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Obtaining a Power of Attorney

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					                                                                                      Integrated Job Profile
                              Profile Name & Number                            PA Special Court
                              Business Unit                                    Strategy 1 Legal Aid Board
                              Compiler Name                                    Faan Smith
                              Last Date Edited                                 28-May-07

                                                                  Performance Outputs
          KPA        Weight                     OUTPUTS                                                                   STANDARDS

Professional Legal                                                             Accurate application of LA1 and Means Test to determine whether applicants qualify for legal
                      60%     Provided Legal Consultation Service to Clients
Assistance                                                                     assistance

                                                                               Adequate information to client on support provided by Justice Centre

                                                                               All litigious case related queries and complaints to be handled in accordance with LAB legal aid
                                                                               client services standards/ Charter
                                                                               All clients, including civil, criminal and walk in clients, must be given the opportunity to complete
                                                                               client satisfaction surveys

                                                                               Efficient documented interview with client/ representative to obtain facts and understand problem

                                                                               Guide client /representative to gain insight in the problem and advise client on alternative ways to
                                                                               deal with the problem
                                                                               Advice in line with legal best practice & principles

                                                                               Full compliance with Legal Aid Act, Constitution of RSA and LAB policies & procedures

                                                                               Accurate records to be maintained in line with LAB legal administrative procedures

                                                                               Inputs into Justice Centre legal reports that need to be submitted on monthly basis as per required
                                                                               format




                                                                                          Page 1 of 8
KPA   Weight                     OUTPUTS                                                     STANDARDS

               Provided Legal Advice to Clients   Efficient documented interview with client /representatives to obtain facts and understand problem

                                                  Guide client /representative to gain insight in the problem and advise client on alternative ways to
                                                  deal with the problem

                                                  85% of service delivery focussed on criminal matters & 15% focussed on civil matters

                                                  Full compliance with set standards as per performance agreement

                                                  Advice in line with legal best practice & principles

                                                  Legal opinion /merit report to be well researched and based on sufficient information from Client

                                                  Clearly communicate to client /representative why specific advice is given and what the
                                                  consequences could be if the advice is disregarded
                                                  Correct/well-based/informed interpretation of all relevant legislation that would constitute a criminal
                                                  offence
                                                  Support/advice in line with Common Law principles and practice and accurate interpretation of
                                                  contracts
                                                  Support/advice in line with Childrens' Act and Children legal best practice & principles
                                                  Support/advice in line with Sexual Offences and Specialist Courts legal best practice
                                                  Full compliance with Legal Aid Act, Constitution of RSA and LAB policies & procedures
                                                  Full compliance with ethics/rules of relevant Law Society or Society of Advocates and LAB Code of
                                                  Conduct
                                                  Clients to be served in accordance with legal aid client service standards/ Charter
                                                  Practitioner Targets (new & finalised matters) to be achieved: DC = 300/yr; RC = 200/yr; HC =
                                                  100/yr; Magistrate Civil/HC/Divorce Courts/Children's Units?
                                                  Accurate records to be maintained in line with LAB legal administrative procedures
                                                  Inputs into Justice Centre legal reports that need to be submitted on monthly basis as per required
                                                  format




                                                             Page 2 of 8
KPA   Weight                    OUTPUTS                                                                 STANDARDS
               Represented Clients at appropriate Forums     Full compliance with Court and/or Arbitration and/or mediation procedures

                                                             Legal opinion to be well researched and based on sufficient information from Client/ representative

                                                             85% of service delivery focussed on criminal matters & 15% focussed on civil matters
                                                             Proper briefing of client /representative prior to proceedings at forums

                                                             Proper communication of possible outcomes to the client /representative as the case progresses

                                                             Speedy resolution of legal matters with minimum delays and reduction of case backlogs
                                                             Representation in line with litigation best practice & principles
                                                             Clients to be served in accordance with legal aid client service standards/ Charter
                                                             Correct/well-based/informed interpretation of all relevant legislation that would constitute a criminal
                                                             offence/civil claim
                                                             Support/advice in line with Common Law principles and practice and accurate interpretation of
                                                             contracts
                                                             Support/advice in line with Childrens' Act and Children legal aid best practice & principles
                                                             Proper protection of children in terms of Child Protection Program
                                                             Support/advice in line with Sexual Offences and Specialist Courts legal aid best practice
                                                             Preparation of pleadings, notices of motion, affidavits to be in line with legal best practice
                                                             Full compliance with Legal Aid Act, Constitution of RSA and LAB policies & procedures
                                                             Full compliance with ethics/rules of relevant Law Society or Society of Advocates and LAB Code of
                                                             Conduct

                                                             Obtaining of power of attorney for appeal and leave to appeal at the end of court proceedings

                                                             Accurate records to be maintained in line with LAB legal administrative procedures
                                                             Inputs into Justice Centre legal reports that need to be submitted on monthly basis as per required
                                                             format
               Scrutinised legal documentation               Correct/well-based/informed interpretation of legal documentation
                                                             Legal practice in line with good Corporate Governance practices
                                                             Maintain updated records of all legal documentation/correspondence
               Drafted contracts/legal documents/pleadings   Accurate and proficient drafting of documentation in terms of all criminal and/or civil matters
                                                             In accordance with requirements of client and relevant court practice/law
                                                             Promote settlement




                                                                        Page 3 of 8
          KPA              Weight                    OUTPUTS                                                                      STANDARDS

Legal Aid Administration    20%     Conducted Legal Aid Administration               Accurate notes on outcome of matters at all times as per required LAB/Justice Centre Format
                                                                                     Accurate preparation of file-closing certificate for signature of Justice Centre Executive once matters
                                                                                     are finalized
                                                                                     Accurate reflection of daily activities on all case files
                                                                                     Accurate daily completion of electronic/manual matter activities on Ad Infinitum

                                                                                     Accurate provision of legal/paralegal management information and statistics as per required format

                                                                                     Practitioners to maintain quality target of X% as per LAB procedures
                                                                                     Inputs into Justice Centre legal reports that need to be submitted on monthly basis as per required
                                                                                     format
                                                                                     Accurate completion of client selection to appeal (if applicable - Annexure A of circular 2)
                                                                                     Supervision of Candidate Attorneys & Paralegals in line with LAB policies/procedures (in absence of
People Management           10%     Developed Competence of Legal Staff
                                                                                     JC Exec)

                                                                                     Coaching/ mentoring /in-house training of Candidate Attorneys & Paralegals as per JC Exec request

                                                                                     Professional court assistance of Candidate Attorneys / PA's with complex cases
Stakeholder / Customer              Maintained internal & external communication &
                            10%                                                      % attendance of all required meetings with stakeholders/ external parties (when requested)
Relations                           relationships
                                                                                     Resolving of Case/Paralegal related Client Enquiries & Complaints as per LAB legal aid service
                                                                                     standards /Charter
                                                                                     Full participation in all community legal educational and related events
                                                                                     Maintain healthy relationships within the Justice Cluster




                                                                                                 Page 4 of 8
                                                                                             Integrated Job Profile
                                                         Profile Name & Number   PA Special Court
                                                         Business Unit           Strategy 1 Legal Aid Board
                                                         Compiler Name           Faan Smith
                                                         Last Date Edited        28-May-07

                                                                  Competencies
Behaviour Competencies (Critical Cross Field Outcomes)     Level         Workplace Competencies (Unit Standards)


Thinking Competencies                                                                       GENERIC TECHNICAL COMPETENCIES
Analytical Ability                                            4             x    Corporate Governance
Strategic Thinking                                            3             x    Continuous Improvement/Best Practice
Structured Thinking                                           3             x    Planning, Organizing and controlling work
Systems Thinking                                              3             x    Monitor, Assess & Control Quality
Creative Thinking                                             3             x    Internal Client Care
Thinking Adaptability                                         4             x    External Client Care
Decision Making/ Problem Solving Competencies                               x    Developed Competence of Legal Staff
Judgement                                                     3             x    Compiling Reports and Statistics
Decisiveness                                                  3             x    Create and Maintain Record Keeping Systems
Risk Taking                                                   3             x    Business Writing Skills
Action Orientated (Result) Competencies                                     x    Conduct Effective Meetings
Initiative                                                    3             x    Use and Maintenance of Management Information Systems
Persistence                                                   4             x    Understanding and Application of Basic Computer Software Packages
Innovation                                                    3             x    Time Management
Achievement Orientation                                       3             x    Problem Solving
Service Orientation                                           3             x    Conflict Management
Interpersonal Competencies                                                  x    Negotiation Skills
Interpersonal Relations                                       3             x    Networking
Interpersonal Communication                                   4             x    Coaching & Mentoring
Assertiveness                                                 4
Empathy                                                       4                              SPECIFIC TECHNICAL COMPETENCIES
Persuasion/ Influence                                         4             A    Providing Legal Consultation Service to Clients
Organisational Awareness                                      3             A    Conducting a legal/paralegal interview with a client/ representative
Intrapersonal Competencies                                                  A    Providing Legal Advice to Clients/ representatives
Self Mastery                                                  3                  Provided Paralegal Advice to prospective Clients
Stress Mastery                                                4             A    Interpreting legal documents
                                                                                 Scrutinising primary client/legal documents




                                                                                                        8
A   Representing Clients at appropriate Forums
A   Plea-bargaining (formal & informal)
A   Settlement Negotiations
    Drafting contracts/legal documents
A   Cross-examining witnesses/ expert witnesses
A   Bringing a bail application in court
A   Drafting heads of argument
    Take full statements from clients and witnesses
    Arguing the trial/ action/ application/ review or appeal in court (where
A
    applicable)
A   Application for leave to appeal
A   Drafting pleadings and affidavits
A   Knowledge & understanding of Substantive Law
A   Knowledge & understanding of Procedural Law
A   Knowledge & understanding of Law of Evidence
A   Understanding and application of legal best practice & principles
    Understanding and application of ethics/rules pertaining to relevant Law
A
    Society
    Understanding and application of ethics/rules pertaining to relevant
    Society of Advocates
A   Understanding of court / arbitration procedures
M   Knowledge & understanding of good Corporate Governance practice
    Knowledge & understanding of Constitution of RSA (especially the Bill of
A
    Rights & relevant sections)
A   Knowledge & understanding of relevant LAB policies & procedures
    Knowledge & understanding of Statutory & Common Law principles and
A
    practice
A   Knowledge & understanding of the SA Criminal Justice System
M   Knowledge & understanding of the SA Civil Justice System
    Knowledge, understanding & application of Criminal Law Practice &
A
    Procedure
E   Subject matter expertise in area of specialization
    Knowledge & understanding of all relevant legislation pertaining to area of
E
    specialization
E   Conducting legal research
    Knowledge & understanding of relevant minimum sentences and court
E
    rulings regarding areas of expertise
    Knowledge & understanding of Childrens' Act and Children legal best
E
    practice & principles
    Knowledge & understanding of Law of Delict legal best practice &
M
    principles
E   Knowledge & understanding of Child Protection Program




                           8
    Knowledge & understanding of Sexual Offences, Commercial Crimes and
E
    Specialist Courts legal best practice
E   Knowledge and understanding of Labour Relations market best practice
    Knowledge & understanding of Labour Tenants, ESTA, Pie Acts
    Knowledge, understanding & application of Family Law legal best practice
    & principles
    Knowledge, understanding & application of Property Rights/Title Deeds
    legal aid best practice & principles
    Knowledge, understanding & application of Criminal Matters legal best
E   practice & principles (e.g. assault, robbery, murder, theft, rape, driving
    under the influence)
    Knowledge, understanding & application of National Credit Act disputes
E
    legal aid best practice & principles
    Knowledge, understanding & application of Commercial Crimes legal aid
E
    best practice & principles
A   Knowledge & understanding of legal aid client service standards/ Charter
A   Accurate application of LA1 and Means Test
A   Resolving case related client queries and complaints
    Understanding & application of Mediation Skills and practice (where
E
    applicable)
    Understanding & application of Arbitration Skills and practice (where
E
    applicable)
    Understanding & application of Conciliation Skills and practice (where
E
    applicable)
A   Conducting Legal Aid Administration
A   Use of Ad Infinitum Database
    Developing and implementing policies and procedures
M   Facilitation of In-Service Training
    Conducting legal training workshops
    Conducting Performance Management

    Develop and maintain a court coverage plan and a staff deployment plan
    Monitoring and controlling Service Level Agreements




                           8
                                                                            Integrated Job Profile
                       Profile Name & Number   PA Special Court
                       Business Unit           Strategy 1 Legal Aid Board
                       Compiler Name           Faan Smith
                       Last Date Edited        28-May-07

Purpose:

Grade:                                          NQF Level:

Occupational Group:                             Position Reporting To:

Location:                                       Position Holder:

Decision Making:

                       Qualifications                                                  Experience
Min:                                            Min:


Desired:                                        Desired:


Communication (Who?)   Why?                     How Often? (C = Constantly; W = Weekly; S = Seldom; D = Daily; M = Regular Monthly; I = Intermittent but intense)




                                                             Organogram




                                                       Signed and Accepted by:

Employee                                        Date


Manager                                         Date


Moderator                                       Date

				
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