Florida Medical Manager Training by krt15251

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Florida Medical Manager Training document sample

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									                                          MARINO C. ANDERSON, P.M.P.
                                     (561) 289-3333                marino@vimish.com                   http://vimish.com/marinoprjmgr/

PROFESSIONAL EXPERIENCE
Portfolio Project Manager / Sr. Project Manager                                                                                                                       2005 - Present
Kaplan University, Florida
P o r t f o l i o m a n a g e r f o r F i n a n c i a l A i d a n d Te c h n o l o g y I n f r a s t r u c t u r e p r o j e c t s – i n c l u d i n g p r o j e c t a n a l ys i s ,
t e a m c o o r d i n a t i o n / t r a i n i n g , r e c r u i t i n g , ve n d o r / s t a k e h o l d e r f a c i l i t a t i o n , d o c u m e n t a t i o n , p r o j e c t p l a n
m a n a g e m e n t , i s s u e s m a n a g e m e n t a n d e xe c u t i ve l e ve l p r e s e n t a t i o n . D e s i g n a n d e xe c u t i o n o f r i s k
a s s e s s m e n t t e m p l a t e s a n d R O I m o d e l i n g . Ma n a g e d p r o j e c t c o o r d i n a t o r s , b u s i n e s s a n a l ys t s , Q A a n d
d e ve l o p e r s .

Principal/Consulting                                                                                                                                                          2002 - 2005
Optimal Business Processes, Florida - Mgt. Consulting
S t r a t e g i c I T p l a n n i n g f o r D i a m o n d . c o m . C o n s o l i d a t i o n o f P MO p r o c e s s e s f o r B a n k O n e C o m m e r c i a l I n t e r n e t
G r o u p . Ta s k s i n c l u d e d a n a l ys i s o f m u l t i p l e e xi s t i n g p r o c e s s e s s o t h a t t h e y c o u l d b e a d a p t e d t o t h e n e w
p h a s e s p r o p o s e d b y m a n a g e m e n t . D e s i g n o f C u s t o m e r R e l a t i o n s h i p Ma n a g e m e n t s ys t e m f o r r e a l e s t a t e
d e ve l o p e r . Te c h n i c a l e n vi r o n m e n t s i n c l u d e d i n - d e p t h V B A p r o g r a m m i n g , MS A c c e s s c l i e n t wi t h S Q L S e r ve r ,
O r a c l e S e r ve r , A / S 4 0 0 .

Sr. Project Manager / Manager of IT                                                                                                                                           2002 - 2004
RNNetwork, Boca Raton, Florida - Medical Staffing
A c c e p t e d t h i s i n t e r i m p o s i t i o n t o o r g a n i ze i n f o r m a t i o n s ys t e m s i n p r e p a r a t i o n f o r a n a c q u i s i t i o n -
r e e n g i n e e r i n g s c o p e e n c o m p a s s e d t h e we b s i t e a n d f u n c t i o n a l b u s i n e s s p r o c e s s e s . R e s p o n s i b i l i t i e s
i n c l u d e d a r c h i t e c t u r e , e q u i p m e n t p r o c u r e m e n t , c o n t r a c t o r e va l u a t i o n / e n g a g e m e n t / m a n a g e m e n t , d e s i g n ,
d e ve l o p m e n t , q u a l i t y c o n t r o l / a s s u r a n c e , b u d g e t s ( i n c l u d i n g t i m e a n d c o s t e s t i m a t e s o f d e ve l o p m e n t ) ,
i m p l e m e n t a t i o n . Ma n a g e d s c o p e d o wn t o p r o j e c t wo r k p l a n l e ve l . C o n d u c t e d f u l l s o f t wa r e d e ve l o p m e n t l i f e
c yc l e o f p r o j e c t ( i n i t i a t i o n t h r o u g h i m p l e m e n t a t i o n ) . A c t e d a l i a i s o n b e t we e n m a n a g e m e n t , u s e r s ,
d e ve l o p e r s - c o n d u c t e d J A D ( J o i n t A p p l i c a t i o n D e ve l o p m e n t ) s t yl e m e e t i n g s t o a r r i ve a t c o n s e n s u s a m o n g
d i s p a r a t e g r o u p s . Ma n a g e d c o m p l e t e r e d e s i g n o f we b s i t e , i n c l u d i n g ve n d o r m a n a g e m e n t a n d i n t e r n a l
t e a m s . I n s t i t u t e d c o n t i n g e n c y p l a n n i n g / d i s a s t e r r e c o ve r y, i n c l u d i n g b a c k u p , r e s t o r e , o f f - s i t e o p e r a t i o n s
c a p a b i l i t i e s . A r c h i t e c t e d h i g h l y c o m p l e x m e d i c a l we b - b a s e d o n l i n e s k i l l s c h e c k l i s t g i vi n g a n e n o r m o u s
a d va n t a g e o ve r c o m p e t i t i o n . A r c h i t e c t e d t h e n i m p l e m e n t e d a n e w p r o c e s s a n d s ys t e m t h a t t r a c k e d
t e m p o r a r y h o u s i n g f o r t r a ve l i n g n u r s e s . P r o j e c t wa s a c c o m p l i s h e d i n j u s t 1 2 0 d a ys wh i l e s a vi n g o ve r
$ 1 0 , 0 0 0 p e r m o n t h i n u n u s e d a p a r t m e n t s t h r o u g h t h e n a t i o n . Ma n a g e d t e c h n i c a l s ys t e m s u s i n g MS S e ve r ,
S Q L S e r ve r , C o l d F u s i o n , G o l d Mi n e E n t e r p r i s e , MS A c c e s s c l i e n t t o S Q L S e r ve r b a c k e n d , Ma c r o Me d i a
F l a s h S e r vi c e s , V e r i t a s b a c k u p s e r ve r , F i l e Ma k e r P r o . I n t e g r a t e d o n l i n e a p p l i c a t i o n s e r vi c e s b e t we e n a l l
s ys t e m s . P r e s e n t m e n t o f p r o j e c t s u s i n g MS P r o j e c t a n d MS V i s i o .

Project Manager                                                                                                                                                               2001 - 2002
Deleeuw Business Solutions, Pompton Plains, NJ - PM Software
D i r e c t e d t h e d e ve l o p m e n t a n d i m p l e m e n t a t i o n o f a P r o j e c t Ma n a g e m e n t t r a c k i n g t o o l . R e s p o n s i b i l i t i e s
i n c l u d e d o ve r s e e i n g p r o j e c t m a n a g e m e n t , b u d g e t i n g , p r o g r a m m i n g , d o c u m e n t a t i o n , m a r k e t i n g a n d t r a i n i n g .
Ma n a g e d s c o p e d o wn t o p r o j e c t wo r k p l a n l e ve l . C o n d u c t e d f u l l l i f e c yc l e o f p r o j e c t ( i n i t i a t i o n t h r o u g h
i m p l e m e n t a t i o n ) Te c h n i c a l i m p l e m e n t a t i o n o f MS A c c e s s c l i e n t o n S Q L S e r ve r , MS F r o n t P a g e a n d V i s i o f o r
presentations and distributed demo CD.

Senior Consultant For Banking Mergers & Acquisitions                                                                                                                          1996 - 2002
Deleeuw Assoc. Inc., Pompton Plains, NJ - Mgt. Consulting
W o r k e d wi t h m u l t i p l e p r o j e c t s a c r o s s f u l l c o m p l e m e n t o f b a n k i n g l i n e o f b u s i n e s s . A c q u i r e d b a n k s i n c l u d e d
Mi l i t a r y B r a n c h e s ( S a n A n t o n i o ) , B o a t m a n ‟ s B a n k ( S t . L o u i s ) , B a r n e t t B a n k ( J a c k s o n vi l l e ) , E a g l s P r o g r a m
( D C / N o r f o l k ) . R e s p o n s i b i l i t i e s i n c l u d e d o ve r s e e i n g p r o j e c t m a n a g e m e n t t o o l , b u d g e t i n g , p r o g r a m m i n g ,
documentation, marketing and training.
P r o j e c t l e a d f o r d e ve l o p m e n t g r o u p , c r e a t e d c r e d i t c a r d b i l l i n g f i l e - t r a c k i n g s ys t e m . I m p l e m e n t e d / m a n a g e d
p r o j e c t o f f i c e f o r m a j o r g o ve r n m e n t c r e d i t c a r d p r o g r a m . W o r k e d t h e l a r g e s t U S b a n k i n g a c q u i s i t i o n s i n
1 9 9 6 , 1 9 9 7 a n d 1 9 9 8 . Ma n a g e d P MO p r o d u c t i o n a n d d e ve l o p m e n t t e a m . C o l l a b o r a t e d i n c r e a t i n g i n t e r n a l
p r o j e c t m e t h o d o l o g y ( s i m i l a r t o R U P – R a t i o n a l U n i f i e d P r o c e s s ) t h e n d e ve l o p e d a n d t a u g h t p r o j e c t
m a n a g e m e n t t r a i n i n g c o u r s e u s i n g t h e n e w m e t h o d o l o g y.
Ma n a g e m e n t / D e ve l o p m e n t o f P r o j e c t O f f i c e R e s o l u t i o n S ys t e m wh i c h i n c l u d e d t r a c k i n g o f g a p s , i s s u e s ,
i n c i d e n t s a n d s t a t u s r e p o r t s . O ve r 2 0 0 MS P r o j e c t wo r k p l a n s i n vo l ve d , t o t a l i n g o ve r 3 0 , 0 0 0 t a s k s .
I n t e r f a c e d wi t h o ve r 1 5 0 wo r k p l a n m a n a g e r s t o e n s u r e c o m p l i a n c e o f i n t e r n a l p r o j e c t m e t h o d o l o g y.
Ma n a g e d we b d e s i g n o f C o n ve r s i o n C o n t r o l R o o m t r a c k i n g s ys t e m , i n c l u d e d e n t e r p r i s e , c o n s o l i d a t i n g a n d
d e t a i l l e ve l MI S f o r wo r k p l a n s , s t a t u s , g a p s , i s s u e s , i n c i d e n t s . P r o c e s s f l o wc h a r t i n g , d o c u m e n t a t i o n a n d
r e - e n g i n e e r i n g . D e s i g n e d / m a n a g e d d e ve l o p m e n t o f r e t a i l l o a n r e p o r t i n g s y s t e m a n d c a l l c e n t e r f u l f i l l m e n t
c e n t e r t r a c k i n g s ys t e m , l i n k a g e s t o A S / 4 0 0 e m a i l s ys t e m t o c a p t u r e b r a n c h l e ve l p o l l i n g c o m p l e t i o n .
Te c h n i c a l i m p l e m e n t a t i o n s i n c l u d e d i n - d e p t h V B A p r o g r a m m i n g , MS A c c e s s c l i e n t wi t h S Q L S e r ve r , MS
A c c e s s l i n k i n g t o o ve r 2 0 0 MS P r o j e c t wo r k p l a n s , A d o b e A c r o b a t , L o t u s N o t e s , O r a c l e S e r ve r , J C L , V i s u a l
I n t e r d e v, H TML a n d J a va s c r i p t .
                                         MARINO C. ANDERSON, P.M.P.
                                     (561) 289-3333               marino@vimish.com                   http://vimish.com/marinoprjmgr/

Assist. Vice. Pres. / Planning & Control For Proj. Mgt. & Systems                                                                                                            1993 - 1996
CitiBank /CitiCorp, Pompano Beach, FL - Latino Division
R e s p o n s i b l e f o r c o n t r o l ( b u d g e t s , s c o p e , i n i t i a t i o n t h r o u g h e xe c u t i o n ) a n d p l a n n i n g o f a f i n a n c i a l r e p o r t i n g
s ys t e m i n L a t i n A m e r i c a . A c t e d a s l i a i s o n f o r m a i n t a i n i n g o p e n c o m m u n i c a t i o n s wi t h e a c h c o u n t r y' s
f i n a n c i a l c o n t r o l l e r . C o n d u c t e d J A D ( J o i n t A p p l i c a t i o n D e ve l o p m e n t ) s t yl e m e e t i n g s t o a r r i ve a t c o n s e n s u s
a m o n g d i s p a r a t e u s e r s . A d d i t i o n a l t a s k s i n c l u d e d p e r f o r m i n g g a p a n a l ys i s wi t h b o t h s t a f f ( t r a i n i n g i s s u e s )
a n d h a r d wa r e e n vi r o n m e n t ( c o m m u n i c a t i o n s p i p e l i n e s , c l i e n t / s e r ve r , s o f t wa r e i n s t a l l s ) . Tr a i n e d f o r e i g n
t e c h n i c a l s t a f f o n h o w t o o p e r a t e / s u p p o r t i n - c o u n t r y e q u i p m e n t . Ma n a g e d t e a m t h a t c r e a t e d r e g i o n a l
r e m o t e c o m p u t i n g n e t wo r k t h a t c e n t r a l i ze d m o s t o f t h e p r o c e s s i n g , b r o u g h t r e s p o n s e t i m e d o wn t o t e n
m i n u t e s f r o m t wo d a ys a n d r e d u c e d p r o b l e m s o l vi n g r e l a t e d t r a ve l b y 9 5 % . R e - e n g i n e e r e d g r o u p a c t i vi t i e s
t o m e e t S . E . I . C . M. M. l e ve l 2 wi t h a c l o s e p r o xi m i t y t o l e ve l 3 . I n s t r u m e n t a l i n d e ve l o p i n g / i m p l e m e n t i n g
S D L C ( s o f t wa r e d e ve l o p m e n t l i f e c yc l e ) t o t e a m a l o n g wi t h q u a l i t y c o n t r o l / a s s u r a n c e p r o c e d u r e s t o m e e t
a u d i t / g o ve r n m e n t c o m p l i a n c e r e q u i r e m e n t s . I n s t i t u t e d c o n t i n g e n c y p l a n n i n g / d i s a s t e r r e c o ve r y, i n c l u d i n g
b a c k u p , r e s t o r e , o f f - s i t e o p e r a t i o n s c a p a b i l i t i e s . D e ve l o p e d R F S ( r e q u e s t f o r s e r vi c e ) p r o c e s s . W o r k e d
d i r e c t l y wi t h i n t e r n a l a u d i t d i vi s i o n t o p e r f e c t Q u a l i t y C o n t r o l / A s s u r a n c e m e t h o d s , b r i n g i n g g r o u p i n t o
c o m p l i a n c e ( f i r s t g r o u p i n t h e d i vi s i o n t o m e e t r e q u i r e m e n t s ) D e ve l o p e d m e t h o d s f o r p r o g r a m m e r s a n d
b u s i n e s s a n a l ys t s t o d o c u m e n t a c t i vi t i e s wi t h i n L o t u s N o t e s s o t h a t c l i e n t c o u l d b e a s s u r e d o f p r o g r e s s .
Te c h n i c a l i m p l e m e n t a t i o n s i n c l u d e d P C A n ywh e r e s c r i p t i n g f o r r e m o t i n g i n t o m u l t i - p r o c e s s o r s e r ve r b a s e d
b o x ( s i m i l a r t o C i t r i x W i n F r a m e ) a s h o s t e n vi r o n m e n t – u s e r s h a d ve r y l o w b a n d wi d t h f r o m L a t i n A m e r i c a n .
I n t e r n a l c l i e n t s o f t wa r e / h a r d wa r e c o n s i s t e d o f O r a c l e f o r m s 2 . 3 , O r a c l e P C / S Q L t i e d t o H P U n i x
e n vi r o n m e n t wi t h l i n k s t o I B M m a i n f r a m e f o r d a t a d o wn l o a d s . Te c h n i c a l p r o j e c t m a n a g e m e n t t o o l s b a s e d
on ABT Project W orkbench and custom LotusNotes applications.

Assist. Vice. Pres. / Systems Interface Mgr (Ops/Mis/Development)                                                                                                            1988 - 1993
CitiBank /CitiCorp, Miami, Florida - Florida Mortgage Bank
R e s p o n s i b l e f o r m a n a g e m e n t a n d d e ve l o p m e n t o f s ys t e m s s u p p o r t f o r p r o c e s s i n g , MI S a n d a d h o c
r e p o r t i n g i n Mt g . B a n k d i vi s i o n . R e s p o n s i b l e f o r b u d g e t i n g , t r a c k i n g t i m e a n d c o s t o f d e ve l o p m e n t .
C o n s o l i d a t e d e n t i r e n a t i o n a l s u m m a r y MI S i n t o o n e a u t o m a t e d p r o c e s s . L e a d l o a n o r i g i n a t i o n p r o j e c t ,
r e s u l t i n g i n a 5 0 % r i g h t - s i zi n g o f p e r s o n n e l a n d 2 0 0 % i n c r e a s e i n p r o c e s s i n g s p e e d . C r e a t e d a n o n - l i n e
b r o k e r t r a c k i n g s ys t e m f o r b r a n c h n e t wo r k . I n t r o d u c e d " Ma n a g e m e n t b y E xc e p t i o n " ( q u a l i t y c o n t r o l )
r e p o r t i n g t o e l i m i n a t e i n p u t d i s c r e p a n c i e s . R e d u c e d b u s i n e s s r e vi e w p r e p a r a t i o n t o t wo m a n p o we r d a ys
from 16. Redesigned sales compensation process, reduced input by 80% and reporting time to 15 minutes
f r o m f i ve d a ys .
C r e a t e d a m o n g t h e f i r s t c o m p l e t e l y i n t e g r a t e d m o r t g a g e o r i g i n a t i o n s ys t e m s f o r C i t i b a n k F l o r i d a t h a t
a d d r e s s e d t h e c o m p l e t e l i f e c yc l e – a p p l i c a t i o n , u n d e r wr i t i n g , c r e d i t s c o r i n g , s c h e d u l i n g , c l o s i n g , s h i p p i n g
a n d a u d i t . L e a r n e d e a c h p o s i t i o n a s „ s h a d o w m a n a g e r ‟ t o e n s u r e t h e f u n c t i o n wa s c o m p l e t e l y d o c u m e n t e d
a n d r e p r e s e n t e d wi t h i n t h e a p p l i c a t i o n . C o n t r a c t e d wi t h o n l i n e c r e d i t b u r e a u s ( TR W , A C A P S , E q u i f a x) f o r
a u t o - q u e u e a n d d e l i ve r y o f s c o r e . D e ve l o p e d i n t e r n a l c r e d i t s c o r i n g f r o m c o n s o l i d a t e d c r e d i t b u r e a u s a n d
e xi s t i n g c u s t o m e r p a ym e n t p a t t e r n s u s i n g l i n k a g e s t o m a i n f r a m e s e r vi c i n g s ys t e m . E a c h s e c t i o n o f l i f e
c yc l e s u b j e c t e d t o r i g i d Q u a l i t y C o n t r o l / A s s u r a n c e a s c o - d e ve l o p e d wi t h t h r e e l e ve l s o f m a n a g e m e n t f o r
c o m p l i a n c e , c u s t o m e r s e r vi c e a n d c o s t o b j e c t i ve s . I n s t i t u t e d c o n t i n g e n c y p l a n n i n g / d i s a s t e r r e c o ve r y,
including backup, restore, off -site operations capabilities. Created first integrated package for a
c o m p r e h e n s i ve , s t a n d a r d i ze d l o a n o r i g i n a t i o n p a c k a g e d i s t r i b u t e d t o a l l b r a n c h e s wi t h i n C i t i b a n k F l o r i d a .
O ve r a l l e f f o r t s r e d u c e d c o s t o f e n d - t o - e n d p r o c e s s b y o ve r 8 5 % . Te c h n i c a l i m p l e m e n t a t i o n wa s e xe c u t e d
o n F o xp r o p l a t f o r m , N o ve l l s e r ve r , d e d i c a t e d c o m m u n i c a t i o n l i n e s , m a i n f r a m e .
                           MARINO C. ANDERSON, P.M.P.
                       (561) 289-3333             marino@vimish.com                   http://vimish.com/marinoprjmgr/

SPECIALTIES

MANAGEMENT                       Supervision of team leads, developers and clerical staff
                                 Lead teams of production and development analysts
                                 Budgeting
                                 Develop and conduct training courses.
                                 Internet / W eb Design

PROCESS RE-ENGINEERING           T o t a l Q u a l i t y M a n a g e m e n t ( D r . W . E d wa r d D e m i n g ) P h i l o s o p h y
                                 A n a l y s i s / F l o wc h a r t i n g / D o c u m e n t a t i o n ( “ wh i t e ” P a p e r ” )
                                 Process Flow Re-Structure Implementation
                                 Project Team Management (including SC RUM)
                                 W orkplan Setup and Management
                                 Contingency Planning

INFORMATION SERVICES             Project Management (MS Project Server / MS SharePoint)
                                 Conversions
                                 Version Control
                                 Design/Testing/Implementation for:
                                       MIS
                                       Database Structure
                                       Front-End


NETWORK ARCHITECTURE           Design / Testing / Implementation
                               Change Control
                               Data modeling




EDUCATION
CERTIFICATION              Project Management Professional, Project Management Institute

                           PMI Course – Kerzner: Systems Approach to Planning, Scheduling, and Controlling
SELF STUDY COURSES
                           N o v a V i e w P a n o r a m a , A c t i v e X, M a s t e r i n g W e b S i t e D e v e l o p m e n t / V i s u a l B a s i c 5

CITICORP COURSES           Operations Process Audit, Server/Systems Audit / Mortgage Credit
                           P r o j e c t M a n a g e m e n t I n s t i t u t e s e m i n a r s / wo r k s h o p s / U N I X


UNIVERSITY OF TEXAS        BACHELOR OF BUSINESS ADMINISTRATION
 Austin, Texas             MAJOR: International Business
                           MINOR: Finance/Accounting


SYSTEMS (APPLICATIONS                               AND          COMPUTER LANGUAGES)
Analysis / Presentations   Visio , Excel , Word , PowerPoint , FrontPage, VisualInterDev, NovaView Panorama
Project Mgt.               MS-Project (Enterprise), SharePoint, Niku/Clarity, ProActivity
Database Mgt.              SQL Server , Access, VisualBasic, FoxPro, Crystal Reports, ERWin data modeling
Networking O/S     .       M/S Server, Oracle PL/SQL, TCP/IP

SPOKEN LANGUAGES
Fluent                     English, Spanish
Courses                    Portuguese, Italian, German, French

								
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