The Global Link N E W S F O R T H E A V I A T I O N I N D U S T R Y ARINC IN EUROPE, THE MIDDLE EAST, AND AFRICA MAY 2008 open up automatically and the user will be able to access ISSUE NUMBER 37 Onboard Internet (Oi) a variety of free and paid-for facilities. ARINC has established a basic look and feel for Oi that Inside customer airlines will be free to adopt or have customized 2 Chairman’s Perspective ARINC’s new Oi service, which offers to reflect their own branding. The offering is a mixture 3 ARINC in Latin America airline passengers versatile in-flight of communication tools and entertainment content that and the Caribbean connectivity to the Internet, was should appeal to business and leisure travelers alike. 3 ARINC in Asia launched at the Aircraft Interiors Expo The news can be served up as text plus brief audio 4 GLOBALink/HF in Hamburg in April. and video clips; the latter is transmitted from the ground 4 GLOBALink/VHF Last year’s launch of SwiftBroadband in segments, cached on the airborne server, and then 4 GLOBALink/Satellite Colette Parks from Inmarsat has paved the way for reassembled into complete files for streaming to the Business Manager, 5 GLOBALink/Iridium Airline Services, new passenger application capabilities. passenger in near real time. 5 Aviation Communications EMEA, ARINC Affordable Internet access is a real The web facility is designed to allow the user of web- Services prospect for the airlines, and ARINC based services such as Yahoo Mail or Hotmail to view 6 Technotalk has added this capability—called Oi, for Onboard their inboxes and send messages. It also accommodates 7 Acronyms Internet—to its portfolio. the web e-mail services offered by major Internet service 8 Spotlight on The service centers on a web portal hosted on the providers such as AOL, allowing the user to access e-mail John Patterson aircraft’s cabin server, which passengers access with remotely via any PC with a browser. Attachments are 8 Squitters their own laptops by either wired or wireless technology. CONTINUED ON PAGE 7 An intuitive, user-friendly selection of screens allows the passenger to select various offerings, including Internet and corporate network access, Webmail, instant messaging, live news and sport, podcasts, and airline information. The service is open to both Mac and PC laptops, and the user will not have to load special ARINC Responds to Airlines’ software. Needs for Fuel Savings and Unlike earlier efforts that used other satellite technologies to offer unmetered Internet access to Reduced CO2 Emissions passengers, this is a managed connectivity service that ARINC recently announced the will encourage users to make economical use of the launch of AirPlan enRouteSM, an available communications capacity. That capacity is arrival management service that will expected to be enough to mimic the ADSL connections bring much-needed fuel savings to used in many homes and offices. airlines. AirPlan enRoute is based on ARINC wants Oi to be as easy to use as the best Wi-Fi proven technology that has saved hotspots on the ground. All users have to do is start their Pete Wright fuel and reduced delays at one of the laptop and open a browser. The Oi home page will then Senior Manager, world’s busiest airports by making Technical Innovation, ARINC adjustments in the arrival times of incoming flights. Fuel savings of more than $20,000 per day were reported by a major U.S. carrier at this location. This technology also yields more efficient use of available airspace and landing slots. Other benefits include reduced CO2 emissions, decreased noise pollution, and improved on-time performance. During periods of busy operations at airports, incoming flights typically arrive unevenly and must be vectored into 2551 Riva Road long, time-consuming, and costly approach patterns. Annapolis, Maryland 21401 AirPlan’s patented technology calculates improved arrival USA times—starting when aircraft are hours from landing— +1 800.633.6882 and sends recommended small changes to each aircraft’s arinc.com Oi offers a mix of communications tools and entertainment content CONTINUED ON PAGE 7 2 THE GLOBAL LINK | MAY 2008 CHAIRMAN’S PERSPECTIVE Fulfilling Critical Needs for Aviation ARINC was built on one of the greatest passengers to use check-in shortcuts—such innovations of the 20th century—aviation. as the Internet—at their hotels or convention What was once an impossible dream is now centers, or even on cruise ships. an integral and everyday part of our lives. And At ARINC, we know our job is to have we’ve been there the whole way, spreading the vision to anticipate market demand, to John Belcher our wings to deliver critical solutions to a adapt to changing customer needs when Chairman and Chief Executive Officer, thriving industry whenever they are needed. it benefits them most. Our unique and ARINC Over the years—nearly eight decades versatile innovations are transforming airport now—it’s become a natural extension of who operations, bridging experience with forward we are to lend our expertise to the airport thinking to deliver unmatched design and industry as well. It didn’t take long before integration solutions. ARINC was delivering communications, In an effort to eliminate the costly integration, and complete infrastructure printing of magnetic boarding passes, solutions from one end of the airport to the ARINC has developed ways to convert them other. using two-dimensional barcodes, and even Today ARINC remains at the forefront made them available on cell phones for of aviation and airport innovation—a global passenger convenience. We have deployed leader in providing the most efficient, reliable the latest radio frequency identification (RFID) 21st century technology and services technology to bolster baggage security and available. increase public safety at some of the world’s Maximizing efficiency is of paramount busiest airports. We dedicate ourselves every importance in the airport industry—reducing day to meeting each new challenge with one operating costs for airlines and waiting times eye on today and one on tomorrow. for passengers. We know how critical both of We are excited for the future of passenger these are. That is why we built ourselves into processing to be on full display at new the largest provider of self-service kiosks in terminals in Dallas-Fort Worth, Narita, and the world. We’ve installed more than 60% of Dubai. With the International Air Transport the 2,500 kiosks in 85 airports around the Association (IATA) forecasting a more than globe. 50 percent increase in passenger traffic by Our state-of-the-art common-use systems 2020, there is high demand for both new have been leading the way since we first and integrated airport services around the introduced them more than ten years ago, world. All of us here at ARINC look forward to and kiosks represent only the beginning of a fulfilling such a critical need and seizing such growing trend. It has become the norm for tremendous market opportunity. THE GLOBAL LINK | MAY 2008 3 ARINC IN LATIN AMERICA AND THE CARIBBEAN Maximizing the Capabilities of Advanced Avionics Aircraft manufacturers are fleet in the world. With this in mind, ARINC Reina Beatrix International Airport in Aruba producing aircraft with is working with our airline customers in this is the first location where D-ATIS is operational highly sophisticated and region to enable them to use their data link and provides worldwide broadcast via ACARS®. advanced avionics. These communications to its full potential. ARINC The next scheduled airports are in Argentina: aircraft demand data is also providing the civil aviation authorities Ezeiza (Buenos Aires) and Cordoba. With our link communications to (CAAs) with solutions to enhance the safety, latest innovation of a dual-language capability, Veronica Lozano maximize their avionics’ efficiency, and regularity of air transport in those D-ATIS sites will transmit data in English Business Manager, capabilities. One of the these countries. and Spanish. Aviation Solutions, ARINC most important regions in In addition to the VHF expansion efforts As for DCL, Tocumen International in the world to expedite the in the region, ARINC is implementing the Panama and El Dorado International in Bogota implementation of new technologies is the Digital Automatic Terminal Information Service have been targeted as candidates for the Latin American region. (D-ATIS) and Departure Clearance (DCL), implementation of this application. Latin American carriers have high-tech thus allowing the airlines to take advantage of firstname.lastname@example.org | +1 410.266.4008 aircraft among their fleet. In fact, the region is modern avionics on board. known to have the most advanced and modern ARINC IN ASIA The Airlines Team of Asia Pacific Some of the Airlines Team members from ARINC’s I am pleased to reintroduce Asia Pacific Division the ARINC Asia Pacific Division’s Airlines Team, which is responsible for the planning and manage- ment of all airline-related Dan Pendergast activities throughout the Senior Director, entire Asia region. And I Airline Programs, APD, ARINC am very pleased to join this motivated and capable team after spending more than 10 years in the GLOBALink services business at our head- quarters in Annapolis, Maryland. Our Airlines Team is organized into five areas that focus on delivering ARINC’s aviation communication products and services to carriers based within the region as well as those that fly to the region from the Americas, value-added services are additional important mailboxes in response to its growing popularity Europe, the Middle East, and Africa. The five ARINC service offerings that the team delivers among customers in the aviation industry. Our focus areas are: to Asian-based carriers. The GLOBALink AviNet services team is led by Keng Wai Low, services team members who are responsible and the team members are Edmund Goh, Tess • GLOBALink services for the entire range of ARINC’s GLOBALink Tan, Gladys Koh, John Kim, and Desmond • AviNet services services are Shane Assawachaichit, Cherlene Huang. • Electronic flight bag (EFB) and Gatelink Chua, and Gavin Ng. Over the recent years, EFBs and Gatelink products and services Another important part of the Airlines have emerged as distinct airline needs and • Account management Team is the people who are responsible for have grown in interest. In response to these • The Integrated Product Team (IPT) AviNet services to airlines serving the Asia growing needs, our Airlines Team accepted The GLOBALink services team plans and Pacific region. The AviNet team supports our responsibility for ARINC’s EFB-related offering manages our GLOBALink VHF ACARS® services growing airports business by implementing and has teamed with the ARINC/ADCC joint with our partners Aerothai and ADCC. In connections to airport iMUSE platforms. venture company ADARI to offer solutions addition to VHF ACARS services, this team They also implement a wide variety of ground for EFB content and content management. also provides Asian airlines with ARINC’s connectivity in response to airline operational Gatelink communications services complement complementary HFDL, Inmarsat satcom, and and country-specific customs border security EFB content in that the higher bandwidth Iridium satcom long-range communications requirements. The AviNet team is also offered by ARINC’s Gatelink services enable services. OpCenter, air traffic services, and increasing its focus on delivering AviNet CONTINUED ON PAGE 7 4 THE GLOBAL LINK | MAY 2008 Automation of the tool is still being refined footprint covers 32 countries on 6 continents, to take into account factors such as aircraft yet we continue to augment that coverage. Our operational requirements that can lead to recent efforts in Latin America have resulted false-positive reports. The HFDL medium has in unprecedented growth in the Caribbean very much benefited by this tool; the AOA/ and South America, most notably Brazil. We POA and satcom media are being evaluated are also focused on expanding the Middle concurrently. East and Africa regions that have become GLOBALink/HF As the concept and tool matures, the tool increasingly important to our customers. Our will provide proactive notification to carriers of commitment to expansion in the Asia/Pacific Monitoring Equipment failed or soon-to-fail equipment on the aircraft region is evident by the recent deployment with MOLD rather than reactive reports that can ground a revenue-generating aircraft. of VDLM2 in China in support of the A380 and the expected increase in message traffic Reliable communications. during the 2008 Olympics. Expansion in Asia/ email@example.com | +1 410.266.4249 Among the many factors Pacific is not limited to China; soon we will see that constitute a successful enhanced coverage in Thailand, Singapore, flight, reliable communica- India, Australia, and elsewhere in that region. tions ranks in the top five GLOBALink/VHF ARINC has a long history of providing the items. Preflight checks can most dependable data link service to meet— John Patterson determine if a communica- ARINC’s Long-Term if not exceed—the air/ground communica- tions system is working or Commitment to the tion requirements of our customers. We will Principal Engineer, RF Engineering, ARINC not. However, with many continue to invest in the future and devote the aircraft configurations, HFDL GLOBALink Network resources necessary to operate the highest cannot be checked until the aircraft is in flight. quality service. We also remain dedicated to The link maintenance pages can be selected ARINC’s focus and commit- providing the best support for our customers. to see if any hard faults are being reported by ment to operate the “best Our long-term commitment to the GLOBALink the components’ built-in test function. With in class” data link network network ensures we will continue to meet the the workload for crews growing, a “no-comm” remains steadfast with needs of our customers and the airline industry condition on an HF system may be explained our change in ownership. for many years to come. as “It’s just HF” and a logbook writeup may (ARINC was acquired by The firstname.lastname@example.org | +1 410.266.2198 not be entered. The resulting loss of that spe- Barbara Carlsson Carlyle Group in October cialized communication system can limit the Sr. Business Manager, 2007.) There is no question GLOBALink/VHF, aircraft’s flight plans to a fuel-inefficient flight ARINC that the GLOBALink network route. In these days of rising fuel costs, every will be required for years to GLOBALink/Satellite factor for a successful flight becomes crucial. come, and ARINC remains dedicated to provid- Since HFDL is used as a backup medium ing service quality and support at the levels our Service News where VHF and satellite services are unavail- customers have come to expect. Our sustained able, HFDL should be ready at a second’s investment in the GLOBALink infrastructure as CN94 Ground Earth notice to take over when coverage issues or well as our long-term global expansion plans Station (GES) Upgrade media failures occur. In some cases, HFDL will meet the needs of our customers and the Program Completed customers rely on HF for primary communica- entire airline industry for the foreseeable future An extensive, Inmarsat- tions in areas not covered by satellite or VHF and beyond. mandated upgrade program networks. This is where the medium must be ARINC’s continued investment in its network (called Change Notice 94, or Tom McCullough reliable at all times. infrastructure will ensure high availability, ample Business Manager, CN94) associated with the So how can a service provider work with a capacity, and the highest quality of service. Satellite Services, Vizada satellite GES facilities ARINC carrier to ensure the various media are avail- Currently under way is a five-year, multimillion- was completed in 2007. The able in the cockpit? By simply tapping into the dollar technology program to upgrade the Eik, Norway, GES operating the Atlantic and data flowing through the networks and alerting entire GLOBALink network. This will provide Indian ocean regions was upgraded on October the customer when a medium has not been a more-robust host processing system, ease 4, and the Santa Paula, California (U.S.), GES used for a predetermined number of flight legs implementation of customer requirements, was upgraded on November 9. This service or days. With this concept, ARINC consulted allow for more customer traffic visibility, and enhancement allows the stations to operate with Continental Airlines in developing a tool eliminate any potential risk of obsolete hard- with greater efficiency while protecting against called MOLD, or Media Off-Line Detector. ware and software within the network. Another GES component obsolescence. MOLD has been successfully used with sev- significant initiative in the upgrade program is eral customers to highlight aircraft equipment the development of a new digital VHF radio. Inmarsat Terminal Activation failures. In turn, the carrier can replace failed These radios will be fielded worldwide as part of Procedures equipment, equipment vendors can make our next-generation multiservice ground station During the commissioning of new satellite reliability improvements to their equipment, (MSGS), which will support both analog ACARS terminals, the operational applications on and the crew can be relieved of the burden (“POA”) and VDLM2. each Inmarsat Service Activation Registration of reporting failed equipment. All in all, MOLD Global expansion plans for the GLOBALink/ Form (SARF) should be reviewed to ensure the helps make communications highly reliable. VHF network have accelerated. Today our services requested are actually configured and THE GLOBAL LINK | MAY 2008 5 used. If incorrect service options (such as a Aviation Communications Services (ACS) Data-2/ACARS request for satellite voice-only equipped aircraft) are selected upon terminal activation, this may cause degradation The ARINC CertiPath in satellite communications performance Certificate Service: across the ground earth stations because of incongruent Inmarsat database information. Identity Management Your local Point of Service Activation (PSA) for the Aviation Industry center can determine how your satellite terminals are registered for service if this The aviation industry is rap- information is not readily available through idly adopting Internet-based your avionics engineering or flight operations solutions as the standard departments. operating procedure for a variety of mission-critical Atlantic Ocean Region West (AORW) business processes. This Moves to Norway Mike Dufton growing e-commerce trend The Southbury, Connecticut (U.S.), GES Business includes not only dramatic Development serving the AORW was decommissioned for Director, ARINC benefits, but also significant aeronautical services on March 27, 2008. new challenges. One major At this time, the AORW was moved to the requirement is the need to authenticate the Eik GES, which now provides service to three identity of the various participants in your oceanic regions: Atlantic Ocean Region West Those accomplishments, in conjunction with e-commerce activities. (AORW), Atlantic Ocean Region East (AORE), the continued progress of Safety Services In a digital world how do you verify the iden- and the Indian Ocean Region (IOR). The Santa approval for Iridium, set the stage for 2008. tity of people and systems that are electroni- Paula GES continues to serve the Pacific Already in 2008, we have had the first two cally communicating with your company? The Ocean Region (POR) via the Inmarsat-3 satel- air transport carriers using the AOI service. ARINC CertiPath Certificate Service is a solu- lite constellation. The AORW station transition Both carriers are planning to add several tion that provides all of the identity authentica- from Southbury to Eik enables access to the aircraft in the second quarter of 2008. Another tion needs in a service built to the exacting latest CN94-upgraded satellite communica- ARINC milestone is surpassing 100 Iridium standards of our industry. tions platform while also incorporating new aircraft. This mark was passed in early January Digital certificates are the electronic equiva- SS7 signaling technology that substantially and continues to climb each month. lent of a government-issued form of photo increases call setup times. ARINC continues to support RTCA efforts to identification. They provide authentication of complete the MASPS and MOPS for Iridium the individual or device, and they are used in a email@example.com | +1 410.266.4986 Safety Services. RTCA document DO-262, variety of ways including: which defines the minimum performance • authenticating identity before allowing requirements for Iridium-based avionics, access to secure systems and applications GLOBALink/Iridium should be completed in the third quarter, • facilitating trusted communications between and DO-270, which defines the minimum individuals within a company 2008: A Year of operational performance for the Iridium • communications between companies Milestones for Iridium subnetwork, is expected to be completed by year’s end. With the completion of these two throughout the industry As we close the book on documents, the FAA can begin the formal Digital signatures form the foundation of a 2007, we can reflect on the approval process of Iridium avionics platforms trust-based relationship. Until now, these many accomplishments that and the subnetwork for Safety Services. relationships often relied upon unique and will lay the groundwork for In parallel with the RTCA efforts, ARINC proprietary formats for ensuring and securing a watershed year in 2008 will be supporting the midyear FANS-1A trials electronic identities. The ARINC CertiPath Cer- for the GLOBALink/Iridium using the AOI service. These trials will take tificate Service simplifies and standardizes the service. place in the Pacific Ocean region with the complex world of identity management with an Brian Pemberton Iridium Service One of the primary ARINC FAA Oakland Center. The goal of the trials is industry-focused identity management service Manager, ARINC efforts in 2007 was to to obtain operational data to assist the FAA built on industry-based standards. Our sub- upgrade our AQP lab to be able to test Iridium- and other Air Navigation Service Providers scriber’s certificates are signed and managed based avionics systems with our GLOBALink/ in evaluating the performance of the Iridium in a secure environment built for the exclusive Iridium ACARS service. These improvements subnetwork. use of the world’s aviation community. were completed midyear, and we were able GLOBALink/Iridium continues to make strides With a few simple steps your company can to successfully test avionics units from and reach new milestones. The efforts planned be on the road to a more secure electronic International Communications Group and for 2008 will set the stage for Iridium’s future. To learn more, contact Howard Panken, Avionica, Inc. in the latter half of the year. addition to the list of technologies approved for Senior Manager, Identity Management, ARINC, Following the launch of our ACARS Over safety communications. at 617.947.8743 or firstname.lastname@example.org. Iridium (AOI) service last year, we signed three email@example.com | +1 410.266.4888 firstname.lastname@example.org | +1 410.266.4607 customers to service contracts. 6 THE GLOBAL LINK | MAY 2008 TECHNOTALK Aircraft Addressing: A Historical Review and Look Forward In mail delivery, once a for China, “C-“ for Canada, and “JA-“ for Japan. Approximately 25% of the aircraft fleet today postman has driven to the The complete list of country prefixes can be rely on an APM concept. proper street and located the found in Annex 7. house number, there is very One Aircraft, Multiple Addresses little question that he has Setting the Aircraft Registration in Air Traffic Control recognizes and maintains found the correct address to the ACARS-Equipped Aircraft communications with aircraft by callsign. In Steve Leger drop the letter. With changes For data link to work successfully, the ACARS general aviation aircraft, the callsign is the Director, GLOBALink in our industry conventions Management Unit (MU) or Communications aircraft registration; however, for commercial Customer Services, ARINC as well as different types of Management Unit (CMU) must report the airliners, where the specific aircraft covering addressing to identify the sending aircraft’s AN in each downlink and a flight can change very quickly, the callsign same aircraft, delivery of data link messages, in respond only to those uplink messages that are has historically been the Flight Identifier (FI); comparison, is not nearly so straightforward. specifically addressed to the AN of the aircraft it for example, Continental Airlines Flight 86 is In this article, we will review the origins, was installed on. To support rapid maintenance represented with a FI of CO0086. The FI is well technical concepts, and the earlier challenges actions, such as the replacement of a defec- known by the general public and is based on associated with the proper delivery of data tive MU, the aircraft registration must stay with the flight plan that is filed well in advance with link messages to aircraft. We will review the the aircraft rather than follow the MU. How can the regional CAA. advances in avionics for overcoming some of the MU automatically get the aircraft registra- From the onset, the ACARS system was these issues and, in part two (in an upcoming tion (AN) it needs quickly and reliably without designed to allow ATC and airline operations to issue of The Global Link), look at independent someone having to enter it into the MU? send uplink messages by flight ID. While still addressing schemes that are associated with A clever solution was to define a set of 43 supported today, the industry has discouraged our satellite and HF data link media as well as pins on the aircraft side of the MU connec- addressing by flight ID—the FI is ambiguous, the new Aviation Telecommunications Network. tor. Airline maintenance prewired these pins and messages can inadvertently be delivered to When the ACARS® system was first developed in the proper combination allowing the ACARS the incorrect aircraft. Here are two examples: in 1978, one objective was to find an MU to identify the complete seven-character During preflight, the crew manually enters the addressing scheme that would unambiguously aircraft registration during each power up fight ID into the CMU. If the crew accidentally identify each aircraft. Fortunately, it was already sequence. For at least 12 years, this was the enters the incorrect flight ID, any uplink available in a unique alphanumeric character standard procedure used across the industry addressed to the true flight ID for that aircraft sequence that is known as the aircraft registra- for all aircraft. While primarily effective, there will be rejected. tion or “AN” in ACARS terminology. The aircraft are drawbacks. First, a weak connection can With some worldwide operations, there have registration is assigned by the International Civil cause the MU to misread the program pins and been instances when two aircraft are en route Aviation Organization (ICAO). Since the 1920s, the aircraft suddenly takes on a new aircraft simultaneously in different regions, with an this identification “number” has been assigned registration. In most cases, the airline is left identical flight ID. This could lead to the delivery in a legal document called the Certificate of without the ability to maintain data communica- of a flight-critical message to the wrong aircraft. Registration, which must be carried on the tions with the aircraft. Second, with 43 wires, In summary, flight identifiers are not unique aircraft at all times. In addition, the registration this method was prone to failures because one and can cause messages to be undelivered identifier must be prominently displayed on a bad pin changes the aircraft ID. Third, the initial or delivered to the incorrect aircraft. Over the fireproof metal plate mounted on the aircraft, wiring of the aircraft and any change in aircraft years, the industry has transitioned to nearly and it is usually painted on the aircraft fuse- address requires several hours to rewire the MU exclusive use of aircraft registration addressing. lage. In the past, the registration most often connector. appeared on the aircraft tail; therefore, many To solve these issues, the next generation of Conclusion within the aviation industry refer to the aircraft ACARS MUs began reading the aircraft registra- In part two of this discussion, we will look at registration as the “tail number.” The assign- tion that is broadcasted from other central air- the new addressing scheme—a 24-bit ICAO ment is not absolutely permanent—if an aircraft craft systems (such as the Flight Management Address—associated with ATN, the aviation changes ownership, it may be assigned a new System) that are connected over the aircraft industry’s new communications network. In registration number. communications bus. Finally, in current genera- addition, we will look at our alternative com- Annex 7 of the Convention on International tion CMUs, the aircraft registration number and munications media including HF data link, Civil Aviation defines the rules and conventions several other aircraft features are reported to Inmarsat satellite, and the ACARS Over Iridium associated with aircraft registrations. Gener- the CMU by a device referred to as the Airline service. Each of these media have supple- ally, the registration is made up of two parts: Personality Module (APM), which is mounted mental subnetwork addressing schemes that (1) the country’s callsign prefix as assigned by in the aircraft, using minimal wires and serial add another level of complexity and special the International Telecommunications Union communications to the CMU. In many aspects processes to ensure proper message delivery. (ITU) and (2) a one- to five-character alphanu- this APM is very similar to an environmentally As always, we appreciate your feedback and meric code assigned by the local civil aviation hardened and FAA-approved USB thumb drive. are looking for suggestions for future Technotalk authority (CAA) that uniquely identifies the Once programmed by maintenance staff, the articles. aircraft. Examples of country prefixes are “N” APM reliably stores the aircraft registration, but email@example.com | +1 410.266.2169 for the USA, “G-“ for the United Kingdom, “B-“ it can be easily changed in a matter of minutes. THE GLOBAL LINK | MAY 2008 7 ONBOARD INTERNET (Oi) (CONTINUED) ARINC RESPONDS TO AIRLINES’ NEEDS... (CONTINUED) ACRONYMS restricted to 10 KB, though individual airlines projected time at the arrival fix to achieve are free within reason to set higher limits. overall system goals and save fuel. These ACARS Aircraft Communications Addressing and ARINC’s aim is to offer managed live Required Time of Arrival (RTA) messages are Reporting System access with limited streaming service and delivered over the airline’s existing ACARS® ADCC Aviation Data Communication Corporation file downloads; this approach will provide a communications equipment. ADSL Asymmetric Digital Subscriber Line better experience for passengers throughout As a planning overlay that operates side AOA ACARS Over AVLC the cabin and will allow the airlines to price by side with current ATC processes, AirPlan’s AOI ACARS Over Iridium the basic service attractively while still offering time-based sequencing represents an APM Airline Personality Module access to private company networks (VPNs) evolutionary step in air traffic management. ATC Air Traffic Control at a premium price to those who are willing to Time-based sequencing is a key element ATN Aeronautical Telecommunication Network pay for it. of next-generation ATC processes, reducing AVLC Aviation VHF Link Control The system is flexible enough to or eliminating the inefficiencies inherent in CAA Civil Aviation Authority accommodate a variety of pricing schemes— the use of miles-in-trail separation. AirPlan CMU Communications Management Unit for example, access by hour or per day, considers all flights coming into an airport D-ATIS Digital Automatic Terminal Information including multiple flight legs—and payment simultaneously, and also takes into account Service by a variety of means such as credit card, airline objectives such as operating schedule, DCL Departure Clearance pre-paid cards, frequent flyer cards, or Internet gate availability, connecting flights, and crew EFB Electronic Flight Bag service provider accounts. legality when optimizing aircraft arrivals. FAA Federal Aviation Administration Until recently, the airlines have seen AirPlan adds to ARINC’s long history of FI Flight Identifier connectivity primarily as a customer-attracting integrating air traffic management innovations GES Ground Earth Station addition to their service offerings, while with air/ground data link technology. By HF High Frequency some have hoped it might be a net revenue using existing data link equipment, this HFDL High Frequency Data Link generator—but now some carriers believe it service requires no new avionics, no software IATA International Air Transport Association could also be used to supplement the basic modifications, and no changes to an airline’s ICAO International Civil Aviation Organization broadcast in-flight entertainment systems IT infrastructure. The improved sequencing of IP Internet Protocol fitted to their aircraft, easing the pressure for flights en route brings critical fuel savings at IPT Integrated Product Team installation of expensive in-seat, on-demand a time when airlines are dealing with ever- ITU International Telecommunications Union hardware. increasing fuel costs. MASPS Minimum Aviation System Performance Standards firstname.lastname@example.org | +44 1293 64 1352 email@example.com | +1 410.266.4819 MOLD Media Off-Line Detector MOPS Minimum Operational Performance Standards THE AIRLINES TEAM OF ASIA PACIFIC (CONTINUED) MSG Multiservice Ground Station the delivery of large files while an aircraft is Engineering and program support to our MU Management Unit at its gate. Asia airports will be among the airlines businesses and our Aerothai and POA Plain Old ACARS first locations in the world to have Gatelink ADCC partners is provided by the Annapolis- PSA Point of Service Activation technologies for the 777, A380, and 787 based Asia Integrated Product Team RFID Radio Frequency Identification aircraft, and our Airlines Team is working with (IPT). This team provides engineering and RTA Required Time of Arrival our Annapolis program office to set up ARINC’s program management support to ensure our SARF Service Activation Registration Form Gatelink services at Asian airports. Our EFB partner networks are maintained at the latest SATCOM Satellite Communications and Gatelink team consist of Fei Huang, configurations and are upgraded as needed. VDL Very High Frequency Digital Link Wen Ming, and Bob Lentz; they have been They also provide 24x7 on-call engineering VDLM2 VDL Mode 2 leading the world in implementing these new support to our partners. The team is led by VHF Very High Frequency technologies, and we look forward to airlines Pragnesh Patel and is supported by Ron VPN Virtual Private Network benefiting from their successes soon. Marshall and Mark Blumberg. Our account management team directly Our Airlines Team is dedicated to ensuring supports all Asian-based airlines to ensure that our airline products and services are constantly that ARINC’s services are operated and maintained at the level of quality that you Is there a topic meeting expectations. The team is located demand and expect. We have some of the you’d like to see throughout the region. In many instances, a representative resides in the country where best people in the industry who are totally dedicated to serving your needs. I have covered in the our airline customers are headquartered. The witnessed their dedication to our business first- Technotalk account management team consists of Kiki Assawachaichit, Enrica Kuo, Wang Tang, Amy hand in the few months I have been working with them and have complete confidence that column? Xu, KB Cho, and Saira Kanchwala. Also, Danny they will continue to exceed your expectations Ying and Sakuma Hiroshi provide account in the future. send your suggestions to management services in addition to their firstname.lastname@example.org | +1 410.266.2267 email@example.com business development role. 8 THE GLOBAL LINK | MAY 2008 Spotlight on John Patterson John Patterson’s keen interest in chased by a polar bear while John Patterson Principal Engineer, astronomy combines well with his repairing an HFDL station in Alaska; RF Engineering, job working on ARINC’s HF data link another time he experienced an ARINC service. As a Principal Engineer in the earthquake in India while on a RF Engineering group in Annapolis, customer visit. John monitors HF performance and John is also the president of the children in a career military family. the constantly changing effects that ARINC Astronomy Club (AAC), which He was born at West Point, New York, space weather, particularly sunspots helps foster an interest in astronomy where his father was stationed as a and solar flares, can have on HF shared by ARINC employees math professor. John had his first job propagation. and retirees, their families, and at West Point at age 14 selling hot John joined ARINC in 2000, a community members. He is very dogs at the Army football stadium year after ARINC launched the HFDL passionate about astronomy. On (he needed the money to buy model service. His other job duties include a clear night, he enjoys going out rockets). When his father retired, working with customers and avionics on his deck with his telescope, the family settled in Maryland. manufacturers on HF data link use photographing the moon, stars, John attended Capital College in and avionics issues, troubleshooting planets, comets, and nebulas. Laurel, Maryland, earning a bachelor customer issues on HFDL, and John belongs to the Porsche Club of science degree in electrical making VHF propagation maps for of America and teaches technical engineering. John earned a masters ARINC’s POA/AOA and voice ground sessions on how to repair Porsches. degree in astronomy from Swinburne stations. When he finds the time, he will race University in Australia. Working on HFDL for ARINC has his 1985 Porsche 911. He also likes firstname.lastname@example.org | +1 410.266.4249 involved John in some memorable to watch and play ice hockey. experiences. One time, he was John was the youngest of four SQUITTERS Rockwell Collins and ARINC DirectSM have successfully ARINC DirectSM has now added an automatic installed their high-speed Internet communications Dosimetry Reporting capability to its standard solution for business jets—eXchangeTM with service portfolio of flight support services for business by SKYLinkSM—on a customer’s Citation X aircraft, aviation. The new capability allows operators to track Cessna’s largest airframe. This was the first the exposure of flight crews to potential radiation. commercial aftermarket installation of the eXchange ARINC Direct customers may choose to have their system. eXchange is the only Ku-band connectivity flight plans and crew names automatically forwarded solution available for business jets and is supported each week for dosimetry monitoring. ARINC has The Global Link by ARINC’s expanding SKYLink Internet satellite arranged with radiation monitoring specialist IASON of is published periodically by network services. Graz, Austria, to archive and forward dosimetry data ARINC and is distributed to for customers who wish to use their service. ARINC its customers and others in the aviation community. ARINC and Gate Gourmet, a global leader in airline does not charge a fee. catering and onboard retail management, will work MANAGING EDITOR together to market on-board sales programs for the In response to growing demand from general and Pete Grogan world’s airlines and passenger rail systems. Gate corporate aviation customers, ARINC DirectSM has PRODUCTION EDITOR Gourmet will offer ARINC’s cutting-edge SkyBuyTM expanded and relocated its Scottsdale, Arizona Cindy Zamarripa sales technology as the standard in its buy-on-board (KSDL) aircraft service and maintenance operations. PRODUCTION STAFF programs, while ARINC will work exclusively with ARINC Direct Scottsdale is now located in a new Karen Clark Gate Gourmet on outsourced catering and buy-on- 50,000-square-foot combined facility on the Theresa Degutis board projects. SkyBuy uses a wireless point-of-sale northwest side of the Scottsdale, Arizona, airport. Anne Sewell system to streamline in-flight sales transactions. With The new location includes 40,000 feet of hangar Editorial comments or SkyBuy, airlines are able to sell food and beverages, space, 5,000 feet of office space, and 5,000 feet questions should be sent in-flight entertainment, duty-free items, rail passes— of back-office space for sheet metal, avionics, to Cindy Zamarripa. tel +1 410.266.4644 even tickets to ground shows and entertainment— and interior work. The staff has expanded to e-mail email@example.com with the flexibility of payment by credit card, cash, or 45 employees. smartcard, and in multiple currencies. 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