Kennesaw State University
Bism 2100 Fall 2009
11/06-Present Preferred Sales Office Manager/Executive
As of August 2009 I work from home doing Data Entry.
Answer multi-line phone system; data entry; file maintenance; special projects as
assigned; quote prices for jobs; organize, order and distribute literature; strong
organizational skills; able to multi- task in fast paced environment; work with little
07/05-10/06 Burch Electric Executive Assistant
Answered phone; ran errands; light bookkeeping with Quick Books; file maintenance;
handled deposits; set up job appointments.
11/04-6/05 Carl Black Trailer Co. Controller/Administrative
Answer phone; greeted customers and provided good customer service; ensured trailers
were clean at time of purchase; assisted the controller by helping with bookkeeping;
maintained website; other duties as assigned; ordered and maintained literature; worked
with little to no supervision.
1/03-10/04 Carl Black Receptionist/Delivery Specialist
Greeted customers and provided good customer service; answered multi-line phone
system and directed calls to correct departments; light filing; familiarized customers with
new vehicle features and warranties upon new purchases; special projects as assigned;
ordered and maintained literature; worked in a special group that specifically specialized
in bettering our customer service.
9/01-12/02 SunTrust Bank Teller
Greeted customers and provided good customer service; Processed daily transactions;
balanced cash drawer; able to up-sell accounts that would be beneficial to customers;
Answer phones when needed.
Present Kennesaw University Junior (Economics Major)
Graduation Date: 12/11
8/97-5/01 Paulding County High School Diploma 05/01
MS Office MS Word MS Power point MS Excel Self Directed Internet
MS Outlook Win Rep Web Design Type 65-80 wpm Multi-line Phone
File Fax Bank Star Self Directed Word Processing
Spreadsheet Design and Management Very Organized Written/Oral
Strong Customer Service
Prioritize Multiple Assignments in a Fast Paced Environment
Return to web page: http://students.kennesaw.edu/~tlh8360