Insurance Consumer Complaints

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                 I Case  Date
                        Opened
                  Date
                 Closed
                  Time
                 Elapsed
                 Closed
                 Reason




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                                                 Closed Investigation Summary Report
                                                                                        Refusal to release earnest money to seller when buyer
57571   8/27/09   3/31/10   216   No Violation            X
                                                                                        defalted on contract
57579   8/31/09   3/31/10   212   No violation            X                             Possible lender fraud, short sale issues
57601   9/2/09    3/31/10   210   No Violation     X                                    Possible mishandling of escrow money and the HUD




                                                                  Page 4                                                   11/13/2010
        Title Insurance Investigations

  Open and Closed Per Month Report
                              Opened Closed
January                             7      4
February                           20     26
March                              11     41
April                              19     25
May                                20      7
June                               20     39
July                               26     17
August                             24     21
September                          15     55
October                            14     15
November                           25     17
December                           11     55
Totals for 2008                   212    322
January                             8     31
February                           13     15
March                               4     12
April                              10      5
May                                 5      5
June                               16     25
July                                6      7
August                             15     17
September                          31     22
October                            20     18
November                            7     11
December                           10      9
Totals for 2009                   145    177
January                            10      9
February                            7     22
March                              17     17
April                               2      0
May                                 3     15
June                               23     22
July                                0      2
August                              0      6
September
October
November
December
Totals for 2010                     62      93


                                   Page 5        11/13/2010
               Title Insurance Consumer Complaints
Open and Closed Consumer Complaint Summary Report
Case # Date Open Date closed                          Complaint                               CSA
  58109   1/25/2010   2/25/2010 HO premium not paid at closing                              Meldee
                                title complaint, feels title company didn't
                                uncover/disclose hazards for clear title and sale of home
  58202   2/22/2010   2/22/2010 - flood insurance requirements                              Sandy
  58434   5/19/2010   8/19/2010 Condo Ins not pd at closing                                 Meldee
  58624   8/10/2010   8/10/2010 Mechanicsliens recordered on property after closing         Sandy




                                               Page 6                                           11/13/2010
       Title Insurance Consumer Complaints
      Open and Closed Per Month Report
                          Open            Closed
January                           1                 0
February                          1                 1
March                             3                 2
April                             5                 2
May                               0                 5
June                              1                 1
July                              0                 1
August                            2                 1
September                         1                 0
October                           0                 3
November                          1                 0
December                          0                 1
Total 2008                       15                17
January                           0                 0
February                          0                 1
March                             0                 0
April                             0                 0
May                               1                 0
June                              0                 1
July                              0                 0
August                            1                 0
September                         0                 0
October                           0                 1
November                          0                 0
December                          1                 2
Total for 2009                    3                 5
January                           1                 0
February                          1                 2
March                             0                 0
April                             0                 0
May                               1                 0
June                              0                 0
July                              0                 0
August                            1                 2
September
October
November
December
Total for 2010                    4                 4



                                 Page 7                 11/13/2010
                     Title Insurance Enforcement Report
E-Case # Date Opened   Recommended Action Action taken                          Action Date      Closed Date
                                                Prosecutor for drafting                 9/8/08
 2174      5/20/08      Stipulation and Order   Respondent for signature               6/23/10
                                                Penalty imposed by commission
                                                Prosecutor for drafting
 2331     12/22/08       Hearing 9/14/2010      Respondent for signature
                                                Penalty imposed by commission
 2405                          Appeal           Under Review                           5/31/10
                                                Disposition
                                                Disposition
                                                Prosecutor for drafting                 6/9/10
 2423      5/14/09           Complaint          Hearing
                                                Penalty imposed by commission
                                                Sent to Respondent                     10/5/09
 2501      9/2/09        Revoked 9/8/2010       OTSC/moved no forwarding add
                                                Accepted by respondent
                                                Sent to Respondent                     9/30/09
 2521      9/23/09         Informal Action      Order to show cause                     3/2/10
                                                Additional Fine                        3/31/10
                                                Prosecutor for drafting                 4/8/10
 2548     10/26/09           Dismissed          Respondent for signature
                                                Penalty imposed by commission
                                                Prosecutor for drafting                 4/8/10
 2549     10/26/09           Dismissed          Respondent for signature
                                                Penalty imposed by commission
                                                Prosecutor for drafting                5/17/10
 2564      11/5/09      Stipulation and Order   Respondent for signature
                                                Penalty imposed by commission
                                                Sent to Respondent                      2/4/10
 2572     11/17/09            Hearing           Hearing set                             8/2/10
                                                Docs sent                               9/2/10
                                                Prosecutor for drafting               12/22/09
 2598     12/22/09      Stipulation and Order   Respondent for signature
                                                Penalty imposed by commission
                                                Sent to Respondent                      2/4/10
 2621      1/12/10           Complaint          Pre-hearing set                        8/10/10
                                                Accepted by respondent
                                                Sent to Respondent                      2/4/10
 2623      1/12/10           Complaint
                                                Pleading sent                           7/1/10



                     Title Insurance Enforcement Report
E-Case # Date Opened   Recommended Action Action taken                          Action Date    Closed Date
                                          Sent to Respondent                            2/4/10
 2624      1/12/10          Complaint     Default Order                                8/12/10
2624   1/12/10         Complaint
                                          Accepted by respondent
                                          Prosecutor for drafting                 3/4/10
2637   2/18/10    Stipulation and Order   Respondent for signature               4/19/10
                                          Penalty imposed by commission   Paid               9/2/2010
                                          Prosecutor for drafting                4/20/10
2638   2/18/10         Complaint

                                          Prosecutor for drafting                3/15/10
2651   3/11/10    Stipulation and Order Respondent for signature                 4/26/10
                                          Penalty imposed by commission
                                          Sent to Respondent                    4/12/10
2659   3/24/10          Complaint         Hearing scheduled                     6/22/10
                                          Signed by Judge                 Revoked           7/12/2010
                                          Sent to Respondent
2664   4/1/10    Complaint for revocation
                                          No response / revocation
                                          Sent to Respondent
2687   6/2/10        Informal Action
                                          Accepted by respondent
                                          Sent to Respondent                      7/7/10
2701   6/2/10        Informal Action
                                          Accepted by respondent          Paid              7/14/2010
                                          Sent to Respondent                       7/7/10
2702   6/2/10        Informal Action
                                          Accepted by respondent          1st pmt made
                                          Sent to Respondent                       7/6/10
2703   6/2/10        Informal Action
                                          Accepted by respondent
2718   8/24/10       Informal Action      Sent to Respondent                     8/31/10
SC/GL



CN/GL



BP


SH/GL



TG



TG



GL



GL



GL



GL



SC



TG



TG




TG
GL



SC/GL



SC/GL



SC/GL



TG

TG

TG

TG

TG

				
DOCUMENT INFO
Description: Insurance Consumer Complaints document sample