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					STATE OF WASHINGTON
Request For Proposal

Acquisition Title:                 RFP #32206–– Professional Consulting Services

Expected Results:                  The Office of State Procurement (OSP), Department of General Administration (GA) is initiating
                                   this Request For Proposals (RFP) to solicit responses from Vendors to provide CUSTOMERS
                                   with professional consulting services under service categories; Management Services,
                                   Performance Audit Services, Financial Services, Social Research: Educational Services, Technical
                                   Research: Natural Resource/Environmental Consulting Services. Other Services identified may be
                                   added through additional RFP’s. As a result of this RFP any state agency or member of the
                                   Washington State Purchasing Cooperative (hereafter collectively referred to as CUSTOMERS)
                                   will have easy access to a pool of pre-qualified consultants available to provide professional
                                   expertise for the disciplines listed within this RFP.

Response Due Date:                 This solicitation is open from October 6 through November 6, 2006. Responses must be emailed
                                   and received (Note: Faxed responses will not be accepted) at the following address prior to
                                   2:00 p.m. Pacific Time November 6, 2006.

Submit Response to:                Kevin Greene, RFP Coordinator
                                   Office of State Procurement
                                   Department of General Administration
                                   Reference: RFP – 32206 Vendor Name, Category of Service
                                   Send Proposals Email to: rfpresponses@ga.wa.gov

                                   RFP Coordinator’s Email Address: kgreene@ga.wa.gov

                                   Physical Address:
                                   210 11th Avenue Southwest, Room 201
                                   P.O. BOX 41017
                                   Olympia, Washington, 98504-1017

Vendor Eligibility:                This solicitation is open to those individuals or organizations that satisfy the qualifications stated
                                   herein. (See Section 1.5 Minimum Qualifications.)
RFP Components:                    This RFP includes two separate parts:

                                   Part 1. “RFP” (this document – which shall be submitted along with the required proposal
                                   documents): This document, when completed and submitted along with the required proposal
                                   documents set forth in Section 3 below, becomes your official proposal document.
                                   Part 2. “Solicitation Standards” (separate document available online - for your review and
                                   records only): Solicitation Standards must be obtained by you from the Dept. of General
                                   Administration (GA) website address: http://www.ga.wa.gov/pca/bids/t3sstand.doc. It contains the
                                   Standard Definitions, Instructions to Proposers, and Terms and Conditions. It does not need to be
                                   submitted, but should be reviewed and retained for future reference. The Solicitation Standards
                                   are incorporated by reference into this solicitation and any subsequent documents resulting from
                                   this RFP.
                                   You may obtain all documents related to this RFP by accessing GA’s bid calendar website:
                                   https://fortress.wa.gov/ga/webs/bidcalendar.aspx. Note: In order to qualify as a responsive bidder,
                                   you are responsible for regularly checking this website for any possible future RFP notifications or
                                   amendments.




The Department of General Administration provides equal access to its programs, services and employment for all people without regard to race, religion, national origin, age,
gender, sexual orientation, marital status, disability, Vietnam veteran status, or disabled veteran status. To request this information in alternative formats call (360) 902-7400, or
TDD (360) 664-3799.
                                                                             TABLE OF CONTENTS
1      INTRODUCTION........................................................................................................................................................................... 4
       1.1 PROCUREMENT SCHEDULE ...................................................................................................................................................... 4
       1.2 SCOPE AND BACKGROUND ...................................................................................................................................................... 4
       1.3 MASTER CONTRACTS .............................................................................................................................................................. 4
       CONSULTING SERVICE CATEGORY DESCRIPTIONS ............................................................................................................................. 5
       1.4 SECOND TIER SELECTION PROCESS ......................................................................................................................................... 6
       1.5 MINIMUM QUALIFICATIONS .................................................................................................................................................... 6
       1.6 ACQUISITION AUTHORITY AND CONTRACT EFFECTIVE DATE ................................................................................................. 6
       1.7 FUNDING ................................................................................................................................................................................. 7
       1.8 PERIOD OF PERFORMANCE ....................................................................................................................................................... 7
       1.9 NO OBLIGATION TO CONTRACT ............................................................................................................................................... 7
       1.10 EXPANSION OF THE PRE-QUALIFIED VENDOR POOL ................................................................................................................ 7
       1.11 PROGRAM COST RECOVERY CHARGE (PCRC) AND INVOICING ............................................................................................... 7
       1.11.1 INVOICE ADJUSTMENTS ........................................................................................................................................................... 7
       1.11.2 INVOICE DUE DATES ................................................................................................................................................................ 7
       1.11.3 INVOICE PAYMENTS................................................................................................................................................................. 7
       1.12 PERIODIC VENDOR PERFORMANCE EVALUATION AND REPORT ............................................................................................... 7
       1.13 DEFINITIONS AND ACRONYM GLOSSARY ................................................................................................................................ 8
2      GENERAL INFORMATION FOR VENDORS ........................................................................................................................ 10
       2.1      RFP COORDINATOR ............................................................................................................................................................... 10
       2.2      PRE-PROPOSAL CONFERENCE (OPTIONAL) ............................................................................................................................ 10
       2.3      REVISIONS TO THE RFP ......................................................................................................................................................... 10
       2.4      RFP SUBMITTALS .................................................................................................................................................................. 11
       2.5      ACCEPTANCE PERIOD ............................................................................................................................................................ 11
       2.6      MINORITY AND WOMEN’S BUSINESS ENTERPRISES (MWBE) ............................................................................................... 11
       2.7      VOLUNTARY VENDOR MENTORING AND PARTNERSHIP PROGRAM (V2MP2)........................................................................ 11
       2.8      RESPONSIVENESS & RESPONSIBILITY .................................................................................................................................... 11
       2.9      MOST FAVORABLE TERMS..................................................................................................................................................... 11
       2.10     WITHDRAWAL OF PROPOSALS ............................................................................................................................................... 11
       2.11     NON-ENDORSEMENT ............................................................................................................................................................. 12
       2.12     INSURANCE ............................................................................................................................................................................ 12
3      PROPOSAL CONTENTS ............................................................................................................................................................ 13
       3.1      PROPOSAL SUBMISSION FORMAT........................................................................................................................................... 13
       3.2      SUBMISSION ORDER .............................................................................................................................................................. 13
       3.3      CONTENT ............................................................................................................................................................................... 14
4      EVALUATION ............................................................................................................................................................................. 15
       4.1      EVALUATION PROCESS .......................................................................................................................................................... 15
       4.1.1    DETERMINATION OF RESPONSIVENESS .................................................................................................................................. 15
       4.1.2    EVALUATION TEAM ............................................................................................................................................................... 15
       4.1.3    CATEGORY EVALUATION ...................................................................................................................................................... 15
       4.2      MANAGEMENT PROPOSAL REQUIREMENTS (MANDATORY SCORED) ..................................................................................... 15
       4.3      TECHNICAL PROPOSAL REQUIREMENTS (MANDATORY SCORED) .......................................................................................... 16
       4.4      PRICE PROPOSAL REQUIREMENTS (MANDATORY SCORED) ................................................................................................... 17
       4.5      PRICE EVALUATION ............................................................................................................................................................... 17
       4.6      OVERALL SCORE DETERMINATION: ....................................................................................................................................... 17
       4.7      REFERENCE CHECKS .............................................................................................................................................................. 18
       4.8      SELECTION FOR MASTER CONTRACTS VENDOR LIST ............................................................................................................ 18
       4.9      DEBRIEFING ........................................................................................................................................................................... 19
5      SERVICE CATEGORIES & LINKED DOCUMENTS ........................................................................................................... 20

MANAGEMENT SERVICES .............................................................................................................................................................. 20

PERFORMANCE AUDIT SERVICES ............................................................................................................................................... 20

FINANCIAL SERVICES ...................................................................................................................................................................... 20
EDUCATIONAL CONSULTING, SOCIAL RESEARCH SERVICES ........................................................................................... 20

ENVIRONMENTAL CONSULTING SERVICES TECHNICAL RESEARCH SERVICES / NATURAL RESOURCE/ ......... 20

Exhibits & Attachments ........................................................................................................................................................................ 20

ATTACHMENT B Vendor Information ................................................................................................................................................ 20

ATTACHMENT C Management Proposal ............................................................................................................................................ 20

ATTACHMENT D Technical Proposal ................................................................................................................................................. 20

ATTACHMENT E Educational Consultant Management Proposal ...................................................................................................... 20

ATTACHMENT F Educational Consultant Technical Proposal ........................................................................................................... 20

EXHIBIT A Certifications & Assurances ............................................................................................................................................... 20

EXHIBIT B Vendor Mentoring Program ............................................................................................................................................... 20

Linked Documents ................................................................................................................................................................................. 20

SOLICITATION STANDARDS .......................................................................................................................................................... 20

SAMPLE CONTRACT ......................................................................................................................................................................... 20

PROCESS DOCUMENT ...................................................................................................................................................................... 20

VENDOR PERFORMANCE REPORT .............................................................................................................................................. 20

ATTACHMENT “A” CHECKLIST FOR PROPOSAL CONTENTS AND RESPONSIVENESS ............................................... 21
1   INTRODUCTION
       1.1     Procurement Schedule
      Event                                                                           Date*
      Release RFP                                                                     October 6, 2006
      Pre-Proposal Conference for all Service Categories                              October 17, 2006
      Q&A Published as an Amendment to the RFP                                        October 26, 2006
      RFP Responses Due Prior to 2:00 p.m. Local Time                                 November 6, 2006
      Evaluation Period Begins                                                        November 9, 2006
      Announce Apparent Successful Vendors                                            November 28, 2006
      Schedule Debriefing Conferences (If Requested)                                  Nov 29 –Dec 6, 2006
      Begin Master Contract Negotiation                                               November 29, 2006
      Begin OFM Contract Filing                                                       November 30, 2006
      Period of Performance of Master Contract Begins                                 December 14, 2006

       *The above are estimated dates. It is the intention of OSP to award Master contracts by category therefore
       the above dates may vary depending on the category of service proposed. GA reserves the right to change
       any date or time and will do so by amendment to this RFP, which can be accessed at:
       https://fortress.wa.gov/ga/webs/bidcalendar.aspx.

       1.2     Scope and Background
               GA’s Office of State Procurement (OSP) is initiating this RFP to solicit responses from Vendors to award
               and enter into Master Contracts that will be between multiple pre-qualified Vendors and GA in order to
               provide the CUSTOMERS availability to use professional consulting services in the following areas or
               categories, as more fully described in Consulting Service Category Descriptions below:
                                      Educational Services, Social Research Services
                                      Environmental Consulting Services / Natural Resource, Technical Research
                                      Financial Services
                                      Management Services
                                      Performance Audit Services
               Other Professional Services may be added through additional RFP’s as needed.
               The CUSTOMERS may then utilize these Master Contracts when they need professional assistance from
               a consultant who is an independent, outside party who is able to provide them with work product, ideas,
               alternatives, choices, and decision making information related to their project(s). Note: This capability
               should generally exist within Vendor’s current staff resources.
               The goal is to establish a “Vendor Pool” by contracting with multiple Vendors through a two tier
               competitive process. At the first tier, Vendors submit proposals to provide category specific professional
               services. If successful in meeting the Level of Excellence, Vendors enter into Master Contracts and are
               admitted to a “Vendor Pool”. After the Vendor pool is established, CUSTOMERS then follow a second
               tier selection process to identify which Vendor best meets their needs for a specific scope of work.
               Why Create a Pool of Professional Consultants? It is the intention of the OSP to reduce the redundancy
               and the efforts expended by the state and the Vendor community to contract for services. Streamlining
               serves the best interest of the State of Washington by simplifying the process and reducing the time to
               secure a contract for specific services. The two tier process allows CUSTOMERS to easily access those
               Vendor’s qualifications, availability, and pricing.

       1.3     Master Contracts
               In order to be included in the Vendor Pool, the selected Vendors will be required to sign Master Contracts
               with OSP. These contracts will state specific dollar maximums for each category. These Contracts will
               be filed with the Office of Financial Management (OFM), on behalf of each CUSTOMER; OSP will
               administer the contract creation, execution and filing. The Master Contracts resulting from this RFP, and

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               Work Orders awarded through the second tier competition will be written so as to incorporate by
               reference all the terms of this RFP.
               Consulting Service Category Descriptions
               A Category Management Consulting Services (Service Description CA)
                     Services to assist management with operation or management of the agency or unit or division of
                      the agency (when related primarily to the business processes of the agency, not to human resource
                      issues).
                     Services that impact agency policy, regulatory and business issues or that have broad agency or
                      statewide policy implications. Services that result in operational or managerial recommendations
                      (related primarily to business and policy issues), management reports and studies, including those
                      requested by the Legislature; and feasibility studies with significant policy impact. Services for
                      needs assessment and business process re-engineering related to the agency’s business and policy
                      responsibilities.
                     Services for program development, implementation and coordination; program evaluation and/or
                      external quality review; services for project management and quality assurance services
                      (exclusive of information technology projects).
                     Services related to consulting on risk management and loss prevention.

               B Category Performance Audit Services (Service Description CA)
                     Performance audit means an objective and systematic assessment of the state agency or
                      CUSTOMERS or any of their programs, functions, or activities by the CUSTOMER in order to
                      help improve agency efficiency, effectiveness and accountability. Performance audits include
                      economy efficiency audits and program audits
                     Performance audits provide information to improve program operations and facilitate decision
                      making by parties with responsibility to oversee or initiate corrective action, and improve public
                      accountability.
                     Performance audits encompass a wide variety of objectives, including objectives related to
                      assessing program effectiveness and results; economy and efficiency; internal control;
                      compliance with legal or other requirements; and objectives related to providing prospective
                      analyses, guidance, or summary information.
                     Performance audits may entail a broad or narrow scope of work and apply a variety of
                      methodologies; involve various levels of analysis, research, or evaluation; generally provide
                      findings, conclusions, and recommendations, and result in the issuance of a report. (See GAO
                      Auditing Standards, chapters 3 General Standards, 7 Field Work Standards for Performance
                      Audits, and 8 Reporting Standards for Performance Audits for standards and guidance for
                      auditors conducting a performance audit in accordance with Generally Accepted Government
                      Auditing Standards.)
                     Proposers must have internal quality control system in place and participate in an external peer
                      review of their auditing engagement practices at least once every three years. The peer review
                      must be conducted by reviewers independent of the proposer.

               C Category Financial Consulting Services (Service Description CC)
                  Subcategories: Audit Services, Actuarial Services & Contract CPA Services
                       Services economic analysis,
                       Cost/benefit analysis,
                       Cost allocation, accounting
                       Financial audit services.
                       Other audit related services
                       Actuarial services
                       Contract CPA Services


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               D Category Educational Consulting Services, Social Research (Service Description CE)
                   Educational Consulting
                        School Improvement, education program assessment, develop various assessment/testing
                         materials
                        School Safety planning and policy development,
                        Conducting research studies on various education topics as directed by Customer:
                        Developing instructional materials for teacher, administrator, and student use:
                        Developing program rules and procedures for education projects, provide organizational
                         development, providing professional enhancement/development trainings
                        Developing and/or evaluate programs for English language learners (ELLs)
                        Increasing capacity and collaboration with community organizations, coordinate and develop
                         action plans with ethnic groups and historically marginalized groups

               E Category: Environmental Consulting / Natural Resources Services, Technical Research
               Consulting ( Service Description CF), Note: This category has no subcategories

                  Studies or services related to natural resources, agriculture, environment, hazardous waste services,
                   science, biology, marine biology, water resource, hydrology, and aquatic issues.

       1.4     Second Tier Selection Process
               As specific needs arise for an agency/activity
                        CUSTOMERS will develop Work Requests which include the statement of work, budget,
                         period of performance, etc.
                        Vendors will be notified of the work request
                        The process will be administered by OSP
                        Vendors will respond directly to the CUSTOMERS
                        CUSTOMERS will evaluate Vendor responses
                        CUSTOMERS may elect to conduct interviews with qualified vendors and/or check Vendor
                         references.
                        After selecting their vendor CUSTOMERS will negotiate second tier Work Orders or
                         Amendments and submit fully executed copies to OSP

               There is no stated or implied guarantee that Work Requests will be issued to any successful Vendor(s),
               nor that any specific Work Orders will be awarded to any successful Vendor(s) with any one or more of
               the CUSTOMERS.

       1.5     Minimum Qualifications
               To be qualified to respond, Vendors must possess at least three (3) years of experience in providing
               professional consulting services (Performance Auditors must have four (4) years experience) relative to
               the corresponding category service descriptions listed in the Proposal Sections of this RFP.

       1.6     Acquisition Authority and Contract Effective Date
               The Office of Financial Management has delegated authority to the Department of General
               Administration, Office of State Procurement, to competitively award personal services contracts on behalf
               of state agencies and political subdivisions. This RFP is in accordance with RCW 39.29 and complies
               with the policies and procedures of OFM. Under the provisions of chapter 39.29 RCW, Master Contracts
               are required to be filed with the Office of Financial Management and do not become effective (and no
               work thereunder shall be commenced nor payment made therefore) until the OFM Filing requirement has
               been fulfilled. In the event OFM fails to approve the contract, the contract shall be null and void.




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       1.7     Funding
               In the event funding from state, federal or other sources is withdrawn, reduced, or limited in any way after
               the effective date of a Work Order(s) and prior to normal completion, Customers may terminate the Work
               Order without advance notice subject to renegotiation under the revised funding limitations and
               conditions. Should the Funding be withdrawn CUSTOMERS may terminate and provide notice to the
               vendor of such termination.

       1.8     Period of Performance
               The period of performance of any Master Contracts resulting from this RFP shall be for an initial two (2)
               year period which is tentatively scheduled to begin on or about December 2006 with the possibility of
               amendments that may extend the contract. OSP intends to review the contract yearly and to allow no
               longer than two years without a refresh to add new vendors. OSP reserves the right at its discretion to
               extend the Master contract for additional periods not to exceed a maximum period of six (6) years.

       1.9     No Obligation to Contract
               This RFP does not obligate the State of Washington, OSP, or the CUSTOMERS to contract for services
               specified herein. OSP reserves the right at its sole discretion to reject any and all proposals received
               without penalty and the right to not issue any contract as a result of this RFP.

       1.10    Expansion of the Pre-Qualified Vendor Pool
               OSP reserves the right, at its sole discretion, to expand and or refresh the Vendor Pool in any or all
               categories of service, to include the addition of categories or subcategories, or to meet geographic needs if
               it is deemed to be in the CUSTOMERS best interest. OSP intends to review and assess this need at least
               annually.
       1.11    Program Cost Recovery Charge (PCRC) and Invoicing
               Invoices, unless otherwise stated in the work request; at time of second tier work contract execution, the
               awarded vendor agrees to pay to OSP 2.5% of awarded work contract value. GA will provide to the
               awarded work order vendor an invoice.
               1.11.1 Invoice Adjustments
               When applicable, the awarded vendor agrees to provide GA with documentation that justifies adjustments
               to the GA invoice within the period of performance identified in the work contract. GA may consider
               adjustments to the original invoice accordingly.
               1.11.2 Invoice Due dates
               Invoice due dates will coincide with the original period of performance dates within the work contract.
               Subsequent amendments will be invoiced separately.
               1.11.3 Invoice Payments
               Awarded vendor agrees to pay GA invoice in full by invoice dues date. Failure to pay invoices by invoice
               due date may result in exclusion from further work activity and any remedy provided by law (i.e.
               termination, collection, etc.).

       1.12    Periodic Vendor Performance Evaluation and Report
               CUSTOMER will periodically evaluate Vendor’s Performance in a Vendor Performance Report. The
               Report is designed to evaluate impacts and outcomes achieved as a result of Vendor’s delivery of
               services, clarify Vendor’s duties and CUSTOMER expectations, inform Vendors of their performance
               strengths and weaknesses, and aid CUSTOMERS in referrals. Each evaluation shall include an
               assessment of the Vendor’s efforts toward achieving CUSTOMER’s objectives.
               Such periodic evaluations shall have a set due date and shall begin annually or 60 days following the
               completion of a Work Order. CUSTOMER may, however, determine that another date better
               accommodates its particular needs and can choose to begin the evaluation on that date instead.


Page 7 of 21                                                                                          October 6, 2006
               CUSTOMER may utilize the standard evaluation form and/or supplement the process with special
               performance factors relating to the specific contractual needs for the Work Order.

       1.13    Definitions and Acronym Glossary
               A.     Agency: The Department of General Administration is the agency of the State of Washington that
                      is issuing this RFP.
               B.     Blended Hourly Rate: A not-to-exceed rate that considers all required resources applied in
                      proportion to work performed.
               C.     Business Days and Hours: Monday through Friday, 8:00 a.m. to 5:00 p.m. (or 6am to 6pm to
                      recognize non-maintenance hours of operation), Pacific Time, except for holidays observed by
                      the State of Washington.
               D.     Category: A specifically defined division of Professional Services e.g. Management Services,
                      Performance Audit Services, Financial Services, Educational Services or Natural
                      Resources/Environmental Services.
               E.     Category Discipline: The knowledge that regulates activity or practices within a category.
               F.     COOP: The Washington State Purchasing Cooperative, a membership program where recognized
                      Political-Subdivisions and qualified Non-Profit Agencies join to access all applicable State
                      Contracts and over 100 Oregon State Contracts.
               G.     CUSTOMER: Any state agency or member of the Washington State Purchasing Cooperative
                      (COOP) on whose behalf Master Contracts are eventually procured as a result of this RFP.
               H.     GA: Washington State Department of General Administration
               I.     Level of Excellence: The evaluation score required for inclusion into the group of vendors who
                      are offered Master Contracts.
               J.     Master Contract: A contract awarded by the Department of General Administration, Office of
                      State Procurement that other agencies (CUSTOMERS) can utilize through a second-tier
                      competitive process. Also, the contract that each successful Vendor must enter into and sign.
               K.     NTE: Not To Exceed (referring to blended hourly rates)
               L.     OFM: Washington State Office of Financial Management
               M.     OSP: Office of State Procurement, Department of General Administration
               N.     Pre-qualified Vendor: Vendors who have been selected through this RFP and who have signed
                      Master Contracts to potentially provide CUSTOMERS with consulting services.
               O.     Proposer: An individual or firm submitting a response to this RFP.
               P.     RCW: The Revised Code of Washington (Washington State Law).
               Q.     RFP: The Request for Proposal used as a solicitation document in this procurement in
                      conjunction with all amendments and modifications thereto.
               R.     Service Description: the variety of services within a category as determined by OFM.
               S.     Subcategory: A subdivision that has common differentiating characteristics and qualifications
                      within a larger category, e.g. Financial Services Category has Subcategories of Financial Audit,
                      Actuarial Services and Contract CPA Services.
               T.     Vendor: Includes any firm, provider, organization, individual, its employees and agents or other
                      entity performing services under this Contract. It shall also include any Subcontractor retained by
                      Vendor as permitted under the terms of this RFP or Master Contract.
               U.     Vendor Pool: The group of Vendors who are offered Master Contracts through this RFP and
                      who have signed such contracts to potentially provide CUSTOMERS with consulting services.



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               V.   WEBS: Washington’s Electronic Business Solution, a web based solution to allow Vendors to
                    register and maintain their accounts online which also provides CUSTOMERS a vehicle to post
                    bid opportunities in a central location.
               W.   Work Order: The second tier contractual document signed (supplement to the Master Contract)
                    between a CUSTOMER and a selected pre-qualified Vendor. A Work Order generally contains a
                    description of work/tasks to be performed by the Vendor staff, period of performance, costs or
                    hourly rate(s), deliverables, etc.
               X.   Work Request: A solicitation document used by CUSTOMERS in the second tier to solicit
                    proposals from pre-qualified Vendors. A Work Request generally contains a specific statement
                    of work.




Page 9 of 21                                                                                 October 6, 2006
2   GENERAL INFORMATION FOR VENDORS
       2.1      RFP Coordinator
                The RFP Coordinator is the sole point of contact for this RFP. All communication between the Vendor
                and OSP upon receipt of this RFP shall be with the RFP Coordinator, as follows:
                        Kevin Greene, RFP Coordinator                     Email:           kgreene@ga.wa.gov
                        Office of State Procurement                       Phone            360-902-7440
                        Department of General Administration              Fax:             360-586-2426
                        210 11th Avenue Southwest, Room 201
                        P.O. Box 41017
                        Olympia, WA 98504 –1017

                        (Do not submit questions to rfpresponses@ga.wa.gov)

                Contact the RFP Coordinator in writing (email preferred) at kgreene@ga.wa.gov if you have any
                questions or concerns, including concerns about the procurement schedule. Any other communication
                will be considered unofficial and non-binding. Vendors are to rely on written statements issued by the
                RFP Coordinator. Communication directed to parties other than the RFP Coordinator will have no legal
                bearing on this RFP.

       2.2      Pre-Proposal Conference (Optional)
                An optional conference to address contractual requirements will be held at the time and location indicated
                below. The primary purpose of a pre proposal conference is to address questions and provide
                clarifications. Prospective Proposers are encouraged to attend. If changes are required as result of the
                conference, an amendment will be issued and posted to the OSP Bidding Opportunities website,
                https://fortress.wa.gov/ga/webs/bidcalendar.aspx.

                        Pre-Proposal Conferences will be held tentatively on:
                        Oct. 17, 2006 from 1:00 -3:00 pm for all Service Categories

                        DSHS Headquarters, Office Building (OB2) Auditorium
                        1115 Washington St. SE
                        Olympia, WA 98504
                        Service Level Auditorium
                Due to limited seating, prospective Proposers are asked to have no more than two (2) representatives in
                attendance.
                Parking: Limited parking is available on and around the Capitol Campus. GA encourages the use of car-
                pooling, mass transit or other transportation efforts to assist in this matter. For additional information on
                driving directions or parking on the Capitol Campus, visit the following website:
                http://www1.leg.wa.gov/WorkingwithLeg/parking.htm
                Note: Assistance for disabled, blind or hearing-impaired persons who wish to attend is available with pre-
                arrangement with the OSP RFP Coordinator identified above.

       2.3      Revisions to the RFP
                 In the event it becomes necessary to revise any part of this RFP, an amendment will be available on the
                 Internet at http://www.ga.wa.gov/webs. It is the Vendors’ responsibility to periodically check for and
                 download amendments. Only Vendors who have downloaded the original solicitation directly from
                 WEBS prior to an amendment being issued will receive email notification via WEBS of the amendment.
                 OSP reserves the right to amend, cancel or to reissue the RFP in whole or in part, prior to execution of
                 any Master Contracts.



Page 10 of 21                                                                                         October 6, 2006
       2.4      RFP Submittals
                 RFP responses shall be submitted by the due date and time as stated on the first page of this document.

                 Email RFP PROPOSALS only to: rfpresponses@ga.wa.gov

                 Response shall be submitted in the format as stated in Section 3. If this presents any problem or issue,
                 contact the RFP Coordinator immediately.
       2.5      Acceptance Period
                 OSP shall have ninety (90) days from the due date for receipt and acceptance of proposals.

       2.6      Minority and Women’s Business Enterprises (MWBE)
                Voluntary numerical MWBE participation goals have been established for this RFP and are as follows:
                Minority Business Enterprises: (MBE’s): 10% and Women’s Business Enterprises (WBE’s): 4%. These
                goals are voluntary, but achievement is highly encouraged. Proposers may contact OMWBE,
                360.753.9693, to obtain information on certified firms for potential sub-contracting arrangements. Also,
                reference RFP Part 2, Solicitation Standards, Section III, Paragraph 37.

       2.7      Voluntary Vendor Mentoring and Partnership Program (V2MP2)
                 In an effort to increase opportunities available to MWBE firms, as well as small and/or new businesses,
                 OSP may conduct a Vendor mentoring and partnership program during this RFP. While participation is
                 optional, Vendors are strongly urged to consider the advantages of this program. Under the program,
                 OSP will facilitate both Vendor sub-contracting and partnering relationships. Exhibit B provides an
                 overview of the program, including expected benefits/outcomes, and includes a form, which must be
                 submitted to the RFP Coordinator no later than January 10, 2007 by those Vendors interested in
                 participating

       2.8      Responsiveness & Responsibility
                 All proposals will be reviewed by OSP to determine compliance with administrative requirements and
                 instructions as specified herein. Vendor is specifically notified that failure to responsively and
                 responsibly comply with any part of the RFP may result in rejection of their proposal. (A responsive
                 proposal is one that complies in all material respects with the solicitation, including satisfaction of the
                 minimum requirements clearly identified in this RFP. Please use the checklist (Attachment A) provided
                 for your convenience for each Service Description. A responsible proposer is one whose skill, ability and
                 capacity demonstrate the capability to provide the service.) OSP reserves the right, at its sole discretion
                 to waive minor administrative irregularities.

       2.9      Most Favorable Terms
                 OSP reserves the right to announce apparent successful Vendors without further discussion of the
                 proposal submitted; there will be no best and final offer procedure. Therefore, the response should be
                 initially submitted on the most favorable terms the Vendor can offer. OSP does reserve the right to
                 contact a Vendor for clarification of its proposal. However, the Vendor should be prepared to accept this
                 RFP including the most favorable terms, for incorporation into a Master Contract resulting from this RFP.
                 It is understood that the proposals received become part of the official procurement file on this matter
                 without obligation to OSP or CUSTOMERS.

       2.10     Withdrawal of Proposals
                 Vendors may withdraw their submitted proposal at any time up to the proposal due date and time. To
                 accomplish this, a written request signed by an authorized representative of the Vendor must be submitted
                 to the RFP Coordinator. After withdrawing a previously submitted proposal, the Vendor may submit
                 another proposal at any time up to the closing date and time.




Page 11 of 21                                                                                          October 6, 2006
       2.11     Non-Endorsement
                Selection of Vendors to provide services to participating agencies shall not be construed as an
                endorsement by CUSTOMERS that the Vendors’ services are the best or only solutions. The Vendor
                agrees to make no reference to any state agency or COOP member in any literature, promotional material,
                brochures, sales presentation or the like without the express written consent of OSP.

       2.12     Insurance
                See, Solicitation Standards, Section III, Paragraph 31.




Page 12 of 21                                                                                     October 6, 2006
3   PROPOSAL CONTENTS
         Submit one (1) complete Proposal for each category in which you offer services. All proposals must be
         submitted via attachment to an e-mail to rfpresponses@ga.wa.gov by the date and time stated in the RFP
         schedule. Example: Vendor “A” wishes to propose in both “Management Services” and “Financial Services”
         therefore Vendor “A” would complete two (2) complete proposal responses and email them separately to
         rfpresponses@ga.wa.gov. All requested information is Mandatory.
         3.1    Proposal Submission Format
                Proposals must be submitted in the format and sequence outlined in Attachment A to be responsive.
                Please refer to Attachment A, Checklist for Proposal Contents and Responsiveness, which has been
                designed and organized as a template for the preparation of responses. The preferred software format is
                Microsoft Word 97 (or more recent version). If this presents any problem or issue, contact the RFP
                Coordinator immediately.
                Clearly mark your response: RFP – 32206 Vendor Name, Service Category. The proposal must arrive at
                the e-mail address, prior to the date and time indicated on the cover page of this RFP. All proposals and
                any accompanying documentation become the property of OSP and will not be returned. Proposals
                submitted late or by fax, will not be accepted and will be considered non-responsive.
                The proposal should be formatted to eight and one-half by eleven (8-1/2 x 11) inch pages. Each major
                section must be a separate file. Each file must be clearly labeled with the following information and
                sequence: “Vendor Name” (abbreviated if necessary) then “File title” (e.g. Letter of Submittal,
                Certification and Assurances, Vendor Information, Management, Technical or Price sections). To keep
                file sizes to a minimum, Vendors are cautioned not to use unnecessary graphics in their proposals. If a
                Vendor submits more than one proposal the proposals must be distinctly marked so as not to create
                confusion between proposals. Use of the outline and templates in Attachment A is mandatory. Proposals
                that fail to follow the outline or use the templates will be considered non-responsive and will not be
                considered. The RFP Coordinator reserves the right and sole discretion to seek clarification from the
                proposer.
                It is preferred that electronic signatures appear on all documents requiring signature however, an email
                date stamp will be accepted as signed by the legally authorized representative of the firm for the purpose
                of this proposal only.
         3.2    Submission Order
                Proposals must be submitted in the following sequence, with the same headings and in accordance with
                the specific Service Category requirements in section 5 of this RFP. Independent files must be used to
                separate major sections of the proposal. The major sections of the proposal are to be submitted in the
                order noted below:
                One (1) complete original Proposal:
                A complete proposal for each category in which you offer services consisting of the following six
                documents. All proposals must be submitted via an attachment to an e-mail to rfpresponses@ga.wa.gov
                on time per the RFP schedule. Files within the attachment will be titled and ordered as follow:
                        Letter of Submittal:
                        A Letter of Submittal, must be both signed and dated by a person authorized to legally bind the
                        Vendor to a contractual relationship, e.g., the President or Executive Director of a corporation,
                        the managing partner if a partnership, or the proprietor if sole proprietorship. The Letter of
                        Submittal shall list all Service Descriptions and sub-categories for which the Vendor is intending
                        to pre-qualify and also acknowledgement of any amendments issued to the RFP.
                        Along with introductory remarks, the Letter of Submittal is to include in order the following
                        information:
                          A statement that the Vendor’s proposal meets all the requirements set forth in the RFP and,
                             if applicable, any amendments thereto; and,




Page 13 of 21                                                                                       October 6, 2006
                             A statement that acknowledges and agrees to all of the rights of GA including the RFP rules
                              and procedures, terms and conditions, and all other rights and terms specified in the RFP
                              and, if applicable, any amendments thereto; and,
                             A reference to all RFP amendments received by the Vendor (listed by date of issuance) to
                              warrant that the Vendor is aware of all such amendments, if applicable. In the event that no
                              amendments are issued, then the Vendor is to so state; and,
                             An itemization of all materials, documents, and other enclosures being provided with the
                              Vendor’s response.

                        Certification and Assurances:
                        A copy of the Certifications and Assurances form must be signed and dated by a person
                        authorized to legally bind the Vendor to a contractual relationship, e.g., the President or
                        Executive Director of a corporation, the managing partner if a partnership, or the proprietor if
                        sole proprietorship.

                        Required Vendor Information:
                        Please provide the required Vendor information in the order and format provided in Attachment
                        B. Failure respond to each requirement may disqualify the Vendor from further participation in
                        this RFP. Copy the format for multiple entries as necessary to respond to each element of
                        required information.

                        Management Performance responses (Attachment C or E) have been provided.

                        Technical Proposal Requirements have been met and response includes one Technical
                        Evaluation Form (Attachment D or F) for each category of service proposed.

                        Price Proposal: A single not-to-exceed blended hourly rate for services provided under any
                        resulting Master Contract has been quoted for each category or subcategory of service proposed.

         3.3    Content
                Each section must demonstrate the Vendor’s qualifications to fulfill the proposed services. Vendors are
                responsible for ensuring that proposals are complete and understandable by evaluators. Incomplete or
                vague responses that do not adequately demonstrate that the proposal meets these requirements will be
                considered non-responsive and may be rejected. Failure to provide adequate information to demonstrate
                to the evaluators that your firm meets the requirements shall constitute grounds for disqualification and
                may be established by any of the following conditions:
                a)      The Vendor states a requirement cannot be met.
                b)      The Vendor fails to include information requested.
                c)      The Vendor fails to include sufficient information to substantiate that a given requirement can be
                        met.
                Note: A response of "will comply or meets requirement" is not sufficient and will be deemed non-
                        responsive.




Page 14 of 21                                                                                         October 6, 2006
4   EVALUATION
         The evaluated areas on this RFP will be listed within each Category, the main evaluated elements (Evaluation
         Sections) may be but are not limited to Management, Technical and Price. A single not-to-exceed, “blended
         hourly rate” will be evaluated for all proposed services. The price submitted will be scored in relation to other
         Vendor price proposals. Each proposal will receive a single score for the Management evaluation section that
         will be applied to each category/subcategory of service that is proposed. (Example: Vendor “A” submits a
         proposal for Financial Services and proposes in subcategories Financial Consulting and Actuarial Services. In
         this case Vendor “A” would submit one “Management Section” and two technical sections and two price
         sections one for each subcategory proposed.) Proposed not-to-exceed blended hourly rates will be individually
         evaluated in all service categories/subcategory.

         4.1    Evaluation Process
                4.1.1 Determination of Responsiveness
                Proposals will be evaluated in accordance with the requirements set forth in this RFP and any
                amendments that may be issued. All proposals, including the Letter of Submittal, Certifications and
                Assurances, and Vendor Required Information, will be reviewed for completeness and compliance with
                the administrative requirements and instructions specified in this RFP.
                Responsive and responsible proposals will advance to the evaluation teams. Please use the checklist
                (Attachment A) provided for your convenience for each Service Description. Proposals that fail to
                provide specific information to adequately describe their response to any question contained in this RFP
                may be deemed non-responsive and may be rejected. The RFP Coordinator or a designated evaluation
                team member may contact the Vendor for clarification of any portion of the Vendor’s proposal.
                Only responsive proposals will advance for Category evaluation.
                4.1.2 Evaluation Team
                An evaluation team consisting of representatives from CUSTOMER staff members and OSP will perform
                the evaluation of the proposals. Proposals will be evaluated in accordance with the requirements set forth
                in this RFP and any amendments issued.
                4.1.3 Category Evaluation
                The evaluation process for each Category/Subcategory listed within this RFP will be based on the
                elements listed within the Service Description. The actual percentage of points allotted for each scoring
                element varies between each Category/Subcategory. The evaluation methodology may vary for each
                Category or Subcategory.

         4.2    Management Proposal Requirements (Mandatory Scored)
                (Attachment C and/or E)
                Management Evaluation
                The Management Section evaluation scoring will be based on the Vendor’s ability to manage projects, to
                include approach and methodology, ability and capacity to deliver service, staff/personnel management,
                communications, and internal controls. Management responses within each Service Category contain
                requirements that evaluators will use as the basis for the evaluation. Vendors need include only one
                management response per Service Category proposed.




Page 15 of 21                                                                                         October 6, 2006
         4.3    Technical Proposal Requirements (Mandatory Scored)
                (Attachment D and/or F)
                Technical Evaluation
                The purpose of this section is to provide OSP and CUSTOMERS with evidence that the Vendor has
                sufficient technical experience in providing consulting services. The Technical Section of each
                responsive proposal will be evaluated and scored by a panel of potential CUSTOMERS and/or
                representatives of the Office of State Procurement. Evaluation scoring will be based on the Vendor’s
                technical abilities, to include depth and breadth of experience, project/technical expertise, knowledge,
                task identification and performance, and project results. Evaluators will score responses submitted on the
                Technical Evaluation Form for each Service Description.

                Technical Evaluation Form (TEF)
                Completing the TEF
                A separate TEF is required for each subcategory proposed. There are eight evaluated elements on the
                TEF and Vendor responses must fit within the spaces provided using no smaller than a 10-point font. The
                TEF will be used by the Technical Evaluation Team to assess a Vendor's breadth of experience (1, 2, &
                3), understanding of the technical qualifications relating to the category/ subcategory of service proposed
                (4), project approach and methodology (5), work performance (6), and project delivery/results (7).
                Additionally, the Vendor's overall qualifications and ability to provide services in each category proposed
                will be scored based upon the Vendor Self-Assessment required in item (8).

                Project/work experience (TEF elements 1, 2, 3): On page one of the TEF list up to three (3)
                projects/engagements that the Vendor has completed since July 1, 2003 that included work that is
                typically be associated with the category discipline being proposed or similar consulting efforts. Vendors
                may submit a TEF with fewer than three (3) projects/engagements, but doing so will lower the Vendor's
                possible technical score. Each project submitted must include: the project title or name; start and finish
                dates; client company or customer; project dollar value; estimate of the percent of project work that is
                attributable to the category discipline on the TEF; the name of a contact person from the client company
                or customer; and the contact's phone and e-mail.

                NOTE: By placing a contact name on the TEF, the Vendor is granting permission for the RFP
                Coordinator and/or Evaluators to contact this person regarding this RFP. These contact persons may be
                used to validate information provided on the TEF. It is the Vendor's responsibility to alert the contact that
                they have been named as a potential reference under this RFP.

                Scope of work for Project/Engagement (TEF element 4): Using the project/engagement submitted for
                element 1, identify the work required under the project/engagement scope of work that relates to the
                category/subcategory discipline or similar consulting services.

                Project Approach and Methodology (TEF element 5): Describe the Vendor's approach and
                methodology used on the project/engagement. Describe the planning and decision making methods that
                were used to undertake the project.

                Vendor Provided Activities and Tasks Performed to Complete the Scope of Work (TEF element 6):
                Describe the actual work activities and tasks that were used by the Vendor to complete the
                project/engagement work that relates to the category/subcategory discipline or similar consulting services.

                Vendor Deliverables, Milestones Achieved, and Outcome/Result (TEF element 7): Using the
                project/engagement submitted for element 1, describe the deliverables (work expectations of the
                customer) provided with respect to the project/engagement schedule, and identify the results achieved for
                the Client Company/Customer.




Page 16 of 21                                                                                           October 6, 2006
                Vendor Self Assessment of Qualifications and Ability to Provide the Category of Consulting
                Services (TEF element 8): In this final part of the TEF the Vendor is asked to provide a self assessment
                of their qualifications and ability to provide the service described in this category/subcategory or similar
                consulting services under a contract resulting from this RFP. In addition to being a scored part of the
                Technical Evaluation, this Self-Assessment may be the first thing seen by customers searching for
                qualified Vendors listed in the pre-qualified Vendor pool (Vendors receiving contracts under this RFP).

         4.4    Price Proposal Requirements (Mandatory Scored)
                Vendors must provide a single, not-to-exceed, “blended hourly rate” price quote for each Category or
                Subcategory for the initial contract term. Vendors shall be bound by the price they quote in this RFP.
                The prices quoted will be considered “not-to-exceed” prices. If and when selected to participate in the
                second tier process, vendor may then propose prices at or below the quoted prices.

                Vendors must consider the following when completing the Price Proposal.
                1. The not-to-exceed price quotation assumes weekdays only from 6 am to 6 pm, no state holidays or
                   overtime pay for each service category listed.
                2. Overtime rates are not allowed.
                3. Quote all-inclusive (“blended”) rates in United States dollars to include all expenses except travel
                   (e.g., overhead, insurance, and administration including but not limited to the GA 2.5% program cost
                   recovery fee (see Section 1.13), etc.) to accommodate working with a CUSTOMER in any area of
                   Washington. Travel expenses (if any) for Vendors providing services at locations outside of a 50-
                   mile radius of the service provider’s location may be included when responding to a CUSTOMER
                   Work Request, and may be a selection (cost) factor used by the CUSTOMER in making a best value
                   award decision for a Work Order.
                4. Price (rates) quoted will be locked in for the duration of the initial contract (i.e. from approximately
                   December 2006 to December 2008). OSP, at its sole discretion, will determine the acceptability of
                   any price changes proposed before agreeing to an extension of a Master Contract.

         4.5    Price Evaluation
                Evaluation of Rate/Price Proposals: Vendors are to quote a single, “blended hourly rate” for the initial
                term of the Master Contract. All of the proposing Vendors rates will be averaged to determine an overall
                average price. The individual price being evaluated, will receive a score based on a comparison to the
                overall average. Prices at or below average will receive full point score. Proposed prices above the
                average price will receive a proportionally reduced score.
         4.6    Overall Score Determination:
                Scores for Vendor’s Technical, Price, and Management sections of their proposal will be tabulated to
                determine the final score out of 100 points possible. Scoring for each section may vary from one category
                to another (See Category Proposal Sections). OSP intends to select all of the qualified Vendors scoring
                77 points (Level of Excellence cutoff score) or higher and have passed the reference check, to sign Master
                Contracts. OSP, at its discretion, may lower the cutoff score if it is considered in the best interests of the
                CUSTOMERS, and/or to better meet anticipated needs for Vendor availability.
                         Total Score Example 1:
                         Management Section Score:                      38
                         Technical Section Score:                       25
                         Price Section Score:                          17.7
                                           Total Evaluated Score       80.7




Page 17 of 21                                                                                           October 6, 2006
                        (This Vendor is over the level of excellence" cutoff score of 77, and, assuming they are found to
                        have met all of the other requirements established in the RFP, would be offered a Master
                        Contract)


                         Total Score Example 2:
                         Management Section Score:                      27
                         Technical Section Score:                       31
                         Price Section Score:                          10.4
                                          Total Evaluated Score        68.4

                        (This Vendor is below the level of excellence" cutoff score of 77, and, unless OSP made a
                        determination to lower the cutoff score in this category, would not be offered a Master Contract)
                         Data provided in examples and table above are for illustrative purposes only.


         4.7    Reference Checks
                References from successful proposals will be checked and will be a Pass/Fail element. OSP reserves the
                right to obtain information concerning the proposal pertinent to this RFP from any and all sources, and to
                consider such information in evaluating the responses and selecting the Apparent Successful Vendor(s).
         4.8    Selection for Master Contracts Vendor List
                OSP will select the apparent successful Vendors for inclusion in the Vendor Pool based upon satisfaction
                of all of the requirements described in this RFP and associated documents.
                Notifications of the Apparent Successful Vendors will be e-mailed to all proposing Vendors. The
                Contact e-mail address provided in the Vendor proposal will be used to notify Vendors of their status.
                Failure to provide accurate RFP Contact e-mail address will prevent OSP from including your firm in the
                notification process. According to the procurement schedule, Master Contracts will be sent to Apparent
                Successful Vendors, with cover letters naming each category of service for which the Vendor has been
                successfully pre-qualified and the date by which the signed contract must be signed and delivered to OSP.
                Failure to return the signed Master Contract(s) may disqualify the Vendor from further participation.
                As stated, each Apparent Successful Vendor will be required to sign a Master Contract with OSP. OSP
                will compile a list of the Vendors who have successfully competed in the RFP and who have signed the
                Master Contracts. The resulting list of pre-qualified Vendors, referred to as the Pre-Qualified “Vendor
                Pool” will be made available statewide, to any state agency or member of the Washington State
                Purchasing Cooperative, to be used immediately to secure contractors for specific statements of work.
                A Vendor’s presence in the pool shall reflect that the Vendor has:
                       Submitted a responsive proposal package
                       Been evaluated and scored against all scored criteria in this RFP
                       Achieved an overall evaluation combined score of 77 points or higher
                       Passed reference check
                       Signed a Master Contract for Personal Services; and
                       Have had no significant terminations for performance, within the last three (3) years.




Page 18 of 21                                                                                         October 6, 2006
         4.9    Debriefing
                All Vendors that submit proposals may request a debriefing conference.
                The request for a debriefing conference must be made by Electronic mail and received by the RFP
                Coordinator within three (3) business days after receipt of Notification of the Apparent Successful
                Vendors. The debriefing will be held within three (3) business days of the request unless otherwise agreed
                to between the parties. Requests must be made to the RFP Coordinator listed on the RFP Cover Sheet.
                Debriefing requests made to any party other than the RFP Coordinator shall be deemed unofficial and
                have no legal bearing on this RFP and subsequent Master contracts.




Page 19 of 21                                                                                        October 6, 2006
5      SERVICE CATEGORIES & LINKED DOCUMENTS
                Categories of Service
                       MANAGEMENT SERVICES
                       PERFORMANCE AUDIT SERVICES
                       FINANCIAL SERVICES
                       EDUCATIONAL CONSULTING, SOCIAL RESEARCH SERVICES
                       ENVIRONMENTAL CONSULTING SERVICES TECHNICAL RESEARCH SERVICES /
                       NATURAL RESOURCE/
                Exhibits & Attachments
                       ATTACHMENT B Vendor Information
                       ATTACHMENT C Management Proposal
                       ATTACHMENT D Technical Proposal
                       ATTACHMENT E Educational Consultant Management Proposal
                       ATTACHMENT F Educational Consultant Technical Proposal
                       EXHIBIT A Certifications & Assurances
                       EXHIBIT B Vendor Mentoring Program
                       EXHIBIT C Sample Work Request/Work Order/Capacity Check

                Linked Documents
                       SOLICITATION STANDARDS
                       SAMPLE CONTRACT
                       PROCESS DOCUMENT
                       VENDOR PERFORMANCE REPORT




Page 20 of 21                                                                    October 6, 2006
ATTACHMENT “A” CHECKLIST FOR PROPOSAL CONTENTS AND RESPONSIVENESS
       This checklist is provided as a convenience for your proposal preparation. This form will also be used by the
       evaluation team to screen for initial responsiveness. If you have any questions concerning these requirements
       please contact the RFP Coordinator. Complete an Attachment A for each category proposed.

       __________     One (1) complete original Proposal for each category in which you propose. All proposals must
                      be submitted via an attachment to an e-mail to mailto:rfpresponses@ga.wa.gov on time per
                      the RFP schedule.

       __________     Letter of Submittal has been signed by an individual authorized to legally bind your company
                      and the signature copy has been submitted.

       __________     Certification and Assurances (Exhibit A) has been signed by an individual authorized to legally
                      bind your company and the original signature copy has been submitted.

       _________      All Required Vendor Information (Attachment B) has been included in your proposal.

       __________     All Vendor Management Performance responses (Attachment C or E) have been provided.

       __________     Technical Proposal Requirements have been met and response includes one Technical
                      Evaluation Form (Attachment D or F) for each category of service proposed.

       __________     Price Proposal: A single (not-to-exceed) hourly rate for services provided under any resulting
                      Master Contract has been quoted for each category of service proposed.




Page 21 of 21                                                                                    October 6, 2006

				
DOCUMENT INFO
Description: Why Vendor Management Office document sample