2010 Rochester Area Non-Exempt Compensation Survey Conducted by Denarius Human Resources, Inc. on behalf of Mayo Clinic, Rochester, MN Introduction Mayo Clinic is inviting you to participate in a survey focusing on pay practices for non-exempt positions typically found across organizations in Rochester, Minnesota. Mayo Clinic has a need to collect pay data for timely business decisions. This survey covers upcoming compensation adjustments, and pay practices for 25 survey positions (see Appendix A for detailed job descriptions for each survey position). Begin the survey by providing information about your organization before reviewing Instructions on how on to complete the Compensation Practices and Reporting Pay Data sections. General Information Contact Information Organization Name: Address: City: State: Zip code: Survey Contact (person completing the survey and can answer questions about reported information if necessary) Survey Contact Person: Phone: Title: Fax: Email: Indicate below the name of the person to receive the survey report, if different from the above contact. Recipient's Name: Title: Email: Address: (If different from above.) Organization Information 1. Indicate the total number of employees (full and part time): 2. Organization Type: Please indicate which selection below best describes your organization. Healthcare Public / Government Non-Profit Manufacturing Other: Please complete ALL tabs covering: General Information, Compensation Practices and Reporting Pay Data Form . Return completed surveys to: Denarius Human Resources, Inc. Questions? Call 651.482.8606 2310 Stephani Court St. Paul, MN 55117 heather.lintner@DenariusInc.com 2010 Rochester Area Non-Exempt Compensation Survey Instructions Report all information as of May 1, 2010 or the closest payroll period to May 1, 2010. 1. Complete the Compensation Practices questions on the following tab. 2. Read the survey job descriptions in Appendix A. 3. Report pay data for survey positions using the Reporting Pay Data Form tab. Report positions only where a close correspondence exists between your organization’s job and the survey job description. To match a position, almost all of your organization’s major job responsibilities, requirements, and reporting relationships should be highly comparable to the survey job description. 4. Return your completed Information Reporting Form to Heather Lintner at Denarius Human Resources, Inc. The preferred data submission method is via email. You can also mail or fax completed participation forms using the contact information below. Denarius Human Resources, Inc. 2310 Stephani Ct., St. Paul, MN 55117 Email: firstname.lastname@example.org Fax: 651.482.8606 Survey Participation Deadline: July 16, 2010 Survey Report Distribution: August 16, 2010 Please complete ALL tabs. Continue to Compensation Practices tab. 2010 Rochester Area Non-Exempt Compensation Survey Compensation Practices Please report information as of May 1, 2010 or the closest payroll period to May 1, 2010. Compensation Adjustments 1. List the actual or projected increase percentage for staff * in 2010 for each of the following: Merit **: Special Market: General: Other: Brief description for Other: Total: 0.0% * For Healthcare Organizations: Please report actual or projected pay adjustments for non-physician staff. ** “Merit” increases are given to eligible employees of performance-based plans when performance goals are met. The percent given may vary by individual employee depending on level of goal achievement. Report the average merit increase given or average percent of merit pool. 2. List the projected overall increase percentage in payroll for staff* in the following years, exclusive of changes in the number of Full Time Employees (FTEs). 2011 2012 Projected Overall Increase (%): Please complete ALL tabs. Continue to Reporting Pay Data Form tab. Email completed forms to: email@example.com 2010 Rochester Area Non-Exempt Compensation Survey Reporting Pay Data Report information as of May 1, 2010 or the closest payroll period to May 1, 2010. Instructions 1. Review the survey jobs in Appendix A tab and report pay data for your positions which are a good match to survey positions. 2. Insert the survey job code in the first column and indicate your organization’s job title in the second column. 3. Indicate if the position is part of a bargaining unit (“Y” for “yes” and “N” for “no”). 4. Indicate the FLSA status for each reported position. a. “Non-Exempt” (NE) from overtime provisions (eligible for overtime). a. “Exempt” (E) from overtime provisions (not eligible for overtime). 5. When reporting hourly pay rates, report the pay rate for each individual employee in a position that matches a survey position. Optional: Report the average hourly pay rate for positions with multiple incumbents and indicate the number of employees in the position. 6. If your organization has a formal pay structure, indicate the applicable hourly pay range (minimum, midpoint, maximum) for the position or union scale if the position is part of a bargaining unit. Thank you for your participation! Print/Keep a copy of this file for your records. Email completed forms to heather.lintner@denariusInc.com. Range Range Survey Job Bargaining Number of Range Midpoint Organization Job Title FLSA Status Pay Rate Minimum OR Maximum OR Comments Code Unit Position Employees OR Union Scale Union Scale Union Scale NE = Non-Exempt; Provide comments to clarify reported data (See Appendix A) Y = Yes; N = No $ / hour $ / hour $ / hour $ / hour E = Exempt as appropriate. 602 Bookkeeper N NE 12.56 2.0 10.25 12.50 13.75 Example: Row above is example of information to report. Report organization data below. Email completed forms to: firstname.lastname@example.org 186e265b-5ca6-4634-a118-c6316ca2b4c5.xls 11/13/2010 Page 4 of 11 2010 Rochester Area Non-Exempt Compensation Survey Range Range Survey Job Bargaining Number of Range Midpoint Organization Job Title FLSA Status Pay Rate Minimum OR Maximum OR Comments Code Unit Position Employees OR Union Scale Union Scale Union Scale Email completed forms to: email@example.com 186e265b-5ca6-4634-a118-c6316ca2b4c5.xls 11/13/2010 Page 5 of 11 2010 Rochester Area Non-Exempt Compensation Survey Range Range Survey Job Bargaining Number of Range Midpoint Organization Job Title FLSA Status Pay Rate Minimum OR Maximum OR Comments Code Unit Position Employees OR Union Scale Union Scale Union Scale Email completed forms to: firstname.lastname@example.org 186e265b-5ca6-4634-a118-c6316ca2b4c5.xls 11/13/2010 Page 6 of 11 2010 Rochester Area Non-Exempt Compensation Survey Range Range Survey Job Bargaining Number of Range Midpoint Organization Job Title FLSA Status Pay Rate Minimum OR Maximum OR Comments Code Unit Position Employees OR Union Scale Union Scale Union Scale Email completed forms to: email@example.com 186e265b-5ca6-4634-a118-c6316ca2b4c5.xls 11/13/2010 Page 7 of 11 2010 Rochester Area Non-Exempt Compensation Survey Range Range Survey Job Bargaining Number of Range Midpoint Organization Job Title FLSA Status Pay Rate Minimum OR Maximum OR Comments Code Unit Position Employees OR Union Scale Union Scale Union Scale Email completed forms to: firstname.lastname@example.org 186e265b-5ca6-4634-a118-c6316ca2b4c5.xls 11/13/2010 Page 8 of 11 2010 Rochester Area Non-Exempt Compensation Survey Survey Job Comments Job Family Survey Position Position Description Requirements Code 601 Accounting / Business Accounts Clerk Processes accounts receivable and/or accounts payable transactions. Performs basic Office reconciliation of accounts. May produce routine financial statements or reports. 602 Accounting / Business Bookkeeper Posts entries from variety of sources into ledgers and journals using computer Position does NOT require a four- Office applications. Reconciles bank statements, balances accounts, and takes trail year accounting degree. balances. May include payroll, credit and collection duties. 603 Accounting / Business Payroll Clerk Ensures accurate and timely processing of payroll and related tax reporting to federal Office and state agencies. Provides consultation, information, services, analysis, judgment, and direction to process payroll and provide payroll related services in a timely and accurate manner. Investigates, recommends and implements improvements to the payroll process. New position in 2010. 630 Administrative Administrative Assistant / Performs a wide variety of secretarial duties in support of administrative activities. Support Secretary Anticipates and carries out independent actions necessary to provide competent and professional secretarial support. Works independently and initiates judgment in handling typical duties such as preparing documents, coordinating activities, meeting planning, calendar management and making travel arrangements. Collects, compiles and records data for preparing reports and presentations. 605 Administrative Clerk Typist Performs various clerical duties including typing, data entry, copying, and filing. Support Assists other office personnel as requested. 606 Administrative Data Entry Clerk Receives, reviews, enters, and updates data into computer system. Responsible and Support accountable for entering data into system(s) providing follow through on disposition of raw data. Uses excellent customer service skills in communicating with internal and external customers. Revised job 607 Administrative Executive Assistant Provides a wide range of administrative support to upper level administrative and Only report those that provide description in 2010. Support leaders, representing and demonstrating the integrity of the institution at the highest support to the most senior level. Understands and observes confidentiality of personnel and other related executives of the organization. information. Gives direction to individuals in a variety of capacities whose services are needed to accomplish a given assignment. Works cooperatively with leadership and support staff, counterparts in outside organizations, and peers. 608 Administrative File Clerk Files correspondence, invoices, receipts, and other records. Organizes material when Support classification is not readily discernible. Disposes of obsolete files in accordance with established requirements. Copies records on photocopying, microfilming, or scanning machines. 609 Administrative Receptionist Receives and screens phone calls and greets visitors. Directs callers, visitors and Support various requests appropriately. Schedules appointments, takes messages, distributes mail, information and supplies. Performs various clerical duties including typing, data entry, and filing. Orders supplies, mails correspondence, distributes mail, may collect and maintain data. 628 Administrative Telephone Operator Processes all incoming calls from customers, visitors, staff, and general public. User Requires high school diploma or Support directory databases and paging systems. GED and basic computer skills. 611 Customer Service Customer Service Representative Communicates with customers via phone, in person and/or email and is responsible for delivering high quality service for all inquires. Ability to be multi-tasked, in a very high stress environment. Interviews clients to get appropriate information and/or explain services. Answers customer questions regarding products, service, operation, or maintenance. Must be competent in several computer programs. 2010 Rochester Area Non-Exempt Compensation Survey Survey Job Comments Job Family Survey Position Position Description Requirements Code 612 Facilities Building Maintenance Worker Performs a variety of technical maintenance duties related to maintenance and repair Graduation from two year building Maintenance of organization facilities. Monitors, adjusts, cleans, maintains, and repairs specialized utilities / maintenance program systems and equipment including HVAC systems, energy management systems, and required. audio-visual equipment. Typical duties include painting, sweeping, waxing, cleaning, shoveling, etc. 613 Facilities Dispatcher Responsible for the timely processing of all incoming requests, which could include Maintenance dispatching workers, equipment, vehicles or other necessary items. Also responsible to maintain and update automated work-log databases. 614 Facilities Electrician Installs, designs, connects, repairs, or replaces a variety of electrical systems, Must have high school diploma with Maintenance equipment, machinery, wiring, panels, and fixtures. Proficient use of hand and portable two years vocational school training. powered tools. Must hold a valid State of Minnesota Journeymen’s Electrician License. 615 Facilities Grounds Keeper Responsible for maintaining grounds in a manner that promotes safe conditions litter- Maintenance free, lush turf (mow and roll lawns), beautiful flowers, and other plants (plant, remove or trim shrubs, hedges and trees) during growing season. May apply pesticides and fertilizers. Responsible for snow removal and ice control during winter months. Performs daily maintenance checks on grounds equipment. Responsible for cleaning of equipment rooms, fan rooms, incinerator, etc. 616 Facilities Housekeeper/Custodian Ensures areas of building(s) are kept in a clean and orderly condition. Cleans and Maintenance performs custodial and simple maintenance work. Picks up trash, empties garbage containers, and removes all trash to area for disposal. Activities require pushing heavy carts and significant bending and lifting. Work with strong chemicals and safely use chemicals for cleaning purposes. May serve in a customer relations capacity in some facilities. 617 Facilities HVAC Technician Operates, maintains, and repairs heating, ventilation, air conditioning, refrigeration, Technical degree and Refrigeration Maintenance and control systems. Responds to customer complaints regarding comfort/safety, Reclamation license required. diagnoses possible cause(s), uses creativity and decisiveness to effect repairs. Is alert to all aspects of equipment when responding to customer requests and communicates concerns to appropriate personnel. Completes Preventive Maintenance as per policies. Records and maintains accurate records on all inspections. 618 Facilities Plumber Performs plumbing and maintenance mechanic duties to assure plumbing and other Building Utility Maintenance degree Maintenance building services and equipment are in appropriate operating order for properties. or equivalent experience required. Mechanical, plumbing and heating experience desirable. 619 Food Service Cook Prepares meals for employees, executives or guests, using a variety of recipes and A formal vocational training program food preparation equipment. May involve daily meals or special events. In food after high school or equivalent in processing plants, may be limited to a particular product or product line. basic food preparation required. Prior food service experience in a commercial kitchen or catering operation is desirable. 620 Food Service Food Service Worker Supports the daily operation of the food service areas. Prepares, assembles, serves, and/or delivers food items as assigned. Cleans and sanitizes work areas, equipment, and serviceware. 2010 Rochester Area Non-Exempt Compensation Survey Survey Job Comments Job Family Survey Position Position Description Requirements Code 621 Materials Buyer Reviews requests for equipment, supplies and other items to ensure compliance with Requires an associate degree or Management purchasing policies and specifications. Interviews vendors, reviews catalogs and other post high school diploma program in source material to obtain information on items for purchase. Compares prices, a business related field. specifications and delivery dates, and ensures fair and reasonable agreements. May negotiate prices. Assists with preparation and mailing of purchase orders. 622 Materials Mail Clerk Responsible for the sorting and delivering all incoming mail for staff. Picks up all Management outgoing mail and sorts according to appropriate needs. Weighs and determines appropriate postage for outgoing letters and packages according to class of service. Demonstrates excellent customer service skills. 623 Materials Material Handler Responsible for the correct receiving, replenishment, picking/packing/shipping of Management materials. Will also credit, load/unload trucks and move materials to designated storage area. May utilize material handling equipment (forklift etc.) 624 Materials Shipping Clerk Handles proper packaging and shipping of outgoing materials for organization. Management 629 Nursing Nursing Assistant (Patient Care Assists patient care unit staff with delegated tasks of direct and indirect patient care. Successful completion of nursing Assistant) assistant training program or equivalent education/experience. Certification desirable.
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