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25 Ways to Reinforce Desired Performance Circle or highlight the actions you will implement with your team. As you complete an action, record the team member’s name and date you completed the action. 25 Reinforcement Actions 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 Send a note to an employee’s significant other describing how much you value and appreciate the employee’s contributions Leave a surprise (e.g., candy bar, balloon, trophy, certificate of achievement) on an employee’s chair—be sure to leave a note of appreciation Send a group distribution voicemail to your manager and the team regarding an employee’s performance Ask a key customer or client to share with an employee how he or she is helping them be successful Send a group email describing how an employee’s performance is helping the organization Discuss the positive impact of an employee’s actions on a conference call At the end of a meeting or conference call describe what you thought went well during the meeting/call Send an employee to represent you or the organization in an important meeting Ask an employee to teach the rest of the team an area he or she is performing well in Present an accomplishment achieved by an employee to your team Tell an employee you are confident in his or her capability in _______ area Personally congratulate an employee for a job well done by shaking his or her hand Ask your manager or the director of your workgroup to call an employee to recognize a job well done Ask an employee to mentor another employee in an area he or she is very knowledgeable in Create an opportunity for an employee to work on a “pet project” as a reward for a great achievement Thank an employee for a task/job which is “taken for granted” When introducing a peer, new team member, or co-worker to an employee, tell the person about one of the employee’s successes Tell an employee about one action he or she is really good at and describe how the action impacts the team When you hear a positive remark about an employee, share it with that employee as soon as possible Leave a post-it note on the employee’s desk saying, “Thanks for being part of the team—We would not be able to accomplish __________ without you.” Ask an employee to present a project he or she completed to your manager or the sponsor of the project In a team meeting, highlight an employee’s behavior and say, “That is exactly what we need everyone to do to be successful.” Share an employee’s success with your peers and direct reports—be sure to tell the employee you did this In a team meeting, describe the team’s top three strengths and outline how they positively impact the organization At the end of the day, tell an employee what he or she did well that day—describe how it impacts you, the team, and the organization Team Member Date
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