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					                External Services Resume

                               Bryson Gamble
                               Consultant – CRM, ISA, IPC, Variant Configuration, SD

Home Location                  Denver, Colorado, USA
                               Prague, Czech Republic




Profile
Bryson Gamble is a subject matter expert for SAP CRM, Internet Sales, Variant Configuration, IPC,
SCE, SPE, CRM Middleware, IC WinClient, and the Sales and Distribution module of R/3. He is
also familiar with the configuration of the Materials Management, Production Planning and Service
Management modules of SAP. He is familiar with Java and JSP development and the technology
involved in the deployment of CRM Internet Sales, CRM IPC and other web based J2EE solutions.
Before Bryson Gamble became involved in the implementation and support of SAP, he had 10
years of hands on business experience working for a Fortune 200 company. His roles included:
Field Service Engineer, Regional Service Manager, National Service Manager, and National
Customer Service Manager.



SAP Experience – Summary
– Twelve years of experience with the Configuration / implementation of SAP SD
– Nine years of experience with SAP Variant Configuration
– Five years of CRM experience – Five CRM implementations
– Five years experience with IPC
– Proven track record for successfully managing large SAP implementations


Professional Experience & Certifications – Summary
–   Pre SAP Consulting 10 years business experience, Fortune 200 company
–   CRM 3.0 Certification Internet Sales
                External Services Resume

SAP Project Experience – Detail
Customer              Hollister
                      Medicle Equipment Manufacturer, Libertyville, WI
Duration              1 Year
Industry              Medical Equipment Manufacturer
Project Description   CRM 4.0 R/3 4.6c -- Implementation of CRM Interaction Center IC
                      WinClient.
Role                  Single CRM consultant for entire project, All areas of CRM,
                      Interaction center, Middleware, and IPC
Responsibilities/     –   Configured all areas of CRM online to enable order entry·
Deliverables          –   Configured all components of Interaction Center.
                      –   Configured and maintained all areas of CRM Middleware
                      –   Provided thought leadership and hands on implementation of
                       all areas of functionality within CRM
                      – Configured R/3 legacy solution to enable system integration



Customer              IEWC
                      Wire and Cable Manufacturer, Milwaukee, WI
Duration              5 months
Industry              Wire Manufacture/distribution
Project Description   CRM 4.0 R/3 4.6c -- Implementation of CRM and ISA to enable
                      web based commerce functionality.
Role                  Single consultant for entire project, All areas of CRM, ISA, IPC,
                      Middleware, and IPC
Responsibilities/     –   Single consultant project, I was responsible for all aspects of
Deliverables           the implementation of CRM 4.0 and ISA·
                      – Provided thought leadership and hands on implementation of
                       all areas of functionality within CRM on-line and ISA interaction
                       Channels·
                      – Developed creative approach to overcome core modifications
                       in R/3 legacy system ·
                      – Configured R/3 legacy solution to enable system integration

Customer              Cantv
                      Large Venezuelan Telco, Caracas Venezuela
Duration              3 months
Industry              Telco
Project Description   CRM 4.0, R/3 4.7 -- Implementation of CRM and R/3
Role                  Gap analysis and resolution/ CRM, Variant Configuration, IPC




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                External Services Resume
Responsibilities/     –   Short-term project to address an inventory of “gaps” to CRM
Deliverables           functionality.
                      – Developed functional specifications for system enhancements ·
                      – Designed, documented, proposed, and provided knowledge
                       transfer on the creative application of CRM functionality to
                       address business requirements

Customer              Pitney Bowes
                      Four Billion Dollar Mailing Equipment Manufacturer, Stamford,
                      Connecticuit
Duration              30 Months
Industry              Specialized Equipment, Leasing
Project Description   CRM 3.0 and 4.0, R/3 4.6 and 4.7 Implementation
Role                  Variant Configuration, IPC/ISA Consultant
Responsibilities/     –  Designed and provided knowledge transfer for a make-to-order
Deliverables           solution that utilized the functionality of R/3 Variant Configuration,
                       CRM, and the IPC
                      – Product model functionality included complex financing
                       requirements for configurable “deal”
                      – Configured CRM to support business process requirements·
                      – Configured SD to support business process requirements ·
                      – Conducted classroom and one on one training to develop client
                       VC modeling team ·
                      – Developed Java and JSP solutions to extend the functionality
                       of the IPC.
Customer              Pacific Coast Builders
                      Residential Constructruction Firm, Sacramento, Caifornia
Duration              4 Weeks
Industry              Construction
Project Description   R/3 4.6C -- Conducted a proof of concept to demonstrate best
                      practices for make-to-order processes in R/3
Role                  Variant Configuration Consultant
Responsibilities/     –   Modeled a proof of concept solution for make to order process
Deliverables            using Variant Configuration with assembly order process.
                      – Demonstrated completed solution.
                      – Trained client modeling team to facilitate implementation
Customer              StorageTek
                      Manufacturer of Data Storage Solutions, Broomfield, Colorado
Duration              6 Months
Industry              High Tech Manufacturing
Project Description   R/3 4.6C, IPC/SCE 2.0 -- Iimplementation of the core components
                      of the CRM Mobile Sales solution to implement a mobiles sales
                      solution that integrated a Siebel front end with the SAP Mobiles
                      Sales components of the SCE and SPE
Role                  Variant Configuration, IPC, SCE consultant


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                External Services Resume

Responsibilities/     –   Completely redesigned the clients Variant Configuration
Deliverables            solution to implement best practices and enable IPC
                        compatibility·
                      – Configured SD functionality to improve process and enable
                        CRM/IPC integration·
                      – Design and implementation of a process for integrating CRM
                        Mobiles Sales components with SAP R/3 ·
                      – Conducted classroom and one on one training to develop client
                        VC modeling team
Customer              StorageTek
                      Manufacturer of Data Storage Solutions, Broomfiend,
                      Colorado
Duration              12 Months
Industry              High Tech Manufacturing
Project Description   R/3 4.6B, IPC 2.0 -- Web enabled B2B sales solution for complex
                      configurable products using components of CRM Internet Sales
Role                  Variant Configuration, CRM, IPC, consultant
Responsibilities/     –   Modified the clients VC product model to enable IPC
Deliverables            compatibility·
                      – Implemented SD Pricing·
                      – Implemented Additional Order Types and other SD process to
                        enable e-commerce process·
                      – Configured and enabled CRM/IPC Data Loader to enable data
                        synchronization between internet sales solution and SAP R/3
Customer              Titanium Products Inc
                      Titanium Products Manufacturer, Bostan, Massachusitis
Duration              4 Months
Industry              Mill Products
Project Description   R/3 3.1H -- The Client had implemented SAP several years earlier
                      but had not implemented a make-to-order strategy. The actual
                      business process was make-to-order which significantly reduced
                      the Clients return on investment in SAP Implementation
Role                  Variant Configuration, Make To Order Process consultant
Responsibilities/     –  Modified the clients VC product model to enable IPC
Deliverables           compatibility·
                      – Implemented SD Pricing·
                      – Implemented Additional Order Types and other SD process to
                       enable e-commerce process·
                      – Configured and enabled CRM/IPC Data Loader to enable data
                       synchronization between internet sales solution and SAP R/3
Customer              Reports Now
                      Multiple clients over a two year period, Various USA
Duration              24 months
Industry              Varied




                                                                                Page 4 of 7
                External Services Resume

Project Description   In order to introduce the firm I was working for to a new client base,
                      I developed a solution/marketing campaign aimed at an area of
                      great client need. Reporting.
Role                  Practice Leader
Responsibilities/     –  Conducted seminars at client sites on the effective
Deliverables           implementation and use of SAP reporting tools
                      – Developed training course and materials for LIS, ABAP Query,
                       and Report Writer classes
                      – Conducted training classes on LIS, ABAP Query, and Report
                       Writer
Customer              Accelerated Financials
                      Multiple clients, Various USA
Duration              4 months
Industry              Varied
Project Description   Developed Whittman-Hart Accelerated Solutions Center using SAP
                      methodology and pre-configured solutions.
Role                  Practice Leader
Responsibilities/     –  Introduced potential clients to Whitman-Hart’s capabilities and
Deliverables           methodology·
                      – Performed needs analysis and scoping sessions·
                      – Developed and executed proof of concept solution
                       demonstrations
                      – Developed and presented proposals to close business
                      – Conducted on-site project audits to ensure quality solution and
                       adherence to project methodology.
Customer              Dremil Tools
                      Hand Tool Manufacturer, Racine, Wisconsin
Duration              3 months
Industry              Tool Manufacturer
Project Description   R/3 3.1H -- As a team of one, implemented a complete SD/MM
                      solution for medium sized hand tool manufacturer.
Role                  SD/MM Consultant
Responsibilities/     – Configured and implemented all areas of SD/MM solution·
Deliverables          – Creative solution for walk in and mail order product repair·
                      – Configured counter sales solution with daily financial close.
Customer              Skill Bosch Power Tools
                      Hand Tool Manufacturer, Chicago Illinois
Duration              16 months
Industry              Tool Manufacturer
Project Description   R/3 3.1H – SD/MM/FICO Implementation
Role                  Project Manager




                                                                                    Page 5 of 7
                External Services Resume

Responsibilities/     –   Project Manager for full-scale implementation of SAP with ten
Deliverables            plants and high volume order entry
                      – Managed entire project including responsibility for solution
                        quality, project budget and client relationship
                      – Team Lead for SD
                      – Configured and implemented SD pricing solution
                      – Configured and implemented miscellaneous SD components
                      – Mentored and trained junior SD consultants
Customer              IVAC
                      Medical Equipment Manufacturer, San Diego, California
Duration              4 weeks
Industry              Medical Equipment
Project Description   R/3 3.0D -- SD/SM Proof of Concept
Role                  SD/SM Solution Design
Responsibilities/     –  Developed solution design for Medical Equipment
Deliverables           Manufacturer. Key requirement was to implement service
                       contracts at the point of equipment sales to track revenue and
                       profitability of related consumable accessories.
Customer              UTC
                      SD- Make-to-order Implementation with Assembly Order
                      Process, Mishawaka, Indiana
Duration              8 months
Industry              Naugahide Manufacturer
Project Description   R/3 3.0BImplementation of R/3 3.0
Role                  SD/Variant Configuration
Responsibilities/     –  Configuration and implementation of all SD Functionality·
Deliverables          –  Configuration and implementation of Variant Configuration
                       solution to enable make-to-order process.
                      – Integration with PP using Assembly Orders in a very early
                       release of this functionality
Customer              FMC
                      Specialized Equipment manufacturer, Conway Arkansas
Duration              12 months
Industry              Automotive Equipment Manufacturer
Project Description   R/3 2.2C -- Implementation
Role                  SD Internal Consultant
Responsibilities/     –   Configured all areas of SD functionality
Deliverables



Other SAP-Related Experience




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                External Services Resume

Whitman Hart Consulting Firm As a Principle and Practice Leader for Whitman Harts Denver
                             based SAP Practice
                                Recruited, mentored, and retained SAP consultants
                                Led and participated on business development teams to pursue
                                and close SAP implementation projects
                                Performed project audits to ensure compliance with ASAP
                                methodology



Professional Experience & Certification – Detail
Field Service Engineer          Field Repair of Automotive Service Equipment
FMC, Conway, AR
Regional Service Manger,        Management of regional team of field service engineers
FMC, Conway, AR
National Service Manager,       Management of National field service organization
FMC, Conway, AR



General Information
BS                              University of New Mexico, Albuquerque, NM
SAP Certification               CRM-Internet Sales Certification 3.0
                                R/3 SD 2.2
                                ABAP/4 3.0
                                ASAP Methodology Certification
                                ASAP Project Management Certification
Professionals affiliations or   SAP CWG –Configuration Work Group
certifications
Citizenship                     USA
Consultant’s home location      Denver, Colorado, USA
Mobility                        Open to travel in USA as well as globally
Languages                       Written & Spoken English




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