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									Internets, Intranets, & Extranets: Is the
           Future Academic?

         Northern Virginia Technology
                   Council

                March 26, 1999
                Donald. R. Riley
             University of Maryland

                                            1
             University Perspective
• Universities have been on Internet -- helped create it

• Universities are centers of innovation

• Universities have similar business needs as
  commercial sector

• Universities and business moving from ends toward
  center


                                                           2
     Electronic Commerce
     Enabling Infrastructure
• Core Applications Systems

• Internet

• Browsers & Web Servers

• Directory Services

• Public Key Infrastructure
                               3
            Drivers

• Quality
• Access
• Cost Effectiveness
• Accountability




                       4
                      Vision: The Electronic Commons (1992)

                                                                                                              Conferencing,
                                                                                                           computer mediated
                                                                                                             communication


                                                                                                                                                       Email
                                                                                                            Gateways to
                                                                                                           other locations,
                                                                                                               internet
                                                                                                                                                                                      Video
                      Payroll
                                                                                      Library                                                             Calendar                conferencing,
                          Library
                                                                                                                                                                                   classroom
                                Financial
                                     Purchasing
                                            Human Resources
                                                Student         University
                                                                  Data                                                         E n te rta in me n ts                      Multimedia
                                                                Warehouse                                                                                                                     Courseware
                                                                                                                                                                                             development,
                                                                                                                                                                                             delivery tools
                                                                                                                                                       University-wide
                                                                                                              Governance                               tools/standards

                                                              Electronic Administration
                                                              Documents

                                                                                                The Commons                                                                    Desktop standards
                                                                                                                                                                                (wordprocssing,
                                         Collegiate systems                                                                                                                    spreadsheets, etc.)
                                    Department systems                                                                                       Collegiate/Departmental
                                                                                                                                                 tools/standards         Modeling
                                                              College/Department
                                                               Data Warehouses                                                                                                           Simulation


           University of Minnesota                                                                                                                                         Computational
                                                                                                                                                                              platforms
                                                                                                                                                                          (VAX, IBM, Cray,

     Vision of Information Technologies                                                                                                                                       SGI, Sun)
                                                                                                                                                                              providing
                                                                                                                                                                          tools to support

  We envision an electronic environment, a common space,                                                                                                                     large scale
                                                                                                                                                                            teaching and
                                                                                                                                                                              research
 that invites members of the University community to make                                                                                                                     problems


  use of distributed information technology in realizing our
land-grant mission. In addition, we wish to involve members
    of the community at large in this collaboration. This                                       Research       Education             Service
environment will be tolerant of diverse computing platforms,
    provide access to global information resources, and will
                      value innovation.




                                                                                                                                                                                                              5
                 Architectural Framework
                Information Technology Planning
(structural layers, component building blocks, policy cross cuts)

                                                                                             Specific    Shared
4 Policy issues            Leadership & Planning                                              Apps        Infra
cut through              Guidelines & Standards                                                Process    Help
Infrastructure layers
                         Organization & Funding
                        Performance & Measures                                                 Content   Access

   • the Work Process   Process
                                     Research    Outreach

                                     Teaching Administration
     layer
                                   Transaction     Public       Library

   • the Information    Content
                                    Processing
                                        &
                                                   Access
                                                  Internet
                                                               Holdings
                                                                   &
                                       Data     Information    Research
     Resource layer                 Warehouse     Services     Databases
                                   Technology Technology       First-call     Local

   • the Support          Help
                                    Standards Demonstration
                                        &            &
                                                               Helpline
                                                                   &
                                                                            Consulting
                                                                               &
                                   Short-course   Faculty       Expert       Onsite
     Service layer                   Training Development      Referral     Operations


   • the Technology                  Personal    Network
                         Access Workstations Connectivity
                                                                Server
                                                               Platforms
                                                                            Software
                                                                             Tools
                                                                                          Shared
                                                                                         Facilities
    Platform layer

                                                                                                                  6
       Information Technology Infrastructure


• To support and enable the academic missions and
  the strategic goals of the institution
• Improve quality and timeliness of information
• Improve service to students, faculty, and staff
• Build an infrastructure for the future
• Help maintain the University’s competitive position




                                                        7
   21st Century World of Learning and
               Information

 Computer mediated networks are ubiquitous
 Information appliances are smart and cheap
 Every client a server
 Glut rather than scarcity
 Communications a free good --> distance not a factor
 Distributed, disaggregated, disintermediated
 Integrative


                                                         8
    New Millenium Challenges to Higher
                Education

 Historic campus model of classroom/library/teacher/student is
  changing
 Internet-based, distributed, asynchronous learning competing
  with classroom learning
 Students can be anyone, anywhere, anytime
 Traditional colleges & universities face redefined education
  environment




                                                                  9
Post-Web World




                 10
World Class Competitiveness
Product and Process
Global competitiveness greatly depends on ability
  –   to quickly bring to market
  –   new, high quality products
  –   at a reasonable price
  –   that the consumer will purchase
  –   anywhere in the world.


World class products require world class product
 development processes:
       product, process, people, and organization


                                                     11
World Class Competitiveness
Information Access
   Global competitiveness depends on
    timely access to the world’s best
     information resources using the
    global information infrastructure.

 Add:
              Ability to Do!


                                         12
              Impact of Technology
• Eliminating barriers
   – Time
   – Geography/distance
   – Ability; Capacity/size; Race/gender
• Changing way of doing business: disintermediation
   – new business practices
   – new businesses; old businesses disappearing
• New jobs/careers; old disappearing
• New pressures



                                                      13
       Technology Enhanced Learning
• Objective: Students will have the tools and
  support necessary to receive maximum benefits
  from technology
   –   Personal computers for all students
   –   Communications infrastructure (Networks...)
   –   Systems and information resources
   –   Faculty development and support
• Technology Across the Curriculum
• Education for a Lifetime


                                                     14
Teaching/Learning Initiatives




                                15
Modern Instructional & Research Environments

  Computers

  Networks
                                 QuickTime™ and a
                                Video decompressor
  Information Resources   are needed to see this picture.


  Media Rich!




                                                            16
      Support of Research Initiatives

• High Performance
   – Networks
   – Computing
   – Visualization
• On-line data and resources
• Collaboratives




                                        17
Online Delivery: Big Picture


     Content   Back Office
   Management: Systems
 EDUCAUSE NLII
      IMS



                Self-Service
    Content         Web
  Development   Front-door



                               18
Vision: Six Critical Student Systems
               Needs

    Integrated (work flow)
    Interactive, self-service
    Planning
    Performance Assessment
    Marketing
    Life-long Access



                                       19
Old Process         New Process

 Auto Transaction    Auto Transaction



    Self Help           Self Help



    Generalist          Generalist



    Specialist          Specialist




                                        20
                         Delivering Services to Students -- Old Way
•Silo structure
•No cross departmental communication
•Students wait in lines                                                  Financial Aid
•Students walk all over campus bounced
from one office to the next                    Registrar
•Limited access by being open 8 hours a
day 5 days a week
•Stacks of printed material
•Multiple sources of information
•Does not support distance education
•Information student gets is dependent on                           International
the knowledge of the front-line staff
                                            Advising                  Programs
                                             Offices



                                                       Admissions
            Student
                                                                           Bursar
                                                Book Store

                                                                                         21
Old Way                  New Way
Students wait in lines   Accessed from any
                         computer on the Internet
Students walk all
over campus              All from one computer

Open 8 hours a day       Open 24 hours a day
5 days a week            7 days a week
Stacks of printed        Electronic, no paper
material
Multiple sources of      One source, easily found
information              and understood
Office determines        Student determines
timing of information    timing of information
and flow                 and flow

                                                    22
New Web Front-door ....




                          23
New Web Front-door ....
 to the Personal Needs




                          24
New Web Front-door ....
 to the Personalized U




                          25
26
       Old Way - Service Level                           New Way - Service Level
       Determined by Service                            Determined by the Quality
            Professional                                     of the Web Site


                  Policy    Memos from
                 Manuals    Management

   Personal                          Publications &
  Experience                           Catalogs

                      Service
                    Professional         Colleagues &
Administrative                            Co-workers                   Web
  Database
                                                                      Pages


                   Service Counter




                   Customer                                     Customer

                                                                                    27
            Administrative Structure

            Reporting
             Lines




Technology                           Financial                           Human               Many
                   Registrar                           Bookstore
   Office                               Aid                             Resources           More…..




Service Counter   Service Counter   Service Counter   Service Counter   Service Counter   Service Counter




                                                                                                            28
  Databases                   Databases
  Oracle, Informix, DB2,
  etc..........
                              Oracle, Informix, DB2,
                              etc..........                                 The Way it Is
   New Data                    Degree Progress
   •Package system             •Package system
   •System developed in-       •System developed in-                        User/Customer
   house                       house




      Web front end                  Web front end




      Web front end             Web front end               Web front end               Web front end




 Bookstore                  Library System              HR System                  Student System
 •Package system            •Package system             •Package system            •Package system
 •System developed in-      •System developed in-       •System developed in-      •System developed in-
 house                      house                       house                      house

Databases                  Databases                   Databases                  Databases
Oracle, Informix, DB2,     Oracle, Informix, DB2,      Oracle, Informix, DB2,     Oracle, Informix, DB2,
etc..........              etc..........               etc..........              etc..........




                                                                                                           29
The Way it Is -- Layering Technology

                                                       The Way it Is

                                                       User/Customer


   Web front end       Web front end




   Web front end   Web front end       Web front end            Web front end




                                                                                30
  Databases                   Databases
  Oracle, Informix, DB2,
  etc..........
                              Oracle, Informix, DB2,
                              etc..........                      The Way it Should Be
   New Data                    Degree Progress
   •Package system             •Package system                            User/Customer
   •System developed           •System developed
   in-house                    in-house




                                                                        •Package system
                 Glue Program for Web Front End                         •System developed in-house




 Bookstore                  Library System              HR System                    Student System
 •Package system            •Package system             •Package system              •Package system
 •System developed          •System developed           •System developed            •System developed
 in-house                   in-house                    in-house                     in-house

Databases                  Databases                   Databases                    Databases
Oracle, Informix, DB2,     Oracle, Informix, DB2,      Oracle, Informix, DB2,       Oracle, Informix, DB2,
etc..........              etc..........               etc..........                etc..........




                                                                                                             31
               Old Model for Service Delivery
       As you serve more customers your costs go up proportionately
Service Professionals                        Customers




                                                                      32
               Old Model for Service Delivery
       As you serve more customers your costs go up proportionately
Service Professionals                        Customers




                                                                      33
         Web Model for Service Delivery
     As you serve more customers your costs stay nearly flat
                                        Customers




  Web
 System
    for
Delivering
 Service




                                                               34
         Web Model for Service Delivery
     As you serve more customers your costs stay nearly flat
                                        Customers




  Web
 System
    for
Delivering
 Service




                                                               35
    Delivering Services the New Way - Career and Education

              Job             Employer       Occupational       Interest and Skill
            Listings         Information     Information           Inventories




Person starts
                                                                                 Career and
 to solve a
                                      Series of Web Pages                        Education
  problem
                                                                                  Strategy
through the
    Web




                University                 Private Colleges &
                Programs                   Technical School
                                               Programs


                                                                                              36
       Enterprise Security Strategy
• Public Key Infrastructure Solution
  Access control + encryption
  Enable Single Sign-on
  Enable digital signatures
  Enable Secure Document Routing
  Pilot underway
  Estimated rollout to 50,000 users over 3 years
• Smart Cards
  – replace current ID-card
  – replace current “secure ID” card



                                                   37
      Authentication/Authorization
• Authentication    • Authorization
  – Username /        – X.500 attribute
    Password          – Local database
  – One-Card          – Meta-directory
  – PKI




                                          38
                      PKI Pilot
• Driven by new applications
   – Electronic forms
   – Grants Management
   – Financial/General Ledger System
• IBM/Entrust Technologies -- Infrastructure
   – Integrates with existing directory
   – Tokens on multiple media
   – Key management services




                                               39
              Supply Chain
            Management Center
• The goal of Supply Chain Management is to
  optimize the physical and information flows
  stretching from suppliers to producers to
  distributors to customers.
• The mission of the Center is to advance
  knowledge and capture current and emerging best
  practices in supply chain management.




                                                    40
                Center Studies

• A team of management faculty and industry
   experts are conducting a range of studies:
   -Studies On Network-Centric Supply Chains For
   The U.S. Military.
  -Studies On E-Commerce Best Practices In
   Industry For The Data Interchange Standards
   Association




                                                   41
 Center Projects and Educational Activities
• Partnership underway with EDS and a group of leading E-
  Commerce companies to develop an Integrated E-Supply
  Chain Learning Laboratory that will highlight the power of
  dynamic optimization software, real-time messaging systems
  and virtual integration between firms in extended supply
  chains.
• Supply chain best practice seminars and training for many
  companies, including UPS and Hughes Network Systems.
• “Real-Time Management Of Supply Chains” Course




                                                               42
         Digital Portal: Managing Intermodal
                     Transportation
        in a Global Market in the 21st Century
• Digital portal -- a high-tech system of information
  exchange and logistics management to support
  electronic commerce coupled with integrated
  transportation of physical goods and logistics
  management across all modes of transportation through
  Maryland ports
  of entry.




                                                          43
                    Internet2 Goals


 Enable new generation of applications

 Re-create leading edge R&E network capability

 Transfer capability to the global production Internet




                                                          44
  Commercialization                               Privatization
21st Century                                             Interoperable
Networking                                               High Performance
               SprintLink                                Research &Education
               InternetMCI             US Govt           Networks
                                       Networks
                                       ANS



                          ARPAnet
 Active                                NSFNET
               gigabit
 Nets          testbeds
 wireless                                         Internet2, Abilene, vBNS
 WDM
                           Quality of Service     Advanced US Govt Networks
                           (QoS)

  Research and
  Development                                     Partnerships

                                                                         45
         UCAID Member Universities
                     127 Members as of June 1998




Hawaii
                                               46
                                                    TED




             UCAID Current Priorities

 Establish backbone connectivity
 Facilitate middleware implementation
 Support network research
 Identify and develop first phase
  applications
 Build international collaboration opportunities




                                                     47
                   Abilene Project


 Provide advanced network testbed
 Support Internet2 applications development
 Demonstrate next generation operational and
  quality of service capabilities
 Create facilities for network
  research




                                                48
          Abilene Characteristics

 2.4 Gbps (OC48) among gigaPoPs, increasing to
  9.6 Gbps (OC192)
 Connections at 622 Mbps (OC12) or 155 Mbps
  (OC3)
 IP over Sonet technology
 Access PoPs very close to almost all of the
  anticipated university gigaPoPs




                                                  49
                                                                            The Abilene Network
                        Seattle




           Eugene                                                                       Minneapolis                                                 Westfield

                                                                                                                                                    New York        New Haven
                                                                                                                                 Cleveland                     Newar
                                                                                                                                Detroit
                                                                                                                                                               k
                                                                                                                                                              Trent
                                      Salt Lake City                                                                                                       Philadelp
                                                                                                                                                                on
                                                                                                                                          Pittsburgh      Wilmington
                                                                                                                                                           hia
                                                                                    Lincoln                               Columbus
  Sacramento                                                                                          Indianapolis
                                                                                                                                                       Washington
      Oakland                                                          Denver

                                                                                Kansas City
                                                                                                                                          Raleigh
                                                              Albuquerque
          Los Angeles                                                                                               Nashville
                                                                                                                                    Atlanta
                        Anaheim          Phoenix

                                                                                      Dallas




Abilene
     Router Node        Access Node       Directly Connected Participant                              New Orleans
                                          GigaPop Connected Participant                Houston
GigaPoPs                                  (ALL COLORS)

     UW Pacific North West One Net         OARnet                                                                                                   Miami

     CENIC                Texas            Pittsburgh (CMU)

     Westnet              MREN             MCNC

     Great Plains         MERIT            MAX

                                           MAGPI
                                                                            33 Total Access Points
                                                                            Serving 64 Members                                                                                  50
                The QBone Initiative

 Vision
    Significant subset of the Internet implements well-defined
     notions of QoS and is regarded by users as infrastructure
 Testbed
    Interdomain DiffServ testbed being built by R&E networks
    Infrastructure only a graduate student could love
 Initiative
    Internet2 initiative that includes
        QBone testbed (QIG)
        Intradomain solutions group (QSG)




                                                                  51
          Internet2 QoS Resources

 QoS Working Group
   Home Page:
    http://www.internet2.edu/qos/wg
   Interest Mailing List:
    wg-qos-interest@internet2.edu
 QBone
   Home page:
    http://www.internet2.edu/qbone




                                      52
           Middleware Challenges

 Identify technologies that are scalable and
  interoperable
 Increase deployment of middleware technologies
  as part of a pre-commercial production
  environment
 Examples:
   Distributed storage - I2-DSI initiative
   Multicast video tools - I2-DVN initiative



                                                   53
             Applications:
  Horizontal, Vertical, Spot Solutions
             Standard APIs
               Middleware:
 Security, Directory, Quality of Service,
 Audio/Video Frameworks, Accounting,
 Collaboration Frameworks, Multicast
             Standard APIs

Operating system and network services

Interoperable Protocols
                                            54
                 Technology Scope
 Emphasis is on technologies that enable
  developing and deploying advanced research and
  education applications across our institutions
      QoS                      Transaction systems
      Digital video/audio      Meta-computing
      Security                 Management
      Collaboration            IP telephony
      Directories              Accounting/billing
      Multicast                E-commerce
      File systems             Object brokers
      Measurement              Search mechanisms
      Remote instruments       Printing
      IMS


                                                       55
I2-Digital Video Network
    Scalable and easy                  to use
    Integrated into applications
    Streaming and interactive
    Real-time and asynchronous (stored)
    Unicast and native multicast
    Single source to multi-source
    Resolutions up to HDTV



                                                 56
        Distributed Storage Initiative

 Develop and deploy a reliable, scalable, high
  performance network storage capability enabling
  broad access to stored video, very large data sets,
  etc.




                                                        57
  Internet2 International Collaborations

 Building peer to peer relationships
 Looking for similar goals/objectives and similar
  constituencies
 Mechanism: Memoranda of Understanding
 Signed: CANARIE, Stichting SURF, NORDUnet
 In process: TERENA, SingAREN, JAIRC, APAN and
  others




                                                     58
Proposed NGI Architecture




  Source: http://www.ccic.gov/ngi/implementation-Jul97/g2_hp_conn_spec.html   59
                                STAR TAP:
            Persistent Interconnect for NGI, Internet2, International High-
                                Performance Networks

                                           CA*net 2

Australia                                                                               France

                                                                                          Israel
Japan                                                                            Netherlands

                                                                                     Denmark
Korea
                                                                                       Finland

                                                                                        Iceland
Singapore
                                                                                        Russia

Taiwan                                                                                 Norway

                                                                                       Sweden


                                                      Source: http://www.startap.net/topology.html 60
China Internet Connectivity Today
                       JANET and Super JANET
                512K               UK                  Another Europe
                                                         Countries
                2M
                                                Canada
                        64K
                              Hong Kong
512K         CERNET                     64K
       2M                                      Germany
                 10M               >2M X 3

             CSTNET        2M
                                               U. S. A.
                        > 2M+45M
            CHINANET
                64K                            Japan
            CHINAGBN          2M
                                              Singapore                 61
Africa progress




                  62
Africa - bandwidth




                     63
           United Nations Global Trade Point Network
  Other US
                                         Secure                   Shanghai
Trade Points
                                          Lines                      TP

                                                        Beijing
                                                        SEAL
                           SEAL
                                                       CNTPDC
                          (U of M)

         Trade Point
         Minnesota
                                                            UNTPDC
                                             Senegal
                                                           (Australia)
               Internet                        TP




  Rural Minnesota      Secure Browsers     http://www.sealus.umn.edu/untpdc
     Electronic        and Smart Cards     http://www.untpdc.org/untpdc
  Trading Centers

                                                                              64
                     Message

• We built the Internet
• The Internet is our backbone, we’re putting it to
  work
• We’re building Internet2
• Then we’ll build Internet3
• Watch the universities
• Partner with us: we can learn from each other

                 drriley@cio.umd.edu
                                                      65
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