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					Project Profile




                                                                            Capabilities in Internet & Intranet
                                                                                       Applications



     BEST WEB COMPANY OF THE YEAR - OMAN WEB AWARDS 2008
            (www.omanwebawards.org/winner08.shtml)




                          International Information Technology Co LLC
                                                      (Internet Division)

                                                           P.O. Box 889
                                                         Postal Code 100
                                                    Muscat, Sultanate of Oman
                                                    Ph: 24609461 / 24609466
                                                          Fax: 24603608
                                                    email: ravi@iitcoman.com
                                                  web: http://www.iitcoman.com
      Mission Statement:
Earning the trust of our
customers and being honoured
with their repeat business is what
IITC strives for each day.




Established under the aegis of OHI SAOG, a publicly traded company, International Information Technology Co. LLC (IITC) has grown to be one of the most
successful and reliable technology solution providers in the Sultanate of Oman since its launch more than two decades ago. Our business infrastructure and human
capital integrates to flower a robust performance to provide an impetus to the IT industry on the soil of Sultanate.


IITC has business interests in a variety of areas such as Communication Services, Network Integration, Migration Services, Training, System Integration, Internet
and Intranet Services, Imaging Solutions, Desktops, Servers, Printers and Computer Peripherals.


The Internet Division of IITC holds realm in implementing and delivering a suite of innovative solutions that comprise of web design and development, multimedia,
web hosting, Intranet & Workflow, M-commerce, Wireless, E-business and be-spoke application development that add to business models and competency in the
digital technology.


IITC leverage technology & creativity to build interactive, innovative, efficient and effective website solutions for the clients.
   The Internet Team


Team Members:
Internet Team comprises of a qualified consultants, developers & designers. Each one of them has high end HP PCs / Laptops and the Division has High end HP
servers for testing / backup / integration. The division also has high end color printers and scanners. All the PCs have licensed copies of programming,
development and designing tools.
Practice Head
The team leader will have experience in timely execution of the projects and monitoring the internet for newer developments which can be incorporated within
the project.


Lead Consultants
The consultants will have experience in the Internet / Intranet technologies, databases, integration of applications. The consultant is responsible for providing the
customer with the information in the precise format and latest web technology.


Lead Developers
The developer will have affluent experience in developing applications based on cutting-edge technologies and would posses’ superior programming skills in use
of state of the art development tools.


Programmers
The programmer will have thorough experience and knowledge in cutting edge technologies to create reusable objects and API’s.


Web Designers
The web artist will convert design into appealing web pages. The designer creates the templates for the site using animated images and graphics.
Our Services

Website Design and Development:
 What makes a good web site is a combination of art and functionality that creates a visual impact on the audience and ease of navigation. Our expertise
 in design, application and information architecture will help you craft a site that is attractive, efficient and easy-to-use.
 We at IITC comprehend the underlying principle behind any company’s online presence. Ease of navigation, consistency, depth of content, originality,
 and quality execution are the details that matter to us

Content Management System:
 We provide content management solution for websites and intranet portals using open-source tools like DotNetNuke, Joomla, OpenEditor and licensed
 products like Oracle Portal, MS Sharepoint Server

Intranet Portal Solutions:
 We excel in developing Enterprise Information Portal using state of art tools like Oracle Portal, Microsoft Office SharePoint Portal Server 2003 / 2007.
 These solutions enable enterprises to be innovative, efficient and responsive by enabling seamless access to information available across the company.
 The solution caters to ministries, small industries, FMCG companies and large scale business houses like banks, group companies. The solution
 responds to the collaboration requirements of an organization to manage their work-flow using document management, meeting workspaces.

Website Hosting:
 Internet business solutions require high-quality hosting services. At IITC we offer a variety of hosting solutions, with the best Hosting Service Providers
 in the world and ensure unparalleled and prompt Web site functionality to our clients. Our consultants would provide complete hosting plans to suit
 your budget and business requirements.
  •   Domain Name Registration
  •   Dedicated Server Hosting
  •   Shared Server Hosting

Web Application Development:
 IITC takes up Web Application Development Projects based on the customer requirement. Based on proven methodology we align technology with
 ever-changing business needs of customers. Our solution deployment processes reduce project risk throughout all phases of the systems development
 life cycle.
 IITC gives end to end solutions on multiple platforms / applications servers like IBM WebSphere, WebLogic, Tomcat, JBOSS, and DotNet Framework.
 Multinational companies like WIPRO, TECHMAHINDRA and CSS bring in their rich expertise and knowledge in implementing enterprise wide solution
 to Oman in partnership with IITC.
SMS Solution:
 IITC has partnership with industry leaders like Ducont.com and Tamimah Telecom for providing SMS based solutions.
 The various business models are as follows:
         Enterprise Solution
         3rd party gate-way solution
         Hosting SMS GW solution
         Premium SMS Services
         Bulk SMS
         WAP
         Mobile Applications

PUSH SMS                                 PULL SMS                                 E-Mail                                   Fax
“Push” means pushing of SMS              "Pull” means the user sends a            E-mail means the messages that           Fax on demand and also Push Fax
messages to the mobile users             request in a specified format and        are pushed as SMS will also be sent      automatically.
                                         pulls the information.                   as a mail to the subscribed
Push can be of two types:                                                         customer to their email id.
                                         For example: send a SMS in this
        Manual Push (Sending             format: PE (payment enquiry)
        SMS messages to                  <space> invoice number <space>
        individual, groups etc)          Company finance code and send to
        Automatic Push (Sending          90000 and the user will et reply of
        SMS as notification              their payment status.
        automatically on certain
        criteria/condition)


Multimedia Execution:
 We specialize in deploying multimedia technologies and graphic development tools to make your website more attractive and eye-catching. Our CD-
 ROM development service is an effective tool to promote clients' products and services. We are capable of developing a suitable mix of digital media,
 animation, images and text to provide a truly interactive experience to audiences.
 IITC can provide company /product information in easy to use CD-ROM's that come in customized shapes and sizes. We focus on developing CD-ROM's
 that offer precision, depth, color and motion within a user-friendly interface and links to sites on the web. We also can develop Corporate Presentation
 and Event Presentation that include English and Arabic versions.
Key Website / Portal Projects
 Client Name                         Website Link                     Technology                                   Oman Web Awards

 Electricity Portal                  http://www.electricity.com.om      DotNetNuke, SQL Server Reporting
                                                                        Services, ASP .Net, SQL Server, XML,
                                                                        Flash, Photoshop
 Ministry of Fisheries               http://www.mofw.gov.om             DotNetNuke, ASP .Net, SQL Server, XML,
                                                                        Flash, Photoshop
 Muscat Municipality                 http://www.mm.gov.om               DotNetNuke, ASP .Net, SQL Server, XML,
                                                                        Flash, Photoshop
 Ministry of Civil Services          http://www.mocs.gov.om             DotNetNuke, ASP .Net, SQL Server, XML,
                                                                        Flash, Photoshop
 Oman LNG                            (Project in progress)              DotNetNuke, ASP .Net, SQL Server, XML,
                                                                        Flash, Photoshop
 Royal Court Affairs                 http://www.rca.gov.om              DotNetNuke, ASP .Net, SQL Server, XML,
                                                                        Flash, Photoshop
 Ministry of Oil & Gas               (Project Completed, Site to be     DotNetNuke, ASP .Net, SQL Server, XML,
                                     Published)                         Flash, Photoshop
 Civil Services Employee Pension     http://www.civilpension.gov.om     DotNetNuke, ASP .Net, SQL Server, XML,          Gold-2008
 Fund                                                                   Flash, Photoshop                            (Ministries & Govt)
 OMIFCO (Oman India Fertilizer Co)   http://www.omifco.com              DotNetNuke, ASP .Net, SQL Server, XML,       Gold-2008 (HSE)
                                                                        Flash, Photoshop                               Silver-2008
                                                                                                                     (Engg. & Manuf.)
 Envent International                http://www.womeninbusiness-        DotNetNuke, ASP .Net, SQL Server, XML,     Gold-2008 (Forums)
                                     oman.org                           Flash, Photoshop
 Shamel International                http://www.shameloman.com          HTML, Flash, Photoshop                      Gold-2008 (Retail)
                                                                                                                        Gold-2008
                                                                                                                     (Engg. & Manuf.)
 Budget Oman                         http://www.budgetoman.com          ASP, HTML, SQL Server, Flash,                   Gold-2008
                                                                        Photoshop                                    (Transportation)
 Muscat Festival – 2009              http://www.muscat-festival.com     DotNetNuke, ASP .Net, SQL Server, XML,          Silver-2008
                                                                        Flash, Photoshop                              (Art & Culture)
 Towell Auto Centre                  http://www.towellauto.com          ASP, HTML, SQL Server, Flash,            Silver-2008 (Automotive)
                                                                        Photoshop
 Petroleum Development Oman          http://www.pdo.co.om               DotNetNuke, ASP .Net, SQL Server, XML     Gold-2007 (Oil & Gas)
                                                                                                               Bronze-2008 (Oil & Gas)
Oman Gas Company                        http://www.oman-gas.com.om    DotNetNuke, ASP .Net, SQL Server, XML,     Bronze-2008 (HSE)
                                                                      Flash, Photoshop
Sultan Qaboos University                http://www.squ.edu.om         DotNetNuke, ASP .Net, SQL Server, XML,   Bronze-2008 (Education)
                                                                      Flash, Photoshop
Bank Sohar                              http://www.banksohar.net      OpenEdit, Java, JSP, SQL Server, XML,      Gold-2007 (Banking)
                                                                      Flash, Photoshop                          Bronze-2008 (Banking)
Fastco                                  http://www.fastcooman.com     ASP, HTML, SQL Server, Flash,                 Silver-2008
                                                                      Photoshop                                   (Transportation)
Sharakah                                http://www.youthfund.com.om   DotNetNuke, ASP .Net, SQL Server, XML    Bronze-2008 (NGO /NPO)
OHI Electronics                         http://www.ohielec.com        ASP, HTML, SQL Server, Flash,              Bronze-2007 (Retail)
                                                                      Photoshop
Indian Embassy, Oman                    http://www.indemb-oman.org    ASP, XML, Flash, Photoshop
Public Authority for Social Insurance   http://www.taminat.com        Java, JSP, SQL Server, XML, Flash,
                                                                      Photoshop
Vision Investment                       http://www.investvis.com      ASP .Net, SQL Server, XML, Flash,
                                                                      Photoshop
Muscat Depository Services              http://www.csdoman.com        DotNetNuke, Crystal Reports, ASP .Net,
                                                                      SQL Server, Oracle, XML, Flash,
                                                                      Photoshop
Web Portal – Case Study
Majan Electricity Company –Sharepoint Portal Server 2007 – Portal, Forms and Workflows

                                         •  Announcements & Events (For Staff)
 Department Portals (IT, HR & Finance)
                                         •  Targeted Audience
                                                 o Announcements
                                                 o List of Ongoing Projects
                                         • List of Downloadable Service forms
                                         • Leave Application Workflow
                                         • Meeting Room Booking Workflow
                                         • Rules and regulations
                                         • Frequently Asked Questions (FAQs)
                                         • Number of Assigned bugs
 Bug Tracking Template
                                         • Assign / Unassigned Bugs
                                         • Bug Status Report
                                         • Create Service request
 Help Desk Template – IT
                                         • Service manager assigns to service engineer
                                         • Service engineer updates the status
                                         • Workflow to process the request
                                         • Notification to requestor
                                         • Requestor changes the status to pending / closed
                                         • Knowledgebase
                                         Reports
                                         • Overall task status (graph)
                                         • Overall Service request status (graph)
                                         • Average Resolution time
                                         • My service requests
                                         • Overall service requests
                                         • My Tasks
                                         • “Punch in” to available projects
 Timesheet Template
                                         • Reports - Employees:
                                                 o By Hours (Today)
                                                 o By Hours (Week)
                                                 o By Hours (By Project)
                                         • Reports - Managers:
                                                 o Work in Progress
                                                 o Project Details
                                                o   Person Details
Helpdesk Workflow - Case Study
Electricity Holding Company –Sharepoint Portal Server 2007 – Forms and Workflows

                                     •   Announcements & Events (For Staff)
 IT (Department Portal)
                                     •   Targeted Audience
                                              o Announcements
                                              o List of Ongoing Projects
                                     •   List of Downloadable Service forms
                                     •   Workflows on service forms
                                     •   IT rules and regulations
                                     •   Frequently Asked Questions (FAQs)


                                     • Number of Assigned bugs
 Bug Tracking Template
                                     • Assign / Unassigned Bugs
                                     • Bug Status Report
                                     • Create Service request
 Help Desk Template
                                     • Service manager assigns to service engineer
                                     • Service engineer updates the status
                                     • Workflow to process the request
                                     • Notification to requestor
                                     • Requestor changes the status to pending / closed
                                     • Knowledgebase
                                     Reports
                                     • Overall task status (graph)
                                     • Overall Service request status (graph)
                                     • Average Resolution time
                                     • My service requests
                                     • Overall service requests
                                     • My Tasks
                                     • “Punch in” to available projects
 Timesheet Template
                                     • Reports - Employees:
                                             o By Hours (Today)
                                             o By Hours (Week)
                                             o By Hours (By Project)
                                     • Reports - Managers:
                                             o Work in Progress
                                             o Project Details
                                            o   Person Details
Web Portal - Case Study
Oman Gas Company –Implementation of Sharepoint Portal Server 2007


 Business Requirement
 •   The internal web based portal & document system in Oman Gas Company is SharePoint Portal (SPS) implemented by IITC.
 •   The initial intention of SPS was to develop an audience by introducing portal culture. It was seen as a success for the teams’ point of view and
     eventually grew beyond a controllable size.
 •   The business expectations from the existing departments begin to grow to enhance the business operations beyond and take it to the next level of
     efficiency, quality and timeliness in operations. This envisioned the need to upgrade the portal to MOSS 2007 and leverage on the new features
     which include extensive records management, workflow and more.
 Solution Features
 •   IITC participated in all phases of the project for the upgrade from SharePoint Portal Server (SPS 2003) to MOSS 2007.
 •   The project therefore addresses several key issues, notably the need to develop more efficient working environment, integrated, large-scale portal
     solution using MOSS 2007.
 Benefits
 •   Leverage the new features available with MOSS 2007
 •   Improved services and more effective delivery.
 •   Better structured and organized portal.
 •   Automated backup and easy restore facilities.
 •   Robust and scalable architecture for quick migration to future versions.
Portal and Workflows - Case Study
Port of Sohar - Sharepoint Portal Server 2007

 As the port authority, SIPC has to manage various types of permits with in the port area. These permits are given to various contractors and tenant companies
 with different interests in the port. Currently each contractor has to submit application forms to SIPC in order to get a permit to work and SIPC staff will go
 through the application mandatory and issue the permit once theses are met. Each of these applications has to undergo multi-level approval processes with
 in SIPC and involves drafting & submission of supporting documents like projects plans, construction drawings, certificates etc. More over this includes
 frequent communication with the applicant and SIPC staffs.
 All the above mentioned processes are done manually. To increase quality, increase customer satisfaction and reduce operational effort, SIPC requires a web
 based system to support the permit process. Expected features are listed below.
  •   System will allow contractors & tenant companies to submit permit applications through a web interface via internet. They will be able to attach various
      electronic documents related to the permit application.
  •   System will support the Permit application approval workflows where SIPC will review and approve various permit requests and attached documents
      through the same interface.
 IITC Proposed a solution based on Microsoft Office SharePoint Server 2007 which delivers the services related to 5 important permit applications, tracks the
 entire process from submission of applications to issue of the permit and manage various documents associated with application process. The system will
 support the development of remaining applications in future. Currently implemented workflows are listed below.
  1. Special Transport Permit Workflow
       This workflow supports the process of Special Transport Permit application, which is required for transportation through SIP Common Areas not
     satisfying applicable road design criteria.

  2. Work Permit Workflow
     This workflow supports the process of Work Permit application, which is required to start work on a Plot in Sohar Industrial Port.

  3. Construction Permit Workflow
      This workflow supports the process of Construction Permit application, which is required to execute a work in the Common Areas, or work in a Plot
      which affect Common Areas.

  4. Pipeline Permit Workflow
     This workflow supports the process of Pipeline Permit Workflow application, which is required to own and operate a pipeline in the Common Areas in
     Sohar Industrial Port.

  5. Maintenance Permit Workflow
     This workflow supports the process of Maintenance Permit Workflow application, which is used internally by SIP staff.
Portal and Workflows - Case Study
Salalah Free Zone - Implementation of Sharepoint Portal Server 2007
 Business Requirement
 Salalah Freezone Company (SFZCO) was looking for a medium to maintain their documents and also on their collaboration. They were also looking for
 a paperless office concept. Since they already had exposure to WSS 2.0 based portal, MOSS 2007 was an obvious choice
 Solution
 •   IITC participated in all phases of the project.
 Features
 The enterprise wide intranet solution based on:
 •   IITC has implemented MOSS 2007 Enterprise on small server farm architecture there. There are 2 servers; one running MOSS and another is the
     SQL Server box. SQL Server 2008 Enterprise version was opted to leverage the advanced options provided by it like the compression feature.
 •   Both the servers are patched up to date with latest updates and service packs. MOSS and SQL Server are also updated to latest service packs.
 •   To have a consistent look and feel and also to keep the branding of their website, we have customized an out-of-the-box Master page and
     implemented it on this portal; it is christened "e-zone". We have created subsites for each department so that each department can have a team site
     on their own. There is also a search center on the portal.
 •   Each department site has associated Document Libraries and Lists with workflow enabled. We have used advanced features of MOSS Enterprise
     like form services to automate their manual processes. Most of the workflows were customized using SharePoint Designer because client
     requirement could not be met by Out-of-the-box web based workflows.
 •   SFZCO also had a means to upload their paper documents. Since MOSS Document Libraries / List does not provide a means to do this, we have
     plugged in an activex component that does this. Using this feature, paper documents can be directly uploaded to Document Libraries / Lists from a
     desktop or remote network scanner..
 Benefits
 •   The Intranet is the SFZCO’s gift to the people to meet, stay in touch and have fun; even as they work, learn and take the organization to greater
     heights.
 •   Policy & procedure documents were organized for collective storage.
 •   Automated backup and easy restore facilities.
 •   Robust and scalable architecture for quick migration to future versions.
Web Portal - Case Study
Petroleum Development Company - Migration & Implementation of
Sharepoint Portal Server (SPS)

 Business Requirement
 •   The internal web based system in PDO is Microsoft SharePoint Team Services (STS) technology.
 •   The initial intention of STS was to develop a pilot program to provide a manageable web environment for an island of teams. It was seen as a
     success for the teams’ point of view, but eventually grew beyond a controllable size.
 •   Rather than to create additional islands of teams, the initial pilot took on all of PDO’s web sites. With respect to this, the Team Services went offline
     in summer 2005 (3 weeks downtime) due to the memory and capacity breached.
 Solution Features
 •   IITC participated in all phases of the project for the upgrade from SharePoint Team Services to SharePoint Portal Server (SPS 2003).
 •   The project therefore addresses several key issues, notably the need to develop more efficient working environment, integrated, large-scale portal
     solution using SharePoint Portal Server (SPS).
 Benefits
 •   Improved services and more effective delivery and extra performance to focal points/users.
 •   Better structured and organized portal.
 •   Automated backup and easy restore facilities.
 •   Robust and scalable architecture for quick migration to future versions.
 •   Template based design for better customization of changes.
Portal - Case Study
Oman Oil - Implementation of Sharepoint Portal Server 2007 and Integration with Microsoft SSRS

 Business Requirement
 •   The internal web based portal in Oman Oil is HTML based.
 •   The initial intention of HTML based portal was to develop an audience by introducing portal culture.
 •   The business expectations grew from new companies. This envisioned the need to implement the portal to MOSS 2007.


 Solution Features
 •   IITC is participating in all phases of the portal project for MOSS 2007.
 •   The project therefore addresses several key issues, notably the need to develop more efficient working environment, integrated, large-scale portal
     solution using MOSS 2007.


 Benefits
 •   Leverage the new features available with MOSS 2007
 •   Improve services and more effective delivery.
 •   Better structured and organized portal.
 •   Automated backup and easy restore facilities.
 •   Robust and scalable architecture for quick migration to future versions.
Web Portal - Case Study
Saud Bahwan Group – Sharepoint Portal Server 2007 Deployment and Planning Services

 Project Scope:


                             Presentations            MOSS Technical Feature Overview
                                                      Strategy Briefing Session
                                                      General MOSS
                                                      MOSS Governance Considerations
                                                      Enterprise Content Management using MOSS
                                                      Enterprise Search in MOSS
                                                      MOSS - Portals and Collaboration

                             Documents                Strategy and Recommendations document
                                                      Identify Business Services Required
                                                      Leading Practices and Considerations for Customers
                                                      High-Level Project Proposal
                                                      Options for Environment Customization
                                                      Delivery Evaluation Form

                             Templates                Presentation Template
                                                      Summary and Recommendations Template
                                                      Deployment and Environment Customization Plan
                                                      Deployment Plan Template


 Benefits
 •   Leverage the new features available with MOSS 2007
 •   Improve services and more effective delivery.
 •   Better structured and organized portal.
 •   Automated backup and easy restore facilities.
 •   Robust and scalable architecture for quick migration to future versions.
Web Portal - Case Study
OHI Group - Implementation of Sharepoint Portal Server 2007

 Business Requirement
 •   The internal web based portal in OHI is SharePoint Portal (SPS).
 •   The initial intention of SPS was to develop an audience by introducing portal culture.
 •   The business expectations grew from new companies. This envisioned the need to upgrade the portal to MOSS 2007.


 Solution Features
 •   IITC participated in all phases of the project for the upgrade from SharePoint Portal Server (SPS 2003) to MOSS 2007.
 •   The project therefore addresses several key issues, notably the need to develop more efficient working environment, integrated, large-scale portal
     solution using MOSS 2007.


 Benefits
 •   Leverage the new features available with MOSS 2007
 •   Improved services and more effective delivery.
 •   Better structured and organized portal.
 •   Automated backup and easy restore facilities.
 •   Robust and scalable architecture for quick migration to future versions.
Clientele
Microsoft Competencies
 IITC has achieved the maximum competencies with Microsoft and the only company in Oman with this level of competencies. IITC has the
 following competencies within the Gold Certified Partner Program:


  •   Advanced Infrastructure – Three specializations within this:
  •   Active Directory & Identity
  •   Windows Desktop Deployment Services
  •   Systems Management Services
  •   Network Infrastructure
  •   Learning Solutions
  •   Security Solutions with specialization in Infrastructure Security
  •   Information Worker Solutions:
         o   Portals & Collaboration
         o   Unified Communications
  •   Data Management with Database Management Specialization
  •   Licensing Solutions with the License Delivery Specialization
  •   Small Business Specialist Specialization



             IITC is also SAM (Software Asset Management) Certified organization in Oman and DDPS Partner in Oman.

				
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