By: Laura Villarreal Tiffani Moreno Nicollette Donato Steven Slack Yenifer Maldonado To give real examples of how technology has enabled organizations with opportunities to become a global business, or do business internationally What is Global Business? Consists of transactions that are carried out across national borders to satisfy the needs of individuals, companies and organizations In what ways do organizations communicate internally and externally? What type of technology is used to communicate within the organization E-mail(G-mail) Instant Messaging Skype Adobe Acrobat Connection Pro Webcast Google Docs E-mail has opened the door to easier, faster communication around the world and continues to improve G-Mail is the newest, latest e-mail by Google, promises less spam, more space, and easy mobile access Instant Messaging, isn’t necessarily the best way to communicate in a business, however, it offers a real-time conversation for free via internet access Offers easy and cheap communication for all types of businesses Skype to Skype calling, Landline/Mobile to or from Skype calling, call forwarding Video Calls & Screen sharing Conference Calls & Group IM IM& Sending Files Business features include: Skype for PBX systems Skype Mobile (Windows or Iphone) Click to Call & Online Numbers Free Web-based tool Business Control Panel(BCP) Unlimited World ($12.95 monthly) Monthly fee’s ($45, $55, 32cent/min) Directed more towards web conferencing rather than just calls Top Features: Enter meeting instantly Share screens Works with any audio provider Record meeting Mobile for Iphone of Windows phone Customize and extend Free Create & Share (Documents, spreadsheets, forms, presentations, and drawings) Edit & View (with web access) Real-time collaboration Works across operating systems Secure access controls Create secure web pages Windows offers many security tests for both businesses and consumers. End Point Scan Trojan Scan Email Security Test Event Log Scan Digital signatures are used to show the authenticity of a digital message or document. A Certificate is an electronic document that uses a digital signature to bind together a public key with an identity. Digital signatures and certificates help ensure customer privacy and security. What Are Secure Socket Layers? Secure Socket Layers (SSL) are a protocol for managing the security of a message transmission on the internet. The protocol uses public key infrastructure to ensure both privacy and authentication SSLs are critical for protecting personal information 1) A browser requests a secure page 2) The web server sends its certificate with its public key 3) The browser makes sure that the certificate was issued by a trusted party, that the certificate is still valid and that the certificate is related to the site contacted 4) The browser then uses the public key, to encrypt a random symmetric encryption key and sends it to the server with the encrypted URL required as well as other encrypted http data 5) The web server decrypts the symmetric encryption key using its private key and uses the symmetric key to decrypt the URL and http data 6) The web server sends back the requested html document and http data encrypted with the symmetric key 7) The browser decrypts the http data and html document using the symmetric key and displays the information http://www.youtube.com/watch?v=I3cY4RcI vAI Manages the delivery of all corporate information in a variety of languages. Helps maintain global market share in a high competitive world. Prevents inconsistent messaging (reduces translation time and cost) 90% information produced by a business are properly targeted to their desired audience, however only 10% is properly communicated in their language. Help organizations successfully communicate ideas globally. (SDL) Automated Translation-provides automatic translation and instant translation (email, instant chat) that converts one language to another. Hewlet Packard, Phillips, and Volkswagen Interpro 2010 Objective- increase market share, gain competitive edge, enhance, client satisfaction, and facilitate product usability. Translates graphics containing text McDonalds and Hilton Hotels Systran-over 10 different software’s specifically for language translation. Systran 6- the most advanced out of the other software solutions Systran provides. Translates directly out of Microsoft Software such as Word, Excel, Outlook, and Powerpoint. PDF can also be directly translated. Translates multiple files at once, with as little as a right click of your mouse. Remembers the latest language you were using Has 52 language pairs and 5 specialized dictionaries Some translating websites are free http://www.freetranslation.com/ Some software may be downloaded for free Free translating solutions may not be the best quality in translating * Remember* Word-by- Word Range $100-$800+ depending on what you need, how many languages, and what it will be for (i.e. home office or global business) Word-by-Word Translation- it translates from what it understands and does not take into account grammar. Word-by-Word Translations are sites like Google Translate, and some phone translator applications. Employee travel means the travel during the regular work hours of an employee. The time which is spent on traveling which is incidental must be paid. Through their travel to different corners of the world, they gain experience of what is happening at the other end of the world. They get the experience which will help them to progress in the business. Involving employees in the overall business activities will help them to progress and realize their objectives and goals. Transportation charges, such as airfare, rail, or bus Meals Lodging Toll charges, parking fees, ferry fees, bridge, road, and tunnel fees Baggage transfer and handling, including reasonable tips Business telephone calls and a personal call home to announce "safe arrival" Hire of room Laundry and dry cleaning, if on domestic travel status for at least 7 consecutive days Passports and visas (employees only) Registration fees, if the purpose of travel is attendance at conferences or official meetings Business services, such as computer use, and photocopying Taxis and shuttles, including reasonable tips Airplane parking/tie-down, hanger rental, and landing fees Alcoholic beverages Coat check Collision damage waiver insurance for motor vehicle rental (Note: this expense is allowable for foreign travel) Personal entertainment charges such as movies, spa/health clubs, sightseeing, tours, etc. Keys locked in personal automobile Late check-out and room guaranteed charges Living expenses at official headquarters Parking tickets or other traffic fines Personal automobile accident insurance Spouse/family travel expense, unless specific prior approval is provided in a grant or contract Tobacco products Towing of a personal automobile Travel insurance (exceptions may be requested for foreign travel) Employees are personally responsible for ensuring that their travel arrangements meet travel regulations and that their claims for reimbursement are accurate. Improper or inadequately supported travel claims cannot be paid and will delay the reimbursement process. All travel must be authorized and approved by the appropriate administrative officer within the unit. The business expense must be incurred in connection with services performed as an employee. A one-time setup fee of $1,250 is required in all configurations. 100% web based. Nothing to install or purchase. Just load and go! Saves money by automating manual process. Improves accuracy and timeliness of customer billing. Electric communication networks (ECN)have made it easier to do business in many different global markets. Foreign exchange ECNs provide access to an electronic trading network that displays streaming quotes to traders. Perform limit checks and match orders in less than 100 milliseconds per order. ECN traders benefit from greater liquidity, more price transparency, and faster processing. Allows for trading and transactions to execute from anywhere in the world. Matches traders with desired trading partners quickly and easily. Safe trading platform using secure socket layers (SSL) and firewalls. PayPal enables customers to easily and securely perform global transaction over the internet. PayPal operates in 190 different markets with over 184 million accounts. Allows users to send, receive, and hold funds in 19 different currencies In 2008 had total transaction value of 60 Billion Dollars. Technology has helped to reduce business expenses by providing better channels for communication. Provides protection and privacy of valuable data stored and transmitted electronically. Help break language barriers to reach new foreign markets. Aids in reducing travel and allowing for easier tracking of employee expenses. Facilitate a real time global market that is accessible from anywhere in the world.
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