6 Getting Started in Kansas City/Springfield
17 Getting Approved
30 Government Contracting
WWW.SBA.GOV • YOU R SMALL B USI N ESS R ESOU RCE
ENI 150 Third Street, S.W.
Winter Haven, FL 33880-2907
Publishers of Small Business Resource
Phone: 863-294-2812 • 800-274-2812
Fax: 863-299-3909 • www.sbaguides.com
2010-2011 MISSOURI President/CEO
Joe Jensen email@example.com
FEATURES English Small Business Resource Advertising
Nicky Harvey firstname.lastname@example.org
3 Introduction 35 Disaster Recovery
• 3 Administrator’s Letter There are several types of
assistance available to
• 4 Director’s Message
6 Getting Started 36 Advocacy
SBA’s Marketing Office:
The Small Business Resource Guide is published
Find out about the outside under the direction of SBA’s Office of Marketing and
Everything you need to know
about setting up, marketing research for the small business
and managing the revenue of
Laura Fox email@example.com
37 Other Sources of Editorial Content
Robert Dillier firstname.lastname@example.org
12 Regulations Chambers of Commerce can be
Common requirements that a vital resource for the small Shellehamer email@example.com
affect small businesses. SBA’s participation in this publication is not an
endorsement of the views, opinions, products or
39 Lender Listing services of the contractor or any advertiser or other
17 Getting Approved participant appearing herein. All SBA programs and
services are extended to the public on a
Financing Options nondiscriminatory basis.
to Start or Grow Your Business. Printed in the United States of America
While every reasonable effort has been made to
ensure that the information contained herein was
30 Contracting Opportunities accurate as of the date of publication, the information
is subject to change without notice. Neither the
SBA is working to ensure small contractor, the federal government, or agents thereof
businesses obtain fair share of shall be held liable for any damages arising from the
government contracts and use of or reliance on the information contained in this
subcontracts with a number
“Everything you need to know SBA Publication # MCS-0018
This publication is provided under SBA Contract
about setting up, marketing # SBAHQ05C0014.
and managing the revenue of
your business. ”
2 — Small Business Resource
Ways To Evaluate Your
Strengths and Weaknesses
Visit us online: www.sba.gov/mo
The U.S. Small Business Administration
FROM THE ADMINISTRATOR
ur job at the SBA is to This year, we’re building on this progress with a
support small businesses.
In this guide, you’ll find
out about everything you need to
special effort to increase America’s small business
exports. We’re looking to increase the number of
small business exporters as well as expand their reach
start and grow your business. If into more international markets. We’re working with
you’re thinking about exporting, our partners across the federal government to identify
we can offer you a loan. If you’re and prepare small businesses who want to export,
thinking about becoming a while promoting tools such as SBA’s Export Working
government contractor, we can Capital Program loans, which you can read about in
help you get that first contract. If you’re thinking this guide.
about writing a business plan, we have counselors
standing by. If you have any questions, contact your local SBA field
office or one of our resource partners. We’re here to
From the stores on Main Street that we visit every day help, because we know that America’s small
to the high-growth, high-impact firms that drive businesses will lead us toward economic recovery, as
innovation and global competitiveness, small they’ve done time and time again throughout our
businesses everywhere are thriving and creating jobs nation’s history.
by working with the SBA.
With warm regards,
The Recovery Act continues to play an important role
in helping small businesses drive our recovery. In its Karen G. Mills
first year, Recovery Act programs helped the SBA Administrator
provide more than 50,000 loans that put $21.9 billion Small Business Administration
into the hands of entrepreneurs and small business
owners. Our borrowers reported that these loans
helped them save and create hundreds of thousands
of jobs. And, across the country, we continue to get
Recovery Act resources into the hands of small
businesses so they can drive local economic growth
and create jobs.
About the SBA
Your Small Business Resource
Every day, the U.S. Small Business Administration and its nationwide • Growing a Business
network of partners help millions of potential and current small • Opportunities in Contracting
business owners start, grow and succeed. • Recovering From Disaster
• A Voice for Small Business in Government
Resources and programs targeting small businesses provide an
advantage necessary to help small businesses effectively compete in Visit SBA online at www.sba.gov for 24/7 access to small business
the marketplace and strengthen the overall U.S. economy news, information and training for entrepreneurs.
SBA offers help in the following areas: All SBA programs and services are provided on a nondiscriminatory
• Starting a Business basis.
• Financing a Business
Visit us online: www.sba.gov/mo MISSOURI Small Business Resource — 3
Message From The District Director
Kansas City District Office
Springfield Branch Office
SBA Staff Listing Finding Capital
Kansas City District Office Moore, Robbie
1000 Walnut St., Ste. 500 816-426-4933
Kansas City, MO 64106
sk any entrepreneur, actual or as difficult. Inexperienced or ill-prepared
Front Desk 816-426-4913
potential, what their biggest holdup to borrowers do not make matters any easier by
Ramsey, Debra launching or growing their business is, submitting incomplete or poorly filled loan
and the answer will come quick and applications, or by showing up without a
sure: Money. business plan, prompting lenders to assume that
you may be a high risk.
816-426-4903 There is little doubt, if any, that finding capital
to finance your business venture is the most To improve your chances of obtaining a loan,
Caldwell, Barbara basic and important of all your business you must be prepared and organized. You must
816-426-4902 activities. It also can be the most frustrating one know exactly how much money you need, why
816-426-4910 you need it, and how you will pay it back. You
if you don’t know where and how to look, but it
Coleman, Glenna need not be so. Finding capital can be a smooth, must be able to convince your lender that you
816-426-4914 rewarding experience provided you study are a good credit risk.
diligently and plan effectively.
Approval of your loan request depends on how
Cook, Gary Walker, Celestine well you present yourself, your business, and
816-426-4915 816-426-4908 However obvious it may seem, the first thing
you need to know before setting out in search of your financial needs to a lender. Remember,
money is how much you need. Here, again, a lenders want to make loans, but they must make
DeVoe, Kathy Government Contracting loans they know will be repaid. The best way to
Turner, David thorough business plan will be critical in
determining your financial needs. improve your chances of obtaining a loan is to
816-823-1722 prepare a written proposal.
Springfield Branch Office Once you have determined how much money
you need, there are several sources to consider In addition to general information – business
830 E. Primrose, Ste. 101
when looking for financing. It is important to name, names of principals, Social Security
Hardin, Rhonda Springfield, MO 65807
explore all of your options before making a number for each principal, business address,
decision. purpose of the loan, amount required- a well-
417-889-0074 Fax written loan proposal should contain, again, the
Hayne, Kathi Personal savings: The primary source of main elements of your business plan: Business
capital for most new businesses comes from Description, Management Profile, Market
savings and other personal resources. While Information, and Financial Information.
417-890-8501 ext. 203
Heusinkvelt, Neida credit cards are often used to finance business
needs, there are usually better and less expensive The SBA, through its district and branch office
816-426-4906 417-890-8501 ext. 215 and resource partners, can help you prepare a
options available, even for very small loans.
sound loan application that will enhance your
Friends and relatives: Many entrepreneurs chances of getting the funds you need.
James, Judy Jones, Brent
816-426-4905 417-890-8501 ext. 209
look to private sources such as friends and family
when starting out in a business venture. Often, And if at first you are turned down by a lender,
money is loaned interest-free or at a low interest ask him or her about an SBA 7(a) loan guaranty.
Malcolm, Kim Simmons, Rebecca
816-235-6675 417-890-8501 ext. 202
rate, which can be beneficial when getting Often, there’s very little additional paperwork,
started. and a guaranty can often be approved within a
couple of days.
We Welcome Your Banks and credit unions: The most
common sources of funding, banks and credit For more information on how the SBA can help
Questions unions, will provide a loan if you can show that you find the money you need for your business,
your business proposal is sound, which is shown visit its Web site at www.sba.gov.
For extra copies of this publication or by your business plan.
questions please contact: Sincerely,
Angel Investors and Venture capital
firms: These individuals and firms help
Kansas City District Office expanding companies grow in exchange for
1000 Walnut Street, 5th Floor equity or partial ownership.
Kansas City, MO 64106
Borrowing money from a bank or other Gary Cook
Tel.: 816-426-4900 Fax: 816-426-4939 financial institution to start a business – and even District Director of
for established small businesses – is usually seen SBA's Kansas City District Office
4 — Small Business Resource MISSOURI Visit us online: www.sba.gov/mo
The SBA helps business
Doing Business in Missouri
owners grow and expand
their businesses every day.
MISSOURI COUNTIES SERVED BY THE SBA KANSAS COUNTIES SERVED BY THE SBA
KANSAS CITY DISTRICT OFFICES KANSA CITY DISTRICT OFFICE SuCCeSS STORY
Adair, Andrew, Atchison, Bates, Allen, Anderson, Atchison, Bourbon,
Jeffrey L. Messenger
Buchanan, Caldwell, Carroll, Cass, Brown, Cherokee, Coffey, Crawford,
Chariton, Clay, Clinton, Cooper, Davies, Doniphan, Douglas, Franklin, Jackson, Wanda F. Messenger
DeKalb, Gentry, Grundy, Harrison, Henry, Jefferson, Johnson, Labette, Leavenworth,
Holt, Howard, Jackson, Johnson, Linn, Marshall, Miami, Montgomery, Limb Co.
Lafayette, Linn, Livingston, Mercer, Nemaha, Neosho, Osage, Pottawatomie, d/b/a Ozarks Prosthetics
Nodaway, Pettis, Platte, Ray, Saline, Shawnee, Wilson, Woodson, and and Orthotics
Sullivan, and Worth. Wyandotte.
Heasley Artificial Limbs Company d/b/a Ozarks
MISSOURI COUNTIES SERVED BY THE Prosthetics and Orthotics is a company owned and
operated by Jeff and Wanda Messenger. Ozarks
SPRINGFIELD BRANCH OFFICE Prosthetics is a service and manufacturing
Barry, Barton, Benton, Camden, Christian, company that provides artificial limbs and
Cedar, Dade, Dallas, Douglas, Greene, mobility devices to a wide range of people with
Hickory, Howell, Jasper, Laclede, disabilities. The business not only manufactures a
great deal of the limbs and devices, but they also
Lawrence, McDonald, Morgan, Newton, invent some of the tooling needed to create the
Ozark, Polk, Pulaski, St. Clair, Stone, prosthetics.
Taney, Texas, Vernon, Webster, and
Wright. The Messengers have entrepreneurialship in their
blood. Jeff Messenger has owned several
successful small businesses including a café, a
water-softener company, and until 2003, a well-
But the well-drilling business is for “younger
people” says Jeff. After owning Messenger Well
Drilling for 25 years, he decided he needed to find
something a little easier to do, and also a
profession that wasn’t economy driven.
Jeff didn’t know one thing about prosthetics and
orthotics before he bought Ozark Prosthetics and
Orthotics (OPO) in 2003. There were many aspects
to learn; more specifically, the complex billing
system, contracts, fee scheduling and dealing with
Medicare and Medicaid. But being an
entrepreneur, Jeff knew all about researching and
making calls to resolve any difficulties. It wasn’t
long before things were operating smoothly. In
fact, OPO has experienced 400% growth since
2003: attributable to improved administrative
procedures and a device they invented to use
during the healing process for the comfort and
safety of the patient. OPO had seven employees
when he bought the business and today he
employees thirteen people, with hopes of hiring
more next year.
OPO now operates between two locations, 12
miles apart. Their location in Ozark, Missouri, is
used for seeing and fitting patients; in Springfield,
Missouri, products are fabricated. Soon that will
change. Jeff was approved for an SBA 504 loan
through RMI, which enables him to consolidate
both locations into a newly constructed 11,720 sq.
ft. building in Springfield. The new facility will
have state of the art technology; making it one of a
few in the country capable of videotaping a patient
walking in their new prosthetic or brace and
sending it directly to a doctor for viewing.
continued on page 22
Visit us online: www.sba.gov/mo MISSOURI Small Business Resource — 5
The SBA Can Help You Start And Expand Your Business
information about SCORE, SBDCs, WBCs
and VBOCs is detailed at:
These professionals can also help with
writing a formal business plan, locating
sources of financial assistance, managing
and expanding your business, finding
opportunities to sell your goods or services
to the government, and recovering from
Sba’S reSource partnerS
SCORE, “Counselors to Americas Small
Businesses” is composed of 10,500-active
and retired volunteer business
professionals. With more than 40 years
very day, the U.S. Small • More than 23 free online courses and experience helping small businesses
E Business Administration and its workshops available succeed, SCORE matches volunteer
nationwide network of resource • Online, interactive assessment tools are business counselors with clients in need of
featured and used to direct clients to expert advice. SCORE has advisers with
partners help millions of appropriate training. expertise in nearly every area of business
potential and current small Course topics include a financial primer and maintains a national skills roster to
business owners start, grow and succeed. keyed around SBA’s loan-guaranty help identify the best counselor for a
Whether your target market is global or programs, a course on exporting, and particular client. Volunteer counselors,
just your neighborhood, the SBA and its courses for veterans and women’s whose collective experience spans the full
resource partners can help at every stage of contracting as well as an online library of range of American enterprise, share their
turning your entrepreneurial dream into a business publications and articles. management and technical expertise with
thriving business. Find the SBTN at: www.sba.gov/training. both current and prospective small
If you’re just starting, the SBA and its
resources can help you with loans and Where To Go To Get Started Volunteers work in or near their home
business management skills. If you’re Our resources include the SBA’s district communities providing management
already in business, you can use the SBA’s offices serving every state and territory, mentoring and training to first-time
resources to help manage and expand your nearly 400 chapters of SCORE – Counselors entrepreneurs and current small business
business, obtain government contracts, to America’s Small Businesses, owners. They meet with clients at a SCORE
recover from disaster, find foreign markets, approximately 900 Small Business community location, such as at a Chamber
and make your voice heard in the federal Development Centers, approximately 110 of Commerce, bank, an SBA office or at the
government. Women’s Business Centers and eight client's place of business.
You can access SBA help online 24 hours Veterans Business Outreach Centers Every effort is made to match a client's
a day at www.sba.gov or visit one of our located across the country. More needs with an adviser experienced in a
local offices for assistance. comparable line of business. All individual
SBA’s Online Training
SBA’s Small Business Training Network • You get to be your own boss.
is an Internet-based training site. It • Hard work and long hours directly benefit you, rather
provides small businesses with free online ON THE UPSIDE than increasing profits for someone else.
courses, workshops, learning tools and
It’s true, there are a lot of reasons • A new venture is exciting.
Key Features of the SBTN: not to start your own business. But • Earnings and growth potential are unlimited.
• Training is available anytime and for the right person, the advantages
anywhere—all you need is a computer of business ownership far outweigh • Running a business will provide endless
with Internet access. the risks. variety, challenge and opportunities to learn.
6 — Small Business Resource MISSOURI Visit us online: www.sba.gov/mo
and team counseling is free; there may be a retain jobs. Partially funded by a
EVALUATE nominal fee for workshops and seminars.
Through in-depth mentoring and
cooperative agreement with SBA, SBDCs
are focused on providing long-term
training, SCORE volunteers help counseling to clients to help them grow
successful businesses. The SBDC network
Start by evaluating your prospective and established small business
owners and managers identify problems, provides counseling and training to more
than 550,000 existing or start-up businesses
strengths and weaknesses determine the causes and find solutions.
Any small business can obtain help from annually.
SCORE. Whether you are considering SBDCs assist with development of
starting your own business, have a business plans, provide manufacturing,
business that is experiencing problems, are financial packaging, surety bonds,
ready to expand, or need some other type contracting and international trade
of advice, SCORE can help. The approach is assistance. Special emphasis areas include
1. Are you a self-starter? e-commerce, technology transfer, IRS, EPA
It will be up to you – not confidential and personal. You don't need
and OSHA regulatory compliance, research
to be applying for or have an SBA loan to
someone else telling you – to participate in the program. In fact, an idea
and development, Defense Economic
develop projects, organize your Transition Assistance, export assistance,
is all that is necessary; consultation and
time and follow through on disaster recovery assistance and market
mentoring before a business opens its doors
research. SBDCs also provide special
details. is an important part of SCORE's service.
assistance to veterans and help with energy
SCORE can also be found on the Internet
efficiency under new program initiatives.
2. How well do you get along Based on client needs, SBDCs tailor their
Business owners use the Web to fulfill
with different personalities? services to meet the evolving needs of the
their needs for information and advice.
local small business community.
Business owners need to develop SCORE is primed to meet requests for help
SBDCs deliver management and
working relationships with a by offering e-mail counseling, maps to local
technical assistance to prospective and
SCORE chapters, hotlinks to other business
variety of people including existing small businesses using an effective
resources on the Internet and more. E-mail
customers, vendors, staff, counseling is provided by the Cyber- business education network of 948 service-
bankers, lawyers, accountants and chapter, which now includes more than center locations contracted to manage a
1,200 online members. You can choose from broad-based SBDC program. SBDCs are
consultants. Can you deal with a located throughout the U.S., District of
demanding client, an unreliable almost 800 unique skills to find the cyber
counselor who best suits your specific Columbia, Guam, American Samoa, Puerto
vendor or a cranky staff person? needs, including counseling for veterans, Rico and the U.S. Virgin Islands.
service-disabled veterans and Reserve For more information, visit the Web site
3. How good are you at making component members. SCORE also offers at: www.sba.gov/aboutsba/sbaprograms/
more than 30 online training workshops on sbdc/index.html.
decisions? Kansas SBDCs
topics for small businesses.
Small business owners are SCORE Business Resource Center
required to make decisions Chapter #19 KSBDC State Office
4747 Troost 214 S.W. 6th St., Ste. 301
constantly, often quickly, under Topeka, KS 66603
Kansas City, MO 64110
pressure. 816-235-6675 785-296-6514 • 785-291-3261 Fax
4. Do you have the physical and Topeka Chapter #342
c/o Washburn University SBDC Johnson County Community College
emotional stamina to run a 1700 S.W. College Ave. CEC Bldg., Rm. 223
business? Topeka, KS 66621 Overland Park, KS 66210
785-231-1010 ext. 1305 913-469-3878 • 913-469-2547 Fax
Business ownership can be firstname.lastname@example.org
challenging, fun and exciting. But Lake of the Ozarks Chapter #493
it’s also a lot of hard work. Can University Extension Pittsburg State University
739 W. Hwy. 54 Shirk Hall, 1501 S. Joplin
you face 12-hour workdays six or Pittsburg, KS 66762
Camdenton, MO 65020
seven days a week? 573-346-5441 620-235-4920 • 620-235-4949 Fax
5. How well do you plan and Springfield Chapter #61
Springfield Branch Office University of Kansas
organize? 830 E. Primrose, Ste. 101 734 Vermont, Ste. 104
Research indicates many Springfield, MO 65807 Lawrence, KS 66044
417-890-8501 ext. 218 785-843-8844 • 785-865-4400 Fax
business failures could have been email@example.com
avoided through better planning.
Good organization – of financials, Small buSineSS development Washburn University
inventory, schedules, production centerS 120 S.E. 6th St., Ste. 110
Topeka, KS 66603
– can help avoid pitfalls. Small Business Development Centers 785-234-3235 • 785-234-8656 Fax
meet the needs of small businesses and firstname.lastname@example.org
promote economic development in local
communities by helping to create and
Visit us online: www.sba.gov/mo MISSOURI Small Business Resource — 7
Missouri SBDCs Truman State University
100 E. Normal
iS entrepreneurSHip For You?
Missouri SBDC State Office Kirksville, MO 63501 In business, there are no guarantees.
University of Missouri - Columbia 660-785-4307 or 660-785-4357 There is simply no way to eliminate all the
410 S. Sixth St., 200 Engineering N. email@example.com risks associated with starting a small
Columbia, MO 65211 business - but you can improve your
573-884-1555 • 573-884-4297 Fax West Plains SBDC (Satellite) chances of success with good planning,
firstname.lastname@example.org Missouri State University
www.missouribusiness.net/sbdc/ 128 Garfield preparation, and insight. Start by
West Plains, MO 65775 evaluating your strengths and weaknesses
University of Central Missouri 417-255-7966 • 417-255-7963 Fax as a potential owner and manager of a
Small Business & Technology Dev. Center email@example.com small business. Carefully consider each of
Dockery Ste. 102 the following questions:
Warrensburg, MO 64093
660-543-4402 • 660-543-8159 Fax
Women’S buSineSS centerS • Are you a self-starter? It will be entirely
The SBA’s Women Business Center up to you to develop projects, organize
your time, and follow through on details.
Program is a network of 110 community-
Chillicothe Satellite Center • How well do you get along with
based centers which provide business
Chillicothe City Hall different personalities? Business
training, counseling, mentoring and other
715 Washington St. owners need to develop working
Chillicothe, MO 64601 assistance geared toward women,
relationships with a variety of people
660-646-6920 • 660-646-6811 Fax particularly those who are socially and
including customers, vendors, staff,
firstname.lastname@example.org economically disadvantaged. Partially
bankers, and professionals such as
funded through a cooperative agreement
Missouri Southern State University lawyers, accountants, or consultants. Can
with the SBA, WBCs are located in nearly
Robert W. Plaster Free Enterprise Center you deal with a demanding client, an
3950 Newman Rd. every state and U.S. territory. unreliable vendor, or a cranky
Joplin, MO 64801 To meet the needs of women receptionist if your business interests
417-625-9313 • 417-625-9782 Fax entrepreneurs, the WBCs offer services at demand it?
email@example.com convenient times and locations, including • How good are you at making
weekends. Some offer child care during decisions? Small business owners are
Northwest Missouri State University training and many provide assistance and
423 N. Market required to make decisions constantly -
Maryville, MO 64468 materials in different languages, depending often quickly, independently, and under
660-562-1701 • 660-562-3071 Fax on the needs of the individual communities pressure.
firstname.lastname@example.org they serve. WBC services create local • Do you have the physical and
economic growth and vitality; in fiscal emotional stamina to run a business?
University of Missouri - Kansas City 2009, the WBC Program counseled and Business ownership can be exciting, but
Small Business & Technology Development trained more than 155,000 clients. it's also a lot of work. Can you face six or
Center WBC training courses are often free or seven 12–hour workdays every week?
4747 Troost, Ste. 103 are offered at a small fee with scholarships • How well do you plan and organize?
Kansas City, MO 64110 often available to those who need them. A Research indicates that poor planning is
816-235-6063 • 816-235-2947 Fax number of WBCs also provide courses and responsible for most business failures.
counseling via the Internet, mobile Good organization — of financials,
Missouri State University classrooms and satellite locations. inventory, schedules, and production —
Glass Hall To find the nearest SBA WBC or to learn can help you avoid many pitfalls.
901 S. National more about SBA programs and services, • Is your drive strong enough? Running a
Springfield, MO 65804 visit the SBA’s Web site business can wear you down emotionally.
417-836-5685 • 417-836-7666 Fax http://www.sba.gov/idc/groups/public/docum Some business owners burn out quickly
email@example.com from having to carry all the responsibility
for the success of their business on their
St. Joseph Satellite Center
St. Joseph Chamber of Commerce are You riGHt For Small own shoulders. Strong motivation will
help you survive slowdowns and periods
3003 Frederick Ave.
St. Joseph, MO 64506-5104 buSineSS oWnerSHip? of burnout.
816-232-4461 • 816-364-4873 Fax Most new business owners who succeed • How will the business affect your
firstname.lastname@example.org have planned for every phase of their family? The first few years of business
success. Thomas Edison, the great start-up can be hard on family life. It's
American inventor, once said, “Genius is 1 important for family members to know
percent inspiration and 99 percent what to expect and for you to be able to
perspiration.” That same philosophy also trust that they will support you during
applies to starting a business. this time. There also may be financial
First, you’ll need to generate a little bit of difficulties until the business becomes
For ALL Your Franchising profitable, which could take months or
perspiration deciding whether you’re the
Needs right type of person to start your own years. You may have to adjust to a lower
Go To: business. standard of living or put family assets at
risk in the short-term.
8 — Small Business Resource MISSOURI Visit us online: www.sba.gov/mo
Once you’ve answered those questions, Some general areas include:
you should consider what type of business
you want to start. Businesses can include
WEBSITE • Zoning regulations. If your business
operates in violation of them, you could
franchises, at-home businesses, Web-based Business plan help be fined or shut down.
• Product restrictions. Certain products
businesses or brick-and-mortar stores.
cannot be produced in the home. Most
Find your nearest SCORE chapter at: states outlaw home production of
For business plan help at the SCORE Web
fireworks, drugs, poisons, explosives,
There are more than 3,000 business sanitary or medical products and toys.
site, click on “Business Tools” from the left-hand Some states also prohibit home-based
franchises. The challenge is to decide on
menu, then click on “Template Gallery.” businesses from making food, drink or
one that both interests you and is a good clothing.
investment. Many franchising experts Be sure to consult an attorney and your
You can find the nearest VBOC at:
suggest that you comparison shop by www.sba.gov/vets. local and state departments of state, labor
looking at multiple franchise opportunities and health to find out which laws and
before deciding on the one that's right for To find WBCs, click on: www.sba.gov/services/ regulations will affect your business.
you. and choose “Women’s Business Centers” from the Additionally, check on registration and
Some of the things you should look at “Counseling and Assistance” heading at the accounting requirements needed to open
when evaluating a franchise: profitability, bottom. your home-based business. You may need
effective financial management and other a work certificate or license from the state.
controls, a good image, integrity and Your business name may need to be
You can also find business-plan help on the SBA’s
commitment, and a successful industry. registered with the state. A separate
Web site at:
In the simplest form of franchising, while business telephone and bank account are
you own the business, its operation is good business practices.
then choose “Writing a Business Plan” from the Also remember, if you have employees
governed by the terms of the franchise “Plan Your Business” menu along the bottom. you are responsible for withholding
agreement. For many, this is the chief
income and social-security taxes, and for
benefit for franchising. You are able to Working under the same roof where complying with minimum wage and
capitalize on a business format, trade name, employee health and safety laws.
your family lives may not prove to be as
trademark and/or support system If you’re convinced that opening a
easy as it seems. It’s important to work in a
provided by the franchisor. But you operate home-based business is for you, it’s time to
professional environment. One suggestion
as an independent contractor with the create your business plan. The SBA and its
is to set up a separate office in your home to
ability to make a profit or sustain a loss resource partners, such as SCORE, SBDCs
create this professional environment.
commensurate with your ownership. and WBCs can help make the process
Ask yourself these questions – and
If you are concerned about the risk easier.
remember, there are no best or right reasons
involved in a new, independent business
for starting a home-based business. But it is
venture, then franchising may be an option
for you. Remember that hard work,
important to understand what the venture WritinG a buSineSS plan
involves: After you’ve thought about what type of
dedication and sacrifice are key elements in
• Can I switch from home responsibilities business you want, the next step is to
the success of any business venture,
to business work? develop a business plan. Think of the
including a franchise. business plan as a roadmap with mile-
• Do I have the self-discipline to maintain
For more information visit the SBA Web stones for the business. It begins as a pre-
site at: http://www.sba.gov/smallbusiness assessment tool to determine profitability
• Can I deal with the isolation of working
planner/start/ and click on “Buy a and market share, then expands as an in-
Franchise” from the menu on the right side business assessment tool to determine
• Am I a self-starter?
or call your local SBA office. success, obtain financing and determine
repayment ability, among other factors.
Finding Your Niche
Home-baSed buSineSSeS Choosing a home business must be
Creating a comprehensive business plan
can be a long process, and you need good
Going to work used to mean traveling approached carefully. advice. The SBA and its resource partners,
from home to a plant, store or office. Today, including Small Business Development
many people do some or all their work at Ask yourself: Centers, Veterans Business Outreach
home. • Does my home have the space for a Centers, SCORE and Women’s Business
Garages, basements and attics are being business? Centers, have the expertise to help you craft
• Can I identify and describe the business I a winning business plan.
transformed into the corporate
want to establish?
headquarters of the newest entrepreneurs – In general, a good business plan
• Can I identify my business product or
home-based business owners. contains:
• Is there a demand for that product or Introduction
Getting Started service? • Give a detailed description of the
Before diving headfirst into a home- • Can I successfully run the business from business and its goals.
based business, you must know why you home? • Discuss ownership of the business and its
are doing it. To succeed, your business legal structure.
must be based on something greater than a Legal Requirements • List the skills and experience you bring to
desire to be your own boss. You must plan A home-based business is subject to the business.
and make improvements and adjustments many of the same laws and regulations • Discuss the advantages you and your
along the road. affecting other businesses. business have over competitors.
Visit us online: www.sba.gov/mo MISSOURI Small Business Resource — 9
Marketing services designed to help small equal owners of about half of all small
• Discuss the products and services your companies succeed, from the planning businesses. SBA serves women
company will offer. stages through expansion. entrepreneurs nationwide through its
• Identify customer demand for your A computer lab with the latest in various programs and services, some of
products and services. business software can help entrepreneurs which are designed especially for women.
• Identify your market, its size and do research, prepare business plans, The SBA’s Office of Women’s Business
locations. create brochures or develop company Ownership serves as an advocate for
• Explain how your products and services letterhead and business cards. The “Ask
will be advertised and marketed. women-owned business and oversees a
Harry” software program, touted as the nationwide network of more than a
• Explain your pricing strategy. “ultimate business consultant,” is used
hundred women’s business centers that
by clients for things such as determining
Financial Management whether or not they would qualify for a
provide business training, counseling and
• Develop an expected return on
small business loan. mentoring geared specifically to women,
investment and monthly cash flow for the especially those who are socially and
The reference library offers resources
for nearly every aspect of operating a economically disadvantaged. The program
• Provide projected income statements, and is a public-private partnership with locally-
balance sheets for a two-year period. small business, including marketing,
pricing, sales strategies, starting a home- based nonprofits and each tailors its
• Discuss your break-even point.
• Explain your personal balance sheet and based operation and franchising. services to meet the needs of its community.
method of compensation. Comprehensive manuals, guides and Women’s Business Centers serve a wide
• Discuss who will maintain your videos make accessing needed diversity of geographic areas, population
accounting records and how they will be information easy for BRC clients. Some of densities, and economic environments,
kept. the most frequently used resources are including urban, suburban, and rural.
• Provide “what if” statements addressing the start-up guides for over 150 different Local economies vary from depressed to
alternative approaches to potential businesses. The guides provide “how-to” thriving, and range from metropolitan
problems. information for opening and operating a areas to entire states. Each Women’s
specific type of business. Business Center tailors its services to the
Operations SCORE provides one-on-one needs of its individual community, but all
• Explain how the business will be counseling services in areas such as
managed day-to-day. offer a variety of innovative programs,
business planning marketing, often including courses in different
• Discuss hiring and personnel procedures. accounting, pricing and financing
• Discuss insurance, lease or rent languages. They provide training in
options. Clients may meet with a
agreements, and issues pertinent to your finance, management, marketing, and the
counselor on a one-time basis or for
business. Internet, as well as access to all of the SBA’s
• Account for the equipment necessary to
several sessions, whichever meets the
needs of the business. For more financial and procurement assistance
produce your goods or services. programs.
• Account for production and delivery of information call or visit:
Business Resource Center Chapter #19 SBA also reaches out to women
products and services.
4747 Troost entrepreneurs through women’s business
Concluding Statement Kansas City, MO 64110 ownership representatives in every SBA
816-235-6675 district office who coordinate services,
Summarize your business goals and
Hours: 8:00 a.m. to 5:00 p.m. provide access to business training and
objectives and express your commitment Monday through Friday.
to the success of your business. Once you counseling, to credit and capital, and
Appointments are recommended for
have completed your business plan, marketing opportunities, including federal
counseling and computer use.
review it with a friend or business contracts.
associate and professional business National SCORE Organization
counselor like SCORE or SBDC www.score.org veteranS and reServiStS
representatives, SBA district office
business development specialists or Kansas City SCORE Chapter and buSineSS development
veterans business development Business Resource Center The SBA offers a variety of services to
specialists. www.scorekc.org American veterans who have made or are
Remember, the business plan is a email@example.com
seeking to make the transition from service
flexible document that should change as member to small business owner. Each of
your business grows.
Springfield SCORE Chapter #61
www.springfieldscore.org SBA's 68 district offices has designated a
firstname.lastname@example.org veterans business development officer to
Business Resource Center help veterans prepare, plan and succeed in
On any given day, you can walk into
the Business Resource Center (BRC) reacHinG underServed entrepreneurship.
operated by SCORE and find a number of
emerging entrepreneurs hard at work. audienceS Veterans Business Outreach
They might be sitting at a computer Women business owners Centers
terminal preparing cash flow projections, Eight Veterans Business Outreach
Women entrepreneurs are changing the
engrossed in a business plan outline in Centers located in Massachusetts, New
the reference library, engaging in an in- face of America's economy. In the 1970s,
York, Pennsylvania, Florida, Michigan,
depth conversation with a SCORE women owned less than five percent of the
Texas, Missouri and California provide
counselor, or possibly photographing nation’s businesses. Today, they are
online and face to face entrepreneurial
their product with the center’s digital majority owners of about a third of the
nation’s small businesses and are at least development services for veterans and
camera. The BRC offers a range of reservists such as business training,
10 — Small Business Resource MISSOURI Visit us online: www.sba.gov/mo
counseling and mentoring, pre-business
plan workshops, feasibility analysis, and
SBA’s Patriot Express Initiative has new
and enhanced programs and services for
native american buSineSS
referrals to additional small business veterans and members of the military development
resources. community wanting to establish or expand The SBA is also working to ensure that
During fiscal 2009, VBOC’s counseled or small businesses. See the Financing section entrepreneurship opportunities are
trained 122,901 veteran entrepreneurs. To for more information on Patriot Express. available for American Indians, Native
learn more about the Veterans Business SBA Answer Desk Alaskans and Native Hawaiians seeking to
800-U-ASK-SBA create, develop and expand small
Outreach program or find the nearest SBA
businesses. These groups have full access
VBOC, visit the SBA Web site at to the necessary business development and
www.sba.gov/vets. www.business.gov expansion tools available through the
SBDCs and SCORE also provide targeted agency’s entrepreneurial development,
management assistance to veterans who U.S. Small Business Administration lending and procurement programs. More
are current or prospective small business www.sba.gov information is at: http://www.sba.gov/
owners. SCORE also provides resources aboutsba/sbaprograms/naa/index.html.
and counseling services online at:
The SBA offers special assistance for
small businesses owned by activated
Reserve and National Guard members.
Any self-employed Reserve or Guard
member with an existing SBA loan can
request from their SBA lender or SBA
district office, loan payment deferrals,
interest rate reductions and other relief
after they receive their activation orders.
Additionally, the SBA offers special low-
interest-rate financing to small businesses
when an owner or essential employee is
called to active duty. The Military Reservist
Economic Injury Disaster Loan Program
provides loans to eligible small businesses
to cover operating costs that cannot be met
due to the loss of an essential employee
called to active duty in the Reserves or
National Guard. Small businesses may
apply for MREIDLs of up to $2 million if
they have been financially impacted by the
loss of an essential employee. The SBA has
created a special Web page specifically for
Reserve and Guard members at:
To ensure that veterans, service-disabled
veterans and Reserve and National Guard
member entrepreneurs receive special
consideration in all its entrepreneurial
programs and resources, the SBA has
established an Office of Veterans Business
Development. OVBD develops and
distributes informational materials for
entrepreneurship such as the Veterans
Business Resource Guide, VETGazette,
Getting Veterans Back to Work. Veterans
may access these resources and other
assistance from OVBD by visiting the Web
site at: www.sba.gov/VETS/.
For more information or special
assistance with government contracting,
including programs for veterans and
service-disabled veterans, please check the
Contracting Opportunities section of this
publication, and the Web site above.
Visit us online: www.sba.gov/mo MISSOURI Small Business Resource — 11
knoWinG tHe ruleS
Paying Attention to Detail Can Save Time and Money
partnerships, “C” and “S” corporations and
limited liability companies.
Each structure offers unique tax and
liability benefits. If you’re uncertain which
business format is right for you, you may
want to discuss options with a business
counselor or attorney.
One person operating a business as an
individual is a sole proprietorship. It’s the
most common form of business
organization. Profits are taxed as income to
the owner personally. The personal tax rate
is usually lower than the corporate tax rate.
The owner has complete control of the
business, but faces unlimited liability for its
debts. There is very little government
regulation or reporting required with this
ven if your consulting service or “Feature Topics” focuses on common
hand-knit sweater business is business concerns. It provides context to
based from your home, it will the compliance information provided on General Partnership
have to comply with many of the the site and helps business owners
A partnership exists when two or more
numerous local, state, and understand in plain language the
regulatory requirements their businesses persons join together in the operation and
federal regulations. Avoid the temptation to
face. Additional topics are added on a management of a business. Partnerships
ignore regulatory details. Doing so may
regular basis in response to the most are subject to relatively little regulation and
avert some red tape in the short term, but
could be an obstacle as your business frequent searches on the site. are fairly easy to establish. A formal
grows. Taking the time to research the partnership agreement is recommended to
applicable regulations is as important as buSineSS orGanization address potential conflicts such as: who
will be responsible for performing each
knowing your market. Bear in mind that There are many forms of legal structure
regulations vary by industry. If you're in the you may choose for your business. Each task; what, if any, consultation is needed
food-service business, for example, you legal structure offers organizational options between partners before major decisions,
will have to deal with the health with different tax and liability issues. We and what happens when a partner dies.
department. If you use chemical solvents, suggest you research each legal structure Under a general partnership each partner is
you will have environmental compliances thoroughly and consult a tax accountant liable for all debts of the business. Profits
to meet. Carefully investigate the and/or attorney prior to making your are taxed as income to the partners based
regulations that affect your industry. Being decision. on their ownership percentage.
out of compliance could leave you Kansas Secretary of State
unprotected legally, lead to expensive Memorial Hall, 1st Fl. Limited Partnership
penalties and jeopardize your business. 120 S.W. 10th Ave.
Topeka, KS 66612-1594 Like a general partnership, a limited
partnership is established by an agreement
between two or more persons. However,
Business.gov provides a one-stop shop Missouri Secretary of State there are two types of partners.
for federal resources from the agencies that Corporation Division • A general partner has greater control in
regulate or serve businesses. P.O. Box 778 some aspects of the partnership. For
While most businesses in the United Jefferson City, MO 64102 example, only a general partner can
States are required to obtain a permit, 573-751-4153 decide to dissolve the partnership.
professional license, or identification General partners have no limits on the
number to operate, finding the right license cHooSinG Your buSineSS dividends they can receive from profit so
can be a major challenge for potential they incur unlimited liability.
business owners. Business.gov’s “Permit • Limited partners can only receive a share
You may operate your business under of profits based on the proportional
Me” feature provides a single source for
one of many organizational structures. The amount on their investment, and liability
obtaining information about federal and
most common organizational structures are is similarly limited in proportion to their
state permits and professional licenses for investment.
businesses. sole proprietorships, general and limited
12 — Small Business Resource MISSOURI Visit us online: www.sba.gov/mo
A “C” corporation is a legal entity created
buSineSS inSurance business. This policy covers the business'
liability for any damage which may result
Like home insurance, business insurance for such usage.
under state law by the filing of articles of
protects the contents of your business Officer and Director – Under most state
incorporation. A corporation is a separate
against fire, theft and other losses. Contact laws, officers and directors of a corporation
entity having its own rights, privileges and
your insurance agent or broker. It is may become personally liable for their
liabilities, apart from those of the
prudent for any business to purchase a actions on behalf of the company. This type
individual(s) forming the corporation. It’s
number of basic types of insurance. Some of policy covers this liability.
the most complex form of business
types of coverage are required by law, other Home Office – If you are establishing an
organization and is comprised of
simply make good business sense. The office in your home, it is a good idea to
shareholders, directors and officers. Since
types of insurance listed below are among contact your homeowners' insurance
the corporation is a separate legal entity in
the most commonly used and are merely a company to update your policy to include
its own right it can own assets, borrow
starting point for evaluating the needs of coverage for office equipment. This
money and perform business functions
your business. coverage is not automatically included in a
without directly involving the owners.
Liability Insurance – Businesses may standard homeowner's policy.
Corporations are subject to more
incur various forms of liability in
government regulation and offer the
conducting their normal activities. One of
owners the advantage of limited liability,
but not total protection from lawsuits.
the most common types is product liability, emploYer identiFication
which may be incurred when a customer
suffers harm from using the business
Subchapter “S” Corporation product. There are many other types of An EIN, also known as a federal tax
Subchapter “S” references a special part liability, which are frequently related to identification number, is used to identify a
of the Internal Revenue Code that permits a specific industries. Liability law is business entity. Generally all businesses
corporation to be taxed as a partnership or constantly changing. An analysis of your need an EIN. You may apply for an EIN in
sole proprietorship, with profits taxed at liability insurance needs by a competent a variety of ways, including online, phone,
the individual, rather than the corporate professional is vital in determining an fax. Taxpayers can obtain an EIN
rate. A business must meet certain adequate and appropriate level of immediately by calling 800-829-4933,
requirements for Subchapter “S” status. protection for your business. Monday through Friday, from 7:30 a.m. to
Contact the IRS for more information. Property – There are many different 5:30 p.m. customer's local time.
types of property insurance and levels of Taxpayers can fax EIN requests seven
LLCs and LLPs coverage available. It is important to days a week/24 hours a day by dialing the
The limited liability company is a determine the property you need to insure fax number to one of three IRS campuses
relatively new business form. It combines for the continuation of your business and that accept applications. The instructions
selected corporate and partnership the level of insurance you need to replace on the newly revised Form SS-4,
characteristics while still maintaining status or rebuild. You must also understand the Application for Employer ID Number,
as a legal entity distinct from its owners. As terms of the insurance, including any indicate which IRS Campus is assigned to
a separate entity it can acquire assets, incur limitations or waivers of coverage. their specific state. Detailed information
liabilities and conduct business. It limits Business Interruption – While property and an electronic SS-4 can be found at the
liability for the owners. The limited liability insurance may pay enough to replace IRS Small Business/Self Employed
partnership is similar to the LLC, but it is damaged or destroyed equipment or Community Web site at: http://www.irs.gov/
for professional organizations. buildings, how will you pay costs such as businesses/small/index. html, click on New
taxes, utilities and other continuing Businesses. Faxed applications are
loGiSticS oF StartinG Your expenses during the period between when processed in four days. These IRS
Campuses accept faxed applications at the
buSineSS the damage occurs and when the property
is replaced? Business Interruption (or following numbers:
"business income") insurance can provide Holtsville, NY 631-447-8960
buSineSS licenSeS sufficient funds to pay your fixed expenses Cincinnati, OH
There are many types of licenses, both during a period of time when your
business is not operational. EINs are also issued automatically
state and local as well as professional.
"Key Man" – If you (and/or any other online. Visit the IRS Web site,
Depending on what you do and where you
plan to operate, your business may be individual) are so critical to the operation of http://www.irs.gov/businesses/small/article/0,
required to have various state and/or your business that it cannot continue in the ,id=102767,00.html for more information.
municipal licenses, certificates or permits. event of your illness or death, you should
Licenses are typically administered by a consider "key man" insurance. This type of Sales Tax Certificate of Authority
variety of state and local departments. policy is frequently required by banks or Sales tax is imposed on retail sales of
Consult your state or local government for government loan programs. It also can be tangible personal property and certain
assistance. used to provide continuity in operations services. All sales of tangible personal
during a period of ownership transition property and taxable services are generally
caused by the death, incapacitation or presumed taxable unless specifically
FictitiouS buSineSS name absence due to a Title 10 military activation exempted by law. Persons making retail
Registering your business name, after of an owner or other "key" employee. sales collect the sales tax from the purchaser
doing a search to make sure that it is not Automobile – It is obvious that a vehicle and remit the tax to the Department of
already in use, protects you from others owned by your business should be insured Revenue. The state sales tax for Missouri is
who might want to use the same name. For for both liability and replacement 4.225%. Cities, counties and certain districts
more information, contact the county purposes. What is less obvious is that you may also impose local sales taxes as well, so
clerk’s office in the county where your may need special insurance (called "non- the amount of tax sellers collect from the
business is based. If you are a corporation, owned automobile coverage") if you use purchaser depends on the combined state
you’ll need to check with the state. your personal vehicle on company and local rate at the location of the seller.
Visit us online: www.sba.gov/mo MISSOURI Small Business Resource — 13
The state and local sales taxes are remitted
together to the Department of Revenue.
2937 S. Claremont Ave., Bldg. A
Springfield, MO 65804 Federal paYroll tax
Once the seller remits sales tax to the 800-829-1040 Federal Withholding Tax: Any business
department, the department then employing a person must register with the
distributes the local sales taxes remitted by The Kansas Department of Revenue has IRS and acquire an EIN and pay federal
the sellers to the cities, counties and the Taxpayer Assistance Bureau which withholding tax at least quarterly. File Form
districts. (Missouri Dept. of Revenue provides free assistance to new businesses SS-4 with IRS to obtain number and
www.dor.mo.gov/tax/ business/) regarding taxes, rules and required forms. required tax forms. Call 800-829-3676 or
Kansas imposes a 5.3% state retailers’ Seminars are held on a regular basis 800-829-1040 if you have questions.
sales tax, plus applicable local taxes on the:
through the state on sales tax, withholding
• Retail sale, rental or lease of tangible
personal property; tax and other business topics. One-on-one irS Web productS For Small
• Labor services to install, apply, repair,
service, alter, or maintain tangible
counseling on form preparation,
requirements and general business tax
To provide the most timely and up-to-
personal property, and issues is also available.
• Admissions to entertainment, date tax information, the Small Business
Taxpayer Assistance Bureau
amusement, or recreation places in Docking State Office Bldg. Resource Guide (SBRG), formerly a CD-
Kansas. 915 S.W. Harrison St. ROM, is available exclusively online at
Cities and counties in Kansas may also Topeka, KS 66625 http://www.irs.gov/businesses/small/index.
levy a local sales tax. Each retailer reports 785-368-8222 html.
and remits the total of the state and local Designed to equip small business
retailers’ sales tax collected to the
Department of Revenue. (Kansas Dept. of
SaleS tax exemption owners with the skills and knowledge
Revenue www.ksrenue.org ) certiFicate needed to successfully start and manage a
business, The SBRG covers a wide range of
If you plan to sell products, you will tax topics Web links to business forms,
Federal need a Sales Tax Exemption Certificate. It
allows you to purchase inventory, or
publications, other useful governmental
Web sites, and much more.
SelF-emploYment tax materials, which will become part of the
product you sell, from suppliers without
Every employee must pay Social Security
and Medicare coverage. If you are self- paying taxes. It requires you to charge sales New IRS Applications Make Tax
employed, your contributions are made tax to your customers, which you are
responsible for remitting to the state. You Information More Accessible to
through the self-employment tax. Small Businesses and the
The IRS has publications, counselors and will have to pay penalties if it is found that
workshops available to help you sort it out. you should have been taxing your products Self-employed
For more information, contact the IRS at and now owe back taxes to the state. For Maximizing the Web’s convenience,
800-829-1040. information on sales tax issues, contact accuracy and speed, IRS.gov, IRS’s web site,
your state’s government. now assists millions of individual
Business Tax Information taxpayers, tax professionals, and small
If you plan to hire employees you are also Federal income tax business owners to better understand and
required to obtain a Federal Employee Like the state income tax, the method of meet their tax responsibilities.
Identification Number from the IRS. To paying federal income taxes depends upon
obtain the registration form and reference Updated Virtual Small Business Tax
your legal form of business. The following
documents, contact the IRS at 800-829-4933 Workshop
or visit their website: http://www.irs.gov/ procedures must be considered:
Sole Proprietorship: You must file IRS The IRS’s Virtual Small Business Tax
businesses/small/index.html for complete Workshop (http://www.tax.gov/virtualwork
information. Federal Form Schedule C along with your
personal Federal Income Tax return (Form
shop) is an interactive resource to help
small business owners learn about their
120 S.E. Sixth Ave. 1040) and any other applicable forms
Topeka, KS 66603 federal tax rights and responsibilities. This
pertaining to gains or losses in your dynamic educational product, available
business activity. online and on CD 24/7 from your
5799 Broadmoor Partnership: You must file a Federal computer, consists of nine stand-alone
Mission, KS 66202 Partnership return (Form 1065). This is lessons that can be selected and viewed in
816-966-2840 merely informational to show gross and net any sequence. A bookmark feature makes it
earnings of profit and loss. Also, each possible to leave and return to a specific
271 W. Third St. N. partner must report his share of point within the lesson. Users also have
Wichita, KS 67202 access to a list of useful online references
316-352-7401 partnership earnings on his individual
that enhance the learning experience by
Form 1040 based on the information from
allowing them to view references and the
MISSOURI the K-1 filed with the Form 1065. video lessons simultaneously.
5800 E. Bannister Rd. Corporation: You must file a Federal The Virtual Small Business Tax
Kansas City, MO 64134 Corporation Income Tax return (Form
816-966-2840 Workshop is the first of a series of video
1120). You will also be required to report products designed exclusively for small
201 S. 8th St. your earnings from the corporation business taxpayers. A new companion
St. Joseph, MO 64501 including salary and other income such as series called, “Your Guide to an IRS Audit”
816-966-2840 dividends on your personal federal income is in development with plans for a summer
tax return (Form 1040). 2010 launch.
14 — Small Business Resource MISSOURI Visit us online: www.sba.gov/mo
IRS.gov Now Features Audio and http://www.irs.gov/businesses/small/article/0, periodic payments of, and/or file quarterly
Video ,id=154825,00.html, click “Subscribe reports about payroll taxes and other
IRS is augmenting its curriculum of Now” at the bottom of the page and enter mandatory deductions. You may contact
online learning and educational your e-mail address. these government agencies for information,
assistance and forms.
products for the small business community
by developing new live broadcasting, Social SecuritY cardS Social Security Administration
phone forums and webinars, and offering All employees must have a social http://www.ssa.gov
audio and video presentations. security card. It must be signed by its
owner, and you should always ask to see Social Security’s Business Services
Testing Social Media and personally record the social security Online
The IRS is testing social media. We have number. Failure to do so may cause your The Social Security Administration now
launched a YouTube video site at YouTube employee to lose benefits and considerable provides free electronic services online at:
- irsvideos's Channel and an iTunes trouble for yourself in back tracking to www.socialsecurity.gov/employer/. Once
podcast to help taxpayers take full uncover the error. registered for Business Services Online,
advantage of the 2009 tax provisions in the Each payday, your employees must business owners or their authorized
American Recovery and Reinvestment Act. receive a statement from you telling them representative can:
The IRS YouTube channel debuted with what deductions were made and how • file W-2s online; and
seven Recovery videos in English and many dollars were taken out for each legal • verify Social Security Numbers through
American Sign Language and eight in purpose. This can be presented in a variety the Social Security Number Verification
Spanish plus other languages. of ways, including on the check as a Service, used for all employees prior to
People without an iTunes account can detachable portion or in the form of an preparing and submitting Forms W-2.
hear those same podcasts, in English and envelope with the items printed and spaces Federal Withholding
Spanish, on IRS.gov’s Multimedia Center. for dollar deductions to be filled in. U.S. Internal Revenue Service
People can also visit the audio site at 800-829-1040
iTunes to listen to IRS podcasts about
ARRA tax credits.
emploYee conSiderationS http://www.irs.gov
To get the most timely IRS news and taxes Employee Insurance
information about products and services If you have any employees, including If you hire employees you may be
for small businesses and the self-employed, officers of a corporation but not the sole required to provide unemployment or
subscribe to e-News on IRS.gov at proprietor or partners, you must make
workers’ compensation insurance.
Visit us online: www.sba.gov/mo MISSOURI Small Business Resource — 15
Kansas Department of Human Services
Division of Employment Security
E-Verify: Employment Eligibility bar codinG
401 S.W. Topeka Blvd.
Verification Many stores require bar coding on
E-Verify, operated by the Department of packaged products. Many industrial and
Topeka, KS 66603-3182
913-286-5000 Homeland Security in partnership with the manufacturing companies use bar coding
Social Security Administration, is the best-- to identify items they receive and ship.
Missouri Division of Employment Security and quickest--way for employers to There are several companies that can assist
421 E. Dunklin St./P.O. Box 59 determine the employment eligibility of businesses with bar-coding needs. You may
Jefferson City, MO 64106 new hires. It is a safe, simple, and secure want to talk with an SBDC, SCORE or WBC
573-751-3215 Internet-based system that electronically counselor for more information.
verifies Social Security number and
Workers Compensation employment eligibility information Federal Registration of Trademarks
Kansas law requires all employers in the reported on Form I-9. E-Verify is voluntary
in most states and there is no charge to use and Copyrights
state who have, or expect to have, a gross Trademarks or service markets are
annual payroll of $20,000 in a calendar year it.
If you are an employer or employee and words, phrases, symbols, designs or
to ensure payment of workers combinations thereof that identify and
would like more information about the
compensation benefits for employees E-Verify program, please visit: distinguish the source of goods.
injured on the job. The law exempts www.dhs.gov/E-Verify or contact our Trademarks may be registered at both the
agricultural pursuits and also wages paid Customer Support staff: 1-888-464-4218 state and federal level. To register a federal
to the employer and family members in Monday – Friday 8 am – 5 pm. trademark, contact:
Patent and Trademark Office:
determining the $20,000 threshold. P.O. Box 1450
Kansas Department of Human Resources Alexandria, VA 22313-1450
Division of Workers Compensation
800 S.W. Jackson, Ste. 600 SaFetY & HealtH reGulationS 800-786-9199
Topeka, KS 66612-1227 All businesses with employees are
785-296-2996 required to comply with state and federal Trademark Information Hotline
regulations regarding the protection of 703-308-9000
Missouri law requires businesses with employees. The Occupational Safety and
five or more employees (except agricultural Health Administration outlines specific State Registration of a Trademark
or domestic labor) to provide workers health and safety standards adopted by the Trademarks and service marks may be
compensation insurance to protect their U.S. Department of Labor. registered in a state.
Use of hazardous substances in Caution: Federally registered trademarks
workers in case of job related injury, illness
businesses is highly regulated and there are may conflict with and supersede state
or death. As in most states, the premium heavy fines for non-compliance.
rates apply to an employee’s total annual registered business and product names.
Federal Occupational Safety
salary. & Health Administration
Missouri Department of Labor Department of Labor Patents
Division of Workers Compensation 820 First St. N.E. A patent is the grant of a property right
3315 W. Truman Blvd., Rm. 131/P.O. Box 58 Washington, DC 20020 to the inventor by the U.S. Patent and
Jefferson City, MO 65102-0058 202-693-5000 Trademark Office. It provides the owner
573-751-4231 with the right to exclude others from
Kansas Department of Health and making, using, offering for sale or selling
Workplace proGram Environment
Forbes Field, Bldg. 740
the patented item in the United States.
Additional information is provided in
Americans with Disabilities (ADA): For Topeka, KS 66620 the publications, General Information
assistance with the ADA, call 800-669-3362 785-296-1535 Concerning Patents and other publications
or visit: http://www.ada.gov. distributed through the U.S. Patent and
Small business owners will be directed to Trademark Office. For more information,
u.S. citizenSHip and the nearest District Office for assistance.
Missouri Department of Natural
U.S. Patent and Trademark Office
immiGration ServiceS Resources
Division of Environmental Quality
800-786-9199 • http://www.uspto.gov
The Federal Immigration Reform and P.O. Box 176
Control Act of 1986 requires employers to Jefferson City, MO 65102
verify employment eligibility of new 800-334-6946 Copyrights protect original works of
employees. The law obligates an employer authorship including literary, dramatic,
to process Employment Eligibility buildinG codeS, permitS and musical and artistic, and certain other
intellectual works. Copyright does not
Verification Form I-9. The U.S. Citizenship
and Immigration Services Office of zoninG protect facts, ideas and systems, although it
Business Liaison offers a selection of It is important to consider zoning may protect the way these things are
regulations when choosing a site for your expressed. For general information contact:
information bulletins and live assistance
business. You may not be permitted to U.S. Copyright Office
through the Employer Hotline. For forms conduct business out of your home or U.S. Library of Congress
call 800-870-3676, for the Employer Hotline engage in industrial activity in a retail James Madison Memorial Building
call 800-357-2099. district. Contact the business license office Washington, DC 20559
in the city or town where the business is 202-707-9100 - Order Line
located. 202-707-3000 - Information Line
16 — Small Business Resource MISSOURI Visit us online: www.sba.gov/mo
FINANCING & SURETY BONDS
Financing Options to Start or Grow Your Business
The SBA guaranty reduces the lender’s
risk of borrower non-payment. If the
borrower defaults, the lender can request
SBA to pay the lender that percentage of the
outstanding balance guaranteed by SBA.
This allows the lender to recover a portion
from SBA of what it lent if the borrower
can’t make the payments. The borrower is
still obligated for the full amount.
To qualify for an SBA guaranty, a small
business must meet the lender’s criteria
and the 7(a) requirements. In addition the
lender must certify that it would not
provide this loan under the proposed terms
and conditions unless it can obtain an SBA
guaranty. If the SBA is going to provide a
lender with a guaranty, the applicant must
be eligible and creditworthy and the loan
needed to accomplish the desired business
any entrepreneurs need structured under conditions acceptable to
financial resources to purpose including the cost of everything,
start or expand a small the applicants’ contribution, use of loan
proceeds, collateral, and most important,
business themselves and
must combine what they an explanation of how the business will be percentaGe oF GuarantieS and
have with other sources of financing. These able to repay the loan in a timely manner. loan maximumS
sources can include family and friends, The lender will analyze the application to
The SBA only guarantees a portion of
venture-capital financing, and business see if it meets the lender’s criteria as well as
any particular loan so each loan will also
loans. SBA’s requirements. SBA will look to the
have an unguaranteed portion giving the
This section of the Small Business lender to do much, if not all, of the analysis
before it provides its guaranty on the lender a certain amount of exposure and
Resource guide discusses SBA’s primary risk on each loan. The percentage SBA
business loan and equity financing lender’s loan or provides the microlenders
with funds to re-lend to the business. The guarantees depends on either the dollar
programs. These are: the 7(a) Loan
SBA’s business loan programs provide a amount or the program the lender uses to
Program, the Certified Development
key source of financing for viable small obtain its guaranty. For loans of $150,000 or
Company or 504 Loan Program, the
Microloan Program and the Small Business businesses that have real potential, but less the SBA will guaranty as much as 85
Investment Company Program. The cannot qualify for loans from the lending percent and for loans over $150,000 the SBA
distinguishing features for these programs institutions on their own. can provide a guaranty of up to 75 percent.
are the total dollar amounts that can be (NOTE: These percentages may be
borrowed, the type of lenders who can 7(a) loan proGram temporarily increased up to 90 percent
as part of government efforts to promote
provide these loans, the uses for the loan The 7(a) Loan Program is the SBA’s
proceeds, and the terms placed on the economic recovery. Check with your
primary business loan program. It is the
borrower. local SBA district office for more
agency’s most used non-disaster financial
Note: The SBA does not offer grants assistance program because of its flexibility information.)
to individual business owners to start or in loan structure, variety of loan proceeds The maximum loan amount is $2 million
grow a business. and the maximum guaranty amount to any
uses, and availability. This program has
When you seek a business loan, one business (including affiliates) is $1.5
broad eligibility requirements and credit
familiarize yourself with the SBA’s million. The one exception is when a
criteria to accommodate a wide range of
business loan programs to see if they may business needs both working capital and
be a viable option. The three principal fixed assets to promote exporting in which
The business loans that SBA guarantees
players in most of these programs are — case the SBA can provide a maximum
do not come from the agency, but rather
the applicant small business, the lender and guaranty of $1.75 million.
from banks and other approved lenders.
the SBA. SBA guarantees a portion of the Loans made under the SBAExpress
loan (except for Microloans). The business The loans are funded by these
organizations and they make the decisions program, which is discussed subsequently,
should have its business plan prepared
to approve or not approve the applicants’ have a 50 percent guaranty.
before it applies for a loan. This plan
should explain what resources will be requests.
Visit us online: www.sba.gov/mo MISSOURI Small Business Resource — 17
intereSt rateS and FeeS useful life of the equipment); and generally
up to seven years for working capital.
• Services from $4.5 million to no more
than $33.5 million in average annual
The actual interest rate for a loan receipts
Short-term loans and revolving lines of
guaranteed by SBA is negotiated between • Retailing from $7 million to no more than
credit are also available through the SBA to $29.5 million in average annual receipts
the applicant and lender and subject to SBA
help small businesses meet their short-term • General construction from $7 million to
maximums. Both fixed and variable
and cyclical working capital needs. no more than $33.5 million in average
interest rate structures are available. The annual receipts
maximum rate is comprised of two parts, a
base rate and an allowable spread. There
Structure • Agriculture from $750,000 to no more
than $17.5 million in average annual
are three acceptable base rates (Wall Street Most loans are repaid with monthly receipts
payments of principal and interest. For
Journal Prime*, London Interbank One
fixed-rate loans the payments stay the same Nature of Business
Month Prime plus 3 percent, and an SBA
whereas for variable rate loans the lender The second eligibility factor is based on
Peg Rate). Lenders are allowed to add an
can re-establish the payment amount when the nature of the business and the process
additional spread to the base rate to arrive the interest rates change or at other
at the final rate. For loans with maturities by which it generates income or the
intervals as negotiated with the borrower. customers it serves. The SBA has general
of less than seven years the maximum Applicants can request that the lender
spread will be no more than 2.25 percent. prohibitions against providing financial
establish the loan with interest-only assistance to businesses involved in such
For loans with maturities of seven years or payments during the start-up and activities as lending, speculating, passive
more the maximum spread will be 2.75 expansion phases (when eligible) to allow investment, pyramid sales, loan packaging,
percent. The spread on loans under $50,000 the business time to generate income before presenting live performances of a prurient
and loans processed through Express it starts making full loan payments. There sexual nature, businesses involved in
procedures may be higher. are no balloon payments or call provisions gambling and any illegal activity.
Loans guaranteed by SBA are assessed a allowed on any 7(a) loan. The lender may The SBA will also not support non-profit
guaranty fee. This fee is based on the loan’s not charge a prepayment penalty if the loan businesses, private clubs that limit
maturity and the dollar amount is paid off before maturity, but the SBA will membership on a basis other than capacity,
guaranteed, not the total loan amount. The charge the borrower a prepayment fee if the businesses that promote a religion,
guaranty fee is generally paid by the loan has a maturity of 15 or more years and businesses owned by individuals
borrower and can be included in the loan is pre-paid during the first three years. incarcerated or on probation or parole,
proceeds. municipalities, and situations where the
On any loan with a maturity of one year collateral business or its owners previously failed to
or less, the fee is just 0.25 percent of the The SBA expects every loan to be fully repay a federal loan or federally assisted
guaranteed portion of the loan. On loans secured, but the SBA will not decline a financing.
with maturities of more than one year, the request to guaranty a loan if the only
normal guaranty fee is 2 percent of the SBA unfavorable factor is insufficient collateral, Use of Proceeds
guaranteed portion on loans up to $150,000; provided all available collateral is offered. The third eligibility factor is usage of
3 percent on loans over $150,000 but not What these two policies mean is that every proceeds. 7(a) proceeds can be used to:
more than $700,000; and 3.5 percent on SBA loan is to be secured by all available purchase machinery, equipment, fixtures,
loans over $700,000. There is also an assets (both business and personal) until supplies, leasehold improvements, as well
additional fee of 0.25 percent on any the recovery value equals the loan amount as land and/or buildings that will be
guaranteed portion over $1 million. or until all assets have been pledged to the occupied by the business borrower.
* All references to the prime rate refer extent that they are reasonably available. Proceeds can also be used to:
to the base rate in effect on the first Personal guaranties are required from all • Expand or renovate facilities;
business day of the month the loan the principal owners of the business. Liens • Finance receivables and augment
on personal assets of the principals may be working capital;
application is received by SBA.
required. • Finance seasonal lines of credit;
(Note: These fees may continue to be • Construct commercial buildings; and
temporarily lowered for some loans as
part of the government efforts to eliGibilitY • Refinance existing debt under certain
promote economic recovery. Check with 7(a) loan eligibility is based on four 7(a) loan proceeds cannot be used (except
your local SBA district office for the different factors. The first is size, as all loan for compensation for services rendered) for
latest information.) recipients must be classified as “small” by floor plan financing or to have funds for the
SBA. The basic size standards are outlined purpose of making investments. They also
7(a) loan maturitieS below. A more in-depth listing of standards
can be found at: http://www.sba.gov/
cannot be used to provide perks to an
SBA loan programs are generally owner of the business.
intended to encourage longer term small
select “For Government/Contracting Miscellaneous Factors
business financing, but actual loan Officials” which then leads to a page where
maturities are based on the ability to repay, The fourth factor involves a variety of
you can select “Size Standards.” requirements such as SBA’s credit
the purpose of the loan proceeds and the
useful life of the assets financed. However, SBA Size Standards: elsewhere test and utilization of personal
maximum loan maturities have been • Manufacturing from 500 to no more than assets requirements where the business and
1,500 employees its principal owners must use their own
established: 25 years for real estate; up to 10
• Wholesaling — No more than 100 resources before getting a loan guaranteed
years for equipment (depending on the employees
18 — Small Business Resource MISSOURI Visit us online: www.sba.gov/mo
by SBA. It also includes SBA’s anti- prepared to complete some additional For the Standard, Certified and Preferred
discrimination rules and restrictions on documents before the lender reviews the methods, the applicant fills out SBA Form
lending to agricultural enterprises because request to ensure it meets SBA’s 4, and the lender completes SBA Form 4-1.
there are other agencies of the federal requirements before sending the request for When requests for guarantees are
government with programs to fund such guaranty to the SBA. Applicants who feel processed using Express methods, the
businesses. they need more help with the process applicant uses more of the regular forms of
Generally, SBA loans must meet the should contact their local SBA district office the lender and just has a few federal forms
following: or one of SBA’s resource partners for to complete. When SBA receives a request
• Every loan must be for a sound business assistance. that is processed through Standard or CLP
purpose; There are several ways a lender can procedures, it either reanalyzes or reviews
• There must be sufficient invested equity the lender’s eligibility and credit analysis
apply to the SBA for a 7(a) guaranty from
in the business so it can operate on a before deciding to approve or reject. For
sound financial basis; SBA. The main differences between these
• There must be a potential for long-term methods are related to the documentation requests processed through PLP, or Express
success; which the lender provides, the amount of programs, the lender is delegated the
• The owners must be of good character review which SBA conducts, the amount of authority to make the credit decision
and reputation; and the loan and the lender responsibilities in without SBA’s concurrences which help
• All loans must be so sound as to case the loan defaults and the business’ expedite the processing time.
reasonably assure repayment. In guaranteeing the loan, the SBA assures
assets must be liquidated. The methods
For SBA’s eligibility requirements check: the lender that, in the event the borrower
http://www.sba.gov/services/. • Standard 7(a) Guaranty does not repay the loan, the government
• Certified Lender Program will reimburse the lending institution for a
WHat to take to tHe lender • Preferred Lender Program
• Rural Lender Advantage
portion of its loss. By providing this
guaranty, the SBA is able to help tens of
Documentation requirements may vary; • SBA Express thousands of small businesses every year
contact your lender for the information you • Patriot Express
get financing they might not otherwise
must supply. Assistance preparing your • Export Express
• Community Express obtain.
documentation package is available
through SBA and its resource partners,
including SCORE, Small Business
Development Centers, Women’s
Business Centers and Veterans Business
Common requirements include the
• Purpose of the loan.
• History of the business.
• Financial statements for three years
• Schedule of term debts (existing
• Aging of accounts receivable and payable
• Projected opening-day balance sheet
• Lease details.
• Amount of investment in the business by
• Projections of income, expenses and cash
flow as well as the assumptions.
• Personal financial statements on the
• Resume(s) of the principal owners and
HoW tHe 7(a) proGram WorkS
Applicants submit their loan application
to a lender for the initial review. The lender
will generally review the credit merits of
the request before deciding if they will
make the loan themselves or if they will
need an SBA guaranty. If a guaranty is
needed, the lender will also review
eligibility, and the applicant should be
Visit us online: www.sba.gov/mo MISSOURI Small Business Resource — 19
After SBA approval, the lender is notified Bank of America Condon National Bank
that its loan has been guaranteed. The 10850 White Rock Rd. 815 Walnut/P.O. Box 937
lender then will work with the applicant to Rancho Cordova, CA 95670 Coffeyville, KS 67337
make sure the terms and conditions are met
before closing the loan, disbursing the Bank of Blue Valley Corefirst Bank & Trust
funds, and assuming responsibility for 11935 Riley/P.O. Box 26128 3035 S. Topeka
collection and general servicing. The Overland Park, KS 6625 Topeka, KS 66611
borrower makes monthly loan payments 913-338-1000 785-267-0123
directly to the lender. As with any loan, the Bank of the Prairie Country Club Bank
borrower is responsible for repaying the 18675 W. 151st 414 Nichols Rd.
full amount of the loan in a timely manner. Olathe, KS 66062 Kansas City, MO 64112
What the SBA Looks for:
• Ability to repay the loan on time from the Bank of the West County Bank
projected operating cash flow. 1400 River Park Dr. 116 W. Broadway/P.O. Box 100
• Owners and operators who are of good Sacramento, CA 95815 Bruswick, MO 65236
character. 916-563-2958 660-548-3137
• Feasible business plan.
Blue Ridge Bank & Trust Cross First Bank
• Management expertise and commitment
4200 Little Blue Pkwy. 11225 College Blvd., Ste.150
necessary for success.
Independence, MO 64057 Overland Park, KS 66210
• Sufficient funds, including the SBA
guaranteed loan, to operate the business
on a sound financial basis (for new Branch Banking & Trust Co. Douglas County Bank
businesses, this includes the resources to 5901 C. Peachtree Dunwoody, #420 300 W. 9th St./P.O. Box 429
meet start-up expenses and the initial Atlanta, GA 30328 Lawrence, KS 66044
operating phase). 770-551-8822 785-865-1000
• Adequate equity invested in the business.
• Sufficient collateral to secure the loan or Brotherhood Bank & Trust Co. Emprise Bank
all available collateral if the loan cannot 7499 Quivira Rd. 257 N. Broadway
be fully secured. Shawnee, KS 66216 Wichita, KS 67202
SbaexpreSS Capital City Bank ESB Financial
The SBAExpress guaranty is available to 801 Merchant
3710 S.W. Popeka Blvd.
lenders as a way to obtain a guaranty on Topeka, KS 66609 Emporia, KS 66801
smaller loans up to $350,000. The program 785-274-5600 620-342-3454
authorizes selected, experienced lenders to
use mostly their own forms, analysis and Central National Bank Farmers Bank & Trust, N.A.
procedures to process, service and liquidate 711 Wakarusa Dr. 14880 Metcalf
Lawrence, KS 66049 Overland Park, KS 66223
SBA-guaranteed loans. The SBA guarantees 913-402-7257
up to 50 percent of an SBAExpress loan.
Loans under $25,000 do not require Citizens National Bank Farmers State Bank
collateral. The use of loan proceeds is the 601 Delaware 124 E. 3rd St.
same as for any basic 7(a) loan. Like most Leavenworth, KS 66048 Cameron, MO 64429
7(a) loans, maturities are usually five to 913-651-3266 816-632-6641
seven years for working capital and up to Commerce Bank, N.A. First Central Bank
25 years for real estate or equipment. 1000 Walnut/P.O. Box 419248 401 N. Maguire, Box 477
Revolving lines of credit are allowed for a Kansas City, MO 64141 Warrensburg, MO 64093
maximum of seven years. For a list of 816-234-7388 660-429-2101
lenders in your area, contact your local SBA
office at: www.sba.gov/localresources/ Community First National Bank First Community Bank
215 S. Seth Child Rd. 301 S.E. Main
index.html Lee’s Summit, MO 64063
SBAExpress Lenders Manhattan, KS 66502
Adams Dairy Bank First Community Bank
651 N.E. Coronado Dr. Community Bank
5431 S.W. 29th St. 715 Merchant St.
Blue Springs, MO 64014 Emporia, KS 66801
816-655-3333 Topeka, KS 66614
Arvest Bank Community National Bank First National Bank of Kansas
4500 Garnett, Ste. 626 4097 Parkview Dr. 6201 College Blvd.
Tulsa, OK 74146 Frontenac, KS 66763 Overland Park, KS 66211
918-631-6803 620-232-6900 913-266-9346
Bank Northwest Community State Bank First State Bank of Kansas City, KS
201 S. Davis/P.O. Box 337 1414 S. 11th St./P.O. Box 219 650 Kansas Ave.
Hamilton, MO 64644 Coffeyville, KS 67337 Kansas City, KS 66105
816-583-2154 620-251-1313 913-371-1242
20 — Small Business Resource MISSOURI Visit us online: www.sba.gov/mo
Freedom Bank Liberty Bank Pony Express Community Bank
6640 W. 143rd St. 4625 S. National 624 Felix St.
Overland Park, KS 66223 Springfield, MO 65810 St. Joseph, MO 64501
913-563-5660 417-875-6763 816-671-2265
Gardner National Bank M&I Marshall & Ilsley Bank Premier Bank
840 E. Main/P.O. Box 429 770 N. Water St. 15301 W. 87th St. Pkwy.
Gardner, KS 66030 Milwaukee, WI 53202 Lenexa, KS 66219
913-856-7199 414-443-3303 913-888-8490
GE Company S.B. Finance Mazuma Credit Union Regions Bank
7300 College Blvd., Ste. 208 9300 Troost Ave. 565 Marriott Dr., Ste. 600
Overland Park, KS 66210 Kansas City, MO 64131 Nashville, TN 37214
913-696-6200 816-361-4194 615-744-6061
Girard National Bank Merchants & Farmers Bank Royal Banks of Missouri
P.O. Box 67 1001 Club Village Dr. 8021 Olive Blvd.
Girard, KS 66743 Columbia, MO 65203 University City, MO 63130
620-724-8223 573-875-5442 314-212-1500
Great Western Bank Merit Bank Security Savings Bank
10610 Shawnee Mission 11191 Antioch, Ste. 100 11599 Ridgeview
Shawnee, KS 66203 Overland Park, KS 66210 Olathe, KS 66061
913-901-5102 913-327-1703 913-894-5400
Hawthorn Bank Meritrust Credit Union Silver Lake Bank
132 E. High St. 4821 S. 6th St., Ste. B 201 N.W. Hwy. 24
Jefferson City, MO 65101 Lawrence, KS 66049 Topeka, KS 66608
573-761-6249 785-856-7878 877-232-0102
INTRUST Bank, N.A. Metcalf Bank Summit Bank of Kansas City
4000 Somerset 909 S. 7 Hwy. 1650 N.E. Grand, Ste. 100
Prairie Village, KS 66208 Blue Springs, MO 64014 Lee’s Summit, MO 64086
913-385-8200 816-224-7232 816-251-9000
Irwin Union Bank & Trust Co. Mission Bank Sunflower Bank, N.A.
333 Grandview Pkwy. 5201 Johnson Dr. 2090 S. Ohio/P.O. Box 800
Traverse City, MI 49684 Mission, KS 66205 Salina, KS 67402
231-941-5694 913-831-2400 785-827-5564
Kansas State Bank Missouri Bank & Trust Third National Bank
1010 W. Loop/P.O. Box 69 1044 Main St. 301 W. Broadway
Manhattan, KS 66502 Kansas City, MO 64105 Sedalia, MO 65302
913-587-4000 816-881-8200 660-827-3333
Kansas State Bank Morrill & James Bank & Trust Company U.S. Bank/SBA Division
236 N. Main 6740 Antioch Rd. 7500 College Blvd., Ste. 660/P.O. Box 351
Ottawa, KS 66067 Merriam, KS 66204 Overland Park, KS 66210
785-242-3600 913-384-8148 888-722-3948
Kaw Valley Bank Newtek Small Business Finance UMB Bank, N.A.
1110 N. Kansas Ave. 462 7th Ave., 14th Fl. 1010 Grand Blvd.
Topeka, KS 66608 New York, NY 10018 Kansas city, MO 64106
785-232-6062 866-639-1835 816-860-7113
Kearney Trust Company Nodaway Valley Bank Union Bank
P.O. Box 888 1701 S. Belth Hwy./P.O. Box 7315 1150 N.E. Douglas Dr.
Kearney, MO 64060 Liberty, MO 64068 Lee’s Summit, MO 64086
816-628-6050 816-364-5678 816-763-4400
Labette Bank Peoples Bank Union Bank & Trust
2121 Main 424 S. Main St. P.O. Box 397
Parsons, KS 67357 Ottawa, KS 66067 Bonner Springs, KS 66012
620-421-2265 785-242-2900 913-667-8651
Landmark National Bank Platte Valley Bank of Missouri United Bank of Kansas
6100 S.W. 21st 2400 Prairie View Rd. 10101 Woodland Rd.
Topeka, KS 66667 Platte City, MO 64079 Lenexa, KS 66220
785-273-3303 816-858-5400 913-254-7400
Visit us online: www.sba.gov/mo MISSOURI Small Business Resource — 21
University National Bank Springfield Branch Express Lenders Empire Bank
1206 S. Broadway 1800 S. Glenstone
Pittsburg, KS 66762 Arvest Bank Springfield, MO 65804
620-231-4200 701 S. Main 417-881-3100
Joplin, MO 64801
UPS Capital Bus. Credit 417-627-8000 First Bank of the Lake
280 Trumbull St. 4558 Hwy. 54
Hartford, CT 06103 Bank of America, N.A. Osage Beach, MO 65065
860-727-0700 2940 S. Glenstone 573-348-2265
Springfield, MO 65806
First Community Bank
Valley View State Bank 417-227-6118
121 S. Commercial
7500 W. 95th St.
Branson, MO 65615
Overland Park, KS 66201 Bank of Bolivar
913-381-3311 495 S. Springfield
Bolivar, MO 65613
First National Bank
Wells Fargo SBA Lending 417-777-6500
105 W. 6th St.
10010 Regency C Cir., 2nd Fl.
Mountain View, MO 65548
Omaha, NE 68114 Bank of Crocker
402-536-2680 Hwy. H
Waynesville, MO 65583 Freedom Bank of Southern Missouri
573-774-6000 97 S. Main
Cassville, MO 65625
Bank of Mansfield 417-846-1719
110 E. Commercial
Mansfield, MO 65704 First State Bank of Purdy
417-924-3211 P.O. Box 729
Monett, MO 65708
SUCCESS The Bank of Missouri 417-235-6100
S T O R Y 3807 S. Campbell
Springfield, MO 65807 Great Southern Bank
Kessler-Heasley 417-889-4600 14309 Hwy. 13
Reeds Spring, MO 65737
Artificial Limb Co. continued from page 5
The Bank of Urbana
109 N. Main
Urbana, MO 65767
417-993-4242 1341 W. Battlefield
“SBA has allowed me the expansion needed Springfield, MO 65807
to combine the two locations and begin 417-520-4333
providing better services to my clients,” Central Bank
stated Jeff. 101 W. Commercial Hawthorn Bank
Lebanon, MO 65536 P.O. Box 688
In addition to the 504 loan, the Bank of Bolivar 417-532-2151 Jefferson City, MO 65102
was the third party lender in the $2.5 million 573-761-6161
project. The bank's vice president, Ilene Central Trust Bank
Glenn, said, “I have never had a client P.O. Box 779 Heritage State Bank
continuously searching or exploring avenues Jefferson City, MO 65102 1625 Hedges Plaza
for opportunities to grow their business as Jeff 573-634-1234 Nevada, MO 64772
Messenger has.” 417-667-7297
Citizens Bank of Rogersville
Jeff continues to look toward the future of 9750 E. Center St. Hometown Bank, N.A.
OPO with yet another phase. Since owning Rogersville, MO 65742 312 W. Central
the business, he has seen many obstacles for 417-753-2836 Carthage, MO 64836
people who have the unfortunate need for his 417-358-0002
services, both physically and emotionally. Citizens National Bank of Springfield
He wants to accommodate clients from 1465 E. Sunshine Liberty Bank
surrounding states and provide follow-up Springfield, MO 65807 4625 S. National
services for patient management. Most other 417-887-4200 Springfield, MO 65810
prosthetic and orthotics fabricators don’t offer 417-875-5200
the service but a person ages and activities Comerica Bank
change, a different model of prosthetic may 500 Woodward Ave., 1 Detroit Ctr. Metropolitan National Bank
be needed. He wants to be able to bring the Detroit, MI 48262 600 S. Glenstone
client back in for follow-up analysis for fitting 408-556-5129 Springfield, MO 65804
and adjustment needs, much like 417-862-2022
preventative medical care maintenance. He Commerce Bank, N.A.
would also like to provide “upper-end” 1345 E. Battlefield Metz Banking Company
products and services to people all over the Springfield, MO 65804 123 N. Osage
country as well. Today, due to the lag time of 417-837-5239 Nevada, MO 64772
getting paid by insurance companies and 417-667-4550
Medicare and Medicaid, only three or four Community Bank of Ozarks
companies in the United States provide those Hwys. 5 & F Rd. Mid-Missouri Bank
upper end products and services, such as Sunrise Beach, MO 65079 330 W. Plainview-K
electric knees. 573-374-5245 Springfield, MO 65814
22 — Small Business Resource MISSOURI Visit us online: www.sba.gov/mo
Ozark Mountain Bank loans of $150,000 or less and 75 percent for umbrella. The programs can be used to
400 S. Business 65 loans over $150,000 up to $500,000. For finance seasonal working capital needs;
Branson, MO 65616 loans above $350,000, lenders are required finance the direct costs of performing
to take all available collateral. certain construction, service and supply
PNC Bank, NA The Patriot Express loan can be used for contracts; finance the direct cost associated
8800 Tinicum Blvd., 1st Fl. MA most business purposes, including start-up, with commercial and residential
Philadelphia, PA 19153 expansion, equipment purchases, working construction; finance operating capital by
800-762-5684 capital, inventory or business-occupied obtaining advances against existing
real-estate purchases. inventory and accounts receivable; and
2045 S. Glenstone Patriot Express loans feature SBA’s consolidate short-term debt. SBA provides
Springfield, MO 65804 lowest interest rates for business loans, up to an 85 percent guarantee. There are
417-882-2222 generally 2.25 percent to 4.75 percent over five distinct programs under the CAPLine
prime depending upon the size and umbrella:
Southwest Missouri Bank maturity of the loan. Your local SBA district • The Contract Loan Program is used to
300 W. 3rd finance material and labor needs for a
Carthage, MO 64836 office will have a listing of Patriot Express
specific contract or contracts. Proceeds
417-358-9331 lenders in your area. More information is
can be disbursed before the work begins.
available at: If used for one contract, it is generally
The Seymour Bank http://www.sba.gov/patriotexpress. not revolving; if used for more than one
119 N. Main contract at a time, it can be revolving.
Seymour, MO 65746
417-935-2293 communitY expreSS pilot loan The loan maturity is usually based on
the length of the contract, but no more
UMB Bank, NA
proGram than five years. Contract payment must
The Community Express Pilot Loan be sent directly to the lender.
1150 E. Battlefield • The Seasonal Line of Credit Program
Springfield, MO 65808 Program provides streamlined business
financing and management and technical is used to support buildup of inventory,
assistance to small businesses located in accounts receivable or labor and
materials above normal usage for
US Bank, NA distressed or underserved markets. The
seasonal inventory. The business must
417 St. Louis Community Express program is offered
have been in business for a period of 12
Springfield, MO 65806 through hundreds of selected SBA lenders
417-868-4400 months and must have a definite
throughout the nation. Under Community established seasonal pattern. The loan
Express, approved lenders may use may be used over again after a “clean-
Village Bank streamlined and expedited loan review and
2360 E. Sunshine up” period of 30 days to finance activity
Springfield, MO 65808 approval procedures to process SBA- for a new season. These also may have a
417-823-0400 guaranteed loans. These lenders may use, maturity of up to five years. The
to the maximum extent possible, their own business may not have another seasonal
Wells Fargo Minnesota, N.A. loan analysis, loan procedures, and loan line of credit outstanding but may have
10010 Regency C Cir., 2nd Fl. documentation to process SBA loans to other lines for non-seasonal working
Omaha, NE 68114 $250,000. However, borrowers must receive capital needs.
612-667-2753 technical assistance to qualify for this • The Builders Line Program provides
program. financing for small contractors or
patriot expreSS developers to construct or rehabilitate
residential or commercial property. Loan
The Patriot Express pilot loan initiative is Special purpoSe 7(a) loan maturity is generally three years but can
for veterans and members of the military
community wanting to establish or expand
proGramS be extended up to five years if necessary
to facilitate sale of the property. Proceeds
The 7(a) program is the most flexible of are used solely for direct expenses of
a small business. Eligible military acquisition, immediate construction
SBA’s lending programs. The agency has
community members include: created several variations to the basic 7(a) and/or significant rehabilitation of the
• Veterans; residential or commercial structures. The
• Service-disabled veterans; program to address the particular financing
purchase of the land can be included if it
• Active-duty servicemembers eligible for need of certain small businesses. These
does not exceed 20 percent of the loan
the military’s Transition Assistance special purpose programs are not proceeds. Up to 5 percent of the
Program; necessarily for all businesses but may be proceeds can be used for physical
• Reservists and National Guard members; very useful to some small businesses. They improvements that benefit the property.
• Current spouses of any of the above, are generally governed by the same rules, • The Small Asset-Based Line is a
including a servicemember; regulations, fees, interest rates, etc. as the revolving line of credit (up to $200,000)
• The widowed spouse of a servicemember that provides short term working
regular 7(a) loan guaranty. Lenders can
or veteran who died during service or of capital. These lines are generally used
a service-connected disability. advise you of any variations.
by businesses that provide credit to their
The Patriot Express loan is offered by customers. Disbursements are based on
SBA’s widest network of lenders caplines the size of a borrower’s accounts
nationwide and features our fastest The CAPLines program is designed to receivable and/or inventory. Repayment
turnaround time for loan approvals. Loans comes from the collection of accounts
help small businesses meet their short-term
receivable or sale of inventory. It does
are available up to $500,000 and qualify for and cyclical working capital needs. There require periodic servicing and
SBA’s maximum guaranty of 85 percent for are five loan programs under the CAPLines monitoring of the collateral for which
Visit us online: www.sba.gov/mo MISSOURI Small Business Resource — 23
Ineligible Use of Proceeds
• To support the applicant’s domestic sales.
• To acquire fixed assets or capital goods
for the applicant’s business.
• To support a sale where the exporter is
not taking title to the goods.
• To acquire, equip, or rent commercial
• To serve as a warranty letter of credit.
• Collateral for the manufacturing sector
typically consists of a first lien on all
export-related inventory and export
related accounts receivable.
• Collateral for the service sector typically
consists of assignment of proceeds of
export-related contracts or purchase
orders and a first lien on export-related
• Other collateral may be required.
the lender can charge up to two percent fund their direct export costs. The EWCP
annually to the borrower. supports single transactions or revolving How to Apply
• The Standard Asset-Based Line is lines. The maximum dollar amount of an A small business exporter seeking a
similar to the Small Asset-Based Line, export line of credit under this program is
but for loan amounts over $200,000. It
guaranteed EWCP loan must apply to a
$2 million. SBA guarantees up to 90% of a lender.
does require stricter servicing and
loan amount or $1.5 million, whichever is
monitoring and the lender may pass
these costs along to the borrower. less. Loan maturities are generally for a SBA Ex-Im Bank Co-Guarantee
term of 12 months. The guaranty can be This is designed to provide small
reissued for an additional 12 months
export aSSiStance through a new application process. The
business exporters the ability to obtain
larger export working capital loans through
trade Financing guaranty fee the SBA charges is 0.25 percent
the Export Working Capital Program than
The SBA has help for existing small of the guaranteed amount of the loan for
the initial 12 months. The borrower SBA could support alone. This program
businesses wanting to export goods and enables U.S. exporters to obtain loans that
services. negotiates the interest rate and all other fees
with the lender. The program offers flexible facilitate the export of goods or services.
terms, low fees and a quick processing Under this program, the total export
u.S. export aSSiStance center time. For information, see www.sba.gov/ working capital line, with a 90 percent
(uSeac) services/financialassistance/sbaloantopics/ guarantee, cannot exceed $2 million. Loan
U.S. Export Assistance Centers, are SpecialPurposeLoans/ewcp/index.html. maturities are generally for a term of 12
available through a partnership among Eligibility of Exporter months. At the end of the 12-month
SBA, U.S. Department of Commerce and You must have an operating history of at maturity, a borrower may reapply for a
the Export-Import Bank of the U.S. to least one year – not necessarily in new guarantee. The SBA guarantee fee is
provide trade promotion and export- exporting. The SBA may waive this 0.25 percent of the guaranteed amount of
finance assistance for small businesses in a requirement if you have sufficient export the loan for the initial 12 months. The
single location. The USEACs also work trade experience or other managerial guarantee fee that Ex-Im Bank charges is
closely with other federal, state and local experience. 0.25 percent on the loan amount that is
international trade organizations. To find
Eligible Buyers guaranteed by them. The borrower
the nearest USEAC, go to:
http://www.sba.gov/aboutsba/sbaprograms/ The foreign buyer must be a negotiates the interest rate and all other fees
internationaltrade/useac/index.html. creditworthy entity located in an acceptable with the lender.
John Blum foreign country, to both the lender and
Regional Manager, SBA. Eligibility of Exporter
International Trade Programs The same as for the SBA EWCP Program.
8235 Forsyth Blvd., Ste. 520 Use of EWCP Proceeds:
St, Louis, MO 63105 • To acquire inventory for export or to be Eligible Buyers
314-425-3304 • 314-425-3381 Fax used to manufacture goods for export.
email@example.com The foreign buyer must be a
• To pay the manufacturing costs of goods creditworthy entity located in an acceptable
export WorkinG capital • To purchase goods or services for export.
country in conformity with the Ex-Im
Bank’s Country Limitation Schedule.
proGram • To support standby letters of credit
related to export transactions.
The SBA’s Export Working Capital • For pre-shipment working capital Use of Proceeds
Program assists lenders in meeting the directly related to export orders. Same as the SBA EWCP.
needs of exporters seeking short-term • For post-shipment foreign accounts
export working capital. This program receivable financing.
enables U.S. exporters to obtain loans to
24 — Small Business Resource MISSOURI Visit us online: www.sba.gov/mo
Ineligible Use of Proceeds market, or the applicant has been • Provide transaction-specific financing for
• Goods or services with less than 50 adversely affected by import competition, overseas orders;
percent U.S. content. and, in addition, the applicant must show • Provide revolving lines of credit for
• To support the export of any Defense that upgrading equipment or facilities export purposes, the term of which must
Articles or Defense Services. will improve its competitive position. not exceed seven years. In some
• To support the applicant’s domestic sales. • If eligibility is based on entering or instances, as a normal course of business,
• To acquire fixed assets or capital goods expanding export sales, the applicant the borrower may use portions of
for the applicant’s business. must submit a one or two page revolving lines of credit for domestic
• To acquire, equip, or rent commercial international business plan, including purposes, but no less than 70 percent of
space overseas. sufficient information to reasonably the revolver to be used for export related
• To serve as a Warranty Letter of Credit. support the likelihood of expanded purposes;
export sales. • Provide term loans and other financing to
Collateral Requirements enable small business concerns, including
Same as the SBA EWCP. Use of Proceeds small business export trading companies
• For facilities or equipment, including to develop foreign markets; and
purchasing land and building(s); • Acquire, construct, renovate, modernize,
How to Apply building new facilities; renovating, improve or expand production facilities
A small business exporter seeking a co- improving, or expanding existing or equipment to be used in the U.S. in the
guaranteed loan must apply to a lender facilities; purchasing or reconditioning production of goods or services to be
that is a participant in SBA’s 7(a) Loan machinery, equipment and fixtures; and exported from the U.S.
Guaranty Program. PLP and SBAExpress making other improvements that will be
processing are not permitted. The lender used within the United States for Ineligible Use of Proceeds
must submit a completed Joint Application
producing goods or services. Proceeds may not be used to finance
Collateral Requirements - Collateral overseas operations, other than those
for Working Capital Guarantee and loan requirements are the same as for regular strictly associated with the marketing
package to SBA. SBA evaluates and 7(a) loans. and/or distribution of products/services
processes the application in accordance How to Apply - A small business exported from the U.S.
with SBA rules for its Export Working exporter seeking a guaranteed loan must
Capital Program. apply to an SBA participating lender. Call How to Apply
your local SBA District Office for a list of The application process is the same for
international trade loan participating lenders. the SBAExpress, except the applicant must
proGram demonstrate that loan proceeds will enable
The program helps small businesses export expreSS it to enter a new export market or expand
The Export Express program is designed an existing export market. The applicant
engaged or preparing to engage in
to help SBA meet the export financing must submit to the lender a plan that
international trade as well as small
businesses adversely affected by needs of small businesses. It is a includes projected export sales for the
competition from imports. This program subprogram of SBAExpress and is therefore upcoming year as well as the dollar volume
allows for an increased maximum dollar subject to the same loan processing, of export sales for the previous year.
amount of SBA guaranty outstanding to making, closing, servicing, and liquidation
any one business (and affiliates) from $1.5 requirements as well as the same maturity communitY adjuStment and
million to $1.75 million. In order to reach
the $1.75 million SBA guaranty ceiling, the
terms, interest rates, and applicable fees as inveStment proGram
for other SBA loans except as noted below. The Community Adjustment &
borrower must have an international trade The total Export Express loan cannot Investment Program helps communities
loan as well as an SBA working capital loan exceed $250,000. SBA guarantees 85 that suffered job losses due to changing
or line of credit. The international trade percent for loans of $150,000 and under and trade patterns following the North
loan provides an SBA guarantee up to $1.5 American Free Trade Agreement. The
75 percent for loans over $150,000 to
million of a term loan used for the North American Development Bank has
$250,000. SBA allows participating lenders
acquisition, construction, renovation, partnered with the SBA and the U.S.
to make their own credit decisions. SBA
modernization, improvement or expansion Departments of Agriculture and the
of long-term fixed assets or the refinancing provides a quick processing time, less than
Treasury to make credit available to
of an existing loan used for these same 36 hours. businesses in affected communities to help
purposes. In addition a borrower may Eligible Buyers – The foreign buyer must create or retain jobs.
have a separate working capital loan (term be a creditworthy entity located in an
or line of credit) with a maximum SBA
guaranty of $1.25 million. When combined,
Sba’S non-7(a) loan proGramS
Use of Proceeds In addition to the 7(a) Loan Program SBA
the maximum SBA guaranty outstanding
• Finance standby letters of credit used for has four other non-disaster assistance
to any one business is $1.75 million. The programs which can help small businesses
SBA guaranty fee and interest rates are the either bid or performance bonds;
• Finance export development activities gain access to capital and bonding.
same as for any standard 7(a) loans.
such as export marketing and
Eligibility of Exporter
promotional activities, participation in dealer Floor plan pilot
• Applicants must meet the same eligibility
foreign trade shows, translation of
product literature for foreign markets, initiative
requirements for a 7(a) loan. and other activities designed to initiate or Under the Dealer Floor Plan Pilot
• Applicant must establish the loan will expand the applicant’s export of its Initiative, which will be available through
significantly expand or develop an export products/services from the U.S.; Sept. 30, 2010, SBA will guarantee up to
Visit us online: www.sba.gov/mo MISSOURI Small Business Resource — 25
75 percent of a floor plan line of credit these two requirements do not have to meet Central Ozark Development
between $500,000 and $2 million to eligible the job creation or retention requirement, so Pam Gilbert
dealers of titleable assets, including, but not long as the CDC portfolio average is at least 34 Roofener
limited to, automobiles, motorcycles, boats P.O. Box 3553
$50,000. Camdenton, MO 65020
(including boat trailers), recreational • Eligible project costs are limited to long-
vehicles and manufactured housing 573-346-5692 • 573-346-9686 Fax
term, fixed assets such as land and Pamfirstname.lastname@example.org
(mobile homes). The maximum maturity building (occupied by the borrower) and
on revolving lines of credit approved under substantial machinery and equipment. Citywide Development Corp.
this pilot initiative will be limited to five Working capital is not an eligible use of William Gillmor
years. proceeds. 7628 State Ave., Ste. 3/P.O. Box 12252
Proceeds must be used either for the • Most borrowers are required to make an Kansas City, KS 66112
acquisition of titleable inventory for retail injection (borrower contribution) of just 913-788-9884 • 913-788-2741 Fax
sales or to refinance existing floor plan lines 10 percent which allows the business to email@example.com
of credit with another lender. Repayment conserve valuable operating capital. A
of these lines will occur as the acquired further injection of 5 percent is needed if Midwest Small Business Finance
inventory is sold. Proceeds may not be the business is a start-up or new (less Jim Hampton
used for any other purpose, including to than 2 years old) and a further injection of 1251 N.W. Briarcliff Parkway, Ste. 25
refinance any existing same-institution 5 percent is also required if the primary Kansas City, MO 64116
collateral will be a single purpose 816-468-4989 • 816-468-7778 Fax
floor plan line of credit.
• Two-tiered project financing: a lender
certiFied development finances approximately 50 percent of the Frontier Financial Partners, Inc.
companY loan proGram project cost and receives a first lien on the
project assets (but no SBA guaranty); A
1512 W. 6th Ave., Ste. E
(504 loanS) CDC (backed by a 100% SBA-guaranteed
debenture) finances up to 40% of the
Emporia, KS 66801
620-342-7041 • 620 342-6907 Fax
The 504 Loan Program is an economic Symmonds@frontierfinancialpartners.com
project costs secured with a junior lien.
development program that supports The borrower provides the balance of the
American small business growth and helps project costs. Enterprise Development Corporation
communities through business expansion • Fixed interest rate on SBA loan. SBA Michael Crist
and job creation. This SBA program guarantees the debenture 100 percent. 910 E. Broadway, Ste. A
provides long-term, fixed-rate, subordinate Debentures are sold in pools monthly to Columbia, MO 65201
mortgage financing for acquisition and/or private investors. This low, fixed rate is 573-875-8117 • 573-443-2319 Fax
then passed on to the borrower and Mcrist@socket.net
renovation of capital assets including land,
establishes the basis for the loan rate.
buildings and equipment. Most for-profit Heartland Business Capital, Inc.
• All project-related costs can be financed,
small businesses are eligible for this including acquisition (land and building, David Long
program. The types of businesses excluded land and construction of building, 12345 W, 95th St., Ste. 200
from 7(a) loans (listed previously) are also renovations, machinery and equipment) Lenexa, KS 66215
excluded from the 504 loan program. and soft costs, such as title insurance and 913-599-1717 • 913-599-6430 Fax
Loans are provided through Certified appraisals. Some closing costs may be firstname.lastname@example.org
Development Companies. CDCs work financed.
• Collateral is typically a subordinate lien Mid-America, Inc.
with banks and other lenders to make loans Charles Heath
in first position on reasonable terms, on the assets financed; allows other assets
to be free of liens and available to secure
PSU - Business & Technology Institute
helping lenders retain growing customers Pittsburg, KS 66762
other needed financing.
and provide Community Redevelopment • Long-term real estate loans are up to 20-
620-235-4920 • 620-235-4919 Fax
Act credit. email@example.com
year term, heavy equipment 10 or 20-year
The SBA 504 loan is distinguished from term and are self-amortizing.
the SBA 7(a) loan program in these ways: MO-Kan Development, Inc.
Businesses that receive 504 loans are: Jon Ecker
The maximum debenture, or long-term • Small — net worth under $8.5 million, net 224 N. 7th St.
loan, is: profit after taxes under $3 million, or St. Joseph, MO 64501
The maximum debenture, or long-term meet other SBA size standards. 816-233-3144 • 816-233-8498 Fax
loan, is: • Organized for-profit. mailto:firstname.lastname@example.org
• $1.5 million for businesses that create a • Most types of business — retail, service,
certain number of jobs or improve the wholesale or manufacturing. RMI
economy of the locality; The SBA’s 504 certified development Mindy Murray
• $2 million for businesses that meet a companies serve their communities by 3324 Emerald Ln.
specific public policy goal, including financing business expansion needs. Their Jefferson City, MO 65109
veterans; and professional staffs works directly with 573-635-0136 • 573-635-5636 Fax
• $4 million for manufacturers. borrowers to tailor a financing package that email@example.com
Recent additions to the program allow $4 meets program guidelines and the credit
Wakarusa Valley Development, Inc.
million for each project that reduces the capacity of the borrower’s business. For
borrower’s energy consumption by at least information, visit www.sba.gov/services, 120 E. 9th
10 percent; and $4 million for each project then choose “SBA Loans” from the links in Lawrence, KS 66044
that generates renewable energy fuels, such the right-hand column. Click on “CDC/504 785-749-7600 • 785-749-7601 Fax
as biodiesel or ethanol production. Projects Program.” firstname.lastname@example.org
eligible for up to $4 million under one of
26 — Small Business Resource MISSOURI Visit us online: www.sba.gov/mo
EDC Loan Corporation Bankers Capital Corporation CFB Venture Fund II, Inc.
Tom Kenagy Raymond E. Glasnapp Greg L. Garddert
1100 Walnut, Ste 1700 3100 Gilliam Rd. 1000 Walnut, 18th Fl.
Kansas City, MO 64106 Kansas City, MO 64109 Kansas City, MO 64106
816-691-2111 • 816-691-2161 Fax 816-531-1600 • 816-531-1334 Fax 816-234-2357 • 816-234-2952 Fax
CFB Venture Fund II, L.P.
microloan proGram BOME Investors II, LLC
Shelly Whittington or Thomas Adamek
CFB Venture Fund III, L.P.
James F. O’Donnell
The Microloan Program provides small c/o Gateway Capco II, LLC 11 S. Meramec, Ste. 1430
loans ranging from under $500 to $35,000. 8000 Maryland Ave., Ste. 1190 St. Louis, MO 63105
Under this program, the SBA makes funds St. Louis, MO 63105 314-746-7427 • 314-746-8739 Fax
available to nonprofit intermediaries that, 314-721-5707 • 314-721-5135 Fax Bill.Witzofsky@capitalforbusiness.com
in turn, make the loans directly to email@example.com
Eagle Fund I, L.P.
entrepreneurs, including veterans. BOME Investors III, LLC Scott Fesler/Bush O’Donnell
Proceeds can be used for typical business Shelley Whittington 101 S. Hanley Rd., Ste. 1250
purposes such as working capital, c/o Gateway Capco II, LLC St. Louis, MO 63105
machinery and equipment, inventory and 8000 Maryland Ave., Ste. 1190 314-727-4555 • 314-727-8829 Fax
leasehold improvements. Interest rates are St. Louis, MO 63105 firstname.lastname@example.org
negotiated between the borrower and the 225-332-7721 • 225-332-7377 Fax
intermediary. email@example.com C3 Capital Partners, LP
Patrick F. Healey and Mikala January
For more information, go to
BOME Investors, Inc. 4520 Main St., Ste. 1600
www.sba.gov/services, then choose “SBA Gregory Johnson & John McCarthy Kansas City, MO 64111
Loans” from the links in the right-hand c/o Gateway Capco II, LLC 816-756-2225 • 816-756-5552 Fax
column. From there, click on “Micro 8000 Maryland Ave., Ste. 1190 phealy@C3cap.com
Loans.” St. Louis, MO 63105
RMI 314-721-5707 • 314-721-5135 Fax
3324 Emerald Ln. firstname.lastname@example.org
Jefferson City, MO 65101
Serves the state of Missouri.
Small buSineSS inveStment
There are a variety of alternatives to bank
financing for small businesses. The Small
Business Investment Company Program
fills the gap between the availability of
private capital and the needs of small
businesses. Licensed and regulated by the
SBA, SBICs are privately owned and
managed investment funds that make
capital available to qualifying U.S. small
businesses through investments or loans.
They use their own funds plus funds
obtained at favorable rates through SBA-
guaranteed leverage. SBICs are for-profit
firms whose incentive is to share in the
success of a small business. In addition to
equity and debt investments, SBICs
provide managerial, operational and
technical assistance. The SBIC Program
provides funding for a broad range of
industries and stage of investment, in areas
across the country. Some SBICs invest in a
particular field or industry while others
invest more generally. For more
information visit: http://www.sba.gov/inv.
American Century Ventures, II, LLC
4500 Main St., 9th Fl.
Kansas City, MO 64109
816-531-1600 • 816-531-1334 Fax
Visit us online: www.sba.gov/mo MISSOURI Small Business Resource — 27
Kansas Venture Capital, Inc. up to $5 million, and up to $10 million on a may issue, monitor and service bonds
John Dalton federal contract, if the contracting officer without SBA’s prior approval.
6700 Antioch Plaza, Ste. 460 certifies that the guarantee is in the best For more information on the Surety Bond
Overland Park, KS 66204
913-262-7117 • 913-262-3509 Fax interest of the government. The SBA Guarantee Program, visit SBA’s Web site at:
email@example.com reimburses sureties a predetermined www.sba.gov/osg.
percentage of losses sustained if a Federal Insurance Agency
CFB Venture Fund I, Inc. contractor breaches the terms of the 5750 W. 95th St., Ste. 105
James F. O’Donnell Overland Park, KS 66207
11 S. Meramec, Ste. 1430
The SBA has two program options
St. Louis, MO 63105
314-746-7427 • 314-746-8739 Fax available, the Prior Approval Program Surety Support Service, Inc.
Bill.Witzofsky@capitalforbusiness.com (Plan A) and the Preferred Surety Bond 7255 W. 98th Terr., Ste. 170
Program (Plan B). In the Prior Approval Overland Park, KS 66212
MidAmerica Capital Corporation 913-385-7760
Program, SBA guarantees 90 percent of a
Kevin F. Mullane surety’s paid losses and expenses on
911 Main St., Ste. 2424
Commercial Tower Bldg. bonded contracts up to $100,000, and on
Kansas City, MO 64105 bonded contracts greater than $100,000 that
816-842-0114 • 816-471-7339 Fax are awarded for socially and economically
disadvantaged and HUBZone contractors
MidStates Capital, L.P. and veterans and service-disabled veteran
owned small businesses. All other bonds
7300 W. 110th St., 7th Fl.
Overland Park, KS 66210 guaranteed in the Plan A Program receive
913-962-9007 • 913-962-0699 Fax an 80 percent guarantee. Sureties must
firstname.lastname@example.org obtain SBA’s prior approval for each bond
guarantee issued. Under the PSB Program,
RiverVest Venture Fund I, LP SBA guarantees 70 percent, but sureties
Thomas C. Melzer
7733 Forsyth Blvd., Ste. 1650
St. Louis, MO 63105
314-726-6700 • 314-727-6715 Fax
email@example.com Top Ten Lenders 10-1-08 thru 9-30-09
UMB Capital Corporation, Inc.
Mark Schmidtlein UMB Bank, N.A. 42 $9,114,500
1010 Grand Blvd./P.O. Box 419226
Kansas City, MO 64141 US Bank, N.A. 40 $6,003,100
816-860-7105 • 816-860-7143 Fax Summit Bank of Kansas City 32 $9,626,900
Commerce Bank, N.A. 22 $3,218,500
tHe SuretY bond Guarantee Rural Missouri, Inc. 14 $10,446,000
proGram Heartland Business Capital, Inc. 14 $7,802,000
The Surety Bond Guarantee Program is a M&I Marshall & Ilsley Bank 14 $1,586,500
public-private partnership between the Mazuma CU 13 $2,087,000
federal government and surety companies
that provides small businesses with the
Metcalf Bank 12 $1,078,200
bonding assistance necessary for them to Wells Fargo, N.A. 11 $6,861,700
compete for government and private
contracting opportunities. The guarantee
provides the necessary incentive for
Springfield Branch Office 10-1-08 thru 9-30-09
sureties to bond small businesses that Liberty Bank 139 $33,567,580
would otherwise be unable to obtain
bonding. The program is aimed at small
RMI 28 $14,440,000
businesses that lack the combination of Southwest Missouri Bank 26 $1,975,800
working capital and performance track The Bank of Missouri 14 $3,832,000
record necessary to secure bonding on a Commerce Bank, NA 14 $1,344,300
reasonable basis through regular
commercial channels. U.S. Bank, NA 14 $270,600
Through this program, the SBA PNC Bank, NA 11 $4,152,300
guarantees bid, payment, performance and Hometown Bank, NA 9 $738,500
necessary ancillary bonds issued by surety
companies for individual contracts of up to
Bank of Crocker 8 $2,439,000
$2 million. Under the American Recovery Arvest Bank 6 $1,711,900
and Reinvestment Act, SBA can guarantee
28 — Small Business Resource MISSOURI Visit us online: www.sba.gov/mo
Visit us online: www.sba.gov/mo MISSOURI Small Business Resource — 29
opportunitieS How to Apply for Government Contracts
The federal government is
the largest purchaser of
goods and services in the
world. However, small businesses
face challenges when trying to win
federal contracts. The SBA can help
small businesses work through these
challenges. Working closely with
federal agencies and the nation’s
leading large contractors, the SBA
works to ensure that small
businesses obtain a fair share of
government contracts and sub-
contracts. The SBA has a number of
programs to help small firms do
business with the federal
For more information, visit:
The SBA helps to ensure small They also provide guidance to assist small perform on the contract. If the business
businesses get fair opportunities to share businesses in identifying subcontracting demonstrates the ability to perform, the
federal government prime contracts. SBA SBA issues a certificate of competency to
opportunities and marketing their products
procurement center representatives work the contracting officer, requiring award of
and services to these large contractors.
to expand contracting opportunities for that contract to the small business.
CMRs also work with agencies to ensure
small businesses. PCRs review contracting
strategies and actions, to identify contracts subcontracting with small and small,
for which small businesses can compete. disadvantaged businesses, women-owned Small buSineSS
Visit the SBA’s Office of Government
Contracting home page at:
small businesses, HUBZone firms and
small businesses owned by service- Size StandardS
disabled veterans through inclusion of The Small Business Act states that a
www.sba.gov/aboutsba/sbaprograms/gcbd/ small business concern is “one that is
GC_PCRD1.html for a listing of PCRs and subcontracting evaluation factors and sub-
factors. independently owned and operated and
buying installations nationwide.
For a list of CMRs, click on: which is not dominant in its field of
operation.” The law also states that in
tHe SubcontractinG www.sba.gov/aboutsba/sbaprograms/gcbd/
determining what constitutes a small
aSSiStance proGram business, the definition will vary from
industry to industry to reflect industry
The Subcontracting Assistance Program tHe certiFicate oF competencY differences accurately. The SBA’s Small
promotes maximum use of small
businesses by the nation’s large prime proGram Business Size Regulations (13 CFR Part 121)
implement the Small Business Act’s
contractors. The SBA’s commercial market The Certificate of Competency program mandate to the SBA.
representatives work with large businesses allows a small business to appeal a The SBA has also established a table of
to identify and expand subcontracting contracting officer's determination that it is size standards, matched to North American
opportunities for small businesses. CMRs unable to fulfill the requirements of a Industry Classification System industries,
conduct compliance reviews to ensure that specific government contract on which it is used to determine eligibility for SBA
large businesses comply with small the apparent successful offeror. The SBA programs and small business preferences
will conduct a detailed review of the firm’s for federal government contracts.
business subcontracting requirements.
technical and financial capabilities to
30 — Small Business Resource MISSOURI Visit us online: www.sba.gov/mo
A more in-depth listing of standards can • For a product or class of products after location, quality certification, bonding
be found at www.sba.gov/contracting determining that no small business is level, business type, ownership, SBA
opportunities/officials/size/index.html. available to participate in the federal certification, and by women, minority,
procurement market. veteran and service-disabled veteran
Size Determination These two types of waivers of the rule ownership. The DSBS serves as a
The Size Determination Program, are regularly referred to as “individual marketing tool for small businesses
administered by SBA’s six government waivers” or “solicitation-specific” and because the business profiles in the DSBS
contracting area offices, ensures that only “class waivers.” include information from SBA’s files and
small firms receive contracts and other For the purpose of waivers, a class of other available databases plus additional
benefits reserved exclusively for small products is defined based on the Office of business and marketing information on
businesses. When a firm’s claim that it is Management and Budget’s North individual firms.
small is challenged, the SBA determines if American Industry Classification (NAICS) To search the DSBS for small businesses,
the firm, including all of its affiliates, meets Manual and, presently, on the General click on: http://web.sba.gov/pro-net/search/
established SBA size standards. Size Service Administration’s Product and dsp_dsbs.cfm or select the “Dynamic Small
determinations may also be made when Service Code Directory. Within each code Business Search” at the CCR Web site at:
requested in connection with other federal are subdivisions of products that can be http://www.ccr.gov.
small business programs. considered for waiver. A request for a Registration in the DSBS is through the
Additional information is available at the waiver of class of products should refer to a CCR. For more information on CCR, or to
above “Size Standards” site. specific subdivision, or statement of register, click the CCR Web site. Before
product, within a code in one of these registering in CCR, go to the top of the Web
Missouri Procurement Assistance manuals. page and download the handbook which
Any individual or organization contains data for a successful registration.
Centers (government agency, business, association,
The Procurement Assistance Centers
help small businesses interested in
etc.) may request a waiver for a class of
products. The request should be in writing Hubzone proGram
government contracting opportunities. addressed to the Associate Administrator The Historically Underutilized Business
University of Missouri for Government Contracting and should Zone Program stimulates economic
410 S. 6th St. development and creates jobs in urban and
200 Engineering N. specifically state the class, or classes, of
products for which the waiver is sought. rural communities by providing federal
Columbia, MO 65211
More information on the rule is available contracting assistance to small businesses.
www.missouribusiness.net/ptac at: www.sba.gov/aboutsba/sbaprograms/ The HUBZone program establishes
gc/programs/gc_waivers_nonmanufacturer. preferences for award of federal contracts
University of Missouri - Kansas City html. to small businesses located in historically
4747 Troost Ave., Rm. 105 underutilized business zones.
Kansas City, MO 64111
816-235-2891 Small buSineSS vendor In general, small businesses may obtain
HUBZone certification by employing staff
www.missouribusiness.net/ptac/western databaSe who live in a HUBZone and maintaining a
The SBA works with the integrated “principal office” in one of these specially
Missouri State University acquisition community to provide a designated areas.
901 S. National SBA is responsible for:
Springfield, MO 65897 database of vendors, including small
businesses. The Central Contractor • Determining whether or not individual
417-836-5680 concerns are qualified HUBZone small
Registration System is the primary gateway
vendor and grantee database for the federal business concerns, and therefore eligible
Missouri Southern State University to receive HUBZone contracts;
Robert W. Plaster Free Enterprise Center government. CCR collects, stores and
• Maintaining a list of qualified HUBZone
3950 Newman Rd. disseminates data to support agency
small business concerns for use by
Joplin, MO 64801 acquisition and grants missions. Both
acquisition agencies in awarding
417-625-9313 current and potential federal government contracts under the program; and
vendors and grantees are required to • Adjudicating protests and appeals of
Nonmanufacturer Waiver Program register in CCR to receive federal contracts eligibility to receive HUBZone contracts..
The Small Business Act also contains or grants. Vendors are required to complete To qualify for the program, a business
provisions that allow the SBA a one-time registration to provide basic
must meet the following criteria:
Administrator to waive this requirement information relevant to procurement, grant
• It must qualify as a small business under
when there are no small business and financial transactions. SBA size standards, corresponding to its
manufacturers or processors available to Vendors must update or renew their primary industry classification;
supply the product to the federal registration at least once a year to maintain • Its principal office must be located within
government. The Administrator has an active status. The SBA provides the CCR a HUBZone, which includes lands on
delegated the authority to make decisions with authoritative source information federally recognized Indian reservations
on waivers of the Nonmanufacturer Rule to regarding certifications under 8(a) Business and covered by the phrase “Indian
the Associate Administrator for Development and HUBZone programs and Country”;
Government Contracting in the following provides the small business size status • It must be owned (at least 51 percent) by
cases: against each North American Industry one or more U.S. citizens, Community
• After reviewing a determination by a Classification code listed in a registrant’s Development Corporation, an
contracting officer that no small business profile. agricultural cooperative, an Indian tribe;
manufacturer or processor can SBA maintains the Dynamic Small and
reasonably be expected to offer a product • At least 35 percent of its employees must
meeting the specifications (including Business Search function of the CCR.
Businesses profiled on the DSBS can be reside in a HUBZone.
period of performance) required of an
offeror or by the solicitation; or searched by NAICS codes, keywords,
Visit us online: www.sba.gov/mo MISSOURI Small Business Resource — 31
Existing businesses that choose to move Americans. An individual who is not a controlled by one or more individuals who
to qualified areas are eligible. To fulfill the member of one of the groups presumed to are socially and economically
requirement that 35 percent of a HUBZone be socially disadvantaged must establish disadvantaged. Congress has directed that
firm’s employees reside in a HUBZone, individual social disadvantage by a individuals who are members of certain
employees must maintain a primary preponderance of the evidence. Anyone ethnic groups are presumed to be
residence in a HUBZone for at least 180 may apply for 8(a) Program certification. disadvantaged. Other persons, including
days or be a currently registered voter in For additional information regarding women and persons of any race, can also
that area. evidence of social disadvantage, please qualify by establishing their disadvantaged
For additional information regarding visit: http://www.sba.gov/aboutsba/sba status.
the HUBZone Program, please visit: programs/8abd/index.html. Firms self-certify as SDB for federal
http://www.sba.gov/hubzone. prime contracts and federal subcontracts
Economic disadvantage: without submitting any application to SBA
aSSiStance For Small & Economically disadvantaged individ-
uals are socially disadvantaged individuals
for SDB certification.
To self-certify as small disadvantaged
diSadvantaGed buSineSSeS whose ability to compete in the free- businesses, firms should:
enterprise system has been impaired due to
8(a) business development diminished capital and credit opportunities
1) Update their Central Contractor
Registration (CCR) profile, ensuring they
program as compared to others in the same or select they are a self-certified Small
Disdavantaged Business; and
The SBA’s Section 8(a) Business similar line of business who are not socially
2) Update their company's Online
Development Program provides various disadvantaged. Representation and Certification
forms of assistance (management and Application - specifically, the Federal
technical assistance, financial assistance, Net worth: Acquisition Regulation clause at 52.219-
government contracting assistance and For initial 8(a) Program certification, the 1(b)(2), entitled “Small disadvantaged
net worth of an individual claiming business concern,” and check the box
advocacy support) to foster the growth and indicating they are a self-certified SDB.
development of businesses owned and disadvantage, must be less than $250,000.
For continued 8(a) Program eligibility after Other than its list of certified 8(a) firms,
controlled by one or more socially and SBA will no longer maintain a list of
economically disadvantaged individuals. admission, net worth must be less than
$750,000. In determining such net worth, certified SDB firms. The 8(a) Business
SBA assists these businesses, (during a
SBA will exclude the ownership interest in Development Program is not affected by
nine-year tenure in the 8(a) Business
the applicant business and the equity in the this rule. Firms may continue to apply for
Development Program), to gain access to
the resources necessary to develop their primary residence. 8(a) Certification.
businesses and improve their ability to
compete in the mainstream of the
Day-to-Day Management: Welfare to Work Initiative
• Management and daily business The SBA is dedicated to helping
American economy. operations must be controlled by the
Business development assistance entrepreneurs open new businesses,
disadvantaged individual(s) upon whom
includes one-to-one counseling, training eligibility is based. expand existing enterprises and sustain
workshops, and other management and • The individual(s) must have success in their operations.
technical guidance required to expand into management or technical expertise. Now, in this era of low unemployment,
the federal government contracting arena. For additional information on the 8(a) the SBA is helping small businesses gain
The SBA enters into contracts with other Business Development Program, visit: access to a new pool of potential workers as
federal agencies and subcontracts the http://www.sba.gov/aboutsba/sbaprograms/ well as helping former welfare recipients
performance of such contracts to eligible 8abd/index.html. become entrepreneurs.
8(a) program participants. Small business represents the “work”
Certification of Minority and side of the welfare to work equation. Small
Eligibility Criteria: firms provide the largest potential source of
Women-Owned Businesses jobs for individuals leaving public
To participate in the 8(a) program, a Companies seeking written certification
must be at least 51 percent owned and assistance. By hiring former welfare
business must be: recipients, small business owners can tap
• a small business operated by a woman or minority
• owned by one or more U.S. citizens entrepreneur: into significant wage subsidies and tax
• at least 51 percent unconditionally owned Kansas Department of Commerce and breaks.
and controlled by one or more an Kansas Department of Transportation How will small businesses benefit from
individual(s) who qualify as socially and Office of Minority and participating? Businesses will be able to
economically disadvantaged Women Business Development hire work ready individuals through
• established for two full years before
applying (or qualifying for a waiver of Capitol Bldg., Rm. 212 service providers and job training
the two-year rule) Topeka, KS 66612-1590 programs that have tested, screened and
785-296-3232 trained them for employment. Upon hiring
Social disadvantage: State of Missouri Office a former welfare recipient, businesses will
Socially disadvantaged is defined as of Administration receive benefits. Under the Welfare to Work
individuals who have been subjected to Division of Purchasing Tax Credit, employers can complete a few
racial or ethnic prejudice or cultural bias 301 W. High St. simple forms and receive credits. A number
because of their identity as a member of a Jefferson City, MO 65102 of participating states offer additional tax
group without regard to their individual 573-751-8130 or 877-259-2963 incentives.
capabilities. The following individuals are They may also offer wage subsidies of
presumed to be socially disadvantaged: Small Disadvantaged Business up to 50 percent of a former welfare
Black Americans, Native Americans, Certifications recipients salary to employers providing
Hispanic Americans, Asian Pacific To qualify as a small disadvantaged the necessary on-the-job training. For more
Americans and Subcontinent Asian business, a firm must be owned and information contact:
32 — Small Business Resource MISSOURI Visit us online: www.sba.gov/mo
Kansas City District Office
1000 Walnut St., Ste. 500
Kansas City, MO 64106 • Accounting veteran-oWned Small
816-426-4902 • 816-426-4939 Fax •
Marketing and presentation analysis
Applying Online For 8(a) Program • Advertising In May 2004, the Small Business Act
• Loan packaging established procurement vehicles for small
Certification • Proposal bid preparation businesses owned and controlled by
Prior to applying for the 8(a) Program, • Feasibility studies service-disabled veterans to assist agencies
each firm is urged to take an on-line • Industry specific technical assistance in achieving the 3 percent governmentwide
training and self-evaluation course. To get • The identification and development of goal for procurement from service-
to the course, click on new business opportunities disabled, veteran-owned small businesses.
http://training.sba.gov:8000/assessment. More information is at: Contracting officers may award a sole-
The first part explains 8(a) Program in source or set-aside contract to a small
detail, ending in an eligibility self- business owned by a service-disabled
assessment test. 8abd/grantinfo/index.html.
The Mentor-Protégé Program for
Through the SBA’s Mentor-Protégé
Program, 8(a) Program participants can
receive in-depth business advice to assist
them in becoming more competitive in
obtaining federal government contracts.
The SBA’s Mentor-Protégé Program
encourages private-sector relationships and
broadens efforts to address the needs of
clients in the 8(a) Program.
If you are an 8(a) participant, mentors
can provide you with technical and
management assistance, financial
assistance in the form of equity investments
or loans, subcontract support, and
assistance in performing prime contracts
through joint-venture arrangements with
For more information, visit:
manaGement and tecHnical
SBA’s Section 7(j) Management and
Technical Assistance Program authorizes
the SBA to enter into grants, cooperative
agreements and contracts with public or
private organizations to pay all or part of
the cost of technical or management
assistance for individuals or concerns
eligible for assistance under sections: 7(a)
(11), 7(j) (10), or 8(a) of the Small Business
Act. Specifically, the following are eligible
to receive management and technical
assistance including businesses which
qualify as small under 13 CFR part 121
concerns located in urban or rural areas
with high proportions of unemployed or
low-income individuals, or which are
owned by such low-income individuals;
and businesses eligible to receive 8(a)
The types of assistance available to
eligible individuals through the
Management and Technical Assistance
Program include counseling and training in
the areas of:
Visit us online: www.sba.gov/mo MISSOURI Small Business Resource — 33
• The requirement is determined to be available at: www.sba.gov/aboutsba/sba efforts. The technologies and products are
excluded from fulfillment through award programs/gc/programs/gc_service_disabled.html. transferred from the laboratory to the
to Federal prison industries, Javits marketplace. The small business profits
Wagner-O’Day, Orders under Indefinite
Delivery Contracts, Orders against Small buSineSS innovation from the commercialization, which, in turn,
stimulates the U.S. economy.
Federal Supply Schedules, requirements
currently being performed by 8(a) reSearcH proGram
participants, and Requirements for The SBIR Program encourages small STTR Requirements:
commissary or exchange resale items. businesses to explore their technological Small businesses must meet the
• The requirement is not currently being potential by reserving a specific percentage following eligibility criteria to participate in
performed by an 8(a) participant, and the STTR Program.
unless SBA has consented to release of the of federal research and development funds
for small businesses. The program serves • Be 51 percent owned and controlled by
requirement from the Section 8(a) one or more individuals who are U.S.
Program. to fund the critical startup and citizens or permanent resident aliens in
• SBA has not accepted the requirement for development stages for a technology and the U.S.
performance under the 8(a) authority, encourages commercialization of the • Be organized for profit.
unless SBA has consented to release of the
requirement from the Section 8(a)
technology, product or service. In turn, this • Principal researchers need not be
stimulates the U.S. economy. employed by small business.
Program. • Small business must conduct at least 40
• There is a reasonable expectation that at SBIR Requirements: percent of the work.
least two responsible SDVO businesses Small businesses must meet the • Company size cannot exceed 500
will submit offers. employees. (No size limit for nonprofit
• The award can be made at a fair market following eligibility criteria to participate in
the SBIR program. research institution).
• Be 51 percent owned and controlled by The nonprofit research institution partner
one or more individuals who are U.S. must also meet certain eligibility criteria:
SDVO Sole Source Contracts citizens or permanent resident aliens in • Be located in the United States and be one
A contracting officer may award a sole the U.S. or be a for-profit business of the following:
source contract to a SDVO small business if concern that is at least 51 percent owned • Nonprofit college or university.
the officer determines that none of the set- and controlled by another for-profit • Domestic nonprofit research
aside exemptions or provisions apply and business concern that is at least 51 percent organization.
the anticipated award price of the contract, owned and controlled by one or more • Federally funded R&D center.
individuals who are citizens of, or • The research institution must conduct at
including options, will not exceed: least 30 percent of the work.
• $5.5 million for manufacturing permanent resident aliens in, the U.S.
requirements • Be organized for profit.
• $3.5 million for all other requirements • Principal researcher must be employed Participating Agencies:
• The SDVO small business is a responsible by small business. Each year the following five Federal
contractor able to perform the contract • Company size cannot exceed 500 departments and agencies are required by
• The award can be made at a fair and employees. STTR to reserve a portion of their R&D
reasonable price For more information on the SBIR funds for award to small
Program visit: http://www.sba.gov/aboutsba/ business/nonprofit research institution
SDVO Simplified Acquisition sbaprograms/sbir/index.html. partnerships: Department of Defense;
Contracts Department of Energy; Department of
If a requirement is at or below the Participating Agencies: Health and Human Services; National
simplified acquisition threshold, a Each year, the following eleven federal Aeronautics and Space Administration;
contracting officer may set-aside the departments and agencies are required to and National Science Foundation.
requirement for consideration among reserve a portion of their R&D funds for
SDVO small businesses using simplified
acquisition procedures, or may award a
award to small business: Departments of
Agriculture; Commerce; Defense; Educa- tecH-net
sole source contract to a SDVO small tion; Energy; Health and Human Services; TECH-Net is an Internet-based database
business. More information is available at: Homeland Security; Transportation; En- of information containing Small Business
www.sba.gov/gc/indexprograms-vets.html. vironmental Protection Agency; National Innovation Research awards and Small
Veterans and service-disabled veterans Aeronautics and Space Administration; Business Technology Transfer awards.
may participate in all SBA procurement and National Science Foundation. It is a search engine and electronic
programs. To determine your eligibility, gateway of technology information and
resources for and about small high-tech
contact your local veterans business
development officer in your nearest SBA Small buSineSS tecHnoloGY businesses. It is a tool for researchers,
district office, visit the various program tranSFer proGram scientists, state, federal and local
government officials, a marketing tool for
Web sites or contact the SBA’s Office of The STTR program reserves a specific
Veterans Business Development at: small firms and a potential “link” to
percentage of federal R&D funding for investment opportunities for investors and
www.sba.gov/vets. award to small business and nonprofit other sources of capital.
research institution partners. Small TECH-Net is a free service for those
Service Disabled, Veteran-Owned business has long been where innovation seeking small business partners, small
Small Business Protest and innovators thrive. But the risk and business contractors and subcontractors,
The SDVO Protest program is expense of conducting serious R&D efforts leading edge technology research, research
administered by SBA to ensure that only can be beyond the means of many small partners, (e.g. small businesses,
businesses owned by service disabled businesses. Conversely, nonprofit research universities, federal labs and non-profit
veterans receive contracts reserved laboratories are instrumental in developing organizations), manufacturing centers and
exclusively for them. When a business’s high-tech innovations. But frequently, investment opportunities.
SDVO self-certification on a contract is innovation is confined to the theoretical, TECH-Net is available at:
challenged, the SBA determines if the not the practical. STTR combines the http://web.sba.gov/technet/docrootpages/
business meets the status, ownership and strengths of both entities by introducing index.cfm.
control requirements. More information is entrepreneurial skills to high-tech research
34 — Small Business Resource MISSOURI Visit us online: www.sba.gov/mo
DISASTER RECOVERY &
Knowing the Types of Assistance Available for Recovery
More information on all of SBA’s
disaster assistance programs is available at:
istance/index.html. Information for
military reservists called to active duty is at:
For small businesses, surviving a
disaster doesn’t begin with clearing the
debris and returning to work.
he disaster program is SBA’s resume. The law restricts economic injury Surviving begins long before the disaster
largest direct loan program, and
the only SBA program for
entities other than small
businesses. SBA is responsible
for providing affordable, timely and
financial assistance to
homeowners, renters, businesses of all sizes
disaster loans to small businesses, small
agricultural cooperatives and private
nonprofit organizations of all sizes. The
loan limit for economic injury, as a direct
result of the disaster event, is $2 million.
These working capital loans are intended to
be made to entities without credit
strikes, or before active-duty orders are
received – with proper planning. Your
planning should include insurance
coverage, emergency power, protection of
company records, fire safety, medical
emergencies, taking care of your employees
elsewhere, as determined by SBA, to help and continuity planning – how your
and private, non-profit organizations
pay ordinary and necessary operating business will continue during and after the
following declared disasters. By law,
expenses that would have been payable emergency or disaster.
governmental units and agricultural
enterprises are ineligible. barring the disaster event. The limit for Starting is as easy as clicking on the
The SBA is authorized by the Small physical and EIDL loans combined is $2 SBA’s Disaster Preparedness Web site at:
Business Act to make two types of disaster million. http://www.sba.gov/services/disasterassistan
loans: Military Reservists Economic Injury ce/disasterpreparedness/index.html. The site
Disaster Loans, a type of economic injury includes a wealth of information on the
Physical Disaster Loans loan, are available for up to $2 million to SBA’s disaster recovery programs for
Physical Disaster Loans are the primary assist eligible small businesses meet their homeowners and renters, and businesses of
ordinary and necessary operating expenses all sizes. There are articles on emergency
source of funding for permanent rebuilding
that they could have met, but are unable to planning for disasters, descriptions of
and replacement of uninsured or
meet, because an essential employee was SBA’s programs, and links to government
underinsured disaster damages to
“called up” to active duty in his/her role as
privately-owned real and/or personal and industry Web sites with great planning
a military reservist. These loans are
property. SBA’s physical disaster loans are intended to provide only the amount of information.
available to homeowners, renters, working capital needed by a small business There is also a link to www.ready.gov, the
businesses of all sizes and private nonprofit to pay its necessary obligations as they Department of Homeland Security’s Web
organizations of all sizes. A homeowner mature until operations return to normal site for home and business disaster
may apply for a loan of up to $200,000 to after the essential employee is released planning.
repair or replace the primary residence to from active military duty. Small- to medium-sized businesses are
its pre-disaster condition. Homeowners or For all disaster loans, SBA can only vulnerable in an emergency. A plan can
renters may apply for a loan up to $40,000 approve loans to applicants having a credit help protect your company and enhance its
to help repair or replace personal property, history acceptable to SBA and who also potential to recover after an emergency.
such as clothing, furniture or automobiles, show the ability to repay the loans. The The ready.gov site contains
lost in the disaster. Businesses and private, terms of each loan are established in downloadable publications detailing the
nonprofit organizations of any size may accordance with each borrower’s ability to
apply for a loan up to $2 million (actual planning you’ll need to stay in business
repay. The law gives SBA several powerful after a disaster strikes. One publication, the
loan amounts are based on the amount of tools to make disaster loans affordable:
uncompensated damage) to repair or Ready Business Mentoring Guide – User
low-interest rates (around 4 percent), long-
replace real property, machinery, terms (up to 30 years), and refinancing of Edition, contains worksheets, checklists,
equipment, fixtures, inventory and prior liens (in some cases). As required by testimonials and a sample emergency plan
leasehold improvements. law, the interest rate for each loan is based to use for study. You can order the
on SBA’s determination of whether each publication or download it free.
Economic Injury Disaster Loans applicant does or does not have credit Planning for a disaster is the best way of
Economic injury disaster loans provide available elsewhere (the ability to borrow limiting its effects.
the necessary working capital after a or use their own resources to overcome the
declared disaster until normal operations disaster).
Visit us online: www.sba.gov/mo MISSOURI Small Business Resource — 35
WatcHinG out For You The SBA is Your Voice in Washington
oFFice oF advocacY nonprofit organizations), and consider
regulatory alternatives that minimize the
from small business owners, nonprofit
organizations and small government
The SBA’s Office of Advocacy, the “small
economic burden on small entities. entities. Comments are forwarded to
business watchdog” of the government,
Advocacy’s mission is enhanced by a federal agencies for review, and in some
examines the role and status of small
team of regional advocates, located in the cases fines may be lowered or eliminated
business in the economy and
SBA’s 10 regions. They are Advocacy’s and decisions changed in favor of the small
independently represents the views of
direct link to small business owners, state business owners. Each year the National
small business to federal agencies,
and local government entities, and Ombudsman files a report with the U.S.
Congress, the President and federal
organizations that support the interests of Congress on the responsiveness of federal
appellate courts as friends of the court.
small entities. The regional advocates help agencies regarding their actions of
Advocacy compiles and interprets statistics
identify regulatory concerns of small regulatory and compliance enforcement on
on small business and is the primary entity
business by monitoring the impact of small businesses.
within the federal government to
federal and state policies at the grassroots To request help, send the National
disseminate small business data.
level. Ombudsman a complete Federal Agency
Headed by the Chief Counsel for
Learn more about the Office of Advocacy Comment Form. You may do this by fax at
Advocacy, the office also funds outside
at: www.sba.gov/advo. 202-481-5719; online at the Ombudsman’s
research of small business issues and
Web page: http://www.sba.gov/ombudsman;
produces numerous publications to inform
policy makers about the important role of oFFice oF tHe national or by mail at 409 Third Street S.W., Mail
small business in the economy and the ombudSman Code 2120, Washington, DC 20416.
The Ombudsman also coordinates 10
impact of government policies on small If excessive fines, penalties or unfair Regional Regulatory Fairness Boards
business. In addition, the office monitors regulatory enforcement by federal agencies which meet regularly to receive comments
federal agency compliance with the are problems for your small business, you about federal regulations affecting small
Regulatory Flexibility Act – the law that have a voice in Washington, D.C., through businesses.
requires agencies to analyze the impact of the SBA’s Office of the National Learn more about the National
their proposed regulations on small entities Ombudsman. Ombudsman from the Web site above or
(including small businesses, small The Ombudsman receives comments call 888-REG-FAIR.
governmental jurisdictions and small regarding federal regulatory enforcement
36 — Small Business Resource MISSOURI Visit us online: www.sba.gov/mo
otHer SourceS oF GREENE COUNTY EXTENSION CENTER
833 N. Boonville Ave.
1118 Oak St.
SMALL & HOME BUSINESS CONNECTION
P.O. Box 7604
aSSiStance Springfield, MO 65802
417-862-9284 • 417-862-1809 Fax
Kansas City, MO 64106
Shawnee Mission, KS 66207
firstname.lastname@example.org Networking organization for home-based
Chambers of Commerce CAMDEN COUNTY EXTENSION COUNTY KC BizCare is a free business resource, business owners in the Kansas City area.
Chambers of Commerce serve as a central Jacqueline Rasmussen advocacy and information center for new Fosters professional growth through mutual
location where the local small business 34 Roofener St. and existing businnesses operating within support, networking and education. Five
community may obtain information, Camdenton, MO 65020 the City of Kansas City, MO. The center chapters meet monthly. Call for information
publications and contact information. 573-346-2644 or 573-346-2694 focuses on helping customers understand or for a copy of the HBC newsletter.
email@example.com and comply with city regulations.
KANSAS CoC AND INDUSTRY State Purchasing Agents INTERNATIONAL TRADE DEVELOPMENT
835 S.W. Topeka Blvd. CITY OF SPRINGFIELD PLANNING DIVISION
Topeka, KS 66612 STATE OF KANSAS DIVISION AND DEVELOPMENT DIVISION Kansas Department of Commerce and
785-357-4732 OF PURCHASES 840 Boonville Housing
firstname.lastname@example.org 900 S.W. Jackson Springfield, MO 65802 700 S.W. Harrison, Ste. 1300
Topeka, KS 66612 417-864-1031 Topeka, KS 66603
MISSOURI STATE CoC 785-296-2376 Offers business development assistance 785-296-4027
428 E. Capitol Central purchasing office for all Kansas including the Small Business Loan Program email@example.com
Jefferson City, MO 65101 agencies. A file of all businesses wanting to and administers the Enterprise Zone Provides assistance to Kansas companies
573-634-3511 do business with the State is maintained program which offers income and property wishing to begin or expand international
according to the products and services each tax benefits to businesses starting or marketing efforts.
MID-AMERICA TRADE ADJUSTMENT bidder wishes to sell. relocating in specified areas of Springfield.
ASSISTANCE CENTER (TAAC) JOHNSON COUNTY BUSINESS TECH
664 S.E. Bayberry Ln., Ste. 101 STATE OF MISSOURI DIVISION COMMUNITY DEVELOPMENT CENTER
Lee’s Summit, MO 64063 OF PURCHASING CORPORATION OF KANSAS CITY 9875 Widmer
816-246-1555 or Office 0f Administration 2420 E. Linwood Blvd., Ste. 110 Lenexa, KS 66215
800-551-TAAC (in MO, KN & AK) Truman Bldg., Rm. 580 Kansas City, MO 64109 913-438-2282
816-246-9860 Fax Jefferson City, MO 95102 816-924-5800 The Tech Center provides consulting
TAAC is a nonprofit center funded by the 573-751-5340 Microloan assistance (up to $25,000) to services, administrative support, and
U.S. Dept. of Commerce that assists small to Coordinates all state purchasing. To bid on small businesses located in Cass, Clay, facilities to start-up and growing
mid-sized manufacturing firms in Missouri, state contracts, small businesses must have Jackson, Platte and Ray counties in companies that are capable of stimulating
Kansas and Arkansas who have been a vendor number. Call or write to request Missouri. The organization assists business activity and employment in
impacted by increased import competition. an application for vendor number. entrepreneurs with the development of Johnson County, KS.
Other Resources business and financial plans and represents
SPRINGFIELD AREA CoC them to potential lenders. MISSOURI RURAL OPPORTUNITIES
202 S. John Q. Hammons Pkwy. BUSINESS ASSISTANCE CENTER OF COUNCIL (MDROC)
Springfield, MO 65801 KANSAS CITY, MO ENTERPRISE CENTER 30 W. High, Rm. 770
417-862-5567 414 E. 14th St. 1714 N. Prospect Dr./P.O. Box 276 Jefferson City, MO 65102
www.springfieldchamber.com Kansas City, MO 64106 Macon, MO 63552 573-751-1238
UNIVERSITY OF MISSOURI EXTENSION Business development assistance for new Provides a link between small businesses KANSAS TECHNOLOGY ENTERPRISE
BUSINESS AND INDUSTRY SPECIALISTS and expanding small businesses in Kansas and potential funding and business CORPORATION
Clay County Extension Center City. development resources. Primarily serves 214 W. 6th St., 1st Fl.
1901 N.E. 48th St. north central Missouri. Topeka, KS 66603
Kansas City, MO 64118 KCSOURCELINK 785-296-5272
816-792-7760 • 816-792-7787 Fax 4747 Troost Ave. ENTREPRENEUR DEVELOPMENT CENTER KTEC stimulates innovation and
Kansas City, MO 64110 Donnelly College commercialization of new products through
TANEY COUNTY EXTENSION CENTER 816-235-6500 Hotline 608 18th St. a series of research, development and
122 Felkins Ave./P.O. Box 598 www.kcsourcelink.com Kansas City, KS 66102 financing programs.
Forsyth, MO 65653 KCSourceLink connects a network of over 913-621-8777
417-546-4431 • 417-546-4457 Fax 125 nonprofit resource organizations in the Program provides training and hands-on KAUFFMAN CENTER FOR
Kansas City region that offer business- learning to assist small business owners. ENTREPRENEURIAL LEADERSHIP
BUCHANAN COUNTY EXTENSION CENTER building services for small business success. Low-to-moderate income individuals may 4900 Oak St.
Aline Laing KCSourceLink makes it easy for aspiring, participate at no cost. Offers a number of Kansas City, MO 64112
4125 Mitchell Ave./P.O. Box 7077 emerging and existing small business programs and services. 816-932-1046
St. Joseph, MO 64507 owners to find the right resource at the Offers a number of education, training and
816-279-1691 • 816-279-3982 Fax right time. Call the hotline number and FIRST STEP FUND research programs for entrepreneurs
firstname.lastname@example.org KCSourceLink will connect you to the 4747 Troost nationwide. Sponsors the FastTrac training
organization that can best support you in Kansas City, MO 64110 program for both beginning and growing
PETTIS COUNTY EXTENSION CENTER meeting your business challenges. 816-235-6116 small businesses in a number of locations.
1012A Thompson Blvd. KCSourceLink provides these services to Offers business and entrepreneurial training
Sedalia, MO 65301 small business at no cost. and ongoing support to low-to-moderate MID-AMERICA MANUFACTURING
660-827-0591 • 660-827-4888 Fax income individuals in the Kansas City metro TECHNOLOGY CENTER - KANSAS
area. Program also offers a microloan 10561 Backley, Ste. 602
HOWELL COUNTY EXTENSION CENTER program, networking and mentoring for Overland Park, KS 66212
Willis Mushrush participants. 913-649-4333
217 S. Aid Ave. Provides a range of services to
West Plains, MO 65775 manufacturing firms, including factory
417-256-2391 • 417-256-8569 Fax automation, cost control, marketing, plant
email@example.com layout and business planning.
Visit us online: www.sba.gov/mo MISSOURI Small Business Resource — 37
MID-AMERICA MANUFACTURING MISSOURI FIRST LINKED DEPOSIT U.S. DEPARTMENT OF COMMERCE KANSAS WOMEN’S BUSINESS CENTER
TECHNOLOGY CENTER - (MAMTC) PROGRAM U.S. COMMERCIAL SERVICE- The Enterprise Center of Johnson County
MISSOURI State Treasurer’s Office KANSAS CITY 8527 Bluejacket
Lakeside Plaza P.O. Box 210 911 Main St., Ste. 2509 Overland Park, KS 66214
1575 N. Universal Ave., Ste. 130 Jefferson City, MO 65102 Kansas City, MO 64105 913-492-5922
Kansas City, MO 64120-2143 800-662-8257 816-421-1876 Serving the state of Kansas.
816-482-1176 The State Treasurer provides low-interest, www.export.gov www.KansasWBC.com
linked time deposits of state funds to The U.S. Commercial Service in Kansas City
MINORITY BUSINESS DEVELOPMENT
Missouri financial institutions to make provides assistance to companies of all Small Business Awards
loans to Missouri small businesses that sizes seeking to begin exporting to expand
1601 E. 18th St., Ste. 230 create or retain jobs. Small business into new international markets, or to
Nominate Your Favorite
Kansas City, MO 64108 deposits up to $100,000 and can be increase their presence in existing markets. Small Business
816-274-2301 renewed for up to five years. Can be used Services include export counseling, market The SBA accepts nominations for its annual
Provides management and technical for a variety of operating expenses. research, identifying trade partners, and Small Business Awards to be presented
assistance. Among the many programs is trade education programming. during Small Business Week. The awards are
the Business Incubator which provides MISSOURI STATE CENSUS DATA CENTER given each year to outstanding
residential and non-residential office space Missouri State Library WOMEN’S ENTREPRENEUR PROGRAM entrepreneurs and dedicated advocates who
to entrepreneurs. 600 W. Main St. Avila College have used their professional skills and
Jefferson City, MO 65102 11901 Wornall Rd. talents to increase opportunities for small
MINORITY CONTRACTORS ASSOCIATION businesses in Kansas and Missouri.
573-751-0810 Kansas City, MO 64145
The Council’s mission is to enhance the 816-942-8400 ext. 2275
Kansas City, MO 64127 Entrepreneur categories include Small
quality of life for Missouri women by Training program for women seeking to
816-231-4400 Business Person of the Year, Accountant
helping them achieve their full potential for start or expand a small business. Evening
The Association provides assistance to Champion of the Year, Entrepreneurial
the betterment of themselves and their sessions. Focuses on the completion of a
minority and women contractors who need Success, Financial Services Champion of the
families. Serves as a resource for women business plan.
help in a construction firm. Year, Home-based Business Advocate of the
Year, Minority Small Business Champion of
MINORITY SUPPLIER COUNCIL SBA Women’s Business the Year, Small Business Exporter of the
MOBERLY AREA COMMUNITY COLLEGE
3017 Main St., Ste. 100
Workforce and Techical Education
Center Year, SBA Young Entrepreneur of the Year,
Kansas City, MO 64108 The SBA Women’s Business Centers provide
101 College Ave. Small Business Journalist of the Year,
816-931-9672 training, counseling, and mentoring services
Moberly, MO 65270-1304 Veteran Small Business Person of the Year
The Council focuses on marketing the to current and potential women
660-263-4110 and Women in Business Champion of the
goods and services of minority suppliers to entrepreneurs. Recently, grants for two of
Assists new/existing businesses and Year. Winners at the local level go on to
the Kansas City business community. eight new SBA Women’s Business Centers
individuals with business development compete at the state level, and state
have been funded in the Kansas City winners compete at the national level.
resources, training and assessments. Also,
metropolitan area. The SBA Women’s
assists companies with training through the
Business Centers are located at the For more information, contact the Kansas
Missouri Customized Training Program.
following: City District Office at 816-426-4902 or the
Springfield Branch Office at 417-890-8501
2010 Kansas City Small
Business Week Winners
2010 MISSOURI SMALL BUSINESS
PERSON OF THE YEAR
Jeffrey L. Messenger, Owner, CEO
Kessler-Heasley Artificial Limb Co.
2010 MISSOURI ENTREPRENEURIAL
Rick and Cheryl Barsness
America’s Incredible Pizza Company
2010 MISSOURI WOMEN IN BUSINESS
Bennett Package and Displays
2010 MISSOURI MINORITY SMALL
BUSINESS CHAMPION OF THE YEAR
Jeanette Prenger, President
ECCO Select Corporation
38 — Small Business Resource MISSOURI Visit us online: www.sba.gov/mo
Participating HAWTHORN BANK WACHOVIA SMALL BUSINESS REGIONS BANK UMB BANK, N.A.
132 E. High St. CAPITAL 2045 S. Glenstone 1150 E. Battlefield
Certified and Jefferson City, MO 65101 2413 W. Algonquin Rd., #151 Springfield, MO 65804 Springfield, MO 65808
Preferred Lenders 573-761-6249 Algonquin, IL 60102 417-882-2222 417-887-5855
ADAMS DAIRY BANK INTRUST BANK, N.A. U.S. BANK, N.A. WELLS FARGO MINNESOTA,
651 N.E. Coronado Dr. 4000 Somerset WELLS FARGO SBA LENDING 417 St. Louis N.A.
Blue Springs, MO 64014 Prairie Village, KS 66208 10010 Regency C Cir., 2nd Fl. Springfield, MO 65806 612-667-2753
816-655-3333 913-385-8200 Omaha, NE 68114 417-868-4400
ARVEST BANK LIBERTY BANK
4500 Garnett, Ste. 626 4625 S. National Springfield Branch
Tulsa, OK 74146 Springfield, MO 65810
BANK OF AMERICA M&I MARSHALL & ILSLEY BANK Certified Lenders
10850 White Rock Rd. 770 N. Water St.
Rancho Cordova, CA 95670 Milwaukee, WI 53202 ARVEST BANK
800-263-2055 414-443-3303 701 S. Main
Joplin, MO 64801
BRANCH BANK OF THE WEST NEWTEK SMALL BUSINESS 417-627-8000
1400 River Park Dr. 462-7th Ave., 14th Fl. BANK OF AMERICA, N.A.
Sacramento, CA 95815 New York, NY 10018 2940 S. Glenstone
916-563-2958 866-639-1835 Springfield, MO 65806
BRANCH BANKING & TRUST CO. PNC BANK, N.A.
5901 C Peachtree Dunwoody 16225 Park Ten Place Dr. BANK OF MISSOURI
#420 Houston, TX 77084 3610 Buttonwood, Ste. 100
Atlanta, GA 0328 281-994-4177 Columbia, MO 65201
CIT SMALL BUSINESS LENDING 15301 W. 87th St. Pkwy. CENTRAL TRUST BANK
12120 State Line Rd./PMB 157 Lenexa, KS 66219 P.O. Box 779
Leawood, KS 66209 913-888-8490 Jefferson City, MO 65102
COMERICA BANK 565 Marriott Dr., Ste. 600 CIT SMALL BUSINESS LENDING
Mail Code 6629/POB Nashville, TN 37214 CORP.
Houston, TX 77210 615-744-6061 650 CIT Dr.
800-925-2160 Livingston, NJ 07039
SUMMIT BANK OF KANSAS CITY 973-422-6004
COMMERCE BANK, N.A. 1650 N.E. Grand, Ste. 100
1000 Walnut/P.O. Box 419248 Lee’s Summit, MO 64086 COMERICA BANK
Kansas City, MO 64141 816-251-9000 500 Woodward Ave.,
816-234-7388 1 Detroit Ctr.
U.S. BANK/SBA DIVISION Detroit, MI 48226
COMMUNITY SOUTH BANK 100 7500 College Blvd., Ste. 660 408-556-5129
1050 W. Blue Ridge Blvd. Overland Park, KS 66210
Kansas City, MO 64145 888-722-3948 COMMERCE BANK, N.A.
816-942-0012 1345 E. Battlefield
UMB BANK, N.A. Springfield, MO 65804
COUNTY CLUB BANK 1010 Grand Blvd. 417-837-5239
414 Nichols Rd. Kansas City, MO 64106
Kansas City, MO 64112 816-860-7113 GE CAPITAL SMALL BUSINESS
UNION BANK & TRUST 635 Maryville Centre, Ste. 120
EMPRISE BANK P.O. Box 397 St. Louis, MO 63141
257 N. Broadway Bonner Springs, KS 66012 314-205-3500
Wichita, KS 67202 913-667-8651
785-624-6530 HAWTHORN BANK
UNITED CENTRAL BANK P.O. Box 688
GE COMPANY S.B. FINANCE 4555 W. Walnut St. Jefferson City, MO 65102
7300 College Blvd., Ste. 208 Garland, TX 75042 573-761-6161
Overland Park, KS 66210 972-487-1505
913-696-6200 LIBERTY BANK
UPS CAPITAL BUS. CREDIT 4625 S. National
GREAT WESTERN BANK 280 Trumbull St. Springfield, MO 65810
10610 Shawnee Mission Hartford, CT 06103 417-875-5200
Shawnee, KS 66203 860-727-0700
Visit us online: www.sba.gov/mo MISSOURI Small Business Resource — 39