cardtalk SUMMER 2010 Win a family holiday to Walt Disney World Resort, Florida PLUS + Why it’s a good time to go Platinum + Top tips when abroad + 5 Acer Notebooks to be won! Welcome to Cardtalk In this edition as always, we’ve some fantastic prizes to be won, such as a magical family holiday to Disney, Florida. Read how to get leading travel insurance when you apply to upgrade to our Platinum Credit Card. And if you still haven’t signed up for 365 online, now is a great time to discover the benefits of managing your day-to-day banking online. Plus be in with a chance to win an Acer Notebook! Wishing you an enjoyable summer, Aoife Kennedy – Editor Consumer Credit Regulations Following the implementation of the Consumer Credit Regulations that came into effect June 11th 2010, all banks are now required to include the Government Stamp Duty of E30 in the APR (Annual Percentage Rate) calculation for credit cards. This does not affect the actual rate of interest charged. It simply means the way APR is calculated has changed. Should you have any queries on this please contact Customer Service on 1890 251 251. 365 online puts you in control Pay your credit card online and be in with a chance to win a fantastic Acer Notebook Whether you’re at home or away on holidays, managing your day-to-day banking online couldn’t be easier with 365 online*, where you can: • Pay your credit card bill at any time • Keep track of your balance • See what you’ve spent since your last statement • View your credit card statements for up to 13 months Log on now to www.365online.com and see how easy it is to use. To be in with a chance to win one of five Acer Aspire Notebooks, all you have to do is make a payment to your Bank of Ireland Credit Card using 365 online between now and 31st August 2010 and complete the entry form overleaf. The closing date for entry is 3rd September 2010. If you’re not already registered for 365 online, register today by calling 1890 365 365 and one of our customer service agents will do a quick registration with you. Alternatively, complete the registration form overleaf and post it back with your competition entry form. *For this service you must have a Bank of Ireland personal current account. Terms and conditions apply to Bank of Ireland 365 online services. Competition rules are available on www.bankofireland.ie/creditcards Top tips for using your credit card abroad If you’re heading abroad this summer, don’t forget to pack your Save our handy Customer Service contact card credit card. It’s accepted in over 24 million outlets worldwide and is in your wallet! a much safer alternative to carrying cash. Call our Customer Service team Helpline numbers to let us know in advance if you are travelling abroad so that we can monitor your account while you’re away. Customer Service: 1890 251 251 Mon-Fri: 8am-8pm Get the best value whilst paying abroad Sat: 8am-6pm (from abroad) When using your credit card to pay for goods and services outside Sun & BH: 10am-5pm +353 56 775 7747 the eurozone (e.g. US Dollars, Sterling), the retailer may give you the ✃ option to pay in euro. While at the time of purchase it may be easier to 24 Hour Lost/Stolen/Emergency: 1890 706 706 know the euro amount, in general it will cost you more than if you pay in the local currency (e.g. US Dollars, Sterling). So as a rule of thumb (from abroad) you should always consider paying in the local currency. +353 56 775 7007 Get up to 56 days interest free credit with your Bank of Ireland Credit Card once you pay your outstanding balance in full each month. Win a magical family holiday to Walt Disney World Resort in Florida We’re giving one lucky family* the chance to win an amazing holiday to Walt Disney World Resort in Orlando, Florida. The winning family will stay 14 nights in Disney’s All-Star Resort and will have unlimited access to Magic Kingdom, Epcot, MGM Studios, Animal Kingdom and Disney’s waterparks, plus free admission to Universal Studios and Pleasure Island. It will be a truly magical experience for all the family. To be in with a chance to win this fantastic trip, simply use your Bank of Ireland MasterCard Credit Card 3 times abroad between now and the 31st August 2010 and complete the entry form overleaf or online at www.bankofireland.ie/cardtalk. The closing date for entry is 3rd September 2010. P.S. Every 3 transactions you do abroad entitles you to another entry! So why not have another go by entering online or by photocopying the entry form. * Family prize is for 2 adults & 2 children (aged under 16 years). The prize is non-transferable. Bank of Ireland do not accept responsibility for the services provided by a third party provider. Competition rules are available on www.bankofireland.ie/creditcards Enjoy the benefits of a Platinum Credit Card! Maybe it’s time you considered applying to upgrade to our Platinum Credit Card*. Here’s why... 1 For an annual fee of E76.18, you and your family get comprehensive multi trip travel insurance^. Our travel insurance policy is so comprehensive it even includes cover for most winter and extreme sports. Simply pay at least half your fare using your Platinum Credit Card and you† and your family† are automatically covered. Plus you and your family are covered for an unlimited number of trips, with up to 90 days cover on any one trip. 2 Up to 3 additional cardholders can take advantage of the same great travel benefits at no extra cost. † 3 It also has a competitive purchase rate of 16.1% APR (variable). To apply to upgrade for a Platinum Credit Card, please call us on 1890 365 100, apply online at www.bankofireland.ie or complete an application form at your nearest branch. Representative Example of credit card purchase at standard interest rate of 12.72% variable. Typical APR of 16.1% variable including annual Government Stamp Duty of E30 and annual fee of E76.18. Assuming purchase of E5,000 repaid in equal instalments over a 12 month period. The total amount repayable by customer is E5,508.65 which includes initial purchase of E5,000 and a total cost of credit of E508.65. * Lending criteria and policy terms and conditions apply. Rates quoted are correct as at June 2010 and are subject to change. ^ Travel insurance is arranged by Bank of Ireland Insurance Services Limited through Bank of Ireland Card Services and underwritten by Chartis Insurance Ireland Limited. Chartis Insurance Ireland Limited is regulated by the Financial Regulator. † Insured Person: The Bank of Ireland Platinum Advantage Cardholder, their spouse/partner and children (aged under 23) or authorised user, whether travelling together or separately whilst on an Insured Journey, provided that at the date of travel, the Insured Person has not attained their 81st birthday. Platinum Cardholders covered amid volcanic ash disruption Many Bank of Ireland Credit Cardholders have been adversely affected by the recent volcanic eruptions. The comprehensive Platinum Credit Card travel insurance policy, underwritten by Chartis, is honouring claims by classifying the volcanic eruption as an ‘adverse weather’ event for all trips booked prior to May 3rd 2010. This has helped many of our customers make successful claims for travel delays, missed connections, and holiday abandonment in line with the benefits of the policy. Customers should retain receipts and contact our claim handlers OSG at 01 661 9133 or download claim forms from www.osgtravelclaims.ie. Alternatively please contact 1800 303 102 with any queries. 365 Acer Aspire Notebook competition entry form Name: Phone No.: Branch: Bank Account No.: Question: What is the name of Bank of Ireland’s online banking service? 24/7 online 365 online BoI online Tiebreaker (complete in 25 words or less): I like paying my credit card bill on 365 online because... 365 online Registration Form If you’re not registered for 365 online already, register today. Just complete this registration form and post it back with your competition entry form. Name: Phone No.: Branch Sort Code: – – Bank Account No.: Address: Date of Birth: Signature: Date: Send your entry to: Acer Notebook Competition, Bank of Ireland, 365 Registration Department, PO Box 365, Freepost, Dublin 24. Closing date for receipt of entries is 3rd September 2010. Information will be used for the purposes of the competition and not for marketing purposes. ✃ Disney holiday competition entry form Name: (as it appears on credit card) Phone No.: Credit Card No.: (first six digits only) Address: Question: Which of the following is a park in Walt Disney World, Florida? Treasure Island Pleasure Island Hidden Island Name the eighth dwarf: Snow white and the seven dwarfs are popular Disney characters. If they were to make a sequel with an eighth dwarf, what would you and your family call this dwarf? Name for eighth dwarf: Send your entry to: Bank of Ireland, Credit Cards Marketing, Ground Floor, New Century House, Mayor Street Lower, IFSC, Dublin 1. Closing date for receipt of entries is 3rd September 2010. Information will only be used for the purposes of the competition and not for marketing purposes. For quality and training purposes incoming and outgoing calls may be recorded. Call charges may vary depending on your service provider. Bank of Ireland is regulated by the Financial Regulator.
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