Seminar Satisfaction Survey Template - DOC

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					University College Assessment Matrix: PRAC Report 2005-2006
                                                       Date Collection Method
                                                       or Report Description                                                          Improvements or
  UC Program        Program, Policy, or                (including time of                 Type of      Key Findings or                Changes Implemented
    or Area         Service (and Goals)   Report       completion                         Assessment   Results                        Based on Results
                                                       Includes number of requests for                 Number of administrative       Continued monitoring of number
Academic Programs   Administrative        Withdrawal   withdrawal per school and by                    withdrawals for fall           of AW students and continued
                    Withdrawal Policy     Report       course; number of students                      2005:306                       expansion of policy. One key
                                                       identified for withdrawal by       Tracking     Number of administrative       finding was that overall thirty-six
                                                       school; number of withdrawal                    withdrawals for fall 2005      percent of the students
                                                       letters sent; number of students                who were not re-instated in    administratively withdrawn re-
                                                       withdrawn; academic standing                    the course or withdrew on      enrolled for spring 2006. We plan
                                                       of withdrawn students at the end                their own:                     to investigate how these students
                                                       of the semester.                                293                            performed in subsequent
                                                       Each Semester                                   Unduplicated headcount of      semesters.
                                                                                                       students who were
                                                                                                       administratively withdrawn
                                                                                                       from one or more courses for
                                                                                                       fall 2005: 237
                                                                                                       Number of students
                                                                                                       administratively withdrawn
                                                                                                       who were on Financial Aid:
                                                                                                       125
Summer Academy               Summer              Provides student participation   Tracking        During the 2005 program,         The program has continued to
Program Goals                Academy             profiles including gender,                       182 Beginning Freshmen           expand due to positive assessment
Summer Academy assists       Program             ethnicity, entry status, and                     participated in the program.     results and increasing interest
students in the following:                       major.                                           Seventeen of the participants    among schools and students.
                             Enrollment Report   Fall Semester                                    (9%) were African American       However, we are investigating
Making connections to the                                                                         and 128 (70%) were female.       how much growth is appropriate
school and their major.                                                                                                            without compromising the
                                                                                                                                   positive results on students’
Getting a jump-start on                                                                                                            academic success levels.
Math, English, and other                                                                                                           Additionally, more strategies are
first semester courses.                                                                                                            being implemented to increase the
                                                                                                                                   ethnic diversity of the
Creating networks                                                                                                                  participants.
necessary for college
success-meet faculty,
advisors, and other
students.

Acquire early access to
technology.

Develop college-level
skills such as note-taking
and exam preparation.
                                                 Compares GPA attainment to       Program         The 2005 Summer Bridge           Continuous improvement of
Summer Academy                                   comparable student population    Effectiveness   participants performed           program. University College
                             GPA Report          using predictor rates.                           significantly better than non-   entered into partnership with the
                                                 Spring Semester                                  participants. Summer Bridge      IUPUI Scholarship Office.
                                                                                                  GPAs=2.74 and non-               Beginning summer 2006, all First
                                                                                                  participants = 2.44 (even        Generation Scholarship award
                                                                                                  while controlling fro            winners are required to participate
                                                                                                  background characteristics).     in summer bridge. Over 250 FG
                                                                                                                                   scholars are expected to
                                                                                                                                   participate. Two academic
                                                                                                                                   schools, Engineering/Technology
                             One Year                                                                                              and Liberal Arts, are joining the
                             Retention Report                                                                                      bridge program this summer. The
                                                                                                                                   Schools of Nursing, Business,
                                                                                                                                   Education, Science, and
                                                                                                                                   University College will continue
                                                                                                                                   to offer bridge sections, and a
                                                                                                                                   total of 300 seats will be open to
                                                                                                                                   students in those majors. Seats
                                                                                                                                   not filled by FG scholars will be
                                                                                                                                   made available to other students
                                                                                   during orientation.




Provides retention numbers and   Program         The difference in the             Continuous improvement of
compares results to a            Effectiveness   retention of participants         program.
comparable student population                    versus non-participants was
using predictor rates.                           not significant. One-year
Fall, Second year                                retention rates for
                                                 participants were 71% while
                                                 non-participants were
                                                 retained at a rate of 67% (fall
                                                 2004 cohort who returned for
                                                 fall 2005).
Academic Programs                               End of Course      Designed to assess self-reported   Program                Percentage of students who       Continuing to develop a more
                                                Questionnaire      learning outcomes                  Effectiveness;         strongly agreed or agreed        comprehensive method of
                                                                   Provides instructional teams       Faculty                that                             recruiting minorities
                                                                   with valuable feedback             Feedback               participating in the Summer      Altered math component
                                                                   concerning students’               (One important         Academy helped improve           Altered writing component
                                                                   perceptions of course benefits     finding:               their                            Provided more free time for
                                                                                                      Students valued        Ability to…                      collaboration
                                                                                                      the opportunity        Locate the appropriate           Created innovative curricular
                                                                                                      to get to know         campus resources                 components
                                                                                                      other students,                   93%                   Shortened team building/ice
                                                                                                      the faculty, staff,    Establish an effective study     breaker activities
                                                                                                      and the IUPUI          schedule              64%
                                                                                                      campus before          Critically examine ideas and     *Developed a new Bridge
                                                                                                      the start of the       issues                65%        Program for those interested in
                                                                                                      semester. They         Adjust to college life           exploring health professions.
                                                                                                      reported that it                  93%
                                                                                                      made them feel         Set priorities so I can
                                                                                                      more prepared          accomplish what is most
                                                                                                      for college life.      important to me       79%
                                                                                                                             96% of students surveyed
                                                                                                                             said they would recommend
                                                                                                                             the Summer Academy
                                                                                                                             Bridge program to other
                                                                                                                             first-year students.
                                                                                                                             (n=160)


                    Summer Academy              Family Member      Informal conversations with        Program                                                 Continuous improvement of
                                                Reception at       family members concerning          Effectiveness                                           program.
                                                Connections        their experience with the          and Student/
                                                Dinner             program. Fall Semester             Family
                                                                                                      Satisfaction

Academic Programs   Critical Inquiry Goals:     Critical Inquiry           Examine participants       Program               Past results indicate that the    Continued to adapt and expand
                                                                           verses non-participants    Effectiveness         students that participate in CI   CI Method to different
                    Supports ALL first year                                with regard to                                   have a higher GPA than non        disciplines.
                    students                    Grade Reports              academic performance                             participants and it is even       *Assigned course director for CI
                                                                           and retention while                              higher than the participants      (U112)
                    Provides collegiate-level                              controlling for                                  expected it to be.
                    and meaningful academic                                background differences                           Conditionally admitted            *Approved Faculty Fellowship,
                    work.                                                  Mid-Summer                                       students participating spring     “Linking Freshman Writing
                                                                           Analysis for Spring                              2005 Critical Inquiry courses     (W131) and Critical Inquiry
                    Develops transferable                                  2005                                             had marginally significantly      (U112) --Developing
                    academic skills.                                                                                        higher spring semester grade      template/curriculum for linkage
                                                                                                                            point averages (2.12)             of W131 & U112
Uses text-based strategies                                                                        compared to non-participating      *Developing a U112 linkage
of critical analysis.                                                                             conditionally admitted             with J101 for 2007
                                                                                                  students (1.99) even while
Creates community                                                                                 controlling for significant        *Evaluating other CI linkages for
around learning                                                                                   predictors of spring grade         2007
                                                                                                  point average (spring course
                                                                                                  load, fall semester grade point
                                                                                                  average, SAT scores, and
                                                                                                  reading scores).

                             Retention Analyses         Analysis of               Program         Conditionally admitted             Continuous improvement of
                                                        participants’ one-year    Effectiveness   students participating in spring   program. During Spring 2007, a
                                                        retention rates                           2005 Critical Inquiry Courses      comprehensive qualitative
                                                        compared to non-                          were retained (spring to fall;     investigation will be conducted
                                                        participants while                        included only students still       to enhance understanding of
                                                        controlling for                           enrolled spring semester) at a     program impacts and effective
                                                        background                                significantly higher rate          implementation strategies.
                                                        characteristics.                          compared to non-participating
                                                        Yearly                                    students, even while
                                                                                                  controlling for significant
                                                                                                  predictors of retention: spring
                                                                                                  course load, fall semester
                                                                                                  grade point average. There
                                                                                                  was a 7% difference in
                                                                                                  retention rates for participants
                                                                                                  (70%) compared to non-
                                                                                                  participants (63%).
                             Focus Groups
                                                        In-Class Focus Groups     Program         Students reported that CI          Clarified linkages to discipline
                                                        End of Semester           Effectiveness   helped them do better in the       courses
                                                                                  and Student     linked course and other
                                                                                  Satisfaction    courses

Critical Inquiry             Course Evaluations
                                                        Course Evaluation         Program         Student satisfaction has           Clarified learning objectives
                                                        Forms administered at     Effectiveness   increased since the 2004.
                                                        the end of semester to    and Student
                                                        understand students’      Satisfaction
                                                        perceptions of course
                                                        benefits and self-
                                                        reported learning gains
                                                        (include open-ended
                                                        questions)
                                                        End of Semester
                             Instructor’s Perceptions
                                                                              Assess perceptions of      Program                                              Increased training and support
                                                                              instructional teams        Effectiveness                                        for all faculty
                                                                              As Needed
                                                   Retreats
                                                                              Hold regular faculty       Program                                              Continuous improvement of
                                                                              retreats                   Effectiveness                                        program.
                                                                              Yearly

Academic Programs   First-Year Seminar Goals:       First-Year Seminars       Compares GPA’s of          Program          Conditionally admitted              Continuous Program
                                                                              FYS participants           Effectiveness    students participating 2004         Improvement/
                    This course is designed to      GPA Report                Includes adjusted rate.                     First-Year Seminars had             Program has been expanded due
                    be an academic experience                                 Second Semester after                       marginally significantly higher     to positive impacts on GPAs and
                    to introduce                                              Enrollment                                  cumulative fall grade point         retention.
                    Beginning students to the                                                                             averages (2.10) compared to
                    university environment.                                                                               non-participating                   *Assigned course director for LC
                                                                                                                          conditionally admitted              (U110)
                    Emphasis is placed on                                                                                 students (1.86), even while
                    success strategies including                                                                          controlling for significant         *Developed a UC Themed
                    writing, critical thinking,                                                                           predictors of grade point           Learning Community Faculty
                    communication                                                                                         average: course load, age,          Handbook
                    skills,                                                                                               gender, and ethnicity.
                                                                                                                                                              *Held 1st UC TLC retreat
                    Use of information
                    technology, understanding
                    of academic community
                    ethics and values,
                    familiarity with campus         One Year Retention Rate   Compares retention rates    Program         •Students participating in 2004     Continuous Program
                    resources and establishment     Report                    of FYS participants         Effectiveness   First-year Seminars were            Improvement
                    of a support network are                                  versus non-participants.                    retained at a significantly
                    also emphasized                                           Includes adjusted rate.                     higher rate compared to non-        The 10th Annual Colloquium
                                                                              Second Year                                 participating students, even        was held on May 19th,
                                                                                                                          while controlling for               celebrating the eleventh year of
                                                                                                                          significant predictors of           the first-year seminar/ learning
                                                                                                                          retention (course load, SAT         community program. A
                                                                                                                          score, high school percentile       handbook for on-line learning
                                                                                                                          rank, and hours of high school      communities had been
                                                                                                                          math). There was a 6%               developed.
                                                                                                                          difference in retention rates
                                                                                                                          for participants (67%)              Student mentoring (peer mentors
                                                                                                                          compared to non-participants        play a critical role in first-year
                                                                                                                          (61%).                              seminars) courses have been
                                                                                                                          •African American students          implemented as a new initiative.
                                                                                                                          participating in fall 2004 First-   This initiative is in a pilot phase
                                                                                                                          Year Seminars were retained         and results of formative and
                                                                                                                          at notably higher rates than        summative assessment will be
non-participating African         reported in future PRAC reports.
American students (60%, 50%
respectively), even while         UC 201: Mentoring:
controlling for significant       Introduction to Mentoring
predictors of retention: course   Techniques
load, age, and gender.
                                  This is an introductory course for
                                  students who will be serving in
                                  their first semester (year) as a
                                  student mentor. This course is
                                  designed to provide a foundation
                                  of mentoring knowledge such as
                                  the history of, nature of, and
                                  skills associated with mentoring.
                                  Mentors are introduced to
                                  information about the university
                                  structure, active learning
                                  exercises to define and develop
                                  their own mentoring style and
                                  skills, and the diverse needs of
                                  undergraduate students.
                                  Attendance, class participation,
                                  purposeful integration of
                                  information, and self-reflective
                                  writings are essential for success
                                  in this course.

                                  UC 202: Mentoring: Active and
                                  Collaborative Learning

                                  This course is designed to help
                                  mentors learn more about
                                  mentoring as a collaborative
                                  process.
                      Student Profile Report   Provides information on    Tracking        A total of 1824 beginning         Continuous Program
                                               gender, ethnicity, age,                    freshmen who were enrolled        Improvement
                                               and major                                  in at least 7 credit hours
                                               Fall Semester                              participated in First-Year        Number of sections has been
                                                                                          Seminars during fall 2004         expanded based on positive
                                                                                          (79% of fall 2004 beginning       assessment results.
                                                                                          freshmen participated). A total
                                                                                          of 176 African-American           On-line seminars established due
                                                                                          students participated in First-   to need for more sections and
                                                                                          Year Seminars in fall 2004        lack of classroom space.
                                                                                          (72% of fall 2004 African
                                                                                          American beginners
                                                                                          participated). Men were more
                                                                                          likely to participate in First-
                                                                                          Year Seminars than women.
                                                                                          The more credit hours the
                                                                                          students were enrolled in, the
                                                                                          more likely they were to
                                                                                          participate. Participants had
                                                                                          significantly higher high
                                                                                          school percentile ranks, and
                                                                                          SAT scores compared to non-
                                                                                          participants.
                      Enrollment Report        Provides enrollment        Tracking
                                               count in learning
                                               community sections by
                                               learning community
                                               types, entry status, and
                                               transfers versus
                                               beginners.
                                               Each Semester
                      Student Evaluation       End of the semester in     Tracking        The majority of respondents       Continuous Program
                      Survey                   class learning community                   continue to indicated that        Improvement.
                                               evaluation.                                meeting new people (students,
                                               Each Semester                              faculty, and staff) along with
                                                                                          learning more about IUPUI
                                                                                          and its resources were the
                                                                                          most valued assets of the class
First Year Seminars   Focus Groups             Qualitative studies        Program         Respondents were well versed
                                               through focus group        Effectiveness   in understanding that the         Provides instructional teams with
                                               format of instructional    and Student     seminar provided them with        valuable feedback concerning
                                               team members and           Satisfaction    the necessary skills to           students’ perceptions of course
                                               student participants.                      transition to college level       benefits
                                               Every Other Year                           work and the need to learn        Reports display findings by
                                                                                          skills that would assist with     instructional team and in the
                                                                                                                 this transition                    aggregate/ Simplified First-
                                                                                                                                                    Year Seminar Template and
                                                                                                                                                    clearly articulated learning
                                                                                                                                                    outcomes aligned with Principles
                                                                                                                                                    of Undergraduate Learning
                                                                                                                                                    (PULs).


Themed Learning   TLC Goals for Students          Student Feedback   End of the semester       Program           Results from the student           Surveys will be administered in
Communities                                       Questionnaire      evaluation administered   Effectiveness,    feedback questionnaire were        November of each year to
                  1.To provide opportunities                         in the freshman seminar   Student           positive. On a scale of 1 (very    encourage more student
                  to integrate learning across                       of each themed learning   Satisfaction,     dissatisfied) – 5 (very            participation.
                  academic and professional                          community.                Self-reported     satisfied), the average rating
                  disciplines that will enable                       Administered every        learning gains.   for student satisfaction with
                  students to understand their                       semester.                                   their TLC experience was
                  learning in coherent,                              Fall Semester                               4.00.
                  comprehensive ways
                                                                                                                 Surveys were collected from
                  2.To form learning support                                                                     students in 13 of the 2005
                  networks among students in                                                                     TLCs.
                  their community
                  To enhance student contact                                                                     Students who reported
                  with a network of faculty                                                                      “much/very much:”
                  and staff
                                                                                                                 Formed one or more
                  3.To promote collaborative                                                                     friendships that I will maintain
                  and active learning                                                                            after the semester (80%)
                  To increase student
                  identification with IUPUI                                                                      Exchanged ideas with students
                  To learn reflective practices                                                                  whose views are different than
                                                                                                                 my own (62%)
                  4.To understand the value
                  of diversity by exposure to                                                                    Became more effective with
                  multiple points of view                                                                        communicating my thoughts
                  To develop/enhance these                                                                       in writing (60%)
                  skills: communications,
                  ethical development, critical                                                                  Understood connections
                  thinking, team work, and                                                                       between different disciplines
                  civic engagement                                                                               and courses (58%)

                  5.To apply classroom                                                                           Discussed ideas from the
                  learning to the real world                                                                     learning community with my
                                                                                                                 peers outside of class (56%)
                  6.To understand the
                  relationship between
academic learning and co-
curricular activities

TLC Goals for IUPUI

1. To increase academic
performance for first-term
students in terms of GPA,
retention and graduation
rates.

2. To improve TLC
participants’ satisfaction
with IUPUI

3. To develop
interdisciplinary
collaboration models for
presentations and
publications

4.To be recognized
nationally for developing
effective learning
communities

                             Qualitative Analysis   Report of qualitative     Program         The top student responses for   Analysis from qualitative items
                                                    answers to student        Effectiveness   “…how the learning              will guide further assessment to
                                                    feedback questionnaire.   and Student     community contributed to        examine various components of
                                                    Fall Semester             Satisfaction    your learning” and “what you    the TLCs.
                                                                                              liked most about your
                                                                                              Thematic Learning
                                                                                              Experience,” recognized the
                                                                                              importance of support
                                                                                              networks found in the student
                                                                                              cohorts.
Student Participation and   Provides information on     Descriptive     A total of 376 students          2004 GPA reports indicated
Profiles                    participants in terms of    Statistics      participated in the Fall 2005    African American TLC
                            age, admittance status,                     TLCs, an increase of 35%         participants had a fall semester
                            ethnicity, gender and                       from 2004. 44 African            cumulative grade point average
                            major.                                      American students enrolled       of 2.56 compared to 1.98 for
                            Fall Semester                               comprising 12% of all TLC        non-participating African
                                                                        students. This is a large        Americans who participated in a
                                                                        increase from 2004 when 17       first-year. This information lead
                                                                        African American students        us to encourage participation
                                                                        enrolled comprising 6% of        from African American students.
                                                                        TLC students. The number of      We are pleased that these efforts
                                                                        participating Latino/a           appear to have been successful.
                                                                        increased slightly, while the
                                                                        number of Asian American
                                                                        students slightly decreased.
GPA Report                  Compares GPA’s of           Program         Data suggests significant        Continuous program
                            themed learning             Effectiveness   impact on first semester GPA     improvement
                            community participants                      for participants in comparison
                            to students enrolling in                    to students in a first year
                            a first year seminar                        seminar for both conditionally
                            while controlling for                       and regularly admitted
                            background                                  students. Overall, TLC
                            characteristics,                            students had an adjusted
                            preparation and credit                      average fall semester GPA of
                            hours.                                      2.70 in comparison to 2.42 for
                            Annually                                    non-participants.
Retention                   Compares retention          Program         2005 data will not be analyzed   Continuous program
                            numbers of themed           Effectiveness   until October. In 2004,          improvement
                            learning community                          participants showed slightly
                            participants to students                    higher first year retention
                            enrolling in a first year                   rates, although the difference
                            seminar. Includes                           was not statistically
                            adjusted rate for one                       significant.
                            year retention.
                            Annually
                                                  NSSE                 National Survey of        Student           NSSE data suggested students       While the data was positive, we
                                                                       Student Engagement        Engagement        who have participated in a         would like to have more student
                                                                       data is used to compare                     TLC are more engaged in            participation in the NSSE.
                                                                       students enrolled in a                      several aspects of their           Partnering with University
                                                                       TLC to peers who are                        educational experience than        College, the TLCs encouraged
                                                                       enrolled in a freshman                      students who have not. TLC         student participation through
                                                                       seminar.                                    students also reported more        email, posters and a raffle an
                                                                       Bi-Annually                                 quality relationships with         iPOD shuffle.
                                                                                                                   faculty and staff and
                                                                                                                   experiencing a more
                                                                                                                   supportive campus climate.
                                                                                                                   Overall, significant
                                                                                                                   differences were found in 8
                                                                                                                   areas.


                                                  Enrollment Reports   Weekly throughout         Enrollment        Ongoing. Recently                  This new report has recently
                                                                       summer New Student                          implemented in June of 2006.       been implemented to track
                                                                       Orientation (June –                                                            enrollment and identify errors in
                                                                       August)                                                                        student registration.
Themed Learning   TLC Goals for Students          Student Feedback     End of the semester       Program           Results from the student           Surveys will be administered in
Communities                                       Questionnaire        evaluation administered   Effectiveness,    feedback questionnaire were        November of each year to
                  1.To provide opportunities                           in the freshman seminar   Student           positive. On a scale of 1 (very    encourage more student
                  to integrate learning across                         of each themed learning   Satisfaction,     dissatisfied) – 5 (very            participation.
                  academic and professional                            community.                Self-reported     satisfied), the average rating
                  disciplines that will enable                         Administered every        learning gains.   for student satisfaction with
                  students to understand their                         semester.                                   their TLC experience was
                  learning in coherent,                                Fall Semester                               4.00.
                  comprehensive ways
                                                                                                                   Surveys were collected from
                  2.To form learning support                                                                       students in 13 of the 2005
                  networks among students in                                                                       TLCs.
                  their community
                  To enhance student contact                                                                       Students who reported
                  with a network of faculty                                                                        “much/very much:”
                  and staff
                                                                                                                   Formed one or more
                  3.To promote collaborative                                                                       friendships that I will maintain
                  and active learning                                                                              after the semester (80%)
                  To increase student
                  identification with IUPUI                                                                        Exchanged ideas with students
                  To learn reflective practices                                                                    whose views are different than
                                                                                                                   my own (62%)
                  4.To understand the value
                  of diversity by exposure to                                                                      Became more effective with
                  multiple points of view                                                                          communicating my thoughts
To develop/enhance these        in writing (60%)
skills: communications,
ethical development, critical   Understood connections
thinking, team work, and        between different disciplines
civic engagement                and courses (58%)

5.To apply classroom            Discussed ideas from the
learning to the real world      learning community with my
                                peers outside of class (56%)
6.To understand the
relationship between
academic learning and co-
curricular activities

TLC Goals for IUPUI

1. To increase academic
performance for first-term
students in terms of GPA,
retention and graduation
rates.

2. To improve TLC
participants’ satisfaction
with IUPUI

3. To develop
interdisciplinary
collaboration models for
presentations and
publications

4.To be recognized
nationally for developing
effective learning
communities
Advising Center   Advising Center Goals:           Student Walk-In   Indicates number of walk-in students seen daily   Needs        From July 2004-       We have implemented a
                                                   Traffic Report    by advisor; used to schedule advisor time         Assessment   January 2005,         new walk-in tracking
                  To foster collaborative                            Monthly                                                        7350 students were    system that will allow us to
                  relationships with students                                                                                       seen on walk-in.      keep track of wait time as
                                                                                                                                    In February 2005      well as the time students
                  To effectively disseminate                                                                                        we implemented a      spend with an advisor to
                  information to students,                                                                                          new tracking          help in ensuring adequate
                  family members, and                                                                                               system and we are     advising coverage.
                  colleagues                                                                                                        currently unable to
                                                                                                                                    obtain data from      In February 2005 we also
                  To assist students in                                                                                             the system. The       implemented appointments
                  developing an academic                                                                                            number of students    from which we anticipate a
                  plan tailored to the students’                                                                                    see in 04-05 was      decrease in walk-in traffic
                  personal needs and goals.                                                                                         comparable to         in 2005-2006.
                                                                                                                                    2003-2004.
                  To facilitate academic
                  major and career decision-
                  making process

                  To encourage use of
                  appropriate campus               Student           Indicates number of student appointments each     Needs        Have not              Continuous Program
                  resources                        Appointment       month including no-shows; used to schedule        Assessment   developed this        Improvement
                                                   Traffic Report    advisor time                                                   report or a system
                                                   (Under            Monthly                                                        of collecting
                                                   Development)                                                                     appointment
                                                                                                                                    information; we
                                                                                                                                    implemented a
                                                                                                                                    sign-in system in
                                                                                                                                    January 2004 but it
                                                                                                                                    is not currently
                                                                                                                                    linked to
                                                                                                                                    appointment
                                                                                                                                    scheduling.
Orientation Survey   Satisfaction survey administered to students at   Program          For Orientation        Advising for orientation
Report               the end of each orientation session; several      Effectiveness/   2004, the percent      2004 was been changed to
                     questions refer to advising                       Improvement      of students            an advising workshop
                     Weekly                                                             satisfied or very      where students have more
                                                                                        satisfied with         involvement in the advising
                                                                                        (number in             session and more control
                                                                                        parentheses is %       over their course
                                                                                        change from            choices/scheduling- we are
                                                                                        2003):                 continuing to improve upon
                                                                                                               this new format with better
                                                                                        Advisor explained      presentations, more
                                                                                        options for first      effective room set-up, etc.
                                                                                        semester – 88%
                                                                                        (+3%)

                                                                                        Advisor was
                                                                                        knowledgeable of
                                                                                        degree
                                                                                        requirements –
                                                                                        89% (+3%)

                                                                                        Advisor expressed
                                                                                        interest in me as an
                                                                                        individual – 84%
                                                                                        (+2%)

                                                                                        I actively
                                                                                        participated in
                                                                                        advising session –
                                                                                        87% (+2%)

                                                                                        Information
                                                                                        provided to me in
                                                                                        advising session
                                                                                        was valuable –
                                                                                        89% (+2%)

                                                                                        I plan to utilize
                                                                                        advising services
                                                                                        in the future – 91%
                                                                                        (+2%)

                                                                                        I am satisfied with
                                                                                        my schedule of
                                                                                        classes – 85%
                                                                                        (+4%)
Entering Student    Administered to students at placement testing;    Needs           Continue to use the    Future plans (3-5 years)
Profile             provides demographic and attitudinal/behavioral   Assessment      profile in advising    call for the development of
                    data on each student; used in pre-advising                        individual             a student profile that will
                    assessment                                                        students.              pull data from many
                    Regularly                                                                                sources to provide advisors
                                                                                                             with a summary of each
                                                                                                             student prior to advising.

Student Tracking    Tracks enrollment and GPA of students who are     Monitor of      Still developing a     Improvements/changes are
System              on probation and who have been reinstated         Success of      thorough tracking      pending and will be
(probationary and   End of semester                                   interventions   system.                implemented once full
reinstated)                                                                                                  tracking system is
                                                                                      Currently, lists are   implemented.
                                                                                      generated at the
                                                                                      end of each            Reinstated students receive
                                                                                      semester which         support from advisors
                                                                                      show all students      through additional advising
                                                                                      who had a              sessions and skill
                                                                                      semester GPA           development workshops.
                                                                                      under 2.0; under
                                                                                      the supervision of     Students on probation are
                                                                                      the Academic           required to see an advisor
                                                                                      Success Programs       prior to registering for any
                                                                                      and Assessment         future term.
                                                                                      Coordinator, UC
                                                                                      advisors review the
                                                                                      lists for possible
                                                                                      grade replacement
                                                                                      and other options
                                                                                      that may allow
                                                                                      students to
                                                                                      continue the
                                                                                      following semester
                                                                                      as probation/
                                                                                      reinstated students
Probation and      Tracks number of students on probation and   Tracking for      Students placed on   There was a slight increase
Dismissal Report   dismissed at the end of each academic term   Student Success   first-time           (+.2%) in probation
                   End of Semester                                                academic             students comparing Fall 05
                                                                                  probation at the     to Fall 04. A pilot
                                                                                  end of:              program, the STAR
                                                                                                       (Students Taking Academic
                                                                                  Fall 05 - 611/7431   Responsibility) Mentoring
                                                                                  (census) 8.2%        Program, an intensive
                                                                                  Fall 04 – 599/7429   intervention program for
                                                                                  (census) 8.0%        first-time probation and
                                                                                                       reinstated students, was
                                                                                  Sp 06 – 419/6332     implemented during Fall
                                                                                  (census) 6.6%        05. Of the 52 participants
                                                                                  Sp 05 - 492/6380     (probation and reinstated
                                                                                  (census) 7.7%        combined) enrolled, 37
                                                                                                       were retained for spring 06
                                                                                  Students             (69.6%).
                                                                                  dismissed at the         There was a decrease (-
                                                                                  end of:              1.1%) in probation students
                                                                                                       from Sp 05 to Sp 06.
                                                                                  Fall 05 – 301/7431   During Spring 06, the
                                                                                  4.0%                 STAR Mentoring Program
                                                                                  Fall 04 – 388/7429   had 75 participants; 52
                                                                                  5.2%                 were retained for fall 06
                                                                                                       (69.3%).
                                                                                  Sp 06 – 574/6332
                                                                                  9.0%                 As for dismissals, some of
                                                                                  Sp 05 - 507/6380     these students will petition
                                                                                  7.9%                 for reinstatement after
                                                                                                       sitting out a minimum of
                                                                                                       one semester. One of the
                                                                                                       conditions of their
                                                                                                       reinstatement will be to
                                                                                                       strongly consider
                                                                                                       participating in the STAR
                                                                                                       Program. This will be a
                                                                                                       joint decision by the
                                                                                                       student and their advisor.
Reinstatement       Tracks number of reinstatement contacts,          Tracking for   Fall 05 – 171         Developed a consistent
Report              petitions received, petitions acted upon, and     Trends and     petitions, 95         approach by training
                    students reinstated                               Program        reinstated;           advisors when going
                     Monthly                                          Improvement    received 1287         through the reinstatement
                                                                                     emails about          process with students.
                                                                                     reinstatement         They utilize the written
                                                                                     Fall 04 – 220         petition answers when
                                                                                     petitions, 134        making decisions about
                                                                                     reinstated; 600       reinstating students. Also,
                                                                                     emails                a formal interview (Pt. 1)
                                                                                                           and subsequent scheduling
                                                                                     Sp 06 – 144           of appropriate workshops
                                                                                     petitions, 81         and courses (Pt. 2) and a
                                                                                     reinstated;           reinstatement contract are
                                                                                     received 519          highlighted. Advice for
                                                                                     emails about          other resources, including
                                                                                     reinstatement         the STAR Program, is an
                                                                                     Sp 05 – 171           important factor in
                                                                                     petitions, 82         providing appropriate
                                                                                     reinstated; 800       interventions.
                                                                                     emails

Learning            Administered in each LC at the end of the         Program        For Fall 2004, all    Lowest score (mean of
Community End of    semester; several questions address the role of   Improvement    items regarding       2.73) continues to be
Semester            the advisor                                       and Student    advising decreased    “Advisor assisted me with
Evaluation Report   End of Semester                                   Satisfaction   from the Fall 2003    academic difficulties.”
                                                                                     mean score (this      Most difficulties are
                                                                                     was true of all       identified through early
                                                                                     items, not just       warnings; will increase
                                                                                     advising)             focus on follow-up with
                                                                                                           students receiving early
                                                                                     Overall               warnings
                                                                                     satisfaction with
                                                                                     advisor was 3.13;
                                                                                     interaction with
                                                                                     advisor was rated
                                                                                     higher than for any
                                                                                     other member of
                                                                                     instructional team


                                                                                     Data for Spring
                                                                                     2005 not available
A comprehensive       Web-based survey was administered to a             Program          Results are            Based on assessment plan
Assessment Plan       random sample of UCOL students in spring           improvement      pending-- Web          results and
for the Advising      2005; focus groups will be conducted in the fall   and assessment   survey has been        recommendation from
Center has been       2005; pre-post survey will be administered in      of advising      administered but       external program
developed to          the first-year seminars during fall semester;      outcomes         results are            reviewers, action plans will
assess the            survey will also be developed and administered                      pending; focus         be developed and assessed
effectiveness of      to advisors                                                         groups conducted
student learning      Fall Semester                                                       in fall along with
outcomes                                                                                  pre-post surveys as
associated with                                                                           well as survey of
advising; part of a                                                                       advisors; based on
formal program                                                                            results and formal
review scheduled                                                                          external review
for spring 2006.                                                                          recommendations,
                                                                                          action plans will
                                                                                          be developed and
                                                                                          assessed


Professional          Activities of each advisor as reported through     Program          Portfolios were not    Continuous Program
Development Staff     professional portfolios; summary of major          Improvement      completed this         Improvement
Summary Report        accomplishments/activities compiled from                            year as we were
                      individual advisor portfolios                                       waiting for the
                      Annually                                                            University College
                                                                                          performance
                                                                                          appraisal system to
                                                                                          be completed;
                                                                                          portfolios will be
                                                                                          reinstituted for
                                                                                          2005-2006.

E-mail and Phone      Implementing the use of Falcon to input all e-     Needs            Falcon was             Continuous Program
Communication         mail to advisors as well as phone calls into       Assessment and   determined to not      Improvement
Report (Under         Advising Center; will report number and content    Program          fit the needs of the
Development)          of e-mails and phone calls regarding advising as   Improvement      Advising Center;
                      well as response time                                               this has not been a
                      Monthly                                                             priority (we have
                                                                                          been focusing on
                                                                                          document imaging
                                                                                          this year instead)
Advising            Review advising related publications for        Quality &          Advising Center        This year we have actively
Publications        accuracy, effectiveness of communication, and   effectiveness of   staff now sits on      participated in the efforts to
Review              consistency of message                          communication      the University         redesign the student
                    Annually                                                           College                manual/Navigator and the
                                                                                       Publications           UCOL website. We
                                                                                       Committee and the      created a new Course
                                                                                       Advising               Descriptions booklet so
                                                                                       Publications           students have easy access
                                                                                       subcommittee. We       to information on 100 and
                                                                                       regularly review       200-level courses.
                                                                                       all advising-related
                                                                                       materials.

Coordination with   Regular contact with academic schools to        Program            No data available      In 2004-2005, we added
Academic Schools    determine accuracy of advising-related          Improvement                               shared advising positions
                    information and conduct continuous advisor      and Quality                               with Nursing and
                    training                                        Assurance                                 Education.

                    As Needed                                                                                 Continue to work with
                                                                                                              schools on a regular basis
                                                                                                              to keep advisors informed
                                                                                                              of academic requirements
                                                                                                              and policies; have recently
                                                                                                              increased focus on
                                                                                                              providing advisors with
                                                                                                              information on
                                                                                                              major/career connections
Student Evaluation   Completed at the end of each reinstatement        Program       Fall 04 – 3           The Academic Success
of Reinstatement     workshop to determine student satisfaction with   Improvement   workshops offered,    Programs and Assessment
Workshops            workshop                                                        94 participants-42    Coordinator is creating
                     After each workshop (as needed)                                 (45%) rated them      PowerPoint templates for
                                                                                     as excellent; 48      each workshop as well as
                                                                                     (51%) as very         teaching resources for
                                                                                     good; 4 (4%) as       advisors who conduct
                                                                                     average               workshops. This will
                                                                                                           create more consistency in
                                                                                     Sp 05 – Data          workshops and align
                                                                                     collection pending    workshop content/teaching
                                                                                     (we are in process    with established learning
                                                                                     of offering           outcomes.
                                                                                     workshops
                                                                                     throughout the        Based on literature and
                                                                                     summer for fall       feedback from students, we
                                                                                     reinstatement)        are moving toward
                                                                                                           designing workshops that
                                                                                                           address self-awareness,
                                                                                                           time management, and
                                                                                                           decision-making rather
                                                                                                           than specific study skills.

Withdrawal           Summarizes number of students and reasons for     Tracking      Fall 2004 – 162       No action currently being
Survey Report        complete withdrawal from school                                 withdrawals           taken based on this data;
                     End of Semester                                                                       used for tracking and to
                                                                                     Spring 2005 – 137     identify changes/trends
                                                                                     withdrawals

                                                                                     Numbers are
                                                                                     consistent with
                                                                                     previous years;
                                                                                     between 72-75%
                                                                                     plan on returning
                                                                                     to IUPUI at some
                                                                                     point in time; most
                                                                                     common reasons
                                                                                     for withdrawal
                                                                                     continue to be
                                                                                     financial, work
                                                                                     conflict, and
                                                                                     personal issues.
Excessive           Indicates the number of students with eight or   Tracking   We do not have      We will reinstate previous
Withdrawal Report   more withdrawal on their transcript                         this data for the   tracking and putting alert
                    End of Semester                                             2004-2005 year.     notices in the file of each
                                                                                                    student who has eight or
                                                                                                    more withdrawals which
                                                                                                    draws the advisors’
                                                                                                    attention to the issue so it
                                                                                                    can be discussed with the
                                                                                                    student
Early Warning   Summarizes the number of early warning and         Student    Fall 2004 – 1,851      Will continue program as
Report          administrative withdrawal contacts with students   Academic   early warning          designed
                Fourth Week of Semester                            Success    letters sent which
                                                                              is an increase of      Will continue to watch
                                                                              700 letters from       numbers to see if impact is
                                                                              previous year; 589     truly due to not canceling
                                                                              administrative         enrollment for non-
                                                                              withdrawal letters     payment.
                                                                              sent which is 230
                                                                              more than year.
                                                                              Total number of
                                                                              students impacted
                                                                              by both programs
                                                                              was 8,162. Large
                                                                              increases are
                                                                              believed to be due
                                                                              to new practice of
                                                                              not canceling
                                                                              enrollment for
                                                                              non-payment.

                                                                              Spring 2005 –
                                                                              1,491 early
                                                                              warning letters
                                                                              sent (an increase of
                                                                              188 from previous
                                                                              spring); 382
                                                                              administrative
                                                                              withdrawal letters
                                                                              sent (an increase of
                                                                              139). Again,
                                                                              increase is thought
                                                                              to be due to not
                                                                              implementing
                                                                              wash-out.
Career Center                                                        Form that captures information on                 Tracking and    Shows us that the     Used for on going
                                                                     demographics, academic status and the purpose     Program         number of UC          assessment of our
                Career Center Goals: To         Career Counseling
                                                                     of the career exploration counseling              Improvements    student using our     student
                                                                     appointment.                                                      services is           demographic mix.
                assist students in the career
                                                                     Monthly                                                           increasing.
                planning process in order to    Student Profile
                                                Questionnaire        Reports how many self-assessment inventories      Tracking                              Used to determine
                                                                     were given to students and interpreted by                                               if resources should
                improve retention.
                                                                     counselors. Inventories include Strong Interest                                         be added to testing
                                                                     Inventory, Myers Brigg Type Indicator ,and Self                                         area of services
                                                Student              Directed Search are used to help students
                                                Inventories Report   determine career choice
                                                                     Monthly
                                                                                                                                                             Data is reported
                                                                     Reports the number of students by school          Tracking                              monthly. Used to
                                                                     affiliation and academic year who are involved                                          assess
                                                                     in Learning Community outreach, Minority                                                effectiveness of
                                                Workshop/            Achievers Program, STEP Ahead workshops,                                                these services.
                                                Programming          Career Exploration Day and other career
                                                Report               exploration programming
                                                                     Monthly

                                                                     Asks quantitative and qualitative questions to    Program         Students hear         Used to assess
                                                                     determine whether programming is meeting          Improvement     about our             effectiveness of
                                                Student              goals.                                            and             workshops in a        our workshops.
                                                Satisfaction         As Appropriate                                    Effectiveness   variety of ways.
                                                Survey -workshops                                                                      Majority of
                                                                                                                                       students who
                                                                                                                                       attend Agree or
                                                                                                                                       Strongly Agree
                                                                                                                                       that our workshops
                                                                                                                                       (more than 95%)
                                                                                                                                       are effective, that
                                                                                                                                       they would
                                                                                                                                       recommend
                                                                                                                                       attending the
                                                                                                                                       workshop to
                                                                                                                                       friends
                            Student               Will ask quantitative and qualitative questions to   Program                              Will be used to
                            Satisfaction          determine whether programming is meeting             Improvement                          assess
                            Survey- counseling    goals.                                               and                                  effectiveness of
                            (under                As Appropriate                                       Effectiveness                        counseling
                            development)

To help students find
work on and off campus in
order to finance their      Student               Reports the number of employer listing jobs by       Tracking                             Helps us monitor
education and so be         Employment            four student job types: student on-campus,                                                employer and
retained.                                         student off-campus, work-study on-campus, and                                             student traffic.
                            Jag Jobs Inventory
                                                  work-study off-campus.
                                                  Monthly

                                                  Reports the number of students placed in student     Tracking and    Most years we can    Used to keep our
                            Jag Jobs Placement
                                                  jobs by category: student jobs on-campus,            Grant           demonstrate over     grant.
                            Report
                                                  student jobs off-campus and work-study jobs.         Requirement     $2000000 earned
                                                  This number must be reported to the Federal JLD                      by students thanks
                                                  program for grant requirements. Monthly                              to this grant.
                            Student
                            Employment            Student evaluations are handed out at job fair;      Program         Students want        Continuous
                            Fair/Workshops        high numbers of evaluations are received back        Effectiveness   more on campus       improvement of
                            Student               because prize incentives are given for response.     and Program     employers.           program.
                            Satisfaction          Employer evaluations are also collected.             Improvement
                            Reports               Evaluations are also collected at National
                                                  Student Employment Appreciation Week
                                                  activities and other outreach events. (As
                                                  appropriate)

                            Student Traffic       Student employment is a high-traffic area; face-     Tracking                             Continuous
                            Report                to-face student interaction is monitored to                                               improvement of
                                                  measure program interest and peak times. This                                             program.
                                                  includes both student jobs and work study
                                                  activity
                                                  Monthly

                                                  Reports number of students participating in the      Tracking and                         Continuous
                            Work Study            federally funded work study program. These           Meet Federal                         improvement of
                            Participants Report   measurements are integral to JLD Grant               Requirements                         program.
                                                  requirements.
                                                   Monthly
                                                   Reports those students who are participating in    Tracking and                Continuous
                               Work Study          work study jobs that are defined by the federal    Grant                       improvement of
                               Community           government as community service                    Requirements                program.
                               Service             Monthly-With Center for Service and
                               Participants        Learning

                                                   Reports those students who are participating in    Tracking and                Continuous
                                                   work study jobs that are through the America       Grant                       improvement of
                               America Reads       Reads program.                                     Requirements                program.
                               Participants        Monthly

                                                   Reports information about students who come        Tracking                    Continuous
                                                   for career counseling related to student                                       improvement of
                               Student             employment. Report includes demographics and                                   program.
                               Employment          academic status (year, school)
                               Counseling Report   Monthly

                                                   Reports visits made to employers to develop        Tracking and                Continuous
                               Employer            student jobs.                                      Program                     improvement of
                               Outreach Report     Monthly                                            Improvement                 program.

                                                   Ties academic success closely with work-study      Academic       New Survey   Continuous
                                                   job. Requires site supervisor to monitor           Success and                 improvement of
                                                   academic progress of workers.                      Retention                   program. Results
                                                   Twice a Semester                                                               sent to Dean Plater
                                                                                                                                  each semester

                               Work Study          Under Development- Ties academic success           Under          New Survey   NA
To obtain professional         Student Academic    closely with work-study job. Requires site         Development
level experience for           Progress Report     supervisor to monitor academic progress of
students while in school, in                       workers.
order to encourage
retention.

                                                   Lists the number of internships available to       Tracking                    Continuous
                               Internships         students online in any given month, as well as                                 improvement of
                                                   the number of new internships created each                                     program.
                               Internship          month.
                               Inventory Report    Monthly

                                                   Records the numbers of students that participate   Tracking                    Continuous
                               Internship          by school affiliation and academic year.                                       improvement of
                                                   As Appropriate                                                                 program.
Programming/
Workshop/Job Fair     Student evaluations are handed out at job fair;      Program           Students want a      Continuous
Report                high numbers of evaluations are received back        Improvement       greater variety of   improvement of
                      because prize incentives are given for response.     and               internships          program.
                      Employer evaluations are also collected.             Effectiveness     available.
                      As Appropriate

Internship Job Fair   Reports information about students who come          Tracking                               Continuous
                      for career counseling related to internships.                                               improvement of
                      Report includes demographics and academic                                                   program.
                      status (year, school)
Student               Monthly
Satisfaction Report
                      Internship responsibilities are contracted           Evaluate          These are all part   Continuous
                      between student, faculty and site at the beginning   Student           of the student’s     improvement of
                      of the semester; mid-semester check-ups              Experience in     final grade.         program.
                      (including some site visits) are made; reporting,    Program
Internship            journaling and other work (as specified by
Counseling Report     faculty) are required throughout the internship;
                      materials handed in at the end of the semester
                      experience
                      Three Times a Semester

                      Requirements vary according to school and            Student Success   These are all part   Continuous
                      include journaling, writing papers and showing       in Internship     of the student’s     improvement of
                      examples of work.                                                      final grade.         program.
Student Internship    Three Times a Semester
Experience
Evaluation            Visits site to observe student work and meet with    Success of        Some worksites       Continuous
                      site supervisor to determine success of              Program and       are better than      improvement of
                      experience or resolve any issues that may be         Program           others.              program.
                      present.                                             Improvement
                      As Needed


Site Supervisor
Evaluation of
Student Internship
To help graduates secure                                                                                             Demonstrates the
the best possible                               Reports all job listings provided online through    Usage Tracking   benefit of having
employment in order to                          JagJobs to students; report is categorized by job                    JagJobs, its          Continuous
encourage retention.       Technology           type: student jobs on campus, student jobs off                       effectiveness, and    improvement of
                                                campus work study jobs on campus, work study                         future plans for      program.
                           Jag Jobs             jobs off campus, degreed full time, degreed part                     continuing
                           Technology Report    time, internships, and seasonal. Also reports                        JagJobs.
                                                number of employers listing jobs. Students using
                                                the system are reported by school affiliation,
                                                number of resumes posted by students for
                                                employer viewing and number of employers who
                                                have reviewed student resumes are also reported.
                                                Monthly
                                                                                                                     Demonstrates the
                                                Reports Career Center web site hits by page so      Usage Tracking   importance of         Continuous
                                                that staff can monitor what online services                          online resources to   improvement of
                                                students are utilizing. Also reports ICJF/IMJF                       student/alumni        program.
                                                job fairs web site hits, which takes registration                    population.
                                                via credit cards online and provides significant
                           Websites Report      online information and interactive usage.
                                                Monthly


                           Senior Placement

                           Jag Jobs and Other
                                                Reports the number of degreed jobs posted           Tracking                               Continuous
                           IUPUI Degreed
                                                online for student application.                                                            improvement of
                           Jobs Database
                                                Monthly                                                                                    program.
                           Inventory
                                                Reports the number of on-campus interview           Tracking                               Continuous
                                                schedules and information sessions.                                                        improvement of
                                                Monthly                                                                                    program.
                     Comprehensive reporting of College Talent            Tracking                              Continuous
Senior Placement     Recruitment Day and Teacher Candidate                                                      improvement of
Programming          Interview Day for student and employer                                                     program.
Reports              participation. Other programming evaluated by
                     students and employers who participate includes
                     the Art of Networking Workshop, Panel on
                     Diversity, Etiquette Luncheon, Government Jobs
                     Panel, Interviewing Techniques Workshop, Job
                     Hunting Workshop, Job Search for International
                     Students workshop, Mid-Career Change
                     workshop, Employer Mock Interviews, Resume
                     Roundtable Review, Resume Writing Workshop
                     and others.
                     Monthly

                     Comprehensive executive summary of each              Program          We run a very
Indiana Collegiate   Indiana Multicultural Job Fair and Indiana           Effectiveness    effective job fair   Continuous
and Multicultural    Collegiate Job Fair, detailing candidate and         and              program.             improvement of
Job Fair Program     employer information and evaluations. Provides       Improvement                           program.
Survey/Report        extensive candidate demographic and academic
                     information. Also details advertising and
                     promotion as well as financials.
                     Twice a Year
                     Reports information about students who come
Senior Placement     for career counseling related to senior placement.   Tracking
Counseling Report    Report includes demographics and academic                                                  Continuous
                     status (year, school)                                                                      improvement of
                     Monthly                                                                                    program.


Career Center        Summarizes all activities of the Career Center in    Reporting Out;                        Continuous
                     student employment, career counseling,               Program                               improvement of
                     internships, and technology and senior               Effectiveness                         program.
Annual Report
                     placement.                                           and
                     Yearly                                               Improvement
Assessing         University College   Learning Goals for      PULs are introduced in First    Multiple Assessment   Faculty and
General                                Majors that              Year Seminars and students in   Measures are in       administrators use
Education                              Encompass PULs are       Fall 2004 will enter            Place                 assessment
Outcomes in the                        Specified                information about their                               findings
Disciplines at                                                  proficiency on PULs in the                            continuously to
IUPUI                                                           ePort.                                                improve programs
                                                               National Survey of Student                            and services for
                                                                Engagement (NSSE) for first-                          students.
                                                                year students                                         Programs that
                                                                                                                      evaluation
                                                                                                                      methods
                                                                                                                      demonstrate are
                                                                                                                      most effective are
                                                                                                                      extended to
                                                                                                                      additional students.
College Prep   College Prep                     Student Grade Report   Records CPI student official grades.   Program             Students              Working with
 Initiatives   Initiatives Goals:                                      Recorded in IUPUI CPI database.        Effectiveness and   participating in      IUPUI faculty to
               Increase the number of                                  Trends noted in annual report.         Needs Assessment    CPI for more than     program effective
               students entering college                               End of Grading Period                                      one year show an      after-school
               and other institutions of                                                                                          increase in overall   activities to build
               higher education.                                                                                                  GPA by almost         on this trend
                                                                                                                                  one complete letter
               Decrease drug and alcohol                                                                                          grade (data from
               use by encouraging higher                                                                                          previous year)
               educational pursuits.

               Reduce the number of
               students who withdraw
               from high school before
               graduation.

               Increase the number of
               students who are prepared
               to enter the workforce upon
               graduation.

               Increase
               individual economic
               productivity.

               Improve the overall quality
               of life for Indiana residents.

               Intermediate goals:
               Enroll a total of 2500 8th
               grade students in Scholars
               Program.

               Enroll 1500 new 7th grade
               students in Scholars
               Program.

               Provide a minimum of 6
               college visits for a
               minimum of 300 different
               students.

               Engage 1996 parents in
               Scholar related activities
               (Annual Conference,
               Regional Parent
               Conference, college tours,
               meetings, etc.)

               50 freshman will
               participate in a summer
               session focused on SBC
               grant over a six-week
CTBS Test Score      Records CPI student yearly CTBS        Program               Data inconclusive
Report               score.                                 Effectiveness and
                                                            Comparison Data
                     Recorded in IUPUI CPI database.

                     Data recorded to benchmark for any
                     external comparisons
                     End of Year

Enrollment Report    Enrollment data collected through      Program               Enrollment data to    Expand the
                     Scholar’s Central Office.              Effectiveness and     date indicated        partnership with
                     Frequently                             Participation Rates   2,095 8th graders     the Office of
                                                                                  and 805 7th grade     Campus Visits and
                                                                                  students are          middle schools to
                                                                                  currently enrolled    encourage
                                                                                  in the Scholar’s
                                                                                  Program.

                     Affirmation of senior data collected   Program               Affirmation rate,     Increase the
Affirmation Report   through Scholars central office.       Effectiveness and     927 of 1559 for       number of
                     March                                  Improvement           60% of enrolled       community
                                                                                  seniors.              collaborations and
                                                                                                        partnerships to
                                                                                                        continue to
                                                                                                        increase awareness
                                                                                                        of Scholars
                                                                                                        Program and
                                                                                                        collaborative
                                                                                                        efforts among
                                                                                                        service providers.

GPA Report           GPA verification reports collected     Program               154 students did
                     from area high school guidance         Effectiveness,        not meet GPA          Continue to
                     counselors to determine Scholar        Problem Solving,      minimum at 7th        increase parental
                     eligibility. (April and June)          and Planning          semester, they will   involvement in
                     April and June                                               be re-evaluated       program.
                                                                                  after 8th semester
                                                                                  grades are
                                                                                  completed. 34
                                                                                  students have not
                                                                                  yet submitted
                                                                                  GPAs.
Annual Report   Quarterly reports of objectives met     Program            Work with Dept.
                for Scholars central office. (Dec.,     Effectiveness,     of Education to
                April, August)                          Problem Solving,   locate students
                                                        Planning and       who have moved
                Records self reported regarding         Comparison Data    or changed schools
                participation of students and parents                      and did not notify
                in Scholar related activities.                             Scholars Program.
                December, April, and August                                This will help
                                                                           ensure they
                                                                           continue to receive
                                                                           information and
                                                                           assistance when
                                                                           needed.

                                                                           Increase
                                                                           community
                                                                           awareness of
                                                                           program to help
                                                                           ensure all eligible
                                                                           students enroll
                                                                           before the
                                                                           deadline.
Honors   Honors Program Goals:          Scholarship Report     Scholarship students' progress         Tracking and Assess   4 year scholarship     Eliminated 2 year
                                        and Review             toward the Honors notation, e.g.,      Progress              students were          awards and went to
         Fill vacant staff positions                           Honors courses taken, GPA, credit                            retained at a higher   all 4 year awards
                                                               hours, will be monitored at the end                          level than were the
         Develop additional Honors                             of each semester.                                            2 year award
         courses                                               Twice a Year                                                 recipients

         Continue developing
         Honors academic
         programming

         Continue developing
         Honors House
         programming

         Complete internal self-study
         for external program review

         Continue recruiting for
         Honors, Bepko Fellows,
         Plater International, and
         Hoosier Presidential
         scholarships

         Increase student and faculty
         participation in Honors

                                        Student Satisfaction   Assessment devices are used to         Program               Used plan prepared     With Honors grant,
                                        Survey (Under          survey student satisfaction with the   Effectiveness and     for Honors             recruited faculty
                                        Development)           experiences offered by the Honors      Improvement           participation in       members who are
                                                               program at the end of each semester.                         Engineering and        preparing Honors
                                                               Each Semester                                                Technology to          sections for
                                                                                                                            initiate a $20,000     2005/06; Plan to
                                                                                                                            grant to Liberal       extend this format
                                                                                                                            Arts to support        to Liberal Arts to
                                                                                                                            Honors course          recruit more
                                                                                                                            development            faculty
                                                                                                                                                   participation for a
                                                                                                                                                   second year
                                                Honors Faculty    Assessment devices will be          Program              A general lack of      Discussions with
                                                Satisfaction      developed to survey faculty         Effectiveness and    faculty interest in    various chairs and
                                                                  satisfaction with the courses and   Improvement          participating in       administrators
                                                                  programs offered by Honors at the                        Honors activities      suggest that
                                                                  end of each semester.                                                           increasing the size
                                                                  Each Semester                                                                   of course
                                                                                                                                                  development
                                                                                                                                                  grants might be a
                                                                                                                                                  productive way of
                                                                                                                                                  increasing faculty
                                                                                                                                                  participation

                                                SPAN Report       A full report of SPAN and Running   Tracking and         Under                  NA
                                                                  Start student performance will be   Program              development
                                                                  developed at the end of each        Improvement
                                                                  semester.
                                                                  Each Semester
Bepko Learning   Learning Center Goals:         End of Semester   Gives feedback on mentors and       Effectiveness of     Students state they    We are looking at
    Center       a) To offer academic           Evaluations       program of the Learning Center      Mentor and Overall   are generally          the Gateway
                     support in a variety of                      from the student population.        Program              satisfied with the     academic support
                     subjects in order to                         End of Each Semester                                     services provided      report and
                     improve educational                                                                                   from the Learning      identifying course,
                     achievement.                                                                                          Center and the         which do not have
                                                                                                                           mentors. On a 5        any other academic
                                                                                                                           (strongly agree)       support programs
                 b)   To assist students in                                                                                point scale, student   attached to them as
                      maximizing his or her                                                                                rate helpfulness of    possible areas in
                      full academic potential                                                                              the session as 4.45.   which to expand
                      at each stage                                                                                        Some students          our service.
                      throughout the                                                                                       indicated they
                      undergraduate                                                                                        would like to have
                      experience.                                                                                          either an SI or
                                                                                                                           SLA component
                                                                                                                           for many of their
                                                                                                                           other courses.
Grade Report             Compares the effectiveness of          Effectiveness of     On average             Based on the
                         participants and non-participants of   Program and          participants in SI     report, all
                         Supplemental Instruction (SI) and      Comparison Data      program had a          mentoring sessions
                         Structured Learning Assistance                              DFW rate of            will follow a SLA
                         (SLA) programs.                                             18.99%, while          model for the Fall
                         End of Each Semester                                        non-participants       2006 semester.
                                                                                     had a DFW rate of      Due to the
                                                                                     45.07%.                significant
                                                                                     Additionally, SLA      participation,
                                                                                     participants had a     BIOL N212, BIOL
                                                                                     DFW rate of            N217, and BIOL
                                                                                     28.14%, while          N261 will continue
                                                                                     non-participants       in a SI format.
                                                                                     have a DFW rate
                                                                                     of 56.07%.
Program Participant      Tracks student attendance in           Monitor Student      The Learning           The results of the
Attendance               Supplemental Instruction (SI) and      Participation and    Center assisted        report have given
                         Structured Learning Assistance         Faculty Report for   2156 students          the Learning
                         (SLA).                                 Student Grades       (attended 3 or         Center a strong
                         Weekly                                                      more sessions) and     case to implement
                                                                                     received over          a SLA model to all
                                                                                     30,789 visits from     new course
                                                                                     students over the      additions.
                                                                                     course of the Fall
                                                                                     and Spring
                                                                                     semesters.
Instructor Evaluations   Evaluates instructor satisfaction      Mentor               Instructors            As a result of the
                         with mentors and their effectiveness   Effectiveness        indicated they         findings, student
                         in classroom recitation/lectures.                           were very happy        mentors will rotate
                         Mid Semester and End of Semester                            with the mentors’      on a bi-weekly
                                                                                     performance, but       basis in respect to
                                                                                     did not need two or    lecture/recitation
                                                                                     more mentors in        attendance.
                                                                                     lecture/recitations.
Resource Center Goals:          Mentor Evaluations   Evaluates mentors on their skills as   Mentor                 Mentors did very     The Learning
a) Facilitating appropriate                          an effective communicators.            Effectiveness and      well with their      Center will use the
    referrals to other                               Mid Semester and End of Semester       Program                performance as a     new Oncourse CL
    campus resources.                                                                       Improvement            whole. One area      to communicate
                                                                                                                   that needs           assignments and
b)   To provide support                                                                                            improvement is       deadlines to
     systems to enhance                                                                                            communication.       mentors so all of
     academic success                                                                                                                   their course
                                                                                                                                        material will be in
c)   To help resolve the                                                                                                                one place.
     problems that caused
     the student to seek help
     and to work towards
     making the student a
     more independent
     learner.
                                Contact Report       Documents all interactions with        Documentation and      Most of the          The findings of the
                                                     students who request follow up from    Follow up of           contacts taken by    contact report have
                                                     the Learning Center.                   Student Participants   the resource         given support for
                                                     End of Each Semester                                          mentors dealt        the Learning
                                                                                                                   specifically with    Center to work
                                                                                                                   our tutoring         with the UC
                                                                                                                   program. Another     Technology
                                                                                                                   area of importance   department to
                                                                                                                   included general     produce an online
                                                                                                                   information about    referral system to
                                                                                                                   university           student will have
                                                                                                                   programs.            24 hour access to
                                                                                                                                        tutor contact
                                                                                                                                        information, as
                                                                                                                                        well as, free
                                                                                                                                        departmental
                                                                                                                                        academic
                                                                                                                                        assistance.
                                                                                                                                        Additionally, we
                                                                                                                                        are in contact with
                                                                                                                                        many different
                                                                                                                                        departments to put
                                                                                                                                        general
                                                                                                                                        information in the
                                                                                                                                        new resource
                                                                                                                                        program manual.
Tutor Program Goals:           Program Evaluation    Evaluation piece sent to students     Program               Students want          Hopefully, the new
a) To provide students                               who have taken advantage of the       Effectiveness and     more tutors in a       online referral
    with a referral service                          Tutoring program services to gauge    Improvement           larger number of       system will assist
    for tutors to help                               program effectiveness.                                      courses.               the Learning
    supplement course                                End of Year                                                                        Center in the
    instruction.                                                                                                                        referrals of
                                                                                                                                        interested students
                                                                                                                                        to serve as tutors.


                               Tutor Evaluation      Evaluation piece sent to students     Tutor Effectiveness   Students had a         The new online
                                                     who have taken advantage of the                             very difficult time    referral system
                                                     Tutoring program service to gauge                           connecting with        should take care of
                                                     tutor performance.                                          the tutor referral.    this issue. Also,
                                                     End of Semester                                                                    we will be working
                                                                                                                                        with many
                                                                                                                                        departments to
                                                                                                                                        help streamline the
                                                                                                                                        tutor
                                                                                                                                        recommendations
                                                                                                                                        by the faculty.
Mentor Program Goals:          Mentor Observations   Performed by the Director and         Individual and        Mentors exhibited      More time in
                                                     Coordinators to inform mentors of     Program               most of the criteria   training will be
a)   To assist students in                           strengths and areas of further        Improvement           expected for a         devoted session
     maximizing his or her                           development.                                                successful session.    planning and to the
     full academic potential                         Mid Semester and End of Semester                            The only area of       preparation needed
     at each stage                                                                                               general                to conduct
     throughout the                                                                                              improvement is         successful
     undergraduate                                                                                               improved session       sessions.
     experience.                                                                                                 plans.



Enrollments Goals:             Enrollment Status     Informs advisors on seats available   Assist Advisors       Advisors requested     The report has
a) To provide University       Report                in Learning Communities, Critical                           more information       been transferred to
    College advisors, staff                          Inquiry, Structured Learning                                be included on the     a report on
    and deans with                                   Assistance and Mathematics                                  report and to make     Microsoft Outlook
    enrollment information                           courses. Also indicates sections                            the report easily      so advisors can
    for University College                           closed and cancelled.                                       accessible.            access the report
    courses.                                         Daily During Registration Period                                                   without have to
                                                                                                                                        print out a hard
                                                                                                                                        copy. Also more
                                                                                                                                        columns have been
                                                                                                                                        added to relay
                                                                                                                                        more information.
                                               Enrollment Status     Informs deans on final seats            Assist Deans           The deans              The report has
                                               Final Report          available in Learning Communities,                             requested more         been transferred to
                                                                     Critical Inquiry, Structured Learning                          information be         a report on
                                                                     Assistance and Mathematics                                     included on the        Microsoft Outlook
                                                                     courses. Also indicates sections                               report and to make     so the deans can
                                                                     closed and cancelled.                                          the report easily      access the report
                                                                     After Census Occurs in Semester                                accessible.            without have to
                                                                                                                                                           print out a hard
                                                                                                                                                           copy. Also more
                                                                                                                                                           columns have been
                                                                                                                                                           added to relay
                                                                                                                                                           more information.
Mathematics   General Goals:                   MAC Utilization       Computer based utilization tracking     Utilization Tracking   For some of our        We plan to switch
 Assistance   (a) Offer an easy and            Report                system                                                         courses, attendance    to the AccuTrack
  Center -    accurate sign in & out                                 (End of Each Semester)                                         is not accurately      attendance
              process.                                                                                                              reported               tracking system in
                                                                                                                                                           fall 2006
              (b) Improve candidate            Internal Evaluation   Staff feedback and observations by      Staff Satisfaction     Important              We have made
              processing, hiring and                                 the Director                            and Operational        information is         organizational
              scheduling of staff, and staff                         (End of Year)                           Efficiency             sometimes              changes (some
              communications within the                                                                                             misplaced and          student leader
              Center.                                                                                                               candidates and/or      positions have
                                                                                                                                    staff are sometimes    been created) to
                                                                                                                                    misinformed            ensure that all staff
                                                                                                                                                           members know the
                                                                                                                                                           chain of command
                                                                                                                                                           and can effectively
                                                                                                                                                           use it to receive
                                                                                                                                                           directions and get
                                                                                                                                                           answers to their
                                                                                                                                                           questions
              (c) Provide two distinct         Student Surveys       End of semester surveys given to all    Program                It is clear that       Mentoring and
              services (mentoring and          Summary Report        students in courses served at the       Comparison             students are not       tutoring sessions
              tutoring) to students, and                             MAC                                                            distinguishing         will be held in
              ensure that each offers                                (End of Each Semester)                                         between the            physically
              something unique to the                                                                                               mentoring and          separated areas.
              students                                                                                                              tutoring services of   Also see Mentor
                                                                                                                                    the MAC                Program Goals,
                                                                                                                                                           below.
   cont’d…        (d) Improve assessment of     Student Surveys                   End of semester surveys given to all     Student Satisfaction     Mixed results            We are now
  Mathematics     students’ needs and offer     Summary Report                    students in courses served at the        and Performance          suggesting that          investing in an
   Assistance     alternatives to traditional                                     MAC                                                               students cannot          effort to develop
    Center        tutoring                                                        (End of Each Semester)                                            always utilize the       software based
                                                                                                                                                    available services       modules that
                                                                                                                                                    or that they want        students may use
                                                                                                                                                    more specialized         (with guidance
                                                                                                                                                    help                     from tutors) to
                                                                                                                                                                             achieve needed
                                                                                                                                                                             improvements in
                                                                                                                                                                             specific topical
                                                                                                                                                                             areas
                  Mentor Program Goals:         Internal Evaluation               Comments made on the end of              Program Review           Many mentors act         An intensive
                  Provide a service that is     and Student Surveys               semester survey and observations by                               as tutors and fail to    mentor training
                  more in line with the         Summary Report                    MAC staff                                                         empower students         program is
                  Kansas City model of                                            (End of Year)                                                     either to work           currently being
                  Supplemental Instruction                                                                                                          alone or to              developed and it
                                                                                                                                                    collaborate with         will be
                                                                                                                                                    their peers              implemented in the
                                                                                                                                                                             fall of 2006
                  Tutor Program Goals:          Internal Evaluation               Comments made on the end of              Program Review           Tutors do not            Will implement
                  Reduce student complaints     and Student Surveys               semester survey and observations by                               adequately               training for tutors,
                  about the quality and         Summary Report                    MAC staff                                                         anticipate the           focusing on their
                  effectiveness of tutoring                                       (End of Year)                                                     content needs of         interaction with
                                                                                                                                                    the students they        students and
                                                                                                                                                    serve and                preparedness for
                                                                                                                                                    sometimes do not         upcoming topics
                                                                                                                                                    give students the
                                                                                                                                                    attention they
                                                                                                                                                    deserve

Office of                Northwest High School      The program is in its           Entrance and exit interviews         Effectiveness,           The internship is an          With the current
Development and          Internship Program         ninth year. Interns from        and evaluation of work               improvement,             incredible journey for        outstanding students, we
Operations                                          Northwest High School           completed; how experience            feedback, and            pre-college students and      hope to develop a
                                                    spend eight weeks on            relates to student’s academic        tracking                 for IUPUI. Expansion of       scholarship for pre-
Operations                                          campus. University              goals.                                                        this program throughout       college students coming
                                                    College has motivated a                                                                       the university should be      from this high school.
                                                    high number of students                                                                       acted upon.                   The scholarship would be
                                                    in this program to choose                                                                                                   another enticement for
                                                    IUPUI as their college of                                                                                                   student to consider
                                                    choice for their first-year                                                                                                 IUPUI. We would keep
                                                    experience as a result of                                                                                                   them employed through
                                                    this eight-week program.                                                                                                    their junior/senior years,
                                                    The current interns,                                                                                                        as well as their first year
                                                    Jamar Wingo and                                                                                                             in college.
                                             DeJuan Hamilton, are
                                             high achievers and rank
                                             in the top ten of the 317
                                             students in their class.
                                             The project
                                             “Transitions” is a Web
                                             site set up in Northwest
                                             High School as well as a
                                             supporting brochure
                                             developed by high
                                             school students to recruit
                                             students for IUPUI.
                        FamilyEd newspaper   The newspaper was            A Family Advisory Council         Effectiveness,                                   This newspaper has
                                             published and fully          manages the content and chat      improvement,          - FamilyEd won a Gold      become an incredible
                                             supported by United          room. Focus groups conducted      feedback and          Award for Excellence in    voice for families to
                                             Parcel Services (UPS).       2-3 weeks after each newspaper    tracking to ensure    Marketing and              communicate with other
                                             This is a newspaper for                                        the needs and         Publications from the      families. IUPUI is only
                                             families of pre-college                                        satisfaction of       University Continuing      the conduit.
                                             students and first-year                                        parents were met.     Education Association.     Improvements – Meijer
                                             college students. The                                                                                           will be pursued to
                                             newspaper supplies                                                                                              support the newspaper
                                             families with                                                                                                   and expand the piece to
                                             information regarding                                                                                           support health/healthy
                                             preparing their student                                                                                         meal planning for
                                             for college.                                                                                                    families
Office of Development   Insight magazine     The magazine has             Over 20,000 readers; letters to   Indiana Insight won   The magazine provides a    Involving schools with
and Operations                               received accolades from      the editor and dean; focus        a Bronze Award for    relationship builder for   stories allows an
                                             the academic                 groups.                           Excellence in         the campus and             incredible partnership
                                             community. It is the first    Focus groups conducted 2-3       Marketing and         businesses through the     that becomes a win-win
                                             magazine of its kind that    weeks after each magazine is      Publications from     state.                     business for the
                                             is mailed to University      published                         the University                                   community and the
                                             College undergraduates                                         Continuing                                       university. More
                                             as well as business                                            Education                                        partnerships of this kind
                                             leaders in the                                                 Association                                      will be pursued.
                                             community. Last spring,
                                             Indiana Insight featured
                                             authors who are alumni
                                             of the IU School of
                                             Library and Information
                                             Science – Indianapolis.
                                             The magazine featured
                                             the state’s strong
                                             leadership and outcomes
                                             from library facilities in
                                             businesses and public
                            arenas that serve far
                            beyond the traditional
                            level.




IUPUI Navigator student     The planner was not only    Focus groups involving     Effectiveness,          The Navigator won a         The piece is becoming an
planner.                    distributed to all new      students (pre and post)    improvement,            Bronze Award for            anchor marketing piece
                            students, but was sold in                              feedback, revenue,      Excellence in Marketing     for the campus. A longer
                            the campus bookstores to                               and tracking.           and Publications from the   campaign needs to
                            continuing students.                                                           University Continuing       develop in taking a
                            Distribution was over                                                          Education Association.      yearlong campaign for
                            10,000 copies.                                                                                             gaining more support and
                                                                                                                                       funding.


The Family Planner          The Family Planner was      Focus groups involving     Effectiveness,          We need to enhance the      The piece is becoming an
                            sponsored by National       families                   improvement,            contents so it becomes a    anchor marketing piece
                            City and was distributed                               feedback, revenue,      more useful tool to         for the campus. A longer
                            to all families attending                              and tracking.           families.                   campaign needs to
                            orientation.                                                                                               develop in taking a
                                                                                                                                       yearlong campaign for
                                                                                                                                       gaining more support and
                                                                                                                                       funding.


Metropolitan Universities   This office publishes the   focus groups and surveys   The journal has         The journal keeps the       Expand markets to
Journal and the MUJ         quarterly Metropolitan                                 seen an 11%             campus in high profile      pursue additional
News                        Universities Journal and                               increase in             for being the publisher.    subscription base.
                            the MUJ News. In the                                   subscribers so far
                            near future, the office                                for this calendar
                            will be piloting                                       year. The journal is
                            interactive marketing on                               part of the Coalition
                            its Web site.                                          of Urban and
                                                                                   Metropolitan
                                                                                   Universities. The
                                                                                   Coalition asked this
                                                                                   office to create
                                                                                   branding and
                                                                                   marketing identity
                                                                                   standards for its
                                                                                   membership. The
                                                                                    design and
                                                                                    standards created by
                                                                                    this office won a
                                                                                    Gold Award for
                                                                                    Excellence in
                                                                                    Marketing and
                                                                                    Publications from
                                                                                    the University
                                                                                    Continuing
                                                                                    Education
                                                                                    Association.
Support agent                The office was the         surveys and focus groups    Effectiveness and       Support agents are           Continued collaboration
                             support agent for the                                  feedback                critical in helping to       among schools and units
                             IUPUI Fall Convocation,                                                        blend functions and
                             the Honors Ceremony,                                                           programs.
                             SAAB, Honors Program,
                             Summer Academy
                             Bridge Program, IUPUI
                             Fall Convocation,
                             Advising Center, and the
                             Learning Communities
                             Colloquium. The office
                             won a Bronze Award for
                             Excellence in Marketing
                             and Publications from
                             the University
                             Continuing Education
                             Association for its work
                             with the Summer
                             Academy Bridge
                             Program.
A full-year of University    Quarterly and on-going     Response cards, and email   Effectiveness,          Staff enjoy connecting       More stories on faculty.
College E-Staff News was                                                            improvement,            with other staff members
written and distributed to                                                          feedback and            and creating connectivity.
staff.                                                                              tracking to ensure
                                                                                    the needs and
                                                                                    satisfaction of staff
                                                                                    were met.
A first University College   Yearly                       Response cards and email   Effectiveness,          Excellent resource          Information will be
Yearbook was designed                                                                improvement,            Improves communication      moved to website to use
to create unity among                                                                feedback and                                        as employee piece
staff.                                                                               tracking to ensure
                                                                                     the needs and
                                                                                     satisfaction of staff
                                                                                     were met.



Renovation and Unity         The office managed a         more space is needed for   feedback and                                        when possible a much
                             renovation for the           programming                effectiveness;                                      longer lead time is
                             University College                                      support of growth                                   needed to support all the
                             building. As a result, we                                                                                   aspects of moving
                             gained two new                                                                                              people; a better
                             classrooms, three faculty                                                                                   understanding of IU’s
                             offices, and a modified                                                                                     part in finalizing a lease
                             classroom. To gain more
                             strength in programming
                             and unified efforts, over
                             80 offices were moved
                             and integrated within the
                             University College
                             building. This office
                             managed the transition of
                             this move. New leased
                             property was negotiated
                             for the Pre-college
                             Programs from this
                             office. The past tenant
                             also agreed upon a
                             donation of furniture.

Sponsorship Campaign         The staff of ten part-time   contracts                  Effectiveness,          Students, making their      We have created a
                             IUPUI students raised                                   improvement,            own case, are much more     yearlong campaign
                             over $100,000 in                                        feedback, revenue,      prone to be successful in   instead of two cycles
                             sponsorships.                                           and tracking            collecting donations.       each year. We need this
                                                                                                                                         time to build stronger
                                                                                                                                         relationships,
                                                                                                                                         stewardships toward
                                                                                                                                         donations.
Orientation Services   Orientation Goals:           New Student Exit Survey   Students complete a           Program Effectiveness   1. Several areas of the     Revised JAG 101 video
                                                                              quantitative and              and Improvement         program have changed –      (in process)
                       a. Academic Integration                                qualitative scan-tron                                 therefore new exit survey
                       Students will receive                                  survey collected at the                               questions need to be        FLASH was incorporated
                       information regarding                                  end of each orientation                               created to reflect the      into the EXPLORE THE
                       their academic programs,                               by the orientation leaders.                           changes in the program.     ROAR (campus tour) to
                       services, and                                          Each week’s surveys are                                                           create an engaging and
                       opportunities available to                             complied and sent to                                  2. FLASH needed to be       interactive tour- while
                       minimize their anxiety                                 testing services for                                  addressed                   keeping in mind the
                       and build a support                                    compilation of                                                                    important learning
                       system for their learning.                             assessment.                                           3. Length of Advising       outcomes of the FLASH
                       Students will have the                                 End of Every                                          was still a large concern   program.
                       opportunity to build                                   Orientation                                           of the stakeholders.
                       relationships with                                                                                                                       Program size was
                       faculty, staff, and peers                                                                                    4. The mini-conference      decreased
                       on campus.                                                                                                   time for parents and
                                                                                                                                    students to was             Academic Advising in
                       b. Social Integration                                                                                        challenging and was not     UCOL was developed to
                       Assist student in making                                                                                     fully successful in         accommodate all students
                       connections with other                                                                                       meeting the goals of the    to attend advising at the
                       students, and gaining a                                                                                      stakeholders and it was     same time. Deleting the
                       sense of familiarity with                                                                                    very difficult to           need for tracks.
                       the surroundings. To                                                                                         encourage students and
                       assist students in                                                                                           family members to stay      The stakeholders of
                       understanding the                                                                                            after advising and          Career Center and
                       information about                                                                                            registration for these      Financial Aid were given
                       services, non-classroom-                                                                                     sessions. Timing and        presentation time to off-
                       related activities,                                                                                          location needs to be        set the lunch crowd. And
                       residence opportunities,                                                                                     looked at.                  other stakeholders were
                       safety, and technology.                                                                                                                  offered the opportunity to
                       Assist students in feeling                                                                                                               be part of the check-in
                       welcomed and connected                                                                                                                   time during the morning
                       to IUPUI.                                                                                                                                to create a mini-campus
                                                                                                                                                                fair for our guests to
                       c. Self-Efficacy                                                                                                                         mingle with during the
                       To assist students with                                                                                                                  early part of the day.
                       feeling comfortable in
                       performing a variety of
                       skills taught during the
                       orientation program. As
                       well as feeling prepared
                       to meet the demands and
                       expectations of college.
                       Strive to have students
                       report that they have the
                       ability to make a
                       successful transition to
                       IUPUI.
Parent Program               Parent Exit Survey   A quantitative and            Program Satisfaction and   The parents were very        Revamped parent
                                                  qualitative survey that       Improvement                satisfied with the           program
Parents are provided                              parents fill-out and return                              orientation program and
information related to the                        to an orientation leader at                              extra effort was made to
purpose and expectations                          the end of each program.                                 improve the services and
associated with higher                            Each week’s surveys are                                  information provided to
education as well as                              complied and sent to
information that can be                           testing services for
used and applied after                            compilation of
orientation.                                      assessment.
                                                  End of Every
                                                  Orientation
OTEAM                        OTEAM Written        At the beginning of           Training Effectiveness     Many OTEAM concerns          More engaged efforts in
                             Evaluations          August the orientation                                   are covered during the       the advising session,
                                                  leaders write an                                         debriefings, however,        continuous improvements
                                                  evaluation of training                                   they have time to be sure    in FLASH, and more
                                                  process from the summer.                                 that new and or              hands on materials in
                                                  It is a free form                                        components that were not     training.
                                                  evaluation process to                                    corrected are voiced and
                                                  elicit honest answers                                    noted for next season.
                                                  from the leaders.
                                                  August

                             OTEAM Debriefing     At the end of each            Continuous Improvement     OTEAM is very                There are changes
                                                  orientation program the                                  committed to the             everyday during the
                                                  chance is given for the                                  development and              program directly related
                                                  orientation leaders to                                   improvement of the           to the debriefings. We
                                                  share their experiences                                  program and they learn to    fix every detail to make
                                                  and improve the process                                  be very responsive to the    things run smoothly and
                                                  for the next orientation                                 changing needs of the        with polish.
                                                  program.                                                 program and the students.
                                                  After Every Orientation

                             OTEAM Final Exam     At the end of May             Team Assessment of         OTEAM is better about        Lengthened training
                                                  training an exam is given     Individual Skills          learning information         program created.
                                                  with questions taken                                     related to schools and       However, this has been
                                                  from the training                                        programs and need            difficult due to how the
                                                  materials. It is important                               additional assistance with   calendar falls with finals
                                                  to assess what the leaders                               Program flow and             and the first day of the
                                                  have learned and where                                   policies.                    orientation program.
                                                  they may need
                                                  supplemental training.
                                                  May
General Orientation   Individual             Bi-annual meetings with     Feedback; Program          The schools are overall     Increased
                      School/Services        schools and services to     Improvement; Future        very satisfied with the     communication.
                      Meetings               review the process of the   Planning                   orientation program.        Ongoing inclusion as a
                                             prior semester’s                                       They are always working     key stakeholder.
                                             orientations and talk                                  to catch up with the        Lengthen advising
                                             about the future                                       program as we have to       sessions. Interested in
                                             programs. It is the                                    begin planning so far in    including intercampus
                                             chance to share and                                    advance.                    transfers to the program.
                                             improve the orientation                                                            Science, ET and LIBA
                                             process.                                                                           are interested in piloting
                                             First of October and                                                               a two day orientation.
                                             First of January

                      Orientation Attended   Quantitative report of      Provide Information to     That we are staying         Starting earlier in
                      Numbers Report         orientation statistics      Schools, Admissions,       consistent in our numbers   tracking and reporting
                                             consisting of number of     Deans, Directors, and      served in the orientation   would be a necessary
                                             students who attended the   university stakeholders.   program                     change. Due to lack of
                                             program and a break                                                                reliable technology –
                                             down of each schools                                                               comparison data has been
                                             number.                                                                            difficult to provide. This
                                             Weekly and then in a                                                               is a needed development.
                                             final report during the
                                             summer and winter
                                             orientation seasons.
                      Family Connections     That family members are     Program Improvement        That we are staying         We did move the
                      Dinner                 extremely appreciative of                              consistent in our numbers   program to a Friday and
                                             the program and their                                  served in the orientation   the numbers did increase,
                                             experience at IUPUI                                    program.                    however, due to the
                                                                                                                                facility size we are
                                                                                                                                unable to grow the
                                                                                                                                program.
Orientation                  Learning Communities           Faculty Evaluation of        A Likert scale and            Continuous Improvement    Faculty reported that         Continually assist new
                                                            Mentors                      quantitative section in a     – training development    mentors are well trained      faculty in understanding
                                                                                         survey are provided to                                  for their work in the         the role of the mentor.
                                                                                         each faculty at mid-term                                classroom and                 The formative and
                                                                                         and at the end of the                                   interactions with the         summative evaluation has
                                                                                         semester to provide                                     students. Faculty have        provided intentional
                                                                                         formative and summative                                 indicated that they have      opportunities for the
                                                                                         evaluation feedback to                                  broadened the scope of        faculty and mentor to talk
                                                                                         the mentors in the                                      their mentor’s work now       and discuss the role of
                                                                                         learning communities.                                   that they aware of the        the mentor and areas for
                                                                                                                                                 increased role in which       growth and development.
                                                                                                                                                 they are able to play in      The summative
                                                                                                                                                 the classroom.                evaluation is calculated
                                                                                                                                                                               as 40% of the mentors’
                                                                                                                                                                               final grade in their
                                                                                                                                                                               mentoring course.
                                                            UCOL Mentoring Course        An electronic survey is       Continuous                Course 1: to create           New assignments to be
                                                            End of the semester          sent to the student           Improvement- course       different assignments to      made, revise learning
                                                            evaluation                   mentors enrolled in the       development               more appropriately            outcomes, work on
                                                                                         class.                                                  address learning              organization of the
                                                                                                                                                 outcomes.                     course content, and
                                                                                                                                                 Course 2: Review the          arrange for a mid-
                                                                                                                                                 course offerings as a         semester evaluation to
                                                                                                                                                 complete online version       occur by the Center for
                                                                                                                                                 is very difficult.            Teaching and Learning.

Student       Student Support                Student           A demographic report for program make-up
Support       Services Goals:                Profile           and statistical reference. Includes gender,         Meeting Objectives                                            Continuous Program
Services                                                       ethnicity eligibility, academic need etc.           (Grant Guidelines)                                            Improvement
              To increase the college                          Yearly
              retention and graduation       Student           A financial report on program student’s
              rates of first generation      Financial         financial need and types and amounts of aid         Ensure Needs are                                              Continuous Program
              and low income                 Needs and         offered. Beginning and End of Each                  Met and Grant                                                 Improvement
              participants and facilitate    Fulfillment       Semester                                            Requirement
              the process of transition to   Student           A report for program make-up and statistical
              higher education through:      Academic          reference. Includes GPA, hours earned, hrs.         Program               80% of our students are at a 2.0 or     Continuous Program
                                             Standing          attempted, probation etc.                           Effectiveness and     better                                  Improvement
                                                               End of Semester                                     Grant Requirements
                                             Student           Statistical report on students retained from one
                                             Retention         year to the next year.                              Program               2004-2005 79%                           Continuous Program
                                                               End of Year                                         Effectiveness         Retention rate                          Improvement
              Peer Mentoring                 Math DFW          Number and statistical report examining math
              Math Tutoring                  Rates for         courses attempted, passed and failed.               Program               Math DFW rate of 48%                    Meets goals but lower than
                                             Participants      End of Semester                                     Effectiveness                                                 previously. More students need
                                                                                                                                                                                 to participate in tutoring
                           Needs          A report on science and math pre and post
                           Assessment     needs in relation to tutoring.              Match Services to   Continuous Program
                           for Math and   Beginning of Semester                       Needs               Improvement
                           Science
                           Tutoring
Workshops and Seminars     Student        An evaluation of all program components.
Academic, Personal and     Satisfaction   Completed by students. Used for future      Program             Continuous Program
Financial Aid Counseling   Survey         changes and programming.                    Effectiveness and   Improvement
Supplemental Grant                        End of Year                                 Improvement
funding
Social and Cultural
Activities
             Technology Goals:   Network Traffic      All servers are monitored constantly by MRTG         Quality Control   Traffic is in line
                                                      for the network traffic that is coming and going     and Security      with bandwidth
Technology                                            from the server. As well, the processors are
                                                      monitored for their load.
                                                      As Needed

                                 Student Electronic   Students are polled each semester for their          Meeting Student   New software
                                 Interviews           hardware and software needs in our various labs.     Needs             needed
                                                      Beginning of Each Semester

                                 Virus Scanning       Every computer managed by UCTS is scanned            Quality of        Were largely         Updated patterns
                                                      nightly for viruses. Viruses are quarantined if      Service and       unaffected by        30 minutes after
                                                      they cannot be cleaned from the computer. Virus      Security          viruses over the     any updates 24
                                                      patterns are pushed to all of the clients whenever                     last year.           hours a day
                                                      they are released from the software vendor.
                                                      Nightly

                                 Monitor Event Log    All of the UCTS servers generate event logs that     Security          Being constantly     No changes
                                                      are monitored for any abnormal activities that                         queried for logins   available
                                                      might warrant additional investigation.                                from Bloomington
                                                      Monthly                                                                dorm computers

                                 Security Scanning    All UCTS servers are scanned for security holes      Security          Servers are secure   Add patches and
                                                      by ITSO. This scan is automated and sends                                                   updates as
                                                      Email with results of each scan.                                                            appropriate
                                                      Monthly

                                 Service Pack and     All UCTS managed desktops are scanned for            Quality of        Workstations are     None Needed
                                 Patch Scanning       service pack and patches that need applying.         Service and       secure and patched
                                                      This is an internal scan.                            Security
                                                      Monthly

                                 URL Scanning         The University College website is scanned for        Quality of        “Link Rot” was       None Needed
                                                      nonworking links daily.                              Service           kept to a bare
                                                      Daily                                                                  minimum

                                 Web Hits on          UCTS uses WebTrends Live to provide in depth         Service to        UCOL site            None Needed
                                 UCOL Site            reports regarding all aspects of the University      Employees         continues to be
                                                      College website including usage statistics as well                     used by a wide
                                                      as aggregate user profiles.                                            range audience
                                                      As Needed
Orientation        These meetings are used to “tweak” the              Program           Redesign check in    Continuous
Technology         Technology Orientation each semester.               Effectiveness;    process and          Improvement
Feedback Session   End of Orientation                                  Quality of        account creation
                                                                       Service;          process
                                                                       Problem Solving

Review UC Phone    University College phone bills are monitored for    Monitoring Use    Costs in line        Changing program
Bills              misuse of our long distance codes. Any              and Cost                               in response to
                   excessive use is reported to the user for           Recovery                               university policy
                   repayment and to their supervisor if the                                                   changes
                   excessive use continues.
                   Monthly

Service Queue      The Falcon service queue is used to track the       Provide Service   Problems resolved    None Needed
                   daily needs of users in University College. It is   as Needed;        quickly
                   the primary means of communication to UCTS.         Quality Control
                   Detailed statistics can be obtained from this
                   system.
                   Hourly

Desktop Hardware   Yearly University College’s desktop hardware        Staying Current   Several machines     New terminal
and Software       and software are reviewed to make sure that they    with Standards    need replaced with   servers purchased
Review             are meeting the needs of the users. Any needs                         newer equipment      to implement thin
                   are addressed at that time.                                                                client technology
                   Yearly

Monitor Future     This assessment takes the form of reading           Future Planning   Need to reduce       Implementing
Trends             journals, reading whitepapers, attending                              support costs        terminal servers
                   conferences, and researching via the Internet for                                          and thin clients to
                   any changes in technology that could benefit                                               reduce hardware
                   University College                                                                         and support costs
                   Regularly

Site Survey        The wireless network is surveyed in the             Quality of        Access Points are    Contacted UITS
(Wireless)         University College building if anyone reports       Service           not covering all     for additional
                   connectivity problems or if the building changes                      areas                Access Points
                   in some way (i.e. remodeling).
                   As Needed

Network Traffic    All servers are monitored constantly by MRTG        Quality Control   Traffic is in line
                   for the network traffic that is coming and going    and Security      with bandwidth
                   from the server. As well, the processors are
                   monitored for their load.
                   As Needed
Monitor Server   The Server room is monitored for airflow and         Quality Control   The Current         Contacted CFS for
Room HVAC        temperature both at the air duct and inside of the                     HVAC cannot         solution; waiting
                 racks continuously.                                                    support the         on findings.
                                                                                        equipment in the
                                                                                        room.
Monitor Server   The servers are continuously monitored for           Quality Control   Server uptime is    Discovered a
Uptime           uptime.                                                                not within specs.   combination of
                                                                                                            user error and
                                                                                                            network outages
                                                                                                            caused problems.
                                                                                                    Tracking   Continuous
                                                                                                               improvement of
                                                Student files set up; waiting list developed;                  program
                   Identify, recruit, select    applications on file; teacher/ counselor
Upward Bound       from the target area 70      recommendations; interview reports.
                   students who meet low-
*Grant funded      income, first-generation     A special note regarding Upward Bound:
program overseen   criteria and who
by the US          demonstrate academic         UB is required by the DOE to provide an
Department of      need. At least two-thirds    electronic Annual Performance Report that they
Education          of the recruited             use to perform data analysis, program outcomes
                   participants will meet the   assessment, goals assessment, and to determine
                   low-income and potential     our prior experience. We are in the process of
                   first-generation criteria.   developing effective in-house assessment
                   Special attention will be    methods.
                   given to selecting and
                   serving higher risk
                   students.

                   Assess students’             Test results on file; personal interview reports;   Tracking   Continuous
                   educational needs            inventories’ results on file; revisions on file;               improvement of
                   through the use of           individualized educational plans on file in                    program
                   national and Indiana         student folders
                   standardized tests, school
                   records, transcripts and
                   other indicators of
                   student performance so
                   that 95% of the
                   participants will have an
                   individualized
                   educational plan to assure
                   their appropriate
                   academic preparation for
                   high school graduation
                   and entry into
                   postsecondary education.
Provide academic skills                                                            Tracking   Continuous
instruction in math and                                                                       improvement of
science such that 90% of      Instructional plans on file;                                    program
the enrolled students
achieve promotion to the      Tutorial reports; results of teacher constructed
next grade level and that     tests; Grade reports
70% attain a grade point
average of at least 2.6 by
the end of their senior
year. Higher risk
students will attain at
least an average of 2.0 by
the end of the senior year.

Provide academic skills       Staff reports; pre-and post-test results. Tutorial   Tracking   Continuous
development in English,       reports and grade reports. Documentation of                     improvement of
reading literature, and       GPA of 3.0 in English.                                          program
composition, such that
80% of the participants
maintain a GPA of 2.6
(higher risk students, 2.0)
in English and indicate
annual improvement
based on teacher-
constructed tests.

Provide skills                Instructor reports and grades; results of pre-and    Tracking   Continuous
development in foreign        post-tests; junior year evaluation on file.                     improvement of
language such that at                                                                         program
least 80% of participants
exhibit intermediate
communicative
competency in the
language by the end of
the junior year as
evaluated by teacher
constructed pre- and post-
tests.
As a result of, survey        Grade reports; counseling reports for academic      Tracking   Continuous
information, personal,        year and summer component; IEPs and annual                     improvement of
career counseling and         updates. Mentor reports and career workshop                    program
career-related activities,    attendance.
including mentoring and
job shadowing, 70 % of
the participants will
identify at least three
possible career choices
by the end of their junior
year.


Provide supplemental          Staff logs of e-mail; log of checkout of laptop     Tracking   Continuous
computer training             computers; student evaluation of computer                      improvement of
workshops during the          technology workshops; student reports of                       program
academic year and             progress in achieving goals; evaluation in
classes during the 6          connection with NETS for students
weeks summer residential
program such that 90% of
program participants will
develop proficiencies in
technology basics in
compliance with the
National Education
Technology Standards for
Students (NETS)

Provide participants a        Staff/student reports on events; event listing on   Tracking   Continuous
program of educational,       file; college and community sponsored activities’              improvement of
cultural, recreational        brochures and descriptions.                                    program
activities such that 90%
are familiar with a
university campus and
75% participate in all
socio-cultural field trips.
Provide academic              Grade reports; GPAs; IEP records;                   Tracking   Continuous
advising on a semi-           documentation of UB services; documentation of                 improvement of
monthly basis during the      graduation.                                                    program
academic year and on a
weekly basis during the
summer component such
that at least 85% of the
students are retained in
high school in good
standing until high school
graduation.

Assist high school seniors    Applications on file; formal test scores, grades,   Tracking   Continuous
in preparing application      other academic reports on file; Director,                      improvement of
to postsecondary              instructors and Academic Coordinator/Counselor                 program
institution, including help   reports.
with test preparation, and
financial aid acquisition
such that 85% of the
graduating seniors will be
accepted into
postsecondary institutions
with adequate financial
aid

Academically track the        Annual follow-up letter; e-mails; telephone         Tracking   Continuous
progress of Upward                                                                           improvement of
Bound graduates through       contact recording sheet; director’s report;                    program
the postsecondary
experience such that 70%      documentation of alumni involvement with UB
will be monitored for
academic success and at       events
least 60% will obtain a
baccalaureate degree
within six years of
postsecondary
enrollment.
Student African     UC /SAAB Initiatives         End of Semester   Gives feedback on mentors and program, direct   Effectiveness of   Students solicit peer    Five year plan
American Brother-                                Evaluations       communication with participants in org. or      Mentor and         interaction; topics      that involves
hood                Provide all students from    Weekly report     campus referrals. Community mentoring with      Overall            were relative to         collections of
(SAAB)              the targeted groups with     focus groups      members                                         Programs and       sample groups and        Short SA
                    opportunity to be apart of                     Weekly assessments(diary) student surveys,      activity           surveys findings.        provide training
                    the mentoring and                              focus groups                                    observation        Non cognitive            for current
                    tutoring program                               End of Each Semester                            written response   variables are apparent   members and
                                                                                                                   qualitative        in there attitude        recruitment of
                    To assist students in                                                                          notation           toward campus            incoming
                    maximizing his or her                                                                                                                      Freshman, UC
                    full academic potential at                                                                                                                 learning
                    each stage throughout the                                                                                                                  community
                    undergraduate                                                                                                                              curriculum
                    experience.                                                                                                                                planning
                                                                                                                                                               orientation and
                                                                                                                                                               summer bridge
                    Develop a comprehensive                                                                                                                    component
                    program of support for                                                                                                                     added
                    both mentors and
                    students that will promote
                    the development of
                    supportive relationships
                    and leadership

                    Coordination and
                    Collaboration of student
                    life and diversity
                    activities and programs
                    with other offices and
                    departments on campus
                    as well as with the
                    external community
Semester             Effectiveness of students who are engaged in     Effectiveness of   Lack of attention        Implementation
reports/Evaluation   student services vs. those who are not engaged   Program and        given to the support     of tangible goals
Data from            with academic mentors and tutoring.              Comparison         systems on campus        and provide a
Registrar            Tracks student attendance in Supplemental        Data Surveys       and the various          model that
                     Instruction .UC learning community and Ivy                          complaints about         would give
                     Tech profiles ,profiles on                                          feeling connected to     desired
                     Af. Am students Collaboration with IMIR and                         the campus, Faculty      outcomes. Pre
                     registrar                                                           diversity issues were    assessment.
                      End of Each Semester                                               also noted               Hiring of
                                                                                                                  Mentors
                                                                                                                  collaborations
                                                                                                                  on the campus
                                                                                                                  between faculty
                                                                                                                  and co-
                                                                                                                  curricular
                                                                                                                  programming.

Program              Contingent efforts on network community          Monitor Student    Development of           Planning of
Participant          alumni and professional leaders to mentor        Participation      initiatives and          activities and the
Attendance           students who then mentor adopted programs        and Faculty        program. Baseline        dialogue of
                     Leadership training and workshop involvement     Report for         stage, Leadership        various key
                     and use of learning community will address       Student            Conference and           individuals on
                     larger pct of targeted group /Off campus         participation      workshops were           campus and the
                     programs                                         General            meaningful and           community are
                     Weekly/Semester                                  Surveys,           important in             critical to the
                                                                      programs that      development of under     meeting of goals
                                                                      foster the         represented students.    and objectives.
                                                                      communication      Students want variety
                                                                      from faculty to
                                                                      student

Instructor and       Encourage the participation of (SAAB)            Group and Panel    Students want to do      Collaboration
Advisors and Staff   member’s ad non members to get involved in       Discussion         more in areas of         among students
                     campus and community programs and activities.    observation        social and outreach      along with the
                     YGB and BSU participation as well                                   programming they         staff about areas
                     Mid Semester and End of Semester                                    want a venue that        of concern and
                                                                                         reflects their culture   communication
                                                                                         and beliefs              not only with
                                                                                                                  UC admits but
                                                                                                                  various students
                                                                                                                  from the entire
                                                                                                                  campus, data on
                                                                                                                  suggestions are
                                                                                                                  compiled.
Student Retention for        Student Profiles   Data not compiled                  Staff/Mentor     Implement Graduate      Referrals for
Targeted Population:         list serves        Mid Semester and End of Semester   Effectiveness    Desire Outcomes and     students in need
                                                                                   and Increase     Primary Traits and      of assistance
Establish and Facilitate                                                           awareness on     Matrix for desired      ,faculty and staff
appropriate referrals from                                                         overall campus   outcome of Students.    members peer
other campus resources.                                                                                                     mentoring

To help resolve the
problems that caused the
student to seek help and
to work towards making
the student a more
independent learner.

                             Contact Report     Bi-weekly                          Documentation    Most of the contacts    The findings of
                                                Early warning report               and Follow up    taken by the staff      the contact
                                                                                   of Students      members dealt           report have
                                                                                   Participants     specifically with       prompted us to
                                                                                   Communication    probationary students   give the
                                                                                   with faculty     and assisted            resource mentor
                                                                                                                            “real time”
                                                                                                                            access to tutor
                                                                                                                            information to
                                                                                                                            help decrease
                                                                                                                            the amount of
                                                                                                                            time needed to
                                                                                                                            get back with a
                                                                                                                            student
                                                                                                                            interested in
                                                                                                                            receiving peer
                                                                                                                            tutoring.
                                                                                                                            Additionally, we
                                                                                                                            are in contact
                                                                                                                            with many
                                                                                                                            different
                                                                                                                            departments to
                                                                                                                            put general
                                                                                                                            information in
                                                                                                                            the new resource
                                                                                                                            program
                                                                                                                            manual.
We need to identify        Program      Evaluation piece sent to students who have taken   Program         Students want more
barriers to graduation     Evaluation   advantage of the Tutoring program services to      Effectiveness   tutors in a larger
within each major and                   gauge program effectiveness.                       and             number of courses.
work with faculty from                  End of Year                                        Improvement
those departments to
construct strategies for
assisting students in
overcoming barriers
Nina Mason         Provide comprehensive      Two multi-           The first of two components found in each           Multi-program       IUPUI scholars            The program
Pulliam Legacy     resources and support to   program              evaluation is a comparison and analysis of Nina     effectiveness       generally outperform      successfully
Scholars Program   scholars from              longitudinal         Scholars data with matched samples (cohorts of      and impact;         comparison groups         secured lounge
                   disadvantaged              evaluations are      students who applied but were not selected for      identify program    and demonstrate a         and work space
                   backgrounds in order for   conducted each       the scholarship). The second component is a         specific            higher rate of            for Nina
                   them to complete their     year by              qualitative evaluation of selected aspects of the   strengths and       persistence.              Scholars in
                   degree                     investigators from   program such as scholar survey and the              opportunities for   Qualitative reviews       2005-2006. By
                                              IUPUI and            administration of the program. (November 2005       improvement         were done of the          July 2006 the
                                              Arizona State        and February 2006)                                  through scholar     administration of the     program will
                                              University                                                               interviews and      program and the           enjoy dedicated
                                                                                                                       investigator        scholars were             space consisting
                                                                                                                       observations.       interviewed about the     of a director’s
                                                                                                                                           program overall.          office, a
                                                                                                                                           These evaluations         reception area, a
                                                                                                                                           found significant         work and lounge
                                                                                                                                           improvement in            area. This space
                                                                                                                                           administrative            will be adjacent
                                                                                                                                           practices including       to other
                                                                                                                                           the recruitment and       intensive and
                                                                                                                                           selection process         targeted support
                                                                                                                                           which has resulted in     programs to
                                                                                                                                           a marked increase in      promote
                                                                                                                                           male representation       collaboration.
                                                                                                                                           (from 12% to 32%)
                                                                                                                                           and success in the        Through the
                                                                                                                                           area of minority          summer
                                                                                                                                           representation where      planning period
                                                                                                                                           IUPUI’s proportion        we have been
                                                                                                                                           of minority scholars      working on
                                                                                                                                           exceeded that of the      strengthening
                                                                                                                                           undergraduate             our
                                                                                                                                           population by 38%.        programming
                                                                                                                                           87% of Scholars           and have yet to
                                                                                                                                           interviewed rated         determine if we
                                                                                                                                           their experience in       will change
                                                                                                                                           the program as a 10       meeting
                                                                                                                                           or higher with 10         requirements.
                                                                                                                                           being the highest         Data point to the
                                                                                                                                           rating. Suggestions       efficacy of our
                                                                                                                                           for improvement           meetings and
                                                                                                                                           focused on not            activities with
                                                                                                                                           making scholar            regard to
                                                                                                                                           meetings mandatory        persistence.
                                                                                                                                           and improving space
                                                                                                                                           for scholars to utilize
                                                                                                                                           while on campus.
Scholar Progress   Reports average GPA’s, # of “W’s” and progress    Monitor scholar    The average Nina          The program
Reports            toward degree                                     academic           Scholar GPA is a          will be hiring a
                                                                     progress           3.03 and the average      clerical
                                                                     throughout each    GPA for the newest        assistant.
                                                                     semester at 4,9,   cohort of scholars        Delegate grade
                                                                     and 12 week        after the first year is   requests to a
                                                                     points and         3.48. In general,         clerical assistant
                                                                     achievement        faculty respond to        who will be able
                                                                     levels compared    grade requests in a       to follow-up
                                                                     to IUPUI           timely fashion.           with faculty who
                                                                     averages           However, a                have not
                                                                                        significant               submitted a
                                                                                        percentage do not,        response to a
                                                                                        making this tracking      progress report
                                                                                        mechanism less            request.
                                                                                        effective.
Mentor             Requests feedback from scholars on their mentor   Survey that asks   Nearly all                We will be
Evaluations        and the mentoring program. Administered twice     scholars to        respondents rated the     expanding this
                   a year.                                           evaluate           mentoring program         successful
                                                                     mentoring on a     as a 4.68 on a 5 point    mentoring
                                                                     5 point scale.     scale. No                 program by
                                                                                        respondents rated         adding mentors
                                                                                        mentoring below a         and
                                                                                        4.5.                      strengthening
                                                                                                                  mentor
                                                                                                                  development
                                                                                                                  through the
                                                                                                                  UCOL
                                                                                                                  mentoring
                                                                                                                  courses.
                                           Scholar Surveys   Post-programming and end of year overall   Effectiveness of   Scholars value the       Weekly cohort
                                                             evaluation.                                programming        engagement with the      meetings for
                                                                                                        and overall        program and              new scholars
                                                                                                        assessment of      especially each other.   will continue in
                                                                                                        the Nina           New scholars             2006-2007. We
                                                                                                        Scholars           attributed there         will be adding a
                                                                                                        Program by         strong academic          career
                                                                                                        scholars.          outcomes to the          exploration
                                                                                                                           weekly meetings          component to
                                                                                                                           which focused on         support the
                                                                                                                           developing academic      scholars in their
                                                                                                                           skills and personal      attempts to “find
                                                                                                                           growth. Most             their passion.”
                                                                                                                           respondents did not      We will also be
                                                                                                                           rate any activities as   partnering with
                                                                                                                           “least useful” and       the other Nina
                                                                                                                           offered very little      Scholar sites and
                                                                                                                           suggestions for          other intensive,
                                                                                                                           improvement. One         targeted support
                                                                                                                           respondent did not       programs to
                                                                                                                           the difficulty of        share
                                                                                                                           attending mandatory      programming/w
                                                                                                                           meetings.                orkshop plans to
                                                                                                                                                    meet the needs
                                                                                                                                                    of the scholars.
* Please note that more comprehensive reports are available upon request. Please contact Michele J. Hansen, Director of UC Assessment, at mjhansen@iupui.edu.

				
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Description: Seminar Satisfaction Survey Template document sample