Speakers Task Force Recommendations
Need Assessment and Identification
Better definition of “commodity technology”, basic services to be
provided/provisioned by DOA (imaging & workflow)
Project Development and Procure ment
Consolidate contract management in DOA – new, amendments, periodic review.
This includes establishment of “standard” terms & conditions, development and
inclusion of Service Level Agreements (SLA’s), definition and inclusion of
penalties for non-conformance, contract negotiations, and periodic reviews of
performance and publishing vendor “scorecards”.
Assemble PMO within DOA to be “lent out” to other departments
Apply a Risk Based Management approach to projects – manage these to a lower
threshold, more frequently.
Time-box management of projects – best practice approach to break a large
project into several distinct deliverable components that can be developed and
implemented within a pre-specified time box (ex. 6 months). This helps to
manage scope (prevent scope creep), identify problems earlier in the process and
avoid big surprises.
Project review process - bi-annual project reviews for any projects that are
underway. There appears to be a sound process to get a project on the Strategic
Plan – need a similar sound process to review progress of projects in process.
Continuity of project management when players change – sound turnover process,
possible new business unit leadership have to re-subscribe to project charter, cost,
timeline and status.
Reinstate/staff legislative oversight board(s) – as defined in statute or in a
Joint Committee on Information Policy and Technology
Information Management Technology Board