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					NISN Customer Requirements/Budget
         Reviews for FY10
         Space Operations


 November 2009 – Page 1   NASA Integrated Services Network Project Office
                                                                 Agenda
•     Objectives of Review
•     Overview, Requirements Identification
•     NISN Funding Strategy
•     ViIP
•     Service Pricing & Schedule
•     2010 Customer Details & Cost
•     Discussions/Questions
•     Additional Information




    November 2009 – Page 2                    NASA Integrated Services Network Project Office
                                                     Objectives

    • Purpose - to review NASA Integrated Services Network
      (NISN) requirements and associated FY10 costs with
      Mission Directorates and program/project fund source
      managers
    • Expected results
       – Provide customer budget requirements for FY10
       – Obtain funding commitment for FY10 customer
         requirements
       – Communicate process and contracts information for
         FY10 funding transfers
       – Provide budget information to incorporate into PPBE
         process

November 2009 – Page 3                     NASA Integrated Services Network Project Office
                         Overview

              Requirements Identification Process



November 2009 – Page 4                 NASA Integrated Services Network Project Office
                                Requirements Sources


    •     Project/Program requirements documents
    •     Program Service Level Agreement (PSLA)
    •     NISN Requirements Database as of 11/02/09
    •     NISN Service Requests (NSR)
    •     Requirements Owner
    •     Special Projects




November 2009 – Page 5                       NASA Integrated Services Network Project Office
               NISN Funding Strategy



November 2009 – Page 6         NASA Integrated Services Network Project Office
                                                           Who Funds What?
                         CORE                                              CUSTOMER
     Requirements that are included in Core              Unforecasted requirements
      Operating Plan
     NASA Select Services                                All OCONUS except SN, DSN, and GN (NEN)
     Space Network (SN)                                  Switched Voice/Data Services
     Deep Space Network (DSN)                            Tail Circuits
     Ground Network (GN) -NEN
                                                          Custom Services
     All current ViTS full service rooms (one per
      Center except JSC and HQ)                           Current and Future Video Conferencing usage
      - KSC-1              - JPL-1          - MAF-1       Data Center Network and Security Services
      - DFRC-1             - WFF-1          - ARC-1        (DCNSS)
      - GRC-1              - IV&V-1         - SSC-1
                                                          New ViTS room conference systems
      - LARC-1             - GSFC-1         - VAFB-1       implementation
      - WSTF-1             - MSFC-1         - NSSC-1
                                                          ViTS and VoTS maintenance
      - HQ-2 - JSC-2
     Maintenance of VoTS large conference room           New VoTS conference system requirements,
      packages installed prior to FY04 and VoTS            including maintenance-for large systems
      Usage



    November 2009 – Page 7                                                 NASA Integrated Services Network Project Office
                                                   Process Change
• NISN has reverted to the previous method of billing.
  Customers can NOT write PRs to the Networx contracts
• Customers may either send a 506 or Center to Center transfer
• Switched Services are IPAC billed
    •    Toll Free Service
    •    Calling Cards
    •    Switched Voice – Pagers
    •    Long Distance Usage and Circuits On-Net
    •    Switched Data Services
    •    GSA Video Bridging
    •    GSA ViTS PRI Usage and Circuits
    •    Switched Voice Frame Relay




 November 2009 – Page 8                             NASA Integrated Services Network Project Office
                Requirements and Funding Process

            • Ensure requirements validated by requesting project,
              and obtain Requirements Owner’s signature on the
              PSLA
            • Ensure funding POCs validate requirements and obtain
              signatures for the FY10 bill
            • For customer funded services, a Center- to- Center
              transfer or a NASA Form 506 should be sent to MSFC
              POC, Wendy Joseph. Please reference Requesting
              Project or applicable NSR.




November 2009 – Page 9                         NASA Integrated Services Network Project Office
                                   Points of Contact
For assistance with contractual questions please contact:
• Bill DeHollander – 256-544-0378
  William.d.Dehollander@nasa.gov
  (Switched Voice, OOBA, and Tail Circuits)
• Brenda Tate – 256- 544-7673 Brenda.f.Tate@nasa.gov
  (Conferencing Services)
• Vanessa Lindsey – 256-544-4335
  Vanessa.d.Lindsey@nasa.gov
  (Core and Regional Corporate Backbone Services)
• Vanessa Lindsey – 256-544-4335
  Vanessa.d.Lindsey@nasa.gov
  (Mission Services)
____________________________________________________
 November 2009 – Page 10                NASA Integrated Services Network Project Office
                           NISN Customer Funding Contact


• Wendy Joseph- primary - 256-961-0290
  Wendy.m.Joseph@nasa.gov
• Jan Bentley- alternate - 256-544-0393
  Jan.G.Bentley@nasa.gov




 November 2009 – Page 11                    NASA Integrated Services Network Project Office
                       Video over IP (ViIP)
                       Conferencing Service

        Project Manager – Tracy Willett
Video Conferencing Service Manager – Pat O’Neill
NISN Sponsor and Service Owner – Kathy Hatley


  November 2009 – Page 12              NASA Integrated Services Network Project Office
                                               Agenda


• Changes
• Cost Model
• Implementation Schedule




November 2009 – Page 13     NASA Integrated Services Network Project Office
                                                                        Changes
• NISN offers videoconferencing services for Integrated Services Digital
  Network (ISDN) endpoints as well as Video over IP (ViIP) endpoints.
   • ISDN bridging data circuits are provided through the GSA FTS 2001 and
     GSA Networx contract
   • ViIP circuits are provided through the NISN WAN backbone data services.
   • Backup ISDN and ViIP bridging services are provided through the GSA
     Networx video bridging services.
• The current ISDN-based ViTS service utilizes circuit and bridging services
  provided by Verizon
   • Centers are charged for video conferences based on minutes of usage, but
     other charges include ISDN circuit utilization, bridge port fees, operator
     assistance, and cancellation fees.



    November 2009 – Page 14                            NASA Integrated Services Network Project Office
                                                   Changes (cont)
• The ViIP service utilizes the existing NISN backbone for transport of the
  video conferences, as well as a NASA-owned and operated video bridge
   • Centers are charged based on a percentage of the total usage of the
      ViIP system
   • NISN calculates total cost of the system to operate for the year and
      charges the Centers based on the amount of utilization from that Center
      for the previous year.
   • Costs are lower than outsourced solution, and do not increase based on
      the type of call (Standard, High Definition, Operator Assisted, etc)




  November 2009 – Page 15                             NASA Integrated Services Network Project Office
                                                     Cost Model for ViIP
• Service Cost Model
  • Total ViIP Service Cost known at beginning of each year and includes:
          •    Conferencing Bridge
          •    NASA Teleconferencing Center (NTC) labor
          •    Disaster recovery service
          •    Technology Refresh (Infrastructure HW, Maintenance)
   • Centers to pay based on percentage of overall usage of ViIP system
          •    Use previous years minutes
          •    Calculate percentage of minutes used for each Center
          •    Use that percentage for percentage of total service bill
          •    Yearly review will be conducted
   • Remaining customer ISDN circuits are not part of the ViIP Service cost
          •    FTS 2001 contract expires in May, 2010
          •    ISDN circuits to remain for Video conferencing use must be transitioned to the
               GSA Networx contract and separate charges will apply and be charged to the
               appropriate Center.
   • Centers are encouraged to migrate to ViIP and disconnect ISDN circuits to
     save money
    November 2009 – Page 16                                        NASA Integrated Services Network Project Office

				
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