand principles. Topics include:
 vocabulary, spelling, punctuation, proper letter placement, reading shorthand, dictat ion techniques, and
 transcription techniques. Students develop the ability to take new material at no less than 70 words per minute
 for a minimum of 3 minutes and transcribe that material in 20 minut es.

 Competencies Areas                                                                                      Hours
 Vocabulary                                                                                     Class                 3
 Spelling                                                                                       D.Lab                 6
 Punctuation                                                                                    P.Lab/O.B.I.          0
 Proper Letter Placement                                                                        Credit                6
 Reading Shorthand
 Dictation Techniques
 Transcription Techniques
 Prerequisite: BUS 205
 Corequi site:

 BUS 223 - Speedwriting III



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 Course De scription
 Strengthens the student's understanding and further development of speedwriting principles. Topics include:
 vocabulary, spelling, punctuation, proper letter placement, reading speedwriting, dictation techniques, and
 transcription techniques. Students develop the ability to take new material at no less than 70 words per minute
 for a minimum of 3 minutes and transcribe that material in 20 minut es.

 Competencies Areas                                                                                      Hours
 Vocabulary                                                                                     Class               3
 Spelling                                                                                       D.Lab               6
 Punctuation                                                                                    P.Lab/O.B.I.        0
 Proper Letter Placement                                                                        Credit              6
 Reading Speedwriting
 Dictation Techniques
 Transcription Techniques
 Prerequisite: BUS 206
 Corequi site:


 BUS 224 – Busine ss Office Specialist Administrative A ssi stant Internship


 Course De scription
 Provides student work experience in an off-campus business office. Topics include: application of classroom knowledge
 and skills, work environment functions, and listening/following directions. Students will be under the supervision of the
 Business and Office Administrative Technology program faculty and/or persons designated to coordinate work experience
 arrangements.


 Competencies Areas                                                                                Hours
 Application of Classroom Knowledge and Skills                                            Class                      0
 Work Environ ment Functions                                                              D.Lab                      0
 Listening/Following Directions                                                           P.Lab/O.B.I.              36
                                                                                          Credit                    12
 Prerequisite:     Must be in last quart er; may take concurrently with last quarter coursework
 Corequi site:


 BUS 225 – Office Simulation


 Course De scription
 Provides realistic patterns of office activities in a simulat ed office environment. Topics include: applic ation of
 classroom knowledge and skills, work environment functions, and listening/following directions.


 Competencies Areas                                                                             Hours
 Application of Classroom Knowledge and Skills                                        Class              0
 Work Environment Functions                                                           D.Lab              0
 Listening/Following Directions                                                       P.Lab/O.B.I.      24
                                                                                      Credit             8
 Prerequisite:     Successful completion of all required coursework in a Business and Office Technology
                   specialization area.
 Corequi site:




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 BUS 226 – Medical Office Billing/Coding/Insurance


 Course De scription
 Empha sizes e ssential skill s required for the typical medical office. Provides an introduction to medical
 coding skills and applications of internal coding standards for billing of health care services . Provides the
 knowledge and skills to apply coding or procedures ; for billing purposes. medical coding skill s; and
 applications of procedures and international coding standards for billing purpose s of health care
 servi ces. Provides the knowledge and skills to apply coding of procedures for billing purposes. obt ain
 reimbursement in the medical office as it relates to health ins urance.


 Competencies Areas                                                               Hours
 Career Role and Responsibilities                                        Class           53
 International Classification of Diseases                                D.Lab           02
 Code Books Format                                                       P.Lab/O.B.I.    03
 Guidelines and Conventions                                              Credit            5
 Healt h Insurance Billing and Coding
 Managed Care
 Prerequisite: BUS 101, BUS 211, BUS 212, ENG 111 AHS 100 or AHS 101 or AHS 109 or BUS 211

 BUS 227 – Legal Document Proce ssing/Transcription


 Course De scription
 Provides experience in legal machine transcription working with the most frequently used legal reports. Topics
 include: equipment and supplies maintenance and usage, work station management, spelling, definitions ,
 punctuation, processing/transcription speed and accuracy, resource utilization, and pronunciation.

 Competencies Areas                                                                                    Hours
 Equipment and Supplies Maintenance and Usage                                                 Class             1
 Work Station Management                                                                      D.Lab             4
 Spelling                                                                                     P.Lab/O.B.I.      0
 Definitions                                                                                  Credit            3
 Punctuation
 Processing/ Transcription Speed and Accuracy
 Resource Utilization
 Pronunciation
 Prerequisite: BUS 102, BUS 108, BUS 217, ENG 112
 Corequi site:


 BUS 228 – Computerized Medical Offi ce Skills


 Course De scription
 This course provides a study of the content, code sets, storage, retrieval, control, flow, retention,
 maintenance of the medical admini strative and electronic health record, and computerized office
 managem ent. Topics include: electronic health information managem ent, electronic data interchange,
 coding standards, medical record and office managem ent software, point of entry data entry, electronic
 coding from medical records, speed data entry in processing medical records, anal ysi s of records to
 improve patient care, confidentiality, release of inform ation, security of electronic heal th reco rd,
 communication, technology, insurance paym ent, managed care, posting to accounts, appointment
 schedules, practice management, report generation and HIPAA security.




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 Competencies Areas                                                              Hours
 Management of electroni c health record (EHR)                          Class                                   1
 Coding standard                                                        D.Lab                                   4
 Point of care data entry using efficiency tool s                       P.Lab/O.B.I.                            0
 Privacy and security of health records                                 Credit                                  3
 Electronic coding from medi cal records
 Improving patient care using the electronic heal th record
 Electronic health record and technology
 Computerized office managem ent software usage
 Appointment scheduling
 Practice Managem ent
 Prerequisite: AHS 100 or AHS 101 or AHS 109 or BUS 211 and BUS 101, SCT 100
 Corequi site:

 BUS 229 – Acute Care Medical Transcription


 Course De scription
  Development of a high level of speed and accuracy in the transcription of medical reports in an acute
  care setting.     Topics include:  equipment and supplies maintenance and usage, work area
  managem ent, pronunciation, spelling, definitions, punctuation, typing speed and accuracy, and
  resource utilization.


 Competencies Areas                                                              Hours
 Equipment and Supplies Maintenance and Usage                           Class                                   1
 Work Area Management                                                   D.Lab                                   6
 Spelling                                                               P.Lab/O.B.I.                            3
 Definitions                                                            Credit                                  5
 Punctuation
 Processing/Transcription Typing Speed and Accuracy
 Resource Utilization
 Pronunciation
 Medical Transcription Work Ethics
 Prerequisite: BUS 101, ENG 111, AHS 100 or AHS 101 or AHS 109 or BUS 211, BUS 213

 BUS 230 – Powe rPoint

 Course De scription
 Emphasizes an intensive use of presentation graphics software (PowerPoint) to create presentations
 that will be delivered over a variety of media. This course will cover all for the competencies needed
 for the Microsoft PowerPoint Expert Specialist Certification.

 Competencies Areas                                                                                 Hours
 Prepare a PowerPoint Presentation                                                         Class            1
 Modify a Presentation and Using Help                                                      D.Lab            8
 Format Slides                                                                             P.Lab/O.B.I.     0
 Add Visual Appeal and Animation to Presentations                                          Credit           5
 Add Visual Elements to a Presentation
 Share and Connect Data
 Link and Embed Objects and Files
 Share Presentations

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 Prerequisite:     None (SCT 100 recommended)
 Corequi site:


 BUS 235 – Advanced Acce ss


 Course De scription
 Advanced study of Microsoft Access including developing a datab ase application, working with HTML
 document, data access pages, and hyperlink fields, using query wizards, action queries, and briefcase
 replications, automating tasks with Macros, and using and writing Visual Basic for Applications.

 Competencies Areas                                                                                   Hours
 Designing and Developing a Database Application                                             Class                1
 Working with HTML Documents, Data Access Pages, and Hyperlink Fields                        D.Lab                9
 Using Query Wizards, Action Queries, and Briefcase Replication                              P.Lab/O.B.I.         0
 Automating Tasks with Macros                                                                Credit               5
 Using and Writing Visual Basic for Applications Code

 Prerequisite:     BUS 105
 Corequi site:

 BUS 240 – Advanced Excel


 Course De scription
 Advanced study of Microsoft Excel including developing an Excel application, working with multiple workshe ets
 and work books, creating data tables and using Scenario Manager, using solver for complex problems, importing
 data into Excel, and enhancing Excel with Visual Basic.

 Competencies Areas                                                                                   Hours
 Develop an Excel Application                                                                Class            1
 Work with Multiple Worksheets and Work books                                                D.Lab            9
 Create Data Tables                                                                          P.Lab/O.B.I.     0
 Use Scenario Manager                                                                        Credit           5
 Use Solver for Complex Problems
 Import Data into Excel
 Enhance Excel with Visual Basic
 Prerequisite: BUS 202
 Corequi site:


 BUS 250 – Busine ss Skill s


 Course De scription
 Provide the knowledge and skills involved in seeking employment in the business field. Topics include: self
 analysis, sources of job information, networking, resumes, employment letters, job application procedures,
 interviewing, successful job performance, human relations/work ethics, and public speaking techniques.

 Competencies Areas                                                                                   Hours
 Self Analysis                                                                               Class                5
 Sources of Job Information                                                                  D.Lab                0
 Networking                                                                                  P.Lab/O.B.I.         0
 Resumes                                                                                     Credit               5
 Employment Letters
 Job Application P rocedures
 Interviewing

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 Successful Job Performance
 Human relations/Work Ethics
 Public Speaking Techniques
 Prerequisite: Associate Degree Business Program Third Quart er Student
 Corequi site:

BUS 252 – Advanced Database Applications

Course Description:

Provides advanced instruction in database software. Topics include advanc ed database s oft ware applications,
such as advanced queries, forms and reports, data access, data manipulation, database c reation, external
databases, macro and module creation, and int egrating with other applications.


 Competencies Areas                                                                                    Hours
 Advanced Data Access                                                                         Class             1
 Advanced Data Manipulation                                                                   D.Lab             4
 Advanced Database Creation                                                                   P.Lab/O.B.I.      0
 Advanced File Documentation                                                                  Credit            3
 Using External Databas es
 Macro and Module Creation
 Advanced Queries, Forms and Reports
 Integrating with other Applications
 Prerequisite: BUS 105

 BUS 260 – Advanced Electronic S preadsheet s Applications


 Course De scription
 Provides a study of the advanced features of cre ating and modifying electronic spreadsheets. Topics include
 integration with other applications, using templates, printing workbooks, working with named ranges, working
 with toolbars, using mac ros, auditing a worksheet, formatting data, using analysis tools, and collaborating with
 work groups

 Competencies Areas                                                                                    Hours
 Integration with other applications                                                          Class             1
 Using templates                                                                              D.Lab             4
 Printing work books                                                                          P.Lab/O.B.I.      0
 Working with named ranges                                                                    Credit            3
 Working with toolbars
 Using Macros
 Auditing a worksheet
 Formatting Data
 Using analysis tools
 Collaborating with workgroups
 Prerequisite: ACC 106 or BUS 202


 BUS 261 – Presentation Fundamentals Applications


 Course De scription
 This course pProvides a study of the fundamentals creating, and modifying and delivering a present ations.
 Topics include: creating a presentation, modifying a pres entation, form atting content, working with text,
 collaborating with others, working with visual elements, managing a presentation, customizing a
 presentation, creating output, and delivering a presentation, and managing files.

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 Competencies Areas                                                                                   Hours
 Creating a Presentation                                                                     Class             1
 Modifying a Presentation Formatting Content                                                 D.Lab             4
 Working with Text Collaborating wi th Others                                                P.Lab/O.B.I.      0
 Working with Visual Elements Managing a Presentation                                        Credit            3
 Customizing a Present ation
 Creating Output
 Delivering a Present ation
 Managing Files
 Prerequisite: SCT 100
 Corequi site:


 BUS 262 – Web Page Design


 Course De scription
 This course pProvides instruction in Web page authoring and site management. Emphasizes the concepts
 necessary for individuals to create and manage professional quality Wweb sites. Topics include: Web Site
 Creation, Web Page Development and Design, Hyperlink Creation, Test, and Repair, Integration, Web Site
 Navigation, and Web Site Management.


 Competencies Areas                                                                                   Hours
 Web Site Creation                                                                           Class             1
 Web Page Development and Design                                                             D. Lab            4
 Hyperlink Creation, Test, and Repair                                                        P. Lab/O.B.I.     0
 Integration                                                                                 Credit            3
 Web Site Navigation
 Web Site Management
 Prerequisite: Program Admission and SCT 100
 Corequi site:

 BUS 263 – Electronic Mail Fundamentals Applications


 Course De scription
 This course pProvides instruction in the fundamentals of communicating with oth ers inside and outside the
 organization via a personal information management program. Emphasizes the concepts necessary for
 individuals and work groups to organize, find, view, and share information via electronic communic ation
 channels. Topics include: Internal and External Communication, Message Management, Calendar
 Management, Navigation, Contact Usage, Tasks Usage, Notes Usage, Journal Usage, and Security and
 Privacy Integration with other Applications.

 Competencies Areas                                                                                   Hours
 Internal and External Communication                                                         Class             1
 Message Management                                                                          D.Lab             4
 Calendar Management                                                                         P.Lab/O.B.I.      0
 Navigation                                                                                  Credit            3
 Cont act Usage
 Tasks Usage
 Notes Usage
 Journal Usage
 Security and Privacy

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 Integration
 Prerequisite:     Program Admission and SCT 100
 Corequi site:




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APPENDIX C


Suggested Equipment Li st

CD Burner
Computer (keyboard, screen, CPU, mouse)
Computer paper 20#
Copy machine
Copy stands
Electronic calculator
E-mail server
Ergonomic furniture
Fax machine
Filing equipment, cabinets/ shelves, index, folders, tabs
Interoffice multi-line telephone (trainer) and communication line
Keyboard covers
Laptop
Overhead projector
Data storage devices
Docum ent camera
Mounted projector
Paper cutter
Paper punch
Paper shredder
Pen tablet
Pencil sharpener
Postal scale
Postage meter machine
Printer
Scanner (multipage, high speed)
Simulation lab
Software:
     Database software
     Desktop publi shing software
     E-mail software
     Handwriting software
     Lab Management software
     Presentation software
     Scanning/Im aging/Editing software
     Spreadsheet software
     Voice recognition software
     Word expansi on software
     Word processing software
Staple remover
Stapler, electric
Stapler, hand
Toner
White erase board
White erase markers, erasers
Acoustical cover
Adding machine
Appointment calendar
Audio-visual equipment
Automatic sheet/envelope feeder
Binding machine
Bookcase

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Calculator
Camera
Cassettes
Chalk
Clock
Continuous forms
Continuous paper
Copy holder
Correction tape
CRT filter
CRT terminal
Decollator
Desk
Desk calendar
Desk chair
Desk lamp
Desk organizer caddy (to hold pens, pencils, etc.)
Desk pad
Desk tray
Dictating machine
Dictionary
Diskette files
Diskette labels
Diskettes
Diskettes mailer
Drawer organizer
Envelopes
Equipment filter
Eraser
Facsimile machine
File basket
File cabinet
Fire extinguisher
Forms feeder/catcher
Fuses
Gummed reinforcements
Hole punch
Hyphenation reference
IDE (Interactive Display Emulator)
In/out locator board
Index pages, tabs
Labels
Laminator
Letter opener
Liquid correction fluid for typewriter
Mail scale
Memo holder
Menu- minder
Message pad
Metal fasteners
Microcomputer/monitor
Microfiche file
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Microfilm
Minicomputer/terminal/monitor
Modem
Name plate
Office safe
Official Airline Guide
Operator manuals
Paper caddy
Paper clips
Paper cutter
Paper stand
Pencil sharpener
Pencils, pens, markers
Photocopier
Phototypesetter
Postage meter
Printer (daisy)
Printer (dot matrix)
Printer (laser)
Printer (thimble)
Printer stand
Printwheels
Push pins, thumb tacks
Reference manuals
Ribbons (printer, typewriter)
Rolodex file
Rubber bands
Ruler
Scissors
Scotch tape dispenser
Scratch pads
Security alarm Self-adhesive notes
Shredder
Side chair
Stack trays
Stamp machine
Stamp pad
Staple remover
Stapler
Staples
Stationery steno pads
Storage file
Tackboard
Telephone
Telephone answering machine
Telephone directory
Telephone index
Telex
Thesaurus
Tilt-top turntable
Toner for printer
Transparencies
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TWX
Typewriter
Typewriter elements
Typewriter stand
Utility knife
Wall calendar
Wastebasket
Word processing software
Word processor (standalone or dedicated)
Work request forms
Work tables
Zip Code Directory




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