CITY OF MINNEAPOLIS
Request for Proposal
Broadband IP Data Access Services
ISSUANCE DATE: April 13, 2005
ISSUING AGENCY: Business Information Services
USING AGENCY: CITY OF MINNEAPOLIS
MAILING INSTRUCTI ONS : Proposals must be in a sealed envelope clearly mark ed “Proposal to Provide
Broadband IP Data Access Services”. Mail one (1) original executed response and ten (10) duplicate
copies. Eleven (11) copies of a CD-ROM containing electronic copies and supporting documentation
should be included with each original and copy proposal. The Respondent’s Company Name must be
clearly marked on the front on the envelopes.
DELIVERE D BY US POSTA L SERVICE OR ANY OTHER MEANS TO:
CITY OF MINNEAPOLIS
Towle Building, Room 552
330 Second A venue South
Minneapolis, MN 55415
Sealed Proposals, subject to the conditions of this RFP, will be accepted until:
4:30 p.m. Central Daylight Time on Tuesday, June 7, 2005
A mandat ory Pre-Proposal Conference is scheduled for prospective vendors:
Wednesday, April 27, 2005, at 11:00 a.m. Central Daylight Time
Please limit the number of representatives attending to three people per organization.
CITY OF MINNEAPOLIS
Equipment Services Division
Currie Conference Center
1200 Currie A venue
Minneapolis, MN 55403
A Notice of Intent to Propos e and registration for the mandatory Pre-P roposal Conference is required by
Wednesday, April 20, 2005, by 4:30 p.m. Send the Notice of Intent to Propos e and complete contact
information to Pre-Proposal Conference attendees via Email to email@example.com .
Written questions concerning the RFP specifications will be received after the Pre -Proposal Conference
and until 4:00 p.m. Central Daylight Time on We dnesday, May 11, 2005. Email questions to
firstname.lastname@example.org nneapolis.mn.us .
All written questions and answers will be posted on the CITY OF MINNEAPOLIS’ web site as an
addendum. It is the Respondent’s responsibility to assure that all addenda have been reviewed and, if
need be, signed and ret urned.
April 13, 2005 CITY OF MINNEAPOLIS Page 1 of
Table of Contents
1.0 EXECUTIVE SUMMARY ................................................................................................ 4
2.0 CITY OF MINNEAPOLIS OVERVIEW ......................................................................... 6
2.1 About the CITY OF MINNEAPOLIS .......................................................................... 6
2.2 Current Communications Infrastructure .................................................................... 7
2.3 Resources Available to Ultimate Contractor ............................................................ 8
3.0 REQUEST FOR PROPOSAL TIMETABLE AND PROCEDURES ....................... 10
3.1 Release of Request for Proposal ............................................................................. 10
3.2 Notice of Intent to Propose ....................................................................................... 10
3.3 Pre-Proposal Conference (Mandatory) ................................................................... 10
3.4 Contact For Inquiries ................................................................................................. 10
3.5 Last Date to Submit Written Questions................................................................... 11
3.6 Proposal Due Date, Time and Location.................................................................. 11
3.7 Project Schedule – Anticipated ................................................................................ 11
3.8 Proposal Cover Letter and Executive Summary ................................................... 12
3.9 Proposal Format and Required Submittals with Proposal Response ................ 12
3.10 Proposal Evaluation ................................................................................................... 13
3.11 CITY OF MINNEAPOLIS Institutional Pilot Projects............................................. 13
4.0 CONTRACT REQUIREMENTS, TERMS AND CONDITIONS............................... 15
4.1 Standard CITY OF MINNEAPOLIS Terms and Conditions ................................. 15
4.2 Small and Underutilized Business Program Requirements................................. 19
4.3 Prevailing Wage Certificate ...................................................................................... 20
4.4 Equal Benefits Ordinance ......................................................................................... 20
4.5 Contractor Guaranty..………………….……………………………………………20
4.6 Contractor Insurance Requirements ....................................................................... 20
4.7 Indemnification............................................................................................................ 22
5.0 REQUIREMENTS .......................................................................................................... 23
5.1 Institutional Services Background ........................................................................... 23
5.2 CITY OF MINNEAPOLIS Required Institutional Services ................................... 25
6.0 DESIRED SERVICES ................................................................................................... 28
6.1 Residential Services .................................................................................................. 28
6.2 Business Services...................................................................................................... 28
6.3 Community Development Services ......................................................................... 29
6.4 Economic Development Services............................................................................ 31
6.5 Visitor Amenity Services ........................................................................................... 31
7.0 TECHNOLOGY AND MANAGEMENT CAPABILITIES ......................................... 32
7.1 Technology Design and Integration......................................................................... 32
7.2 Project Management, Installation and Testing ...................................................... 38
7.3 Operations and End User Support .......................................................................... 42
8.0 RESPONDENT INFORMATION AND FINANCIAL OVERVIEW .......................... 44
8.1 Background and Experience .................................................................................... 44
8.2 References .................................................................................................................. 44
8.3 Operational Strengths................................................................................................ 45
8.4 Marketing and Sales Strength .................................................................................. 45
April 13, 2005 CITY OF MINNEAPOLIS Page 2 of
8.5 Customer Service and Technical Support.............................................................. 45
8.6 Technical Strength ..................................................................................................... 45
8.7 Application and Integration Development Strength .............................................. 46
8.8 Respondent Partnerships ......................................................................................... 46
8.9 Proposed Service and Network Management Approach..................................... 47
8.10 Organizational Model ................................................................................................. 47
9.0 RESPONDENT BUSINESS PLAN AND FINANCIAL MODEL ............................. 48
10.0 APPENDICES................................................................................................................. 49
Appendix 1 – Map of CITY OF MINNEAPOLIS................................................................. 49
Appendix 2 – Description of Current CITY OF MINNEAPOLIS Network ...................... 49
Appendix 3 – CITY OF MINNEAPOLIS Current Internet Access ................................... 49
Appendix 4 – CITY OF MINNEAPOLIS Facilities ............................................................. 49
Appendix 5 – Hanging Assets .............................................................................................. 50
Appendix 6 – Prevailing Wage Certificate .......................................................................... 50
Appendix 7 – Neighborhoods and Community Technology Center Locations............. 50
Appendix 8 – Languages Spoken....................................................................................... 50
April 13, 2005 CITY OF MINNEAPOLIS Page 3 of
CITY OF MINNEAPOLIS
REQUEST FOR PROPOSAL
BROADBAND IP DATA ACCESS SERVICES
1.0 EXECUTIVE SUMMARY
The CITY OF MINNEAPOLIS is a vibrant urban environment with active neighborhoods, lakes,
parks, schools, libraries, dining and entert ainment spaces and cultural venues. In a study relat ing
to the literacy of communities and their populations, Minneapolis ranked as the most literate city
in the nation. The city beat out Seattle and San Francisco for the title. Minneapolis is also the
top tech city in the nation. That’s according to the world’s largest science and technology
magazine, Popular Science. The “unassuming yet consistently innovative Minneapolis” edged
out Atlanta and Washington, D.C. for the top tech city based on the results of data gathered and
evaluated by the magazine from the Census Bureau, the National Scienc e Foundation and expert
The purpose of this Request for Proposal is to solicit responses from private sector organizations
that have the desire, technical competence, business experience and financial whe rewithal to
implement and operate a fixed and mobile broadband services network to meet current and future
institutional needs and provide coverage to all locations across the CITY OF MINNEAPOLIS.
The CITY OF MINNEAPOLIS will contract with the selected Res pondent for access and
connectivity services to meet its institutional requirements; facilitate use of CITY OF
MINNEAPOLIS owned assets to support technology deployment, and promote CITY OF
MINNEAPOLIS Department and Boards’ use of broadband services for operational needs.
CITY OF MINNEAPOLIS desires creative, detailed, customer centric responses to this request.
Respondents must meet all CITY OF MINNEAPOLIS institutional requirements outlined in this
document. Based on the broadband technology platform implement ed through this program,
Respondents will also be evaluated by their submissions regarding CITY OF MINNEAPOLIS
desires to make improved access and connectivity services available to residents, businesses
and visitors. The intended scope of this document specifically addresses CITY OF
MINNEAPOLIS institutional requirements and by extension, CITY OF MINNEAPOLIS service
delivery points such as CITY OF MINNEAPOLIS and Board facilities, outdoor areas, construction
environments, and structures such as single-family homes and small businesses.
In addition, CITY OF MINNEAPOLIS is interested in understanding any services that
Respondents may propose to offer to residents, businesses and visitors in the CITY OF
MINNEAPOLIS. The CITY OF MINNEAPOLIS will not own, operate or be involved in the delivery
or support of any services and will not arbitrate any problems associated wit h such services. The
CITY OF MINNEAPOLIS involvement will be limited to the proc urement and use of institutional
services for CITY OF MINNEAPOLIS use as detailed in this document.
The CITY OF MINNEAPOLIS will create a short list of Respondents during an initial evaluation
phase to work more closely with CITY OF MINNEAPOLIS in the second, more detailed phase of
assessment. THE CITY OF MINNEAPOLIS will seek to understand business operations
experience, technical design and implementation capabilities, customer and technical support
April 13, 2005 CITY OF MINNEAPOLIS Page 4 of
services, financial wherewithal and detailed business plans of selected Respondents. Broadband
access must be ubiquitous across the CITY OF MINNEAPOLIS within 12 months. Significant
enhancements in access speeds; overall network capacity, applications development and
standards compliance are expected within 24 months. A clear and achievable 60-mont h
broadband technology life cycle strategy and detailed business plan will be required. . Your
ability to fully engage the people, processes and technology necessary to succeed in deploying
an integrated infrastructure and a complete menu of easy to use, competit ive and targeted
customer and community services is essential.
We welcome and appreciate all Respondents’ participation, creativity and input in this proc ess.
April 13, 2005 CITY OF MINNEAPOLIS Page 5 of
2.0 CITY OF MINNEAPOLIS OVERVIEW
2.1 About the CITY OF MINNEAPOLIS
Residents of the CITY OF MINNEAPOLIS are increasingly accessing the Internet from their
homes. An April 2003 survey by Nielsen/ Net Ratings entitled “Top Internet Mark ets”, ranked the
CITY OF MINNEAPOLIS 20 nationwide in terms of household Internet penetration with 68. 2%.
A September 2004 survey, also by Nielsen/Net Ratings, entitled “Top Broadband and
Narrowb and Mark ets” ranked the CITY OF MINNEAPOLIS 15 with 46.9% of the City’s Internet
users employing broadband access. Using the above surveys, the U.S. 2000 Census data, and
the 2003 CITY OF MINNEAPOLIS Resident Satisfaction Survey, which show an average of 2.36
persons per household, the number of broadband households in Minneapolis is estimated to be
30-32% of total households.
2.1.1 Map of Minneapolis
See Appendix 1 for a map of the CITY OF MINNEAP OLIS.
2.1.2 City Statistics
Minneapolis is Minnesota’s largest city with an area of 58.7 square -miles. Minneapolis is
located in Hennepin County and has 162,352 Housing units. Ac cording to the 2000
Cens us, Minneapolis had a population of 382,618 with a median age of 31.2 years. The
median household income is $37,974 and 21% of the residents over 25 years old have at
least a bachelor's degree. Minneapolis is ethnically diverse with a population that is 65%
white, over 7% Hispanic, 18% black or African American, over 6% Asian and over 2%
Minneapolis businesses include construction, manufacturing, wholes ale and ret ail
establishments, financial and service businesses, as well as a host of other industry
segments. The chart below presents the 2000 statistics for the number of businesses
broken down by quantity of employ ees.
Employee Quantity of Businesses
According to the 2000 Census and the CITY OF MINNEAPOLIS GIS system, there are a
total of 162,352 households within the City. The quantities by ward are as follows:
Ward Quantity of Households
April 13, 2005 CITY OF MINNEAPOLIS Page 6 of
Ward Quantity of Households
2.2 Current Communications Infrastructure
2.2.1 CITY OF MINNEAPOLIS Private Network
Appendix 2 contains an overview of the CITY OF MINNEAPOLIS’ existing private
network. The CITY OF MINNEAPOLIS is requesting the Respondent to propose a
private network solution for the CITY OF MINNEAPOLIS.
2.2.2 Current Internet Access
The current Internet access is provided through the Unisys managed services contract
with the CITY OF MINNEAPOLIS through their data access services infrastructure.
Additional details for Internet access are cont ained in Appendix 3.
2.2.3 Existing Public Safety and Emergency Communications Systems
The CITY OF MINNEAPOLIS operates a CITY OF MINNEAPOLIS -owned 800 Mhz
digital, simulcast, voice radio sub-net work connected to a State-owned metro area voice
radio backbone. The CITY OF MINNEAP OLIS no longer uses CDPD. Minneapolis Fire
Department still uses the Electrocom system with 43 mobile Data Protocol Convert ers
(DP Cs) with two-line display and eight connected to Comput er Aided Dispatch for primary
fire station alerting. Minneapolis Parks uses 11 MDT’s and Minneapolis Police
Department still has 63 MDT’s on the Electrocom system. Both Parks and Police
eventually plan to move to the Sprint commercial solution. There are two EMS
ambulances that have MDT’s on the Electrocom system.
Mobile Computer Terminals (MCTs) are installed in 163 of the 219 vehicles in the Police
fleet. Following is information on the mobile voice and data environment:
Model Radio brand
Manufacturer Quantity Software Configuration
Number and transmit power
P3M- Sprint Air Card
Data 911 163 Windows XP, VPN, Packet Cluster Patrol
April 13, 2005 CITY OF MINNEAPOLIS Page 7 of
Following are quantities of mobile devices.
Department Voice Mobiles Voice Portables MDC’ s MDT’ s
Public Works 315 167 0 0
Police (including Park 311 921 163 73
Police, Traffic Control
and ME CC)
Fire 100 118 0 63
The CITY OF MINNEAPOLIS has an amalgam of current wireless network usage. The
CITY OF MINNEAPOLIS currently maintains a working relations hip with the following
State of Minnesota and Radio Shop – 800MHz voice network services
Sprint – CDMA2000 AirCards for Mobile Data Computers and Laptops
Unisys – Internet uplink services and LA N integration
Aether – Mobile Data Computer message switch to State of Minnesota
AT& T Wireless – Cellular Digital Packet Data (CDPD)
Ameritech/SBC and Radio Shop – Pagers for Police, Fire, and Park Police
Verizon/ NE XTE L – Cellular telephones and net work services
Motorola – 800MHz network and devices
Radio Board – coordination of 800 MHz, CDP D, cellular, paging, MDT and MDC
2.3 Resources Available to Ultimate Contractor
The CITY OF MINNEAPOLIS will assist the selected Contractor to coordinate access to its
publicly owned rights of way, buildings, and hanging assets to assist in the deployment of the
planned broadband IP data network.
CITY OF MINNEAPOLIS facilities are described in Appendix 4. Following is an overview of the
quantities by area:
CITY OF MINNEAPOLIS Public Works Properties – 120
CITY OF MINNEAPOLIS Leas ed Parking – 22 ramps and 8 parking lots. The parking
facilities (ramps, lots and meters) are described on the web site at
Parks & Recreation Board – 476
Minneapolis Library Board – 206
Minneapolis Board of Education – 62
Minneapolis Public Housing Authority – 747
2.3.1 Hanging Assets
There are 28, 000 wooden streetlight poles deployed throughout the City that are owned
by the CITY OF MINNEAP OLIS or Xc el Energy. Xcel-owned poles are not in the
downtown Core Business District area. The Xcel streetlights are individually powered
and, in most cases, are equipped with photoelectric “eyes”.
The CITY OF MINNEAPOLIS owns and operates approximately 13,000 metal streetlight
poles within the City limits (See Appendix 5). About 50 percent of these poles are 12 feet
high and the other 50 percent are 30 to 40 feet high. The City-owned streetlight poles
are not powered 24 hours a day, but rather are powered through a photo-eye contained
April 13, 2005 CITY OF MINNEAPOLIS Page 8 of
within a service cabinet. There are about 800 of these service cabinets located
throughout the City.
The challenge faced wit h utilizing City-owned met al streetlight poles is to obtain 24 hour a
day power. To do this, power feeds must be installed underground from the pole
locations to the service cabinets. The proximity of light poles to the service cabinets
ranges from 10 to 1,000 feet.
The CITY OF MINNEAPOLIS has 804 signalized int ersections. A majority of the traffic
signal structures located at these intersections include pedestal poles with a height of 10
feet. The same challenge will exist as mentioned above. Independent power
connections will be required outside of the signal operations. The selected Offerors
and/or Contractor will not have access to CITY OF MINNEAPOLIS traffic signal facilities.
Due to the liability concerns, the use of CITY OF MINNEAPOLIS traffic signal
infrastructure will only be allowed when no other reasonable alternative exists.
The Park Board owns approximately 2,400 parkway streetlights and the CITY OF
MINNEAPOLIS operates and maint ains these lights . A majority of the Park Board
lighting structures include pole heights of 11 feet. A large number of these poles are
structurally suspect for any additional stress and load beyond their existing lighting
needs. Each pole will need to be individually inspected to ensure structural capabilities.
The Park Board also owns other lighting structures within their parks.
2.3.2 Buildings to Consider
Please refer to Appendix 4.
During the CITY OF MINNEAPOLIS’ broadband network planning sessions, the CITY OF
MINNEAPOLIS determined several sites for potential use as broadband tower locations.
Some of these are CITY OF MINNEAPOLIS -owned. These locations include:
17 & Washington
Prospect Park Water Tower
Washburn Water Tower
Nort h Memorial Hospital
828 Spring Street
Whipple Federal Building at Fort Snelling
740 River Drive
18 & Central
Horn Tower 31 and Blaisdell
Hennepin County Government Center
Ninet een (19) Fire Stations
April 13, 2005 CITY OF MINNEAPOLIS Page 9 of
3.0 REQUEST FOR PROPOSAL TIMETABLE AND PROCEDURES
3.1 Release of Request for Proposal
This Request for Proposal (RFP) is being issued to firms deemed to be potentially qualified to act
as Contractor to the CITY OF MINNEAPOLIS for the acquisition, design, implementation, and
ongoing management of a broadband IP data network, as well as required upgrades to the CITY
OF MINNEAPOLIS’ private network.
3.2 Notice of Intent to Propose
A Notice of Intent to Propos e and registration for the mandatory Pre-P roposal Conference is
required by Wednesday, April 20, 2005, by 4:30 p.m. Central Daylight Time. The Notice of
Intent to Propose and complete contact information for Pre-Proposal Conference attendees
should be sent via Email to email@example.com .
3.3 Pre-Proposal Conference (Mandatory)
A Pre-Proposal Conference will be held on Wednesday, April 27, 2005 at 11:00 a.m. Central
Daylight Time at the following location:
CITY OF MINNEAPOLIS
Equipment Services Division
Currie Conference Center
1200 Currie A venue
Minneapolis, MN 55403
Attendance at the pre-proposal conference is mandatory. A proposal will not be accepted from a
Respondent that did not attend the mandatory pre -proposal conference.
3.4 Contact For Inquiries
Any questions regarding this RFP should be submitted in writing to the CITY OF MINNEAPOLIS’
sole contact person:
Mr. William E. Beck
Director, BIS Business Development
CITY OF MINNEAPOLIS
350 South Fifth Street, Room 127
Minneapolis, MN 55415
All questions are due no later than Wednesday, May 11, 2005, at 4:00 p.m. Central Daylight
Time. Questions will be answered in writing and sent to all known Respondents by Wednesday,
May 18, 2005. The contact person above is the only individual that can be contacted ab out the
project by Respondents before proposals are submitted. That contact MUS T be in writing. The
department contact cannot vary the terms of the RFP.
April 13, 2005 CITY OF MINNEAPOLIS Page 10 of
Any contact with CITY OF MINNEAPOLIS policy makers, department heads and/ or other
executives could be grounds for rejection of Respondent’s propos al. This includes lobbyists
and/or third party representatives of the Respondent’s organization and affiliates.
3.5 Last Date to Submit Written Questions
All questions regarding this RFP must be submitted in writing by Wednesday, May 11, 2005, at
4:00 p.m. Central Daylight Time. Inquiries received after that date and time will not be
considered. Any response made by the CITY OF MINNEAPOLIS will be provided in writing to all
Respondents by addendum. No verbal responses shall be authoritative.
3.6 Proposal Due Date, Time and Location
Response to this RFP must be rec eived by the CITY OF MINNEAPOLIS’ Procurement Division
no later than 4:30 p.m. Central Daylight Time on Tuesday, June 7, 2005. The proposals will
not be opened publicly; however, the names of the Respondents will be read aloud. Any
proposal received after the time stipulated will not be considered and will be rejected and
returned. Proposals must be responsive to all aspects of this Request for Proposal.
3.7 Project Schedule – Anticipated
The CITY OF MINNEAPOLIS expects to deploy the broadband IP data network by October 13,
2006 for testing by designated CITY OF MINNEAPOLIS personnel. General availability of the
network for all CITY OF M INNEAPOLIS location-based services and departmental users is
planned for February 16, 2007.
Following is an overview of the CITY OF MINNEAPOLIS’ anticipated project schedule.
RFP Issue Date 04/13/ 05
Notice of Int ent to Propose and Registration for
Mandatory Pre-P roposal Conference 04/20/ 05
Pre-P roposal Conferenc e (Mandat ory) 04/27/ 05
Deadline for Submitting Questions 05/11/ 05
Response to Questions Provided 05/18/ 05
RFP Res ponses Due 06/07/ 05
RFP Res ponses E valuated / Offerors for Pilots Selected 08/05/ 05
City Council Approval of Negotiations 09/09/ 05
Pilots Conducted and E valuated 11/11/ 05
City Council Approval of Contract 01/13/ 06
Engineering Completed 04/14/ 06
Design and E ngineering Approved 05/12/ 06
Installation Complet ed 10/13/ 06
Testing Complet ed 12/15/ 06
Broadband IP Data Net work Fully Launched 02/16/ 07
April 13, 2005 CITY OF MINNEAPOLIS Page 11 of
3.8 Proposal Cover Letter and Executive Summary
Proposals must include a cover letter signed by a duly aut horized officer(s) of the firm. In the
event that a consortium, joint venture or team submits a proposal, it shall not be considered
responsive unless it is established that all contractual responsibilities rest solely with one
Cont ractor or one legal entity, which shall not be a subsidiary or affiliate with limited res ources.
Each proposal shall indicate the entity responsible for execution on behalf of the team. The cover
letter shall list the names, email addresses, and phone numbers of persons who were responsible
for the preparation of the proposal and how they may be reac hed, in the event that the CITY OF
MINNEAPOLIS may want to pose questions regarding their proposal.
The proposal must also include an executive summary that shall include a statement of approach
to the work, understanding of the Program goals and objectives and demonst rat ed understanding
of the Program’s pot ential problems and special concerns.
3.9 Proposal Format and Required Submittals with Proposal Response
Ten (10) copies of the Proposal must be submitted in addition to one (1) original, marked
“Original”. Proposals shall be prepared on standard 8.5" x 11" paper, with material on one side
only. Foldouts containing charts, spreadsheets and oversized exhibits are permissible as long as
they are packaged with the proposal. The response must be placed in a three-ring binder with
tabs separating the major sections of the proposal, following the table of cont ents listed below.
Pages of the res ponse must be numbered consecutively within each section of the proposal,
showing proposal section number and page number.
Proposals must also be provided in electronic format, including all figures and attachments. For
the original and all copies of the response, an electronic version on CD -ROM shall be included in
the front pocket of each three-ring binder. Acceptable formats for electronic files include
Microsoft Word, Microsoft Excel and Adobe Acrobat (PDF).
The proposal must be submitted using the following table of contents format:
Tab 1 Cover Letter and Table of Cont ents
Tab 2 Executive Summary
Tab 3 Response to Section 3.11 – Institutional Pilot Projects
Tab 4 Response to Section 4 – Contract Requirements and Standard Terms and Conditions
Tab 5 Response to Section 5 – Requirements
Tab 6 Response to Section 6 – Desired Services
Tab 7 Response to Section 7 – Technology and Management Capabilities
Tab 8 Response to Section 8 – Respondent Information and Financial Overview
Tab 9 Response to Section 9 – Respondent Business Plan and Financial Model
Tab 10 Supplement al Respondent Information (including a listing of cont ents)
Tab 11 Supplement al Technical Information (including a listing of contents)
Tab 12 Response to Questions and Addenda (if applicable)
For responses to Sections 3.11, 4, 5, 6, 7 and 8, Respondent must repeat the statement for each
of the sections and sub-sections of the Request for Proposal. Immediately following each section
/ sub-section, Respondent must include its complete and free form response to every question
contained in that sub-section. Specific items requiring responses have been noted within t his
RFP by the term “QUESTION:”. Respondent’s free-form response text must be in Italics font to
differentiate it from Request for Propos al text.
April 13, 2005 CITY OF MINNEAPOLIS Page 12 of
For response to Section 9, Respondent must repeat the statements in that section of the Request
for Proposal. Immediately following, Respondent shall include its complete and free-form
verbiage response in Italics font and shall include the complete Business Plan and Financial
Model as supplemental pages within that section of the response.
Respondent should include any additional information to explain how their proposed solution
meets or exceeds defined requirements in Sections 10 and 11 of the response. References to
such supplemental information shall be made in the response to the appropriate section / s ub-
section that pertain to the supplemental information. Section 12 is a placeholder for responses to
questions and addenda (if applic able).
Submittals that are not in compliance with the format requirements will be downgraded
3.10 Proposal Evaluation
Proposal evaluation criteria includes, but is not limited to:
Qualifications and Experience
Support and Services
Cost of services
Net economic benefit to CITY OF MINNEAPOLIS
Contractor Organizational and Financial Viability
Innovative Approaches to CITY OF MINNEAPOLIS Goals
Community Technology Center coordination – value-add
Completeness of response
Communicating solely with contact person designated
Small and Under-utilized Business Enterprise Program (SUBP)
All proposals will be evaluated based upon the responses to this RFP. A short -list of Respondent
finalists will be created and from these finalists, two will be selected as Offerors. The Offerors will
proceed into Phase Two activities.
Phase Two activities shall consist of pilot network implementations, and final contract
3.11 CITY OF MINNEAPOLIS Institutional Pilot Projects
Building a prototype system to demonstrat e the functionality and operability of the new broadband
IP data network is important. A short-list of Respondent finalists will be created and these finalists
will be the Offerors. These Offerors will be required to conduct broadband pilot projects in which
access will be free to all testers. The cost of all pilot project s will be borne by the finalist
Respondents selected to be Offerors during the RFP evaluation process. The pilot projects are
intended not only to demonstrate the capabilities of Offerors, but also to prove the relative
effectiveness and potential superio rity of the technologies the individual Offerors deploy.
Respondents selected as Offerors must assume complet e management and financial
responsibility of the pilot projects.
April 13, 2005 CITY OF MINNEAPOLIS Page 13 of
Following are areas of interest to the CITY OF MINNEAPOLIS for potential pilot s:
o High Speed Video and Incident Area Network
o Remote Inspector and Water Meter Reading
Community Technology Center
o Demonstrate how people can learn to use the Internet and develop local web sites
Economic Development Zone
o Integration with existing professional mobility hot spots.
Light Rail Transit Corridor
o Access for commuters
QUESTION: Respondent should provide input and recommendations for pilot projects.
April 13, 2005 CITY OF MINNEAPOLIS Page 14 of
4.0 CONTRACT REQUIREMENTS, TERMS AND CONDITIONS
4.1 Standard CITY OF MINNEAPOLIS Terms and Conditions
QUESTION: Respondent must acknowledge agreement to the following standard CITY OF
MINNEAPOLIS terms and conditions and provide appropriat e supplemental information.
4.1.1 City’s Rights
The CITY OF MINNEAPOLIS reserves the right to reject any or all proposals or parts of
proposals, to accept part or all of proposals on the basis of considerations other than
lowest cost, and to create a project of lesser or greater expense and reimbursement than
described in this Request for Proposal, or the Respondent's reply based on the
component prices submitted.
4.1.2 Interest of Members of City
The Contractor agrees that no member of the governing body, officer, employee or agent
of the CITY OF MINNEAP OLIS shall have any interest, financial or otherwise, direct or
indirect, in the Contract.
4.1.3 Equal Opportunity Statement
Cont ractor agrees to comply with the provisions of all applicable federal, state and CITY
OF MINNEAPOLIS statutes, ordinances and regulations pert aining to civil rights and
nondiscrimination including, without limitation, Minnesota Statutes, Section 181.59 and
Chapter 363, and Minneapolis Code of Ordinances, Chapter 139, incorporated herein by
The Contractor will not discriminate against any employee or applicant for employment
because of race, color, creed, religion, ancestry, sex, national origin, affection preference,
disability, age, marital status or status with regard to public assistance or as a disabled
veteran or veteran or the Vietnam era. Such prohibition against discrimination shall
include, but not be limited to, the following: employment, upgrading, demotion or transfer,
recruitment or recruitment advertising, layoff or termination, rates of pay or other fo rms of
compens ation and selection for training, including apprenticeship.
The Contractor shall agree to post in conspicuous places, available to employees and
applicants for employment, notices to be provided by the CITY OF MINNEAPOLIS,
setting forth this nondiscrimination clause. In addition, the Respondent shall, in all
solicitations or advertisements for employees placed by or on behalf of the Respondent,
state that all qualified applicants will receive consideration for employment without regard
to race, creed, religion, ancestry, sex, national origin, affectional preference, disability,
age, marital status or status with regard to public assistance or status as disabled veteran
or veteran of the Vietnam era, and comply in all other aspects with the requirements the
Minneapolis Code of Ordinances, Chapter 139.
4.1.5 Transfer of Interest
The Contractor shall not assign any interest in the Contract, and shall not transfer any
interest in the same either by assignment or novation without the prior written approval of
the CITY OF MINNEAPOLIS, provided, however, that claims for money due or to income
April 13, 2005 CITY OF MINNEAPOLIS Page 15 of
due to the Contractor may be assigned to a bank, trust company or other financial
institution, or to a Trustee in Bankruptcy without such approval. Notice to any such
assignment or trans fer shall be furnished to the CITY OF MINNEAPOLIS. The
Cont ractor shall not subcont ract any servic es under this Contract without prior approval
of the CITY OF MINNEAP OLIS Department Contract Manager designated herein.
4.1.6 Compliance Requirements
All Contractors hired by the CITY OF MINNEAPOLIS are required to abide by the
regulations of the Americans with Disabilities Act of 1990 (A DA), which prohibits
discrimination against individuals with disabilities. The Contractor will not discriminate
against any employee or applicant for employment because of their disability and will
take affirmative action to ensure that all employment practices are free from such
discrimination. Such employment practices include but are not limited to the following:
hiring, promotion, demotion, transfer, recruitment or recruitment advertising, layoff,
discharge, compensation and fringe benefits, classification, referral and training. The
ADA also requires Contractors associated with the CITY OF MINNEA P OLIS to provide
qualified applicants and employ ees with disabilities with reasonable accommodation that
does not impose undue hardship. Contractors also agree to post in a conspicuous place,
accessible to employees and applicants, notices of their policy on non-discrimination.
The above requirements also apply to the Minnes ota Human Rights Act, Minn. Stat. C.
In the event of the Contractor's noncompliance with the non -discrimination clauses of this
Cont ract, this Contract may be canceled, terminate d, or suspended, in whole or part, and
the Contractor may be declared ineligible by the Minneapolis City Council from any
further participation in CITY OF MINNEAPOLIS Contracts in addition to other remedies
as provided by law.
4.1.7 General Compliance
The Contractor agrees to comply with all applicable Federal, State and local laws and
regulations governing funds provided under this Contract.
4.1.8 Performance Monitoring
The CITY OF MINNEAPOLIS will monitor the performance of the Contractor against
goals and performance standards required herein. Substandard performanc e as
determined by the CITY OF MINNEAPOLIS will constitute non-c ompliance with this
Cont ract. If action to correct such substandard performance is not taken by the
Cont ractor within a reasonable period of time after being notified by the CITY OF
MINNEAPOLIS, Contract termination procedures will be initiated. All work submitted by
Cont ractor shall be subject to the approval and acceptance by the CITY OF
MINNEAPOLIS Department Contract Manager designat ed herein. The CITY OF
MINNEAPOLIS Department Contract Manager designat ed herein shall review each
portion of the work when certified as complete and submitted by the Contractor and shall
inform the Cont ractor of any apparent deficiencies, defects , or incomplete work, at any
stage of the project.
4.1.9 Independent Contractor
Nothing contained in this Contract is intended to, or shall be construed in any manner, as
creating or establishing the relationship of employer/employee between the parties. The
Cont ractor shall at all times remain an independent Contractor with respect to the
services to be performed under this Contract. Any and all employees of Contractor or
other persons engaged in the performance of any work or servic es required by
Cont ractor under this Contract shall be considered employees or sub -Contractors of the
Cont ractor only and not of the CITY OF MINNEAPOLIS, and any and all claims that
April 13, 2005 CITY OF MINNEAPOLIS Page 16 of
might arise, including Work er's Compensation claims under the Worker's Compensation
Act of the State of Minnesota or any other state, on behalf of said employees or other
persons while so engaged in any of the work or services provided to be rendered herein,
shall be the sole obligation and responsibility of Contractor.
4.1.10 Hold Harmless
The Contractor agrees to defend, indemnify and hold harmless the CITY OF
MINNEAPOLIS, its offic ers and employees, from any liabilities, claims, damages, costs,
judgments, and expenses, including attorney 's fees, res ulting directly or indirectly from an
act or omission of the Contractor, its employees, its agents, or employees of
subcontractors, in the performance of the services provided by this Contract or by reas on
of the failure of the Contractor to fully perform, in any respect, any of its obligations under
this Contract. If a Contractor is a self-insured agency of the State of Minnesota, the
terms and conditions of Minnesota Statute 3.732 et seq. shall apply with respect to
liability bonding, insurance and liability limits. The provisions of Minnesota Statutes
Chapter 466 shall apply to other political subdivisions of the State of Minnes ota.
4.1.11 Accounting Standards
The Contractor agrees to maintain the necessary source doc umentation and enforce
sufficient internal controls as dictated by generally accepted accounting practices to
properly account for expenses incurred under this Contract.
4.1.12 Retention of Records
The Contractor shall retain all records pertinent to expenditures incurred under this
Cont ract for a period of six years after the resolution o f all audit findings, with the
exception that such records shall be kept for a period of ten years after both the terms of
a monitoring agreement have been fulfilled and all audit findings have been resolved for
abatement programs. Records for non -expendable property acquired with funds under
this Contract shall be retained for six years after final disposition of such property.
4.1.13 Data Practices
The Contractor agrees to comply with the Minnesota Government Data Practices Act and
all other applicable state and federal laws relating to data privacy or confidentiality. The
Cont ractor must immediately report to the CITY OF MINNEAPOLIS any requests from
third parties for information relating to this Contract. The CITY OF MINNEAPOLIS
agrees to promptly respond to inquiries from the Cont ractor conc erning data requests.
The Contractor agrees to hold the CITY OF MINNEAPOLIS, its officers, and employees
harmless from any claims resulting from the Contractor’s unlawful disclosure or use of
data protected under state and federal laws.
All Proposals shall be treated as non-public information until the Proposals are opened
for review by the CITY OF MINNEAPOLIS. At that time, the names of the responders
become public data. All other data is private or non-public until the CITY OF
MINNEAPOLIS has completed negotiating the Contract with the selected contractor. At
that time, the Propos als and their contents become public data under the provisions of
the Minnesota Government Data Practices Act, Minn. Stat. C. 13 and as such are open to
4.1.14 Inspection of Records
All Contractor records with respect to any matters covered by this Contract shall be made
available to the CITY OF MINNEAPOLIS or its designees at any time during normal
business hours, as often as the CITY OF MINNEAPOLIS deems necessary, to audit,
examine, and make excerpts or transcripts of all relevant data.
April 13, 2005 CITY OF MINNEAPOLIS Page 17 of
4.1.15 Living Wage Policy
All Contractor employees will be paid at least a living wage. The definition of a Living
Wage is at a minimum 110 percent of the current year federal poverty level for a family of
four as provided by the federal Department of Health & Human Services for a Cont ractor
that does not supply employ er-paid health insurance and 100 percent for a Contractor
that does supply employer-paid health insurance.
4.1.16 Applicable Law
The laws of the State of Minnesota shall govern all interpretations of this Contract, and
the appropriate venue and jurisdiction for any litigation which may arise hereunder will be
in those courts located within the County of Hennepin, State of Minnesota, regardless of
the place of business, residenc e or incorporation of the Contractor.
4.1.17 Conflict and Priority
In the event that a conflict is found between provisions in this Contract, the Cont ractor's
Proposal or the CITY OF MINNEAPOLIS’ Request for Proposals, the provisions in the
following rank order shall take prec edence: 1) Contract; 2) Proposal; and last 3) Request
If travel by the Contractor is allowable and approved for this Contract, then Contractor
travel expenses must be reimbursed in accordance with the Contractor Travel
Reimbursement Conditions, available from the CITY OF MINNEAPOLIS.
4.1.19 Ownership of Materials
All finished or unfinished documents, data, studies, surveys, maps, models, photographs,
reports or other mat erials resulting from this Contract shall become the property of the
CITY OF MINNEAPOLIS upon final approval of the final report or upon request by the
CITY OF MINNEAPOLIS at any time before then. The CITY OF MINNEAPOLIS may
use, extend, or enlarge any document produced under this Contract without the consent,
permission of, or further compensation to the Contractor.
4.1.20 Billboard Advertising
Through Ordinance 109.470, CITY OF MINNEAPOLIS and City-derived funds are
prohibited from use to pay for billboard advertising as a part of a CITY OF
MINNEAPOLIS project or undertaking.
4.1.21 Conflict of Interest/Code of Ethics
By signing this Contract, the Contractor agrees that it will not represent any other party or
other client, which may create a conflict of interest in its representation with the CITY OF
MINNEAPOLIS. If the Contractor is unclear if a conflict of int erest exists, the Contractor
will immediately contact the CITY OF MINNEAP OLIS department Contract manager and
ask for an interpretation.
Cont ractor agrees to be bound by the CITY OF MINNEAPOLIS’ Code of Ethics,
Minneapolis Code of Ordinances, Chapter 15. Contractor certifies that to the best of its
knowledge all CITY OF MINNEAPOLIS employees and officers participating in this
Cont ract have also complied with that Ordinance. It is agreed by the Parties that any
violation of the Code of Ethics constitutes grounds for the CITY OF MINNEAPOLIS to
void this Contract. All questions relative to this section shall be referred to the CITY OF
MINNEAPOLIS and shall be promptly ans wered.
April 13, 2005 CITY OF MINNEAPOLIS Page 18 of
The CITY OF MINNEAPOLIS may cancel this Contract for any reas on without cause
upon thirty (30) days written notice, except that if either party fails to fulfill its obligations
under the Contract in a proper and timely manner, or otherwise violates the terms of this
Cont ract, the other party shall have the right to terminate this Contract, if the default has
not been cured after a ten (10) days written notice has been provided. If termination shall
be without cause, the CITY OF MINNEAPOLIS shall pay Contractor all compensation
earned to the date of termination. If the termination shall be for breach of this Contract by
Cont ractor, the CITY OF MINNEAPOLIS shall pay Contractor all compensation earned
prior to the date of termination minus any damages and costs incurred by the CITY OF
MINNEAPOLIS as a result of the breach. If the Contract is canceled or terminated, all
finished or unfinished documents, data, studies, surveys, maps, models, photographs,
reports or other mat erials prepared by the Contractor under this Contract shall, at the
option of the CITY OF MINNEAPOLIS, become the property of the CITY OF
MINNEAPOLIS, and the Contractor shall be entitled to receive just and equit able
compens ation for any satisfactory work completed on such documents or materials prior
to the termination.
Notwithstanding the above, the Cont ractor shall not be relieved of liability to the CITY OF
MINNEAPOLIS for damages sustained by the CITY OF MINNEAPOLIS as a result of any
breach of this Contract by the Cont ractor. The CITY OF MINNEAP OLIS may, in such
event, withhold payments due to the Contractor for the purpose of set -off until such time
as the exact amount of damages due to the CITY OF MINNEAPOLIS is determined. The
rights or remedies provided for herein shall not limit the CITY OF MINNEAPOLIS, in case
of any default by the Contractor, from asserting any other right or remedy allowed by law,
equity, or by statute.
4.1.23 Intellectual Property
The CITY OF MINNEAPOLIS owns all rights, title, and interest in all of the intellectual
property rights, including copyrights, patents, trade secrets, trademarks, and service
marks in any Work created, in progress, produced or completed and paid by this
Cont ract. Work covered includes inventions, improvements, discoveries, databases,
computer programs, reports, notes, studies, photographs, negatives, designs, drawings,
specifications, materials, tapes, or other media.
All Work under this Contract will be the exclusive property of the CITY OF
MINNEAPOLIS and will be surrendered to the CITY OF MINNEAPOLIS immediately
upon completion, expiration, or cancellation of this Contract. The Contractor represents
and warrants that the Work does not and will not infringe upon any intellectual property
rights of other persons or entities.
4.2 Small and Underutilized Business Program Requirements
The selected vendor must comply with the Small and Underutilized Business Enterpris e Program
(SUBP), as detailed in Chapter 423 of the Minneapolis Code of Ordinances. The SUBP Ordinance
applies to any construction/development project, in excess of one hundred thousand dollars
($100,000), and any contract for provision of goods and services in excess of fifty thousand dollars
($50,000). Should the Respondent find an opportunity to contract with other business concerns to
complete portions of the task solicited, we ask that they would entertain contracts with businesses
owned by women or minority persons. Questions: Such business arrangements and dollar amounts
should be identified in the proposal. Documented efforts and results will be considered favorably
during the review and selection process. For more information on certified businesses you can view
the CERT web site at www.govcontracts.org or by contacting Roxanne Crossland at 612 673-2112.
April 13, 2005 CITY OF MINNEAPOLIS Page 19 of
4.3 Prevailing Wage Certificate
Appendix 6 contains a Prevailing Wage Certificate.
QUESTION: Respondent must complete and return a Prevailing Wage Certificate with its proposal.
4.4 Equal Benefits Ordinance
Minneapolis Code of Ordinances, Section 18.200, relating to equal benefits for domestic partners,
applies to each contractor and subcont ractor with 21 or more employees that enters into a
“contract”, as defined by the ordinance, that exceeds $100,000. The categories to which the
ordinance applies are personal services; the sale or purchase of supplies, materials, equipment
or the rental thereof; and the construction, alteration, repair or maintenance of personal property.
The categories to which the ordinance does not apply include real property and development
Please be aware that if a “cont ract”, as defined by the ordinance, initially does not exceed
$100,000, but is later modified so the contract does exceed $100,000, the ordinance will then
apply to the contract. A complete text of the ordinanc e is available at:
It is the contractor’s and subcontractor’s responsibility to review and understand the requirements
and applicability of this ordinanc e.
4.5 Contractor Guaranty
The CITY OF MINNEAPOLIS is aware of a variety of unsuccessful City/ Respondent relationships
nationally. In some of these cases, the Respondent has experienced bankruptcy or the contract
has been dissolved for lack of performance on the part of the Respondent. The CITY OF
MINNEAPOLIS will request that the successful Contractor execute a surety bond or ot her
reasonable protection to guarantee the CITY OF MINNEAPOLIS that in the event of a dissolution
of the relationship due to lack of performance or in the event of the financial distress of the
Cont ractor, the CITY OF MINNEAPOLIS would be provided with the financial wherewit hal to
remove all installed equipment from CITY OF MINNEAPOLIS premises, if so desired by the C ITY
OF MINNEAPOLIS. Further, the CITY OF MINNEAPOLIS desires financial compensation for any
damaged equipment caused by the removal of installed equipment.
QUESTION: In addition, the CITY OF MINNEAPOLIS seeks a res pons e from the Respondent
regarding recommended means of protecting the CITY OF MINNEAPOLIS from loss of us e of the
proposed broadband IP data network due to business failure of the Contractor. The successful
Respondent will be required to address this issue with a letter of credit, surety bon d or other
4.6 Contractor Insurance Requirements
A Contract Award Notice or Purchase Order will not be issued to the successful Contractor until
receipt of all required insurance documents by the CITY OF MINNEAPOLIS Procurement Office
and such documents must meet all requirements of this Insurance claus e. In addition, before any
contract is renewed for additional time periods, all required insurance must be in force and on file
April 13, 2005 CITY OF MINNEAPOLIS Page 20 of
with the CITY OF MINNEAPOLIS Procurement Office. An award ed vendor or cont ractor must
submit required insurance within 10 calendar days aft er request by the CITY OF MINNEAPOLIS
Procurement Office or the award may be rescinded and another vendor selected for award.
Insuranc e secured by the Contractor shall be issued by insurance companies acceptable to the
CITY OF MINNEAPOLIS and admitted in Minnes ota. The insurance specified may be in a policy
or policies of insurance, primary or excess. Such insurance shall be in force on the date of
execution of the Cont ract and shall remain continuously in force during the duration of the
Acceptance of the insurance by the CITY OF MINNEAP OLIS shall not relieve, limit or decrease
the liability of the Contractor. Any policy deductibles or retention shall be the res ponsibility of the
Cont ractor. The Contractor shall control any special or unusual hazards and be responsible for
any damages that result from those hazards. The CITY OF MINNEAP OLIS does not represent
that the insurance requirements are sufficient to protect the Contractor’s interest or provide
adequate coverage. E vidence of coverage is to be provided on a City -approved Ins urance
Certificate. A thirty (30) day written notice is required if the policy is canceled, not renewed or
materially changed. The Contractor shall require any of its subcontractors, if subcontracting is
allowable under this contract, to comply with these provisions.
The selected Offerors and selected Contractor, and any subcontractors, shall secure and
maintain the following insurance.
4.6.1 Professional Liability Insurance
The selected Offerors and selected Contractor is required to maintain Professional
Liability insurance covering errors and omissions arising out of the services performed by
the selected Offerors and selected Cont ractor of any person employed by him with a limit
of not less than $5,000,000 all claims, or 10% of the agreed upon services, whichever is
larger. In the event the insurance policy is written on a “Claims made” basis, coverage
shall remain in effect for two years past the termination of the contract period as
evidenced by annual Certificates of Ins urance.
4.6.2 Commercial General Liability
The selected Offerors and selected Contractor shall maintain a limit of not less than
$1,000,000 for each occurrence, wit h a $5,000,000 General Aggregat e limit. The general
aggregate limit shall apply separately to the Services under th e contract issued to the
selected Offeror or the general aggregate shall be twic e the required per claim limit. The
policy shall be primary and include coverage for bodily injury, property damage, personal
injury, products, completed operations, and blanket contractual covering, but not limited
to the liability assumed under the indemnification provisions of such cont ract. In the
event the general liability policy is written on a “claims made” basis, coverage shall
remain in effect for t wo years past the termination of contract period as evidenced by
annual Certificates of Insurance. Such policy shall contain a “severability of interest s”
4.6.3 Worker’s Compensation
The selected Offerors and selected Contractor shall carry Worker’s Compensation
insurance that meets the statutory obligations with Coverage B-Employers Liability limits
of at least $100,000 each accident, $500,000 disease-policy limit and $100,000 disease
each employee. In case servic es are subc ontracted, the selected Offeror and selected
Cont ractor will require the subcontractor to provide Worker’s Compensation and
April 13, 2005 CITY OF MINNEAPOLIS Page 21 of
Employer’s Liability to at least the same extent as provided by the selected Offeror and
4.6.4 Automobile Liability
Commercial Business Automobile Liability insurance with a combined single limit for
bodily injury and property damages of not less than $1,000,000 per accident rega rding
any owned, hired, and non-owned vehicles assigned to or used in performance of the
selected Offeror and selected Cont ractor services. Coverage will be at least as broad as
coverage Code 1 “any auto” (broadest auto coverage).
To the fullest extent permitted by law, the selected Respondent shall defend, indemnify and hold
harmless the CITY OF MINNEAP OLIS, its agents, officer, officials, and employ ees from and
against all claims, damages, losses and expenses (including but not limited to attorney 's fees,
court costs, and the costs of appellate proceedings), arising out of, or alleged to have resulted
from the negligent acts, errors, mistakes, omissions, work, services, or professional services of
the selected Respondent, its agents, employees, or any other person (not the CITY OF
MINNEAPOLIS ) for whose acts, errors, mistakes, omissions, work, services, or professional
services the Selected Respondent may be legally liable in the performance of this contract.
Selected Respondent’s duty to hold harmless and indemnify the CITY OF MINNEAPOLIS, its
agents, officers, officials and employees shall arise in connection with any claim for damage, loss
or expenses that is attributable to bodily injury, sickness disease, death, or injury to, impairment,
or destruction of any person or property, including loss of use resulting there from, caused by any
negligent acts, errors, mistakes, omissions, work, services, or professional services in the
performance of this contract by selected Respondent or any employee of the selected
Respondent, or any other person (not the CITY OF MINNEAPOLIS ) for whose negligent acts,
errors, mistakes, omissions, work, or services the selected Res pondent may be legally liable.
The amount and type of insurance coverage requirement set forth herein will in no way be
construed as limiting the scope of indemnity in this paragraph.
April 13, 2005 CITY OF MINNEAPOLIS Page 22 of
5.1 Institutional Services Background
The CITY OF MINNEAPOLIS is currently engaged in a number of closely linked initiatives tha t
are focused on enhancing Public Safety, improving CITY OF MINNEAP OLIS services for
residents, businesses and visitors; streamlining processes associated with CITY OF
MINNEAPOLIS service delivery; reducing costs for all CITY OF MINNEAPOLIS departments and
improving communications to and within all workgroups of CITY OF MINNEAPOLIS government.
To support CITY OF MINNEAPOLIS goals, challenges and initiatives, Public Safety personnel
and ot her institutional department workgroups require ubiquitous access t o reliable, high-speed,
high-performanc e fixed and mobile broadband IP data connectivity services. These services will
be deployed to optimize the cost-effectiveness of CITY OF MINNEAPOLIS operations and
improve overall service delivery to constituents. CITY OF MINNEAPOLIS is seeking qualified
Respondents to make available broadband IP dat a connectivity services to support the goals
outlined in this document. The selected Contractor will be responsible for the design,
implementation, and programming; resource, technical and financial management; marketing and
continuous advancement of a citywide broadband IP data net work for CITY OF MINNEAPOLIS
institutional fixed and mobile high-speed connectivity using the most appropriate combination of
fiber and wireless technologies to meet CITY OF MINNEAPOLIS requirements now and into the
Beginning in the mid 1980’s, CITY OF MINNEAPOLIS has gradually implement ed evolving
private networks to provide cost effective high-speed connectivity between CITY OF
MINNEAPOLIS facilities both in the downtown Core Business District, as well as to a limited
number of CITY OF MINNEAPOLIS locations throughout the City. This private network is
currently an amalgam of numerous smaller net works and initiatives. It includes fiber and point-to-
point wireless technologies linking CITY OF MINNEAPOLIS -owned parking facilities; CITY OF
MINNEAPOLIS Business Information Services (BIS) managed fiber linking downtown facilities,
and ot her isolated fiber connections between dispersed CI TY OF MINNEAPOLIS sites. The
network currently deployed is not a closed loop configuration. CITY OF MINNEAPOLIS’ vision is
to complete the private net work to yield a ubiquitous 72/72 strand high-speed fiber ring that will
maximize efficiency and connecti vity to CITY OF MINNEAPOLIS facilities in the downtown Core
Business District and extend the network’s reach to approximately 345 additional CITY OF
MINNEAPOLIS and Board sites (Public Safety Police and Fire, Public Works, Schools, Parks,
Libraries ) across the City via fiber and/or wireless connectivity as cost effectively as possible.
Each site will require a minimum of 3 Megabit on demand connectivity and the potential of 100
Megabit on demand connectivity in the fut ure.
See Appendix 2 for a diagram of the existing private network. Detailed information will be
provided to those Respondents selected to participate in Phase two of the evaluation process.
The CITY OF MINNEAPOLIS also utilizes a private 800 MHz radio and cellular network linking
1400 radio and/or computer equipped vehicles and more than 1200 cell phone and mobile
computer users to Emergency and non-emergency CITY OF MINNEAPOLIS or Board operations
facilities and dispatch locations. CITY OF MINNEAPOLIS and Board options to provide
broadband services to Public Safety Officers using bikes and horses are quite limited. Vehicle
support is often required to facilitate computing and communications capabilities. It is a problem
wort h solving given the numerous lakes, parks and recreation areas, bike paths, parkways and
public spaces within City limits and the high usage they sustain.
The CITY OF MINNEAPOLIS seeks to equip its in-vehicle Mobile Data Computers provided in
police cruisers with appropriate client soft ware to enable a mobile mesh net work. This software
April 13, 2005 CITY OF MINNEAPOLIS Page 23 of
in conjunction with the appropriate network controller equipment and network management
system must allow for instantaneous mobile broadband connectivity regardless of whic h devices
Each device equipped with such mobile mesh net working software must act as a router aware of
all other similarly equipped devices thereby creating a dy namic, expanding wireless mesh.
Devices enabled with this mobile mesh net working must be capable of communicating with each
other as well as with fixed access points. Equipped devices must be able to transmit and receive
video, instant messaging, images, CAD files, and mapping information in a highly secure
environment utilizing multi-layer security and compliance with industry standards. Mana ged
Quality of Servic e (QoS ) must be provided throughout the mobile mesh net work allowing for
traffic categorization, traffic shaping, and prioritization.
QUESTION: Respondent must fully describe their capabilities to meet such mobile mesh
networking requirements for Public Safety needs.
Based upon market research and the requirements surveys conducted with CITY OF
MINNEAPOLIS Working Groups as part of the CITY OF MINNEAPOLIS’ broadband planning
process, a set of required services has been identified.
QUESTION: Respondents should clearly detail their capabilities to provide each of the listed
services and applications.
The CITY OF MINNEAPOLIS sees myriad potential institutional uses for fixed and mobile
broadband IP data connectivity. Potential CITY O F MINNEAPOLIS applications are highlighted
in the section below.
QUESTION: Respondents are also encouraged to provide information relat ed to additional
recommended service offerings.
A key evaluation criterion is Respondent’s ability to provide advanced, high quality and ubiquitous
broadband IP data connectivity services to public safety personnel, institutional department employees,
board staff and CITY OF MINNEAPOLIS officials.
The immediate benefits that the CITY OF MINNEAPOLIS will realize as a result of the availability of
broadband IP data connectivity services include:
Reduction in costs associated with CITY OF MINNEAPOLIS emergency and non-emergency
The ability for mobile CITY OF MINNEAPOLIS workers to more effectively and quickly link via
broadband connectivity to and from the field; and,
Increased deployment of public safety, public works, graffiti, traffic, parking, water and parking
meter reading and Homeland Security technology solutions.
QUESTION: Your response must fully address CITY OF MINNEAPOLIS institutional requirements
including how you propose to transition CITY OF MINNEAPOLIS from its current service providers
and owned infrastructure to a new services model. Rates for the proposed new services model
must be provided. The selected Respondent will also be responsible for all acquisition, design,
implementation, management, and customer service and planned technology enhancement costs
associated with deployment of these services.
April 13, 2005 CITY OF MINNEAPOLIS Page 24 of
5.2 CITY OF MINNEAPOLIS Required Institutional Services
5.2.1 Institutional Services
Fixed Managed High-S peed Broadband IP Data Access. There are a total of 345
physical locations within the CITY OF MINNEAPOLIS that will require fully secure
upstream and downstream bandwidth capability of 3 Mbps. Refer to Appendix 4.
QUESTION: What is your proposal to serve the CITY OF MINNEAPOLIS’
requirements at such locations?
Mobile Managed High-S peed Broadband IP data Connectivity
QUESTION: How will you provide high-s peed, secure broadband IP data
connectivity for mobile police, fire, and other public safety and emergency
personnel including connectivity to various applications, such as the Police
RMS system, GIS, Text messaging and Email, etc.?
Automatic Vehicle Location (AVL)
QUESTION: What services do you propose to facilitate Automatic Vehicle
QUESTION: How will high-speed, secure broadband IP data connectivity for
non-public safety or emergency CITY OF MINNEAPOLIS workers, including
public works, building inspectors, traffic and parking enforcement, social
work ers, etc. be provided?
Water and Parking Meter Reading
QUESTION: Will you offer servic es to dispatch readings from wat er and
parking meters or other meter/monitoring devices controlled by CITY OF
QUESTION: Will high-speed, secure broadband IP data connectivity be
available as an alternative met hod of communications for mobile CITY OF
MINNEAPOLIS Emergency resources associated wit h Homeland Security
activities ? Can you provide Incident Area Net working capabilities?
Integration with Existing Public Safety and Emergency Communications Systems
QUESTION: Please describe your ability to support and integrat e with the
current CITY OF MINNEAPOLIS wireless systems described in Section 2.2.3
5.2.2 Vehicle Communications and Location Services
The CITY OF MINNEAPOLIS currently has approximately 1,400 total CITY OF
MINNEAPOLIS and Board vehicles in service.
QUESTION: Please fully describe the capabilities of the proposed network to support
mobile services listed above at speeds up to 80 miles per hour.
5.2.3 Wireless Camera Connectivity Services
The CITY OF MINNEAPOLIS deploys more than 2,000 CITY OF MINNEAPOLIS -owned
cameras. These cameras are serving security, surveillance and data needs located in
and around public buildings, parking facilities, public streets and bicycle trails. Security
cameras are designed to transmit images every one to four seconds. Surveillance
cameras are designed to transmit video or a collection of images every second. Security
cameras are used to detect motion and events, while surveillance cameras are used to
April 13, 2005 CITY OF MINNEAPOLIS Page 25 of
proactively monit or locations in lieu of having onsite personnel. Cameras can serve as
both a deterrent or investigational tool for public safety in parks, building environments,
parking lots, and can be used to help reduc e the occurrence of vandalism, graffiti, and
other crimes. . In addition, Traffic detection cameras are designed to provide real -time
traffic volume data for traffic signal operations.
QUESTION: Please describe your capability to supply and install wireless cameras and
the capability of your proposed net work to support and secure the connectivity to wireless
cameras for streaming video, integration with existing monitoring systems, and to
transmit live video to a laptop in a police and public works vehicle or other fixed
institutional locations. Please provide the optional costs and benefits associated with
deployment of this functionality, including the costs of wireless cameras. Please provide
your respons e to address different functional needs (security, surveillance, and dat a) as
well as different locational needs (buildings, parking facilities, streets, and trails).
The CITY OF MINNEAPOLIS and especially its public safety operations work very
closely with surrounding communities and the County of Hennepin.
QUESTION: How could your network expand coverage to surrounding communities?
Will your network be scalable regarding the number of c onnection points, number of
users, area of coverage and types of activity? How could your net work be integrated with
the wireless networks of ot her regional jurisdictions?
5.2.5 Broadcasting Services
The CITY OF MINNEAPOLIS requires the proposed net work to support Internet -based,
streaming video broadcasts of meetings from City Hall, schools, parks, and libraries;
community events, outdoor concerts, and sporting events such as the annual Twin Cities
Marat hon without the need for permanent, dedicat ed network connectivity. The CITY OF
MINNEAPOLIS currently purchases such services for its City Council meetings.
QUESTION: Please describe your approach to meeting such functionality for
5.2.6 Disaster Recovery / Redundant Access
QUESTION: Will you provide broadband connectivity as an addition to existing service
provided by Respondent or other existing provider to serve as a backup route for the
CITY OF MINNEAPOLIS in a disaster recovery scenario?
5.2.7 Potential Future Services
In strategy development sessions held with all major CITY OF MINNEAPOLIS
departments, a host of potential applications for the fut ure us e of fixed and mobile
broadband IP data technology were identified.
April 13, 2005 CITY OF MINNEAPOLIS Page 26 of
QUESTION: Please describe how you propose to address the potential future
applications listed below. The proposal should include not only a system
hardware/software description, but also a detailed operating description, advantages,
disadvant ages, and a ret urn-on-investment (ROI) analysis that will allow the CITY OF
MINNEAPOLIS to make further decisions regarding these options.
Parking Enforcement Services.
The CITY OF MINNEAPOLIS may wish to provide the ability for customers to pay or
add parking time using coins or credit cards from any meter or parking payment
station, provided they input the parking spot identification code for the space in which
they have parked. The CITY OF MINNEAPOLIS has approximately 6,350 parking
QUESTION: How might your proposed network solution fully support deployment of
a parking management and enforcement system? How would this type of system
work over your network? Can you provide costs for such parking stations, handheld
devic es, and all other necessary components to make the system operational?
Supervisory Control and Data Access (SCADA) Services.
Smart, wireless networked sensors are providing real-time information for the
monitoring of a host of electronic and mechanical systems, as well as transmitting
information regarding physical elements, such as weather conditions, rain quantities,
and the like. The CITY OF MINNEAP OLIS currently uses cell phone connectivity to
monitor rain gauges associated with the sewer system. The CITY OF
MINNEAPOLIS also manages 120+ buildings and seeks to understand the
capabilities of the proposed network and additional components to remotely monitor
HVAC, temperat ure, security, water, and other alarm systems in these facilities to
reduce current costs.
QUESTION: Will your propos ed network support such sensor monitoring? What
components would be required? What costs are associated with such functionality?
Real-Time Travel Time/Incident Management Communic ation and Information
The CITY OF MINNEAPOLIS desires to provide real -time travel time and incident
management services to the traveling public at key locations along its arterial
vehicular street network. Smart secured wireless methods are sought to develop this
system that will assist in managing vehicular traffic, reduce congestion, improve air
quality, communicate incident management information, and mitigate ot her traffic
QUESTION: How might your proposed network solution fully support system
deployment (detection, transmittal, centralized processing, monitoring,
communication to public, communication to infrastructure, data management, smart
processing for future deployment events, etc.)? What type of system would work
over your network? Please provide costs for such services, devices and ot her
necessary components to make the system operational.
5.2.8 Optional Services
QUESTION: Please provide information regarding all optional servic es that would be
available as offerings on the proposed network.
April 13, 2005 CITY OF MINNEAPOLIS Page 27 of
6.0 DESIRED SERVICES
6.1 Residential Services
6.1.1 Fixed High-speed Broadband Connectivity
QUESTION: Will high-speed, secure broadband IP data connectivity for residents be
provided? If so, over what period of time do you propose to offer 1, 5, 10, 100 Mbps to
residents? When could you offer 1 GB connectivity to all residents of Minneapolis? How
would you propose to implement such services? How would you propose to expand the
reach of our residents above current levels of broadband usage?
6.1.2 Mobile High-speed Broadband Connectivity
QUESTION: Do you propose to provide mobile broadband wireless access for
6.1.3 Optional Residential Services
Web Hosting Solutions
QUESTION: Would you propose to provide hosting services to residential subscribers?
Email Hosting Solutions
QUESTION: Would a fixed number of e-mail addresses be provided as part of the
subscription service to residential customers?
Anti-Virus and UBE (Unsolicited Bulk Email) Filtering
QUESTION: Would you provide these services as part of the subscription service to
6.2 Business Services
Most Minneapolis area c ommercial businesses utilize wired services from the local telephone
company for Internet access.
6.2.1 Fixed High-speed Broadband Connectivity
QUESTION: Do you plan to offer high-speed, secure broadband IP dat a connectivity for
businesses? Over what period of time do you propos e to offer 1, 5, 10, 100 Mbps to
businesses? Can you offer 1 GB connectivity to all businesses in Minneapolis? How
would you propose to implement such services?
6.2.2 Mobile High-speed Broadband Connectivity
QUESTION: Do you propose to provide mobile broadband wireless access for
April 13, 2005 CITY OF MINNEAPOLIS Page 28 of
6.2.3 Disaster Recovery / Redundant Access
QUESTION: Will you provide broadband connectivity as an addition to existing service
provided by Respondent or other existing provider to serve as a backup route in a
disaster recovery scenario?
6.2.4 Optional Business Services
Web Hosting Solutions
QUESTION: Would you propose to provide hosting services to small business
Email Hosting Solutions
QUESTION: Would a fixed number of e-mail addresses be provided as part of the
subscription service to small businesses?
Anti-Virus and UBE (Unsolicited Bulk Email) Filtering
QUESTION: Would you provide these services as part of the subscription service to
small business customers?
6.3 Community Development Services
The below servic es are separate from the CITY OF MINNEAPOLIS Institutional requirements.
Community based organizations and individual Board programs are currently involved in delivery
of these services. The Community based organizations and/ or individual Board programs will be
responsible for proc uring any services related to the following initiatives.
6.3.1 Community Technology Center Services
In Minneapolis, more than 100 community technology centers and technology assistance
providers have been established as a result of programs and policies initiated by Federal
Government, State of Minnesota, Hennepin County, CITY OF MINNEAPOLIS and directed
philanthropy. See Appendix 7 for an overview of city neighborhoods and community
technology center locations. If one goal is to strengthen neighborhoods using the power of
information technology, it is critical to understand the importance of the existing infrastructure
and its connection to local constituents. Our community based organizations are the gate
keepers of local information and are, therefore, the appropriate actors for collaborating in the
development of local content that is relevant, useful and available online.
Local content – relevant and meaningful community and neighborhood based information on
topics such as employment, housing, community events, education, childcare, social
services and the arts – must be able to be understood by limited -literacy users, published
in appropriat e languages and offered in culturally appropriate ways. See Appendix 8 for
an overview of the languages spoken within the CITY OF MINNEAP OLIS.
As policies and programs are implemented to bridge the digital divide, design and deployment
teams must focus their efforts on using emerging technologies as a tool to strengthen and
support our existing community infrastructure. Strategies that promote a culture-of-use in
community based organizations, and the constituencies they work with, are critical. Some
activities that will promote a culture-of-use include:
o Developing stronger and deeper links between technologists and community builders so
that awareness of technology’s impact is better understood;
April 13, 2005 CITY OF MINNEAPOLIS Page 29 of
o Creating an inventory of community based applications, along with technology
descriptions, that illustrate how technology tools can be used as a tool for social change;
o Creating online and offline opportunities for community based organizations to share
knowledge and experience around developing content and applications.
QUESTION: Please indicate how Respondent will propose to support community technology
issues in the CITY OF MINNEAPOLIS and interact with existing programs.
6.3.2 Community Technology Empowerment Program (CTEP)
The CITY OF MINNEAPOLIS is a 2005 Host Site for AmeriCorps and the Community
Technology Empowerment Program (CTEP ) grant program. Through that program,
CTEP has developed goals about how to best serve the community. Below is
background information on the CTEP program goals.
QUESTION: Respondent should provide information on their proposed ideas relative to
the CTEP program goals.
The Respondent has the opportunity to work with CTEP to take a leadership role in closing the
“digital divide” by coordinating community technology initiatives to create a common technical
platform and ensure the usefulness and consistency of applications. CTEP can help to
decentralize access to information and database tools, promote communication and cross -
learning across community technology centers, provide strategic seed funding, introduce
computer and technology skills to underserved community organizations, and provide
accessible and central support and technical assistance.
The strategic use of broadband technology could streamline service delivery, help social
service organizations serve a larger number of constituents, facilitate community -based
online projects, and facilitate collaboration across multiple community -based
organizations. CTEP seeks to build ec onomic, social, and cultural bridges between the
diverse City communities and believes strongly in directing change within our community
while leveraging Res pondent relationships and our community-based organizations.
CTEP envisions that the network could provide significant new functionality to address
digital divide issues.
QUESTION: If you intend to address these issues, please describe your capabilities.
Please also describe your team’s experience regarding the coordination of this type of
service delivery and connections with community-based organizations. We are
interested in learning how you propose to help to coordinate and/or lead community
technology initiatives to create a common technology plat form that ensures the
usefulness and consistency of applications. Do you propose to help to decentralize
access to information and databases, promot e communic ation and cross -learning across
our community technology centers, provide strategic seed funding, introduce computer
and technology skills to underserved and underemployed residents, implement improved
connectivity solutions for community organizations, and provide accessible and central
support and technical assistance?
April 13, 2005 CITY OF MINNEAPOLIS Page 30 of
6.4 Economic Development Services
A broadband telecommunications infrastructure is as vital to the economic development of a city
now as transportation systems, such as highways, airports, and railroads, were in the past.
Ubiquitous broadband provides support for such burgeoning business applications as teleworking
and e-commerce. The CITY OF MINNEAPOLIS seeks to spur economic developme nt and
growth, while enhancing the image of the City, by increasing convenience and utility for City
work ers, Minneapolis businesses and their employees in order to attract and retain high -tech
employees within the City and the City’s business base. The C ITY OF MINNEAPOLIS seeks to
create new jobs, enhance work forc e development processes, and improve the overall quality of
life within our community. At the same time, the CITY OF MINNEAPOLIS seeks to foster
community-based broadband communication activities in the public interest that promote
economic, social and educational development for all local businesses and residents.
QUESTION: How does the Respondent feel that its proposal will foster increased economic
development and ex panded opport unities in the CITY OF MINNEAPOLIS ?
6.5 Visitor Amenity Services
6.5.1 Mobile Managed Dual-Speed Wireless Broadband Connectivity
Will you provide Mass Transit mobile broadband wireless access?
Will you provide Parks and public spaces with broadband wireless access? See
6.5.2 Roaming Services
QUESTION: Please describe your concepts regarding the implementation of interactive
roaming agreements that support use of non-network ISP and Hot Spot services wit hin
the CITY OF MINNEAPOLIS as a subscriber.
April 13, 2005 CITY OF MINNEAPOLIS Page 31 of
7.0 TECHNOLOGY AND MANAGEMENT CAPABILITIES
7.1 Technology Design and Integration
7.1.1 Broadband IP Data Technology
The broadband network must provide ubiquitous coverage wit h no “dead zones”
throughout the CITY OF MINNEAPOLIS’ 58.7 square miles, including ac cess on the
Mississippi River between the northern and southern borders of Minneapolis.
Implementation of the broadband IP data net work, including installation of hardware and
software required, must be provided with no capital cost to the CITY OF MINNEAP OLIS.
All costs of developing and managing the network will be borne by the Respondent.
QUESTION: Please describe how your network will work with IEEE 802 standards.
Please define all end user wireless equipment requirements and provide costs for any
equipment to be supplied by the proposing Respondent.
QUESTION: Please describe how your system architecture will accommodate multiple
existing wired and wireless Int ernet servic e providers used by CITY OF MINNEAPOLIS
employees. Please describe in your response exactly how your proposed network
solution will support the CITY OF MINNEAPOLIS workers’ use of any ISP they may
choose, including ISP services offered by the Cont ractor. The broadband IP data
network that is deployed must allow easy access with minimal configuration changes by
the end-user, and seamlessly support a wide array of Int ernet applications.
QUESTION: Proposals must clearly address the requirements to support:
Ease of network association bet ween personal devices, laptops, PDAs, Internet
appliances, regardless of IP and proxy server settings of the device.
Support for multiple level security options, simultaneously.
Multiple VP N, IPSec and PP TP sessions with optional allocation of globally routable
IP address on a per client basis.
128-bit encry ption.
Proprietary security standards will not be permitted unless they also offer open
Session time and bandwidth options tracking by end user.
Application support for conferencing – H.323.
No special client software required for service, other than provided by the above
standard operating systems.
In addition to the security requirements stated above, please describe any additional
ideas you have regarding the support of standards based security schemes .
QUESTION: Please include a description of supported client cards and software, access
points and how they attach to the wired network, management platforms and wireless
bridging capabilities. Please fully describe the technology you recommend at this time, as
well as the technologies you will support and implement over the next few years. Based
on your experience, tell us how you could enhance the CITY OF MINNEAPOLIS’ ability
to conform to Homeland Security and Emergency Preparedness guidelines and
April 13, 2005 CITY OF MINNEAPOLIS Page 32 of
Once traffic reaches the access point or subscriber hub, consolidated traffic needs to be
reliably and cost-effectively transported back to switches and the main Internet gateway.
The CITY OF MINNEAPOLIS will require connectivity from all deployed access points.
QUESTION: Please describe how you will deploy the necessary connectivity, fiber, fixed
wireless, or other methodology to connect these access points to the main backhaul
transport facilities. What is your proposed approach for providing all Internet uplink
facilities for all traffic carried over the citywide net work? How will you ensure that the
Internet uplink has the appropriate bandwidth to accommodate the required traffic load?
Please include a description of your planned Internet uplink, including ex pected
bandwidth and all net work electronics that will be employ ed. Please explain your
commitment to deploy incremental backhaul and bandwidth capacity as needed in
subsequent years due to increases in user counts and usage intensity.
QUESTION: Please clearly describe the technologies, manufacturers and vendors you
intend to employ in the design of your backhaul net work. It is expected that the
Cont ractor may utilize some of the CITY OF MINNEAPOLIS’ existing fiber network and/or
Respondent-deployed fixed point-t o-multi-point wireless technology to provide its
backhaul connectivity. The selected Cont ractor may need to deploy additional
connectivity; fiber or other, to ensure highly secure, always available, and highly reliable
backhaul connectivity that employs technologies allowing for expanded bandwidth as
growth and traffic needs dictate.
QUESTION: How will your design allow your net work to be open to all Internet service
providers and support seamless, transparent roaming through automated accounting?
Will your Operating System be (OS) neutral and provide support for Windows 95, 98,
ME, 2000, NT, CE, XP, Apple OS9-10, and guaranteed commitment to support future
releases of Microsoft and Apple operating systems within 6 mont hs following release?
Will special client software be required for service, other than provided by the above
standard operating systems? Please provide a complete res ponse describing how the
proposed solution meets the above-defined requirements and clearly defining the
proposed net work’s adherence to open standards and the measure of interoperability.
QUESTION: Please describe your proposed network’s support for the following
Temporary networks; and,
April 13, 2005 CITY OF MINNEAPOLIS Page 33 of
QUESTION: Please describe your system capabilities at each of your proposed access
points regarding the following categories:
Areas of Coverage; and,
QUESTION: Please also explain the net work’s load balancing capabilities, mean-time-
before-failure information for the access points and for access points with client cards,
and the reset process for access points in the event of a failure. Please describe
features of the network service that ensure its robust capacity to meet likely demand.
Please fully describe your ability to feed bandwidth to their proposed broadband IP data
QUESTION: Will your design include a full featured, SNMP -bas ed Network Management
System (NMS) providing comprehensive management and cont rol for all utilized SNMP
products? Will you combine complete end-to-end net work viewing and performance
monitoring with robust configuration and fault management features? Pleas e describe
the Net work Management System that will be employed.
7.1.6 Network Reliability and Interference Resilience
Network reliability is an essential requirement for the public safety applications that will
grow to depend on this network.
QUESTION: Will your solution provide net work-layer resiliency and self healing features
that enable the technical architects to design a network to the CITY OF MINNEAPOLIS’
required level of system availability?
QUESTION: Please describe how the proposed network solution will support carrier -
grade coverage and resiliency incorporating the following characteristics:
Does the system support multiple data pat hs?
How does the system recover from failures?
How does the system support best available IP throughput?
Does every node (i.e. net work device) require backhaul? Please provide a sample
network diagram with backhauls identified.
When new nodes are added, how are they provisioned into the network?
QUESTION: Will your propos ed network deliver 99.99% network availability 24/7 within
the coverage area? In addition, will the proposed solution offer protection against local
environmental disrupters and resiliency for interference?
QUESTION: What are the most likely causes of downtime associated with the net work?
What redundancy will be designed into the system to avoid such instances? How will
your solution provide automatic fail -over protection at multiple levels, including at any
wireless links and all connections to the wired network?
April 13, 2005 CITY OF MINNEAPOLIS Page 34 of
QUESTION: Please fully describe all hardware equipment that will be utilized in the
deployment of the broadband IP dat a network and the optional private network fiber
upgrades. Please include the facility and environmental requirements for proposed
access points and all other required equipment in regards to:
Physical dimensions of hardware;
Susceptibility of the system design to adverse weather conditions;
Susceptibility of the system design to physical barriers (buildings, trees, etc.); and,
QUESTION: Please list any special cables, connectors, supplies (fixtures or otherwise),
that are not a part of the proposed system but are required for successful operation.
7.1.9 Operating System, Firmware, and Software
QUESTION: Please describe the operating system, firmware and other product
requirements for the access points/cells, client cards and software. Please define which
firmware and other software requirements are supplied with the proposed system. In
addition, please provide information on the hardware/firmware upgrade potential for each
of the products supplied and answer the following questions:
For firmware, can the upgrade be done remotely?
If a hardware change is necessary, which components are affected (describe and
Are there any known OS related issues in regards to clients associating with access
points, client cards/software and interoperability with different OS releases, or client
cards/software connecting to a VPN?
7.1.10 Network Security and Network Management
The security requirements of the CITY OF MINNEAPOLIS are critical and the
Respondent’s broadband IP data network solution must offer the highest -level of security
at multiple layers utilizing proven, industry-standard security technologies.
QUESTION: Please clearly describe the security parameters and technologies that will
Industry Security Recommendations and Guidelines
QUESTION: How will the proposed solution employ the following industry security
recommendations and guidelines?
1. Multi-layered – Utilize multiple security mechanisms at several network
layers to provide high levels of protection.
2. Time-tested and proven – Utilize security techniques that are well
known and trusted.
3. Open, standards-ba sed – Integrate elements that have undergone
extensive scrutiny by the security community and can offer users a strong
degree of confidence in their implementation.
April 13, 2005 CITY OF MINNEAPOLIS Page 35 of
4. Upgradeable – Because new security threats often emerge, the
utilized architecture must be quickly and easily upgradeable to
eliminate future security holes.
QUESTION: How will your proposed network design and equipment meet each of the
below critical challenges?
1. Network access control through authentication – Prohibiting access by
2. Protection of a ssets from malicious clients – Devices such as servers,
printers, databases, etc. must be protected from malicious users.
3. Protection of clients from other malicious clients – Clients must be
protected both for their own sake and to prevent a permitted client from being
used for access by an unauthorized client.
4. Secure end-to-end transmi ssion of sensiti ve data – Data traffic
traveling over the network must be shielded from eavesdroppers by a
strong encryption algorithm.
5. Secure network configuration and management – To prohibit
sophisticated hacking; it should not be possible for anyone but authorized
network operators to alter the operation of net work elements or the
network’s path selection protoc ol.
Network Characteri stics
QUESTION: How will your network management and security capabilities address each
of the following characteristics?
1. Cent ralized network monitoring
2. Amount of net work overhead required to manage the network
3. Support for standard SNMP connectivity
4. Service S et Identifiers (SSID) suppression
5. MAC address filtering
6. Use of standard VPNs
7. The equivalent of SS ID to VLA N mapping
8. RADIUS authentication for authentication to other ISP networks
9. Client authentication through static ACL’s and RA DIUS client
10. Rogue access point detection
11. Intrusion protection
12. VLAN and Secure Network Naming
13. Protocol filtering and broadc ast rate limiting
14. L2 switching and routing
15. Seamless high-speed roaming
16. IGMP snooping (Multicast Control)
17. IEEE 802.1x authentication (MD5, EAP/TLS, PEAP, TTLS) and Rapid Rekeying
18. Bandwidth throttling at end point/CPE
19. Auto-discovery, self-healing
20. Monitor P rotocol RMON
21. Security between all users by removing the ability for associated users to view or
obtain information on others associated but wit h network-wide support and ability to
provide on a per SS ID basis.
April 13, 2005 CITY OF MINNEAPOLIS Page 36 of
22. Access Control Lists, MAC address level authentication and black listing
23. Secure browser-based management interface
24. Secure command line and scripting suppo rt: SNMP-SSH, Telnet
25. Secure Management via Trusted IP Address(es)
26. Global centralized system wide management support
27. Global management redundancy
28. Global distribution of firmware upgrades and soft ware configuration files
29. Device level soft ware configuration
30. Rapid net work discovery and automatic IP address identification
31. Graphic display of net work, subnets, access units, and active links
32. Performance, diagnostic and event monitoring – end user events, systems events
33. SNMP v.2 and trap generation
34. E vent logging – ability to generate logs at access point and system level for security,
transmission, Management, and Session and location-based characteristics – Client
IP, MAC address, start and end Time, Date, etc.
35. Remote Management via Web and CLI interfaces
36. Protocol Support – BOOTP, DHCP, Telnet, SSH, HTTP and HTTPs, FTP, TFTP, and
37. SNMP – Comprehensive SNMP MIB support
7.1.11 Internet Filtering
The CITY OF MINNEAPOLIS requires that the broadband net work be capable of
providing Internet filt ering for selected CITY OF MINNEAPOLIS locations, most notably
schools and libraries.
QUESTION: Respondent must clearly describe their capabilities to deploy Int ernet
filtering service on the proposed network.
7.1.12 Network Partitioning
QUESTION: How will the system use encryption as well as the ability to configure and
monitor a clear partitioning between Public Safety, CITY OF MINNEAPOLIS Institutional
users, and ot her use of the proposed network? How will you develop and document the
best practices available and any pot ential cost to the CITY OF MINNEAPOLIS to re-
allocate available bandwidth to Public Safety personnel during emergency situations?
Additionally, what commitment can you offer to maximum timeframes required to enact
7.1.13 Network Operations Management
QUESTION: How will you deploy a robust network and operations management
software suite that will guarantee network quality and availability, as well as facilitate
operational and life cycle customer management of the network and provid ed services on
an ongoing basis?
April 13, 2005 CITY OF MINNEAPOLIS Page 37 of
QUESTION: How will the proposed network operations and customer management
platform provide the following capabilities?
Service creation, activation, and maintenance of user “access points”
Network policies implementation (QoS ) and monitoring capabilities
Authentication, Authorization, and Accounting (AAA) and custom authentication
Multiple authentication and roaming options
Roaming clearinghouse for network partners
Customer care and billing management
Payment processing and collection
QUESTION: Please fully describe the Network Operations Management system you
intend to deploy as an integral part of the broadband IP data network for the CITY OF
7.1.14 Integration / Interoperability With 700 MHz Radio Communications Systems
In 1998, the FCC adopted service rules for the 24 megahertz of spectrum in the 764-
776/794-806 MHz frequency bands (collectively, the 700 MHz band). At the direction of
Congress, this spectrum was reallocated from television broa dcast services to public
safety communications services. It will be available as soon as existing TV stations
vacate the spectrum, which is targeted for no later than December 31, 2006.
QUESTION: How will your proposed network be int eroperable with the potential
Metropolitan Area 700MHz interoperable data net work in such a way that would ensure
that there is no risk of crossover of a security or virus threat? What alternative ideas do
you have to serve Metropolitan Area Public Safety communications requirements?
7.1.15 Respondent Plan for Planned Standards
QUESTION: Please ex plain your strategy for adopting new standards based protocols
into your proposed solution? Will your network be forward compatible with proposed
network standards now being developed? What current standards will be supported on
your proposed equipment? What are your propos ed manufacturers’ plans for continued
evolution in support of proposed new standards?
QUESTION: Has your team deployed wireless broadband IP data networks utilizing a
mix of different standards compliant equipment? Please cite references where such
mixed networks are currently deployed and operating successfully, as well as provide a
description of such an amalgamated network approach.
7.2 Project Management, Installation and Testing
7.2.1 Installation Responsibilities
The selected Contractor will be fully responsible for ensuring a successful implementation
of the CITY OF MINNEAP OLIS’ broadband IP data network. The selected Contractor will
be responsible to prepare all necessary designs, plans, and specifications for the project
and submit electronically to the CITY OF MINNEAPOLIS for their approval. All project
work will require site specific proceed approvals from the authority having jurisdiction.
April 13, 2005 CITY OF MINNEAPOLIS Page 38 of
The selected Contractor must conduct all required engineering and testing to validate that
all proposed net work services and applications are readily available in the entire
coverage area. The Contractor will be responsible to meet all statutes, ordinances,
permits and policies for all installation work. Inspection efforts by the CITY OF
MINNEAPOLIS that are above and beyond typical requirements will be paid by the
Cont ractor. The Contractor will be required to submit electronically a completed mark ed-
up set of as-built plans for the project for the CITY OF MINNEAPOLIS’ approval.
The selected Contractor must abide by the Federal Prevailing Wage Rates as listed on
the following web site: http:// www.access.gpo.g ov/ davis bacon/ mn.html and use the rates
for Hennepin County. The selected Contractor will be required to provide the CITY OF
MINNEAPOLIS with a signed and notarized Prevailing Wage Certificate, a sample of
which is included as Appendix 6.
All work shall be performed by skilled and/ or licensed professionals/technicians capable
and competent to perform the highest grade of workmanship. Contractor shall appoint a
project manager, accept able to the CITY OF MINNEAPOLIS, who shall be familiar wit h
the plans and specifications for the project in order that the work will be properly
coordinated. The project manager shall be responsible for directing the work and shall
be replaced only with permission of the CITY OF MINNEAPOLIS. The project manager
shall represent the Contractor and all instructions given to the project manager shall be
The Contractor shall not disrupt, modify or relocat e any in-place infrastructure or
buildings without the approval from the authority having facility jurisdiction. The cost of
repairing damaged infrastructure, clean up of the work site(s) or work associated with the
relocation or modification of in-plac e infrastructure or buildings and any respective
warranties are the Contractor’s responsibility and not the CITY OF MINNEAPOLIS.
Cont ractor will be held responsible for and make payment on any damage caused from
the delivery and/or installation of its work. Contractor shall keep the work site premises
clean from debris and rubbish. After each workday, Contractor is required to remove any
rubbish or waste from the working area. If the CITY OF MINNEAP OLIS is required to
clean up, the cost will be charged back to the Cont ractor. Parts and materials work to be
done the next day will be removed from the site an d returned the following day unless the
CITY OF MINNEAPOLIS project manager permits such storage. If such storage is
permitted, parts and materials will be stored in the designated area and place in a safe
and secure manner.
QUESTION: Please provide information regarding Respondent’s understanding and
acceptance of these requirements.
7.2.2 Project Management and Quality Assurance Approach
The Offeror and Contractor project manager shall be solely responsible for the
performance of all project management functions necessary to assure the successful
performance of all phases of this project. Such functions will include, but will not be
limited to, responsibility for project personnel management, project team organizational
structure, controlling project activities and costs, project tracking including any applicable
achievement milestones, action items, and status reporting to the CITY OF
MINNEAPOLIS and other authorized entities or personnel of the CITY OF
MINNEAPOLIS. The tasks to be managed include, but are not limited to, net work(s)
design, site engineering, site preparation, system engineering, equipment installation and
testing, training, operations and maintenance.
April 13, 2005 CITY OF MINNEAPOLIS Page 39 of
QUESTION: What is your propos al for an overall project management approach to
ensure the successful design, deployment, and ongoing management of the fiber network
upgrades and the broadband IP data wireless network? Please describe the project
management methodologies you will utilize to ensure that the project remains on
schedule and on budget,
QUESTION: Please include a description of the project quality assurance methodologies
that will be employed to guarantee a successful outcome. The description of the
proposed quality assurance approach must cover project management, design and
engineering, implementation, testing and operational quality controls.
7.2.3 Project Manager, Project Team and Qualifications
QUESTION: Please provide complet e information on the proposed project team and the
capabilities and experience of all project team members in the deployment and
management of similar citywide broadband IP dat a networks. Personnel changes may
not be made without the prior approval of the CITY OF MINNEAPOLIS. State any
manufacturer certifications for proposed project team members.
7.2.4 Migration Plan
The transition from the legacy net works and communications technologies to the
broadband IP data net work is critical, as the CITY OF MINNEAPOLIS must continue to
function internally and to provide services to the community. In particular the transition of
existing services, introduction of new services and related timing issues are all crucially
important. Minimizing the impact on the CITY OF MINNEAPOLIS staff is a high priority.
The CITY OF MINNEAP OLIS must be able to direct and require a partic ular order of
implementation t o address particular issues it may have.
QUESTION: How can t he CITY OF MINNEAP OLIS migrate from t he current net work to
the proposed broadband IP data net work and expanded privat e network ? Please
provide a detailed migration plan and include a description of risks and plans for
mitigating all ass ociated risks.
7.2.5 Implementation Plan
QUESTION: Please provide a complete project plan detailing all short -term and long-
term project milestones, deliverables, tasks, dependencies, resources, costs, and
timeline required for the successful completion of the design, implementation, and
management of the communications service requested within this RFP. Regular and
timely updates at scheduled project progress meetings will be required throughout the
entire implementation process.
April 13, 2005 CITY OF MINNEAPOLIS Page 40 of
QUESTION: Please supply an implementation schedule for delivery of a fully
configured, working and complete system. Respondent must commit to dates for the
following milestones, at a minimum:
Pre-Implementation Planning and Engineering;
Communication System Functionality Test;
Initial System Test;
Final Installation – Implementation and Acceptance
7.2.6 Network Testing
Respondent is fully responsible for ens urin g that the proposed broadband IP data
network and expanded private net work is properly tested during the implementation
process as well as on a regular basis once the net work is fully operational.
QUESTION: What testing will be conducted both during initial network deployment as
well as once the net work is operational to ensure that the net work meets all required
performance and interoperability parameters, including the frequency of ongoing network
7.2.7 Acceptance Testing
QUESTION: What is your recommended acceptanc e-testing plan to be utilized by the
CITY OF MINNEAPOLIS in its internal testing phase prior to rollout of the network? Will
acceptance testing include full end-t o-end testing and verification of system
performance? How will you address the following acceptance testing plan issues?
An outline of how each major component in the system will be demonstrated to the
CITY OF MINNEAPOLIS to have performed its required function. (“Major”
components are the Access Points, User Devices, OSS, NMS and Control
An outline of how the system performance will be demonstrated to the CITY OF
MINNEAPOLIS after final installation has been completed demonstrating all
A proposed equipment layout diagram.
An outline of the CITY OF MINNEAPOLIS training requirements.
A Citywide coverage Acceptance Test Plan.
Specifications relating to device and system latency for user unit acquisition latency
as well as system throughput latency under fully loaded network conditions.
Specifications relating to devices and system throughput for user devices and overall
network throughput under normal fully loaded net work conditions.
A listing of the specifications of each major component, platform and operational
support system(s) (OSS) in the system. The successful Contractor will be required to
make on-site measurements of these specifications. These measurements will be
compared to the listed, published specifications.
April 13, 2005 CITY OF MINNEAPOLIS Page 41 of
7.2.8 Technical Training for CITY OF MINNEAPOLIS Personnel
QUESTION Will you provide training sessions on the entire system sufficient to ensure
complete understanding and operations overview by the CITY OF MINNEAPOLIS staff
and administrative personnel? Please describe the training that will be provided at your
7.3 Operations and End User Support
7.3.1 Response Time
Critical Public Safety communications and other “first responder” applications will be
carried on the proposed broadband IP data network. The selected Cont ractor is required
to respond to even minor network failures or performance issues in rapid fashion. The
CITY OF MINNEAPOLIS requires Contractor response to net work problems within one
(1) hour on a 7x24x365 basis.
QUESTION: Respondent must fully describe their proposed appro ach to net work
performance problems and other network failures.
QUESTION: What monthly reports detailing, among other things, all system
performance dat a as well as information relative to equipment and system(s) failures
providing such relevant information so as to determine any chronic failure rate or sub-
performing piece of equipment or plat form will you provide to the CITY OF
MINNEAPOLIS at no additional charge?
7.3.3 Service Level Agreement (SLA)
QUESTION: What is your propos ed Service Level Agreement (SLA ) for the broadband
IP data network? How will the SLA include support for customer servic e, technical
support, ongoing monitoring, performance management, performanc e guarantees, short
and long range capacity planning, committed overall uptime, available transmission
speeds, etc.? Please include a sample of your Service Level Agreement.
7.3.4 Software Updates and Enhancements
QUESTION: Will you install and upgrade, at no additional charge, any commercially
released equipment firmware upgrades, software upgrades, versions and/or
enhancements to the originally deployed soft ware as they become generally available
and as agreed to by the CITY OF MINNEAPOLIS ?
QUESTION: Will you, at no additional cost to the CITY OF MINNEAP OLIS, provide for
the pre-deployment system(s) integration testing of any feature, software enhancement
or change on a system of like capabilities to validate the new feat ure or service and the
lack of impact to operating systems?
April 13, 2005 CITY OF MINNEAPOLIS Page 42 of
QUESTION: Will each deployment be accompanied by a full method of procedure for the
deployment and a “back-out” plan in the event that any servic e-affecting problem arises
as a result of the deployment?
QUESTION: How will all such upgrades or changes be coordinated with the CITY OF
MINNEAPOLIS and be performed in such manner as to minimize the impact to the CITY
OF MINNEAPOLIS’ operations?
April 13, 2005 CITY OF MINNEAPOLIS Page 43 of
8.0 RESPONDENT INFORMATION AND FINANCIAL OVERVIEW
8.1 Background and Experience
QUESTION: Respondent must provide a detailed history of their company and its experience in
designing, installing, and maintaining citywide fiber and broadband IP data networks. The
Respondent must include complete information on all company principals and their experience in
these technologies. Respondent shall describe the background of their organization showing
products, technologies, professional strengths and abilities that make it qualified to participat e in
the CITY OF MINNEAPOLIS’ broadband IP dat a network initiative.
QUES TION: Respondent’s response must define whether any member of the proponent team
has ever had a cont ract terminated due to the quality of its work. If yes, please explain the
QUES TION: Res pondent must also provide operating budgets and audited financial
statements for t he past five (5) y ears as well as two (2) bank referenc es with c orres pondent
contact names, addresses, phone numbers and e -mail addresses. If t he Res pondent has not
been in business for the past five y ears, please indicate it and provide audited financial
statements for t he years it has been in operation.
QUESTION: Respondent must provide references on projects and existing contracts wherein the
equipment being propos ed has been deployed and is successfully operating in a broadband IP
data network for municipal or ot her government clients. For each referenced organization,
Respondent shall provide one or more cont act names, including title or role, organization,
address, Email address and phone number.
The CITY OF MINNEAPOLIS is also interested in government references wherein the
Respondent has provided additional technology services to municipalities, such as the fiber
network upgrade requested under this RFP.
QUESTION: Regarding previous projects, Respondent must summariz e its experienc e in the
design, construction, operation, maintenance, management, and marketing of broadband IP data
networks similar in type, size, and complexity to what will be required for this project. In the
references provided, please comment on:
Safety and security
QUESTION: Respondent should also provide information regarding the organizational structure
and financial arrangements of the agreements that they have entered to deploy broadband IP
data technology in other CITY OF MINNEAPOLIS and/or County environments.
April 13, 2005 CITY OF MINNEAPOLIS Page 44 of
8.3 Operational Strengths
QUESTION: Respondent must provide a detailed description defining their capabilities to
manage an operation of the magnitude defined within this RFP. The response should include
information on all aspects of the proposed net work – from financing through design, deployment,
service and support, billing, etc.
8.4 Marketing and Sales Strength
QUESTION: If Respondent chose to also provide broadband IP data net work services to
residents, businesses and/or visitors of the City, Respondent should provide information
regarding their planned marketing and sales approaches to create a subscription plan and market
the plan to ot her entities within the CITY OF MINNEAPOLIS. Respondent should describe its
ability to develop a successful advertising campaign for market penet ration as well as its existing
or planned partnerships wit h “Hot Zone” providers, carriers, cellular providers, roaming partners,
and the like.
8.5 Customer Service and Technical Support
QUESTION: Will your broadband IP data network be supported wit h a Net work Operations
Cent er (NOC) with a 24x7 high-quality communications operations center, that will provide
services traditionally associated with a NOC, including monitoring, testing, reporting,
maintenance, planning and provisioning for new services, problem det ection and response?
Please describe your plans for a Net work Operations Center and its functionality.
QUESTION: Please describe your planned approach to providing a complete system of
customer service and technical support, including a twenty -four hour per day, seven days a week
(24x7) help desk. Please include information regarding service provis ioning, troubleshooting,
maintenance and repair, etc.
8.6 Technical Strength
The selected Contractor will be expected to provide an exemplary level of customer servic e. In
addition, the Contractor must ensure that the deployed net work provides the highest level of
technical functionality possible. The CITY OF MINNEAPOLIS’ expectations include:
Fast and professional Installation where required
Reliable and dependable Quality of Service (QoS)
Highly secure connections
QUESTION: What are your inherent technical strengths to design, deploy, and manage a
citywide broadband IP data net work? Please include information regarding your technical
implementation planning and your capabilities and methodologies for ongoing technical
management of the services to be provided.
April 13, 2005 CITY OF MINNEAPOLIS Page 45 of
8.7 Application and Integration Development Strength
The CITY OF MINNEAPOLIS strongly believes that the real power of a citywide broadband IP
data network lies in the use of customized applications that make it easier for C ITY OF
MINNEAPOLIS workers to access CITY OF MINNEAPOLIS resources, more easily access
required information, streamline CITY OF MINNEAPOLIS processes, and generally improve the
productivity of staff, as well as the level of service provided to City residents.
Several of the applications and services the CITY OF MINNEAPOLIS expects to be enabled by
the planned broadband IP data network will require significant application development effort. As
an example, the CITY OF MINNEAPOLIS’ Institutional Working Gr oup has stated that they are
very interested in developing an application for the transmission of work orders to field staff and
correspondent notification of work order completion back to operations management. They
predict that this type of application using the broadband IP data network would speed the process
of work order related communication and allow for more near real-time knowledge of work order
QUESTION: Respondent must describe their internal or partner-based expertise in providing
application development and integration capabilities to assist the CITY OF MINNEAPOLIS in
deploying a variety of such net work-based communications capabilities.
QUESTION: What is your capability and willingness to act as an integral Cont ractor in your
relationship with the CITY OF MINNEAPOLIS to provide application development and other
technical assistance in the areas of:
Mobile E-Government applications?
Location-Based Identity applications?
Internet tools integration?
QUESTION: Please also include your creative ideas for recommended applications that would
improve the CITY OF MINNEAPOLIS’ service levels to citizens, provide amenities and training
opportunities to residents and visitors, help close the digit al divide, reduce language barriers, etc.
8.8 Respondent Partnerships
The successful design, installation, and ongoing network and operations management of a
citywide broadband IP data access network may require that the selected Cont ractor assemble a
team of highly qualified part ners each contrib uting their own products and specific expertise.
QUESTION: If the Cont ractor assembles a team of partners, Respondent must provide
information regarding the depth and tenure of their current partnerships and explain which
products and services will be provided by and, pot entially supported by, specific entities. As part
of the response, Res pondent should provide evidence of their contractual relationship and good
standing with specific Respondent partners. Respondent should also clearly define the vendo r /
product certifications they currently possess on specific products and services. Respondent’s
response must include information regarding the financial and market share strengt hs of their
QUESTION: Respondent’s response to the abo ve requirements must include an identification of
the partner entities that will be involved, a description of the roles they will play, the contractual
relationships within the team, the financial res ponsibilities and percentage of owners hip (if
applicable) of each team entity, a description and evidence of the nature of each entity’s
commitment to the project, and a summary of the team’s past experience in working together. A
description of each of the entities' experienc e in similar projects and roles m ust be included,
April 13, 2005 CITY OF MINNEAPOLIS Page 46 of
including location, type of project, beginning and ending dates of involvement, and information
about any continued financial or operating interest in each. Include specific previous relevant
experience with public entities, including reference contact information.
8.9 Proposed Service and Network Management Approach
It is critical that the proposed broadband IP data network be properly managed to ensure effective
service provisioning, service management, and quality/class of service ma nagement,
performance management, configuration management, and appropriate billing. It is expected that
the selected Contractor will provide a tightly integrated platform that will enable plug -n-play
provisioning of edge devices, real-time authentication, subscriber management and billing,
customer care, roaming settlement and network management.
QUESTION: Respondent must describe the platform they will utilize to provide the necessary
management services referred to in this section.
QUESTION: Respondent’s proposal must include a description of its capabilities to
accommodate the following capabilities:
Support global interconnection standards for service level support for eit her time -based, or
bandwidth-based servic e levels, as these standards are ado pted.
Support interconnection protocols that cover service options needed for all security and
standard Internet applications listed herein.
Describe options for electronic payment.
Support for RFC 1305 for accurate time-of-day billing synchronization between roaming
8.10 Organizational Model
QUESTION: Respondent must fully describe the organizational model they propos e for the CITY
OF MINNEAPOLIS’ consideration.
April 13, 2005 CITY OF MINNEAPOLIS Page 47 of
9.0 RESPONDENT BUSINESS PLAN AND FINANCIAL MODEL
QUESTION: Respondent must provide a clear and achievable 60-month broadband technology
life cycle strategy and detailed business plan. Respondent’s business plan must take a long -
range view of the broadband data services venture. It is essential that the CITY OF
MINNEAPOLIS understands that Respondent has a sustainable business plan that generates
enough money to develop and profitably operate the broadband data services business. The
business plan must demonstrate to the CITY OF MINNEAPOLIS the Respondent’s ability to
develop a high quality set of services and sell them in the residential and commercial
marketplaces in such a way that Respondent will remain a healthy successful business. At a
minimum, Respondent’s business plan should include:
o Core Business Model
o Locations and Facilities
Products and Services
o Description of Products & Services
o Product Architecture
o Enabling Technology
o Pricing Model
o Future Products and Services (R&D)
o Market Segmentation
o Target Market Strategy
o Competitive Comparison
o Market Business Analysis
Strategy and Implementation
o Strategy, Value and Competitive Edge
o Product Marketing Plan
o Regulatory Compliance
o Pricing Strategy
o Sales Strategy and Plan
o Organizational Structure
o Management Team
o Human Resources
o Facilities Plan
o Customer Service and Technical Support Plan
o Product Development
o Finance Strategy
o Community Technology Plan
o Risks and Risk Mitigation Strategies
o Key Financial Indicat ors
o Infrastructure Build-Out Costs
o Other Fixed Expenses
o Operating and Recurring Expenses
o Funding and Sources of Funds
o Sources of Revenue by Product Line
o Re-investment in the Network
o Break-E ven Analysis
o Projected Profit and Loss
April 13, 2005 CITY OF MINNEAPOLIS Page 48 of
o Cash Flow Model
o Projected Balance Sheet
o Business Ratios
QUESTION: Respondent must detail in their response the sources of their funding to design,
deploy, market, maintain, and bill for all services to be provided on the proposed broadband IP
QUESTION: Specify whet her the Res pondent entity is or intends to form a corporation, a general
or limited partnership, a joint venture, a 501(c)(3) corporation, or other type of business
association to carry out the proposed activities.
QUESTION: Respondent must also provide a financial model that illustrates how the CITY OF
MINNEAPOLIS’ business case and vision can be realized. Respondent must detail how it
proposes to sustain operations prior to profitability. Complet e financial projections for a ten-year
period must be provided as an integral part of the Res pondent’s respons e to this RFP.
Respondent’s financial model should include financial requirements and projections for the
following, at a minimum:
Broadband IP data Network Build-out
Network Operations and Management Center
Outage Recovery Facilities
Billing of CITY OF MINNEAPOLIS
Billing of other broadband network users (if relevant)
Net economic benefit to CITY OF MINNEAPOLIS (if relevant)
Revenues to Respondent
Appendix 1 – Map of CITY OF MINNEAPOLIS
Separate PDF Files Named:
11 x 17 Size File: Appendix_1.pdf
36 x 48 Size File: Appendix_1_E.pdf
Appendix 2 – Description of Current CITY OF MINNEAPOLIS Network
Separate PDF Files Named:
11x 17 Size File: Appendix_2. pdf
36 x 48 Size File: Appendix_2_E.pdf
Appendix 3 – CITY OF MINNEAPOLIS Current Internet Access
Included in RFP
Appendix 4 – CITY OF MINNEAPOLIS Facilities
Separate PDF Files Named:
11 x 17 Size File: Appendix_4.pdf
36 x 48 Size File: Appendix_4_E.pdf
April 13, 2005 CITY OF MINNEAPOLIS Page 49 of
Appendix 5 – Hanging Assets
Separate PDF Files Named:
11 x 17 Size File: Appendix_5.pdf
36 x 48 Size File: Appendix_5_E.pdf
Appendix 6 – Prevailing Wage Certificate
Included in RFP
Appendix 7 – Neighborhoods and Community Technology Center Locations
Separate PDF Files Named:
11 x 17 Size File: Appendix_7.pdf
36 x 48 Size File: Appendix_7_E.pdf
Appendix 8 – Languages Spoken
Separate PDF Files Named:
11 x 17 Size File: Appendix_8.pdf
36 x 48 Size File: Appendix_8_E.pdf
April 13, 2005 CITY OF MINNEAPOLIS Page 50 of
Appendix 3 – CITY OF MINNEAPOLIS Current Internet Access
Current Internet Acce ss
Department Quantity Methods Upgrade Requirements
Minneapolis 1 45MB for District: Anticipate laptop growth to
Public Schools 13,000 fixed location 30,000 and/or cell phone
devic es growth to 600
1,600 wireless laptops
400 cell phones
Minneapolis Onvoy PDN – T-1’s with Anticipate mobile laptop
Park & converged voice, dat a and growth for forestry and
Recreation Internet connectivity other applications.
Board 60 remote locations with
Qwest DSL access (1.5M
downstream and 894K
15-20 squads equipped
with public safety
Most access from fixed
Park Police Connected to Minneapolis Anticipate PDA growth (6-8)
Park & Recreation Board for officers on motorcycles,
Onvoy PDN horses and bicycles
17 fixed location devices
19 laptop computers (18
used by officers in school
11 MDT’s in squads
28 vehicles equipped with
radios and most with cell
MDT Digicom 870
provided by Minneapolis
Traffic Control 7 Sprint Air Cards for Lapt ops Anticipate vehicle
6 fixed location devices communications growth
7 wireless laptops and/or utilizing wireless
7 cell phones laptops in vehicles
800 Mhz radio
Current Internet Acce ss
Department Quantity Methods Upgrade Requirements
Animal Control 3 Air Cards for Laptops Envision laptop / handheld
13 fixed location devices to be used within shelter for
5 laptops (3 with Air animal “inventory”
3 of 7 vehicles utilize the
laptops with Air Cards
8 Johnson 800 Mhz
mobile radios (7 in
vehicles and 1 in
17 Motorola port able
radios for field use
Fire Approximately 100 computer
4 mobile computing
1 Mobile Command Van
has 3 laptops with Air
45-50 cell phones
10-20 vehicle access
Police Sprint Air Cards for mobile
550 fixed location devices
50 laptop devices
200 MDC’s with access
370 cell phones
250 vehicles wit h
140 squad cameras
Appendix 6 – Prevailing Wage Certificate
PREVAILING WAGE CERTIFICATE
SUBMIT WITH ORIGINA L COPY OF YOUR RFP
Laborers and Mechanics shall be paid according to the Cont racts for Public Works Ordinance,
Minneapolis Code of Ordinances, Chapter 24, Section 24. 200 through 24.260, as amended, and the
minimum wage rates and fringe benefits paid to the various classes shall be as determined by the
Secretary of Labor of the United States for work in the City. Subject to and upon compliance with all
requirements provided in the Rules of the Offic e of the Secretary of Labor of the United States.
Apprentices may be paid less than the predetermined wage rate for the work performed. Apprentices
must participate in a registered apprenticeship program (S ee 29 CRF, Parts 5 and 29). In addition to the
certificates and other evidences of compliance which are required under these specifications and under
Minneapolis Code of Ordinances, Section 24.240, it shall be required that the person or company
representative submitting a RFP for this contract shall certify in writing that both she/he/it and their
Subcontractors shall comply with the wage and labor standard provision of Minneapolis Code of
Ordinanc es, Section 24.200 through 24.260 as amended. Failure to comply with this ordinance shall
mean the City may, by written notice to the Contractor, terminate the Contractor’s right to proc eed with
the work and the Contractor and the Contractor's Sureties shall be liable to the City for any excess cost
occasioned to the City for the completion of the work.
By submitting this RFP, it is understood and agreed that if it is accepted, in whole or in part, by the City of
Minneapolis or Board, as designated, that any work done by the Contractor or by the Cont ractor’s agent
or Subcontractor under a contract with the City of Minneapolis or Board, as designated, shall be done in
conformity with the provisions of the Minneapolis Code of Ordinances, Chapt er 24, Section 24.200
through 24.260, or, if applicable, Park Board Code of Ordinances, Chapter 6, Section PB 6-1 through PB
6-5. Specific ally, it is agreed that payment of wages to employees or agents of the Contractor or any
Subcontractor shall be no less than the amounts set forth in the current U.S. Department of Labor,
General Wage Decision for the State of Minnesota -Hennepin County.
COMPA NY NAME
Subscribed and sworn to before me this
of _____________________, 20____
My Commission expires _______________.
THIS FORM MUS T BE RE TURNED WITH YOUR RFP