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					2004/5 Study of English Housing



Appendix F

Questionnaire
HOUSEHOLD INTERVIEW

COMPLETE FOR EACH HOUSEHOLD AT ADDRESS

StartDat   INTERVIEWER: Check Date of Interview and alter if not correct


HOUSEHOLD CHARACTERISTICS

ALL HOUSEHOLDS

Name       RECORD THE NAME (OR A UNIQUE IDENTIFIER) FOR EACH MEMBER OF THE
           HOUSEHOLD.

           WHEN ALL HOUSEHOLD MEMBERS HAVE BEEN ENTERED, PRESS PgDn

Sex        (1) Male
           (2) Female

Age        What was your/(name)'s age last birthday?

FormInf    Which statement best describes the way in which you/household member name lives at this
           accommodation…READ OUT…
           INTERVIEWER: TO BE INCLUDED IN THE FIRST CODE THE PERSON MUST BE
           LIVING THERE TEMPORARILY AND HAVE AN INFORMAL ARRANGEMENT (NOT ONE
           OR THE OTHER)

           (1) Living here temporarily based on an informal arrangement
           (2) Or living here based on a formal agreement?

WhInform   SHOW CARD A1
           Which of the statements on this card best describes why you/household member name
           are/is living here temporarily?
           CODE ONE ONLY

           (1) Looking for permanent accommodation to buy or rent
           (2) Waiting for the completion of the purchase of new accommodation
           (3) Waiting for rental period on permanent accommodation to begin
           (4) Building repairs are being carried out on permanent accommodation
           (5) Unable to afford to move into permanent accommodation
           (6) Soon to be going travelling, going on an extended holiday or going abroad
           (7) Waiting to live with someone else (outside this household) who is unable to move at
               present
           (8) Have been recognised as homeless by the council and are living here temporarily
           (9) Other reason

FutTemp    Do you expect the next place where you/household member name live/s will be permanent?

           (1) Yes
           (2) No

Formal     SHOW CARD A2
           Do any of the statements on this card apply to you/household member name?
           CODE ALL THAT APPLY

           (1)   Looking for permanent accommodation to buy or rent
           (2)   Waiting for the completion of the purchase of new accommodation
           (3)   Building repairs are being carried out on more permanent accommodation
           (4)   Have been recognised as homeless by the council and have been re-housed into
                 current accommodation
           (5) None of these

MarStat    ASK OR RECORD. CODE FIRST THAT APPLIES
           Are you/is (name) .....
           INTERVIEWER: IF SPOUSE HAS BEEN LIVING ABROAD CONTINUOUSLY FOR MORE
           THAN SIX MONTHS, DO NOT INCLUDE THEM IN THE LIST OF HOUSEHOLD
           MEMBERS

           (1) single, that is, never married
           (2) married and living with your husband/wife
           (3) married but spouse has been living/working abroad continuously for more than six
               months
           (3) married and separated from your husband/wife
           (4) divorced
           (5) or widowed?

LiveWith   ASK OR RECORD
           May I just check, are you/is(name) living with someone in the household as a couple?
           (1) Yes
           (2) No
           (3) SPONTANEOUS ONLY - same sex couple

R          I would now like to ask how the people in your household are related to each other.
           CODE RELATIONSHIP - name IS name’s …

           (1) Spouse
           (2) Cohabitee
           (3) Son/daughter (incl. adopted)
           (4) Step-son/daughter
           (5) Foster child
           (6) Son-in-law/daughter-in-law
           (7) Parent/guardian
           (8) Step-parent
           (9) Foster parent
           (10) Parent-in-law
           (11) Brother/sister (incl. adopted)
           (12) Step-brother/sister
           (13) Foster brother/sister
           (14) Brother/sister-in-law
           (15) Grand-child
           (16) Grand-parent
           (17) Other relative
           (18) Other non-relative

NoUnits    NUMBER OF FAMILY UNITS. THE HOUSEHOLD RELATIONSHIPS INFORMATION HAS
           BEEN USED TO DIVIDE THE HOUSEHOLD INTO (Number) FAMILY UNIT(S) AS
           SHOWN: (number of Family Units)

           INTERVIEWER: CHECK AND ENTER NUMBER OF FAMILY UNITS SHOWN.

Ethnic01   SHOW CARD A
           From this card, which of these groups do you/does (name) belong to?

           (1)   White - British
           (2)   White - Irish
           (3)   Any other white background

           (4)   White and Black Caribbean
           (5)   White and Black African
           (6)   White and Asian
           (7)      Any other mixed background

           (8)      Asian - Indian
           (9)      Asian - Pakistani
           (10)     Asian - Bangladeshi
           (11)     Any other Asian background

           (12) Black - Caribbean
           (13) Black - African
           (14) Any other Black background

           (15) Chinese
           (16) Any other

EthFol     ASK OR RECORD
           Can I just check, what do you consider your background to be?
           INTERVIEWER: DO NOT PROMPT

           (1)      English
           (2)      Scottish
           (3)      Welsh
           (4)      Other

EthGyp     The Office of the Deputy Prime Minister are interested in estimating the number of settled
           Gypsies and Travellers. Do you consider your/household member’s name background to
           be…READ OUT…
           INTERVIEWER: TRAVELLER DOES NOT INCLUDE BACKPACKERS/TOURISTS. NEW
           AGE TRAVELLER SHOULD BE INCLUDED IN OTHER TRAVELLER.

           (1)    …Gypsy Roma
           (2)    Traveller of Irish Extraction
           (3)    Other Traveller
           (4)    Or none of these?

Hhldr      In whose name is the accommodation owned or rented?
           INTERVIEWER: IF THE RENT OR MORTGAGE FOR THIS ACCOMMODATION IS PAID
           FOR BY SOMEONE OUTSIDE THE HOUSEHOLD, CODE THE PERSON IN THE
           HOUSEHOLD WHO IS RESPONSIBLE FOR THE ACCOMMODATION.
           ANYONE ELSE? CODE ALL THAT APPLY.

HiHNum     You have told me that names recorded at HHLDR jointly own or rent the accommodation.
           Who has the highest income (from earnings, benefits, pensions and any other sources)?
           INTERVIEWER: THESE ARE THE JOINT HOUSEHOLDERS: ………

           ENTER PERSON NUMBER. IF TWO OR MORE HAVE SAME INCOME, ENTER 11.
           IF RESPONDENT ASKS FOR PERIOD TO AVERAGE OVER - ONE YEAR.
           PROMPT AS NECESSARY FOR JOINT HOUSEHOLDERS: IS ONE OF THEM THE SOLE
           PERSON WITH PAID WORK OR OCCUPATIONAL PENSION.

JntEldA    ENTER PERSON NUMBER OF THE ELDEST JOINT HOUSEHOLDER FROM THOSE
           WITH THE SAME HIGHEST INCOME.
           ASK OR RECORD.

JntEldB    ENTER PERSON NUMBER OF THE ELDEST JOINT HOUSEHOLDER.
           ASK OR RECORD.

HRPNum     ENTER PERSON NUMBER OF HOUSEHOLD REFERENCE PERSON

HRPPrtnr   ENTER PERSON NUMBER OF (HRPNum’s) PARTNER
SEHResp    ENTER THE PERSON NUMBER OF RESPONDENT
           ENTER CODE 11 IF NON HOUSEHOLD MEMBER


ACCOMMODATION TYPE

ALL HOUSEHOLDS

Accom      IS THE HOUSEHOLD'S ACCOMMODATION:
           INTERVIEWER: MUST BE SPACE USED BY HOUSEHOLD (NOT THE ADDRESS/
           DWELLING UNIT AS A WHOLE IF THIS IS OCCUPIED BY MORE THAN ONE
           HOUSEHOLD)

           (1)   a house or bungalow
           (2)   a flat or maisonette
           (3)   a room/rooms
           (4)   or something else?

HseType    IS THE HOUSE/BUNGALOW:

           (1) detached
           (2) semi-detached
           (3) or terraced/end of terrace?

FltTyp     IS THE FLAT/MAISONETTE:

           (1) a purpose-built block
           (2) a converted house/some other kind of building?

YrConv     When was this building converted into individual flats/maisonettes?
           INTERVIEWERS: THIS IS WHEN THE PROPERTY WAS PHYSICALLY CONVERTED
           FROM A WHOLE BUILDING INTO MORE THAN ONE DWELLING

           (1)   Before 1919
           (2)   1919 – 1930
           (3)   1931 – 1945
           (4)   1946 – 1964
           (5)   1965 – 1980
           (6)   1981 – 1984
           (7)   1985 or later

FlatNum2   How many flats/maisonettes are there in this block/building?
           INTERVIEWER: THIS REFERS TO THE INDIVIDUAL BLOCK RATHER THAN THE
           WHOLE SITE

           (1)   one or two
           (2)   three
           (3)   four
           (4)   five
           (5)   six to nine
           (6)   ten to nineteen
           (7)   twenty to forty nine
           (8)   fifty or more

AccOth     IS THE ACCOMMODATION A:

           (1) caravan, mobile home or houseboat
           (2) or some other kind of accommodation?

YrBult     When was this property built?
            INTERVIEWER: PROMPT AS NECESSARY . ACCEPT ESTIMATE/CODE YOUR OWN
            ESTIMATE RATHER THAN CODING ‘DON’T KNOW’.
            FOR CONVERTED PROPERTIES, RECORD THE YEAR BUILT, NOT THE YEAR
            CONVERTED

            (1) Before 1800
            (2) 1800 – 1850
            (3) 1851 – 1900
            (4) 1901 – 1918
            (5) 1919 – 1930
            (6) 1931 – 1945
            (7) 1946 – 1964
            (8) 1965 – 1980
            (9) 1981 – 1984
            (10) 1985 or later

YrBult2     And can I just check the exact year the property was built?
            INTERVIEWER: PROBE AS NECESSARY
            ACCEPT REASONABLE ESTIMATES RATHER THAN CODING DON’T KNOW

            1986..2005

Ifgard      Do you have ...
            CODE FIRST THAT APPLIES.
            INTERVIEWER: INCLUDE COMMUNAL OR SHARED GARDENS IF THE HOUSEHOLD
            USES/WOULD WANT TO USE THEM. EXCLUDE ALLOTMENTS.
            (1) a garden?
            (2) a patio or yard?
            (3) a roof terrace or large balcony?
            (4) HAS NONE OF THE ABOVE

WildLifA    SHOW CARD A3
            Do you encourage wildlife in any of the ways mentioned on this card?
            CODE ALL THAT APPLY

            (1)  Feed the birds/Provide bird feeders, bird tables or birdbaths
            (2)  Feed wild animals (e.g. foxes, hedgehogs)
            (3)  Avoid using chemical sprays or treatments
            (4)  Use peat substitutes
            (5)  Plant varieties attractive to wildlife (e.g. seed bearing, fruiting, nectar rich for insects
                 etc.)
            (6) Have a special wild area aiming to encourage wildlife
            (7) Make and use compost
            (8) Leave dead wood and/or leaves around
            (9) Have a pond aiming to attract wildlife
            (10) Put up nest boxes
            (11) Other
            (12) None of these

WildLifeB   SHOW CARD A4
            Do you encourage wildlife on your balcony or roof terrace in any of the ways mentioned on
            this card?
            CODE ALL THAT APPLY

            (1) Feed the birds/Provide bird feeders, bird tables or birdbaths
            (2) Avoid using chemical sprays or treatments
            (3) Use peat substitutes
            (4) Plant varieties attractive to wildlife (e.g. seed bearing, fruiting, nectar rich for insects
                etc.)
            (5) Put up nest boxes
           (6) Other
           (7) None of these


SECOND HOMES

ALL HOUSEHOLDS

Propext    Most of this interview is concerned with topics to do with this address and the people who
           live here but I would like to ask you a few questions relating to property elsewhere.
           Do you or any member of your household own any residential property elsewhere; this
           would include property rented out to others and also second homes?
           By own I mean own directly in your/their name or through a company which is at least 50%
           owned by you or them.
           Include any timeshares or properties owned abroad.
           EXCLUDE CARAVANS AND PARKHOMES. CAN ALSO INCLUDE SHARED
           OWNERSHIP.
           (1) Yes
           (2) No

ExPrpwh    In whose name is this property owned?

ExPrpnum   How many residential properties apart from your current home do you own. If there are
           more than one property in the same building, please count these separately.

ExLet      (Is this property/are these properties…)
           Residential property that is let to others or that others use as their main residence. This
           includes property that you allow others live in rent free, and property that is currently vacant.

ExHolLet   (Is this property/are these properties…)
           Residential property that is let to others as holiday lets (including property currently vacant)

ExSecHom   (Is this property/are these properties…)
           A second home (including a timeshare)

ExSell     (Is this property/are these properties…)
           Property that you intend to sell shortly or are in the process of selling i.e. previous home or
           inherited property

ExMov      (Is this property/are these properties…)
           Property into which you intend to move shortly

ExResOwn   Thinking about the residential property/properties that is /are let to others; how is this
           property/are these properties owned? READ OUT
           CODE ALL THAT APPLY
           (1) By household members as private individuals
           (2) By a private company owned by household members
           (3) Through a family or other trust arrangement
           (4) Or some other way?

ExResAq    SHOW CARD A5
           How has this property/have the properties for rent been acquired?
           CODE ALL THAT APPLY
           (1) Inherited
           (2) Purchased for renting out
           (3) Purchased for other purpose (e.g. to live in)
           (4) Received as a gift
           (5) Acquired the company/organisation that previously owned it
           (6) Other
Howexuse   How is this residential property to let generally used?
           READ OUT…
           (1) Only let to employees
           (2) Only let to relatives
           (3) Let on the open market
           (4) A mixture of these?

Exresmor   Do you currently have any mortgages or loans taken out on any of the properties to let that
           are owned?
           (1) Yes
           (2) No

Buytolet   Is this or are any of these, mortgages that are marketed specifically by the lender as a ‘buy
           to let’ or ‘landlord’s’ mortgage?
           (1) Yes
           (2) No

VolCred    Are you currently a member of a voluntary accreditation scheme for landlords run by local
           authority, university, fire services or police?
           (1) Yes
           (2) No

Whnexres   When did you first start providing property to let?

Secrent    Do you have a second home that is rented from a landlord?
           INTERVIEWER: EXCLUDE, CARAVANS, MOBILE HOMES, PARK HOMES. CAN ALSO
           INCLUDE SECOND HOMES WHICH ARE AVAILABLE RENT-FREE.
           (1) Yes
           (2) No

WhSec      You mentioned that someone in your household owned a second home or rented one from
           a landlord. Is your second home in…READ OUT…
           CODE ALL THAT APPLY FOR EACH SECOND HOME
           (1) England
           (2) Scotland
           (3) Wales
           (4) Or somewhere else (INCLUDE NORTHERN IRELAND)?

WhSecHN    SHOW CARD B
           What county is your second home in?
           INTERVIEWER: INSERT RELEVANT COUNTY CODE FROM SHOWCARD
           CODE ALL THAT APPLY FOR EACH SECOND HOME

           (1) Avon
           (2) Bedfordshire
           (3) Berkshire
           (4) Buckinghamshire
           (5) Cambridgeshire
           (6) Cheshire
           (7) Cleveland
           (8) Cornwall
           (9) Cumbria
           (10) Derbyshire
           (11) Devon
           (12) Dorset
           (13) Durham
           (14) Essex
           (15) Gloucestershire
           (16) Greater Manchester
           (17) Greater London (TAKES PRIORITY OVER ANY COUNTY)
          (18) Hampshire
          (19) Hereford and Worcester
          (20) Hertfordshire
          (21) Isle of Wight
          (22) Kent
          (23) Lancashire
          (24) Leicestershire
          (25) Lincolnshire
          (26) Merseyside
          (27) Northamptonshire
          (28) Northumberland
          (29) Norfolk
          (30) Nottinghamshire
          (31) Oxfordshire
          (32) Scotland
          (33) Shropshire
          (34) Somerset
          (35) Staffordshire
          (36) Suffolk
          (37) Surrey
          (38) Sussex
          (39) Tyne and Wear
          (40) Wales
          (41) Warwickshire
          (42) West Midlands
          (43) Wiltshire
          (44) Yorkshire and the Humber

WhSecAb   In which country is your second home in?
          (1) France
          (2) Spain
          (3) Italy
          (4) Portugal
          (5) United States
          (6) Other European Country
          (7) Other Non-European Country

SecTime   Is the second home a timeshare?
          (1) Yes
          (2) No

WhySecH   SHOWCARD B1
          Here is a list of why people may have a second home.
          Can you please tell me which of them are reasons why you have a second home?
          CODE ALL THAT APPLY
          (1) To use as a holiday home/weekend cottage/to use (eventually) as a retirement home
          (2) Working away from home
          (3) Living away from home for other reason (e.g. student)
          (4) Marital breakdown
          (5) Other


TENURE

ALL HOUSEHOLDS

Ten1      SHOW CARD C
          In which of these ways do you occupy this accommodation?
          CODE FIRST THAT APPLIES
           (1) Own outright
           (2) Buying it with the help of a mortgage or loan
           (3) Pay part rent and part mortgage (shared ownership)
           (4) Rent it
           (5) Live here rent-free (including rent-free in relative's/friend's property; excluding
               squatting)
           (6) Squatting

Tied       Does the accommodation go with the job of anyone in the household?

           (1) Yes
           (2) No

LLord      Who is your landlord?
           INTERVIEWER: IF PROPERTY IS LET THROUGH AN AGENT, THE QUESTION REFERS
           TO THE OWNER NOT THE AGENT.
           CODE 1 (LOCAL AUTHORITY) INCLUDES PEOPLE RENTING FROM HOUSING ACTION
           TRUSTS, AND ALSO FROM ARMS LENGTH MANAGEMENT ORGANISATIONS.
           CODE 2 (HOUSING ASSOCIATION) INCLUDES REGISTERED SOCIAL LANDLORDS
           AND LOCAL HOUSING COMPANIES AND HOUSING TRANSFERRED UNDER LARGE-
           SCALE VOLUNTARY TRANSFER.
           USE CODE 5 ONLY IF THE RESPONDENT AND LANDLORD WERE FRIENDS BEFORE
           THEY WERE TENANT AND LANDLORD, NOT IF THEY HAVE ONLY BECOME
           FRIENDLY SINCE THEN.
           USE CODE 7 RATHER THAN DON'T KNOW.
           CODE FIRST THAT APPLIES.

           (1)   the local authority/council/New Town Development/ Scottish Homes
           (2)   a housing association or co-operative or charitable trust or Local Housing Company
           (3)   employer (organisation) of a household member
           (4)   another organisation
           (5)   relative/friend (before you lived here) of a household member
           (6)   employer (individual) of a household member
           (7)   another individual private landlord

Furn       Is the accommodation provided…
           ...RUNNING PROMPT...

           (1) furnished
           (2) partly furnished (eg carpets and curtains only)
           (3) or unfurnished?

PaidM      And have you (HRP)...
           …RUNNING PROMPT...

           (1) paid off a mortgage or loan on this property
           (2) or never had a mortgage or a loan?

TENANCY TRANSFERS

HOUSING ASSOCIATION TENANTS

TransHA    Has the tenancy been transferred from a local authority?

           (1) Yes
           (2) No

IfTrans    Was it transferred to a Local Housing Company?

           (1) Yes
            (2) No

YrHA        When did you (HRP) first become the tenant of your present Housing Association?
            PROBE FOR YEAR

TransSat1   [*] Compared with the housing service you received from the Council before the transfer,
            would you say that the service you receive now, from the housing association, is better,
            worse or about the same?

            (1) Service from Housing Association is better
            (2) Service from Housing Association is worse
            (3) Both about the same

TransSat2   [*] Would you say that the housing service you receive from your current landlord has
            improved, remained about the same or got worse since the transfer?

            (1) Service has improved since transfer
            (2) Service has remained about the same
            (3) Service has got worse

TranBet     [*] SHOW CARD D
            You said that since the housing association became your landlord, their service has got
            better. In what way?
            CODE ALL THAT APPLY

            (1) Repairs service has got quicker, more efficient
            (2) Repairs service has become of a higher standard
            (3) Other services have got better
            (4) Modernisation work to the property has been/is being done
            (5) Additional facilities have been provided (e.g. intercom)
            (6) More and/or better information is being provided to me
            (7) More opportunities for me to take part in making decisions about things that affect me
            (8) Staff have become more helpful
            (9) More staff are available
            (10) Other

TranWor     [*] SHOW CARD E
            You said that since the housing association became your landlord, their service has got
            worse. In what way?
            CODE ALL THAT APPLY

            (1)   Repairs service has got slower, less efficient
            (2)   Repars service has become of a lower standard
            (3)   Other services have got worse
            (4)   Less and/or worse information is being provided to me
            (5)   Fewer opportunities for me to take part in making decisions about things that affect me
            (6)   Staff have become less helpful
            (7)   Less staff are available
            (8)   Other

HCopy       Have you (HRP) been given a copy of the rental agreement?

            (1) Yes
            (2) No

HConChk     ASK THE INFORMANT TO GET THE AGREEMENT

            (1) Contract checked
            (2) Contract not checked
HShort     There is a form of tenancy called a shorthold. It is for a fixed period and you must be given a
           notice in writing by the landlord that tells you that it is a shorthold tenancy agreement. Does
           your agreement state that it is an Assured Shorthold or not?

           (1) Yes, Assured Shorthold
           (2) No


RESIDENT LANDLORDS

PRIVATE RENTERS


ResLL      Does the landlord live in the building?

           (1) Yes
           (2) No

ResLL2     Does the landlord live in the same flat as you (HRP) or not?

           (1) Yes
           (2) No


LEASEHOLDING

OWNER OCCUPIERS

Lease      May I just check, Do you own the house/flat freehold, commonhold or on a lease?

           (1) Freehold
           (2) Commonhold
           (2) Leasehold

CHLease    You mentioned that you (HRP) own the flat/maisonette freehold, can I just check, do you
           own the freehold of ...
           …RUNNING PROMPT…

           (1) the whole building jointly with other leaseholders,
           (2) the whole building yourself,
           (3) or just your flat/maisonette?

GRent      Do the owners of the other flats/maisonettes pay you (HRP) ground rent?

           (1) Yes
           (2) No

GRentP     Do you pay ground rent?

           (1) Yes
           (2) No

LgthLF     How long was the full lease on this property, including any extensions made to the lease?
           INTERVIEWER: A LEASE OF 21 YEARS AND ONE DAY (OR LONGER) HAS LEGAL
           IMPLICATIONS

           (1)   21 years or less
           (2)   21 years and 1 day – 30 years
           (3)   21 – 40 years
           (4)   41 – 50 years
           (5)   51 – 60 years
           (6)   61 – 70 years
           (7)   71 – 80 years
           (8)   81 – 98 years
           (9)   99 years or longer

LngthL     When you (HRP) first bought the house/flat, how long did the lease have to run?

           (1)   Less than 21 years
           (2)   21-30 years
           (3)   31-40 years
           (4)   41-50 years
           (5)   51-60 years
           (6)   61-70 years
           (7)   71-80 years
           (8)   81-98 years
           (9)   99 years or longer

LgthLN     And how long does the lease have to run now?

           Answer codes as at LngthL


FreeHld    You said that the flat/maisonette is on a long lease but, may I just check, Do you own the
           freehold of the whole building, either as an individual or along with other lease holders
           collectively?

           (1) Owns freehold of whole building
           (2) Does not own freehold

SoleCol    Do you have the sole ownership of the freehold of the whole building or do you own it along
           with the other leaseholders collectively?

           (1) Sole ownership
           (2) With other leaseholders collectively

FrHlder    Is the freehold owned by ...
           …RUNNING PROMPT…

           (1)   a private individual,
           (2)   a company owned by other leaseholders (respondent not a member of company),
           (3)   any other type of company,
           (4)   a housing association,
           (5)   a charity or charitable trust (not housing association),
           (6)   a local authority or council,
           (7)   the church commissioners,
           (8)   or some other organisation?

EverClHA   Can I check, was this house/flat ever a council or housing association house/flat?

           (1) Yes - a council house/flat
           (2) Yes - a housing association house/flat
           (3) No – neither

BuyLA      You said that this home used to belong to the council. Did you yourself buy this home from
           the council?

           (1) Yes
           (2) No
BuyHA      You said that this home used to belong to a Housing Association. Did you yourself buy this
           home from the Housing Association?

           (1) Yes
           (2) No


           If leasehold flat and EverClHA = No, then ask remainder of section.
           See "Ex-social sector" leaseholders module below for questions asked if BuyLA or BuyHA =
           Yes (Questions IntrLH - WhyPref)

FrManage   Who manages the property? Is it ...
           …RUNNING PROMPT…

           (1) the landlord (or the landlord's company),
           (2) a managing agent employed by the landlord,
           (3) or the leaseholders?

FrAgent    Do the leaseholders use a managing agent?

           (1) Yes
           (2) No

MainSat    SHOW CARD F
           [*]How satisfied are you with the standard of routine maintenance and cleaning.

           (1)   Very satisfied
           (2)   Fairly satisfied
           (3)   Neither satisfied nor dissatisfied
           (4)   Slightly dissatisfied
           (5)   Very dissatisfied

CostSat    SHOW CARD F
           [*]...and how satisfied are you with the cost of routine maintenance and cleaning.

           Answer codes as at MainSat

MainMaj    Has there been any major maintenance work in the last three years? This can include re-
           painting of the outside of the building
           INTERVIEWER: INCLUDE SUBSTANTIAL REPAIRS, E.G. TO THE ROOF OR THE
           BUILDING STRUCTURE.

           (1) Yes
           (2) No
           (3) Don't know

MMStan     SHOW CARD F
           [*] I'd like to ask you about the maintenance work that was done. First, how satisfied were
           you with these aspects...

           The standard of work:
           Answer codes as at MainSat

MMCost     SHOW CARD F
           [*] (How satisfied were you with...)

           The cost:
           Answer codes as at MainSat

MMInfo     SHOW CARD F
           [*] (How satisfied were you with....)

           The information you were given in advance on the work that was going to be done:
           Answer codes as at MainSat

MMInfC     SHOW CARD F
           [*] (How satisfied were you with...)

           The information you were given in advance on the cost of the work to be done:
           Answer codes as at MainSat

WorkNec    [*] Thinking about the work that was done, would you say...
           …RUNNING PROMPT…

           (1) all of it was necessary,
           (2) most of it was necessary,
           (3) most or all of it was not necessary?

Mmshould   [*] Do you think there is some major maintenance work that should be done but hasn't
           been?

           (1) Yes
           (2) (SPONTANEOUS) Yes, but think it will be done soon
           (3) No

SatAgent   SHOW CARD F
           [*] Overall, how satisfied are you with the service given by the managing agent

           Answer codes as at MainSat

LeaseMan   Are you aware that leaseholders of flats now have the collective right to take over the
           running of their building or block?

           (1) Yes
           (2) No

IfLeaMan   Have you exercised this right to manage? Please tell me which of the following options best
           describes your situation…READ OUT…

           (1)   …Yes, we are currently doing so
           (2)   We have considered doing so but not yet begun
           (3)   We would like to do so but not enough of the other residents are in favour
           (4)   We are not interested

FrRight    Are you aware that long leaseholders generally have the right to buy the freehold jointly with
           the other leaseholders?

           (1) Yes
           (2) No

FrBuy      Have you thought about buying the freehold jointly with the other leaseholders?

           (1) Yes
           (2) No

FrContac   Have you been in contact with the other leaseholders about buying the freehold?

           (1) Yes
           (2) No
FrStart      Have you started the process to buy formally?

             (1) Yes
             (2) No

LeaseRi      Are you aware that long leaseholders generally have the right to extend the number of years
             on their lease

             (1) Yes
             (2) No

LeaseEx      Have you ever considered extending the lease?

             (1) Yes
             (2) No

LeaseExg     Have you actually extended your lease?

             (1) Yes
             (2) No
             (3) No, but have started the extension process


SUBLETTING

ALL HOUSEHOLDS

Sublet       Does any one in your household pay rent to you (HRP) ?
             INTERVIEWER: CODE ‘1’ ONLY IF A FORMAL RENT IS CHARGED – THIS APPLIES
             EVEN IF THE TENANT DOES NOT ACTUALLY PAY REGULARLY AS LONG AS (S)HE IS
             SUPPOSED TO.

             (1) Yes, pays rent
             (2) No-one pays rent/someone contributes to expenses but no-one pays formal rent

WhoLet       Is that someone who is related to you (HRP) or not?
             CODE ALL THAT APPLY

             (1) Parent/child/brother/sister/grand child/parent (include step and in-law)
             (2) Other relation
             (3) Not related

WhoLet2      INTERVIEWER: CODE OR ASK
             Which member(s) of the household pay rent to you (HRP) ?
             ENTER THE PERSON NUMBER OF PERSON(S) PAYING RENT

Templet      Is there anyone living here temporarily or for part of the week, who pays rent to you (HRP)?
             INCLUDE PEOPLE WHO DO NOT COUNT AS HOUSEHOLD MEMBERS BECAUSE OF
             RESIDENCY RULES.
             EXCLUDE PEOPLE WHO FORM SEPARATE HOUSEHOLDS.
             EXCLUDE CLOSE RELATIVES (PARENT, CHILD, BROTHER, SISTER, STEP
             RELATIVES AND IN-LAWS).

             (1) Yes
             (2) No

TempNo       How many people staying temporarily pay rent to you (HRP)?
ROOMS AND ACCOMMODATION CHARACTERISTICS

ALL HOUSEHOLDS

Esblet    Is there any part of your household's accommodation that is usually sublet which is not
          sublet at the moment?
          INTERVIEWER: ONLY CODE ‘YES’ IF THE PERSON TO WHOM THE ROOM IS LET
          WOULD BE A MEMBER OF THE HRP’s HOUSEHOLD.

          (1) Yes
          (2) No

Share2    Does your household have the whole of the accommodation to yourself/yourselves or do
          you share any of it with someone outside your household (or would share if currently vacant
          accommodation was occupied)?
          INTERVIEWER: INCLUDE COMMUNAL BATHROOMS, KITCHENS, LIVING SPACE.
          DO NOT INCLUDE LANDINGS/HALLWAYS.

          (1) Have the whole accommodation
          (2) Share with someone else outside household

Rooms1    I want to ask you about all the rooms (you have) in your household's accommodation.
          Please include any rooms sublet to other people and any rooms you share with people who
          are not in your household (or would share if someone moved into the empty
          accommodation)
           INTERVIEWER: A ROOM MUST HAVE FOUR WALLS OR PERMANENT PARTITIONS
          WHICH GO UP TO THE CEILING.
          EXCLUDE HALLS, LANDINGS AND ALCOVES & ROOMS USED SOLELY FOR
          BUSINESS.

          (1) PRESS ENTER TO CONTINUE

Rooms2    I want to ask you about all the rooms in your household's accommodation (including any
          rooms you sublet to other people).
          INTERVIEWER: A ROOM MUST HAVE FOUR WALLS OR PERMANENT PARTITIONS
          WHICH GO UP TO THE CEILING.
          INTERVIEWER: EXCLUDE HALLS, LANDINGS AND ALCOVES AND ROOMS USED
          SOLELY FOR BUSINESS.

          (1) PRESS ENTER TO CONTINUE

NRms      How many (type of room) do you have?

          Room types are:

          1. Bedrooms
          INTERVIEWER: INCLUDE ANY ROOM THAT, WHEN BUILT, WAS INTENDED TO BE A
          BEDROOM EVEN IFIT IS NOT USED AS SUCH AT PRESENT AND EVEN IF IT DOES
          NOT HAVE A BED IN IT. IT MUST HAVE A WINDOW.
          THERE MUST BE AT LEAST ONE.
          INCLUDE BEDSITTERS, BOXROOM, ATTIC BEDROOMS.
          INTERVIEWER: EXCLUDE HALLS, LANDINGS AND ALCOVES AND ROOMS USED
          SOLELY FOR BUSINESS. DO NOT INCLUDE LIVING ROOMS USED FOR SLEEPING.
          NO DON’T KNOW, NO REFUSAL.

          2. Kitchens over 6 1/2 feet (2m) wide
          NARROWEST SIDE MUST BE AT LEAST SIX-AND-A-HALF FEET FROM WALL TO
          WALL.

          3. Kitchens over 6 1/2 feet (2m) wide
           4. Living rooms
           INCLUDE DINING ROOMS, AND SUNLOUNGES OR CONSERVATORIES USED ALL
           YEAR ROUND.
           INTERVIEWER: EXCLUDE HALLS, LANDINGS AND ALCOVES AND ROOMS USED
           SOLELY FOR BUSINESS

           5. Bathrooms
           WITH PLUMBED IN BATH/SHOWER.

           6. Utility and other rooms
           EXCLUDE ROOMS USED SOLELY FOR BUSINESS

           NB Only codes 1, 2 and 4 are included in the standard 'number of rooms' measure used in
           SEH reports


Shrms      How many rooms of this type are shared with other household(s) (or would be shared if
           someone moved into the empty accommodation)?

NumWC      How many inside flush toilets do you have (the use of)?

WCShr      Do you share a toilet with someone outside your household (or could share if vacant
           accommodation was occupied)?

           (1) Yes
           (2) No

WHoSh      Do (would) you share this room/these rooms with…
           ... RUNNING PROMPT ....

           (1) the landlord only
           (2) the landlord and someone else outside your household
           (3) just with someone else outside your household?

ShCirc     In getting from one part of your accommodation to another, do you have to use any hall,
           landing or staircase which is open to someone outside your household (or would be if
           vacant accommodation was occupied)?

           (1) Yes
           (2) No

CircLL     You said that the landlord lives in the building. May I just check, do you share the use of this
           hall, landing or staircase with…
           ... RUNNING PROMPT ....

           (1) the landlord
           (2) someone else outside your household
           (3) or with both the landlord and someone else?

BedSpace   Thinking of the people that you share certain rooms and facilities with outside your
           household (or would share if vacant accommodation were occupied). How many bedrooms
           would there be in total if you added up all those in the other accommodation?
           INTERVIEWER: DO NOT INCLUDE RESPONDENT’S OWN BEDROOMS. INCLUDE
           BEDROOMS IN VACANT ACCOMMODATION. ALLOW ESTIMATE IF NECESSARY.

IfSpBed    Do you have a spare bedroom?
           INTERVIEWER: INCLUDE ANY ROOM INTENDED TO BE A BEDROOM WHEN BUILT,
           BUT THAT IS NOT CURRENTLY USED FOR SLEEPING ON A PERMANENT BASIS
           (1) Yes
           (2) No

NSpBed     How many spare bedrooms do you have?
           INTERVIEWER: INCLUDE ANY ROOM INTENDED TO BE A BEDROOM WHEN BUILT,
           BUT THAT IS NOT CURRENTLY USED FOR SLEEPING ON A PERMANENT BASIS

SpBedUse   SHOW CARD F1
           For spare bedroom (one/two…), can you please tell me, from this list, what the room is used
           for?
           CODE ALL THAT APPLY

           (1) Storage
           (2) Hobbies
           (3) Study
           (4) Work
           (5) When own children/grandchildren visit
           (6) Kept for an adult household member who is currently living away
           (7) Sometimes slept in by current household member
           (8) Other visitors
           (9) Children’s playroom
           (10) Children’s homework
           (11) Extra living room
           (12) Carer to stay over
           (13) For medical reasons (e.g. medical equipment like dialysis machines)
           (14) Utilities or household chores such as ironing
           (15) Dressing room
           (16) Other

MSpBU      SHOW CARD F1
           And for spare bedroom (one/two…), can you please tell me what the room is mainly used
           for?
           CODE ONE ONLY

           Answer codes as at SpBedUse

CHeat      Is there central heating (even if it is not used or not working) in…
           ... RUNNING PROMPT ....

           (1) all your living rooms and bedrooms
           (2) some of these rooms but not all
           (3) or is there no central heating in these rooms?

Dbleglz    Is there double glazing, factory made sealed units, in…
           …RUNNING PROMPT…

           (1) all of your windows
           (2) some of your windows but not all
           (3) or is there no double glazing in your windows?

Floor      INTERVIEWER: CODE OR ASK
           On what floor of this building is your main living accommodation?
           CODE LOWEST FLOOR WITH LIVING ACCOMMODATION

           (1)   Basement/semi-basement
           (2)   Ground floor/street level
           (3)   1st floor
           (4)   2nd floor
           (5)   3rd floor
           (6)   4th - 9th floor
              (7) 10th floor or higher

FloorEnt      INTERVIEWER: CODE OR ASK
              On which floor of this building is the entry (front door) to the flat?
              INTERVIEWER: WE ARE INTERESTED IN THE ENTRANCE TO THE INDIVIDUAL FLAT,
              NOT THE MAIN ENTRANCE TO THE BUILDING/BLOCK

              (1)   Basement/semi-basement
              (2)   Ground floor/street level
                     st
              (3)   1 floor
                     nd
              (4)   2 floor
                     rd
              (5)   3 floor
                     th    th
              (6)   4 – 9 floor
                        th
              (7)   10 floor or higher

FlBld         How many floors are there in the whole building?

              (1)   Bungalow
              (2)   Two
              (3)   Three
              (4)   Four
              (5)   Five-Nine
              (6)   Ten or more



COUNCIL TAX

ALL HOUSEHOLDS

CTax          SHOW CARD G
              Could you please tell me which council tax band this accommodation is in?
              THIS MUST BE THE BAND GIVEN BY THE COUNCIL - DO NOT ACCEPT INFORMANT'S
              OWN ESTIMATE OF VALUE OF PROPERTY

              (1)   A..up to £40,000
              (2)   B..£40,001 - £52,000
              (3)   C..£52,001 - £68,000
              (4)   D..£68,001 - £88,000
              (5)   E..£88,001 - £120,000
              (6)   F..£120,001 - £160,000
              (7)   G..£160,001 - £320,000
              (8)   H..£320,001 or more
              (9)   SPONTANEOUS ONLY - Household accommodation not valued separately

CTax2         SHOW CARD G
              Could you please tell me which council tax band the whole address is in?
              THIS MUST BE THE BAND GIVEN BY THE COUNCIL - DO NOT ACCEPT INFORMANT'S
              OWN ESTIMATE OF VALUE OF PROPERTY

              (1)   A..up to £40,000
              (2)   B..£40,001 - £52,000
              (3)   C..£52,001 - £68,000
              (4)   D..£68,001 - £88,000
              (5)   E..£88,001 - £120,000
              (6)   F..£120,001 - £160,000
              (7)   G..£160,001 - £320,000
              (8)   H..£320,001 or more

ChkCTax       Could we contact the Local Authority to check the council tax band?
           (1) Yes
           (2) No

CPhone     INTERVIEWER: ENTER CODE 1.
           AFTER THE INTERVIEW, CHECK THE COUNCIL TAX BAND WITH THE LOCAL
           AUTHORITY AND CHANGE TO CODE 2

           (1) Will check with Local Authority later
           (2) Have checked with Local Authority

CTax3      CODE RESULT OF CHECK ON COUNCIL TAX BAND

           Answer codes as at CTax


HOUSING HISTORY

ALL HOUSEHOLDS

HLong      ASK ABOUT HRP ONLY
           How long have you (HRP) lived at this address?

           (1)   Less than 12 months
           (2)   12 months but less than 2 years
           (3)   2 years but less than 3 years
           (4)   3 years but less than 5 years
           (5)   5 years but less than 10 years
           (6)   10 years but less than 20 years
           (7)   20 years but less than 30 years
           (8)   30 years but less than 40 years
           (9)   40 years or longer

NoMoves1   Can I just check, have you moved more than once in the past year?

           (1) Yes
           (2) No

NoMoves2   How many times have you moved in the past year?

HMnths     How many months have you (HRP) lived here?

           1..12

DwellNew   May I just check, were you the first person/people to live in this accommodation?
           INTERVIEWER: IF PROPERTY HAS BEEN IN THE FAMILY FOR GENERATIONS, CODE
           'NO'. (THE PURPOSE OF THIS QUESTION IS TO IDENTIFY HOUSEHOLDERS WITH
           EXPERIENCE OF MOVING INTO A NEWLY-BUILT DWELLING)

           (1) Yes
           (2) No
           (3) Don’t Know

MovTog     May I just check, did you (HRP) and (name of spouse/partner) move into this
           accommodation at the same time or was one of you here before the other?

           (1) Moved in at the same time
           (2) One moved in before the other

First      Which of you moved in first?
          (1) HRP
          (2) HRP's spouse/partner

HLong1    How long has (spouse/partner) been living at this address?

          Answer codes as at HLong

PrevAc    SHOW CARD H
          Thinking about the accommodation you (HRP) lived in before you (HRP) moved here, will
          you please tell me in which of the ways on this card you (HRP) occupied the
          accommodation?

          (1)   Owned it own name/jointly
          (2)   Spouse/partner owned it
          (3)   Rented it in own name/jointly
          (4)   Spouse/partner rented it
          (5)   Had it rent-free in own name (or spouse's/partner's name)
          (6)   Did not have accommodation in own name or spouse's/partner's name

TempAc    Can I just check, were you (HRP) in that accommodation just temporarily?

          (1) Yes
          (2) No

PrevacN   SHOW CARD H
          Thinking about the place you (HRP) lived in before the temporary accommodation, in which
          of the ways on this card did you (HRP) occupy the accommodation?

          (1)   Owned it in own name/jointly
          (2)   Spouse/partner owned it
          (3)   Rented it in own name/jointly
          (4)   Spouse/partner rented it
          (5)   Had it rent-free in own name (or spouse's/partner's name)
          (6)   Did not have accommodation in own name or spouse's/partner's name
          (7)   SPONTANEOUS ONLY - No previous accommodation

Tempins   INTERVIEWER: ASK THE FOLLOWING QUESTIONS ABOUT THE ACCOMMODATION
          HRP WAS IN BEFORE THE TEMPORARY ACCOMMODATION

          (1) PRESS ENTER TO CONTINUE

Prevnew   In your previous accommodation, were you (HRP)…
          …RUNNING PROMPT ...

          (1)   living with parents (include foster parents, and in care),
          (2)   living with a spouse or partner,
          (3)   living with someone else,
          (4)   or living alone?

Prev00    At the time when you (HRP) moved, did you (HRP) own your previous property...
          …RUNNING PROMPT…

          (1) outright
          (2) or were you buying it with the help of a mortgage or loan?

Prev1     May I just check, what happened to the house/flat which you (HRP) owned previously?

          (1) Sold it
          (2) On the market
           (3)   Still owns but not on the market
           (4)   Previous spouse/partner lives there
           (5)   Repossessed/taken over by building society/mortgage lender
           (6)   Other, e.g. demolished

PrevR      Did you (HRP) rent it (have it rent-free) from ...
           …RUNNING PROMPT…

           (1) Local Authority or council
           (2) Housing Association or co-operative or housing charitable trust
           (3) or some other individual or organisation?

Prevlet    Could you tell me what kind of tenancy you (HRP) had?
           CODE FIRST THAT APPLIES

           (1)   Letting that went with the job of someone in the household
           (2)   Rent free letting from a friend or relative
           (3)   Letting in the landlord's own home
           (4)   Letting of a flat in the same converted building as the landlord's flat
           (5)   Assured shorthold
           (6)   Other Assured letting
           (7)   Regulated - must start in 1988 or earlier
           (8)   Other

Miles      How many miles from here was the place you (HRP) lived before moving here?

           (1)   under 1 mile
           (2)   1 mile but not 2 miles
           (3)   2 miles but not 5 miles
           (4)   5 miles but not 10 miles
           (5)   10 miles but not 20 miles
           (6)   20 miles but not 50 miles
           (7)   50 miles or more
           (8)   Northern Ireland
           (9)   Abroad (includes Isle of Man, Channel Islands)

HRPExAdd   The Department are interested in the way people move from one type of area to another, so
           they can plan future housing needs. Can you tell me the address of the place you (HRP)
           lived in before moving here? INTERVIEWER: THERE ARE FOUR LINES FOR THE
           ADDRESS AND A FIFTH FOR THE POSTCODE. PLEASE ENTER THE FIRST LINE OF
           THE ADDRESS HERE. PLEASE CHECK SPELLING OF ADDRESS DETAILS.
           IF RESPONDENT CANNOT GIVE AN ANSWER, USE CTRL + K

HRPADD2    SECOND LINE OF THE ADDRESS.
           PLEASE CHECK SPELLING OF ADDRESS DETAILS.
           IF RESPONDENT CANNOT GIVE AN ANSWER, USE CTRL + K

HRPADD3    THIRD LINE OF THE ADDRESS.
           PLEASE CHECK SPELLING OF ADDRESS DETAILS.
           IF RESPONDENT CANNOT GIVE AN ANSWER, USE CTRL + K

HRPADD4    FOURTH LINE OF THE ADDRESS.
           PLEASE CHECK SPELLING OF ADDRESS DETAILS.
           IF RESPONDENT CANNOT GIVE AN ANSWER, USE CTRL + K

HRPPCODE   PLEASE ENTER THE POSTCODE HERE.
           INTERVIEWER: IF RESPONDENT CANNOT RECALL FULL POSTCODE, ENTER AS
           MUCH OF IT AS THEY CAN

GORmov     Do you know what county it was in?
         INTERVIEWER: INSERT RELEVANT COUNTY CODE FROM SHOW CARD

         (1) Avon
         (2) Bedfordshire
         (3) Berkshire
         (4) Buckinghamshire
         (5) Cambridgeshire
         (6) Cheshire
         (7) Cleveland
         (8) Cornwall
         (9) Cumbria
         (10) Derbyshire
         (11) Devon
         (12) Dorset
         (13) Durham
         (14) Essex
         (15) Gloucestershire
         (16) Greater Manchester
         (17) Greater London (TAKES PRIORITY OVER ANY COUNTY)
         (18) Hampshire
         (19) Hereford and Worcester
         (20) Hertfordshire
         (21) Isle of Wight
         (22) Kent
         (23) Lancashire
         (24) Leicestershire
         (25) Lincolnshire
         (26) Merseyside
         (27) Northamptonshire
         (28) Northumberland
         (29) Norfolk
         (30) Nottinghamshire
         (31) Oxfordshire
         (32) Scotland
         (33) Shropshire
         (34) Somerset
         (35) Staffordshire
         (36) Suffolk
         (37) Surrey
         (38) Sussex
         (39) Tyne and Wear
         (40) Wales
         (41) Warwickshire
         (42) West Midlands
         (43) Wiltshire
         (44) Yorkshire and the Humber

HLong2   How long did you (HRP) live in that accommodation?

         Answer codes as at HLong

WhyM     SHOW CARD I
         [*] Here are some reasons why people move. Can you tell me why you (HRP) moved last
         time?
         INTERVIEWER: USE CODE '11' IF THE HRP HAD TO MOVE FROM ACCOMMODATION
         WHICH WENT WITH A JOB, EVEN IF THIS WAS SOMEONE ELSE'S JOB.
         CODE ALL THAT APPLY

         (1) To move to a better neighbourhood/more pleasant area
         (2) Job related reasons
          (3) Wanted larger house/flat or one which was better in some other way
          (4) Wanted smaller or cheaper house/flat
          (5) Could not afford mortgage payments/rent on previous house/flat
          (6) Divorce/separation
          (7) Marriage/began living together
          (8) Other family/personal reasons
          (9) Wanted to buy
          (10) Wanted own home/to live independently
          (11) Landlord required tenant to move out/had to leave tied accommodation
          (12) Other reason

MainR1    SHOW CARD I
          [*] Could you tell me, what was the main reason that you (HRP) moved?

          Answer codes as at WhyM

HowRen    SHOW CARD J
          May I just check, how did you (HRP) come to rent this house/flat? Please choose your
          answer from this card:

          (1)   From local authority or housing association waiting list or transfer list
          (2)   arranged by local authority or housing association without being on waiting list
          (3)   exchanging with previous tenant by arrangement with local authority
          (4)   by private agreement with previous tenant
          (5)   inheriting the tenancy on death of previous tenant by agreement with local authority
          (6)   by private agreement on death of previous tenant
          (7)   accepted as homeless
          (8)   joined somebody already living there
          (9)   in some other way

          IF SPOUSE/PARTNER MOVED INTO THE ACCOMMODATION BEFORE THE HRP THEN
          HOUSING HISTORY QUESTIONS (PrevAc-MainR1) ARE REPEATED (renamed
          SPRevAc-SMainR1).


REPOSSESSIONS

ALL HOUSEHOLDS

Omb9      As you may know, many people have had to give up the homes they were buying because
          of difficulties paying their mortgage. have you or anyone in this household ever given up a
          home for that reason?

          (1) Yes
          (2) No

Omb9a     INTERVIEWER ASK OR RECORD
          Who has given up their home?

          (1)   Respondent and partner
          (2)   Respondent alone
          (3)   Partner alone
          (2)   Other household member

Omb10     Which year did you/they give up a home?

          (1)   1990 or earlier
          (2)   1991
          (3)   1992
          (4)   1993
            (5) 1994
            (6) 1995
            (7) 1996
            (8) 1997
            (9) 1998
            (10) 1999
            (11) 2000
            (12) 2001
            (13) 2002
            (14) 2003
            (15) 2004
            (16) 2005

Omb11       SHOW CARD K
            [*] Which of the following best describes how you/they came to leave your/their home?

            (1) The flat/house was sold to avoid getting into arrears with the mortgage
            (2) The flat/house was sold because of arrears with the mortgage and to avoid court action
                by the mortgage lender
            (3) The flat/house was left voluntarily, and the mortgage lender took it over
            (3) The flat/house was left because the mortgage lender got a court order


WAITING LISTS

WList       May I just check, are you (or anyone else in the household) on a council house or housing
            association waiting list (or transfer list)?

            (1) Yes
            (2) No

NameL       WAITING LIST No.*
            Whose name is actually down for the house/flat?
            INTERVIEWER: CODE THE PERSON NUMBER OF THE ADULT ON THE LIST.
            IF A COUPLE/FAMILY OR GROUP OF PEOPLE HAVE MADE A JOINT APPLICATION,
            CODE JUST ONE NAME. IF THE APPLICATION HAS BEEN MADE BY SOMEONE
            FROM OUTSIDE THE HOUSEHOLD, CODE THE PERSON NUMBER OF THE
            HOUSEHOLD MEMBER THAT INTENDS TO MOVE WITH THEM.

            Fu Number        Name Age       of household members displayed

Wistchk     WAITING LIST NO.*
            INTERVIEWER: DID THE RESPONDENT MENTION THAT THIS APPLICATION WAS
            BEING MADE BY OR JOINTLY WITH A NON-HOUSEHOLD MEMBER?

            (1) Application being made by/with a non-household member
            (2) No mention of application being made with/by a non-household member

TimeW01     WAITING LIST No.*
            How long have you (name) been on the waiting list?
            INTERVIEWER: IF Name HAS MORE THAN ONE APPLICATION, GIVE LONGEST
            PERIOD ON ANY LIST

            (1)   Less than 3 months
            (2)   3 months but less than 6 months
            (3)   6 months but less than 1 year
            (4)   1 year but less than 2 years
            (5)   2 years but less than 3 years
            (6)   3 years but less than 5 years
            (7)   5 years but less than 10 years
           (8) More than 10 years

TypeW      WAITING LIST No.*
           May I just check, is it a local authority list or a housing association list?
           CODE FIRST THAT APPLIES: IF ON BOTH TYPES OF LIST GIVE PRIORITY TO LOCAL
           AUTHORITY

           (1) Local authority list
           (2) Housing association list

WList2     Is anyone else in your household on a council house or housing association waiting list (or
           transfer list) and trying to get separate accommodation?

           (1) Yes
           (2) No

           REPEAT QUESTIONS NameL – TypeW FOR EACH HOUSEHOLD MEMBER ON A
           WAITING LIST

NoList     NOW COMPUTED. THE NUMBER OF SEPARATE HOUSES/FLATS PEOPLE IN THE
           HOUSEHOLD ARE LOOKING FOR.

           INTERVIEWER: CHECK AND ENTER THE NUMBER SHOWN (OR AMEND
           INFORMATION RECORDED ACCORDINGLY)


ATTITUDES TO THE AREA

ALL HOUSEHOLDS

HASINTRB   [*] Now I'd like to ask some questions about how satisfied you are with your local area.

HAS44      SHOW CARD L
           [*] INTRODUCE ATTITUDES TO AREA
           How satisfied are you with this area as a place to live?

           (1)   Very satisfied
           (2)   Fairly satisfied
           (3)   Neither satisfied nor dissatisfied
           (4)   Slightly dissatisfied
           (4)   Very dissatisfied

HASC2i     SHOW CARD M
           [*] I am going to read out a list of things that can cause problems for people in their area. I
           would like you to tell me whether each of them is a problem in this area.

           First of all, is traffic:

                     (1) a serious problem in this area,
                     (2) a problem in this area, but not serious,
                     (3) or not a problem in this area?


HASC2h     SHOW CARD M
           …noise
           INTERVIEWER: INCLUDE ALL TYPES OF NOISE EXCEPT NOISY NEIGHBOURS

           Answer codes as at HASC2i

HASC2a     SHOWCARD M
         …Vandalism and hooliganism

         Answer codes at HASC2i

HASC2b   SHOW CARD M
         … graffiti

         Answer codes as at HASC2i

HASC2c   SHOW CARD M
         … crime

         Answer codes as at HASC2i

HASC2d   SHOW CARD M
         … dogs

         Answer codes as at HASC2i

HASC2e   SHOW CARD M
         … and is litter and rubbish in the streets a problem in this area?

         Answer codes as at HASC2i

HASC2f   SHOW CARD M
         … neighbours (include noisy neighbours)

         Answer codes as at HASC2i

HASC2k   SHOW CARD M
         …people being drunk or disruptive

         Answer codes as at HASC2i

HASC2l   SHOW CARD M
         …people using or dealing drugs

         Answer codes as at HASC2i

HASC2m   SHOW CARD M
         …teenagers hanging around on the street

         Answer codes as at HASC2i

HASC2n   SHOW CARD M
         …prostitution/soliciting

         Answer codes as at HASC2i

HASC2g   SHOW CARD M
         … racial harassment

         Answer codes as at HASC2I

HASC2j   SHOW CARD M
         …and is harassment against any other group of society (e.g. the elderly, disabled people,
         religious groups, homosexuals) a problem in this area?

         Answer codes as at HASC2i
HASC2jp      For which group or groups is harassment a problem in this area…READ OUT…?
             CODE ALL THAT APPLY

             (1)   The elderly
             (2)   Disabled people
             (3)   Religious groups
             (4)   Homosexuals
             (5)   Or another group or other groups?

Comp2a-n     [*] SHOW CARD N
             You said that <serious problem inserted here> is a serious problem in this area. Have you
             ever complained about this to any of the people listed on the show card?
             CODE ALL THAT APPLY

             (1)   The Police
             (2)   The Council
             (3)   My Landlord
             (4)   The Neighbourhood Watch or other Residents Committee
             (5)   Other
             (6)   No - never complained

Police2a-n   [*] SHOW CARD O
Counc2a-n    How satisfied were you with the response from <who they complained to inserted here>?
Llord2a-n
Neigh2a-n    (1)   Very satisfied
Other2a-n    (2)   Fairly satisfied
             (3)   Neither satisfied or dissatisfied
             (4)   Slightly dissatisfied
             (5)   Very dissatisfied
             (6)   SPONTANEOUS ONLY - Didn’t get a response

ExpVan       Have you (or a member of your household) personally experienced or witnessed vandalism
             and hooliganism in the area?

             (1) Yes
             (2) No

ExpCri       Have you (or a member of your household) personally experienced or witnessed crime in
             this area?

             (1) Yes
             (2) No

ExpDru       Have you (or a member of your household) personally observed drug use or been
             approached concerning drug dealing in this area?

             (1) Yes
             (2) No

ExpPro       Have you (or a member of your household) personally observed soliciting in this area?

             (1) Yes
             (2) No

ExpHarr      Have you (or a member of your household) personally experienced or witnessed
             harassment in this area?

             (1) Yes
             (2) No
SolvLP    SHOW CARD O1
          In the last 12 months have you taken any of the following actions in an attempt to solve a
          problem affecting people in your local area?
          CODE ALL THAT APPLY

          (1)   Contacted a local radio station, television station or newspaper
          (2)   Contacted a local councillor or MP
          (3)   Attended a public meeting or neighbourhood forum to discuss local issues
          (4)   Attended a tenants’ or local residents’ group
          (5)   Attended a protest meeting or joined an action group
          (6)   Helped organise a petition on a local issue
          (7)   No local problems
          (8)   None of the above

SLost     SHOW CARD O2
          Suppose you lost your purse or wallet containing your address details, and it was found in
          the street by someone living in this neighbourhood. How likely is it that it would be returned
          to you with nothing missing?

          (1)   Very likely
          (2)   Quite likely
          (3)   Not very likely
          (4)   Not at all likely

WhConc    SHOW CARD O3
          Where in your local area would you or do you personally feel concerned about walking
          alone at night?
          CODE ALL THAT APPLY

          (1) Residential streets
          (2) Busy main roads
          (3) Country lanes
          (4) Shopping Centres or Areas
          (5) Near Pubs or Night Clubs
          (6) Parks or Commons
          (7) Fields or Woodland
          (8) Subways
          (9) Near Bus Stops
          (10) Train or Tube Stations
          (11) Car Parks
          (12) Everywhere
          (13) I have no concerns about walking alone in my local area

Alone     And do you ever walk alone at night?

          (1) Yes
          (2) No

BetWors   On the whole do you think that over the past two years this area has got better or worse to
          live in, or haven’t things changed much?

          (1)    Area has got better
          (2)    Area has got worse
          (3)    Area has not changed much
          (4)    Have lived here less than 2 years

WBett     SHOW CARD P
          In what way has it got better?
          CODE ALL THAT APPLY
           (1) Amount and quality of housing
           (2) Availability of jobs
           (3) Crime and vandalism
           (4) Local amenities, parks and leisure facilities
           (5) Local health services
           (6) Opportunities and facilities for children and young people
           (7) Public transport service
           (8) Quality of environment
           (9) Schools and colleges
           (10) Shopping and commercial facilities
           (11) SPONTANEOUS ONLY - None of these

WhchIm     [*] SHOW CARD P
           Please look at a list of aspects of your area which might be improved. We may have spoken
           about some of these already but could you tell me which, if any of the aspects of your area
           would you like to see improved?
           CODE ALL THAT APPLY

           Answer codes as at WBett

MainImp    [*] SHOW CARD P
           Could you choose the three aspects that you think it is most important to improve.

           Answer codes as at WBett

HASINTRC   [*] I'd now like to ask how difficult or easy it is for you to get to certain places.

HASC5a     SHOW CARD Q
           [*] From here, how easy is it for you to get to the following using your usual form of
           transport?

           a) A corner shop?

           1.   Very easy
           2.   Fairly easy
           3.   Fairly difficult
           4.   Very difficult
           5.   SPONTANEOUS ONLY - Does not apply

HASC5b     SHOW CARD Q
           (From here, how easy is it for you to get to …)
           b) a medium to large supermarket?

           Answer codes as at HASC5a

HASC5c     SHOW CARD Q
           (From here, how easy is it for you to get to …)
           c) a post office?

           Answer codes as at HASC5a

HASC5d     SHOW CARD Q
           (From here, how easy is it for you to get to …)
           d) a doctor?

           Answer codes as at HASC5a

HASC5e     SHOW CARD Q
           (From here, how easy is it for you to get to…)
           e) a local hospital?
          Answer codes as at HASC5a

SPKINTR   [*] The next questions are about how often you personally contact relatives, friends and
          neighbours.

SpkRel    SHOW CARD Q1
          How often do you…
          …speak to relatives on the phone?

          (1)   On most days
          (2)   Once or twice a week
          (3)   Once or twice a month
          (4)   Less often than once a month
          (5)   Never

SpkFr     SHOW CARD Q1
          (How often do you…)
          …Speak to friends on the phone?

          Answer codes as at SpkRel

SpkNg     SHOW CARD Q1
          (How often do you…)
          …Speak to neighbours (face to face)?

          Answer codes as at SpkRel

FreqMtR   SHOW CARD Q1
          How often do you…
          …Meet up with relatives who are not living with you?

          Answer codes as at SpkRel

FreqMtF   SHOW CARD Q1
          How often do you…
          …Meet up with friends?

          Answer codes as at SpkRel

DoVolwk   SHOW CARD Q2
          During the last 12 months have you given any unpaid help to any groups, clubs or
          organisations in any of the ways shown on this card?
          CODE ALL THAT APPLY

          (1) Raising or handling money or taking part in sponsored events
          (2) Leading or a member of a group or committee
          (3) Organising or helping to run an activity or event
          (4) Visiting people
          (5) Befriending or mentoring people
          (6) Giving advice, information or counselling
          (7) Secretarial, administrative or clerical work
          (8) Providing transport or driving
          (9) Representing
          (10) Campaigning
          (11) Other practical help (e.g. helping out at school or religious group/shopping)
          (12) Any other help
          (13) None of the above
SATISFACTION WITH ACCOMMODATION

ALL HOUSEHOLDS

HASINTR    [*] Now I'd like to ask some questions about how satisfied you are with your accommodation
           and some aspects of your home.

HSatis     SHOW CARD R
           [*] How satisfied are you with this accommodation?

           (1)   Very satisfied
           (2)   Fairly satisfied
           (3)   Neither satisfied nor dissatisfied
           (4)   Slightly dissatisfied
           (5)   Very dissatisfied

Satten     SHOW CARD R1
           Taking everything into account, to what extent do you personally agree that being (tenure
           type) is a good type of housing tenure?

           (1)   Agree Strongly
           (2)   Tend to Agree
           (3)   Neither Agree nor Disagree
           (4)   Tend to Disagree
           (5)   Disagree Strongly
           (6)   No Opinion (Spontaneous Only)

StIntBuy   SHOW CARD R1
           To what extent do you agree or disagree with following statements?:

IntBuy1    I would like to live in Council or Housing Association housing if I could get it

           Answer codes as at Satten

IntBuy2    Over time, buying a house works out less expensive than paying rent

           Answer codes as at Satten

IntBuy3    Council or Housing Association housing should only be for people on very low incomes who
           cannot find any other suitable forms of accommodation

           Answer codes as at Satten

IntBuy4    Owning is too much of a responsibility

           Answer codes as at Satten

IntBuy5    Future generations will find it more difficult to own their own home

           Answer codes as at Satten

IntBuy6    The only way you can get housing you want is to be an owner-occupier

           Answer codes as at Satten

IntBuy7    More people would like to live in Council or Housing Association housing if better
           accommodation were available

           Answer codes as at Satten
IntBuy8      Owning a home is a risk for people without secure jobs

             Answer codes as at Satten

IntBuy9      If the government wants to increase spending on housing, they should improve Council or
             Housing Association housing

             Answer codes as at Satten

IntBuy10     Owning your own home is a good long-term investment

             Answer codes as at Satten

DISABILITY

ALL HOUSEHOLDS

HAS441       Do you (or a member of your household) have any long-standing illness, disability or
             infirmity? By long-standing I mean anything that has troubled you (or a member of your
             household) over a period of time or that is likely to affect you (or a member of your
             household) over a period of time?

             (1) Yes
             (2) No

Has4412      Does this illness or disability limit your/their activities in any way?

             (1) Yes
             (2) No

HAS441W      INTERVIEWER: ASK OR RECORD
             Who is limited by an illness or disability?

             ENTER THE PERSON NUMBER(S)


HAS442       Does this illness or disability make it necessary to have specially adapted
             accommodation?

             (1) Yes
             (2) No

HAS443       Is your accommodation suitable for the person(s) who has/have this illness or
             disability?

             (1) Yes
             (2) No

WhChair      Do you (or person named at HAS441) use a wheelchair?

             (1) Yes
             (2) No

Whfreq       Do you (or person named at HAS441) use a wheelchair…READ OUT…

             (1) all the time, indoors and outdoors
             (2) occasionally indoors
             (3) or outdoors only
WhInside   How easy or difficult (do you or does person named at HAS441) find it to
           manoeuvre a wheelchair around your home?…READ OUT…

           (1)   very easy
           (2)   fairly easy
           (3)   neither easy nor difficult
           (4)   fairly difficult
           (5)   very difficult

HAS445     ASK OR RECORD
           Some older people live in 'sheltered' accommodation, where a warden is available to help
           them if they need it. Can I just check whether this is sheltered accommodation here?

           (1) Yes
           (2) No

FUNDING OF MAJOR REPAIRS

OWNER OCCUPIERS

PayRep     SHOW CARD R2
           Now, could I ask you to think about your repairs to your home.
           If your home needed some major repair work, not covered by your insurance and that would
           cost more than you can readily afford, how would you pay for it?
           CODE ALL THAT APPLY

           (1)   Get a loan from a bank, building society, or other commercial lender
           (2)   Borrow from a member of my family/close friend
           (3)   Try to get a grant from my local council
           (4)   Draw on savings
           (5)   Draw on flexible mortgage equity
           (6)   OTHER – please specify in a note
           (7)   None of these – would not be able to pay for the work

NUMBER OF HOUSEHOLD VEHICLES

ALL HOUSEHOLDS

Ifcarnew   How many cars or vans are owned, or available for use, by you or anyone else in your
           household?
           INCLUDE: ANY PROVIDED BY EMPLOYERS IF NORMALLY AVAILABLE FOR PRIVATE
           USE BY ANY HOUSEHOLD MEMBER.
           EXCLUDE: VEHICLES USED SOLELY FOR THE CARRIAGE OF GOODS.

ParkOwn    And now thinking about the parking facilities available only for the use of your household, do
           you have (even if you make no use of them)…RUNNING PROMPT…
           INTERVIEWER: DO NOT INCLUDE COMMUNAL PARKING FACILITIES HERE. DO
           INCLUDE GARAGES THAT ARE RENTED ON SOMEONE ELSE’S PROPERY.
           CODE ALL THAT APPLY

           (1)   a garage
           (2)   a car port
           (3)   a private drive
           (4)   or a designated parking space?
           (5)   NONE OF THE ABOVE

Gge Type   Is your garage…
           …RUNNING PROMPT…
           INTERVIEWER: IF THE GARAGE IS SITUATED IN A BLOCK WITH OTHER GARAGES IT
           SHOULD BE CLASSED AS DETACHED.
           CODE ALL THAT APPLY

           (1)   Integral
           (2)   Attached
           (3)   or detached?
           (4)   SPONTANEOUS ONLY - Other

ParkCom    SHOW CARD S
           Do you have any communal parking facilities available to you, even if you make no use of
           them?
           INTERVIEWER: DO NOT INCLUDE STREET PARKING HERE (E.G. RESIDENTS
           PARKING OR PERMIT HOLDERS IF STREET PARKING)

           (1)   Communal garages
           (2)   Communal car ports
           (3)   Open air parking bays
           (4)   Underground parking bays
           (5)   Multi-storey parking
           (6)   Roof parking
           (7)   Other covered parking
           (8)   Other
           (9)   SPONTANEOUS ONLY - None of the above

ParkSt     Is it possible for you or a visitor to park somewhere in the street close to your
           accommodation?
           INTERVIEWER: ONLY CODE NO IF IT IS NOT POSSIBLE FOR THE HOUSEHOLD OR
           VISITOR TO PARK OUTSIDE THE HOUSE AT ANY TIME DUE TO EITHER THE
           DISTANCE FROM THE ROAD OR PERMANENT PARKING RESTRICTIONS.

           (1) Yes
           (2) No

ParkRst    SHOW CARD T
           Could you tell me what, if any, parking restrictions apply to the street outside your
           house/flat?
           CODE ALL THAT APPLY

           (1)   Double yellow lines
           (2)   Single yellow lines
           (3)   Red route
           (4)   Bus lane or cycle track
           (5)   Controlled parking zone (e.g. permit holders only or limited stay parking)
           (6)   Other
           (7)   None of the above – no parking restrictions apply

ParkStAd   Is the street parking adequate?
           INTERVIEWER:
           ADEQUATE: IF STREET PARKING IS GENERALLY AVAILABLE OUTSIDE OR
           ADJACENT TO THE HOUSE FOR THE HOUSEHOLD AND ANY VISITORS. THE ROAD
           SHOULD BE WIDE ENOUGH TO ALLOW EASY PASSAGE OF TRAFFIC.
           INADEQUATE: IF IT IS DIFFICULT FOR A VISITOR TO PARK OUTSIDE THE HOUSE.
           THIS MAY BE DUE TO THE VOLUME OF CARS COMPETING FOR PLACES, OR DUE
           TO LEGAL RESTRICTIONS ON PARKING.

           (1) Yes
           (2) No
NearBus    About how long would it take ME to walk from here to the NEAREST bus stop (or place
           where I could get on a bus)? (I am interested in the NEAREST one even if it isn't the main
           one you use.)
           INTERVIEWER: PLEASE RECORD TO THE NEAREST MINUTE. IF RESPONDENT
           DOES NOT KNOW THEN ENTER CTRL-K AND ENCOURAGE AN ESTIMATE AT THE
           FOLLOWING QUESTION (NearBand)

NearBand   Could you tell me in which of these bands is the approximate time that it would take ME to
           walk to your nearest bus stop?
           INTERVIEWER: IF DON'T KNOW ENCOURAGE ESTIMATE

           (1)   6 minutes or less
           (2)   7 – 13 minutes
           (3)   14 – 26 minutes
           (4)   27 – 43 minutes
           (5)   44 minutes or longer

GetBus     How often would I be able to get a bus from that bus stop during the day?
           INTERVIEWER: PROMPT AS NECESSARY.
           IF 'VARIES' TAKE WEEKDAY OFF-PEAK FREQUENCY.

           (1)   Less than once a day
           (2)   At least once a day
           (3)   At least once an hour
           (4)   At least once every half-hour
           (5)   At least once every quarter-hour


FIRE HAZARDS AND OUTBREAKS

ALL HOUSEHOLDS

Smoker     Do you, or does anyone else in your household smoke cigarettes, cigars or a pipe?

           (1) Yes
           (2) No

ChppnUsr   How often do you, or anyone else in your household cook using a chip pan?

           (1)   At least once per week
           (2)   2 or 3 times a month
           (3)   Once a month
           (4)   Once every 3 months
           (5)   Once or twice a year
           (6)   Less than once a year
           (7)   Never

CndlUser   How often do you, or anyone else in your household light candles in the home?

           Answer codes as at ChppnUsr

FireUser   Excluding the summer months (June – September), how often do you or anyone
           else in your household have an open fire, or use free standing room heaters (e.g.
           electric fire, fan heater, calor gas heater, etc)?

           Answer codes as at ChppnUsr
AnyFire    I would now like to ask about outbreaks of fire in the home. This means all sorts of fires,
           including chip pan fires and very minor fires and includes fires in sheds, garages or
           greenhouses on your property.
           In the last 12 months, that is since (date 12 months ago), have you had an outbreak of fire
           of any sort where you live?
           INTERVIEWER: IF RESPONDENT HAS LIVED AT MORE THAN ONE ADDRESS IN THE
           LAST 12 MONTHS THE QUESTION SHOULD RELATE TO ALL THE ADDRESSES
           WHERE THE RESPONDENT HAS LIVED IN THIS TIME.

           (1) Yes
           (2) No

NumFires   How many outbreaks of fire have you had in the last twelve months?

           (1)   One
           (2)   Two
           (3)   Three
           (4)   Four
           (5)   Five or more

HomeFire   Was there an outbreak of fire in the place where you lived before that, that is between (date
           two years ago) and (date one year ago)?
           INTERVIEWER: IF RESPONDENT HAS LIVED AT MORE THAN ONE ADDRESS IN THE
           YEAR BEFORE THE QUESTION SHOULD RELATE TO ALL THE ADDRESSES WHERE
           THE RESPONDENT HAS LIVED IN THIS TIME.

           (1) Yes
           (2) No

CauFire    SHOW CARD V
           What was the cause of the most recent outbreak of fire you had? Please answer from this
           card
           CODE ONE ONLY

           (1) Arson
           (2) Pan of oil/fat catching fire
           (3) Grill pan catching fire
           (4) Something catching fire that was left too close to the cooker
           (5) Other accidents while cooking (including using toasters and microwaves)
           (6) Accidents with cigarettes, cigars, or pipe
           (7) Accidents with matches or cigarette lighters
           (8) Children playing with fire other than matches or cigarette lighters
           (9) Electrical equipment/wiring (including electric blankets)
           (10) Heating appliances/equipment and domestic fires (including chimney fires)
           (11) Blow lamps
           (12) Candles
           (13) Natural occurrences (lightening etc.)
           (14) Bonfires
           (15) Fireworks
           (16) Barbecue
           (17) Other

FirStar1   I now want to ask you about where the most recent outbreak of fire you had began.
           Did the fire first start inside or outside the house/flat?

           (1) Inside the house/flat
           (2) Outside the house/flat

TimeStar   What time of day was the fire discovered?
           (1) Between midnight and 6am
           (2) Between 6am and midday
           (3) Between midday and 6pm
           (4) Between 6pm and midnight
           (5) Not known/can’t remember
InsidFil   Where inside the house/flat did the fire begin?
           CODE ONE ONLY

           (1)   Kitchen
           (2)   Lounge, living room, dining room
           (3)   Bedroom
           (4)   Bedsitter (bedsitting room)
           (5)   Hallway or landing
           (6)   Toilet/bathroom
           (7)   Loft/roof
           (8)   Cellar/basement
           (9)   Elsewhere in house

FirSprla   Did the fire spread beyond the (place where fire began)?

           (1) Yes
           (2) No

OutsidH1   Where outside the house/flat did the fire begin?

           (1)   Garage
           (2)   Shed or greenhouse
           (3)   Garden
           (4)   Dustbin
           (5)   Communal area
           (6)   Neighbour’s house/garden/garage
           (7)   Elsewhere outside house

FirSpr1c   Did the fire spread beyond the (place where fire began outside)?

           (1) Yes
           (2) No

Howdis     SHOW CARD V1
           How was this most recent fire discovered?
           CODE ALL THAT APPLY

           (1)   Smoke alarm went off
           (2)   Smelled smoke
           (3)   They were in the room when it started
           (4)   Just happened to find it
           (5)   Saw smoke/flames/sparks
           (6)   Heard noise
           (7)   Burnt clothes/self
           (8)   Seen by a neighbour/passer by
           (9)   Other

Smkala1    Was there a smoke alarm installed at the time of this fire?

           (1) Yes
           (2) No

Smkala2    Did the smoke alarm go off at all because of the fire?

           (1) Yes
           (2) No

Smkala3    Why didn’t the smoke alarm go off?

           (1)   No battery installed/not working/switched off
           (2)   Fire too far away from the smoke alarm
           (3)   Fire put out before the smoke alarm triggered
           (4)   Fire outside the house
           (5)   Don’t know

Smkala4    Have you had a smoke alarm installed since this (most recent) fire?

           (1) Yes
           (2) No

FBrigCal   Was the Fire Brigade called to your most recent fire?

           (1) Yes
           (2) No

FireFig1   Did anyone other than the Fire Brigade fight the fire?

           (1) Yes
           (2) No

ActExFi    Who actually put the fire out?
           CODE ALL THAT APPLY

           (1)   Fire Brigade
           (2)   Respondent
           (3)   Someone else living in the/your household
           (4)   Someone from outside the home
           (5)   Went out by itself

FireInj    SHOW CARD V2
           Did you or anyone else in your household suffer any of these injuries as a result of the fire.
           Please include injuries that were caused in trying to put the fire out or in trying to escape
           from the fire?
           CODE ALL THAT APPLY

           (1)   Bruises
           (2)   Scratches/cuts
           (3)   Broken bones
           (4)   Burns/scalds
           (5)   Smoke inhalation
           (6)   Other injuries
           (7)   No one in household injured

HhdInsur   At the time of the most recent outbreak of fire did you have household insurance that
           covered the cost of the fire damage?

           (1) Yes
           (2) No

ClaimFir   Did you or anyone else in your household make a claim for damage caused by the fire?

           (1) Yes
           (2) No

FirDamag   What was the total replacement cost of the damage done by the fire?
FirSaf     SHOW CARD V3
           Looking at this card which, if any, of these things do you currently have, or currently do, in
           your home to protect your household from fires?
           INTERVIEWER: LADDERS/ROPES WHICH ARE KEPT IN A GARAGE OR OUTHOUSE
           SHOULD NOT BE COUNTED AS FIRE SAFTEY MEASURES.
           CODE ALL THAT APPLY

           (1) Smoke alarm
           (2) Fire blanket
           (3) Fire extinguisher
           (4) Fire door
           (5) Ladder/rope
           (6) Fire escape/wide opening windows
           (7) Practice fire drill/planned escape route
           (8) Heat sensor
           (9) Sprinkler system
           (10) Other fire safety measures
           (11) None of these

Numala     How many smoke alarms do you have in your property?

           (1) One
           (2) Two
           (3) Three or more

WhereAla   Where is/are the smoke alarm(s) located?
           CODE ALL THAT APPLY

           (1)   Kitchen
           (2)   Lounge/living room
           (3)   Dining room (if separate)
           (4)   Bedroom
           (5)   Hallway or landing
           (6)   Toilet/bathroom
           (7)   Cellar/basement
           (8)   Conservatory
           (9)   Elsewhere in house

Alawork    How is/are the smoke alarm(s) powered?
           CODE ALL THAT APPLY IF MORE THAN ONE

           (1)   Wired to the mains/mains powered
           (2)   Part of a main powered security system
           (3)   Battery – ordinary (1 year)
           (4)   Battery (10 year)
           (5)   Unsure

TestAla    How often is/are the smoke alarm(s) tested?

           (1)   At least once per month
           (2)   At least once every 3 months
           (3)   At least once every 6 months
           (4)   At least once a year
           (5)   Less than once a year
           (6)   Rarely
           (7)   Never
           (8)   Don’t know

OwnAla     Can I just check, is/are your smoke alarm(s) in working order at the moment?
           (1) Yes – (all) in full working order
           (2) Some in full working order, some not
           (3) No – (all) not working for some reason

Almbrok    Can you tell me why your smoke alarm(s) is/are not working at the moment?
           CODE ALL THAT APPLY

           (1)   Alarm disabled because of false alarms
           (2)   Haven’t got round/forgotten to replace flat battery
           (3)   Removed battery to use in other appliance
           (4)   Other

NoSmoke    You said earlier that you do not have a smoke alarm fitted in your home. What is the main
           reason for not having a smoke alarm fitted in your home?
           DO NOT READ OUT.
           CODE ONE ONLY.

           (1) Consider myself/my family not to be at risk of fire
           (2) Do not know where to buy smoke alarms
           (3) Do not know how or where to install smoke alarm/worried about damage to other
               household fixtures and fittings
           (4) Cannot afford to buy a smoke alarm
           (5) Think that they look unsightly
           (6) Dislike ‘false alarms’
           (7) It’s my landlord’s responsibility
           (8) Haven’t got round to getting one yet
           (9) Other


PRESENT ACCOMMODATION

OWNERS

PRESINTR   I'd now like to ask you a bit more about your home.

Buy        You said earlier that you (HRP) never had a mortgage on this accommodation; did you
           (HRP) ...
           …RUNNING PROMPT...

           (1) buy this house/flat
           (2) inherit it
           (3) or acquire it in some other way?

Source     SHOW CARD W
           (Apart from the mortgage) how did you (HRP) finance the purchase of the accommodation?
           INTERVIEWER: USE CODE 8: 'WINDFALL' FOR OTHER UNEXPECTED OR UNUSUAL
           SOURCES OF FINANCE, E.G. AN INSURANCE PAYMENT OR ACCIDENT
           COMPENSATION.

           CODE ALL THAT APPLY

           (1) Savings
           (2) Proceeds from sale of previous home
           (3) Money paid by local authority/housing association to encourage move from
                council/housing association accommodation
           (4) Money paid by private landlord to encourage move
           (5) Gift or loan from family or friend
           (6) Loan to cover deposit/bridging loan from elsewhere e.g. bank, employer
           (7) Inherited money
           (8) Windfall
           (9) Other (CODE ABOVE IF POSSIBLE)
           (10) No other sources - 100% mortgage

IFCIS      You said earlier that you (HRP) (in part) financed the purchase of the accommodation with
           money from a local authority or housing association. Can I just check, was that money
           paid....
           …RUNNING PROMPT…

           (1) by the council under the Cash Incentive Scheme (CIS)
           (2) or by a Housing Association under the Tenants Incentive Scheme (TIS)
           (3) or was it paid under another type of scheme?

Seller01   SHOW CARD X
           Who did you (HRP) buy this accommodation from?

           (1)   the builder or developer
           (2)   A private individual
           (3)   A local authority, council or New Town corporation
           (4)   A housing association
           (5)   A bank or building society or agent on their behalf (repossession sale)
           (6)   Someone else

YrBuy      In which year did you (HRP) buy / start to buy / acquire this accommodation?

RentPr     Before you (HRP) bought / began buying this accommodation, were you (HRP) renting it?

           (1) Yes
           (2) No

RTBSch     Did you buy the property under the right to buy scheme or another sitting tenant scheme?

           (1) Yes
           (2) No

TimeMove   How many months elapsed between your offer for this place being accepted and actually
           moving in?
           INTERVIEWER: CODE NUMBER OF MONTHS. IF LESS THAN ONE MONTH, CODE '0'.


MORTGAGE TYPE & PAYMENTS

MORTGAGORS

PurcLoan   Can I just check, have you/HRP taken out one mortgage or loan to purchase this
           accommodation, or more than one?

           (1) One
           (2) Two (or more) loans for purchase

IntroM     The next questions are about the main mortgage for the purchase of this accommodation.

Lend4N     Who did you (HRP) get the present mortgage from: READ OUT

           (1) a bank which used to be a building society (e.g. Abbey National, Alliance & Leicester,
               Bristol & West, Cheltenham & Gloucester, Halifax, Northern Rock, Woolwich)
           (2) a building society
           (3) another bank
           (4) a local authority
           (5) an insurance company
           (6) someone else?

MorgTyp    SHOW CARD Y
           Is this mortgage/loan…
            ...RUNNING PROMPT...
           INTERVIEWER: IF NECESSARY ADD ‘With a repayment mortgage, by repaying the
           original loan we mean the original capital sum borrowed

           (1) an endowment mortgage (where mortgage payments cover the interest only),
           (2) a repayment mortgage (where mortgage payments cover interest and part of the
                original loan),
           (3) a pension mortgage (where mortgage payments cover interest only),
           (4) or a PEP mortgage, ISA mortgage or Unit Trust mortgage
           (5) or both an endowment (or any interest only) mortgage and a repayment mortgage?
           (6) an interest only mortgage with more than one linked investment (e.g. pension and unit
               trust, endowment and ISA)
           (7) an interest only mortgage with NO linked investment (e.g. NO endowment, PEP or ISA)
           (8) or another type (not listed above)

Repay      SHOW CARD Y1
           (Can I just check), How is the repayment of the original loan covered?
           CODE ALL THAT APPLY

           (1)   Payments under an endowment policy
           (2)   Repayment mortgage payments
           (3)   Current payments into a Pension Plan (pension mortgage)
           (4)   Current payments into a PEP or ISA
           (5)   Current payments into a Unit Trust or Investment Trust scheme
           (6)   Current payments into any other savings/investment scheme
           (7)   None of the above

RepayEnd   SHOW CARD Y2
           Apart from the endowment mentioned earlier is the repayment of the original loan covered
           by any of the things on this card?
           CODE ALL THAT APPLY

           (1)   Current payments into a Pension Plan (pension mortgage)
           (2)   Current payments into a PEP or ISA
           (3)   Current payments into a Unit Trust or Investment Trust scheme
           (4)   Current payments into any other savings/investment scheme
           (5)   Proceeds from sale of existing house only
           (6)   None of the above

HowPayM    SHOW CARD Y3
           You described your mortgage as an interest only with NO linked investments. From this
           card, how do you propose to repay the mortgage?
           (1) Proceeds from sale of this house/flat
           (2) Sale of other property
           (3) Use savings/other investments not linked to mortgage
           (4) Take out an investment with existing mortgage or with new interest only mortgage
           (5) Expected inheritance
           (6) Change to a repayment mortgage
           (7) Other
           (8) Don’t know

Interest   SHOW CARD Y4
           What type of interest rate is being paid on this mortgage?
           INTERVIEWER: IN ADDITION A MORTGAGE CAN BE DISCOUNTED OR IT CAN TRACK
           BANK BASE RATES. DISCOUNTED AND TRACKER MORTGAGES WILL BE ASKED
           ABOUT IN THE QUESTIONS THAT FOLLOW.
           CODE ONE ONLY

           (1)   Capped for 5 years or less
           (2)   Capped for more than 5 years
           (3)   Variable – can change from month to month
           (4)   Variable – reviewed annually
           (5)   Variable – don’t know which type or other type
           (6)   Fixed for 5 years or less
           (7)   Fixed for more than 5 years
           (8)   Other

Discount   Is your mortgage rate discounted in any way?
           INTERVIEWER: A DISCOUNTED MORTGAGE IS ONE WHERE THE INTEREST
           CHARGED IS BELOW THE LENDER’S STANDARD VARIABLE RATE

           (1) Yes
           (2) No

Track      Is your mortgage a ‘tracker’ mortgage?
           INTERVIEWER: TRACKER MORTGAGES ARE BASED ON INTEREST RATES WHICH
           ARE TIED TO THE BANK OF ENGLAND’S BASE RATE.

           (1) Yes
           (2) No

YrMorgSt   In which year was this current mortgage taken out?
           INTERVIEWER: WE ARE INTERESTED IN THE PRESENT MORTGAGE. HENCE IF
           THEY HAVE SWITCHED MORTGAGES SINCE BUYING THE PROPERTY WE WANT
           THE DATE THAT THEY TOOK OUT/SWITCHED MORTGAGES

YrMorgEn   And in which year is this current mortgage due to paid off?
           INTERVIEWER: WE ARE INTERESTED IN THE PRESENT MORTGAGE.

PayMorg    SHOW CARD Y5
           Which of these statements best describes the way in which you intend to pay off your
           current mortgage?
           CODE ONE ONLY

           (1)   Pay off mortgage at scheduled time
           (2)   Reduce the term by trying to pay the mortgage off early
           (3)   Extend the term to reduce payment amounts
           (4)   Expect to re-mortgage or sell before mortgage is repaid

MProb      SHOW CARD Y6
           Looking at this card, can you please tell me if any of these applied to you in the three year
           period before you took out your current mortgage?
           CODE ALL THAT APPLY

           (1) Arrears on previous mortgage or loan
           (2) Arrears on an unsecured loan
           (3) A county court judgement greater than £100
           (4) A bankruptcy order
           (5) An individual voluntary arrangement with a financial institution following financial
               problems, often mortgage arrears
           (6) None of these

Survey     SHOW CARD Y7
           When buying a property, there are a number of different types of valuations and surveys
           available which can be carried out to assess the condition of the property.
           When you/HRP purchased this accommodation, which of these types of survey did you
           have done…RUNNING PROMPT…
           CODE ALL THAT APPLY
           (1) …Property Valuation (Most basic, a limited check required by most mortgage lenders to
               identify anything that might affect the security of the loan)
           (2) Home Buyers Survey and Valuation (A mid-level survey that checks the property’s
               general state of repair)
           (3) Building or Structural Survey (A detailed examination of all accessible parts of a
               property to identify major and minor faults, their implications and the possible costs of
               repairs)
           (4) A specialist report? (May be recommended by the surveyor/valuer if specific problems
               e.g. wood worm or dry rot are identified during a survey of types 1-3 above)
           (5) None of these

CurrAcc    All in one accounts are a new type of flexible mortgage which allow a person to link together
           different accounts – for example a current account, a savings account and a mortgage (as
           well as any other loans). There are two types of all-in-one account, current account
           mortgages and offset mortgages.
           Is your mortgage an all-in-one account? Examples include a Virgin-One account, a
           Wooliwich Open Plan, or some other all-in-one account.

           (1) Yes
           (2) No

AllOne     SHOW CARD Y8
           Is your all-in-one account mortgage, a current account mortgage or an off-set mortgage?

           (1) Current Account
           (2) Off Set

SelfCert   Is your mortgage a self-certification mortgage? By that, I mean a mortgage where you did
           not need to provide proof of income.

           (1) Yes
           (2) No

CurrBal    What is the amount of the negative balance or overdraft on your current account mortgage?

OutStand   What is the amount still outstanding on your mortgage/loan – that is how much do you still
           have to pay off?

MorgPayU   How much is your usual payment on this mortgage or loan – Please INCLUDE any
           payments for endowment policies but EXCLUDE any other items.
           INTERVIEWER: INCLUDE PAYMENTS BY PEOPLE OUTSIDE THE HOUSEHOLD.
           EXCLUDE CHARGES FOR MORTGAGE PROTECTION POLICIES, INSURANCE ON
           STRUCTURE OR CONTENTS UNLESS THE INFORMANT CANNOT SEPARATE THEM
           FROM THE MORTGAGE PAYMENT.
           SHARED OWNERSHIP SCHEMES - ENTER THE COMBINED RENTAL AND
           MORTGAGE PAYMENTS.
           TWO CONCURRENT MORTGAGES - ENTER THE COMBINED LAST PAYMENT.

           ENTER THE AMOUNT TO THE NEAREST £1

MorgPerL   How long did this cover?

           (1)   one week
           (2)   two weeks
           (3)   three weeks
           (4)   four weeks
           (5)   calendar month
           (7) two calendar months
           (8) eight times a year
           (9) nine times a year
           (10) ten times a year
           (13) three months/13 weeks
           (26) six months/26 weeks
           (52) one year/12 months/52 weeks
           (53) Other

Morgpero   Would you please give me that in weeks?

EndChk     Can you confirm that your mortgage package includes an endowment policy?

           (1) Yes
           (2) No

DthChk     Would this pay off the whole of the mortgage in case of death?

           (1) Yes
           (2) No

MpolDth    Do you have a specific life insurance policy which would pay off your mortgage in case of
           death?

           (1) Yes
           (2) No
           (3) Don’t know

MpolCrit   Do you have an insurance policy which would pay off all (or some) of your mortgage in
           case of critical illness? This would pay off your whole mortgage or an agreed amount if you
           were diagnosed with a potentially life threatening illness (such as cancer or alzheimer’s).

           (1) Yes
           (2) No
           (3) Don’t know

MPolSKUn   Do you have an insurance policy intended specifically to pay your regular mortgage
           payments in the event of accident, sickness or unemployment/redundancy?

           (1) Yes
           (2) No
           (3) Don’t Know

MPolCov    Does it cover…RUNNING PROMPT…
           INTERVIEWER: INCLUDE POLICIES WHICH PAY OUT IN THE EVENT OF ACCIDENT,
           SICKNESS OR REDUNDANCY.
           DO NOT INCLUDE – LIFE ASSURANCE/ENDOWMENT POLICIES LINKED TO THE
           MORTGAGE NOR MORTGAGE INDEMNITY POLICIES

           (1) Unemployment only
           (2) Accident or sickness only
           (3) Or both unemployment and accident or sickness?

MPWho      Did you take this insurance out through your mortgage lender?

           (1) Yes
           (2) No
           (3) more than one policy, both through lender and independently

MPYear     In what year was this insurance taken out?
           INTERVIEWER: IF MORE THAN ONE POLICY, RECORD YEAR IN WHICH EARLIEST
           CURRENT POLICY WAS TAKEN OUT.

OthIns     SHOW CARD Z
           Other than any other specific mortgage protection you have already mentioned, do you have
           any general financial insurance which would provide an income for any of the things shown
           on this card? These are not life/death policies.
           INTERVIEWER: PLEASE INCLUDE ANY INSURANCE PROVIDED BY AN EMPLOYER
           OR PENSION SCHEME.
           CODE ALL THAT APPLY

           (1) Permanent health insurance (pays an income following prolonged illness/disability)
           (2) Unemployment insurance (pays an income for a restricted period following loss of
               employment)
           (3) Critical illness cover (pays a lump sum if diagnosed with a life threatening illness)
           (4) Personal accident insurance
           (5) To provide an income while in hospital
           (6) Friendly society sickness benefit
           (7) One or some of the above (not certain which)
           (8) Other
           (9) None of the above

MCheck1    ASK OR RECORD
           Does this payment cover anything other than the mortgage (and endowment policy) ?

           (1) Yes
           (2) No

MCheck2    ASK OR RECORD
           Which other items does the payment cover?
           …RUNNING PROMPT…
           CODE ALL THAT APPLY

           (1)   house structure insurance,
           (2)   house contents insurance,
           (3)   mortgage protection policy,
           (4)   or something else?

SpCheck    Please specify

MorInFlx   Some mortgages give the borrower the flexibility to make certain changes without asking
           their lender first, such as varying the amount or timing of payments, or taking breaks in
           some circumstances. Do you/HRP have a mortgage of this type?

           (1) Yes
           (2) No

MorFlx2    SHOW CARD AA
           Does your mortgage provide any of the following features, without special arrangement,
           penalty or restriction?
           CODE ALL THAT APPLY

           (1)   Ability to make overpayments
           (2)   Immediate benefit for any overpayment (i.e. interest recalculated straight away)
           (3)   Ability to borrow back any overpayments
           (4)   Ability to make underpayments
           (5)   Ability to take payment holidays
           (6)   Interest calculated daily
           (7)   Ability to increase the amount borrowed on the mortgage since the initial loan
           (8)   SPONTANEOUS ONLY - None of these
Redemp     If you wanted to either repay part or all of your mortgage early, or switch to another lender,
           would you have to pay any additional charges to current lender? That is, do you have early
           redemption charges attached to your mortgage?
           (1) Yes
           (2) No

RedempSP   Do these early redemption charges only apply within a specified lower rate period?

           (1) Yes
           (2) No

IncrMorg   Have you increased the amount borrowed on your property since the initial loan?

           (1) Yes
           (2) No

IncrHow    SHOW CARD BB
           How did you increase the initial loan?

           (1) re-mortgaging and borrowing a larger amount,
           (2) taking out a further advance in addition to existing mortgage,
           (3) Using the automatic right to increase the mortgage up to an agreed sum

MorgTyp2   SHOW CARD Y
           And is the second mortgage/loan (that you mentioned earlier)…RUNNING PROMPT…
           INTERVIEWER: IF NECESSARY ADD ‘With a repayment mortgage, by repaying the
           original loan we mean the original capital sum borrowed’

           (1) An endowment mortgage (where mortgage payments cover the interest only)
           (2) A repayment mortgage (where mortgage payments cover interest and part of the
               original loan
           (3) A pension mortgage (where mortgage payments cover interest only)
           (4) Or a PEP mortgage, ISA mortgage or Unit Trust mortgage
           (5) Or both an endowment (or any interest only) mortgage and a repayment mortgage
           (6) An interest only mortgage with more than one linked investment (e.g. pension and unit
               trust, endowment, and ISA)
           (7) An interest only mortgage with NO linked investment (e.g. NO endowment, PEP or ISA)
           (8) Or another type (not listed above)

MORTGAGE ARREARS

MORTGAGORS

MrgArN1    SHOW CARD CC
           As you know, many people are falling behind with their mortgage payments
           Please look at this card and tell me which statement best describes your current situation.

           (1) I/we are making the mortgage payments ourselves
           (2) The DSS are paying some or all of the mortgage interest
           (3) Someone else is paying the mortgage

DSSMorg    Is interest on your mortgage paid for you by the DSS in full or in part?

           (1) in full
           (2) in part

MgArN2A    Can I just check, have you been able to pay the rest of the interest (i.e. the amount not
           covered by the DSS payments)?
          (1) Yes
          (2) No

MgArN2B   Have you been able to pay the rest of the payment due (i.e. the payments on the capital)?

          (1) Yes
          (2) No

MgArN2C   Can I just check, are there any payments still outstanding from the time before DSS started
          contributing?

          (1) Yes
          (2) No

MrgArN3   SHOW CARD DD
          Could I check, there are a number of different ways that people could end up owing
          payments on their mortgage. Would you look at this card and tell me whether any of the
          statements apply to you.
          CODE ALL THAT APPLY

          (1) only part of regular mortgage paid
          (2) one or more regular payments missed
          (3) mortgage account shows as behind, but not true/ not my fault
          (4) agreed with a lender to pay reduced regular amount until circumstances improve
          (5) mortgage protection policy does not apply/cover all payments, and I can not make up
              the difference
          (6) none of these

MrgArr    SHOW CARD EE
          Still thinking about mortgage repayments could you please look at this card and tell me
          what your current situation is?

          (1)   Up-to-date with payments
          (2)   Less than 3 months behind
          (3)   3 months to 6 months behind
          (4)   Over 6 months behind

MrgAr2    How easy are you finding it to keep up with your mortgage payments. Would you say you....
          …RUNNING PROMPT…

          (1) have no difficulty in keeping up,
          (2) find it rather difficult,
          (3) or find it very difficult to keep up?

MrgAr4    You said that you are up to date with your current payments, but can I just check, are there
          any earlier payments still outstanding?

          (1) Yes
          (2) No

MrgAr5    How long ago did you first fall behind with your repayments?

          (1)   Less than three months ago
          (2)   Three months but less than six months ago
          (3)   Six months but less than a year ago
          (4)   One but less than two years ago
          (5)   Two years ago or more

MrgAr6    Were you ever behind with the payments for this house/flat before the present spell in
          arrears?
           (1) Yes
           (2) No

MrgArN4    How are you doing with your payments at the moment. Are you.....
           RUNNING PROMT

           (1) falling further behind
           (2) or keeping up with your regular payments but still owe some arrears?

MrgAr3     SHOW CARD FF
           Which of the following reasons help explain why your household has fallen behind in the
           mortgage payments? You can give as many reasons as you like.
           CODE ALL THAT APPLY

           (1) A spouse or partner left home or died
           (2) Someone else who had been contributing left home
           (3) Someone who had been contributing became pregnant/new baby born
           (4) Someone who had been earning, lost pay because they were sick or injured
           (5) Self-employed and income has gone down
           (6) Someone was made redundant/is unemployed
           (7) Someone lost overtime or worked reduced hours
           (8) Someone worked same hours but for less pay
           (9) There was an increase in the mortgage payments
           (10) There was an increase in other payments
           (11) Other

HAS338     [*] SHOW CARD GG
           If you were to put your home on the market, how easy or difficult do you think it would be to
           sell under present market conditions?

           (1)   Very easy
           (2)   Fairly easy
           (3)   Fairly difficult
           (4)   Very difficult

Market2    Is your house/flat on the market at the moment?

           (1) Yes
           (2) No

MarketL    How many months has your house/flat been on the market for?
           INTERVIEWER: CODE ‘LESS THAN ONE MONTH’ AS ZERO

           0..30

PREVIOUS EXPERIENCE OF OWNING

OWNER OCCUPIERS

OwnPr      You may have told me this already but may I just check, have you (HRP) owned any other
           accommodation before this house/flat?
           INCLUDE JOINT OWNERSHIP

           (1) Yes
           (2) No

PrevSale   You said that you/HRP have not previously owned a property.
          Earlier you mentioned that you/HRP purchased your current accommodation with proceeds
          from the sale of a previous home, were these proceeds from... READ OUT... CODE ONE
          ONLY.
          INTERVIEWER: CODE ANSWER WHICH BEST DESCRIBES WHERE THE MAJORITY
          OF THE SALE PROCEEDS CAME FROM.
          INTERVIEWER: IF RESPONDENT INDICATES THEY GAVE A WRONG ANSWER TO A
          PREVIOUS QUESTION, PLEASE RETURN TO THE APPROPRIATE QUESTION AND
          CORRECT IT (EITHER 'SOURCE' OR 'OWNPR').

          (1)   ...a separation/divorce settlement from a house that was not owned by you/HRP,
          (2)   ...a house/property that you/HRP inherited (alone or with others),
          (3)   ...a house/property sold by a relative of you/HRP,
          (4)   Or other?

OwnPrN    Have you (HRP) ever owned any previous accommodation?
          CODE FIRST THAT APPLIES

          (1) by self?
          (2) jointly with someone else (other than present partner)?
          (3) jointly with present partner?

YrFst     In which year did you (HRP) become the owner of the first accommodation you (HRP) ever
          owned?

SitTn     Thinking about the first accommodation you (HRP) ever owned, were you (HRP) renting it
          before you (HRP) started to buy it/became the owner?

          (1) Yes
          (2) No

StLA      Did you (HRP) rent it from…
          ...RUNNING PROMPT…

          (1) a local authority or New Town Corporation
          (2) a housing association
          (3) or some other landlord?


MORTGAGE EQUITY WITHDRAWAL

ALL HOUSEHOLDS


Sec1      May I just check are you (HRP) currently using this house/flat as security for a mortgage or
          loan of any kind including a special equity release mortgage?

          (1) Yes – ordinary loan/mortgage
          (2) Yes – equity release mortgage
          (3) No

SecY      In which year did you (HRP) take out the mortgage/loan?

SecM      And which month was that?

          Answer codes as at PrevSelM

SecAmt    What was the amount of the mortgage/loan?
          INTERVIEWER: IF RESPONDENT DOES NOT KNOW EXACT AMOUNT, ASK FOR
          ESTIMATE.
SecWho     Who provided you (HRP) with the mortgage/loan?

           (1) a bank which used to be a building society (eg Abbey National, Alliance & Leicester,
               C&G, Halifax, Northern Rock, Woolwich)
           (2) a building society
           (3) another bank
           (4) a local authority
           (5) an insurance company
           (6) someone else

SecReas    From the list that I am about to read out, can you please tell me if you (HRP) spent some of
           this money on any of these items or not?

           Answer codes as at EqSpend

SecExp     And can I ask which was the most expensive item?

           Answer codes as at EqSpend

SecY2      In which year did you (HRP) take out the mortgage/loan?

SecM2      And which month was that?

           Answer codes as at PrevSelM

SecLump    Was the mortgage/loan...READ OUT...

           (1) lump sum
           (2) or regular income?

SecAmt2    What was the amount of the mortgage/loan?
           INTERVIEWER: IF RESPONDENT DOES NOT KNOW EXACT AMOUNT, ASK FOR
           ESTIMATE.

SecInc     What was the income per month?
           INTERVIEWER: IF RESPONDENT DOES NOT KNOW EXACT AMOUNT, ASK FOR
           ESTIMATE.

SecWho2    Who provided you (HRP) with the mortgage/loan?

           Answer codes as at SecWho (see above)

SecRev     Have you (HRP) taken out a reversion plan or part reversion plan (i.e. have you (HRP) sold
           your (HRP) home or part of it to a reversion company)?

           (1) Yes
           (2) No


PREVIOUS EXPERIENCE OF OWNING

SOCIAL RENTERS

Own1985    ASK OR RECORD
           In the last 10 years, that is since January 1994, have you (HRP) ever owned your own
           home either on your own or jointly with someone else?
           INCLUDE SHARED OWNERS

           (1) Yes
           (2) No
BuyLAHA    Did you buy the property you had been renting from a council or Housing Association?

           (1) Yes - council
           (2) Yes - Housing Association
           (3) No

Share85    And in the last 10 years since January 1994, have you (HRP) owned as a shared owner,
           that is paying part rent, part mortgage?

           (1) Yes
           (2) No

Grant      When you (HRP) bought the property that you owned, did you (HRP) buy with the help of a
           cash grant from a local council or housing association or have you (HRP) bought with an
           interest-free loan from a housing association?

           (1) Yes
           (2) No

WhyBack    Could you tell me the reason(s) for coming back to council (housing association) housing?
           CODE ALL THAT APPLY

           (1)   Marriage/partnership broke up, partner stayed on
           (2)   Marriage/partnership broke up, both moved
           (3)   Could not afford payments
           (4)   Other


SUCCESSION TENANCIES

SOCIAL RENTERS

ResTen     Were you (HRP) already living here when you took over the tenancy (on your current
           home)?

           (1) Yes
           (2) No

LivTen     Did you acquire a council (housing association) tenancy, because you were living with
           someone who was a tenant?

           (1) Yes
           (2) No

WhoPrTn    Was the previous tenant/person you were living with your (the HRP or partner's) ...
           …INDIVIDUAL PROMPT…

           (1)   husband, wife or partner?
           (2)   mother or father?
           (3)   other relative?
           (4)   someone else you were looking after?
           (5)   other?

ReasTen    Did you take over/acquire the tenancy on the death of .... (previous tenant), on his/her move
           to a residential home or other institution, or on divorce/separation?

           (1) Death of tenant
           (2) Tenant's move to residential home or other institution
           (3) On divorce/separation
           (4) Other

ReasTnO    INTERVIEWER PLEASE GIVE REASON

TenStrt    When did you take on the tenancy?

           (1) 1989 or earlier
           (2) 1990 to 1994
           (3) 1995
           (4) 1996
           (5) 1997
           (6) 1998
           (8) 1999
           (9) 2000
           (10) 2001
           (11) 2002
           (12) 2003
           (13) 2004
           (14) 2005

LngthTn    How long had you been living there when you took on the tenancy?

           (1) less than twelve months,
           (2) twelve months or more?

CAgree     Did the council (housing association) agree to your taking on of the tenancy?

           (1) Yes
           (2) No


ALLOCATION OR TRANSFER OF TENANCIES

SOCIAL RENTERS

SRChoice   [*] How much choice were you offered when you were allocated your home? Were you
           offered...RUNNING PROMPT..

           (1) Enough choice,
           (2) not enough choice,
           (3) or no choice at all?

SRChoicN   [*] SHOW CARD HH
           When you were allocated this home, how well do you think it met your needs?
           INTERVIEWER: WE WANT TO KNOW HOW WELL IT MET THEIR NEEDS AT THE TIME
           OF THE ALLOCATION, NOT HOW WELL IT MEETS THEIR NEEDS NOW

           (1)   Very well
           (2)   Fairly well
           (3)   Not very well
           (4)   Not at all well
           (5)   SPONTANEOUS ONLY - Don’t know

SRChRea    SHOW CARD II
           Why did it not meet your needs?
           CODE ALL THAT APPLY

           (1) Inconvenient location for me/us
           (2) Unpleasant area
           (3) Unsuitable type of property for me/us
           (4)   Unsuitable size of property for me/us
           (5)   Property was in poor condition
           (6)   Property had poor or very basic facilities
           (7)   I/we (just) didn’t like the property
           (8)   Other

SRChReaM   SHOW CARD II
           What was the main reason you didn’t think it met your needs?

           Codes as SRChRea

SRArea     When you were waiting to be allocated this home, were you allowed to specify the area you
           would like to live in?

           (1) Yes
           (2) No

SRArea1    Did you get your choice of area?

           (1) Yes
           (2) No
           (3) Got one of my preferences but not first choice [Spontaneous only]

SRArea2    Did you end up in the area you would have wanted anyway?

           (1) Yes
           (2) No

SRType     (And still thinking about) when you were waiting to be allocated this home, were you allowed
           to specify the type of property you would like to live in (e.g. house, maisonette, flat,
           bungalow)?

           (1) Yes
           (2) No

STType1    Did you get your choice of property type?

           (1) Yes
           (2) No

SRType2    Did you end up in the property you would have wanted anyway?

           (1) Yes
           (2) No

SRWaitL    How long did you have to wait before being allocated your current home?

           (1)   Less than 3 months
           (2)   3 months but less than 6 months
           (3)   6 months but less than 1 year
           (4)   1 year but less than 2 years
           (5)   2 years but less than 3 years
           (6)   3 years but less than 5 years
           (7)   5 years but less than 10 years
           (8)   More than 10 years

ViewWait   [*] What do you think of the length of time you had to wait to be allocated your current
           home? Was it...
           RUNNING PROMPT..
           (1) short,
           (2) reasonable
           (3) or did you have to wait too long?

DelayTen   [*] What, if anything, do you think is the main cause of delay in people being allocated a
           tenancy or being transferred?

           (1)   Too many people applying for too few homes
           (2)   Wrong types and sizes of homes available
           (3)   Inefficient management (e.g. paperwork, lack of communication)
           (4)   Priority given to other groups, allocation process on points system
           (5)   People are selective about housing or area
           (6)   Properties are awaiting repairs
           (7)   Other (SPECIFY IN A NOTE)
           (8)   None
           (9)   Don't think there are delays

SRDown     Before you were allocated to this home, did you turn down any other offers of
           accommodation from a council or housing association?
           INTERVIEWER: DO NOT INCLUDE INFORMAL OFFERS FROM FAMILY OR FRIENDS

           (1) Yes
           (2) No

SRDownNo   How many offers did you turn down?

           1…20

SRDWhy     SHOW CARD JJ
           Why did you turn down other offers? Please select any reasons that apply from the card.
           CODE ALL THAT APPLY

           (1) Inconvenient location for me/us
           (2) Unpleasant area
           (3) Unsuitable type of property for me/us
           (4) Unsuitable size of property for me/us
           (5) Property was in poor condition
           (6) Property had poor or very basic facilities
           (7) I/we (just) didn’t like the property
           (8) My circumstances had changed
           (9) Other
           (10) SPONTANEOUS ONLY - Don’t Know

SRDWhyM    SHOW CARD JJ
           What was the main reason that you turned other offers down?

           Codes as SRDWhy

SRPrefs    SHOW CARD KK
           Can you look at this card and tell me which item you would have most like to have been
           taken into account when you were allocated your (this) home. Tell me which one was most
           important to you at that time, regardless of whether you were actually offered it or got it.

           (1)   The area
           (2)   The type/size of property
           (3)   The type of landlord (e.g. council or housing association)
           (4)   Other

SRCheck2   May I just check, had you been accepted as homeless by the council before you were
           allocated your current home?
           INTERVIEWER: AUTHORITIES MUST SECURE TEMPORARY ACCOMMODATION FOR
           HOUSEHOLDS WHO ARE HOMELESS THROUGH NO FAULT OF THEIR OWN AND IN A
           PRIORITY NEED GROUP (E.G. FAMILIES WITH DEPENDENT CHILDREN). THIS DUTY
           ENDS WHEN THE HOUSEHOLD IS ALLOCATED PERMANENT HOUSING.

           (1) Yes
           (2) No


HOUSING BENEFIT

SOCIAL RENTERS

IntHB      I would now like to ask you some questions about housing benefit and rent.

           (1) PRESS ENTER TO CONTINUE

HBen       Some people qualify for Housing Benefit, that is, a rent rebate or allowance.
           Do you receive Housing Benefit?

           (1) Yes
           (2) No

AmtHB      How much Housing Benefit was allowed for the last rent?
           ENTER AMOUNT TO NEAREST £1

PerHB      How long did this cover?

           (1) one week
           (2) two weeks
           (3) three weeks
           (4) four weeks
           (5) calendar month
           (7) two calendar months
           (8) eight times a year
           (9) nine times a year
           (10) ten times a year
           (13) three months/13 weeks
           (26) six months/26 weeks
           (52) one year/12 months/52 weeks
           (53) Other

PerHBenO   Would you please give me that in weeks?

HBWait     Are you awaiting the outcome of a claim for Housing Benefit (Rent Rebate/Rent
           Allowance)?

           (1) Yes
           (2) No

HBReb      Is Housing Benefit normally deducted from the rent or are you supposed to pay the rent
           in full and get the money back later?

           (1) Housing Benefit deducted from rent
           (2) Pay in full and get money back later
RENT AND ARREARS

SOCIAL RENTERS

RentAmt      How much rent did your (this) household actually pay last time it was due, after deducting
             any Housing Benefit (rent rebate)?
             INTERVIEWER: ENTER '0' IF A 100% RENT REBATE/HOUSING BENEFIT IS RECEIVED
             (I.E. THE HOUSEHOLD DOES NOT PAY ANY RENT THEMSELVES) OR IF RENT PAID
             DIRECT BY SOMEONE ELSE OUTSIDE HOUSEHOLD.

             ENTER TO THE NEAREST £1 (AFTER HOUSING BENEFIT)

RentPeriod   For how long did this cover?

             (1) one week
             (2) two weeks
             (3) three weeks
             (4) four weeks
             (5) calendar month
             (7) two calendar months
             (8) eight times a year
             (9) nine times a year
             (10) ten times a year
             (13) three months/13 weeks
             (26) six months/26 weeks
             (52) one year/12 months/52 weeks
             (53) Other

Persrnto     Would you please give me that in weeks?

RentHol      Do you have a rent holiday?

             (1) Yes
             (2) No

RentHolWks   For how many weeks a year do you have a rent holiday?

SRLevel      [*] What do you think of the present level of rent set by the Local Authority/Housing
             Association for your accommodation; do you think it is ...RUNNING PROMPT...
             INTERVIEWER: WE ARE INTERESTED IN THE LEVEL OF FULL RENT SET BY THE
             LA/HA, EVEN IF THE RESPONDENT DOESN'T PAY IT ALL (E.G. SOME PAID BY
             HOUSING BENEFIT).

             (1)   very high for what you get
             (2)   slightly high,
             (3)   about right,
             (4)   slightly low,
             (5)   or very low for what you get?

HAS229       [*] Some people can easily afford to pay their rent, others find it difficult to pay. How easy or
             difficult is it for your household to afford the rent? Is it ...
             …RUNNING PROMPT...
             INTERVIEWER: THIS QUESTION IS CONCERNED WITH THE AMOUNT ACTUALLY
             PAID IN RENT. THIS MIGHT NOT BE THE FULL AMOUNT SET BY THE LA/HA (IF, FOR
             EG, THEY RECEIVE HOUSING BENEFIT).

             (1)   very easy,
             (2)   fairly easy,
             (3)   fairly difficult,
             (4)   or very difficult?
SocWr      Were water or sewerage charges included in the rent which you mentioned?

           (1) Yes
           (2) No

WRamt      How much was included?
           ENTER TO THE NEAREST £1

PTax       Does this rent include Council Tax?

           (1) Yes
           (2) No

PTaxA      You said that the amount due in rent last time was £(amount of rent paid by household).
           How much of this was for Council Tax?
           ENTER AMOUNT TO NEAREST £1

Arr        May I just check, is your rent paid up-to-date at present or is any rent owing (I mean, owing
           for a fortnight or longer)?

           (1) Paid up-to-date
           (2) Rent owing for a fortnight or longer

PrArr      Have you been up-to-date with the rent for the whole of the last 12 months or has any rent
           ever been owing for a fortnight or longer during that time?

           (1) Paid up-to-date
           (2) Rent owing for a fortnight or longer

ArrRea     SHOW CARD MM
           Did you have difficulty paying the rent on time because of any of the things on this card?
           CODE ALL THAT APPLY

           (1)   Increase in the rent
           (2)   Unemployment
           (3)   Working fewer hours/less overtime
           (4)   Illness
           (5)   Other debts or responsibilities,
           (6)   Problems in connection with Housing Benefit
           (7)   Domestic problems
           (8)   None of these

HBProb     What was the problem?

           (1)   Delay in getting reply to application for Housing Benefit/still waiting
           (2)   Delay in payment of Housing Benefit/still waiting
           (3)   Paid less than expected
           (4)   Application turned down
           (5)   Other



RELATIONS WITH THE LANDLORD

SOCIAL RENTERS

HAS211     [*] Generally, how good or bad do you feel your landlord is at keeping you informed about
           things that might affect you - that is you as a tenant? Are they ...
           …RUNNING PROMPT…
          (1)   very good
          (2)   fairly good
          (3)   fairly bad
          (4)   or very bad?

HAS212    [*] How much account do you feel your landlord takes of tenants' views when making
          decisions? Would you say ...
          …RUNNING PROMPT…

          (1) a lot,
          (2) a little,
          (3) or, none at all?

HAS213    [*] SHOW CARD NN
          Generally, how satisfied are you with the way your landlord deals with repairs and
          maintenance?

          (1)   Very satisfied
          (2)   Fairly satisfied
          (3)   Neither satisfied nor dissatisfied
          (4)   Fairly dissatisfied
          (5)   Very dissatisfied
          (5)   SPONTANEOUS ONLY - Landlord doesn't do any repairs
          (6)   SPONTANEOUS ONLY – Not applicable, no repairs have been necessary

HAS238N   SHOW CARD NN
          [*] And taking everything into account, how satisfied are you with the housing services
          provided by your landlord?
          INTERVIEWER: FOR SUB-TENANTS 'LANDLORD' REFERS TO THE IMMEDIATE
          RATHER THAN OVERALL LANDLORD.

          (1)   Very satisfied
          (2)   Fairly satisfied
          (3)   Neither satisfied nor dissatisfied
          (4)   Slightly dissatisfied
          (5)   Very dissatisfied

TenBW     [*] On the whole, do you think that over the past two years the housing service provided by
          your landlord has got better or worse, or haven't things changed much?
          (1) Better
          (2) Worse
          (3) No change

TenBet    [*] SHOW CARD OO
          In what way has the service got better?
          CODE ALL THAT APPLY

          (1) Repairs service has got quicker, more efficient
          (2) Repairs service has become of a higher standard
          (3) Other services have got better
          (4) Modernisation work to the property has been/is being done
          (5) Additional facilities have been provided (e.g. intercom)
          (6) More and/or better information is being provided to me
          (7) More opportunities for me to take part in making decisions about things that affect me
          (8) Staff have become more helpful
          (9) More staff are available
          (10) Other

TenWors   [*] SHOW CARD PP
          In what way has the service got worse?
            CODE ALL THAT APPLY

            (1)   Repairs service has got slower, less efficient
            (2)   Repairs service has become of a lower standard
            (3)   Other services have got worse
            (4)   Less and/or worse information is being provided to me
            (5)   Fewer opportunities for me to take part in making decisions about things that affect me
            (6)   Staff have become less helpful
            (7)   Less staff are available
            (8)   Other

TenWays     [*] SHOW CARD QQ
            In the last two years, have you been involved in or informed about locally made decisions
            which have affected your housing in any of the ways mentioned on this card?
            CODE ALL THAT APPLY

            (1)   Read information provided by the landlord or local tenant group
            (2)   Had direct contact by writing or receiving letters/phone calls
            (3)   Completed a survey or questionnaire on local housing issues
            (4)   Attended meetings or events held by the landlord or local tenant group
            (5)   Been actively involved in a decision making forum
            (6)   Read information in the local press/media
            (7)   Informed by other people in the local area
            (8)   Other
            (9)   SPONTANEOUS ONLY - None of these

TenPart1    SHOW CARD RR
            [*] Thinking about the housing services that your landlord provides, how satisfied are you
            with the opportunities for participation in management and decision making?

            (1)   Very satisfied
            (2)   Fairly satisfied
            (3)   Neither satisfied nor dissatisfied
            (5)   Slightly dissatisfied
            (6)   Very dissatisfied
            (7)   SPONTANEOUS ONLY - No opportunity to get involved
            (8)   SPONTANEOUS ONLY - Doesn't want to get involved

TenPart2a   Have you heard of Tenant Participation Compacts? These are agreements between local
            councils and their tenants which set out how tenants will be involved in shaping local
            decisions about housing?

            (1) Yes
            (2) No

TenPart2b   Do you know whether your council has set up a Tenancy Participation Compact with its
            tenants?

            (1) Yes
            (3) No

TenPart3    SHOW CARD RR
            [*] How satisfied or dissatisfied are you with your locally agreed Tenant Participation
            Compact?

            Answer codes as at HAS238N
DEPOSITS PAID ON PREVIOUS PRIVATELY RENTED HOME

OWNER OCCUPIERS AND SOCIAL RENTERS WHOSE PREVIOUS HOME WAS PRIVATELY RENTED

           Equivalent to questions PRDepos - PRFeelND in Tenancy Group questionnaire

Deposit    You said that your previous (permanent) home was rented privately. Just thinking about that
           place for a moment, did you pay a deposit there when you moved in?

           (1) Yes
           (2) No

UseDep     At the end of the tenancy, did you use all or part of the deposit towards rental payment(s)?

           (1) Used all of the deposit
           (2) Used part of the deposit
           (3) Did not use of the deposit

LlPermit   Was this with the agreement of the landlord or not?

           (1) Yes
           (2) No

RetrnDep   When you moved out of that accommodation, was the deposit returned to you in full, in part
           or not returned at all?

           (1)   Returned in full
           (2)   Returned in part
           (3)   Not returned
           (4)   Don't know/Can't remember

WhyNDep    SHOW CARD SS
           What reason did your landlord/agent give for not returning the deposit (in full)?
           (1) It was to cover damage to the property
           (2) It was to cover cleaning the property
           (3) It was to cover unpaid rent
           (4) It was to cover other bills left unpaid by the tenant
           (5) Some other reason
           (6) Landlord / agent gave no reason

RentOwe    Was rent owing or not?

           (1) Yes
           (2) No

FeelNDep   [*] SHOW CARD TT
           How did you feel about the landlord withholding (part of) your deposit? Please choose your
           answer from this card.

           (1) The landlord should not have withheld any of the deposit
           (2) The landlord was justified in withholding some of the deposit, but not as much as
               he/she did
           (3) The landlord was justified in withholding as much of the deposit as he/she did
ECONOMIC ACTIVITY STATUS

ALL ADULTS IN THE HOUSEHOLD

EconAct    SHOW CARD TT1
           Looking at this card, how would you describe (your/adult household member name)
           situation in the 7 days ending the (Sunday of the last week)?
           INTERVIEWER: IF WAITING TO START A JOB OR GOVERNMENT TRAINING SCHEME
           CODE AS SEEKING WORK
           CODE ALL THAT APPLY

           (1)    Working: Full-time
           (2)    Working: Part-time
           (3)    Government training scheme
           (4)    Not working because of long term sickness or disability
           (5)    Registered unemployed
           (6)    Not registered unemployed but seeking work
           (7)    At home/not seeking work
           (8)    Retired (including retired early)
           (9)    Full-time Student
           (10)   Other (SPONTANEOUS ONLY)

OCCUPATION OF HOUSEHOLD REFERENCE PERSON

ALL HOUSEHOLDS

LookWk     How long have you (HRP) been looking for paid work or a place on a government training
           scheme?

           (1)    Not yet started
           (2)    Less than 1 month
           (3)    1 month but less than 3 months
           (4)    3 months but less than 6 months
           (5)    6 months but less than 12 months
           (6)    12 months or more

Everwk     Have you (HRP) ever had a paid job, apart from casual or holiday work?

           (1) Yes
           (2) No

DtJbL      When did you (HRP) leave your last PAID job?
           FOR MONTH NOT GIVEN....ENTER 6 FOR MONTH
           FOR DAY NOT GIVEN....ENTER 15 FOR DAY

IndD       CURRENT OR LAST JOB OF HRP
           What did the firm/organisation you (HRP) worked for mainly make or do (at the place where
           you (HRP) worked)?

           DESCRIBE FULLY - PROBE MANUFACTURING or PROCESSING or DISTRIBUTING
           ETC. AND MAIN GOODS PRODUCED, MATERIALS USED, WHOLESALE or RETAIL
           ETC.

OccT01     JOB TITLE….CURRENT OR LAST JOB
           What was your (main) job?

OccD       CURRENT OR LAST JOB OF HRP
           What did you (HRP) mainly do in your job?

           CHECK SPECIAL QUALIFICATIONS/TRAINING NEEDED TO DO THE JOB
Stat       Were you (HRP) working as an employee or you (HRP) self-employed?

           (1) Employee
           (2) Self-employed

Manage01   In your job, did you have any formal responsibility for supervising the work of other
           employees?
           CODE 1 (‘YES’) INCLUDES PEOPLE WHO SAY THEY ARE MANAGERS.
           DO NOT INCLUDE IN CODE 1 (I.E. CODE AS ‘NO’):
                    - SUPERVISORS OF CHILDREN (E.G. TEACHERS, NANNIES,
                        CHILDMINDERS);
                    - SUPERVISORS OF ANIMALS;
                    - PEOPLE WHO SUPERVISE SECURITY OR BUILDINGS ONLY (E.G.
                        CARETAKERS, SECURITY GUARDS)

           (1) Yes
           (2) No

EmpNo01    How many people worked for your employer at the place where you worked? Were
           there…RUNNING PROMPT…

           (1) 1 to 24
           (2) 25 to 499, or
           (3) 500 or more employees?

Solo       Were you (HRP) working on your/their own or did you (HRP) have employees?

           (1) on own/with partner(s) but no employees
           (2) with employees

SENo01     How many people did you employ at the place where you worked? Were there…
           …RUNNING PROMPT…

           (1) 1 to 24
           (2) 25 to 499, or
           (3) 500 or more employees?

SpOcc      CURRENT OR LAST JOB OF HRP’s SPOUSE/PARTNER.
           What was your (spouse/partner’s) main job in the week ending last Sunday?


INCOME

ALL HOUSEHOLDS

IntInc     I’d now like to ask you a few questions about your income

SrcInc     SHOW CARD UU
           This card shows various possible sources of income. Can you please tell me which kinds of
           income you (HRP) receive?
           CODE ALL THAT APPLY

           (1) Earnings from employment or self-employment
           (2) Pension from former employer
           (3) State pension
           (4) Child benefit
           (5) Income Support
           (6) Other state benefits (including Work-Search Premium, In-work Credit and Return to
           Work Credit)
          (7) Tax credits (Working Tax Credit and/or Child Tax Credit)
          (8) Interest from savings etc.
          (9) Other kinds of regular allowance from outside the household
          (10) Other sources e.g. rent
          (11) No source of income

Gross     SHOW CARD V V AND EXPLAIN
          I would now like to ask about your (HRP's) income. Will you please look at this card and tell
          me which group represents your (HRP's) total income from all these sources before
          deductions for income tax, National Insurance etc.
          ENTER BAND NUMBER

Gross3    SHOW CARD WW
          Could you please look at the next card and give me your (HRP's) total income as an annual
          amount from this card?
          ENTER BAND NUMBER

Spinc     Does (spouse/partner) have any separate income of (his/her) own?

          (1) Yes
          (2) No

SGross    SHOW CARD V V AND EXPLAIN
          Which group represents (spouse/partner's) total income from all these sources before
          deductions for income tax, National Insurance etc.
          ENTER BAND NUMBER

SGross3   SHOW CARD WW
          Could you please look at the next card and give me (spouse/partner's) total income as an
          annual amount from this card?
          ENTER BAND NUMBER

JntInc    SHOW CARD V V
          Would it be possible for you to tell me which group represents the total income of (HRP and
          partner) taken together - before any deductions?
          ENTER BAND NUMBER

Gross5    SHOW CARD WW
          Could you please look at the next card and give me that total income taken together as an
          annual amount from this card?
          ENTER BAND NUMBER

IfHSrc    Can I just check, does anyone else in the household have a source of income?

          (1) Yes
          (2) No

HGross    SHOW CARD V V
          (And now) thinking of the income of the household as a whole, which of the groups on this
          card represents the total income of the whole household before deductions for income tax,
          National Insurance etc.
          ENTER BAND NUMBER

HGross2   SHOW CARD WW
          Could you please look at the next card and give me that as an annual amount from this
          card?
          ENTER BAND NUMBER

HBCheck   Can I just check, (from what you have told me your (the household's) gross weekly income
          is about £(household's gross weekly income) and your (the household's) weekly rent is
           about £(amount of household's weekly rent per week). Does anyone in the household get
           any help with rent from Housing Benefit?

           (1) Gets help from housing benefit
           (2) Does not get help from housing benefit

ThkGet     Do you (HRP/SPOUSE) think you would be given Housing Benefit if you applied for it?

           (1) Yes
           (2) No

WhyNt      SHOW CARD XX
           [*] Why do you think you would not get Housing benefit if you applied for it?
           CODE ALL THAT APPLY

           (1)   Applied for Housing benefit in past and didn't get it
           (2)   I am doing paid work
           (3)   My income is too high
           (4)   The rent is too low
           (5)   I am a student
           (6)   I have savings/savings are too high
           (7)   Other reason

WhyNApp    SHOW CARD YY
           [*] Why haven't you applied for Housing Benefit?
           CODE ALL THAT APPLY

           (1) Too much trouble
           (2) Never thought about it before
           (3) Don't know how to
           (4) Get other financial help (e.g. from friends and relatives)
           (5) Don't need it/can manage
           (6) Don't want benefits
           (7) Income varies a lot
           (8) Income will soon increase
           (9) Way you claim is humiliating
           (10) Amount would be too small
           (11) Have applied before and was refused
           (12) Don't want government to know where I live
           (13) Other


"EX-SOCIAL SECTOR" LEASEHOLDERS MODULE

LEASEHOLDERS WHOSE FLAT ONCE BELONGED TO COUNCIL OR HOUSING ASSOCIATION

           See also questions asked of other leaseholders in 'Leaseholding' section above

IntroLH    INTRODUCE THE LEASEHOLDER FOLLOW UP MODULE
           CONTINUE WITH LEASEHOLDER MODULE, INTERVIEWING HRP OR
           SPOUSE/PARTNER
           IF YOU CAN NOT DO THE MODULE NOW, MAKE AN APPOINTMENT

           (1) Ready to continue with leaseholder module
           (2) Unable to continue at present
           (3) Refused to complete leaseholder module

Facils     SHOW CARD LA
           Does this block/building have any of these facilities?
           CODE ALL THAT APPLY
          (1)   Lift
          (2)   Concierge
          (3)   Caretaker
          (4)   Door entry system
          (5)   Communal/group heating system
          (6)   Communal garden
          (7)   None

TypBdg    Which of these best describes the accommodation in this block/building, is it…
          …RUNNING PROMPT…

          (1)   mainly rented from the council or a housing association,
          (2)   mainly owner occupied,
          (3)   or mixed council/HA and owner occupied?
          (4)   other

Estate    Is this block/building part of an estate?

          (1) Yes
          (2) No

MnthBuy   Could you tell me whether you bought your home…
          …RUNNING PROMPT…

          (1) before April 1998
          (2) during or after April 1998?

SCharg    Do you pay any service charges on your property?

          (1) Yes
          (2) No

SerChg    Thinking of your service charge in the last full year, what was the total amount you were
          charged, including all elements such as ground rent, insurance, maintenance, services,
          repairs and major works?
          INTERVIEWER: 'LAST FULL YEAR' REFERS TO THE FINANCIAL YEAR (APRIL-
          MARCH).

          ENTER THE AMOUNT ACTUALLY PAID BY THE RESPONDENT.
          ACCEPT ESTIMATES
SerChk1   INTERVIEWER CHECK - WAS GROUND RENT INCLUDED IN TOTAL AMOUNT
          CHARGED?
          IF YES - PRESS <ENTER> TO CONTINUE
          IF NO - PRESS <ENTER> AND THEN GO BACK AND RECODE SerChg

SerChk2   INTERVIEWER - WERE DOCUMENTS CONSULTED FOR SERVICE CHARGE
          AMOUNTS?

          (1) Yes
          (2) No

MajWk     Does this amount include any payment for major works?
          INTERVIEWER: MAJOR WORKS INCLUDE WORK ON FOUNDATIONS (INCLUDING
          DAMP PROOF COURSES), WINDOW REPLACEMENTS, REWIRING, EXTERNAL
          REDECORATION, ROOFING WORK AND REPAIRS TO LIFTS.
          (1) Yes
          (2) No

MWkAmt    How much did you pay for major works in the last full year?
          INTERVIEWER: ENTER THE AMOUNT ACTUALLY PAID BY THE RESPONDENT.

          ACCEPT ESTIMATES

Respon    SHOW CARD LB
          From this card, can you tell me which one of these applies to your current responsibility for
          service charges?
          CODE FIRST THAT APPLIES

          (1)   Responsibility limited for the first 5 years after purchase
          (2)   Responsibility limited to the cost of non-structural defects
          (3)   Responsibility limited in some other way
          (4)   Responsible for the full cost of all charges
          (5)   None of the above

LtdPer    When does/did your limited period end?
          CODE YEAR

SCSatis   SHOW CARD LC
          [*] Given the service charge that you pay, how satisfied are you with the service you get?

          (1)   Very satisfied
          (2)   Fairly satisfied
          (3)   Neither satisfied nor dissatisfied
          (4)   Fairly dissatisfied
          (5)   Very dissatisfied

SCArr     SHOW CARD LD
          Thinking about your service charge payments, could you look at this card and tell me what
          your current situation is?

          (1)   Up to date with payments
          (2)   Less than 3 months behind
          (3)   3 months but less than 6 months behind
          (4)   6 months but less than 9 months behind
          (5)   9 months but less than 12 months behind
          (6)   More than a year behind

SCAr3     SHOW CARD LE
          [*] Which of the following reasons help explain why your household has fallen behind in
          service charge payments. You can give as many reasons as you like.
          CODE ALL THAT APPLY

          (1) A spouse or partner left home or died
          (2) Someone who had been contributing left home
          (3) Someone who had been contributing became pregnant/ new baby born
          (4) Someone who had been earning lost pay because they were sick or injured
          (5) Self-employed and income has gone down
          (6) Someone was made redundant/is unemployed
          (7) Someone lost over-time and worked reduced hours
          (8) Someone worked same hours for less pay
          (9) There was an increase in service charge payments
          (10) There was an increase in other payments
          (11) Other

CurSCAr   How much are your service charge arrears at the moment?

SCChng1   [*] Do you expect your service charge payments to change next year?

          (1) Yes
           (2) No

SCChng2    [*] Do you think they will…
           …RUNNING PROMPT…

           (1) increase - by more than inflation,
           (2) increase - in line with inflation,
           (3) or decrease?

Expect1    SHOW CARD LF
           [*] Why do you think they will increase?
           CODE ALL THAT APPLY

           (1)   Landlord plans to increase routine elements of service charges
           (2)   End of five year protection period
           (3)   Notified of major refurbishment works
           (4)   Will have received bills for completed refurbishment works
           (5)   Previous bill was under-estimated, so charged more this year
           (6)   Deferred charge or loan due for repayment then
           (7)   Other

Expect2    SHOW CARD LG
           [*] Why do you think they will decrease?
           CODE ALL THAT APPLY

           (1)   Landlord plans to decrease routine elements of service charges
           (2)   Will have finished paying bills for refurbishment works
           (3)   Previous bill was over estimated, so charged less this year
           (4)   Will have finished all loan repayments
           (5)   Other

TypWork    Will refurbishments be carried out on ...
           CODE FIRST THAT APPLIES

           (1) your accommodation only?
           (2) the block/building?
           (3) the whole estate?

Repair     Will the refurbishments be internal, external or both?

           (1) Internal
           (2) External
           (3) Both

DteWk1     In which year will the work be started?

DteWk2     ... and in which year will the work be completed?

TotCost    How much in total will you have to pay towards these refurbishment costs?
           ACCEPT ESTIMATES

EasePay    [*] How easy will it be for you to meet these charges?
           …RUNNING PROMPT…

           (1)   very easy
           (2)   fairly easy
           (3)   fairly difficult
           (4)   very difficult

CurMrgAr   You said earlier that you are in arrears with your mortgage repayments could I just check,
           how much are your mortgage arrears at the moment?
           ACCEPT ESTIMATES

Prpty      What was the price you paid for the property after any discount?
           ACCEPT ESTIMATES

Borrow     How much in total did you borrow at the time when you bought this home?
           ACCEPT ESTIMATES

Repaid     How much of your current mortgage loan is still to be repaid?
           ACCEPT ESTIMATES

Valued     Have you had your home valued in the last 12 months?

           (1) Yes
           (2) No

PrptVal1   How much was it valued for?
           ACCEPT ESTIMATES

PrptVal2   [*] Approximately how much do you think your property is worth now?
           ACCEPT ESTIMATES

Sell       [*] Since you have owned this property, have you ever wanted to sell it?

           (1) Yes
           (2) No

Market     Have you ever put your property on the market for sale, for example through an estate
           agent or by advertising it yourself?

           (1) Yes
           (2) No

MktDte     SHOW CARD LH
           When was the last time you put your property on the market? Please chose an option from
           this card

           (1)   Less than 3 months ago
           (2)   3 months but less than 6 months ago
           (3)   6 months but less than a year ago
           (4)   1 year but less than 2 years ago
           (5)   2 years but less than 5 years ago
           (6)   5 years but less than 10 years ago
           (7)   10 years ago or more

ReasMov    SHOW CARD LI
           [*] What was your SINGLE most important reason for wanting to move?

           (1) Change of job
           (2) Retirement
           (3) Change in personal/family circumstances
           (4) To be nearer family/friends
           (5) To get a larger home
           (6) To get a smaller home
           (7) To get a house rather than a flat
           (8) To move to a better neighbourhood / more pleasant area
           (9) Could not afford mortgage repayments
           (10) Could not afford service charges
           (11) Other housing reason
           (12) Other non-housing reason

OnMkt      Is this property still on the market?

           (1) Yes
           (2) No - withdrawn
           (3) No - in the process of selling

NotMov1    SHOW CARD LJ
           [*] Thinking of the last time you tried to sell your home, why did you withdraw from the sale?
           CODE ALL THAT APPLY

           (1) Problems finding somewhere to buy
           (2) Problems getting a mortgage for another home
           (3) Problems finding somewhere I/we could afford to buy
           (4) Problems finding an estate agent to handle the sale of this property
           (5) Problems finding anyone to buy this property
           (6) Buyer(s) could not sell their home
           (7) Problems with surveyor's report for this property
           (8) Mortgage lenders would not grant a mortgage on this property
           (9) Change in personal/family circumstances
           (10) Other

NotMov2    SHOW CARD LJ
           [*] What was the MAIN reason why you withdrew from the sale?

           Answer codes as at NotMov1

NOnMkt1    SHOW CARD LJ
           [*] You said that you wanted to sell your home; what were the reasons why you did not put it
           on the market?
           CODE ALL THAT APPLY

           Answer codes as at NotMov1

NOnMkt2    SHOW CARD LJ
           [*] What is the main reason why you did not put your home on the market?

           Answer codes as at NotMov1

EaseSell   [*] If you were to put your property on the market now, how easy do you think it would be
           to sell?
           …RUNNING PROMPT…

           (1)   Very easy,
           (2)   Fairly easy,
           (3)   Fairly difficult
           (4)   or very difficult?

AccPref    SHOW CARD LK
           [*] Can you look at this card and tell me which kind of accommodation you would most like
           to live in?

           (1)   Owned (outright or mortgage)
           (2)   Part owned, part rented
           (3)   Rented from the council
           (4)   Rented from a Housing Association
           (5)   Rented from a Housing Action Trust or Local Housing Company
           (6)   Rented from a private landlord
           (7)   Other
           (8) SPONTANEOUS ONLY - Don't mind

WhyPref    SHOW CARD LL
           [*] Why would you prefer to rent rather than own your accommodation?
           CODE ALL THAT APPLY

           (1)   Renting is cheaper
           (2)   Renting is more flexible
           (3)   Less responsibility for repairs
           (4)   Personal/domestic reasons
           (5)   Other



TENANCY GROUP ALLOCATION

PRIVATE RENTERS

SmAg1      Thinking about the people who pay rent to you (HRP), are they all covered by the same
           rental agreement or do any of them have separate agreements with you (HRP)?

           (1) All covered by same agreement
           (2) Some covered by separate agreement(s)

SmAg       Thinking about all the people in your household, I mean (names of household members),
           are you all covered by the same renting agreement with your landlord or does any of you
           have a separate agreement with the landlord?

           (1) All covered by same agreement
           (2) Some member(s) of household covered by separate agreement(s)

SbLet2     May I just check, does anyone in your household (apart from you (HRP)) sublet or have rent
           from anyone else in the household?

           (1) Yes
           (2) No

NumAgr     ENTER NUMBER OF SEPARATE TENANCY AGREEMENTS WITHIN THIS HOUSEHOLD
           (I.E NUMBER OF GROUPS OF PEOPLE COVERED BY SEPARATE AGREEMENTS)

           - PUT ALL COUPLES IN THE SAME TENANCY GROUP
           - PUT CLOSE RELATIONS. I.E PARENTS, CHILDREN, SIBLINGS (INCLUDING STEP
             AND IN-LAWS) IN THE SAME TENANCY GROUP, UNLESS COVERED BY DIFFERENT
             RENTING AGREEMENTS

SortTG     CODE WHICH TENANCY GROUP EACH PRIVATE RENTER BELONGS TO. IF THE
           PERSON IS NOT A PRIVATE RENTER OR SUBTENANT, ENTER CODE 11
           a group comprises the people covered by a single tenancy agreement
           PUT CLOSE RELATIVES IN THE SAME GROUP
TENANCY GROUP INTERVIEW

COMPLETE FOR EACH TENANCY GROUP AT ADDRESS

TENANCY GROUP COMPOSITION

ALL TENANCY GROUPS

TGnow      THIS IS TENANCY GROUP TG number
           Names of tenancy group members displayed

           Do you want to interview this tenancy group:
           (1) now
           (2) or later?

TRPNum     Person number of Tenancy Reference Person

AgrResp    In whose name is the agreement with the landlord?
           INTERVIEWER: IF THE RENT IS PAID FOR BY SOMEONE OUTSIDE THE TENANCY
           GROUP CODE THE PERSON IN THE TENANCY GROUP WHO IS RESPONSIBLE FOR
           THE RENTAL AGREEMENT

           PROMPT: ANYONE ELSE? CODE ALL THAT APPLY

TGRNum     You told me that (name) jointly rents the accommodation. Who has the highest income from
           earnings, benefits, pensions or any other sources?

           INTERVIEWER: THESE ARE THE JOINT TENANTS:

           ENTER PERSON NUMBER. IF TWO OR MORE HAVE THE SAME INCOME, ENTER 11.
           IF RESPONDENT ASKS FOR PERIOD TO AVERAGE OVER – ONE YEAR. PROMPT AS
           NECESSARY FOR JOINT TENANCY GROUP REFERENCE PERSON: IS ONE OF THEM
           THE SOLE PERSON WITH PAID WORK OR OCCUPATIONAL PENSION?

TGEldA     ENTER PERSON NUMBER OF THE ELDEST JOINT TENANT FROM THOSE WITH THE
           SAME HIGHEST INCOME

TGEldB     ENTER PERSON NUMBER OF THE ELDEST JOINT TENANT

RelTG      RELATIONSHIP TO TENANCY REFERENCE PERSON
           ONE PERSON MUST BE THE TENANCY GROUP REFERENCE PERSON

           (1)   Tenancy Reference Person
           (2)   Spouse/partner
           (3)   Child of Tenancy Reference Person /spouse
           (4)   Other relation
           (5)   Other

PrInf      THE TENANCY REFERENCE PERSON HAS BEEN CODED AS (name of TRP). THEIR
           SPOUSE HAS BEEN CODED AS (name of spouse/partner of TRP)

           NOW CODE THE INFORMANT FOR THIS TENANCY GROUP INTERVIEW. IS IT ......

           (1)   Tenancy Reference Person (name of TRP)
           (2)   Spouse/partner of Tenancy Reference Person (name of TRP's spouse/partner)
           (4)   Child/stepchild of Tenancy Reference Person
           (5)   Other

HTGisHRP   Is the Tenancy Reference Person also the Household Reference Person?
           (1) Yes
           (2) No

Renter01   INTERVIEWER: CODE OR ASK
           In whose name or names is your accommodation rented? READ OUT CODES IF
           NECESSARY

           (1) Tenancy Reference Person's only (name of TRP)
           (2) Tenancy Reference Person's and spouse's only (name of TRP) and (TRP's
               spouse/partner)
           (3) Spouse's only (TRP's spouse/partner)
           (4) Tenancy Reference Person (name of TRP) jointly with someone else
           (5) Spouse's (TRP's spouse/partner) jointly with someone else
           (6) Tenancy Reference Person's and spouse's jointly with someone else (name of TRP)
               and (TRP’s spouse/partner)

Oth        Is the accommodation rented jointly in your name or not?

           (1) Yes
           (2) No

PLLord     TYPE OF LETTING
           INTERVIEWER: CODE OR ASK (AS A RUNNING PROMPT)
           FOR SUB-TENANTS 'LANDLORD' REFERS TO THE IMMEDIATE
           RATHER THAN OVERALL LANDLORD.
           May I just check, is the landlord…
           …RUNNING PROMPT…

           (1) an individual
           (2) or an organisation?

LlHH       INTERVIEWER: CODE OR ASK
           Is the landlord a member of your household?

           INTERVIEWER: FOR SUB-TENANTS 'LANDLORD' REFERS TO THE IMMEDIATE
           RATHER THAN OVERALL LANDLORD.

           (1) Yes
           (2) No

PerNuml    ENTER THE PERSON NUMBER OF THE LANDLORD


TENANCY CHARACTERISTICS

ALL TENANCY GROUPS

FurnPr     Is the accommodation provided ...
           …RUNNING PROMPT…

           (1) furnished
           (2) partly furnished (e.g. curtains and carpets only)
           (3) or unfurnished?

YearSt     In which year did you (TRP) first become tenant of this accommodation - I mean when was
           it first in your name?

MStart97   And in which month was that ...
           …RUNNING PROMPT…
          (1) In January or February
          (2) From March to September
          (3) or from October to December?

TimePr    And how long altogether have you (TRP) been renting from a private landlord (in this most
          recent spell)?

          (1)   Less than 12 months
          (2)   12 months but less than 2 years
          (3)   2 years but less than 3 years
          (4)   3 years but less than 5 years
          (5)   5 years but less than 10 years
          (6)   10 years but less than 20 years
          (7)   20 years but less than 30 years
          (8)   30 years but less than 40 years
          (9)   40 years or longer

Ctract    When you (TRP) first started to rent this accommodation ...
          INTERVIEWER: IF ALL THOSE RESPONSIBLE FOR THE RENT DID NOT MOVE IN AT
          THE SAME TIME, THIS QUESTION REFERS TO THE TIME WHEN THE FIRST ONE
          MOVED IN.

          …RUNNING PROMPT…

          (1) did you (TRP) and the landlord sign a written agreement
          (2) did you (TRP) have a written agreement which you (TRP) didn't sign
          (3) or did you (TRP) just have an unwritten agreement?

Written   Did you (TRP) have a notice in writing saying what kind of agreement it was?

          (1) Yes
          (2) No

Copy      Were you given a copy of the contract/agreement or not?

          (1) Given a copy
          (2) Not given a copy

ConChk    ASK INFORMANT TO GET THE CONTRACT OR AGREEMENT/NOTICE FOR
          REFERENCE IN THE FOLLOWING QUESTIONS AND CODE WHETHER YOU HAVE
          BEEN ABLE TO CHECK IT OR NOT

          (1) Contract/notice checked
          (2) Contract/notice not checked

TenType   SHOW CARD PA1
          Can you tell me what kind of tenancy you have?
          INTERVIEWER: IF TENANCY TYPE WRITTEN ON CONTRACT/NOTICE ASK
          RESPONDENT TO READ OUT

          (1)   Assured Shorthold
          (2)   Assured
          (3)   Regulated (tenancy must have started in 1988 or earlier)
          (4)   Resident landlord
          (5)   Let by educational institution
          (6)   Other type of let
          (7)   Don’t know
          (8)   Refused

OthType   SHOWCARD PA2
           There are various other ways in which landlords can let accommodation. Will you please
           look at this card and tell me if the letting is one of these?

           (1)   Crown tenancy/licence (includes H.M. Forces)
           (2)   Service occupancy (excludes H.M. Forces)
           (3)   Business or agricultural tenancy
           (4)   Assured agricultural occupancy
           (5)   Asylum seeker let (issued by National Asylum Support Service NASS)
           (6)   Holiday let
           (7)   Other type of let
           (8)   Don’t know
           (9)   Refused

LowShort   Is this a low season let?
           INTERVIEWER: THIS REFERS TO AN OUT OF SEASON LET

           (1) Yes
           (2) No

Short97    SHOW CARD PA3 GIVES EXAMPLE OF AN 'ASSURED SHORTHOLD TENANCY
           AGREEMENT'
           I'd like to ask you a few questions to make sure what kind of agreement it is. There is a form
           of tenancy called 'assured shorthold'. Most new tenancies are of this type. There are also
           others, just called 'assured'. For these, you have to be given a notice in writing by the
           landlord that tells you it is NOT an assured shorthold agreement. Does your agreement or
           notice state that it is NOT an assured shorthold?
           IS AGREEMENT NOT ASSURED

           (1) Yes - Not an assured Shorthold
           (2) No - Other agreement

Short      SHOW CARD PA3 GIVES EXAMPLE OF AN ‘ASSURED SHORTHOLD TENANCY
           AGREEMENT’
           I'd like to ask you a few questions to make sure what kind of agreement it is. There is a form
           of tenancy called 'assured shorthold'. For these you had to be given a notice in writing by
           the landlord that told you it was an assured shorthold tenancy. Does your agreement or
           notice state that it is an assured shorthold or not?
           IS AGREEMENT ASSURED SHORTHOLD

           (1) Yes, assured shorthold
           (2) No
FixedP     Is the tenancy agreement for a fixed length of time or not?

           (1) Fixed length of time
           (2) Not fixed

LFix       DETAILS ABOUT AGREEMENT IN NAME OF (name of renter)
           When you (TRP) started the first rental agreement here, how long was the agreement for?

           (1)   Under 6 months
           (2)   6 months but less than 12 months
           (3)   1 year but less than 2 years
           (4)   2 years but less than 3 years
           (5)   3 years but less than 5 years
           (6)   5 years or over

Expire     Has the first period expired or not?

           (1) Yes
           (2) No
Whatnow    Have you (TRP) ...
           …RUNNING PROMPT…

           (1) a formal agreement for a further fixed term
           (2) a formal agreement to stay on but not for a specified time
           (3) an informal agreement
           (4) or have you (TRP) just stayed on?


SECURITY OF TENURE

ALL TENANCY GROUPS

Ifstay     [*] Do you think you will ...
           …RUNNING PROMPT…

           (1) have to leave when the term comes to an end,
           (2) be able to stay on but not for as long as you like,
           (3) or will you be able to stay on for as long as you want to?

Ifstay2    [*] Do you think ...
           RUNNING PROMPT

           (1) you will be able to stay here as long as you like
           (2) or might you have to leave before you want to, because the landlord asks you to go?

WJob       Does this accommodation go with your (TRP's) present job or the job of anyone covered by
           this tenancy ?

           (1)   Goes with someones job
           (2)   Does not go with anyone's job
           (3)   Used to go with job but does not now
           (4)   Goes with job of someone not at present in household


RENT AND HOUSING BENEFIT

ALL TENANCY GROUPS

RFree      May I just check, are you charged rent or is the accommodation rent-free?

           (1) Charged rent
           (2) Rent-free
           (3) Pays part of rent, employer pays part (accommodation goes with job)

PFree      You said that you (TRP) have the accommodation rent-free. Does anyone outside your
           household pay rent on your behalf?

           (1) Yes
           (2) No

Wage       Is anything deducted from your salary or wages for rent?

           (1) Yes
           (2) No

WagePer    How often is rent deducted from your salary/wages?

           (1) one week
           (2) two weeks
           (3) three weeks
           (4) four weeks
           (5) calendar month
           (7) two calendar months
           (8) eight times a year
           (9) nine times a year
           (10) ten times a year
           (13) three months/13 weeks
           (26) six months/26 weeks
           (52) one year/12 months/52 weeks
           (90) less than one week
           (95) one off lump sum
           (97) none of these :MAKE NOTE <Ctrl + M>

WageAmt    How much is deducted from your salary/wages for rent?
           ENTER AMOUNT TO NEAREST £1

RPer       How often do you pay the rent (How often is the rent paid)?

           (1) one week
           (2) two weeks
           (3) three weeks
           (4) four weeks
           (5) calendar month
           (7) two calendar months
           (8) eight times a year
           (9) nine times a year
           (10) ten times a year
           (13) three months/13 weeks
           (26) six months/26 weeks
           (52) one year/12 months/52 weeks
           (53) Other

PerPrnto   Would you please give me that in weeks?

PRent      How much was the rent last time you (TRP) paid before any Housing Benefit or rent rebate?
           ENTER AMOUNT TO NEAREST £1
           GIVE TOTAL RENT CHARGED FOR TENANCY GROUP'S ACCOMMODATION BEFORE
           HOUSING BENEFIT

PHben      HOUSING BENEFIT
           Some people qualify for Housing Benefit, that is, a rent rebate or allowance. do you (or does
           anyone else in this tenancy group) receive Housing Benefit either directly or by having it
           paid to your landlord on your behalf?

           (1) Yes
           (2) No

PHBWait    Are you (or is anyone else in this tenancy group) awaiting the outcome of a claim for
           Housing Benefit?

           (1) Yes
           (2) No

HBenNo     How many of the people in the tenancy group (that is, list of names of TG members) receive
           Housing Benefit?
           IF A MARRIED/COHABITING COUPLE BOTH RECEIVE HOUSING BENEFIT, COUNT
           THIS ONCE ONLY.
FulHB     Is the benefit based on the full rent or on a reduced figure determined by the Rent Officer?
          (1) Full rent
          (2) Reduced figure

RedHB     What was the reduced figure for rent?
          ENTER AMOUNT TO NEAREST £1

PerRen    What period does that rent cover?

          (1) one week
          (2) two weeks
          (3) three weeks
          (4) four weeks
          (5) calendar month
          (7) two calendar months
          (8) eight times a year
          (9) nine times a year
          (10) ten times a year
          (13) three months/13 weeks
          (26) six months/26 weeks
          (52) one year/12 months/52 weeks
          (53) Other

PerReno   Would you please give me that in weeks?

TotHB     How much did you (TRP) (or any other tenancy group member) get last time you received
          Housing Benefit?
          INTERVIEWER: ENTER THE TOTAL AMOUNT RECEIVED BY ALL MEMBERS OF THE
          TENANCY GROUP. SOME RESPONDENTS MAY RECEIVE MORE HOUSING BENEFIT
          THAN THE AMOUNT OF THEIR RENT.

          ENTER TO NEAREST £1

PerHBP    How long a period did the Housing Benefit cover?

          Answer codes as at PerRen

Perhbno   Would you please give me that in weeks?

AllPrt    Does the Housing Benefit cover all of the rent or only part?

          (1) Covers all of the rent
          (2) Only covers part of the rent

AllRed    Does the Housing Benefit cover all of the reduced rent (amount of reduced rent) or only
          part?

          (1) Covers all of the reduced rent
          (2) Only covers part of the reduced rent

NHBen     Can I just check, in whose name is the Housing Benefit paid?

          (1) Informant's own name
          (2) Informant's partner's name
          (3) Someone else's name

BusP      INTERVIEWER: CODE OR ASK
          Does the accommodation include business premises?

          (1) Yes
          (2) No

NBusP     Does the rent you mentioned include rent for the business part of the accommodation or
          not?

          (1) Includes rent for business accommodation
          (2) Does not include it

BusPR     How much is the rent for the accommodation without the business premises?
          ENTER AMOUNT TO NEAREST £1

PRSBLET   May I just check, do you sublet to any other member of the household?
          DO NOT INCLUDE CLOSE RELATIONS (PARENTS, CHILDREN, SIBLINGS OR CLOSE
          IN-LAWS)

          (1) Yes
          (2) No

SubRent   How much rent do you get (altogether) from sub-letting?
          ENTER AMOUNT TO NEAREST £1
          GIVE TOTAL RENT PAID BY SUB-TENANTS APART FROM CLOSE RELATIONS

SubPer    How long a period does that cover?

          (1) one week
          (2) two weeks
          (3) three weeks
          (4) four weeks
          (5) calendar month
          (7) two calendar months
          (8) eight times a year
          (9) nine times a year
          (10) ten times a year
          (13) three months/13 weeks
          (26) six months/26 weeks
          (52) one year/12 months/52 weeks
          (90) less than one week
          (95) one off lump sum
          (97) none of these: MAKE NOTE <Ctrl + M>

FairR     Has the rent been registered by the local rent officer or rent committee?

          (1) Yes
          (2) No
          (3) Don’t Know

FLast     In what year was the rent last registered?

P1989     Has the rent for this accommodation been set by the rent assessment committee?

          (1) Yes
          (2) No
          (3) Don’t Know
SERVICES INCLUDED IN THE RENT

ALL TENANCY GROUPS

Meals       May I just check, does the landlord provide any regular meals which are paid for either as
            part of the rent or separately?

            (1) Yes
            (2) No

InRent      Is the cost of meals included in the rent or is there a separate charge for them?

            (1) Included in rent
            (2) Separate charge

RMeal       How much of the rent is for meals?
            ENTER TO NEAREST £1

PMeal       How much does the landlord charge for these meals on top of the rent?
            ENTER TO NEAREST £1

MPer        What period does this cover?

            (1) one week
            (2) two weeks
            (3) three weeks
            (4) four weeks
            (5) calendar month
            (7) two calendar months
            (8) eight times a year
            (9) nine times a year
            (10) ten times a year
            (13) three months/13 weeks
            (26) six months/26 weeks
            (52) one year/12 months/52 weeks
            (53) Other

Mpero       Would you please give me that in weeks?

MPerP       What period does this cover?

            Answer codes as at Mper

MPerpo      Would you please give me that in weeks?

SerInc      SHOW CARD PC
            Does the rent which you mentioned include any of these services ...

            (1)   heating,
            (2)   lighting,
            (3)   hot water,
            (4)   fuel for cooking,
            (5)   TV licence fee
            (6)   or none of these services?

WRates      Do you pay water and sewerage rates on top of the rent, either direct to the water company
            or to the landlord?

            (1) Yes
            (2) No
WAmt       How much was the last water and sewerage bill for?
           ENTER AMOUNT DUE TO NEAREST £1
           IF NO BILL SO FAR AT THIS ADDRESS, CODE DON'T KNOW

WPer       How many times a year is this amount paid?

WRInc      How much of the rent is for water and sewerage?


RENT ARREARS

ALL TENANCY GROUPS

Bond       To get this accommodation did you (TRP) have to pay either of the following…INDIVIDUAL
           PROMPT…

           (1) a returnable deposit to cover damage?
           (2) a non-returnable premium or fee?
           (3) NO DEPOSIT OR FEE REQUIRED

BondDep    How much did you (TRP) have to pay for the returnable deposit?
           ENTER AMOUNT PAID (BY TENANCY GROUP) TO NEAREST £


BondFee    How much did you (TRP) have to pay for the non-returnable fee?
           ENTER AMOUNT PAID (BY TENANCY GROUP) TO NEAREST £

ERent      You said that you (TRP) pay the rent every (how often rent paid); when you (TRP) first
           began to rent this accommodation, did you (HRP) just pay…RUNNING PROMPT

           (1) One lot of rent in advance
           (2) More than one
           (3) Or is rent paid in arrears?

ERentP     How much did you (TRP) have to pay in advance?
           ENTER AMOUNT PAID (BY TENANCY GROUP) TO NEAREST £

EPer       What period did that cover?

           (1) one week
           (2) two weeks
           (3) three weeks
           (4) four weeks
           (5) calendar month
           (6) two calendar months
           (7) eight times a year
           (8) nine times a year
           (9) ten times a year
           (10) three months/thirteen weeks
           (11) six months/26 weeks
           (12) one year/12 months/52 weeks
           (13) less than one week
           (14) one off lump sum
           (15) none of these

NFord      When you (TRP) were looking for somewhere to rent, did you have to turn down any
           suitable place because you (TRP) couldn’t afford the deposit or the rent in advance, even
           though you (TRP) would have been able to afford the normal rent?
           (1) Yes
           (2) No

RLevel     [*] What do you think of the level of the present rent for your accommodation; do you think it
           is ...
           …RUNNING PROMPT…

           (1)   very high for what you get
           (2)   slightly high,
           (3)   about right,
           (4)   slightly low,
           (5)   or very low for what you get?

PHA229     [*] Some people can easily afford to pay their rent, others find it difficult to pay. Thinking
           about your rent, that is the amount you pay after any Housing Benefit how easy or difficult is
           it for you to afford the rent? Is it ...
           …RUNNING PROMPT…

           (1)   very easy,
           (2)   fairly easy,
           (3)   fairly difficult,
           (4)   or very difficult?

ArrPR      May I just check, is the rent paid up-to-date at present or is any rent owing, I mean, owing
           for a fortnight or longer?

           (1) Paid up-to-date
           (2) Rent owing for a fortnight or longer

ArrPrP     Have you been up-to-date with the rent for the whole of the last 12 months or has any rent
           ever been owing for a fortnight or longer during that time?

           (1) Up-to-date during the last 12 months
           (2) Rent owing fortnight or longer
ArrRep     SHOW CARD PD
           Did you have difficulty in paying the rent on time because of any of the things on this card?
           CODE ALL THAT APPLY

           (1)   Increase in the rent
           (2)   Unemployment
           (3)   Working fewer hours/less overtime
           (4)   Illness
           (5)   Other debts or responsibilities
           (6)   Problems in connection with Housing Benefit
           (7)   Domestic problems
           (8)   None of these


EFFECT OF CHANGES TO HOUSING BENEFIT

ALL TENANCY GROUPS

HBPrbP     SHOW CARD PE
           You said that you have had problems with Housing Benefit; what was the problem?
           CODE ALL THAT APPLY

           (1)   Delay in getting reply to application for Housing Benefit/still waiting
           (2)   Delay in payment of Housing Benefit/still waiting
           (3)   Housing Benefit paid was less than expected
           (4)   Application turned down
           (5) Other

PTD1       For this tenancy, did you (TRP) ask the Rent Officer to tell you the maximum rent likely to be
           allowed for full Housing Benefit?

           (1) Yes
           (2) No

PTD6       When you (TRP) applied for Housing Benefit at this address, was the benefit based on the
           rent the landlord was asking for or on a reduced figure determined by the Rent Officer?

           (1) Based on the rent the landlord was asking for
           (2) Based on reduced rent

PTD2       Was the amount allowed less than the landlord was asking?

           (1) Yes
           (2) No

PTD3       Did you (TRP) ask the landlord to reduce the rent because it was over the limit for Housing
           Benefit?

           (1) Yes
           (2) No

PTD4       Did the landlord agree to reduce the rent?

           (1) Yes
           (2) No
           (3) Hasn't decided yet

PTD5       Did the landlord reduce the rent to the amount allowed for full Housing Benefit?

           (1) Yes, the landlord reduced the rent to the amount allowed for full Housing Benefit
           (2) No, the landlord reduced the rent but not to the amount allowed for full Housing Benefit

PTD7       Can I just check, did you (TRP) ask the Rent Officer to tell you the rent likely to be allowed
           for full Housing Benefit for any other houses or flats before you took this one?

           (1) Yes
           (2) No

PTD8       How many others was that?

           (1) One other
           (2) Two others
           (3) Three or more


RELATIONS WITH THE LANDLORD

ALL TENANCY GROUPS

TermsL     [*] RELATIONSHIP WITH LANDLORD
           On the whole, how would you describe your relationship with the landlord (and the agent);
           would you say you are on
           INTERVIEWER: FOR SUB-TENANTS 'LANDLORD' REFERS TO THE IMMEDIATE
           RATHER THAN OVERALL LANDLORD. ...
           …RUNNING PROMPT…
          (1) good terms
          (2) poor or sometimes poor terms
          (3) neither good nor poor terms?

TBadNew   [*] Why is that?
          CODE ALL THAT APPLY

          (1) Conflict about repairs
          (2) Landlord wants to get tenant out/taking action to evict
          (3) Landlord wants to sell property
          (4) Landlord making financial demands
          (5) Landlord entering premises without permission
          (6) Landlord using threats/intimidating behaviour
          (7) Landlord hard to contact
          (8) Landlord unpleasant/untrustworthy/difficult
          (9) Tenant is behind with rent
          (10) Tenant does not look after property
          (11) Other

PHA211    [*] Generally, how good or bad do you feel your landlord is at keeping you informed about
          things that might affect you - that is you as a tenant? Are they ...
          INTERVIEWER: FOR SUB-TENANTS 'LANDLORD' REFERS TO THE IMMEDIATE
          RATHER THAN OVERALL LANDLORD.
          …RUNNING PROMPT…

          (1)   very good
          (2)   fairly good
          (3)   fairly bad
          (4)   or very bad?

PHA212    [*] How much account do you feel your landlord takes of tenants' views when making
          decisions? Would you say...
          INTERVIEWER: FOR SUB-TENANTS 'LANDLORD' REFERS TO THE IMMEDIATE
          RATHER THAN OVERALL LANDLORD.
          …RUNNING PROMPT…

          (1) a lot,
          (2) a little,
          (3) or, none at all?

PHA213    SHOW CARD PF
          [*] Generally, how satisfied are you with the way your landlord deals with repairs and
          maintenance?
          INTERVIEWER: FOR SUB-TENANTS 'LANDLORD' REFERS TO THE IMMEDIATE
          RATHER THAN OVERALL LANDLORD.

          (1)   Very satisfied
          (2)   Fairly satisfied
          (3)   Neither satisfied nor dissatisfied
          (4)   Slightly dissatisfied
          (5)   Very dissatisfied
          (6)   (Landlord doesn't do any repairs)

PHA213A   SHOW CARD PG
          [*] What is the main reason why you are dissatisfied?

          (1)   Landlord does not bother about repairs and maintenance
          (2)   Landlord carries out only emergency repairs
          (3)   Landlord is difficult to contact
          (4)   Work done is of poor quality
           (5) Landlord does only the bare minimum
           (6) Landlord is slow to get things done
           (7) Other

PHA238N    SHOW CARD PH .
           [*] And taking everything into account, how satisfied are you with the services provided by
           your landlord?
           INTERVIEWER: FOR SUB-TENANTS 'LANDLORD' REFERS TO THE IMMEDIATE
           RATHER THAN OVERALL LANDLORD.

           (1)   Very satisfied
           (2)   Fairly satisfied
           (3)   Neither satisfied nor dissatisfied
           (4)   Slightly dissatisfied
           (5)   Very dissatisfied


HOUSING HISTORY

ALL TENANCY GROUPS

PHLong     ASK ABOUT TENANCY REFERENCE PERSON ONLY
           How long have you (TRP) lived at this address?

           (1)   Less than 12 months
           (2)   12 months but less than 2 years
           (3)   2 years but less than 3 years
           (4)   3 years but less than 5 years
           (5)   5 years but less than 10 years
           (6)   10 years but less than 20 years
           (7)   20 years but less than 30 years
           (8)   30 years but less than 40 years
           (9)   40 years or longer

PHMnths    How many months have you (TRP) lived here?

PMovTog    May I just check, did you (TRP) and (name of spouse/partner) move into this
           accommodation at the same time or was one of you here before the other?
           (1) Moved in at the same time
           (2) One moved in before the other

PFirst     Which of you moved in first?

           (1) you (TRP)
           (2) (TRP's spouse/partner)

PHLong1    How long has (name of spouse/partner) been living at this address?

           Answer codes as at PHLOng

PPrevAc    SHOW CARD PI
           Thinking about the accommodation you (TRP) lived in before moving here, will you please
           tell me in which of the ways on this card you occupied the accommodation.

           (1)   Owned it own name/jointly
           (2)   Spouse/partner owned it
           (3)   Rented it in own name/jointly
           (4)   Spouse/partner rented it
           (5)   Had it rent-free in own name (or spouse's/partner's name)
           (6)   Did not have accommodation in own name or spouse's/partner's name
PTempAc    Can I just check, were you (TRP) in that accommodation just temporarily?

           (1) Yes
           (2) No

PPrevacN   SHOW CARD PI
           Thinking about the place you (TRP) lived in before the temporary accommodation, in which
           of the ways on this card did you (TRP) occupy the accommodation?

           (1)   Owned it in own name/jointly
           (2)   Spouse/partner owned it
           (3)   Rented it in own name/jointly
           (4)   Spouse/partner rented it
           (5)   Had it rent-free in own name (or spouse's/partner's name)
           (6)   Did not have accommodation in own name or spouse's/partner's name
           (7)   SPONTANEOUS ONLY - No previous accommodation

PTempins   INTERVIEWER: ASK FOLLOWING QUESTIONS ABOUT ACCOMMODATION TRP WAS
           IN BEFORE THE TEMPORARY ACCOMMODATION

           (1) PRESS ENTER TO CONTINUE

PPrevnew   In your previous accommodation, were you (TRP) ...
           …RUNNING PROMPT…

           (1)   living with parents (include foster parents, and in care),
           (2)   living with a spouse or partner,
           (3)   living with someone else,
           (4)   or living alone?

PPrev00    At the time when you (TRP) moved, did you (or your partner) own the previous property...
           …RUNNING PROMPT…

           (1) outright
           (2) or were you buying it with the help of a mortgage or loan?

PPrev1     May I just check, what happened to the house/flat which you (TRP) (TRP/partner) owned
           previously?

           (1)   Sold it
           (2)   On the market
           (3)   Still owns but not on the market
           (4)   Previous spouse/partner lives there
           (5)   Repossessed/taken over by building society/mortgage lender
           (6)   Other, e.g. demolished

PPrevR     Did you (TRP) rent it (have it rent-free) from ...
           …RUNNING PROMPT…

           (1) Local Authority or council
           (2) Housing Association or co-operative or housing charitable trust
           (3) or some other individual or organisation?

PPrevlet   Could you tell me what kind of tenancy you (TRP) had?
           CODE FIRST THAT APPLIES

           (1) letting that went with the job of someone in the household?
           (2) rent free letting from a friend or relative?
           (3) letting in the landlord's own home?
          (4)    letting of a flat in the same converted building as the landlord's flat?
          (5)    assured shorthold?
          (6)    other Assured letting?
          (7)    regulated - must start in 1988 or earlier?
          (8)    other?

PMiles    How many miles from here was the place you (TRP) lived before moving here?

          (1)    under 1 mile
          (2)    1 mile but not 2 miles
          (3)    2 miles but not 5 miles
          (4)    5 miles but not 10 miles
          (5)    10 miles but not 20 miles
          (6)    20 miles but not 50 miles
          (7)    50 miles or more
          (8)    Northern Ireland
          (9)    Abroad (includes Isle of Man, Channel Islands)

PRExAdd   The Department are interested in the way people move from one type of area to another, so
          they can plan future housing needs.
          Can you tell me the address of the place you lived in before moving here?
          INTERVIEWER: THERE ARE FOUR LINES FOR THE ADDRESS AND A FIFTH FOR THE
          POSTCODE.

PGORmov   What county was it in?

          (1)    Avon
          (2)    Bedfordshire
          (3)    Berkshire
          (4)    Buckinghamshire
          (5)    Cambridgeshire
          (6)    Cheshire
          (7)    Cleveland
          (8)    Cornwall
          (9)    Cumbria
          (10)   Derbyshire
          (11)   Devon
          (12)   Dorset
          (13)   Durham
          (14)   Essex
          (15)   Gloucestershire
          (16)   Greater Manchester
          (17)   Greater London (TAKES PRIORITY OVER ANY COUNTY)
          (18)   Hampshire
          (19)   Hereford and Worcester
          (20)   Hertfordshire
          (21)   Isle of Wight
          (22)   Kent
          (23)   Lancashire
          (24)   Leicestershire
          (25)   Lincolnshire
          (26)   Merseyside
          (27)   Northamptonshire
          (28)   Northumberland
          (29)   Norfolk
          (30)   Nottinghamshire
          (31)   Oxfordshire
          (32)   Scotland
          (33)   Shropshire
          (34)   Somerset
           (35)   Staffordshire
           (36)   Suffolk
           (37)   Surrey
           (38)   Sussex
           (39)   Tyne and Wear
           (40)   Wales
           (41)   Warwickshire
           (42)   West Midlands
           (43)   Wiltshire
           (44)   Yorkshire and the Humber

PHLong2    How long did you (TRP) live in that accommodation?

           Answer codes as at PHLong

PWhyM      SHOW CARD PJ
           Here are some reasons why people move. Can you tell me why you (TRP) moved last time?
           CODE ALL THAT APPLY

           (1) To move to a better neighbourhood/more pleasant area
           (2) Job related reasons
           (3) Wanted larger house/flat or one which was better in some other way
           (4) Wanted smaller or cheaper house/flat
           (5) Could not afford mortgage payments/rent on previous house/flat
           (6) Divorce/separation
           (7) Marriage/began living together
           (8) Other family/personal reasons
           (9) Wanted to buy
           (10) Wanted own home/to live independently
           (11) Landlord required tenant to move out/had to leave tied accommodation
           (12) Other reason

PMainR1    SHOW CARD PJ
           Could you tell me, what was the main reason that you (TRP) moved?

           Answer codes as at PWhyM


DEPOSITS PAID ON PREVIOUS PRIVATELY RENTED HOME

ALL TENANCY GROUPS WHOSE PREVIOUS ACCOMMODATION WAS PRIVATELY RENTED

           Equivalent to questions Deposit - FeelNDep in Household questionnaire

PRDepos    You said that your previous (permanent) home was also rented privately. Just thinking about
           that place for a moment, did you pay a deposit there when you moved in?

           (1) Yes
           (2) No

PRUseDep   At the end of the tenancy, did you use all or part of the deposit towards rental payment(s)?

           (1) Used all of the deposit
           (2) Used part of the deposit
           (3) Did not use any of the deposit

PRLlperm   Was this with the agreement of the landlord or not?

           (1) Yes
           (2) No
PRRetrnD   When you moved out of that accommodation, was the deposit returned to you in full, in part
           or not returned at all?

           (1)   Returned in full
           (2)   Returned in part
           (3)   Not returned
           (4)   Don't know/Can't remember

PRYNDep    SHOW CARD PK
           What reason did your landlord/agent give for not returning the deposit (in full)?
           (1) It was to cover damage to the property
           (2) It was to cover cleaning the property
           (3) It was to cover unpaid rent
           (4) It was to cover other bills left unpaid by the tenant
           (5) Some other reason
           (6) Landlord / agent gave no reason

PRRentOw   Was rent owing?

           (1) Yes
           (2) No

PRFeelND   [*] SHOW CARD PL
           How did you feel about the landlord withholding (part of) your deposit? Please choose your
           answer from this card.

           (1) The landlord should not have withheld any of the deposit
           (2) The landlord was justified in withholding some of the deposit, but not as much as
                he/she did
           (3) The landlord was justified in withholding as much of the deposit as he/she did


OCCUPATION OF TENANCY REFERENCE PERSON (TRP)

ALL TENANCY GROUPS

EmpHT      ASK OR RECORD
           CODE MAIN ACTIVITY OF TENANCY REFERENCE PERSON
           Are you (TRP) at present:
           (IF WORKING PART-TIME AND IN FULL-TIME EDUCATION GIVE PRIORITY TO FULL-
           TIME EDUCATION)

           (1)   in full-time paid work
           (2)   in part-time paid work
           (3)   on Employment Training or a Youth Training scheme@/
           (4)   unemployed and actively seeking work
           (5)   retired from paid work
           (6)   in full-time education
           (7)   or doing something else?

PLookWk    How long have you (TRP) been looking for paid work or a place on a government training
           scheme?

           (1)   Not yet started
           (2)   Less than 1 month
           (3)   1 month but less than 3 months
           (4)   3 months but less than 6 months
           (5)   6 months but less than 12 months
           (6)   12 months or more
PEverWk    Have you (TRP) ever had a paid job or a place on a government scheme, apart from casual
           or holiday work?

           (1) Yes
           (2) No

PLeftYr    When did you (TRP) leave your/their last paid job?
           USE 1 FOR DAY OR MONTH NOT KNOWN, e.g. 1-1-94

IndD       CURRENT OR LAST JOB OF TRP
           What did the firm/organisation you (TRP) worked for mainly make or do (at the place where
           you (TRP) worked)?
           DESCRIBE FULLY - PROBE MANUFACTURING or PROCESSING or DISTRIBUTING
           ETC. AND MAIN GOODS PRODUCED, MATERIALS USED, WHOLESALE or RETAIL
           ETC.

OccT       JOB TITLE….CURRENT OR LAST JOB
           What was your (main) job (in the week ending last Sunday)?

OccD       CURRENT OR LAST JOB OF HRP
           What did you (HRP) mainly do in your job?

           CHECK SPECIAL QUALIFICATIONS/TRAINING NEEDED TO DO THE JOB

Stat       Were you (TRP) working as an employee or you (TRP) self-employed?
           (1) Employee
           (2) Self-employed

Manage01   In your job, did you have any formal responsibility for supervising the work of other
           employees?
           CODE 1 (‘YES’) INCLUDES PEOPLE WHO SAY THEY ARE MANAGERS.
           DO NOT INCLUDE IN CODE 1 (I.E. CODE AS ‘NO’):
                    - SUPERVISORS OF CHILDREN (E.G. TEACHERS, NANNIES,
                        CHILDMINDERS);
                    - SUPERVISORS OF ANIMALS;
                    - PEOPLE WHO SUPERVISE SECURITY OR BUILDINGS ONLY (E.G.
                        CARETAKERS, SECURITY GUARDS)

           (1) Yes
           (2) No

EmpNo01    How many people worked for your employer at the place where you worked? Were
           there…RUNNING PROMPT…

           (1) 1 to 24
           (2) 25 to 499
           (3) 500 or more employees?

Solo       Were you (TRP) working on your/their own or did you (TRP) have employees?

           (1) on own/with partner(s) but no employees
           (2) with employees

SENo01     How many people did you employ at the place where you worked? Were there…
           …RUNNING PROMPT…

           (1) 1-24
           (2) 25 to 499
           (3) 500 or more employees?
TENANCY GROUP INCOME

ALL TENANCY GROUPS WHERE TRP IS NOT THE HRP

PIntInc    I’d now like to ask you a few questions about your income

PSrcIn     SHOW CARD PM
           This card shows various possible sources of income. Can you please tell me which kinds of
           income you (the people covered by your tenancy agreement) receive?
           CODE ALL THAT APPLY

           (1)    Earnings from employment or self-employment
           (2)    Pension from former employer
           (3)    State pension
           (4)    Child benefit
           (5)    Income Support
           (6)    Other state benefits (including Work-Search Premium, In-Work Credit and Return to
                  Work Credit)
           (7)    Tax Credits (Working Tax Credit and/or Child Tax Credit)
           (8)    Interest from savings etc.
           (9)    Other kinds of regular allowance from outside the household
           (10)   Other sources e.g. rent
           (11)   No source of income

PGross     SHOW CARD PN
           (I've just been asking you about where you get your income from) Will you please look at
           this card and tell me which group represents your (TGs) total income , before deductions for
           income tax, National Insurance etc.? (Please do not include Housing Benefit).
           ENTER BAND NUMBER

PGross2    SHOW CARD PO
           Could you please look at the next card and give me that as an annual amount from this
           card? (Please do not include Housing Benefit)
           ENTER BAND NUMBER

PHBChkx    I would now like to ask one or two more questions about housing benefit

           (1) PRESS ENTER TO CONTINUE

PHBChck    Can I just check, (from what you have told me) your (Tenancy Group’s) gross weekly
           income is about £(gross weekly income of TG) and the weekly rent is about £(amount of
           TGs weekly rent) per week. Do you (or any of the other people covered by your tenancy
           agreement) get any help with rent from Housing Benefit?

           (1) Gets help from housing benefit
           (2) Does not get help from housing benefit

PThkGet    Do you (HRP/SPOUSE) think you would be given Housing Benefit if you applied for it?

           (1) Yes
           (2) No

PWhyNt     SHOW CARD PP
           [*] Why do you think you would not get Housing Benefit if you applied for it?
           CODE ALL THAT APPLY

           (1) Applied for Housing Benefit in past and didn't get it
           (2) I am doing paid work
           (3) My income is too high
           (4)   The rent is too low
           (5)   I am a student
           (6)   I have savings/savings too high
           (7)   Other

PWhyNApp   SHOW CARD PQ
           [*] Why haven't you applied for Housing Benefit?
           CODE ALL THAT APPLY

           (1) Too much trouble
           (2) Never thought about it before
           (3) Don't know how to
           (4) Get other financial help (e.g. from friends or relatives)
           (5) Don't need it/can manage
           (6) Don't want to be dependent on benefits
           (7) Income varies a lot
           (8) Income will soon increase
           (9) Way you claim is humiliating
           (10) Amount would be too small
           (11) Have applied before and was refused
           (12) Don't want government to know where I live
           (13) Other reason

				
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