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WELCOME TO THE Portland Business HandBook . . . a comprehensive collection of helpful information targeted to business owners looking to start or expand a business in Portland. Whether you are a first-time entrepreneur or a seasoned business veteran, this guide can assist you in navigating the regulatory and financial challenges of setting up or growing your business. The City of Portland’s economic development agency, the Portland Develop- ment Commission (PDC), worked with local public and private organizations to compile this information, which is presented in two parts: 1) A Checklist for New and Expanding Businesses, and 2) A Directory of Business Resources. The Checklist offers both basic advice (e.g., tips on writing a business plan) and guidance on specific regulatory or legal requirements (permits, taxes, etc.) that may affect your busi- ness. The Directory lists organizations and programs that can provide you with assistance ranging from market data, management or employee training, financial help (loans or tax exemption programs) – even recycling opportunities. You are also welcome to visit or contact us: • PDC online at www.pdc.us or by e-mailing firstname.lastname@example.org. • at PDC’s offices at 222 NW 5th Avenue, 503-823-3200. • City of Portland online at www.portlandonline.com. • Portland Business Hotline, 503.865.4biz (4249) • Business Portland, www.portland4biz.com For questions about Portland permits or regulations, you can contact the city’s Small Business Liaison (Bureau of Development Services), 503-823-7542. Ultimately, we hope this information helps you find answers or connect with resources that Investing in will help your business grow and prosper. Portland’s Future Note: PDC does its best to keep this Handbook up to date. Please help us to update information by contacting email@example.com. 2010 www.pdc.us PORTLAND, OREGON Table of ConTen Ts C heCklisT for new and expanding businesses Checklist Overview A-4 Before You Begin A Business A-5 Tips on researching your business, developing a business plan, seeking professional advice and identifying financing. Creating Your Business A-8 Selecting your business name and structure, protecting your idea (patents/copyrights), and state and local licensing requirements. Locating and Setting Up Your Business A-11 Identifying your zoning and building requirements, and utility and insurance needs. Tax Requirements for Businesses with Employees A-15 Understanding and filing federal, state and local taxes that may apply to your business. Other Regulatory Requirements A-17 Other rules and regulations that may apply to your business, such as safety and health standards, disability accommodation requirements, affirmative action rules, etc. direCTory of business resourCes General Information 3 City, state and federal agencies and other organizations providing general business information and assistance. Employment Services 11 Programs for employers and employees related to job placement, employee training, child care and compliance with employment regulations. Environmental Services 19 Contacts for street and sewer maintenance, pollution control, fire and crime prevention, and other services affecting the physical and social environment. Facilities for Events 27 Public facilities available for meetings, conventions and promotional events. Financial Assistance 31 Programs offering direct loans, loan guarantees, tax credits and other forms of financial assistance. International Trade (Import/Export) 39 Agencies, services and resources available to help businesses involved in trading overseas, or seeking to expand into international markets. Management Assistance 45 Services and training available to improve skills of business owners, managers and employees. Planning Assistance 51 Public agencies providing information and help with permits and code regulations for business, industrial and housing construction or expansion. Public Contracting Opportunities 57 Information on selling goods and services to governmental agencies. Transportation Assistance 61 Public agencies providing information and help with parking and traffic control, employee transportation alternatives and shipment of goods. 2010 New Business Checklist A-3 C h E C k L I S T F O R n E w A n d E x P A n d I n G B U S I n E S S CheCklisT overview The following pages cover many of the issues you will need to address if you are starting, relocating or expanding your business in Portland. Included is both general and Portland-specific information – from defining your business structure and writing a basic business plan, to obtaining necessary licenses and permits and complying with federal, state and local tax obligations. Also included are references to appropri- ate agencies and organizations for additional information. Please note that this checklist is not a substitute for legal counsel and information is subject to change due to revisions in law and administrative policies. BEfORE YOu BEGiN A BusiNEss TAxEs REquiREmENTs n Determine what business is right for you. fOR ALL BusiNEss T YPEs n Do your homework n Obtain a federal tax ID number. (recommended research). n Prepare income tax and personal n Develop a business plan. property tax information. n Seek professional advice. n Check other potential tax requirements. n Identify financing. fOR BusiNEssEs wiTh EmPLOYEEs CREATiNG YOuR BusiNEss n File required federal forms. n Select your business structure. n File required state forms. n Create and register a business name. n Check other employer requirements n Protect your idea (patents/copyrights). under federal and state law. n Check state and local license requirements. n Other considerations. OThER REGuL ATORY REquiREmENTs LOCATiNG AND sETTiNG uP n Check other regulations that YOuR BusiNEss may apply. n Check zoning, building and safety n Other employer requirements. requirements. n Make necessary utility and other service arrangements. A-4 Portland Business Handbook 2010 C h E C k L I S T F O R n E w A n d E x P A n d I n G B U S I n E S S before you begin a business n DETERmiNE whAT BusiNEss is RiGhT fOR YOu. ful cess g reat suc es a Ask yourself these questions: in g a uir . • What do I like to do with my time? S t a r t e s s re q ra t i o n i d e r in pa ns • What technical skills have I learned or developed? bus of pre m, co ons l u i • What do others say I am good at? dea minim ive act n. f o • How much time do I have to run a successful business? At a g the s secti i n i • Do I have any hobbies or interests that are marketable? tak d in th e list n DO YOuR hOmEwORk. Research your business idea to answer the following questions: • What services or products will I sell? Is there or can I create a demand for my business? • What or who is my competition? What is my business advantage over them? Can I deliver a better quality of service? • What will be the name and legal structure (i.e., assumed business name, corporation, etc.) of my business? • What skills and experience do I bring to the business? Note: If you don’t have experience, consider working in the industry or with a successful owner/operator for at least one year. • Do I have experience with managing people, bookkeeping or accounting? If not, what resources can I tap into? • Am I eligible for certification under the state Disadvantaged, Minority, Women and Emerging Small Business Enterprise Program? • Where will I be located? • What equipment or supplies will I need? • What financing will I need? • What are my resources (financial, collateral, human, etc.)? • Do I need a specially trained work force? If so, what local programs can help me? • What insurance coverage will be needed? • How will I compensate myself? What will I live on while my business grows so that I am adequately compensated? • What are my legal requirements in terms of zoning, permits, licenses and taxes? Some resources to help with this research include: • The City of Portland’s web site: www.portlandonline.com (click on the “business” tab). • City of Portland agencies, such as the Revenue Bureau (for information about the city business license fee and Multnomah County busi- ness income tax), 503-823-5157, www.portlandonline.com/licenses; Bureau of Development Services (for permits and zoning informa- tion, etc.), 503-823-7300, www.portlandonline.com/bds; and Portland Development Commission (PDC – for financial assistance and other resources, including an online data center offering demographic, community and other information), 503-823-3200, www.pdc.us. • State of Oregon agencies, including the Secretary of State’s Office (Corporation Division) and the Business Wizard on its web site, www.filinginoregon.com/, and the Department of Consumer and Business Services, www.oregon.gov/DCBS. (The Office of Minority, Women and Emerging Small Business web site is at www.oregon.gov/DCBS/OMWESB.) The Oregon Business Guide, accessible online at www.filinginoregon.com/business/starting_a_business.htm, is also very helpful. • MercyCorps Northwest’s online Entrepreneur’s Center, accessible on its Portland Small Business Community web site, www.pdxbizhelp.org. 2010 New Business Checklist A-5 • The U.S. Small Business Administration and its programs (SCORE, Small Business Development Centers, etc.), which provide assistance with general start-up and financing issues to specific legal and regulatory challenges. • www.PortlandMaps.com, which offers comprehensive information about properties within the city, including current zoning and improvements, taxes, urban renewal district (if applicable), business district, proximity of public transportation and more. • Business related groups and trade associations. (See the Directory of Business Resources.) • Your banker, who knows a great deal about the area including average income, level of competition, real estate and rental values. Developing a sound relationship with your banker is important in establishing a credit line. • Insurance brokers, who can provide information about the coverage needed for your proposed business activity and approximate premiums. Be sure to obtain multiple quotes. • Your local library, via online access or a call or visit to the librarian. Your thorough research is a critical first step in starting a business. You’re now ready to put ideas on paper, which will serve as a blueprint for your business plan, detailing how the business will be operated, managed and capitalized. n DEvELOP A BusiNEss PLAN. Why go to the trouble of creating a business plan? There are several reasons: • The process of putting together a business plan, including the thought involved before writing it, forces you to take an objective, critical, unemotional look at the business project in its entirety. A major reason for new business failures is lack of planning. • A business plan is a road map and operating tool that can help you manage the business and work effectively toward its success. • Lenders and other financing resources require one. A completed business plan communicates ideas to others and provides the basis for a financial proposal. A properly prepared business plan includes an analysis of the business or industry marketplace, detailed resumes of your management team, even if it is just you, and a financial plan with profit and loss and cash flow forecasts. Below is a suggested plan outline covering key elements: 1. Executive Summary. Provide an overview of the business plan. Because many people will not read past the summary, this section needs to be clear and convey excitement. 2. General Description. Explain the type of company. If this is an existing business, give its history. If it is a new start-up business, note some of the qualifications to start this business. Why is this business needed and what is its chance for success? 3. Products and Services. Describe the product and/or service. What are its unique features? Why will customers come to your business? 4. Marketing. Identify your target market – consumers who will need your products or services and be willing to pay for them. Outline your marketing strategy and your competitive edge – what will draw customers to you rather than your competition? List your primary competitors and provide an honest appraisal of their strengths and weaknesses and how you will compete successfully against them. 5. Competition. Identify and list businesses/products that your customers might patronize/purchase instead of yours and why your prod- uct is different or better. 6. Management. Identify the people who will be active in this business. Describe their skills and experiences. 7. Legal. Describe the legal organization of your business – sole proprietorship, partnership, “S” corporation, limited liability company, corporation. Are patents or trademarks involved? 8. Finances. State your financial requirements and where you will get these funds. Project revenues, costs and profits. Your efforts in developing the financial statements will help you understand the cash flow of your business: your break-even point (when your revenues equal your expenses); the sensitivity of your business to fluctuations in business levels; and what happens if your revenues are below what you think they should be and how that affects your profits and need for working capital (money to pay for periods where expenses are greater than revenues). 9. Operations. Explain any systems or processes that will be used. What facilities will be used? What equipment and supplies will be needed and where can they be obtained? Who will provide the labor and how will it be accessed? What will be the hours of operation? The length of the plan will vary depending on the complexity of your business, but the more comprehensive, the better. However, an executive sum- mary should not exceed four pages. A-6 Portland Business Handbook 2010 Several brochures and books are available at libraries and bookstores for assistance in writing business plans, and most large accounting firms have manuals available. Another resource is the U.S. Small Business Association web site, which covers business plan writing in detail at www.sba.gov/starting_business/planning/basic.html. Classes on and/or assistance with writing business plans are regularly offered through local Small Business Development Centers (SBDCs) and SCORE. Additionally the Oregon Entrepreneur Network provides a service to review your business plan for a modest fee. These and other local resources are listed in the Directory of Business Resources Management Assistance chapter. n sEEk PROfEssiONAL ADviCE. At a minimum, consult with two professional people: • An attorney. Consider having an attorney examine the papers you sign. Get advice on any legal questions pertinent to your business such as labor laws if you plan to hire employees or landlord-tenant laws if you plan to lease your place of business. If you do not have an attorney, you may call the Oregon State Bar toll-free at 800-452-7636 for referrals or visit their web site at www.osbar.org. Also, the Lewis & Clark Law School offers legal services to low-income and emerging businesses from its Small Business Legal Clinic in northwest Portland, 503-768-6940, www.law.lclark.edu/dept/blaw/sblc.html. • An accountant. A licensed tax consultant can review your business plan, help you with tax forms and provide other specific advice if you are buying or starting a business. If you do not have an accountant, ask around to get a referral from a business owner you know or call the Oregon Association of Independent Accountants at 503-282-7247, the Oregon Society of Certified Public Accountants at 503-641-7200, or the Oregon Association of Tax Consultants at 503-771-9313. n iDENTifY fiNANCiNG. Key to successful business start-up or expansion is your ability to secure appropriate financing. New business owners often underestimate the amount of money it takes to get a business started. An entrepreneur needs to identify both the start-up capital costs and the cash-flow requirements for a business. The total of the two, plus an additional cash reserve, is the capital recommended for starting a business. There are several resources to consider when looking for financing. It is important to explore all of your options before making a decision. • Personal savings. The primary source of capital for most new businesses comes from savings and other forms of personal resources. While credit cards are often used to finance business needs, there may be better options available, even for very small loans (such as micro enterprise lenders). • Friends and relatives. Many ChECk “BLuE skY” L Aws GOvERNiNG sECuRiT Y sALEs entrepreneurs look to private If you plan to finance your business with funds other than your own, you may be sources such as friends and family when starting out in a business involved in the offer and sale of securities. The most common types of securities venture. Often, money is loaned are stocks, bonds and limited partnership interests; however, any type of agree- interest free or at a low interest ment that obligates you or your business to pay another person part of your rate, which can be beneficial when profits or to make interest payments probably involves a security. You should getting started. contact the Corporate Securities Section of the Oregon Department of Consumer • Banks and credit unions. and Business Services, 503-378-4100, before you talk to anyone about helping Banks and credit unions will to finance your business. The staff can explain Oregon Securities Law, potential provide a loan if you can show that exemptions, and forms required for registration. You can also find this informa- your business proposal is sound. To tion at the Corporate Securities web site at www.oregondfcs.org. be successful in obtaining a loan, you must be prepared, organized and know exactly how much money you need, why you need it and how you will pay it back. You must be able to convince your lender that you are a good credit risk. While many banks require that a business be in operation for years before they will consider extending a loan, some banks, governmen- tal agencies, trade associations and non-profit institutions have financial assistance programs for new businesses, such as those offered through the U.S. Small Business Administration (SBA). Keep in mind that each bank participating in the SBA program may have differ- ent requirements. • Venture capital firm and angel investors. These firms generally help fast-growth businesses in exchange for equity or partial ownership. See the Business Resource Directory Financing Assistance chapter for a list of funding resources, including tax credit programs, available in the City of Portland and Oregon. 2010 New Business Checklist A-7 C h E C k L I S T F O R n E w A n d E x P A n d I n G B U S I n E S S CreaTing your business n sELECT YOuR BusiNEss sTRuCTuRE. A business may be conducted under one of several organizational structures. You may choose to operate the business yourself (sole proprietorship), with another person (general partnership) or as a separate legal entity (corporation, limited liability company, limited liability partnership, or limited partnership). Each business structure has advantages and disadvantages and is generally chosen for liability and/or tax reasons. The most common business structures are briefly described below. For more complete descriptions, access the Oregon Business Guide online at www.filinginoregon.com/business/starting_a_business.htm or the U.S. Small Business Administration (SBA) web page on business structures, www.sba.gov/starting_business/legal/forms.html. • Sole Proprietor. One person operating a business as an individual, with complete control but also unlimited liability for its debts. All income is included on the individual’s personal tax return. • General Partnership. An association of two or more persons doing business. Each partner is liable for all debts of the business. All profits are taxed as income to the partners based on their percentage of ownership. • Limited Partnership. Consisting of at least one general partner and one limited partner. General partners control the business and are liable for all debts; limited partners are liable only for the amount they’ve invested in the business. • Corporation. A legal entity created under Oregon laws by fil- ing articles of incorporation with the state’s Business Registry. It is owned by its shareholders, sometimes referred to as equity ChECk LiABiLiTiEs whEN BuYiNG owners, whose personal assets are shielded from business AN ExisTiNG BusiNEss debts and liabilities. Corporation exists separately from its If you are purchasing an existing corporation, you owners and must file its own tax returns. Managed by a board of directors. need to be aware of hidden liabilities. You may be held responsible for a previous owner’s liabili- • Limited Liability Company (LLC). An unincorporated as- sociation having one or more members. An LLC can be man- ties, regardless of any contractual language to the aged by managers or members. Managers can be compared contrary. Make sure the seller of the business pro- to the board of directors, and members to shareholders of a vides proof that there are no hidden liabilities. It corporation. The internal affairs of the LLC are governed by is wise to obtain a copy of a Tax Clearance letter, operating agreements. which must be requested by the seller, prior to the A qualified tax consultant or attorney can best advise you about the closing date or signing any purchase agreements. appropriate business entity to form. An SBA-sponsored Small Business The seller may request a Tax Clearance Letter by Development Center (SBDC) or local SCORE chapter may also offer sending a written request to the Oregon Depart- literature, classes or other assistance to help you compare different orga- ment of Revenue, P.O. Box 14999, Salem, OR nizational options. If you are a construction or landscape contractor, the state Construction and Landscape Contractors Boards can provide some 97309-0990. information on the advantages and disadvantages of different business structures for those business activities. n CREATE AND REGisTER A BusiNEss NAmE. Every business must have a legal name. Depending on the type of business and name chosen, the name may need to be registered with the state Corporation Division. As a general rule: • A business name that lists all owners’ full legal names may be registered, but registration is optional. For example, a sole proprietor choosing to conduct business under his/her own name (“John Smith, CPA”) does not need to register with the state. • Operating under an assumed business name requires registration. When you are ready to select a business name or assumed business name, you can check the Business Registry Database for name availability on- line at www.filinginoregon.com or by calling the Oregon Secretary of State’s Business Registry office at 503-986-2200. To register, you must submit an application and a nonrefundable $50 processing fee to the Business Registry. Application forms are available at www.filinginoregon.com/forms. A-8 Portland Business Handbook 2010 n PROTECT YOuR iDEA. If your business depends on a new service or product, you may want to protect it by applying for a patent or copyright. Similarly, if you use a trade or service mark to identify your goods or services, you may want to register the trade or service mark. Below are brief descriptions of patent, copy- right and trademark options. • U.S. Patents. A patent is an exclusive property right to an invention and is issued by the Commissioner of Patents and Trademarks, U.S. Department of Commerce. If you decide to apply for a patent, you should seek professional assistance from a patent attorney or patent agent because patent procedures are detailed and technical. You might also consider performing a preliminary patent search to determine if your invention qualifies for a patent. The Boley Law Library of the Northwestern School of Law at Lewis and Clark College in Portland, a designated Oregon Patent & Trademark Depository Library, can help you with this search. Call ahead for library hours whAT is AN “AssumED” at 503-768-6786 or visit its web site at http://lawlib.lclark.edu/re- search/patents_tms.php. BusiNEss NAmE? A business name must be registered with the state Busi- U.S. Patent information is also available online at www.uspto.gov; by calling the U.S. Commissioner of Patents and ness Registry as an assumed business name if the legal Trademarks in Washington, DC, at 800-786-9199. name of each person involved with the business is not • U.S. Copyrights. A copyright protects literary, dramatic, musical, “conspicuously disclosed” to the public in the business artistic, or other intellectual creations from unauthorized copying or name. A person’s legal name includes both the first and exploitation. Items such as written materials, works of art, musical last names. Nicknames are not legal names and must compositions, and computer programs are protected by copyright. be registered as assumed business names. If there are No registration or other action in the copyright office is required words that suggest additional owners, such as “compa- to secure a copyright; the copyright is secured automatically when ny” or “associates,” the name must also be registered. the work is created. However, there are advantages to registering a It is important to note that if you fail to register your as- copyright with the U.S. Library of Congress. For more information and copyright application forms, visit the web site sumed name, you may be prevented from carrying on www.loc.gov/copyright/ or call 202-707-3000 or 202-707-5959. a lawsuit for the benefit of your business. • Trademarks and Service Marks. A trade or service mark iden- tifies a source of goods or services. It can consist of letters, words, pictures, designs or any combination of these. The mark must be in use before it can be registered, but registration is optional. Registra- tion prevents the registration or use of an identical or similar mark, and helps prove the date of first use. It’s a good idea to check for conflicts with federally registered trade and service marks before registering your own. The booklet Basic Facts about Trademarks is available from the U.S. Commissioner of Patents and Trademarks by calling 800-786- 9199; accessing the U.S. Patent and Trademark Office’s web site at www.uspto.gov/web/offices/tac/doc/basic. Forms to register a federal trade or service mark can be downloaded from www.uspto.gov or by calling the patent commissioner’s number above. You can obtain the Oregon Trade and Service Marks registration form by calling the Corporate Division at 503-986-2200 or downloading it from www.filinginoregon.com/forms/business.htm. There is a nonrefundable processing fee of $50 in Oregon. n ChECk sTATE AND LOCAL LiCENsE REquiREmENTs • State License Requirements. The state of Oregon does not have a general business license. However, many occupations and business activities require special licenses, permits, or certifications from state agencies or boards. These licenses, permits or certifications may regulate an industry’s rates or determine how individuals and businesses in those industries operate. In addition, certain industries require continuing education or training. For more information visit http://licenseinfo.oregon.gov. You can also refer to Oregon Licensed Occupations, a publication of the Oregon Employment Department, which provides descriptions of occupations requiring a license in Oregon including requirements, fees, examinations and licensing agencies. A free copy can be downloaded at www.qualityinfo.org/olmisj/ (click on “Publications”). • City of Portland License Requirements.* Anyone doing business in the City of Portland and grossing more than $25,000 annually is required to have a City of Portland business license. Insurance agents and individuals and associate brokers whose only activity is real estate sales are exempt. The license cost is a percentage of net income from business activity performed within the city, or a minimum annual fee of $100. Applications are available by calling the Revenue Bureau at 503-823-5157 or can be downloaded at www.portlandonline.com/licenses. 2010 New Business Checklist A-9 * At the time of printing, adjustments to the Portland License fees were under consideration by the Portland City Council. Please contact the City of Portland Business Licenses, 503-823-5157, for current information. Note: The City of Portland also administers the Multnomah County Business Income Tax (BIT) program, collecting both city license fees and BIT payments using a combined form. BIT is discussed more fully in the Tax Requirements section of this Checklist. • City of Portland Temporary (seasonal/limited) Licenses. Temporary business licenses are issued by the Revenue Bureau for vendors and promoters operating within the City of Portland for a limited duration or on a seasonal basis. Vendors conducting limited, seasonal sales (including but not limited to Christmas trees or fireworks) in temporary locations are required to obtain a temporary license. Cer- tain exceptions apply. For additional information or to get a temporary licenses, contact the bureau or visit its web site, www.portlandon- line.com/licenses. Note: If you are locating in another municipality, be sure to check local licensing requirements. n OThER CONsiDERATiONs • Insurance. Contact an insurance agent to determine the types of insurance the business should purchase or may be required to purchase. Consider not only property loss coverage but general liability insurance, as appropriate. Shop around because insurance rates and type of coverage vary greatly among insurance carriers. • Employee Health Coverage. Businesses are not required to provide health insurance to employees. However, several resources exist to encourage businesses to do so. For example, the state Office of Private Health Partnerships (OPHP) helps self-employed and small em- ployers (with up to 50 workers) sort out available private, small-group insurance programs. A trained health insurance agent can review your options. Additionally, OPHP administers the state Family Health Insurance Assistance Program (FHIAP), which helps uninsured, lower-income employees pay their share of the monthly premium of employer-sponsored insurance. For more information on small employer health insurance plans and the FHIAP, visit the web site www.oregon.gov/OPHP/ or call 800-542-3104 (toll-free). • Restaurant Licenses. Multnomah County’s Health Department requires all food service facilities to obtain a license and be inspected. For more information, call 503-988-3400 or visit the department’s web site at www.mchealthinspect.org/. More detailed information about starting up a restaurant can be found on the Oregon Restaurant Association’s web site, www.ORA.org (click on “Running Your Business”). • Street Vendors. Businesses operating from vending carts in city rights-of-way must obtain a permit from the City of Portland Office of Transportation and meet certain requirements. For more information, visit the office’s web site at www.portlandonline.com/transporta- tion/ (click on “permits”) or call 503-823-7002. In addition, street vendors selling food must be approved, licensed and inspected by the Multnomah County Health Department. Contact the health department at 503-988-3400. A-10 Portland Business Handbook 2010 C h E C k L I S T F O R n E w A n d E x P A n d I n G B U S I n E S S loCaTing and seTTing up your business n ChECk ZONiNG, BuiLDiNG AND sAfET Y/hEALTh REquiREmENTs Be sure the location you choose for your business is properly zoned for your business activity. If you are considering acquiring a building or piece of property for your business, relocating your existing business, making an addition on your existing business, or opening an additional outlet, there are several factors you should take into consideration. If you are thinking about operating your business out of your home you should refer to the City of Portland’s Bureau of Development Services (BDS) Small Business Guide to Development Services (referenced below) or contact the BDS directly for information on home occupations (see box on this page for contact information and box on next page about home occupations). n ZONiNG issuEs When determining your business site, be sure to research the following: • How is the property zoned? • How is the building use classified? • What uses are legally allowed within the guidelines of the city’s zoning code? • Will I be required to make code improvements? • Is the site within a special district or part of an approved neighborhood plan? • What are parking and landscaping requirements? The BDS Planning and Zoning staff can help you determine the existing zoning of any piece of property or building in the city. (You can also find zoning information at www.portlandmaps.com.) They can also tell you the permitted uses within that zone, or help determine where your particu- lar business may locate. BDS also publishes the Small Business Guide to Development Services to help you understand some of these issues. The guide is available online at www.portlandonline.com/bds/ or by calling 503-823-7300. n BuiLDiNG issuEs Besides zoning issues, you need to consider the following building issues when choosing a business PORTL AND’s DEvELOPmENT sERviCEs CENTER: location: YOuR ONE-sTOP iNfORmATiON REsOuRCE • Will a change of occupancy be necessary? The City of Portland Development Services Center, located on • Will I need a permit to make improvements? the ground floor at 1900 SW 4th Avenue, houses the Bureau To remodel? of Development Services (BDS). BDS is responsible for ensuring • Will I need to bring the building up to code? all buildings are used properly and for reviewing and issuing • Will I need to make changes to comply building, mechanical, electrical, plumbing and sign permits. This with the Americans with Disabilities includes making sure all buildings are brought up to code prior Act (ADA)? (See Other Regulatory to occupancy. You can contact BDS staff by visiting the center Requirements on page A-17) between 7:30 a.m. and 3:30 p.m., Monday-Friday, and 5:00 p.m • Will I need to make seismic improve- to 7:30 p.m. on Thursdays; calling 503-823-7300 or the BDS Small ments? Business Liaison at 503-823-7542; or accessing the center’s web site • Can I put up a new sign or awning? (A at www.portlandonline.com/bds/. permit is required for all signs in the city. In addition, any business locating a sign visible from a state highway must get a permit from the Oregon State Highway Division.) • Will I need to pay a System Development Charge (SDC)? Contact the Development Services Center for assistance with these issues as well. 2010 New Business Checklist A-11 n sAfET Y AND hEALTh REGuL ATiONs • Fire Safety. Fire inspectors from Portland Fire & Rescue (PF&R) can help you assess a building’s fire safety prior to purchase or lease. In addition, PF&R inspectors can provide information about purchasing and maintaining fire extinguishers and sprinkler systems. Contact PF&R at 503-823-3700 or visit its web site at www.portlandonline.com/fire/. • Hazardous Materials. Any business that stores or DOiNG BusiNEss iN YOuR hOmE uses substances classified as If you plan to operate a business from your home, you first need to determine hazardous materials must if there are restrictions on home-based businesses in your area. Portland has meet specific requirements regarding their storage. Stor- defined two categories of home-based businesses: Type A, in which a resident age of hazardous materials is uses his/her home as a place of work but has no employees or customers that subject to review by the Bureau come to the site; and Type B, in which an employee or a few customers come to of Planning and Sustainability the home. Type A does not require a permit. Type B requires obtaining a Home and PF&R. In addition, compa- Occupation Permit and completing a Neighborhood Notice of Home Occupa- nies must notify the State Fire tion, which is distributed to adjacent property owners. Contact the city’s Devel- Marshal’s office by calling the Hazardous Substance Informa- opment Services Center for more information (see box on previous page). tion Hotline at 503-378-6835 and file a Hazardous Substanc- es Survey Form downloadable from www.oregon.gov/OOHS/SFM/CR2K_Reporting_requirements.shtml. If you are not sure if the materials you are using are considered hazardous, contact PF&R at 503-823-3712. • Public Safety Inspections for Food Handlers. As noted earlier, Multnomah County’s Health Department requires all food service facilities – restaurants, bed and breakfast establishments, street vendors, etc. – to obtain a license and be inspected. Contact the depart- ment at 503-988-5257 or visit its web site at www.co.multnomah.or.us/health/foodhand/. n mAkE NECEssARY uTiLiT Y AND OThER sERviCE ARRANGEmENTs. • Utility Service. Check with the utility companies to ensure prompt delivery of service, including gas, electricity, garbage, recycling, telephone and internet, and to obtain the cost of service, the amounts of any required deposits, and written price and supply agreements. n TAx REquiREmENTs: fOR ALL BusiNEssEs It’s a fact of life: Operating a business and earning income means paying taxes. When you start a business, it is important to determine your tax obligations and keep on top of them. This section offers brief discussions of basic business tax obligations, but should not be considered compre- hensive. Unless you are a tax whiz, you are advised to use the services of a tax advisor or accountant to help you understand your obligations and/ or prepare your returns. BusiNEss iNCuBATORs OffER “NuRTuRiNG” OPTiON Depending on the type of business you are establishing, you may want to consider locating in an incubator. Business incubators are facilities designed to help start- up businesses become established and profitable, usually by offering economically priced “flex” space for offices, shared administrative staff and other resources. In Portland there are several incubators catering to high-technology businesses, food product development, and minority- and women-owned or emerging small business- es. See the Directory of Business Resources General Information chapter for a listing of local incubators. A-12 Portland Business Handbook 2010 n OBTAiN A fEDERAL TAx iD NumBER (EiN). All employers, except sole proprietorships with no employees, must apply for a federal tax identification number, also called an employer identifica- tion number (EIN). Most banks and other companies will require an EIN before opening a business account. If you become the new owner of a business, you cannot use the EIN of the previous owner. An existing business adding, opening or acquiring a second operation may use its current EIN for both the existing and the new operations unless the new establishment is an entirely different line of business (the latter requires a separate and new EIN). To obtain an EIN, you must complete and submit an SS-4 Form. The form can be obtained by calling 800-829-Form (3676) or downloading from the IRS web site at www.irs.gov/pub/irs-pdf/fss4.pdf. SS-4 Forms are also available from local IRS and Social Security Administration Offices, and often at banks. Submittal instructions (via fax or mail) are included on the form. n PREPARE iNCOmE TAx AND PERsONAL PROPERT Y TAx iNfORmATiON. • Federal Taxes. All businesses are required to pay taxes to the federal government. The legal structure and type of business determine what taxes apply and when tax payments are due. Most businesses are required to make regular payments of estimated tax throughout the year. Information and tax forms for businesses can be found on the IRS web site, www.irs.gov/businesses/, or by calling the IRS at 800-829-1040 or its Forms Distribution Center at 800-829-3676. The IRS web site also offers a variety of helpful online tools, including A Virtual Small Business Tax Workshop (downloadable or available to order on DVD, Publication 1066C) and The Small Business Resource Guide (downloadable or available on CD, Publication 3207). • State of Oregon Taxes. Similar to federal taxes, the type of return is dependent on the structure of the business. For information on Oregon taxes, call the Oregon Department of Revenue at 800-356-4222 or visit them online at www.oregon.gov/DOR/. • Self–Employment Tax. Everyone is responsible for paying federal Social Security Tax. When working for someone other than yourself, you pay half of your Social Security Tax and your employer pays the other half. When you are self-employed you pay both portions of your Social Security Tax through the Self-Employment Tax. Based on net earnings, Self-Employment Tax payments may need to be made throughout the year. For more information, call the IRS, 800-829-1040, or visit its web site at www.irs.gov. • Multnomah County Business Income Tax (BIT). The business income tax is assessed on persons doing business in Multnomah County and grossing more than $25,000 per year (there are a few exemptions). If you conduct business in multiple counties, you pay an apportioned tax based on your percentage of revenue earned in the county. The City of Portland Revenue Bureau collects both BIT and City of Portland business license fees. More information and forms are available from the bureau’s web site at www.portlandonline. com/licenses or by calling 503-823-5157. • Multnomah County Personal Property Tax. Business personal property (including equipment, furniture and supplies) exceeding $12,500 in value is subject to property tax in the State of Oregon. Persons doing business in Multnomah County on January 1, each year must prepare a personal property return and submit it to the county assessor’s office no later than March 1. Personal property filing forms are available by calling the Multnomah County Division of Assessment and Taxation at 503-988-3326 or visiting its web site at www.co.multnomah.or.us/dbcs/assess_tax/. (If your business has personal property in more than one county, you must submit a separate return in each county.) • Personal Income Tax. If you are a sole proprietor or general partner, you must pay taxes on the income from your business on a personal income tax return with the state and federal governments. You will also file a schedule that identifies income and expenses of the business. Partners file an additional partnership return that distributes profits and losses between the partners according to the partnership agreement. Corporations pay taxes on the business income at corporate tax rates. Shareholder and employees (including paid corporate officers) pay individual income tax on any salary and dividends received from the corporation. • Transit District Taxes. All employers that pay wages for services performed in the Tri-Met transit district, and self-employed persons performing services within the Tri-Met district, must pay an excise tax on those wages earned within the district. These taxes are collected by the Oregon Department of Revenue. Self-employed persons pay the tax annually using Form TM. Employers pay the tax through the Combined Employer’s Registration Report described in the next section, Taxes Requirements: For Businesses with Employees. For more information, contact the Oregon Department of Revenue at 800-356-4222 or visit its web site at www.oregon.gov/DOR/BUS/transit.shtml. 2010 New Business Checklist A-13 n ChECk OThER POTENTiAL TAx REquiREmENTs. Some federal taxes apply to specific commodities, products or services. To determine if there are other federal taxes that apply to your business activity, visit the IRS web site at www.irs.gov or call toll free at 800-829-1040. There are also other state taxes that may affect you. Research the Oregon Department of Revenue’s web site at www.oregon.gov/DOR/BUS/ othertaxes.shtml or call 800-356-4222 for information on: • Amusement device tax: paid by owners of establishments with Oregon Lottery video poker machines. • Cigarette tax and tobacco products tax: paid by distributors, manufacturers, and consumers of cigarettes and tobacco products in Oregon. • Dry cleaning fee: paid by owners of dry cleaning businesses and “dry” stores. • Dry cleaning solvent tax: paid by owners of dry cleaning businesses and distributors of dry cleaning solvents. • Emergency communications (911) tax: paid by customers of telephone and cellular companies providing telecommunication access to the Oregon 911 Emergency Reporting System. • Forest products harvest tax: paid on timber cut from any land in Oregon. • Hazardous substance fee: paid by possessors of non-petroleum hazardous substance. • Petroleum load fee: paid by petroleum suppliers and importers to Oregon. whEN quARTERLY TAx PAYmENTs ARE REquiRED The amount of your business revenues will determine whether you or your busi- ness are required to make estimated quarterly tax payments for state or federal income taxes and self-employment tax. In most cases, if you expect to owe $1,000 in federal taxes for the year after subtracting any withholding and tax credits, you must file Form 1040 ES each quarter with the IRS. Generally, if you expect to owe $1,000 or more in the “tax to pay” line on your Oregon tax return, you are required to file Form 40 ES each quarter with the Oregon Department of Revenue. If you have questions, call the Oregon Department of Revenue at 800-356-4222 or visit its web site at www.oregon.gov/DOR/. For taxes related to alcoholic beverages, contact the Oregon Liquor Control Commission at 800-452-6522 (toll free in Oregon) or 503-872-5166. For information on gasoline taxes paid by persons licensed to operate as motor vehicle fuel dealers in Oregon, contact the Oregon Department of Transportation (ODOT) Fuels Tax Group at 503-378-8150 or visit its web site at www.oregon.gov/ODOT/CS/FTG. The ODOT Motor Carrier Trans- portation Division can provide information on weight-mile taxes paid by for-hire and private motor carriers operating into, within, and through the state of Oregon if you call 503-378-6699 or visit the ODOT web site www.oregon.gov/ODOT/MCT/index.shtml. A-14 Portland Business Handbook 2010 C h E C k L I S T F O R n E w A n d E x P A n d I n G B U S I n E S S Tax requiremenTs for businesses wiTh employees Any employer of one or more persons must withhold federal and state income taxes from the wages paid to employees. (If the business is a corpora- tion, anyone who performs services for the corporation or receives compensation, including an “owner,” is considered an employee.) Employers are also responsible for paying into the Social Security and Medicare systems, as well as withholding a matching amount from employees’ wages. State and federal unemployment insurance payments must be paid entirely by the employer. No deduction is allowed from an employee’s wages. Here are some of the tax, insurance and regulatory requirements you should be aware of as an employer. n fiLE REquiRED fEDERAL fORms. • Federal Income Tax Withholding, Social Security Contributions and Medicare Taxes. Most employers are required to withhold both federal taxes and Social Security contributions from each employee’s paycheck, although certain organizations such as religious, educational, charitable and governmental bodies may be exempt. Employers base these withholdings OREGON’s miNimum wAGE on information provided by each employee on IRS Oregon has a legal minimum wage, which is adjusted annu- Form W-4, employee earnings, and federal withhold- ally for inflation by the state Bureau of Labor and Industries ing tax tables. For more information, call the IRS at (800) 823-1040 or visit its web site at www.irs.gov. (BOLI). To reach BOLI’s Technical Assistance for Employers Pro- To order a supply of W-4 forms, call 800-829-3676. gram, call 971-673-0761 or go to www.oregon.gov/BOLI/ Note: Obtain or download a copy of the IRS Em- TA/index.shtml. ployer’s Supplemental Tax Guide for information on how to determine if an individual providing services is an independent contractor or an employee. Payments to independent contractors do not require tax withholdings, but do require reporting to the IRS. • Federal Unemployment Tax. Employers are required to pay a percentage of each employee’s wages as a federal unemployment tax. Once you have filed for an EIN, you will automatically be sent unemployment tax reporting forms. For more information, call the IRS or visit its web site, www.oregon.gov/BOLI/TA/index.shtml. • Immigration and Naturalization Form I-9. Employers must require each employee to fill out Form I-9 supplied by U.S. Citizenship and Immigration Services (USCIS). Employees must also show their employer their birth certificate, Social Security card or other iden- tification proving they are a U.S. citizen or have permission to work in the United States. Forms and a booklet explaining Form I-9 rules and regulations can be downloaded from the USCIS web site at www.uscis.gov/graphics/services/ employerinfo/index.htm. For questions or to request a form, call 800-357-2099. n fiLE REquiRED sTATE fORms. • Combined Employer’s Registration Form. The Oregon Department of Revenue requires all Oregon employers to file a Combined Employer’s Registration Form which consolidates reporting and payment of state income tax, unemployment tax, Workers’ Compensa- tion assessments and Tri-Met taxes. When an employer first files the form, his/her business is issued a Business Identification Number (BIN) that is then used to track state reports and payments. Combined Employer’s Registration Forms are available by calling the Oregon Department of Revenue at 800-356-4222 or visiting www.oregon.gov/DOR/ forms.shtml. • State Income Tax Withholding. Employers are required to withhold a portion of each employee’s paycheck for state taxes. Upon filing your Combined Employer’s Registration Form you will receive “wage bracket” withholding tax tables prepared by the Oregon Depart- ment of Revenue to help you determine each employee’s withholding. You are then required to report the amount of taxes withheld and total taxable wages paid to the Department of Revenue on a monthly, quarterly or annual basis. For more information, including exemptions from withholding, call or visit the Department of Revenue’s web site at www.oregon.gov/DOR/BUS/withholding.shtml. Note: Oregon requires some employers to withhold state taxes even if they do not have to withhold federal taxes. 2010 New Business Checklist A-15 • State Unemployment Tax. Employers are required to pay quarterly unemployment taxes which finance unemployment insurance and payment of benefits to unemployed workers. Each employer is assigned a tax rate based on the amount of unemployment claims charged to their account (fewer claims = lower tax rate). New employers begin with the same rate, which is later adjusted as required. For more information, visit the Oregon Employment Department’s Unemployment Insurance Tax web site at www.employment.oregon. gov/EMPLOY/TAX/index.shtml or call 503-731-4276 (downtown Portland). • Worker’s Compensation Insurance. Most employers doing business in Oregon must obtain Worker’s Compensation Insurance before they hire employees. (Sole proprietors are not required to have Worker’s Comp coverage. There are other exceptions.) This insurance covers all medical expenses incurred by workers injured on the job, including payments to workers who become temporarily or perma- nently disabled. It also provides payments to dependents if a worker dies as a result of an occupational injury or disease. Employers may acquire insurance from the State Accident Insurance Fund (SAIF), any commercial insurance company qualified to write Workers’ Compensation Insurance, or by self-insuring. For more information, including exemptions from this requirement, call the Oregon Worker’s Compensation Division at 800-452-0288, or visit its web site at www.oregonwcd.org/communications/ emp_info.html. You may also contact the Small Business Ombudsman for Workers’ Compensation, an independent advocate for small businesses, at 503-378-4209, or visit the ombudsman web site at www..oregon.gov/DCBS/SBO/index.shtml. A-16 Portland Business Handbook 2010 C h E C k L I S T F O R n E w A n d E x P A n d I n G B U S I n E S S oTher regulaTory requiremenTs n ChECk OThER REGuL ATiONs ThAT mAY APPLY. • Environmental Permits. Certain business activities require Oregon Department of Environmental Quality (DEQ) permits such as: discharge of materials into waters of the state; discharge of storm water associated with industrial activity; discharge of emissions into the air; owning an underground storage tank; storage, use or transportation of waste tires; disturbing five or more acres of land with clearing, grading, excavation and/or construction activities; and building a parking lot. The DEQ provides a DEQ Permits Handbook available online at www.deq.state.or.us/pubs/permit.htm or by calling 503-229-5696 in Portland or toll-free at 800-452-4011. • Job Safety and Health Regulations. The Oregon Occupational Safety and Health Division (OR-OSHA) sets and enforces job safety and health regulations for business and industry. Call 800-922-2689 or 503-378-3272 or visit OR-OSHA’s web site at www.orosha.org to determine your compliance requirements. • Disability Accommodations. The Americans with Disabilities Act (ADA) is a federal law that prohibits discrimination against disabled persons in employment, public accommodation and public services. Most businesses are considered public accommodations, meaning their facilities and services must be accessible to disabled customers. Businesses with more than 15 employees must also ensure they accommodate the needs of “any qualified individual with a disability” in all aspects of employment, including needed modifications of work stations. (Businesses with more than six employees are subject to Oregon’s disability laws.) For more information about the federal law, call the U.S. Department of Justice, 800-514-0301, or visit these web sites: www.ada.gov or www.DisabilityInfo.gov. For information on state disability laws, contact the state Bureau of Labor and Industries (BOLI) 971-673-0824, or visit this web page, www.oregon.gov/BOLI/TA/T_FAQ_Disability.shtml. n OThER EmPLOYER REquiREmENTs. • Discrimination in the Workplace. It is illegal for employers to make decisions regarding employees based on gender, race, age (if the employee is over 40 years old), national origin, or religion. As an employer, you are advised to familiarize yourself with the many state and federal discrimination laws. For more information, call BOLI at 971-673-0761 or visit its Civil Rights Division web site at www.oregon.gov/BOLI/CRD/C_Crfacdis.shtml. • Affirmative Action. Companies contracting with the federal government may be required to have an affirmative action plan. There are two thresholds to determine an employer’s responsibility: • If the contract is in excess of $10,000 per year, companies are required to promote equal employment opportunities within their organization. • Companies with contracts of more than $50,000 and that employ more than 50 employees must develop and maintain a written affirmative action plan. For more information, call the U.S. Department of Labor at 503-731-4070 or 866-487-2365, or visit its web site at www.dol.gov/dol/topic/hiring/ affirmativeact.htm. 2010 New Business Checklist A-17 A-18 Portland Business Handbook 2010 Portland Directory of r e s o u r C e s Business Resources b u s i n e s s o f d i r e C T o r y p o r T l a n d 2010 Portland Directory of Business Resources 1 2 Portland Business Handbook 2010 P O R T L A n d d I R E C T O R Y O F B U S I n E S S R E S O U R C E S 1. general informaTion City, county, state and federal agencies and other organizations providing general business information and assistance. i n f o r m a T i o n AGENCiEs LisTED BY JuRisDiCTiON CITY OF PORTLAnd division of Assessment and Taxation P.O. Box 2716 Bureau of Development Services Portland, OR 97208-2716 Development Services Center 503.988.3326 (property tax information line) 1900 SW 4th Ave., Suite 5000 www.multcotax.org Portland, OR 97201 503.823.7300 S TAT E O F O R E G O n www.portlandonlinw.com/bds Oregon department of Consumer and Small Business Liaison: Business Services: g e n e r a l 505.823.7542 firstname.lastname@example.org • Department of Consumer and Business Services 350 Winter St., NE City/County Information Center Salem, OR 97301-3881 1221 SW 4th Ave., Room 110 P.O. Box 14480 Portland, OR 97204 Salem, OR 97309 General Information and Referral General Information Line: 503.823.4000 503.378.4100 1 . www.portlandonline.com www.oregon.gov/DCBS Portland development Commission (PdC) • Division of Finance and Corporate Securities 222 NW 5th Ave. 350 Winter St., NE, Room 410 Portland, OR 97209 Salem, OR 97301-3881 503.823.3200 503.378.4140 www.pdc.us Secure fax line: 503.947.7862 www.oregondfcs.org Revenue Bureau division of Licenses • Occupational Safety and Health Division 111 SW Columbia St., #600 (OR-OShA) Portland, OR 97201 Fremont Place, Building I 503.823.5157 1750 NW Naito Pkwy., Suite 112 www.portlandonline.com/licenses Portland, OR 97209-2533 800.922.2689 (Salem) 503.229.5910 (Portland) MULTnOMAh COUnTY www.orosha.org City/County Information Center 1221 SW 4th Avenue • Office of Minority, Women & Emerging Portland, OR 97204 Small Business (OMwESB) General Information and Referral 775 Summer St., NE, Suite 200 503.823.4000 P.O. Box 14480 www.co.multnomah.or.us Salem, OR 97301-1280 503.986.0075 www.oregon.gov/obdd/omwesb 2010 Portland Directory of Business Resources 3 U.S. Library of Congress Copyright Office Oregon department of Revenue 101 Independence Ave., SE 955 Center St., NE Washington, DC 20559-6000 Salem, OR 97301-2555 202.707.3000 (general) 503.378.4988 202.707.5959 (information specialist) 1.800.356.4222 (toll-free in Oregon) www.copyright.gov www.oregon.gov/dor U.S. Small Business Administration Oregon Business development department 601 SW 2nd Ave., Suite 950 775 Summer St., Suite 200 Portland, OR 97204-3192 Salem, OR 97301-1280 503.326.2682 503.986.0123 Fax: 503.326.2808 www.oregon4biz.com www.sba.gov/or/ Oregon Secretary of State/Corporate division U.S. Social Security Administration Business Information Center & Business Registry 1538 SW Yamhill St. Public Service Building, Suite 151 Portland, OR 97205 255 Capitol St., NE 1.800.772.1213 Salem, OR 97310-1327 TTY: 1.800.325.0778 503.986.2200 www.ssa.gov Fax: 503.378.4381 www.filinginoregon.com (business registration services) FEdERAL AGEnCIES Internal Revenue Service (IRS) 1220 SW 3rd Ave. Portland, OR 97204 503.326.5441 1.800.829.4933 (telephone assistance for businesses) www.irs.gov U.S. department of Commerce Patent and Trademark Office For USPS Delivery: Commissioner for Patents P.O. Box 1450 Alexandria, VA 22313-1450 For other delivery services: U.S. department of Commerce Customer Service window Randolph Building 401 Dulany St. Alexandria, VA 22314 1.800.786.9199 www.uspto.gov 4 Portland Business Handbook 2010 PORTLAnd dIRECTORY OF BUSInESS RESOURCES 1 . g e n e ral in fo rmaTio n AGENCiEs/ORGANiZ ATiONs LisTED BY suBJECT (T YPE Of AssisTANCE OffERED) BUSInESS dIRECTORIES Largest Employers of the Portland/Vancouver Metropolitan Area Directory lists some 300 local companies with 200 or more employees, Portland Business Alliance as well as area-located Fortune 1000 firms and the region’s largest 200 SW Market St., Suite L150 manufacturers. Updated each fall, it includes mail and e-mail Portland, OR 97201 addresses, phone and fax numbers, web sites, top executives, 503.224.8684 products and services. www.portlandalliance.com northwest Green directory Free, online directory connects regional building industry professionals www.nwgreendirectory.com and consumers with environmentally-responsible products and services. Oregon Manufacturers Register Directory lists nearly 7,500 Oregon manufacturing and high tech Portland Business Alliance companies that produce 95 percent of products manufactured in Oregon. 200 SW Market St., Suite L150 Listing is by North American Industry Classification System (NAICS) codes Portland, OR 97201 as well as alphabetically and geographically. Includes key decision-makers’ 503.224.8684 names and titles, mail addresses, phone and fax numbers, products and www.portlandalliance.com services, annual sales and more. Verified annually. Oregon Minority Business directory Lists minority-owned and operated businesses throughout the state (OAME Oregon Association of Minority membership not required), including businesses certified by Oregon as Entrepreneurs (OAME) MBE, WBE, ESB, DBE. Updated annually. 4134 N. Vancouver, Suite 100 Portland, OR 97217 503.249.7744 www.oame.org Resource Guide: Oregon high Technology Directory lists more than 2,000 company profiles within 300 business Portland Business Alliance classifications in 116 Pacific Northwest cities. Updated annually in the 200 SW Market St., Suite L150 spring, this directory also offers information on Oregon’s higher education Portland, OR 97201 institutions, transportation, demographics, livability and more. 503.224.8684 www.portlandalliance.com B U S I n E S S I n C U B AT O R S Business incubators are facilities designed to help start-up businesses become established and profitable, usually by offering economically priced “flex” space for offices, shared administrative staff and other resources. Here are incubators in Portland: • Food Innovation Center, targeting international Food Innovation Center food products and equipment industries. Facility offers kitchen space and 1207 NW Naito Parkway, #154 testing facilities. Services include technical assistance with developing Portland, OR 97209-2834 business or marketing plans, product packaging, product testing, food 503.872.6657 or 503.872.6680 product equipment and certification. Partners/sponsors: Oregon http://fic.oregonstate.edu/ Department of Agriculture (ODA); Oregon State University (OSU). • Portland Business Accelerator, targeting high-tech/ bioscience industries. Portland Business Accelerator Facility offers flex space, technical assistance and mentoring services. 2828 SW Corbett Ave., Suite 100 Partners/sponsors: Portland State University (PSU), Portland Development Portland, OR 97201 Commission (PDC). 503.725.2312 www.psba.pdx.edu 2010 Portland Directory of Business Resources 5 • Oregon Association of Minority Entrepreneurs (OAME) incubator space, OAME targeting minority- and women-owned businesses and emerging small 4134 N. Vancouver, Suite 100 businesses. Facility offers flex space and a commercial kitchen, as well Portland, OR 97217 as technical assistance through the PSU Business Outreach program. 503.249.7744 Partner: PSU. www.oame.org • Open Technology Business Center, offering flex space and technical Open Technology Business Center assistance to high-tech start-up firms. Partners/sponsors: Oregon 12725 AQ Millikan Way, Suite 101 Entrepreneurs Network (OEN), the Software Association of Oregon (SAO), Beaverton, OR 97005 Small Business Development Centers (SBDC). 971.223.4660 www.otbc.org • SmartForest Ventures, offering flex space, financing and mentoring to high- SmartForest Ventures tech start-up firms. Licensed as a Small Business Investment Corp. (SBIC). Portland Office Partners/ sponsors: a mix of public and private investors with high-tech 319 SW Washington St., Suite 720 development experience. Portland, OR 97204 503.222.2552 www.smartforest.com • Oregon Nanoscience & Microtechnologies Institute (ONAMI), offering ONAMI shared facilities and labs and advanced measurement and fabrication P.O. Box 2041 services to nanoscience academic and industry researchers. Partners: most Corvallis, OR 97339 Oregon universities, many federal agencies. 541.713.1348 www.onami.us D E M O g R a P H I C , E C O n O M I C A n d M A R k E T d ATA Data Resource Center – Metro Metro maintains a database of economic and demographic information Metro Data Resource Center for the Portland-Vancouver area through its Data Resource Center, a U.S. 600 NE Grand Ave. Census Bureau affiliate. Data available includes population and household Portland, OR 97232 characteristics, housing units, building permits and employment. Medium- 503.797.1742 and long-range forecasts can be obtained, along with customized www.metro-region.org/drc reports covering user-defined areas. Data can be displayed as maps and complemented by aerial photographs and other spatial imagery. Oregon Labor Market Information System (OLMIS) Online database gives employers, analysts and others business State of Oregon professionals access to a variety of economic information, including Employment Department OLMIS current local and regional economic indicators, industry and occupational 875 Union St., NE data and contacts. (part of Work Source) Salem, OR 97311 503.941.1837 www.qualityinfo.org/olmisj Population Research Center (PRC) “Official” source for all State of Oregon population information, the PRC Urban Research Center is responsible for producing the annual population estimates for the Portland State University Urban state, its counties and cities. The PRC also provides U.S. Census 506 SW Mill St. Bureau data to Oregonians. Portland, OR 97207 503.725.3922 www.pdx.edu/prc Email: askPRC@pdx.edu Mail: Population Research Center PSU PO Box 751 Portland, OR 97207-0751 6 Portland Business Handbook 2010 PORTLAnd dIRECTORY OF BUSInESS RESOURCES 1 . g e n e ral in fo rmaTio n Portland Business Alliance (PBA) Born of a merger between the Portland Metropolitan Chamber of Portland Business Alliance Commerce and the Association for Portland Progress, the Portland 200 SW Market St., Suite L150 Business Alliance offers market research information focused on downtown Portland, OR 97201 Portland. It conducts an annual business census & survey of all businesses, 503.224.8684 governmental entities & non-profit agencies located in the I-5/I-405 www.portlandalliance.com loop, and provides custom demographic site analyses. It publishes an annual report of development & redevelopment projects recently completed, under construction or planned in the Central City as well as an inventory of available downtown commercial properties and more. Portland Development Commission (PDC) The Portland Development Commission’s research staff maintains current PDC Economic Development Dept. metropolitan and regional market data valuable to new or expanding firms 222 NW 5th Ave. considering Portland as a location. Available information covers economic Portland, OR 97209 diversity, transportation, labor force, taxes, real estate and other aspects of 503.823.3200 the business climate. PDC also provides a host of other services, from www.pdc.us general information to technical briefings. (publication: Economic Development Overview) LIBRARIES College and University Libraries Several local colleges maintain libraries that are open to the public and Lewis & Clark College Library which offer current business periodicals, newspapers, trade journals and 0615 SW Palatine Hill Rd. books on business. In most cases, only registered students can check out Portland, OR 97219 materials although guest patron cards may be available for a fee. 503.768.7285 http://library.lclark.edu Branford P. Millar Library (PSU) 1875 SW Park Ave. Portland, OR 97201 503.725.4617 (information) www.lib.pdx.edu Reed College Library 3203 SE Woodstock Portland, OR 97202 503.777.7702 (circulation) 503.777.7554 (reference) http://library.reed.edu University of Portland Library 5000 N. Willamette Blvd. Portland, OR 97203 503.943.7111 http://library.up.edu Patent & Trademark Library The Boley Law Library of the Northwestern School of Law at Lewis & Boley Law Library Clark College is a designated U.S. Patent & Trademark Depository Library. Lewis & Clark College As such, the library has databases of patent and trademark information 10015 SW Terwilliger Blvd. as well as full copies of most U.S. patents from1870 to1912 and from Portland, OR 97219 1940 to present. It also has full copies of federally registered trademarks, 503.768.6676 (information) but does not provide information on state trademarks. Information on a 503.768.6688 (reference) specific patent number can be photocopied and mailed at cost, but http://lawlib.lclark.edu individual searches will not be performed by library staff. 2010 Portland Directory of Business Resources 7 Multnomah County Library System Multnomah County operates the Central Library (downtown Portland), Multnomah County Library 16 branch libraries and an outreach library service. The Central Library Central Branch maintains current and past issues of periodicals, technical journals, 801 SW 10th Ave. directories and trade magazines. Most services are free to county residents, Portland, OR 97205 but a library checkout card is required to take circulating materials from 503.988.5402 the library. www.multcolib.org Port of Portland Library The Port maintains a library of periodicals and reference materials on Port of Portland Library transportation and Port research studies. 121 NW Everett St. Portland, OR 97209 503.944.7582 www.portofportland.com MAPS Bureau of Planning and Sustainability Maps descriptor of maps Use search engine, upper right, and type in maps portlandonline.com/bps/index/cfm?c City of Portland The City of Portland maintains an online database, www.PortlandMaps.com, which provides access to a wide variety of data, including: • Assessor/tax lot info • Aerial photography • Elevation • Schools • Parks • Zoning maps • Water/sewer • Natural Hazards In addition, the city’s Office of Transportation maintains a web site that www.gettingaroundportland.org provides area walking and bicycle maps, including a citywide bike (click on maps} commuter map. Multnomah County County road maps, recorded surveys in Multnomah County, subdivision, Multnomah County condominium and partition plats and assessor’s maps of all areas in the Surveyor’s Office county are available from the surveyor’s office. Topographic maps are 1600 SE 190th Ave. available for some areas. Documents will be duplicated for a fee. Portland, OR 97233 Frequently asked questions: www.co.multnomah.or.us/dbcs/it/maps/ 503.988.3600 images/MC-GIS-FAQ.pdf www.co.multnomah.or.us http://gix.co.multnomah.or.us/sail; http://gis.co.multnomah.or.us/mcormap Portland Area Map & Guide (relocation information and general area maps) The Portland Business Alliance distributes a map of the greater Portland area, Portland Business Alliance covering Vancouver/Portland and extending to cities to the east (Gresham), 200 SW Market St., Suite 150 west (Beaverton) and south (Oregon City). Quantity pricing available. Portland, OR 97201 503.224.8684 www.portlandalliance.com Portland Vicinity (Central City) Map PDC publishes a Central City map that provides detailed building information Portland Development Commission and current urban renewal areas. This map is particularly useful for detailed (PDC) Public Affairs navigation of the Central City and is available on PDC’s website. 222 NW 5th Ave. Portland, OR 97209 503.823.3200 www.pdc.us/maps 8 Portland Business Handbook 2010 PORTLAnd dIRECTORY OF BUSInESS RESOURCES 1 . g e n e ral in fo rmaTio n Regional Maps Maps available through Metro’s Regional Map Service include census areas, Metro Regional Map Service zip codes, streets, bike routes, urban growth boundaries, aerial photographs 600 NE Grand Ave. and others. In addition, customized color computer-generated maps Portland, OR 97232 showing zoning, underdeveloped lands, land use plans, flood plains and 503.797.1742 garbage hauler areas are available through the Regional Land Information www.metro-region.org/drc System (RLIS). Computer-generated maps are available printed or in electronic format. A free map list is available. A full-color Data Resource Center Catalog is available for a fee. (publication: access Walk There!) n E I G h B O R h O O d I n F O R M AT I O n Neighborhood Associations The city’s Office of Neighborhood Involvement (ONI) provides information City of Portland Office of about recognized neighborhood associations and assistance with Neighborhood Involvement organizing such groups. The Neighborhood Involvement Directory provides 1221 SW 4th Ave., Room 110 contact information for the 550-plus volunteer neighborhood and business Portland, OR 97204 association officers, neighborhood coalition and office staff, community 503.823.4519 festivals and events and neighborhood grants. www.portlandonline.com/oni Email: email@example.com PUBLIC RECORdS Assessment/Tax Information Information on individual tax lots can be obtained with either an address Multnomah County or tax account number of the property. Telephone requests for information Division of Assessment & Taxation are limited to three per call. For more than three properties, you are 501 SE Hawthorne Blvd., Suite 175 encouraged to visit the county’s tax information center and use its microfiche Portland, OR 97214 readers. Staff is available to assist you. Hours are 8 a.m. to 5 p.m. 503.988.3326 Monday through Friday. www.multcotax.org Building Plans Microfilm records of existing buildings are available at the city’s Bureau City of Portland of Development Services. Bureau of Development Services 1900 SW 4th Ave., Suite 5000 Portland, OR 97201 503.823.7660 www.portlandonline.com/bds Property Records County property records are kept alphabetically by year of recording. Multnomah County Although county staff members do not perform real property title or lien Division of Assessment & Taxation searches, they are available to instruct the public on how to do so using Recording/Records Management microfiche readers. Online, search for records management. 501 SE Hawthorne Blvd., Suite 175 Portland, OR 97214 503.988.3375 www.multcotax.org TA x E S A n d L I C E n S E S Business Licenses in Portland Information about business licenses and forms for obtaining them are available City of Portland Revenue Bureau from the city’s Revenue Bureau or can be downloaded from its web site. 111 SW Columbia St., #600 Information about Multnomah County’s Business Income Tax, collected Portland, OR 97201 jointly with the city license fee, is also available here. 503.823.5157 www.portlandonline.com/licenses 2010 Portland Directory of Business Resources 9 State of Oregon Business Taxes Information on corporate taxes, payroll taxes, transit district taxes and Oregon Dept. of Revenue more can be found on the Oregon Department of Revenue web site. 955 Center St., NE Salem, OR 97301-2555 503.378.4988 1.800.356.4222 (toll-free in OR) www.oregon.gov/DOR/ U.S. Government (Federal Small Business and Self-Employment) Taxes The Internal Revenue Service (IRS) maintains a web site with information IRS geared to business owners, from small, self-employed entrepreneurs to 1220 SW 3rd Ave. large corporations. Portland, OR 97204 1.800.829.1040 www.irs.gov/businesses/small/ index.html T R a n S L aT I O n & I n T E R P R E TaT I O n S E R v I C E S Immigrant & Refugee Community Organization (IRCO)/International IRCO/ILB Language Bank (ILB) This non-profit group’s extensive International Language 10301 NE Glisan St. Bank offers professional translation services (for written documents) and Portland, OR 97220 24-hour phone or on-site interpretation (speaking) services in both common 503.234.0068 and obscure languages and dialects. www.irco.org/lib/67-international- language-bank CTS LanguageLink provides businesses foreign language lessons and services, CTS LanguageLink including cultural awareness seminars, telephonic and live video interpretation, World Trade Center Portland full pre-press and graphic design services specializing in Asian and other 121 SW Salmon St., Suite 200 non-Roman font output, and foreign language voice talent for recording 503.790.2200 and audio projects. www.ctslanguagelink.com v I S I T O R / T O U R I S M I n f O R M aT I O n & P R O M O T I O n Local Conventions/Trade Shows The Portland Oregon Visitors Association (POVA) actively solicits conventions, Travel Portland trade shows and meetings to the Portland area. POVA helps companies 701 SW 6th Ave., Suite 1 with convention services, including advance publicity, attendance promotion, Portland, OR 97204 housing and registration. Particular emphasis is given to the Oregon 503.275.9750 Convention Center. Travel Portland also promotes individual and group travel www.travelportland.com to the greater Portland area and provides free maps and information on planned and self-guided tours, mileage, events, resorts, attractions and Oregon’s scenic opportunities. Sporting Events The Oregon Sports Authority promotes Oregon as a preferred location Oregon Sports Authority for select amateur and professional sports events and related activities. 1888 SW Madison St., 2nd floor It produces the Oregon Sports Directory, Youth Sports Directory and Portland, OR 97205 comprehensive Sports Calendar, all found on its web site. 503.234.4500 www.oregonsports.org Statewide Tourism The Oregon Tourism Commission markets Oregon as a year-round Oregon Tourism Commission vacation destination, providing travel information to prospective visitors and 670 Hawthorne Ave., NE, Suite 240 travel professionals and helping Oregon communities and promotional Salem, OR 97301 organizations market their areas and attractions. Commission activities 1.800.547.7842 include comprehensive media, advertising and public relations programs, www.traveloregon.com publishing travel literature, and providing information to visitors at eight State Welcome Centers. 10 Portland Business Handbook 2010 P O R T L A n d d I R E C T O R Y O F B U S I n E S S R E S O U R C E S 2. employmenT serviCes Programs to help employers and employees related to job placement, employee training, child care, compliance with employment regulations and health, unemployment and s e r v i C e s workers’ compensation insurance. EMPLOyEE RECRUITMEnT & TRaInIng Apprenticeship & Training Programs: Bureau of Labor & Industries (BOLI) Oregon’s Bureau of Labor and Industries (BOLI) promotes the development State of Oregon of a highly-skilled, competitive workforce in Oregon through apprenticeship Bureau of Labor & Industries and training programs in partnership with government, labor, business and 800 NE Oregon St., Suite 1045 e m p l o y m e n T educational institutions. It also offers education to employers through its Portland, OR 97232 technical assistance services. 971.673.0761 (Opt. 4) www.oregon.gov/BOLI/ATD/index. shtml College-Based Employment Services These local colleges and universities offer at least one of the following Clackamas Community College services: on-campus recruitment, internship opportunities and posting Career and Employer Resource Center of job notices. 19600 S. Molalla Ave. Oregon City, OR 97045 503.657.6958, ext. 2409 http://depts.clackamas.cc.or.us/career 2 . Concordia University Career Resource Center 2811 NE Holman St. Portland, OR 97211 503.493.6546 www.cu-portland.edu/services/career Lewis & Clark College Office of Career Advising 0615 SW Palatine Hill Rd. Portland, OR 97215 503.768.7114 www.lclark.edu/dept/careers Mt. Hood Community College 26000 SE Stark St. Gresham, OR 97030 Career Planning & Counseling Center 503.491.7432 Center for Community & Workforce Development (employer) 503.491.7235 www.mhcc.edu/pages/1121.asp 2010 Portland Director y of Business Resources 11 College-Based Employment Services (continued) Oregon Institute of Technology (OIT) Career Services 3201 Campus Dr. Klamath Falls, OR 97601 541.885.1020 www.oit.edu/Default.aspx?DN=2782, 3,1,Documents Portland Community College (PCC) Office of Student & Graduate Employment Cascade Campus 705 N. Killingsworth St. Portland, OR 97217 503.978.5613 Rock Creek Campus 17705 NW Springville Rd. Portland, OR 97219 503.614.7243 Sylvania Campus 12000 SW 49th Ave. Portland, OR 97219 503.977.4475 www.pcc.edu/resources/careers/ employer-services/ Portland State University (PSU) Career Center 402 University Services Bldg. 617 SW Montgomery Portland, OR 97207-0751 541.725.4613 www.pdx.edu/careers/sitemap University of Portland Office of Career Services Orrico Hall – Lower Level 5000 N. Willamette Blvd. Portland, OR 97203 541.943.7201 www.up.edu/career Warner Pacific College Career & Life Planning Office 2219 SE 68th Ave. Portland, OR 97215 541.517.1010 www.warnerpacific.edu/ HumanResources.aspx Worksource Oregon Worksource Oregon is a statewide public-private network that stimulates job Worksource Portland Metro Old Town growth by connecting businesses and workers with the resources they need 30 N Webster St., Suite E to succeed. Whether you need to fill a job or open a factory, Worksource Portland, OR 97217 Oregon can help, from connecting you with skilled workers to meet your 503.280.6046 needs to providing training and business incentives. To list a job or find a www.worksourceportlandmetro.org 12 Portland Business Handbook 2010 PORTLAnd dIRECTORY OF BUSInESS RESOURCES 2 . e m pl oy m e nT serviCes worker, you can start with iMatchSkills® (through Worksource’s partner, the Oregon Employment Department) or contact one of Worksource’s more New Columbia Opportunity Center than 40 One-Stop Centers located around the state (several in Multnomah 4610 N. Trenton St. County are listed at right). You can also find the best economic and labor Portland, OR 97230 market data available from the state research web site: www.qualityinfo.org. 503.943.5600 Also, www.workinginoregon.org takes you to the www.oregon.gov web site www.worksourceoregon.org which has Worksource links. (More information is available in Labor Market Main menu: Worksource Centers Info listing later in this section). Portland: Work Source Metro Columbia Express, 503.943.5642 Worksource Portland Metro East Worksource’s 15 Workforce Response Teams (WRTs) throughout Oregon 19421 SE Stark St. offer comprehensive and customized solutions for workforce needs. In the Gresham OR 97030 Portland metro area, the WRT is coordinated through Worksystems, Inc. 503.669.7112 (see next entry). Note: free language assistance services are available, www.worksourceportlandmetro.org/ upon request, at all one-stop centers. (Centers: Worksource Portland Metro locations/Gresham.aspx Central, North Portland; Columbia Express, North Portland; Southeast Portland; East Portland; Hillsboro; Tualatin; Clackamas) SE Works 6927 SE Foster Rd. Portland, OR 97206 503.772.2300 www.seworks.org PCC Workforce Network: Metropolitan Workforce Center 5600 NE 42nd Ave. Portland, OR 97218 503.943.2283 http://wfn.pcc.edu Worksystems, Inc. The nonprofit Worksystems, Inc. provides much of the same services as Worksystems, Inc. Worksource Oregon (above), but is focused on the Portland metro area 711 SW Alder, Suite 200 (Multnomah and Washington counties). Through its network of partners, Portland, OR 97205 which include local community colleges and city and state agencies, 503.478.7300 worksystems can help businesses stay competitive through targeted training, www.worksystems.org access to qualified employees, and assistance during lay-offs and closures. Staff is located at Worksource One-Stop Centers in the two metro counties, or can be contacted at Worksystems, Inc. headquarters in downtown Portland. ChILd CARE RESOURCES/REFERRALS Metro Child Care Resource & Referral (CCR&R) Metro CCR&R offers comprehensive child care assistance in Multnomah, Metro CCR&R Clackamas & Washington counties. In partnership with Work/Life Systems 123 E. Powell, Suite 211 (the nation’s leading online dependent care program), it links parents with Gresham, OR 97030 child care (and adult/elder care) providers and gives employers access to 503.253.5000 child care resources, information and incentive programs. It also offers www.metroccrr.org parent education on many topics. Work/Life Oregon 805 Liberty Street, NE, Suite 2 Salem, OR 97301 503.779.2546 www.worklifesystems.com (national) 2010 Portland Director y of Business Resources 13 Oregon Child Care Resource & Referral Network (OCCRRN) OCCRRN is a statewide network of 17 community-based child care resource OCCRRN and referral agencies that work to improve the quality, accessibility, and 805 Liberty St. NE, Suite 2 affordability of child care for all Oregon families. It offers online child care Salem, OR 97301 referrals, tips on finding and choosing quality child care, information on 1.800.342.6712 building a child care business, and links to other resources. It will work www.oregonchildcare.org directly with employers to provide a customized child care resource and referral program, offer work-life effectiveness training, parenting classes and other educational sessions or materials for employees, and consult on company work-life strategies to boost recruitment, retention and productivity. hEALTh InSURAnCE Small Employer Health Plan Information The state Office of Private Health Partnerships (OPHP) provides information Office of Private Health Partnerships about health insurance to small employers and designs and markets 250 Church St. SE, Suite 200 affordable health insurance plans, including two certified plans that serve Salem, OR 97301 uninsured small businesses that employ at least two but no more than 1.800.542.3104 50 eligible employees. These plans are: www.oregon.gov/OPHP/index.shtml • The Alternative Group Plan, which covers essential services and is designed Search Engines: to provide a low-cost alternative to the basic and catastrophic plans already on the market. Employees working an average of at least 17.5 hours per Small Employer Health Plan Information week and their spouses or other adult dependents may be covered under this plan. No children may be covered under this plan. Analysis of State-Designed Small • The Children’s Group Plan, which is a comprehensive health benefit plan Employer Health Plans covering children up to age 23. It may be purchased along with the Alternative Group Plan or as a stand-alone product covering just the Health Insurance Learning Center children of employees. No adult coverage is provided under this plan. Employers must contribute at least $50 per employee but may contribute up to 100 percent of the cost of coverage, regardless of what combination of plans you select. Your employees contribute the rest. As an added benefit to purchasing the Children’s Group Plan, the state’s Family Health Insurance Assistance Program may be able to help your lower-income families pay their share of the premium. EqUAL EMPLOYMEnT OPPORTUnITY Information about Federal Discrimination Laws Title VII of the 1968 federal Civil Rights Act prohibits employment U.S. Equal Employment discrimination based on race, religion, gender, national origin, or an Opportunity Commission employee’s opposition to unsafe employment practices (applies to Seattle District Office businesses with 15 or more employees). In addition, the Age Discrimination Federal Office Building in Employment Act provides discrimination protection to workers age 40 909 First Ave., Suite 400 and older, in companies of 20 or more employees, while the Americans Seattle, WA 98104 with Disabilities Act (ADA) of 1990 protects disabled workers in companies 206.220.6883 or with 15 or more employees. For information on these and other employment 1.800.669.4000 (toll-free) discrimination laws, contact the U.S. Equal Employment Opportunity www.eeoc.gov Commission. 14 Portland Business Handbook 2010 PORTLAnd dIRECTORY OF BUSInESS RESOURCES 2 . e m pl oy m e nT serviCes Information about State Discrimination Laws Oregon Civil Rights Law (ORS 659.030) goes beyond federal law to make State of Oregon it unlawful for any employer with one or more employees to refuse to hire, Bureau of Labor & Industries or to fire, or to otherwise discriminate against an individual in compensation, Civil Rights Division terms, conditions, or privileges of employment because of that individual’s 800 NE Oregon St., Suite 1045 race, religion, gender, national origin, marital status, age (where the Portland, OR 97232 individual is 18 or older), family relationship, opposition to safety and Seattle, WA 98104 health hazards, and smoking habit. A more comprehensive list can be 971.673.0761 (Opt. 3) found at www.oregon.gov/BOLI/CRD/C_Crprotoc.shtml (Enforcing Civil www.oregon.gov/BOLI/CRD/ Rights Laws at Civil Rights: Fact Sheets). Additional regarding disabilities and injured workers apply to employers with six or more employees. L A B O R M A R k E T I n F O R M AT I O n Oregon Labor Market Information The Oregon Employment Department’s OLMIS system provides data on the State of Oregon labor force, including occupational supply/demand analysis, demographic Employment Department statistics, unemployment estimates and more. (OLMIS is part of Worksource). Oregon Labor Market Information System (OLMIS) 875 Union Street, NE Salem, OR 97311 503.731.3468 www.qualityinfo.org/ L AY O F F A S S I S T A n C E Dislocated Worker Program Oregon’s Dislocated Worker Program (DWP) can help manage a layoff Oregon Dislocated Worker Unit and find workers new jobs. The DWP Rapid Response Team, a partnership Hot-line (also for employers) between employers, community colleges, state and local workforce 1.800.282.6514 development agencies and organized labor, provides a variety of no-cost DWP contact numbers for Portland/ services to companies throughout the Portland metro area that are Multnomah County experiencing layoffs and closures. This team can help reduce the stress of 503.943.2248 a layoff and continue to make your employees feel valued. Services include: 503.252.0758 • Worker Adjustment and Retraining Notification Act: discussion of 503.943.2010 employer responsibilities and worker rights. 503.252.0758 • Company visits: to review and discuss layoff assistance services and to customize an action plan that meets business needs. • Information sessions: to discuss services available to dislocated workers at One Stop Centers, as well as other benefits including unemployment insurance, training resources, federal assistance resources. • Workshops: to provide information on labor market conditions, identifying transferable skills, resume writing and interviewing. • Career counseling: to help impacted workers develop or modify career plans and locate appropriate training resources. To contact the DWP program, call any of the numbers at right or drop in any Worksource One-Stop Center listed earlier in this section. 2010 Portland Director y of Business Resources 15 U n E M P L O Y M E n T A S S I S TA n C E Oregon Unemployment Insurance The Oregon Employment Department administers the state’s Unemployment Metro Unemployment Insurance Center Insurance Benefits Program, which is funded by Oregon employers who PO Box 14135 are either subject to unemployment insurance payroll taxes or who Salem, OR 97309 reimburse the program for the benefits paid to ex-employees. Payments 1.877.877.1781 are made to qualifying workers who are temporarily unemployed through www.oregon.gov/EMPLOY/UI/ no fault of their own. index.shtml Oregon Work Share Compensation As an alternative to laying off employees, Oregon’s Work Share program State of Oregon allows an employer to decrease an employee’s hours between 20 and Employment Department 40 percent while the Oregon Employment Department provides a Work Share Plan corresponding percentage of unemployment insurance benefits. At least 1.800.436.6191, ext. 7-1337 three employees must participate. Interested employers must submit a www.emp.state.or.us/emprsvcs/ Work Share Plan Application (www.employment.oregon.gov/EMPLOY/ workshare VI/EMPLOYER/work_share_updated.shtml). wORkERS InjUREd On ThE jOB Workers’ Compensation Insurance Oregon’s Workers’ Compensation Division administers the state’s workers’ State of Oregon compensation (Workers’ Comp.) system, which ensures timely and Workers’ Compensation Division appropriate medical treatment and provides time-loss benefits and return- 350 Winter St., NE to-work incentives for injured workers. By law, Oregon employers must Salem OR 97309 carry Workers’ Comp. insurance or be self-insured. Workers’ Comp. protects 503.947.7810 employers by shielding them from liability lawsuits that might result from www.cbs.state.or.us/external/wcd/ work-related injuries or illnesses. An Ombudsman for Small Business is index.html available to answer employers’ questions about Workers’ Comp. and assist with claims processing. Oregon Ombudsman for Small Business 350 Winter Street, NE PO Box 14480 Salem, OR 97309-0405 503.378.4209 http://oregon.gov/DCBS/ SBO/index. shtml YOUTh EMPLOYMEnT Portland Public Schools The Portland Public Schools District offers career and technical programs Portland Public Schools that enable students to see the practical applications of academics, often Professional/Technical Education partnering with local businesses to provide student internships, job-shadow 501 N. Dixon St. opportunities and work experience. Portland, OR 97227 503.916.5114 www.pps.k12.or.us 16 Portland Business Handbook 2010 PORTLAnd dIRECTORY OF BUSInESS RESOURCES 2 . e m pl oy m e nT serviCes Worksource Oregon, Employment Department Worksource Oregon, Employment Department provides recruiting services Worksource Oregon, for businesses as the state’s labor exchange. Worksource Oregon links Employment Department businesses to skilled workers through an online database, drawing from 30 N Webster, Suite E the largest pool of skilled workers in Oregon. Businesses benefit through Portland, OR 97217 fast, easy, flexible services provided from our 24/7 iMatchSkills® system. 503.280.6009 fax: 503.280.6794 e-mail firstname.lastname@example.org Worksource Oregon, Employment Department 30 N Webster, Suite E Portland, OR 97217 503.280.6064 ext. 236 Worksystems, Inc. Businesses interested in hiring a young person ages 14-21 can contact a Worksystems, Inc. worksystems’ Youth Business Services Specialist and ask about the Youth 711 SW Alder St., Suite 200 Services Network. Worksystems administers federal funding to help various Portland, OR 97205 school districts and youth organizations prepare youth to enter the workforce 503.478.7340 with the skills employers need. Hiring a young person from this network does www.worksystems.org/ more than bring you a worker; it provides valuable, real-life, career experience. youthopportunities/tabid/94/ default.aspx Among organizations participating in the Youth Services Network: • Youth Employability Support Services (YESS) Operated by Mt. Hood Mt. Hood Community College Community College, Project YESS is a comprehensive youth employment, Project YESS training and education program serving 16-21 year olds who have 26000 SE Stark St. dropped out of high school, are living in Multnomah County and meet Portland, OR 97030 income guidelines. Services include GED preparation, pre-employment 503.491.7641 testing, job placement and other support services. www.mhcc.edu/pages/844.asp • Youth Employment Institute (YEI) YEI is a nonprofit organization that Youth Employment Institute provides education, employment, and personal development programs 1704 NE 26th Ave. for youth in Portland. YEI’s Employment Services Department coordinates Portland, OR 97212 year-round employment training, job development services and work 503.280.1058 experience placements for youth ages 16-21. www.yei.org 2010 Portland Director y of Business Resources 17 18 Portland Business Handbook 2010 P O R T L A n d d I R E C T O R Y O F B U S I n E S S R E S O U R C E S 3. environmenTal serviCes Contacts for street and sewer maintenance, pollution control, crime and fire prevention, and other services related to the physical and social environment. s e r v i C e s AIR qUALITY Business Assistance Program (BAP) The Oregon Department of Environmental Quality (DEQ) offers assistance State of Oregon to small businesses with questions about air quality regulations and related Department of Environmental Quality issues. The DEQ regulates air pollution from business and industry, motor (DEQ) vehicles, open burning and many other sources. A permit is required to 811 SW 6th Ave. build and operate most types of commercial and industrial facilities emitting Portland, OR 97204 air pollutants. Permits are also required for parking facilities with over 503.229.6147 e n v i r o n m e n T a l 1,000 spaces. The DEQ will assist any business in reviewing its plans prior www.deq.state.or.us/aq/bap/ to construction to ensure compliance with applicable pollution control laws. index.htm Indoor Air Quality Portland offers free, comprehensive technical assistance Best Business Center to residents, developers, architects and designers pursuing commercial 721 NW 9th Ave., Suite 350 and residential development projects in Portland. Resources are available Portland, OR 97209 to help assess and improve indoor air quality. 503.823.3919 www.bestbusinesscenter.com CRIME PREVEnTIOn Community Policing The Portland Police Bureau can provide information on community policing, City of Portland Police Bureau neighborhood crime statistics, and police-community partnership agreements 1111 SW 2nd Ave. and can also answer questions about the Portland Emergency Notification Portland, OR 97204 3 . System (PENS), Block Captain Program, Disability Accommodation Registry 503.823.0283 (planning & support) and Chief’s Forum. It also offers a development site plan review service to 503.823.4636 (information line) help builders put crime prevention and security measures into building plans. www.portlandonline.com/police E n E R G Y C O n S E R VA T I O n Energy Programs – State The Oregon Department of Energy (ODE) offers services and information, State of Oregon including education, training and technical assistance, to help businesses Department of Energy reduce energy costs. Financing and tax credits for energy-saving improve- 625 Marion St., NE, Suite 1 ments are also available. (See the Financial Assistance chapter.) ODE can Salem, OR 97301-3742 help arrange energy audits through local utilities. 503.378.4040 800.221.8035 (toll-free) www.Oregon.gov/ENERGY/ Energy Programs – City of Portland The city’s Bureau of Planning and Sustainability operates various programs Bureau of Planning and Sustainability for new or existing businesses within the city and in some 721 NW 9th Ave., Suite 350 cases statewide. Programs offer information on efficient products and Portland, OR 97209 services, cash incentives, tax credits and loans that can cut energy costs 503.823.758.7222 and help businesses save money. If your business is considering making www.portlandonline.com/bps/ improvements to the building shell or interior spaces, staff can assist you index.cfm with information and advice. Northwest Green Directory OSD (see previous entry) also sponsors this self-populated web database www.nwgreendirectory.com that provides contact and resource information for green building and energy efficiency material and service providers. 2010 Portland Director y of Business Resources 19 FIRE PREVEnTIOn Fire Prevention Unit Prevention services are available to all Portland businesses including safety Portland Fire and Rescue inspections, fire and arson investigation, liquid and waste material inventory, 55 SW Ash statistical records, building plan examination and training of plant emergency Portland, OR 97204 teams. 503.823.3700 www.portlandonline.com/fire h A z A R d O U S wA S T E Asbestos Removal The Department of Environmental Quality (DEQ) administers state State of Oregon regulations pertaining to asbestos abatement. The DEQ also certifies Department of Environmental Quality and licenses contractors for asbestos removal. 811 SW 6th Ave. Portland, OR 97204 503.229.8414 (asbestos) www.deq.state.or.us/aq/asbestos Environmental Cleanup Businesses that have questions about hazardous waste management practices, State of Oregon waste minimization options or other hazardous waste issues can receive free Department of Environmental Quality technical assistance from DEQ. Based on the business’ location, this general 811 SW 6th Ave. contact number will direct the call to the staff resource closest to your location. Portland, OR 97204 (Also see Sustainability. The best way to reduce waste pollution is to avoid 503.229.6258 (cleanup) producing it in the first place. More information is available at www.deq.state.or.us/programs/ www.deq.state.or.us/lq/cu/index.htm). sustainability/10ways-businesses.htm Permits Businesses that generate or store hazardous wastes are required by law to State of Oregon obtain a permit from the DEQ. In some cases, up to 90 days may be Department of Environmental Quality required to process the necessary applications. Staff recommends that 811 SW 6th Ave. applicants start the application process at the earliest date possible. Portland, OR 97204 Technical assistance is available to help businesses reduce their hazardous 503.229.5913 waste, which can also reduce fees and regulatory requirements. 1.800.452.4011 (toll free) www.deq.state.or.us/permitslicenses.htm The U.S. Environmental Protection Agency publishes a handbook entitled U.S. Environmental Protection Agency The Hazardous Waste Permitting Process: A Citizen’s Guide. The DEQ (EPA) U.S. EPA Region 10 web site above provides a link to this guide, or you can find it at the EPA’s 1200 6th Ave., Suite 900 web site at right. Seattle, WA 98101 206.553.1200 www.epa.gov/epawaste/index.htm permit/prmtguid.htm hEALTh SAFETY Food Handlers Certification All food service workers in Oregon must be certified. Multnomah County Multnomah County Health Dept. Environmental Health provides a manual and administers a written exam that Environmental Health Services all food handlers must pass to become certified. 3653 SE 34th Ave. Portland, OR 97202 503.988.3400 www.mchealth.org/foodhand www2.co.multnomah.or.us/ FoodHandlerCard 20 Portland Business Handbook 2010 PORTLAnd dIRECTORY OF BUSInESS RESOURCES 3 . e n v iron m e n Tal serviCes Health & Safety Consultation Services Oregon’s Occupational Safety and Health Division (OR-OSHA) offers Oregon OR-OSHA employers free health and safety consultation services, including review of Consultation Services plans and blueprints for new or expanding businesses and written safety Portland Field Office programs, identification of ergonomic risk factors, and evaluation of industrial 1750 NW Naito Pkwy, Suite 112 health hazards. Consultation includes assistance with developing health and Portland, OR 97209 safety programs to control or eliminate hazards. 503.229.6193 www.cbs.state.or.us/external/osha/ consultation.html Inspections Multnomah County Environmental Health Services is responsible for Multnomah County inspecting all restaurants, temporary food facilities, schools, care facilities, Environmental Health Services swimming pools, hotels and motels. SE Health Center 3653 SE 34th Ave. Portland, OR 97202 503.988.3400 www.mchealthinspect.org/ nUISAnCES Abandoned Autos The Abandoned Auto Section of the Office of Transportation’s Parking City of Portland Patrol Division enforces codes relating to abandoned autos. Office of Transportation Abandoned Auto Section 1120 SW 5th, Room 800 Portland, OR 97204 503.823.7309 (24-hour hotline) 503.823.6814 (M-F, 8-4:30) www.portlandonline.com/transportation/ index.cfm?c=34790 Insects and Rodents Multnomah County’s Vector and Nuisance Control Section can provide Multnomah County Health Dept. advice on rat prevention in private residences, apartment buildings and Vector and Nuisance Control businesses. Control of mosquito sources and provision of Gambusia 5235 N. Columbia Blvd. (mosquito fish) to public and private ponds is made upon request. Portland, OR 97203 503.988.3464 www.mchealth.org/vector/ Noise Control The City of Portland’s noise ordinance establishes permitted levels of noise City of Portland using both audibility standards and actual decibel readings. The Noise Noise Control Control Office fields noise complaints, including enforcement of the 1900 SW 4th Ave. 7 a.m. to 6 p.m. Monday through Saturday permitted hours of construction. 503.823.7350 (noise control hotline) www.portlandonline.com/bds/ (click on “enforcement”) Nuisance Control The city’s Neighborhood Inspections program enforces codes related to City of Portland housing maintenance, including responding to complaints of high grass, Neighborhood Inspections weeds and trash. Compliance Services staff also enforce codes related 1900 SW 4th Ave., Suite 5000 to dangerous buildings, zoning (e.g., zone violations), construction codes Portland, OR 97201 and more. 503.823.7305; 503.823.7306 (nuisance reports) www.portlandonline.com/bds/ (click on “enforcement”) 2010 Portland Director y of Business Resources 21 Nuisance Control - County Multnomah County enforces the county’s nuisance ordinance and responds to Multnomah County Health Dept. complaints regarding solid waste, inoperable vehicles, uncontrolled growth, Vector and Nuisance Control certain noxious weeds, and other situations affecting the health and welfare 5235 N. Columbia Blvd. of residents in unincorporated Multnomah County. Portland, OR 97212 503.988.3464 www.mchealth.org/vector/ PA R k S A n d R E C R E AT I O n General Information Portland Parks & Recreation publishes maps of the park system as well as City of Portland recreation guides to classes, and information on open gym times, golf Parks & Recreation courses, swimming pool schedules and park concerts. It operates 13 1120 SW 5th Ave., Suite 1302 community centers, 13 swimming pools, indoor and outdoor tennis courts, Portland, OR 97204 the Community Music Center and Multnomah Arts Center, and numerous 503.823.PLAY other locations. Its web site can be used to search for any park or particular www.portlandonline.com/parks/ amenity. Organized Recreation Portland Parks & Recreation will assist in organizing company leagues and City of Portland tournaments in basketball, softball, touch football and golf. Parks & Recreation Customer Service Center 1120 SW 5th Ave., Lobby Portland, OR 97204 503.823.2525 (reservation center) www.portlandonline.com/parks/ S O L I d wA S T E A n d R E C Y C L I n G Business Recycling: The BlueWorks Program The City of Portland’s BlueWorks Program helps businesses with garbage, City of Portland recycling, waste prevention and buying recycled products. Free resources Bureau of Planning and Sustainability and on-site assistance are available. Staff provide information on local policies BlueWorks Program and procedures related to collection, transportation and disposal or recycling 721 NW 9th Ave., Suite 350 of all solid wastes. BlueWorks businesses also earn awards and recognition Portland, OR 97209 from the city. 503.823.7037 www.portlandonline.com/bps/ index.cfm Community Environmental Services Community Environmental Services (CES) is a research unit within the Center Portland State University for Urban Studies at Portland State University (PSU). CES conducts research Center for Urban Studies and service projects in the areas of solid waste, recycling, and waste Community Environmental Services prevention with an emphasis on data collection, program evaluation, and 506 SW Mill St., 3rd Floor large institution program design and implementation. Portland, OR 97201 503.725.8448 www.ces.pdx.edu Construction Waste Reduction & Recycling The city’s Green Building program, provides resources for recycling City of Portland construction materials, as well as finding and incorporating Bureau of Planning and Sustainability salvaged materials and deconstructing existing structures for reuse. 721 NW 9th Ave., Suite 350 Portland, OR 97209 503.823.7725 www.portlandonline.com/bps/ 22 Portland Business Handbook 2010 PORTLAnd dIRECTORY OF BUSInESS RESOURCES 3 . e n v iron m e n Tal serviCes Disposal Metro operates the Metro Central Transfer Station in northwest Portland, Metro Central Station the Metro South Transfer Station in Oregon City. 6161 NW 61st Ave. (Northwest Portland) 503.223.6788 Metro South Station 2001 Washington St. (Oregon City) 503.657.2872 www.metro-region.org General Information Metro operates Metro Recycling Information to provide information on what, Metro Recycling Information Hotline how and where to recycle in the region. Metro provides recycling, waste 503.234.3000 reduction and education programs throughout the metropolitan region. www.metro-region.org Portland Composts! Businesses in the City of Portland can contract with waste haulers to collect City of Portland food waste and food-soiled paper for composting. The city provides Bureau of Planning and Sustainability technical assistance, training for employees, marketing materials, collection Portland Composts! Program containers and more. 721 NW 9th Ave., Suite 350 Portland, OR 97209 503.823.7202 (solid waste and recycling) 503.823.1376 (Portland Composts!) www.portlandonline.com/bps The Rebuilding Center The ReBuilding Center is the largest non-profit used building materials resource The Rebuilding Center in North America. You can donate or purchase a wide variety of quality 3625 N. Mississippi Ave. used building and remodeling materials here, or tap into their Deconstruction Portland, OR 97227 Services – a cost-effective way to remove structures while maximizing 503.331.1877 material recovery. www.rebuildingcenter.org Email: email@example.com Storage Businesses that plan to own or operate a site where garbage, demolition State of Oregon waste, industrial waste, land clearing debris or sludge is stored or land-filled Department of Environmental Quality need to apply for a solid waste disposal permit from the state of Oregon Solid Waste Program prior to operation. 811 SW 6th Ave. Portland, OR 97204 503.229.5913 1.800.452.4011 (toll-free DEQ info.) www.deq.state.or.us/lq/sw/ resources.htm SEwERS 24-Hour Emergency Operation The city’s Bureau of Maintenance responds to sewer and stormwater City of Portland emergencies, such as backed up sewers and drains. Office of Transportation Bureau of Maintenance and Repairs 2929 N. Kerby Portland, OR 97227 503.823.1700 www.portlandonline.com/transportation/ 2010 Portland Director y of Business Resources 23 Industrial Discharge Management Industries that produce wastewater or stormwater runoff that contains large City of Portland amounts of conventional organic wastes, or any amount of toxic substances Bureau of Environmental Services or prohibited substances such as flammable, explosive or corrosive materials, 1120 SW 5th Ave., Rm.1000 may be required to pretreat their wastewater before discharging it into the Portland, OR 97204 sewers or storm drainage system. This requirement is administered through 503.823.5320 the city’s Bureau of Environmental Services Pollution Prevention Program, www.portlandonline.com/bes which issues permits as required. The permit establishes standards for the index.cfm?c=31844 discharged wastewater/stormwater and allows the city and the business to Industrial Stormwater Program: plan appropriate pretreatment technique. firstname.lastname@example.org Sewer Availability The Bureau of Environmental Services can provide information about City of Portland storm and sanitary sewer availability; design and permit requirements; Bureau of Environmental Services sewer cost information, etc. 1120 SW 5th Ave. Rm. 1000 Portland, OR 97204 503.823.7761 www.portlandonline.com/bes/ Sewer Cleaning Maintenance Bureau personnel are available to assist or advise in solving City of Portland sewer-related problems, including cleaning, inspection and repair. Office of Transportation Bureau of Maintenance and Repairs 2929 N Kerby Portland, OR 97227 503.823.1700 Sewer Rates and Connection Fees The city’s Bureau of Environmental Services provides information and cost City of Portland quotations on connecting to the city’s sewage system, monthly sewer rates Bureau of Environmental Services and user fees, cost of increasing sewage discharge and general 1120 SW 5th Ave. Rm. 1000 sewer information. Portland, OR 97204 503.823.7761 www.portlandonline.com/bes/ STREETS 24-Hour Emergency Operations The city’s Bureau of Maintenance responds to emergency requests to clear City of Portland streets of snow, ice, or high water or to address wind damage or signal Office of Transportation malfunctions, etc. Emergency Services 2929 N. Kerby Portland, OR 97227 503.823.1700 www.portlandonline.com/transportation/ Cleaning & Maintenance The Bureau of Maintenance has crews to respond to problems with dirt, Portland Transportation Safety & glass, brush or other litter in the streets. The bureau also maintains streets Neighborhood Livability Hot Line constructed to county or city specifications by patching, sealing or resurfacing, 503.823.SAFE (7233) (to report and is responsible for maintenance of facilities within the street, including curbs, non-emergency traffic safety issues) corners, signs, retaining walls, traffic control devices and pavement markings. www.portlandonline.com/transportation/ Bike Lane Maintenance The city Office of Transportation offers a hotline 503.823.CYCL (2925) and online form for small-scale maintenance requests. www.portlandonline.com/transportation/ 24 Portland Business Handbook 2010 PORTLAnd dIRECTORY OF BUSInESS RESOURCES 3 . e n v iron m e n Tal serviCes County Streets Streets outside the city limits but within Multnomah County are the Multnomah County responsibility of the county’s Land Use & Transportation Program. If your Department of Community Services business is located in unincorporated Multnomah County, contact the Land Use & Transportation county for planning, maintenance, or emergency service requests. 1600 SE 190th Ave. Portland, OR 97233-5910 503.988.5050 www.co.multnomah.or.us/dscd/ transportation/ Improvements Adjacent property owners or developers are usually responsible for the City of Portland cost of construction of local streets. Neighbors in an area to be benefited Office of Transportation by the street may form a “Local Improvement District” to share in the cost Bureau of Transportation Engineering of the improvements. They may also take advantage of installment financing and Development through the city. 1120 SW 5th Ave., Rm. 800 Portland, OR 97204 503.823.5185 www.portlandonline.com/transportation/ Lighting The city’s Bureau of Transportation System Management provides and City of Portland maintains street lights for public streets, and covers energy costs. Bureau of Transportation Management System 1120 SW 5th Ave., Rm. 800 Portland, OR 97204 503.823.5381 www.portlandonline.com/transportation/ Sidewalks, Driveways and Curbs Property owners are responsible for the installation and repair of sidewalks, City of Portland driveways and curbs. To ensure safety and neighborhood livability, the Office of Transportation Bureau of Maintenance makes inspections and notifies property owners of Bureau of Maintenance the need to repair. 2929 N. Kerby Portland, OR 97227 503.823.1711 (Sidewalk Handbook) www.portlandonline.com/transportation/ Traffic Signals Emergency service is available through the Bureau of Maintenance to 503.823.5381 or 5382 (Traffic ensure 24-hour operation of signals. Information is also available on Signal Section) obtaining new signals. www.portlandonline.com/transportation/ TREE MAInTEnAnCE Planting, Pruning and Removal Permits are required on new developments and renovations and on private City of Portland property when planting, pruning, removing or spraying trees located in the Parks & Recreation city right-of-way. The permit is free and a certified arborist is available to Urban Forestry Commission offer advice on tree planting, pruning, removal and spraying. 1120 SW 5th Ave., Suite 1302 Portland, OR 97204 503.823.4489 www.portlandonline.com/parks/ (click on “Nature” and then “Urban Forest”) 2010 Portland Director y of Business Resources 25 wA T E R S E R V I C E / q U A L I T Y Customer Service The city’s Bureau of Water Works can assist developers and businesses City of Portland with design and construction of new water systems, leak detection, water Water Bureau conservation (see next page), groundwater protection and more. The city’s 1120 SW 5th Ave. Utilities Customer Service Division can set up and close accounts, provide Portland, OR 97204 information on rates and services, assist with payment arrangements and 503.823.7368 (permits) offer the most recent water quality analysis. 503.823.4874 (leaks – 24-hour) 503.287.8686 (technical assistance for regulated business) 503.823.7770 (customer service – bills, rates.) www.portlandonline.com/water Erosion Control The city’s Site Development Program issues site development permits and City of Portland oversees plan review and inspections related to stormwater, sanitation, Bureau of Development Services erosion control, tree preservation and environmental soils. Site Development 1900 SW 4th Ave. Portland, OR 97201 503.823.6892 503.823.0900 (erosion control hotline) www.portlandonline.com/bds Water Conservation Assistance The Bureau of Water Works’ BIG (Business, Industry and Government) City of Portland water conservation program can help improve the water use efficiency of Water Bureau landscapes and new or remodeled buildings by reviewing project concepts. BIG Program The program also offers technical information on water-efficient technologies 1120 SW 5th Ave. and equipment. Portland, OR 97204 503.823.4527 www.portlandonline.com/water/ Water Quality Permits Oregon’s Department of Environmental Quality (DEQ) is responsible for State of Oregon protecting Oregon’s surface waters and groundwater. DEQ issues permits Department of Environmental Quality as needed to regulate the discharge of water pollution from industrial, 811 SW 6th Ave. commercial and agricultural facilities, as well as municipal sewage 503.229.5696 treatment plants and subsurface sewage disposal systems such as septic tanks. www.deq.state.or.us/WQ 26 Portland Business Handbook 2010 P O R T L A n d d I R E C T O R Y O F B U S I n E S S R E S O U R C E S 4. faCiliTies for evenTs Public facilities available for meetings, conventions, promotional and sports events e v e n T s M E E T I n g S , C O n v E n T I O n S & P R O M O T I O n a L E v E n T fa C I L I T I E S Classrooms Several schools offer the use of their space for community gatherings when Lewis & Clark College not needed for classes. Catering is available. Facilities should be reserved Office of Campus Events well in advance. 503.768.7235 www.lclark.edu/dept/events/ f o r Email: email@example.com Mount Hood Community College Community Services Office f a C i l i T i e s 503.491.7107 www.mhcc.edu/pages/1032.asp Portland Community College (PCC) Public Affairs Department 503.977.4376 www.pcc.edu Portland Public Schools Civic Use of Buildings 4 . 503.916.3268 www.pps.k12.or.us/depts/cub/ University of Portland University Events 503.943.7523 www.upevents.edu (Click on “Facilities”) Email: firstname.lastname@example.org Community Centers Fourteen community centers located throughout the city are available City of Portland for indoor events. Facilities can be reserved by contacting the center Portland Parks and Recreation nearest you (listing follows). For general information, contact 503.823.PLAY (7529) the city Parks and Recreation Bureau or visit its web site. www.portlandonline.com/parks (Click on “Recreation” – “Recreation Facilities” – “Community Centers” Portland-area Community Centers: East Portland 740 SE 106th Ave, Portland, OR 97216 503.823.3450 Fulton Park 68 SW Miles, Portland, OR 97219 503.823.3180 Hillside 653 NW Culpepper Terr., Portland, OR 97210 503.823.3181 Laurelhurst Dance Studio 3756 SE Oak, Portland, OR 97214 503.823.4101 (Laurelhurst Club) Matt Dishman 77 NE Knott, Portland, OR 97212 503.823.3673 Montavilla 8219 NE Glisan, Portland, OR 97220 503.823.4101 Mt. Scott 5530 SE 72nd, Portland, OR 97206 503.823.3183 2010 Portland Director y of Business Resources 27 Portland-area Community Centers (continued): Overlook House 3839 N. Melrose, Portland, OR 97227 503.823.3188 www.historicoverlookhouse.org Peninsula Park 700 N. Portland Blvd., Portland, OR 97217 503.823.3620 St. Johns 8427 N. Central, Portland, OR 97203 503.823.3192 Sellwood 1436 SE Spokane, Portland, OR 97202 503.823.3195 SW Comm. Center 6820 SW 45th, Portland, OR 97219 503.823.2840 University Park 9009 N. Foss, Portland, OR 97203 503.823.3631 Woodstock 5905 SE 43rd, Portland, OR 97206 503.823.3633 Other Area Event Venues: Leach Botanical Garden and Manor House 6704 SE 122nd, Portland, OR 97236 503.823.9503 Old Pioneer Church 455 SE Spokane, Portland, OR 97202 503.234.3570 Crystal Springs Rhododendron Garden (outdoor events) 4201 SE Franklin (at Woodstock), Portland, OR 97202 503.256.2483 Columbia Cottage 4339 N Lombard, Portland, OR 97203 503.735.1537 Multnomah Center 7688 SW Capitol Highway, Portland, OR 97219 503.823.2787 www.portlandonline.com/parks/ omdex/cfm?a=93216 Oregon Convention Center The Oregon Convention Center, the largest in the Pacific Northwest, offers Oregon Convention Center more than 1 million square feet and features high-speed internet connections 777 NE MLK Jr. Blvd. throughout, as well as on-site covered parking. MAX, Portland’s light rail Portland, OR 97232 system, stops directly at the front door, providing easy access to major hotels 503.235.7575 and shopping districts. www.oregoncc.org Pioneer Courthouse Square This full-block open plaza in the heart of downtown is Portland’s premier Pioneer Courthouse Square activity center. Available to rent for exhibits, promotions and community events, 701 SW 6th Ave. it is the home of Oregon’s largest visitor information center housing Tri-Met, Portland, OR 97205 the Portland Oregon Visitor’s Association (POVA), and Ticket Central for 503.223.1613 (admin. office purchasing Ticket-Master, Fastixx and Artistix event and theater tickets. 715 SW Morrison St., Suite 702) www.pioneercourthousesquare.org Pittock Mansion During non-viewing hours, the mansion is available to organized community Pittock Mansion groups - both nonprofit and commercial - for social functions such as 3229 NW Pittock Dr. banquets and receptions. The mansion is limited in seating capacity to Portland, OR 97210 50 persons; however for large functions such as receptions, the mansion 503.823.1652 will accommodate a maximum of 250 people. www.pittockmansion.org Portland Center for the Performing Arts The “Center” consists of three main buildings housing five theaters: Keller Portland Center for the Auditorium, the Arlene Schnitzer Concert Hall, and the New Theater Performing Arts Building, which houses the Newmark, the Dolores Winningstad Theater, 1111 SW Broadway and the new Brunish Hall. Portland, OR 97205 503.274.6568 www.pcpa.com 28 Portland Business Handbook 2010 PORTLAnd dIRECTORY OF BUSInESS RESOURCES 4 . faCil iTie s fo r evenTs • Keller Auditorium, formerly the Civic Auditorium, seats 3,000 on a main floor and two balconies. Known for its excellent acoustics and sight lines, easily accommodates Broadway shows, ballet and grand opera. • Arlene Schnitzer Concert Hall seats 2,776 on a main floor and single balcony. Home to Oregon Symphony, it is perfect for musical performances. • New Theater Building houses the Newmark and Dolores Winningstad theaters, a large and multi-purpose space, small restaurant, box office and administrative offices for the Center, costume workshop, and offices for Portland Center Stage, the resident company in the Newmark Theater. • Newmark Theater was designed primarily for drama productions, but is also suitable for medium and small scale dance, chamber orchestra and recitals. The Edwardian-style theater seats 880 on a main floor and two balconies. Portland Center for the Performing Arts (continued) • Dolores Winningstad Theater was designed to be a multipurpose room, providing maximum flexibility for presentation of performing arts, meetings, dances and receptions. Maximum seating is 288. • Virginia Brunish Hall seats 200. Lobby spaces in all three buildings are available for rent when the theaters are not in use. Rental use ranges from wedding receptions and high school proms, to corporate dinners and gala fund-raisers. When ornamental gates are lowered closing Main Street between the Arlene Schnitzer Concert Hall and the New Theater Building, a landscaped Main Street Plaza with public art becomes an attractive site for outdoor events. Portland Exposition Center The Expo center offers more than 330,000 square feet of flat floor space Portland Metropolitan under one roof as well as seven halls of varying sizes. It features 3,000 Exposition Center on-site parking spaces and is served by light rail. Food and beverage 2060 N. Marine Dr. service is available. Portland, OR 97217 503.736.5200 www.expocenter.org Email: email@example.com Portland Spirit Cruises Private rental of three yachts is available for Willamette River cruises Portland Spirit accommodating up to 540 passengers. Cruises are available for breakfast 110 SE Caruthers or lunch meetings, employee celebrations and holiday parties. An event Portland, OR 97214 planner is available with every private rental. 503.224.3900 www.portlandspirit.com Rose Quarter The Rose Quarter features three facilities on its campus: the Rose Garden, PMC the Rose Quarter Memorial Coliseum and the Rose Quarter Commons. From hosting major Oregon Arena Corp. concerts, NBA games, WHL games, circuses, conventions and festivals to 1N Center Court, #150 trade shows and meeting room banquets, the Rose Quarter accommodates Portland, OR 97227 events of all sizes with a variety of specific needs. With a total of 11 503.797.9990 meeting rooms on campus, the Rose Quarter can host any breakfast, www.rosequarter.com luncheon or dinner banquet. • The Rose Garden is a 20,000-plus seat, state-of-the-art arena with restaurants and four meeting rooms. • The Memorial Coliseum features a 40,000-square-foot exhibit hall, seven meeting rooms that can accommodate groups up to 500 people and a 12,000-plus seat arena. • The Rose Quarter Commons, Portland’s largest outdoor public plaza, people. The paved plaza of Business Rose can accommodate 5,000 2010 Portland Director y connects the Resources 29 Garden and the Memorial Coliseum. Rose Quarter (continued from previous page) • The Rose Quarter Commons, Portland’s largest outdoor public plaza, can accommodate 5,000 people. The paved plaza connects the Rose Garden and the Memorial Coliseum. World Trade Center Portland Conference Center The Conference Center is located at Two World Trade Center, between World Trade Center Portland Southwest Front and First avenues and Taylor and Salmon streets. Conference Center World-class amenities and a staff committed to service and hospitality are 121 SW Salmon St., 2WTC available for your meetings, conferences, banquets, promotional events, Portland, OR 97204 receptions and private parties. Gourmet catering services feature an 503.464.8688 (event coordinators) international menu. The facility includes 20,000 square feet of flexible www.wtcpd.com meeting space, a state-of-the-art auditorium and 10,000 square feet of covered outdoor plaza for summer evening events. S P O R T S E V E n T FA C I L I T I E S – O U T d O O R R E C R E AT I O n Mt. Hood Community College (MHCC) Sports Arenas A complete outdoor stadium, the area’s largest aquatic complex, eight Mt. Hood Community College lighted tennis courts, and a domed gymnasium are all available for use 26000 SE Stark St. for sporting and entertainment events or recreation. 503.491.7107 www.mhcc.edu/pages/1032.asp Parks - City A business planning a company or group picnic for 50 or more can reserve City of Portland a park area to assure a memorable day. Special events, such as concerts, Portland Parks & Recreation festivals, weddings, or any other organized events using city athletic fields 503.823.2223 require a permit. Additional information is available by contacting Portland 503.823.2525 (permit information) Parks and Recreation. www.parks.ci.portland.or.us/parks Parks - County Metro Regional Parks, Trails and Greenspaces manages about 8,500 acres Metro of regional parks, marine and natural area facilities, and open spaces. Parks, Trails & Greenspaces Metro regional parks include Blue Lake Regional Park, Oxbow Regional 600 NE Grand Ave. Park, Glendoveer Golf Course and Howell Territorial Park. Metro manages Portland, OR 97232-2736 four marine parks that include Sauvie Island Boat Ramp and Oregon’s largest 503.797.1850 public marina: Chinook Landing on the Columbia River. Metro also manages www.metro-region.org, also natural areas such as Smith and Bybee Lakes and Beggers-tick Wildlife Refuge. www.oregonmetro.gov/parks Sports Information The Oregon Sports Authority promotes the state of Oregon for select amateur Oregon Sports Authority and professional sports events and related activities. It produces Oregon 1888 SW Madison, 2nd Floor Sports Directory, Youth Sports Directory and a comprehensive Sports Portland, OR 97205 Calendar, all found on the its web site. 503.234.4500 www.oregonsports.org 30 Portland Business Handbook 2010 P O R T L A n d d I R E C T O R Y O F B U S I n E S S R E S O U R C E S 5. finanCial assisTanCe Programs offering direct loans, loan guarantees, tax credits and other forms of financial assistance. (Note: See the Checklist for New and Expanding Businesses located in the a s s i s T a n C e front of this directory for detailed information about how best to research and organize a business plan to ensure success with potential lenders – pages 3-5.) F I N A N C I A L P L A N N I N G A S S I S TA N C E Business Capital Resource Centers (BCRC) The U.S. Small Business Administration has partnered with the Oregon Portland BCRC Economic & Community Development Department, Oregon Small Business Oregon Association of Minority Development Center Network, SCORE and local community organizations Entrepreneurs (OAME) to create several BCRCs throughout Oregon. BCRCs provide “one-stop” 4134 N. Vancouver Ave. f i n a n C i a l access to information on local capital resources and assistance with Portland, OR 97217 writing loan proposals. Each BCRC offers an extensive small business 503.249.7744 library and computer resources. www.oame.org Portland State University Business Outreach Program The Business Outreach Program provides long-term mentoring relationships to Portland State University start-up and emerging business. The program offers businesses assistance by School of Business Administration providing product cost analysis, accounting system set-ups and training, and Business Outreach Program business assessments using measurements such as financial health and 4314 N. Vancouver, Suite 309 profit potential. Portland, OR 97217 5 . 503.725.9820 www.sba.pdx.edu/outreach/ SCORE SCORE, sponsored by the U.S. Small Business Administration (SBA), provides Portland SCORE volunteer counselors to prospective and current business owners desiring 601 SW 2nd Ave., Suite 950 advice and training on management and financial issues. Portland, OR 97204 503.326.5211 www.scorepdx.org Small Business Development Centers (SBDC) Staffed with experienced business instructors and counselors, the centers Portland Community College offer workshops, classes, one-on-one counseling, and a variety of tools to Small Business Development Center help individuals start and grow a business. Classes are taught by business 2025 Lloyd Center Mall professionals and cover all phases of a business from start-up to development Portland, OR 97232 and growth. Topics include: Business Operations, Marketing, Writing a 503.978.5080 Business Plan, and Financing Your Business. www.bizcenter.org/pdx (For other locations, visit: www.bizcenter.org/Locations) 2010 Portland Director y of Business Resources 31 IndUSTRIAL BOnd PROGRAMS Industrial Development Revenue Bonds (IDRB) The state will issue tax-exempt bonds on behalf of qualified businesses to State of Oregon provide long-term financing for land, buildings and equipment at rates Oregon Business Development below the prime rate. Generally, projects need to be for at least $1 million. 775 Summer St., Suite 200 Other issuers of industrial development revenue bonds include Oregon’s Salem, OR 97301-1280 port districts and the Portland Development Commission (for projects within 503.986.0123 the districts or city limits, respectively). www.oregon.gov/obdd/index.shtml Portland Development Commission 222 NW 5th Ave. Portland, OR 97209 503.823.300 www.pdc.us Port of Portland 121 NW Everett Street Portland, OR 97209-4049 503.944.7539 1.800.547.8411 www.portofportland.com LOAn PROGRAMS Housing Development Loans/Incentives The Portland Housing Bureau offers direct financial assistance through Housing Portland Development Subordinate Loana, Direct Financed Acquisition Loana and Equity Housing Bureau Gap Contribution programs, among others. These usually serve as gap 421 SW 6th Ave., Suite 500 financing on projects that further city housing goals for affordable housing, Portland, OR 97204 mixed-income and mixed-use housing, rental or ownership housing, family 503.823.2375 housing, senior and special-needs housing. www.pdc.us/housing Entrepreneurial Development Loan Fund (EDLF) The EDLF fund provides initial loans of up to $25,000 and follow-up loans of State of Oregon $15,000 to businesses meeting two of the following criteria: 1) in operation Oregon Business Development for less than 24 months; 2) revenues of $100,000 or less in the last 775 Summer St., Suite 200 12 months; or 3) run by a severely disabled person. The applicant must also Salem, OR 97301-1280 be enrolled in or have completed a Small Business Development Center 503.986.0123 (SBDC) counseling program and have a business plan reviewed by an SBDC. www.oregon4biz.com Mercy Corps Northwest Loan Program Mercy Corps Northwest assists individuals from the Portland–Vancouver Mercy Corps NW metro region, including minorities, women, refugees, immigrants, and the 43 SW Naito Parkway previously incarcerated, by increasing their economic self-sufficiency through Portland, OR 97204 micro-enterprise development and self-employment. The Mercy Corps 503.896.5070 Northwest Loan program exists to provide financing to entrepreneurs who www.mercycorpsnw.org, also have viable business ideas. Loans range from $500 to $50,000 based on www.pdxbizhelp.org capability and capacity. Terms are for up to 60 months and are at competitive rates. Micro-Enterprise Loan Fund Targeted to small, emerging, women-owned and minority businesses, this Albina Community Bank - MLK Branch program provides loans and lines of credit from $5,000 to $50,000. 2002 NE MLK Jr. Blvd. A grant from the State of Oregon Economic and Community Development Portland, OR 97212 Department allows Albina Community Bank to provide this service. 503.287.7537 www.albinabank.com 32 Portland Business Handbook 2010 PORTLAnd dIRECTORY OF BUSInESS RESOURCES 5 . f in an Cial assisTanCe Oregon Association of Minority Entrepreneurs Credit Corp. (OAMECC) This subsidiary of OAME provides direct financial aid to business owners OAMECC through a micro-plan program ($500 to $15,000 loans) or through a 4134 N. Vancouver Small Business Administration MicroLoan Program (loans up to $35,000). Portland, OR 97217 503.249.7744 www.oame.org Oregon Business Development Fund (OBDF) The “regular” OBDF program offers longer-term gap financing for basic- State of Oregon sector businesses of up to $500,000 or 40 percent of a project’s cost. Oregon Business Development The “targeted” OBDF provides incentives that encourage companies 775 Summer St., Suite 200 to locate or expand in distressed areas of the state, offering below-market Salem, OR 97301-1280 interest rates (prime minus four points) with a floor of four percent. 503.986.0123 www.oregon4biz.com Oregon Capital Access Program This program is designed to increase bank financing to Oregon small State of Oregon businesses by providing loan portfolio insurance to cover higher risk Oregon Business Development loans. Borrowers pay a fee of between 3 and 7 percent of the loan 775 Summer St., Suite 200 amount, which is matched by the state and contributed to a loan loss Salem, OR 97301-1280 reserve account. 503.986.0123 www.oregon4biz.com Oregon Credit Enhancement Fund (CEF) Like the Capital Access Program, the CEF fund provides guarantees to State of Oregon enrolled banks, enabling them to increase capital available to small Oregon Economic & Community businesses. However, greater restrictions apply as to the type, size and Development Dept. (OECDD) location of businesses that qualify. The state charges a one-time, up front 775 Summer St., Suite 200 insurance premium for the program. Salem, OR 97301-1280 503.986.0172 www.oregon4biz.com Portland Development Commission (PDC) Portland companies able to obtain some financing from private sources or Portland Development Commission lenders, but not enough to achieve their objectives, are potential candidates 222 NW 5th Ave. for PDC business finance tools. Each program has unique service areas Portland, OR 97209 and terms and comes with job retention and creation requirements. 503.823.3321 A copy of the Quick Guide to PDC Business Finance Programs may be www.pdc.us/bizfinance downloaded from PDC’s web site or picked up at PDC’s headquarters. Full descriptions of each loan program are available on the web site. ShoreBank Enterprise Cascadia This non-profit, community development financial institution provides loans ShoreBank Enterprise Cascadia and one-on-one business counseling to underserved entrepreneurs and small 1101 SW Washington St. businesses, particularly low-income individuals, minorities and women. Portland, OR 97205 503.916.1552 ext. 129 www.sbpac.com Small Business Administration Loan Guarantee Programs The U.S. Small Business Administration offers a variety of loan programs. Among them: • The 504 Loan Program provides long-term subordinate financing for the U.S. Small Business Administration acquisition or renovation of land, buildings, or major equipment by businesses Portland District Office that create jobs, improve the local economy or meet other SBA goals. 601 SW 2nd Ave., Suite 950 The borrower puts 10 percent down, obtains 50 percent financing and the Portland, OR 97204-3154 SBA program provides the remaining 40 percent. Loans are provided through 503.326.2682 Certified Development Companies. (Local CDCs are listed on the SBA web site.) www.sba.gov/or 2010 Portland Director y of Business Resources 33 Small Business Administration Loan Guarantee Programs (continued from prior page) • The 7 (a) Loan Guaranty Program can be used to obtain a third-party loan SBA 504 Loan CDCs: to expand or renovate facilities, purchase machinery and major equipment, CCD Business Development Corp.; augment working capital, purchase land or buildings or construct commercial Portland Office buildings, and refinance existing debt. The SBA can guarantee as much as 6312 SW Capitol Hwy., Suite 441 85 percent of loans up to $150,000 and 75 percent of loans over that Portland, OR 97239 amount. Beyond the regular 7(a) program, there are several specialized 503.245.1175 7(a) loan guaranty programs, including: www.ccdbusiness.com • CAPlines, an umbrella loan program helping small businesses meet their Evergreen Business Capital short-term and cyclical working capital needs through five different programs. 1618 SW 1st Ave., Suite 401 • The LowDoc Loan Program, offering a simple, one-page SBA application Portland, OR 97201 form and rapid turn-around on qualifying loans. 503.222.7496 or 1091 • The Export Express Loan Program, helping to secure loans of up to 1.800. 878.6613 (toll free) $250,000 for either short-term working capital or longer term fixed www.ecda.com asset financing. • The Export Working Capital Program, providing companies with loan U.S. Small Business Administration guarantees of up to $2 million specifically for export sales and contracts. Portland District Office • The International Trade Loan Program, offers long-term financing to 601 SW 2nd Ave., Suite 950 growing export businesses and those adversely affected by import Portland, OR 97204-3154 competition. 503.326.2682 • SBAExpress, authorizing SBA preferred lenders a streamlined process www.sba.gov for loans of up to $350,000 (SBA guarantees 50 percent). • The 7(m) Microloan Program provides between $500 and $35,000 SBA 7(m) Microloan Provider: loans through nonprofit intermediaries. Proceeds may be used for typical OAMECC business purposes such as working capital, machinery and equipment, etc. 4134 N. Vancouver Portland, OR 97217 503.249.7744 www.oame.org • The Small Business Investment Company Program (SBIC) brings together SBA SBIC Providers (list): privately owned and managed investment (“venture capital”) firms interested www.sba.gov /aboutsba/sbaprograms/ in investing or making loans to small businesses in the manufacturing and inv/index.html service industries. Investments and/or loans may involve the SBIC’s own funds or funds obtained at favorable rates with SBA guarantees. State Energy Loan Program (SELP) SELP finances qualifying energy conservation projects and renewable energy Oregon Dept. of Energy resource development in Oregon, including projects that use recycled 625 Marion St. NE materials to create products or use or promote the use of alternative fuels. Salem, OR 97301-3742 Projects can be a retrofit of existing facilities or new construction. Loans 503.378.4040 are fixed rate, long term and at competitive rates. 1.800.221.8035 (toll-free) www.oregon.gov/energy Surety Bond Guarantee Program This SBA program provides assistance to qualified small business Supervisory Surety Bond Specialist contractors of good character and reputation who are required to have a Thomas Ewbank bid, performance or payment bond in order to obtain a contract, providing 2401 4th Ave., Suite 450 a bond is not obtainable without SBA’s assistance. Seattle, WA 98121 206.553.0961 www.sba.gov/financing/bonds/ wha tis.html (general info) www.sba.gov/or/OR_ORSURETIES.html (local agents) 34 Portland Business Handbook 2010 PORTLAnd dIRECTORY OF BUSInESS RESOURCES 5 . f in an Cial assisTanCe M AT C h I n G G R A n T P R O G R A M S Asset Builder Individual Development Account (IDA) Mercy Corps Northwest offers a matched savings account to help low- Mercy Corps Northwest income entrepreneurs save money to invest in their own micro-enterprise. 43 SW Naito Parkway Over several months, eligible participants make regular deposits into an Portland, OR 97204 account at a partner bank to reach a savings goal, and attend money 503.896.5070 management and business planning workshops. Upon successful completion, www.mercycorpsnw.org savers access a matched investment to purchase business-related assets. Development Opportunity Services (DOS) PDC’s Development Opportunity Services Program provides business Portland Development Commission and property owners with technical assistance and resources to assess the Development Dept. feasibility of redeveloping property along commercial main streets. The DOS 222 NW 5th Ave. program provides seed money to hire real estate development consultants Portland, OR 97209-3859 who help evaluate possible uses and improvements for underutilized or 503.823.3200 vacant properties. www.pdc.us/dos Green Investment Fund (GIF) The Green Investment Fund is a competitive grant program that supports City of Portland innovative green building projects in Portland. Industrial, residential, Office of Sustainable Development commercial, and mixed-use public and private organizations may apply 721 NW 9th Ave., Suite 350 through the city’s Office of Sustainable Development. Portland, OR 97209 503.823.7725 www.portlandonline.com/bps/ Multifamily Energy Assistance Program The city provides free assistance to multifamily property owners to City of Portland achieve energy efficiency and financial savings through weatherization. Bureau of Planning and Sustainability Customer service specialists educate and help property owners and 721 NW 9th Ave., Suite 350 managers apply for valuable incentives from the Energy Trust of Oregon, Inc., Portland, OR 97209 and the Oregon Department of Energy. 503.823.0532 800.813.2201 www.sustainableportland.org Storefront Improvement Program The Storefront Improvement Program provides matching grants and technical Portland Development Commission assistance to business and property owners in eligible neighborhoods. Economic Development Department Recipients can use the support for a variety of building façade improvements, 222 NW 5th Ave. ranging from repainting to purchase of new windows and awnings. Portland, OR 97209 503.823.9036 www.pdc.us/storefront The Sustainable Business Assistance Program The Zero Waste Alliance (ZWA) manages the Sustainable Business Assistance Zero Waste Alliance Program that provides matching funds to companies for an identified project The Sustainable Business to reduce waste, identify alternative processing solutions, and/or review a Assistance Program building design for increased energy efficiencies. The program is available One World Trade center to companies that are located in urban renewal areas with available funds. 121 SW Salmon Street Portland, OR 97204 503.279.9383 www.zerowaste.org 2010 Portland Director y of Business Resources 35 Ta x a B aT E M E n T S , C R E D I T S , & E x E M P T I O n S Business Energy Tax Credit (BETC) BETC is an incentive for businesses to invest in energy conservation, recycling, State of Oregon renewable energy resources and less-polluting transportation modes and fuels. Department of Energy The tax credit is 35 percent of eligible project costs and is taken over five 625 Marion St., NE, Suite 1 years: 10 percent in the first and second years and 5 percent each year Salem, OR 97301 thereafter. Unused credits can be carried forward up to eight years. Those 1.800.221.8035 (toll free) with eligible project costs of $20,000 or less may take the tax credit in http://oregon.gov/ENERGY/CONS/ one year. BUS/BETC.shtml Construction-In-Process Exemption Most projects to erect or enlarge a building or structure may be exempt Multnomah County from property taxes for up to two years anywhere in Oregon, while under Division of Assessment and Taxation construction and not in use or occupied – or otherwise not ready for any P.O. Box 2716 commercially intended purpose – on Jan. 1 of the tax assessment year. Portland, OR 97208-2716 This exemption applies also to on-site machinery or equipment being 503.988.3326 installed as real property. www.co.multnomah.or.us Enterprise & E-Commerce Zone Tax Benefits The North/Northeast Portland Enterprise and Electronic Commerce Zone Portland Development Commission is a public/private partnership program managed by the PDC that provides Economic Development Department a five-year property tax abatement on new investment and, for eligible 222 NW 5th Ave. E-commerce businesses, a 25 percent state income/excise tax credit, in Portland, OR 97209 exchange for meeting job creation and other requirements aimed at business 503.823.3200 creation within the zone. www.pdc.us/bus_serv/ezone.asp Environmental Tax Credits Oregon’s Department of Environmental Quality can help Oregon business State of Oregon owners determine which of several Oregon tax credits they may be eligible Dept. of Environmental Quality for, such as pollution control tax credits and truck engine tax credits. 811 SW 6th Ave Portland, OR 97204-1390 1.503.229.5696 www.deq.state.or.us Green Building Tax Credits G/Rated, the city’s green building program, maintains a comprehensive City of Portland list of current financial incentives for commercial green building projects. Office of Sustainable Development Visit G/Rated’s web site for an up-to-date list. 721 NW 9th Ave., Suite 350 Portland, OR 97209 503.823.7725 503.823.5431 (Green Buildin Hotline) www.portlandonline.com/osd/g-rated www.portlandonline.com/bps/ index.cfm?c=41481 (pdf document: Green Building Incentives That Work) Historic Property Tax Benefits The Oregon SHPO has two tax incentive programs to encourage the State Historic Preservation Office appropriate rehabilitation and maintenance of historic properties listed on the (SHPO) National Register of Historic Places. The Federal Tax Credit program is for 725 Summer St., NE, Suite E income-producing buildings only (commercial and residential rental). It saves Salem, OR 97301 the property owner 20 percent of the cost of rehabilitation through a federal 503.378.4168, ext. 260 income tax credit. Oregon´s Special Assessment of Historic Properties www.oregon.gov/OPRD/ HCD/ program offers a 15-year “freeze” of a property’s assessed value for buildings SHPO/index.shtml that will be significantly but appropriately rehabilitated and maintained. 36 Portland Business Handbook 2010 PORTLAnd dIRECTORY OF BUSInESS RESOURCES 5 . f in an Cial assisTanCe Historic Preservation Easements As a tool to protect historic properties, this program allows owners of a listed Historic Preservation League of Oregon historic place to donate an easement to the non-profit Historic Preservation 24 NW 1st Ave., Suite 274 League of Oregon (HPLO), thereby restricting future use or development. Portland, OR 97209 Tax benefits to the donor include write-offs for charitable deductions on federal 503.243.1923 tax returns, which carry through on state returns. Property and estate taxes www.historicpreservationleague.org may also be reduced if true cash value of the property is lessened. Housing Development Tax Benefits PDC offers several tax abatement and exemption programs to housing Portland Housing developers building specific types of housing and/or in particular areas Bureau of the city. These include tax breaks for qualifying transit-oriented 421 SW 6th Ave., Suite 500 development (TOD), new multiple-unit housing (NMUH) in urban renewal Portland, OR 97204 areas or the Central City, single-family new construction within the 503.823.2375 “Homebuyer Opportunity Area,” rental property rehabilitation and certain www.pdc.us/housing_services_builders_ fee exemptions for affordable housing. and_developers/default.asp Miscellaneous Business Tax Credits The Oregon Department of Revenue has information and online forms for State of Oregon various tax credits for corporations, including those for employer-provided Department of Revenue dependent care assistance, donations of computers for research, even fish 955 Center St., NE habitat improvements. Salem, OR 97301-2555 503.945.8290 1.800.356.4222 (toll-free) www.oregon.gov/DOR/BUS/docs/ 102-694-9.pdf Research Tax Credits Offered to corporate taxpayers, Oregon’s Research Tax Credit applies to State of Oregon research activity or investments and usually equals 5 percent of the increase Department of Revenue in qualified research expenses over a base amount for the taxable year. 503.945.8290; 503.378.4988 The annual maximum credit allowed is $2 million per claimant. 1.800.356.4222 (toll-free) www.oregon.gov/DOR/BUS/docs/ 102-128.pdf Email: firstname.lastname@example.org Strategic Investment Program (SIP) The Strategic Investment Program (SIP) offers property tax relief for qualifying State of Oregon large capital projects. Properties developed under this program are exempt Business Development Deptartment from local property taxes for 15 years on assessed value in excess of 775 Summer St., Suite 200 $25 million ($100 million in a large, urban area). Salem, OR 97301-1280 503.986.0123 www.oregon4biz.com/The-Oregon- Advantage/Tax-Incentives/ Strategic-Investments-Program/ OThER Oregon Entrepreneurs Network (OEN) OEN manages the operations of two investment groups that help entrepreneurs OEN fund the growth of their enterprise. The Women’s Investment Network (WIN) 309 SW 6th Ave., Suite 212 and the Portland Angel Network (PAN) meet regularly to discuss investment Portland, OR 97204 opportunities in emerging companies in the region, and looks particularly at 503.222.2270 opportunities with good growth and profit potential. Companies looking to www.oen.org receive angel funding should be seeking capital within the range of $250,000 to $2 million. Interested companies are strongly encouraged to participate in OEN. 2010 Portland Director y of Business Resources 37 Active Capital This private, non-profit listing service, previously known as the Angel Capital Active Capital Electronic Network (ACE-Net), is the only low-cost Internet-based option to ACE-Net.org, Inc. register securities for sale, up to $5 million/year. Small business owners may Office of Technology and vate investors can search for equity financing projects that interest them. Commercialization CA State University San Bernadino 5500 University Parkway San Bernadino, CA 92407 http://activecapital.org Oregon State Regulator: Department of Consumer and Business Services Division of Finance and Corporate Securities 350 Winter St., NE, Room 410 Salem, OR 97301-3881 503.378.4387 (district admin.) 38 Portland Business Handbook 2010 P O R T L A n d d I R E C T O R Y O F B U S I n E S S R E S O U R C E S 6. inTernaTional Trade (imporT/exporT) Agencies, services and resources available to help businesses involved in trading overseas, or seeking to expand into international markets. ( i m p o r T / e x p o r T ) Centers for International Business Education and Research (CIBER) CIBERs assist U.S. companies with exporting and are located at 31universities University of Washington around the U.S. (University of Washington in the Pacific Northwest) Each Center for International Business center serves as a regional resource to business, students, and academics, Education and Research (Ciber) offering current information on the business and political climates in197 The Business School countries, market potential indicators, and more. Seattle, WA 98195-3200 206.685.3432 (Global Business Cntr.) http://bschool.washington.edu/ciber/ http://ciberweb.msu.edu/Michigan Email: email@example.com Export.gov Export.gov brings together resources from across the U.S. Government to Export.gov assist American businesses in planning their international sales strategies and 1.800.USA.TRADE (872.8723) succeed in today’s global marketplace. From market research and trade www.export.gov leads to export finance information to agricultural export assistance, Export.gov Email: firstname.lastname@example.org T r a d e helps American exporters navigate the international sales process and avoid pitfalls such as non-payment and intellectual property misappropriation. Learn how to export in its Export Basics section or register to access market research and trade leads. Contact the Trade Information Center to receive immediate answers to exporting questions. Or call trade specialists to receive top-notch export solutions, international trade guidance and referrals to key i n T e r n a T i o n a l contacts in the U.S. Government. Among specific services/resources accessible through Export.gov (or at separate phone numbers and web sites as listed): • Business Information Service for the Newly Independent States (BISNIS). BISNIS is the U.S. Government’s primary market information center for U.S. U.S. Dept. of Commerce companies exploring export and investment opportunities in Russia and USA Trade Center Eurasia. BISNIS provides U.S. companies with the latest market reports and 1401 Constitution Ave, NW tips on developments, export and investment leads, and strategies for doing Washington, DC 20230 business in Russia and Eurasia. Stop R*BISNIS 1.800.USA.TRADE (872.8723) www.bisnis.doc.gov/ Email: email@example.com • Export-Import Bank of the United States. (See page 40 in this section.) 6 . • Foreign Agriculture Service. Part of the U.S. Department of Agriculture (USDA), the FAS works to improve foreign market access for U.S. products, U.S. Department of Agriculture build new markets, improve the competitive position of U.S. agriculture in Market Access and Compliance the global marketplace, and provide food aid and technical assistance International Trade Administration to foreign countries. Staffing offices in more than 90 countries around the 1401 Constitution Ave, NW world, FAS has primary responsibility for USDA’s international activities – Washington, D.C. 20230 market development, trade agreements and negotiations, and the 1.800.USA.TRADE (872.8723) collection and analysis of statistics and market information. It also http://trade.gov/mac/index.asp administers USDA’s export credit guarantee. or www.ita.doc.gov 2010 Portland Director y of Business Resources 39 • Overseas Private Investment Corporation. (See page 41 in this section.) • Trade Adjustment Assistance Center (TAAC). Sponsored by the U.S. U.S. Department of Commerce Department of Commerce Economic Development Administration, TAAC Economic Development Administration is often referred to as a government “grant” program, although it is actually Northwest Trade Adjustment a matching funds program designed to help manufacturing and production Assistance Center (TAAC) firms that have lost domestic sales and employment due to increased imports 1200 Westlake Ave., N., Suite 802 of similar or competitive goods. To help a firm improve its competitive position, Seattle, WA 98109 TAAC covers outside consulting services, which can include engineers, 1.800.667.8087 designers or other industry-specific experts. www.taacenters.org/nwtaac.asp • Trade Compliance Center (TCC). Part of the U.S. Department of Commerce’s U.S. Department of Commerce International Trade Administration, the TCC is the U.S. Government’s focal Trade Compliance Center (TCC) point for monitoring foreign compliance with trade agreements to see that Market Access and Compliance U.S. firms and workers get maximum benefits from these agreements. Contact International Trade Administration the TCC for assistance in resolving trade barriers or unfair situations you 1401 Constitution Ave., NW encounter in foreign markets. The TCC’s web site offers a trade agreement Washington, D.C. 20230 database, market access reports, up-to-date news on changes affecting 1.800.USA.TRADE (872.8723) market access and a trade complaint hotline for businesses experiencing http://trade.gov/mac/index.asp foreign trade barriers. or www.ita.doc.gov • U.S. Export Assistance Center (EAC) – Portland. Trade professionals at U.S. Department of Commerce this center provide counseling and a variety of products and services to help U.S. Export Assistance Center – small and midsized U.S. businesses export their products and services. Portland Designed to be a comprehensive, “one-stop” source of trade information One World Trade Center and help, Portland’s EAC is staffed by the U.S. Commercial Service. The 121 SW Salmon St., Suite 242 Economic Development Administration is also located within the EAC. All Portland, OR 97204 are agencies within the U.S. Department of Commerce. Center staff can 503.326.3001 or 5498 help companies determine their market potential, provide detailed information www.buyusa.gov/oregon/ about business and economic conditions of markets they are considering, (export financing) assist in finding international partners, and help create market entry strategies. www.sba.gov The U.S. Small Business Administration representative located in the center (listing of international trade resources provides export finance counseling and assistance about programs that exist and assistance: www.sba.gov./ to help exporters leverage their financial resources. localresources/district/or/or_ itresources.htm) • U.S. Small Business Administration Office of International Trade. (See page 41in this section.) • U.S. Trade and Development Agency (USTDA). This agency offers technical U.S. Trade and Development Agency assistance, investment analysis, training, orientation visits and business 1000 Wilson Blvd., Suite 1600 workshops that support development of export opportunities in developing Arlington, VA 22209 and middle-income countries. Details on how to work with USTDA, current 703.875.4357 competitive opportunities, upcoming events, and information on how to www.ustda.gov obtain copies of USTDA-funded studies are available on its web site. Export-Import Bank (Ex-Im Bank) Through its main office in Washington, D.C., and its regional offices, the Export-Import Bank of the United States Export-Import Bank of the United States (Ex-Im Bank) offers export (not import) 811 Vermont Ave., NW counseling and financial assistance to U.S. businesses unable to obtain trade Washington, DC 20571 financing through the private sector. Ex-Im has three main programs: the 800.565.3946 (Select Option #2 Working Capital Guarantee Program, the Export Credit Insurance to reach nearest regional office) Program and the Direct Loans and Guarantees Program. Ex-Im also 800.565.EXIM (3946) helps to level the playing field for U.S. exporters by matching the financing www.exim.gov/ that other governments provide to their exporters. 40 Portland Business Handbook 2010 PORTLAnd dIRECTORY OF BUSInESS RESOURCES 6 . in Te rn aTion al Trad e (im por T/exp o rT) Foreign Trade Zones Oregon has four foreign trade zones (FTZs), including No. 45 in Portland, Port of Portland administered by the Port of Portland. An FTZ is an area under U.S. 121 NW Everett St. Customs’ supervision where foreign products may be brought into the Portland, OR 97209 country, deferring payment of duties until these goods leave the zone and 503.944.7000 enter the U.S. stream of commerce. The advantage is that imports may be www.portofportland.com stored, exhibited, processed or assembled without duties being paid until the goods physically move out of the zone. Moreover, if imported goods are later exported from the FTZ to a foreign destination, no customs duties are required. Oregon Agricultural Development & Marketing Division (ADMD) Oregon’s ADMD offers international and domestic marketing assistance for Oregon Dept. of Agriculture agricultural and aquatic (seafood) products, opening and developing export Agricultural Development and markets for Oregon producers. It organizes and leads overseas agricultural Marketing Division trade missions and hosts incoming foreign business delegates. It works closely Food Innovation Center with the USDA Foreign Agricultural Service (FAS) and is a member of the 1207 NW Naito Parkway, Suite 104 Western U.S. Agricultural Trade Association (WUSATA), which administrates Portland, OR 97209-2832 the Market Access Program (MAP) a grant program funded by the USDA. 503.872.6600 http://oregon.gov/ODA/ADMD/ index.shtml Oregon Economic & Community Development Department (OECDD) OECDD’s International Trade Team helps identify prospects for Oregon Business Development Department products in key international markets and helps Oregon companies capitalize Portland Office– on these opportunities. Overseas representatives in Japan, China, Korea, One World Trade Center and elsewhere in Southeast Asia and in Europe help Oregon companies by 121 SW Salmon St., Suite 205 combining their market knowledge of Oregon products, companies and Portland, OR 97204 culture with years of home-grown private sector experience. The International 503.229.5625 (Internat’l Trade Team) Trade Team is guided by an International Trade Commission composed of 1.800.233.3306 (toll-free in Oregon) experienced business people representing leading firms in the international www.oregon4612.com/Grow-Your- business community. OECDD also hosts on online International Trade Business/Business-Services/ Directory listing Oregon companies exporting products and/or services. Export-assistance Oregon Trade Promotion Plan (OTPP) Email: firstname.lastname@example.org Overseas Private Investment Corporation (OPIC) OPIC is a government agency that provides insurance and other forms Overseas Private Investment Corp. of financing to U.S. businesses overseas. OPIC programs are available Information Officer, for new and expanding business enterprises in approximately 150 countries. Office of External Affairs OPIC provides medium- to long- term financing through loans guarantees 1100 New York Ave., NW (generally from $10 million to $200 million) and direct loans (generally Washington, D.C. 20527 from $2 million to $30 million). 202.336.8799 www.opic.gov Pacific Northwest International Trade Association (PNITA) PNITA is a private, non-profit trade association committed to promoting PNITA international trade throughout the Pacific Northwest. It represents leading Portland Business Alliance corporations and small businesses located in Oregon, Idaho, and Washington. 200 SW Market St., Suite 1770 Members are exporters and importers in the fields of agriculture, manufacturing, Portland OR 97201 and the service sectors. 503.260.3235 www.portlandalliance.com/public_ policy/pnita.html Small Business Development Center (SBDC) International Trade Counseling Small Business Development Center The SBDC offers classes, workshops, and counseling services to assist 2025 Lloyd Center Mall small businesses that are looking to become active in international trade. Portland, OR 97232 International trade training class topics can be found at www.pcc.edu/ 503.978.5080 schedule (click on non-credit classes and Small Business Development Center). www.bizcenter.org/pdx 2010 Portland Director y of Business Resources 41 U.S. Customs and Border Protection This web site provides Information on a variety of import and export topics, U.S. Customs and Border Protection including declaration procedures and requirements. An online Automated Portland Field Operations Office Export System (AES) provides simple procedures for paperless filing for the 8337 NE Alderwood Rd., Room 200 Shipper’s Export Declaration (SED) and Ocean Manifests, with instructions Portland, OR 97220 that offer quick tips on filing a letter of intent and other pertinent information. 503.326.2865 www.cbp.gov/xplcgov/trade/ automated/aes/easy_steps.xml U.S. Small Business Administration (SBA) – Export Financing Programs The U.S. Small Business Administration offers a variety of export financing U.S. Small Business Administration programs. The most popular are described below. For more information, Portland District Office contact the SBA export loan specialist at the U.S. Export Assistance Center, 601 SW 2nd Ave., Suite 950 or the SBA’s Portland office. Portland, OR 97204-3154 503.326.2682 www.sba.gov/oit/finance/ • Export Working Capital Program (EWCP) – provides companies with loan U.S. Export Assistance Center – guarantees of up to $2 million specifically for export sales and contracts. Portland The EWCP is a combined effort of the SBA and the Export-Import Bank, and One World Trade Center can finance single export transactions or multiple export sales (i.e., revolving 121 SW Salmon St., Suite 242 line of credit), providing either pre-shipment or post-shipment working capital, Portland, OR 97204 or both. 503.326.5498 www.sba.gov/oit/export/useac.html EWCP: www.sba.gov/ smallbusinessplanner/plan/getready/ SERV_EXPORT.html • Export Express – helps companies secure loans of up to $250,000 for either www.sba.gov/start/financestartup/ short-term working capital or longer term fixed-asset financing. You can use SERV_EXPRESS.html Export Express to participate in a foreign trade show, translate product brochures or catalogs for use in overseas markets; provide a general line of credit for export purposes or transaction-specific financing associated with completing actual export orders; or to purchase real estate and equipment to be used in production of goods or services that will be exported. Loan maturities are generally 5 to 10 years for working capital and 10 to 15 years for machinery and equipment. • International Trade Loan Program (ITL) – offers medium to long-term financing www.sba.gov/plan/getready/ to growing export businesses and those adversely affected by import SERV_INTLLOAN.html competition. ITL loans can be uses for fixed assets, such as building construction and equipment. SBA can guarantee up to $1.25 million ($1.75 million if combined with an Export Working Capital Program loan). 42 Portland Business Handbook 2010 PORTLAnd dIRECTORY OF BUSInESS RESOURCES 6 . in Te rn aTion al Trad e (im por T/exp o rT) Web Sites Offering Overseas Market Information These web sites have been identified by the Oregon Economic & Community Canada – Industry Canada Development Department’s International Division as providing excellent http://strategis.ic.gc.ca/ coverage of Oregon’s primary markets. These are markets where Oregon companies are already succeeding and where opportunities are high and Germany – Germany Online risks relatively low. www.germanyinfo.org/ Japan – Japan External Trade Organization www.jetro.go.jp/ South Korea – Korea Ministry of Foreign Affairs and Trade www.mofat.go.kr/ (Click “English”), or www.mofat.go.kr/english/main/ index.jsp Taiwan – China External Trade Development Council www.tptaiwan.org.tw/ United Kingdom – United Kingdom Department Business Innovation and Skills (BIS) www.bis.gov.uk 2010 Portland Director y of Business Resources 43 44 Portland Business Handbook 2010 P O R T L A n d d I R E C T O R Y O F B U S I n E S S R E S O U R C E S 7. managemenT assisTanCe Services and training available to improve skills of business owners, managers, and employees. a s s i s T a n C e E d U C AT I O n A L P R O G R A M S Clackamas Community College Clackamas Community College offers a variety of day and evening classes Clackamas Community College and telecourses in business management, financial accounting and other 7736 SE Harmony Rd. business topics. The college also has a Small Business Development Center Milwaukie, OR 97222 offering additional management assistance. (See Small Business Development 503.594.0738 (Milwaukie Biz Center) Centers under Technical Assistance later in this section.) http://depts.clackamas.edu/bdc/ Email: biz email@example.com Lewis & Clark College m a n a g e m e n T The undergraduate program at Lewis & Clark College offers 26 majors Lewis & Clark College and 24 minors to prepare students for civic and professional leadership. Its 0615 SW Palatine Hill Rd. rigorous curriculum requires international studies. Lewis & Clark also includes Portland, OR 97219 a graduate school of education and a law school. Its law school includes 503.768.7000 strong offerings in business law, commercial transactions, intellectual www.lclark.edu property, taxation, and international law. In addition, the law school publishes the nation’s first journal focusing on small and emerging business law. Marylhurst University The Business and Management Program at Marylhurst University offers Marylhurst University both bachelor of science and master of business administration degrees. Business and Management Program The Graduate Studies program is designed for working adults and offers 17600 Pacific Highway classes on weekends and evenings. Marylhurst, OR 97036-0261 7 . 503.636.8141 www.marylhurst.edu Mt. Hood Community College (MHCC) MHCC offers a full range of business courses. Specialty areas include Mt. Hood Community College Accounting, eBusiness, Business Technology, and Entrepreneurship. 26000 SE Stark St. Weekend classes in computer applications are also available. Credit for Gresham, OR 97030 on-the-job experience is also available through internship 503.491.6422 programs. MHCC also has a Small Business Development Center. www.mhcc.edu Oregon Health Science University’s OGI School of Science & Engineering OHSU’s OGI School of Science and Engineering provides premier OHSU’s OGI School of Science high-technology graduate education with a unique focus on human and and Engineering environmental health. Degrees are currently offered in five academic 20000 NW Walker Rd. areas: biochemistry & molecular biology, computer science & engineering, Beaverton, OR 97006 electrical & computer engineering, environmental science & engineering, 503.748.1121 and management in science and technology. In addition, OGI responds www.ogi.edu to industry needs by offering certificates in healthcare management as well as non-credit classes and seminars through the Center for Professional Development. 2010 Portland Director y of Business Resources 45 Oregon Executive MBA Program (OEMBA) Cooperatively offered in Portland by the University of Oregon, Oregon State OEMBA University and Portland State University, the Oregon Executive MBA Program 200 SW Market St., Suite L101 is a two-year program for high potential working managers. The program Portland, OR 97201 focuses on the knowledge, skills and perspective needed by managers and 503.276.3622 executives who must make operational and strategic decisions in a dynamic www.oemba.org environment. Classes meet all day on Friday of one week, and Saturday of Email: firstname.lastname@example.org the next. Corporate endorsement and management experience are required. Successful completion results in an MBA degree from the University of Oregon. Oregon Institute of Technology (OIT) OIT, based in Klamath Falls, serves the metropolitan area at two locations, OIT Portland East the Metro Center (East) near the Clackamas Town Center and the Capital Metro Center Center (West) in Beaverton. OIT’s bachelor’s degree programs offer applied 7726 SE Harmony Rd. learning in a “hands-on” tradition. Coursework is based on technology and Portland, OR 97222 its application, rather than scientific theory alone. The programs are 503.786.5040 designed for working adults and are offered evenings and weekends. www.oit.edu/portland OIT Portland currently offers bachelor’s degree programs in electronics engineering technology, software engineering technology, mechanical engineering technology, renewable energy systems, and operations management. Portland Community College (PCC) PCC offers a variety of day and evening management classes. The Institute Portland Community College for Management and Professional Development provides individual classes Management/Supervisory and complete training programs to enhance specific skills for managers, Development Program supervisors and professionals in various industries. Courses allow Central Portland Workforce participants to interact with practicing managers and supervisors. Specific Training Center programs include the management development program, professional 1626 SE Water Ave. development workshops, and productivity and operations management. Portland, OR 97214 Certificates and associate degrees are awarded. 503.731.6600 www.pcc.edu Portland State University (PSU) The School of Business Administration at PSU offers bachelor of arts and Portland State University bachelor of science degrees in business administration, international School of Business Administration business studies certificates, post-baccalaureate certificates in accounting, Undergraduate Program Office masters of business administration (MBA), masters of science in financial 631 SW Harrison St. analysis, and masters of international management. All programs are Portland, OR 97201 available to both day and evening students. Options available within the 503.725.3712 undergraduate business administration major are designed to prepare www.sba.pdx.edu students for positions in accounting, finance, general management, marketing, supply and logistics management, human resource management, advertising, international business, and the information systems. PSU Professional Development Center The Professional Development Center offers programs developed to meet the Portland State University needs of the business and professional community. The center serves over Professional Development Center 5,000 clients from more than 3,000 organizations and offers 250 Main Office individual courses to private, public, non-profit, and profit entities. Courses 1515 SW 5th Ave., Suite1050 and seminars are taught from a practical perspective and scheduled during Portland, OR 97201 times convenient for most working professionals. Offerings include certificate 503.725.4832 programs, evening courses, and daytime seminars. All offerings can also 1.800.547.8887 ext. 4832 be customized and brought in-house for any organization. www.pdc.pdx.edu Email: email@example.com 46 Portland Business Handbook 2010 PORTLAnd dIRECTORY OF BUSInESS RESOURCES 7 . m an ag e m e n T assisTanCe University of Oregon Portland Center The UO Portland Center offers a variety of programs, including two-year University of Oregon (UO) master of architecture degrees that focus on urban architecture and design; Portland Center a Career Center that connects employers to UO’s pool of employee 70 NW Couch St. candidates; the Labor Education and Research Center that provides Portland, OR 97209 educational programs and research in the field of labor relations; and 503.412.3696 non-credit education for the professional community. http://pdx.uoregon.edu University of Portland The University of Portland offers business undergraduate and graduate University of Portland programs in addition to a full range of business courses that can be taken Pamplin School of Business for college credit. A management accounting review course is offered for Administration those wishing to take the CMA. The undergraduate program emphasizes 5000 N. Willamette Blvd. four areas of study: accounting, finance, marketing/management and Portland, OR 97203 global business. 503.943.7224 http://business.up.edu/ U.S. Small Business Administration (SBA) The SBA is the only independent agency of the federal government with U.S. Small Business Administration the sole purpose of assisting small businesses to start, grow, and prosper. Portland District Office Through an extensive network of SBA resources and partnerships with other 601 SW 2nd Ave., Suite 950 public and private organizations, SBA provides comprehensive assistance Portland, OR 97204-3192 (i.e. SBDC, SCORE). It also publishes an annual Small Business Resource 503.326.2682 reference guide. www.sba.gov/or T E C H N I C A L A S S I S TA N C E African American Chamber of Commerce The African American Chamber of Commerce offers start up and existing African American businesses with education and training assistance, one-on-one counseling, Chamber of Commerce and business television advertising. 4300 NE Fremont St. Portland, OR 97207 PO Box 751 (mailing) Portland, OR 97207 503.796.0777; 503.244.5794 www.blackchamber.info Portland State University Business Outreach Program The Business Outreach Program provides long-term mentoring relationships Portland State University with start-up and emerging businesses, including technical assistance on School of Business Administration specific projects. Help is available to develop business plans, conduct Business Outreach Program market research, set up accounting and business information systems, 631 SW Harrison St. develop personnel policies and compensation systems and training modules, Portland, OR 97217 and access capital, including loans. A full-time staff with 30 years of 503.725.9820 experience, supplemented with teams of students and student interns, work www.bop.sba.pdx.edu with companies on specific projects. The assistance is provided at no cost and is tailored to the needs of the individual company. Hispanic Metropolitan Chamber The non-profit Hispanic Metropolitan Chamber (Hispanic Chamber) is Hispanic Metropolitan Chamber a local chapter of the U.S. Hispanic Chamber of Commerce. The Hispanic PO Box 1837 Chamber publishes a monthly newsletter, Business Matters; holds monthly Portland, OR 97207 luncheons/networking sessions featuring business and civic leaders to 503.222.0280 address community and business issues; conducts workshops; provides www.hmccoregon.com technical assistance; provides scholarships to Hispanic students throughout Oregon; and conducts leadership and construction career trainings. 2010 Portland Director y of Business Resources 47 Mercy Corps Northwest (MCNW) Mercy Corps Northwest offers Business Development Services that include Mercy Corps NW one-on-one work with staff for the development and refinement of business 43 SW Naito Parkway plans, preparation of loan application documents, and ongoing assistance Portland, OR 97204 in daily business operations. MCNW also offers training and development 503.896.5070 programs, classes, and seminars including the CORE 4 program. The www.mercycorpsnw.org CORE 4 is a 6 week workshop series that provides an overview of the major issues involved in starting a small business including business plan development, marketing, basic business financial literacy, operations, and credit management. Oregon Association of Minority Entrepreneurs (OAME) The non-profit OAME provides technical assistance to minority entrepreneurs OAME and serves as an information clearinghouse, providing a variety of services 4134 N. Vancouver Ave., Suite 100 and resources to its members. It also runs a 40,000-square-foot “incubator” Portland, OR 97217 providing business space at below-market rates. 503.249.7744 www.oame.org Oregon Entrepreneurs Network (OEN) Among its many services, OEN offers the Private Panel Review which allows OEN an entrepreneur to present his/her business plan to a panel of experts for 309 SW 6th Ave., Suite 212 review and industry-specific advice. The non-profit organization helps Portland, OR 97204 connect companies to expertise and other resources they need to grow their 503.222.2270 business through its business development programs (“Startup Services”) and www.oen.org its many educational and networking events. Oregon Manufacturing Extension Partnership (OMEP) OMEP assists Oregon manufacturers reduce costs, increase sales, and Oregon Manufacturing Extension create jobs by becoming more competitive and productive in the global Partnership (OMEP) marketplace. Interested businesses are provided with a no-charge, 20175 NW Amberglen Ct., Suite 100 no-obligation on-site assessment for appropriate services that include lean Beaverton, OR 97006 manufacturing/process improvement, project management, and energy 503.821.1300 management. www.omep.org Oregon Microenterprise Network (OMEN) OMEN is a statewide association of microenterprise development programs OMEN and supporters offering training, lending, marketing, and other enterprise 1220 SW Morrison St., Suite 805 opportunities to entrepreneurs with limited access to economic resources. Portland, OR 97205 503.546.9913 www.oregon-microbiz.org Oregon Native American Business Entrepreneurs Network (ONABEN) This non-profit strives to increase the success of businesses owned by Native ONABEN Americans. It focuses on training and business management and it provides 11825 SW Greenburg Rd., Suite B-3 resources and referrals for capital access. Tigard, OR 97223 503.968.1500 1.800.854.8289 www.onaben.org Portland Business Alliance (PBA) The PBA offers programs that help its members sharpen their business skills, Portland Business Alliance (PBA) raise awareness of community issues and network with other business leaders. 200 SW Market St., Suite 150 One example is Cornerstones for Success, a monthly forum designed to help Portland, OR 97201 CEOs and owners of small to medium-sized companies grow their business 503.323.8684 through strong educational programs and peer networking. www.portlandalliance.com 48 Portland Business Handbook 2010 PORTLAnd dIRECTORY OF BUSInESS RESOURCES 7 . m an ag e m e n T assisTanCe SCORE SCORE is a volunteer organization whose members help small business U.S. Small Business Administration owners, managers and potential owners solve their operating problems with Portland SCORE one-on-one counseling and classroom training. Counseling is not limited to 601 SW 2nd Ave., Suite 950 businesses that have problems, but is also available to managers of Portland, OR 97204-3192 successful firms who want to renew their objectives and long-range plans for 503.326.3441 expansion or diversification. www.scorepdx.org Small Business Development Centers (SBDC) There are three SBDCs in the Portland area (see locations at right). Staffed Portland Community College with experienced business instructors and counselors, the centers offer Small Business Development Center workshops, one-on-one counseling and a variety of tools to help individuals 2025 Lloyd Center Mall start and grow a business. Highlighted courses include a Start Your Own Portland, OR 97232 Business Mini Series (three workshops on Basics, Planning and Financing), 503.978.5080 bookkeeping workshops, a year-long management program that includes www.bizcenter.org once-a-month classroom time and 30 hours of one-on-one counseling, and International Trade Workshops. Clackamas Community College Small Business Development Center 7736 SE Harmony Rd. OIT Building, Room 172 Milwaukie, OR 97222 503.594.0738 http://depts.clackamas.edu/bdc/ Mt. Hood Community College Small Business Development Center (BizCenter) 323 NE Roberts Ave. Gresham, OR 97030 503. 491.7658 www.mhcc.edu/pages/1092.asp Email: BizCenter@mhcc.edu Technical Assistance for Community Services (TACS) TACS provides training, consultations and referrals for non-profit Technical Assistance for Community organizations. Programs available include workshops, networks, and Services (TACS) consultations on financial management, board development, strategic 1001 SE Water Ave., Suite 409 planning, building diversity, interim director services, organizational Portland, OR 97214 development, and leadership issues. 503.239.4001 www.tacs.org Email:firstname.lastname@example.org Portland Business Assistance Guide More listings of technical assistance organizations with programs in Portland Development Commission targeted industries can be found in the Portland Business Assistance 222 NW 5th Ave. Guide published by the Portland Development Commission. Portland, OR 97209 503.823.3200 www.pdc.us 2010 Portland Director y of Business Resources 49 50 Portland Business Handbook 2010 P O R T L A n d d I R E C T O R Y O F B U S I n E S S R E S O U R C E S 8. planning assisTanCe Public agencies providing information and help with permits and code regulations for business, industrial and housing construction or expansion. a s s i s T a n C e CITY BUREAUS Bureau of Development Services (BDS) BDS manages Development Services Center operations and is responsible City of Portland for reviewing and issuing building, zoning, site development, electrical, Bureau of Development Services (BDS) plumbing, mechanical, and sign permits. BDS staff applies zoning and 1900 SW 4th Ave. land use regulations and also processes land use reviews. Development Portland, OR 97201 Services Center hours are 7:30 a.m. to 3 p.m. Mondays through Fridays, 503.823.7300 with evening hours most Thursdays between 5 and 7:30 p.m. www.portlandonline.com/bds Bureau of Environmental Services (BES) BES reviews land use actions and building permits for disposal of sanitary City of Portland p l a n n i n g sewage, storm water and ground water. BES staff is also responsible for Bureau of Environmental Services (BES) reviewing industrial waste disposal and development in flood hazard areas. 1120 SW 5th Ave., Suite 4100 Portland, OR 97204-3713 503.823.7740 www.portlandonline.com/bes Email: beswebmaster@ bes.ci.portland.or.us Bureau of Planning and Sustainability The Bureau of Planning is responsible for long-range and comprehensive City of Portland 8 . land use planning, and housing planning, including coordination with Bureau of Planning (BPS South) other city and regional housing agencies. 1900 SW 4th Ave., Room 7100 Portland, OR 97201 503.823.7700; 503.823.7800 www.portlandonline.com/planning Office of Transportation The Office of Transportation is divided into the Bureau of Maintenance, the City of Portland Bureau of Transportation Engineering & Development and the Bureau of Office of Transportation Transportation System Management. These bureaus are responsible for the Bureau of Transportation construction and use of public rights-of-way, maintenance of streets, street Engineering & Development improvements and all traffic issues. If unsure about where to call, the 1120 SW 5th Ave., Rm. 800 City Information Line (503.823.4000) can assist. Portland, OR 97204 503.823.5185 www.portlandonline.com/transportation Bureau of Maintenance Stanton Yard 2929 N. Kerby Portland, OR 97227 503.823.1700 www.portlandonline.com/transportation Portland Development Commission (PDC) PDC works with various city agencies and public and private organizations to Portland Development Commission stimulate development, build a mix of housing options, deliver improvements 222 NW 5th Ave. and provide business development assistance within the City of Portland. Portland, OR 97209 503.823.3200 www.pdc.us 2010 Portland Director y of Business Resources 51 Portland Fire & Rescue Portland Fire & Rescue reviews and issues permits for the installation of fire Portland Fire and Rescue detection, sprinkler and other fire extinguishing systems, the storage and Columbia Square use of flammable, combustible and other hazardous materials, and public 111 SW Columbia St., 6th floor gatherings in buildings and tents. Portland, OR 97204 503.823.3700 www.portlandonline.com/fire Portland Water Bureau The Portland Water Bureau is responsible for new water service applications City of Portland and fire hydrant permits, also provide assistance on how to reduce water Portland Water Bureau usage. 1120 SW 5th Ave., Rm. 600 Portland, OR 97204 503.823.7404 (general information) 503.823.7368 (design review/permits) 503.823.7400 (land use review) 503.823.7525 (water quality) 503.823.1526 (new/upsize service) www.portlandonline.com/water Email: email@example.com E x PA n S I O n / R E L O C AT I O n A S S I S TA n C E Portland Development Commission (PDC) Economic Development Department PDC’s Economic Development Department provides a variety of services Portland Development Commission to businesses looking to start or expand within the Portland metropolitan Business and Industry Division area. 222 NW 5th Ave. Portland, OR 97209 • Market data. Staff maintains current market data important to the site 503.823.3200 selection and decision-making process. Information on the area’s economic www.pdc.us diversity, transportation system, labor force, taxes, land and building costs, and other important aspects of the business climate is available. Staff can also provide general information and technical briefings for companies interested in locating in the metropolitan area. • Site location services (industrial, commercial and retail real estate). PDC subscribes to a comprehensive database of available sites and buildings for sale or for lease in the greater Portland metropolitan area. Custom reports will be prepared based on specific company space requirements. • Regulatory assistance. Staff is available to assist companies with the process of acquiring permits, licenses and regulatory approval for expansion or relocation. • Identification of financial assistance programs. Staff can provide information on suitable financial assistance programs offered by public agencies. • Information and referral. Staff can refer businesses to additional resources within the community. Oregon Downtown Development Association (ODDA) ODDA is a statewide non-profit that provides an array of services to Oregon Oregon Downtown downtowns. Whether it is on-site technical assistance, questions answered Development Association over the phone, training, workshops, advocacy, or a publication loaned 161 High St. SE, #236 from its resource library, ODDA provides tools and resources to enable Salem, OR 97301 communities to successfully move forward with downtown revitalization. 503.587.0574 52 Portland Business Handbook 2010 PORTLAnd dIRECTORY OF BUSInESS RESOURCES 8 . pl an n in g assisTanCe LAnd USE And zOnInG - CITY Code Amendments, Conditional Uses, Partitions, Pre-application, Conferences, Adjustments, Subdivisions, Zone Changes Planning staff is available in the Development Services Center to answer City of Portland questions and accept and process applications for permits and land use Bureau of Development Services reviews. For specific information on forms, fees, filing deadlines and length 1900 SW 4th Ave. of time for approval, visit the DSC or call the numbers at right. Development Portland, OR 97201 Services Center hours are 7:30 a.m. to 3 p.m. Mondays through Fridays, 503.823.7310 or 7526 with evening hours most Thursdays between 5 and 7:30 p.m. 503.823.1456 (building code questions) www.portlandonline.com/bds Community Planning The Bureau of Planning provides information on neighborhood plans and City of Portland the county-to-city rezoning process. Bureau of Planning and Sustainability 1900 SW 4th Ave., Suite 4100 Portland, OR 97201 503.823.7700 www.portlandonline.com/planning Flood Plains Regulations The Bureau of Environmental Services provides information about City of Portland construction in flood plains, including flood elevations and compliance Bureau of Environmental Services with federal flood plain regulations. 1120 SW 5th Ave., Room 1000 Portland, OR 97204 503.823.7740 www.portlandonline.com/bes Landmarks/Downtown Design Requirements The Bureau of Planning provides information on preservation programs, City of Portland historic districts and downtown design requirements. Bureau of Planning and Sustainability 503.823.7700 www.portlandonline.com PERMITS Building and Land Use Permits The City of Portland and Multnomah County have consolidated building City of Portland permit services. The city’s Development Services Center is responsible for Bureau of Development Services processing all building permits within Portland and in the unincorporated Development Services Center areas of western Multnomah County. Other permits may also be obtained 1900 SW 4th Ave., 1st Floor at the center. All city bureaus involved in the construction permit process Portland, OR 97201 are represented in the Development Services Center. Staff can answer 503.823.7310 questions to assist the permit applicant. 503.823.7526 (planning and zoning) www.portlandonline.com/bds 2010 Portland Director y of Business Resources 53 Signs - City Signs, awnings, banners and strobe lights located on private property City of Portland within the city and portable signs anywhere within the city are regulated by Bureau of Development Services Portland’s sign code. The Bureau of Development Services administers the 1900 SW 4th Ave., Suite 5000 sign code. The city’s Department of Transportation regulates signs located Portland, OR 97201 in street rights-of-way. 503.823.7315 (sign/awning permits) www.portlandonline.com/bds City of Portland Office of Transportation Bureau of Transportation Engineering & Development 1120 SW 5th Ave., Rm. 800 Portland, OR 97204 503.823.5185 www.portlandonline.com/transportation Signs - County Permits for signs in the unincorporated county are administered through the Multnomah County county Land Use Planning office, which is open Tuesday through Friday Department of Community Services from 8 a.m. to 4 p.m. Land Use and Transportation Planning 1600 SE 190th Ave., Suite 224 Portland, OR 97233 503.988.3582; 503.988.5000 www.co.multnomah.or.us/dscd/ transportation Signs Near Highways Any business placing a sign away from their place of business and visible State of Oregon from a state highway must get a permit from the Oregon State Highway Department of Transportation Division. Contact the local Highway Division office for additional information. Region 1 123 NW Flanders Portland, OR 97209 355 Capitol St., NE Salem, OR 97103-3871 503.731.8256 (Highway Division) 503.731.8263 (Portland) www.oregon.gov/ODOT Street Use Permits for installing driveways, sidewalks, retaining walls and the like City of Portland in or across public rights-of-way, and permits to operate a vending cart or Bureau of Transportation sidewalk café, hold a block party or for other street uses can be obtained Enginerring and Development from the City of Portland Office of Transportation and the Multnomah 1120 SW 5th Ave., Room 800 County Transportation Division. Portland, OR 97204 503.823.5185 www.portlandonline.com/transportation Multnomah County Department of Community Services Land Use/Transportation Division 1600 SE 190th Ave., Suite 224 Portland, OR 97233 503.988.5050; 503.988.5000 www.co.multnomah.or.us/dscd/ transportation 54 Portland Business Handbook 2010 PORTLAnd dIRECTORY OF BUSInESS RESOURCES 8 . pl an n in g assisTanCe P E R M I T- R E L AT E d I n F O R M AT I O n Plans of Existing Buildings Microfilm records of many existing commercial building plans dating back as City of Portland far as 1891 are available for review at the Development Services Resource/ Bureau of Development Services (BDS) Records counter. Copies of plumbing inspection records on almost every Resource/Records Counter building in the city are also available for purchase. The Resource/Records 1900 SW 4th Ave. counter also offers access to the Portland GIS system, showing user, zoning, Portland, OR 97201 street, topography, orthophotography and some utility information. Visit the 503.823.7660 Resource/Records counter Monday through Friday from 7:30 a.m. to 3 p.m. www.portlandonline.com/bds Water Supply & Locates The Engineering Section of the city’s Water Bureau will discuss proposals and City of Portland give formal estimates for water installations. Information and data on water Portland Water Bureau availability, water pressure, hydrant flow and maps of the existing water 1120 SW 5th Ave., Room 600 system are available. Also, underground water facilities will be located Portland, OR 97204 and marked, upon request, through the OUNC Call Center One Call 503.823.7368 System, to minimize damage and disruption to the water system during (maps, hydrant/water permits) construction. 503.823.4874 (emergency line) www.portlandwater.ci.portland.or. us RURAL LAnd USE And zOnInG - COUnTY Zoning, Land Use, and Comprehensive Plan Information Land use planners are available in the county’s Department of Community Multnomah County Services to answer land use questions and accept and process permits for Department of Community Services properties in the rural areas of West and East Multnomah County, including Land Use/Transportation Division the Columbia River Gorge National Scenic Area. (The City of Portland 1600 SE 190th Ave., Suite 116 administers land use permits for the county in the urban unincorporated Portland, OR 97233 areas of Portland’s urban service boundary.) County Land Use office hours 503.988.3043 are 8 a.m. to 4 p.m. Tuesday through Friday. www.co.multnomah.or.us/dscd/ (click on “planning”) T R A n S P O R TAT I O n P L A n n I n G Improvements - City Adjacent property owners or developers are usually responsible for the cost City of Portland of construction of local streets. Neighbors in an area to be benefited by the Office of Transportation street may form a “Local Improvement District” to share in the cost of the Planning Division improvements. They may also take advantage of installment financing 1120 SW 5th Ave., Room 800 through the city. Portland, OR 97204 503.823.5185 www.portlandonline.com/transportation Improvements - County Streets outside the city limits but within Multnomah County and the six Multnomah County Willamette River bridges are the responsibility of the county’s Transportation Land Use & Transportation Program Planning Division, which handles planning of capital improvement 1600 SE 190th Ave. projects (street intersections, bridges and other street-related improvements) Portland, OR 97233 and administration of the street standards ordinance. 503.988.5050 www.co.multnomah.or.us/dscd/ transportation/ 2010 Portland Director y of Business Resources 55 Policies and Future Plans Information is available on current city, county and state transportation City of Portland policies and future projects and plans. Planning Division 503.823.5185 Multnomah County Land Use & Transportation Program 1600 SE 190th Ave., Suite 116 Portland, OR 97233 503.988.5000 www.co.multnomah.or.us/dscd/ transportation State of Oregon Department of Transportation 123 NW Flanders St. Portland, OR 97209 503.731.8200 www.odot.state.or.us 56 Portland Business Handbook 2010 P O R T L A n d d I R E C T O R Y O F B U S I n E S S R E S O U R C E S 9. publiC ConTraCTing opporTuniTies Information on selling goods and services to government agencies and obtaining certification. o p p o r T u n i T i e s C E R T I F I C AT I O n Certificate of Competency The U.S. Small Business Administration (SBA) is authorized by Congress to U.S. Small Business Administration certify a small company’s “capability, competency, credit, integrity, COC Specialist – Area 6 (includes perseverance and tenacity” to perform a specific government contract at the Oregon) federal level. If a contracting officer proposes to reject the bid of a small 2401 4th Ave., Suite 400 business firm that is a low bidder because he questions the firm’s ability to Seattle, WA 98121 perform the contract on any of the above grounds, the case is referred to 206.553.8546 the SBA. SBA offers the company the opportunity to apply for a Certificate www.sba.gov/GC/certcomp.html of Competency, which, if granted, would require award of the contract to the firm. Equal Employment Opportunity Employer The City of Portland and the Portland Development Commission require Equal City of Portland C o n T r a C T i n g Employment Opportunity (EEO) certification of all vendors and contractors Office of Management and Finance doing business in excess of $2,500 with the city or PDC annually, and of Bureau of Purchases all construction project subcontractors. 1120 SW 5th Ave., Rm. 750 Portland, OR 97204 503.823.6855 www.portlandonline.com/omf/ (click on “Bureaus” and then “Purchases”) Minority, Women and Emerging Small Businesses The state Office of Minority, Women and Emerging Small Businesses State of Oregon (OMWESB) is responsible for certification of women and minority-owned Office of Minority, Women & Emerging small businesses and emerging small businesses. State and local governments Small Business (OMWESB) rely on the OMWESB’s directory of minority, women and emerging small 775 Summer St., NE, Suite 200 businesses for their procurement needs. The internet directory is updated Salem, OR 97301-1280 p u b l i C on a daily basis and is available to federal agencies, state and local 503.986.0075 (Portland field office) governments and corporations interested in doing business with these firms. www.oregon.gov/obdd/omwesb Small Disadvantaged Business (SDB) Certification Under the SDB program, firms that are certified by the U.S. Small Business U.S. Small Business Administration Administration as SDBs are eligible to receive preferences under new Office of Small Disadvantaged federal procurement regulations – primarily a “price evaluation adjustment” Business 9 . of up to 10 percent for SBDs bidding as prime contractors to the federal 409 Third Street, SW 8th floor government. The rules also provide a system of preferences for large Washington D.C. 20416 businesses contracting with the federal government that use certified SDBs 1.800-U-ASK-SBA (1.800.827.5722 as subcontractors. or 503.326.2682 (Portland office) www.sba.gov/sdb Email: firstname.lastname@example.org 2010 Portland Director y of Business Resources 57 P U R C h A S I n G A S S I S TA n C E Government Contract Assistance Program (GCAP) GCAP helps small businesses learn about government markets that fit existing GCAP product lines and complete necessary paperwork for bidding on and P.O. Box 1364 procuring a contract. The program also maintains a comprehensive library Lake Oswego, OR 97035 of specifications and standards and other procurement resources. In addition, 503.635.392 a computer-matching system can identify potential buying centers. 1.800.803.7175 www.gcap.org U.S. Small Business Administration (SBA) Purchasing Assistance Programs The SBA works closely with federal agencies and the nation’s leading large U.S. Small Business Administration contractors to ensure that small businesses obtain a fair share of government Portland Office contracts and subcontracts. 601 SW 2nd Ave., Suite 950 Portland, OR 97204-3192 503.326.2682 (local contact for all programs) Among program offered by the SBA: www.sba.gov/or • Central Contractor Registry (CCR) & Dynamic Small Business Search. CCR/PRO-Net This is the SBA’s web site for buyers and sellers of small business goods www.ccr.gov and services. A merger of the CCR and former Pro-Net program, this online, interactive, electronic gateway of procurement information makes small business profiles available to federal, state and local government contracting officers, as well as to private-sector businesses looking for contractors, subcontractors, teaming arrangements or partnerships. • HUBZone Empowerment Contracting Program, designed to stimulate HUBZone Program economic development in selected urban and rural areas. A HUBZone 503.326.2586 or 503.326.5221 is a “historically underutilized business zone,” as defined by the SBA. 202.205.8885 The program will provide contracting benefits to small businesses located www.sba.gov/hubzone in these zones (at least 35 percent of a company’s employees must also Email: email@example.com live in the zone). • Minority Enterprise Development Program (8(a)/BD), which uses the (8(a)/BD) Program SBA’s Section 8(a) contracting authority to provide business development www.sba.gov/8abd assistance to minority and other socially or economically disadvantaged firms. • Prime Contract and Subcontract Programs, which provide federal Prime Contracts/Subcontracts Programs procurement specialists in SBA offices throughout the country to counsel www.sba.gov/GC small businesses on how to prepare bids and obtain prime contracts and subcontracts, help get their names placed on bidders’ lists, and assist in obtaining drawings and specifications for proposed purchases. SBA procurement experts also offer related services including leads on research and development projects, new technology and assistance in technology transfer. • Procurement Workshops offered by the SCORE Experts walk Portland SCORE participants through the procedures and forms, furnish all materials and 503.326.3441 or 503.326.5211 a manual, and introduce contractors who can answer individual questions. www.scorepdx.org To pre-register for the next “Selling to the Government” workshop, contact the Portland SCORE office. • Small Business Innovation Research (SBIR), which helps small businesses Small Business Innovation Research participate in meeting national innovation needs and increases the small 126.96.36.19950 business share of federal research and development (R&D) funds. The www.sba.gov/sbir program requires federal agencies with sizeable R&D funds to set aside a (Office of Technology - SBIR/STTR) fixed minimum percentage of funds for small businesses. Ten different agencies publish SBIR solicitations that describe the research and/or development needs of the agency. 58 Portland Business Handbook 2010 PORTLAnd dIRECTORY OF BUSInESS RESOURCES 9 . publ iC Con TraCTin g oppo rTu niTies P U R C h A S I n G C O n TA C T S City of Portland The city’s Bureau of Purchases annually processes nearly 600 contracts for City of Portland construction, goods, services and equipment, with a value averaging over Office of Management and Finance $170 million. These services and products are obtained through a variety Bureau of Purchases of methods, including formal and informal Invitations to Bid, Request for 1120 SW 5th Ave., Rm. 750 Proposals and Request for Standard Services. These opportunities are Portland, OR 97204 offered through the Bureau’s web site. 503.823.6855 www.portlandonline.com/omf The city also has a Sheltered Market Program (SMP), which is designed to (click on “Bureaus” – “Purchases”) improve opportunities and build capacity of state-certified disadvantaged City of Portland businesses (DBE), minority-owned businesses (MBE), woman-owned businesses Office of Management and Finance (WBE), and emerging small businesses (ESB) (collectively, “D/M/W/ESBs”) Sheltered Market Program (SMP) in the regional construction industry. The SMP allows participating D/M/W/ESB 503.823.9166 firms to compete among themselves as prime contractors for approximately www.portlandonline.com/omf half of the city’s construction projects that are less than $200,000. (click on “Programs” – “Fair Contracting and Small Business” and then “Fair Contracting Strategy”) Multnomah County The Multnomah County Central Procurement and Contract Administration Multnomah County Section (CPCA) purchases supplies, equipment and services (including public Central Procurement and works and professional services) necessary to operate jails, health clinics, Contract Admin. (CPCA) office buildings, libraries, animal control and law enforcement. For 501 SE Hawthorne Blvd., Suite 400 purchases under $2,500, county agencies are authorized to issue a limited Portland, OR 97214 purchase order. For purchases between $2,500 and $50,000, competitive 503.988.5111 quotes are solicited from at least three vendors. Depending on the purchase, www.multcopurch.org at least one quote is solicited from M/W/ESB firms, other purchases may require all quote solicitations from the state listing of M/W/ESB vendors. Professional service contracts less than $50,000 may be issued directly by a county department. If the purchase exceeds $50,000, a formal solicitation is issued and advertised and formal bidding requirements are applied. The County publishes a brochure, How To Do Business With Multnomah County, which contains specific information on how to be included on the County’s vendor list and providing goods and services to the county. Portland Development Commission (PDC) The Portland Development Commission awards contracts and makes purchases Portland Development Commission according to adopted commission contract rules and solicitation procedures. Professional Services Dept. Purchases of goods or services in the amount of $25,000 or more require 222 NW 5th Ave. a formal bidding or solicitation process. For purchases less than $25,000, Portland, OR 97209 an informal solicitation (three competitive quotes) is required. In most cases, 503.823.3261 (professional services) purchasing decisions are decentralized. No formal vendor list is maintained. www.pdc.us Businesses interested in selling goods and services to PDC should contact Contracting and Development PDC for a referral to the appropriate project manager. PDC does have an Opportunities with PDC: established program for promoting the utilization of M/W/ESBs in its www.pdc.us/login/welcome.asp contracts and purchases. Port of Portland Most purchases made by the Port of Portland are made through the Contracts Port of Portland and Procurement Department of the Finance and Administration Division. Contracts and Procurement Dept. The Contracts and Procurement Department publishes A Vendor ‘s Guide to 121 NW Everett St. Doing Business With The Port of Portland, which is designed to help vendors Portland, OR 97209 increase their contract opportunities with the Port of Portland. 503.944.7000 503.944.7604 (finance and admin.) www.portofportlandor.com 2010 Portland Director y of Business Resources 59 Portland Public Schools The Portland Public School District administers over 200 formal bids and Portland Public Schools 14,700 purchase orders annually for various goods and services. All Procurement & Distribution purchases over $25,000 require a formal bid procedure. The school 501 N. Dixon St. district does not have a certification process. Businesses interested in selling Portland, OR 97227 to the school district should contact the office to be placed on a bidders’ list. 503.916.3305 www.pps.k12.or.us/dirs/ www.procurement.pps.k12.or.us/ State of Oregon Most purchases made by the State of Oregon are made through the State of Oregon Statewide Procurement Office of the Department of Administrative Services, Dept. of Administrative Services which operates the online Oregon Procurement Information Network Statewide Procurement Office (ORPIN). Oregon law also permits the Procurement Office to delegate 1225 Ferry St., SE purchasing authority to other state agencies. The Department of Administrative Salem, OR 97310 Services publishes Doing Business With The State of Oregon, A Suppliers 503.378.4642 Guide, designed to help suppliers increase their contract opportunities www.oregon.gov/DAS/SSD/SPO/ with the state. U.S. Government Purchases by federal agencies are made by individual agencies in most U.S. Small Business Administration cases. The U.S. Small Business Administration (SBA) is the best source of Portland Office information on selling to the U.S. Government. 601 SW 2nd Ave., Suite 950 Portland, OR 97204-3192 503.326.2682 www.sba.gov/or 60 Portland Business Handbook 2010 P O R T L A n d d I R E C T O R Y O F B U S I n E S S R E S O U R C E S 10. TransporTaTion serviCes Public agencies providing information and help with parking and traffic control, employee transportation alternatives, and the distribution of goods. s e r v i C e s PA R k I n G Parking Control – City To aid industrial and commercial areas, controls may be used to establish City of Portland and enforce parking restrictions such as limited time, truck loading, mail, Bureau of Transportation bus, taxi, hotel, theater, and construction zones. Systems Management – Parking Control Section 1120 SW 5th Ave., Room. 800 Portland, OR 9720 1 0 . T r a n s p o r T a T i o n 503.823.5185 www.portlandonline.com/transportation Parking Control – County Parking restrictions such as loading, bus, taxi, and construction zones may be Multnomah County used in commercial or industrial districts located in the county. Requests for Dept. of Community Services addition and modification of these zones are evaluated by the Multnomah Land Use/Transportation Div. County Transportation Division. 1600 SE 190th Ave., Suite 224 Portland, OR 97233 503.988.5000 www.co.multnomah.or.us/dscd/ transportation PLAnnInG Planning-City The Transportation Planning Division is responsible for overseeing current City of Portland and proposed plans for moving traffic in the City of Portland. Staff can Office of Transportation answer questions regarding current city policy and future transportation Planning Division projects or plans. 1120 SW 5th Ave., Rm. 800 Portland, OR 97204 503.823.5185 www.portlandonline.com/transportation Planning-County Information is available on current policies and future Multnomah County Multnomah County transportation projects or plans from Multnomah County’s Transportation Dept. of Community Services Division. Land Use/Transportation Div. 503.988.5000 www.co.multnomah.or.us/dscd/ transportation Planning-State Oregon’s Department of Transportation (ODOT) maintains a metropolitan State of Oregon branch in Portland that is responsible for transportation planning, traffic Dept. of Transportation Region 1 analysis, and design engineering construction and maintenance of the 123 NW Flanders state highway system in the Portland metropolitan area. Portland, OR 97209 503.731.8256 www.odot.state.or.us For additional transportation planning information, see Chapter 8. 2010 Portland Director y of Business Resources 61 P U B L I C T R A n S P O R TAT I O n Bus, Light Rail, and Streetcar TriMet is the Portland area’s public transit system, operating 91 bus routes TriMet Ticket Office and the 44-mile MAX light rail line that connect Gresham, Beaverton, Pioneer Courthouse Square Hillsboro and North Portland with downtown and the Portland International www.trimet.org/contact/tto.htm Airport. Door-to-door LIFT paratransit service provides transportation for the elderly and for people with disabilities who are unable to use buses or MAX. In addition, the Portland Streetcar runs on a 3.5-mile route from Legacy Customer Service/Trip Planning Good Samaritan Hospital at NW 23rd Ave. on Lovejoy and Northrup 503.238.RIDE (7433) through the Pearl District, Portland State University and RiverPlace to a www.trimet.org (online trip planner) terminus at SW Moody and Gibb streets; the location of the new Portland Aerial Tram and the entrance to the newly emerging South Waterfront District. Call 503.238.7433 (RIDE) for 24-hour alerts. Trip planning assistance Portland Streetcar is available Monday - Friday, 7:30 a.m. - 5:30 p.m. www.portlandstreetcar.org City of Portland Bureau of Transportation 1120 SW 5th Ave., Room 800 Portland, OR 97204 503.823.5185 www.portlandonline.com/transportation/ Employer Transportation Systems TriMet staff can provide assistance to businesses wishing to help their TriMet Employer Transportation employees explore transit and other commuting options. TriMet staff can Programs assist with: 4012 SE 17th Ave. • The development of company-wide transportation programs involving bus, Portland, OR 97202 • Information about other helpful transportation resources and programs. 503.962.7670 • Review of area transit service. www.trimet.org/employers Email: employer firstname.lastname@example.org Alternative Transportation Options Information about and maps of bicycle commuter and walking routes in City of Portland the city can be found on the city’s Bureau of Transportation web site. Bureau of Transportation 503.823.5185 www.portlandonline.com/transportation/ dISTRIBUTIOn OF GOOdS Air Freight The Port of Portland keeps current information on passenger and all-cargo Port of Portland carriers and freight consolidators. A complete list of carriers is available 121 NW Everett St. upon request. Portland, OR 97209 503.944.7000 www.portofportland.com Aviation Facilities The Port of Portland owns and operates a system of four airports, including Portland International Airport (PDX) the Portland International Airport. For information on aircraft tie-down or rental, 7000 NE Airport Way hanger space, or other questions concerning local facilities, contact the Port. Portland, OR 97218 503.460.4040 PDX Conference Center: 503.460.4050 www.portofportland.com 62 Portland Business Handbook 2010 Marine Facilities and Freight For information on available facilities for loading and unloading freight and Port of Portland – Marine a list of customs brokers, contact the Port of Portland. The Port keeps current 503.944.7231 information on freight forwarders, steamship lines, and freight consolidators www.portofportland.com/marine for businesses who want to ship by water. Information includes carriers, loading locations, tonnage requirements and current rates. T R A F F I C I n F O R M AT I O n Maps Traffic flow maps showing average daily traffic volumes are available at the City of Portland city’s Development Services Center. Maps of off-street parking facilities in Bureau of Development Services downtown, travel time contours, traffic control locations, and one-way grid Development Services Center systems are available for review or purchase through the city’s Office of 1900 SW 4th Ave. Transportation. Portland, OR 97201 503.823.7526 (planning and zoning) www.bds.ci.portland.or.us/dsc/ (Click “Information Center” – “Development Service Center” City of Portland Bureau of Transportation 1120 SW 5th Ave., Room 800 Portland, OR 97204 503.823.5185 www.portlandonline.com/transportation/ Road Conditions The state Department of Transportation maintains an up-to-date recording State of Oregon of highway conditions throughout the state. Department of Transportation 1.800.977.ODOT (6368) www.tripcheck.com Traffic Counts Information on existing and projected traffic counts on most city and county City of Portland streets can be obtained at city and county offices. Bureau of Transportation 503.823.5185 www.portlandonline.com/transportation/ Multnomah County Land Use/Transportation Div. 503.988.3389 www.co.multnomah.or.us/dscd/ transportation Email: land.use.planning@ co.multnomah.or.us 2010 Portland Director y of Business Resources 63
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