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Recovery Plan Information Technology Healthcare - PowerPoint

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					Essential
Disaster Recovery &
Business Continuity
Technologies for
Healthcare

Custom Storage
Pete Schmitt
Kelly Mooney
                              How we make a difference
                                    Areas of Expertise:
•Personal, hands-on                                 Data Encryption /
                            Storage Architectures
approach                                               Protection

                                Virtualization       Email Archiving
•Strong data storage         WAN Acceleration       Back-up & Restore
technologies & services.
                            Storage Consolidation   Disaster Recovery

                                      Interoperability
                                of Storage Technologies



Custom Storage, Inc. 2008                                               2
Single Point of Contact
                   •Disaster
                   Recovery

                   •Business
                   Continuity

                   •Reduced
                   Power
                   Consumption

                   •Server
                   Consolidation

                   •Simplified
                   Provisioning

                   •Centralization

                   •Replication

                   •Fast Recovery

                   •Specific App.
                   Support
                            Agenda


Business Drivers / Challenges for DR

Today’s Disaster Recovery Technology

Choosing technology to match business needs

Questions / Discussion / Wrap up




Custom Storage, Inc. 2008                  4
                                                              IT Managers Agree

             Key storage management challenges for 2008?
                                Enhanced backup & disaster recovery                              59%
                                             File Archiving                                57%

                                       Email Archiving                          55%

                                Database Archiving                       42%

                             Continuous Data Protection               26%

                      Encryption of archived data               22%

                 Storage Management / ILM                 13%


Based on Bridge-Head Software’s survey of 472 IT executives across North America. 9/2007

 Custom Storage, Inc. 2008                                                                             5
                                  Disaster Recovery Plan Development



     Minimize application                         Maintaining a
        downtime and                                Low-cost
       cost impacts of                          disaster recovery
          disaster                                infrastructure
                                Disaster
                              Recovery Plan



                               Planning,
                            Availability, and
                               Recovery
                              processes




Custom Storage, Inc. 2008                                           6
                                  Symantec Annual IT Survey

September 2008 –
Symantec Annual IT Survey
 •1000 businesses worldwide
 •500+ employees
                                        “33% of the
                                  organizations surveyed
                                   had to execute their
                                     disaster recovery
                                        plans in the
                                         past year.”
Published in IT News – 9/9/2008
 Custom Storage, Inc. 2008                                 7
                            Disaster Recovery Drivers
                             Symantec Annual IT Survey Results




                              Published in IT News 9/9/2008 – Symantec Annual IT Survey
Custom Storage, Inc. 2008                                                            8
                                         Business Impact Analysis :
A BIA is designed to identify:

       The business functions performed by an organization

       The resources required to support each business function performed

       Interdependencies between business functions (the information flow)

       The impact/criticality of not performing a specific business function

       A Recovery Time Objective (RTO) for each business function

       A Recovery Point Objective (RPO) for the data that supports each
       business function



 Custom Storage, Inc. 2008                                                      9
                                                                    Business Impact Analysis
                                               BIA --- Application Requirements
      Requirements               Tier 1               Tier 2              Tier 3          Specialized Archive Specialized Tape
          Availability           99.99%               99.90%              99.00%                 97.00%             97.00%
Unsched Downtime                < 1hr/year          < 10 hr/year       < 100 hr/year               NA                 NA
Sched. Downtime               < 1 hr/Month         < 2 hr/Month        < 8 hr/Month            Intermittent       Intermittent
Advance Notice                   2 weeks              1 week              2 days                   NA                 NA
Dependencies                     SLA rqd              SLA rqd
          Accessibility     High performance         Standard            Economy                 Offline            Offline
Throughput                       Highest           Default Config     Cost-Optimized           Must Import        Must Import
Compute Style                  Read/Write           Read/Write          Read/Write
Provisioning                   20% 1 day            20% 2 days          10% 4 days             10% 1 day          10% 1 day
Data Access                       Block              Block/File             File                   NA                 NA
Migrate                       After 120 days       After 90 days       After 30 days               NA                 NA
Offline Import Time           < 30 minutes         < 45 minutes           2 hours                  NA                 NA
      Disaster Recovery        Immediate               Fast              Standard             Non-Critical       Non-Critical
RTO                               15m                  60m                  8h                     24h                24h
RPO                               60m                  12hr                 48h                    96h                96h
Recoverable Images            Point-in-Time              2           13weekly, 7 daily       4weekly, 7 daily   4weekly, 7 daily
Retention                     Point-in-Time             24h          52weekly, 30 daily
  Operational Recovery         Immediate               Fast              Standard             Non-Critical       Non-Critical
RTO                               < 1m                 60m                   8h                    105                105
RPO                               < 1m                  8hr                 24h                    108                108
Retention                          48h                  48h


Custom Storage, Inc. 2008                                                                                                          10
                                           Which Technology?
 Remote                                                Network-based
                            Synchronous
Replication                                              Replication


                                                                          Snapshots




Asynchronous
                    Multihop




                               Cascading
                                           ?                      Point-in-time
                                                                     Copy



                                                          Host-based
                     Clustering      Disk Protection      Replication


Custom Storage, Inc. 2008                                                         11
                                                            Determine Recovery Objectives

                         days      hours                   minutes                   seconds


                                                                                     Continuous
                                                                                     Operations

   Cost
                                                                                     Hot
    Vs                                                                             Stand-by

Availability
                                                                       Mirroring                  Cost




                                                                                                    Cost
                                                              Database
                                                             Replication
                                                      Remote
                                         Remote      Journaling
                                         Vaulting
                      Weekly     Daily
                      Backup    Backup



                                                    Currency of Data
     Source: Deloitte & Touche
   Custom Storage, Inc. 2008                                                                               12
                                                                Software Architecture
                                                                                         Continuous
                                                                                         Operations
                                                          LAN/WAN
                                                          Clustering
                                        Synchronous                                                Synchronous
                                          Replication                                                Clusters
                                                                                                   MetroCluster
                            Asynchronous
                               Replication
                                                                                    Synchronous
                                                                                    Mirroring and Clustering
                   Block Level
                  Incremental
                                                                       Synchronous Mirroring
                      Backups
                                                                       Asynchronous Mirroring
Availability




                                                                                                               Cost
                                                         Vaulting
               Application
                Recovery
                                             Off Site Backup

                 Daily
               Backup           Snapshots

                                    Low Level SLA              Medium Level SLA             High Level SLA

                                                               Cost


    Custom Storage, Inc. 2008                                                                                         13
                                                              Disaster Recovery Architecture
       Major Data Center
                   UNIX®        Windows®              NT
                   Server        Server              Server



                                                                                         Disaster Recovery Site

Clustered/                                                                 D2D Storage
      Non
                                                                                            Backup
 clustered
                                                                                            Server
   Servers
                                                               Mirroring

                                         Vault

                                                 D2D Storage                                    Tape
                            Network IP
                                                                                               Library
                              or FC
                                                               Mirroring




Custom Storage, Inc. 2008                                                                                    14
                                              MetroCluster
       MetroCluster is a unique, cost-effective synchronous replication
       solution for combined HA and DR, protecting against site
       disasters within a campus or metropolitan area

Major Data Center             Nearby Office        Configurations
                                                  Stretch MetroCluster provides
                                                   Campus DR protection
                    LAN/SAN
                                                     - Distances up to 500m*
FAS
or Vseries                                        Fabric MetroCluster provides
                                                   Metropolitan DR protection
      Disks                                          - Distances to 100 km*

                                                 *Effective distances depend on
                                                 speed, cable type, and connections


 15
                                        MetroCluster Features & Benefits

      Highest Level of Availability
        – Provides superior availability to RAID 1 + 0
        – Protects against data center failures and site disasters for a negligible
          cost premium
      Simple & Fast Recovery
        – Automatic Recovery for any single component failure
        – Single command recovery even for major catastrophic site failures
      Cost-effective
        – Combines High Availability clustering with Disaster Recovery mirroring
      Zero Data Loss
        – Synchronous data replication
      Enhanced Read Performance
        – Up to 80% improved read performance for random reads, due to
          simultaneous read operations occurring on both plexes


16
                            Which Technology?

  Choosing technology to match business needs



                                 Banner Boswell Medical Center




Custom Storage, Inc. 2008                                        17
                                         Real World Application
                            Key Objectives:
                             Economical support for new technologies:
                              EMR and surgical video streaming/editing

                             Minimize unplanned downtime

                             Support long-term goal of business
                              continuity / Risk mitigation

                             Flexible, thoughtfully mapped technology to
                              planned growth

                             One-time, strategic technology upgrade vs.
                              incremental upgrades
Custom Storage, Inc. 2008                                                  18
Custom Storage, Inc. 2008   19
Operational Impact :
 Simplified Administration with consolidated infrastructure
 Improved Network Security
 Disaster Recovery capable at a lower cost
 Reduced Help Desk Requirements
 Flexible and Scalability built in for future growth

 “When we needed to upgrade our environment we partnered with Custom
 Storage who helped us to develop a solution that supported technology
 upgrades such as EMR and surgical video streaming, provided flexibility to
 consolidate critical environments such as Exchange, SQL and file shares and
 incorporated redundancy supporting our long team DR strategy.”

 Steve Slack, Director of Information Technology,
 Barrow Neurosurgical Associates

Custom Storage, Inc. 2008                                               20
                            Replication to Central Repository




Custom Storage, Inc. 2008
                                        Symantec Annual IT Survey
September 2008 –
Symantec Annual IT Survey
 •1000 businesses worldwide
 •500+ employees                             “34% of respondents
                                               were not able to
                                             successfully recover
           “33% of the
     organizations surveyed                     critical data and
      had to execute their                  applications during data
     disaster recovery plans                    recovery tests.”
        in the past year.”



                         How is my DR Strategy going to measure up?

Published in IT News – 9/9/2008
 Custom Storage, Inc. 2008                                             22
                                          Discussion




                            Questions / Wrap up




Custom Storage, Inc. 2008                              23

				
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