By: Laura Villarreal
To give real examples of how technology has
enabled organizations with opportunities to
become a global business, or do business
What is Global Business?
Consists of transactions that are carried out
across national borders to satisfy the needs of
individuals, companies and organizations
In what ways do organizations communicate
internally and externally?
What type of technology is used to
communicate within the organization
Adobe Acrobat Connection Pro Webcast
E-mail has opened the door to easier, faster
communication around the world and
continues to improve
G-Mail is the newest, latest e-mail by Google,
promises less spam, more space, and easy
Instant Messaging, isn’t necessarily the best
way to communicate in a business, however,
it offers a real-time conversation for free via
Offers easy and cheap communication for all types of businesses
Skype to Skype calling, Landline/Mobile to or from Skype calling, call
Video Calls & Screen sharing
Conference Calls & Group IM
IM& Sending Files
Business features include:
Skype for PBX systems
Skype Mobile (Windows or Iphone)
Click to Call & Online Numbers
Free Web-based tool Business Control Panel(BCP)
Unlimited World ($12.95 monthly)
Monthly fee’s ($45, $55, 32cent/min)
Directed more towards web conferencing rather than just
Enter meeting instantly
Works with any audio provider
Mobile for Iphone of Windows phone
Customize and extend
Create & Share (Documents, spreadsheets, forms,
presentations, and drawings)
Edit & View (with web access)
Works across operating systems
Secure access controls
Create secure web pages
Windows offers many security tests for both
businesses and consumers.
End Point Scan
Email Security Test
Event Log Scan
Digital signatures are used to show
the authenticity of a digital
message or document.
A Certificate is an electronic
document that uses a digital
signature to bind together a public
key with an identity. Digital
signatures and certificates help
ensure customer privacy and
What Are Secure Socket Layers?
Secure Socket Layers (SSL) are a protocol for managing the security of a
message transmission on the internet. The protocol uses public key
infrastructure to ensure both privacy and authentication
SSLs are critical for protecting personal information
1) A browser requests a secure page
2) The web server sends its certificate with its public
3) The browser makes sure that the certificate was
issued by a trusted party, that the certificate is
still valid and that the certificate is related to the
4) The browser then uses the public key, to encrypt a
random symmetric encryption key and sends it
to the server with the encrypted URL required as
well as other encrypted http data
5) The web server decrypts the symmetric
encryption key using its private key and uses the
symmetric key to decrypt the URL and http data
6) The web server sends back the requested html
document and http data encrypted with the
7) The browser decrypts the http data and html
document using the symmetric key and displays
Manages the delivery of all corporate
information in a variety of languages.
Helps maintain global market share in a
high competitive world.
Prevents inconsistent messaging (reduces
translation time and cost)
90% information produced by a business
are properly targeted to their desired
audience, however only 10% is properly
communicated in their language.
Help organizations successfully
communicate ideas globally.
(SDL) Automated Translation-provides
automatic translation and instant translation
(email, instant chat) that converts one
language to another.
Hewlet Packard, Phillips, and Volkswagen
Interpro 2010 Objective- increase market
share, gain competitive edge, enhance, client
satisfaction, and facilitate product usability.
Translates graphics containing text
McDonalds and Hilton Hotels
Systran-over 10 different software’s specifically for
Systran 6- the most advanced out of the other software
solutions Systran provides.
Translates directly out of Microsoft Software such as Word,
Excel, Outlook, and Powerpoint. PDF can also be directly
Translates multiple files at once, with as little as a right click
of your mouse.
Remembers the latest language you were using
Has 52 language pairs and 5 specialized dictionaries
Some translating websites are free
Some software may be downloaded for free
Free translating solutions may not be the best
quality in translating * Remember* Word-by-
Range $100-$800+ depending on what you
need, how many languages, and what it will
be for (i.e. home office or global business)
Word-by-Word Translation- it translates from
what it understands and does not take into
Word-by-Word Translations are sites like
Google Translate, and some phone translator
Employee travel means the travel during the regular work hours of an
employee. The time which is spent on traveling which is incidental must
be paid. Through their travel to different corners of the world, they gain
experience of what is happening at the other end of the world. They get
the experience which will help them to progress in the business.
Involving employees in the overall business activities will help them to
progress and realize their objectives and goals.
Transportation charges, such as airfare, rail, or bus
Toll charges, parking fees, ferry fees, bridge, road, and tunnel fees
Baggage transfer and handling, including reasonable tips
Business telephone calls and a personal call home to announce
Hire of room
Laundry and dry cleaning, if on domestic travel status for at least 7
Passports and visas (employees only)
Registration fees, if the purpose of travel is attendance at
conferences or official meetings
Business services, such as computer use, and photocopying
Taxis and shuttles, including reasonable tips
Airplane parking/tie-down, hanger rental, and landing fees
Collision damage waiver insurance for motor vehicle rental (Note:
this expense is allowable for foreign travel)
Personal entertainment charges such as movies, spa/health clubs,
sightseeing, tours, etc.
Keys locked in personal automobile
Late check-out and room guaranteed charges
Living expenses at official headquarters
Parking tickets or other traffic fines
Personal automobile accident insurance
Spouse/family travel expense, unless specific prior approval is
provided in a grant or contract
Towing of a personal automobile
Travel insurance (exceptions may be requested for foreign travel)
Employees are personally responsible for
ensuring that their travel arrangements meet
travel regulations and that their claims for
reimbursement are accurate. Improper or
inadequately supported travel claims cannot be
paid and will delay the reimbursement process.
All travel must be authorized and approved by
the appropriate administrative officer within the
unit. The business expense must be incurred in
connection with services performed as an
A one-time setup fee of
$1,250 is required in all
based. Nothing to install
or purchase. Just load
Saves money by
Improves accuracy and
timeliness of customer
Electric communication networks (ECN)have
made it easier to do business in many different
Foreign exchange ECNs provide access to an
electronic trading network that displays
streaming quotes to traders.
Perform limit checks and match orders in less
than 100 milliseconds per order.
ECN traders benefit from greater liquidity, more
price transparency, and faster processing.
Allows for trading and
transactions to execute
from anywhere in the
Matches traders with
desired trading partners
quickly and easily.
Safe trading platform
using secure socket layers
(SSL) and firewalls.
PayPal enables customers to easily and securely
perform global transaction over the internet.
PayPal operates in 190 different markets with over 184
Allows users to send, receive, and hold funds in 19 different
In 2008 had total transaction value of 60 Billion Dollars.
Technology has helped to reduce business
expenses by providing better channels for
Provides protection and privacy of valuable data
stored and transmitted electronically.
Help break language barriers to reach new foreign
Aids in reducing travel and allowing for easier
tracking of employee expenses.
Facilitate a real time global market that is
accessible from anywhere in the world.