Firefighter Line-of-Duty Death Guidelines 2006 The line- of- duty death o f one o f o ur fire fighters ca n be one o f the most traumatic experiences a fire departme nt can e xperie nce. Fortunate ly for most of us, it is something that we ma y never ha ve to directly deal with dur ing our careers. But the reality is that at anytime and in any p lace we ma y have to deal with that unthinkab le situation. Unfortunate ly ma ny fire departments are not prepared to handle s uch a tragic event. The key to ma naging a line- of- duty death is s imilar to hand ling a fire ground inc ident – control the s ituatio n; co mmunicate e ffective ly; a nd ens ure the cooperation o f a ll invo lved parties. Pre- planning is the fo undation. It allows us to establis h a syste m or procedures to follow that will e nsure that the proper steps are taken to hand le the inc ident, media, investigation, funera l services, and the fa mily‟s des ires and support it needs. This Guidebook is intended to assist you in preparing for and hand ling a line - of- duty death of a me mber of your fire department. The Guidebook should be used as a reference to establis h the protocols and procedures that best fit yo ur department. Use and modify the mater ia ls to meet you needs. Pre- plan now – so that you can ho nor your fa llen fire fighters and help yo ur extended fa milies dur ing a time of the ir greatest need. Utah State Fire Chiefs Assoc iation President, Coy Porter, Fire Chie f, Provo Fire Department 1 st Vice President, Steve Foote, Fire Chie f, South Salt Lake Fire Dep artment 2 n d Vice President, Kevin Ward, Fire Chie f, Layton C ity F ire Department Secretary/Treasurer, George Sumner, Fire Chief, South Davis Metro Fire Agency Acknowledgments This Guide line was prepared by the Utah State F ire Chiefs Association to assist fire departments throughout the State in preparing for a line - of- duty death of one of their me mbers. We would like to thank a ll of the fire departments a nd organizations from across the nation a nd to recognize the ir efforts put for many o f the ma ter ia ls a nd concepts utilized in this progra m. In partic ular, we would like to acknowledge the fo llowing age nc ies and organizatio ns : National Fa llen Fire fighters Foundatio n Internatio nal Assoc iation of F ire Chie fs Internatio nal Assoc iation of F ire Fighters Ohio State Fire Marshal‟s Office United States Fire Administratio n Line of Duty Death Guide lines Deve lopme nt Committee : David L. Austin, Fire Chie f, Weber Fire Distr ict Jeff Bassett, South Davis Metro Fire Agency Ala n Joos, Utah Fire and Rescue Academy Mike Riley, Captain, Unified Fire Author ity George Sumner, Fire Chie f, South Davis Metro Fire Age ncy Utah State F ire Chie fs Assoc iation recognizes the support o f the fo llowing organizations : Utah State Fire Marshal Utah Professio na l Fire Fighters Associatio n Utah State Firemens Assoc iation Table of Contents Introduction ……………………………………………………………………………… 1 Pre-incident Planning ……………………………………………………………………. 2 Initial Actions ……………………………………………………………………………. 3 Investigative Issues ………………………………………………………………………. 4 Post-incident Issues ……………………………………………………………………… 4 Family Issues …………………………………………………………………………….. 5 Notifications ……………………………………………………………………………… 8 Staff Assignments ………………………………………………………………………… 11 Funeral Considerations …………………………………………………………………… 15 Survivors Benefits ………………………………………………………………………… 26 Resources …………………………………………………………………………………. 30 Appendix A – LODD Checklists …………………………………………………………. 34 Appendix B – Personal Information Packet Sample …………………………………….. 38 Appendix C – SOP /SOG Samples ………………………………………………………. 41 Appendix D – LODD Memo to Staff ……………………………………………………. 42 Appendix E – Funeral Staff Assignments ……………………………………………….. 44 Appendix F – Funeral Service Diagrams ………………………………………………… 46 Appendix G – Funeral Procession Diagrams …………………………………………….. 50 Appendix H – Cemetery Service Diagrams ……………………………………………… 53 Appendix I – Firefighter Poems / 23rd Psalm ……………………………………………..55 Appendix J – Bell Service Readings Options ……………………………………………. 58 Appendix K - PSOB Fact Sheet …………………………………………………………... 61 Utah State Fire Chiefs Association Introduction Approximate ly 100 firefighters give the ir lives in the line o f duty each year in the United States. There is no other single event that is as powerful and s ignificant to a department. The death of a fe llow fire fighter presents a diffic ult time for the entire department as we ll as the deceased me mber‟s fa mily. Many details and arrange ments need to be addressed in a short period o f time. It is vita l that the fire department be prepared to take the responsib ility for see ing that the deceased fire fighter‟s family receives the assista nce needed and the various bene fits afforded to them. Plans, policies, and resources should a ll be in p lace prior to an inc ident. The purpose of the Guidebook is to aid Utah fire departments with deve loping polic ies and procedures to hand le a line o f duty death o f a me mber o f the departme nt. Additiona l resources will be ide ntified and samp les of for ms and checklis ts will be provided. You are encouraged to use a nd modify the materia ls provide d to meet your needs. The time to start your planning and preparation is now – not after an inc ident. This Guidebook is divided into the fo llowing sections : Pre- inc ident P lanning Initia l Actions Investigative Issues Post Incident Issues Family Issues Notifications Staff Ass ignments Funera l Consideratio ns Survivors Benefits Resources 1 Line-Of-Duty Death Guidelines Pre-incident Planning Pre- inc ident pla nning for a line o f duty death is s imilar in ma ny respects to the preparations that a fire department takes in the pre - fire p la nning that it does for a structure. Whe n we pre- plan a build ing, we take into cons ideration the ava ilab ility of personnel, apparatus, and equip ment, infor mation about the build ing, and other factors that influence how we will hand le a fire inc ide nt. SOP/SOG‟s are developed; people are assigned tasks; and, equip ment and mater ia ls are obtained and allocated. The pre- inc ident pla nning for line of duty death inc ludes gather ing informatio n about our personnel, the deve lopme nt of SOP/SOG‟s and identif ying resources. Personal Infor mation Packets Personal Infor mation Packets for all me mbers of the department s hould be prepared now. They should inc lude such ite ms as emergency contacts, photos, wis hes/desires o f the me mber, a nd career histor ical infor ma tion. Packets should be completed by me mbers in cons ultatio n with the ir fa milies, updated on a regular bas is and kept sealed in their personne l file. ( Refer to Appendix B – Personal Infor mation Packet Sample) SOP/SOG‟s SOP‟s/SOG‟s should be developed to address such tasks as: notification practices; prepared media announce ments; department wake and funeral procedures; personnel ass ignme nts; and, huma n resource needs. (Refer to Appendix C – SOP/SOG Samples) Resources Resources need to be identified, includ ing personne l for Co lor or Honor Guards, unifor ms, a nd supplies and equip ment (e.g., mour ning ba nds, gloves, bunting for the statio n and apparatus, flags, etc.). A list o f outs ide resources, inc lud ing local, state, nationa l and related fire support organizations s hould be prepared. 2 Utah State Fire Chiefs Association Initial Actions An e motiona l a nd tense s ituation occurs at an inc ident with the death, probable death, or injur ies severe enough that the y will like ly lead to the death of a firefighter. Actio ns; howe ver, need to be taken to control the s ituation and to prepare for the events which will take place. (Refer to Appendix A – LODD Checklist) Don’t forget the rest of the incident. Institute a radio discip line policy. Assign a PIO: o Expect a major med ia event. o Use prepared scripts so that the release of infor mation is conc ise and accurate. o Schedule press conferences. Begin notifications : o Firefighter‟s fa mily; Chie f a nd an additio na l representative fro m the department should notify ( in person) the fa mily o f death a nd facts re lated to the inc ident. Have a medic unit nearby, but out of sight. A fa mily Lia ison should rema in with and/or be availab le to the family (24hrs) and should be the conduit for all infor mation to/fro m the fa mily. o All fire department personne l o Mayor or Trustees o Coroner for an autopsy (refer to Resources Section) Initiate a thorough investigation into the inc ident: o Recover & secure all personal protective equip me nt o Secure the scene – consider it a possible crime scene o Establis h an investigation tea m – should be separate and distinct fro m the fire cause investigation team; but, both should work well together. Contact support agencies : o Provide for critica l inc ident stress debrie fing and gr ie f counseling for the department. o Utah State Fire Chiefs Assoc iation o Utah State Fire Marshal‟s Office o Public Safety Officers‟ Bene fit Progra m (PSOB) o National Fa llen Fire fighters Foundatio n o Professiona l Fire F ighters Associatio n o f Utah a nd/or the Utah State Fire men‟s Association o Neighbor ing departments 3 Line-Of-Duty Death Guidelines Investigative Issues A thorough investigation into the cause o f the fata lity s hould be conducted, inc lud ing the possibility o f crimina l activities. Lega l representatio n may be required. A full autopsy should be conducted (refer to Resources Section). Secure the scene. Conduct thorough investigatio n, possibly with the a id of a loca l law enforce ment unit – possib le cr imina l activity may be involved. Due to local or state protocols, the local law enforce ment age ncy ma y conduct an investigatio n. Collect appropriate statements fro m ind ivid ua ls. Use restraint to co llect infor mation. This is not intended to suppress the facts, but rather to suppress incorrect and unnecessary opinions. Stick only to the facts. If facts are not known, this sho uld be clearly stated. Recover and secure all protective clothing and equip me nt. Maintain records – interviews, rad io tapes, inc ident report, photographs and drawings. Have an a utopsy perfor med in accordance with United States Fire Administration, Fire fighter Autopsy Protocol (refer to Resources Section), us ing the post morte m protocol for fire victims. It is essentia l that steps be taken to ensure that the cause and death is accurately reported. Obtain at least six (6) certified copies o f the autopsy report and death certificate. These copies may have to be requested by the family. Document, Document, Document! Post-incident Issues Assist the fa mily in pla nning the funeral/me mor ia l as they choose. This may inc lude fire department involve ment, transportation, home ma intena nce, meals, childcare, etc. The fire department ass igned Family Lia ison O fficer should be the inter face between the fa mily, the department and others. Continue to infor m fire department me mbers and offic ia ls of arrange me nts. Solic it local law e nforceme nt o ffic ia ls a nd others for support. This ma y inc lude assistance with the investigatio n, traffic contro l dur ing the funera l and routine checks of the fa mily‟s residence. Monitor department me mbers closest to the inc ident to see how they are dealing with the loss. Provide for critica l incide nt stress debriefing and gr ie f counse ling for the department as needed. Consideration ma y a lso ha ve to be give n to a llow me mbers time off to cope with the tragedy. 4 Utah State Fire Chiefs Association Family Issues How to Help the Family…. At the Hos pital or the Morgue Offer to have a me mber of the department drive the family to the hosp ita l and stay for as long as necessary. Work with the hospita l sta ff to secure a private room where the fa mily can gather. This sho uld be separate from the ge neral wa iting area, if possib le. Assist the family in dealing with hospita l sta ff. If you have EM T‟s or Paramedics in the department, ask the m to help with the ir hosp ita l contacts. Provide assistance to the fa mily in mak ing ca lls to relatives and close fr ie nds. Answer inco ming ca lls for the fa mily or get messages to them at the hospita l. Work with the fa mily to arrange a pla n for dealing with the media. The fa mily ma y wish to have a me mber of the departme nt speak for them. Offer to ass ist with day- to-day tasks such as home ma inte nance, arranging for childcare, or bringing meals and other necessities to the fa mily. If the fire fighter is badly bur ned or disfigured, help prepare the family for what they will see. Alwa ys allow fa mily me mbers to make the decisio n. Have someone ava ilab le to drive the fa mily ho me fro m the hosp ita l. Offer to he lp with continuing vis its as muc h as resources allow. Offer to stay with the fa mily at the house. 5 Line-Of-Duty Death Guidelines Family Issues How to Help the Family… Fro m Time of Death Thro ugh the Fune ral Notify the Department o f Justice of the Death. This will begin the process of reviewing e ligib ility for the Pub lic Safety Officers‟ Bene fits Program. Contact the Nationa l Fallen Fire fighters Foundation about the death. This will assure the beginning of emotiona l support for both the fa mily a nd the department. Contact Utah State F ire Chie fs Assoc iation, Profess iona l Fire F ighters of Uta h, Utah State Firemen‟s Assoc iation or other related agenc ies for assistance. Work with the fa mily in pla nning the funeral. Remember that the family’s wishes should always come first. If they want a private funeral, the department ma y cons ider hold ing a me mor ia l ser vice; however, the fa mily sho uld still be consulted. If there are children in the fa mily, cons ider creating a spec ial role for the m, such as riding on the fire truck in the funera l procession. (Be sure to ask a parent before mentio ning this to the children!) Offer to ass ist with lod ging or tra nsportation for o ut o f town re latives a nd fr ie nds. Offer to have a me mber of the departme nt stay with the fa mily pr ior to the funera l. I n s ma ller departme nts, cons ider rotating people as needed in order to ma inta in a department presence with the fa mily. Have someone ava ilab le for tasks such as answer ing the phone, dr iving the fa mily to the funera l ho me to make arrange ments, or running errands. Help coordinate ho useho ld duties s uch as food preparation, c leaning, a nd childcare. Do necessary ma inte nance s uch as mowing the grass or clear ing the snow. If donations are collected for the fa mily, set up a bank account to deposit these funds. Coordinate with local law enforce ment o ffic ia ls to make routine checks of residence and neighborhood. Assign a departme nt me mber to he lp the fa mily set guide lines for dealing with the med ia. When ass isting the fa mily with funeral arrange ments, re me mber that the family‟s wis hes and the ir re ligious pre ferences ma y take precedence over fire department traditions. 6 Utah State Fire Chiefs Association Family Issues How to Help the Family… Ongoing Suppo rt Only promise what yo u actua lly can do. Keep all your promises. Instead of saying “Call if you need anything” o ffer to he lp with specific tasks and then fo llow through. For instance, say “I would like to come over on Thursday to fix the fence. Continue to talk with the fa mily about your me mories of the fire fighter. Most fa milies want to hear about the ir lo ved one, even if it is emotiona lly diffic ult. Reme mber that parents o f a fa lle n fire fighter need support and contact just like spouses and children do. Help with what the fire fighter used to do – yard work, fixing things around the house, attending children‟s sports and school events, etc. Take all steps necessary to secure bene fits for the fa mily. The process is often lengthy, so keep the family invo lved. Continue to invite the fa mily to department e vents, b ut don‟t be disappointed if they don‟t always attend. Reme mber that so me events, such as ho lidays and the anniversary o f the date of death, ma y be especia lly d ifficult for the fa mily. Even fa milies who seem to be doing we ll may need extra support and contact during these times. Contact the family before releas ing any infor matio n on investigatio ns, inc ident reports, etc. Consider creating so me kind of tr ib ute to the fa llen fire fighter. This could be a local me mor ia l, a video tribute, a scrapbook, or a scholarship in the fire fighter‟s na me. Prepare a tribute that is fitting for yo ur fire fighter a nd special to the fa mily. Provide survivors with informatio n on the Nationa l Fallen Fire fighters Foundatio n‟s programs for sur vivors. Contact the Foundation to get support for the family. Encoura ge the fa mily to attend the Natio na l Fa llen Fire fighters Me moria l Weekend and other local, state, and nationa l tr ibutes. Offer to he lp make travel arrange ments and attend with the m whenever possib le . 7 Line-Of-Duty Death Guidelines Notifications Ne xt of Kin The importance of the next o f kin notificatio n cannot be over - emphasized. This process sets the tone for the diffic ult times the sur viving fa mily will face. Sensitivity a nd compassion are important. The na me o f the deceased fire fighter must never be released by the Department before the immed iate family is notified. Do not infor m ne ighbors of the death before te lling the fa mily. If asked, infor m the m you need to find the fa mily regard ing a med ical emerge ncy and ask if the y know where the family can be found. Family notification should be made as quickly as possib le to avo id the fa mily receiving a notification fro m another outs ide party. The med ia ma y e mp loy ma ny e fforts to seek out the na me of the fa lle n fire fighter. Use a ll necessary measures to protect the next of kin fro m unwa nted media exposure. For this reason, a Notification Tea m needs to assemble rapidly. The team sho uld consist, if possib le, of the Chie f (or the highest rank ing ava ilab le Officer), Chap lin, Clergy (Family bis hop, Pastor, Minister, etc.), Family Lia ison Officer, and a fire fighter fr ie nd or the family or close civilia n fa mily fr ie nd. Check the fire fighters Personal Informatio n Packet for their wishes and or recomme ndatio ns. If the fa lle n fire fighter‟s fa mily lives far e nough out of the area as to make the department‟s notification impractica l, the local Fire Age ncy (or law enforce ment agency) in the area should be notified to make a time ly notification. In the eve nt that the department exper iences the loss of more tha n one me mber, then multip le notification tea ms will need to be assembled and deployed. Before arriving at the res idence, verify the latest infor mation, decide who will speak and what they will say. Because of the emotiona l circ umstances in vo lved, be prepared for the family to str ike out and blame the fire department for the ir loss. Steps to be taken at the residence: 1. It is recomme nded to have a medic unit standby near the residence, but not in view, especially if there is a known med ical proble m with an immediate sur vivor. 2. At the door identify yourse lf and ask to come in. (Notification s hould take place in a private setting.) 3. When ins ide, ensure yo u are notifying the right person. 4. It is important to put all o f the known basic facts into one sentence. Make sure the message is absolute ly clear and direct. 5. Begin with, “I have ver y bad news” or “I am ver y sorry to tell yo u.” 6. Let them know what happened, “Yo ur husband/wife d ied responding to a fire,” or “John was k illed in a build ing co llapse.” (Use the victim‟s first na me when appropriate.) 8 Utah State Fire Chiefs Association 7. Allow the fa mily to express their emotio ns. Do not try to talk them out of the ir gr ie f. Also, since this is a very sad time, do not mask your own gr ie f. 8. Provide only the facts you know, ne ver speculate. Answer a ll questions honestly. If you cannot answer a question, find the correct answer. 9. Avo id the fo llowing p hrases: a) “I k now how you feel” b) “It was God’s will” c) “Life will go on” d) “He would have wanted to go this wa y” e) “Be brave” f) “Passed away.” 10. Ask if the Department can ass ist by notifying immediate family me mbers (parents, brothers and sisters). 11. Never leave immediate ly a fter making the notificatio n. Have at least one me mber of the Department sta y with the fa mily – preferably the Family Lia ison Officer. 12. Do not take the victim‟s personal ite ms with you. 13. Ask the survivor(s) if they wis h to see the deceased fire fighter, even if the body is badly d is figured. People often ha ve a need to see, touch and hold the deceased; otherwise the y may be in d enia l. This is often very he lp ful in the fa mily gr ie f process. It gives a sense of fina lity. 14. If fa mily me mbers wish to see the fire fighter, arrangeme nts need to be made rapidly for viewing. Sensitivity to the fa mily is ver y important. Provide the best possible environme nt and avoid dela ys that he ighten the fa mily‟s anxiety. 15. Offer to tra nsport the fa mily to the locatio n o f the fire fighter, and he lp prepare the m for what they will see. It is highly recomme nded that the fa mily not drive the mselves. If the fa mily ins ists on dr iving, a unifor med firefighter should accompany the m in the fa mily vehic le. (NOTE: I f fa mily me mbers arrive on the scene during on- go ing operations it is important to identify the m and keep them out of the direct flow of operations, partic ular ly if the body is still trapped or on the scene.) 16. If you transport the fa mily, advise d ispatch that you are transporting the re latives and if possib le, turn o ff your rad io or switch to an a lternate c hanne l. Communicate by phone. 17. If the Departme nt‟s Family Lia ison Officer is not present at the notification, the fa mily sho uld be given the na me pr ior to the team deplo yment. Wr ite down the ir telephone a nd pager numbers. If possib le, this person sho uld already be known by the fa mily. 18. Advise the fa mily that the Family Lia ison Officer will contact them to assist with the necessary arrange ments. 19. Advise the fa mily of poss ible med ia calls. Unwanted med ia exposure will only add to the d ifficulty of the tragedy. Suggest that a fr ie nd o f the fa mily screen incoming calls. Offer to be the media spokes person for the fa mily. 20. Assure the fa mily that the ir wishes are important to the Departme nt. 21. Advise the fa mily that an a utopsy (re fer to Resources Section) ma y be required and why it is necessary. 22. Ens ure that the fa mily understands that the y do not have to make a ny immed iate decisio ns regarding services, mortuary, wills, etc. The Department‟s Family Liaiso n Officer may be able to provide assistance. 9 Line-Of-Duty Death Guidelines Fire De partme nt Me mbe rs It is very importa nt that a ll me mbers of the Department be notified o f the death(s) as soon as possible, inc luding those off- duty and vacatio ning personne l. ( Refer to Appendix D – LODD Memo to Staff) In the event o f a n on- duty death, the exter nal monitor ing o f fire freque nc ies ma y be extens ive. Communications regard ing notificatio ns should be restricted to the telephone whene ver possib le. Department personne l sho uld not give out a ny infor mation about the inc ident unless it is approved by the Chie f or his designee. For a line- of- duty death, a message, prepared and/or approved by the Chie f, should be trans mitted to personne l. Record it in the Department lo gbook. LODD Sample Announce me nt It is with deep regret that announcement is made of the death of (Rank , Name, Company) who lost his life in the line of duty while participating in operations on fire call (Number, Location, Date and Time). For a death other than a line- of- duty, an anno unce ment should be transmitted to personnel. Sample Death Announcement for Non-LODD It is with deep regret that announcement is made of the death of (Rank or Retiree Name) on/at (Date/Time). Me dia The line- of- duty death of a fire fighter is fortunately a rare occurrence for most fire departments. Whe n it does occur, the med ia, as we ll as many others are inter ested in obtaining as muc h detailed infor mation as possib le. Ever y effort s hould be made to provide essential facts, but the infor mation provided should be done only a fter the next of kin has been notified. Care should be give n so that infor mation cr itic a l to an investigation o f the inc ident is not compromised. The Pub lic I nfor mation Officer (PIO), with the approval o f the Chie f, can arrange for news conferences, wr itten news re leases and inter views. Infor mation provided dur ing a news confere nce should be prepared in advance. A press kit can be prepared that may inc lude Bio(s), pictures, and service infor matio n. 10 Utah State Fire Chiefs Association Othe rs Depending on the c irc umstances s urround ing the inc ident, a nd the fa mily a nd community s ituatio n, notification of the death of a firefighter may a lso be give n to: Local elected or governing o ffic ia ls Utah State Fire Chiefs Associatio n, Professiona l Fire Fighters of Utah, and the Utah State Firemen‟s Assoc iation Neighbor ing fire departments Public Safety Officers Bene fit Progra m (1- 888- 744- 6513) National Fa llen Fire fighters Foundatio n (301- 447- 1365) Utah State Fire Marshal (801- 284- 6350) Elected State and Federal Senators and Representatives Staff Assignments In order to provide the best possib le tr ibute to the fa llen firefighter(s), it is e xtre me ly important for the department to organize a n e ffective tea m(s) to ma nage a ll of the related activities. The or ganizationa l str ucture that will become necessary to control and coordinate this effort can be patterned a fter the ICS structure that is utilized to ma nage major emerge ncy inc idents. (Refer to Appendix E – Funera l Staff Ass ignme nts) The F ire Chief has overa ll respons ibility for directing the activities. It is reco mmended that the Chie f assign, as a minimum, ind ivid ua ls to function as : Funer al Coordinator, Family Lia ison Officer, Public I nfor mation Officer, Church Coordinator, Procession Coordinator, and Cemetery Coordinator. Other assignme nts or personne l may be establis hed depending o n the Departme nt‟s make - up and desires (e.g., Hospital L ia iso n, Reception Coordinator, and Benefits Coordinator). It is also recommended that these duties be assigned to ind ivid ua ls now – before an incide nt occurs. This will allow those ind ivid ua ls an opportunity to research and recomme nd a course of action for the Department to fo llow prior to an inc ident. Backup personne l sho uld also be assigned to positions. (NOTE: “Titles ” and duties assigned to ind ivid ua ls may var y by department.) Fune ral Coordinator – The F unera l Coordinator is the o verall coordinator (IC) for the Department‟s involve ment in the p lanning and participation in the funera l, and the after care for the fa mily. This person needs to be able to effective ly co mmunicate with the Fire Chie f, funeral team me mbers, Department me mbers, and the pub lic. The Funeral Coordinator, or designee, ma y have these additio nal duties: 1. Conduct coordination meetings with key personne l as needed. 2. Assure notification of a ll off- duty a nd vacationing personne l. 3. Arrange to have flags lowered to half mast. 4. Notify all ot her City, County Departme nts. 5. Notify ne ighbor ing F ire Departments. 6. Make appropriate fo llow- up contacts when the funera l arrangeme nts ha ve been made. 11 Line-Of-Duty Death Guidelines 7. Personally co llect all of the deceased personal ite ms fro m the station a nd forward the m to the Family Lia iso n Officer. 8. Rema in a contact person for outs ide agencies. 9. Make appropriate arrangeme nts for a post funeral mea l/reception. 10. Contact support agencies, as appropriate, to arrange for the ir assista nce. 11. Contact appropriate Department personne l to arrange for fina lization of paperwork, forms, etc. 12. Contact neighboring departments for p urpose of station covera ge dur ing the funera l. 13. Contact law enforce ment and other agenc ies for assistance dur ing the funera l. Family Liais on Office r (FLO) – The FLO is the primary fire department connection with the fa mily – the conduit for all infor mation flow to/fro m the fa mily. The FLO should be assigned a department ve hic le for the entire funera l process and should be availab le to the fa mily 24- hours a day by phone or pager. The FLO should be prepared to discuss all para meters of the funeral process and ceremonies, and to counsel the family in its decis ions. These ma y inc lude, but are not limited to: the o f internme nt; wake; funera l home; re ligious service; ce metery; bur ia l gar ment ( uniform or other); mus ic; e ulogy; procession; reception; child/fa mily care. The FLO needs to know what services the Departme nt can and cannot provide. The Family Lia iso n Officer also needs to work with the fa mily to obtain necessary documentatio n – a utopsy reports (refer to Resources Section), b irth and death certificates, marr ia ge certificates, militar y records, and insura nce docume nts. The FLO can assist in obtaining the benefits due the fa mily such as : 1. Public Safety Officers Bene fits 2. Pension/retire me nt syste ms 3. Volunteer Fire Fighters Dependents Bene fits – Utah Retire ment Syste ms 4. Local ins urance benefits 5. Workers‟ Compensation 6. Social Secur ity 7. Veterans benefits 8. Union or State fire fighter related organizations 9. State/Federal education bene fits 10. Other local, state or regiona l organizations 11. Setting up a Family Fund thro ugh a local bank. 12 Utah State Fire Chiefs Association Public Info rmation Office r ( PIO) – The P ublic Infor mation Officer s hould coordinate and disseminate, with the approval of the Chief, a ll infor mation re garding the Line - of- duty Death. The release o f names o f injured or deceased fire fighters sho uld nev er be done prior to the notification o f the ne xt of k in. The PIO‟s responsib ilities may inc lude : 1. Coordination and/or presentation o f a ll med ia contacts inc lud ing inter vie ws, news confere nces and written news releases. 2. Coordinate the notification o f: a. Local pub lic offic ia ls b. Utah State Fire Chiefs Assoc iation c. Local union d. Neighbor ing fire departments e. Public Safety Officers Bene fit Progra m (1- 888- 744- 6513) f. National Fa llen Fire fighters Foundatio n (301- 447- 1365) g. Utah State Fire Marshal (801- 284- 6350) h. State and federal elected offic ia ls i. Other related State and local organizations 3. Establis h infor mation te lephone numbers – recorded or live. 4. Prepare press kits – bio(s), pictures, service info, maps, etc. 5. Organize media coverage. Use med ia pool coverage to limit a nd ma nage med ia areas at the service and bur ial. 6. Prepare printed service programs for viewing and bur ial. 7. Manage VIP arrangeme nts. Church Coordinato r – The Church Coordinator assists with a ll p hases of the funeral and/or memor ia l services. He/she works closely with the Family Lia ison Officer to ensure that the needs and desires of the family are being met. Duties ma y inc lude: 1. Working with the Funera l Ho me Director to ensure that the fa mily is taken care of appropriately in the pla nning of the funeral. 2. Determine whether department ve hic les will be used as a funeral coach, fa mily transportation, and for the processiona l. 3. Coordinate with the Honor Guard. 4. Obtaining and de liver ing to the Funeral Home Director buria l c lothing fro m the fa mily or fro m the Departme nt. 5. Coordinates a ny forma l wa lk- through o f unifor med personne l d ur ing the per iod of viewing. 6. Assists in coordinating the funeral service suc h as prayers, readings, mus ic, and eulogies. 7. Assists with arr iva l a nd seating o f fire department me mbers, vis iting departments, dignitar ies, fr ie nds, and family. 13 Line-Of-Duty Death Guidelines Process ion Coordinato r – It is the responsib ility o f the Procession Coordinator to coordinate the procession fro m the funera l service to the cemetery. Duties ma y inc lude: 1. Coordinating with other departments that will be involved with the procession. 2. The clea ning and preparing Departme nt ve hic les. 3. Establis hing sta ging areas for ve hic les and apparatus at both the funeral service and at the cemetery. 4. Determining if crossed ladders will be used and obtaining the apparatus. 5. Contacting a nd working with the Po lice Lia ison Officer in setting up traffic control, directing tra ffic, and assisting in the staging areas. 6. Determining and plac ing the procession vehic les in order. 7. Determining the ro ute o f the procession, how long the procession will be a nd if the procession will pass in fro nt of the fire station or other special locatio n. 8. Provid ing maps and directio ns to the service. 9. Assigning personne l to assist in parking cars as well as setting up personal vehic les for the processional. 10. Dur ing a wa lking procession, directing ind ividua ls into proper placement. Ce me te ry Coordinato r – The Cemetery Coordinator is responsib le for the events at the cemetery from the time the processional arr ives until the end of the service and everyone has le ft the cemeter y. He/she works with the Family Lia iso n Officer and the Funera l Home Director in deter mining how the gra ve side service is put together. Duties may inc lude : 1. Ens ur ing the proper placement and for mation o f Departme nt me mbers, honor and color guards, bugler, pipers, drummers, fir ing squads, vis iting departme nts, fr ie nds and others. 2. Coordinating with the cemeter y the over head protection for the immed ia te fa mily, public address system, parking, staging and security. 3. Coordinating med ical personnel at the ce metery. 4. If a fla g is go ing to be presented to the family, coordinating the presentation with the Department or other personne l invo lved. 5. Provid ing any details or instr uctions regarding post- funera l gather ings. Honor Guard – A detail of Department me mbers in dress unifor m with white glo ves that are norma lly positio ned at the head and foot of the casket. They may escort the casket to the funeral and cemeter y. They can a lso act as pallbearers. Pallbe are rs – Pallbearers are chosen by the family ( usua lly 6 - 8 individua ls) to “bear the body of the deceased.” The ir duties may inc lude passing the casket from the Chapel to the funera l coach or apparatus and the n fro m the ve hic le to the grave s ide. If the Department apparatus is used as a caisson to carry the casket, the Pallbearers from the Department ma y be assigned to drive and/or r ide on the apparatus from the beginning to the end of the funera l procession. Color Guard – A detail cons isting of an Amer ican flag bearer and a State flag bearer. 14 Utah State Fire Chiefs Association Funeral Considerations Decis ions re garding the funeral are the responsib ility o f the fa mily. However, consideration s hould be given to the ind ivid ua l‟s wis hes, if he/she co mmunicated those wis hes before his/her death (Personal Infor mation Packet); the family‟s religious traditions; and, fire service traditio ns. The honors and s upport provided by the fire departme nt ma y be a ffected by circumsta nces surround ing the death, establis hed departmental protocol and the class ificatio n (type) of death. Class ifications Type I - Death occurs as a result o f an on- duty inc ident or job related. Type II - Death occurs when an active firefighter is off- duty and not relating to any emer genc y activities. Type III - Death pertains to a retiree of the fire department. Sugges te d Se rvices for Fune ral Types Listed below are the different types of situatio ns and suggested services whic h may be offered to the fa mily. The Fa mily Lia ison Officer sho uld coordinate the arrange ments with the family. The most importa nt ite m in any s ituation is that pr ior approva l o f a ny and all funeral ser vices must be given by the family o f the deceased. Under no circumsta nces should assumptions be made. Sugges te d Options OPTIO N T YP E I T YP E II T YP E III A merican Flag Pres ent at ion X X X Bad ge Sh ro uds X X X Bag p ipers/ Dru m Co rps X Op t Op t Bell Serv ice X X X Bu g ler X Co lo r Gu ard X Cro ssed Lad ders X Eu lo g ies X X X Fire En g in e Caiss on X Fire Serv ice Flags X X X Flo wer Un it X X Ho no r Gu ards X X X Ho no r Detail X X A ct iv e M emb er Pallb earers X X X St at ion Bu nt ing X Veh icle Bu n t in g X W alk Th rou gh X X X 15 Line-Of-Duty Death Guidelines **Respect the desires of the family** Guide line s for the Fune ral/Me morial Se rvice Type I Se rvice – On Duty (Refer to Appendix F – Funeral Service Diagra ms) All ava ilab le department personnel to attend in full c lass „A‟ dress unifor m, inc lud ing o ff duty me mbers. All me mbers will wear a black band over their badges from t he time the death is announced until 24 hours a fter the finis h o f service. The departme nt may c hoose to have the shro ud rema in on the badge for thirty day mo urning period. All department fla gs will fly at ha lf- staff fro m the time o f the death is a nno unced until at least 24 hours after finis h of service, and up to one week after death. All regular unifor med personne l will re ma in covered while outdoors, except dur ing prayers, and uncovered indoors. All Honor Guard me mbers will be covered at a ll times dur ing the per forma nce of the ir duties. Seating will be reserved as such that the fa mily is nearest the casket followed by the Pallbearers, the departme nt o fficers, descending in rank, followed b y a ll other me mbers of the ho me departme nt. Following that will be a ll vis iting unifor med fire fighters, fro m the lo ngest d istance trave led to the least traveled. The City Mayor, Councilme n, and other dignitar ies (fro m loca l to most broad (i.e. Federal), will be seated either to the s ide of a ll fire fighters, or directly b ehind the ho me department. Upon conclus ion of the service, a ll personnel starting with the Pa llbearers, and going further from the casket, will file out, being the first to lea ve, to assemb le outside in preparation o f the passing o f the casket. The casket will precede the fa mily filing through the assemb led fire fighters to the Fire Apparatus or Funeral Coach of cho ice. Directly behind the casket as it exits the chapel/c hurc h will be the immed iate fa mily, fo llowed by extended fa mily and all other attendees. The Pallbearers will the n place the casket on the appropriate apparatus, or in the funera l coach, if chosen. 16 Utah State Fire Chiefs Association Type II Se rvice – Off Duty All a vailab le department personne l asked to attend in unifor m, inc lud ing o ff duty me mbers. All me mbers will wear a black band over their badges from the time the death is announced until 24 hours a fter finis h of service, and up to one week after death. All department fla gs will fly at ha lf- staff fro m the time o f the death is a nno unced until at least 24 hours after finis h o f service, and up to one week after death. All regular unifor med personne l will re ma in covered while outdoors, except dur ing prayers, and uncovered indoors. Seating will be reserved as such that the fa mily is nearest the casket followed by the Pallbearers, any department o fficers who wis h to attend, fo llowed by a ll other me mbers of the departme nt. Following that will be any vis iting unifor med fire fighters. Any d ignitar ies will be seated either to the s ide of a ll fire fighters, or directly behind the m. Upon conclus ion of the service, a ll personnel starting with the Pa llbearers, and going further from the casket, will file out, being the first to lea ve, to assemb le outside in preparation o f the passing o f the casket. The casket will precede the fa mily filing through the assemb led fire fighters to the Funera l Coach. Directly behind the casket as it exits the chapel/c hurc h will be the immed iate fa mily, fo llowed by extended fa mily and all other attendees. The Pallbearers will then p lace the casket in the funera l c oach. Type III Se rvice – Re tiree De ath All a va ilable departme nt personne l to attend in full c lass „A‟ unifor m, inc luding off duty me mbers. All me mbers may wear a b lack band over the ir badges fro m the time the death is announced until 24 hours a fter finis h of service. All unifor med personnel at the service will re ma in covered while outdoors, except during prayers, and uncovered indoors. All Honor Guard me mbers will be covered at a ll times dur ing the per forma nce of the ir duties. 17 Line-Of-Duty Death Guidelines Seating will be reserved as such that the fa mily is nearest the casket followed by the Pallbearers, department officers, a ll other me mbers o f the home department, a ll vis iting unifor med fire fighters, and any applicable dignitar ies. Upon conclus ion of the service, all personne l, starting with the Pallbearers, and going further from the casket, will file out, being the first to lea ve, assembling outside in preparation o f the passing o f the casket. The casket will precede the fa mily filing through the assemb led fire fighters to the Funera l Coach. Directly behind the casket as it exits the chapel/c hurc h will be the immed iate fa mily, fo llowed by extended fa mily and all other attendees. The Pallbearers will then p lace the casket in the funera l coach. Guide line s for Process ional to, and Asse mbly at Graves ide Type I – On Duty (Refer to Append ix G – Funera l Procession Dia gra ms and Append ix H – Cemetery Service Diagra ms) NOTE: There are two options for proceeding to the grav eside – marching and vehicular procession. Marching Processiona l – It is the responsib ility o f the Procession Coordinator to ensure that the order for the marching processiona l is as follows, and that the Bugler is stand ing by at the cemetery. Piper(s) and Drummer(s) Color Guard Clergy/Departme nt Chapla in Apparatus/Funeral Coach will Pa llbearers and Honor Guard Escort Immed iate Family Fire Chie f, Departme nt Officers in descending order of rank, and Dignitar ies fro m most local to most broad. Home department unifor med personnel. Vis iting Departme nt unifor med personne l fro m the lo ngest d istance trave led to the least traveled. Home Departme nt Additio nal Apparatus Vis iting Departme nt Apparatus fro m the lo ngest d istance trave led to the least traveled All other misce llaneous vehic les 18 Utah State Fire Chiefs Association Vehicular Procession Only – It is again the responsib ility of the Procession Coordinator to ensure that the order for the vehic ular processional is appropriate, as fo llows, and that Piper(s), Drummer(s), Bugler and Color Guard are standing by at the cemetery. Lead Car provided by funeral ho me, containing appropriate Clergy/Departme nt Chapla in Apparatus/Funeral Coach, with Pa llbearers, riding ins ide if apparatus, or immed iate ly fo llowing fa mily in one ve hic le if funera l coach Car or Limous ine with I mmed iate Family Fire Chie f Car followed by officer cars a nd dignitary cars Additiona l Ho me Department Apparatus Vis iting Departme nt Apparatus fro m the longest distance trave led All other Home Departme nt Personne l, if in persona l vehic les All other Vis iting Departme nt Personne l, if in personal ve hic les All other Misce llaneous Vehic les Assemb ly at Graves ide Two crossed Aerial Ladders with a draped flag s ha ll be at the entra nce to the cemetery, so that the entire processional goes underneath the m in enter ing. The P iper(s), Drummer(s) will be assemb led approximate ly 100 yards from the gra vesite, and the Bugler will assemb le approximate ly 20 feet past the graves ite. Fire Walk of Honor – the me mbers of the ho me department s ha ll line up on both sides of the path, in an orga nized fashion fro m the Coach/Apparatus to the graves ide, approximate ly 10 feet apart with a ll additio nal ho me department fire fighters, a nd vis iting departme nt fire fighters lining up behind the fro nt row of fire fighters. Once the fire fighters are appropriately assemb led, the Color Guard will line up at the beginning of the Walk of Honor fo llowed by the Clergy/Chap la in. At this point the Pallbearers will remo ve the casket from the Coach/Apparatus and the Honor Guard will co mmand “F ire fighters, Attention”. All fire fighters will then come to attentio n, awa iting the command “F ire fighters, Present Arms ” which will s ignal the Pallbearers to begin carrying the casket down the Wa lk of Ho nor, and all fire fighters will render a hand salute just as the casket nears them. The casket will be fo llowed in order by the I mmediate Family, the Fire Chief and Officers, in descending rank, command staff, and other dignitar ies. Once the casket reaches the graves ite, the piper(s) and drummer(s) may begin p la ying „Amazing Grace‟ as the y approach from the d istance, marching to approximately 20 feet fro m the foot end of the graves ide. After the piper(s) and drummer(s) reach the ir appropriate places, the command “F ire fighters, Order Arms, Fall I n” will be given, instr ucting the fire fighters to move fro m the ir places in the Wa lk of Honor, to orderly lined, directly behind (or across from) the fa mily, who are to be seated directly in front o f the casket. 19 Line-Of-Duty Death Guidelines The appropriate Clergy/Chapla in the n sho uld step forward with the graves ide message, which ma y include the F ire fighter‟s Prayer and 2 3 r d Psalm (re fer to Appendix I – Fire fighter‟s Poems / 23 r d Psalm), depending upon the wis hes of the family. At the close of the graves ide message, the Clergy/Chap lain may then commence with “Let us now pray. ” At this time, a ll are expected to remo ve and order their covers to their sides, and bow their heads in respect. Once the Clergy/Chap la in has finished his prayer, a ll personne l will recover, and the Ho nor Guard will re mo ve the fla g fro m the casket (if used), and fo ld it for presentation to the fa mily. The flag will be passed from one me mber of the honor guard to the honor guard comma nder, with both me mbers of the honor guard saluting as it passes. The presentation to the next o f k in will be made by the Chie f, who will present it as he expla ins, “This f lag is presented on behalf of a grateful _______(city, township, county, etc.), as a small token of our appreciation for the honorable and faithful serv ice, and great sacrifice of your loved one. It is the n appropriate for the dispatcher to announce this farewe ll message. “The members of the ______ Fire Department wish to thank ______ (rank and name) for his/her ____# years of services to the citizens of this (city, township, county, etc.) of ______ (name). Although you are gone, you will nev er be forgotten.” At the conc lus ion, the Honor Guard Commander will co mma nd “Fire fighters, Attentio n, Present Arms ” a nd the bugler will begin to p lay „Taps‟. At the conc lus ion o f „Taps‟ the co mmand “F irefighters, Order Arms” will be rendered, and the fire fighters will stand at attentio n until the fa mily has begun to depart. Informatio n about the reception or other fa mily desires ma y be announced. At this po int the Honor Guard Command will comma nd, “F irefighters, Dis missed” conc lud ing the services. Type II – Off Duty Death Procession – It is aga in the respons ibility of the Procession Coordinator to ens ure that the order for the ve hicular processiona l is appropriate, as follows, and that Piper(s) and Drummer(s) are standing by at the cemetery. Lead Car provided by funera l ho me, containing appropriate Clergy/Chapla in. Funera l Coach, with Pallbearers immed iately fo llowing fa mily in one vehic le Car or Limous ine with I mmed iate Family Fire Chie f Car Additiona l Ho me Department Ve hic les All other Department Personne l All other Vehic les 20 Utah State Fire Chiefs Association Assemb ly at Graves ide The P iper(s) and Drummer(s) will be assemb led approximate ly 100 yards fro m gra veside. At this point the Pallbearers will re move the casket fro m the Coach and begin carrying the casket to the graveside. The casket will be fo llowed in order by the immed iate fa mily a nd present fire fighters. Once the casket reaches the gra vesite, the Piper(s) and Dr ummer(s) may begin p laying „Amazing grace‟ as they approach fro m the d istance, marching to approximate ly 20 feet from the foot end of the gra ves ide. The appropriate Clergy/Chapla in the n sho uld step forward with the graves ide message, which ma y include the F ire fighter‟s Prayer and 23 r d Psalm (re fer to Appendix I – Fire fighter‟s Poems / 23 r d Psalm), depending upon the wis hes of the family. At c lose of the gra ves ide message, the Cler gy/Chap la in ma y then comme nce with “Let us now pray.” At this time, all are expected to remove and order the ir covers to their s ides, and bow their heads in respect. Once the Clergy/Chap lain has finished his prayer, all personne l will recover It is then appropriate for the d ispatchers to announce this farewe ll message. “The members of the ______ Fire Department wish to thank ______ (rank and name) of this (city, county, township, etc.) of ________ (name). Although you are gone, you will nev er be forgotten.” At this point the services are concluded. Informatio n about the reception or other fa mily desires ma y be announced. Type III – Re tiree Death Procession – It is the responsib ility of the Procession Coordinator to ens ure that the order for the ve hicular processio nal is appropriate, as follows, a nd that Piper(s), Drummer(s), are standing by at the cemetery, according to the fa mily‟s wishes. Lead Car provided by funera l ho me, containing appropriate Clergy. Funera l Coach, with Pallbearers immed iately fo llowing fa mily. Car or Limous ine with immed iate fa mily. Fire Chie f Car Additiona l Departme nt ve hic les All other Department Personne l All other vehic les Assemb ly at Graves ide The P iper(s) and Drummer(s) will be asse mb led approximate ly 100 yards fro m the gra ves ide, according to the wis hes of the fa mily. At this point the Pallbearers will re move the casket fro m the Coach and begin carrying the casket to the graveside. 21 Line-Of-Duty Death Guidelines The casket will be following in order by the immediate fa mily and present fire fighters. Once the casket reaches the graves ide, the p iper(s) and Dr ummer(s) may begin p la ying „Amazing Grace‟ as the y approach from the d istance, marching to approximately 20 feet fro m the foot end of the graves ide. The C lergy sho uld the n step forward with the graves ide message, whic h may inc lude the F irefighter‟s Prayer and 23 r d Psalm (refer to Appendix I – Firefighter‟s Poems and 23 r d Psalm), depending upon the wis hes of the fa mily. At the c lose of the gra ves ide message, the Cler gy ma y the n comme nce with “Let us now pray.” At this time, a ll are expected to remove and order their covers to their sides, and bow their heads in respect. Once the Clergy has finis hed his prayer, all personne l will recover. If it is the n appropriate, according to loca l custo ms, for the dispatch to read this farewe ll message o ver the rad io. “The members of the _______ Fire Department wish to thank _______ (rank and name) for his/her ____# years of serv ices to the citizens of this (city, township, county, etc.) of ______ (name). Although you are gone, you will never be forgotten.” At this point the services are concluded. Informatio n about the reception or other fa mily desires ma y be announced. Vie wing/Vigil Cons ide rations The fa mily ma y des ire to have a time for a viewing or vigil. The Department sho uld coordinate its partic ipation with the Family Lia ison Officer. Ofte n the fa mily will request Honor Guards be posted at each end of the casket. It is ge nerally proper protocol for the Ho nor Guards to wear the ir unifor m hat ins ide the church or mortuar y, inc lud ing the time spent posted alongs ide the casket. Glo ves should a lso be worn. It would be acceptable for immediate fa mily me mbers to be escorted by Department personnel to and fro m the viewing. It may be he lp ful to have me mbers of the Critical Inc ident Stress Management (CISM) Team availab le for counse ling. Me morial Se rvice Logis tics There are a number of iss ues regard ing the memor ia l service that sho uld be taken into consideration: 1. Ens ure the fac ility is large enough to hand le the antic ipated numbers. You may have to plan for an overflow. 2. The Department ma y need to coordinate traffic control a nd parking with other agenc ies. 3. Work with the fa mily in establis hing the progra m a nd obtaining speak ers for the service. 4. Assist with the pr inting and distr ib ution of a wr itte n program. 22 Utah State Fire Chiefs Association 5. Coordinate seating arrange ments for the fa mily, VIP‟s, Department personne l, vis iting departme nts, offic ials, and civilia n fr iends. 6. Arrange for an adequate PA system. 7. Coordinate mus ic requests fro m the fa mily with mus ic ians, etc. 8. If ser vices are he ld o uts ide, arrange me nts ma y be required to a tent, c ha irs, restrooms, water, stage, power, etc. 9. Rehearsals may be needed for key personnel. 10. Coordinate Last Alar m ceremony. Re comme nde d Prese ntation Orde r for Me morial Se rvice 1. Invocation 2. Prayer 3. Opening remarks/greetings 4. Special mus ic 5. Scripture reading/c lergy re marks 6. Speakers a. Mayor b. Local elected offic ia l fro m d istr ict c. State or Federal offic ia ls d. Family representative(s) e. Union representative f. Department representative‟s fr iends 7. Eulo gy – Chie f 8. Special mus ic 9. Presentations 10. Closing re marks/prayer 11. Last Alar m Ceremony 12. Bagp ipes 13. Dis missa l instructio ns Sugges te d Prese ntation of the Emble m The Fire Chie f ma y present the deceased members badge to the family. (Name of nearest of k in) it is an honor that I hav e the priv ilege presenting to you an emblem of the Department of which our late brother/sister was a member; his/her emblem symbolizes the esteem we held for him/her. May the memory therefore always bring happiness? 23 Line-Of-Duty Death Guidelines Sugges te d Las t Alarm Ce re mony Chaplain or Department me mber can read or recite: Throughout most of history, a firefighter’s life has been closely associated with the ringing of a bell. As they began their hours of duty , it was the bell that started it off. Through the day and night, each alarm was sounded by a bell, which called them to fight fire and to place their lives in jeopardy for the good of their fellow citizens. And when the fire was out, and the alarm had come to an end, the bell rang three times to signal the end. An now our Brother/Sister ___________ has completed his/her task, his/her duties well done, and the bell rings three times in memory of, and in tribute to him/her life and serv ice. (see Appendix J for Bell Readings Options) Officer in char ge call the fire fighters to Attentio n. Color Guard called to “Present Arms. ” Bell is str uck three times, pause. Repeat two additiona l times (total o f nine rings). Color Guard called to “Order Arms.” Firefighters call to “Rest. ” Re comme nde d Program for I nte rnme nt 1. Assemb ly 2. “Officers attention, sa lute” (co mmand give n, ready two, when casket is placed over the grave). 3. Opening prayer 4. Scripture reading 5. Bagp iper 6. Committal reading, clos ing prayer 7. Taps 8. Flag fo lding (NOTE: Fla g option for veterans.) 9. Flag presentation by Chie f 10. Gun Salute and/or Last Alar m Ceremony 11. Reception/fa mily announceme nts 12. Attention, d is missed. 24 Utah State Fire Chiefs Association Sugges te d Graves ide Se rvices Chaplain or Department me mber can read or recite: Rev erently we commit the body of our brother/sister to the grave (flames, if cremation) “Earth to Earth” – “Ashes to Ashes” and “Dust to Dust.” Though our brother/sister has passed beyond our mortal v iew, through our faith in the Almighty we know that we can leav e him/her in the hands of the Supreme Chief of the Univ erse who doeth all things well; who is glorious in His holiness: wondrous in His power; and, boundless in His goodness and lov e to His children. Now, my brother/sister, with a firm faith in the almight y, we k now we shall meet you again in His house and until then – my brother/sister – farewell. May the Almighty bless thee and keep thee; let His face shine upon thee and be gracious to thee; may the Almighty lift up the light of countenance upon thee and give t hee peace. AMEN. Re ce ption Logis tics It is o ften the Departme nt‟s responsib ility to organize and provide food and refreshme nts at a reception at the conc lus ion o f the bur ia l service. This will probably take place at a location away fro m the ce metery. The Funeral Coordinator sho uld assign an ind ivid ua l to coordinate the activity. The fo llowing should be taken into consideration: 1. Location s ite – to ensure site in suitable in s ize, with adequate parking. 2. Maps to be passed out at the cemetery 3. Number of antic ipated attendees 4. Antic ipated starting/c los ing times 5. Menu and refres hments (provided by Department or catered). 6. Tableware and seating 7. If outs ide, tents, restrooms, seating 8. If speakers/program, PA and stage 9. Relocation of flowers 10. Department provided transportation for ind ivid ua ls. Se tting Up Me morials Paying tr ib ute to the falle n fire fighter is honorab le and should be done. Setting up a me mor ia l can also help with the hea ling process of the fa mily and the Departme nt. Permissio n should be obtained fro m family me mber before setting up the me mor ia l. There are several ways a memor ia l can be made – erecting a permanent me moria l marker; establishing a trust or scholars hip fund (check with the bank for the proper type of account); annua l Department me mor ial service; and, nationa l me mor ia l service. 25 Line-Of-Duty Death Guidelines Survivors Benefits The death of a fire fighter is often a diffic ult time for the entire department. Many details and arrange me nts need to be addressed in a short period of time. One major ite m whic h is ofte n over looked is the identificatio n and comp letion o f the var io us cla im for ms that are required to assure the deceased member‟s fa mily receives the benefits availab le to the m. The fire department s hould take the responsib ility for seeing that this is cared for. The be nefits ava ilab le can vary as a result o f the c ircumsta nces surrounding the cause of death, whether the fire fighter was a volunteer or paid, prior affiliations and p laces of e mplo yment and loca lly establis hed bene fit options. The Department s hould research a nd prepare a listing o f the potentia l bene fits ava ilab le to its me mbers. Fe de ral Be ne fits Public Safe ty Office rs ’ Be ne fit (PSOB) Program (Refer to Appendix J – PSOB Fact Sheet) The PSOB Program provides a one- time financ ia l bene fit to the e ligib le s urvivors of public sa fety o fficers whose deaths, or permane nt and tota l disab ility, are the d irect and proximate res ult o f a traumatic injur y s usta ined in the line of duty. The tota l bene f it amount is adjusted annually, as of October 1, 2005, the benefit was set at $283,385. Following the death of a fire fighter, the Department needs to identify a departmenta l lia ison with the PSOB Program. The lia ison then needs to: 1. Call the PSOB at 1- 888- 744- 6513 (If you need to notify PSOB on an eve ning or a weekend, leave a message. Be sure to include all of the required informatio n.) 2. Provide accurate, up to date infor mation inc luding, Fire department na me and address Liaiso n‟s na me Phone number for the department and lia iso n A fax number or mailing address so the PSOB can send the Death Benefits Questionna ire Deceased fire fighter‟s na me Date of the inc ident and death A brief descriptio n of the incide nt The department lia ison must comp lete and retur n the Questio nna ire to PSOB immed iate ly. This informatio n is vita l. In describing the inc ident, as much detail as possible should be give n; howe ver, do not speculate if the cause of death is not known. 26 Utah State Fire Chiefs Association The PSOB will send a n infor mation package with a for m ( Report of Pub lic Sa fety Officer‟s Death) that the department must co mp lete and a for m (C laim for Death Bene fit) that the survivors must comp lete and sign. With the for m the fa mily s ub mits, several or igina l documents will need to be attached (e.g., birth certificate, marr ia ge license, d ivorce decree, etc.). PSOB will not return ite ms unless specifica lly requested to (Refer to Appendix J – PSOB Fact Sheet). Upon ver ification o f the c laim, the PSOB will notify the ne xt - of- kin o f the status o f the cla im. The Departme nt lia iso n should be availab le to provide assista nce to the fa mily. De partme nt of Ve te rans Affairs The Department o f Veterans Affa irs ma y be able to provide fa mily ass istance for veterans in obtaining a bur ia l site, marker and flag. Contact the VA at 1-800-827-1000. Social Se curity Adminis tration Depending o n the work history o f the deceased firefighter, and the ir partic ipation in the Social Secur ity progra m, his/her fa mily ma y be e ligib le for benefits provided by the Social Secur ity Ad ministration (SSA). Assista nce can be obtained fro m regio na l SSA offices or at www.ssa.gov. If e ligib le, sur vivor bene fits may inc lude : A one- time lump- sum payment of $255.00 is payable to the surviving spouse provided the deceased employee and the spouse were living together at the time of death, or the s ur viving spouse is e ntitled to sur vivor bene fits. I f there is no surviving spouse, the lump sum is paid to children who are eligib le for benefits. Otherwise, the lump sum is not payable. Social Secur ity will pay s urvivor benefits to a surviving spouse and dependent children. For the spouse to qua lify, he/s he must be at least age 60, or between the ages of 50 and 59 and disab led, or any age and car ing for a child under the age of 16 or a disabled child. Children ma y qua lify for bene fits if they are under age 18 (or under age 19, if in high schoo l) or disab led. Dependent parents and for mer spouses may a lso qualify for sur vivor bene fits. The a mount of the benefit depends on the deceased emp loyee‟s Socia l Secur ity earnings and the number of survivors eligib le for benefits. State of Utah Be ne fits Re tire me nt/Pe ns ion Plan Career Firefighters – The spouse of a Divis ion A active me mber, with Social Security coverage, who d ies in the line of duty a nd who has less than 20 years of service credit receives a lump sum payment o f $1,500 plus a monthly bene fit of 30% of the deceased fire fighter‟s fina l average monthly salary. 27 Line-Of-Duty Death Guidelines The spouse o f Divis io n B active me mber, without Socia l Secur ity coverage, who dies in the line of duty and who has less than 20 years of service credit receives a lump sum payment o f $1,500 plus a monthly benefit o f 37.5% of the deceased fire fighter‟s fina l average monthly salar y. Each unmarr ied child under 21 or dependent unmarr ied child who is mentally or phys ica lly d isabled receives $75 per month if fire fighter had five or more years of service credit. Total mo nthly benefits cannot exceed 75% of the fire fighter‟s fina l avera ge mo nthly sa lary. For Divis ion A and Divis io n B active me mbers, if the fire fighter had 20 years or more of service credit, the spouse will receive the death benefit payable as a retired me mber. Volunteer F irefighters – The bene fic iar ies receive the benefits listed above under Divis ion A. Bene fits are based on the lowest monthly salary o f fire fighters in a first c lass city in Utah. Contact: Uta h retire ment Syste ms, 560 East 200 South, Suite 240, Salt Lake City, UT 84102- 2021 -- (801) 366-7700 or (800) 365- 8772 – www.urs.org. Worke rs ’ Compe nsation Spousal benefit is 66 2/3% of emp loyee‟s ave rage weekly wa ges for 312 weeks. After 312 weeks, benefit to spouse becomes subject to Social Secur ity benefit o ffset. Minimum and ma ximum amo unts apply and are adjusted annua lly. Upon remarria ge, spouse receives 52- week lump s um d istr ibution or re ma ind er of award, whic hever is less, and benefits terminate. If there are other dependents remaining at the time of remarr iage, benefits sha ll be paid to such person as an administrative law judge may determine, for the use and bene fit o f the other dependents. Children are cons idered dependent until a ge 18 or longer if disab led. No continuation for full- time student status. All medica l expenses associated with death are paid. Volunteer F irefighters – Considered employees for the purpose of Workers Compensation. Compensation is based on the lowest monthly salar y of fire fighters in a first- class city at the time of death. Funera l Be nefits – Maximum of $8,000 for bur ia l expenses in ordinary cases. Unusua l cases ma y result in additiona l payme nts e ither vo lunta ry or by Commiss io n order. Contact: First Report of Injury Hotline : (801) 288- 8285 or (800) 561-8008 Workers Compensation Fund, 392 East 6400 South, Murray, UT 84107 – (801) 288- 8000 or (800) 446- 2667 – www.wfc- utah.com. Education Police Officer‟s and Firefighter‟s Survivor Tuition Act, also referred to as the “Golden Shie ld ” polic y. Tuitio n wa ivers can be used for undergraduate education for not more than nine semesters. Must be in a program o f study leading t o a degree or certificate. Must attend a state institution o f higher education and be under age 25. Some private 28 Utah State Fire Chiefs Association institutions a lso provide this benefit b ut are not required to do so. Financ ia l need is a consideration for the waiver. Contact: Board of Re gents, Uta h Syste ms of Higher Education, Board of Re gents Build ing, The Gatewa y, 60 South 400 West, Salt Lake City, UT 84101- 1284 – (801) 321- 7101 – www.utahsbr.edu/html/board.html. Local Be ne fits Survivor benefits vary greatly by loca lity. The dece ased fire fighter‟s own Department ma y ha ve ava ilab le benefits and/or scho larships. The Departme nt s hould prepare a potentia l source list now. Items that could be inc luded are: life ins urance policy; accidenta l death po licy; deferred compensatio n progra m; a nd, civic a nd fire re lated organizations. A special fund or trust ma y also be set up for the family. Scholars hip and Educational Prog rams National Falle n Fire fighte r Foundation – Offers annua l financ ia l ass istance for post- secondary education and tra ining to spouses, childre n, and stepchildren of fire fighters ho nored at the National Me moria l in Emmitsbur g, Maryla nd. Children and stepchildren must be under age 30 and have been under age 22 at the time o f the firefighter‟s death. Survivors who apply for the Foundation‟s Sarbanes Scholarship Progra m will also be considered for several partner programs. You only need to submit the Foundatio n scho larship application a nd mater ia ls to be considered for the partner programs. Inte rnational Ass ociation of Fire Fighte rs (IAFF) – The IAFF, through the W.H. “Howie ” McClenna n Scholars hip, makes annua l scho larship awards availab le to children o f fire fighters who d ied in the line o f duty. The applicant‟s parent must have been a me mber in good standing of the IAFF a t the time of death (202-737-8484). Public Safe ty Office rs ’ Educational As s is tance Progra m, De partme nt of Jus tice – Provides support for higher educatio n expenses through an establis hed monthly a llowance for e ligib le sur vivors. It may be used to defray e xpenses such as tuitio n and fees, room a nd board, books, supplies, and other education- related costs. For classes taken after October 1, 2005, the program offers up to $827 per month for full- time students and lesser amounts for part- time stude nts. This educationa l ass istance progra m is limited to sur vivors who qua lified for Public Sa fety Officers‟ Be nefits. Spouses are eligib le for bene fits at any time. Children are only e ligib le for expenses that occur prior to the ir 27 th birthday. All awards are reduced by the amount of other go vernme nta l assistance that a student is e ligib le to receive. 29 Line-Of-Duty Death Guidelines Resources Autops y Firefighter Autopsy Protocol, United States Fire Administration, 1991 (Ava ilable online at http ://www.us fa.fe ma.go v/downloads/pdf/pub lications/FA- 156.pdf) Contact: United States Fire Administratio n USFA Publicatio ns Center 16825 S. Seton Avenue Emmitsbur g, MD 217727 1-800-561-3356 www.us fa.fe ma.go v Office of the Medical Examiner, Utah Department of Health Contact: 48 Medical Dr ive Salt Lake City, UT 84113 (801) 584-8410 / Fax: (801) 584- 8435 Be ne fits Public Safety Officers’ Benefits Program Fact Sheet (Ava ilable online at: www.ncjrs.org/pdffiles1/bja/fs000271.pdf) Public Safety Officers’ Benefits Program, Checklist for Public Safety Agencies Filing a PSOB Death Claim (Ava ilable at: http ://www.ojp.usdoj.gov/BJA/grant/psob/PSOBChecklist.pdf) Public Safety Officers’ Educational Assistance Program (Ava ilable online at: www.ncjrs.org/pdffiles1/bja/fs000270.pdf) Contact: Public Safety Officers‟ Bene fits Progra m Bureau o f Justice Assista nce 810 Seventh Street NW Washington, DC 20531 1-888-744-6513 / Fax: 202-616-0314 www.ojp.usdoj.gov/BJA National Fallen Firefighters Foundation, State Benefits and “Taking Care of Our Own” Training Programs and Materials Contact: National Fa llen Fire fighters Foundatio n P.O. Drawer 498 Emmitsbur g, MD 21727 301- 447- 1365 / Fax: 301- 447- 1645 www.fire hero.org 30 Utah State Fire Chiefs Association Fune ral Guide s Chaplain’s Manual: Fire Department Funerals. Federation of F ire Chaplains, 1994 (Ava ilable at: http ://www. firehero.org/s567/ima ges/Chapla insManua l- - fina l.pdf) Contact: Federation of Fire Chapla ins 185 County Road 1602 Clifton, TX 76634-4508 (254) 622-8514 www.firec hapla ins.org For Those Who Gave So Much: Planning, Prep aration, and Officiation of Funerals and Memorial Services for Public Safety Officers. Dwaine Booth, 1993 Contact: Booth/Taylor Pub lis hing 2579 Surrey Drive Clearwater, FL 34615 (727) 789-3816 Funeral Procedures for Firefighters, A Resource Manual. National Vo lunteer F ire Council, 1992. (Availab le at: http ://www.nvfc.org/pdf/funera l_procedures.pdf) Contact: National Vo lunteer Fire Council 1050 17th Street, NW, Suite 490 Washington, DC 20036 (202) 887-5700 / 1- 888- ASK-NVFC / Fax: (202) 887-5291 www.nvfc.org IAFC Line of Duty Deaths; Notification, Family Support , Department Support, Benefits, Protocol s, Investigation, Appendix Ava ilable at: (http ://www. ia fc.org/associations/4685/files/01Notificatio n.PDF), (http ://www.ia fc.org/associatio ns/4685/files/02 fa mSupport.PDF), (http ://www.ia fc.org/associatio ns/4685/files/03deptSupport.PDF), (http ://www.ia fc.org/associatio ns/4685/files/04Bene fits.PDF), (http ://www.ia fc.org/associatio ns/4685/files/05Protocols.PDF ), (http ://www.ia fc.org/associatio ns/4685/files/06Investigations.PDF ), (http ://www.ia fc.org/associatio ns/4685/files/07Appendix.PDF ), Contact: Internatio nal Assoc iation of F ire Chie fs 4025 Fair Ridge Dr ive, Suite 300 Fairfa x, VA 22033- 2868 (703) 273-0911 / Fax: (703) 273- 9363 www.ia fc.org 31 Line-Of-Duty Death Guidelines IAFF Recommended Protocol for Line-of-Duty Deaths. (NOTE: The IAFF will provide this protocol at the request of the IAFF Distr ict Vice President or local IAFF affiliates.) Contact: Internatio nal Assoc iation of F ire Fighters 1750 New York Avenue, NW Washington, DC 20006-5395 (202) 737-8484 / Fax: (202) 737- 8418 www.ia ff.org Illinois Fire Chiefs Association, Funeral Service Guidelines, Funeral Committee (http ://www.illino is firechie fs.org/data/service/FuneralServiceGuide lines_59 .doc) Sample SOG for Funeral Guidelines (http ://www.illino is firechie fs.org/data/service/SOG103.09(Lineo fDutyDeath)_60.doc) Contact: Illino is Fire Chiefs Assoc iation P.O. Box 7 Skokie, IL 60076- 0007 1-800-662-0732 www.illino is firechie fs.org Inves tigations Guide for Investigation of a Line of Duty Death. Internatio nal Associatio n o f F ire Chie fs (Ava ilable at: http ://www. ia fc.org/associations/4685/files/06Investigations.PDF ) Contact: Internatio nal Assoc iation of F ire Chie fs 4025 Fair Ridge Dr ive, Suite 300 Fairfa x, VA 22033- 2868 (703) 273-0911 / Fax: (703) 273- 9363 www.ia fc.org Utah State Fire Marshals Office Contact: 5272 South College Dr ive, Suite 302 Murray, UT 84126 (801) 284-6350 / Fax: (801) 284- 6351 NIOSH Fire Fighter Fatality Programs and Reports A list o f and links to a ll the per iodic NIOSH reports on fire fighter fatalities are availab le. Contact: National I nstitute for Occupationa l Safety and Health 1-800-35-NIOSH or 1- 800- 356- 4674 www.cdc.gov/niosh/fireho me.html 32 Utah State Fire Chiefs Association The Aftermath of Firefighter Fatality Incidents: Preparing for the Worst. United States Fire Administration, Technica l Report Series, Report 089. Contact: United States Fire Administratio n USFA Publicatio ns Center 16825 S. Seton Avenue Emmitsbur g, MD 21727 1-800-561-3356 www.us fa.fe ma.go v Spe cialize d We bs ites National Fallen Firefighters Foundation www.fire hero.org Provides immed iate infor mation on how to report a Line of Duty Death, support for sur vivors, and cr iter ia for inc lus ion on Natio na l Me mor ial. Gives infor mation on the nationa l tr ib ute he ld each October. Provides pre- inc ident planning resources availab le for download and adapt to local needs. Lists survivor bene fits for each state. Operates a Lending Library for resource mater ia ls. 33 Line-Of-Duty Death Guidelines Appendix A LODD Checklists NOTE: The checklist inc luded in Appendix A should be used as a guide and may be amended to meet local departme nt needs. 34 Utah State Fire Chiefs Association LODD Checklist ____ Notification o f Department Chie f Officers ____ Radio Discip line Policy ____ Scene Security ____ Notification o f loca l law enforcement agenc y ____ Firefighters Personal Infor mation Packet Referenced ____ Notification Tea m Estab lished ____ Notification Tea m - Verificatio n of Infor matio n and deceased (Facts Only) ____ Notifications : ____ Family ____ Fire Department Me mbers ____ Local Offic ia ls ____ Neighbor ing Departments ____ Utah State Fire Chiefs Assoc iation ____ Professiona l Fire fighters – Local President ____ Order Flags Half- Mast ____ LODD Investigation Tea m ____ Secure fire fighters PPE (turnouts, he lmet, boots, gloves, SCBA, PASS Devices, wild land clothing, etc.) ____ Contact County Coroner & Utah Medical Exa miner (Autopsy Protocols) ____ Autopsy Arranged ____ Copies of Death Certificate (Minimum of 6) ____ Contact Support Agencies : ____ CISD Team ____ Utah State Fire Marshal ____ Public Safety Officers Bene fit Progra m ____ USFA / Nationa l Fallen F irefighter Foundation ____ LODD Staff Ass ignme nts ____ Funera l Coordinator ____ Family Lia iso n Officer ____ Church Coordinator ____ Procession Coordinator ____ Cemetery Coordinator ____ Public Infor mation Officer ____ Prepared Media Release (Only the Facts) ____ LODD Supply Kit ( mour ning bands, gloves, bunting, bell, fla g, etc.) 35 Line-Of-Duty Death Guidelines Funeral Coordinator ____ Notify off- duty personne l ____ Lower department fla gs to half mast ____ Notify ne ighbor ing fire departments ____ Notify other City, County departments. ____ Collect and secure deceased members personal ite ms for Family Lia iso n Officer ____ Contact support agencies for assistance benefits. ____ Arrange for station coverage dur ing funeral ____ Arrange for law enforce ment and other departmenta l assista nce dur ing funera l ____ Arrange post- funera l mea l/reception ____ Coordinate all funera l arrange ments with staff coordinators and department Family Liaison Officer ____ Notify deceased members fa mily in conjunction with the Chie f ____ Contact hospital for fa mily vis it, if needed ____ Coordinate fa mily‟s funera l desires with departme nt ____ Coordinate benefit applicatio ns with fa mily ____ Arrange for Family‟s child care as needed ____ Make post- funera l fo llow- ups with fa mily Church Coordinator ____ Coordinate Viewing/Vigil with Funera l Home Director, Family Lia ison Officer and department ____ Coordinate church services with churc h/Funeral Ho me Director, Family Lia ison Officer, and department ____ Coordinate Departme nt staff ro les ____ Coordinate Honor Guard ____ Coordinate Pallbearers ____ Coordinate/ass ist with services ____ Assist partic ipants with arr ival/parking/seating 36 Utah State Fire Chiefs Association Procession Coordinator ____ Coordinate staging areas ____ Establis h procession route ____ Prepare maps/directio ns, as needed ____ Establis h/coordinate processiona l order ____ Prepare Department vehic les ____ Prepare stations, as needed ____ Prepare engine for use as caisson ____ Arrange for aeria l apparatus ____ Coordinate staging, tra ffic control, etc. with law e nforcement a genc ies Cemetery Coordinator ____ Establis h place ment of personne l and guests ____ Coordinate staging, parking and secur ity ____ Coordinate standby medica l personne l ____ Coordinate fla g presentation ____ Coordinate drummer(s) and piper(s) ____ Coordinate bugler ____ Coordinate Last Alar m Ceremony ____ Coordinate Dispatch Farewell Message ____ Notify partic ipants of post- funeral arrange ments Public Information Officer ____ Coordinate all med ia contacts ____ Coordinate notifications ____ Surround ing Departments ____ Local Public Offic ia ls ____ Local Professio na l Fire fighters Union ____ Utah State Fire Marshal ____ Utah State Fire Chiefs Assoc iation ____ National Fa llen Fire fighers Foundatio n ____ Other related State and local organizations 37 Line-Of-Duty Death Guidelines Appendix B Personal Information Packet Sample 38 Utah State Fire Chiefs Association FIRE DEPARTMENT PERSONAL INFORMATION PACKET PERSONA L INFORMA TION Last: First: Middle: Address: City: State: Zip: Home Phone: Cellular Phone: EMERGENCY CONTA CT 1 Please identify family members you would like the department to contact. Please list them in order for contact. NOTE: If the contact is a minor child, please indicate the name of the adult contact. Last: First: Relationship: Address: City: State: Zip: Home Phone: Cellular Phone: Pager: Employer: Address: City: State: Work Phone: Is this person your primary beneficiary? Special Circumstances (age, health, etc.) or instructions: EMERGENCY CONTA CT 2 Please identify family members you would like the department to contact. Please list them in order for contact. NOTE : If the contact is a minor child, please indicate the name of the adult contact. Last: First: Relationship: Address: City: State: Zip: Home Phone: Cellular Phone: Pager: Employer: Address: City: State: Work Phone: Is this person a beneficiary? Explain: Special Circumstances (age, health, etc.) or instructions: CHILDREN - NAMES AND D.O.B. Please provide the names and date of births of your children: / / / / / / / / / / / / / / / / DEPARTMENT MEMBERS Department member(s) if any, that you would like to accompany the Notification Team to make notifications. 39 Line-Of-Duty Death Guidelines OTHE R ASSIS TANCE TO NOTIFICA TION Identify anyone else that you would like to help make the notification (example: bishop, minister, friends, etc.) Last: First: Relationship: Address: Home Phone: Cellular Phone: Employer: City: Work Phone: Other Information: FUNE RAL/MEMORIAL SERV ICES Do you wish to have a fire service funeral, as established by Department Procedures? _______. If no, may the District hold a public fire memorial service, if cause of death is L.O.D.D. related? ________. Disposition: Burial _____ Cremation _____ Other Instructions: Funeral Home Choice: Cemetery Choice: Has cemetery plot been purchased? Are flowers to be omitted in lieu of a charity or organization? If, Yes: Please identify charity or organization: Preference as to who will deliver the eulogy? Please Identify: Favorite Songs: Favorite Poems: Favorite Readings: Favorite Scriptures/verses: List preferences for Pallbearers: _________________________________ ___________________ ____________ _______________________________ _________________________________ _______________________________ _______________________________ _________________________________ _______________________________ ___________________________ ____ _________________________________ _______________________________ _______________________________ ARMED FORCES Are you a veteran of U.S. Armed Services? Please identify which branch? If entitled to a military funeral, do you wish to have one? OTHE R CRITICAL INFORMA TION Are you a member of Local Union? Would you like a union representative at notification? Do you have a Will? Do you have a Living Will? Life Insurance Policy: Agent & Policy #: Death & Disability Insurance: Agent & Policy #: Are you an organ donor? Drivers license indicates that you are an organ donor? 40 Utah State Fire Chiefs Association SPECI AL REQUESTS List any special requests, whishes or directions that you would like to be cared for in the event of your death or serious injury: ______________________________________________ _____/_____/_____ Employee Signature Date _______________________________________________ ____ _____/______/______ Next of Kin Signature Date S worn to and subscribed before me this ______ day of ________________, 200___. ______________________________________ Notary Public CONFIDENTIAL INFORMATION: The information provided will be utilized by the departm ent in the event of your death to assi st your family in preparing for your funeral and obtaining the benefi ts available to them. Please make sure that som eone close to you knows thi s information. UPDA TE INFORMA TION: The information provided is accurate and requires no revisions/changes: ______________________________ _____/_____/_____ ________________________________ Employee Signature Date Witnessed by ______________________________ _____/_____/_____ ________________________________ Employee Signature Date Witnessed by 41 Line-Of-Duty Death Guidelines Appendix C SOP / SOG Samples 42 Utah State Fire Chiefs Association Appendix D LODD Memo to Staff 43 Line-Of-Duty Death Guidelines Sample Me mo to Staff for LODD TO: Fire Department Staff FROM: Fire Chie f RE: Line of Duty Death Announce ment DATE: It is my sad duty to infor m you that at ____ (time) today Firefighter(s) (rank and na mes) were killed in the line of duty. Details fo the inc ident are not fully known. I have ordered an immed iate and thorough investigation of the events surro und ing this tragedy. I will provide you with more informatio n as soon as it is ava ilable, inc lud ing details of services. This is a difficult time for the entire Fire Departme nt, and we will need to come together to get through it. All of us know when we choose fire fighting as a career that this type of occurrence is possib le. But that does not make it any less tragic or any less difficult to bear once it actually happens. At this time our thoughts and prayers are with the _______ family. I urge yo u to support the Department in any way you can to see to the family‟s needs during this difficult and trying time. ______ has accepted the assignment as the Family Lia iso n Officer and will be coordinating the Departme nts support to the fa mily a nd assuring to their needs. I wis h I had the words to ease the pain all o f us are fee ling, but I d on‟t. I would only remind us all that this/these was/were (a) fire fighter(s) doing the job he/she/the y loved on behalf of the people he/she/the y cared about. 44 Utah State Fire Chiefs Association Appendix E Funeral Staff Assignments NOTE: Staff ass ignme nts for each department may var y based on availab le staff, type of funeral and or services chosen based on family wis hes. Some assignme nts ma y also be combined as necessary. 45 Line-Of-Duty Death Guidelines Funeral Coordinator Family Li aison PIO Church Procession Cemetery Officer Coordinator Coordinator Coordinator Point of Contact Media Contact Liaison with Coordinate route Liaison to with family Funeral Ho me Cemetery Press Releases Prepare Family Coordinate Depart ment Coordinates Transportation Coordinate Viewing/Vigil Vehicles Burial Serv ice: Notifications Program Post Funeral Coordinate Establish staging Seating Care Vict im‟s Bio Funeral Service: area at Funeral Music Program & Cemetery Flo wers Benefits VIP Seating Speakers Arrangements Music Liaison with Parking Flo wers Police Agencies PA System Printed Portrait Security Programs Speakers Coordinates Restrooms Parking placement of vehicles and Coordinates Coordinate personnel in the Staging of Depart ment procession Vehicles at Apparatus Cemetery Maps for route Coordinate Coordinate Honor & Colo r Medical Standby Guard Maps for Coordinate receptions Walk-through 46 Utah State Fire Chiefs Association Appendix F Funeral Service Diagrams 47 Line-Of-Duty Death Guidelines Visitation Flags Casket Entrance Honor Guard Member – One member to stand at attention by the foot of the casket during the entire time of visitation and one on each side of the entrance. Rotate Individuals every 30-60 minutes. Chief or other Fire Depart ment Officer Inside The Church Alter/Podiu m Color Bagpiper Guard and/or Bell Casket Pallbearers & Speakers Immediate Family (Spouse/Children/Parents) Fire Chief & Officers Other Family Fire Depart ment Members (City Officials/Dign itaries – City Officials & Dignitaries optional seating) Visit ing Fire Depart ments Friends and other invited guests 48 Utah State Fire Chiefs Association Outside the Church (Th e fun eral fo rmat ion is fo rmed befo re t he cas ket is mo ved an d th e cas ket is th en carried t h ro ugh t he fo rmat io n fo llo wed by t he family and friends ) Casket Casket Entering Exi ting the Building Building M ayor Honorary Pallbearers Funeral Funeral Chief Detail Detail Chief Officers Officers Officers Officers Funeral Funeral Honorary Chief Detail Detail Pallbearers M ayor Funeral Coach Funeral Coach Pallbearers Pallbearers Outside Funeral Home 49 Line-Of-Duty Death Guidelines Outside of Church - Marching 50 Utah State Fire Chiefs Association Appendix G Funeral Procession Diagrams 51 Line-Of-Duty Death Guidelines Marching Arrangement 52 Utah State Fire Chiefs Association Vehicle Processional - Marching (Co n du civ e t o sho rt d is tance) 53 Line-Of-Duty Death Guidelines Appendix H Cemetery Service Diagrams 54 Utah State Fire Chiefs Association Cemetery Service Bugler/ Bagpiper Friends of the Family Funeral Director Family Seating Fire Chaplain Casket Fire Chief Officiating Clergy Color Guard Pallbearers City Officials & Dignitaries Fire Depart ment Members Friends of Family & Visitors Visit ing Fire Depart ments 55 Line-Of-Duty Death Guidelines Appendix I Firefighter Poems / 23rd Psalm 56 Utah State Fire Chiefs Association “Fireman’s Prayer” When I am called to duty, God wherever flames may rage, Giv e me strength to save some life, whatev er be its age. Help me embrace a little child, before it is too late, Or sav e an older person, from the horror of that fate. Enable me to be alert to the weakest shout , And quick ly and efficiently to put the fire out. I want to fill my calling and to giv e the best in me, To guard my every neighbor and protect his property. And if according to my fate, I am to lose my life Please bless with your protecting hand my family and my wife. “Only a Fireman” He is only a fireman the people say As they pass him or giv e him the way The alarm with a clatter, a clatter and bang Strikes many an ear with an unpleasant clang His dress is not tidy and his face does tan But note he walk s lik e a man Not ashamed of friends nor afraid of foes When to work each time he goes Not dreading danger not death each hour For his trust and hope is in an unseen power Who gives strength to his arm and light to his eye He dreads not to liv e, or fears not to die “The Firefighter’s Memori al Hymn” (Tune – Abide With Me) In fond remembrance gathered here today, Tribute to pay to firefighters passed away; Garlands of flowers placed upon the dead Brightest blossoms deck their quiet bed. When duty called, our firefighters would go, Ev er undaunted, met the fiery foe. May guardian angels o’er them v igil k eep, 57 Line-Of-Duty Death Guidelines While they lie resting in eternal sleep. Father in heaven, guide us on our way, Through storm and sunshine to eternal day; And when our duty on earth is o’er Vouch safe our journey to the gladden shore. “A Firefighter’s Prayer” Giv e Me Concern A willingness to seek out those in need Giv e Me Courage The boldness of spirit to face and conquer fear, share and endure the ordeal of another in need. Giv e Me Strength Strength of heart, to bear whatever burden might be placed on me and strength of body to deliv er safely all those placed in my care. Giv e Me Wisdom to Lead The compassion to comfort, and the lov e to serve unselfishly wherever you tak e me. And please Lord, through it all, be at my side. 23 rd Psalm The Lord is my Shepherd; I shall not want. He maketh me to lie down in green pastures: He leadeth me beside the still waters. He restoreth my soul: He leadeth me in the paths of righteousness for His name’ sake. Yea, though I walk through the valley of the shadow of death, I will fear no ev il: For thou art with me; Thy rod and thy staff, they comfort me. Thou preparest a table before me in the presence of mine enemies; Thou annointest my head with oil; My cup runneth over. Surely goodness and mercy shall follow me all the days of my life, And I will dwell in the house of the Lord forever. __KJV 58 Utah State Fire Chiefs Association Appendix J Bell Service Readings Options 59 Line-Of-Duty Death Guidelines Be ll Se rvice Re adings Option #1 The life of a firefighter is closely associated w ith the ringing of a bell. As he begins his hours of duty it is the bell that starts it off and so through the day and night, each alarm is sound by a bell, which calls him to fight fires and to place his life in jeopardy. For the good of his fellowman. And when the fire is out and the alarm has come to an end, the bell rings three times to signal the end. And now __________ has completed his task, his duties were well done, and the bell rings three times. Be ll Se rvice Re adings Option #2 During times like these we seek strong symbols to giv e us a better understanding of our feelings during this time of sadness and as a reflection of the dev otion our comrade had for his duty. The sounding of “taps” is a strong symbol which giv es honor and respect to those who have served so well. So also is the sounding of a bell. A special signal of three rings, three times each represents the end of his duties and that he will be returning to quarters. For our comrade, his last alarm, he is coming home. Be ll Se rvice Re adings Option #3 **Ring bell one time** The men and Women of today’s fire serv ice are confronted with more dangerous work env ironment than ever before. We are forced to continually change our strategies and tactics to accomplish our task s. Our methods may change, but our goals remain the same as they were in the past. TO SAVE LIVES AND TO PROTECT PROPERTY Sometimes at a terrible cost. This is what we do. This is our chosen profession. This is the tradition of the firefighter. The fires serv ice of today is ev er changing, but is steeped traditions 200 years old. One such tradition is the sounding of the bell. **Ring bell one time** In the past, as firefighters began their tour of duty, it was the bell that signaled the beginning of that days shift. Through the day and night, each alarm was sounded by a bell, which summoned these brave souls to fight fires and to place their liv es in jeopardy for the good of their fellow man. And when the fire was out and the alarm had come to an end, it was the bell that signaled to all, the completion of that call. 60 Utah State Fire Chiefs Association When a firefighter had died, it was the mournful toll of the bell that solemnly announced…a comrades passing. We utilize these traditions as symbols which reflect honor and respect on those who hav e giv en so much and w ho have served so well. To sym bolize the dev otion that these brav e souls had for their duty – a special signal of t hree rings, three times each (pause in between in set of three), represents the end of our comrades duties, and that they will be returning to quarters. And so to he who has selflessly dev oted his life for the good of his fellow man. His task completed, his duties well done. To our comrade, his last alarm, he’s going home. **(Ring bell 3 times, repeat 3 times with a slight pause in between each set, for a total of 9 rings)** 61 Line-Of-Duty Death Guidelines Appendix K PSOB Fact Sheet 62 Utah State Fire Chiefs Association On September 29, 1976, the President signed Public Law 94-430 establishing a death benefit to eligible survivors of firefighters and police officers fro m local, state and federal organizat ions. The legislation became known as the Public Safety Officers Benefit Act (PSOB). The Act has been amended several times since 1976. The most profound amendments came in November 1988, November 1990, October 2001, and December 2003. The PSOB Act, amended in 1988, increased the death benefit to $100,000. It had an escalator clause tied to the Consumer Price Index, which increases every October 1. Death benefits to public safety officers o n and after January 1, 2001, became $250,000. Based on the Consumer Price Index as of December 2003, the benefit has increased to $267,494. Among the 1988 amended changes made were beneficiary requirements. The Act added benefits for the survivors of single firefighters or police officers, including parents, without regard to dependency. Spouses became eligib le automatically, as did stepchildren, adopted children and children born to unmarried parents. Parents also were included if they were the only survivors - whether or not they were dependent on the child - as long as a parent/child relationship existed. Children over 18 are eligible when they are less than 23 and a fu ll-time student. When there is a surviving child or children, and a surviving spouse, one-half of the benefit will be provided to the child or children of the officer in equal shares. One-half goes to the surviving spouse. Because the PSOB benefit is not paid into the deceased officer's estate, benefits are not paid when an officer dies without an elig ible survivor. To be covered, a firefighter or rescue squad person must be an officially designated member of a fire or rescue squad (department). Under the law, an "officially designated" person is one who is carried on the department's members hip roll as an active member. If not on the listed roll, beneficiaries must prove that the individual was conscripted legally at the scene of an emergency to engage in emergency operations. To be covered, a firefighter's death must be the result of a traumatic in jury suffered in the line of duty. A traumat ic injury is a blow to the body by an outside force. An accident in wh ich the victim suffers crushing injuries in a building collapse is elig ible, as well as accidents involving apparatus or falls. Burns, smoke inhalat ion and such climactic injuries as heatstroke or frostbite are considered traumat ic injuries. Death fro m stress, heart attacks, strokes and diseases, including occupational diseases, are not covered by the law unless a traumatic in jury was a substantial factor in the death. To be a substantial factor, a trau matic inju ry must have been capable in itself of having caused the death. Smoke inhalation is considered a substantial factor in a heart or stroke related death when the firefighter's blood/carbon mono xide level is 10% or greater for nonsmokers, 15% or greater for smokers. Excluded fro m the coverage are deaths from suicide, intentional misconduct, gross negligence and voluntary intoxication. Into xicat ion is described as evidence by a postmortem blood alcohol level of .20 percentum or greater. A postmortem blood alcohol level of a least .10 percentum, but less than .20, will exclude coverage unless the Bureau receives convincing evidence that the public safety officer was not acting in an into xicated manner immed iately prior to his/her death. Exclusion will also be made if the blood tests show evidence of the introduction of drugs or other substances into the blood. President Bush, on December 1, 1990, signed into law the "Crime Control Act of 1990." Th is legislation includes a major revision to the PSOB. The revision at that time made available $100,000 to any public safety officer who becomes permanently and totally disabled as the direct result of a catastrophic personal injury sustained in t he line of duty. An amendment to the Crime Control Act of 1992 changed the funding so the death and disability benefits are the same. Thus the disability benefit is $250,000 until October, 2002. The catastrophic injury is defined as "consequences of an injury that permanently prevents an individual fro m performing any gainful work." As with the death benefit, the amount of the award will be adjusted annually. Limitations to the new PSOB are that beneficiaries are not elig ible to collect both the disability and death benefits. An examp le of this limitation would be if a firefighter became permanently injured, collected the disability award and later died fro m the injuries, his beneficiaries would not be elig ible for the death benefit. Congress and the President amended the Act in 1998, which the Bu reau of Justice Assistance implemented September 14, 1999, to include a revision to provide educational assistance to spouses and children of all Public Safety Officers killed in the line of duty or permanently and totally disabled by catastrophic injuries sustained in the line of duty. The dependents will be eligib le on a retroactive basis if the Safety Officers death or disability occurred on or after October 1, 1997. On October 25, 2001, the United States Congress voted to significantly increase the benefit to $250,000. The provision, included as part of the anti-terrorism bill (H.R. – 3162), is retroactive to January 2001. On December 15th, 2003, President Bush signed into law the Ho metown Heroes Survivor Benefits Act (S. 459 / 63 Line-Of-Duty Death Guidelines H.R. 919), wh ich will expand the PSOB program to cover public safety officers who die of heart attacks or strokes in the line of duty. The death benefit is payable to the survivors of a public safety officer who "has died as the direct and proximate result of a personal injury sustained in the line of duty.” Unfortunately, in almost every incidence of death by heart attack or stroke, it had been ruled that the heart attack or stroke was not a direct result of an in jury sustained in the line of duty and the family receives no benefits even though the deaths were clearly triggered by the rigors of the job. The Ho metown Heroes Survivor Benefit Act will correct that deficiency in the law, by ensuring that a public safety officer who suffers a fatal heart attack or stroke wh ile on duty or not later than 24 hours after participating in a physical training exercise or responding to an emergency situation, is presumed to have died in the line of duty for purposes of public safety officer survivor benefits. At the present time, less than 50% of the firefighters and rescue personnel who lose their lives during emergency incidents, have the survivors receive the proper benefits. In many cases, the department is ignorant of the benefit, but more often proper procedures have not been followed. Insurance agents can be a great asset to their emergency service clients by keeping themselves up-to-date on current requirements and status of the PSOB, informing the clients of changes, and making themselves available when the need arises to assist in filing claims. An extremely important requirement of the PSOB is for a postmortem examination and a proper blood gas test to be performed. It is the awesome responsibility of the department's chief officer to make sure that the pathologist, med ical examiner, and/or coroner of the jurisdiction, is aware of the particular requirements of the PSOB Act and the necessary tests be performed. When insurance agents review the fire depart ment's insurance program, a review should be made on the department's standard operating procedures in handling personnel line-of-duty deaths. Ensure that the department knows how to contact the Department of Justice, that it should be notified as soon as possible (within hours) after the incident and the importance of the blood test and postmortem. An agent may be one of the first persons notified about the accident and could be a great asset in a very trying time fo r a department. When the Bureau of Justice Assistance is called, the representative will need basic in formation as to the circu mstances of the death and will give guidance for further information that is needed to complete the contact. To obtain current informat ion or notification of a death, call: (202) 307-0635 or (888) 744-6513 or write to: Public Safety Officer's Benefits Program Bureau of Justice Assistance 810 7th Street, NW Washington, D.C. 20531 64
"Utah Death Certificates on Line"