|1st Edition| FEBRUARY 2009
HAVE RESPECT PULL TOGETHER INTEGRITY INNOVATION PASSION
re of th e ri sk s
a n d th at ou r e m p loy ee s a re a wa
Dea r C ollea g u e in th e work p la ce. a in s crit ica lly
T h e qu a lity of ou r p rod u ct s re m
of I n th e Pipelin e, R ocla ’s re p ut ation
rst edit io n to m a inta in in g
Welco m e to th e fi k ee p im po rt a nt to reta in ou r
es ig n ed es pe ci a lly to et. We m a n a g ed
th e n ew slette r d d in th e m a rk “Well d on e”
events, pe op le a n if ication in 2008.
y ou u p - to -d ate
d evelop m ents at R
wit h th e
IS O9001: 2000 ce rt
to every on e w h o h el ped m a k e th
is h a ppen ! Navigating Stormy Seas
a lle n g in g fo r a n u m ber of
2009 will be ch ore on y ou, ou r
T hi s y ea r we inte n d to focu s m
rea so n s. tea m work
el l a s im p ro vi n g
e m p loy ee, a s w ow we’ ll a chie ve
s ca n es ca pe th e d oo m a n d R ocla . Det a ils of h
F irst ly, n on e of u th e th rou g h out re. T h e en d All we seem to he
in th e wa k e of d in th e n ea r futu ar about nowaday
g loo m fo re ca st s
co m in g this will be re lea se a m fo ru m s th at gloom. Iceland bank s is economic doom
cru n ch. T h e sl u m p will affect well-fu n ct io n in g te rupt, the UK and th and
e USA in recessio
g lo ba l econ o m ic u st re su lt will be vi n g se rv ice financial tremors n,
th e y ea r a h ea d, a n d we m lve p ro ble m s, im p ro in Beijing and on an
every on e of u s in will id entify a n d so ti n g u n n ecessa ry
to m a inta in ou r po sition in m ers a n d elim in a
d o everyt hi n g we
ca n to ou r cu st o
th e m a rk et p la ce. co st s a n d wa st e. eryt hi n g y ou d o
g ive y ou r best in ev
rt ed I u rg e y ou to er Pre-ca st
st m a n ufa ct u re rs h a ve st a a n d h el p R ocla to be th e N u m b
Severa l n ew p re-ca te e ffective ly we South ern Africa .
To co m pe d u ct Spe ci a list in
u p in ou r m a rk et
s. ou r C on cret e Pro
r cu st o m ers a n d in crea se
m u st look aft er ou in p rod u ct io n co st s
m a rk et sh a re. Sh a rp in crea se s ou rs si n ce re ly,
We in South Africa won’t be immune to the money woes
ry in g tren d of late. We m u st Y currently shaking the planet. But we can take steps to
protect ourselves from the worst effects of the crisis. Our
h a ve beco m e a wor a n d co st sa vi n g s turnover and profit before tax numbers have already been
focu s on p ro d u ct io n e ff icie n ci es negatively affected by the econommic downturn when
compared to the original budget.
e co st in crea se s.
to cou nt era ct th es Never has it been more important to put in place sound financial
policy. Here are some of the things that will help keep Rocla
m a n y R ocla
m ajor co n ce rn. Too
financially sound in the coming months:
Sa fety is a ls o a u st m a k e
ju red a n d we m WE’D • Making sure debtors pay on time. Additional time correcting
op le a re bei n g in
E errors or chasing after debtors actually costs us money.
pe e work p la ce a p riority. FRO TO HEA
p re ve nt in g inju ri es ca m pa ig n • Keeping strict control over our assets, cash and debtors.
t th e “Stop. T hi n k” karen
e m u st en su re th a
W bu si n ess u n it s urrob • Do things right first time, be it production or sales.
ented a t a ll ou r 011
is fu lly im p le m 7600
• We also need to evaluate our costs and eliminate
Kare unnecessary costs and waste.
Mark De Vos
Rocla ting Depa The Finance Department wants to move away from an
PO B Head Offic tment
Rood x 92
“us and them“ attitude and really become partners with
25 the different business units.
rocla lands exciting orders for poles
Rocla poles successfully delivered 18m Spun Concrete poles to Angola for Distribution of Electricity
from Namibia into Angola. We delivered the poles via Transnet/Transnamib. The client was the Angolan
Government and the Consulting engineer was Burmeister, the contractor was Clydon Namibia C.C.
Rocla poles also supplied 13m Concrete Cast poles for a new distribution line to a landfill site in Westonaria.
The client was the Westonaria Municipality and the contractor
measure of success !
Many exciting opportunities lie ahead in 2009.
team gets together
to rev up rocla sales
Two key messages emerged from the recent “Blue Pipe” training session:
• The future success of Rocla depends on the sales orders we can secure.
Remember…customers buy from people they know, like and trust.
t our ne
• If we don’t look after our customers, our competitors will.
Winning and retaining customers requires the energies and talents of every
major projects Check o nage!!!!
member of Team Rocla – not just the sales force.
Key focus areas:
• Relationships with customers
• Rocla brand
• Market knowledge
• Fast action
• Complaint handling Medupi power station in Lephalale - Rocla
• Checking how we are doing supplied pipes and culverts from Polokwane
ended wit h a very en Kusile power station near Witbank - We are
g session oses how
The trainin e of us cho currently supplying pipes from Roodepoort
at each on s to choose to be
reminder th ch one of u
energetic up to ea tion to our
we ac t, and it is a positiv e contribu TO US!
Gautrain - We have been supplying pipes and
l in making la. IT IS UP culverts from Roodepoort - this is due to carry
successfu c ess of Roc
nd the suc on for 2009
success a with deleg
a wond erful spirit
was held in portant
The event g of the im Coega - This is an on-going project near Port
h a new un Elizabeth - well done to the PE staff in supplying
at hand. under strenuous time constraints - many night
ctio in ia now!
foyrmato lose n chsnging muarke
shifts and extra hours have been put in.
The timve an ti e o Bus Rapid Transit system in Jhb - Roodepoort
to r) a eded to supplied custom designed culverts for the
ig Wa rketing Direc
h nce ne
We do not the differe
r to make
prototype bus station - our customer is
extremely happy with the speed of delivery, the
quality and the assistance in placing the culverts.
(MAJOR PROJECTS AND NEW BUSINESS DIRECTOR)
our journey ahead
2009 = shaping our destiny
Your Rocla! (Operations Executive)
In such a time of turmoil, opportunities for the brave at heart are endless.
value to the business
Will know what they need to do - clear roles Deliver Are you ready for the challenge?
Has real and meaningful work – clarity of purpose Faka u mongo kwibhizinisi As a team, we are faced with the following exciting challenges:
Is individually accountable for delivering results – • Being aware of the needs of our customer and those around us.
performance targets Take ownership • Growing our market by cementing existing customer relationships and establishing new ones.
And recognises that their individual contribution to for your role • Delivering Safe production, our lives depend on it.
the bigger organisational targets adds real value
incentivisation • Producing a quality product in record time at minimal cost.
to Rocla - Thatha ubunikazi
• Managing our cost and cash flow in such a way that we set new industry standards going forward.
this means • Attacking waste with innovative solutions on every level in the organization.
start with the basics! march 2
• Testing our systems for responsiveness, while minimizing our stock.
grow to the top…..
january 2 • Taking time out to brainstorm issues and finding and implementing unique solutions in record time.
How do we do this? • Pulling together as a team - people are the glue that makes things happen.
We will continuously review and Wendy Teirli During the lean times, if we can say, “Job well done” when we have faced the challenges, we will
improve the way in which we operate. (HR) come out on top, ready to face a growing market,
fit and confident. In th en
must ear future
Organisational Effectiveness Model be ab ok back on en the dus
le to s the ro t settle
excitin ay ad s we
october g, but to our frien travelled
What is the journey ? above
Sebenzani njengabalingani As the journey begins with planning our HAD F as tough,
foundation, our focus between January
beqiniso ebhizinisini and March 2009 is DEVELOPMENT.
Act as true business partners delivering on a promise made!
april p a sco
WELL DO Winners show their strength!
NE During the past year the following teams proved that even management
changes could not douse their competitive spirit and take their eyes off the ball.
e job p The awards for 2007/8 in the respective categories were:
rums nt survey
team fo ageme
of eng ork
review sco pe of w Sales Achievement: Virginia
ion rdized define
nicat standa e at BU Product development: Blackheath
team c struc tur gy Total quality management: Kwena Rocla
agreed ndards Health and safety: Kwena Rocla
ey set sta
of surv Most improved results: Roodepoort
review n plan
and a ctio Runner up Overall Winner: Blackheath
january 2009 Overall Winner: George
al bert w director)
tions We are proud of you, well done.
(Opera I ask each member in the respective team to
Be competent congratulate themselves and their counterparts on
a job well done!
Yiba ngokufanele ukwenza u msebenzi
The main challenge:
To minimise the impact of the huge cost increases in the key components used in Rocla products –
cement, steel and aggregates.
This highlights the need for close co-operation between the technical department and every branch to find the best solution
for each location. In-depth testing needs be carried out so we can offer the best quality product for all our customers
LIVING UP TO OUR PROMISE
Delivering superior quality
products and service is recognized as
the most effective means of ensuring a
company’s offerings stand out from a
crowd of look-alike competitor products.
At Rocla we make a very simple promise
to our customers and prospects:
Goal? New Products
Our stated promise is to Optimizing raw materials, reducing costs, increasing Keep your eye out for exciting news in the near future
consistently meet or exceed profit. as we announce breakthrough new products , and
customer expectations through new uses for existing products. 2009 is going to be an
our well-established Quality exciting year in the technical department.
Management System. Computerized Maintenance
All the company’s policies, procedures,
works instructions and product
specifications have been developed with
Timely maintenance and equipment replacement
the aim of delivering Guaranteed Quality.
schedules are essential to the smooth running of Rocla.
Guaranteed Quality is a holistic Our new Computerized Maintenance Program
process – it incorporates every aspect is designed to give us the tools we need to make
of our business; manufacturing, sales, sure servicing, repair and replacement of plant and
marketing, administration, logistics… machinery happens with minimum delay.
Customers remain loyal to a company if Downtime costs money, and the more we can do to
the value of what they receive is greater reduce it, the better.
than that delivered by competitors, with
quality being the essential ingredient.
ing forwa ear t we
r e look llenging y hieve wha
We a is cha ll ac
So let’s do everything t o th eve we wi our
eli hy suppo
and b to do, wit help and
in our p ower to live up t
set ou thusiasti
to our promise! Geraldine Solomons
SOME FACTS ABOUT CHOLERA
In light of the severe cholera epidemic in Zimbabwe, and alarming reports of cholera outbreaks in various parts of
South Africa, we thought publishing some factual details about this dreaded disease would help you understand the
how do you get cholera?
By drinking water or eating food contaminated with the cholera bacterium. The disease can think Sa ecutive con
t business ex numerous locations
his staff to
and made t
spread rapidly in areas with inadequate treatment of sewerage and drinking water. inen ess.
ago, a prom osted in any’s succ
Some years ad THINK!, signs p ol of his comp
what are the symptoms? eh me a symb the
“Think!” H te slogan which beca f all accid
t 90 % o ing is the cause o
word a corp ora die s show th
kb efore act
stomach cramps fety? Stu re to thinilu
do with sa e victim, and fa
diarrhea is got to f th
vomiting So w hat has th cts on the part o d deaths. les for a
unsafe a juries an fety gogg e. All because
leg cramps result of elated in put on sa r lif
all work-r nds, fails
rapid loss of body fluids leads to dehydration and shock practically three seco echanic is
of saving ute the m
the sake that min
anic, for .” And in ” happen. about
• A mech ly take a minute at could carefully
how to avoid getting cholera that will
re to think abo
of his failu simply dis
in a contaminated area? can be avoid
ed if we
• Many a fore actin
consequ ences be
Drink only boiled water or water treated with chlorine. Other safe beverages include tea and coffee made with
boiled water and also carbonated bottled or canned beverages (Coca-Cola, Fanta, Stoney Ginger Beer, etc). o should
Only eat foods that have been thoroughly cooked and are still hot, or fruit that you have peeled yourself.
Make sure all vegetables are cooked, avoid salads.
Avoid food and beverages from street vendors.
thout treatment “
ppen to me.
If you even think death can occur
you may have co within hours! um
of th , ’t think
please see a doct ule
k it, p
The treatment for or, or get to a cli
nic, as soon as po
cholera is simple
as possible. Don’t , painless and 10 ssible.
Boil get It”
wait – you may be 0% effective – bu
too late. t only if it’s diagn
osed and treated
water: a source of life r Merwe
johan van de
Saving our Most Valuable resource • Use a bucket rather than a hose to wash your car. If you Zero to
must use a hose, use a sprayer that can be turned off lerance
Water is the most precious resource on the planet. Many in-between spraying the car. to unsa
social scientists and historians believe that in future wars
will not be fought over oil, or gold, or land – but water. In the Garden tices
• Always water your plants during the early morning
Water Saving Tips hours or in the evening, when temperatures are cooler
- between 10:00 and 15:00 you can lose up to 90% of
water to evaporation.
In and around the House
• Repair dripping taps.
• Water gardens less frequently, but water well.
• Roof water can also be profitably stored in tanks, for
• Turn off taps while washing your face, brushing your
• Use “grey water” - used water from baths, washing
teeth or shaving.
machines and other safe sources
• Kettles should be filled with just enough water for your Minimum PpE standards
needs, but not to the brim. This will reduce your (Taken from National Water Week)
electricity bill too.
• Fix a leaking toilet - it can waste up to 100 000 litres of No visitor or Rocla employee shall enter any Rocla factory
water in one year. unless they are wearing safety boots and a hard hat.
in the WE
Name the newsletter I was busy brushing my teeth when it ca me to me. I
was thinking of something that would combine what
we do with a newsletter.
In the pipeline, meaning, things that are to
come or are busy with...
It just sounded right.
Sorry there isn’t anymore to it...
In matters of luck I don’t have much success
but where words are concerned I’m in my Being asked to write a bit on the selection on the new na me
for the Rocla newsletter I found that there was not all that
element. The day Karen walked into our much that I could say.
office with an intriguing-looking box I had
my answer before she’d even finished telling For me it was a no brainer in regards to our business, products
us the details of this competition. Gleefully I and commitment to what we do in Rocla. Being through a
announced that I had the perfect na me and good couple (hehehe) of production meetings in my time at
kept a very protective eye on the box containing Rocla, I cant recall how many times the phrase “So whats
my ‘investment’ until it was emptied. To my in the pipeline guys?” has been used by Tommy to the sales
guys. It’s a well known phrase, that’s just so right for us at
delight, my ‘investment’ paid off !!! Rocla, to use in our line of business and products that it
stuck and caused me to not even really think before writing
Regards the na me down on the entry form. Its also a phrase we can
evaluate ourselves on every so often for self improvement and
Lynn Erasmus taking tasks to heart and reaching targets.
So that being my choice and reason I must say I a m rather
curious to read about the other two people’s decision on the
matter, but would it not be
interesting if the choice was made for the sa me reasoning as
Hope we all have a great year again at Rocla
Hein vd Westhuizen