WELCOME ChiLdrEn's bOOk hELps CanCEr patiEnt April 2009 sa by bradbutler

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									                                                                                                                                                                                     April 2009




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 WELCOME                                                             ChiLdrEn’s bOOk hELps CanCEr patiEnt
 Welcome to the April edition of Xpress. Thank you                   When Peter van Kerkwyk was diagnosed with a rare cancer just before Christmas,
 for all your entries to the Mother’s Day competition.               he used his artistic talent to write, illustrate and publish a children’s book.
 Winners will be announced in the May edition                                                                                            The Long Life and Perishables Manager from Sarina, QLD
 of Xpress.                                                                                                                              needed to find a way to finance his on-going treatment so he
                                                                                                                                         wrote a book called “The Day Nanna Rode The Red Rocket”. The
 This edition we were inundated with photos of your
                                                                                                                                         book is about a grandmother who has the ride of her life on a
 fantastic cars, from the classic to the sporty. We also
                                                                                                                                         red rocket go-kart built by her husband.
 have more pictures from Backing Our Farmers Day.
 Keep the photos coming because this magazine is all                                                                                     Proceeds from the book will go towards Peter’s operation and
 about you!                                                                                                                              chemotherapy to try and shrink the tumour in his shoulder.

 Enjoy the popcorn scratch and sniff.                                                                                                    Store Manager Margaret Dawkins said the store had also raised
                                                                                                                                         $4500 through several fundraising activities, including a barbecue.
                                                                                                                                         Margaret said she hoped Peter would make a full recovery.
 sa saY GOOdbYE!                                                     Peter van Kerkwyk with his self-published children’s book.

 Will you be shopping in                                             There are still some books left. To purchase a copy for yourself or for your social club, contact the Sarina store on (07) 4943 1528.
 South Australia soon?
 Remember to bring
 your shopping bags!
                                                                     sMaLL Gift, biG aCt                                                 Bakery Specialist
                                                                                                                                         Kelvin Osborn said
                                                                     Stores are continuing to help those who                             staff at Northgate,
 From May 4, 2009 businesses                                         lost everything in the Victorian bushfires.                         SA raised $2559 for
 across South Australia will no
                                                                                                   Produce Manager Cindy                 the Bushfire Appeal.
 longer distribute plastic checkout
                                                                                                   Salske from Albury Central, VIC       Half the money
 bags to their customers due to a State Government ban.
                                                                                                   convinced 10 of her male team         raised came from two
 The current rolls of plastic bags in fresh food departments will
                                                                                                   mates to get their legs waxed for     barbecues. “We had               Produce Manager Shane Burt who helped
 continue to be made available for customer use.                                                                                                                          drive the whole fundraiser.
                                                                                                   the Bushfire Appeal, including the    some great support
 All our SA stores have implemented plastic bag free express
                                                                                                   Store Manager Michael Donovan         from our staff assisting in their own time,” Kelvin said. Special
 checkouts, self serve checkouts and two standard lanes. The
                                                                                                   (pictured with Cindy). The day        thanks to Kylie Douglas, Shane Burt, Megan Van Kooten, Tania
 purpose of this initiative is to introduce customers and staff to
                                                                                                   raised an amazing $1612. “All         Wood, Sharon Scott and Michael Orphanou.
 the idea of plastic bag free shopping.
                                                                                                   the waxing was donated (to the
 In line with this change, we have a few new additions to our                                                                                                                        Seymour Safeway
                                                                                                   appeal) and each of the guys
 range of environmentally friendly, reusable bags in SA including                                                                                                                    volunteers Damien
                                                                                                   were sponsored by a business,”
 a foldout bag and eight reusable bags that can be conveniently                                                                                                                      Crowther (Assistant
                                                                     Cindy said. “The day was a fantastic success.” Thanks to Garth,
 stored away in one larger bag.                                                                                                                                                      Long Life Manager),
                                                                     Michael, Travis, Warren, Josh, James, Daniel, Tom, Damien and
                                                                                                                                                                                     Steven Potts (Liquor
 We have also introduced a number of reminder items including        Michael for putting up with the pain!
                                                                                                                                                                                     Manager) and Steve
 a shopping list, coin purse and key chain. These cute new
                                                                     Kyneton, VIC recently supplied flowers for a special church                                                     Newman (Store
 items remind our customers to bring their alternate bags with
                                                                     service in Redesdale for victims of the Victorian bushfires.                                                    Manager) met
 them when they shop.
                                                                     Store Manager Layton Miller said this simple act of donating a                                                  members of the
 We will be airing updates on how our stores and customers are       floral display showed what stores could achieve in their local      army Joint Task Force 662 at the Marysville Relief Centre during
 adapting to the change on WNCN. Keep an eye out in May for          communities. “Very positive feedback was achieved in store from     the end of operation function. Staff at Seymour donated more
 these special reports on WNCN News.                                 those who attended the church service,” Layton said.                than $70,000 worth of stock to victims and support crew.


 CustOMEr COMpLiMEnt                                                 WOOLiEs ruLEs                                                      haVE YOu EVEr…
 Brenton from Brookside, QLD received                                Customer Service                                                   Taken a good photo?
 a nice compliment from a customer                                   Manager Susan                                                      Whether it’s a photo of a landmark or
 recently.                                                           Goldstein from                                                     a photo of your family, share it with the
 The customer said Brenton had a “fantastic manner” and was          Bass Hill, NSW                                                     rest of the team. Everyone loves a great
 very friendly and helpful. “I normally don’t complete customer      sent in a drawing                                                  photo, so get it out there in print!
 feedback forms but I was impressed with his customer service,”
                                                                     by a child of one
 the customer said.                                                                                                                     Send your high resolution photos to xpress@woolworths.com.au
                                                                     of her regular
                                                                                                                                        or hardcopies via internal mail to Xpress, National Supermarkets,
 Sam from Werribee, VIC was also complimented by a customer.         customers. Susan                                                   Norwest, North Wing Level 4, N4.C7.U.07 (all hard copy photos can
 She said even though Sam didn’t know what he was looking for        said eight-year-old Zara Dewhirst always asks for a pen            be returned upon request).
 (brandy baskets of all things!), he was “most helpful and went      and paper to draw while her mum goes shopping.
 out of his way to help me”.                                                                                                            Remember to include your name and your store with your entry!


XPRESS NEWSLETTER           •   APRIL 2009     •   PUBLISHED BY NATIONAL COMMUNICATIONS
                Our tEaM… OF REVHEADS
      Brett White’s                             Cassandra Rhodes’                             Rachael Hofman’s                              Glenn Whittingham’s                            Rowan Humphries’                         Natasha McVeity’s
      1963 EJ Holden                            1959 Morris Minor                             Mazda RX3                                     1936 Chevrolet Tourer                          Ford EF Falcon Wagon                     1971 Holden Monaro




                                                 Cassandra Rhodes, Loss Prevention             Rachael Hofman, Service Cashier                Glenn Whittingham from St Clair,              Rowan Humphries from Bell Post,          Natasha McVeity from Beaudesert,
       Brett White, HRSH from Warabrook,         Investigator from WA sent in a                from Baulkham Hills, NSW sent in               NSW has a gorgeous 1936                       VIC forwarded us a photo of his          QLD posted a shot of her first car, a
       NSW sent us a great photo of his          photo of her supercharged 1959                a great shot of her Mazda RX3. Her             Chevrolet Tourer. It took his father          Ford EF Falcon wagon.                    1971 Holden Monaro. Natasha has
       1963 EJ Holden. It runs on LPG            Morris Minor. Cassandra and her               other pride and joy is her Holden              18 years to build and has a                                                            been slowly working on it for the
       and won Car Of The Day, at the All         husband also have a 1973 V6 Ford             Commodore VT.                                  supercharged 350 Chev engine,                                                          22 years that she has owned it.
       Holden Day at Windsor in August            Capri GXL which they have also                                                              powerglide transmission and a
       last year.                                 restored.                                                                                   custom made frontend.


      Tom Johnston’s                            Daniel Black’s                                Joshua Edwards’                               Daniel Walters                                 Sam Meduro’s                             Jason Pitt’s 1974 Ford
      1973 LJ Torana                            Modified Subaru WRX                           1991 Nissan Pulsar GTiR                       1970 Ford Maverick Coupe                       1960 Chevy Bel Air 4 Door                Falcon XB GT 351 Coupe




                                                                                                                                              Butcher Daniel Walters from
                                                 Daniel Black from Baulkham Hills,             Joshua Edwards from Macquarie                  Gungahlin, ACT told us all about his          Sam Meduro from Marsfield,               Jason Pitt, Store Manager from
       Tom Johnston from Lismore                 NSW posted a shot of his modified             Waters, NSW sent in some shots of                                                            NSW sent in a great photo of his         Stanthorpe, QLD is currently
                                                                                                                                              1970 Ford Maverick coupe. It is a
       Central, NSW wanted to show off           Subaru WRX.                                   his 1991 Nissan Pulsar GTiR. He has                                                          Californian Red 1960 Chevy Bel           restoring a 1974 Ford Falcon XB GT
                                                                                                                                              modified right hand drive car, has a
       his 1973 LJ Torana.                                                                     spent the last 9 months rebuilding                                                           Air 4 door. His father has a black       351 coupe. It is only one of 10 cars
                                                                                                                                              big V8 and won best non-mustang
                                                                                               the 2L turbocharged 4cyl engine.               at the 2008 Mustang Show in                   1958 Chevy Biscayne and they hire        to have this colour scheme and will
                                                                                               He races it on a 1/4 mile drag strip           Canberra. As far as Daniel knows,             them out for weddings and school         take about 2 years to finish.
                                                                                                with a fastest time of 13.55s.                 it is the only one in Australia.             formals.




                                                        baCkinG Our farMErs daY                                                                                     Kingsway, WA                                             Belmont, NSW

                                                        We received so many photos and                                                   Highton, VIC

                                                        press clippings from stores who
                                                        wanted to show what they did for
                                                        Backing Our Farmers Day. From farm
                                                        animals to hay stacks, here’s more of
                                                        what you guys got up to.
                                                        Andergrove, QLD
                                                                                                                                                                  Tartan shirts and wide-brimmed hats were all the rage      Kirra Elsley from Belmont, NSW sent us some photos of
Collie, WA                                                                                                                                                        among staff at Kingsway, WA. Federal Member for            staff enjoying the fun atmosphere of the day and getting
                                                                                                                                       Staff at Highton, VIC were Cowan Luke Simpkins also paid a visit to the store and     dressed up. They also raffled off lots of goodies using
                                                                                                                                      camera happy on Backing helped pack groceries for an hour.                             clothing baskets to make hampers.
                                                                                                                                                Our Farmers Day.
                                                                                                                       Southlands, WA                                             Beaudesert, QLD                                          Katanning, WA
                                                                                                                                                                                                                                                                     There were some
                                                                                                                                                                                                                                                                     unusual displays
                                                        Justine Watts from Andergrove, QLD sent in some pics of her                                                                                                                                                  at Katanning,
                                                        fantastic staff from the day. “They are a great team to work                                                                                                                                                WA including a
                                                        with,” she said. “They work hard but still enjoy a laugh.”                                                                                                                                                  rubber snake
                                                                                                                                                                                                                                                                    with a beer bottle
A live musical performance was held at Collie, WA       Kwinana, WA                                                                                                                                                                                                 in its mouth.
on the day. “We had Kate Hindle from Collie Country                                                                                                                                                                                                                 The snake was
Music Club come and sign for us joined by our                                                                                                                                                                                                                       wrapped around
staff member Rhiannon Gale,” Store Manager Peter                                                                                                                                                                                                                    a big wagon
Manolas said. “Customers loved it!”                                                                                                                                                                                                                                 wheel. Store
Swan Hill, VIC                                                                                                         Jenny Weedon from Southlands, WA said the owner of                                                                                           Manager Tony
The Murray Valley branch of the Country Women’s                                                                        Old MacDonald’s Travelling Farm donated his time and          Store Manager Robyn Burdett from Beaudesert           Lazar said the store also had a sheep’s
Association of Victoria thanked Swan Hill Store                                                                        animals (including piglets and baby goats) to help make       in sunny QLD sent in some photos of her team.         skull on display and sold some hay and
Manager Brodie and his staff for their support and                                                                     it a fun day. The store also held a sausage sizzle.           “My team and I enjoyed ourselves on Backing Our       bags of wheat and chaff kindly donated
enthusiasm on Backing Our Farmers Day. Murray                                                                                                                                        Farmers Day,” she said. The Beaudesert branch of      by local farmers. To involve its customers,
Valley Group President Catherine Schulz said she was                                                                   The friendly staff at Kwinana, WA couldn’t resist a group     the CWA held a successful barbecue and cake stall     the store also had a competition for the
“very proud to have been part of this wonderful day”.                                                                  shot of them all looking the part!                            at the store.                                         best dressed customer voted by staff.



                                                                                               GOt an idEa?                                                                                      did YOu knOW…

                                                        20  YEars
                                                                                               Janet Hodgson from
                                                                                               The Pines, VIC was
                                                                                               recently awarded for
                                                                                               sumitting an idea
                                                                                                                                                                                                  That over 18,500 employees became
                                                                                                                                                                                                  Woolworths Limited shareholders in 2008
                                                                                                                                                                                                  through the Employee Share Purchase
                                                                                                                                                                                                  Plan (SPP)?
                                                                                               in the Got an Idea                                                                                 During May 2009, information
                                                                                               program.                                                                                           about the SPP for 2009 – 2010
                                                                                               Her idea was to devise a                                                                           will be mailed to the home
                                                                                               change order for self serve                                                                        addresses of eligible Woolworths
                                                                 Vicki Mayhew
                                                                                               machines that was easy to understand. The idea has been                                            Limited employees.
                                                                 celebrates                    implemented until a system solution is delivered in Store Release
                                                                 20 years with
                                                                                                                                                                                                  It is designed to help you
                                                                                               9.2 later this year. Well done, Janet!
                                                                 Woolies.                                                                                                                         decide whether to participate
                                                                                               The spotlight topics for April/May are:                                                            in the Plan so please read it carefully.
                                                                                               Accurate receipt of stock
 happY anniVErsarY!                                                                            • Improving knowledge/awareness of the receipt processes and

 Congratulations to Bakery Manager Vicki                                                          how it impacts store results
 Mayhew from Macarthur Square, NSW for
 making it to 20 years with Woolies!
                                                                                               • Increasing the compliance to current receipt processes
                                                                                                                                                                                                 YOur SAY
                                                                                               AutoStockR Improvements
                                                                                                                                                                                                 If you would like to have your say, contact: Mail Xpress,
                                                                                               • Making promotional planning more effective
 Store Manager Andrew Coman said Vicki was a major asset to                                                                                                                                      Woolworths National Supermarkets, Norwest, North Wing
                                                                                               • Improving on-shelf availability via the AutoStockR routines
 the store and the company. “She puts in a lot of effort and is a                                                                                                                                Level 4, N4.C7.U.07 • Email xpress@woolworths.com.au
 dedicated department manager,” he said. Vicki is pictured cutting                             All ideas are welcome! Submit your idea by going to StoreNet and                                  Office Services Type in ‘Xpress’ in the nickname/listnames field
 an anniversary cake made by Katie, one of her bakers.                                         clicking on the I’ve Got An Idea – Submission Form link.                                          Phone (02) 8885 4967 Fax (02) 8885 0352

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   XPRESS NEWSLETTER                  •   APRIL 2009         •   PUBLISHED BY NATIONAL COMMUNICATIONS                                                                                                                                    Printed waterless on recycled paper.
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