EMPLOYMENT & TRAINING CENTER
CHISAGO COUNTY HUMAN SERVICES
313 N. MAIN, ROOM #239
CENTER CITY, MN 55012
Updated July 2009
Table of Contents
Job Seeking Skills Page 3
Resumes Page 4-5
Cover Letters Page 6
Interviews Page 7-8
Applications Page 9-11
Thank You Note Page 12
Employment Programs Page 13-15
Child Care Assistance Page 16-17
Medical Assistance Page 18
Food Support Page 18
Housing Assistance Page19-20
Tax Refunds Page 21
Education Page 22-24
Support Agencies Page 25-28
Drivers license Bureau Page 29
Early Childhood Education Page 30-31
Health & Other Services Page 32-36
Legal Aid Page 37
Senior Services Page 38-40
Transportation Page 41
Phone/Internet Services Page 42
Post Offices Page 43
Inspirational Message Page 44
First: Know what things you like to do. Write down your interests, abilities, goals, and
qualities. Employment agencies can test these to match you to a career that suits you!
Second: Prepare a resume. A resume can list your objectives, education, training,
accomplishments, experience; anything that will make you stand out from someone else.
Write it yourself— Look at examples, but don’t copy them. Your own format and words are
your best bet.
Make every word count—Limit your resume to 1 or 2 pages. Edit the rough draft at least 2-3
Make it error free—Spell check and proof read it carefully! It always pays off!
Make it look good—Type on high quality paper and format it to make your best attributes
stand out. You never get a second chance at a first impression.
Stress your accomplishments—A resume is no place to be humble.
Be specific—Give facts and numbers. Keep it lively. Use action verbs and short sentences.
2 Types of Resumes
#1: CHRONOLOGICAL RESUME
Begin with your most recent experience and moves back in time.
A,B,C etc. 1,2,3 etc.
Judith Jones (317) 653-9217 (home)
115 South Hawthorne Avenue (317) 272-7608 (message)
Chicago, Illinois 46204
Seeking position requiring excellent management and secretarial skills in office environment.
Position could require a variety of tasks including typing, word processing, accounting/bookkeeping
functions, and customer contact.
Education and Training
Acme Business College, Indianapolis, Indiana—Completed one year program in Professional Secretarial
and Office Management. Grades in the top 30% of my class. Courses: word processing accounting
theory and systems, time management, basic supervision & others.
John Adams High School, South Bend, Indiana—Graduated with emphasis on business and secretarial
courses. Won shorthand award.
Other: Continuing education at my own expense (Business Communications, Customer Relations,
Computer Applications, and other courses)
1981-1982: Returned to school to complete and upgrade my business skills. Advanced coursework in
accounting and office management. Learned to operate word processing equipment
including Wang, IBM, DEC. Gained operating knowledge of computers.
1979-1981: Claims Processor, Blue Spear Insurance Co., Indianapolis, Indiana—Handled 50 complex
medical insurance claims per day – 18% above departmental average. Received 2 merit
raises for performance.
1978-1979: Assistant Manager, Judy’s Boutique, Indianapolis, Indiana—Managed sales, financial
records, inventory, purchasing, correspondence & related tasks during owner’s absence.
Supervised 4 employees. Sales increased 15% during my tenure.
1977-1979 Finance Specialist (E4), U.S. Army. Responsible for the systematic processing of 500
invoices per day from commercial venders. Trained and supervised 8 others. Devised
internal system allowing 15% increase in invoices processed with a decrease in
1972-1976 Various part-time and summer jobs through high school. Learned to deal with customers,
meet deadlines and other skills.
Special Skills and Abilities
80 words per minute on electric typewriter, more on word processor, can operate most office equipment.
Good math skills. Accept supervision, able to supervise others. Excellent attendance record.
I have excellent references, learn quickly, and am willing to relocate.
#2 SKILLS RESUME
A functional resume is one that lists your experience by key skills; the skills that you need to
succeed in the job that you want.
Home: (303) 447-2111 Message: (303) 547-8201
Objective: A responsible position in retail sales
Customer Service: Co mmunicate well with all age groups.
Able to interpret customer concerns to help them find the items needed.
Received six Emp loyee of the Month awards in 3 years.
Merchandise Display: Developed display skills via in-house training and experience.
Received Outstanding Trainee award for Christmas Toy Display
Dress mannequins, arrange table displays, and organize sale items.
Stock control and Maintained and marked stock during department manager’s illness
Marketing: Developed mo re efficient record-keeping procedures
Additional Skills: Operate cash register, IBM compatible hardware, calculators, and
Punctual, honest, reliable, and a hard-working self-starter.
Experience: Harper’s Department Store
Grand Rapids, Michigan
1984 to Present
Education: Central High School
Grand Rapids, Michigan
3.6/4.0 grade point average
Honor Graduate in Distributive Education
Two years retail sales training in Distributive Education.
Also courses in Business Writing, Accounting, Typing, and Word
Third: Prepare a Cover Letter. A cover letter ―covers‖ the resume. It is a letter that is sent
along with your resume to introduce yourself, explain why you’re interested in that job, and
why you would be the perfect candidate for the job. Keep it friendly, not too pushy, spelled
correctly, and targeted to what you are trying to accomplish.
4085 LARCMONT ROAD
SEATTLE, WA 97033
September 1, 1988
CHARLES R. HANNA
THE SEATTLE NEWS SENTINEL
1414 EAST NEW YORK STREET
SEATTLE, WA 97002
Dear Mr. Hanna:
Your advertisement for an Administrative Secretary could have been written with me in
mind. I have had three years of experience in a busy office where time management,
communication skills, and the ability to deal with all kinds of people are vital.
Directing junior secretarial staff, writing customer service letters, and preparing monthly,
quarterly, and yearly sales reports are my responsibilities. I regularly use computer software
packages to track and maintain our sales revenues and customer mailing lists.
For your consideration, I have enclosed a resume that more completely describes my
education and experience. I look forward to meeting with you soon.
Fourth: The Interview.
Always make it clear that you want an interview, either in your cover letter or a phone call. You
need to make it clear to the employers that not only are your interested, but you do want the job.
Find out as much as you can about the company and the job itself. Know their products and
services, when they became a company, number of employees, duties/qualifications, etc
Prepare for the interview:
***Dress one step above what the job normally calls for.
A blazer works well for almost any position.
***Know the qualifications that are needed.
***Be prepared for possible questions that may be asked such as . . .
1. Why should I hire you?
2. What can you tell me about this job?
3. Why do you think you might like this particular job?
4. Why would you want to work for this company?
5. What kind of person are you? Tell me about yourself.
6. What are your main strengths (skills, abilities, personality)?
7. What do you consider to be your main weakness?
8. Describe a time when you had problems getting along with a supervisor, teacher, or co -worker. What
9. What would you like to be doing 5 years from now?
10. Tell me about your last job and some of the things you liked or disliked.
11. How long would you stay with the company if this job were offered to you?
12. How do you work under pressure?
13. Please tell me about any work gaps in your employment history. What were you doing?
14. Do you have any physical or mental limitations that would affect the way you can do this job?
15. Have you ever been fired or asked to leave a job?
16. Have you been in trouble with the law?
17. What can you offer us that other applicants cannot?
18. You don’t seem to have stayed with any job for very long. If we hire, how long w ould you stay with us?
19. What are your salary expectations?
20. When would you be available to start work?
21. Would you be willing to work overtime or on weekends?
22. Do you have any questions about the job?
Bring a pen.
Know where the interview will take place and show up about 10 minutes early.
Try to relax, smile and enjoy yourself—after all, you are prepared!
INTERVIEWING: TO DO OR NOT TO DO
—Arrive early for the interview to show how organized, prepared, and dependable you are.
—Greet every one including the receptionist in a courteous, friendly way.
—Smile and show a positive attitude; act enthusiastic.
—Greet the interviewer by name. Look the interviewer straight in the eye, offer your hand in a
firm handshake and introduce yourself.
—Wait for the interviewer to ask you to be seated.
—Speak clearly and loudly enough to be easily heard.
—Relax if you can; remember, the interviewer may be as nervous as you are.
—When the interview is over, thank the interviewer for his/her time, smile and shake hands and
depart in a positive manner.
—Send a thank you letter reiterating your interest in the job and the company after your interview.
NOT TO DO
—Smoke; even if the interviewer does.
—Put anything on the interviewer’s desk. No elbows, purses notebooks, etc.
—Play nervously with your keys, rings, pens, or tie.
—Swear or use slang.
—Slouch or look tired.
—―Tap‖ you fingers on the desk or tabletop.
—Mumble or speak too softly.
—Avoid looking the interviewer in the eye.
—Look too scared or too nervous.
—Argue, act defensive or secretive.
—Talk too much or too little.
—Wear a hat or dark glasses.
—Talk about personal problems.
—Talk negatively about past school, job, or supervisor experiences.
—Ask the interviewer if the company/business is stable or unstable.
SOME QUESTIONS YOU CAN ASK AN EMPLOYER
Note: Never ask about salary or benefits until the interviewer brings the subject up or until
you are offered the job.
1. Are there any other special duties in this job?
2. What are the hours?
3. Is there any weekends or overtime work?
4. What clothes should I wear on the job if it were offered me?
5. Would I be working with other people?
6. Would I be closely supervised?
7. What is the most important part of this job?
8. Does this appear to be a stable long-term position? (Never ask if the company is stable.)
9. Are there chances for career growth with this company?
10. Why is this position open? (What did the last person do or not do so that I don’t make the
11. What is the 5 to 10 year plans for this company, and how does this position fit
into these plans?
At the close of the inte rvie w . . .
If the intervie wer asks if you have any questions, and you feel that you do not, simply state,
―Thank you. I don’t believe that I have any questions at this time. You covered the m all
during the intervie w.‖
Common Reasons employers give for NOT hiring people they
*If any of these sounds like you, you probably need to make some changes in your life.
Unable to take criticism.
Sarcastic or defensive responses.
Boastful or ―know it all‖ attitude.
Over-aggressive or high-pressure type.
Makes excuses or lies about unfavorable factors in record.
Seems unprepared for interview . . . late, cannot answer questions, etc.
Appears to have trouble getting along with others.
Poor grooming or personal appearance.
Immature, conceited or ill- mannered behavior.
Speaks negatively of a former co-worker, school, or other people.
Lazy or low on energy.
Talks about personal problems.
Low moral standards.
Radical ideas . . . politics, religion, dress, life-style, etc.
Seems overly concerned about salary and benefits.
Undecided . . . parents or spouse makes decision.
Shows no interest in company or job.
Asks no questions about the job.
Poor work history . . . ―Job-Hopper‖.
Fails to make good eye contact.
Lacks of confidence . . . poor posture, shy.
… is a powerful
statement that is seldom
heard. Use it!
Fifth: Filling out applications. An application allows and employer to
compare you to other applicants. It is a screening tool to eliminate undesirable
applicants from consideration. It is also the basis for most of the interview
questions. Only if the application makes a good first impression will it lead to
an interview. You need to power up your application so that it screens you in,
not out, of the running for an interview, because ONLY 1% OF THE
APPLICATIONS COMPLETED ACTUALLY LEADS TO AN INTERVIEW!
First, read the directions.
Keep as neat as possible – after all, this is an impression of you.
Applications allow you to show that you are dependable in many ways – so stress
Provide positive information only.
List your most recent employment experience first.
Hobbies and interests you list could relate to what the employer is looking for, or they
include things needed on the job, thus, requiring less training.
Pay desired is best left at ―open‖ or ―negotiable‖.
Position desired should be broader than just specific title.
Do not use lazy responses such as ―see resume‖ or ―same‖.
Proofread your applications. Re-do poorly done applications, if possible.
Volunteer work is just as important as any other experience – it also show that you are
responsible and may include experience or skills that are needed or the job.
Let your conscience be your guide.
***TIP: Keep an application that’s pre-filled out in your wallet or purse – you’ll
have it handy to copy information and dates without having to try and figure them
out every time you apply for another job.
Be one step ahead of the other job seekers—Write a thank you
note after the interview!!!
SAMPLE THANK YOU NOTES
February 28, 2006
Dear Ms. Smith,
Thank you for taking the time to discuss the accounting position with me. It was a
pleasure meeting you and Mr. Jones.
Lord’s Industries sounds like the perfect place for me to use my skills, especially since
you use the WXY system, the same system I have been supporting the past three years. My
proven track record and accomplishments with cost-effective systems can be an asset to your
Again, thank you for your consideration. I look forward to hearing from you and to the
possibility of joining your staff.
OR . . .
February 28, 2006
Dear Mr. Jones,
Thank you for the interview for the accountant position today.
I appreciate the information you shared with me and enjoyed meeting Ms. Smith from the
My interest in working for Lord’s Industries is stronger than ever, and based on your
description of the position, I know I can do a good job for you.
I will contact you by Tuesday of next week to learn of your decision. Again, thank you
for your time and consideration.
After sending a Thank You note on the same day or next, call them and express your
interest in the job, once again.
Employment & Training Center:
Located at: Pine Technical College Phone: (320) 629-6741
900 Fourth Street SE Free: (800) 633-7284
Pine City, MN 55063-2198 Fax: (320) 629-1276
Structure Job Search – (SJS) is an intensive, supervised activity that will identify work skills,
help to build confidence, and provide support.
Employability Skills Program – (ESP) is designed for individuals who may have barriers to
overcome before they are ready for employment. For example, they are new to the job market or
have issues with transportation that limit the ability to job seek.
The Chisago County Drop In Center
11549 Lake Lane
Chisago City, MN 55013
Direction from the Court House:
South on Main Street. Right onto Hwy 8. Right on Co.Rd 14 in Lindstrom. Left on Lake Lane,
Drop in Center on your left.
Direction from the North Branch:
Take Co. Rd 14 South about 10 miles south. Take a right on Lake Lane (immediately before
Hwy 8.) About ½ mile the Drop- in Center is on the left. Located next to the Sylvan Learning
For further directions question please call 651-213-5600
*Employme nt Specialists will meet with you at the Governme nt Center in Cente r City.
Programs offer help for eligible people looking for employment and training options.
Job Placement Services
Job Seeking and Keeping, Workshops and assistance
Aptitude and Interest Assessments
Career/Job Assessment and Counseling
Child Care Resource & Referral Program (See page for more information.)
Located at: Divison of Vocational Rehabilitation
Phone: (763) 279-4483
They provide help with education and training to become employed, specifically for persons with
disabilities who are certified by DRS as being eligible for services. Vocational testing and
evaluations are offered. Call for an appointment.
Local Temporary Services:
These services provide temporary and permanent positions in all types of industry and
Landmark Personnel Inc.
6372 Main Street
North Branch, MN 55056
20 Lake St N Suite 319
Forest Lake, MN
The Work Connection Masterson Employme nt Service
708 West Broadway 1001 1st Ave. East Suite 1007
Forest Lake, MN Cambridge, MN 55008
(651) 464-2882 (763) 689-1927
The Command Center First Site Staffing
320 South Garfield St 24078 Greenway Rd
Cambridge, MN 55008 Forest Lake, MN 55025
(763) 552-9675 (651) 464-5599
9544 430th St.
Harris, MN 55032
Minnesota Skills Net:
Put your skills to work! Send them your resume. Your skills will be scanned into their database and
then electronically matched with hundreds of job listings.
Send your resume to: Skills Net Resume
390 N. Robert Street
St. Paul, MN 55101 or Call: (800) GET JOBS
Minnesota Workforce Center:
MN Workforce Center has a partnership with the Central MN Jobs & Training Services,
Rehabilitation Services Job Service/Reemployment Insurance, State Services for the Blind,
Green Thumb, and Pine Technical College Employment and Training Center along with local
county human services offices, Lakes and Pines Community Action Council, Pine Technical
College, and Cambridge College. www.mnwfc.org
Job listings and referrals
Individualized Placement Services
Business planning data
Referrals to other services
If you lose your job you may be eligible for
Pine Technical College:
They have a Job Bank terminal in their Media Center that is open to the public. It lets you look
for jobs in any location in Minnesota or even nationwide! www.mnwfc.org
For more information, call the Workforce Center at:
Cambridge Workforce Center
Forest Lake Workforce Center
When you start a job while receiving MFIP, you will probably wonder how you will be able to
afford daycare. In the beginning, you will begin work and your MFIP will stay open. You will
report on your household report forms your child care deductions and depending on the cost of
your daycare, MFIP and DWP Employment Child Care is available to assist you.
Once your MFIP closes due to income, Transition Year Child Care is available. There are
some eligibility guidelines:
1) You must have received MFIP three out of the last six months; and
2) Your financial worker determines that you are no longer eligible for MFIP due to
It is very important that when you start a job that you stay in close contact with your financial
worker and case manager to receive these benefits. Transition Year Child Care begins the
month after your MFIP closes and is available for one year. This may only be used for
employment, and there is a co-payment, which is based on your income and the number of
people in your household.
Once this program has ended, and you still need daycare, the Basic Sliding Fee Child Care may
be available to help you. This program is also based on your income and household size. Basic
Sliding Fee Child Care can be used for education or employment and you must not be receiving
MFIP. It is very important that you stay in touch with your county childcare caseworker in
regards to other assistance programs.
Funding goes very fast. These services are available to you to ease the transition from welfare to
the workforce. If there are any questions or you want further information, contact your county
For Chisago County, Contact:
Child Care Assistance (651) 213-5600 or 1-888-234-1246
. . .Additional Childcare Information
Child Care Resource and Referral
Child Care Resource and Referral (CRR&R) is a program funded in part by the Department of
Children Families and Learning. Region 7E CCR&R (Pine, Kanabec, Mille Lacs, Chisago, and
Isanti Counties) is administered through the Employment & Training Center of Pine Technical
College. CCR&R is a member of Minnesota Child Care Resource & Referral Network, the state
coalition on community-based organizations who assist parents in their search for childcare and
work to improve the quality of childcare.
Assistance in filling vacancies by giving referral to parents.
Information on workshops and conferences.
Resource materials on working with children and families.
Information on periodic grants and scholarships.
Employment & Training Center Phone: (800)-890-5399
900 Fourth St. SE Local: (320)-629-5164
Pine City, MN 55063-2198 Fax: (320)-629-5017
Children Home Society 651-674-8569
24 Hour Crisis Helpline / Information and Referrals
Overnight crisis nursery child care / We care for Children Infant through 12 years
Daycare for up to 10 days /
Crisis counseling and support
When your income makes you ineligible for MFIP, you may be able to receive up to twelve
months of Transitional Medical Assistance. Contact your financial worker for more
When your MFIP Transitional Medical Assistance closes, you may still qualify for medical
benefits such as those listed below.
In response to the growing number of uninsured, the 1992 Minnesota Legislature created a
subsidized health program called MinnesotaCare. The program is open to all Minnesota
residents who meet program and income guidelines. It was implemented on October 1, 1992,
and is funded by enrollees’ premiums, co-payments, and statewide taxes. It is administered by
the Minnesota Department of Human Services.
HOW TO APPLY
Call 1-800-657-3672 or 297-3862 (Twin Cities Metro). For TTY, contact Minnesota Relay
Service at (612) – 297-5353 or 1-800-627-3529.
Applications are also available from schools, health, and social service agencies.
MAPW: Medical Assistance for Pregnant Women and Infants (under 1)
The income and assets limits are much higher then that of MFIP and Food Stamps. Most people
who are working at ―higher paying jobs‖ are eligible. Call your financial worker today.
You may be able to continue to receive Food Support while you work. If you are eligible to
continue receiving food stamps you must complete a Household Report Form every month and
turn it in timely to your financial worker. Contact your financial worker for more information to
see if you qualify!
When income starts it is first budgeted prospectively and doesn’t affect your benefit amount.
Once this income becomes retrospective, your benefits would reduce by the countable income.
FREE OR REDUCED SCHOOL LUNCHES
Contact your children’s school for the application. You qualify by your income. If your
family is currently on food stamps you are already qualified, yo u just need to
complete and send in the form. Please contact your school district for more information.
Chisago Lakes Area School District North Branch School District
13750 Lake Blvd 6644 Main Street
Lindstrom, MN 55045 North Branch, MN
(651) 213-2000 (651) 674-1000
Rush City Public Schools
51001 Fairfield Ave. #139
PO Box 566
Rush City, MN 55069
If you are receiving any rental assistance, you must notify the housing authority of your income
changes. Your rent may be redetermined.
If you want to receive information on Section 8 Assistance, or any other rental subsidy, please
HRA of Cambridge
BridgePark Apts …………………………………………………...Phone: (763) 689-3883
Chisago County Housing
Below is a list of rental housing. After selecting from the list where you would like to apply to
contact the site manger using the phone numbers provided on the list. This person can answer
questions regarding your eligibility and the availability of units. Each site maintains own waiting
list and will take applications
If a phone number for a specific apartment building (s) is no longer valid, call the number for
updated information or additional information (612 ) 370-3051 Ext. 2050
The Bungalows Lindstrom Parkvie w Southfield Estate
29805 Sportsman Dr. 13230 Newlander Ave. Estate Dr.
Chisago City, MN 55013 Lindstrom, MN 55045 Rush City, MN 55069
Phone: 651-257-5290 651-257-8314 Croix Mgmt
North Country Apts Wyoming Oakwood Taylors Falls
5904 Elm St Townhomes Townhomes
North Branch, MN 55056 26890 Goldman Blvd. Linden Ct.
Phone: 651-674-8200 Wyoming, MN 55092 Taylors Falls, MN 55084
Phone: 651-462-5768 Croix Mgmt
Rush Rivervie w The Woods Apts Sunrise Ridge Apts.
450 S Co Rd 54 Chisago City 5350 270th St
Rush City, MN 55069 Lifestyles, Inc. Wyoming, MN 55092
Sunrise Ridge Townhomes Oakridge Apts.
39208-39214 Grand Ave 6001 6023 E. Viking Blvd.
North Branch, MN 55056 Wyoming, MN 55092
Croix Mgmt 651-462-4659
For additional housing please call Health and Human Services and we can mail out a copy of the
housing list or you can pick up a list at the front desk.
$$$$$ TAX REFUNDS $$$$$
When you work, you can be eligible to receive extra money. How?
Working Family Credit
Earned Income Credit
Dependant Care Credit
Child Tax Credit
Your credit is worth more than you think. It pays to find out if you qualify
Contact the IRS for more information at 1-800-829-1040
State Tax Credit information 1-800-652-9094
Whether you’re a renter or a homeowner, you could be eligible for a property tax
refund. Fill out a Minnesota property tax refund form (M1 – PR) to see if you qualify.
Renters—you’ll need a ―Certificate of Rent Paid.‖ Get one from your landlord in
January. It shows how much of your rent helped pay property taxes.
Homeowne rs—you’ll need your ―Statement of Property Taxes‖ to find out how much
tax you paid on your home.
First call for help
Volunteer Income Tax Assistance 1-800-543-7709 or
Department of Revenue – (651)-297-3724
From February 1st to April 15th , trained volunteers will help those with low incomes fill out
their tax returns at over 450 Volunteer Income Tax Assistance (VITA) sites throughout the state.
To find a VITA site near you, call (651) 296-3781
Contact the IRS for more information at 1-800-829-1040 or
State Tax Credit information 1-800-652-9094
They offer courses in a wide variety of topics for a small fee. Watch the newspapers or call your
local school district for course offerings and information.
Through community education you may be able to use some of the school’s facilities, such as the
computer lab, library, gym, or other school property. Contact the Community Educatio n
Department for further information.
Chisago (651) 213-2600 Forest Lake (651) 982-8120
North Branch (651) 674-1025 Rush City (320) 358-4855
ADULT BASIC EDUCATION AND GED CLASSES____GED Hotline – 1-800-222-1990
These classes are free to anyone who is working toward a GED or brushing up on math and reading
skills. Some locations are:
GED/Adult Basic Education Classes
Forest Lake Community Services Bldg Cambridge
6101 Scandia Trail N At the intersection of Hwy 95 and Polk St
Phone (651)982-8270 Contact Vicki Ostrom
(763)689-6228 -Must pre-register for
Pine City Area Learning Cente r North Branch
Pine City High School North Branch Area Learning Center
1400 Sixth Street South (651)674-1050
Pine City, MN 55063
Phone: (320) 629-4040
Chisago County Community Ed Rush City Schools
13750 Lake Blvd. 51001 Fairfield Ave
Lindstrom, MN 55045 Rush City MN 55069
Phone (651)213-2600 (320) 358-4855
Requirements for Testing:
Social Security Number and Proof of Age (Drivers License or Birth Certificate).
Bring a self-addressed stamped envelope.
Under 19 years of age - a waiver is required - call for details.
ENROLLMENT OPTIONS HOTLINE 1-800-652-9747
Pine City High School Forest Lake High School
Phone: (320) 629-4120 Phone: (651) 982-8110
Series of 5 tests. Cost: $100.00
Adult learners attending ABE classes set individual goals and work at their own pace with the
instructor’s help. Goals may include working toward a GED, brushing up on math skills or improving
reading skills, learn to use a computer to study for the GED and work on basic skills, to get help to
pass a written driver’s test or learn to balance a checkbook. Since learners work at their own pace,
they may begin the program at any time and leave when they complete their goals. Goals may be
reached in a day, a week, a month or a year. Confidential one-to-one tutoring is also available for
non-reading or minimal reading adults.
Bureau of Apprenticeship & Training Division of Voluntary Apprenticeship
US Department of Labor MN Department of Labor & Industry
144 Federal Building 443 Lafayette Road N.
316 Robert Street N. Space Center Building
St. Paul, MN 55101 St. Paul, MN 55155
Phone: (651) 290-3951 Phone: (651) 284-5005
Combines classroom and on the job training in several trades
Trades that offer apprenticeship training—carpenter, firefighter, bricklayer, electrician, many
Three to five year programs
For more information contact the Bureau of Apprenticeship & Training, Division of Voluntary
Apprenticeship, or your local Technical College.
Financial Aid for Education:
You can earn your diploma or degree while you work! Most colleges (both Technical and
Community) and Universities have night and online classes available. Working part-time, weekends,
or nights can allow you to attend classes during the day. Another option is to attend school part-time
while you are working full-time.
All area Technical Colleges, Community Colleges, Trade Schools, Private Colleges, and State
Universities in the State of Minnesota has financial aid offices.
Contact the school of your choice for more information
Central MN Jobs & Training Services—Workforce Investment Act:
Services are free to persons who qualify and meet income guidelines.
Call toll free: 1-800-284-7425
Job seeking training, job placement assistance, resumes, etc.
Assisted funding for education and training
On-the-Job Training Program
Referrals to other services
SUPPORT AGENCIES AND GROUPS
Resources, referral, and advocacy for people who have been or are curre ntly in abusive
*24 hour crisis lines *Advocacy services
*Children’s advocacy program *Transportation
*Information and referrals *Community education
*Court advocacy programs *On-going support groups
*Help in obtaining an ―Order for Protection‖ *Confidential services
American Indian Services:……………………………………………1-800-622-5711
Abuse and Violence:
24-Hour Emergency Hotline Woman House
Phone: (612) 646-0994 P.O. Box 367
Collect Calls Accepted St. Cloud, MN 56302
Phone: (320) 253-7203
Toll Free: (800) 950-2203
Child Abuse Hotline
525 Portland Ave. S. National Child Abuse Hotline
Minneapolis, MN 55415 Phone: (800) 422-4453
Phone: (612) 348-3552
National Runaway Switch Board
Domestic Violence Hotline
Phone: (800) 338-7233 The Refuge East
Phone: (654) 257-2890 or
Toll Free (800) 338-7233
PO Box 211 WINDOWS Crisis Center
Forest Lake, MN 55025 204 Fire Monument Rd.
Phone: (651) 982-1463 Hinckley, MN 55037
Phone: (320) 384-7113 or (800) 644-0003
St. Cloud Intervention Project
915 W. Saint Germain St. .
St. Cloud, MN 56301
Phone: (320) 251-7203
Family Based Therapy Associates East Central Counseling Center
Lindstrom, MN. Phone: (651)-257-2733 38625 14th Ave
Cambridge, MN. Phone: (763)-689-9407 North Branch, MN 55056
Five County Mental Health Centers ………………Emergency Crisis ONLY
521 North Broadway Ave. Phone: 1-800-523-3333
Braham, MN 55006
Phone: (320) 396-3333 Lakes Area Human Services
Toll Free: 1-800-223-1513 308 SW 15th St.
Forest Lake, MN 55025
Chisago County Human Services Phone: (651) 430-6484
Center City, MN 55012 Chisago County Drop In Center
Children’s Services (651) 213-5600 11549 Lake Lane
Adult Services (651) 213- 5200 Chisago City, MN 55013
Bridges & Pathways Haven Center
1068 S. Lake Street 5833 Pecan Street
Forest Lake, MN 55025 North Branch, MN 55056
(651)982-4792 (651) 277-4283
Chemical Dependency Counseling/Assessment:
Chisago County Social Services
Center City, MN 55012
Contact Person: Heather Scott Phone: (651) 213-5248
Contact Person to set appointments Vickie Pearson Phone: (651) 213-5601
The Chemical Dependency Department of Chisago County Social Services provides:
Chemical Dependency Assessments
Referrals to counseling/treating agencies
Funding for treatment
Information on area Twelve Step Programs (AA, Alanon)
If chemical abuse is interfering with your life or with the life of someone you care about, call for
Alcohol & Drug Abuse Hotline………………………………Phone: 1-800-252-6465
Community Partnership with Youth & Families……Phone: (651) 257-2851 or (651) 674-4085
Cambridge Medical Center St.Croix Regional Medical Center
Cambridge, MN 55008 St. Croix Falls, WI.
Phone: (763) 689-7723 Phone: 1-800-642-1336
Hazelden Foundation Dellwood Recovery Center
15245 Lake Blvd 701 S. Dellwood Ave.
Center City, MN 55012 Cambridge, MN 55008
Phone: (651) 257-4010 (763)689-7723
PO Box 139 *Inpatient/Outpatient Treatment
Pine City, MN 55063 *Aftercare
Phone: (320) 629-6769 *Family Education and Care
(Available 24 hours a day) *Adolescent Unit
***Don’t forget to check with Chisago County Social Se rvices for funding***
Drug Talk – Drug Information………………………………………….1-800-642-6408
Gambling: If you have any questions, or to schedule an appointment call:
Gambler’s Anonymous Minnesota Council on Compulsive Gambling
Phone: (877) 974-6442 314 W. Superior Street, Suite 508
Duluth, MN 55802
First Call for Help
United Way Center
404 S. 8th Street
Minneapolis, MN 55404
651-291-0211 or toll free 800-543-7709
FIRST CALL FOR HELP is a free and confidential information, referral and advocacy hotline for
Chisago County residents who are in need of services and are unsure of where to go to for help.
Call FIRST CALL FOR HELP to find additional resources concerning:
*Personal and health related problems *Housing *Job Seeking
*Parent/child issues of concern *Legal matters *Food shelf
*Senior Citizen’s concerns *Education *Recreation
*Help around the house *Child Care *Transportation
*Chemical abuse problems *Teen Services *Financial difficulties
Driver’s License Bureau
No appointment is needed to take the written test. You can stop by your local center or call Sandstone
on Thursday, if you have any questions or want to make an appointment to take your behind-the-
Written and behind-the-wheel tests:
Tuesdays…………..Lindstrom Community Center or Cambridge Fire Hall
Thursdays……...Sandstone Village Hall (320) 245-2243 Thursday Only
Drivers License Knowledge Test Site
Lindstrom Community Center
Knowledge Test Tuesdays 10:00am Only
Road Test Tuesdays 8:30-10:00am & 1:00-3:30pm
166 N. Buchanan St.
Knowledge Test Tuesdays/Wednesdays 8:00 am – 3:45 pm
Road Test Tuesdays /Wednesdays 8:00 am – 4:30 pm
To locate the driver’s exam and license center closest to
you, call 651-296-6911.
Early Childhood & Family Education:
Special programs and activities for parents and their children from birth to age five. Parents and
children need to learn and play together because:
Home is a child’s first school
Parents are a child’s first and most important teachers
And the years before a child begins school are the most important years in his or her
In addition to parent/child programs, support groups, field trips, nursery school and resource
lending libraries, Early Childhood Family Education can help those children who have been
identified about Early Childhood programs, call the EFCE Office in your school district.
Every person needs to decide whether, and when, to become a parent. Because this dec ision is
such an important one, help is provided through Family Planning Agencies.
Family Planning Clinics provide inexpensive (if you receive Medical Assistance, it’s FREE),
confidential services such as:
Birth control (education, exams and low cost supp ly)
Gynecological care (pelvic exams, pap smears, etc.)
Testing and treatment of sexually transmitted diseases
In Chisago County, Family Planning Services are held in both North Branch and Chisago City.
Please call to schedule an appointment:
Chisago City North Branch
Out Look Clinic Out Look Clinic
Tuesdays from 1-5PM Thursdays from 6-9PM
Phone: (651) 257-8802 Phone: (651) 257-8802
Minnesota Family Planning Hotline…………………………………..1-800-752-4281
Minnesota AIDS Hotline……………………………………………… 1-800-248-2437
Venereal Disease Hotline……………………………………………….1-800-227-8922
*Your Local School Districts
*Early Childhood & Family Education
Rush City Family Center
Main Street Market Mall
Rush City, MN 55069
Phone: (320) 358-3635
Head Start Program
Head Start is a comprehensive family development program for families with children ages 3-5.
Head Start is free for children whose families meet the income guidelines or have a child with
Special needs. In addition to the educational and socialization activities, Head Start provides:
Developmental and health screenings
Help with medical and dental services for your Head Start child
Support for children and families with special needs
Information about community resources helpful to families
Fun, and much more!
Please contact: Lakes and Pines Community Action Council, Inc.
1700 Maple Avenue East (1 block north of Highway 23)
Mora, MN 55051-1227
Phone: (320) 679-1800 or 1-800-832-6082
Food Shelves and Nutrition Centers:
Fare Share Program:
Did you know you can get $28-$40 of food each month for $15 (cash or food stamps) and two
hours of volunteer work each month? There is no limit how many food packages a family can
purchase. Phone: (763) 450-3880 or (800) 582-4291
St. Paul Lutheran Church Abundant Life Church
Wyoming, MN 55092 4359 392nd Street
Phone: (651) 462-5212 or (651) 434-0946 North Branch, MN 55056
Phone: (651) 674-7531
Rush City Municipal Bldg.
1225 West 4th Street
Rush City, MN 55069
Phone: (320) 358-4415
—You must present your Fare Share package before the distribution date each month.
—This is a great way to meet people and to get work experience while bringing home extra
—There are no income guidelines to qualify, but you must volunteer 2 hours a month.
—Bring your own box.
It is your responsibility to understand clearly when and where to pick up your food and to be on
time. The food is perishable. If you fail to pick up your food, it is distributed to others. NO
Area Food Shelves
For people who need an emergency supply of food, contact the Food Shelf in your community.
About a three day supply of food will be supplied.
Rush City Community Center Family Pathways
Rush City, MN Lindstrom, MN 55045
4th Tuesday of each month Phone: (651-257-1308
Family Pathways Cambridge Food Pantry
6479 Main Street 538 Main Street #120
North Branch, MN 55056 Cambridge, MN 55008
(651) 674-8313 (763) 552-3663
Health & Nutrition
Chisago County Public Health Nursing Service
6133 402nd Ave
North Branch, MN 55056
Phone: (651) 213-5231 or Toll Free: 1-888-234-1246
Services are available to Chisago County residents who need them. Family Health Visits are
provided free. Adult Health Services are paid for by vendor or a sliding fee based on fiscal
income. Services include:
Home visits by skilled nurses, home health aides and homemakers
Direct nursing care
Assistance with newborns, including home visits
Follow- up services for children with special needs
Education and health issues
Physical assessments and screenings
Many services for senior citizens
Information and referrals
Follow Along Program / Champs Program Parenting
WIC (Women, Infants and Children) Program
WIC is a program that provides nutrition education and special foods (such as milk, eggs, cheese
and infant formula) to pregnant and breast- feeding women, and to infants and children to age
five. Assistance is based on income, the presence of nutritional risk and the need for nutritional
foods. Call for details!
Provided through Chisago County Public Health Nursing Service
Phone: (651) 213-5206 or Toll Free: 1-800-WIC-4030
MAC- A food program, for children under age 6 and women who have given birth in the past
year, who are from income-eligible families, but not on WIC. Distribution is at the Trinity
Lutheran Church in North Branch, the first Tuesday of each month from 10am to 1pm.
Child & Teen Checkups EPSDT (Early Periodic Screening, Diagnosis and Treatment)
EPSDT is a free preventative health program for children and adults from birth to the age of 21
who are eligible for Medical Minnesota Health Care Program insurance on a sliding fee scale for
those without. Through a complete exam, EPSDT checks for total growth (physical, mental and
emotional) and Provides education and resumed Referral information problems before they do
Call the Public Health Nursing Service to request this valuable health screening for your
children or for yourself (if you are under 21 years of age.)
Making the Most of Your Money
Reduced priced items of all kinds can be found in thrift shops. Here are a few of those local
spots where you can purchase used clothing and various household items:
American Red Cross Recycled Wardrobes Family Pathways
Cambridge, MN 55008 30365 Neal Ave. 800 Main St.
Phone: (763) 689-3591 Lindstrom, MN 55045 Pine City, MN 55063
Tusen Tack Family Pathways
208 West Central Drive 112 Main St E
Braham, MN 55006 PO Box 568
Phone: (320) 396-2633 Hinckley, MN 55037
Goodwill Family Pathways Community Thrift Store
1270 West Frontage Rd Northland Mall- Hwy 61 26796 Kettle River Blvd
Stillwater, MN 55082 Forest Lake, MN Wyoming, MN 55056
Phone: (651) 439-4207 651-464-4713 651-462-7100
Family Pathways Family Pathways Family Pathways
Main Street Market 16 Main St W 1225 W. 4th St
Rush City, MN 55056 Isanti, MN 55040 Rush City, MN 55069
Cambridge Thrift Store For furthe r information please see Family
130 Buchanan St Pathways at www.familypathways.org
Cambridge, MN 55008
For furthe r information please see Family Pathways at www.familypathways.org
Heat Share is a ―last resort‖ program targeted to seniors and handicapped persons on fixed
incomes, or others who have had unexpected emergencies preventing payment on their fuel bill.
If you cannot pay your heating bill, AND you have exhausted or have been denied other fuel
assistance funding programs, call
Lakes & Pines Community Action Council, Inc. Heat Share
Phone: (320) 679-1800 1-800-842-7279
You can be provided housing-related financial services for low and moderate level income
families for decent, safe, energy efficient and affordable housing.
Rural Development provides below market interest rate loans, no interest, deferred loans, grants
and other housing subsidies. Rural Development has twenty different programs to assist people
with their housing concerns
Rural Development Rental Assistance (Section 8)
For Chisago County: HRA
Cambridge, MN 55008 Cambridge, MN 55008
Phone: (763) 689-4937 Phone: (763) 689-3883
Lakes & Pines Community Action Council, Inc. Habitat for Humanity
1700 Maple Avenue East Cambridge, MN 55008
Mora, MN 55051-1227 Phone: (763) 689-0288
Phone: (320) 679-1800 or
Lakes & Pines Community Action Council, Inc. is a private, non-profit corporation serving a
seven county area in East Central Minnesota. The mission of the agency is to help develop the
full potential of each of its citizens so they can live in decency and dignity . . .people in their
efforts to become self-sufficient. Lakes & Pines CAC provides:
Head Start Program Reading is Fundamental
Learning Readiness Weatherization Program
Energy Assistance Program Family Loan Program
Small Cities Development Program Educational Case Management
Emergency Homeless Programs Garden Seed Distribution Project
Chisago County Social Services:
Help for Chisago County residents. Cost depends on the ability to pay. Services include:
Individual, family, marital and group counseling
Financial assistance – MFIP, DWP, TANF, MA, GA, GAMC, Food Support
Help if there are problems in the home
Vulnerable adult services
Adult Foster Care/referral
Chemical dependency services
Child Protection, foster care
Mental health services
Child care licensing
Diversionary Work Program:
A program that allows you up to 4 months of receiving a TANF grant to divert you from going
on assistance if you are experiencing an emergency which is preventing you from going to work.
You can also receive childcare, Food Stamps, and Medical Assistance.
Chisago County Government Center
Center City, MN 55012
Phone: (651) 213-0324
North Branch MN 55012
Phone: (651) 674-5725
Provides assistance to veterans, their dependents or survivors in all programs of veteran’s affairs
available at the federal, state, and local levels, including the Veteran’s Administration and the
Minnesota Department of Veterans Affairs. Transportation to Medical Appointment at VA
Hospital in Minneapolis is available
Isanti / Chisago: Pine County:
1700 East Rum River Drive S. 235 Sixth Street
Cambridge, MN 55008 Pine City, MN 55063
Phone: (763) 689-2849 Phone: (320) 629-7166
Free legal services in the areas of:
Family law (divorce and custody)
Debtor’s rights/protection from creditor harassment
Utility Issues & much more!
Inte rnal Revenue Service Minn. Dep. Of Labor and Industry
30 E. 7th Street Information -Worker’s Comp Claims
St. Paul, MN 55101 Phone: (651) 284-5000 or
Phone: (651) 312-8082 1-800-342-5354
Department of Revenue Social Security Administration
Centennial Office Building 316 N. Robert St.
St. Paul, MN 55101 St. Paul, MN 55101
Phone: (651) 296-3781 Phone: 1-800-772-1213
227 W. First St.
Duluth, MN 55082
Adult Foster Care:
Green Thumb Program
1575 E. Hwy 95
Cambridge, MN 55008
Phone: (763) 689-7136
Green Thumb hires and assigns rural senior workers to local project sponsors who
operate programs necessary for the well-being and growth of the community.
Client must be 55 years of age or older, capable of performing part-time employment
duties, a Minnesota resident, an annual family income which doesn’t e xceed 125 percent
of the federal poverty income guidelines.
Fairview Lakes Homecaring
Chisago City, MN 55013
Phone: (651) 257-8400 Ext. 187
Encouragement and support to families and patients during a difficult time. Care for
patients when family members are absent, spiritual support available. Information about
and assistance in securing available community resources, coordination of care, volunteer
services, education support group ―Living With Loss‖, education within the community
on death and dying, bereavement services, etc.
Diagnosed with having a terminal illness, life expectancy 6 months or less.
Chisago County Public Health Nursing Service
Chisago County Government Center **Homemakers go into the
6133 402nd St home and do light/general
North Branch, MN 55056 cleaning, laundry, errands.
Phone: (651) 213-5200 or Toll Free 1-888-234-1246
Providing nutritionally balanced meals to persons who are homebound or unable to prepare their
own meals. Contact individual sites for more specific information.
Pine City…………………………………………………………(320) 629-3024
Rush City………………………………………………………...(320) 358-4765
Chisago City……………………………………………………..(651) 257-0580
Meals on Wheels
10600 282nd Street
Chisago City, MN 55013
Phone: (651) 257-0580
Cambridge Health Care Center Grandview Christian Home
548 1st Ave. West 800 NW 2nd Ave.
Cambridge, MN 55008 Cambridge, MN 55008
Phone: (763) 689-2323 Phone: (763) 689-1417
Hillcrest Health Care Center St. Croix Valley Good Samaritan
650 S. Bremer Ave. 750 E. Louisiana St.
Rush City, MN 55069 St. Croix Falls, WI
Phone: (320) 358-4765 Phone: (715) 483-7068
Margaret S. Parmley Residence Green Acres County Care
28210 Old Towne 38315 Harder Ave.
Chisago City, MN 55013 North Branch, MN 55056
Phone: (651) 257-0575 Phone: (651) 674-7068
Chisago Lakes Convalescent & Nursing Care
Chisago City, MN 55013
Phone: (651) 357-8411
Birchwood Health Care Center
604 N.E. 1 St.
Forest Lake, MN.
Phone: (651) 464-5600
East Central Area Agency on Aging Friendly Visitor
PO Box 147, 100 S. Park Pine City Senior Center
Mora, MN 55051-0147 Pine City, MN 55063
Phone: (320) 679-4065 Phone: (320) 629-3024
Toll Free: 1-800-333-2433
MN Senior Federation – Seven County Region Healthy Services
47 North Park 122 S. Main St.
Mora, MN 55051 Cambridge, MN 55008 Phone:
(320) 679-4700 Phone: (763) 689-1888
Chisago County Senior Center
931 6th Ave.
North Branch, MN 55056
Phone: (651) 674-8658
245 2nd Ave SE
Cambridge, MN 55008
Phone: (763) 689-8131
The Chisago County Heartland Express provides bus service to area
residents. The sole purpose is to offer a low-cost, efficient mode of
public transportation for all county residents.
Telephone Assistance Plan- Monthly discount on local basic telephone service. Income
eligibility requirements and over age 65 or disabled.
Phone: (651) 296-2765 or (800) 657-3838
NorthStar Access: (763) 633-9199
East Central Energy
412 North Main Street
Braham, MN 55006
US Postal Services/North Branch US Postal Services/Harris
38891 7th Ave 43812 Ginger Ave.
North Branch, MN 55056 Harris, MN 55032
Phone: (651) 674-7171 Phone: (651)674-8130
US Postal Services/Stacy US Postal Se rvices/Lindstrom
31140 Forest Blvd 12760 North 1st Ave.
Stacy, MN 550796 Lindstrom, MN 55045
Phone: (651)462-4984 Phone: (651)257-5169
US Postal Services/Wyoming US Postal Services/Rush City
26824 Felton Ave. 265 West 5th Street
Wyoming, MN 55092 Rush City, MN 55069
Phone: (651)462-5252 Phone: (320)358-4433
US Postal Services/Center City
280 Andrews Ave.
Center City, MN 55012
To laugh often and much; to win the respect of
Intelligent people and affection of children, to
The appreciation of honest critics and endure the
Betrayal of false friends; to appreciate beauty; to
Find the best in others; to leave the world a bit
better, whether by a healthy child, a garden patch
or a redeemed social condition; to know even one
life has breathed easier because you have lived.
This is to have succeeded.
Ralph Waldo Emerson