"Job Posting Retail Manager"
Girl Scout Council of Colonial Coast Job Posting TITLE: Retail Manager REPORTS TO: Finance Director CLASSIFICATION: Exempt, Full-Time COMPENSATION: Minimum $32,000 POSTED: May 20, 2010 CLOSING: June 4, 2010 SUMMARY Responsible for the management of the Council’s retail operations to include developing and implementing merchandising and marketing plans. Ensures exemplary customer service is provided to Girl Scout membership, community, and volunteers. ACCOUNTABILITIES • Develops annual merchandising and marketing plans to ensure the efficient and effective operation of all Council retail locations and to meet and/or exceed annual sales objectives by utilizing sound techniques when buying, selling and promoting Girl Scout merchandise. • Hires, trains and supervises work of staff at all locations. Ensures compliance of employees with established security, sales, and record keeping procedures and practices. • Ensures efficient and timely customer service to all customers, visitors and staff. • Creates a friendly yet professional atmosphere in the Council shop areas. • Monitors expenses to ensure that the retail operation is within the Council’s approved budget. • Ensures appropriate stock levels are maintained by conducting periodic and annual inventories, maintaining accurate inventory controls, and ordering sufficient quantities of merchandise to meet seasonal and special demands of customers. • Designs promotional materials and disseminates sales and merchandise information through appropriate Council communication publications. • Maintains the retail page of the Council website which includes entering and ensuring accurate product photos, descriptions, and price information. • Provides flexible hours to meet the needs of customers. Ensures prompt delivery of shipment of web, mail and phone orders. Manages the “traveling trunk” and resident camp trading post. • Reconciles receipts with sales register reports. Ensures bank deposits are made daily and provides regular reports to supervisor and/or appropriate staff. • Maintains relationship with GSUSA merchandising consultant and sales representative to keep Council membership informed about new merchandise and equipment changes. • Participates in all local, regional, and Council required manager, financial, and sales meetings. • Assists in the smooth functioning of the Council by performing other duties as assigned. QUALIFICATIONS • Bachelor’s degree with two years retail or sales experience; or equivalent combinations of education and experience. • Supervisory experience including strong leadership skills to motivate and retain a high performing staff. • Proficiency of Microsoft Office Suite, e-mail and Internet applications and research. Ability to use specialized point-of- sale software. • Ability to stand for up to 2 hours at a time. • Must occasionally lift and/or move up to 50 pounds and use a ladder and/or stool. • Ability to work a flexible schedule, including some evenings and weekends. Ability to travel as job requires. • Must have reliable transportation and possess a valid driver’s license that meets the council insurance company’s requirement for coverage. • Demonstrated ability to handle sensitive information and maintain confidentiality. • Demonstrated experience in the development and administration of budgets. • Ability to give and receive information by telephone and in person. • Ability to work independently and prioritize work while managing multiple deadlines. • Excellent organizational skills. C:\Documents and Settings\catherined\Local Settings\Temporary Internet Files\OLK135\Posting Retail Manager 05-10.doc • Ability to analyze data and produce required statistical reports. • Demonstrated commitment and ability to interact with diverse populations. • Subscribe to the principles of the Girl Scout Movement and become a registered member of GSUSA. • Successfully pass criminal background check and search of central registry. HOW TO APPLY Visit www.gsccc.org for an application or submit resume with salary requirements to: Girl Scout Council of Colonial Coast, Human Resources 912 Cedar Road, Chesapeake, VA 23322 Phone 757-547-4405 Fax 757-547-1872, Email: firstname.lastname@example.org Equal Opportunity Employer C:\Documents and Settings\catherined\Local Settings\Temporary Internet Files\OLK135\Posting Retail Manager 05-10.doc