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					            Security Guard Management




Security Officer Training Videos
           Security Officer Training Manuals
                 Security Business Manuals & Software

Over 2,200 companies are training their staff, increasing sales, and
enhancing their business profile using SGM products.
                                                                       2007
                                                           TRAINING VIDEOS
    •   Conflict Resolutions.............................Page 8        • Patrolling One & Two.......................... Page 4
    •   Crime Scene...................................... Page 9       • Pepper Spray Techniques.....................Page 5
    •   Customer Relations.............................Page 6          • Report Writing........................................Page 7
    •   Firearms Safety...................................Page 8       • Terrorist Patrol......................................Page 10
    •   First Aid and CPR............................. Page 11         • Uniform & Equipment..........................Page 6
    •   Foot Patrol & Vehicle Patrol................Page 4             • Writing Reports......................................Page 7
    •   Interview Techniques...........................Page 9
                                                                                     SUPERVISOR VIDEOS
    •   Introduction to Security........................Page 3
                                                                       • Basic Supervision...............................Page 12
    •   Law of Arrest..........................................Page 5
                                                                       • Post Orientation....................................Page 12
    •   Officer Safety..........................................Page 3
                                                                                    OWNERS & MANAGERS
                                                                       • How to Manage a Guard Company.....Page 13

                                MANUALS - TEMPLATES - SOFTWARE
                  •    Bid Generator .......................................................................................Page 23
                  •    Evaluation Software for Security Officers....................................................Page 21
                  •    Financial Statement Template for Security Company’s.............................Page 20
                  •    Forms Template for Security Company’s..................................................Page 21
                  •    Pocket Manual Template for Security Officers..........................................Page 20
                  •    Policy Manual Template for Security Company’s.....................................Page 19
                  •    Post Instruction Program..........................................................................Page 18
                  •    Procedure Manual Template....................................................................Page 25
                  •    Security Business Manager Software ......................................................Page 24
                  •    Security Service Contract Template ........................................................Page 23
                  •    Security Service Proposal Template .......................................................Page 22
                  •    Test Creator / Corrector Software .........................................................Page 22
                  •    Unemployment Manual Template............................................................Page 19

                      DISCOUNT BUNDLES.........................................Pages 13, 30, 31

                      PATROL MONITOR SYSTEM..........................Pages 17

                      TRAINING PROGRAMS.....................................Pages                      4, 7, 8, 10, 11, 12, 27, 28, 29




                      MANUALS AND TRAINING BOOKS............Page 16

                      FIRST AID MANIKINS.......................................Page 26

                      ORDERING & SHIPPING DETAILS.............Page 14, 15
           WE RESERVE THE RIGHT TO CORRECTANY LAYOUT OR PRINTING ERRORS IN THIS CATALOG.

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TRAINING VIDEOS
INTRODUCTION TO SECURITY                                                                                                         VHS OR DVD


This training session was produced to instill motivation and dedication for applicants and security officers. It highlights and explains
the rationale of most issues that confront guard services every day. Its main objective is to decrease turnover and create a mind set
that will produce a better employee. The video gets to the point and is enhanced with video action of the subject being discussed.
The following is a partial list of the topics covered:
•   Why security officers are necessary
•   How security officers fit into the company profile
•   How to act as a deterrent
•   What a security officer’s purpose is
•   What a customers assets are and why it is necessary to protect them
•   How to reduce liability for their company
•   The various security functions they may be assigned to such as foot patrol, mobile
       patrol, desk duties, gate control, etc.                                                                                                                                                        Stock                                                    Item                                                                                                                                                                            Price
•   The difference between in-house security and contract guard company service                                                                                                               ○           ○           ○           ○            ○               ○               ○               ○               ○           ○           ○           ○           ○           ○           ○           ○               ○               ○           ○           ○           ○           ○




•   Legal authority limits                                                                                                                                                                                VH204                                                VHS: Intro. To Security                                                                                                                                                                 $45
•   Difference between felonies and misdemeanors
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                                                                                                                                                                                                          DV205                                                DVD: Intro. To Security                                                                                                                                                                 $55
•   How to maintain a good attitude                                                                                                                                                           ○           ○           ○           ○           ○            ○               ○               ○               ○           ○            ○              ○           ○           ○           ○           ○               ○               ○           ○           ○           ○           ○




•   Why courtesy and honesty must be maintained at all times                                                                                                                                              SV703                                                        VHS: Spanish Version $55
•   The observe and report requirements
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                                                                                                                                                                                                      SV704                                                    DVD: Spanish Version                                                                                                                                                                $65
•   Time and attendance                                                                                                                                                                           ○           ○           ○           ○            ○               ○               ○               ○               ○           ○           ○           ○           ○           ○           ○               ○               ○               ○           ○           ○           ○




•   Many do’s and don’ts the officer will need to know while on duty                                                                                                                          Duration: 21 Minutes
•   And much more...                                                                                                                                                                          Free Shipping! See details on page 14

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    OFFICER SAFETY                                                                                                               VHS OR DVD

The purpose of this training video is to make the security officer aware and to recognize situations that may be a
potential criminal or safety hazard. It puts in plain words the situations that confront an officer. The following is a partial
list of the topics covered:

                    When to consider someone as potentially hazardous
                    The importance of remaining alert
                    Never confront a hostile person alone
                    When and when not to attempt a physical situation
                    The importance of nightsticks and other equipment
                    How to approach a group of disorderly persons
                    Traffic safety
                    Flashlight techniques
                    How to walk silently
                    Communication guidelines
                    Vehicle patrol safety concerns
                    When to call law enforcement
                    How to balance officer safety and job performance                                                                                                                 Stock                                                   Item                                                                                                                                                                         Price
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                                                                                                                                                                                      VH242                                                   VHS: Officer Safety                                                                                                                                                                          $45
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                                                                                                                                                                                      DV261                                                   DVD: Officer Safety                                                                                                                                                                          $55
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                                                                                                                                                                                      Duration:12 Minutes

                                                                                                                                                                                      Free Shipping! See details on page 14


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    PATROLLING ONE & TWO                                                                                                                                 VHS OR DVD                                                                                                                                                                                                      See details on pages 30 - 31

Patrolling is the heart of a security officer’s duties. There are so many variations and duties involved that we made this a two-session module
to cover as many topics as possible. The session is a total of 48 minutes. It covers most of the major concerns that security officers face
everyday. It gets to the point and is enhanced with video action throughout as the subject is being discussed. The following is a partial list
of the topics covered:
• Post orders                            • Patrolling with guard tour systems
• The importance of your company’s • Using the uniform as a deterrent
  policies and procedures                • Using a notebook
• The purpose of patrolling              • Basic law of arrest
• Equipment used to patrol such as       • Locating safety hazards
  nightsticks, guard tour systems, etc. • Inside patrol versus outside patrols
• Alarm systems                          • Bomb threats
• How to handle emergencies              • Parking lot and parking rules                                                                                                                                                                                                                 Stock                                                                       Item                                                                                                                                                                                            Price
• How to spot safety hazards             • Key control
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• How to report incidents and situations • Emergency situations                                                                                                                                                                                                                          VH207                                                                       VHS: Patrolling I & II                                                                                                                                                                                  $ 90
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• When to make a report                  • Locking and unlocking procedures                                                                                                                                                                                                              DV208                                                                       DVD: Patrolling I & II                                                                                                                                                                                  $110
• Protecting the customer’s assets       • Fire hazards                                                                                                                                                                                                                                  ○               ○               ○               ○               ○               ○               ○               ○               ○               ○               ○               ○               ○               ○           ○           ○           ○           ○           ○           ○           ○           ○




• What a deterrent is and how to use it • Using fire extinguishers                                                                                                                                                                                                                       SV705                                                                           VHS                                                     Spanish Version                                                                                                                         $110
    to their best advantage              • Fire equipment, sprinklers
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• Public relations                                                                                                                                                                                                                                                                       SV706                                                                                   DVD Spanish Version                                                                                                                                                                     $130
                                         • And more …                                                                                                                                                                                                                                    ○               ○               ○               ○               ○               ○               ○               ○               ○               ○               ○               ○               ○               ○           ○           ○           ○           ○           ○           ○           ○           ○



• How to take a report                                                                                                                                                                                                                                                                           Session one: 21 min. Session two: 27 min.
• Answering the telephone                                                                                                                                                                                                                                                                                                                            DurationTotal: 48 Minutes
• How to use the senses including common                                                                                                                                                                                                                                                     ○               ○               ○



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  sense
• Patrolling techniques
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    FOOT PATROL AND VEHICLE PATROL                                                                                                                                               VHS OR DVD

Foot Patrol can be one of the best customer/public relation tools a security organization can
utilize. The basic techniques and considerations presented can apply to most foot patrol
assignments. The following is just a partial list of the topics covered:
                    How not to patrol in a routine manner
                    Maintaining a high visibility
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                    Officer safety                                                                                                                                                                                                                                           ○               ○               ○               ○               ○               ○               ○               ○               ○               ○               ○               ○               ○               ○               ○           ○           ○           ○           ○           ○           ○           ○




                    Building entry and exit methods                                                                                                                                                                                                                              VH241                                                                   Foot Patrol & Vehicle Patrol $ 90
                    Inspecting buildings and property                                                                                                                                                                                                                        ○               ○               ○               ○               ○               ○               ○               ○               ○               ○               ○               ○               ○               ○               ○           ○           ○           ○           ○           ○           ○           ○




                    Using a flashlight                                                                                                                                                                                                                                           DV260                                                                   Foot Patrol & Vehicle Patrol $110
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                    Reducing officer exposure when in hazardous situations                                                                                                                                                                                                   Foot Patrol                                                                                                                                             22                                          Minutes
                    Communication                                                                                                                                                                                                                                                ○               ○               ○               ○               ○               ○               ○               ○               ○               ○               ○               ○               ○               ○               ○           ○           ○           ○           ○           ○           ○           ○




                                                                                                                                                                                                                                                                             Vehicle Patrol    16 Minutes
                    Clothing requirements                                                                                                                                                                                                                                    ○


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                                                                                                                                                                                                                                                                                               38 Minutes
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                    Equipment requirements and inspections                                                                                                                                                                                                                   ○               ○               ○


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    PATROL TRAINING PROGRAM
                                                                         The Security Officer Patrol Program includes an instructors manual, PowerPoint illustration CD
                                                                         and all four of the above videos.

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                                                                                                     VH270                                                   All 4 VHS videos (Patrolling I & II, Foot Patrol & Vehicle Patrol)                                                                                                                                                                                                                                                                                                                              $190
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                                                                                                     DV271                                                   All 4 DVD videos (Patrolling I & II, Foot Patrol & Vehicle Patrol)                                                                                                                                                                                                                                                                                                                                  $230
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                                                                                                     FLP905
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                                                                                                                                                     Optional Flip Chart System (for those without PowerPoint capabilities)
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                                                                                                                                                                                 Free Shipping! See details on page 14

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TRAINING VIDEOS
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LAW OF ARREST                                                                                                           VHS OR DVD



This training session gives a basic overview of the law of arrest. It does not get into specific state laws but demonstrates to the security
officer the laws of arrest common to all states. It is designed to teach the limitations of their authority and to reduce liability exposure, not
only for the officer but for their company and their company’s clients as well. This training session covers the following subjects:

•   Felonies and misdemeanors
•   Sources of authority
•   Criminal and civil law
•   Avoiding lawsuits
•   Overview of legal authority
•   What constitutes an arrest
•   When is an arrest legal
•   What is a citizen arrest
•   Probable cause
•   Questioning a suspect
•   Making an arrest
•   Maintaining an arrest
•   Restraining a prisoner
•   Searching a prisoner
•   What are the fruits of a crime                                                                                                                                                      Stock                                   Item                                                         Price
•   What is contraband
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                                                                                                                                                                                        VH217
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                                                                                                                                                                                                                                VHS: Law of Arrest
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•   What is a weapon
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                                                                                                                                                                                        DV218                                   DVD: Law of Arrest                                                $55
•   Search authority                                                                                                                                                                    ○       ○       ○       ○       ○        ○       ○       ○   ○   ○   ○   ○   ○   ○   ○   ○   ○   ○    ○    ○    ○   ○




•   Searching procedures                                                                                                                                                                SV707                                   VHS: Spanish Version                                              $55
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•   What constitutes excessive force                                                                                                                                                    SV708                                   DVD:Spanish Version                                               $65
•   Controlling a prisoner                                                                                                                                                              ○       ○       ○       ○       ○




                                                                                                                                                                                                        Duration: 27 Minutes
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•   And more …                                                                                                                                                                          ○       ○       ○       ○       ○        ○       ○       ○   ○   ○   ○   ○   ○   ○   ○   ○   ○   ○    ○    ○    ○   ○




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PEPPER SPRAY TECHNIQUES                                                                                                 VHS OR DVD

This video not only covers the legal and moral aspects but gives established techniques, user awareness and responsibilities security
officers must know when carrying and dispensing pepper spray.


• Understanding when and when not to dispense
  pepper spray
• Effective non-lethal techniques
• Liability issues to consider
• Pro-Active considerations                                                                                                                                                                 Stock                                Item                                                        Price
• Required documentation preparation                                                                                                                                                        ○       ○       ○       ○       ○        ○    ○      ○   ○   ○   ○   ○   ○   ○   ○   ○   ○   ○    ○    ○    ○   ○




• Tactical positions                                                                                                                                                                        VH237                                VHS: Pepper Spray Tech.                                          $45
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• Handling aggressive situations
                                                                                                                                                                                            DV238                                DVD: Pepper Spray Tech.                                          $55
• Chemical make up                                                                                                                                                                          ○       ○       ○       ○       ○        ○    ○      ○   ○   ○   ○   ○   ○   ○   ○   ○   ○   ○    ○    ○    ○   ○




• Post first aid                                                                                                                                                                            Duration: 23 Minutes
• Proper carrying, storage and care of canisters
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                                                                                                                                                                                            Free Shipping! See details on page 14
• And more …
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1-800-672-3348                                                                                                                                                                                                                                                                                              5
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                                                                                                                                                                                                               See details on pages 30 -31
 UNIFORM AND EQUIPMENT                                                                                                               VHS OR DVD
    It is a well known fact that first impressions are lasting impressions. Having sloppy looking security officers, no matter how smart they may
    be, will always have a negative effect on your business. How to take care of the uniform and use company equipment is not only important
    but can be costly if neglected. This training tape will motivate security officers to wear their uniform correctly and will decrease equipment
    damage and losses.
    •       Purpose of the uniform
    •       Making a good appearance
    •       How to make a lasting impression
    •       Taking care of the uniform
    •       Summer and Winter Dress
    •       Hat, badge and cap plate requirements
    •       Proper fit of the uniform
    •       Proper use of a company radio
    •       Weapons
    •       Key control                                                                                                                                                                           Stock             Item                                                 Price
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    •       Nightstick familiarity                                                                                                                                                                VH214            VHS: Uniform and Equipment                                $45
    •       And more …                                                                                                                                                                        ○    ○   ○   ○   ○    ○    ○   ○   ○   ○   ○   ○   ○   ○   ○   ○   ○   ○   ○   ○   ○   ○




                                                                                                                                                                                                  DV215            DVD: Uniform and Equipment                                $55
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                                                                                                                                                                                                  Duration: 30 Minutes
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        CUSTOMER RELATIONS                                                                                                       VHS OR DVD

The Customer Relations video gives the security officer a clear perspective regarding
the importance of treating clients and the public with respect. It also explains why
having good customer relations will help them to control anger and hostility when
verbally threatened. This video includes but is not limited to the following subjects:


                             •           The Purpose of Customer Relations
                             •           Why Customer Relations
                             •           Customer Needs
                             •           Customer Policies
                             •           Customer Procedures
                             •           Non-Aggressive Techniques
                             •           Demeanor for Highly Public Contracts




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                                                                                                                                                                                                  VH244             VHS: Customer Relations                                  $45
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                                                                                                                                                                                                  DV259                 DVD: Customer Relations                              $55
                                                                                                                                                                                              ○    ○   ○   ○   ○    ○    ○   ○   ○   ○   ○   ○   ○   ○   ○   ○   ○   ○   ○   ○   ○   ○




                                                                                                                                                                                                  Duration: 15 minutes

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TRAINING VIDEOS
REPORT WRITING                                                                                                           VHS OR DVD

Report writing is an essential responsibility for all security officers. It is also the most difficult. To
ease this difficulty, SGM offers this easy-to-understand training tape. This training session not only
explains the purpose of report writing but it also has visual action that highlights the narrator as he
teaches. This report writing training session includes but is not limited to:

• Note Taking                                                                                   • Keeping reports clear, concise and
• The purpose of report writing                                                                   complete
• Accountability in reports                                                                     • Setting up and using a notebook
• Daily log, incident reports, and more                                                         • Making copies of reports
                                                                                                • Reports and litigations                                                                         Stock                                                                                           Item                                                                                                                                                                                 Price
• Making a report narration                                                                                                                                                                   ○                   ○                   ○                   ○                   ○                   ○               ○               ○               ○               ○               ○               ○               ○               ○           ○           ○           ○           ○        ○           ○           ○           ○



• The who, what, where, when                                                                    • Reports reduce liability                                                                        VH211                                                                                           VHS: Report Writing                                                                                                                                                                              $45
   and why of report writing                                                                    • Reporting malfunctions on posts                                                             ○                   ○                   ○                   ○                   ○                   ○               ○               ○               ○               ○               ○               ○               ○               ○           ○           ○           ○           ○        ○           ○           ○           ○




• Understanding military time                                                                   • Reporting defective company equip-                                                              DV212                                                                                           DVD: Report Writing                                                                                                                                                                              $55
                                                                                                  ment                                                                                        ○                   ○                   ○                   ○                   ○                   ○               ○               ○               ○               ○               ○               ○               ○               ○           ○           ○           ○            ○           ○           ○       ○           ○




                                                                                                                                                                                                      SV709                                                                                   VHS: Spanish Version                                                                                                                                                                                 $55
                                                                                                • Reading reports                                                                         ○                   ○                   ○                   ○                   ○                   ○               ○               ○               ○               ○               ○               ○               ○           ○               ○           ○           ○           ○        ○           ○           ○           ○




                                                                                                • The chain of custody                                                                                SV710                                                                                       DVD: Spanish Version                                                                                                                                                                             $65
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                                                                                                • And more …                                                                                                  Duration: 27 Minutes
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    WRITING REPORTS                                                                                                      VHS OR DVD

The Writing Report video is the counterpart to the Report Writing video. This video focuses
on the techniques needed to write clear and straightforward reports. It gives the security
officer guidelines to reduce entering repetitive information. This video comes with a CD that
has sample templates. These 30 sample reports can be printed out over and over. Issue all or
some of them to your security officers to use in the field as outline samples. The following is
a partial list of the topics covered in this video:

             VIDEO TOPICS                                                           SAMPLE REPORT CATEGORIES
            Analyzing a Report                                                  Vehicle Theft         False Report
            Report Composure                                                    Lost Property         Assault with a deadly                                                                           Stock                                                                                           Item                                                                                                                                                                                 Price
            Taking Notes                                                        Juvenile Contact      weapon
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            Straightforward Reports                                                                                                                                                                   VH243                                                                                           VHS: Writing Reports                                                                                                                                                                             $45
                                                                                Indecent Exposure     Suspicious Person                                                                       ○                   ○                   ○                   ○                   ○                   ○               ○               ○               ○               ○               ○               ○               ○               ○           ○           ○           ○           ○        ○           ○           ○           ○



            Report Requirements                                                 Arson                 Accident / Medical                                                                              DV262                                                                                           DVD: Writing Reports                                                                                                                                                                             $55
            And More…                                                           Prowler               Police Assistance                                                                       ○                   ○                   ○                   ○                   ○                   ○               ○               ○               ○               ○               ○               ○               ○               ○           ○           ○           ○           ○        ○           ○           ○           ○




                                                                                Child Endangerment    Employee theft                                                                                  Duration: 24 Minutes
                                                                                                                                                                                                          ○                   ○                   ○                   ○                   ○                   ○               ○               ○               ○               ○               ○               ○               ○           ○           ○           ○            ○           ○           ○           ○           ○




                                                                                Robbery               Burglary
                                                                                Illegal Dumping       And more…
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    REPORT WRITING TRAINING PROGRAM                                                                                                      VHS OR DVD
                                                                                            The Reporting Program contains the Report Writing and Writing Reports videos and
                                                                                            the Writing Reports CD Template.

                                                                                            Utilizing these two dynamic training                                                                  Stock                                                                                           Item                                                                                                                                                                                 Price
                                                                                            videos in your training sessions                                                                              ○                   ○                   ○                   ○                   ○                   ○               ○               ○               ○               ○               ○               ○               ○           ○           ○           ○            ○           ○           ○           ○           ○




                                                                                            will improve your security officer’s                                                                  VH250                                                                                           VHS: Report Program                                                                                                                                                                              $85
                                                                                            reports which in turn will provide
                                                                                                                                                                                                      ○                   ○                   ○                   ○                   ○                   ○               ○               ○               ○               ○               ○               ○               ○               ○           ○           ○           ○        ○               ○           ○           ○




                                                                                                                                                                                                  DV269                                                                                           DVD: Report Program                                                                                                                                                                              $105
                                                                                            your clients documentation that is                                                                ○                   ○                   ○                   ○                   ○                   ○               ○               ○               ○               ○               ○               ○               ○               ○           ○           ○           ○           ○        ○           ○           ○           ○



                                                                                            clear, concise and informative.                                                                       Duration: 51 Minutes
                                                                                                                                                                                                          ○                   ○                   ○                   ○                   ○                   ○               ○               ○               ○               ○               ○               ○               ○           ○           ○           ○            ○           ○           ○           ○           ○




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                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                      See details on pages 30 - 31
         CONFLICT RESOLUTIONS                                                                                                                                                                                                                                                                                     VHS OR DVD


 The Conflict Resolution training video gives the security officer thye advantage when
 they are faced with argumentative individuals. This training video covers the following
 topics:

                 •                       Persuasion Skills
                 •                       Verbal Skills
                 •                       Dealing with Hostile persons
                 •                       Controlling your emotions                                                                                                                                        ○
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                 •                       How to escort a hostile person                                                                                                                                       ○               ○               ○           ○           ○           ○           ○           ○           ○           ○           ○           ○           ○           ○           ○           ○           ○           ○           ○           ○           ○               ○




                                         off the post                                                                                                                                                     ○
                                                                                                                                                                                                              VH226       ○               ○               ○           ○           ○
                                                                                                                                                                                                                                                                                      VHS: Conflict Resolutions
                                                                                                                                                                                                                                                                                              ○           ○           ○           ○           ○           ○           ○           ○           ○           ○           ○           ○           ○
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                 •                       Reading body language                                                                                                                                            ○               ○               ○           ○           ○           ○           ○           ○           ○           ○           ○           ○           ○           ○           ○           ○           ○           ○           ○           ○           ○               ○




                                                                                                                                                                                                              DV258                                                                   DVD: Conflict Resolutions                                                                                                                                       $55
                 •                       And more…                                                                                                                                                        ○               ○               ○           ○           ○           ○           ○           ○           ○           ○           ○           ○           ○           ○           ○           ○           ○           ○           ○           ○           ○               ○




                                                                                                                                                                                                              Duration: 22 Minutes
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TFIREARMS SVIDEOS
 RAINING AFETY                                                                                                                                                                                                                                                                                                VHS OR DVD

This firearm safety training session stresses the importance of firearm safety. The session includes caring for hand held weapons, firing on a
range, what a security officer’s responsibility is to the public and themselves, as well as teaching commonly accepted principles of handgun
safety. This training session can be used as an adjunct to any state-certified firearms program.
• Understanding handgun mechanics
• Cartridge safety
• Sight alignment
• Loading and unloading
• Firearm safety rules
• Muzzle control
• Dry firing
• Eye and Ear safety
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• Range rules and etiquette                                                                                                                                                                                                                                                                                                                                                                                                                                                                       ○                   ○                   ○                   ○                   ○               ○               ○               ○               ○               ○               ○               ○               ○               ○       ○           ○           ○           ○           ○   ○       ○       ○



• Action differentials between                                                                                                                                                                                                                                                                                                                                                                                                                                                                            VH239                                                                                           VHS: Firearms Safety                                                                                                                                                                $45
      revolvers and semi-automatics                                                                                                                                                                                                                                                                                                                                                                                                                                                               ○                   ○                   ○                   ○                   ○               ○               ○               ○               ○               ○               ○               ○               ○               ○       ○           ○           ○           ○           ○   ○       ○       ○




• Cleaning weapons                                                                                                                                                                                                                                                                                                                                                                                                                                                                                        DV240                                                                                           DVD: Firearms Safety                                                                                                                                                                $55
• Gun locks, lock boxes, and safes                                                                                                                                                                                                                                                                                                                                                                                                                                                                ○                   ○                   ○                   ○                   ○               ○               ○               ○               ○               ○               ○               ○           ○               ○           ○           ○        ○           ○          ○       ○       ○       ○




                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                          Duration: 20 Minutes
• And more …
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         FIREARMS TRAINING PROGRAM                                                                                                                                                                                                                                                                                VHS OR DVD
 The Firearm Training Program gives the instructor all the necessary lecture
 tools to present a professional and comprehensive program.
 The Firearm Training Program includes the following:
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                             •                   The Firearms Safety Training Video                                                                                                                                                                                                                                                                                                                                                                                               VH273 VHS: Firearms Training Program                                                                                                                                                                                                                                                                        $85
                             •                   A complete Instructor’s outline                                                                                                                                                                                                                                                                                                                                                                                          ○               ○                   ○                   ○                   ○                   ○               ○               ○               ○               ○               ○               ○               ○               ○               ○           ○           ○           ○           ○           ○       ○       ○       ○




                                                                                                                                                                                                                                                                                                                                                                                                                                                                                  DV274 DVD: Firearms Training Program                                                                                                                                                                                                                                                                        $95
                             •                   PowerPoint slides to compliment                                                                                                                                                                                                                                                                                                                                                                                  ○               ○               ○                   ○                   ○                   ○                   ○               ○               ○               ○               ○               ○               ○               ○               ○           ○           ○           ○           ○           ○       ○       ○       ○       ○




                                                  the firearms training program                                                                                                                                                                                                                                                                                                                                                                                                   FP912 Firearms Flip Chart System                                                                                                                                                                                                                                                                            $35
                             •                   Optional Flip Chart system available                                                                                                                                                                                                                                                                                                                                                                                 ○               ○               ○                   ○                   ○                   ○               ○               ○               ○               ○               ○               ○               ○               ○            ○              ○           ○           ○           ○        ○          ○       ○       ○       ○




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TRAINING VIDEOS
     INTERVIEW TECHNIQUES                                                                                                                VHS OR DVD



    This training video explains the difference regarding the various levels of interviews. They include;
    witness, victim and suspect dialogues. The following is a partial list of just some of the topics presented:



         •       Interviewers responsibility
         •       Documentation
         •       Confidentiality
         •       Types of interviews
         •       Locations for interviews
         •       Note taking                                                                                                                                                                     Stock                                                                                                  Item                                                                                                                                                                                 Price
         •       Demeanor of the officer                                                                                                                                                 ○       ○    ○       ○    ○          ○     ○          ○        ○          ○     ○          ○    ○          ○    ○          ○    ○          ○    ○           ○    ○           ○    ○           ○    ○           ○    ○           ○   ○           ○   ○           ○   ○           ○   ○           ○    ○          ○       ○        ○       ○        ○




         •       And more…                                                                                                                                                                       VH249                                                                 VHS: Interview Techniques                                                                                                                                                                                                             $45
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                                                                                                                                                                                                 DV268                                                                  DVD: Interview Techniques                                                                                                                                                                                                            $55
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                                                                                                                                                                                             Duration: 22 Minutes
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     CRIME SCENE                                                                                                                         VHS OR DVD


         This video impresses upon the officer the importance in preserving a crime scene. It
         includes several examples in various surroundings that a security officer could be
         confronted with . The following is a partial list of some of the topics:



                     •       Protecting the crime scene
                     •       Documentation of evidence
                     •       Recording the scene
                     •       Preventing crime scene
                     •       Corruption
                     •       Identifying evidence
                     •       Preserving evidence
                     •       Controlling access
                     •       Assisting the Police
                     •       And more…




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                                                                                                                                                                                             VH245                                                                           VHS: Crime Scene                                                                                                                                                                                                            $45
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                                                                                                                                                                                             DV257
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                                                                                                                                                                                                                                                                             DVD: Crime Scene
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                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                         $55          ○                ○




                                                                                                                                                                                                 Duration: 19 Minutes
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    TERRORIST PATROL                                             VHS OR DVD                                                                                                                                                                        See details on pages 30 - 31



This video training session illustrates and instructs security officers on the basic responsibilities needed to prevent and/or reduce a terrorist
attack at their post. Although it does not cover every aspect of combating terrorism, it gives them an overview of situation profiles. The
session shows the security officer what to do if they discover a suspected terrorism situation. This session includes but is not limited to the
following subjects:

•   Assisting law enforcement                       • Secondary devices
•   Recognizing something suspicious                • Suicide bombers
•   What is terrorism                               • Understanding
•   Understanding the different types of               Thermal
    terrorism:                                          Asphyxiation
    • Biological                                        Radiological
    • Nuclear                                          Chemical
    • Incendiary                                        Etiological
    • Chemical                                          Mechanical
    • Explosive                                     • Implementing self-protective measures
    • What are incendiary devises                   • Pipe bombs
                                                    • Satchel bombs                                                                                Stock                                                                                           Item                                                                                                                                                                                                        Price
    • How to handle a bomb threat                                                                                                              ○                   ○                   ○                   ○                   ○                   ○                   ○                   ○                   ○               ○               ○               ○               ○               ○               ○           ○           ○           ○           ○           ○           ○           ○




    • Terrorist situation profiles                  • Evacuation procedures
                                                                                                                                                   VH220                                                                                           VHS: Terrorist Patrol                                                                                                                                                                                       $45
    • Warning signs                                 • Vehicle inspections                                                                      ○                   ○                   ○                   ○                   ○                   ○                   ○                   ○                   ○               ○               ○               ○               ○               ○               ○           ○           ○           ○           ○           ○           ○           ○




    • Suspicious mailing containers                 • Screening ID procedures                                                                      DV221                                                                                           DVD: Terrorist Patrol                                                                                                                                                                                       $55
    • Booby traps                                   • And more …                                                                                       ○                   ○                   ○                   ○                   ○                   ○                   ○                   ○                   ○               ○               ○               ○               ○               ○               ○           ○           ○           ○           ○           ○           ○           ○




                                                                                                                                                   SV711                                                                                           VHS: Spanish Version                                                                                                                                                                                            $55
    • Warning Signs for biochemical attacks                                                                                                    ○                   ○                   ○                   ○                   ○                   ○                   ○                   ○                   ○               ○               ○               ○               ○               ○               ○           ○           ○           ○           ○           ○           ○           ○




                                                                                                                                               ○
                                                                                                                                                   SV712           ○                   ○                   ○                   ○
                                                                                                                                                                                                                                               DVD: Spanish Version
                                                                                                                                                                                                                                                   ○                   ○                   ○                   ○               ○               ○               ○               ○               ○               ○           ○           ○           ○           ○
                                                                                                                                                                                                                                                                                                                                                                                                                                                                   $65     ○           ○           ○




                                                                                                                                                   Duration: 27 Minutes
                                                                                                                                                   ○                   ○                   ○                   ○                   ○                   ○                   ○                   ○                   ○               ○               ○               ○               ○               ○               ○           ○           ○           ○           ○           ○           ○           ○



                                                                                                                                                   Free Shipping! See details on page 14


     HOMELAND SECURITY PROGRAM
    9-11 clearly demonstrated the threat to and importance of security in our Nation. Your organization and security officers are now
    an intricate and important part of the homeland security efforts. All citizens have been asked to keep their eyes open for
    suspicious persons and situations. The security officer’s eyes must be like binoculars and be more vigilant. This training
    program uses the Terrorist Patrol video to give the officer a clear overview of what terrorism is and what to do. The instructor can
    then follow up using the Homeland Security instructor’s manual to place more emphasis on the subjects. The Program also
    includes an outline for setting up an evacuation plan for your clients. Included is a PowerPoint presentation to compliment the
    manual.




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                                                                                             VH281                                    VHS: Homeland Security Program                                                                                                                                                                                                                                                                                           $85
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                                                                                             DV282                                    DVD: Homeland Security Program                                                                                                                                                                                                                                                                                           $95
                                                                                         ○       ○       ○       ○        ○       ○        ○                   ○                   ○                   ○                   ○                   ○                   ○                   ○                   ○               ○               ○               ○               ○               ○               ○               ○           ○           ○           ○           ○           ○           ○




                                                                                             FLP906 Optional Flip Chart System                                                                                                                                                                                                                                                                                                                                 $40
                                                                                              (for those without PowerPoint capabilities)
                                                                                     ○       ○       ○       ○        ○       ○        ○                   ○                   ○                   ○                   ○                   ○                   ○                   ○                   ○                   ○               ○               ○               ○               ○               ○               ○           ○           ○           ○           ○           ○           ○




                                                                                                                     Free Shipping! See details on page 14



10                                                                                                                                                                                                                                                                                                                                                         www.SGMnow.com
    TRAINING VIDEOS
    BASIC FIRST AID FOR SECURITY OFFICERS                                                                                                            VHS OR DVD

This training video is a two part presentation with scenes and graphics that make it easy to understand. Part one
covers general first aid techniques. Part two demonstrates the steps in performing CPR and the Heimlich
Maneuver on adults, children and infants. See the compatible manikins SGM offers at reduced prices that can be
used in conjunction with this video.


• Purpose of first aid
• Complete CPR overview
• Heimlich Maneuver
• Conception and treating victims for:
  • Shock
  • Electric shock situations
  • Burn victims
  • Severe bleeding victims
  • Broken bones
  • Serious nose bleeds
  • Bone, joint, and muscle injuries
  • Splinting a victim correctly
• When to use and not use a tourniquet
• And much more
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    BASIC FIRST AID & CPR TRAINING PROGRAM                                                                                                               VHS OR DVD
                                                                                                                                                                                                                                                                                                                                                                                                                                                 See our
The Basic First Aid & CPR Training Program can be purchased in VHS or DVD format. The program                                                                                                                                                                                                                                                                                                                                                  CPR Training
includes a video for basic First Aid and another for CPR. The program includes the Instructors Manual                                                                                                                                                                                                                                                                                                                                          manikins on
with a PowerPoint presentation with over 300 slides. There is also an optional flip chart tent system                                                                                                                                                                                                                                                                                                                                            page 26.
with over 170 illustrations. SGM also have adult and infant CPR manikins available.

The program is ideal for new instructors. It gives them a quantum leap toward a First Aid Instructor’s
certification. It is also an excellent outline for certified instructors. The Basic First Aid & CPR Training
Program includes:

                                                                                                                                                                             Stock                                                                                                                         Item                                                                                                                                                                                                        Price
        •       VHS or DVD video training sessions                                                                                                                           ○               ○               ○                ○                ○                   ○                   ○                   ○                   ○               ○               ○               ○               ○               ○               ○               ○               ○               ○               ○           ○           ○           ○           ○           ○           ○           ○



                                                                                                                                                                             VH235                                                                                 VHS: Basic First Aid                                                                                                                                                                                                                                        $ 90
        •       Instructors Outline (over 200 pages)                                                                                                                         ○               ○               ○                ○                ○                   ○                   ○                   ○               ○               ○               ○               ○               ○               ○               ○               ○               ○               ○               ○           ○           ○           ○           ○           ○           ○           ○




        •       OneAmerican Red Cross First Aid & Safety Handbook                                                                                                            DV236     DVD: Basic First Aid              $110
                                    (See page 16 for additional First Aid Books)                                                                                              Duration: 60 Minutes
        •       A PowerPoint presentation in full color with 300+ slides                                                                                                      Session one: 32 min., Session two: 28 min.
                                                                                                                                                                             ○                ○                  ○                ○                ○                   ○                   ○                   ○               ○               ○               ○               ○               ○               ○               ○               ○               ○               ○               ○           ○           ○           ○           ○           ○           ○           ○



        •       An optional Flip Chart tent with over 170 pages of illustrations
                                                                                                                                                                             VH267                                                                 VHS - Basic First Aid & CPR                                                                                                                                                                                                                                                         $230
                is also available/
                                                                                                                                                                                                                                                                                           Training program
                                                                                                                                                                                 ○               ○               ○                ○                ○                   ○                   ○                   ○               ○               ○               ○               ○               ○               ○               ○               ○               ○               ○               ○           ○           ○           ○           ○           ○           ○           ○




                                                                                                                                                                         DV290                                                                 DVD - Basic First Aid & CPR                                                                                                                                                                                                                                                         $240
                                                                                                                                                                                                                                                                                           Training program
                                                                                                                                                                                                         Free Shipping! See details on page 14
                                                                                                                                                                                 ○               ○                ○                ○                   ○                   ○                   ○                   ○               ○               ○               ○               ○               ○               ○               ○               ○               ○               ○               ○           ○           ○           ○           ○           ○           ○           ○




                                                                                                                                                                                 FLP907 Optional Flip Chart System (170 pages) $75
                                                                                                                                                                                  (for those without PowerPoint capabilities)
                                                                                                                                                                                     ○               ○                ○                ○                   ○                   ○                   ○               ○               ○               ○               ○               ○               ○               ○               ○               ○               ○               ○               ○           ○           ○           ○           ○           ○           ○           ○




                                                                                                                                                                                     MK805                                                                 5 pack Manikin Set - receive a                                                                                                                                                                                                                                                          $405
                                                                                                                                                                                                                                                           10% discount when purchased
                                                                                                                                                                                                                                                           with either First Aid Program
                                                                                                                                                                                     ○               ○                ○                ○                   ○               ○                   ○                   ○               ○               ○               ○               ○               ○               ○               ○               ○               ○               ○               ○           ○           ○           ○           ○           ○           ○           ○




                                                                                                                                                                         Manikins and flip charts shipping rates are based on
                                                                                                                                                                         weight, destination and method requested.

1-800-672-3348                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                         11
                                                                                                                                                                                                                                                                                                                                                                        BUY A
                                                                                                                                                                                                                                                                                                                                                                     BUNDLE...
    SUPERVISOR TRAINING VIDEOS                                                                                                                                                                                                                                                                                                                        SAVE A
                                                                                                                                                                                                                                                                                                                                                     BUNDLE!
                                                                                                                                                                                                                                                                              See details on pages 30 - 31
         POST ORIENTATION                                           VHS OR DVD
    Without receiving a post orientation, a security officer would be like a fish out of water. How will they know what to do? To encourage
    supervisors to execute effective post orientation, SGM has produced this short, but dynamic training tape. This session demonstrates the
    importance of post orientation. This training session covers the following subjects:

     •                        Why supervision                                                      •                        Discipline—when and how
     •                        How to motivate                                                      •                        Locking and unlocking procedures
     •                        How to train and retrain                                             •                        Post orientation checklists
     •                        Training in short time spans                                         •                        Telephone etiquette
     •                        Teaching new officers                                                •                        Key control
     •                        Training and testing                                                 •                        Fire protection
     •                        Post orientation principals                                          •                        Report reviewing
     •                        Teaching Guard Tour systems                                          •                        Enforcing your uniform dress code                                                                    Stock                                                       Item                                                                                                                                                                    Price
     •                        Post Instructions                                                    •                        Increasing morale
                                                                                                                                                                                                                         ○           ○           ○               ○           ○           ○           ○           ○           ○           ○           ○           ○           ○           ○           ○           ○               ○               ○               ○               ○           ○           ○




                                                                                                                                                                                                                                 VH223                                                       VHS: Post Orientation                                                                                                                                                               $45
     •                        Applied training                                                     •                        Reducing liability                                                                           ○           ○           ○           ○            ○          ○           ○           ○           ○           ○           ○           ○           ○           ○           ○           ○               ○               ○               ○               ○           ○           ○




     •                        How to schedule training                                             •                        And more…                                                                                            DV224                                                       DVD: Post Orientation                                                                                                                                                               $55
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                                                                                                                                                                                                                                 Duration: 23 Minutes
                                                                                                                                                                                                                         ○           ○           ○           ○               ○           ○           ○           ○           ○           ○           ○           ○           ○           ○           ○           ○           ○               ○               ○               ○               ○           ○




                                                                                                                                                                                                                                 Free Shipping! See details on page 14
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     BASIC SUPERVISION                                                                                                                      VHS OR DVD
    This training video demonstrates the importance of supervision. This session covers all
    the requirements needed to provide your customers and your employees with quality
    service. This training session covers the following subjects:
         •       Scope of the job of supervision                                                           • Public relations
         •       Implementing loyalty                                                                      • Setting the example
         •       Supervisor authority                                                                      • Understanding business that a company
         •       Supervisor responsibility                                                                         needs to make a profit
         •       Holding down overtime                                                                     •       Maintaining a positive attitude                                                                       Stock                                                           Item                                                                                                                                                        Price
                                                                                                           •
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         •       Supervisor as an overseer                                                                         Customer relations                                                                                    VH230                                                           VHS: Basic Supervision                                                                                                                                                      $45
         •       Evaluating security officers                                                              •       Legal limitations                                                                                 ○           ○           ○           ○               ○           ○           ○           ○           ○           ○           ○           ○           ○           ○           ○           ○           ○               ○               ○               ○               ○           ○




                                                                                                                                                                                                                         DV227                                                           DVD: Basic Supervision                                                                                                                                                      $55
         •       Uniform and equipment guidance                                                            •       Company expenses                                                                                  ○           ○           ○           ○               ○           ○           ○           ○           ○           ○           ○           ○           ○           ○           ○           ○           ○               ○               ○               ○               ○           ○




         •       Becoming a motivator                                                                      •       Scheduling                                                                                            Duration: 32 Minutes

         •       Investigating complaints                                                                  •       Turnover reduction                                                                                                Free Shipping! See details on page 14
         •       Reporting to management                                                                   •       Reduce absenteeism
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                                                                                                           •   ○
                                                                                                                   And more …
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     SUPERVISOR TRAINING PROGRAM                                                                                                        VHS OR DVD

    The Supervisor Training Program is an inclusive program ideal for security supervisors
    working for any security organization. The Supervisor Training Program includes the
    following:
         •           Basic Supervision Training video in VHS or DVD
         •           The Security Supervisor Field Training Manual                                                                                                                                   Stock                                                               Item                                                                                                                                        Price
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                              (For additional Supervisor Manuals see page 16)
                                                                                                                                                                                                     VH291                                               VHS: Supervisor Program                                                                                                                                                                                                 $165
         •           Instructors manual, a PowerPoint presentation, videos and a home                                                                                                            ○       ○       ○           ○           ○           ○               ○           ○           ○           ○           ○           ○           ○           ○           ○           ○           ○           ○           ○               ○                   ○               ○               ○           ○



                     study training manual with test.                                                                                                                                                DV268                                               DVD: Supervisor Program                                                                                                                                                                                                 $175
                                                                                                                                                                                                 ○       ○       ○           ○           ○           ○               ○           ○           ○           ○           ○           ○           ○           ○           ○           ○           ○           ○           ○               ○               ○               ○               ○           ○           ○


         •           Supervisor Test on CD for Supervisor Field Training Manual                                                                                                                   FL908     Optional Flip Chart System                                                                                                                                                                                                                                               $ 25
         •       An optional Flip Chart Tent system is available with all the illustrations in                                                                                                   (for those without PowerPoint capabilities)
                                                                                                                                                                                                 ○       ○       ○           ○           ○           ○               ○           ○           ○           ○           ○           ○           ○           ○           ○           ○           ○           ○           ○               ○               ○               ○               ○           ○           ○



                 the PowerPoint presentation.                                                                                                                                                                                    Free Shipping! See details on page 14


    12                                                                                                                                                                                                                                                                                                                                                               www.SGMnow.com
    HOW TO MANAGE A GUARD COMPANY                                                                                                    VHS OR DVD


This power-packed seminar is over 5 ½ hours long and guaranteed to provide you with proven successful procedures and techniques.
It consists of three video sessions. This nationally acclaimed seminar has been attended by over five hundred owners and executives
of security guard companies. Hundreds of satisfied owners and executives throughout the United States and Internationally have
purchased and are still using this video seminar to train their executives.
The seminar will pay for itself ten times over. The seminar, along with its 127 page workbook, will provide you with information and techniques
you will be able to implement immediately. You will receive, 37 money making/savings ideas, 11 sales techniques, 45 management techniques,
16 liability buffers, 14 equipment control procedures and more. The following is just a partial list of benefits in this seminar:
                                                                                                                                                     Learn From An Expert
• Reduce payroll and at the same time increase your                               •       Reduce liability exposure
    security officers take home pay                                               •       Increase productivity
•   Reduce workers’ compensation rates                                            •       Reduce turnover
•   Improve management techniques                                                 •       Increase profits

                                              5
•   Reduce liability insurance rates

                                                          1/2
                                                          1/2
                                                                          Ho
                                                                            urs                                                                                      President of Arscott Associates, Inc.
                                                                                                                                                                                                                             Bob Arscott

                                                                                                                                     Bob has been giving management seminars for the security
                                                                                                                                     guard industry since 1995. He has taught over 500 owners
                                                                                                                                     and executives in the United States and Canada with guard
                                                                                                                                     companies of all sizes.
                                     Stock                Item                                                     Price
                                                                                                                                     Bob was the owner and president of Sting Security, Inc. for 20
                                      ○   ○   ○   ○   ○   ○   ○   ○   ○   ○   ○       ○   ○    ○   ○   ○   ○   ○   ○    ○    ○   ○




                                     VH101                VHS: Management Seminar $125
                                      ○   ○   ○   ○   ○   ○   ○   ○   ○   ○   ○       ○   ○    ○   ○   ○   ○   ○   ○    ○    ○   ○   years until he sold it in 1998. Sting Security started out as a
                                     DV103                DVD: Management Seminar $155
                                                                                                                                     one-man security operation and grew into a multi-million
                                      ○   ○   ○   ○   ○   ○   ○   ○   ○   ○   ○       ○   ○    ○   ○   ○   ○   ○   ○    ○    ○   ○
                                                                                                                                     dollar business in just a few short years.
                                     Duration: 32 Minutes
                                      ○   ○   ○   ○   ○   ○   ○   ○   ○   ○   ○       ○    ○   ○   ○   ○   ○   ○    ○    ○   ○   ○
                                                                                                                                     Bob speaks your language; he has been there and done that.
                                     BK102                Additional Workbook                                           $10
                                                                                                                                     He has put all his knowledge and experience into this seminar.
                                                                                                                                     This is not a seminar with just a talking head. It is complimented
                                          Free Shipping! See details on page 14
                                                                                                                                     with video shots that portray the subject matter as he instructs

    EXECUTIVE BUSINESS BUNDLE                                                                              VHS OR DVD.                                                   SAVE 15%

The Executive Business Program contains the SGM 5 ½ hour seminar, “How to
Manage a Guard Company” and workbook, all the SGM templates and program
CD’s and Guard Force Management Manual. An $800+ value.

•     Seminar “How to Manage a Guard Company”

•     Security Contract Template
•     Test Creator/Generator Program
•     Unemployment Manual Template
•     Security Company Forms Templates
•     Post Instruction Generator Program
•     Security Business Manager Program
•     Employee Evaluation Program                                                                                                           Stock                                    Item                                                                                                                            Price
•     Security Service Bid Generator Program                                                                                            ○    ○   ○       ○       ○           ○           ○           ○           ○           ○           ○           ○           ○       ○       ○       ○       ○       ○       ○        ○        ○       ○       ○       ○       ○   ○




•                                                                                                                                           VH401-VHS: Executive Business Bundle                                                                                                                                                               $669
                                                                                                           EW
      Security Officer Pocket Manual Template
•
                                                                                                                                        ○    ○   ○       ○       ○           ○           ○       ○           ○           ○           ○           ○           ○           ○       ○       ○       ○       ○       ○        ○        ○       ○   ○       ○       ○       ○


      Security Company Policy Manual Template                                                          N                                    DV402-DVD: Executive Business Bundle                                                                                                                                                               $695
•     Security Service Proposal Contract Template
•
                                                                                                                                                     ○       ○           ○           ○           ○           ○           ○           ○           ○           ○           ○       ○       ○       ○       ○       ○        ○        ○       ○   ○       ○       ○       ○


      Security Company Procedure Manual Template                                                                                            BK102-Additional Seminar Workbook                                                                                                                                                 $10
•     Security Company Financial Statement Template
                                                                                                                                                         ○           ○           ○           ○           ○           ○           ○           ○           ○           ○       ○       ○       ○       ○       ○        ○        ○       ○       ○       ○       ○       ○




•     Guard Force Management Manual                                                                                                                          Free Shipping! See details on page 14


1-800-672-3348                                                                                                                                                                                                                                                                                                                                                 13
EASY ORDERING DETAILS
       Security Guard Management
           A Division of Arscott Associates, Inc.

                                                                                           Remember to:
3920 Buckboard Court
                                                                                        Please print clearly
Dunkirk, MD 20754
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Phone: 1-800-672-3348                                                                   expiration date
Fax:     1-410-286-3075                                                                 Be sure to include the Credit Card CVV # located
E-Mail Sales@SGMnow                                                                     on the back of the card
Website: www.SGMnow.com                                                                 Please include your name and a call back number in
                                                                                        case we have questions about your order.
                                We accept Visa, MasterCard, and American Express (debit or credit). Be sure to enter the billing
PAYMENT                         address and the 3 digit CVV number on the back of your credit card when placing an order.
                                Company checks and money orders are also accepted. Orders received with personal checks will
                                not be shipped until the check clears. COD orders are not accepted. International orders must be
                                in USD wired, company checks or money orders only. Prices are subject to change without
                                notice.
                                   Be sure to list the shipping address on all orders if it is different from the billing address.
SHIPPING                        • All videos, books and CD orders are shipped FREE in the USA via USPS Media Mail. Please allow 10 to
                                     14 days for delivery. Other products are shipped USPS or UPS ground, charges are based on location
                                     and service requested. All PO Box orders will be shipped via USPS.
                                • 3-day shipping for videos and CD’s within the USA $9.95.
                                • Overnight orders within the Continental USA are based on weight and destination. Minimum charge is
                                     $30. Please call or e-mail for exact charges.
     Want Faster                • Ιnternational order rates, are based on weight, destination and service requested. Please call
                                   or e-mail for exact charges.
     Shipping?                       Orders received during normal business days (M – F) before 1PM EST will be shipped the same day.
                                                   Orders received after 1PM will be shipped on the following business day.
                                Call Toll Free 1-800-672-3348                               International 1-301- 812-1330
PHONE
                                Business days are Monday through Friday, 9AM to 6PM, EST. Voice mail is available 24 / 7. After hours please
                                leave a message with your name, telephone number and a convenient time for a return call.


FAX                             Our fax, 1-410-286-3075 is available 24 / 7. Please copy or use the order form on page 15. Please
                                print your order. Be sure to list your phone number in case we need to contact you.



INTERNET                        Just log onto our secure web site 24/ 7 at www.SGMnow.com and select the items you want.
                                Place the item(s) in the shopping basket and fill out the credit card information. Your order
                                will be shipped no later than the next business day. An e-mail with your paid invoice and tracking
                                number will be sent to you to monitor its journey to you.

                                Downloading Templates- Downloaded templates are identical to the CD versions. Downloads
                                are all discounted to save you money, shipping and time. Log onto our site and select the
                                download version you want.

CUSTOMER SERVICE                Call 1-301-812-1330 during normal business days, Monday through Friday, 9AM to 6PM.



RETURNS                         ALL SALES ARE FINAL. If within 30 days of your purchase your product is found to be
                                defective, we will replace it with no questions asked. Please call 1-301-812-1330 during normal
                                business days, Monday through Friday, 9AM to 6PM EST, for a RMA number (Return Merchandise
                                Authorization). Upon receipt of your return, SGM will ship you a replacement item for no charge,
                                including shipping fees.


14                                                                                                                    www.SGMnow.com
                            ORDER FORM
                         Security Guard Management
                       3920 Buckboard Court Dunkirk, Maryland 20754
                 800-672-3348 Fax 410-286-3075 E-mail Sales@SGMnow.com
                                    www.SGMnow.com




1-800-672-3348                                                           15
TRAINING BOOKS


             The Security Supervisor’s Field Training has 12 chapters which covers the majority of contingents a security
             officer is confronted with in every day. Some examples are; relationships, supervisor styles, expectations of a
             supervisor, duties and responsibilities, subordinate counseling, evaluating subordinate performance, goals and objectives,
             subordinate discipline, performance improvement program, leadership qualities, liability issues and workplace violence.
             The guide comes with a supervisor test on a CD to allow you to make copies as you need them.
             Author: Phillip Satterfield, MPA
             ○       ○       ○       ○       ○       ○       ○       ○       ○           ○           ○           ○           ○           ○           ○           ○           ○           ○           ○           ○           ○           ○           ○           ○               ○               ○               ○               ○               ○               ○               ○               ○               ○               ○               ○               ○               ○               ○               ○               ○               ○               ○               ○               ○               ○               ○               ○               ○            ○            ○            ○           ○           ○




             The Security Officer’s Field Training Guide is a 150 page Guide which covers the majority of situations
             security officers face every day. Employment considerations, interview techniques, access control, foot patrol &
             vehicle patrol techniques, crime scene containment, report writing, use of force & weaponry, field contacts,
             security / law enforcement partnership, effective communications, accountability, arrest and control techniques and
             the future of the private security industry are some of the topics in the training guide. This is an ideal home study/
             classroom tool. As a bonus, you will receive a 40 question test and answer key on a CD to let you print tests as
             needed. . Author: Phillip Satterfield, MPA
             ○       ○       ○       ○       ○       ○       ○       ○       ○           ○           ○           ○           ○           ○           ○           ○           ○           ○           ○           ○           ○           ○           ○           ○               ○               ○               ○               ○               ○               ○               ○               ○               ○               ○               ○               ○               ○               ○               ○               ○               ○               ○               ○               ○               ○               ○               ○               ○            ○            ○            ○           ○           ○




             Introduction to Security presents the latest in security issues from security equipment and design theory to
             security management practice and has been reorganized to reflect the industry changes since the 9-11-01 World Trade
       NEW   Center attacks. It begins with a new chapter on the movement of Homeland Security in the United States and includes
             new coverage throughout the book of terrorism as it relates to: cargo and travel security, potential areas of attack and
             target hardening techniques, and the use of current technologies to combat new threats. Traditional physical and guard
             security is covered in addition to the advances in the electronic and computer security areas including biometric
             security, access control, CCTV surveillance advances, as well as the growing computer security issues of identity
             theft and computer fraud. Author: Dr. Robert Fischer, Ph.D
             ○       ○       ○       ○       ○       ○       ○       ○       ○           ○           ○           ○           ○           ○           ○           ○           ○           ○           ○           ○           ○           ○           ○           ○               ○               ○               ○               ○               ○               ○               ○               ○               ○               ○               ○               ○               ○               ○               ○               ○               ○               ○               ○               ○               ○               ○               ○               ○            ○            ○            ○           ○           ○




             The Protection Officer Training Manual is a comprehensive training guide that covers all of the subjects essential
             to the effective training of protection officers. Now in its seventh edition, has been class-tested for many years and
 NEW         has been the training manual for the International Foundation of Protection Officers (IFPO) since 1988. This revised
             edition retains the exceptional organization and coverage of the previous editions. The manual was designed for
             training and certification needs of first-line security officers and supervisors throughout the private and public
             security industry.Written by the International Foundation of Protection Officers
             ○       ○       ○       ○       ○       ○       ○       ○       ○           ○           ○           ○           ○           ○           ○           ○           ○           ○           ○           ○           ○           ○           ○           ○               ○               ○               ○               ○               ○               ○               ○               ○               ○               ○               ○               ○               ○               ○               ○               ○               ○               ○               ○               ○               ○               ○               ○               ○            ○            ○            ○           ○           ○




             Guard Force Management looks at the contract guard force as a business and demonstrates how up-to-date
             management techniques that can be used to improve efficiency and increase profitability. The author takes proven
             management principles and applies them to the competitive security industry. An entirely new chapter titled Crisis
       NEW   Planning covers preparation and response to crisis in order to maintain business continuity. The book highlights the
             interoperability of management functions and focuses on those administrative and financial functions frequently
             neglected in guard companies. It also discusses planning and conducting guard operations in detail for guard force
             managers.Author: Lucien Canton
                 ○       ○       ○       ○       ○       ○       ○       ○           ○           ○           ○           ○           ○           ○           ○           ○           ○           ○           ○           ○           ○           ○           ○       ○               ○               ○               ○               ○               ○               ○               ○               ○               ○               ○               ○               ○               ○               ○               ○               ○               ○               ○           ○               ○               ○               ○               ○               ○            ○            ○            ○           ○           ○




             The Effective Security Officer’s Training                                                                                                                                                                                                                   S tock                                                                                                                          Item                                                                                                                                                                                                                                                                                                       Price
             Manual, Second Edition This manual is a must for                                                                                                                                                                                                                ○               ○               ○               ○               ○               ○               ○               ○               ○               ○               ○               ○               ○               ○               ○               ○               ○               ○               ○               ○               ○               ○               ○               ○            ○            ○            ○           ○           ○           ○        ○        ○




             practical security officer training in establishing a                                                                                                                                                                                                       BK103
                                                                                                                                                                                                                                                                             ○               ○               ○               ○               ○   Security Officer’s Field Training Guide
                                                                                                                                                                                                                                                                                                                                                             ○               ○               ○               ○               ○               ○               ○               ○               ○               ○               ○               ○               ○               ○               ○               ○               ○               ○               ○            ○            ○            ○           ○       $18.50
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                            ○           ○        ○        ○


 NEW
             professional security employee. The manual helps
                                                                                                                                                                                                                                                                         BK104                                                                   Security Officer’s Field Training Guide                                                                                                                                                                                                                                                                                                   5+                           $18.00
             security officers improve services, can reduce your                                                                                                                                                                                                     ○               ○               ○               ○               ○               ○               ○               ○               ○               ○               ○               ○               ○               ○               ○               ○               ○               ○               ○               ○               ○               ○               ○               ○               ○            ○            ○        ○           ○           ○           ○        ○



             turnover, and can minimize liability by further                                                                                                                                                                                                             BK105                                                                   Security Supervisor’s Field Training Manual                                                                                                                                                                                                                                                                                                                                $27.50
             educating security officers. Author: Charles                                                                                                                                                                                                            ○                ○                  ○               ○               ○               ○               ○               ○               ○               ○               ○               ○               ○               ○               ○               ○               ○               ○               ○           ○               ○               ○               ○               ○               ○            ○            ○            ○           ○           ○       ○        ○




             Sennewald                                                                                                                                                                                                                                                   BK106                                                                   Security Supervisor’s Field Training Manual                                                                                                                                                                                                                                                                                               5+                                   $27.00
             ○       ○       ○       ○       ○       ○       ○       ○           ○           ○           ○           ○           ○           ○           ○           ○           ○           ○           ○           ○           ○           ○           ○
                                                                                                                                                                                                                                                                     ○                ○                  ○               ○               ○               ○               ○               ○               ○               ○               ○               ○               ○               ○               ○               ○               ○               ○               ○           ○               ○               ○               ○               ○               ○            ○            ○            ○           ○           ○       ○        ○




             The American Red Cross First Aid & Safety                                                                                                                                                                                                                   BK107 American Red Cross First Aid Handbook                                                                                                                                                                                                                                                                                                                                                                                                        $16.00
             Handbook is easy to read with illustrations                                                                                                                                                                                                                     ○               ○               ○               ○               ○               ○               ○               ○               ○               ○               ○               ○               ○               ○               ○               ○               ○               ○               ○               ○               ○               ○               ○               ○            ○            ○            ○           ○           ○           ○        ○        ○




             throughout. It is ideal as a home study for student                                                                                                                                                                                                         BK108 American Red Cross First Aid Handbook                                                                                                                                                                                                                                                                                                                                                                           5 + $15.00
                                                                                                                                                                                                                                                                         ○                ○                  ○               ○               ○               ○               ○            ○               ○               ○               ○               ○               ○               ○               ○               ○               ○               ○               ○              ○               ○               ○               ○               ○               ○            ○            ○        ○           ○           ○           ○        ○


             participation. This handbook is ideal to lend to
                                                                                                                                                                                                                                                                         BK109 Introduction to Security                                                                                                                                                                                                                                                                                                                                                                                                                     $73.50
             students for home study which will increase their                                                                                                                                                                                                           ○               ○               ○               ○               ○               ○               ○               ○               ○               ○               ○               ○               ○               ○               ○               ○               ○               ○               ○               ○               ○               ○               ○               ○            ○            ○            ○           ○           ○           ○        ○        ○


             training requirements and job performance.                                                                                                                                                                                                                  BK110 Protection Officer Training Manual                                                                                                                                                                                                                                                                                                                                                                                                               $51.00
             Author: Dr. Kathleen A. Handal, MD                                                                                                                                                                                                                              ○               ○               ○               ○               ○               ○               ○               ○               ○               ○               ○               ○               ○               ○               ○               ○               ○               ○               ○               ○               ○               ○               ○               ○            ○            ○            ○           ○           ○           ○        ○        ○




                                                                                                                                                                                                                                                                         BK111 Guard Force Management                                                                                                                                                                                                                                                                                                                                                                                                                       $48.00
                                                                                                                                                                                                                                                                             ○               ○               ○               ○               ○               ○               ○               ○               ○               ○               ○               ○               ○               ○               ○               ○               ○               ○               ○               ○               ○               ○               ○               ○            ○            ○            ○           ○           ○           ○        ○        ○




                                                                                                                                                                                                                                                                         BK112 The Effective Security Officer’s Training Manual                                                                                                                                                                                                                                                                                                                                                                                             $68.00


16                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   www.SGMnow.com
      GuardLog System
                                               MONITOR YOUR OFFICERS 24/7 WITHOUT ALL THAT EXPENSIVE EQUIPMENT
                         E
                         E
                     RE AY
                    RE AY
                   F D
                   F D
                                                HOW DOES IT WORK?                 Just load the GuardLog System onto your computer. Enter your
                                                security officer’s information, post information and schedules and you are ready to go. When an
                      --
                    30 AL
                    30 RIIAL                    officer calls the telephone line connected to your computer they are able to check on/off duty.

                      TR
                       T                        GuardLog uses caller ID technology to cross check the schedule and the post telephone number.
                                                For additional verification, you can require officers to enter a unique ID number. If the information
                                                is correct, GuardLog’s voice modem will tell the officer that they are checked on/off duty and
                                                begin their patrol.




What happens if they miss checking on? Should an officer fail to perform a scheduled action (check-on, check-off, time check, etc) it
will call a supervisor/ manager and advise them of the problem so that appropriate action can be taken. If the supervisor/manager does not
answer, GuardLog will then call the next two telephone numbers designated to receive notice.

Can I use GuardLog to issue schedules? Schedules can be printed for officers indicating the day, date, times and posts they are
scheduled for. Clients can be issued schedules indicating each officers name, time, date and schedules at their Post(s).
                        What kind of Printouts are available? Printouts can be made by day, days or weeks. They can be used
                        for billing, payroll and verification analysis, billing disputes, payroll disputes, labor disputes and more.

                                                                                     NOTE: Before purchasing the GuardLog system you must
                       What equipment will I need to operate the GuardLog
                                                                                     first utilize our free 30-day trial offer. We want to give you
                       system? You will need a computer, a dedicated
                                                                                     time to evaluate it and see how dynamic it will be for your
                       telephone line and a voice modem that you can
                                                                                     company. When you purchase the GuardLog System. we
                       purchase at most electronic stores or you can
                                                                                     will ship you a USB Dongle with your own access code.
                       purchase if from SGM.                                         Not to worry, all of your data and history will remain intact.
                       How about training and support? The GuardLog                           UPGRADING IS BASED ON THE FREQUENCY OF
                       system comes with a user manual. The user manual is                        TELEPHONE CALLS RECEIVED FOR
                       very user friendly to reduce technical maintenance.                          CHECKING ON AND OFF DUTY.
                       You can also order a CD video tutorial. In the event                               30 DAY FREE TRIAL OFFER
                       you need to talk to someone, we are available.                    Just log onto www.SGMnow.com click on GuardLog and download
                       GuardLog provides at no charge one (1) hour of                    the software and user manual or order the CD copy see below.
                       technical support during the 30-day trial period.                 Stock                                   Item                                                            Price
                                                                                 ○   ○    ○   ○   ○   ○    ○    ○    ○   ○   ○   ○   ○   ○   ○   ○   ○   ○   ○   ○   ○   ○   ○   ○       ○       ○        ○       ○       ○       ○       ○       ○




     G UARD L OG       Do I have to download the system? No, you can order the           GL995            GuardLog System- for 1 Telephone Line                                              $695.
      SYSTEM
                       GuardLog System CD. These CD’s not only contain the                ○   ○   ○   ○    ○    ○    ○   ○   ○   ○   ○   ○   ○   ○   ○   ○   ○   ○   ○   ○   ○   ○       ○   ○        ○       ○       ○       ○       ○       ○




                       GuardLog System Software and the user manual you get a            GL996            Upgrade for additional lines (up to five                                   )       $395. per line
                                                                                          ○   ○   ○   ○    ○    ○    ○   ○   ○   ○   ○   ○   ○   ○   ○   ○   ○   ○   ○   ○   ○   ○       ○   ○        ○       ○       ○       ○       ○       ○


                       Video tutorial to walk you through all the set up and             VM522             Voice Modem - Single line only                                                    $119.
                       applications.                                                      ○   ○   ○   ○    ○    ○    ○   ○   ○   ○   ○   ○   ○   ○   ○   ○   ○   ○   ○   ○   ○   ○       ○   ○        ○       ○       ○       ○       ○       ○




                                                                                         VM523                 Multi Line Voice Modem (5 lines)                                              $195.
                       What happens after the 30 day trial? Upon receipt                  ○   ○   ○   ○    ○    ○    ○   ○   ○   ○   ○   ○   ○   ○   ○   ○   ○   ○   ○   ○   ○   ○       ○   ○        ○       ○       ○       ○       ○       ○




                       of payment you will be sent a USB dongle. The                     GL20              CD- GuardLog System Software, User Manual &
                       dongle contains the access code. Plug it in and                                     Video Tutorial

                       use the GuardLog System without end.                                                         Shipping and Handling                                                            $10.00


1-800-672-3348                                                                                                                                                                                                                        17
MANUALS, TEMPLATES, SOFTWARE
  POST INSTRUCTIONS PROGRAM                                                      CD TEMPLATE

FINALLY, AN EASY TO USE WORD PROGRAM THAT LETS
         YOU CREATE AND PRINT POST INSTRUCTIONS
             WITH JUST A CLICK OF THE MOUSE

You can create any number of post instruction categories
with narratives that can be modified and updated for each
post. . For example:

     •     Interior building patrols
     •     Exterior building patrols
     •     Vehicle Patrols
     •     Lobby Duties
     •     Fire Extinguisher Inspection
     •     Alarm Duties
     •     Locking Doors
     •     Unlocking Doors
     •     Visitor Access Procedures
     •     Daily Log Process
     •     Incident Report Process
     •     Stairwell Inspections
     •     Shopping Center Patrol
     •     Warehouse Patrol
     •     Gate Duties

Within each post instruction category you can create any
number of general instruction narratives. General Instruction
narratives can be as comprehensive and extensive as you need
them to be. Standard instructions are used only on a particular
post. When a standard instruction is assigned to a post it can be
modified to fit that posts needs and not affect the original
version.


                                                                    When you print out clients post instructions it will have a cover sheet listing
                                                                    your company name, the clients name, the post name and the date that the
                                                                    instructions were printed (revised). You can even include your company’s logo
                                                                    on the cover sheets.


                      or
                     Yu                                             For liability purposes, each time you print out a set of instructions a compliance
                                                                    form is attached. The compliance sheet is used for security officers and
                                                                    supervisors to sign and date it indicating that:

                                                                    A- The supervisor post orientated the officer regarding the instructions.

                                                                    B- The officer understood the post instructions.



                                                                                                    Stock                                                           Item                                                                                    Price

                                                                                            CD313                                   Post Instruction Program                                                                                                $70.00
                                                                                            ○       ○       ○       ○       ○       ○       ○       ○       ○       ○       ○       ○       ○       ○       ○       ○       ○       ○       ○       ○   ○    ○    ○   ○   ○   ○




                                                                                            Download from www.SGMnow.com                                                                                                                                         $65.00
     NEW                                                                                        ○       ○       ○       ○       ○       ○       ○       ○       ○       ○       ○       ○       ○       ○       ○       ○       ○       ○       ○       ○    ○    ○   ○   ○   ○




                                                                                                            Free Shipping! See details on page 14


18                                                                                                                                                                                                              www.SGMnow.com
                                                                                                                                                                                                                                                                                                                BUY A
MANUALS, TEMPLATES, SOFTWARE                                                                                                                                                                                                                                                                                 BUNDLE...
                                                                                                                                                                                                                                                                                                      SAVE A
                                                                                                                                                                                                                                                                                                     BUNDLE!
    POLICY MANUAL                                                                                                                           CD TEMPLATE                                                                                  See details on pages 30 - 31


The policy manuals set the standards of action to be taken regarding day-to-day business. The SGM Policy Manual CD can be converted
into your company’s policy manual in just a few minutes. You can modify it to fit your company profile. The SGM Policy Manual consists of
the following chapters:

•   Introduction statement                                                                  •       Timekeeping                                                                              •           Solicitation
•   Employment Acknowledgment Form                                                          •       Termination of employment                                                                •           Internal security inspections
•   Nature of employment                                                                    •       Pay days                                                                                 •           Resignations
•   Employee relations                                                                      •       Severance pay                                                                            •           Illness in the work place
•   Equal employment opportunity                                                            •       Work schedules
•   Hiring relatives                                                                        •       Safety
•   Employment medical examinations                                                         •       Pay deductions
•   Immigration laws compliance                                                             •       Administrative corrections
•   Conflicts of interest                                                                   •       Use of telephones
•   Outside employment                                                                      •       Business travel and expenses                                                                                                                                                                                                 Policy
                                                                                                                                                                                                                                                                                                                                 Manual
•   Nondisclosure                                                                           •       Overtime
•   Employment categories                                                                   •       Smoking rules
•   Access to personnel files                                                               •       Medical leave
•   Employee reference checks                                                               •       Military leave
•   Personnel data changes                                                                  •       Family leave                                                                             Stock                                                       Item                                                                                                        Price
•   Adjustment period                                                                       •       Employee conduct                                                                         ○           ○           ○           ○           ○           ○           ○           ○       ○       ○       ○       ○       ○       ○       ○       ○       ○       ○       ○       ○       ○       ○




                                                                                                                                                                                             CD302                                                       Policy Manual                                                                                                       $45
•   Employment applications                                                                 •       Work rules                                                                               ○           ○           ○           ○           ○           ○           ○           ○       ○       ○       ○       ○       ○       ○       ○       ○       ○       ○       ○       ○       ○       ○



•   Performance evaluations                                                                 •       Attendance                                                                               Download from www.SGMnow.com                                                                                                                                                        $40
•   Employee benefits: childcare; holidays;                                                 •       Sexual harassment                                                                                ○           ○           ○           ○           ○           ○           ○       ○       ○       ○       ○       ○       ○       ○       ○       ○       ○       ○       ○       ○       ○       ○




    sick; annual leave; time off to vote;                                                   •       Drug and alcohol use                                                                         45 templates that you can modify to fit your
    bereavement; jury duty; witness duty;                                                   •       Personal appearance                                                                          business profile.
    COBRA
                                                                                                                                                                                                     ○           ○           ○           ○           ○           ○           ○       ○       ○       ○       ○       ○       ○       ○       ○       ○       ○       ○       ○       ○       ○       ○


                                                                                            •       Return of property
                                                                                                                                                                                                 Free Shipping! See details on page 14
○   ○   ○   ○   ○   ○   ○   ○   ○   ○   ○   ○   ○   ○   ○   ○   ○   ○   ○   ○   ○   ○   ○       ○   ○   ○   ○   ○   ○   ○   ○   ○   ○   ○   ○    ○   ○   ○   ○   ○   ○   ○   ○   ○   ○   ○       ○           ○           ○           ○           ○           ○           ○       ○       ○       ○       ○       ○       ○       ○       ○       ○       ○       ○       ○       ○       ○       ○




    UNEMPLOYMENT MANUAL                                                                                                                     CD TEMPLATE
The SGM Unemployment Manual is designed to provide general information on unemployment procedures. It shows you how to reduce
your unemployment expenses, define the various terminology used regarding unemployment issues, how to set up your employment
application to assist you in combating frivolous claims, setting up conditions of employment, setting up a strong documentation program,
and much more.
•   Unemployment eligibility
•   Termination for gross misconduct
•   Employee’s availability for work
•   Employment application requirements
•   Company polices needed to contest claims
•   Conditions of employment                                                                                                                    Unemployment
                                                                                                                                                   Manual
•   Employment period
                                                                                                                                                                                                 Stock                                                           Item                                                                                                    Price
•   Employee history                                                                                                                                                                         ○           ○           ○           ○           ○           ○           ○           ○       ○       ○       ○       ○       ○       ○       ○       ○       ○       ○       ○       ○       ○       ○




•   Performance warning procedures                                                                                                                                                               CD311                                                           Unemployment Manual                                                                                             $20
                                                                                                                                                                                             ○           ○           ○           ○           ○           ○           ○           ○       ○       ○       ○       ○       ○       ○       ○       ○       ○       ○       ○       ○       ○       ○



•   Terminating an employee                                                                                                                                                                  Download from www.SGMnow.com                                                                                                                                                        $15
•   Tracking progress                                                                                                                                                                        ○           ○           ○           ○           ○           ○           ○           ○       ○       ○       ○       ○       ○       ○       ○       ○       ○       ○       ○       ○       ○       ○




•   Numerous Unemployment forms that can be used to contest claims                                                                                                                           Free Shipping! See details on page 14




1-800-672-3348                                                                                                                                                                                                                                                                                                                                                                       19
MANUALS, TEMPLATES, SOFTWARE                                                                                                                                                                                                                                                                              BUY A
                                                                                                                                                                                                                                                                                                       BUNDLE...
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    SECURITY OFFICER’S POCKET MANUAL                                                                                                        CD TEMPLATE
                                                                                                                                                                                                                                                                                               BUNDLE!
                                                                                                                                                                                                                                                 See details on pages 30 - 31
The SGM Guard Pocket Manual has 48 pages jam-packed with information that your security officers will use everyday. The manual is designed to
fit in a security officer’s uniform shirt pocket. Using the SGM manual will improve your security officer’s productivity, reduce errors and enhance their
patrols. Open the template in Word, modify it to meet your company requirements and you are ready to issue them. The manual contains the
following subjects/chapters:

•   Your company’s organizational structure                                                 •   Elevators                                                                               •       Radio procedures
•   Daily log                                                                               •   Fence patrolling                                                                        •       Parking violations
•   Report narratives                                                                       •   Laundry rooms                                                                           •       Report structure
•   Incident reports                                                                        •   Lights                                                                                  •       Vehicle Inspection
•   Medical emergency/first aid                                                             •   Lobbies                                                                                 •       Grooming
•   Blood borne pathogen                                                                    •   Maintenance personnel                                                                   •       Uniform code and more…
•   First aid emergencies                                                                   •   Newspapers
    Rank structure                                                                          •   Post layout
•   Accidents                                                                               •   Post instructions
•   Apartment buildings                                                                     •   Potholes
•   Warehouses                                                                              •   Rodents
•   Parking lots                                                                            •   Roof safety
•   Patrol cars                                                                             •   Steps and stair wells
•   ATM’s                                                                                   •   Spotting problems                                                                               Stock                                   Item                                                                           Price
•   Bomb threats                                                                            •   Vending machines
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•   Suspicious packages                                                                                                                                                                         CD303                                   Pocket Manual                                                                          $50
                                                                                            •   Visitor monitoring                                                                       ○       ○       ○       ○       ○       ○        ○       ○    ○    ○    ○    ○    ○       ○       ○       ○       ○       ○       ○       ○       ○       ○




•   Deliveries                                                                              •   Traffic control                                                                         ○
                                                                                                                                                                                             Download from www.SGMnow.com
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•   Desk Clerk duties                                                                       •   Water leaks
                                                                                                                                                                                             48 templates that you can modify to fit your
•   Door locking systems                                                                    •   Damage to property                                                                      ○
                                                                                                                                                                                             business profile.
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•   Guard tour procedures                                                                   •   Dispatchers                                                                                  Free Shipping! See details on page 14
•   Duty assignments
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    FINANCIAL STATEMENT                                                                                                     CD TEMPLATE

This SGM template represents a typical contract security guard company Financial/Profit and Loss Statement. It comes on a CD and
requires Microsoft Excel 2000 or higher version to function. It is designed to make it easy to create a detailed and comprehensive Balance
Sheet and Income Statement.
Simply enter your financial data into the various categories monthly. The program will make all the appropriate calculations and provide you
with a monthly and year-to-date on going proforma that represents your financial position. Use it to make intelligent business assessments,
make professional looking presentations to banks and other businesses.




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                                                                                                                                                                                            CD310                                       Financial Statement                                                                    $15
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                                                                                                                                                                                        Download from www.SGMnow.com                                                                                                           $10
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MANUALS, TEMPLATES, SOFTWARE                                                                                                                                                                                                                                                                                                                                                     SAVE A
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                                                                                                                                                                                                                                                                                                                                                                                BUNDLE!
    SECURITY FORMS                                                                                                                                                                                                      CD TEMPLATE                                                                                             See details on pages 30 - 31

There are 18 security forms on this CD that you can easily convert over to fit your company’s needs. Simply use the “Find and Replace” function
of your word processor (Microsoft Word or Corel WordPerfect), add your logo and it becomes your form. You can then modify it to comply to
your company meeds. The following is a list of forms that come on the SGM Security Forms CD:

                                                                                                                                                                                    •   Complaint Report
•       Employment Application (4 pages)
                                                                                                                                                                                    •   Pay Adjustment Form
•       Incident Reports (short version)
                                                                                                                                                                                    •   Post Orientation Report
•       Incident Report (long version)
                                                                                                                                                                                    •   Uniform and Equipment Control Report
•       Daily Log Report
                                                                                                                                                                                    •   Supervisor Inspection Report
•       Client Contact Report
                                                                                                                                                                                    •   Visitors Log
•       Condition of Employment Form
                                                                                                                                                                                    •   Managers Report (Watch Commander
•       Employee Tracking Report                                                                                                                                                        Report)
                                                                                                                                                                                    •   Employee Evaluation Report
    Stock                                   Item                                                                                                Price                               •   Employee Exit Report
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    CD304                                   Security Forms                                                                                              $25                         •   Employee Loan Request
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                                                                                                                                                                                    •   Damage to Equipment Report
Download from www.SGMnow.com                                                                                                                            $20
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18 templates that you can modify to fit your
company’s profile.
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        Free Shipping! See details on page 14
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    EVALUATION PROGRAM                                                                                                                                                                                                  CD TEMPLATE


Print out and issue an evaluation sheet for your supervisors/managers for them to evaluate a security officer’s job performance. When completed,
enter the information from the supervisor(s)/manager(s) into the Evaluation Program. The program report will average the information by category
and then generate a printout report for future use. The following are a few of the evaluation topics:


•       Adaptability
•       Attendance
•       Communication
•       Dependability
•       Initiative
•       Hygiene
•       Uniform appearance
•       Planning
•       Public relations
•       Work quality
•       Report writing
•       Quantity of work
•       Work habits                                                                                                                                                                                                                                                             Stock                                   Item                                                                                                Price
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        And more …
                                                                                                                                                                                                                                                                                CD312                                   Evaluation Program                                                                                          $25
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                                                                                                                                                                                                                                                                                Download from www.SGMnow.com                                                                                                                        $20
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1-800-672-3348                                                                                                                                                                                                                                                                                                                                                                                                                                      21
                                                                                                        MANUALS, TEMPLATES, SOFTWARE
    TEST CREATOR AND CORRECTOR
The SGM Test Creator and Corrector can be used to create and correct any number of unique tests. Test can be up to 50 questions. Questions can
be true/false, multiple choice or a combination of both. Printout tests as needed and issue them to your students. Completed tests can be rapidly
corrected for student. If an answer is incorrect Test Creator/Corrector prints out the correct answer which documents why they got that question
wrong.



                                                                                                                                             USE FOR                                                 Stock                                       Item                                                                                                Price
                                                                                                                                    •   Entrance examinations
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                                                                                                                                                                                                     CD307                                       Test Creator and Corrector                                                                                  $50
                                                                                                                                    •   Security officer tests                                   ○           ○       ○       ○       ○       ○       ○       ○       ○       ○       ○       ○       ○       ○       ○       ○       ○       ○       ○       ○       ○       ○




                                                                                                                                    •   Supervisor tests                                             Download from www.SGMnow.com                                                                                                                            $45
                                                                                                                                    •   In-service training tests                                ○           ○       ○       ○       ○       ○       ○       ○       ○       ○       ○       ○       ○       ○       ○       ○       ○       ○       ○       ○       ○       ○




                                                                                                                                                                                                     25 templates that you can modify to fit your
                                                                                                                                    •   Upper mobility tests                                         business profile.
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                                                                                                                                        And more…                                            Free Shipping! See details on page 14
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    SECURITY PROPOSAL TEMPLATE                                                                                                              CD TEMPLATE

When you need a proposal and want to impress a potential client the SGM Security Proposal will put you in front of all others. You will
not have to spend hours putting together a new proposal every time a sales opportunity presents itself.

Our Security Proposal can be converted to your business profile in a matter of minutes. It can be modified to fit prospective client’s needs.
Using the find and replace function of Microsoft Word, replace the sample company information. Instantly you have a high-quality
proposal that you can use as is, or modify it when needed. Create a proposal in minutes and feel confident that all the necessary details that
you need about your company are in place.
The Proposal Template has over 50 pages that are indexed and simplified so that the reader is able to quickly proceed to any topic
they want. There are even sections for graphics and pictures. The following is a list of just some of the topics included in the
Security Proposal template:

•   Introduction
•   Scope of Service                                                                        •   Uniforms
•   Cost of Service                                                                         •   Verification systems
•   Organizational structure                                                                •   Check stations
•   Client profile                                                                          •   Advantages using your company
•   Management qualifications                                                               •   Patrol cars
•   Quality management system                                                               •   Operating company or client vehicles and
•   Equal Employment Opportunity                                                                equipment
•   Immigration law compliance                                                              •   Report forms
•   Smoke-free workplace                                                                    •   Central station
•   Drug and alcohol use                                                                    •   Insurance
•   Drug testing                                                                            •   Client relations
•   Statistics and achievements                                                             •   Contract milestone schedule
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•   Personnel selection                                                                     •   Post evaluation                                                                          ○           ○           ○       ○       ○       ○       ○       ○       ○       ○       ○       ○       ○       ○       ○       ○       ○       ○       ○       ○       ○       ○




•   Job qualifications                                                                      •   Client information                                                                           CD305                                           Security Proposal Template                                                                                  $30
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•   Training                                                                                    We are a full-service company
                                                                                                                                                                                                 Download from www.SGMnow.com                                                                                                                            $25
•   Employee benefits                                                                       •   Comparison questionnaire                                                                 ○           ○           ○       ○       ○       ○       ○       ○       ○       ○       ○       ○       ○       ○       ○       ○       ○       ○       ○       ○       ○       ○




•   Uniform patrol division                                                                 •   We’re in it together                                                                             36 templates that you can modify to fit your
                                                                                                                                                                                                 company’s profile.
•   Supervision                                                                             •   Executive Biographies                                                                    ○           ○           ○       ○       ○       ○       ○       ○       ○       ○       ○       ○       ○       ○       ○       ○       ○       ○       ○       ○       ○       ○




                                                                                                                                                                                             Free Shipping! See details on page 14


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MANUALS, TEMPLATES, SOFTWARE                                                                                                                                                                                                                                                                                                                                    BUNDLE...
                                                                                                                                                                                                                                                                                                                                                             SAVE A
    BID GENERATOR                                                                                                                                                                                CD TEMPLATE
                                                                                                                                                                                                                                                                                                                                                            BUNDLE!
                                                                                                                                                                                                                                                                                                                   See details on pages 30 - 31
The SGM Bid Generator is designed to assist you in creating quick, comprehensive, and accurate bids. Load your company’s data into the program. From then
on when you need to make a bid, fill out the short form, press enter, your bid is finished, ready to print and present to the prospective clients.

Completed bid sheets not only give the bid rate to the potential client you can even have it print the breakdown cost for each line item; security officer hourly
rate, taxes, uniforms, equipment, administrative costs and more.
All the data you enter into the bid generator can be used for a multitude of purposes. By using the Microsoft Excel 2000 (or higher) functions to sort
the data you can make:


                                                                                                                                                                                                                                                                                              •           Telephone lists
                                                                                                                                                                                                                                                                                              •           Officer pay rates lists
                                                                                                                                                                                                                                                                                              •           Customer billing rates
                                                                                                                                                                                                                                                                                              •           Labels
                                                                                                                                                                                                                                                                                              •           Equipment cost lists
                                                                                                                                                                                                                                                                                              •           Administrative cost lists
                                                                                                                                                                                                                                                                                              •           Graphs
                                                                                                                                                                                                                                                                                              •           Any function available in the Microsoft Excel
                                                                                                                                                                                                                                                                                                          2000 program.




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                                                                                                                                                                                                                                                                                      CD308                                        Bid Generator                                                $65
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                                                                                                                                                                                                                                                                                      Download from www.SGMnow.com                                                                              $60
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                                                                                                                                                                                                                                                                                          Free Shipping! See details on page 14

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    SECURITY CONTRACT TEMPLATE                                                                                                                                                                   CD TEMPLATE

The SGM Security Contract Template is designed to reduce the liability for your company. The contract is a two-page contractual document that
has been used hundreds of times throughout the United States. The contract is in Word which makes it easy to modify to fit your company and
State requirements. Once you modify it, have your legal counsel review it. You then have a contract second to none. The following are a few
excerpts of the 21 articles that are in the SGM Contract.


• The Customer may not alter the hours                                                      • Customer agrees that it will not employ,
    agreed upon herein during the life of this                                                directly or indirectly, any person who
    contract without written notification                                                     has been employed by the Agency at the
    signed by both parties.                                                                   site described in Article 1 above. In the
                                                                                              event of breach by the Customer of this
• Upon non-payment of any sum due the                                                         provision of the Contract, it shall pay to
  Agency hereunder, the Agency has the                                                        the Agency the sum of One Thousand
  right to suspend any or all services                                                        Dollars ($1,000) as liquidated damages.
  without notice to the Customer. It is
  further agreed that if payment is not                                                         Stock                                    Item                                                                                                    Price
  made as herein described, the Agency                                                      ○        ○       ○       ○       ○       ○       ○       ○       ○       ○       ○       ○       ○       ○       ○       ○       ○       ○       ○        ○       ○       ○




  may add a five percent (5%) charge to                                                         CD306                                    Security Contract Template                                                                                   $20
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  that amount of any unpaid invoice and                                                         Download from www.SGMnow.com                                                                                                                              $15
  that the Customer shall be liable to the                                                  ○        ○       ○       ○       ○       ○       ○       ○       ○       ○       ○       ○       ○       ○       ○       ○       ○       ○       ○        ○       ○       ○




  Agency for all reasonable attorney fees                                                       21 articles that you can modify to fit your
  the agency incurs to effect collection of                                                     business profile.
  any invoices unpaid in whole or in part.                                                  ○        ○       ○       ○       ○       ○       ○       ○       ○       ○       ○       ○       ○       ○       ○       ○       ○       ○       ○        ○       ○       ○




                                                                                                Free Shipping! See details on page 14


1-800-672-3348                                                                                                                                                                                                                                                                                                                                                                                      23
MANUALS, TEMPLATES, SOFTWARE
 SECURITY BUSINESS MANAGER                                            CD TEMPLATE


 SGM’s Security Business Manager is a dynamic, straightforward scheduling and management program that uses Microsoft Access.
It can be used to track billing, pay rates, contract longevity, post instructions, and much more. SBM is password-level protected to
allow you to assign authority to edit or view only. You can print out your documentation using the Security Business Manager or
export it to MS Word. The following are just a few of the functions in the Security Business Manager:

Client Information
A complete demographic outline for each client. Clients may have as many posts as necessary.
This information can be printed out for one client or all clients.
Post Information
Post information includes, name, address, contact, telephone, schedules, post notes, and more.
The following is a partial list of the controls within the Post Information module:

Shift schedules: Enter the hours for each day of the week. As you are entering the shift hours SBM
calculates the hours for that day and week.

Reduce double scheduling: SBM will not allow overlapping hours or mistakenly double schedule
anyone.

Master schedule: You create a master schedule for each post. Which will remain constant until
you change it.

Daily schedule: Once the Master Schedule is established it generates the daily schedule which can
be modified replacing one officer for another. Daily schedules can be given to officers where there
assignment is for the coming week. You can also give your clients a schedule regarding which officer
will be working their post.

Reduces having to recompile schedules: Make any daily schedule adjustments during the week.
The following week the master schedules revert back to the originally scheduled officers.

Billing hour rates: Each post has its own billing hour rates.

Employee profile: There are numerous categories that can be documented and printed out in various
configurations. Some of the categories are: names, addresses, telephone numbers, social security
number, date of birth, date of hire, hourly pay rate, availability hours and more.

Staff availability: Staff availability allows you to enter the days and hours when an officer is
available to work. An alert appears if a scheduler attempts to schedule an officer during hours that
have been designated that he is unavailable. It will not prohibit scheduling, it just warns you.

Staff Schedule: The staff schedule can be printed and issued to officers and or clients weekly. It
contains the post name, address, shift, hours, days and dates that officers are scheduled to work.

Post Instructions: Allows you to create unlimited post instructions. Post instructions are listed and
accumulated under specific post instruction categories and can be assigned to other posts as needed
with just a click of the mouse.

Editing Reports: SBM allows you to edit reports while in the program or send them to Microsoft
Word for additional editing and enhancements.

Searching Power:
You can search the database for clients, posts, and staff.                                                  Stock                Item                                             Price

                                                                                                            CD309                Security Business Manager $125
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                                                                                                            There is no download available for SBM
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 MANUALS, TEMPLATES, SOFTWARE                                                                                                                          BUNDLE...
                                                                                                                                                    SAVE A
 PROCEDURE MANUAL                                                   CD TEMPLATE
                                                                                                                                                   BUNDLE!
                                                                                                                 See details on pages 30 - 31
The Procedure manual template documents specific duties and requirements for managements course of action. The SGM procedure manual CD
can quickly be converted into a manual that is specific to your company. It contains hundreds of pages of operational regulations and procedures
second to none. Below are some of the topics in each of its chapters.

Accounting                                                                                          Human Resources
• Collections                                     Maintenance                                       • Hiring new employees
• Payroll                                         • Damage and loss of equipment                    • Annual and sick leave
• Employee loans                                  • Equipment control                               • Licensing
• Financial statements                            • Duplication equipment                           • Issue
• Garnish salaries                                • Equipment retrieval                             • Renewal
• Holiday pay                                     • Inventory control                               • ID number system
• Invoicing                                       • Key control and systems                         • Guard of the month
• Licensing                                       • Mail                                            • Personnel jackets
• Overtime                                        • Name tags                                       • Training classes
• Pay raises                                      • Pagers                                          • Workmen’s compensation
• Purchasing                                      • Post equipment                                  • Unemployment and more…
• Recruit bonus                                   • Property custody
• Salaried employees                              • Radios
• Hourly employees                                • Retention time table
• Attendance and more…                            • Telephone system
                                                  • Uniforms
Administration                                    • Vehicles
• Client service report                           • Weapons and more..
• Complaint procedures
• Confidentially                                  Patrol and Sales                                                                                 Pro
                                                                                                                                                       ce
• Suspension procedures                           • Code of conduct                                                                                Man d u r e
                                                                                                                                                        ual
• Executive management                            • Court appearance
• Daily reports                                   • Escorts
• Idea critique                                   • Incident reports
• Memorandums                                     • Notifications
• Office routing slips                            • Post orientation
• Code of conduct                                 • Patrol checks
• Positive reinforcement                          • Sign In logs
• Contract procedures                             • Problem cards
• Post instructions                               • Equipment responsibility
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• Late and no show                                • Scheduling                                      ○    ○   ○    ○   ○   ○    ○   ○   ○   ○   ○   ○   ○   ○   ○   ○   ○   ○   ○   ○   ○   ○



• Ordering and printing forms                     • Sector supervisors                                  CD301                 Procedure Manual                                     $75
• Removal of files                                • Daily log                                       ○    ○   ○    ○   ○   ○    ○   ○   ○   ○   ○   ○   ○   ○   ○   ○   ○   ○   ○   ○   ○   ○




                                                  • Service request                                 Download from www.SGMnow.com                                                   $65
• Staff meetings                                                                                    ○    ○   ○    ○   ○   ○    ○   ○   ○   ○   ○   ○   ○   ○   ○   ○   ○   ○   ○   ○   ○   ○



• Transmittal letters                             • Supervisor inspections                          Over 90 templates that you can modify to
• Time checks                                     • Supervisor on post report                       fit your business profile.
                                                  • Towing vehicles                                 ○    ○   ○    ○   ○   ○    ○   ○   ○   ○   ○   ○   ○   ○   ○   ○   ○   ○   ○   ○   ○   ○




Dispatchers                                       • Transporting officers                           Free Shipping! See details on page 14
• Personnel                                       • Uniform of the day
• Telephone etiquette                             • Dress code
• Alarm notification                              • Vehicle assignments
• Computer failure                                • Vehicle inspections
• Back up systems                                 • Warning notices
• Building entry requirements                     • Watch commander reports
• Electrical failure                              • Weapon procedures and more…
• Time change
• Checking on and off security officers
• Radio channels



1-800-672-3348                                                                                                                                                                         25
FIRST AID MANIKINS
    CPR MANIKIN TRAINING KITS
The choice for CPR instruction ...
 easy to use, clean and carry

These manikins are designed with the anatomical features specifically for CPR training. They are desirable for instruction as identified by the
American Heart Association. Built in feedback features including realistic head tilt, visible chest rise, and audible chest compression clicks help
trained rescuers correctly perform CPR. They assist instructors to provide accurate training for CPR and the Heimlich Maneuver. The manikin’s
comprehensive design features such as an adam’s apple, carotid arteries, chest notch, rib cage, navel, and nipples to enable proper hand
placement and pulse check.

If you combine any of these realistic practice manikins with the SGM Basic First Aid video training session you will be able to train your officers
on CPR and the Heimlich Maneuver right at your facility.



    ADULT/CHILD MANIKIN                                                                                                                                                                  ○
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                                                                                                                                                                                             MK801                Adult/Child Manikin Kit                                                                                                                  $85

                                                                                                                                                                                             Shipping rates based on weight & location
                                                    The adult/child manikin kit comes with 10 face shield lung bags
                                                    and one insertion tool




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                                                                                                                                                                                             MK802            Infant Manikin                                                                                                                               $52

                                                The infant manikin kit comes with 10 face shield lung bags for                                                                               Shipping rates based on weight & location
                                                each and one insertion tool


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    FIVE- PACK MANIKIN KIT                                                                                                                                                               ○    ○   ○   ○   ○   ○        ○       ○       ○       ○       ○       ○       ○           ○           ○           ○           ○           ○           ○           ○           ○           ○




                                                                                                                                                                                             MK805:     5-Pack Manikin Kit         $405
                                                                                                                                                                                             Shipping rates based on weight & location
                                                    This kit contains 5 Adult / Child manikins, 50 face shield lung bags,
                                                    an insertion tool, and a nylon carrying bag.



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                                                                                                                                                                                         MK807            Adult Choking Manikin                                                                                                                $240

    CHOKING MANIKINS                                                                                                                                                                     ○



                                                                                                                                                                                         MK808
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                                                                                                                                                                                                          Adolescent Choking Manikin
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                                                                                                                                                                                                                                                                                                                                                   $160
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                                                                                                                                                                                         MK809            Child Choking Manikinl                                                                                                                   $140
                                                These manikins give hands on application to students when                                                                                    Shipping rates based on weight & location
                                                teaching the Heimlich maneuver You can get them in three
                                                sizes; Adult, Adolescent or child.

○   ○   ○   ○   ○   ○   ○   ○   ○   ○   ○   ○   ○    ○   ○   ○   ○   ○   ○   ○   ○   ○   ○   ○   ○   ○   ○   ○   ○   ○   ○   ○   ○   ○   ○   ○   ○   ○   ○   ○   ○   ○   ○   ○   ○   ○
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                                                                                                                                                                                         MK803                Lung Bags 10 Pack                                                                                                                        $11
                                                Order additional lung bags and insertion tools for your manikins.                                                                        MK806                Lung Bags 100 Pack                                                                                                                       $65
                                                                                                                                                                                         MK804                Manikin Insertion Tool                                                                                                                    $5
                                                                                                                                                                                         ○    ○   ○   ○   ○   ○        ○       ○       ○       ○       ○       ○       ○           ○           ○           ○           ○           ○           ○           ○           ○           ○




                                                                                                                                                                                             Shipping rates based on weight & location

26                                                                                                                                                                                                                                                         www.SGMnow.com
TRAINING PROGRAMS

SECURITY OFFICER COMPREHENSIVE TRAINING PROGRAM

                                         Adjustable from 8 to 16 Hours
                                                   This dynamic training program can be used as an introductory or annual refresher course. The
                                                   Security Officer Comprehensive Training Program gives you the option of creating training
                                                   sessions for 16 hours, 8 hours or less, based on your company and State requirements. The
                                                   program comes with an instructor’s manual and a PowerPoint slide presentation that correlates
                                                   with it.

                                                   The program also includes the SGM test creator/corrector (See page 22 for additional
                                                   information).

                                                   A flip chart system with illustrations of all the slides in the PowerPoint CD is available as an
                                                   option.
                                                                                                                                                                                                                                       Stock                                                           Item                                                                                                                                                            Price
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                                                                                                                                                                                                                           $1 0        PR955                                                       Comprehensive Program                                                                                                                                                               $80

                                                                                                                                                                                                                                                   Free Shipping! See details on page 14
                                                                                                                                                                                                                                               ○           ○               ○           ○           ○           ○           ○           ○           ○           ○           ○           ○           ○           ○           ○           ○           ○           ○           ○           ○           ○           ○




                                                                                                                                                                                                                                   FL909 Flip Chart System for Program                                                                                                                                                                                                                     $85

                                                                                                                                                                                                                                                   Shipping is based on weight and location


 SECURITY OFFICER COMPREHENSIVE TRAINING PROGRAM WITH VIDEO ENHANCEMENTS
When you place an order for the Security Officer Comprehensive Training
Program you can also purchase four or more of the below listed SGM training
sessions and receive an instant rebate of $5 per session. Please note, this
offer is only available by telephone, mail or fax.


   SGM Videos Offered
                               .
Basic First Aid & CPR (2 videos) Page 11
Conflict Resolutions Page 8
Crime Scene Page 9
Customer Relations Page 6
Foot Patrol & Vehicle Patrol (2 videos) Page 4
Interview Techniques Page 9
Introduction to Security Page 3
Law of Arrest Page 5
Officer Safety Page 3
Patrolling 1 & 2 (2 videos) Page 4
Report Writing Page 7
Terrorist Patrol Page 10
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Uniform & Equipment Page 6                                 W
                                                         NE
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Writing Reports Page 7                                                             PR956                                               Comprehensive Program discount when
                                                                       $1 0
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   $70
                                                                                                                                        you purchase four or more videos (DVD/ VHS)
                                                                           ○           ○           ○           ○           ○           ○           ○           ○           ○           ○           ○           ○           ○               ○               ○               ○           ○           ○           ○           ○           ○           ○           ○           ○           ○           ○           ○           ○            ○              ○           ○           ○           ○           ○           ○




                                                                                     $5.00 instant rebate for purchasing four or more VHS or DVD Training
                                                                                   sessions with the Security Officer Comprehensive Training Program
                                                                                                                                                           Free Shipping! See details on page 14
                                                                               ○           ○           ○           ○           ○           ○           ○           ○           ○           ○           ○           ○           ○               ○               ○           ○           ○           ○           ○           ○           ○           ○           ○           ○           ○           ○           ○           ○               ○           ○           ○           ○           ○           ○           ○




                                                                               0   FL909                                               Flip Chart System for Program                                                                                                                                                                                                                                                                                                       $85

                                                                                                                                                   Shipping is based on weight and location
             Optional Flip Chart System

1-800-672-3348                                                                                                                                                                                                                                                                                                                                                                                                                                                                                     27
TRAINING PROGRAMS
                                   THE SECURITY OFFICER TRAINING PROGRAM
The SGM Security Officer Training Program consists of over 60 hours of training. It is separated into 17 chapters. Each chapter is
adaptable for any State requirements. Included is a modification CD with templates of the pages and chapters that you can enhance or
modify should they conflict with your State requirements. Use all or just parts of it depending on your needs. For example, there is an
8-hour indoctrination session called the “Security Officer Comprehensive Training Program”. This section covers most State initial
mandatory training.

Enhance the training by upgrading it with the SGM training videos for a substantial discount. These videos merge perfectly with the
program’s chapters. Showing videos will reduce verbal instruction and give your security officers a visual understanding of the
subject matter.

Note: This program is State certified for California. It is licensed and exceeds compliance requirements for BSIS. All California
companies that purchase the program receive a certificate with the BSIS license number for compliance with State requirements.
PROGRAM TUTORIAL                                       COMMUNICATION                                    COURTROOM DEMEANOR
Throughout the chapters, we indicate the                This chapter impress upon the officer the          • Demeanor while in the Court
                                                       importance and significance. The following are      • Courtroom Testimony
approximate time the lesson will take. We placed
                                                       a few of the topics covered:                        • Defense Tactics
icons and footnotes alerting instructors when to                                                           • Trial Procedures
                                                            • Circumstances that require
change PowerPoint slides, and show a specific                   Notification                               • Pretrial Testimony
SGM training video.                                         • Transmitting information                     • Subpoena Process
ADMINISTRATION                                              • Telephone and Intercom
The Administration section contains a hard copy             • Police, Fire Department                   PATROLLING
                                                                                                           • Pacing Patrols
sample of a typical security company’s polices         OBSERVATION & DOCUMENTATION                         • Documenting Patrols
and procedures. Included is a CD template (in MS       This chapter teaches officers what to look for      • Considerations while patrolling
Word)of the entire Administration section. The         and the most effective methods of note taking,      • Inside Patrols
template allows you the option of making               filling out reports clearly and how to make         • Outside patrols
modifications.                                         them concise. The following are a few of the        • Vehicle Patrols
                                                       topics covered:                                     • Equipment inspections
SECURITY OFFICER COMPREHENSION
                                                             • Observation / Patrol Techniques             • Property inspections
TRAINING PROGRAM                                             • Asking Appropriate Questions
The Security Officer Comprehensive Training                  • Report Writing                           PUBLIC RELATIONS
Program session can be used separately or as part            • Event-specific reports                    The following are a few of the topics
of the Security Officer Training Program. This is            • Daily reports                            covered:
an 8-hour overview of the duties and                         • Note taking                                    • Prejudice Defined
                                                                                                              • Discrimination Defined
responsibilities of new security officers. Many
                                                       LIABILITY / LEGAL ASPECTS                              • Stereotyping Defined
States have an 8 hour indoctrination mandatory         This chapter covers systems of accountability          • Sexual Harassment
pre-employment / new-employment requirements.          regarding liability. The following are some of         • Mental Illness
The program is approved and certified by BSIS          the topics:                                            • Crisis Intervention
(California). The program includes a hard copy field        • Types of liability to consider            FIREARMS
training guide for students to home study reducing          • Vicarious Liability                            • Firearms Safety
                                                            • Initiating legal actions                       • Marksmanship
classroom time.
                                                            • Formal sanctions                                    Fundamentals
POWER TO ARREST                                             • False arrest                                   • Trigger Control
      • Relations with the local police                     • Role of the Security officer                   • Sight alignment
      • Observation and Report Writing                                                                       • Proper Stance
                                                       WORKPLACE VIOLENCE                                    • Physical Standards
      • Inspections of Packages                         This chapter covers the following
      • Private Persons Arrest                                                                               • Mental Standards
                                                       topics and more…
      • Making an Arrest                                    • Effects of Workplace Violence
                                                                                                        SECURITY OFFICER
      • Searching the Suspect                               • Who commits Workplace
                                                                                                        POCKET MANUAL
      • Terrorism                                                Violence
                                                                                                        The program comes with the 100 + page
                                                            • High Risk Occupations
PEPPER SPRAY TECHNIQUES                                                                                 Security Officer Pocket Manual template
                                                            • Prevention Strategies
   • When to use Pepper Spray                                                                           which allows you to modify part or all of it
                                                            • Common Sense Strategy
   • Pro-Active Considerations                                                                          to fit your State and company requirements
                                                            • Body language
   • Chemical Make up                                                                                   See page 20 for additional details.
   • Liability issues to consider
                                                       HOMELAND SECURITY
   • Handling Aggressive Situations
                                                          • Recognizing suspects and suspicious         SUPERVISION
                                                               circumstances                               • Supervision Styles
FIRST AID & CPR                                           • Reporting suspicious circumstances             • Expectations of a Supervisor
There are three chapters for First Air / CPR              • The security officer’s duties in               • Duties and Responsibilities
     • A complete First Aid training session                   catastrophic situations                     • Subordinate Evaluating / counseling
          (115 pages)                                     • Cooperating with law enforcement               • Liability Issues
     • CPR                                                 • Crowd control


28                                                                                                                            www.SGMnow.com
TRAINING PROGRAMS
                                                                                                                                      THE SECURITY OFFICER TRAINING PROGRAM
                                                                                                                                                                                                                                                      7 Optional
                                                                                                                                                                                      2
                                                                                                                                                                                                                                                                                                                                                          BSIS LICENSED & CERTIFIED
    1
                                                                                                                                                                                                                                                                                                                                                                                                      8
                                                                                                                                                                                                                                                                                                                                                                                                                                  1. Security Officer
                                                                                                                                                                                                                                                                                                                                                                                                                                     Training Manual
                                                                                                                                                                                                                                                                                                                                                                                                                                      for Instructors, two
                                                                                                                                                                                                                                                                                                                                                                                                                                     volumes (2)

                                                                                                                                                                                                                                                                                                                                                                                                                                  2. Test Creator &
                                                                                                                                                                                                                                                                                                                                                                                                                                     Corrector (1)

                                                                                                                                                                                                                                                                                                                                                                                                                                  3. American Red Cross
        5                                                                                                                                                                                                                                                                                                                                                                                                                            First Aid & Safety
                                        4
                                                                                                                                                                                                                                                                                                                                                                                                                                     Handbook (1)

                                                                                                                                                                                                                                                                                                                                                                                                                                  4. Modification and
                                                                                                                                                                                                                                                                                                                                                              6                                                                      Document Template (1)

                                                                                                                                                                                                                                                                                                                                  9                                                                                               5. Security Supervisor’s
                                                                                                                                                                              3                                                                                                                                                                                                                                                      Field Training Manual (1)

        THE SECURITY OFFICER TRAINING PROGRAM WITH VIDEO                                                                                                                                                                                                                                                                                                                                                                          6. PowerPoint CD
                                                                                                                                                                                                                                                                                                                                                                                                                                     Slide Presentation (1)
                                                                                                                                                                                  6
                                                                                                                                                                                                                                                                                                                                                                                                                                     Over 1,000 slides

                                                                                                                                                                                                                                                                                                                                                                      Optional 7                                                  7. Add on Optional Flip
            1
                                                                                                                                                                                                                                                                                                                                                                                                                                     Chart Holder System (1)
                                                                                                                                                                                                                                                                                                                                                                                                                                     300+ Illustrations

                                                                                                                                                                                                                                                                                                                                                                                                                                  8. Security Officer
    4                                                                                                                                                                                                                                                                                                                                                                                                                                Workbook on CD (1)
                                                                                                                                                                                                                                                                                                                                                                                                              8

                                                                                                                                                                                                                                                                                                                                                                                                                                  9. Security Officer
                                                                                                                                                                                                                                                                                                                                                                                                                                     Field Training Guide (1)
                3
                    2                                                                                                                                                                                                                                                                                                                                                                                                             10. Security Officer and
    5                                                                                                                                                                                                                                                                                                                                                                                                                                 Supervisor
                                                                                                                                                                                                                                                                                                                                                                                                                  9                  Training Videos
                                                                                                                                                                                                                                                                                                                                                                                                                                   DVD or VHS format
                                                                                                                                                                                                                                                                                                                                                                                                                                           (19 Sessions-22 Videos)




                                                                                                                                                                                                                                                                                                                                                                                                                          Free Ship
                                                            10                                                                                                                                                                                                                                                                                                                                                                                         ping!

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                Stock
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        ○
                TP901
                ○       ○       ○           ○       ○        ○       ○       ○       ○
                                                                                              Security Officer Training Program
                                                                                              ○       ○       ○       ○       ○       ○       ○       ○       ○       ○       ○       ○       ○       ○       ○       ○       ○       ○       ○       ○       ○       ○       ○       ○       ○       ○       ○       ○       ○       ○       ○       ○       ○       ○       ○       ○       ○           ○       ○   ○   ○   ○    ○   ○   ○   ○   ○   ○   ○
                                                                                                                                                                                                                                                                                                                                                                                                                                                               $
                                                                                                                                                                                                                                                                                                                                                                                                                                                               ○   ○
                                                                                                                                                                                                                                                                                                                                                                                                                                                                       890.00
                                                                                                                                                                                                                                                                                                                                                                                                                                                                       ○   ○   ○   ○   ○   ○




                TVH902                                                                       Security Officer Training Program with VHS Training Bundle                                                                                                                                                                                                                                                                                                        $ 1,870.00
        ○       ○       ○       ○           ○       ○        ○       ○       ○       ○        ○       ○       ○       ○       ○       ○       ○       ○       ○       ○       ○       ○       ○       ○       ○       ○       ○       ○       ○       ○       ○       ○       ○       ○       ○       ○       ○       ○       ○       ○       ○       ○       ○       ○       ○       ○       ○           ○       ○   ○   ○   ○    ○   ○   ○   ○   ○   ○   ○   ○   ○   ○   ○   ○   ○   ○   ○




                TDV903                                                                       Security Officer Training Program with DVD Training Bundle                                                                                                                                                                                                                                                                                                        $ 1,995.00
        ○       ○       ○       ○           ○       ○        ○       ○       ○       ○        ○       ○       ○       ○       ○       ○       ○       ○       ○       ○       ○       ○       ○       ○       ○       ○       ○       ○       ○       ○       ○       ○       ○       ○       ○       ○       ○       ○       ○       ○       ○       ○       ○       ○       ○       ○       ○           ○       ○   ○   ○   ○    ○   ○   ○   ○   ○   ○   ○   ○   ○   ○   ○   ○   ○   ○   ○




                FLP910                                                                        Optional Flip Chart System (for those without PowerPoint capabilities)                                                                                                                                                                                                                                                                                           $ 125.00


1-800-672-3348                                                                                                                                                                                                                                                                                                                                                                                                                                                                         29
    DISCOUNT BUNDLES
                                                                                                                                                             Save up to 20%
                                             when you buy videos or CD’s in bundles!
    CD TEMPLATE BUNDLE                                                                                                                                                                       All 13 CD Templates                                                                                                                Save 10%
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                                                                                                                                         • Procedure Manual • Policy Manual • Bid Generator                                                                                                                                                                                                                                 ○               ○               ○               ○               ○                   ○                   ○                   ○                   ○                   ○                   ○                   ○                   ○                   ○                   ○                   ○                   ○                   ○                   ○                   ○                   ○                   ○




                      l                                                                                                                  • Security Officer Pocket Manual • Proposal Contract                                                                                                                                                                                                                                   BD312                                                                       CD Template Bundle                                                                                                                                                                                                                                                              $554
                   na
                tio s
              di ’                                                                                                                       • Security Business Manager (2 CD’s Windows & indows XP)                                                                                                                                                                                                                           ○               ○               ○               ○               ○                   ○                   ○                   ○                   ○                   ○                   ○                   ○                   ○                   ○                   ○                   ○                   ○                   ○                   ○                   ○                   ○                   ○




            Ad CD ed                                                                                                                     • Financial Statement • Security Forms                                                                                                                                                                                                                                                 Download from www.SGMnow.com                                                                                                                                                                                                                                                                                                                                        $495
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                  Ad                                                                                                                     • Test Creator/Generator • Unemployment Manual                                                                                                                                                                                                                                                 Note: The Security Business Manager can not
                                                                                                                                                                                                                                                                                                                                                                                                                                           be downlaoded. It will be shipped on a CD
                                                                                                                                         • Employee Evaluation Program • Contract                                                                                                                                                                                                                                           ○               ○               ○               ○               ○                   ○                   ○                   ○                   ○                   ○                   ○                   ○                   ○                   ○                   ○                   ○                   ○                   ○                   ○                   ○                   ○                   ○




                                                                                                                                         • Post Instruction Program                                                                                                                                                                                                                                                                                                                                                             Free Shipping!
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                                                                                                                                                                                                                      19 Training sessions
    SECURITY OFFICER BUNDLE                                                                                                                                                                                           plus the Test Creator                                                                                 Save 10%
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                     • Introduction to Security • Patrolling One & Two • Report Writing                                                                                                                                                                                                                                                                                                                                             Stock                                                                                   Item                                                                                                                                                                                                                                                        Price
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                     Writing Reports • Basic First Aid & CPR • Pepper Spray Techniques                                                                                                                                                                                                                                                          •                                                                                   BD251                                                                                   VHS Sec. Offcr. Bundle                                                                                                                                                                                                                                              $815
                     Officer Safety • Interview Techniques • Foot Patrol & Vehicle Patrol                                                                                                                                                                                                                                                                   •                                                                       BD290                                                                                   DVD Sec. Offcr. Bundle                                                                                                                                                                                                                                              $985
                     Customer Relations • Conflict Resolutions • Crime Scene                                                                                                                                                                                                                                                                                                                                                    ○               ○               ○               ○               ○                   ○                   ○                   ○                   ○                   ○                   ○                   ○                   ○                   ○                   ○                   ○                   ○                   ○                   ○                   ○                   ○                   ○




                     • Firearms Safety • Test Creator /Corrector CD                                                                                                                                                                                                                                                                                                                                                                                                                                     Free                                                                Shipping!

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                                                                                                                                                                      21 training sessions
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                     • Patrolling One &Two • Report Writing • Law of Arrest • Uniform & Equipment
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                     • Terrorist Patrol • Introduction to Security • Pepper Spray Techniques                                                                                                                                                                                                                                                                                                                                    ○               ○               ○               ○               ○                   ○                   ○                   ○                   ○                   ○                   ○                   ○                   ○                   ○                   ○                   ○                   ○                   ○                   ○                   ○                   ○                   ○


                     • Basic Supervision • Firearms Safety • Post Orientation                                                                                                                                                                                                                                                                                                                                                           BD253                                                                               VHS Training Bundle                                                                                                                                                                                                                                                 $895
                     • Basic First Aid & CPR • Writing Reports • Officer Safety
                     • Interview Techniques • Foot Patrol & Vehicle Patrol                                                                                                                                                                                                                                                                                                                                                              BD272                                                                               DVD Training Bundle                                                                                                                                                                                                                                     $1085
                                                                                                                                                                                                                                                                                                                                                                                                                                ○               ○               ○               ○               ○                   ○                   ○                   ○                   ○                   ○                   ○                   ○                   ○                   ○                   ○                   ○                   ○                   ○                   ○                   ○                   ○                   ○


                     • Customer Relations • Conflict Resolutions • Crime Scene                                                                                                                                                                                                                                                                                                                                                                                                                                                  Free                                                                Shipping!
                     • Test Creator/Corrector CD
○       ○        ○       ○       ○       ○       ○       ○       ○       ○       ○       ○       ○       ○       ○       ○       ○       ○       ○       ○       ○       ○       ○       ○        ○       ○       ○        ○       ○       ○       ○       ○       ○       ○       ○        ○           ○           ○           ○           ○           ○           ○           ○           ○           ○           ○               ○               ○               ○               ○               ○                   ○                   ○                   ○                   ○                   ○                   ○                   ○                   ○                   ○                   ○                   ○                   ○                   ○                   ○                   ○                   ○                   ○           ○   ○   ○   ○




                                                                                                                                                                                              24 training sessions
        ALL VIDEO BUNDLE                                                                                                                                                                     plus the Test Creator                                                                                                                  Save 15%
                                                                                                                                                                                                 VHS or DVD
                     • Introduction to Security • Patrolling One & Two • Report Writing
                     • Uniform/Equipment • Law of Arrest • Terrorist Patrol
                     • Firearms Safety • Writing Reports • Basic First Aid & CPR
                     • Pepper Spray Techniques • Officer Safety
                     • Interview Techniques • Crime Scene
                     • Foot Patrol & Vehicle Patrol
                     • Customer Relations • Conflict Resolutions                                                                                                                                                                                                                                                                                                                                                                Stock                                                                               Item                                                                                                                                                                                                                                                    Price
                                                                                                                                                                                                                                                                                                                                                                                                                        ○               ○               ○               ○               ○               ○                   ○                   ○                   ○                   ○                   ○                   ○                   ○                   ○                   ○                   ○                   ○                   ○                   ○                   ○                   ○                   ○



                     • Post Orientation • Basic Supervision                                                                                                                                                                                                                                                                                                                                                                     BD252                                                                               VHS Video Bundle                                                                                                                                                                                                                                            $950
                     • The SGM Seminar For Executives                                                                                                                                                                                                                                                                                                                                                                   ○               ○               ○               ○               ○               ○                   ○                   ○                   ○                   ○                   ○                   ○                   ○                   ○                   ○                   ○                   ○                   ○                   ○                   ○                   ○                   ○




                     • Seminar Workbook                                                                                                                                                                                                                                                                                                                                                                                         BD295                                                                               DVD Video Bundle                                                                                                                                                                                                                                $1,155
                     • Test Creator /Corrector CD
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                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                Free                                                                Shipping!


                              CUSTOMIZE YOUR OWN VIDEO BUNDLE
             NEW
                 Buy 5 or more VHS (Security Officer & Supervisor videos only) training videos and pay only ........$40 per session
                 Buy 5 or more DVD (Security Officer & Supervisor videos only) training videos and pay only ....... $50 per session
                          Offer not available from our website. Please call, fax or mail orders.

30                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                  www.SGMnow.com
       SUPER BUNDLE SAVE 20%
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              Super Bundle Includes:
        The Security Officer Training Program with
                        PowerPoint                                           Stock                                                                                                                                            Item                                                                                                                                            Price
            All Training Videos in VHS or DVD
                                                             ○           ○           ○            ○           ○           ○           ○           ○           ○           ○           ○           ○           ○           ○           ○           ○           ○           ○           ○           ○           ○           ○           ○       ○       ○       ○       ○       ○       ○   ○    ○   ○    ○




                                                                         SBV273                                                                                               Super Bundle in VHS                                                                                                                                                                                             $2,295
          The Executive Seminar in VHS or DVD                ○           ○           ○            ○           ○           ○           ○           ○           ○           ○           ○           ○           ○           ○           ○           ○           ○           ○           ○           ○           ○           ○           ○       ○       ○       ○       ○       ○       ○   ○    ○   ○    ○




        All CD Manuals, Programs and Templates                           SBD275                                                                                               Super Bundle in DVD                                                                                                                                                                                         $2,380
        All Security Training Books and Manuals          ○           ○           ○            ○           ○           ○           ○           ○           ○           ○           ○           ○           ○           ○           ○           ○           ○           ○           ○           ○           ○           ○           ○           ○       ○       ○       ○       ○       ○   ○    ○   ○    ○




                                                                 FLP904                                                                                               Optional Flip Chart System                                                                                                                                                                                               $100
                      FreeShipping                                                                                                                                    (for those without PowerPoint capabilities)
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                                                                                            ADDITIONAL SUPER BUNDLE DISCOUNT OPTIONS
                                                                                         Buy any below item(s) at the time of your Super Bundle
                                                                                              purchase and get a 20% discount on each.
                                                     ○           ○
                                                                             MK805
                                                                             ○           ○            ○           ○           ○
                                                                                                                                      5 Pack manikins
                                                                                                                                          ○           ○           ○           ○           ○           ○           ○           ○           ○           ○           ○           ○           ○           ○           ○           ○           ○       ○       ○       ○       ○       ○   ○   ○
                                                                                                                                                                                                                                                                                                                                                                                               $325
                                                                                                                                                                                                                                                                                                                                                                                               ○    ○   ○




                                                                             BK103                                                    Additional Security Officer’s Field Training Guide                                                                                                                                                                                                           $15
                                                         ○           ○           ○            ○           ○           ○           ○           ○           ○           ○           ○           ○           ○           ○           ○           ○           ○           ○           ○           ○           ○           ○           ○           ○       ○       ○       ○       ○       ○   ○    ○   ○    ○




                                                                             BK105                                                        Security Supervisor’s Field Training Manual                                                                                                                                                                                                              $22
                                                         ○           ○           ○        ○           ○           ○           ○           ○           ○           ○           ○           ○           ○           ○           ○           ○           ○           ○           ○           ○           ○           ○           ○           ○       ○       ○       ○       ○       ○   ○   ○    ○    ○   ○




                                                                             BK107                                                    American Red Cross First Aid Handbook                                                                                                                                                                                                                        $13
                                                         ○           ○           ○            ○           ○           ○           ○           ○           ○           ○           ○           ○           ○           ○           ○           ○           ○           ○           ○           ○           ○           ○           ○           ○       ○       ○       ○       ○       ○   ○    ○   ○    ○



                            Optional                                         Any Spanish Version VHS Training session                                                                                                                                                                                                                                                                              $44
                                                     ○           ○           ○           ○            ○           ○           ○           ○           ○           ○           ○           ○           ○           ○           ○           ○           ○           ○           ○           ○           ○           ○           ○           ○       ○       ○       ○       ○       ○   ○   ○    ○    ○   ○




                                                                         Any Spanish Version DVD Training session                                                                                                                                                                                                                                                                                  $52



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Description: Security Officer Training Manuals document sample