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					Family Resource Guide
F O R    D I S A S T E R            R E C O V E R Y




                       COMPILED BY:
        United Way of San Antonio and Bexar County
             Alamo Area Council of Governments
                   Area Agency on Aging
                       August 2003
                          INTRODUCTION



T   he Family Resource Guide for Disaster Recovery contains information
    for the following 12 counties:
                    Atascosa • Bandera • Bexar • Comal
                   Frio • Gillespie • Guadalupe • Karnes
                      Kendall • Kerr • Medina • Wilson


Section I of the brochure contains information for initial recovery and the
agencies that are available to all users in 12 counties. Section II contains
long-term recovery information for Bexar County. Section III contains long-
term recovery information for the area counties.


If a county is declared a national disaster, residents may receive assistance
from the Federal Emergency Management Association (FEMA). Assistance is
also available from state and local agencies, American Red Cross and
Salvation Army. This brochure is designed to help those coping with
disaster to connect with specific disaster relief agencies, as well as with the
community agencies, as the recovery process continues.


Not all agencies listed in this brochure are funded by United Way. All
information contained in this publication was furnished by the individual
agencies listed. United Way of San Antonio and Bexar County passes no
judgment on the standards of operations of any of these organizations.
Inclusion in this publication does not imply endorsement by United Way,
and exclusion does not imply disapproval.




I  n January 2003, the Help Line became the 2-1-1 call center for free
   information and referral to health care and human care services. 2•1•1 is
easy to remember and easy to dial. Call 2•1•1 for the most current
information on disaster resources.
                                TABLE OF CONTENTS
                                                                                                                 PAGE
I.    Initial Recovery Period for All Counties
      FEMA (Federal Emergency Management Agency)....................................4
      American Red Cross and the Salvation Army............................................5
      Job/Income Loss Resulting from Flood Damage ......................................6
      Basic Steps to Begin Recovery Process......................................................6
      Prescreening Contractors and Repair People............................................6
      Fraud ............................................................................................................6
      Other State Agencies ..................................................................................7
      Other Federal Agencies ..............................................................................7

II. Long-Term Recovery for San Antonio and Bexar County
    Food and Clothing ......................................................................................8
    Emergency Financial Assistance ................................................................8
    Extension on Utility Bills ............................................................................9
    Budget/Credit Counseling ..........................................................................9
    TANF (Temporary Assistance to Needs Families),
        Food Stamps and Medicaid ..............................................................10
    Job/Income Loss Resulting From Flood Damage ..................................10
    Medical Services ........................................................................................11
    Dental Services ..........................................................................................11
    Dependent Care Resources ......................................................................12
    Stress and Anxiety Caused By the Disaster ............................................12
    Other Counseling Services ......................................................................12
    Specialized Resources for Children ........................................................13
    Other Counseling Resources for Children ..............................................13
    Help With Pets ..........................................................................................14
    Where and How to Donate ......................................................................14
    Where and How to Volunteer ..................................................................14

III. Long-Term Recovery Resources for Area Counties
     Atascosa ......................................................................................................15
     Bandera ......................................................................................................15
     Comal ........................................................................................................16
     Frio ............................................................................................................17
     Gillespie......................................................................................................17
     Guadalupe..................................................................................................18
     Karnes ........................................................................................................19
     Kendall........................................................................................................19
     Kerr ............................................................................................................20
     Medina........................................................................................................20
     Wilson ........................................................................................................21
I. Initial Recovery Period for all Counties
         FEMA (Federal Emergency Management Agency)

     Once a county is declared a national disaster, anyone who has been
affected by the disaster may qualify for state and federal financial aid.
Regardless of the extent of damage, those affected are encouraged to apply
with FEMA by calling, toll-free 800-621-FEMA (3362) or TTY 800-462-7585
for the hearing or speech impaired.
     Everyone is encouraged to apply with FEMA to find out if they are
eligible for financial aid. Do not assume you don’t qualify. It is a good idea
to apply with FEMA regardless of the extent of damages you incurred.
     FEMA offers assistance through numerous programs for those owning
their homes as well as for those renting their homes. If you have insurance,
call FEMA so that you can register to obtain possible benefits not covered
by your insurance.
     The process involved in applying for FEMA may seem time-consuming;
however, you may miss an important source of financial assistance if this aid
is not applied for.
     Each person must first contact the FEMA Application Line and have
forms mailed to them.


                   FEMA Application Number — 1-800-621-3362
          FEMA Application Number for Hearing Impaired — 1-800-462-7585

            Please have the following information available when you call:
                 • Social Security number (but not absolutely necessary)
                 • Address and ZIP code of damaged property
                 • Telephone number where you can be reached
                 • Household income information



     FEMA offers assistance to homeowners, renters and business owners
who sustain losses as a result of a disaster. The primary aid programs
include temporary housing assistance, low-interest loans through the U.S.
Small Business Administration (SBA) for repair and replacement of real or
personal property, and grants to help meet serious disaster-related needs
and expenses not covered by insurance or other assistance programs.




                                          4
     Government disaster assistance covers basic needs only and will not
normally compensate individuals for their entire loss. Even if an individual
has insurance, the government may help pay for basic needs not covered
under their insurance policy. Some disaster aid may be in the form of grants
that do not have to be paid back. Other help may come in the form of loans.
     After an applicant has registered at the toll-free number, a packet of
information is sent, including an application for an SBA loan. It is very
important that the application be filled out and returned in order to start
the process for assistance. The loan application does not necessarily mean
that you desire a loan, but it must be completed before other assistance can
be provided.
     FEMA also establishes Disaster Recovery Centers (DRC) in affected
areas where individuals may obtain help completing the SBA application.
The centers are staffed with experts who can answer questions and
provide information about all of the state and federal programs available
including temporary housing, legal aid, disaster unemployment assistance,
mitigation and crises counseling and many other services from other state
and local agencies.
     Interfaith agencies are listed under the headings where they can provide
assistance rather than having one section dealing only with interfaith agencies.
     Once all other resources for recovery are exhausted, an Unmet Needs
Committee (UNC) will be developed. The UNC comes together to
continue helping those with disaster damage that was not covered by
other means. The entry point to be helped by this committee is usually
through case managers who are helping in all the various agencies because
they are the ones who know who needs long-term help.


               American Red Cross and Salvation Army

     The American Red Cross and the Salvation Army are two organizations
that offer a variety of resources, particularly during the early stages
following a disaster. Some of the services these agencies offer include food,
shelter, clothing, cleaning supplies, bottled water, and counseling.
     Both the Red Cross and Salvation Army can direct those affected by the
disaster to counseling services.

    American Red Cross, 210-224-5151 or (866-GET INFO) 1-866-438-4636
    Salvation Army Area Command Center, 210-352-2000
    Salvation Army of Kerrville, 830-257-3620


                                       5
            Job/Income Loss Resulting From Flood Damage

     If a federal disaster is declared, the Federal Disaster Unemployment
Assistance Program can assist people who are not usually covered by
unemployment compensation and who have substantial income losses
because of a disaster. If you are self-employed, a seasonal/migrant worker,
an employee not covered by other unemployment compensation, or a
survivor, who as a result of the disaster, becomes a head of household,
this program may be able to assist you. Contact your local Texas
Workforce Center (unemployment office) for information. Numbers for
Texas Workforce Centers are found under Job Loss and under each
County heading.


               Basic Steps to Begin the Recovery Process

• Contact FEMA (Federal Emergency Management Agency)
  for a declared federal disaster
• Be sure your residence is safe before you return
• Contact your insurance agent – don’t guess at your coverage
• Get more than one estimate for repairs
• Set up a safe place to keep receipts for all your expenses
• Determine what you can do by yourself
• Determine what you can do with the help of a few friends
• Determine what requires an expert (electrical, plumbing, etc.)
• Check references carefully
• Check contractor and repair firms with the Better Business Bureau


                Prescreening Contractors & Repair People

    Texas Department of Licensing and Regulations..........(800)252-8026
    Better Business Bureau ..................................................(210)828-9441

                                           Fraud

    Texas Attorney General ..................................................(800)337-3928
    FEMA Fraud Services ......................................................(800)323-8603
    Better Business Bureau ..................................................(210)828-9441



                                              6
                                Other State Agencies

    Texas Workforce Commission ......................................(210) 258-6600
    Attorney General’s Office/Consumer
        Protection Division ................................................(800) 337-3928
    Texas Dept. of Insurance ..............................................(800) 252-3439
    Comptroller Taxpayer Assistance ..................................(800) 252-5555
    Texas Travel Center ........................................................(800) 452-9292
    Governor’s Ombudsman ..............................................(800) 843-5789
    Texas Animal Health Commission ................................(800) 550-8242
    State Bar of Texas ..........................................................(800) 504 7030

                               Other Federal Agencies

    Internal Revenue Service ..............................................(800) 829-1040
        TTY for hearing/speech impaired..........................(800) 829-4059
    U.S. Small Business Administration ..............................(800) 366-6303
    Social Security Administration ......................................(800) 772-1213
    Housing and Urban Development................................(800) 669-9777
    Department of Veterans Affairs ....................................(800) 827-1000




II. Long-Term Recovery for
    San Antonio and Bexar County
    The United Way Help Line is a free and confidential information and
referral service. Certified Information and Referral Specialists and trained
volunteers provide links to available community resources.




                                                7
                                 Food/Clothing

    The following agencies offer assistance with food and clothing. Most
agencies are open during regular business hours, Monday through Friday.
Please call in advance to make an appointment.

2•1•1 Texas/United Way Help Line           San Antonio Baptist Association
2•1•1 or 227-4357                          525-9954
Provides assistance locating food          Directions to nearest Baptist
pantries.                                  food and clothing ministry.

Christian Assistance Ministry              Society of St. Vincent De Paul
110 McCullough                             225-7837
223-6648                                   Will identify the nearest Catholic
Provides assistance with                   parish that can assist with
food and clothing.                         food and clothing.

Salvation Army                             Little Church of La Villita
910 N. Flores                              508 Paseo de la Villita
352-2020                                   226-3593
Provides assistance with food.             Will assist with a bag of
                                           groceries or a sack lunch.



                    Emergency Financial Assistance

    The following agencies offer emergency financial assistance with utility,
rent or water payments. Most agencies will provide assistance on a once per
year basis. All require that you call in advance for an appointment. Funds
may not always be available.

Bexar County Housing and Human Services, 335-6770
233 N. Pecos, #590. Call Tuesdays at 9 AM for an appointment. Assists
low-income households affected by financial emergencies. Provides
emergency food vouchers and direct payment of utilities and rent to those
who meet eligibility requirements.

Catholic Charities, 433-3256
2903 W Salinas. Call Mondays at 8 AM for an appointment. Provides direct
       .
financial assistance for rent and utilities to those who meet eligibility
requirements.
                                       8
Christian Assistance Ministry, 223-6648
110 McCullough. Open weekdays from 9 AM - 4 PM. Provides food,
clothing and limited financial assistance (usually the last $25) for utilities,
rent or medication.

DCI, City of San Antonio (appointments given every morning, Monday -
Friday). Provides utility assistance, food, clothing, bus tickets and rental
assistance to city residents. Must meet eligibility requirements.

                                .
    CAP West - 227-2856, 2300 W Commerce, MAUC Building
    CAP East - 227-0335, 2805 E. Commerce, Claude Black Ctr.
    CAP North - 733-5989, 305 Dora, Kenwood Community Ctr.

Salvation Army, 352-2000
910 N. Flores. Call Mondays at 9 AM for appointment. Provides food,
clothing and limited financial assistance with rent and utilities.


                         Extension on Utility Bills

City Public Service, 353-EASY (3279)
Ask to speak to a supervisor for obtaining an extension on
your billing date or assistance with a payment plan.


                         Budget/Credit Counseling

     Disaster recovery will require expert money management. There
are resources in the community to help you.

Christian Credit Counseling, 341-5911
414 Portland, Suite 150, 78216. Offers budget & debt management
counseling.

Consumer Credit Counseling Service, 979-4300
6851 Citizens Parkway, Suite 100, 78229. Offers financial and housing
counseling and debt repayment programs.

Money Management International, (888) 845-5669
Offers telephone consultation by certified credit counselors on how to trim
expenses, develop a workable budget and repay debts.
                                        9
         TANF (Temporary Assistance to Needy Families),
                  Food Stamps and Medicaid

404 Brady, 78207 – 212-6986
321 N. Center, 78202 – 229-9200
2534 Castroville Rd., 78237 – 436-4392
2711 Palo Alto, 78211 – 977-9720
5800 Culebra Rd., 78228 – 431-0225
3300 Nacogdoches, Suite 140, 78217 – 599-3217
795 Schertz Parkway, Schertz, 78154 – 659-5826
19575 K Street, Somerset, 78069 – (830) 701-3800


              Job/Income Loss Resulting From Disaster

    When a federal disaster is declared, the Federal Disaster Unemployment
Assistance Program can assist people who are not usually covered by
unemployment compensation and who have substantial income losses
because of a disaster. If you are self-employed, a seasonal/migrant worker,
an employee not covered by other unemployment compensation, or a
survivor, who as a result of the disaster, becomes a head of household, this
program may be able to assist you.
    Contact you local Texas Workforce Center (unemployment office) for
information. Numbers for these centers are listed below and also under
each county heading.

               1201 Austin Hwy., Suite 117, 78217 – 822-7640
                  2538 Castroville Rd., 78237 – 436-0670
                    4635 E. Houston, 78228 – 581-0190
                     1499 Hillcrest, 78228 – 438-0581
                6723 S. Flores, Suite 100, 78221 – 928-3985
            Texas Workforce Commission Telecenter – 258-6600
                  (Services provided by telephone only.)


    Texas Workforce Centers offer no-cost job seeker services to the
general public including: labor market information, information on available
education/training providers and programs, job search workshops, job
matching/referral, access to a fully-equipped resource room including
computers, job banks, fax machine, copier, telephones, publications, and
reference materials.

                                     10
                             Medical Services

TexCare Children’s Health Insurance Program (CHIP), (800) 647-6558
A new children’s health insurance campaign developed especially for Texas
families that provides health insurance for children (newborn through age
18) at a price that fits one’s budget. Most families will pay a minimal
amount per month to insure all of their children. TexCare
Children’s Health Insurance Program has several ways to
insure children depending on family income: CHIP      ,
Medicaid or referral to private provider.

Care Link, 358-3350
Care Link is the University Health System’s financial
assistance program available to Bexar County
residents. The program helps pay for the cost of medical
care a person receives within the University Health System
for which one is unable to pay all at once. Care Link payments are
based on a person’s maximum family liability.

San Antonio Metropolitan Health District, 207-8802
Provides preventive health care for residents of Bexar County. Services
include maternity, well child, family planning, women’s wellness and health
assessments to adults. Immunization services and pregnancy testing are
also available.


                              Dental Services

San Antonio Metropolitan Health District, north •731-9968, south • 924-9035;
east •475-9557; west •733-0085 or 436-0098.
Provides routine and preventive dental diagnosis and treatment for
children, adolescents and adults.

San Antonio Christian Dental Clinic, 226-8041
Provides general dental care for indigent adults including cleaning,
extraction and fillings.




                                      11
                       Dependent Care Resources

Alamo Area Council of Governments (AACOG)
    Bexar Area Agency, 362-5254
    Alamo Area Agency on Aging, (866) 231-4922
Provides information and referral, prescription assistance,
income support, residential repair, personal assistance,
homemaker and respite services.

2•1•1 Texas/United Way Help Line, call 2•1•1 or (210) 227-4357
Provides referrals to child care services for flood recovery and for
long-term needs.


                Stress and Anxiety Caused by Disaster

    The losses suffered during a disaster create enormous stresses on
individuals, families and children. One can’t help feeling miserable
sometimes. It is important to recognize those feelings and deal with them.
    Search out people who will listen and share problems and good times.
Support may come from family members, relatives, friends, neighbors,
clergy, members of your religious organizations, co-workers (past or
present), or anyone you can turn to for personal help. For additional
information, contact:
                        2•1•1 Texas/United Way Help Line
                            2•1•1 or (210) 227-4357


                       Other Counseling Services

                   Catholic Charities, 377-1133
                   Community Counseling Service at OLLU, 434-1054
                   Family Service Association, 226-3391
                   Jewish Family and Children’s Services, 302-6920
                   Mexican American Unity Council, 978-0505
                   St. Mary’s University Family Life Center, 436-3133
                   2•1•1 Texas/United Way Help Line, 2•1•1 or (210) 227-4357
                                          Specialized




                                      12
                         Resources for Children

    Children show stress and anxiety in different ways. They may become
angry or begin having behavioral problems they did not have in the past.
They may return to earlier behaviors such as bed wetting or thumb sucking.
Children may need more of your love, attention and reassurances of
wellness and safety.
    They may be feeling a lot of fear that they and the family are not safe.
They may fear for other loved ones or for pets as well as for themselves.
Encourage them to talk about their fears. Acknowledge their losses and
allow them to take an active role in the recovery process.
    The structure of a regular routine is especially important for children.
Be sure they eat properly and get enough sleep. Lots of extra hugs and
kisses can be very therapeutic for you and your children as the family works
toward recovery from the disaster.
    Children may need additional or professional help. To learn about
community resources, call:

                      2•1•1 Texas/United Way Help Line
                          2•1•1 or (210) 227-4357


               Other Counseling Services for Children

American Red Cross, 224-5151
Community Counseling Service at OLLU, 434-1054
Child Guidance Center, 614-7070
El Centro del Barrio, 927-6883
Family Service Association, 226-3391
Jewish Family Service, 302-6920
Roy Maas’ Youth Alternatives, 340-7971
St. Mary’s University Family Life Center, 436-3133
Southwest Mental Health Center, 616-0300




                                    13
                            Help With Pets

                  Animal Defense League, 655-1481
                  Humane Society/SPCA of Bexar County, 226-7461
                  Man & Beast, Inc., 590-7387
                  San Antonio Animal Care Services, 207-6650

                  For areas outside of Bexar County, please contact your
                  local shelter.


                              Donations

American Red Cross , 224-5151 or (866) 438-4636 (866-GET INFO)
Salvation Army, 352-2000
San Antonio Food Bank, 337-3663



                         Where to Volunteer

United Way Volunteer Center, 227-5900
American Red Cross, 224-5151 or (866) 438-4636 (866-GET INFO)
Salvation Army, 352-2000
San Antonio Food Bank, 337-3663




                                   14
III. Long-Term Recovery for Area Counties

                                        Atascosa County

2•1•1 Texas/United Way Help Line................................ 2•1•1 or (210) 227-4357
Alamo Area Council of Governments (AACOG),
    Alamo Area Agency on Aging ............................................ (866) 231-4922
Atascosa County Health Department ...................................... (830) 769-3451
Atascosa Family Crisis Center .................................................. (830) 569-2001
Atascosa RHI Health Clinic, Inc. .............................................. (830) 569-2527
Camino Real Community MHMR Center
    Atascosa County MHMR .................................................... (830) 769-2704
    Atascosa Work Center ........................................................ (830) 276-8578
    Early Intervention Program .............................................. (210) 357-0329
Charlotte Nutrition Site ............................................................ (830) 277-2143
Christian Assistance Ministry - Poteet ...................................... (830) 742-4901
Community Council of South Central Texas, Inc. .................. (830) 569-2731
Money Management International .......................................... (888) 845-5669
Pleasanton Housing Authority .................................................. (830) 569-5558
Poteet Housing Authority .......................................................... (830) 742-3589
Poteet Senior Citizen Center .................................................... (830) 742-8711
Texas Cooperative Extension .................................................... (830) 769-3066
Texas Department of Health .................................................... (888) 963-7111
Texas Department of Human Services ...................................... (830) 780-3961
Texas Workforce Center ............................................................ (830) 569-4702
Women’s Infant Children Program (WIC) .............................. (800) 942-3678



                                         Bandera County

2•1•1 Texas/United Way Help Line................................ 2•1•1 or (210) 227-4357
Alamo Area Council of Governments (AACOG),
     Alamo Area Agency on Aging ............................................ (866) 231-4922
Bandera County Information and Referral .............................. (830) 796-3781
Hill Country Community MHMR Center ................................ (830) 792-3300
     Crisis Line ..............................................................................(800) 833-5155
Money Management International .......................................... (888) 845-5669
Silver Sage Corral Senior Activity Center ................................ (830) 796-4969
                                                    15
Texas Cooperative Extension .................................................... (830) 796-7755
Texas Department of Health ...................................................... (888) 963-7111
Texas Department of Human Services .................................... (830) 796-3739
Texas Workforce Center ............................................................ (830) 249-9229
Women’s Infant Children Program (WIC) .............................. (800) 942-3678



                                         Comal County

2•1•1 Texas/United Way Help Line................................ 2•1•1 or (210) 227-4357
Alamo Area Council of Governments (AACOG),
     Alamo Area Agency on Aging ............................................ (866) 231-4922
Bulverde Senior Center ............................................................ (830) 438-3111
Canyon Lake Action Center Community
     Resource and Reception Center ........................................ (830) 964-2324
Comal County Emergency Children’s Shelter ........................ (830) 629-0659
Comal County Legal Aid/Community Service Center ............ (830) 625-3439
Comal County Senior Citizens Center .................................... (830) 629-4547
Comal County Women’s Center .............................................. (830) 620-4357
Community Council of South Central Texas, Inc. .................. (830) 625-6268
Community Service Center of Greater New Braunfels, Inc. .. (830) 625-3439
Connections Individual and Family Services .......................... (830) 629-6571
Early Childhood Interventions Homespun ............................ (830) 625-1510
Family Outreach of Comal County .......................................... (830) 620-1299
Family Planning Clinic .............................................................. (830) 625-3471
Hill Country Community MHMR Center ................................ (830) 620-6221
     Mental Retardation Provider Services .............................. (830) 620-6221
Hope Hospice ............................................................................ (830) 625-7500
Money Management International .......................................... (888) 845-5669
New Braunfels Housing Authority ............................................ (830) 625-6909
SOS Food Bank Inc. .................................................................. (830) 629-3663
St. Jude’s Ranch for Children .................................................. (830) 885-7494
Texas Cooperative Extension .................................................... (830) 620-3440
Texas Department of Health .................................................... (888) 963-7111
Texas Department of Human Services .................................... (830) 625-8023
Texas Rehabilitation Commission ............................................ (830) 620-6311
Texas Workforce Center ............................................................ (830) 606-2055
Texas Workforce Commission .................................................. (830) 606-2055

                                                  16
United Way of Comal County .................................................. (830) 620-7760
Women’s Infant Children Program (WIC) .............................. (800) 942-3678



                                          Frio County

2•1•1 Texas/United Way Help Line................................ 2•1•1 or (210) 227-4357
Alamo Area Council of Governments (AACOG),
     Alamo Area Agency on Aging ............................................ (866) 231-4922
Camino Real Community MHMR Center -
     Frio County Mental Health ................................................ (830) 334-0075
Camino Real Community MHMR Center -
     Frio County Mental Retardation Administration .............. (830) 965-1080
Community Council of South Central Texas, Inc. .................. (830) 965-1559
Dilley CSA Headstart Program .................................................. (830) 965-4636
Frio County WIC ........................................................................ (830) 334-0090
Help Line (24 hours a day, 7 days a week) .............................. (800) 465-8787
Money Management International .......................................... (888) 845-5669
Pearsall Housing Authority ........................................................ (830) 334-9416
Southwest Family Life Center .................................................. (830) 334-4556
Texas Department of Health .......................... (830) 334-4104, (888) 963-7111
Texas Department of Human Services .................................... (830) 334-3395
Texas Migrant Council Headstart Program .............................. (830) 334-2184
Texas Workforce Commission .................................................. (830) 334-4464
Texas Workforce Center .......................................................... (830) 334-4464
Women’s Infant Children Program (WIC) .............................. (800) 942-3678



                                      Gillespie County

2•1•1 Texas/United Way Help Line................................ 2•1•1 or (210) 227-4357
Alamo Area Council of Governments (AACOG),
     Alamo Area Agency on Aging ............................................ (866) 231-4922
Community Council of South Central Texas, Inc. .................. (830) 990-8657
Early Childhood Intervention, Homespun .............................. (830) 997-9503
Golden HUB Senior Center, The .............................................. (830) 997-7131
Hill Country Community MHMR Center ................................ (830) 997-8023
Hill Country Community Needs Council ................................ (830) 997-9756
                                                  17
Money Management International .......................................... (888) 845-5669
Texas Cooperative Extension .................................................... (830) 997-3452
Texas Department of Health .................................................... (888) 963-7111
Texas Department of Human Services .................................... (830) 997-7546
Texas Workforce Center ............................................................ (830) 249-9229
Women’s Infant Children Program (WIC) .............................. (800) 942-3678
YMCA of Fredericksburg .......................................................... (830) 997-6357



                                    Guadalupe County

2•1•1 Texas/United Way Help Line................................ 2•1•1 or (210) 227-4357
Alamo Area Council of Governments (AACOG),
    Alamo Area Agency on Aging ............................................ (866) 231-4922
Bluebonnet Trails Community MHMR Center ........................ (830) 379-8222
Camino Real Early Intervention Program ................................ (830) 303-0417
Community Council of South Central Texas Inc. .................... (830) 303-4376
Goodwill Industries .................................................................. (830) 372-0586
Guadalupe County United Way, Inc. ........................................ (830) 303-3263
Guadalupe Valley Counseling Center ...................................... (830) 303-3161
Guadalupe Valley Family Violence Shelter .............................. (830) 372-2780
Money Management International .......................................... (888) 845-5669
Seguin Housing Authority ........................................................ (830) 379-7091
Seguin Senior Citizen Center .................................................... (830) 379-1820
Social Security Administration .................................................. (830) 379-8802
Texas Cooperative Extension .................................................... (830) 379-1972
Texas Department of Criminal Justice - Pardons and Parole .. (830) 303-4906
Texas Department of Health .................................................... (888) 963-7111
Texas Department of Human Services .................................... (210) 659-5826
Texas Dept. of Protective & Regulatory Services .................... (830) 372-2662
Texas Workforce Center ............................................................ (830) 379-4244
The Center for Cancer Care ...................................................... (512) 396-2500
USDA Rural Development ........................................................ (830) 372-1043
Women’s Infant Children Program (WIC) .............................. (800) 942-3678




                                                 18
                                        Karnes County

2•1•1 Texas/United Way Help Line................................ 2•1•1 or (210) 227-4357
Alamo Area Council of Governments (AACOG),
     Alamo Area Agency on Aging ............................................ (866) 231-4922
Camino Real Community MHMR Center –
     Karnes County Mental Health .......................................... (830) 583-9977
     Karnes County Work Center .............................................. (830) 583-9836
Community Council of South Central Texas .......................... (830) 303-4376
Gillett Senior Citizens ................................................................ (830) 789-4151
Karnes City Chamber of Commerce ........................................ (830) 780-3112
Karnes City Housing Authority ................................................ (830) 780-2396
Karnes City Senior Center ........................................................ (830) 780-3067
Kenedy Housing Authority ........................................................ (830) 583-2321
Money Management International .......................................... (888) 845-5669
Runge Housing Authority ........................................................ (830) 239-4691
Texas Cooperative Extension .................................................... (830) 780-3906
Texas Department of Health .................................................... (888) 963-7111
Texas Department of Human Services .................................... (830) 780-3961
Texas Workforce Center ............................................................ (830) 583-3332
Women’s Infant Children Program (WIC) .............................. (800) 942-3678



                                       Kendall County

2•1•1 Texas/United Way Help Line................................ 2•1•1 or (210) 227-4357
Alamo Area Council of Governments (AACOG),
     Alamo Area Agency on Aging ............................................ (866) 231-4922
Boerne Housing Authority ........................................................ (830) 249-9343
Early Childhood Intervention Homespun .............................. (830) 249-6067
Hill Country Community MHMR Center –
     Kendall County Mental Health .......................................... (830) 249-9328
Hill Country Pregnancy Care Center ........................................ (830) 249-9717
Money Management International .......................................... (888) 845-5669
Texas Department of Health .................................................... (888) 963-7111
Texas Department of Human Services .................................... (830) 249-3533
Texas Workforce Center ............................................................ (830) 249-9229
Women’s Infant Children Program (WIC) ................................ (800) 942-3678
                                                  19
                                         Kerr County

2•1•1 Texas/United Way Help Line................................ 2•1•1 or (210) 227-4357
Alamo Area Council of Governments (AACOG),
     Alamo Area Agency on Aging ............................................ (866) 231-4922
Alcoholic Anonymous 720 Club .............................................. (830) 896-0720
American Red Cross - Hill Country Chapter ............................ (830) 257-4677
Christian Assistance Ministry .................................................... (830) 257-4222
Community Council of South Central Texas, Inc .................... (830) 303-4376
     Family Planning .................................................................. (830) 896-8044
Dietert Senior Center ................................................................ (830) 792-4044
Disabled American Veterans .................................................... (210) 699-2359
Early Childhood Intervention Homespun .............................. (830) 257-2277
Hill Country Community MHMR Center ................................ (830) 257-6553
Hill Country Council on Alcohol & Drug Abuse, Inc. ............ (830) 896-8884
Hill Country Crisis Council ...................................................... (830) 257-2400
K’Star Youth and Family Services ............................................ (830) 896-5437
Kerr County United Way ............................................................ (830) 895-1555
Kerr County YMCA .................................................................... (830) 896-8000
     Day Care Center .................................................................. (830) 257-8944
Kerrville State Hospital .............................................................. (830) 896-2211
Money Management International .......................................... (888) 845-5669
Pregnancy Center of Kerrville.................................................... (830) 257-2166
Salvation Army of Kerrville ........................................................ (830) 257-3620
Texas Cooperative Extension .................................................... (830) 257-6568
Texas Department of Health .................................................... (888) 963-7111
Texas Department of Human Services .................................... (830) 896-3933
Texas Workforce Center ............................................................ (830) 257-3171
Women, Infants and Children (WIC) ........................................ (830) 257-4400



                                       Medina County

2•1•1 Texas/United Way Help Line................................ 2•1•1 or (210) 227-4357
Alamo Area Council of Governments (AACOG),
    Alamo Area Agency on Aging ............................................ (866) 231-4922
Early Childhood Intervention Homespun .............................. (830) 741-8083


                                                 20
Hill Country Community MHMR Center .................................. (830) 426-4362
Medina County Health Department ........................................ (830) 741-6191
Medina County Judge’s Office - Information & Referral ........ (830) 741-6020
Money Management International ............................................ (888) 845-5669
Southwest Family Life Center .................................................... (830) 426-5972
Texas Cooperative Extension .................................................... (830) 741-6180
Texas Department of Health .................................................... (888) 963-7111
Texas Department of Human Services ...................................... (830) 741-2043
Texas Workforce Center ............................................................ (830) 426-8111
Women’s Infant Children Program (WIC) .............................. (800) 942-3678



                                          Wilson County

2•1•1 Texas/United Way Help Line................................ 2•1•1 or (210) 227-4357
Alamo Area Council of Governments (AACOG),
    Alamo Area Agency on Aging ............................................ (866) 231-4922
American Red Cross .................................................................. (830) 393-9032
Camino Real Community MHMR Center ................................ (830) 216-4326
    Wilson County Administration .......................................... (830) 216-2420
Family Planning Program .......................................................... (830) 393-3446
Floresville Housing Authority .................................................. (830) 393-6560
Floresville Senior Citizen Center .............................................. (830) 393-6070
Frank M. Tejeda Texas State Veterans Home .......................... (830) 216-9456
Money Management International .......................................... (888) 845-5669
Poth Housing Authority ............................................................ (830) 484-3311
Texas Cooperative Extension .................................................... (830) 393-7357
Texas Department of Health .......................... (830) 393-6225, (888) 963-7111
Texas Department of Human Services ......................................(830) 393-3141
Texas Workforce Center ............................................................ (830) 393-0405
Texas, Inc. .................................................................................. (830) 393-3063
Wilson County Information & Referral .................................... (830) 393-7303
Wilson County Juvenile Probation Department ...................... (830) 393-7349
Women’s Infant Children Program (WIC) ................................ (800) 942-3678




                                                    21
2•1•1 Texas/United Way Help Line is a public/private partnership between
the Texas Health and Human Services Commission and United Way of San
Antonio and Bexar County. Your Area Information Center for 2•1•1 is known
as the Alamo Region and is composed of 12 counties in the following map.
Texas will have 25 AICs and is participating in a nationwide effort in
implementing the 2•1•1 system.

                                         Alamo Region Area
                                         Information Center
                                            (2•1•1 Center)




                                   22
NOTES




 23
          2•1•1 Texas/United Way Help Line is a
          public/private partnership between the
      Texas Health and Human Services Commission
     and United Way of San Antonio and Bexar County.




                         of San Antonio and Bexar County
                  United Way. You. Doing what matters.

700 South Alamo • P.O. Box 898 • San Antonio, Texas 78293-0898 • (210) 352-7000
                             www.unitedwaysatx.org

				
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