WELCOME ChiLdrEn’s bOOk hELps CanCEr patiEnt
Welcome to the April edition of Xpress. Thank you When Peter van Kerkwyk was diagnosed with a rare cancer just before Christmas,
for all your entries to the Mother’s Day competition. he used his artistic talent to write, illustrate and publish a children’s book.
Winners will be announced in the May edition The Long Life and Perishables Manager from Sarina, QLD
of Xpress. needed to find a way to finance his on-going treatment so he
wrote a book called “The Day Nanna Rode The Red Rocket”. The
This edition we were inundated with photos of your
book is about a grandmother who has the ride of her life on a
fantastic cars, from the classic to the sporty. We also
red rocket go-kart built by her husband.
have more pictures from Backing Our Farmers Day.
Keep the photos coming because this magazine is all Proceeds from the book will go towards Peter’s operation and
about you! chemotherapy to try and shrink the tumour in his shoulder.
Enjoy the popcorn scratch and sniff. Store Manager Margaret Dawkins said the store had also raised
$4500 through several fundraising activities, including a barbecue.
Margaret said she hoped Peter would make a full recovery.
sa saY GOOdbYE! Peter van Kerkwyk with his self-published children’s book.
Will you be shopping in There are still some books left. To purchase a copy for yourself or for your social club, contact the Sarina store on (07) 4943 1528.
South Australia soon?
Remember to bring
your shopping bags!
sMaLL Gift, biG aCt Bakery Specialist
Kelvin Osborn said
Stores are continuing to help those who staff at Northgate,
From May 4, 2009 businesses lost everything in the Victorian bushfires. SA raised $2559 for
across South Australia will no
Produce Manager Cindy the Bushfire Appeal.
longer distribute plastic checkout
Salske from Albury Central, VIC Half the money
bags to their customers due to a State Government ban.
convinced 10 of her male team raised came from two
The current rolls of plastic bags in fresh food departments will
mates to get their legs waxed for barbecues. “We had Produce Manager Shane Burt who helped
continue to be made available for customer use. drive the whole fundraiser.
the Bushfire Appeal, including the some great support
All our SA stores have implemented plastic bag free express
Store Manager Michael Donovan from our staff assisting in their own time,” Kelvin said. Special
checkouts, self serve checkouts and two standard lanes. The
(pictured with Cindy). The day thanks to Kylie Douglas, Shane Burt, Megan Van Kooten, Tania
purpose of this initiative is to introduce customers and staff to
raised an amazing $1612. “All Wood, Sharon Scott and Michael Orphanou.
the idea of plastic bag free shopping.
the waxing was donated (to the
In line with this change, we have a few new additions to our Seymour Safeway
appeal) and each of the guys
range of environmentally friendly, reusable bags in SA including volunteers Damien
were sponsored by a business,”
a foldout bag and eight reusable bags that can be conveniently Crowther (Assistant
Cindy said. “The day was a fantastic success.” Thanks to Garth,
stored away in one larger bag. Long Life Manager),
Michael, Travis, Warren, Josh, James, Daniel, Tom, Damien and
Steven Potts (Liquor
We have also introduced a number of reminder items including Michael for putting up with the pain!
Manager) and Steve
a shopping list, coin purse and key chain. These cute new
Kyneton, VIC recently supplied flowers for a special church Newman (Store
items remind our customers to bring their alternate bags with
service in Redesdale for victims of the Victorian bushfires. Manager) met
them when they shop.
Store Manager Layton Miller said this simple act of donating a members of the
We will be airing updates on how our stores and customers are floral display showed what stores could achieve in their local army Joint Task Force 662 at the Marysville Relief Centre during
adapting to the change on WNCN. Keep an eye out in May for communities. “Very positive feedback was achieved in store from the end of operation function. Staff at Seymour donated more
these special reports on WNCN News. those who attended the church service,” Layton said. than $70,000 worth of stock to victims and support crew.
CustOMEr COMpLiMEnt WOOLiEs ruLEs haVE YOu EVEr…
Brenton from Brookside, QLD received Customer Service Taken a good photo?
a nice compliment from a customer Manager Susan Whether it’s a photo of a landmark or
recently. Goldstein from a photo of your family, share it with the
The customer said Brenton had a “fantastic manner” and was Bass Hill, NSW rest of the team. Everyone loves a great
very friendly and helpful. “I normally don’t complete customer sent in a drawing photo, so get it out there in print!
feedback forms but I was impressed with his customer service,”
by a child of one
the customer said. Send your high resolution photos to email@example.com
of her regular
or hardcopies via internal mail to Xpress, National Supermarkets,
Sam from Werribee, VIC was also complimented by a customer. customers. Susan Norwest, North Wing Level 4, N4.C7.U.07 (all hard copy photos can
She said even though Sam didn’t know what he was looking for said eight-year-old Zara Dewhirst always asks for a pen be returned upon request).
(brandy baskets of all things!), he was “most helpful and went and paper to draw while her mum goes shopping.
out of his way to help me”. Remember to include your name and your store with your entry!
XPRESS NEWSLETTER • APRIL 2009 • PUBLISHED BY NATIONAL COMMUNICATIONS
Our tEaM… OF REVHEADS
Brett White’s Cassandra Rhodes’ Rachael Hofman’s Glenn Whittingham’s Rowan Humphries’ Natasha McVeity’s
1963 EJ Holden 1959 Morris Minor Mazda RX3 1936 Chevrolet Tourer Ford EF Falcon Wagon 1971 Holden Monaro
Cassandra Rhodes, Loss Prevention Rachael Hofman, Service Cashier Glenn Whittingham from St Clair, Rowan Humphries from Bell Post, Natasha McVeity from Beaudesert,
Brett White, HRSH from Warabrook, Investigator from WA sent in a from Baulkham Hills, NSW sent in NSW has a gorgeous 1936 VIC forwarded us a photo of his QLD posted a shot of her first car, a
NSW sent us a great photo of his photo of her supercharged 1959 a great shot of her Mazda RX3. Her Chevrolet Tourer. It took his father Ford EF Falcon wagon. 1971 Holden Monaro. Natasha has
1963 EJ Holden. It runs on LPG Morris Minor. Cassandra and her other pride and joy is her Holden 18 years to build and has a been slowly working on it for the
and won Car Of The Day, at the All husband also have a 1973 V6 Ford Commodore VT. supercharged 350 Chev engine, 22 years that she has owned it.
Holden Day at Windsor in August Capri GXL which they have also powerglide transmission and a
last year. restored. custom made frontend.
Tom Johnston’s Daniel Black’s Joshua Edwards’ Daniel Walters Sam Meduro’s Jason Pitt’s 1974 Ford
1973 LJ Torana Modified Subaru WRX 1991 Nissan Pulsar GTiR 1970 Ford Maverick Coupe 1960 Chevy Bel Air 4 Door Falcon XB GT 351 Coupe
Butcher Daniel Walters from
Daniel Black from Baulkham Hills, Joshua Edwards from Macquarie Gungahlin, ACT told us all about his Sam Meduro from Marsfield, Jason Pitt, Store Manager from
Tom Johnston from Lismore NSW posted a shot of his modified Waters, NSW sent in some shots of NSW sent in a great photo of his Stanthorpe, QLD is currently
1970 Ford Maverick coupe. It is a
Central, NSW wanted to show off Subaru WRX. his 1991 Nissan Pulsar GTiR. He has Californian Red 1960 Chevy Bel restoring a 1974 Ford Falcon XB GT
modified right hand drive car, has a
his 1973 LJ Torana. spent the last 9 months rebuilding Air 4 door. His father has a black 351 coupe. It is only one of 10 cars
big V8 and won best non-mustang
the 2L turbocharged 4cyl engine. at the 2008 Mustang Show in 1958 Chevy Biscayne and they hire to have this colour scheme and will
He races it on a 1/4 mile drag strip Canberra. As far as Daniel knows, them out for weddings and school take about 2 years to finish.
with a fastest time of 13.55s. it is the only one in Australia. formals.
baCkinG Our farMErs daY Kingsway, WA Belmont, NSW
We received so many photos and Highton, VIC
press clippings from stores who
wanted to show what they did for
Backing Our Farmers Day. From farm
animals to hay stacks, here’s more of
what you guys got up to.
Tartan shirts and wide-brimmed hats were all the rage Kirra Elsley from Belmont, NSW sent us some photos of
Collie, WA among staff at Kingsway, WA. Federal Member for staff enjoying the fun atmosphere of the day and getting
Staff at Highton, VIC were Cowan Luke Simpkins also paid a visit to the store and dressed up. They also raffled off lots of goodies using
camera happy on Backing helped pack groceries for an hour. clothing baskets to make hampers.
Our Farmers Day.
Southlands, WA Beaudesert, QLD Katanning, WA
There were some
Justine Watts from Andergrove, QLD sent in some pics of her at Katanning,
fantastic staff from the day. “They are a great team to work WA including a
with,” she said. “They work hard but still enjoy a laugh.” rubber snake
with a beer bottle
A live musical performance was held at Collie, WA Kwinana, WA in its mouth.
on the day. “We had Kate Hindle from Collie Country The snake was
Music Club come and sign for us joined by our wrapped around
staff member Rhiannon Gale,” Store Manager Peter a big wagon
Manolas said. “Customers loved it!” wheel. Store
Swan Hill, VIC Jenny Weedon from Southlands, WA said the owner of Manager Tony
The Murray Valley branch of the Country Women’s Old MacDonald’s Travelling Farm donated his time and Store Manager Robyn Burdett from Beaudesert Lazar said the store also had a sheep’s
Association of Victoria thanked Swan Hill Store animals (including piglets and baby goats) to help make in sunny QLD sent in some photos of her team. skull on display and sold some hay and
Manager Brodie and his staff for their support and it a fun day. The store also held a sausage sizzle. “My team and I enjoyed ourselves on Backing Our bags of wheat and chaff kindly donated
enthusiasm on Backing Our Farmers Day. Murray Farmers Day,” she said. The Beaudesert branch of by local farmers. To involve its customers,
Valley Group President Catherine Schulz said she was The friendly staff at Kwinana, WA couldn’t resist a group the CWA held a successful barbecue and cake stall the store also had a competition for the
“very proud to have been part of this wonderful day”. shot of them all looking the part! at the store. best dressed customer voted by staff.
GOt an idEa? did YOu knOW…
Janet Hodgson from
The Pines, VIC was
recently awarded for
sumitting an idea
That over 18,500 employees became
Woolworths Limited shareholders in 2008
through the Employee Share Purchase
in the Got an Idea During May 2009, information
program. about the SPP for 2009 – 2010
Her idea was to devise a will be mailed to the home
change order for self serve addresses of eligible Woolworths
machines that was easy to understand. The idea has been Limited employees.
celebrates implemented until a system solution is delivered in Store Release
20 years with
It is designed to help you
9.2 later this year. Well done, Janet!
Woolies. decide whether to participate
The spotlight topics for April/May are: in the Plan so please read it carefully.
Accurate receipt of stock
happY anniVErsarY! • Improving knowledge/awareness of the receipt processes and
Congratulations to Bakery Manager Vicki how it impacts store results
Mayhew from Macarthur Square, NSW for
making it to 20 years with Woolies!
• Increasing the compliance to current receipt processes
If you would like to have your say, contact: Mail Xpress,
• Making promotional planning more effective
Store Manager Andrew Coman said Vicki was a major asset to Woolworths National Supermarkets, Norwest, North Wing
• Improving on-shelf availability via the AutoStockR routines
the store and the company. “She puts in a lot of effort and is a Level 4, N4.C7.U.07 • Email firstname.lastname@example.org
dedicated department manager,” he said. Vicki is pictured cutting All ideas are welcome! Submit your idea by going to StoreNet and Office Services Type in ‘Xpress’ in the nickname/listnames field
an anniversary cake made by Katie, one of her bakers. clicking on the I’ve Got An Idea – Submission Form link. Phone (02) 8885 4967 Fax (02) 8885 0352
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