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COLUMN OTHER VIEWS
Bolton likely will
get his bully pulpit
en. George Voinovich, R-
S Ohio, had it dead on when
he said that John Bolton,
President Bush’s pick as U.S. am-
bassador to the United Nations, is
“the poster child for what some-
one in the diplomatic corps should
not be.” Even so, there’s a better
than even chance that a largely par-
ty-line vote will install Bolton at
the United Nations.
The few remaining GOP mod- ternational Security, led the ad-
erates in the Senate are dithering ministration’s scrapping of the
over the prospect but chances are Anti-Ballistic Missile Treaty. He
that not enough will bolt to queer has seen to the removal of the one
the nomination. If so, hope that the barrier to putting weapons into
Senate hearings, which exposed space, blocked a treaty to control
Bolton’s debilities vividly, will have small-arms sales and helped to
served at least to check some of his withdraw the United States from
most damaging impulses. the 40-nation effort to improve
Bolton has built his career in verification for the Biological
foreign affairs as the clamoring Weapons Convention — to name
vandal at the village gates, a noisy just some of the back-sliding.
menace and a bully in person as The always touch-and-go effort
he would have this nation be in its to contain the spread of nuclear
dealings with others. weapons now seems to be on the
There is a begrudged but nec- verge of utter collapse with both
essary place for contrarians like North Korea and Iran barreling
Bolton in the sometimes too po- toward active nuclear status.
lite, too conventional decorums It is impossible to know just
of foreign policy debate. what the president had in mind in
It is healthy to keep someone nominating Bolton in this classic
around who is willing to shout example of casting against type.
that the emperor — or the secre- There have been mummerings to
tary general or prime minister — the effect the idea is to reform the
has come to the ball starkers. United Nations, in some unspeci-
But the place for such a soul is
not at the very apex of U.S. contact
But Bolton has never been a COLUMN
with the rest of the world, where is- would-be U.N. reformer. He has
sues of war and peace sometimes
tetter on the fine point of a phrase
or turn on whether adversaries can
find a workable out from their dis-
agreement instead of just perfect-
never been disappointed by the
U.N.’s manifest lapses and short-
falls. He has simply been con-
temptuous of the institution, a
weak premise from which to pitch
Pack rat mentality bites back
ing its terms. change to the delegations. By KATHERINE REYNOLDS LEWIS administrator — that a weak link that’s within their custody.” them opt in when they know
It takes a remarkable record to You can make a fair argument NEWHOUSE NEWS SERVICE in the chain could lead to credit A new California law what it’s all about.”
inspire, as Bolton’s has, 102 for- that if the Bolton nomination is a card fraud or even identity theft. requires companies to inform For years, marketing experts
mer diplomats, state department mistake, it is nonetheless the sort series of embarrassing Moreover, a frightening num-
customers of the loss or theft of have pushed for businesses to
officials and officials of the Arms of mistake a president should be data-security breaches is ber of companies don’t track their Social Security or driver’s collect heaps of information to
Control and Disarmament permitted to risk as a prerogative prompting businesses to what information they’re collect- license number, or their account build a “360-degree view” of the
Agency — 70 of whom served un- of his office. That’s the salve with rethink the wisdom of collecting ing or where it’s kept, said Chris number plus a PIN. customer, to understand every-
der Republican presidents — to which a number of senators will all the information they can Noell, vice president of Solution- As a result, some companies thing about his or her life and
combine in opposition to a nomi- ease their “aye.” from their customers. ary, an Omaha, Neb.-based secu- are simply declining to gather better sell products to meet a
nation this prominent. Just hope that the china shop’s “The old way of thinking rity services provider. those identifiers, assigning ran- range of needs.
As the appalled diplomats insurance is paid up. about things was a pack rat Marketing executives may dom numbers instead, said The problem is, “if you’re col-
note, Bolton, as Undersecretary (Tom Teepen is a columnist mentality. People believed that not think to inform security Chris Hoofnagle, director of the lecting information from cus-
of State for Arms Control and In- for Cox Newspapers) you’ve got to keep it because you departments when they start Electronic Privacy Information tomers and you don’t know
just never know when it’s going gathering new types of records. Center’s West Coast office in what you’re going to do with
to be useful,” said Peter Wayner, The recent incidents revealed San Francisco. that information, you’re putting
Baltimore-based author of that some retailers weren’t Other organizations are put- the customer relationship at
COLUMN “Translucent Databases.”
Now, leaders in commerce
aware of some sensitive data
they were collecting at the cash
ting different information in
“silos” so that your name and
risk,” said Lane Michel, a senior
partner with Peppers & Rogers
are realizing that there are seri- register: the secret code embed- account number are stored in Group, a marketing firm based
There’s an awful lot ous potential costs associated
with any potential gains.
Companies from DSW Shoe
ded in the magnetic stripe on the
back of each credit card.
Because that record can be
separate databases. When the
authorized employee needs to
pull up your file, the system
in Norwalk, Conn.
Many organizations end up
throwing out the records they
of hating going on Warehouse and Polo Ralph
Lauren to Bank of America and
BJ’s Wholesale Club have
reported the loss or theft of
used to make high-quality coun-
terfeit credit cards, card associa-
tions have long banned its stor-
age, said John Shaughnessy,
assembles it on the spot,
Bell Canada no longer seeks
family information from cus-
fought to collect, said Wayner,
the Baltimore database expert.
The truth is, companies are
just drowning in data, much of it
By ELIZABETH SCHUETT fines Jews as biologically de- credit card numbers in recent Visa USA’s senior vice president tomers, which it previously did duplicative, and many don’t
COX NEWS SERVICE scended from Satan and non- months. for fraud management, based in on occasion, said Charles have clear processes for dispos-
whites as “mud people” created More troubling, crooks have Foster City, Calif. Giordano, privacy marketing ing of unneeded files, said
ccording to statistics pub- without souls and fit only to serve stolen names and Social Security Now, Visa is campaigning to
strategist in Toronto. Michael Reyes, security analyst
lished by the Southern as beasts of the field. numbers from companies that ensure that merchants under- Pressure to collect less data at SunBlock Systems, a McLean,
Poverty Law Center, there “Black Separatists” are anti- aggregate data, including Choi- stand the bare minimum of isn’t coming just from security Va.-based information security
were 762 active “hate” groups in white, anti-Semitic, and insist they, cePoint Inc. information they need, and don’t advocates. firm.
the United States in 2004. The list- not whites or Jews, are God’s cho- Publicity over the incidents inadvertently break the rules. A small cadre of marketing The breach at Bank of
toppers were South Carolina with sen people. Georgia leads the list has challenged the decadelong The company encourages experts maintains that by ask- America, which lost backup
47, California at 42, and Texas with 14 of these groups. trend in marketing to seek more vendors of software for credit ing for less information in the computer tapes holding credit
with a hefty 40. The “Neo-Confederates” are and more information from cus- card payments to hire independ- first transaction with a cus- data on 1.2 million people, high-
That’s an awful lot of hating looking forward to the South “ris- tomers in order to sell them ent security firms to validate tomer, companies can actually lights the importance of track-
going on in a country that adver- ing again” while the “National As- additional products. their practices, Shaughnessy build a better long-term rela- ing old records and noting when
tises: “Give me your tired, your sociation for the Advancement of “Understanding as much in- said. tionship. they’re destroyed.
poor, your huddled masses yearn- White People” would like to see a formation about the customer as “If you don’t have good data Consumer products giant In fact, the growing aware-
ing to breathe free. . . “ return to segregation. possible helps to customize their security, the downside of what Procter & Gamble, based in ness of all these problems will
Emma Lazarus, the daughter “Immutable characteristics” are shopping experience and drives could happen to your stock, Cincinnati, has found that tak- probably contribute to more data
of a Jewish family in New York just that — characteristics that are commerce,” said Michael Petitti, your brand, in litigation is just ing it slow and developing trust losses being announced, Reyes
City, wrote these words in 1883 in not changeable. Nowadays, more senior vice president of market- tremendous,” he said. “There’s with buyers of one product predicted, as companies conduct
her poem “The New Colossus” as than anyone thought possible just ing for Ambiron TrustWave in beginning to be a culture of makes them more likely to try audits on backup records and
part of a fund-raising effort to pro- a generation or two ago, humans Chicago, a data security and com- security that is growing that the company’s other brands, find them missing.
vide a pedestal for a gigantic stat- are capable of changing a great pliance firm. we’re very happy to see.” said Sandra Hughes, global pri- Another reason for the
ue the French were sending to many things about themselves. “The dark underside of that While only a few companies vacy executive. apparent explosion of incidents
America as a 100th anniversary But there are “immutable” is for all that information to be are cutting back on data they Procter & Gamble, which is the California law requiring
symbol of the alliance between characteristics than defy alter- accessible creates a vulnerabili- collect so far, it’s an important makes Bounty towels, Cover public notification.
our countries during the Ameri- ation. If we are born white or ty and risk that ultimately can first step that the question is Girl makeup and Pampers dia- In many cases, there’s no evi-
can Revolution. black or brown or taupe, that’s be detrimental to the business,” even being asked, security pers, solicits only people who dence that people suffered any
In 1903, sixteen years after the the way it is and no amount of he added. experts said. have specifically asked for infor- harm from the loss, said Larry
death of Emma Lazarus, her son- fiddling with the facts will make it It’s not enough to install bet- “There’s much more exami- mation through its Web site or Ponemon, chairman of the
net was engraved on a plaque and go away. Ask Michael Jackson. ter security technology — the nation of what is absolutely nec- other channel, Hughes said. Ponemon Institute, a think tank
affixed to the base of that gift that Being born a white American greatest threat is the employee essary,” said Stan Quintana, vice “Some of our peers think specializing in privacy and data
still stands in New York Harbor — female involved no clever manipu- or vendor who is either incom- president for managed security we’re nuts, that we’re going to protection, based in Tucson,
our Statue of Liberty. lation on my part. So why is it that petent or malicious, experts services for AT&T Corp., based in lose all this business,” she said. Ariz.
Emma’s father’s name was some group or nation feels I owe said. Bedminster, N.J. “Organizations But the company’s research Congress is studying the prob-
Moses; her mother was Esther them an apology for my genetic Personal details from every- are now starting to realize that found that “consumers like lem, and 32 states have legislative
Nathan Lazarus. They were fourth- and geographic inheritance? day transactions pass through instead of getting all information, being asked for permission to be efforts under way, according to
generation American Jews. Having been born a southern- so many hands — from the retail they have to be very selective, so marketed to, and to keep their the National Conference of State
Many hate groups believe it is er entitles me to subscribe to the clerk to the bank’s system they can protect the information profiles. ... Seventy percent of Legislatures.
right to hate Jews, but that’s only folks who enjoy chanting “The
scratching the surface. You name South will rise again.” My ques-
it, and there’s a group that hates it. tions are: From where? To what?
The “Ku Klux Klan” hates The southern U.S. is doing just DOONESBURY | GARRY TRUDEAU
blacks, Jews, immigrants, and fine and managing to do it without
Catholics. They refer to them- reverting to separate drinking
selves as a Christian group. fountains and buses with signs ad-
“Neo-Nazis” hate Jews, blacks, vising: Colored Seat from Rear.
and homosexuals. They worship I still remember those.
Adolf Hitler. Apparently, they don’t And what are the Christians
much care for the way the U.S.is be- so worried about? If heaven and
ing run so they are intent on a rev- hell are as predicted, they’ve got it
olution that will result in the es- made. Why worry about the guy
tablishment of a fascist political next door who worships bubble
state. California, Michigan, and gum wrappers?
Pennsylvania each have nine of Every time I question myself
these groups. Ohio trails with eight. on the origins of hatred, the an-
“Christian Identity” members swer comes back the same. Fear.
believe whites, not Jews, are God’s The bigger the hate — the
chosen people. Their theology de- greater the fear.